{"absolute_url":"https://job-boards.greenhouse.io/wolt/jobs/6693465","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":3091882,"location":{"name":"Košice, Slovakia; Slovakia"},"metadata":[{"id":875125,"name":"Availability Date","value":"2025-01-01","value_type":"date"},{"id":875200,"name":"Earliest Hire Date","value":"2025-01-01","value_type":"date"},{"id":170345,"name":"Business Line","value":"Marketplace","value_type":"single_select"},{"id":170346,"name":"Market","value":"Slovakia","value_type":"single_select"},{"id":172948,"name":"Entity","value":"Wolt Slovensko s. r. o.","value_type":"single_select"},{"id":174556,"name":"Job Family","value":"Customer Support","value_type":"single_select"},{"id":1495483,"name":"Engineering Discipline","value":null,"value_type":"multi_select"},{"id":172717,"name":"Job Location","value":"Bratislava","value_type":"single_select"},{"id":875215,"name":"Time Type","value":"Full time","value_type":"single_select"},{"id":923113,"name":"Hiring Manager with Job Title","value":"Mária Trochtová - Customer Support Team Lead","value_type":"single_select"},{"id":172248,"name":"Careers Page Sorting: Department","value":null,"value_type":"single_select"},{"id":32781020,"name":"US1 - Base Salary Band Midpoint","value":{"unit":"USD","amount":"24.5"},"value_type":"currency"},{"id":32794284,"name":"US4 - Base Salary Band Minimum","value":{"unit":"USD","amount":"16.6"},"value_type":"currency"},{"id":32794304,"name":"US1 - Equity Band Midpoint","value":null,"value_type":"currency"},{"id":32796921,"name":"USA: Pay Transparency Range","value":{"unit":"USD","max_value":"24.5","min_value":"16.6"},"value_type":"currency_range"},{"id":33181307,"name":"Canada: Pay Transparency Range","value":{"unit":"CAD","max_value":"22.6","min_value":"18.1"},"value_type":"currency_range"},{"id":40636812,"name":"Umbrella Corp:","value":"Wolt","value_type":"single_select"},{"id":40689956,"name":"Wolt: Careers Site Department","value":"Support","value_type":"single_select"},{"id":50331873,"name":"Business Title","value":"Support Associate (Support)","value_type":"short_text"},{"id":54550527,"name":"Fountain HVH","value":null,"value_type":"yes_no"},{"id":54550663,"name":"Fountain Opening ID","value":null,"value_type":"short_text"}],"id":6693465,"updated_at":"2026-09-29T15:25:50-04:00","requisition_id":"EG.2025.8208","title":"Support Associate (Full-Time Remote)","company_name":"Wolt - English","first_published":"2025-04-16T07:42:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;About Wolt\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for \u0026lt;strong\u0026gt;full-time and remote \u0026lt;/strong\u0026gt;Support Associates to join our Support team in Bratislava \u0026lt;strong\u0026gt;from October 2026! This applies to candidates living outside of Bratislavsky \u0026amp;amp; Trnavsky kraj.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Processing incoming live chats from our customers, venues and courier partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing\u0026amp;nbsp;our support function together with the support team as well as other teams within Wolt\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring that the delivery operations run\u0026amp;nbsp;smoothly, providing support for our restaurant and retail partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting our Czech and Slovak market\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Our humble expectations\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are customer-obsessed and team-oriented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have great communication skills with a personal touch\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a can-do attitude towards challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You already have some experience in a customer-facing role, and you are passionate about service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a shift work position. You can work mornings, evenings and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are fluent in Slovak language and you have professional working proficiency in English\u0026amp;nbsp;(minimum B2)\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You are able to start working for us from October 2026\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What do we offer\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Multisport card\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wolt credits cashback benefit\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Snacks and drinks at the office\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office after 1 day of training in our office in Bratislava\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity to grow both personally and professionally within our team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee assistance program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team building events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For a full-time remote Support Associate, the basic (fixed) wage component is 1.270€ brutto / month.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Next steps\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;If you are excited about being part of our young and ambitious team, click below to apply and get the conversation going! 💙\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note that due to GDPR we do not accept applications sent via email. Please submit your application and CV via our careers page!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;iframe src=\u0026quot;https://www.youtube.com/embed/dob25eOXkyA\u0026quot; width=\u0026quot;560\u0026quot; height=\u0026quot;314\u0026quot;\u0026gt;\u0026lt;/iframe\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Slovakia Pay Range:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€1.200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€1.270 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;Our Commitment to Diversity and Inclusion\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at \u0026lt;span class=\u0026quot;_80om1qgj _1e0c1nu9\u0026quot; data-testid=\u0026quot;smart-link-draggable-inline\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;loader-wrapper\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;hover-card-trigger-wrapper\u0026quot; data-testid=\u0026quot;hover-card-trigger-wrapper\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;_1yt4x7n9 _2rko1ssi _v56415x0 _1e0c1nu9 _16d9qvcn _syaz13af _1rkwglyw _4cvx1w55 _19itia51 _bfhkhp5a _1a3b18uv _4fprglyw _5goinqa1 _9oik18uv _1bnxglyw _jf4cnqa1 _1nrm18uv _c2waglyw _1iohnqa1 _uizt1kdv _nt751r31 _49pcglyw _1hvw1o36 _1372tlke _7ehiw5lj _1j5pglyw _1di615s3\u0026quot; href=\u0026quot;https://careersatdoordash.com/recruitment-scam-awareness\u0026quot; data-testid=\u0026quot;inline-card-resolved-view\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_19itglyw _vchhusvi _r06hglyw _o5721jtm _1nmz9jpi _16d9qvcn _ca0qv77o _u5f31b66 _n3tdv77o _19bv1b66\u0026quot; data-testid=\u0026quot;inline-card-icon-and-title\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_19itglyw _vchhusvi _r06hglyw\u0026quot;\u0026gt;Recruitment Scam Awareness - DoorDash\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt; .\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":262328,"name":"Country Support","child_ids":[],"parent_id":365369}],"offices":[{"id":238974,"name":"Ružinov, Slovakia","location":null,"child_ids":[],"parent_id":233727}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}