{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7806576003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5796234003,"location":{"name":"Bangkok, Thailand; Kuala Lumpur, Malaysia"},"metadata":null,"id":7806576003,"updated_at":"2026-07-20T07:48:26-04:00","requisition_id":"1336","title":"Account Manager","company_name":"Xendit","first_published":"2026-07-15T22:35:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a strategic and commercially minded \u0026lt;strong\u0026gt;Account Manager\u0026lt;/strong\u0026gt; to grow a portfolio of high-potential accounts across Southeast Asia and Greater China. You will work with ambitious businesses, including emerging international e-commerce brands and local technology companies, to identify opportunities and support their expansion. We aren\u0026#39;t looking for a \u0026quot;check-in\u0026quot; person, we need a growth architect who thrives on seeing their clients level up.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;br\u0026gt;Minimum Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of B2B account management or strategic sales experience in financial services, fintech, or payments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of consistently growing revenue within accounts. Experience managing global accounts is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the Malaysian or Thai market, as well as the broader regional landscape, is essential. You understand the needs and cultural nuances of merchants across local markets, Southeast Asia, and Greater China.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Core Competencies:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Builder \u0026amp;amp; Founder-Like Mentality: You thrive in “zero-to-one” environments. You are hands-on, take full ownership, and are relentless in removing blockers for your clients and your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional Communicator: You possess professional proficiency in Chinese and English. You can persuasively present to key stakeholders in Malaysia/Thailand and Greater China, and collaborate effectively with internal teams Globally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-Led \u0026amp;amp; Analytical: You make decisions based on data, not gut feel. You can analyze transaction patterns to identify untapped potential and risks merchant may face\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Attributes We Value:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hustle with Integrity: You move fast, but you build trust through transparency and reliability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity: You constantly ask “why” and dig deep to understand the root problem, not just the surface request\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilience: You are undeterred by long sales cycles and complex procurement processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;br\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;1.⁠ ⁠ Portfolio Growth \u0026amp;amp; Revenue Ownership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the full P\u0026amp;amp;L for a portfolio of accounts. Drive revenue and transaction volume through upselling, cross-selling (Pay-in, FX, payouts) and new use case expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute comprehensive 12-18 month account plans for each major client, articulating clear growth strategies and proactively managing churn risk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently exceed revenue targets by focusing on high-impact input metrics and maintaining a clean, accurate pipeline in Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;2.⁠ ⁠Executive \u0026amp;amp; Multi-Stakeholder Relationship Building\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture C-level relationships (CEO, CFO, Head of Product, CTO) within your accounts. Understand their strategic objectives and align Xendit’s roadmap to solve their core business challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead Quarterly Business Reviews (QBRs) and executive business reviews, providing data-driven insights and demonstrating clear ROI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the trusted advisor and single point of contact, navigating complex organizational structures to secure buy-in and consensus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;3.⁠ ⁠Cross-Functional Influence\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams (Product, Marketing, Engineering, Compliance, Legal) to bring the our clients’ needs back to the organization, influencing our product roadmap and regional strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Account Executive and Customer Success teams to identify and scope net-new opportunities, bridging the gap between commercial terms and technical feasibility\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;4.⁠ ⁠Market Intelligence \u0026amp;amp; Local Expertise\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Stay ahead of regulatory shifts and payment trends in Southeast Asia. Act as a subject matter expert on cross-border flows between\u0026amp;nbsp; Southeast Asia and CN/HK\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify synergies between Xendit’s 7-market licensed infrastructure and the specific needs of Thailand expanding into the region\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Do whatever it takes to make Xendit succeed!\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;Why Join Xendit?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts Xendit’s regional growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Licensed Infrastructure: Sell more than just a gateway. You have acquiring, remittance , banking, VASP, and lending licenses as your arsenal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4018181003,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":4010061003,"name":"Malaysia","location":"Kuala Lumpur, Kuala Lumpur, Malaysia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7806576003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7780726003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5784384003,"location":{"name":"Kuala Lumpur, Malaysia"},"metadata":null,"id":7780726003,"updated_at":"2026-07-29T05:11:02-04:00","requisition_id":"1320","title":"Chinese Merchant Support","company_name":"Xendit","first_published":"2026-06-22T21:44:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Chinese Merchant Support, you will be in a fast-paced team that provides our customers with undivided attention and care. You will be ready to take on any issues or inquiries that our customers raise, work to prevent fires and sooth our customer\u0026#39;s frustrations. Every day you will solve different puzzles, so no day will be exactly the same. At Xendit we believe that our customers are the most important stakeholders - so this role is crucial to Xendit. You’ll surface important customer insights and feedback which will help us to continuously improve our products and build new ones! You will be in close coordination within the technical department, and be exposed to all the product teams and customers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through all the intensity of Merchant Support, you will be the expert of our customers. You will understand our customers’ pains, solve them, and get satisfaction from our customers’ compliments! You will also be exposed to a variety of projects that help to improve the current team processes like utilizing automation in internal processes to reduce manual work and maximize team productivity.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Minimum Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Behaviors\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enjoy the puzzle of solving open-ended problems; you have a great analytical mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are ready and willing to be rostered on for nights and weekends - shift work doesn’t phase you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Happily take on new projects which involve researching to quickly become a subject matter expert, and driving them to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think out of the box and to be assertive in offering solutions to posed problems or situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High flexibility and detail-orientation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to multitask to meet constant business demands and priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilient to challenges and setbacks, enthusiastic and motivated to work in a fast-paced and high-pressure environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focused to meet delivery and quality targets.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have minimum 3-4 years experience in Customer/Merchant Operations management or similar departments in B2B sectors and/OR Relationship Management Experience in Banks, Financial Institutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Graduate from reputable Universities majoring in :\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Finance / Accounting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Computer science/IT\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Experienced in ticket management platform i.e. Zendesk, Freshdesk, Zoho, or similar tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Must be Professionally fluent in both English and Mandarin\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standard proficiency with Microsoft Office or Google Suite tools (Word, Excel, Powerpoint, Gdocs, Gsheets, Gslides)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Plus points if you have prior experience in a fintech/banking operations function or previously worked with opening client accounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Willing to work on a rotating shift schedule:\u0026lt;br\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Weekday : 9AM - 4PM / 4PM - 11PM GMT+8\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weekend : 10AM - 7PM GMT+8\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interact with customers through communication channels (WeChat, Email)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High proficiency in Mandarin.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solve customer first\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Attending to our customer\u0026#39;s needs, requests, and problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring to communicate the problem and how to solve it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Showing empathy to ensure customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raising awareness of issues or problems to other team members\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and initiate changes to help scale up our operations (i.e. documentation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analysing and planning overall customer service excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;​​Identify areas for improvement and perform customer quality analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Do whatever it takes to make Xendit succeed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4018724003,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4010061003,"name":"Malaysia","location":"Kuala Lumpur, Kuala Lumpur, Malaysia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7780726003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7813473003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5799533003,"location":{"name":"Hong Kong; Kuala Lumpur, Malaysia; Singapore, Singapore; Taipei, Taiwan"},"metadata":null,"id":7813473003,"updated_at":"2026-07-23T04:29:46-04:00","requisition_id":"1341","title":"Customer Success Manager (Greater China)","company_name":"Xendit","first_published":"2026-07-23T04:26:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Xendit, we are looking for a Customer Success Manager (CSM) to support our Greater China clients and help drive their success on our platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will own the post-go-live customer lifecycle for a portfolio of Chinese-speaking accounts, working closely with clients to drive adoption, resolve day-to-day issues, and surface opportunities for growth. You will build a solid understanding of your clients\u0026#39; payment flows and business needs, and use that understanding to make practical recommendations that improve their experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work with both technical and business stakeholders, supporting solutioning discussions and coordinating with Product, Engineering, and Commercial teams to resolve client needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone earlier in their Customer Success career who has a working knowledge of payments and alternative payment methods in Southeast Asia, and is comfortable managing client relationships in a fast-paced, high-growth environment.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Minimum Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–5 years of experience in Customer Success, Account Management, or related client-facing roles within B2B SaaS, fintech, or payments environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with payments and alternative payment methods (APMs) across Southeast Asia\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing client accounts, including supporting adoption, retention, and day-to-day relationship management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to engage confidently with client stakeholders (managers and product/technical leads)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working understanding of technical products (e.g. APIs, integrations, payment flows) and ability to explain product capabilities to clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills in English and Mandarin (business proficiency required) to support Greater China clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working cross-functionally with Sales, Product, Engineering, and Operations teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving skills, with a proactive and detail-oriented approach\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in payments, fintech, or financial infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience supporting clients in Greater China (Mainland China, Taiwan, Hong Kong)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to multi-market or cross-border client environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data analysis or reporting (e.g. transaction success rates)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in growing into a senior Customer Success or Account Management role\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own a portfolio of Chinese-speaking accounts, supporting adoption, retention, and day-to-day account health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build an understanding of clients\u0026#39; business models and payment flows to identify improvement opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support expansion opportunities (upsell, cross-sell, new use cases) in partnership with Account Management and Sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a day-to-day point of contact for client stakeholders on product usage and issue resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support solutioning discussions for new use cases, working with Product and Engineering teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor key performance metrics (e.g. payment success rates, adoption) and flag issues proactively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and escalate risks and issues to ensure high customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate cross-functionally with Product, Engineering, Risk, and Commercial teams to resolve client needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4018724003,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4076727003,"name":"Hong Kong","location":"Hong Kong","child_ids":[],"parent_id":null},{"id":4010058003,"name":"Singapore","location":"Singapore, Central, Singapore","child_ids":[],"parent_id":null},{"id":4024570003,"name":"Taiwan","location":"Taipei, Taipei, Taiwan","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7813473003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7821208003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5802611003,"location":{"name":"Jakarta, Indonesia"},"metadata":null,"id":7821208003,"updated_at":"2026-07-30T03:28:16-04:00","requisition_id":"1345","title":"Data / ML Automation Intern","company_name":"Xendit","first_published":"2026-07-30T03:28:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Duration:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;6 months\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Type:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;Internship\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Data / ML Automation Intern to help build reliable data workflows, reporting tools, and AI-assisted automations for operational teams. You’ll work across data engineering, analytics, machine learning, and software development to turn manual processes into scalable systems.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Minimum Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Currently pursuing or recently completed a degree in Computer Science, Data Science, Statistics, Engineering, Information Systems, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python and/or TypeScript.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic SQL skills, including joins, aggregations, and filtering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data structures, APIs, Git, and software-development fundamentals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in data engineering, machine learning, analytics, or automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with imperfect data and learning unfamiliar systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to communicate clearly in English and collaborate with technical and non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with GCP and BigQuery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with dbt, Airflow, Databricks, Apache Kafka, or ETL/ELT pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to machine learning libraries such as pandas, scikit-learn, PyTorch, or TensorFlow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using LLM APIs, prompt engineering, agent workflows, or evaluation pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Docker, Kubernetes, CI/CD, AWS, Terraform, or ArgoCD.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building dashboards with Looker Studio, Metabase, Tableau, Power BI, or similar tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personal projects involving data pipelines, automation, analytics, or machine learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Tech you may work with\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Python, TypeScript, SQL, GCP, BigQuery, Databricks, dbt, Airflow, Kafka, Docker, Kubernetes, AWS, Terraform, ArgoCD, Git-based CI/CD, REST APIs, and LLM/ML tooling.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain data pipelines for extracting, transforming, validating, and loading data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write SQL queries for analysis, reporting, and data-quality checks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop automation scripts and internal tools using Python and/or TypeScript.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Google Cloud Platform (GCP), especially BigQuery, to manage and query datasets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with workflow orchestration using tools such as Airflow or similar schedulers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help develop, test, and monitor ML or LLM-powered automation workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate internal systems and third-party APIs into data and automation pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support dashboarding, operational reporting, and data-quality monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document data models, pipeline behavior, and technical decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in code reviews, debugging, and improving reliability of existing workflows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4018724003,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4029843003,"name":"Indonesia","location":"Jakarta, Jakarta, Indonesia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7821208003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7650615003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5726252003,"location":{"name":"Jakarta, Indonesia; Kuala Lumpur, Malaysia; Manila, Philippines"},"metadata":null,"id":7650615003,"updated_at":"2026-08-03T23:28:24-04:00","requisition_id":"1246","title":"Financial Operations - Cross-Border Ops Lead","company_name":"Xendit","first_published":"2026-03-11T23:48:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand the root cause of an issue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Financial Operations team manages all customer funds across the region, ensuring that funds are placed appropriately, liquidity is managed correctly, transactions are reconciled and all manual operations to support customer fund flows are executed to an extremely high standard.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As we expand across more countries, we have developed a global offering (“Global Accounts”) for our merchants, allowing them to move funds seamlessly across currencies and leverage any of Xendit’s global services from within one dashboard. This role will be the main owner of all regional fund flows, overseeing float management, liquidity forecasting, day to day operations, cross border and FX operations. The focus will be on the strategy and management of this, while execution will primarily be done by the existing operations team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you can be accurate and detail-oriented under pressure, are always reliable, collaborative, and love the dynamic environment of operations, we want to hear from you. Bonus points for those who love challenging the status quo.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Minimum Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Graduate of Management, Accounting, Finance, or a similar course, with 5-8 years of relevant experience in a start-up/fast paced environment or within the payments, fintech, or financial services spaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 3 years working in cross-border and FX operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to get your hands dirty, getting into the weeds of the operations to ensure they are done in the most efficient and effective manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable dealing with large datasets and data analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Constantly looking to push the bar and increase standards of operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a team player and communicate well with internal and external stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have great ownership mentality and have proven you can push towards a goal by yourself\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You pick up new skills quickly using a combination of self-exploration and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are detail-oriented and able to manage multiple priorities while maintaining quality work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail oriented, can see patterns in data/information or notice when something is amiss\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Located in Jakarta, Manila, or Kuala Lumpur\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working in or dealing with banks or large financial institutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SQL or visualization tools (e.g. Looker)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in managing a Finance / Financial Operations team of 4-6 people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing a geographically dispersed team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Design \u0026amp;amp; execute the fund management \u0026amp;amp; liquidity strategy for Global Accounts operations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Understand all fund flows, their volumes, and their liquidity requirements, in order to design the right strategy to support these operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design \u0026amp;amp; execute on the strategy to manage liquidity in the most operationally and cost effective manner for Xendit. Adjust strategy as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor funds across the region through the day to ensure correct allocation across accounts and currencies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Monitor Global Accounts \u0026amp;amp; FX operations to ensure seamless execution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execution of Global Accounts \u0026amp;amp; FX operations will be done by the existing Financial Operations team. Oversee and guide the operations to ensure that there are no errors or disruptions to merchant flows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create or update SOPs as required to correct operations and ensure they all follow best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address and manage any operational issues or escalations independently\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational improvements \u0026amp;amp; reporting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Focus on the processes and tooling to enable the execution of cross border fund flows and liquidity operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on Global Accounts operations and liquidity statuses to the Financial Operations Head and to broader leadership as required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;⁠⁠Own and drive Global Accounts \u0026amp;amp; FX metrics such as efficiency and accuracy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work closely with various internal teams to drive success\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The reconciliations of all fund flows are done by a centralised team. Work closely with this team on all Global Accounts / FX recons to ensure they have the information they need and to address any questions / unreconciled items that arise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As the product continues to evolve, partner closely with the product team to give feedback on the product and provide FinOps’ input and requests, to ensure future builds and evolutions meet our operational requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solve complex problems by working across product, regional partnerships, treasury, compliance, sales and growth teams to ensure FinOps is able to support all aspects of our Global Accounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Do whatever it takes to make Xendit succeed\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4018724003,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4029843003,"name":"Indonesia","location":"Jakarta, Jakarta, Indonesia","child_ids":[],"parent_id":null},{"id":4010061003,"name":"Malaysia","location":"Kuala Lumpur, Kuala Lumpur, Malaysia","child_ids":[],"parent_id":null},{"id":4010057003,"name":"Philippines","location":"Manila, Manila, Philippines","child_ids":[4096712003],"parent_id":null},{"id":4021281003,"name":"Thailand","location":"Bangkok, Thailand","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7650615003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7681605003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5741133003,"location":{"name":"Manila, Philippines"},"metadata":null,"id":7681605003,"updated_at":"2026-06-18T04:14:58-04:00","requisition_id":"1256","title":"Financial Operations Lead - DragonPay Team","company_name":"Xendit","first_published":"2026-04-10T07:41:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand the root cause of an issue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Financial Operations team manages all customer funds across the region, ensuring that funds are placed appropriately, liquidity is managed correctly, transactions are reconciled and all manual operations to support customer fund flows are executed to an extremely high standard.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role specifically is to run the FX and Cash Management teams for our sister entity, DragonPay, while still reporting regionally into the Xendit Head of FinOps. The DragonPay team currently operates independently of Xendit, but the goal is to align our operations across entities and use best practices from each to raise the bar.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you can be accurate and detail-oriented under pressure, are always reliable, collaborative, and love the dynamic environment of operations, we want to hear from you. Bonus points for those who love challenging the status quo.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Minimum Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Graduate of Management, Accounting, Finance, or a similar course, with 6-8 years of relevant experience in a start-up/fast paced environment or within the payments, fintech, or financial services spaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 3 years working in cross-border and FX operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in managing a Finance / Financial Operations team of 6-8 people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to get your hands dirty, getting into the weeds of the operations to ensure they are done in the most efficient and effective manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable dealing with large datasets and data analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Constantly looking to push the bar and increase standards of operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a team player and communicate well with internal and external stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have great ownership mentality and have proven you can push towards a goal by yourself\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You pick up new skills quickly using a combination of self-exploration and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are detail-oriented and able to manage multiple priorities while maintaining quality work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail oriented, can see patterns in data/information or notice when something is amiss\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Located in Manila, able to go to the DragonPay office in Marikina daily\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working in or dealing with banks or large financial institutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SQL or visualization tools (e.g. Looker)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 3 years working in cash management / treasury operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Oversee \u0026amp;amp; execute the fund management \u0026amp;amp; liquidity strategy for DragonPay operations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Understand all fund flows, their volumes, and their liquidity requirements, in order to build on the existing strategy to support these operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhance the existing strategy to manage liquidity in the most operationally and cost effective manner for Xendit. Adjust strategy as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor funds through the day to ensure correct allocation across accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train the team on how to manage liquidity so they grow into operating more independently\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Monitor FX operations to ensure seamless execution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execution of FX operations will be done by the existing Financial Operations team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee and guide the operations to ensure that there are no errors or disruptions to merchant flows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create or update SOPs as required to correct operations and ensure they all follow best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address and manage any operational issues or escalations independently\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational improvements \u0026amp;amp; reporting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Focus on the processes and tooling to enable the execution of cross border fund flows and liquidity operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;⁠⁠Own and drive Cash Management \u0026amp;amp; FX metrics such as efficiency and accuracy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work closely with various internal teams to drive success\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with relevant stakeholders to ensure all operations are smooth and all Cash Management / FX transactions are correctly reconciled\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As our products continue to evolve, partner closely with the product team to give feedback on the product and provide FinOps’ input and requests, to ensure future builds and evolutions meet our operational requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solve complex problems by working across product, regional partnerships, treasury, compliance, sales and growth teams to ensure FinOps is set up for success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and guide team members to grow within Xendit and scale up their skillset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior team members and ensure their work is delivered to a high standard\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach more senior team members to level up, become people managers, and take on additional responsibilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Do whatever it takes to make Xendit succeed\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4018724003,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4096712003,"name":"Philippines (DP)","location":"Manila, Manila, Philippines","child_ids":[],"parent_id":4010057003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7813420003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5799515003,"location":{"name":"Jakarta, Indonesia; Manila, Philippines"},"metadata":null,"id":7813420003,"updated_at":"2026-07-23T06:48:56-04:00","requisition_id":"1340","title":"FinOps Recons Associate","company_name":"Xendit","first_published":"2026-07-23T06:48:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;You are looking for a challenge, eager for a fast-paced startup environment that will push you out of your comfort zone, where learning happens. Most importantly, you’re a problem solver with exquisite attention to detail , unafraid to get technical to understand the root cause of an issue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Financial Operations Associate, you will be part of the Financial Operations team responsible for ensuring the seamless flow of funds for the countless transactions happening on the Xendit platform daily. This role will be part of a new subteam being formed within FinOps to own reconciliations across the entire organisation, driving high impact across the region by ensuring all funds are moving as they should and we have full oversight over all movements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you can be accurate and detail-oriented under pressure, are always reliable, collaborative, and love the dynamic environment of operations, we want to hear from you. Bonus points for those who love challenging the status quo.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Minimum Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Graduate of Management, Accounting, Finance, or a similar course, and 1-3 years of relevant experience in a start-up/fast paced environment or within the payments, fintech, or financial services spaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication skills in English\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Microsoft Office Suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are detail oriented, can see patterns in data/information or notice when something is amiss\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working in or dealing with banks or large financial institutions, with specialized work on finance, payment and reconciliations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have the initiative to continually ask questions and look for answers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a discerning ability to prioritize workload in line with tight deadlines and work effectively under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a team player and communicate well with internal and external stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have great ownership mentality and have proven you can push towards a goal by yourself\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You pick up new skills quickly using a combination of self-exploration and relationship building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a creative thinker who considers problems from a customer perspective while being pragmatic and solutions oriented when solving them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have fun in learning and always seeking to improve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working experience on reconciliation tools and SQL\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own \u0026amp;amp; execute reconciliations for Xendit’s day-to-day financial operations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the reconciliation process for all Xendit products across the region, ensuring that all funds are moving as expected and Xendit does not have any exposure or incorrect transactions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the product teams on automating recons across products and the region to ensure no gaps in the process and Xendit is protected against money loss\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have the opportunity to learn how Xendit operates from the ground up and make a real impact on the future of the organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Coordinate with internal and external stakeholders\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Solve for unreconciled transactions by working with product, partnerships and finance to identify and resolve root causes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Set up recons for any new products\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;As new products are launched and we expand to new markets, set up and own the reconciliation processes to ensure that at all points, Xendit recons are operating at best in class standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Do whatever it takes to make Xendit succeed\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4018724003,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4029843003,"name":"Indonesia","location":"Jakarta, Jakarta, Indonesia","child_ids":[],"parent_id":null},{"id":4010057003,"name":"Philippines","location":"Manila, Manila, Philippines","child_ids":[4096712003],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7813420003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7821207003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5802610003,"location":{"name":"Jakarta, Indonesia"},"metadata":null,"id":7821207003,"updated_at":"2026-07-30T03:44:49-04:00","requisition_id":"1344","title":"Full Stack Developer Intern","company_name":"Xendit","first_published":"2026-07-30T03:44:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Duration:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;6 months\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Type:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;Internship\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Full Stack Developer Intern to help build and improve internal tools and web applications used by operational teams. You’ll work with engineers to ship real features across frontend, backend, APIs, data platforms, and deployment workflows.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Minimum Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Currently pursuing or recently completed a degree in Computer Science, Software Engineering, Information Systems, Data Science, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic proficiency in JavaScript or TypeScript.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with React and Node.js through coursework, personal projects, bootcamps, or previous experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of HTTP, REST APIs, Git, and relational or NoSQL databases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic SQL knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable learning unfamiliar tools and asking good questions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to communicate clearly in English and work collaboratively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Next.js, Fastify, Express, or similar frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Docker, Kubernetes, AWS, GCP, CI/CD, or GitHub Actions/Buddy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with BigQuery, data pipelines, ETL/ELT, dbt, Airflow, or Databricks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to Redis, PostgreSQL, message queues, or server-side background jobs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building projects deployed beyond localhost.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in AI-assisted workflows, browser automation, or data platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Tech you may work with\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;TypeScript, React, Vite/Next.js, Node.js, Fastify, Redis, Docker, Kubernetes, AWS, GCP, BigQuery, SQL, ArgoCD, Terraform, and Git-based CI/CD.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain web interfaces using React and TypeScript.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop backend APIs and services using Node.js/TypeScript.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate services with databases, REST APIs, queues, and third-party platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help build data integrations that read from or write to Google Cloud Platform (GCP) and BigQuery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support data querying, validation, and operational reporting using SQL and BigQuery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clean, tested, maintainable code and participate in code reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help debug issues across the application stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with Docker, Kubernetes, CI/CD, and cloud deployment tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with product, operations, data, and engineering stakeholders to turn requirements into working features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document technical decisions and implementation details.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4018724003,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4029843003,"name":"Indonesia","location":"Jakarta, Jakarta, Indonesia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7821207003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7806554003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5796225003,"location":{"name":"Singapore, Singapore"},"metadata":null,"id":7806554003,"updated_at":"2026-07-16T22:59:23-04:00","requisition_id":"1335","title":"Global Head of Communications","company_name":"Xendit","first_published":"2026-07-16T06:25:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Trust is one of Xendit\u0026#39;s greatest competitive advantages.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As Global Head of Communications, you will be the steward of our reputation, shaping how Xendit is understood by customers, partners, regulators, employees, the media, and the broader technology ecosystem.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This is not a traditional public relations role. It is a strategic leadership position responsible for ensuring that every communication strengthens confidence in who we are, what we build, and why we exist.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;You\u0026#39;ll help define the company\u0026#39;s voice, elevate our leaders, strengthen our culture, guide us through moments of opportunity and challenge, and ensure that our story reflects the scale of our ambition.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Shape Xendit\u0026#39;s Global Narrative\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve Xendit\u0026#39;s corporate narrative as we continue to grow across Southeast Asia and beyond.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex technology and financial products into simple, compelling stories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure consistency across every audience, market, and communication channel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Position Xendit as a trusted leader in financial infrastructure and digital payments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Protect and Strengthen Our Reputation\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop proactive reputation strategies across all stakeholder groups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate communications risks and prepare the organization for high-impact situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead crisis communications and issue management with sound judgment and calm execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build frameworks that help Xendit communicate consistently during periods of rapid growth and change.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Executive \u0026amp;amp; Leadership Communications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with senior leaders to develop keynote speeches, thought leadership, customer presentations, executive messaging, media interviews, internal communications, and company-wide updates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help leaders communicate with authenticity, clarity, and purpose.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Media \u0026amp;amp; Industry Influence\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop long-term relationships with business, financial, and technology media across Asia and globally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Increase Xendit\u0026#39;s visibility through strategic storytelling, industry commentary, customer success stories, research and insights, executive profiles, and speaking opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Internal Communications \u0026amp;amp; Culture\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build communication programs that connect employees to our mission and strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead communications around company priorities, business performance, product innovation, organizational updates, leadership messages, values, and culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure every employee understands how their work contributes to Xendit\u0026#39;s long-term vision.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Engagement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support strategic communications with customers, partners, regulators, government agencies, industry associations, and community organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen trust through transparency, consistency, and thoughtful engagement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Employer Brand\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with People and Talent Acquisition to tell the story of what makes Xendit an exceptional place to build a career.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help attract world-class talent by showcasing our mission, people, culture, leadership, career opportunities, and employee success stories.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build a communications function that scales with the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a clear and differentiated corporate narrative.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen executive communications across the leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Increase the quality and impact of earned media.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve employee engagement through transparent and consistent communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build robust crisis communications capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhance Xendit\u0026#39;s reputation among customers, partners, regulators, and prospective employees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure our communications reflect the same excellence, reliability, and customer obsession that define our products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12–15+ years of experience leading corporate communications, public affairs, executive communications, or reputation management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building communications programs within high-growth technology companies, fintech, financial services, or enterprise software organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding writer and storyteller with exceptional editorial judgment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience advising senior executives on strategic communications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success managing complex, high-profile, or sensitive situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of media and communications across Asia.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working across multiple countries, cultures, and stakeholder groups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen with the ability to simplify complex ideas into compelling narratives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in fintech, payments, banking, SaaS, or digital infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Existing relationships with leading business, technology, and financial media.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and scaling communications teams in fast-growing organizations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Leadership Principles\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Builds trust through every interaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leads with integrity and sound judgment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thinks strategically while executing with excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Brings clarity to complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates with authenticity and empathy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influences through relationships rather than hierarchy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operates calmly under pressure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raises the quality of communication across the company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why Join Xendit?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Xendit, communication is more than telling stories—it\u0026#39;s about earning trust.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;You\u0026#39;ll help shape the reputation of one of Southeast Asia\u0026#39;s most important technology companies, ensuring that every conversation with our customers, employees, partners, regulators, and communities reinforces the values that have made Xendit a trusted financial infrastructure platform across the region.\u0026lt;/p\u0026gt;","departments":[{"id":4086038003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4010058003,"name":"Singapore","location":"Singapore, Central, Singapore","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7806554003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7653356003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5727408003,"location":{"name":"Singapore, Singapore"},"metadata":null,"id":7653356003,"updated_at":"2026-06-18T04:14:58-04:00","requisition_id":"1247","title":"Head of Treasury","company_name":"Xendit","first_published":"2026-03-08T23:28:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As the Head of Treasury at Xendit, you will be the primary architect of our treasury engine. You will sit at the intersection of finance, product, and strategy, taking full ownership of our Treasury P\u0026amp;amp;L and ensuring that every dollar—and every local currency—is working as profitably as possible.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a strategic leader who thinks like an owner. You will navigate complex cross-border liquidity challenges, negotiate high-stakes FX spreads, and optimize yield on Xendit’s held funds. Whether it’s designing sophisticated liquidity strategies or integrating cutting-edge financial instruments (like stablecoins) into our flow, you will be responsible for balancing risk with aggressive growth. If you are a seasoned treasury expert who thrives in high-velocity environments and enjoys the challenge of building a world-class function from the ground up, this role would be a good fit for you.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Minimum Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7-10 years of Treasury experience, with at least 3-5 years heading up Treasury in a Fintech or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience Optimizing yields on held funds (interest rate, time deposits etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience Managing FX (advising on spreads, hedging FX risk, netting strategies)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and implementing funding and liquidity strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selecting, negotiating with and managing financial partners related to liquidity provisions (e.g., banks, debt providers)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience defining technology / tool stack for Treasury function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills and the ability to build and maintain internal and external relationships effortlessly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with stablecoins\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in managing FX risk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in fast moving FinTech startup\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the Treasury P\u0026amp;amp;L and maximize generated profits\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize funds and costs to generate profit from floats and cross-border movement\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Growth on pricing structures for FX, post-funding, and early settlement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage global banking partners on FX pricing, fees, deposit rates, fund placements and liquidity provisioning (the banking relationships will be held by our Financial Partnerships)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Determine optimal bank account structures and float allocations across global and local entities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Forecasting liquidity needs for Xendit\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Explore newer financial instruments (e.g., Stablecoins), and work with internal stakeholders to support use cases utilizing these\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage Treasury P\u0026amp;amp;L captures:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Revenue: Interest on merchant funds, liquidity arrangements, and FX revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Costs: Bank fees, financing costs, FX hedging, and partner spread costs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Work with internal stakeholders on Treasury goals:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Compliance: Ensure strategies meet safeguarding and other regulatory requirements\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Risk: Effectively manage FX and exposure risk frameworks\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Operations: Operationalize liquidity and float allocations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product/Engineering: Build or buy the right tooling to enable the Treasury function, and productizing effective cross border fund movements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth: Align with Sales and Account Management on FX and liquidity commercial pricing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Partnerships: Align on targets for financial partners required to achieve Treasury goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Finance \u0026amp;amp; Accounting: Liaising in executing company / operation fund movements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4018726003,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4010058003,"name":"Singapore","location":"Singapore, Central, Singapore","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7731687003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5764959003,"location":{"name":"Jakarta, Indonesia"},"metadata":null,"id":7731687003,"updated_at":"2026-07-10T00:44:01-04:00","requisition_id":"1284","title":"IT GRC Analyst","company_name":"Xendit","first_published":"2026-06-18T22:26:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Xendit, we are looking for a mid-level/senior-level IT GRC Analyst to sit at the intersection of technology, compliance, and risk — not just for Indonesia, but across all of Xendit\u0026#39;s operating markets. As an individual contributor, you will be responsible for ensuring our IT systems, processes, and controls meet the regulatory obligations and certification standards of every jurisdiction we operate in. You will be our regional GRC go-to person, coordinating directly with regulatory bodies across the regions (Bank Indonesia / OJK, BSP, BOT, etc). Beyond regulatory compliance, you will own and drive the full lifecycle of our IT certifications such as PCI-DSS and ISO 27001. You will work closely with engineering, security, product, and legal teams to embed compliance into how we build and operate. This is a role for someone who is detail-oriented, thrives in multi-market complexity, and can translate a wide range of regulatory requirements into practical, actionable controls in a fast-moving fintech environment.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Minimum Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–5 years of hands-on experience in IT GRC, IT Risk Management, or IT Compliance roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid working knowledge of PCI-DSS, ISO 27001 frameworks, including implementation, certification, and audit readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Bank Indonesia (BI) and OJK IT governance regulations applicable to payment service providers in Indonesia\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to or willingness to take regulatory requirements in at least one other Southeast Asian or international market (e.g., BSP, BOT, MAS, BNM, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience conducting IT risk assessments, control testing, and gap analyses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to develop, review, and maintain IT policies, standards, and procedures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with the ability to translate diverse regulatory requirements into technical and operational controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective communicator who can engage both technical and non-technical stakeholders across multiple countries and time zones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience navigating Bank Indonesia\u0026#39;s PJP (Penyelenggara Jasa Pembayaran) Category 1 or Category 2 licensing requirements, including ongoing IT compliance obligations and regulatory examination readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience managing end-to-end certification processes — scoping, readiness assessment, evidence preparation, auditor coordination, and post-certification surveillance — for ISO 27001, PCI-DSS, or SOC 2\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience coordinating IT audits or regulatory examinations with regional bodies such as BSP (Philippines), BOT (Thailand), MAS (Singapore), BNM (Malaysia), etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant professional certifications such as CISA, CRISC, ISO 27001 Lead Implementer, or ISO 27001 Lead Auditor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in fintech, digital payments, or financial services in a multi-market Southeast Asian or global context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to cloud environments and understanding of cloud security control frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in working cross-functionally with engineering and product teams to embed compliance-by-design principles\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and support Xendit\u0026#39;s compliance programs for certification and regulatory audits, ensuring controls are implemented, tested, and evidenced effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary GRC point of contact for regional regulatory needs, coordinating IT-related audit and examination processes with regional regulatory bodies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the full certification lifecycle for applicable frameworks — from initial scoping and gap analysis through certification issuance and ongoing surveillance — ensuring timely renewals and continuous compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct periodic IT risk assessments across markets, maintain a consolidated IT risk register, and track remediation activities through to closure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform internal control testing and assessments to evaluate the design and operating effectiveness of IT controls across Xendit\u0026#39;s regional entities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify compliance gaps across markets and work with relevant teams to develop and execute remediation plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, review, update, and enforce IT policies, standards, and procedures in line with multi-jurisdictional regulatory and framework requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate regulatory and third-party audits end-to-end, including preparing evidence packages, managing auditor requests, and facilitating examiner meetings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor the evolving regulatory landscape across all operating markets and assess the impact of new or updated requirements on Xendit\u0026#39;s IT environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce compliance dashboards, regional status reports, and management briefings to keep stakeholders informed of GRC posture across all markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with engineering, product, security, and legal teams to embed compliance and risk considerations into project delivery and system design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support continuous improvement of GRC processes, tooling, and automation to scale compliance operations efficiently across a growing number of markets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4017507003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4029843003,"name":"Indonesia","location":"Jakarta, Jakarta, Indonesia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7772750003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5781188003,"location":{"name":"Bangkok, Thailand"},"metadata":null,"id":7772750003,"updated_at":"2026-06-18T04:59:01-04:00","requisition_id":"1317","title":"Junior Accountant","company_name":"Xendit","first_published":"2026-06-14T22:17:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;Role Overview\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a detail-oriented and proactive Junior Accountant (2+ years experience) to support Xendit’s finance operations in Thailand. This role will work closely with TH finance team and regional stakeholders to ensure accurate accounting, compliance, and strong financial controls in Thailand.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Record day-to-day financial transactions in the accounting system, including Accounts Payable (AP) and Accounts Receivable (AR)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Verify invoices, receipts, payment vouchers, and supporting documents for accuracy and legitimacy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Preparing and filing monthly tax returns, including Withholding Tax (P.N.D. 3, 53), Value Added Tax (P.P. 30), and Social Security Fund (SSF) submissions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform monthly bank reconciliations and investigate ledger discrepancies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform monthly General Ledger reconciliations, including clearing accounts, accruals, prepayments, intercompany balances, and control accounts, ensuring all reconciling items are identified, investigated, and resolved timely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist senior accountants in month-end and year-end closing processes, including preparing journal entries and tracking fixed assets/depreciation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with internal departments, external vendors, and local authorities (such as the Revenue Department) regarding financial documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support statutory reporting and coordinate with external auditors and tax advisors in various jurisdictions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in intercompany reconciliations and cross-border transaction accounting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Operations, and FinOps teams to support financial reporting needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Accounting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of accounting experience (AP is preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables) and comfortable working with large datasets and numbers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of Thai Tax Laws and Thai Financial Reporting Standards (TFRS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge in Netsuite ERP system a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good command of Thai, conversational English (ability to handle emails and basic communication) is highly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High attention to detail, strong ownership mindset, and ability to work in a fast-paced fintech environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Do whatever it takes to make Xendit succeed\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4018726003,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4021281003,"name":"Thailand","location":"Bangkok, Thailand","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7697982003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5749857003,"location":{"name":"Bangkok, Thailand"},"metadata":null,"id":7697982003,"updated_at":"2026-07-21T05:53:39-04:00","requisition_id":"1269","title":"Merchant Ops Team Lead","company_name":"Xendit","first_published":"2026-04-13T06:12:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Merchant Operations Team Lead, you will play a critical role in enabling businesses to grow on Xendit’s platform. You will be responsible for reviewing and processing merchant KYC profiles in line with regulatory requirements and internal policies, assessing LDD, BDD, and business use cases to determine merchant eligibility.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Beyond onboarding, you will support payment channel activations by working closely with external partners and internal teams to ensure merchants are successfully set up to accept payments. You will coordinate submissions, track progress, resolve issues, and help unblock delays, while ensuring compliance and a smooth end-to-end experience for merchants.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will collaborate with cross-functional teams including Compliance, Risk, Product, Sales, and Partnerships to solve onboarding and activation cases efficiently, always keeping customer experience at the forefront. You will also gain a strong understanding of payment flows, partner requirements, and regulatory considerations, and contribute to continuous improvements in processes and tools.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who enjoys problem-solving, cross-team collaboration, and making a meaningful impact on how merchants experience Xendit from day one.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Behaviors\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Builds a collaborative and accountable team culture, fostering ownership and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to provide clear direction, align team priorities, and effectively manage team capacity and workload.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handles conflicts and escalations effectively while maintaining team morale and engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with a proactive mindset and effective communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to think critically and creatively, offering assertive and practical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly adaptable, detail-oriented, and flexible to changing priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of multitasking and managing competing demands in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resilient under pressure, with a positive attitude toward challenges and setbacks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates strong leadership and team management skills, including coaching, mentoring, and performance management.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree from a reputable university majoring in the following or equivalent:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Business Administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Finance / Accounting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Computer Science/IT\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;3 to 5 years of experience working in a customer facing role, Merchant Onboarding or of similar nature. Fresh Graduates from reputable universities are welcome to apply.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Must be Professionally fluent in both English and Thai\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standard proficiency with Microsoft Office or Google Suite tools (Word, Excel, Powerpoint, Gdocs, Gsheets, Gslides)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plus points if you have prior experience in a fintech/banking operations function or previously worked with opening client accounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the Merchant Operations for Thailand team, overseeing performance management, coaching, and team development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor team performance and identify improvement areas, working with relevant stakeholders to drive enhancements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with local and global stakeholders to ensure a smooth merchant onboarding experience and aligned requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive operational excellence by improving processes, reducing inefficiencies, and ensuring SLA adherence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the escalation point for complex cases and ensure timely resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Compliance, Risk, and Partnership teams to streamline onboarding and activation processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead implementation of new tools, workflows, and automation initiatives (e.g. AI, Admin Dashboard improvements).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report key operational metrics, providing insights and recommendations for improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support new market launches by setting up processes, tools, and team readiness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a collaborative team culture and drive continuous improvement initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4018724003,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4021281003,"name":"Thailand","location":"Bangkok, Thailand","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7697982003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7806797003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5796334003,"location":{"name":"Singapore, Singapore"},"metadata":null,"id":7806797003,"updated_at":"2026-07-16T19:49:59-04:00","requisition_id":"1337","title":"Office of the Chief Revenue Officer","company_name":"Xendit","first_published":"2026-07-16T08:24:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;The Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;This is a high-performance role for an exceptional early-career professional who wants to operate at the center of Xendit\u0026#39;s most important commercial and strategic decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Working directly with the Chief Revenue Officer, you will help shape and execute Xendit\u0026#39;s global go-to-market agenda. You will bring structure to ambiguous problems, develop rigorous recommendations, and drive cross-functional initiatives from idea through execution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The pace is fast, the standards are world class, and the work is highly visible. You will operate with significant autonomy, limited structure, and direct exposure to senior leadership. At times, the hours will be long and unpredictable because the role follows the company\u0026#39;s highest-priority needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For the right person, this is an opportunity to accelerate quickly, build judgment across the business, and develop toward a flexible high-potential leadership track within Xendit.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;What You Will Own\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global GTM planning: support the development, alignment, and execution of Xendit\u0026#39;s global commercial priorities, operating plans, and growth agenda.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional strategic initiatives: lead complex programs spanning Sales, Partnerships, Marketing, Customer Success, Revenue Operations, Product, Finance, and Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Board and leadership materials: develop clear, rigorous, and executive-ready analyses, narratives, presentations, and recommendations for senior leadership and Board discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic decision support: help evaluate Xendit\u0026#39;s most important commercial and company-wide choices through structured analysis, financial modelling, market insight, and sound judgment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operating cadence: strengthen planning, business reviews, dashboards, decision forums, and follow-through across the global GTM organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRO leverage: act as a force multiplier for the CRO by identifying issues early, driving priorities forward, and ensuring critical initiatives are executed with speed and quality.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;The Questions You May Help Answer\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Where should Xendit focus its next phase of commercial growth?\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;How should we allocate resources across markets, products, customer segments, and channels?\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;What should our global GTM model look like as the company scales?\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Which strategic initiatives will have the greatest impact on growth, productivity, and customer outcomes?\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;What information and recommendations do senior leaders need to make better and faster decisions?\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;How do we turn ambitious priorities into coordinated execution across functions and geographies?\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-6 years of professional experience, with a strong preference for candidates from a top-tier management consulting firm or a leading global investment bank.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Alternatively, exceptional experience in Strategic Finance, Corporate Strategy, Business Operations, or an Office of the CEO/CRO role within a high-growth technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding analytical ability, structured problem-solving skills, and financial modelling capability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and verbal communication, including the ability to turn complex analysis into concise executive-level recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of taking ownership, managing multiple workstreams, and delivering high-quality output under tight timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong judgment, intellectual curiosity, and comfort operating in situations where the answer is not obvious.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The maturity and presence to work directly with senior leaders while remaining humble, collaborative, and open to feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A bachelor\u0026#39;s degree in Business, Economics, Finance, Engineering, Computer Science, or another analytically rigorous discipline.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;You Will Thrive Here If You\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set exceptionally high standards for yourself and the quality of your work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy difficult, ambiguous problems and do not wait for perfect information before moving forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can move fluidly between strategic thinking, detailed analysis, executive communication, and hands-on execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are energized by a fast pace, high accountability, and direct feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate complex ideas simply and make it easier for others to make decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence through credibility, preparation, and follow-through rather than formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are willing to do what the moment requires, including working long or unpredictable hours when major priorities demand it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Working Model\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The role is based in Singapore.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We expect team members to work from the office four days per week to support close collaboration and rapid decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel is expected to be approximately 10-20%, depending on business priorities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Why This Role\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Few roles offer this level of responsibility, exposure, and learning so early in a career. You will work directly with the CRO, collaborate with leaders across Xendit, and contribute to decisions that shape the company\u0026#39;s growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a traditional coordination role. It is designed for someone who wants to be challenged, develop rapidly, and earn increasing responsibility through performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are looking for a comfortable, highly structured position, this role will not be the right fit. If you are looking for demanding work, exceptional exposure, and the opportunity to build toward a future leadership role, we would like to hear from you.\u0026lt;/p\u0026gt;","departments":[{"id":4018181003,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":4010058003,"name":"Singapore","location":"Singapore, Central, Singapore","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7806797003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7690481003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5746634003,"location":{"name":"Jakarta, Indonesia"},"metadata":null,"id":7690481003,"updated_at":"2026-07-14T03:34:29-04:00","requisition_id":"1332","title":"People Operations Analyst for Customer Experience (CX)","company_name":"Xendit","first_published":"2026-07-08T05:17:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a People Operations Analyst for Customer Experience (CX), you will play a critical role in enabling Customer Experience teams to perform at their best by building scalable people operations, improving team readiness, and ensuring operational excellence across the CX organization and regions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be responsible for managing and improving key people processes across the employee lifecycle, including hiring, onboarding, knowledge management, workforce scheduling, capacity planning, and team engagement. You will work closely with CX leadership, Team Leads, Operations, People teams, and cross-functional stakeholders to ensure teams have the right resources, knowledge, and support to deliver exceptional customer experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Beyond daily people operations, you will drive initiatives that strengthen team capability and culture. You will support knowledge acquisition and distribution, maintain operational documentation, identify improvement opportunities, and ensure critical information is effectively cascaded across teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will combine analytical thinking, operational excellence, and strong stakeholder management to improve how CX teams operate at scale. You will gain exposure to workforce strategy, employee experience, and operational improvement initiatives while contributing directly to the effectiveness and engagement of CX teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who enjoys working with people, solving operational challenges, building structured processes, and creating meaningful impact behind the scenes of customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Minimum Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Behaviors\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills with a proactive mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and stakeholder management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized with strong attention to detail and ability to manage multiple priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a fast-paced environment with evolving business needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ownership mindset with the ability to identify problems and drive solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People-oriented with a genuine interest in improving employee experience and team effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable, collaborative, and comfortable working across different teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree from a reputable university, majoring in the following or equivalent:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Business Administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Human Resources / Psychology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Industrial Engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Analytics / related fields\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1–3 years of experience in People Operations, Customer Experience Operations, Workforce Management, Business Operations, Human Resources Generalist, Human Resources Business Partner, Organization Development, Learning \u0026amp;amp; Development, or similar functions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Google Workspace or Microsoft Office tools (Google Sheets/Excel, Docs/Word, Slides/PowerPoint), and Zapier\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills in English\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an automation mindset to reduce manual works\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Experience in any of the following areas is a plus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hiring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee engagement or culture initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Workforce scheduling or capacity planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning \u0026amp;amp; development, and\u0026amp;nbsp; knowledge management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer operations/service operations environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support CX workforce growth by coordinating hiring activities, ensuring smooth recruitment processes, and maintaining hiring readiness based on business needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure CX new joiners have a structured onboarding journey aligned with team expectations and operational needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support CX Organizational Development initiatives (training, learning management system) and knowledge documentation to ensure operational updates, product changes, and best practices are effectively communicated across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze CX workforce data and operational trends to support scheduling and shift arrangement processes to ensure adequate operational coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organize and execute CX team engagement feedback, insights, programs, recognition initiatives, and culture-building activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with multiple stakeholders to resolve operational challenges and improve processes including CX leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4018724003,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4029843003,"name":"Indonesia","location":"Jakarta, Jakarta, Indonesia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7690481003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7784608003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5786353003,"location":{"name":"Hong Kong; India; Jakarta, Indonesia; Manila, Philippines; Singapore, Singapore"},"metadata":null,"id":7784608003,"updated_at":"2026-07-03T03:27:23-04:00","requisition_id":"1323","title":"Product Manager – Risk Products","company_name":"Xendit","first_published":"2026-06-25T06:21:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;Job Overview\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Xendit is looking for a driven Product Manager to lead our risk product suite. Leading a dedicated risk engineering and data science squad, you will own the roadmap and execution for merchant onboarding, transaction fraud prevention, and credit risk models. Your goal is to build scalable infrastructure that minimizes financial loss while providing a seamless experience for legitimate merchants and buyers across Southeast Asia.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Roadmap Execution: Own, iterate, and deliver the data-driven product roadmap for risk infrastructure, prioritising across fraud, onboarding, and credit pillars based on business impact while continuously monitoring key metrics like chargeback rates, fraud false-positives, and onboarding cycle time.\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fraud Prevention:\u0026lt;/strong\u0026gt; Real-time risk engines and machine learning models for payments and portfolio monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Dispute Management:\u0026lt;/strong\u0026gt; Chargeback and dispute resolution workflows across all payment channels, ensuring clear, auditable outcomes for merchants and Xendit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Credit Risk Management: \u0026lt;/strong\u0026gt;Lending and settlement risk models to assess and mitigate financial exposure related to merchant payout cycles and transactional settlements.\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;h3\u0026gt;Requirements \u0026amp;amp; Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 5+ years of Product Management experience, specifically within Fintech, Payments (specially cards acquiring), or Risk domains, including a track record of driving roadmap and execution for cross-functional squads (engineers, data, commercial) through influence rather than formal authority.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; Communication: \u0026lt;/strong\u0026gt;Strong analytical skills to independently query data, translate complex metrics into product decisions, and clearly communicate technical concepts to non-technical stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Domain Knowledge\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Credible, hands-on expertise in at least two of the following:\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Payments fraud prevention and continuous transaction/portfolio monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dispute Management and chargeback resolution across payment channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Credit risk assessment, lending models, and merchant settlement risk, including familiarity with related regulatory considerations.\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4017509003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4123819003,"name":"India","location":null,"child_ids":[],"parent_id":null},{"id":4029843003,"name":"Indonesia","location":"Jakarta, Jakarta, Indonesia","child_ids":[],"parent_id":null},{"id":4010061003,"name":"Malaysia","location":"Kuala Lumpur, Kuala Lumpur, Malaysia","child_ids":[],"parent_id":null},{"id":4010057003,"name":"Philippines","location":"Manila, Manila, Philippines","child_ids":[4096712003],"parent_id":null},{"id":4010058003,"name":"Singapore","location":"Singapore, Central, Singapore","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7545780003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5678113003,"location":{"name":"Jakarta, Indonesia; Singapore, Singapore"},"metadata":null,"id":7545780003,"updated_at":"2026-06-18T04:14:58-04:00","requisition_id":"1204","title":"Product Manager - User \u0026 Accounts","company_name":"Xendit","first_published":"2026-03-27T06:33:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Product Manager, Accounts Lifecycle, will be the strategic owner of the entire merchant journey, from initial sign-up and onboarding (Activation) through ongoing engagement and retention. A core focus of this role is to skillfully balance the necessity for a world-class Merchant Experience (MX) with stringent Compliance and Risk requirements (e.g., KYC/AML). This individual must be highly adept at navigating complex trade-offs and driving alignment across multiple, interdependent product and risk teams.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Minimum Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of Product Management specifically focusing on customer/merchant lifecycle, growth, or product-led growth (PLG) initiatives, ideally within FinTech, Payments, or an equivalent high-compliance industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical expertise is a significant advantage: Ability to understand technical architecture and integration points to facilitate meaningful discussions with engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills to strategically navigate and prioritize conflicting demands from multiple stakeholders (e.g., business goals vs. risk constraints).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build consensus and drive outcomes across large, interdependent organizational structures.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Domain Expertise (Critical): Direct product management experience within FinTech, Payments, or a similarly regulated industry that requires balancing user experience with strict Compliance, Risk, or Fraud requirements (e.g., KYC/AML).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Expertise (Strong Plus): A background in engineering, computer science, or demonstrated ability to understand technical architecture, APIs, and data flows to facilitate deep, productive discussions with technical teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Account Lifecycle Specialization: Specific experience building or optimizing products related to core lifecycle stages like Onboarding, Activation, Offboarding\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lifecycle Strategy \u0026amp;amp; Roadmap Ownership:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the vision, strategic goals, and execution roadmap for optimizing the end-to-end Merchant Account Lifecycle, with a primary focus on maximizing Onboarding success, Activation rate, and Onboarding Throughput\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesize market trends, competitive analysis, and business goals to prioritize high-impact lifecycle initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Risk, Compliance, and Experience Balancing:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Crucially balance the Merchant Experience needs (speed, clarity, ease-of-use) against strict requirements mandated by Risk, Fraud, and Compliance policies (e.g., KYC/AML checks, documentation needs).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with Risk and Compliance teams to design product processes that embed necessary controls with the lowest possible friction for the merchant.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively anticipate and translate new regulatory and policy changes into clear product requirements and required experience updates.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Product Discovery \u0026amp;amp; Execution:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the product discovery process, generating deep insights through merchant feedback, data analysis, and user research.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate strategic goals into clear, actionable Product Requirements Documents (PRDs), user stories, and acceptance criteria for engineering and design teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the prioritization of features, fixes, and experiments, strategically managing a backlog that is often subject to frequently changing demands from business and regulatory forces.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Cross-Functional Leadership \u0026amp;amp; Navigation:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a highly effective navigator and consensus builder across interdependent core product teams (e.g., Payments, Core Platform) to ensure a unified and consistent merchant experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary liaison between Engineering, Design, Customer Success, Marketing, Risk, and Compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly communicate product progress, outcomes, and the rationale behind complex trade-offs (especially those involving risk vs. experience) to senior stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4017509003,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4029843003,"name":"Indonesia","location":"Jakarta, Jakarta, Indonesia","child_ids":[],"parent_id":null},{"id":4010058003,"name":"Singapore","location":"Singapore, Central, Singapore","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7703673003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5742678003,"location":{"name":"Mexico"},"metadata":null,"id":7703673003,"updated_at":"2026-06-18T04:14:58-04:00","requisition_id":"1261","title":"Regulatory Compliance and AML Manager","company_name":"Xendit","first_published":"2026-04-16T23:16:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly motivated and proactive Regulatory Compliance Officer and AML Manager to join our team in Mexico. In this independent contributor role, you will be the driving force behind ensuring our company\u0026#39;s adherence to all relevant Mexico and LATAM regulations, internal policies, and ethical standards. You will identify and address compliance needs autonomously, taking initiative to conduct risk assessments, investigations, and training initiatives. Reporting to Regional Compliance, this role demands a self-directed individual who thrives in a fast-paced environment and takes ownership of their responsibilities.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Minimum qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Must have a valid AML/CFT certification issued by the CNBV (Certificación PLD/FT), and be eligible to act as Compliance Officer before Mexican regulators.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7-10 years of experience in AML and regulatory compliance, preferably in the FinTech space.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in front-facing financial services regulators in Mexico and Latin America.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong self-motivation and a proactive approach to problem-solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to work independently and take ownership of your tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management and organizational skills to prioritize effectively in a dynamic environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work with minimal supervision and seek guidance only when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good command in written and verbal communication skills in Spanish and English.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a high-growth FinTech, payments, or\u0026amp;nbsp; digital financial services environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with regulatory licensing processes and engagement with supervisory authorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing or working with transaction monitoring systems and compliance tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Responsible for leading and executing activities related to the application, regulatory approval, and ongoing compliance of licenses, including money transmitter and payment aggregator licenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and maintain Anti-Money Laundering (“AML”) and Countering the Financing of Terrorism (“CFT”) policies and procedures in compliance with relevant regulations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal departments to ensure effective communication and implementation of AML and regulatory compliance controls.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate internally to report suspicious activity to regulatory authorities when necessary.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and assess potential compliance risks within your area of responsibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Product\u0026amp;nbsp; teams to ensure all products and features are designed and operated in compliance with applicable regulatory requirements, translating regulatory obligations into clear business and system requirements where necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently conduct investigations into suspected compliance violations and recommend appropriate corrective actions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver engaging compliance training sessions to educate and empower employees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of industry trends and regulatory changes, anticipating their impact on the company and taking proactive steps to ensure compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain meticulous documentation of all compliance activities and reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support in the acquisition of regulatory licenses to enhance our product offering to our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise directly with external auditors, internal auditors and regulators as needed, demonstrating confidence and professionalism.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously seek opportunities to improve and streamline compliance processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4067901003,"name":"Compliance","child_ids":[],"parent_id":null}],"offices":[{"id":4109891003,"name":"Mexico","location":"Mexico, Mexico","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7683511003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5742184003,"location":{"name":"Kuala Lumpur, Malaysia"},"metadata":null,"id":7683511003,"updated_at":"2026-06-18T04:14:58-04:00","requisition_id":"1259","title":"Regulatory Compliance and AML Manager","company_name":"Xendit","first_published":"2026-05-19T23:57:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly motivated and proactive Regulatory Compliance and AML Manager to join our team in Kuala Lumpur, Malaysia. In this independent contributor role, you will be the driving force behind ensuring our company\u0026#39;s adherence to all relevant Malaysia regulations, internal policies, and ethical standards. You will identify and address compliance needs autonomously, taking initiative to conduct risk assessments, investigations, and training initiatives. Reporting to Regional Compliance, this role demands a self-directed individual who thrives in a fast-paced environment and takes ownership of their responsibilities.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Minimum qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Business, Law, Management, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7-10 years of experience in AML and regulatory compliance, preferably in the FinTech space.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in front-facing financial services regulators in Malaysia.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of the central bank (Bank Negara Malaysia, BNM) regulations, AML/CFT requirements, and cross-border payment frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with regulatory licensing processes and engagement with supervisory authorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong self-motivation and a proactive approach to problem-solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to work independently and take ownership of your tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management and organizational skills to prioritize effectively in a dynamic environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work with minimal supervision and seek guidance only when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing or working with transaction monitoring systems and compliance tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Regulatory Compliance \u0026amp;amp; Licensing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure compliance with BNM regulations, including merchant acquiring and planned cross-border activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the licensing application process for new regulatory approvals, working closely with internal stakeholders and regulators.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and interpret regulatory developments, ensuring timely implementation of changes in laws and guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary liaison with BNM and other relevant regulatory bodies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;AML/CFT \u0026amp;amp; Risk Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the AML/CFT compliance programme, ensuring adherence to local and international standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement risk-based approaches to transaction monitoring, customer due diligence (CDD), and enhanced due diligence (EDD) for high-risk customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure robust sanctions screening processes are in place, aligned with regulatory requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct compliance testing and assessments, identifying gaps and ensuring timely remediation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Compliance Advisory \u0026amp;amp; Business Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide proactive compliance guidance to business teams on new product launches, partnerships, and commercial initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the development of internal policies and procedures, ensuring they align with regulatory expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver compliance training to internal teams, fostering a strong compliance culture.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Reporting \u0026amp;amp; Governance\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee and manage regulatory reporting obligations, ensuring timely and accurate submissions to BNM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and enhance the compliance monitoring framework, ensuring effective oversight of business activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with regional compliance teams to harmonise best practices across markets.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4067901003,"name":"Compliance","child_ids":[],"parent_id":null}],"offices":[{"id":4010061003,"name":"Malaysia","location":"Kuala Lumpur, Kuala Lumpur, Malaysia","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7731774003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5765000003,"location":{"name":"Beijing, China; Hong Kong; Kuala Lumpur, Malaysia; Shanghai, China; Shenzhen, China; Singapore, Singapore"},"metadata":null,"id":7731774003,"updated_at":"2026-06-18T04:14:58-04:00","requisition_id":"1285","title":"Senior Implementations Manager","company_name":"Xendit","first_published":"2026-05-12T04:04:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Xendit, we are looking for a Senior Implementations Manager\u0026amp;nbsp;to lead the successful onboarding of large mainland Chinese enterprise clients onto our payments platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will own the end-to-end implementation journey — from post-sale handover through to go-live — ensuring clients are set up for long-term success. You will work closely with customers to understand their business models, payment flows, and operational requirements, translating these into structured implementation plans and technical integrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will manage complex onboarding projects involving API integrations, payment method configuration, and system alignment with clients’ internal processes. This includes coordinating across internal teams (Sales, Product, Engineering, Compliance) and external client stakeholders to drive timely and high-quality delivery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the primary point of contact during onboarding, you will proactively manage timelines, risks, and dependencies, while maintaining clear and consistent communication with clients — including enterprise stakeholders in Greater China. You will also guide clients through best practices, provide enablement and training, and ensure a smooth transition to post go-live ownership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who combines strong project management discipline with client-facing experience in complex B2B or fintech environments, and is comfortable operating in fast-paced, high-growth settings.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Minimum Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–8 years of experience in onboarding, implementation, professional services, or project management roles within B2B SaaS, fintech, or payments environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of leading end-to-end enterprise implementations, from post-sale handover through to go-live\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management capabilities, including experience managing timelines, dependencies, risks, and multiple stakeholders across concurrent projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience working with APIs, system integrations, or technical product implementations (ability to work closely with engineering teams and translate technical concepts to clients)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to engage and manage enterprise clients, including handling complex requirements, escalations, and senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working cross-functionally with Sales, Product, Engineering, and Compliance teams to deliver client outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills in English and Mandarin (business proficiency required) to effectively support Greater China clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of ownership and accountability, with the ability to operate independently in fast-paced, high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in payments, fintech, or financial infrastructure, particularly working with APIs, payment flows, or regulated environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience supporting or onboarding enterprise clients in Greater China (Mainland China, Taiwan, Hong Kong)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in consulting, system integration, or professional services, with exposure to structured project delivery methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with project management frameworks (e.g. Agile, Scrum, or Waterfall) and tools (e.g. Jira, Asana, Notion)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to manage multi-market or cross-border implementations, including navigating regulatory, operational, or cultural nuances\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in high-growth or fast-scaling technology companies, with the ability to adapt processes and operate in evolving environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to data migration, system mapping, or workflow design as part of client onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving mindset with the ability to identify process gaps and proactively improve implementation playbooks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own end-to-end onboarding and implementation for enterprise and mid-market clients, from post-sale handover through to successful go-live\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage structured implementation plans, including timelines, milestones, dependencies, and clear success criteria\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary point of contact during onboarding, building strong relationships with client stakeholders and driving alignment across technical and business teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead technical integrations, working closely with clients and internal engineering teams on API implementation, system configuration, and workflow alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively manage risks, issues, and escalations, ensuring blockers are identified early and resolved efficiently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate cross-functionally with Sales, Product, Engineering, Risk, and Compliance teams to deliver high-quality onboarding outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate client workshops, solution discussions, and training sessions to ensure successful product adoption and operational readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive clear and consistent communication, including regular status updates, stakeholder reporting, and executive-level summaries where required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support onboarding of Greater China enterprise clients, navigating language, cultural, and operational nuances effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously identify opportunities to improve onboarding processes, tooling, and playbooks, contributing to scaling the OIM function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure smooth handover to post-go-live teams (e.g. Customer Success / Account Management), with clear documentation and context transfer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4018724003,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4054818003,"name":"China","location":null,"child_ids":[4118717003,4118718003],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7731779003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5765002003,"location":{"name":"Beijing, China; Hong Kong; Kuala Lumpur, Malaysia; Shanghai, China; Shenzhen, China; Singapore, Singapore; Taipei, Taiwan"},"metadata":null,"id":7731779003,"updated_at":"2026-06-18T04:14:58-04:00","requisition_id":"1286","title":"Senior Manager, Customer Success","company_name":"Xendit","first_published":"2026-05-12T04:10:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Xendit, we are looking for an experienced Senior Manager Customer Success to partner with our largest clients and drive long-term growth and success on our platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will own the post-go-live customer lifecycle, working closely with enterprise clients to maximise adoption, optimise payment performance, and unlock new growth opportunities. You will develop a deep understanding of your clients’ business models, payment flows, and operational challenges, and translate these into actionable strategies that drive measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will act as a trusted advisor to both technical and business stakeholders, leading solutioning discussions, identifying opportunities for expansion, and coordinating cross-functional efforts across Product, Engineering, and Commercial teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who combines strong commercial acumen with product and technical understanding, and is comfortable managing complex enterprise relationships — including clients in Greater China — in a fast-paced, high-growth environment.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Minimum Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8–10 years of experience in Customer Success, Technical Account Management, or related client-facing roles within B2B SaaS, fintech, or payments environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of managing and growing enterprise accounts, including driving adoption, retention, and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial mindset, with experience contributing to or owning revenue outcomes (e.g. NRR, upsell, cross-sell)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to engage and influence senior stakeholders (VP, C-level) across both technical and business functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of technical products (e.g. APIs, integrations, payment flows) and ability to translate product capabilities into business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate independently and lead complex client engagements, including managing escalations and competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills in English and Mandarin (business proficiency required) to support Greater China clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working cross-functionally with Sales, Product, Engineering, and Operations teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving and analytical skills, with a focus on driving measurable customer outcomes\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in payments, fintech, or financial infrastructure, particularly in high-growth or global environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience managing enterprise clients in Greater China (Mainland China, Taiwan, Hong Kong)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of delivering measurable impact (e.g. improving payment success rates, driving revenue growth, expanding product adoption)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in multi-market or cross-border client environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in consulting, solution engineering, or strategic account management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data analysis or performance optimisation (e.g. transaction success rates, funnel optimisation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or contributing to customer success playbooks, frameworks, or segmentation strategies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own a portfolio of Chinese-speaking enterprise accounts, driving adoption, retention, and growth across the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deep understanding of clients’ business models, payment flows, and success drivers, and translate these into actionable strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive Implementation of expansion opportunities (upsell, cross-sell, new use cases) in partnership with Account Management and Sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted advisor to client stakeholders, including senior executives, on product usage, optimisation, and growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead solutioning discussions for new use cases, working closely with Product and Engineering teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and improve key performance metrics (e.g. payment success rates, volume growth, product adoption)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively manage risks, issues, and escalations, ensuring high levels of customer satisfaction and trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate cross-functionally with Product, Engineering, Risk, and Commercial teams to deliver client outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support strategic initiatives to scale Customer Success, including playbooks, segmentation, and operational improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor or support junior team members where needed, contributing to overall team capability\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4018724003,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4054818003,"name":"China","location":null,"child_ids":[4118717003,4118718003],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7771521003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5780556003,"location":{"name":"Bangkok, Thailand"},"metadata":null,"id":7771521003,"updated_at":"2026-07-13T22:38:37-04:00","requisition_id":"1322","title":"Senior Merchant Support","company_name":"Xendit","first_published":"2026-06-15T01:00:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;About the Job\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Merchant Support, you will be in a fast-paced team that provides our customers with undivided attention and care. You will be ready to take on any issues or inquiries that our customers raise, work to prevent fires and support our customer\u0026#39;s hurdle. You will capture important customer insights and feedback from inquiries that you will receive which will help us to continuously improve our product and service delivery. You will collaborate with various departments to solve the inquiries from customers. Through all the intensity of Senior Merchant Support, you will be the expert of our customers. You will understand our customers’ pains, and solve it as your day to day activities! Given the continuous nature of transactions in the payments industry, we must remain prepared at all times to assist our customers. As customers are our utmost priority, your role as the Senior Merchant Support is crucial.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Qualifications\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Behaviour\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Responsive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy the puzzle of solving open-ended problems; you have a great analytical mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing to be rostered on for weekends and public holiday\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform can do attitude in handling assigned projects which involve research, analysis, also driving them to completion if required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate well in English across teams within Xendit discipline and self-driven Confidence Eager to learn\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re goal oriented and able to pursue objectives consistent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re able to show empathy and provide calm-responses to our customers to win their confidence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have minimum 1 years experience in Customer/Merchant Operations management or similar departments in B2B sectors and/OR Relationship Management Experience in Banks, Financial Institutions. Fresh graduates who are eager to learn are also welcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Graduate from reputable Universities majoring in : Engineering, Management, Finance / Accounting, Communications, Computer science/IT\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plus point if you are experienced in ticket management platform i.e. Zendesk, Freshdesk, Zoho, or similar tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Responsibilities\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Handle customer inquiry by communicating through various channels to solve their needs\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Communicate with customers through Email, Whatsapp, Slack, Live Chat and ticketing platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide necessary information requested by customers including but not limited to transaction, product, and onboarding related questions, and do escalation to related stakeholders if necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze customer transaction status with operational tools (Splunk, Redash, Postman).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shows empathy\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;to ensure customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise awareness of existing issues or problems to other CS teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ask relevant questions to the customer to capture more context of the inquiries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify detailed types of inquiries in the ticketing platform for inquiry data insight, that will be used for product and process improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide support our customers during \u0026lt;strong\u0026gt;Daylight time (operation working hour from 8:00 AM – 8:00 PM Bangkok time/GMT+7)\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive or contribute to changes \u0026amp;amp; implementation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Generate idea of operational excellence project from experience in handling customer inquiry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to operational excellence projects and coordinate with relevant stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4018724003,"name":"Customer Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4021281003,"name":"Thailand","location":"Bangkok, Thailand","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7771521003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7788512003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5787782003,"location":{"name":"Kuala Lumpur, Malaysia; Singapore, Singapore"},"metadata":null,"id":7788512003,"updated_at":"2026-07-08T06:13:31-04:00","requisition_id":"1324","title":"Senior Total Rewards Manager","company_name":"Xendit","first_published":"2026-06-29T09:13:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Opportunity\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Total Rewards at Xendit is moving from functional to sophisticated. This role owns the full Total Rewards mandate: compensation design, benefits architecture, equity programme management, reward cycles, and trusted advisory to the executive team — across a multi-market SEA footprint with real regulatory and cultural variation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be the senior analytical and design capability in the function, working directly with the Head of People and regularly influencing executive-level decisions. You\u0026#39;ll design, build, launch and run programmes — with the change management to make them stick. Not advise. Not support. Own.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an IC role with genuine functional scope. It\u0026#39;s IC by design, not by budget. Today this capability sits with the Head of People; this hire takes it over and raises the bar. What the function needs first is a hands-on builder — not a manager of builders. As the function matures there\u0026#39;s a natural path to leading the broader rewards and People Operations scope, but the mandate now is depth, speed, and personally-owned delivery. If you want to build something substantive in a company that\u0026#39;s serious about getting Total Rewards right, read on.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You\u0026#39;ll Own\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Compensation architecture; Own the compensation benchmarking methodology and data infrastructure across SEA markets. Assess the current state, identify gaps, and — where the business is ready — design and implement compensation structures that are market-aligned and scalable. When a compensation question surfaces at executive level, you\u0026#39;re the one with the answer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reward cycles; Lead merit, bonus, and equity refresh cycles end-to-end — programme design, financial modelling, stakeholder alignment, manager tooling, and execution across markets. You manage the cycle, not just the admin.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Benefits; Review, redesign, and optimise benefit programmes across Malaysia, Indonesia, Philippines, Singapore, and other active markets. Balance market competitiveness, cost efficiency, and local regulatory requirements — simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity programme; Own the equity programme end-to-end. Today that means a Carta-administered ESOP: grant management, vesting schedules, exercise administration, and employee education. You\u0026#39;ll improve how the programme operates day-to-day — including the efficiency of how employees exercise options — and be the lead for any future liquidity events (e.g. secondaries, cash liquidation). As the programme structure evolves — whether ESOP, RSUs, stock options, or other structures — you adapt and own the transition.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People data and compensation modelling; Xendit runs a sophisticated, highly customised compensation computation infrastructure through BambooHR — feeding global people data into cash flow modelling, team ROI analysis, salary caps, and performance and compensation normalisation processes. This role takes full ownership of that infrastructure from day one: understand how it\u0026#39;s built, how it flows, and where it can be improved. Over time, you\u0026#39;ll drive the overhaul — more scalable mechanisms, higher accuracy, faster delivery — so that the analytical output is trusted at every level and the business partnership is sharper. You\u0026#39;re in the weeds on the calculations and in the room on the decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive partnership and advisory; Build trusted, advisory relationships with the executive team and business leaders on all compensation matters. Translate data and analysis into clear, confident recommendations that equip leaders to make well-informed decisions. You own the inputs and the advisory relationship — compensation decisions remain with the executive team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manager and leadership enablement; Equip managers to be confident and effective in managing compensation for their teams — through training, tooling, and ongoing partnership. Reduce reliance on the central team for every compensation decision by building the infrastructure and knowledge that enables good judgement at the manager level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Programme design and continuous improvement; Xendit\u0026#39;s Total Rewards infrastructure is functional and will grow. Your job is to understand what exists, what\u0026#39;s missing, and what could work better — then propose and build it. Initiatives might include how total rewards packages are communicated to new hires and existing staff, whether and how compensation banding is implemented, or how manager enablement tools are structured. You identify the opportunity, make the case, and own the delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-assisted operations; Apply and build AI-assisted workflows into Total Rewards processes. This is expected practice here, not a future-state aspiration. You should already be doing this.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What You Bring\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;Minimum qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8–12 years in Total Rewards, with clear evidence of personally designing and launching compensation programmes — not supporting someone else\u0026#39;s. You\u0026#39;ve owned a cycle, not just assisted with one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Category fluency. Compensation in high-growth fintech and payments works differently from SaaS, retail, or corporate environments — regulated entities, licence-driven structures, venture-backed equity norms. Strong preference for candidates who have operated in this category at scaling phase and understand it natively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced data and analytical skills. Builds compensation models from scratch. Interprets statistical outputs. Owns the numbers without a data team behind you. Advanced Excel or Google Sheets is baseline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems and data infrastructure literacy. Comfortable working within and improving a customised HRIS environment — not just a user. Understands how data flows, where dependencies sit, and how to improve the scalability and accuracy of underlying processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity programme experience. Has worked hands-on with equity programmes in a tech or fintech context — grant management, vesting mechanics, exercise administration, employee communications. Comfortable across structures (ESOP, RSUs, stock options). Not just awareness of how equity works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-market experience. Has designed and run rewards across multiple markets with real regulatory variation. SEA experience strongly preferred — the nuance here is learnable, but we value hitting the ground running. Broader global scope is an asset, not a substitute for market-level depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive advisory capability. Able to build trusted working relationships with C-suite and senior business leaders — translates data and analysis into recommendations that are clear, credible, and decision-ready. Understands the difference between advising and deciding, and is effective at both ends of that relationship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-oriented. Currently using AI tools in your day-to-day workflow — for modelling, analysis, communications, or programme design — and actively building more capability. You\u0026#39;re ahead of the curve, not catching up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercial and intellectually rigorous. You translate between business strategy and compensation design — and back again — without losing precision in either direction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience designing Total Rewards programmes through a company transformation — e.g. headcount reset, post-M\u0026amp;amp;A, or significant model change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to equity incentive structures beyond ESOP: RSUs, stock options, LTIPs, and other Silicon Valley-standard long-term incentive programmes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience building TR in a multi-licence regulated fintech environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Why This Role, Why Now\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The People function at Xendit is investing in higher efficiency, higher quality, and AI-augmented capability. This hire is a key part of that. You\u0026#39;ll be working with a Head of People who sits on the executive team, reports directly to the CEO, and is serious about raising the bar on everything Total Rewards does.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role starts as IC — the right person will build trust and credibility from day one, with a natural path toward broader ownership of the People Operations function over time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;If you want to build something real in a company that\u0026#39;s at a genuine inflection point, this is the role.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Xendit is an equal opportunity employer. We welcome applications from candidates across all backgrounds.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4057359003,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4010058003,"name":"Singapore","location":"Singapore, Central, Singapore","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/xendit/jobs/7719174003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5757728003,"location":{"name":"Singapore, Singapore"},"metadata":null,"id":7719174003,"updated_at":"2026-07-19T23:01:58-04:00","requisition_id":"1275","title":"Solutions Engineer","company_name":"Xendit","first_published":"2026-04-28T22:16:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.xendit.co/en/\u0026quot;\u0026gt;Xendit\u0026lt;/a\u0026gt; provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and \u0026lt;a href=\u0026quot;https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/\u0026quot;\u0026gt;backed by global top-10 VCs\u0026lt;/a\u0026gt;. We’re proud to be featured on among the fastest growing companies by \u0026lt;a href=\u0026quot;https://www.ycombinator.com/topcompanies\u0026quot;\u0026gt;Y-Combinator\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Job\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a technically-minded, client-facing Solutions Engineer to join our regional/global go to market team. In this role, you will be the bridge between our enterprise clients and Xendit\u0026#39;s product/engineering teams\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will partner directly with our Account Executives and Account Managers to drive the technical win in complex sales cycles. You will listen to client needs, architect payment solutions across Xendit\u0026#39;s 7-market licensed infrastructure, and guide clients from initial technical discovery through to successful integration and launch. This is a presales advisory role focused on deal velocity and technical credibility\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Minimum Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Technical Background\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in a client-facing technical role, preferably in payments, fintech, or SaaS (e.g., Solutions Engineer, Sales Engineer, Solutions Architect, Integration Consultant).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of APIs, webhooks, and SDKs. You can read code samples and explain technical concepts to engineers—even if you don\u0026#39;t code daily.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with payment flows, acquiring, FX, and/or payouts is highly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with regional/global enterprise clients is essential.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Competencies\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical Fluency: You bridge the gap between business and engineering. You can whiteboard a solution architecture, troubleshoot API calls, and translate technical capabilities into business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Client-Facing Presence: You are comfortable presenting to CTOs and lead engineers, handling objections with confidence, and building trust with technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem-Solving Mindset: You don\u0026#39;t just answer questions—you uncover underlying needs and propose creative, compliant solutions across multiple jurisdictions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel Flexibility: Willingness to travel for client meetings and internal alignment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Attributes We Value\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Builder Mentality: You thrive in \u0026quot;zero-to-one\u0026quot; environments and enjoy rolling up your sleeves to solve ambiguous problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity: You constantly ask \u0026quot;why\u0026quot; and dig deep to understand client businesses, not just their technical requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Humility \u0026amp;amp; Collaboration: You know that the best solutions come from teamwork—internally with sales, product, and engineering, and externally with clients.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;1.⁠ ⁠Technical Pre-Sales Solution Design\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;⁠Partner with the regional/global sales team to understand prospect needs and design tailored payment solutions leveraging Xendit\u0026#39;s full product suite (acquiring, FX, payouts, stablecoin remittances).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct technical discovery sessions with prospective clients (CTOs, Heads of Product, Lead Engineers) to map their infrastructure and identify integration requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect solutions that address complex cross-border flows between regional/global and Southeast Asia, ensuring compliance and optimal commercial outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver compelling product demonstrations and technical presentations to both technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2.⁠ ⁠RFP / RFI Support \u0026amp;amp; Technical Documentation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the technical response for RFPs and RFIs from regional/global enterprise clients\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare solution diagrams, integration guides, and technical proposal documents that clearly articulate Xendit\u0026#39;s value proposition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with legal and compliance teams to address technical and regulatory questions during the sales cycle\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;3.⁠ ⁠Proof of Concept (POC) \u0026amp;amp; Integration Advisory\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Scope and manage technical proof of concepts (POCs) for complex enterprise opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide clients through sandbox testing and integration planning, reducing time-to-go-live\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the trusted technical advisor during the sales process, building confidence in Xendit\u0026#39;s platform and capabilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;4.⁠ ⁠Voice of the Customer to Product\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Capture and synthesize client feedback, technical requirements, and feature requests to share with Xendit\u0026#39;s product and engineering teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay ahead of competitor solutions and market trends regionally/globally - SEA payments corridor, providing insights to inform product roadmap decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal knowledge bases, playbooks, and enablement materials for the broader commercial team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;5.⁠ ⁠Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Account Executives to develop account strategies and identify upsell/cross-sell opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success and Integration teams to ensure smooth handoffs and long-term client satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with global Solutions Engineering peers to share best practices and scalable solution patterns\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Do whatever it takes to make Xendit succeed!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Xendit?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts Xendit’s regional growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Licensed Infrastructure: Sell more than just a gateway. You have acquiring, remittance , banking, VASP, and lending licenses as your arsenal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4018181003,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":4010058003,"name":"Singapore","location":"Singapore, Central, Singapore","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7719174003/ai_opt_out"}],"meta":{"total":24}}