{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7757465003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5774905003,"location":{"name":"Remote, United States"},"metadata":null,"id":7757465003,"updated_at":"2026-10-28T02:13:07-04:00","requisition_id":"2478","title":"Account Manager - Expansion Sales(B2B SaaS, Chicago)","company_name":"Zenoti","first_published":"2026-06-01T01:50:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We are seeking a driven and passionate Account Director to join our Expansion Sales team, responsible for driving growth, retention, and long-term success within Zenoti’s most strategic North America accounts. As a trusted advisor, you’ll strengthen executive relationships, ensure customers realize the full value of Zenoti, and identify opportunities to expand adoption of our AI-powered, all-in-one platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for a consultative sales leader who thrives in enterprise SaaS, can build executive alignment, and is passionate about helping customers grow their businesses with the latest in AI and cloud technology.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by identifying, positioning, and closing upsell and cross-sell opportunities across Zenoti’s add-on solutions and AI-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deep, trusted relationships with C-level and senior stakeholders to align Zenoti with customers’ business strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute strategic account plans that address customer objectives, operational challenges, and growth goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted advisor, guiding customers on business strategy, operational efficiency, customer experience, and expansion across locations and solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Customer Success, Product, Marketing, and Services teams to deliver a seamless customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor client health and usage metrics, surfacing opportunities for optimization and measurable ROI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate forecasting, pipeline management, and account documentation in internal systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay ahead of industry trends, competitor activity, and emerging technologies to provide forward-looking guidance to clients.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in a quota-carrying enterprise SaaS role, with proven success in account management and expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistent record of over-achievement in exceeding targets in account management and sales roles withing the SaaS industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cloud and AI-driven technologies with the ability to translate complex solutions into clear business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication, executive presence, and ability to engage both technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with strong business acumen and ability to thrive in a fast-paced, collaborative environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel for client meetings and industry events across North America.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Zenoti\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Zenoti, we’re transforming the beauty, wellness, and fitness industries with an AI-first, all-in-one cloud platform trusted by some of the world’s most recognized brands. Our solutions go beyond streamlining operations — we leverage artificial intelligence to automate tasks, surface insights, and unlock new revenue opportunities for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of our team, you’ll have the opportunity to:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with iconic beauty and wellness brands to shape how they operate and grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a high-growth, innovative company where your work has visible impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join a culture that values creativity, customer success, and career growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you’re passionate about driving measurable business outcomes, building long-term partnerships, and shaping the future of an industry through AI, Zenoti is the place for you.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$85,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$110,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4038176003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7691796003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5747215003,"location":{"name":"Dallas, Texas, United States"},"metadata":null,"id":7691796003,"updated_at":"2026-07-06T02:01:02-04:00","requisition_id":"2434","title":"Account Manager - Expansion Sales(B2B SaaS, Dallas)","company_name":"Zenoti","first_published":"2026-04-07T14:46:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We are seeking a driven and passionate Account Director to join our Expansion Sales team, responsible for driving growth, retention, and long-term success within Zenoti’s most strategic North America accounts. As a trusted advisor, you’ll strengthen executive relationships, ensure customers realize the full value of Zenoti, and identify opportunities to expand adoption of our AI-powered, all-in-one platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for a consultative sales leader who thrives in enterprise SaaS, can build executive alignment, and is passionate about helping customers grow their businesses with the latest in AI and cloud technology.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by identifying, positioning, and closing upsell and cross-sell opportunities across Zenoti’s add-on solutions and AI-powered products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deep, trusted relationships with C-level and senior stakeholders to align Zenoti with customers’ business strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute strategic account plans that address customer objectives, operational challenges, and growth goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted advisor, guiding customers on business strategy, operational efficiency, customer experience, and expansion across locations and solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Customer Success, Product, Marketing, and Services teams to deliver a seamless customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor client health and usage metrics, surfacing opportunities for optimization and measurable ROI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate forecasting, pipeline management, and account documentation in internal systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay ahead of industry trends, competitor activity, and emerging technologies to provide forward-looking guidance to clients.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in a quota-carrying enterprise SaaS role, with proven success in account management and expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistent record of over-achievement in exceeding targets in account management and sales roles withing the SaaS industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cloud and AI-driven technologies with the ability to translate complex solutions into clear business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication, executive presence, and ability to engage both technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with strong business acumen and ability to thrive in a fast-paced, collaborative environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel for client meetings and industry events across North America.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Zenoti\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Zenoti, we’re transforming the beauty, wellness, and fitness industries with an AI-first, all-in-one cloud platform trusted by some of the world’s most recognized brands. Our solutions go beyond streamlining operations — we leverage artificial intelligence to automate tasks, surface insights, and unlock new revenue opportunities for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of our team, you’ll have the opportunity to:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with iconic beauty and wellness brands to shape how they operate and grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be part of a high-growth, innovative company where your work has visible impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join a culture that values creativity, customer success, and career growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you’re passionate about driving measurable business outcomes, building long-term partnerships, and shaping the future of an industry through AI, Zenoti is the place for you.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$85,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$110,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4038176003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7765744003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5723005003,"location":{"name":"Seattle, Washington, United States"},"metadata":null,"id":7765744003,"updated_at":"2026-06-08T02:28:09-04:00","requisition_id":"2410","title":"Business Development Manager – Fitness Industry ","company_name":"Zenoti","first_published":"2026-06-08T02:28:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;About the Role\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:360,\u0026amp;quot;335559739\u0026amp;quot;:120,\u0026amp;quot;335572079\u0026amp;quot;:6,\u0026amp;quot;335572080\u0026amp;quot;:4,\u0026amp;quot;335572081\u0026amp;quot;:11034398,\u0026amp;quot;469789806\u0026amp;quot;:\u0026amp;quot;single\u0026amp;quot;}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Zenoti is expanding aggressively into the fitness market, and\u0026amp;nbsp;we’re\u0026amp;nbsp;looking for a connector — someone who lives and\u0026amp;nbsp;breathes\u0026amp;nbsp;the fitness industry and knows how to turn relationships into revenue. This is not a\u0026amp;nbsp;closing\u0026amp;nbsp;role. You are the tip of the spear: building\u0026amp;nbsp;Zenoti’s\u0026amp;nbsp;presence in the fitness community through events, networking, partnerships, and warm introductions that feed a high-performing sales team.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;If you have a Rolodex full of gym owners, boutique studio operators, fitness franchise contacts, and industry insiders — and you know how to work a room — this role was built for you.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;What\u0026amp;nbsp;You’ll\u0026amp;nbsp;Do\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:360,\u0026amp;quot;335559739\u0026amp;quot;:120,\u0026amp;quot;335572079\u0026amp;quot;:6,\u0026amp;quot;335572080\u0026amp;quot;:4,\u0026amp;quot;335572081\u0026amp;quot;:11034398,\u0026amp;quot;469789806\u0026amp;quot;:\u0026amp;quot;single\u0026amp;quot;}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Industry Networking \u0026amp;amp; Relationship Building\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:280,\u0026amp;quot;335559739\u0026amp;quot;:100}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Leverage your existing network and continuously build new relationships with independent gym operators, multi-location fitness brands, franchise groups, and key ecosystem players (equipment vendors, consultants, fitness associations). Be the face of Zenoti in the fitness community.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Local \u0026amp;amp; Regional Event Activation\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:280,\u0026amp;quot;335559739\u0026amp;quot;:100}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Identify, plan, and execute local events — roundtables, lunch-and-learns, gym owner meetups, and co-branded partner events — that bring qualified prospects into\u0026amp;nbsp;Zenoti’s\u0026amp;nbsp;orbit. Own the event calendar from ideation to follow-up.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Industry Conference \u0026amp;amp; Trade Show Presence\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:280,\u0026amp;quot;335559739\u0026amp;quot;:100}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Represent Zenoti at key fitness industry events (IHRSA, Club Industry, Boutique Fitness Summit, etc.).\u0026amp;nbsp;Work\u0026amp;nbsp;the floor, set meetings, and ensure Zenoti is a recognizable and respected name in every room you enter.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Pipeline Generation\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:280,\u0026amp;quot;335559739\u0026amp;quot;:100}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Convert relationships and event attendees into qualified opportunities. Hand off warm, well-documented leads to the Account Executive team with full context and deal-readiness notes.\u0026amp;nbsp;You’re\u0026amp;nbsp;measured on pipeline created, not deals closed.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Partner \u0026amp;amp; Channel Development\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:280,\u0026amp;quot;335559739\u0026amp;quot;:100}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Identify\u0026amp;nbsp;and cultivate strategic partnerships with fitness equipment brands, POS providers, gym design firms, and fitness consultants who can refer Zenoti to their clients.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Market Intelligence\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:280,\u0026amp;quot;335559739\u0026amp;quot;:100}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Stay close to\u0026amp;nbsp;what’s\u0026amp;nbsp;happening in the fitness industry —\u0026amp;nbsp;who’s\u0026amp;nbsp;growing,\u0026amp;nbsp;who’s\u0026amp;nbsp;struggling, what operators care about — and feed those insights back to marketing and product.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;What Success Looks Like\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:360,\u0026amp;quot;335559739\u0026amp;quot;:120,\u0026amp;quot;335572079\u0026amp;quot;:6,\u0026amp;quot;335572080\u0026amp;quot;:4,\u0026amp;quot;335572081\u0026amp;quot;:11034398,\u0026amp;quot;469789806\u0026amp;quot;:\u0026amp;quot;single\u0026amp;quot;}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Consistent pipeline contribution: a monthly quota of qualified opportunities passed to AEs\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Active local event calendar with measurable attendance and lead output\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Growing network of fitness industry contacts that translates into warm introductions\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Strong relationships with 2–3 strategic referral partners within the first 6 months\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;What\u0026amp;nbsp;We’re\u0026amp;nbsp;Looking For\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:360,\u0026amp;quot;335559739\u0026amp;quot;:120,\u0026amp;quot;335572079\u0026amp;quot;:6,\u0026amp;quot;335572080\u0026amp;quot;:4,\u0026amp;quot;335572081\u0026amp;quot;:11034398,\u0026amp;quot;469789806\u0026amp;quot;:\u0026amp;quot;single\u0026amp;quot;}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;5+ years of experience in the fitness industry\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Proven existing network of gym owners, studio operators, or fitness brand decision-makers\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Track record\u0026amp;nbsp;of using relationships and events to generate business opportunities\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;8\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Natural networker and connector —\u0026amp;nbsp;you’re\u0026amp;nbsp;energized by meeting new people and building community\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;9\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Strong communication\u0026amp;nbsp;and storytelling skills; able to convey\u0026amp;nbsp;Zenoti’s\u0026amp;nbsp;value clearly and compellingly\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;10\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Organized and self-directed — able to manage a regional territory and events calendar independently\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Comfortable with CRM tools (Salesforce, HubSpot) and tracking pipeline activity\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;12\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Willingness to travel regionally for events, conferences, and prospect meetings\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Compensation \u0026amp;amp; Benefits\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:360,\u0026amp;quot;335559739\u0026amp;quot;:120,\u0026amp;quot;335572079\u0026amp;quot;:6,\u0026amp;quot;335572080\u0026amp;quot;:4,\u0026amp;quot;335572081\u0026amp;quot;:11034398,\u0026amp;quot;469789806\u0026amp;quot;:\u0026amp;quot;single\u0026amp;quot;}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;14\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Variable/bonus tied to qualified pipeline generated\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;14\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;Full benefits package\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;14\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;Conference and event budget\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Why Zenoti\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:360,\u0026amp;quot;335559739\u0026amp;quot;:120,\u0026amp;quot;335572079\u0026amp;quot;:6,\u0026amp;quot;335572080\u0026amp;quot;:4,\u0026amp;quot;335572081\u0026amp;quot;:11034398,\u0026amp;quot;469789806\u0026amp;quot;:\u0026amp;quot;single\u0026amp;quot;}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Zenoti powers over 30,000 businesses across salons, spas, and wellness — and\u0026amp;nbsp;we’re\u0026amp;nbsp;bringing that same enterprise-grade platform to the fitness world.\u0026amp;nbsp;You’ll\u0026amp;nbsp;be\u0026amp;nbsp;joining at\u0026amp;nbsp;the ground floor of a major market push, with the tools, brand, and product to back you up.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$95,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4038176003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7643199003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5723005003,"location":{"name":"Seattle, Washington, United States"},"metadata":null,"id":7643199003,"updated_at":"2026-06-08T02:27:20-04:00","requisition_id":"2410","title":"Business Development Manager – Fitness Industry ","company_name":"Zenoti","first_published":"2026-04-20T23:28:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;About the Role\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:360,\u0026amp;quot;335559739\u0026amp;quot;:120,\u0026amp;quot;335572079\u0026amp;quot;:6,\u0026amp;quot;335572080\u0026amp;quot;:4,\u0026amp;quot;335572081\u0026amp;quot;:11034398,\u0026amp;quot;469789806\u0026amp;quot;:\u0026amp;quot;single\u0026amp;quot;}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Zenoti is expanding aggressively into the fitness market, and\u0026amp;nbsp;we’re\u0026amp;nbsp;looking for a connector — someone who lives and\u0026amp;nbsp;breathes\u0026amp;nbsp;the fitness industry and knows how to turn relationships into revenue. This is not a\u0026amp;nbsp;closing\u0026amp;nbsp;role. You are the tip of the spear: building\u0026amp;nbsp;Zenoti’s\u0026amp;nbsp;presence in the fitness community through events, networking, partnerships, and warm introductions that feed a high-performing sales team.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;If you have a Rolodex full of gym owners, boutique studio operators, fitness franchise contacts, and industry insiders — and you know how to work a room — this role was built for you.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;What\u0026amp;nbsp;You’ll\u0026amp;nbsp;Do\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:360,\u0026amp;quot;335559739\u0026amp;quot;:120,\u0026amp;quot;335572079\u0026amp;quot;:6,\u0026amp;quot;335572080\u0026amp;quot;:4,\u0026amp;quot;335572081\u0026amp;quot;:11034398,\u0026amp;quot;469789806\u0026amp;quot;:\u0026amp;quot;single\u0026amp;quot;}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Industry Networking \u0026amp;amp; Relationship Building\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:280,\u0026amp;quot;335559739\u0026amp;quot;:100}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Leverage your existing network and continuously build new relationships with independent gym operators, multi-location fitness brands, franchise groups, and key ecosystem players (equipment vendors, consultants, fitness associations). Be the face of Zenoti in the fitness community.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Local \u0026amp;amp; Regional Event Activation\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:280,\u0026amp;quot;335559739\u0026amp;quot;:100}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Identify, plan, and execute local events — roundtables, lunch-and-learns, gym owner meetups, and co-branded partner events — that bring qualified prospects into\u0026amp;nbsp;Zenoti’s\u0026amp;nbsp;orbit. Own the event calendar from ideation to follow-up.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Industry Conference \u0026amp;amp; Trade Show Presence\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:280,\u0026amp;quot;335559739\u0026amp;quot;:100}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Represent Zenoti at key fitness industry events (IHRSA, Club Industry, Boutique Fitness Summit, etc.).\u0026amp;nbsp;Work\u0026amp;nbsp;the floor, set meetings, and ensure Zenoti is a recognizable and respected name in every room you enter.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Pipeline Generation\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:280,\u0026amp;quot;335559739\u0026amp;quot;:100}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Convert relationships and event attendees into qualified opportunities. Hand off warm, well-documented leads to the Account Executive team with full context and deal-readiness notes.\u0026amp;nbsp;You’re\u0026amp;nbsp;measured on pipeline created, not deals closed.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Partner \u0026amp;amp; Channel Development\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:280,\u0026amp;quot;335559739\u0026amp;quot;:100}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Identify\u0026amp;nbsp;and cultivate strategic partnerships with fitness equipment brands, POS providers, gym design firms, and fitness consultants who can refer Zenoti to their clients.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Market Intelligence\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:280,\u0026amp;quot;335559739\u0026amp;quot;:100}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Stay close to\u0026amp;nbsp;what’s\u0026amp;nbsp;happening in the fitness industry —\u0026amp;nbsp;who’s\u0026amp;nbsp;growing,\u0026amp;nbsp;who’s\u0026amp;nbsp;struggling, what operators care about — and feed those insights back to marketing and product.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;What Success Looks Like\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:360,\u0026amp;quot;335559739\u0026amp;quot;:120,\u0026amp;quot;335572079\u0026amp;quot;:6,\u0026amp;quot;335572080\u0026amp;quot;:4,\u0026amp;quot;335572081\u0026amp;quot;:11034398,\u0026amp;quot;469789806\u0026amp;quot;:\u0026amp;quot;single\u0026amp;quot;}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Consistent pipeline contribution: a monthly quota of qualified opportunities passed to AEs\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Active local event calendar with measurable attendance and lead output\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Growing network of fitness industry contacts that translates into warm introductions\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Strong relationships with 2–3 strategic referral partners within the first 6 months\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;What\u0026amp;nbsp;We’re\u0026amp;nbsp;Looking For\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:360,\u0026amp;quot;335559739\u0026amp;quot;:120,\u0026amp;quot;335572079\u0026amp;quot;:6,\u0026amp;quot;335572080\u0026amp;quot;:4,\u0026amp;quot;335572081\u0026amp;quot;:11034398,\u0026amp;quot;469789806\u0026amp;quot;:\u0026amp;quot;single\u0026amp;quot;}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;5+ years of experience in the fitness industry\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Proven existing network of gym owners, studio operators, or fitness brand decision-makers\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Track record\u0026amp;nbsp;of using relationships and events to generate business opportunities\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;8\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Natural networker and connector —\u0026amp;nbsp;you’re\u0026amp;nbsp;energized by meeting new people and building community\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;9\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Strong communication\u0026amp;nbsp;and storytelling skills; able to convey\u0026amp;nbsp;Zenoti’s\u0026amp;nbsp;value clearly and compellingly\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;10\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Organized and self-directed — able to manage a regional territory and events calendar independently\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Comfortable with CRM tools (Salesforce, HubSpot) and tracking pipeline activity\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;12\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Willingness to travel regionally for events, conferences, and prospect meetings\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Compensation \u0026amp;amp; Benefits\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:360,\u0026amp;quot;335559739\u0026amp;quot;:120,\u0026amp;quot;335572079\u0026amp;quot;:6,\u0026amp;quot;335572080\u0026amp;quot;:4,\u0026amp;quot;335572081\u0026amp;quot;:11034398,\u0026amp;quot;469789806\u0026amp;quot;:\u0026amp;quot;single\u0026amp;quot;}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;14\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Variable/bonus tied to qualified pipeline generated\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;14\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;Full benefits package\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;•\u0026quot; data-font=\u0026quot;\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;•\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;14\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;Conference and event budget\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:40,\u0026amp;quot;335559739\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Why Zenoti\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:360,\u0026amp;quot;335559739\u0026amp;quot;:120,\u0026amp;quot;335572079\u0026amp;quot;:6,\u0026amp;quot;335572080\u0026amp;quot;:4,\u0026amp;quot;335572081\u0026amp;quot;:11034398,\u0026amp;quot;469789806\u0026amp;quot;:\u0026amp;quot;single\u0026amp;quot;}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Zenoti powers over 30,000 businesses across salons, spas, and wellness — and\u0026amp;nbsp;we’re\u0026amp;nbsp;bringing that same enterprise-grade platform to the fitness world.\u0026amp;nbsp;You’ll\u0026amp;nbsp;be\u0026amp;nbsp;joining at\u0026amp;nbsp;the ground floor of a major market push, with the tools, brand, and product to back you up.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559738\u0026amp;quot;:60,\u0026amp;quot;335559739\u0026amp;quot;:60}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$95,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4038176003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7980641003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5879769003,"location":{"name":"Seattle, Washington, United States"},"metadata":null,"id":7980641003,"updated_at":"2026-10-05T00:11:56-04:00","requisition_id":"2539","title":"Director - Customer Success","company_name":"Zenoti","first_published":"2026-08-28T14:15:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Role Overview\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;As a \u0026lt;strong\u0026gt;Director Customer Success \u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;at Zenoti, you will play a critical role in ensuring our customers achieve success with our platform. You will act as a strategic partner, guiding clients through product adoption, best practices, and long-term growth strategies. Your ability to combine technical knowledge with strong communication and relationship-building skills will be essential to driving customer satisfaction and retention.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Key Responsibilities\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Customer Advocacy \u0026amp;amp; Engagement:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Develop strong relationships with customers, CxOs, and relevant stakeholders, understanding their business needs and challenges to drive adoption, communicate value and achieve relevant business results.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Product Expertise:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Become a subject matter expert in Zenoti’s platform, proactively exploring features and functionalities to deliver maximum value to customers.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Problem Solving \u0026amp;amp; Solution Building:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Analyze customer challenges and independently develop solutions to enhance their experience and business outcomes.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Data-Driven Strategy:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Leverage customer data and insights to guide decision-making, drive customer retention, and identify expansion opportunities.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Executive Presence \u0026amp;amp; Influence:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Confidently lead customer conversations, influence stakeholders, and drive positive change within their organizations.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Commercial Mindedness: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Balance customer advocacy with business acumen—driving mutual value by identifying growth opportunities, managing renewals strategically, and aligning customer outcomes with the company’s revenue goals.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Cross-Functional Collaboration:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Work closely with sales, marketing, product, and support teams to ensure a seamless customer journey and continuous product improvement.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;8\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Time Management \u0026amp;amp; Prioritization:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and concisely.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Required Skills \u0026amp;amp; Qualifications\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Technical Horsepower \u0026amp;amp; Curiosity:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Ability to deeply understand and use Zenoti’s product, with a proactive approach to learning.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Problem Solving:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Strong analytical and critical-thinking skills to independently identify challenges and develop effective solutions.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Data-Driven Decision Making:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Ability to interpret data to define strategies and make informed decisions.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Executive Presence \u0026amp;amp; Influence:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Confidence, charisma, and credibility to lead discussions and drive meaningful change.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;EQ \u0026amp;amp; Relationship Building:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Strong interpersonal skills with a customer-first mindset, active listening, and deep customer empathy.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Cross-Functional Collaboration:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Proven ability to work with diverse teams across sales, marketing \u0026amp;amp; product, and align stakeholders toward common goals.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Time Management, Prioritization \u0026amp;amp; Communication Skills:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Exceptional organizational skills, with the ability to prioritize tasks and communicate effectively.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Preferred Qualifications\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Experience in a SaaS, technology, or customer-facing role.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Background in the wellness, beauty, or fitness industries is a plus.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Proficiency in CRM tools and data analytics platforms.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Join Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Be part of a high-growth, innovative company transforming the beauty and wellness industry.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Work in a dynamic and collaborative environment with industry leaders.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Opportunities for professional growth, learning, and career advancement.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;If you’re passionate about helping customers succeed, solving complex challenges, and driving impactful change, we’d love to hear from you!\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Apply now and be part of Zenoti’s journey to revolutionize the industry.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$160,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$200,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4035370003,"name":"Customer Success ","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/8153389003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6013055003,"location":{"name":"Seattle, Washington, United States"},"metadata":null,"id":8153389003,"updated_at":"2026-11-03T02:24:17-05:00","requisition_id":"2584","title":"Director HR Partnership and Talent Acquisition","company_name":"Zenoti","first_published":"2026-11-03T02:20:04-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the crossroads of talent acquisition and HR business partnering — and we mean that genuinely, not just on paper. About half your time will be spent owning full-cycle recruiting, and the other half acting as a trusted people partner to the business leaders in those same functions. It\u0026#39;s a rare setup that gives you real end-to-end ownership of the talent story: from sourcing a candidate all the way through their growth at Zenoti.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;This is an individual contributor role based in Bellevue, WA, with an in-office work arrangement.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt; You\u0026#39;ll work closely with senior leaders, hiring managers, and the broader Talent team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Talent Acquisition\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own end-to-end recruiting for your assigned business units - intake, sourcing, screening, coordinating, and closing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build proactive sourcing strategies and keep talent pipelines warm for roles that come up repeatedly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with hiring managers to define what \u0026#39;great\u0026#39; looks like for a role, calibrate interview loops, and make decisions with data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive a candidate experience that actually reflects who Zenoti is - not just a checkbox exercise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track recruiting metrics (time to fill, pipeline conversion, offer acceptance) and use them to improve, not just report\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on market conditions and sourcing trends for tech and SaaS talent\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;HR Business Partnering \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the go-to people partner for the same functions you recruit for - no handoff, you know the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support workforce planning, org design conversations, and headcount discussions with leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide managers through performance management cycles: goal setting, feedback, calibrations, and when necessary, PIPs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle employee relations situations with sound judgment, discretion, and a genuine interest in fair outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run or contribute to engagement initiatives - pulse surveys, stay interviews, team health checks - and actually follow through on what you hear\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach managers on people practices: how to give feedback, how to run a fair promotion process, how to navigate team dynamics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the broader People team on programs like compensation cycles, onboarding, and L\u0026amp;amp;D\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE\u0026#39;RE LOOKING FOR\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;gt;12 years of progressive HR experience, with meaningful time spent in both recruiting and HRBP roles - not just a passing rotation in one\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re genuinely comfortable toggling between \u0026#39;let\u0026#39;s find the right hire\u0026#39; and \u0026#39;let\u0026#39;s work through a performance issue\u0026#39; in the same week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong at building trust with leaders - you can hold your own in the room, push back when needed, and still be seen as a partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a fast-paced, high-growth tech or SaaS environment is a real plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Washington state employment law and HR compliance requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with an ATS (Greenhouse, Lever, or similar) and an HRIS (Workday, Hibob, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in HR, Business, Psychology, or a related field; SHRM-CP or PHR is a nice-to-have, not a requirement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHY THIS ROLE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You won\u0026#39;t be boxed into just recruiting or just HR - you\u0026#39;ll own both sides of the talent equation for the functions you support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct access to business leaders and a real seat at the table when growth decisions get made\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Zenoti is a genuinely global company - you\u0026#39;ll work with teams across the US, India, and beyond\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attractive compensation, Stock partnership, strong benefits, and a People team that believes in what it builds.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$140,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4043099003,"name":"Talent","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/8004393003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889806003,"location":{"name":"Seattle, Washington, United States"},"metadata":null,"id":8004393003,"updated_at":"2026-10-06T01:48:48-04:00","requisition_id":"2550","title":"Director of Payment Operations \u0026 Strategy","company_name":"Zenoti","first_published":"2026-10-06T01:47:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Director of Payment Operations will oversee the entire payment operations function, ensuring efficient, secure, and compliant payment processing. This role requires a strategic leader with a deep understanding of payment systems, financial operations, and regulatory requirements. The ideal candidate will have a proven track record in managing payment operations, a passion for innovation, and a commitment to excellence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leadership and Strategy\u0026lt;/strong\u0026gt;:\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp; - Develop and execute a strategic vision for the payment operations team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp; - Lead, mentor, and manage a team of payment operations professionals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp; - Foster a culture of continuous improvement and operational excellence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Compliance and Risk Management\u0026lt;/strong\u0026gt;:\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp; - Ensure compliance with all relevant regulatory requirements and industry standards.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp; - Develop and maintain policies and procedures to mitigate risk of onboarding new customers and ensure the security of payment operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp; - Collaborate with internal and external auditors to ensure compliance and address any issues.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage Payment Operations\u0026lt;/strong\u0026gt;:\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp; - Address and resolve payment-related issues and inquiries from internal and external stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp; - Provide training to internal teams to reduce or eliminate escalations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp; - Provide input to Product development to reduce or eliminate escalations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp; - Monitor key performance indicators (KPIs) and prepare regular reports for senior management\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Collaboration\u0026lt;/strong\u0026gt;:\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp; - Work closely with cross-functional teams, including finance, IT, customer service, and legal to ensure smooth Payment operations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp; - Liaise with external partners including Payment processors, Software partners, Banks, to ensure seamless payment operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;- Bachelor\u0026#39;s degree in Finance, Business Administration, or a related field; MBA or relevant advanced degree preferred.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;- 7+ years of experience in payment operations, with at least 3 years in a leadership role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;- Deep understanding of payment processing systems, financial operations, and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;- Strong analytical and problem-solving skills.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;- Excellent leadership and team management abilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;- Proven ability to drive process improvements and operational efficiency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;- Exceptional communication and interpersonal skills.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;- Experience in the technology or software industry is a plus.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$160,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$200,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4055955003,"name":"Payments","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7619937003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5714121003,"location":{"name":"Remote, United States"},"metadata":null,"id":7619937003,"updated_at":"2026-07-15T09:03:28-04:00","requisition_id":"2388","title":" Director of Sales Mid Market ","company_name":"Zenoti","first_published":"2026-02-11T00:10:56-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Director of Sales – Mid-Market\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; North America\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; VP - GTM\u0026lt;br\u0026gt;Department: GTM/Sales\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work Type: Hybrid, Seattle/Bellevue\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;About Zenoti\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers the world’s leading beauty, wellness, and fitness brands — helping them grow, delight their guests, and run their businesses effortlessly. Our platform combines SaaS, payments, and AI-driven innovation to help operators scale profitably and deliver exceptional guest experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a proven Director of Sales, Mid-Market, to lead new customer acquisition across our fastest-growing segment.\u0026lt;/p\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;p\u0026gt;The Director of Sales, Mid-Market owns net new revenue generation for businesses ranging from single-location and multi-location brands with up to 20 locations. This leader will manage and develop a team of 6–8 Account Executives responsible for expanding Zenoti’s footprint.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This leader will balance \u0026lt;strong\u0026gt;people\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; leadership, pipeline rigor, and deal execution\u0026lt;/strong\u0026gt;, ensuring the team consistently sells on value, ROI, and business impact.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own mid-market \u0026lt;strong\u0026gt;new ARR\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive predictable pipeline generation, progression, and close rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong forecast accuracy and proactive risk management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead and Develop a High-Performance Sales Team\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recruit, onboard, coach, and retain top mid-market SaaS sales talent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a culture of accountability, coaching, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute \u0026lt;strong\u0026gt;Challenger sales methodology \u0026lt;/strong\u0026gt;and value-led selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach reps to sell on ROI, outcomes, and long-term value, not features or price.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspect deals for quality, customer fit, and executive alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive Sales Operating Excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Revenue Operations to ensure clean CRM hygiene, accurate reporting, and strong pipeline visibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead weekly pipeline reviews, forecast calls, and quarterly performance reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data to identify coaching needs, execution gaps, and scalable best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of SaaS sales leadership experience, with a proven track record of building and leading teams that deliver sustained net new ARR growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven leader with a strong command of pipeline math, forecasting, and performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of hiring, coaching, and developing high-performing sales teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive presence and strong communication skills with both customers and internal leaders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Success in This Role Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consistent achievement (and outperformance) of mid-market ARR targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A confident, well-coached sales team that accelerates deal velocity and win rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Predictable pipeline generation and disciplined forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Zenoti recognized by prospects as the leading \u0026lt;strong\u0026gt;strategic growth platform\u0026lt;/strong\u0026gt;, not just a software vendor.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4038176003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7513859003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5672809003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7513859003,"updated_at":"2026-07-22T03:18:34-04:00","requisition_id":"2259","title":"Director -  Product Management (Payments/Fintech)","company_name":"Zenoti","first_published":"2026-01-14T04:52:23-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What skills and experiences do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills, including presenting to customers and senior executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving skills, and ability to come up recommendations using data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good interpersonal skills, ability to work in teams with a results-oriented attitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can deal with ambiguity and break complex and vaguely defined problems into a clear and actionable set of steps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to influence cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to \u0026lt;strong\u0026gt;think big\u0026lt;/strong\u0026gt;, but at the same time break things down into smaller components, and build high-level roadmaps from that.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear sense of ownership and accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsess over building a clear, calm and beautiful product by collaborating with designers, developers and business leaders across the company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have a good understanding of mobile, web and cloud technology space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has 12+ years of work experience in a Product Manager role.\u0026amp;nbsp;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt; Atleast 7+ years experience in Fintech Space\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Should have experience working with Payment Processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Attractive compensation.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Medical coverage for yourself and your immediate family.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. \u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4057004003,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/8004525003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5889862003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":8004525003,"updated_at":"2026-10-02T08:20:32-04:00","requisition_id":"2556","title":"Lead - AI Data Intelligence (ETL,Azure, SQL, Python, Spark, Data Lakehouse) 7 - 11 years exp from SaaS companies","company_name":"Zenoti","first_published":"2026-10-01T00:17:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Lead - AI Data Intelligence\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;About the Role\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Our enterprise products run across AWS and Azure, built on a mission-critical transactional backbone of .NET, C#, Microsoft SQL Server, and extensive RESTful APIs, with modern interfaces delivered via React and Flutter. As we advance our data intelligence capabilities, we are engineering production-grade Text-to-SQL and Natural Language Query (NLQ) platforms that connect operational systems to cloud lakehouses across Amazon Redshift and Databricks (Delta Lake and Unity Catalog) via high-performance Python and FastAPI microservices. In this role, you will act as a technical leader and strategic advisor—partnering directly with business stakeholders to scope high-value analytical workflows, designing governed semantic models and metric ontologies, and guiding engineering pods to build and deploy reliable, conversational data products capable of handling terabytes of data and millions of records with 24x7 enterprise availability.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;What will I be doing?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Lead cross-functional engineering pods to design, build, and deploy production Text-to-SQL and Natural Language Query (NLQ) platforms that enable non-technical business teams to query enterprise data.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Act as a technical advisor, partnering directly with client stakeholders and business leaders to diagnose operational bottlenecks, scope high-impact use cases, and deliver working solutions.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Architect governed semantic layers, business ontologies, metric views, and parameter mappings that ground language models in verified business logic.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Build robust microservices, REST APIs, and event-driven data pipelines connecting .NET/C# and SQL Server backends with modern Python, FastAPI, Databricks, and Amazon Redshift platforms.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Partner closely with product managers, UI/UX designers, and frontend engineers to build responsive conversational data experiences featuring smart disambiguation, interactive filters, and full query provenance.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Put in place enterprise AI guardrails, evaluation suites, and observability frameworks (golden test datasets, prompt defence, token-cost tracking) to guarantee safety, data privacy, and reliability in production.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Champion modern AI-assisted engineering practices (using tools like Claude Code, Cursor, and Copilot) and create reusable engineering assets (prompts, MCP servers, automation templates) to accelerate team velocity.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;What skills do I need?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;8+ years of experience designing, building, and operating enterprise-scale distributed software and cloud systems, demonstrating deep mastery of OOP and modern .NET/C# REST APIs.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Deep expertise in SQL Server (relational schema design, complex joins, views, and aggregations), along with hands-on experience building scalable data pipelines on Amazon Redshift and Databricks (Delta Lake, Unity Catalog), would be a plus\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;2+ years of dedicated, hands-on production experience navigating the AI development lifecycle, including LLM orchestration, agentic architectures, contextual retrieval, and non-deterministic system evaluation.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Advanced proficiency in Python and FastAPI for developing asynchronous microservices, data validation schemas, and enterprise integration gateways.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Practical experience building Text-to-SQL and NLQ systems, with strong capability in semantic layer architecture and business ontology modelling (metric views, dimensional models, and parameterized functions).\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Experience designing conversational UI workflows (intent disambiguation, active parameter filtering, interactive charting, query lineage drawers), with exposure to benchmark products like Databricks Genie, or comparable conversational analytics tools would be a plus.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Proven hands-on solutions engineering acumen, comfortable operating in ambiguous, client-facing environments to translate business goals into working technical architectures and drive rapid delivery cycles.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;8\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Strong technical leadership experience, with a track record of mentoring senior engineers, leading delivery pods, and clearly explaining complex technical choices to senior executive stakeholders.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;9\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Familiarity with modern frontend frameworks (such as React, Flutter, or Next.js) for delivering responsive data visualization and conversational analytics.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;10\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Hands-on familiarity with modern AI-assisted development tools (Cursor, Claude Code, Copilot) combined with the critical engineering judgment needed to audit and validate generated code for enterprise security, accuracy, and scalability.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Bachelor’s or master’s degree in computer science, Software Engineering, Information Systems, or equivalent practical industry experience.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 1\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134245418\u0026amp;quot;:true,\u0026amp;quot;134245529\u0026amp;quot;:true,\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559738\u0026amp;quot;:480,\u0026amp;quot;335559739\u0026amp;quot;:120}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;5\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Pioneer innovations revolutionizing the global wellness industry\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559738\u0026amp;quot;:220,\u0026amp;quot;335559739\u0026amp;quot;:220,\u0026amp;quot;335559740\u0026amp;quot;:259}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;5\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Collaborate with a world-class, diverse technical team\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559738\u0026amp;quot;:220,\u0026amp;quot;335559739\u0026amp;quot;:220,\u0026amp;quot;335559740\u0026amp;quot;:259}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;5\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Lead high-impact projects shaping Zenoti\u0026#39;s international growth\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559738\u0026amp;quot;:220,\u0026amp;quot;335559739\u0026amp;quot;:220,\u0026amp;quot;335559740\u0026amp;quot;:259}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;5\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Competitive compensation package\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559738\u0026amp;quot;:220,\u0026amp;quot;335559739\u0026amp;quot;:220,\u0026amp;quot;335559740\u0026amp;quot;:259}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;5\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Comprehensive medical coverage for you and your family\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559738\u0026amp;quot;:220,\u0026amp;quot;335559739\u0026amp;quot;:220,\u0026amp;quot;335559740\u0026amp;quot;:259}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;5\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Holistic wellness benefits including yoga, meditation and stress management\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559738\u0026amp;quot;:220,\u0026amp;quot;335559739\u0026amp;quot;:220,\u0026amp;quot;335559740\u0026amp;quot;:259}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;5\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Regular team and social events and community service opportunities\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335551550\u0026amp;quot;:6,\u0026amp;quot;335551620\u0026amp;quot;:6,\u0026amp;quot;335559738\u0026amp;quot;:220,\u0026amp;quot;335559739\u0026amp;quot;:220,\u0026amp;quot;335559740\u0026amp;quot;:259}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4055953003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7977887003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5878651003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7977887003,"updated_at":"2026-10-28T02:30:58-04:00","requisition_id":"2535","title":"Lead - Customer Success(7 to 14 years) - SaaS Companies only","company_name":"Zenoti","first_published":"2026-08-27T02:30:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Role Overview\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;As a \u0026lt;strong\u0026gt;Lead\u0026lt;/strong\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Customer Success\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026amp;nbsp;at Zenoti, you will play a critical role in ensuring our customers achieve success with our platform. You will act as a strategic partner, guiding clients through product adoption, best practices, and long-term growth strategies. Your ability to combine technical knowledge with strong communication and relationship-building skills will be essential to driving customer satisfaction and retention.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Key Responsibilities\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Customer Advocacy \u0026amp;amp; Engagement:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Develop strong relationships with customers, understanding their business needs and challenges to drive adoption and success.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Product Expertise:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Become a subject matter expert in Zenoti’s platform, proactively exploring features and functionalities to deliver maximum value to customers.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Problem Solving \u0026amp;amp; Solution Building:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Analyze customer challenges and independently develop solutions to enhance their experience and business outcomes.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Data-Driven Strategy:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Leverage customer data and insights to guide decision-making, drive customer retention, and identify expansion opportunities.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Executive Presence \u0026amp;amp; Influence:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Confidently lead customer conversations, influence stakeholders, and drive positive change within their organizations.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Cross-Functional Collaboration:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Work closely with sales, marketing, product, and support teams to ensure a seamless customer journey and continuous product improvement.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;1\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Time Management \u0026amp;amp; Prioritization:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and concisely.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Required Skills \u0026amp;amp; Qualifications\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Technical Horsepower \u0026amp;amp; Curiosity:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Ability to deeply understand and use Zenoti’s product, with a proactive approach to learning.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Problem Solving:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Strong analytical and critical-thinking skills to independently identify challenges and develop effective solutions.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Data-Driven Decision Making:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Ability to interpret data to define strategies and make informed decisions.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Executive Presence \u0026amp;amp; Influence:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Confidence, charisma, and credibility to lead discussions and drive meaningful change.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;EQ \u0026amp;amp; Relationship Building:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Strong interpersonal skills with a customer-first mindset, active listening, and deep customer empathy.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Cross-Functional Collaboration:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Proven ability to work with diverse teams across sales, marketing \u0026amp;amp; product, and align stakeholders toward common goals.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Time Management, Prioritization \u0026amp;amp; Communication Skills:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Exceptional organizational skills, with the ability to prioritize tasks and communicate effectively.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Preferred Qualifications\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Experience in a SaaS with technology, or customer-facing role.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Proficiency in CRM tools and data analytics platforms.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Join Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Be part of a high-growth, innovative company transforming the beauty and wellness industry.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Work in a dynamic and collaborative environment with industry leaders.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Opportunities for professional growth, learning, and career advancement.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;If you’re passionate about helping customers succeed, solving complex challenges, and driving impactful change, we’d love to hear from you!\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Apply now and be part of Zenoti’s journey to revolutionize the industry.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:240}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046935003,"name":"Customer Success - Breadth Accounts","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7813738003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5799642003,"location":{"name":"Seattle, Washington, United States"},"metadata":null,"id":7813738003,"updated_at":"2026-10-13T11:16:21-04:00","requisition_id":"2507","title":"Lead Customer Success Manager (Enterprise Accounts)","company_name":"Zenoti","first_published":"2026-08-20T01:20:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Customer Success Manager (CSM)\u0026lt;/strong\u0026gt; at Zenoti, you will play a critical role in ensuring our customers achieve success with our platform. You will act as a strategic partner, guiding clients through product adoption, best practices, and long-term growth strategies. Your ability to combine technical knowledge with strong communication and relationship-building skills will be essential to driving customer satisfaction and retention.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Advocacy \u0026amp;amp; Engagement:\u0026lt;/strong\u0026gt; Develop strong relationships with customers, understanding their business needs and challenges to drive adoption and success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Expertise:\u0026lt;/strong\u0026gt; Become a subject matter expert in Zenoti’s platform, proactively exploring features and functionalities to deliver maximum value to customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Problem Solving \u0026amp;amp; Solution Building:\u0026lt;/strong\u0026gt; Analyze customer challenges and independently develop solutions to enhance their experience and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Strategy:\u0026lt;/strong\u0026gt; Leverage customer data and insights to guide decision-making, drive customer retention, and identify expansion opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Presence \u0026amp;amp; Influence:\u0026lt;/strong\u0026gt; Confidently lead customer conversations, influence stakeholders, and drive positive change within their organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Work closely with sales, marketing, product, and support teams to ensure a seamless customer journey and continuous product improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Time Management \u0026amp;amp; Prioritization:\u0026lt;/strong\u0026gt; Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and concisely.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills \u0026amp;amp; Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Horsepower \u0026amp;amp; Curiosity:\u0026lt;/strong\u0026gt; Ability to deeply understand and use Zenoti’s product, with a proactive approach to learning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Problem Solving:\u0026lt;/strong\u0026gt; Strong analytical and critical-thinking skills to independently identify challenges and develop effective solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Decision Making:\u0026lt;/strong\u0026gt; Ability to interpret data to define strategies and make informed decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Presence \u0026amp;amp; Influence:\u0026lt;/strong\u0026gt; Confidence, charisma, and credibility to lead discussions and drive meaningful change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;EQ \u0026amp;amp; Relationship Building:\u0026lt;/strong\u0026gt; Strong interpersonal skills with a customer-first mindset, active listening, and deep customer empathy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Proven ability to work with diverse teams across sales, marketing \u0026amp;amp; product, and align stakeholders toward common goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Time Management, Prioritization \u0026amp;amp; Communication Skills:\u0026lt;/strong\u0026gt; Exceptional organizational skills, with the ability to prioritize tasks and communicate effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a SaaS, technology, or customer-facing role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in the wellness, beauty, or fitness industries is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in CRM tools and data analytics platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Zenoti?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be part of a high-growth, innovative company transforming the beauty and wellness industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work in a dynamic and collaborative environment with industry leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities for professional growth, learning, and career advancement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you’re passionate about helping customers succeed, solving complex challenges, and driving impactful change, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Apply now and be part of Zenoti’s journey to revolutionize the industry.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$135,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$140,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4035370003,"name":"Customer Success ","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7825552003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5804753003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7825552003,"updated_at":"2026-10-06T04:00:57-04:00","requisition_id":"2511","title":"Lead Engineer - Full Stack (AI)","company_name":"Zenoti","first_published":"2026-08-07T02:14:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What will I be doing ?\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end development and technical success of one or more product modules, delivering exceptional customer experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and evolve highly scalable SaaS applications using .NET/C#, REST APIs, SQL/NoSQL, and Flutter/React capable of supporting 2–4× annual business growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with Product Managers, Designers, and fellow Engineers to deliver customer-centric features in an agile environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the complete software lifecycle—from design and implementation through code reviews, testing, deployment, monitoring, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage modern AI-assisted development tools (e.g., Claude Code, Cursor) throughout the engineering lifecycle for design exploration, implementation, debugging, testing, documentation, and code reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply sound engineering judgment to determine where AI-generated output can be trusted and where human expertise is essential, particularly in areas involving security, data integrity, architecture, compliance, and customer-critical workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build reusable engineering assets—including prompts, workflows, templates, and automation—that improve the productivity and effectiveness of the broader engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve engineering velocity, code quality, reliability, and developer productivity through automation and AI-native engineering practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What skills do I need?\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience designing and building enterprise-scale SaaS applications using Microsoft technologies (.NET/C#, REST APIs, SQL Server/NoSQL) and modern UI frameworks such as Flutter or React.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience building highly available, massively scalable, distributed cloud services (AWS or Azure)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong system design, analytical thinking, and problem-solving skills with the ability to own complex technical problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience using modern AI-assisted development tools (e.g., Copilot, Claude Code, Cursor) in a production environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong engineering judgment to critically review AI-generated code, especially in areas involving security, performance, scalability, reliability, and data integrity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and collaboration skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a fast-paced, continuously evolving product organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building developer productivity tooling, prompt libraries, reusable workflows, MCP servers, or AI-enabled engineering automation is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to Flutter for mobile application development is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for continuously learning emerging AI-assisted engineering practices and applying those that create measurable customer and engineering value.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4055953003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7729931003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5763073003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7729931003,"updated_at":"2026-10-23T06:20:31-04:00","requisition_id":"2459","title":" Lead Product Manager (Market + Billing)","company_name":"Zenoti","first_published":"2026-05-11T02:19:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What\u0026#39;s the opportunity?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a product manager you will be responsible for defining market requirements and packaging the features into product releases. You will interact with development leads, product architects, product managers and key customers. A strong technical background is required. Job duties include gathering requirements from existing and potential customers, writing functional requirements documents, building agile product backlogs, and managing the delivery of amazing Zenoti features release after release.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your job will require you to work through the entire product cycle as the advocate for end-users and customers. Join our team to do the best work of your career.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What skills and experiences do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills, including presenting to customers and senior executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving skills, and ability to come up recommendations using data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good interpersonal skills, ability to work in teams with a results-oriented attitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can deal with ambiguity and break complex and vaguely defined problems into a clear and actionable set of steps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to influence cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to strike the right balance between developing a high-level understanding of the business and market requirements, and developing detailed specs needed for execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have a good understanding of mobile, web and cloud technology space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has 8+ years of work experience in a Product Manager or Technical Product Manager role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical or engineering background required. MBA from a premier management institute desired.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Attractive compensation.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Medical coverage for yourself and your immediate family.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. \u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4057004003,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7806709003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5796291003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7806709003,"updated_at":"2026-10-09T13:32:39-04:00","requisition_id":"2504","title":"Lead Product Manager(SaaS + AI)","company_name":"Zenoti","first_published":"2026-10-09T13:32:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and articulate a clear vision and strategic direction for our data products. Work closely with senior management to ensure alignment with the organization’s overall objectives and the specific needs of our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the technical design and architectural decisions for building scalable and efficient data products. Ensure products are designed to leverage our data assets effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement data governance frameworks and establish data quality and consistency standards across Data Lake and other platforms. Ensure compliance with data security and privacy standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate collaboration across engineering, data science, and business teams. Translate business needs into technical specifications and ensure that developed solutions meet these specifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct user research to gather insights into user needs and pain points. Use this information to guide product development and prioritize features that deliver significant value to users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and monitor key performance indicators for data products to evaluate success and identify opportunities for improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write detailed functional specifications and collaborate with engineering teams to deliver features release after release.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of work experience as a Product manager in Reporting and Analytics areas of the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of current analytical technologies, data warehouse design and business intelligence best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical, problem-solving, and strategic thinking skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective communication skills, capable of explaining complex data concepts to non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A good understanding of mobile, web and cloud technology space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science, Information Systems, or a related field. A Master’s degree is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Attractive compensation.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Medical coverage for yourself and your immediate family.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. \u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4057004003,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/6690086003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5258069003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":6690086003,"updated_at":"2026-09-09T05:38:14-04:00","requisition_id":"2106","title":"Lead - Product Specialist","company_name":"Zenoti","first_published":"2025-09-09T00:54:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s the opportunity?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a member of the Adoption organization, the Product Specialist will have the primary responsibility of analyzing business requirements and translating them to Zenoti product features for adoption by existing customers. You will be using your functional skills, in-depth product knowledge, and understanding of customer needs to identify pain points and provide a solution by effectively configuring product features and functionality within the Zenoti application. You will ensure that customers are trained on our platform effectively and help them achieve their business goals with increased adoption of our solutions. If you love to work collaboratively with the internal teams and our customers to help them succeed in their business, we would love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__requirements--2kg4_\u0026quot; data-ui=\u0026quot;job-requirements\u0026quot;\u0026gt;\n\u0026lt;h4\u0026gt;Requirements\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working in the adoption services team, you will partner with customers to lead the implementations for feature add-ons and enhancements to customer\u0026#39;s Zenoti solution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to understand their business requirements, define scope, plan and implement enhancements and adoption of Zenoti software features to streamline their operations and drive increased revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently handle customer adoption procedures while delivering excellent customer service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead demos, training, conduct walk-throughs and solution reviews through excellent customer presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive proofs of concept and pilots for high-priority and complex customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and mitigate significant risks, unknowns, and issues to the implementation plan. Address customer issues and concerns in a timely manner to ensure customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date on Zenoti product knowledge, business workflow, process and market positioning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain thorough documentation and follow organizational processes to ensure successful implementation of Zenoti software features and products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work and communicate across groups and articulate the needs for compliance and risk management.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;10 years of experience in Implementation and support of Enterprise SaaS products.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software background and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business consulting experience or equivalent in an external customer facing role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven fast learner of enterprise applications, experience in implementing cloud solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate in business terms with non-technical customer stakeholders, and translate their requirements into business solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving technical discussions, discovery workshops with customers, mapping business requirements to product functionality, for maximum customer impact and understanding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage and work across multiple projects. Experience working with remote teams across different time zones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to demo/train and deliver excellent customer presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn new skills and operate in a fast-paced and changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good to have knowledge of accounting principles, inventory management, and business processes optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the wellness/spa industry is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/8004593003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889906003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":8004593003,"updated_at":"2026-10-09T07:34:35-04:00","requisition_id":"2559","title":"Lead Reliability Engineer - Network and Security","company_name":"Zenoti","first_published":"2026-10-09T07:34:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Lead Reliability Engineer - Network and Security\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will build and operate the security controls that protect Zenoti\u0026#39;s cloud estate, while partnering closely with InfoSec, Platform, and Engineering to enforce these controls.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own network architecture and connectivity.\u0026lt;/strong\u0026gt; Design, build, and run the network backbone of a distributed, multi-tenant SaaS estate: vWAN/hub-spoke, ExpressRoute/VPN, cross-cloud (AWS↔Azure) connectivity, private endpoints, DNS, routing, and segmentation, engineered for redundancy and tested failover.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Secure the edge and perimeter.\u0026lt;/strong\u0026gt; Run the WAF, DDoS protection, Front Door/CDN, firewalls, and egress control, with no single points of failure, and keep network visibility high through flow analytics and cross-cloud path monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Automate everything that repeats.\u0026lt;/strong\u0026gt; Treat network and security as code: secure-by-default Terraform modules, IaC scanning gates, drift detection, policy-as-code (OPA, Azure Policy, SCPs), automated evidence collection, and certificate and secrets lifecycle automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate detection, response, and resilience.\u0026lt;/strong\u0026gt; Lead detection engineering, SIEM tuning, and incident command with RCA-to-control feedback loops, plus DR and ransomware-recovery architecture with failover runbooks tested on a schedule.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Keep us continuously compliant.\u0026lt;/strong\u0026gt; Maintain a control registry mapped to SOC 2, PCI-DSS, HIPAA, and regional privacy laws, and govern identity, PKI, and encryption in line with InfoSec policy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the architecture authority and set direction.\u0026lt;/strong\u0026gt; Run design reviews and readiness assessments for new platforms and tools, manage risk-acceptance workflows, own the roadmap, mentor engineers, and give leadership clear, metric-anchored risk reporting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years designing and operating infrastructure in \u0026lt;strong\u0026gt;Azure (primary) and AWS\u0026lt;/strong\u0026gt;, with deep expertise in both network and security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deep cloud networking:\u0026lt;/strong\u0026gt; vWAN/hub-spoke, ExpressRoute/VPN (IPSec), BGP and routing, DNS, load balancing, private connectivity, and firewall and WAF management, including diagnosing complex cross-cloud connectivity issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Security fundamentals:\u0026lt;/strong\u0026gt; TLS/PKI, IAM, SIEM, threat analysis, and EDR and vulnerability/patch management across Windows and Linux.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong automation skills:\u0026lt;/strong\u0026gt; production IaC (Terraform preferred; ARM/Bicep/Ansible a plus), CI/CD pipeline integration, and scripting in Python, PowerShell, or Bash to eliminate manual toil.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-tenant SaaS architecture:\u0026lt;/strong\u0026gt; tenant isolation, blast-radius thinking, and data residency across regions, including GDPR and regional laws.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Workload and data security:\u0026lt;/strong\u0026gt; Kubernetes (AKS/EKS) hardening, encryption and key management, and SQL Server and PaaS datastore hardening.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Brownfield pragmatism:\u0026lt;/strong\u0026gt; migrating legacy estates to secure baselines without outages, through phased adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid command of SOC 2, PCI-DSS, and HIPAA audits, including customer security questionnaires.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear written communication: ADRs, and translating risk into business terms for leadership and auditors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to influence through technical depth in a fast-paced, scaling SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt; AZ-500/SC-100, AWS Security Specialty, CISSP/CCSP, CKS.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4055956003,"name":"SRE - Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/8004591003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889904003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":8004591003,"updated_at":"2026-10-09T07:34:12-04:00","requisition_id":"2558","title":"Lead Site Reliability Engineer  -   Platform Engineering / SRE  ","company_name":"Zenoti","first_published":"2026-10-09T07:34:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead Site Reliability Engineer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Platform Engineering / SRE\u0026amp;nbsp; •\u0026amp;nbsp; Hyderabad, Telangana, India\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Lead Site Reliability Engineer to own the reliability of Zenoti\u0026#39;s non-database tier: web applications, APIs, analytics and reporting systems running on cloud infrastructure (preferably Azure). You will set the reliability bar, lead incident and observability practices, and work closely with engineering teams on resilient design and safe delivery. Database reliability is covered by a separate team; this role focuses on everything above it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the reliability, availability, performance and scalability of Zenoti\u0026#39;s non-database platform: web applications, APIs/microservices, background processing, analytics and reporting workloads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define SLIs/SLOs/SLAs and error budgets for application and API components and drive their adoption across engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead observability for applications: APM, distributed tracing, log aggregation, metrics, dashboards and actionable alerting that reduces noise and MTTD/MTTR.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead incident response for application-tier issues: triage, mitigation, root cause analysis, blameless postmortems and tracking of corrective actions to closure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive capacity planning, load and performance testing, autoscaling and cost-efficiency of Azure-hosted application and analytics infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own reliability of the analytics stack (data pipelines, reporting and BI platforms such as Tableau) from a platform, availability and performance standpoint.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review architecture and design of new services for resilience, fault tolerance, failover, graceful degradation and operability; provide architectural governance and cloud best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with development teams to improve build, release and deployment pipelines: safe rollouts, canary/blue-green strategies, rollback, release health checks and build structure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate toil and operational workflows using Python or similar scripting languages and Infrastructure as Code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully understand system inter-dependencies and limitations; functionally decompose complex problems into simple, straightforward solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing deep knowledge and experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide engineers, assisting in their career development and coaching them on advanced technical issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as SME for reliability trends, new and existing technologies, and architectural concepts; lead technical discussions with engineering leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a self-starter who owns things from start to end with little oversight.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12+ years of overall experience in Software Engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 4+ years of experience in Site Reliability Engineering / production operations of web and API-based systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong hands-on experience with public cloud, preferably Azure (App Service, AKS/VMs, Application Gateway/Front Door, Load Balancers, VNets, Storage, Azure Monitor/Application Insights, Key Vault).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of operating and troubleshooting web applications and REST APIs in production: HTTP, load balancing, caching, CDN, TLS, DNS and networking fundamentals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with monitoring and observability tools (New Relic, Datadog, Prometheus, Grafana, Azure Monitor or similar), including APM, log aggregation, distributed tracing, metrics and dashboards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of CI/CD pipelines and build structure (Azure DevOps, Jenkins, TeamCity, GitLab or similar): able to read, debug and improve pipelines, artifact management and release strategies. Deep DevOps specialization is not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Infrastructure as Code (Terraform, ARM/Bicep or similar); configuration management experience (Ansible, Chef, Puppet) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid experience in Python or a similar object-oriented or scripting language for automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with microservices, distributed applications, containers (Docker/Kubernetes) and serverless on Azure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong debugging skills on Windows and Linux, including IIS and .NET application troubleshooting (memory, CPU, thread and connection analysis).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting analytics/reporting platforms or data pipelines (for example Tableau administration, ETL/ELT jobs, queues or streaming) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of cloud security principles (identity and access, secrets management, network security, vulnerability remediation).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with incident management, on-call practices, RCA and postmortems; excellent written and verbal communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with the full software development lifecycle and delivery using Agile practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good to have: Azure certifications (AZ-104, AZ-305, AZ-400) or equivalent.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Zenoti?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti\u0026#39;s platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attractive compensation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical coverage for yourself and your immediate family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Join Zenoti and be a part of our mission to empower wellness businesses worldwide!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4055956003,"name":"SRE - Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7800678003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5793367003,"location":{"name":"Seattle, Washington, United States"},"metadata":null,"id":7800678003,"updated_at":"2026-10-21T10:36:08-04:00","requisition_id":"2502","title":"Manager -  Customer Success - Enterprise Accounts  (SaaS )","company_name":"Zenoti","first_published":"2026-08-20T01:21:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 1\u0026quot;\u0026gt;Enterprise Customer Success Senior Manager (SaaS Customer Success)\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134245418\u0026amp;quot;:true,\u0026amp;quot;134245529\u0026amp;quot;:true,\u0026amp;quot;335559738\u0026amp;quot;:360,\u0026amp;quot;335559739\u0026amp;quot;:80}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Seattle, Washington, United States\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;What you’ll do \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;We are looking for a motivated and curious professional to manage a portfolio of Key, , high ARR customers. The CSM will deliver proactive workshops, business reviews, growth feature insights, and thought leadership to help customers grow their business.    \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;The ideal candidate is analytical and meticulous, and thrives in engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. On the customer side, the role will require cultivating and developing relationships with both corporate executives and influential franchise owners. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Responsibilities \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Customer Advocacy \u0026amp;amp; Engagement:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Build and maintain strong relationships with customers, including CxOs and key stakeholders, by understanding their business needs and challenges. Use this knowledge to drive platform adoption, communicate value, and achieve mutually beneficial business results. Monitor customer health metrics (engagement, usage, NPS) to prevent churn and identify upsell or expansion opportunities.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Product Expertise \u0026amp;amp; Solution Building: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Become a subject matter expert in Zenoti’s platform by proactively exploring features and functionalities. Analyze customer challenges and independently develop solutions to maximize their experience and business outcomes, ensuring customers are fully leveraging the platform through regular check-ins and business reviews.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Data-Driven Strategy \u0026amp;amp; Insights:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Leverage customer data and insights to guide decision-making, improve retention, and identify expansion opportunities. Track and analyze metrics to measure customer success, identify areas for improvement or expansion, and use these insights to increase adoption rates.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Executive Presence \u0026amp;amp; Influence:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Confidently lead customer conversations, influence stakeholders, and drive positive change within organizations. Balance customer advocacy with commercial acumen by identifying growth opportunities, strategically managing renewals, and aligning customer outcomes with company revenue goals.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Cross-Functional Collaboration:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Work closely with sales, marketing, product, support, engineering, and other teams to ensure a seamless customer journey, continuous product improvement, and timely resolution of technical issues.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Time Management \u0026amp;amp; Communication:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and concisely.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Issue Resolution \u0026amp;amp; Proactive Problem-Solving:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Proactively identify and mitigate potential risks before they impact customer retention. Act promptly to resolve critical customer issues and collaborate with relevant teams to ensure fast and effective solutions.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;8\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Multi-divisional/geographical:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Confidently work with complex, multi-divisional, multi-geographical customers with gravitas and executive presence, and driving alignment and consensus throughout the customer organization.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Qualifications Required: \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Bachelor’s degree required \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;10+ years of experience in a customer facing role in Customer Success, Account Manager, Consulting or Professional Services with enterprise level customers \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Ability to travel as needed to be on-site with key customers or attend important industry events \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Strong empathy for customers and passion for revenue and growth  \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Experience working in fast-paced growth environments  \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Proven success in client growth, retention, and satisfaction \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Join Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Be part of a high-growth, innovative company transforming the beauty and wellness industry.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Work in a dynamic and collaborative environment with industry leaders.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Opportunities for professional growth, learning, and career advancement.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;If you’re passionate about helping customers succeed, solving complex challenges, and driving impactful change, we’d love to hear from you!\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$150,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4035370003,"name":"Customer Success ","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7981532003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5880248003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7981532003,"updated_at":"2026-09-10T00:54:06-04:00","requisition_id":"2541","title":"Manager/Senior Manager -  Product Marketing","company_name":"Zenoti","first_published":"2026-09-10T00:53:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Product Positioning – define and document product hierarchy, messaging, core market differentiation and create messaging for solutions and feature sets within our product, both for overarching brand and for the different stages of the customer journey\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Market \u0026amp;amp; Competitive Intelligence – understand our target audience, competitors as well as general innovation relevant to our industry and its different verticals. Develop and iterate our ICPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GTM Strategy \u0026amp;amp; Product Launches – own and manage the GTM strategy for relevant product portfolio, including new product launches and major product releases, working closely with sales, product, customer success and adoption teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Content Generation – deliver high-quality product marketing materials (brochures, sales decks, website copy, datasheets, battle cards, demo videos, marketing videos, etc.) to support demand generation campaigns, sales cycles, and product and features adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demand Generation – support and work with our extended marketing team on lead generation activities, with messaging, collateral and ensure sales has appropriate follow up materials and enablement tools to execute on leads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Elevate, and eventually manage, a team of PMMs - create a culture of success and continuous improvement by mentoring, managing, and expanding the product marketing team, including establishing ambitious OKRs to keep the team strategically aligned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand complex technical products and translate them into marketing deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and deliver customer feedback and competitive intelligence to sales, marketing, and product management teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience executing awareness and adoption campaigns to existing customers through different channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adept at tracking and measuring impact with data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity to learn and execute new ideas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with ability to communicate complex information in a concise and compelling manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can work in a fast paced, ever changing, startup-like environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a BA/BS degree (MBA preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring 12+ years of marketing experience with 5+ doing tech marketing, preferably in a B2B SaaS or enterprise software environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years managing high performing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience as a team and cross-functional leader that can mentor and manage team members while balancing requirements and delivering on goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly organized and efficient, juggling multiple projects at once with high reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A big plus if you bring experience within the wellness and beauty industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Attractive compensation.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Medical coverage for yourself and your immediate family.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. \u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4057004003,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7735139003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5184010003,"location":{"name":"Manchester, England, United Kingdom"},"metadata":null,"id":7735139003,"updated_at":"2026-07-27T00:44:36-04:00","requisition_id":"1929","title":"(P2) Project Manager","company_name":"Zenoti","first_published":"2026-05-15T00:48:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__requirements--2kg4_\u0026quot; data-ui=\u0026quot;job-requirements\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work within our Professional Services team to lead multiple customer engagements and projects that drive adoption and usage for Zenoti system features, integrations and solutions with our existing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure engagements and projects are well defined and planned, executed efficiently, and delivered with high quality and predictability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Customer Success Managers and Solution Consultants to drive solutions, proposals, SOW etc. from pre-sale to position value proposition(s) for engagements with customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and maintain project engagement information including requirements definition, scope, solutions, costs estimates, schedules, metrics, status reporting etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage customer expectations and relationships throughout the engagement lifecycle for scope and objectives aligned with customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and track solution delivery to completion with planned tasks, risks, issues and unknowns with defined resolution plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage internal and external cross­ team dependencies and coordinate across teams on initiatives and blocking issues while appropriately escalating issues requiring attention with product, support and other teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help with Professional Services team allocation, delegation and assignments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive information sharing, and capturing and disseminating best practices across Professional Services team to define and enhance Project Management (PM) handbook.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address customer issues and concerns in a timely fashion to ensure customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date with product knowledge, business flows, solutions sales process and industry news and market dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain complete documentations and follow organizational processes to ensure successful adoption and usage of Zenoti products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and collaboration skills especially in the areas of teamwork, stakeholder management, and ability to influence; ability to facilitate dynamic meetings and discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in a fast-paced, dynamic start up environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand customer scenarios and entire system solutions to deliver on customer solution projects and engagements with team members to meet customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of MS Excel, MS Office and Google apps, Jira, Basecamp, Smartsheet\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of Agile project management methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical background and ability to understand complex product functionality, design and technical issues, in order to drive the right priorities, trade-offs and resolutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of delivering on-time and in-scope project completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in implementing cloud SaaS solutions and/or working in IT projects a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in software development a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the beauty, wellness, spa, salon or fitness industry a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4023643003,"name":"Manchester, UK","location":"Manchester, England, United Kingdom","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7747999003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5770480003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7747999003,"updated_at":"2026-08-11T05:52:06-04:00","requisition_id":"2473","title":"Payments Program Manager","company_name":"Zenoti","first_published":"2026-05-27T05:44:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are looking for an outstanding candidate for a Program Manager - Payments role within the Payments Operations team at Zenoti. The Payments Operations Team is focused on ensuring efficient, secure, and compliant payment processing, enabling new payment options and improving the existing payments experience for our customers. This team plays a crucial role in driving Zenoti\u0026#39;s ability to connect with Payment Service Providers and Banks and offer a diverse range of Pay-in and Pay-out methods, including cards, bank transfers, and alternative payment methods such as wallets, etc. This data-driven program manager will develop a solid understanding of new payment capabilities and excitement for innovation and process improvement, along with stellar communication skills.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As a Program Manager, Payments, you will interact with senior leadership and business partners directly and drive efforts to build payment programs, improve operations and incident management procedures, and use metrics to track payments and partner performance. You will partner with product, engineers, operations, data analytics, and other program managers to create programs and procedures from scratch that deliver exponential value to our SaaS customers globally.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help define the payment product strategy, roadmap, and build a prioritization framework that captures relevant tradeoffs for the team while creating organizational alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand the payment ecosystem and Zenoti\u0026#39;s SaaS platform end-to-end, the APIs in our systems, and the dependencies, and use this knowledge to improve our payment systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and oversee various cross-functional programs, ensuring successful delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster collaboration with internal and external partners to optimize resource allocation and project success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and mitigate risks, preventing them from escalating into major issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of regulations, compliance, and client contractual requirements, ensuring the company\u0026#39;s adherence to legal and regulatory frameworks for different markets and clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive initiatives focused on innovation, efficiency, controls, standard processes \u0026amp;amp; cost saving opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8 - 15 years of relevant experience in program management and/or payments business operations, preferably within a SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of payments experience in the merchant and/or payments provider side (e.g., PSP, acquirer, aggregator, etc.), ideally integrated within SaaS platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving medium-to-large-sized technical projects with external financial partners and cross-functional internal stakeholders in a SaaS or technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Success driving results, identifying and solving issues, and sound decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in analyzing business needs and creating necessary documentation and system improvement requests to optimize functionality and productivity of SaaS-based payment solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication and interpersonal skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with the product team and engineers to make tough technical tradeoffs, and you can sweat the details to understand the impacts of these tradeoffs and find a careful balance between short-term outcomes and long-term effects.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Best in industry salary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical coverage for yourself and your immediate family\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An environment where wellbeing is high on priority – access to regular yoga, meditation, breathwork, nutrition counseling, stress management, and inclusion of family for most benefit awareness building sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, and community give-back initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4055955003,"name":"Payments","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7795821003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5791062003,"location":{"name":"Seattle, Washington, United States"},"metadata":null,"id":7795821003,"updated_at":"2026-08-27T12:56:13-04:00","requisition_id":"2499","title":"Product Specialist (SaaS Implementation and Onboarding)","company_name":"Zenoti","first_published":"2026-08-27T12:56:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an experienced Product Specialist with a proven background in the SaaS industry to support customer onboarding, drive product adoption, and deliver measurable value through our AI product suite. The successful candidate will serve as a trusted advisor to our clients, ensuring seamless engagement across the customer lifecycle, while collaborating with internal stakeholders to align product capabilities with business outcomes. \u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Onboarding \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead customer onboarding journeys, ensuring seamless setup, integration, and initial success with our AI products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct customer-focused sessions, demos, and recommend best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with customer stakeholders across technical, business, and executive teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather customer feedback and translate insights into actionable recommendations for internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure high customer satisfaction and contribute to renewal and expansion opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Driving Adoption \u0026amp;amp; Value Realization\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted advisor to customers, helping them integrate AI solutions into business workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor product usage and proactively identify opportunities to increase adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customers to define success metrics and demonstrate ROI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product, Engineering, and Support teams to escalate and resolve customer issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share customer insights to influence product roadmap and strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Sales and Customer Success teams to drive long-term account growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reporting \u0026amp;amp; Insights\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track and analyze customer health, adoption, and engagement metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide regular reports and business reviews to both customers and internal stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2–4 years of hands-on experience in SaaS, preferably in a Product Specialist, or Solutions Architect, Business Consultant role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of customer onboarding, engagement, and adoption frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in stakeholder management across diverse customer and internal groups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in analyzing product usage data and presenting actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior hands-on exposure to AI or data-driven products is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage and work across multiple projects. Experience working with remote teams across different time zones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to demo/train and deliver excellent customer presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to travel on short notice to customer locations when required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of MS Office, JIRA, confluence applications and PS tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn new skills and operate in a fast-paced and changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Attractive compensation.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$90,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7853098003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5817562003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7853098003,"updated_at":"2026-10-09T02:52:42-04:00","requisition_id":"2521","title":"Product Support Consultant - (2 to 5 yrs exp) - L1/L2 Client Support(Calls) - Night Shift","company_name":"Zenoti","first_published":"2026-10-09T02:52:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What\u0026#39;s the Opportunity?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for Product Support Consultants to join our support team to help our customers use Zenoti effectively to run their business. This team works 24x7x365 and so our consultants have to work at times when our customers need help. Applicants to this role will need to be flexible since their shift assignment will be based on the needs of our customers. Once assigned to a shift, we will work with you to ensure your hours are consistent over a long time horizon such that you can ensure a healthy life with good work-life balance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What Will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to help them solve issues they have with using Zenoti\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own customer reported issues and see problems through to resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consult with customers to ensure their business operations run effectively on Zenoti\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow all defined processes in the team when working on issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;Be part of the ticketing system and handle the client reported issues.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be proud of what you work on, obsess about the quality of the work you produce\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence the direction of the product by providing feedback about challenges customers have with using our product\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What Skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2 to 5 years in supporting web-based enterprise applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;L1/L2 client support on tickets raised - Calls, chat and Emails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A willingness to solve problems for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technology-centric background\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em data-redactor-tag=\u0026quot;i\u0026quot;\u0026gt;Previous advanced support experience with data-driven, web-based applications\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Work in night shifts - 9:30 PM to 6:30 AM\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can work in a fast paced, ever changing, start-up environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Attractive compensation.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Medical coverage for yourself and your immediate family.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. \u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033515003,"name":"Support ","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/6617580003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5230849003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":6617580003,"updated_at":"2026-10-28T07:15:17-04:00","requisition_id":"2034","title":"Project Manager","company_name":"Zenoti","first_published":"2025-12-02T00:33:31-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead multiple customer implementation projects for Zenoti systems and solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure projects are well-planned, executed efficiently, and delivered with high quality and predictability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and maintain project information, including feature definition and scope. Facilitate project reviews with customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify significant risks and unknowns, and define and drive resolution plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage cross­ team dependencies, and coordinate cross-team initiatives and blocking issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and ensure release criteria/minimal viable product is delivered with quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage project tracking, metrics and status reporting across Implementation group\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help with Implementation group resource allocation, delegation and assignments across Product Specialist team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive information sharing, and capturing and disseminating best practices across the Global Services Team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently plan and implement customer onboarding process. Address customer issues and concerns in a timely fashion to ensure customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date with product knowledge, business flow, sales process and market dynamic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain complete documentations and follow organizational processes to ensure successful Implementation of Zenoti products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication, especially in the areas of teamwork, stakeholder management, and ability to influence; ability to facilitate dynamic meetings and discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in a fast-paced, dynamic start up environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of MS Excel, MS Office and Google apps, Jira, Basecamp, Smartsheet\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical background and ability to understand complex product functionality, design and technical issues, in order to drive the right priorities, trade-offs and resolutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in overseeing multiple complex projects involving integrations with multiple systems, with proven track record of on-time and in-scope project completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in implementing cloud SaaS solutions is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience as a Software Developer is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the beauty, wellness, spa, salon or fitness industry is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in computer science or Equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5-8 years of project management, with at least 4 years of technical project management, leading complex projects for external clients with Integrations to external systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven history managing projects for clients, customers, and external stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extremely well-organized with project information, attention to detail, and exacting quality standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with remote teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PMP or similar certification is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel on short notice up to 20%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Attractive compensation.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Medical coverage for yourself and your immediate family.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. \u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7989187003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5883377003,"location":{"name":"Costa Rica"},"metadata":null,"id":7989187003,"updated_at":"2026-09-17T01:29:11-04:00","requisition_id":"2545","title":"Project Manager, Customer Onboarding  (SaaS)","company_name":"Zenoti","first_published":"2026-09-17T01:28:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;From our headquarters in Bellevue, WA, lead multiple customer implementation projects for Zenoti systems and solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure projects are well-planned, executed efficiently, and delivered with high quality and predictability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and maintain project information, including feature definition and scope. Facilitate project reviews with customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify significant risks and unknowns, and define and drive resolution plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage cross­ team dependencies, and coordinate cross-team initiatives and blocking issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and ensure release criteria/minimal viable product is delivered with quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage project tracking, metrics and status reporting across Implementation group\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help with Implementation group resource allocation, delegation and assignments across Product Specialist team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive information sharing, and capturing and disseminating best practices across the Global Services Team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently plan and implement customer onboarding process. Address customer issues and concerns in a timely fashion to ensure customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date with product knowledge, business flow, sales process and market dynamic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain complete documentations and follow organizational processes to ensure successful Implementation of Zenoti products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication, especially in the areas of teamwork, stakeholder management, and ability to influence; ability to facilitate dynamic meetings and discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in a fast-paced, dynamic start up environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of MS Excel, MS Office and Google apps, Jira, Basecamp, Smartsheet\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical background and ability to understand complex product functionality, design and technical issues, in order to drive the right priorities, trade-offs and resolutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in overseeing multiple complex projects involving integrations with multiple systems, with proven track record of on-time and in-scope project completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in implementing cloud SaaS solutions is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience as a Software Developer is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the beauty, wellness, spa, salon or fitness industry is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in computer science or Equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5-8 years of project management, with at least 4 years of technical project management, leading complex projects for external clients with Integrations to external systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven history managing projects for clients, customers, and external stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extremely well-organized with project information, attention to detail, and exacting quality standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with remote teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PMP or similar certification is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel on short notice up to 20%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4052839003,"name":"Costa Rica","location":"Costa Rica","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7531903003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5680101003,"location":{"name":"Brisbane, Queensland, Australia"},"metadata":null,"id":7531903003,"updated_at":"2025-11-28T02:19:35-05:00","requisition_id":"2295","title":"Sales Development Representative","company_name":"Zenoti","first_published":"2025-11-28T02:19:21-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Sales Development Representative at Zenoti generates and qualifies sales leads through market research, cold calling and other lead generation tools. The Sales Development Representative coordinates with the\u0026amp;nbsp;sales team to ensure successful connections with prospective customers, actively pursues existing leads, and helps process leads from mailers campaigns and other marketing efforts, as well as trade shows and other events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will work with the sales and lead generation teams to source new sales opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform inbound lead follow-up, and outbound prospecting/cold calling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and qualify opportunities by understanding customer needs and requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research accounts, identify and build relationships with key decision makers and generate interest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and expand a database of prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team with channel partners to build sales pipeline and close deals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess, qualify and transfer leads to the appropriate Account Executive for a formal sales presentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;Skills \u0026amp;amp; Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in Inside Sales, sales or lead generation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong phone presence and experience dialing high volume of calls per day\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Very strong interpersonal and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business acumen, to understand the landscape of the opportunity, and the needs of prospective customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to conceptualize and explain complex concepts in a clear and compelling way\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to multi-task, prioritize and manage time effectively and independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have knowledge of social networking sites and popular business directories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the salon, spa, medical spa, or fitness industry a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4038176003,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4023645003,"name":"Brisbane, Australia","location":"Brisbane, Queensland, Australia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7958272003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5868950003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7958272003,"updated_at":"2026-10-29T01:39:52-04:00","requisition_id":"2530","title":"Senior Implementation Consultant","company_name":"Zenoti","first_published":"2026-09-18T07:42:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Solution and configure Zenoti to meet customer’s business processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extract, transform and load data across systems into Zenoti\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify significant risks, unknowns, and define and drive mitigation plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address customer issues and concerns in a timely fashion to ensure customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date with product knowledge, business flow, sales process and market dynamic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build expertise on data migration tools and techniques, legacy software data structures in order to improve the quality of customer onboarding experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain complete documentation and follow organizational processes to ensure the successful implementation of Zenoti products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years prior experience in implementing software systems with hands-on experience in data transformation, system validation, and migration tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of features in MS Excel, working knowledge of database systems a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to use tools/scripts to transform data for setting up customer sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to innovate and develop tools to enhance the migration process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data migrations and data mapping\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good to have knowledge of Web Design using HTML,\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to adhere to and develop quality checks to demonstrate the integrity of data migration from legacy systems into Zenoti\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technology-centric background\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical, and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can work in a fast-paced environment across multiple projects.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Best in industry salary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical coverage for yourself and your immediate family\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An environment where wellbeing is high on priority – access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7578185003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5696522003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7578185003,"updated_at":"2026-10-22T07:39:31-04:00","requisition_id":"2355","title":"Senior Implementation Consultant","company_name":"Zenoti","first_published":"2026-01-08T01:28:19-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;aeb13-0-0\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-offset-key=\u0026quot;4m03o-0-0\u0026quot;\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;4m03o-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;4m03o-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;4m03o-0-0\u0026quot;\u0026gt;Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;8043v-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;8043v-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;8043v-0-0\u0026quot;\u0026gt;Drive demos, walk-throughs and solution reviews with customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;bcc4c-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;bcc4c-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;bcc4c-0-0\u0026quot;\u0026gt;Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;32d4o-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;32d4o-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;32d4o-0-0\u0026quot;\u0026gt;Configure Zenoti to meet customer business scenarios\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;fro84-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;fro84-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;fro84-0-0\u0026quot;\u0026gt;Identify risks based on current product capabilities; define and implement mitigation plans\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;ftgmi-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;ftgmi-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;ftgmi-0-0\u0026quot;\u0026gt;Address customer issues and concerns in a timely fashion to ensure customer satisfaction\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;ev0rp-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;ev0rp-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;ev0rp-0-0\u0026quot;\u0026gt;In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;c4qa3-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;c4qa3-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;c4qa3-0-0\u0026quot;\u0026gt;Stay up-to-date with product knowledge, business flow, sales process, and market dynamics.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;2kav4-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;2kav4-0-0\u0026quot;\u0026gt;To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical\u0026amp;nbsp;understanding\u0026amp;nbsp;of the product, all the integration points, and enterprise scenarios.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;3a1p7-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;3a1p7-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;3a1p7-0-0\u0026quot;\u0026gt;Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;f1dcv-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;f1dcv-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;f1dcv-0-0\u0026quot;\u0026gt;Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;87gte-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;87gte-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;87gte-0-0\u0026quot;\u0026gt;Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;bc98-0-0\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-offset-key=\u0026quot;9p2j2-0-0\u0026quot;\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;9p2j2-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;9p2j2-0-0\u0026quot;\u0026gt;Experience in Implementation and support of Enterprise products\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;fddoc-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;fddoc-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;fddoc-0-0\u0026quot;\u0026gt;Strong software background and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;6s7j3-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;6s7j3-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;6s7j3-0-0\u0026quot;\u0026gt;Proven fast learner of enterprise applications, experience in implementing cloud solutions.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;b8ujk-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;b8ujk-0-0\u0026quot;\u0026gt;Proven successful track record in large scale enterprise implementations involving integrations using APIs and web services, data\u0026amp;nbsp;analysis/ data migrations,\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;4hqnr-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;4hqnr-0-0\u0026quot;\u0026gt;Experience driving technical discussions, discovery workshops with customers, mapping business requirements to product functionality, for maximum customer impact and\u0026amp;nbsp;understanding.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;1jp3h-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;1jp3h-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;1jp3h-0-0\u0026quot;\u0026gt;Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;54adm-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;54adm-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;54adm-0-0\u0026quot;\u0026gt;Ability to manage and work across multiple projects. Experience working with remote teams across different timezones\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;aq38f-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;aq38f-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;aq38f-0-0\u0026quot;\u0026gt;Strong ability to demo/train and deliver excellent customer presentations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;al7e2-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;al7e2-0-0\u0026quot;\u0026gt;Strong logical,\u0026amp;nbsp;analytical\u0026amp;nbsp;and problem-solving skills\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;7o8hu-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;7o8hu-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;7o8hu-0-0\u0026quot;\u0026gt;Open to travel on short notice to customer locations when required\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;7gmr3-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;7gmr3-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;7gmr3-0-0\u0026quot;\u0026gt;Good to have knowledge of Web Design using HTML, JavaScript\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;esa2l-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;esa2l-0-0\u0026quot;\u0026gt;Good\u0026amp;nbsp;understanding\u0026amp;nbsp;of MS Office, JIRA, Basecamp applications\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;6n9jb-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;6n9jb-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;6n9jb-0-0\u0026quot;\u0026gt;Ability to learn new skills and operate in a fast-paced and changing environment.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;t0ah-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;t0ah-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;t0ah-0-0\u0026quot;\u0026gt;Experience in the wellness/spa industry is a plus.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;355o6-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;355o6-0-0\u0026quot;\u0026gt;Eagerness to learn about the opportunities and\u0026amp;nbsp;challenges\u0026amp;nbsp;driving revenue in the health and wellness industry.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;cqr15-0-0\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Attractive compensation.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Medical coverage for yourself and your immediate family.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. \u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7799421003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5792900003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7799421003,"updated_at":"2026-10-22T04:30:17-04:00","requisition_id":"2501","title":"Senior Implementation Consultant","company_name":"Zenoti","first_published":"2026-08-03T04:48:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Solution and configure Zenoti to meet customer’s business processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extract, transform and load data across systems into Zenoti\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify significant risks, unknowns, and define and drive mitigation plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address customer issues and concerns in a timely fashion to ensure customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date with product knowledge, business flow, sales process and market dynamic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build expertise on data migration tools and techniques, legacy software data structures in order to improve the quality of customer onboarding experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain complete documentation and follow organizational processes to ensure the successful implementation of Zenoti products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years prior experience in implementing software systems with hands-on experience in data transformation, system validation, and migration tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of features in MS Excel, working knowledge of database systems a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to use tools/scripts to transform data for setting up customer sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to innovate and develop tools to enhance the migration process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data migrations and data mapping\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good to have knowledge of Web Design using HTML,\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to adhere to and develop quality checks to demonstrate the integrity of data migration from legacy systems into Zenoti\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technology-centric background\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical, and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can work in a fast-paced environment across multiple projects.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Best in industry salary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical coverage for yourself and your immediate family\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An environment where wellbeing is high on priority – access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7795653003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5791012003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7795653003,"updated_at":"2026-10-22T07:37:24-04:00","requisition_id":"2498","title":"Senior Implementation Consultant","company_name":"Zenoti","first_published":"2026-10-22T07:37:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Solution and configure Zenoti to meet customer’s business processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extract, transform and load data across systems into Zenoti\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify significant risks, unknowns, and define and drive mitigation plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address customer issues and concerns in a timely fashion to ensure customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up to date with product knowledge, business flow, sales process and market dynamic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build expertise on data migration tools and techniques, legacy software data structures in order to improve the quality of customer onboarding experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain complete documentation and follow organizational processes to ensure the successful implementation of Zenoti products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in implementing software systems with hands-on experience in data transformation, system validation, and migration tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of features in MS Excel, working knowledge of database systems a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to use tools/scripts to transform data for setting up customer sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to innovate and develop tools to enhance the migration process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data migrations and data mapping\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good to have knowledge of Web Design using HTML,\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to adhere to and develop quality checks to demonstrate the integrity of data migration from legacy systems into Zenoti\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technology-centric background\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical, and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can work in a fast-paced environment across multiple projects.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Best in industry salary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical coverage for yourself and your immediate family\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An environment where wellbeing is high on priority – access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7821167003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5802589003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7821167003,"updated_at":"2026-10-22T07:37:02-04:00","requisition_id":"2509","title":"Senior Implementation Consultant","company_name":"Zenoti","first_published":"2026-10-22T07:37:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;aeb13-0-0\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-offset-key=\u0026quot;4m03o-0-0\u0026quot;\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;4m03o-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;4m03o-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;4m03o-0-0\u0026quot;\u0026gt;Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;8043v-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;8043v-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;8043v-0-0\u0026quot;\u0026gt;Drive demos, walk-throughs and solution reviews with customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;bcc4c-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;bcc4c-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;bcc4c-0-0\u0026quot;\u0026gt;Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;32d4o-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;32d4o-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;32d4o-0-0\u0026quot;\u0026gt;Configure Zenoti to meet customer business scenarios\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;fro84-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;fro84-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;fro84-0-0\u0026quot;\u0026gt;Identify risks based on current product capabilities; define and implement mitigation plans\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;ftgmi-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;ftgmi-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;ftgmi-0-0\u0026quot;\u0026gt;Address customer issues and concerns in a timely fashion to ensure customer satisfaction\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;ev0rp-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;ev0rp-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;ev0rp-0-0\u0026quot;\u0026gt;In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;c4qa3-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;c4qa3-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;c4qa3-0-0\u0026quot;\u0026gt;Stay up-to-date with product knowledge, business flow, sales process, and market dynamics.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;2kav4-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;2kav4-0-0\u0026quot;\u0026gt;To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical\u0026amp;nbsp;understanding\u0026amp;nbsp;of the product, all the integration points, and enterprise scenarios.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;3a1p7-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;3a1p7-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;3a1p7-0-0\u0026quot;\u0026gt;Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;f1dcv-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;f1dcv-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;f1dcv-0-0\u0026quot;\u0026gt;Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;87gte-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;87gte-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;87gte-0-0\u0026quot;\u0026gt;Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;bc98-0-0\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-offset-key=\u0026quot;9p2j2-0-0\u0026quot;\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;9p2j2-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;9p2j2-0-0\u0026quot;\u0026gt;3-8 years of experience in Implementation and support of Enterprise products\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;fddoc-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;fddoc-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;fddoc-0-0\u0026quot;\u0026gt;Strong software background and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;6s7j3-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;6s7j3-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;6s7j3-0-0\u0026quot;\u0026gt;Proven fast learner of enterprise applications, experience in implementing cloud solutions.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;b8ujk-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;b8ujk-0-0\u0026quot;\u0026gt;Proven successful track record in large scale enterprise implementations involving integrations using APIs and web services, data\u0026amp;nbsp;analysis/ data migrations,\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;4hqnr-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;4hqnr-0-0\u0026quot;\u0026gt;Experience driving technical discussions, discovery workshops with customers, mapping business requirements to product functionality, for maximum customer impact and\u0026amp;nbsp;understanding.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;1jp3h-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;1jp3h-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;1jp3h-0-0\u0026quot;\u0026gt;Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;54adm-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;54adm-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;54adm-0-0\u0026quot;\u0026gt;Ability to manage and work across multiple projects. Experience working with remote teams across different timezones\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;aq38f-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;aq38f-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;aq38f-0-0\u0026quot;\u0026gt;Strong ability to demo/train and deliver excellent customer presentations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;al7e2-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;al7e2-0-0\u0026quot;\u0026gt;Strong logical,\u0026amp;nbsp;analytical\u0026amp;nbsp;and problem-solving skills\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;7o8hu-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;7o8hu-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;7o8hu-0-0\u0026quot;\u0026gt;Open to travel on short notice to customer locations when required\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;7gmr3-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;7gmr3-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;7gmr3-0-0\u0026quot;\u0026gt;Good to have knowledge of Web Design using HTML, JavaScript\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;esa2l-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;esa2l-0-0\u0026quot;\u0026gt;Good\u0026amp;nbsp;understanding\u0026amp;nbsp;of MS Office, JIRA, Basecamp applications\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;6n9jb-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;6n9jb-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;6n9jb-0-0\u0026quot;\u0026gt;Ability to learn new skills and operate in a fast-paced and changing environment.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;t0ah-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;t0ah-0-0\u0026quot;\u0026gt;\u0026lt;span data-offset-key=\u0026quot;t0ah-0-0\u0026quot;\u0026gt;Experience in the wellness/spa industry is a plus.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-block=\u0026quot;true\u0026quot; data-editor=\u0026quot;ff64a\u0026quot; data-offset-key=\u0026quot;355o6-0-0\u0026quot;\u0026gt;\n\u0026lt;p data-offset-key=\u0026quot;355o6-0-0\u0026quot;\u0026gt;Eagerness to learn about the opportunities and\u0026amp;nbsp;challenges\u0026amp;nbsp;driving revenue in the health and wellness industry.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;public-DraftStyleDefault-block public-DraftStyleDefault-ltr\u0026quot; data-offset-key=\u0026quot;cqr15-0-0\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Attractive compensation.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Medical coverage for yourself and your immediate family.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7807402003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5796574003,"location":{"name":"Seattle, Washington, United States"},"metadata":null,"id":7807402003,"updated_at":"2026-10-12T04:37:56-04:00","requisition_id":"2505","title":"Senior Manager - Enterprise Customer Success (SaaS Customer Success)","company_name":"Zenoti","first_published":"2026-07-24T00:51:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 1\u0026quot;\u0026gt;Enterprise Customer Success Senior Manager (SaaS Customer Success)\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134245418\u0026amp;quot;:true,\u0026amp;quot;134245529\u0026amp;quot;:true,\u0026amp;quot;335559738\u0026amp;quot;:360,\u0026amp;quot;335559739\u0026amp;quot;:80}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Seattle, Washington, United States\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;What you’ll do \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;We are looking for a motivated and curious professional to manage a portfolio of key customers with high ARR. The CSM will deliver proactive workshops, business reviews, growth feature insights, and thought leadership to help customers grow their business.    \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;The ideal candidate is analytical and meticulous, and thrives in engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. On the customer side, the role will require cultivating and developing relationships with both corporate executives and influential franchise owners. \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Responsibilities \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Customer Advocacy \u0026amp;amp; Engagement:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Build and maintain strong relationships with customers, including CxOs and key stakeholders, by understanding their business needs and challenges. Use this knowledge to drive platform adoption, communicate value, and achieve mutually beneficial business results. Monitor customer health metrics (engagement, usage, NPS) to prevent churn and identify upsell or expansion opportunities.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Product Expertise \u0026amp;amp; Solution Building: \u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Become a subject matter expert in Zenoti’s platform by proactively exploring features and functionalities. Analyze customer challenges and independently develop solutions to maximize their experience and business outcomes, ensuring customers are fully leveraging the platform through regular check-ins and business reviews.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Data-Driven Strategy \u0026amp;amp; Insights:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Leverage customer data and insights to guide decision-making, improve retention, and identify expansion opportunities. Track and analyze metrics to measure customer success, identify areas for improvement or expansion, and use these insights to increase adoption rates.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Executive Presence \u0026amp;amp; Influence:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Confidently lead customer conversations, influence stakeholders, and drive positive change within organizations. Balance customer advocacy with commercial acumen by identifying growth opportunities, strategically managing renewals, and aligning customer outcomes with company revenue goals.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Cross-Functional Collaboration:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Work closely with sales, marketing, product, support, engineering, and other teams to ensure a seamless customer journey, continuous product improvement, and timely resolution of technical issues.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Time Management \u0026amp;amp; Communication:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and concisely.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Issue Resolution \u0026amp;amp; Proactive Problem-Solving:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Proactively identify and mitigate potential risks before they impact customer retention. Act promptly to resolve critical customer issues and collaborate with relevant teams to ensure fast and effective solutions.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;8\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Multi-divisional/geographical:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Confidently work with complex, multi-divisional, multi-geographical customers with gravitas and executive presence, and driving alignment and consensus throughout the customer organization.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Qualifications Required: \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Bachelor’s degree required \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;10+ years of experience in a customer facing role in Customer Success, Account Manager, Consulting or Professional Services with enterprise level customers \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Ability to travel as needed to be on-site with key customers or attend important industry events \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Strong empathy for customers and passion for revenue and growth  \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Experience working in fast-paced growth environments  \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;3\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Proven success in client growth, retention, and satisfaction \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Join Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Be part of a high-growth, innovative company transforming the beauty and wellness industry.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Work in a dynamic and collaborative environment with industry leaders.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;4\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Opportunities for professional growth, learning, and career advancement.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;If you’re passionate about helping customers succeed, solving complex challenges, and driving impactful change, we’d love to hear from you!\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$165,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4035370003,"name":"Customer Success ","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7729933003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5763074003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7729933003,"updated_at":"2026-05-18T05:23:34-04:00","requisition_id":"2460","title":"Senior Manager - Product Management (AI Workflows)","company_name":"Zenoti","first_published":"2026-05-11T02:23:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;Senior Manager Product Management - HyperConnect\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI-Powered Customer Engagement Platform\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Location: Hyderabad, Telangana, India\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About Zenoti\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our AI-powered platform transforms every guest touchpoint into new revenue, helping businesses grow twice as fast as industry peers. We power more than 30,000 salons, spas, medspas, and fitness studios in over 50 countries, including global brands such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, and TONI\u0026amp;amp;GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation and recognition as a Great Place to Work.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an experienced Senior Manager to own and drive the product strategy for\u0026amp;nbsp;\u0026lt;strong\u0026gt;HyperConnect\u0026lt;/strong\u0026gt;, Zenoti\u0026#39;s intelligent customer engagement platform. HyperConnect is a cornerstone of our AI Workforce suite, leveraging large language models and conversational AI to revolutionize how wellness businesses engage with their customers across every channel.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;HyperConnect \u0026lt;/strong\u0026gt;(also known as AI Concierge) is our intelligent engagement hub that analyzes every customer interaction across phone, SMS, and web—identifying missed revenue opportunities and building brand loyalty. It helps teams stay on top of clients who abandon appointments or inquiries, capturing every possible sale and elevating the guest experience. No more lost touchpoints—just continuous, connected engagement.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and execute the product vision, strategy, and roadmap for HyperConnect, ensuring alignment with Zenoti\u0026#39;s broader AI Workforce strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with AI/ML engineering teams to translate LLM capabilities into customer-facing features that solve real business problems for wellness industry operators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather requirements from existing and potential customers, write functional requirements documents, and build agile product backlogs for AI-powered engagement features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with data science teams to define conversational AI behaviors, prompt engineering strategies, and model fine-tuning requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive cross-functional collaboration with engineering, design, sales, and customer success to deliver exceptional AI products that drive measurable business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define success metrics and KPIs for HyperConnect performance, including engagement rates, revenue recovery, customer retention, and satisfaction scores\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with advancements in LLMs, generative AI, and conversational AI technologies, identifying opportunities to enhance product capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage stakeholder expectations and build buy-in for AI product investments across the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What We\u0026#39;re Looking For\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;Required Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience as a Product Manager or Technical Product Manager, with at least 1 year working on AI/ML-powered products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience shipping products that leverage large language models (LLMs), conversational AI, or multi-channel engagement platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of generative AI concepts including prompt engineering, model fine-tuning, RAG (Retrieval-Augmented Generation), and evaluation metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical or engineering background with the ability to have deep technical discussions with AI/ML engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills, including the ability to present AI product strategies to customers and senior executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience gathering requirements and translating complex AI capabilities into clear, actionable product specifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to influence cross-functional teams and drive results in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with the ability to use data to drive product decisions and measure AI product performance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with omni-channel customer engagement platforms (phone, SMS, web, chat)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in B2B SaaS products, particularly in the beauty, wellness, or hospitality industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with NLP/NLU platforms and customer interaction analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MBA from a premier management institute or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of the wellness industry and its unique operational challenges\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;AI-Specific Competencies\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;LLM Product Intuition: Ability to understand what LLMs can and cannot do, and translate that into practical product features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conversational Design: Experience defining conversation flows, handling edge cases, and creating natural dialogue experiences across multiple channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI Ethics \u0026amp;amp; Safety: Understanding of responsible AI practices, including bias mitigation, privacy considerations, and appropriate AI guardrails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prompt Engineering: Familiarity with prompt design patterns and strategies to optimize model outputs for specific use cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI Evaluation: Experience defining metrics and evaluation frameworks to measure AI product quality and performance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Why Zenoti?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be at the forefront of AI innovation in the wellness industry, building products that directly impact 30,000+ businesses globally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cutting-edge AI/ML technologies and shape the future of how businesses engage with their customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join a dynamic and diverse team that values collaboration, creativity, and growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation with attractive benefits including medical coverage for you and your family\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions—we practice what we preach!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity to lead impactful AI products at a $1B+ unicorn company\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4057004003,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/8029893003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5901307003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":8029893003,"updated_at":"2026-10-22T11:16:04-04:00","requisition_id":"2563","title":"Senior Manager -  Product Management (Payments/Fintech)","company_name":"Zenoti","first_published":"2026-10-22T11:15:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What skills and experiences do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has 7+ years of work experience in a Product Manager role, preferably in Payments/Fintech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills, including presenting to customers and senior executives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving skills, and ability to come up recommendations using data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good interpersonal skills, ability to work in teams with a results-oriented attitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can deal with ambiguity and break complex and vaguely defined problems into a clear and actionable set of steps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to influence cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to \u0026lt;strong\u0026gt;think big\u0026lt;/strong\u0026gt;, but at the same time break things down into smaller components, and build high-level roadmaps from that.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear sense of ownership and accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsess over building a clear, calm and beautiful product by collaborating with designers, developers and business leaders across the company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have a good understanding of mobile, web and cloud technology space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Attractive compensation.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Medical coverage for yourself and your immediate family.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. \u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4057004003,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/8153510003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6013175003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":8153510003,"updated_at":"2026-11-03T04:58:19-05:00","requisition_id":"2585","title":"Senior Manager -  Recruitment","company_name":"Zenoti","first_published":"2026-11-03T02:21:42-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Update current and design new recruiting procedures (e.g. job application and onboarding processes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep track of recruiting metrics\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement new sourcing methods (e.g. social recruiting and Boolean searches)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review recruitment software and suggest the best option for company needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research and choose job advertising options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise hiring managers on interviewing techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recommend ways to improve our employer brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with department managers to forecast future hiring needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date on labor legislation and inform recruiters and managers about changes in regulations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in job fairs and career events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the company’s professional network through relationships with HR professionals, colleges and other partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven work experience as a Recruiting Manager/Lead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with End -to-End recruitment , Applicant Tracking Systems and HR databases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with (phone and in-person) interviews, candidate screening and evaluation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with social media and other professional networks (like GitHub)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication and team management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong decision-making skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gradutae and/or Masters in Human Resources Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__requirements--2kg4_\u0026quot; data-ui=\u0026quot;job-requirements\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__benefits--21mG1\u0026quot; data-ui=\u0026quot;job-benefits\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4043099003,"name":"Talent","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/8039822003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5905719003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":8039822003,"updated_at":"2026-10-27T00:49:47-04:00","requisition_id":"2569","title":"Senior Network Reliability Engineer","company_name":"Zenoti","first_published":"2026-10-27T00:49:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own and drive\u0026lt;/strong\u0026gt;\u0026amp;nbsp;cloud security projects—design, implement, and optimize Zenoti’s security infrastructure across a distributed, high-traffic SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design, Implement, and enforce\u0026lt;/strong\u0026gt;\u0026amp;nbsp;cloud security policies, standards, and procedures (account \u0026amp;amp; tenant management, firewall, SIEM, encryption, incident response).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Perform readiness assessments\u0026lt;/strong\u0026gt;\u0026amp;nbsp;for new cloud platforms and tools, ensuring scalability, compliance, and risk mitigation before adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure continuous alignment with compliance standards (\u0026lt;strong\u0026gt;SOC 2, PCI-DSS, HIPAA\u0026lt;/strong\u0026gt;).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a\u0026amp;nbsp;\u0026lt;strong\u0026gt;subject matter expert\u0026lt;/strong\u0026gt;\u0026amp;nbsp;on cloud security, partnering with engineering, platform and InfoSec teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay ahead of cloud-native security technologies to improve\u0026amp;nbsp;\u0026lt;strong\u0026gt;availability, latency, and resilience\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver\u0026amp;nbsp;\u0026lt;strong\u0026gt;high-quality, production-ready solutions\u0026lt;/strong\u0026gt;\u0026amp;nbsp;with strong documentation and peer review.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4+ years of hands-on experience\u0026lt;/strong\u0026gt;\u0026amp;nbsp;designing and developing infrastructure on Microsoft stack (with deep Azure/AWS security expertise).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong hands-on cloud security and networking skills\u0026lt;/strong\u0026gt;: IPSec, firewall management, TLS/SSL, IAM, endpoint security, SIEM, threat analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven IaC experience\u0026lt;/strong\u0026gt;\u0026amp;nbsp;in production (Terraform preferred; ARM/Bicep/Ansible good-to-have).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to\u0026amp;nbsp;\u0026lt;strong\u0026gt;debug and secure infra across OS platforms\u0026lt;/strong\u0026gt;\u0026amp;nbsp;(Windows/Linux) when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with\u0026amp;nbsp;\u0026lt;strong\u0026gt;enterprise-grade security controls\u0026lt;/strong\u0026gt;: endpoint protection, patching, antivirus, web filtering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid grasp of\u0026amp;nbsp;\u0026lt;strong\u0026gt;audit and compliance frameworks\u0026lt;/strong\u0026gt;\u0026amp;nbsp;(SOC 2, PCI-DSS, HIPAA).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills and ability to\u0026amp;nbsp;\u0026lt;strong\u0026gt;influence via technical depth\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and clear communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in a\u0026amp;nbsp;\u0026lt;strong\u0026gt;fast-paced, scaling SaaS startup\u0026lt;/strong\u0026gt;\u0026amp;nbsp;environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4055956003,"name":"SRE - Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7532155003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5680184003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7532155003,"updated_at":"2026-10-14T03:57:36-04:00","requisition_id":"2296","title":"Senior Payments Specialist - US Payroll Operations","company_name":"Zenoti","first_published":"2026-06-10T00:29:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2 data-pm-slice=\u0026quot;1 3 []\u0026quot;\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Run end-to-end US payroll cycles for service-industry employers, including off-cycle, correction, and same-day runs.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Own the tax filing lifecycle, including deposits, quarterly and annual returns, amendments, agency registrations, and year-end balancing.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Investigate and resolve agency notices end to end by diagnosing the cause, tracing deposits, responding within required deadlines, and pursuing penalty and interest abatement.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Handle employer escalations related to pay calculations, deductions, garnishments, tax setup, and funding, with clear explanations of the root cause.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Protect funding and submission deadlines, and escalate early and specifically when a deadline is at risk.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Partner with Product and Engineering on payroll defects, test cases, and compliance requirements, and collaborate with internal teams and vendors to resolve discrepancies.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;5–8 years of experience running US payroll for hourly and variable-pay workforces in the service industry, hospitality, retail, healthcare staffing, or a service bureau/PEO serving these industries.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Hands-on gross-to-net payroll calculation experience, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Multiple pay rates for a single employee.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;FLSA regular-rate-of-pay calculations for overtime, including commissions and nondiscretionary bonuses.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Tip credits, tipped minimum wage, and the distinction between tips and service charges.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Commission structures, shift differentials, retroactive pay, and corrections.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience managing multi-state and multi-EIN payroll, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Resident and nonresident withholding and reciprocity agreements.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Local and municipal taxes.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;SUI state determination for employees working across locations.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Wage-base continuation across EIN changes.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ownership of payroll tax filings, including Forms 941, 940, W-2, state withholding and SUI returns, and amendments such as Forms 941-X and W-2c.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience with agency registrations, SUI rate updates, and quarter-end and year-end balancing.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Full ownership of agency notice resolution, from diagnosis through penalty and interest abatement.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience handling garnishments, levies, and child support orders, including CCPA limits and order prioritization when multiple orders apply.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Strong deadline management, including pre-funding and impound cutoffs, ACH settlement timing, and a clear process for escalating deadline risks.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice-to-Have Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience working at a payroll provider, service bureau, or PEO supporting multiple employers, rather than managing payroll in-house for a single company.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Familiarity with ACH/NACHA processes, including returns, reversals, prenotes, and funding flows.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience working with Product and Engineering teams on payroll software.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;FPC or CPP certification.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Skills and Competencies\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ability to handle escalations and resolve issues quickly.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Strong written and verbal communication skills, including the ability to explain payroll calculations to non-experts.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Self-motivated and goal-oriented, with a strong sense of ownership.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Comfortable collaborating across multiple teams to achieve results.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Willingness to work shifts covering US time zones.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Zenoti?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Opportunity to contribute to impactful projects and support the global success of Zenoti’s platform.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Attractive compensation.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4055955003,"name":"Payments","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7793410003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5789686003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7793410003,"updated_at":"2026-10-27T11:05:08-04:00","requisition_id":"2497","title":"Senior Product Specialist - Adoption","company_name":"Zenoti","first_published":"2026-08-26T05:32:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive demos, walk-through and solution reviews with customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure Zenoti to meet customer business scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify risks based on current product capabilities; define and implement mitigation plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address customer issues and concerns in a timely fashion to ensure customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date with product knowledge, business flow, sales process, and market dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5-8 years of experience\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;in Implementation\u0026lt;/strong\u0026gt; and support of Enterprise products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to work in the\u0026amp;nbsp;\u0026lt;strong\u0026gt;Night Shift(6PM to 1 AM)\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software exposure and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage and work across multiple projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to demo/train and deliver excellent customer presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to travel on short notice to customer locations when required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good to have knowledge of Web Design using HTML, JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of MS Office, JIRA, Basecamp applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn new skills and operate in a fast-paced and changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the wellness/spa industry a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Attractive compensation.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Medical coverage for yourself and your immediate family.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7990656003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5884046003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7990656003,"updated_at":"2026-10-14T02:31:54-04:00","requisition_id":"2547","title":"Senior Product Specialist - Implementation/Onboarding","company_name":"Zenoti","first_published":"2026-09-24T01:45:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive demos, walk-through and solution reviews with customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure Zenoti to meet customer business scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify risks based on current product capabilities; define and implement mitigation plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address customer issues and concerns in a timely fashion to ensure customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date with product knowledge, business flow, sales process, and market dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;6-9 years of experience\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;in Implementation\u0026lt;/strong\u0026gt; and support of Enterprise products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to work in the\u0026amp;nbsp;\u0026lt;strong\u0026gt;Night Shift\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software exposure and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage and work across multiple projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to demo/train and deliver excellent customer presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to travel on short notice to customer locations when required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good to have knowledge of Web Design using HTML, JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of MS Office, JIRA, Basecamp applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn new skills and operate in a fast-paced and changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the wellness/spa industry a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Attractive compensation.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Medical coverage for yourself and your immediate family.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7768938003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5779587003,"location":{"name":"Seattle, Washington, United States"},"metadata":null,"id":7768938003,"updated_at":"2026-08-27T12:57:42-04:00","requisition_id":"2487","title":"Senior Product Specialist - Implementation/Onboarding","company_name":"Zenoti","first_published":"2026-08-27T12:57:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive demos, walk-through and solution reviews with customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure Zenoti to meet customer business scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify risks based on current product capabilities; define and implement mitigation plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address customer issues and concerns in a timely fashion to ensure customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date with product knowledge, business flow, sales process, and market dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;6-9 years of experience\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;in Implementation\u0026lt;/strong\u0026gt; and support of Enterprise products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software exposure and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage and work across multiple projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to demo/train and deliver excellent customer presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to travel on short notice to customer locations when required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good to have knowledge of Web Design using HTML, JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of MS Office, JIRA, Basecamp applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn new skills and operate in a fast-paced and changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the wellness/spa industry a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$95,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$110,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7989182003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5883375003,"location":{"name":"Seattle, Washington, United States"},"metadata":null,"id":7989182003,"updated_at":"2026-09-17T01:27:54-04:00","requisition_id":"2544","title":"Senior Product Specialist - Implementation/Onboarding","company_name":"Zenoti","first_published":"2026-09-17T01:25:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive demos, walk-through and solution reviews with customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure Zenoti to meet customer business scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify risks based on current product capabilities; define and implement mitigation plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address customer issues and concerns in a timely fashion to ensure customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date with product knowledge, business flow, sales process, and market dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;6-9 years of experience\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;in Implementation\u0026lt;/strong\u0026gt; and support of Enterprise products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software exposure and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage and work across multiple projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to demo/train and deliver excellent customer presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to travel on short notice to customer locations when required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good to have knowledge of Web Design using HTML, JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of MS Office, JIRA, Basecamp applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn new skills and operate in a fast-paced and changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the wellness/spa industry a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$90,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$110,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7931739003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5855586003,"location":{"name":"Seattle, Washington, United States"},"metadata":null,"id":7931739003,"updated_at":"2026-09-17T01:28:33-04:00","requisition_id":"2529","title":"Senior Product Specialist - Implementation/Onboarding","company_name":"Zenoti","first_published":"2026-09-17T01:25:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive demos, walk-through and solution reviews with customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure Zenoti to meet customer business scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify risks based on current product capabilities; define and implement mitigation plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address customer issues and concerns in a timely fashion to ensure customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date with product knowledge, business flow, sales process, and market dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;6-9 years of experience\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;in Implementation\u0026lt;/strong\u0026gt; and support of Enterprise products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software exposure and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage and work across multiple projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to demo/train and deliver excellent customer presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to travel on short notice to customer locations when required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good to have knowledge of Web Design using HTML, JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of MS Office, JIRA, Basecamp applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn new skills and operate in a fast-paced and changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the wellness/spa industry a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$90,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$110,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7490977003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5663309003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7490977003,"updated_at":"2026-10-14T02:27:50-04:00","requisition_id":"2205","title":"Senior Product Specialist (Implementation) - SaaS","company_name":"Zenoti","first_published":"2026-03-29T22:15:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s the opportunity?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a member of the Adoption organization, the Product Specialist will have the primary responsibility of analyzing business requirements and translating them to Zenoti product features for adoption by existing customers. You will be using your functional skills, in-depth product knowledge, and understanding of customer needs to identify pain points and provide a solution by effectively configuring product features and functionality within the Zenoti application. You will ensure that customers are trained on our platform effectively and help them achieve their business goals with increased adoption of our solutions. If you love to work collaboratively with the internal teams and our customers to help them succeed in their business, we would love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__requirements--2kg4_\u0026quot; data-ui=\u0026quot;job-requirements\u0026quot;\u0026gt;\n\u0026lt;h4\u0026gt;Requirements\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working in the adoption services team, you will partner with customers to lead the implementations for feature add-ons and enhancements to customer\u0026#39;s Zenoti solution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to understand their business requirements, define scope, plan and implement enhancements and adoption of Zenoti software features to streamline their operations and drive increased revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently handle customer adoption procedures while delivering excellent customer service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead demos, training, conduct walk-throughs and solution reviews through excellent customer presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive proofs of concept and pilots for high-priority and complex customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and mitigate significant risks, unknowns, and issues to the implementation plan. Address customer issues and concerns in a timely manner to ensure customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date on Zenoti product knowledge, business workflow, process and market positioning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain thorough documentation and follow organizational processes to ensure successful implementation of Zenoti software features and products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work and communicate across groups and articulate the needs for compliance and risk management.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5 to 8 years of experience in Implementation and support of Enterprise SaaS products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software background and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business consulting experience or equivalent in an external customer facing role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven fast learner of enterprise applications, experience in implementing cloud solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate in business terms with non-technical customer stakeholders, and translate their requirements into business solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving technical discussions, discovery workshops with customers, mapping business requirements to product functionality, for maximum customer impact and understanding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage and work across multiple projects. Experience working with remote teams across different time zones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to demo/train and deliver excellent customer presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn new skills and operate in a fast-paced and changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good to have knowledge of accounting principles, inventory management, and business processes optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the wellness/spa industry is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7751486003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5772003003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7751486003,"updated_at":"2026-10-27T11:08:48-04:00","requisition_id":"2476","title":" Senior Product Specialist (SaaS Implementation and Onboarding)","company_name":"Zenoti","first_published":"2026-07-15T05:59:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an experienced Product Specialist with a proven background in the SaaS industry to support customer onboarding, drive product adoption, and deliver measurable value through our AI product suite. The successful candidate will serve as a trusted advisor to our clients, ensuring seamless engagement across the customer lifecycle, while collaborating with internal stakeholders to align product capabilities with business outcomes. \u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Onboarding \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead customer onboarding journeys, ensuring seamless setup, integration, and initial success with our AI products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct customer-focused sessions, demos, and recommend best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with customer stakeholders across technical, business, and executive teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather customer feedback and translate insights into actionable recommendations for internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure high customer satisfaction and contribute to renewal and expansion opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Driving Adoption \u0026amp;amp; Value Realization\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted advisor to customers, helping them integrate AI solutions into business workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor product usage and proactively identify opportunities to increase adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customers to define success metrics and demonstrate ROI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product, Engineering, and Support teams to escalate and resolve customer issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share customer insights to influence product roadmap and strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Sales and Customer Success teams to drive long-term account growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reporting \u0026amp;amp; Insights\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track and analyze customer health, adoption, and engagement metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide regular reports and business reviews to both customers and internal stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–8 years of hands-on experience in SaaS, preferably in a Product Specialist, or Solutions Architect, Business Consultant role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of customer onboarding, engagement, and adoption frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in stakeholder management across diverse customer and internal groups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in analyzing product usage data and presenting actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior hands-on exposure to AI or data-driven products is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage and work across multiple projects. Experience working with remote teams across different time zones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to demo/train and deliver excellent customer presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to travel on short notice to customer locations when required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of MS Office, JIRA, confluence applications and PS tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn new skills and operate in a fast-paced and changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Attractive compensation.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Medical coverage for yourself and your immediate family.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. \u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7178178003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5499522003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7178178003,"updated_at":"2026-08-26T08:06:35-04:00","requisition_id":"2177","title":"Senior Product Specialist (SaaS Implementation and Onboarding)","company_name":"Zenoti","first_published":"2025-09-23T09:47:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an experienced Product Specialist with a proven background in the SaaS industry to support customer onboarding, drive product adoption, and deliver measurable value through our AI product suite. The successful candidate will serve as a trusted advisor to our clients, ensuring seamless engagement across the customer lifecycle, while collaborating with internal stakeholders to align product capabilities with business outcomes. \u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Onboarding \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead customer onboarding journeys, ensuring seamless setup, integration, and initial success with our AI products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct customer-focused sessions, demos, and recommend best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with customer stakeholders across technical, business, and executive teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather customer feedback and translate insights into actionable recommendations for internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure high customer satisfaction and contribute to renewal and expansion opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Driving Adoption \u0026amp;amp; Value Realization\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted advisor to customers, helping them integrate AI solutions into business workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor product usage and proactively identify opportunities to increase adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customers to define success metrics and demonstrate ROI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product, Engineering, and Support teams to escalate and resolve customer issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share customer insights to influence product roadmap and strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Sales and Customer Success teams to drive long-term account growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reporting \u0026amp;amp; Insights\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track and analyze customer health, adoption, and engagement metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide regular reports and business reviews to both customers and internal stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–8 years of hands-on experience in SaaS, preferably in a Product Specialist, or Solutions Architect, Business Consultant role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of customer onboarding, engagement, and adoption frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in stakeholder management across diverse customer and internal groups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in analyzing product usage data and presenting actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior hands-on exposure to AI or data-driven products is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage and work across multiple projects. Experience working with remote teams across different time zones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to demo/train and deliver excellent customer presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to travel on short notice to customer locations when required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of MS Office, JIRA, confluence applications and PS tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn new skills and operate in a fast-paced and changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Attractive compensation.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Medical coverage for yourself and your immediate family.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. \u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7562537003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5690179003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7562537003,"updated_at":"2026-09-21T07:10:13-04:00","requisition_id":"2332","title":"Senior Product Support Specialist","company_name":"Zenoti","first_published":"2026-01-06T00:35:15-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What\u0026#39;s the Opportunity?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for Product Support Consultants to join our support team to help our customers use Zenoti effectively to run their business. This team works 24x7x365 and so our consultants have to work at times when our customers need help. Applicants to this role will need to be flexible since their shift assignment will be based on the needs of our customers. Once assigned to a shift, we will work with you to ensure your hours are consistent over a long time horizon such that you can ensure a healthy life with good work-life balance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What Will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to help them solve issues they have with using Zenoti\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own customer reported issues and see problems through to resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consult with customers to ensure their business operations run effectively on Zenoti\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow all defined processes in the team when working on issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;Be part of the ticketing system and handle the client reported issues.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be proud of what you work on, obsess about the quality of the work you produce\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence the direction of the product by providing feedback about challenges customers have with using our product\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What Skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3 to 8 years in supporting web-based enterprise applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A willingness to solve problems for our customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technology-centric background\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em data-redactor-tag=\u0026quot;i\u0026quot;\u0026gt;Previous advanced support experience with data-driven, web-based applications\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold; font-style: italic;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Work in night shifts\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can work in a fast paced, ever changing, start-up environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Attractive compensation.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Medical coverage for yourself and your immediate family.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. \u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033515003,"name":"Support ","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7732982003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5111405003,"location":{"name":"Manchester, England, United Kingdom"},"metadata":null,"id":7732982003,"updated_at":"2026-10-06T04:20:56-04:00","requisition_id":"1886","title":"Senior Product Support Specialist (French Bilingual)","company_name":"Zenoti","first_published":"2026-05-13T06:54:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s the Opportunity?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for Product Support Consultants to join our support team to help our customers use Zenoti effectively to run their business. This team works Mon- Friday - 9 AM - 6 PM UK time and so our consultants have to work at times when our customers need help. Applicants to this role will need to be flexible since their shift assignment will be based on the needs of our customers. we will work with you to ensure your hours are consistent over a long time horizon such that you can ensure a healthy life with good work-life balance. This will be an in-office position based in our office in Manchester, UK\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Receive inbound help requests from customers via the primary channels of phone call, chat, and email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own customer reported issues and see problems through to resolution; be an advocate for our customers and their needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consult with customers to ensure their business operations run effectively on Zenoti\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate the ability to research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environment;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise issues to higher levels of support as needed; be able to identify when you need help to solve an issue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a trusted advisor to our customers on issues related to Zenoti products and experience in a way that results in high customer satisfaction;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide peer mentorship to team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be proud of what you work on, obsess about the quality of the work you produce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence the direction of the product by providing feedback about challenges customers have with using our product.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 3 years in a public-facing, \u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;English \u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;and \u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;French \u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;speaking service position requiring frequent customer engagement; the ideal candidate will come from a hospitality or retail background\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running a Point-of-Sale or reservations system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tenaciousness and perseverance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technology-centric background with demonstrated curiosity and self-learning\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033515003,"name":"Support ","child_ids":[],"parent_id":null}],"offices":[{"id":4023643003,"name":"Manchester, UK","location":"Manchester, England, United Kingdom","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/8004504003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889852003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":8004504003,"updated_at":"2026-09-29T01:40:22-04:00","requisition_id":"2554","title":"Senior Software Engineer - .NET + AI","company_name":"Zenoti","first_published":"2026-09-29T01:40:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;## Senior Software Engineer - .NET + AI\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;**What will I be doing?**\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Own the end-to-end development and technical success of significant features within a product module, delivering exceptional customer experiences.\u0026lt;br\u0026gt;* Design, build, and evolve scalable SaaS applications using .NET/C#, REST APIs, SQL/NoSQL, and Flutter/React.\u0026lt;br\u0026gt;* Own delivery of significant features end-to-end, resolving technical ambiguity in your area without needing escalation; drive estimation and planning for your own work.\u0026lt;br\u0026gt;* Design components with clear interfaces, extensibility, and testability; make sound architectural decisions within your domain and lead technical design reviews for the features you own.\u0026lt;br\u0026gt;* Drive testing standards and coverage for the features you build; contribute to and help improve the team\u0026#39;s test automation infrastructure.\u0026lt;br\u0026gt;* Own compliance adherence for your components — understand relevant regulatory and data governance requirements and ensure your code meets them; bring a security-first mindset to design, including threat modelling for the work you own.\u0026lt;br\u0026gt;* Collaborate closely with Product Managers, Designers, and fellow Engineers to deliver customer-centric features in an agile environment; understand customer workflows deeply enough to challenge requirements and propose alternatives.\u0026lt;br\u0026gt;* Own production health for the components you build — monitoring, alerts, dashboards, and incident response for your area; know how your features are performing and being adopted in production.\u0026lt;br\u0026gt;* Leverage modern AI-assisted development tools (e.g., Claude Code, Cursor) throughout the engineering lifecycle for design exploration, implementation, debugging, testing, documentation, and code review.\u0026lt;br\u0026gt;* Apply sound engineering judgment to determine where AI-generated output can be trusted and where human expertise is essential, particularly in areas involving security, data integrity, architecture, compliance, and customer-critical workflows.\u0026lt;br\u0026gt;* Write clear design documents and communicate technical decisions and trade-offs to both technical and non-technical audiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;**What skills do I need?**\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* 5–7 years of experience designing and building enterprise-scale SaaS applications using Microsoft technologies (.NET/C#, REST APIs, SQL Server/NoSQL) and modern UI frameworks such as Flutter or React.\u0026lt;br\u0026gt;* 3+ years of experience building highly available, scalable, distributed cloud services (AWS or Azure).\u0026lt;br\u0026gt;* Strong system design, analytical thinking, and problem-solving skills, with the ability to own complex technical problems within your area.\u0026lt;br\u0026gt;* Hands-on experience using modern AI-assisted development tools (Copilot, Claude Code, Cursor) in a production environment.\u0026lt;br\u0026gt;* Strong engineering judgment to critically review AI-generated code, especially in areas involving security, performance, scalability, reliability, and data integrity.\u0026lt;br\u0026gt;* Excellent communication and collaboration skills.\u0026lt;br\u0026gt;* Comfortable working in a fast-paced, continuously evolving product organization.\u0026lt;br\u0026gt;* Experience building developer productivity tooling, prompt libraries, reusable workflows, MCP servers, or AI-enabled engineering automation is a plus.\u0026lt;br\u0026gt;* Passion for continuously learning emerging AI-assisted engineering practices and applying those that create measurable customer and engineering value.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4055953003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/8004492003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889845003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":8004492003,"updated_at":"2026-09-29T01:39:57-04:00","requisition_id":"2552","title":"Senior Software Engineer - .NET + AI","company_name":"Zenoti","first_published":"2026-09-29T01:39:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;## Senior Software Engineer\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;**What will I be doing?**\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Own the end-to-end development and technical success of significant features within a product module, delivering exceptional customer experiences.\u0026lt;br\u0026gt;* Design, build, and evolve scalable SaaS applications using .NET/C#, REST APIs, SQL/NoSQL, and Flutter/React.\u0026lt;br\u0026gt;* Own delivery of significant features end-to-end, resolving technical ambiguity in your area without needing escalation; drive estimation and planning for your own work.\u0026lt;br\u0026gt;* Design components with clear interfaces, extensibility, and testability; make sound architectural decisions within your domain and lead technical design reviews for the features you own.\u0026lt;br\u0026gt;* Drive testing standards and coverage for the features you build; contribute to and help improve the team\u0026#39;s test automation infrastructure.\u0026lt;br\u0026gt;* Own compliance adherence for your components — understand relevant regulatory and data governance requirements and ensure your code meets them; bring a security-first mindset to design, including threat modelling for the work you own.\u0026lt;br\u0026gt;* Collaborate closely with Product Managers, Designers, and fellow Engineers to deliver customer-centric features in an agile environment; understand customer workflows deeply enough to challenge requirements and propose alternatives.\u0026lt;br\u0026gt;* Own production health for the components you build — monitoring, alerts, dashboards, and incident response for your area; know how your features are performing and being adopted in production.\u0026lt;br\u0026gt;* Leverage modern AI-assisted development tools (e.g., Claude Code, Cursor) throughout the engineering lifecycle for design exploration, implementation, debugging, testing, documentation, and code review.\u0026lt;br\u0026gt;* Apply sound engineering judgment to determine where AI-generated output can be trusted and where human expertise is essential, particularly in areas involving security, data integrity, architecture, compliance, and customer-critical workflows.\u0026lt;br\u0026gt;* Write clear design documents and communicate technical decisions and trade-offs to both technical and non-technical audiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;**What skills do I need?**\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* 5–7 years of experience designing and building enterprise-scale SaaS applications using Microsoft technologies (.NET/C#, REST APIs, SQL Server/NoSQL) and modern UI frameworks such as Flutter or React.\u0026lt;br\u0026gt;* 3+ years of experience building highly available, scalable, distributed cloud services (AWS or Azure).\u0026lt;br\u0026gt;* Strong system design, analytical thinking, and problem-solving skills, with the ability to own complex technical problems within your area.\u0026lt;br\u0026gt;* Hands-on experience using modern AI-assisted development tools (Copilot, Claude Code, Cursor) in a production environment.\u0026lt;br\u0026gt;* Strong engineering judgment to critically review AI-generated code, especially in areas involving security, performance, scalability, reliability, and data integrity.\u0026lt;br\u0026gt;* Excellent communication and collaboration skills.\u0026lt;br\u0026gt;* Comfortable working in a fast-paced, continuously evolving product organization.\u0026lt;br\u0026gt;* Experience building developer productivity tooling, prompt libraries, reusable workflows, MCP servers, or AI-enabled engineering automation is a plus.\u0026lt;br\u0026gt;* Passion for continuously learning emerging AI-assisted engineering practices and applying those that create measurable customer and engineering value.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4055953003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/8004499003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889849003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":8004499003,"updated_at":"2026-09-29T01:40:19-04:00","requisition_id":"2553","title":"Senior Software Engineer - .NET + AI","company_name":"Zenoti","first_published":"2026-09-29T01:40:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;## Senior Software Engineer\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;**What will I be doing?**\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* Own the end-to-end development and technical success of significant features within a product module, delivering exceptional customer experiences.\u0026lt;br\u0026gt;* Design, build, and evolve scalable SaaS applications using .NET/C#, REST APIs, SQL/NoSQL, and Flutter/React.\u0026lt;br\u0026gt;* Own delivery of significant features end-to-end, resolving technical ambiguity in your area without needing escalation; drive estimation and planning for your own work.\u0026lt;br\u0026gt;* Design components with clear interfaces, extensibility, and testability; make sound architectural decisions within your domain and lead technical design reviews for the features you own.\u0026lt;br\u0026gt;* Drive testing standards and coverage for the features you build; contribute to and help improve the team\u0026#39;s test automation infrastructure.\u0026lt;br\u0026gt;* Own compliance adherence for your components — understand relevant regulatory and data governance requirements and ensure your code meets them; bring a security-first mindset to design, including threat modelling for the work you own.\u0026lt;br\u0026gt;* Collaborate closely with Product Managers, Designers, and fellow Engineers to deliver customer-centric features in an agile environment; understand customer workflows deeply enough to challenge requirements and propose alternatives.\u0026lt;br\u0026gt;* Own production health for the components you build — monitoring, alerts, dashboards, and incident response for your area; know how your features are performing and being adopted in production.\u0026lt;br\u0026gt;* Leverage modern AI-assisted development tools (e.g., Claude Code, Cursor) throughout the engineering lifecycle for design exploration, implementation, debugging, testing, documentation, and code review.\u0026lt;br\u0026gt;* Apply sound engineering judgment to determine where AI-generated output can be trusted and where human expertise is essential, particularly in areas involving security, data integrity, architecture, compliance, and customer-critical workflows.\u0026lt;br\u0026gt;* Write clear design documents and communicate technical decisions and trade-offs to both technical and non-technical audiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;**What skills do I need?**\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;* 5–7 years of experience designing and building enterprise-scale SaaS applications using Microsoft technologies (.NET/C#, REST APIs, SQL Server/NoSQL) and modern UI frameworks such as Flutter or React.\u0026lt;br\u0026gt;* 3+ years of experience building highly available, scalable, distributed cloud services (AWS or Azure).\u0026lt;br\u0026gt;* Strong system design, analytical thinking, and problem-solving skills, with the ability to own complex technical problems within your area.\u0026lt;br\u0026gt;* Hands-on experience using modern AI-assisted development tools (Copilot, Claude Code, Cursor) in a production environment.\u0026lt;br\u0026gt;* Strong engineering judgment to critically review AI-generated code, especially in areas involving security, performance, scalability, reliability, and data integrity.\u0026lt;br\u0026gt;* Excellent communication and collaboration skills.\u0026lt;br\u0026gt;* Comfortable working in a fast-paced, continuously evolving product organization.\u0026lt;br\u0026gt;* Experience building developer productivity tooling, prompt libraries, reusable workflows, MCP servers, or AI-enabled engineering automation is a plus.\u0026lt;br\u0026gt;* Passion for continuously learning emerging AI-assisted engineering practices and applying those that create measurable customer and engineering value.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4055953003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/8004516003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889858003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":8004516003,"updated_at":"2026-09-29T11:05:40-04:00","requisition_id":"2555","title":"Senior Software Engineer - Python, Data Engineering, AI","company_name":"Zenoti","first_published":"2026-09-29T01:40:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;• Design, build, and operate batch and incremental ETL/ELT pipelines in Python (Glue Python-shell, PySpark, AWS Batch/Docker, Lambda).\u0026lt;br\u0026gt;• Model curated and Iceberg tables; write and tune Trino/Athena SQL; own partitioning, compaction, and cost/performance of the lake.\u0026lt;br\u0026gt;• Build ingestion from external APIs (Salesforce, Adyen, Intercom, Jira, New Relic, etc.) with incremental anchors, retries, and idempotent writes.\u0026lt;br\u0026gt;• Extend the data-quality framework and anomaly-detection checks; own alerting and on-call for pipeline health.\u0026lt;br\u0026gt;• Lead workstreams on the Databricks-on-Azure lakehouse: Delta Lake tables, Databricks Workflows/Jobs, Unity Catalog, and migration of existing curation logic.\u0026lt;br\u0026gt;• Ship via PRs with tests, infra-as-code (CloudFormation / Terraform), and CI/CD; participate in code review and design reviews.\u0026lt;br\u0026gt;• Partner with Product, Finance, and Customer Success analysts on metric definitions; expose datasets to QuickSight and to the AI/MCP layer with clear, documented semantics.\u0026lt;br\u0026gt;• Mentor junior engineers and raise the bar on engineering practices (testing, observability, documentation).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Must have\u0026lt;br\u0026gt;• 5-7 years of data engineering in production: building, deploying, and operating pipelines that other teams depend on daily. Analyst, BI-developer, or drag-and-drop ETL-tool-only experience does not count toward this.\u0026lt;br\u0026gt;• Strong Python (3.x): pandas/pyarrow, packaging, virtual envs, writing testable modules and shared libraries — not just notebooks.\u0026lt;br\u0026gt;• Apache Spark / PySpark at scale: DataFrame API, partitioning, joins/skew, shuffle tuning, reading/writing Parquet.\u0026lt;br\u0026gt;• Advanced SQL on a distributed engine (Trino/Athena, Spark SQL, Databricks SQL, BigQuery, Snowflake, or Redshift): window functions, CTEs, incremental/merge patterns, query-plan-level tuning.\u0026lt;br\u0026gt;• Lakehouse fundamentals: columnar formats (Parquet), partitioning strategies, and hands-on experience with at least one open table format — Apache Iceberg or Delta Lake (schema evolution, time travel, compaction/OPTIMIZE, MERGE INTO).\u0026lt;br\u0026gt;• Cloud data platform on AWS or Azure — at minimum object storage (S3/ADLS), serverless or managed compute (Glue/EMR/Lambda or ADF/Synapse/Functions), a catalog (Glue Data Catalog / Unity Catalog / Hive), and IAM/RBAC basics.\u0026lt;br\u0026gt;• Orchestration of DAG-based workflows with dependency management, retries, and failure alerting (Step Functions, Airflow, Databricks Workflows, Dagster, or equivalent).\u0026lt;br\u0026gt;• Incremental ingestion from REST APIs and databases: pagination, rate limits, watermark/anchor-based CDC, idempotent upserts, backfill design.\u0026lt;br\u0026gt;• Git + PR-based workflow + CI/CD — you\u0026#39;ve shipped through a review gate and a promotion path (dev → qa → prod) and can debug a failing build.\u0026lt;br\u0026gt;• Data quality \u0026amp;amp; observability mindset: row-count/freshness/schema checks, alerting on failures, and root-causing a bad number in a dashboard back to its source.\u0026lt;br\u0026gt;• Clear written communication: design docs, runbooks, PR descriptions that a reviewer can follow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Good to have\u0026lt;br\u0026gt;• Databricks hands-on (any cloud): Delta Live Tables / Lakeflow, Unity Catalog, Workflows, Photon, cluster/SQL-warehouse sizing, Databricks Asset Bundles. Databricks Data Engineer Associate/Professional certification is a plus.\u0026lt;br\u0026gt;• Azure data stack: ADLS Gen2, Azure Data Factory, Azure Key Vault, Entra ID service principals, Azure DevOps or GitHub Actions for deployment.\u0026lt;br\u0026gt;• AWS depth: Glue (Python-shell and Spark), Athena v3/Trino internals, Iceberg on Athena, Step Functions, Batch, ECR, CloudFormation, CodeBuild/CodePipeline, Secrets Manager.\u0026lt;br\u0026gt;• Infrastructure as code: CloudFormation, Terraform, or Bicep.\u0026lt;br\u0026gt;• Docker for packaging batch jobs; basic familiarity with .NET-based jobs coexisting in a Python pipeline.\u0026lt;br\u0026gt;• Migration experience — moving pipelines/data between clouds or from a hand-rolled lake to a managed lakehouse, including parity validation.\u0026lt;br\u0026gt;• Streaming/near-real-time: Kafka, Kinesis, Event Hubs, Spark Structured Streaming.\u0026lt;br\u0026gt;• Relational sources: SQL Server / MySQL extraction (pyodbc, CDC), reverse-ETL back into an application DB.\u0026lt;br\u0026gt;• BI serving: QuickSight, Power BI, or Tableau — dataset design, row-level security, SPICE/import vs direct query trade-offs.\u0026lt;br\u0026gt;• AI/LLM data surfaces: exposing governed datasets to agents via MCP or similar, vector stores (Pinecone), metadata/catalog curation for LLM consumption, dbt-style semantic modeling.\u0026lt;br\u0026gt;• Statistics for data quality: anomaly detection, churn/adoption scoring, or similar analytical pipelines.\u0026lt;br\u0026gt;• SaaS-domain familiarity: subscription billing (Zuora), payments (Adyen), CRM (Salesforce), or support/telephony data (Intercom, Gong, RingCentral).\u0026lt;br\u0026gt;• Experience mentoring or leading a small pod of engineers.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4055953003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7772757003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5781193003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":7772757003,"updated_at":"2026-10-22T04:03:47-04:00","requisition_id":"2489","title":"Sr. Product Specialist - Implementation/Onboarding","company_name":"Zenoti","first_published":"2026-08-25T04:14:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive demos, walk-through and solution reviews with customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure Zenoti to meet customer business scenarios\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify risks based on current product capabilities; define and implement mitigation plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address customer issues and concerns in a timely fashion to ensure customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date with product knowledge, business flow, sales process, and market dynamics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5+ years of experience\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;in Implementation\u0026lt;/strong\u0026gt; and support of Enterprise products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to work in the\u0026amp;nbsp;\u0026lt;strong\u0026gt;Night Shift\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software exposure and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills, especially in the areas of requirements and solution documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage and work across multiple projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to demo/train and deliver excellent customer presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to travel on short notice to customer locations when required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good to have knowledge of Web Design using HTML, JavaScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of MS Office, JIRA, Basecamp applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn new skills and operate in a fast-paced and changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the wellness/spa industry a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Why Zenoti?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Attractive compensation.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Medical coverage for yourself and your immediate family.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span lang=\u0026quot;en-IN\u0026quot;\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/span\u0026gt;\u0026lt;span lang=\u0026quot;en-US\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033532003,"name":"Professional Services","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/6349536003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5111405003,"location":{"name":"Manchester, England, United Kingdom"},"metadata":null,"id":6349536003,"updated_at":"2026-05-13T06:53:06-04:00","requisition_id":"1886","title":"Sr.Product Support Consultant (Bilingual Danish and English)","company_name":"Zenoti","first_published":"2025-03-18T07:07:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s the Opportunity?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for Product Support Consultants to join our support team to help our customers use Zenoti effectively to run their business. This team works Mon- Friday - 9 AM - 6 PM UK time and so our consultants have to work at times when our customers need help. Applicants to this role will need to be flexible since their shift assignment will be based on the needs of our customers. we will work with you to ensure your hours are consistent over a long time horizon such that you can ensure a healthy life with good work-life balance. This will be an in-office position based in our office in Manchester, UK\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Receive inbound help requests from customers via the primary channels of phone call, chat, and email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own customer reported issues and see problems through to resolution; be an advocate for our customers and their needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consult with customers to ensure their business operations run effectively on Zenoti\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate the ability to research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary, as well as prioritizing and managing time effectively in a fast-paced environment;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise issues to higher levels of support as needed; be able to identify when you need help to solve an issue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a trusted advisor to our customers on issues related to Zenoti products and experience in a way that results in high customer satisfaction;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide peer mentorship to team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be proud of what you work on, obsess about the quality of the work you produce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence the direction of the product by providing feedback about challenges customers have with using our product.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 3 years in a public-facing, \u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;English \u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;and \u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Danish \u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;speaking service position requiring frequent customer engagement; the ideal candidate will come from a hospitality or retail background\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running a Point-of-Sale or reservations system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tenaciousness and perseverance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technology-centric background with demonstrated curiosity and self-learning\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033515003,"name":"Support ","child_ids":[],"parent_id":null}],"offices":[{"id":4023643003,"name":"Manchester, UK","location":"Manchester, England, United Kingdom","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/8004584003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5889898003,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":8004584003,"updated_at":"2026-10-27T06:03:24-04:00","requisition_id":"2557","title":"System Administrator - IT","company_name":"Zenoti","first_published":"2026-09-29T01:40:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary:\u0026lt;/strong\u0026gt; As a System Administrator, you will build, and maintain organization\u0026#39;s IT infrastructure. You will collaborate with other IT experts and business stakeholders to ensure the optimal performance, security, and compliance of systems, networks, and applications. Additionally, you will mentor junior administrators, develop strategic IT initiatives, and drive continuous improvement in IT operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Server installation, configuration, and maintenance on Azure, Virtualization \u0026amp;amp; Operating Systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide advanced troubleshooting for Endpoint OS \u0026amp;amp; Hardware.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Endpoint Device Management ( Entra/Jamf Admin) \u0026amp;nbsp;and Group policy deployment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop automation / leveraging AI to streamline tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure high availability and disaster recovery for critical systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Administer Microsoft 365 (M365) services, Defender,DLP, Purview and manage enterprise software licenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Push patches, upgrades, drivers and software to endpoints.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure \u0026amp;amp; support networks (Aruba, Cisco, Ruckus),Wi-Fi and authentication issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Firewall \u0026amp;amp; manage VPNs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop comprehensive documentation for projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify issues, write clear instructions, and use visual aids.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly update playbooks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in a related field\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7 to 12 years of relevant work experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive experience in Active Directory, Azure \u0026amp;amp; M365.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience in Aruba, SIEM, Palo Alto Global Protect, Firewall.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in M365 and network administration tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting, excellent communication, problem-solving, and teamwork skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of security best practices and protocols.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead and manage technical projects, ensuring timely delivery and adherence to quality standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills, with a focus on continuous improvement and innovation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work effectively in a fast-paced, dynamic environment, managing multiple priorities and deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Certifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Microsoft Certified:\u0026amp;nbsp;MS-100,\u0026amp;nbsp;MS-500,\u0026amp;nbsp;AZ-500,\u0026amp;nbsp;AZ-900.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cisco Certified Network Associate (CCNA).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Microsoft\u0026amp;nbsp;SC-200,\u0026amp;nbsp;MD-100.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Zenoti?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be part of an innovative company that is revolutionizing the wellness and beauty industry.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with a dynamic and diverse team that values collaboration, creativity, and growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attractive compensation.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical coverage for yourself and your immediate family.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regular social activities, and opportunities to give back through social work and community initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4043094003,"name":"Information Technology","child_ids":[],"parent_id":null}],"offices":[{"id":4022851003,"name":"Hyderabad, India","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7710296003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5754445003,"location":{"name":"Seattle, Washington, United States"},"metadata":null,"id":7710296003,"updated_at":"2026-06-03T12:33:28-04:00","requisition_id":"2453","title":"Technical Account Specialist - Customer Support","company_name":"Zenoti","first_published":"2026-04-26T00:56:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in business, Computer Science, IT, Engineering or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4-5 years professional experience, with 2-3 years experience in Technical Account Management, Technical Support or Help Desk role supporting complex, data-driven web applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to travel on short notice to customer locations when required, up to 10%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with Zenoti customers in support of their daily business operations – focus on product support, problem resolution, training, and post-go-live adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate issue reviews, product enhancement requests, and other post-live activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the single point of contact for large customer accounts while leveraging a broader supporting team across the world to deliver quick and effective solutions to customer issues.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-redactor-tag=\u0026quot;strong\u0026quot;\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong logical, analytical and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage multiple priorities across multiple projects simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to travelling on short notice to customer locations when required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous Technical Support or Help Desk experience supporting complex, data-driven web applications is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a customer service/retail segment is an added advantage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the wellness/spa industry a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting e-commerce solutions is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor degree in business, computer science, IT, engineering or equivalent required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Associate’s degree with significant retail or customer service experience also considered, when coupled with solid technical background\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Zenoti, we believe that when people feel good, they are able to do great things. We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards. We foster an enriching culture, supportive and dynamic work environment, and encourage our employees to balance life, work, and wellbeing. We offer all of our employees:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participation in company 401k plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible work hours\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Programs, classes and activities supporting your physical and mental wellbeing, led by Zenoti\u0026#39;s dedicated Chief Wellness Officer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$60,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$85,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033515003,"name":"Support ","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/7765737003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5778139003,"location":{"name":"Seattle, Washington, United States"},"metadata":null,"id":7765737003,"updated_at":"2026-06-08T01:53:12-04:00","requisition_id":"2484","title":"Technical Support Specialist - VOIP solutions","company_name":"Zenoti","first_published":"2026-06-08T01:53:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking Technical Support Specialists to provide top-notch customer support for Zenoti\u0026#39;s VOIP solution, Hyperconnect. You will work from our Seattle-area HQ, interfacing with customers to troubleshoot real-time communication issues, investigate network and browser-based problems, and guide customers through critical voice workflows. Your role will directly impact business continuity for clients and ensure the reliability of Hyperconnect during daily operations. This is a high-visibility role working on a high-growth product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide technical support to customers using Hyperconnect, with a focus on real-time troubleshooting and resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze call quality issues (packet loss, jitter, latency, dropped calls) and escalate when necessary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate end-user device setup issues (browser, OS, telephone, microphone/speaker, permissions)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal engineering and product teams, and third-party providers, to escalate and triage VOIP-related bugs or service degradation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document solutions and contribute to the Hyperconnect knowledge base and playbooks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in shift coverage. Employees will work 40 hours per week but shift assignments range from 6am-6pm Monday-Saturday and 7am-5pm Sunday. Weekend assignments will rotate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as an internal subject matter expert for Hyperconnect across the broader support team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and recommend improvements in product reliability and user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Will require broader knowledge of the Zenoti platform and participation in non-VOIP support activities as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Must-Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customer service aptitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated sense of urgency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aptitude for technical support, help desk, or NOC role supporting VOIP or real-time communication solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SIP, WebRTC, and browser-based voice interactions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of network concepts: firewalls, ports, packet inspection, DNS, NAT\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using tools such as Browser Dev Tools, Wireshark, or VOIP monitoring dashboards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communication skills, both written and verbal – able to calmly explain complex technical topics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work on-site in Bellevue, WA in a rotating shift-based environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice-to-Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting Zenoti or other SaaS business management software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to appointment scheduling, contact center, or front-desk business processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the retail or service industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior work in a spa, salon, fitness, or wellness business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Twilio, Agora, or other CPaaS platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic scripting or familiarity with API interactions a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$45,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$70,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4033515003,"name":"Support ","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/zenoti/jobs/8044052003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5907549003,"location":{"name":"Seattle, Washington, United States"},"metadata":null,"id":8044052003,"updated_at":"2026-11-02T00:51:43-05:00","requisition_id":"2573","title":"Vice President, Product Marketing","company_name":"Zenoti","first_published":"2026-11-02T00:51:21-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand \u0026amp;amp; Stone, Massage Heights, Rush Hair \u0026amp;amp; Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI\u0026amp;amp;GUY.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Description\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Vice President of Product Marketing, you will own the go-to-market (GTM) growth strategy and execution for Zenoti’s product offerings. You will create compelling value propositions, product positioning and messaging to our global customer base. You will work closely with key executives in sales, marketing, product management and support teams to roll out new product offerings by creating high-impact campaigns. You must enjoy working in a fast-paced environment, be able to multitask and thrive in an environment that rewards high-quality work. This role will report directly to the SVP of Product Management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What will I be doing?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with company executives, product management, sales, support, and marketing teams on GTM priorities, strategy, and execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with key stakeholders to properly position the Zenoti value proposition and competitive differentiation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a strong partner in leading GTM strategy - understanding trends and customer needs, identify new target markets for Zenoti - and building differentiated product strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will both manage product marketing creative team as well as create product marketing content, while prioritizing work to drive customer acquisition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Customer Success team to drive adoption through supporting materials and campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the overall GTM activities around new product releases and launches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a master of leveraging data to assess market viability and develop GTM strategy for different product offerings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What skills do I need?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a demonstrated track record of creating \u0026amp;amp; delivering compelling content and breakthrough product marketing programs (with fantastic portfolio)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a history of delivering results in high growth, innovative and fast paced environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are Fluent in Salesforce, analytics software (ex: Tableau, Google Analytics), and project management software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a solid understanding of Zenoti applications, cloud-based enterprise and SaaS applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a process-driven approach and the ability to lead internal alignment strategies amidst dynamic growth, ambiguity and change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong executive presence and customer-facing skills, as well as the ability to manage a creative team and overall product marketing function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are equally comfortable with strategic thinking and detailed, creative execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a leader and mentor, you can collaborate and manage a team as well as multiple projects. Experience leading cross-functional, global teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re metrics-driven and focused on ROI. You can develop KPIs, dashboards and benchmark reports to measure success and advocate for effective product marketing strategies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree in Business, Marketing or related field. MBA preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;12+ years relevant product marketing experience in B2B technology, SaaS or enterprise software, and go-to-market planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and managing teams of product marketers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience seeing company through late-stage startup growth cycle\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zenoti Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$200,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$250,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4057004003,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":4022848003,"name":"Bellevue, WA","location":"Seattle, Washington, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":58}}