{"absolute_url":"https://job-boards.greenhouse.io/wolt/jobs/8190754","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":3544460,"location":{"name":"Helsinki, Finland; Tallinn, Estonia; Warsaw, Poland"},"metadata":[{"id":875125,"name":"Availability Date","value":"2026-09-10","value_type":"date"},{"id":875200,"name":"Earliest Hire Date","value":"2026-09-10","value_type":"date"},{"id":170345,"name":"Business Line","value":null,"value_type":"single_select"},{"id":170346,"name":"Market","value":null,"value_type":"single_select"},{"id":172948,"name":"Entity","value":"Wolt Eesti Oü","value_type":"single_select"},{"id":174556,"name":"Job Family","value":"Regulatory Compliance","value_type":"single_select"},{"id":1495483,"name":"Engineering Discipline","value":null,"value_type":"multi_select"},{"id":172717,"name":"Job Location","value":"Tallinn","value_type":"single_select"},{"id":875215,"name":"Time Type","value":"Full time","value_type":"single_select"},{"id":923113,"name":"Hiring Manager with Job Title","value":"WLS Risk \u0026 Compliance (Henry Keller) - Risk \u0026 Compliance Director","value_type":"single_select"},{"id":172248,"name":"Careers Page Sorting: Department","value":null,"value_type":"single_select"},{"id":32781020,"name":"US1 - Base Salary Band Midpoint","value":null,"value_type":"currency"},{"id":32794284,"name":"US4 - Base Salary Band Minimum","value":null,"value_type":"currency"},{"id":32794304,"name":"US1 - Equity Band Midpoint","value":null,"value_type":"currency"},{"id":32796921,"name":"USA: Pay Transparency Range","value":null,"value_type":"currency_range"},{"id":33181307,"name":"Canada: Pay Transparency Range","value":null,"value_type":"currency_range"},{"id":40636812,"name":"Umbrella Corp:","value":"Wolt","value_type":"single_select"},{"id":40689956,"name":"Wolt: Careers Site Department","value":"Finance","value_type":"single_select"},{"id":50331873,"name":"Business Title","value":null,"value_type":"short_text"},{"id":54550527,"name":"Fountain HVH","value":null,"value_type":"yes_no"},{"id":54550663,"name":"Fountain Opening ID","value":null,"value_type":"short_text"}],"id":8190754,"updated_at":"2026-10-01T04:59:29-04:00","requisition_id":"P-112263","title":"Compliance Quality Assurance Specialist","company_name":"Wolt - English","first_published":"2026-09-11T03:45:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;About Wolt\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Our company, Wolt License Services (WLS), is a dynamic organization specializing in payment and financial services for our parent company Wolt, a prominent platform marketplace, and Wolt’s customers. WLS currently manages all merchant payment flows across over 23 markets, ensuring strict adherence to regulatory requirements, including AML, safeguarding customer funds, and maintaining robust internal controls. As a licensed and supervised payment and e-money institution, we are committed to upholding the highest standards of integrity, transparency, and efficiency in our operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As we continue to expand our financial services and merchant onboarding activities, we are seeking to strengthen our operational quality assurance capabilities by recruiting Compliance Quality Assurance Specialists to join our Operational Quality Assurance team. The Quality Assurance Specialist will be responsible for performing ongoing quality reviews of merchant onboarding activities, identifying operational deficiencies, supporting continuous improvement initiatives and helping ensure customer due diligence procedures are consistently executed to the expected quality standards.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role requires strong analytical skills, attention to detail and the ability to provide constructive feedback to operational teams. The Quality Assurance Specialist will work closely with Merchant Operations, Sales, Product and Risk \u0026amp;amp; Compliance teams to continuously improve onboarding quality and reduce operational risk. The role will report to the Compliance Quality Assurance Lead.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What you\u0026#39;ll be doing\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct monthly quality assurance reviews of completed merchant onboarding cases across all supported markets, assessing adherence to customer due diligence procedures, internal policies and operational standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify operational deficiencies, documentation errors, process deviations and recurring quality trends, ensuring findings are accurately documented and appropriately escalated.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide structured feedback to Merchant Operations, Sales and other onboarding teams to continuously improve onboarding quality and consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the delivery of quality calibration sessions and training activities to ensure consistent interpretation of onboarding requirements across operational teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate records of quality reviews, findings, root causes, corrective actions and quality metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare regular quality assurance reporting, highlighting operational trends, recurring deficiencies, risk areas and improvement opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support root cause analysis of operational quality issues and collaborate with Product, Operations and Risk \u0026amp;amp; Compliance teams to improve onboarding procedures and controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the development of standard operating procedures, quality checklists and onboarding guidance documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promote a strong quality culture by encouraging operational excellence, continuous improvement and consistent application of operational standards across all markets.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Our humble expectations\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Business, Finance, Law, Compliance, Risk Management or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2-4 years of experience in quality assurance, customer due diligence, merchant onboarding, financial crime operations, compliance operations or other operational control functions within financial services, fintech or payments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical skills with strong attention to detail and the ability to identify process weaknesses and recurring trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience reviewing operational cases against defined procedures and quality standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with the ability to deliver constructive feedback to operational teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with operational metrics, reporting, and quality dashboards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Next Steps\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note that we do not accept applications sent by mail. You should submit your application through our careers website in English.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;iframe src=\u0026quot;https://www.youtube.com/embed/GoL541_xj9w\u0026quot; width=\u0026quot;560\u0026quot; height=\u0026quot;314\u0026quot;\u0026gt;\u0026lt;/iframe\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The successful candidate\u0026#39;s starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This position is not eligible for consideration for an equity/RSU grant.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Poland Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;10 115 zł\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;11 375 zł PLN\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The successful candidate\u0026#39;s starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is not eligible for consideration for an equity/RSU grant.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estonia Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€2.915\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€3.270 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;Our Commitment to Diversity and Inclusion\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at \u0026lt;span class=\u0026quot;_80om1qgj _1e0c1nu9\u0026quot; data-testid=\u0026quot;smart-link-draggable-inline\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;loader-wrapper\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;hover-card-trigger-wrapper\u0026quot; data-testid=\u0026quot;hover-card-trigger-wrapper\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;_1yt4x7n9 _2rko1ssi _v56415x0 _1e0c1nu9 _16d9qvcn _syaz13af _1rkwglyw _4cvx1w55 _19itia51 _bfhkhp5a _1a3b18uv _4fprglyw _5goinqa1 _9oik18uv _1bnxglyw _jf4cnqa1 _1nrm18uv _c2waglyw _1iohnqa1 _uizt1kdv _nt751r31 _49pcglyw _1hvw1o36 _1372tlke _7ehiw5lj _1j5pglyw _1di615s3\u0026quot; href=\u0026quot;https://careersatdoordash.com/recruitment-scam-awareness\u0026quot; data-testid=\u0026quot;inline-card-resolved-view\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_19itglyw _vchhusvi _r06hglyw _o5721jtm _1nmz9jpi _16d9qvcn _ca0qv77o _u5f31b66 _n3tdv77o _19bv1b66\u0026quot; data-testid=\u0026quot;inline-card-icon-and-title\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_19itglyw _vchhusvi _r06hglyw\u0026quot;\u0026gt;Recruitment Scam Awareness - DoorDash\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt; .\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":262415,"name":"Wolt License Services","child_ids":[],"parent_id":365611}],"offices":[{"id":240779,"name":"Tallinn, Estonia","location":null,"child_ids":[],"parent_id":233708}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}