{"absolute_url":"https://job-boards.greenhouse.io/wolt/jobs/8201197","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":3549461,"location":{"name":"Berlin, Germany"},"metadata":[{"id":875125,"name":"Availability Date","value":"2026-09-14","value_type":"date"},{"id":875200,"name":"Earliest Hire Date","value":"2026-09-14","value_type":"date"},{"id":170345,"name":"Business Line","value":null,"value_type":"single_select"},{"id":170346,"name":"Market","value":null,"value_type":"single_select"},{"id":172948,"name":"Entity","value":"Wolt Enterprises Deutschland GmbH","value_type":"single_select"},{"id":174556,"name":"Job Family","value":"Merchant Services","value_type":"single_select"},{"id":1495483,"name":"Engineering Discipline","value":null,"value_type":"multi_select"},{"id":172717,"name":"Job Location","value":"Berlin HQ","value_type":"single_select"},{"id":875215,"name":"Time Type","value":"Full time","value_type":"single_select"},{"id":923113,"name":"Hiring Manager with Job Title","value":"Onboarding and Projects team, Germany (Silvana Schmidt) - Country Lead Onboarding Operations","value_type":"single_select"},{"id":172248,"name":"Careers Page Sorting: Department","value":null,"value_type":"single_select"},{"id":32781020,"name":"US1 - Base Salary Band Midpoint","value":null,"value_type":"currency"},{"id":32794284,"name":"US4 - Base Salary Band Minimum","value":null,"value_type":"currency"},{"id":32794304,"name":"US1 - Equity Band Midpoint","value":null,"value_type":"currency"},{"id":32796921,"name":"USA: Pay Transparency Range","value":null,"value_type":"currency_range"},{"id":33181307,"name":"Canada: Pay Transparency Range","value":null,"value_type":"currency_range"},{"id":40636812,"name":"Umbrella Corp:","value":"Wolt","value_type":"single_select"},{"id":40689956,"name":"Wolt: Careers Site Department","value":"Sales \u0026 Merchant Operations","value_type":"single_select"},{"id":50331873,"name":"Business Title","value":null,"value_type":"short_text"},{"id":54550527,"name":"Fountain HVH","value":null,"value_type":"yes_no"},{"id":54550663,"name":"Fountain Opening ID","value":null,"value_type":"short_text"}],"id":8201197,"updated_at":"2026-09-29T15:25:50-04:00","requisition_id":"2026.08412","title":"Retail Onboarding Team Lead - German speaking","company_name":"Wolt - English","first_published":"2026-09-16T05:47:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;About Wolt\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As part of our Onboarding Operations team, the \u0026lt;strong\u0026gt;Retail Onboarding Team Lead\u0026lt;/strong\u0026gt; plays a key role in ensuring that our Retail partners are seamlessly and efficiently onboarded onto the Wolt platform. Reporting to the Country Lead Onboarding Operations, you will lead a dynamic team focused on onboarding new Retail partners while driving continuous process improvements and collaborating cross-functionally to ensure high-quality results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate has a mix of leadership, operational, and onboarding experience, combined with a proactive, problem-solving approach to lead the team to success. If you are passionate about operational excellence, love working with data, and enjoy driving cross-functional projects, this role is for you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Team Leadership\u0026lt;/strong\u0026gt;: Manage a team of 8 people, ensuring the seamless onboarding of Retail partners, focusing on quality, efficiency, and adherence to regulations.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Retail Onboarding\u0026lt;/strong\u0026gt;: Ensure timely onboarding of Retail partners and maintain high-quality standards. Be responsible for meeting KPIs while maintaining excellent customer experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Process Optimization\u0026lt;/strong\u0026gt;: Continuously improve and streamline onboarding processes, particularly for large product assortments (e.g. supermarkets) and grocery partners, to increase efficiency and reduce operational bottlenecks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Projects\u0026lt;/strong\u0026gt;: Collaborate with Product, Sales, Account Management and Catalog teams on projects aimed at improving the Retail onboarding process and overall operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Retail Onboarding Advocate\u0026lt;/strong\u0026gt;: Act as the main point of contact (POC) for the Retail department, representing Retail Onboarding in discussions about product changes and other key decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;KPI Monitoring\u0026lt;/strong\u0026gt;: Set, track, and analyze KPIs to ensure optimal team performance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Quality Focus\u0026lt;/strong\u0026gt;: Ensure data accuracy and quality, especially in relation to large product assortments in the supermarket and grocery segments, ensuring that all product information is reliable, up to date, and complete.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;LMIV Expertise:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Become an expert in LMIV (Lebensmittelinformationsverordnung) regulations, ensuring that all processes, particularly in grocery and supermarket onboarding, comply with these legal standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What’s in it for you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A key role in shaping the Retail Onboarding operations at Wolt.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A fast-growing and dynamic environment with opportunities for career growth in the retail and e-commerce sectors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attractive salary package and benefits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Discounts on Wolt orders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive internal education and training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible working hours and 30 days of paid vacation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Our humble expectations\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leadership Experience\u0026lt;/strong\u0026gt;: Minimum of 3 years of leadership experience, ideally with a focus on change management and team leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work Experience\u0026lt;/strong\u0026gt;: 3-5 years of relevant work experience, preferably in a marketplace, e-commerce, or similar fast-paced environment operational leadership role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Onboarding Experience\u0026lt;/strong\u0026gt;: Experience in onboarding processes is highly desirable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Educational Background\u0026lt;/strong\u0026gt;: A bachelor’s degree in Business, Economics, Engineering or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Skills\u0026lt;/strong\u0026gt;: Strong analytical capabilities to monitor KPIs, assess team performance, and drive improvements using data-driven insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Skills\u0026lt;/strong\u0026gt;: Excellent interpersonal and communication skills for effective cross-functional collaboration and stakeholder management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Detail-Oriented\u0026lt;/strong\u0026gt;: Strong attention to detail, with the ability to maintain high-quality standards in all onboarding processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proactive and Ownership Mindset\u0026lt;/strong\u0026gt;: Ability to work in a fast-paced environment, proactively identify areas for improvement, and drive changes independently.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a proactive leader who takes initiative and drives results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience managing a team of 5+ people.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in a dynamic environment and can handle multiple tasks simultaneously, particularly in the fast-paced e-commerce or retail marketplace space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent communication skills and can work effectively with various stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are detail-oriented and committed to maintaining high standards of quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You love tackling complex operational challenges and are quick to jump into the details to improve key processes or systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a bias for action and are eager to use the best available data and insights to make concrete decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are excited to work in a fast-paced, constantly evolving, growth company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are driven to constantly improve, challenge the status quo, and deliver exceptional results, especially in supermarket and grocery onboarding.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;iframe src=\u0026quot;https://www.youtube.com/embed/GoL541_xj9w\u0026quot; width=\u0026quot;560\u0026quot; height=\u0026quot;314\u0026quot;\u0026gt;\u0026lt;/iframe\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;Our Commitment to Diversity and Inclusion\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at \u0026lt;span class=\u0026quot;_80om1qgj _1e0c1nu9\u0026quot; data-testid=\u0026quot;smart-link-draggable-inline\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;loader-wrapper\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;hover-card-trigger-wrapper\u0026quot; data-testid=\u0026quot;hover-card-trigger-wrapper\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;_1yt4x7n9 _2rko1ssi _v56415x0 _1e0c1nu9 _16d9qvcn _syaz13af _1rkwglyw _4cvx1w55 _19itia51 _bfhkhp5a _1a3b18uv _4fprglyw _5goinqa1 _9oik18uv _1bnxglyw _jf4cnqa1 _1nrm18uv _c2waglyw _1iohnqa1 _uizt1kdv _nt751r31 _49pcglyw _1hvw1o36 _1372tlke _7ehiw5lj _1j5pglyw _1di615s3\u0026quot; href=\u0026quot;https://careersatdoordash.com/recruitment-scam-awareness\u0026quot; data-testid=\u0026quot;inline-card-resolved-view\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_19itglyw _vchhusvi _r06hglyw _o5721jtm _1nmz9jpi _16d9qvcn _ca0qv77o _u5f31b66 _n3tdv77o _19bv1b66\u0026quot; data-testid=\u0026quot;inline-card-icon-and-title\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_19itglyw _vchhusvi _r06hglyw\u0026quot;\u0026gt;Recruitment Scam Awareness - DoorDash\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt; .\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":262388,"name":"Merchant Operations and Support Leads","child_ids":[],"parent_id":365620}],"offices":[{"id":236641,"name":"Berlin, Germany","location":null,"child_ids":[],"parent_id":79654}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}