{"absolute_url":"https://job-boards.greenhouse.io/xai/jobs/5166240007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4646298007,"location":{"name":"Memphis, Tennessee"},"metadata":[{"id":22659078007,"name":"Job Description via Google Doc URL [please share with Olivia]","value":"https://docs.google.com/document/d/1nD88EvVyidYXDFJR8jSQg8wd5Qr3sB6M/edit","value_type":"short_text"},{"id":16340689007,"name":"Featured Role","value":null,"value_type":"yes_no"}],"id":5166240007,"updated_at":"2026-09-03T14:25:58-04:00","requisition_id":"1011","title":"Manager, Site Operations","company_name":"SpaceXAI","first_published":"2026-06-16T16:24:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3 data-pm-slice=\u0026quot;1 1 []\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;ABOUT THE ROLE:\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As the Site Operations Manager, you’ll oversee the data center technicians who keep SpaceXAI\u0026#39;s AI infrastructure running smoothly. This role is pivotal in ensuring our systems operate at peak efficiency, supporting the compute power behind our mission. You’ll co-lead a skilled team, manage critical operations, and implement smart, sustainable solutions. We’re looking for someone with technical expertise and a proactive approach to maintain and scale our facilities effectively.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;RESPONSIBILITIES:\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee Site Operations: Manage power, cooling, networking, and hardware deployments to ensure 99.999% uptime for SpaceXAI\u0026#39;s AI compute systems, keeping our infrastructure reliable and ready for innovation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide Your Team: Lead and develop a team of Data Center Operations Technicians through training, performance evaluations, and fostering a collaborative, high-performing environment tied to SpaceXAI\u0026#39;s objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Streamline Processes: Take charge of hardware lifecycles, incident resolution, and inventory management, refining procedures to ensure your team operates with precision and consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect Key Players: Coordinate between technicians, SpaceXAI\u0026#39;s AI specialists, and external vendors to integrate new technology and expand capacity seamlessly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive Sustainable Solutions: Champion energy-efficient practices and sustainability efforts, optimizing resources while supporting the demands of cutting-edge AI workloads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure Success: Track and report key metrics like uptime, power efficiency, and issue resolution times, using data to enhance site performance and inform decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle Emergencies: Lead the team through urgent situations with clear direction, resolving issues quickly to protect our AI systems from disruption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize Operations: Build and refine processes—such as preventative maintenance schedules with vendors and ticket workflows in Jira—to keep operations efficient and scalable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Expansion: Work with leadership to standardize best practices across sites (if applicable), ensuring operations align with SpaceXAI\u0026#39;s ambitious growth plans.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;BASIC QUALIFICATIONS:\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in data center operations or similar critical environments, with 3+ years managing technical teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead teams effectively in fast-paced, high-responsibility settings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid expertise in server hardware, cabling, and data center technologies, from setup to lifecycle management.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;PREFERRED SKILLS AND EXPERIENCE:\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting compute-heavy environments like AI, machine learning, or high-performance computing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with tools like Jira and managing collaborative workflows across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills and the ability to explain technical concepts clearly to diverse audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with scripting (e.g., Python, Bash) to automate tasks and boost team efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A history of partnering with vendors, scaling operations, and advancing sustainability initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enthusiasm for SpaceXAI\u0026#39;s mission to accelerate human discovery and unravel the universe.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;ADDITIONAL REQUIREMENTS:\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a dynamic, mission-focused environment with occasional on-call duties.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel to data center locations as needed to support operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical capability to handle data center tasks, including lifting up to 50 lbs, standing for long periods, and occasional ladder use\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;SpaceXAI is an equal opportunity employer. For details on data processing, view our \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;\u0026lt;a href=\u0026quot;https://x.ai/legal/recruitment-privacy-notice\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Recruitment Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042930007,"name":"Data Center","child_ids":[],"parent_id":null}],"offices":[{"id":4038027007,"name":"Memphis, TN","location":"Memphis, Tennessee","child_ids":[],"parent_id":4054926007}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}