{"jobs":[{"absolute_url":"https://www.wave.com/en/careers/job/6193104004?gh_jid=6193104004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5215236004,"location":{"name":"Niamey, Niger"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6193104004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2259","title":"Agent Liquidity Lead","company_name":"Wave","first_published":"2026-10-01T08:37:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring an Agent Liquidity Lead in Niger. The successful candidate will effectively manage agent liquidity and cash operations in Niger, to ensure that our agent liquidity and customer needs at agents are sufficiently and cost effectively met. They will continually review and improve agent liquidity, CIT operations and security standards and processes and ensure strict SLA adherence to all cash operations core requirements with Cash In Transit firms, our staff and our agents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and lead a skilled team capable of responding to the fast growing Wave environment in Niger.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop necessary materials for a sustainable and structured liquidity department.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be on top of the liquidity status nationwide.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify priority areas and come up with innovative solutions to Wave’s liquidity needs.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and coordinate liquidity logistics amongst our agent network (and rebalancing points being bank, Cash in Transit companies and potential Premium Agents) for an optimal and seamless cash flow per month.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the agent network in the country with minimal liquidity distress.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adhere to all security standard requirements and procedures diligently and report any challenges proactively and promptly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties that may be assigned from time to time through your line manager.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll be based in Niamey, with frequent travels in the upcountry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Niger is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English, French and a local language.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Cash movements / Cash-In-Transit / Treasury.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in team management.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree in Finance, Accounting , Business Management or comparable field.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Excel and/or Google sheet.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel 50% of the time within Niger.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong on integrity.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in Customer Relationship Management.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of agent network management, and negotiation skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You Might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Understand the local liquidity challenge in a rapidly scaling agent network and the approaches to ensuring adequate liquidity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have strong analytical skills / Strong proficiency in Excel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are good at process documentation and effective at knowledge transfer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adaptable and a creative thinker, and willing to iterate and fail quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and often, both in writing and in-person, to the point of over-communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are great at upholding integrity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Think about culture and process from the users\u0026#39; perspective.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have led a team whose role was to ensure the efficient day to day running of an agent network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4014030004,"name":"Niger (NE)","location":"Niamey, Niger","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6193104004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6144282004?gh_jid=6144282004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5200505004,"location":{"name":"Freetown, Sierra Leone"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6144282004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2209","title":"Agent Liquidity Lead","company_name":"Wave","first_published":"2026-08-18T07:26:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring an Agent Liquidity Lead in Sierra Leone. The successful candidate will effectively manage agent liquidity and cash operations in Sierra Leone, to ensure that our agent liquidity and customer needs at agents are sufficiently and cost effectively met. They will continually review and improve agent liquidity, CIT operations and security standards and processes and ensure strict SLA adherence to all cash operations core requirements with Cash In Transit firms, our staff and our agents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and lead a skilled team capable of responding to the fast growing Wave environment in Sierra Leone.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop necessary materials for a sustainable and structured liquidity department.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be on top of the liquidity status nationwide.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify priority areas and come up with innovative solutions to Wave’s liquidity needs.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and coordinate liquidity logistics amongst our agent network (and rebalancing points being bank, Cash in Transit companies and potential Premium Agents) for an optimal and seamless cash flow per month.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the agent network in the country with minimal liquidity distress.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adhere to all security standard requirements and procedures diligently and report any challenges proactively and promptly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties that may be assigned from time to time through your line manager.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll be based in Freetown, with frequent travels in the upcountry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Sierra Leone is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English \u0026amp;amp; Krio.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Cash movements / Cash-In-Transit / Treasury.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in team management.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree in Finance, Accounting , Business Management or comparable field.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Excel and/or Google sheet.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel 50% of the time within Sierra Leone.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong on integrity.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in Customer Relationship Management.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of agent network management, and negotiation skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You Might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Understand the local liquidity challenge in a rapidly scaling agent network and the approaches to ensuring adequate liquidity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have strong analytical skills / Strong proficiency in Excel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are good at process documentation and effective at knowledge transfer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adaptable and a creative thinker, and willing to iterate and fail quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and often, both in writing and in-person, to the point of over-communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are great at upholding integrity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Think about culture and process from the users\u0026#39; perspective.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have led a team whose role was to ensure the efficient day to day running of an agent network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4047225004,"name":"Sierra Leone (SL)","location":"Freetown, Sierra Leone","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6144282004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6177399004?gh_jid=6177399004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5209505004,"location":{"name":"Cameroon (CM)"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6177399004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2236","title":"Agent Liquidity Lead","company_name":"Wave","first_published":"2026-09-02T08:55:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring an Agent Liquidity Lead in Cameroon. The successful candidate will effectively manage agent liquidity and cash operations in Cameroon, to ensure that our agent liquidity and customer needs at agents are sufficiently and cost-effectively met.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;They will continually review and improve agent liquidity, CIT operations and security standards and processes and ensure strict SLA adherence to all cash operations core requirements with Cash In Transit firms, our staff and our agents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and lead a skilled team capable of responding to the fast growing Wave environment in Cameroon.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop necessary materials for a sustainable and structured liquidity department.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be on top of the liquidity status nationwide.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify priority areas and come up with innovative solutions to Wave’s liquidity needs.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and coordinate liquidity logistics amongst our agent network (and rebalancing points being bank, Cash in Transit companies and potential Premium Agents) for an optimal and seamless cash flow per month.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the agent network in the country with minimal liquidity distress.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adhere to all security standard requirements and procedures diligently and report any challenges proactively and promptly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties that may be assigned from time to time through your line manager.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll be based in Douala, with frequent travels in the upcountry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Cameroon is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in French \u0026amp;amp; English.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Cash movements / Cash-In-Transit / Treasury.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in team management.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree in Finance, Accounting , Business Management or comparable field.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel 50% of the time within Cameroon.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in Customer Relationship Management.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of agent network management, and negotiation skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Understand the local liquidity challenge in a rapidly scaling agent network and the approaches to ensuring adequate liquidity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have strong analytical skills / Strong proficiency in Excel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are good at process documentation and effective at knowledge transfer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adaptable and a creative thinker, and willing to iterate and fail quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and often, both in writing and in-person, to the point of over-communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are great at upholding integrity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Think about culture and process from the users\u0026#39; perspective.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have led a team whose role was to ensure the efficient day to day running of an agent network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4012764004,"name":"Cameroon (CM)","location":null,"child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6177399004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6202385004?gh_jid=6202385004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5220954004,"location":{"name":"Kinshasa, Democratic Republic of the Congo"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6202385004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2270","title":"Agent Liquidity Regional Lead","company_name":"Wave","first_published":"2026-09-21T06:45:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an Agent Liquidity Regional Lead to deputize for the Agent Liquidity Lead in the assigned region. The role holder will be responsible for structuring and deploying strategies across the region to deliver optimized cash flow solutions and anticipate liquidity demand to support the optimal operation of the money transfer product. This is a data-driven position, and the candidate is expected to be very conversant with spreadsheets, graphs, and charts, and cash management tools.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and lead a skilled team capable of responding to the fast-growing Wave environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop the necessary materials for a sustainable, structured liquidity department.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be on top of the liquidity status nationwide, especially in the assigned region.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop relationships with our bank partners.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify priority areas and develop innovative solutions to Wave’s liquidity needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate and lead the team to implement the strategy and achieve planned OKRs in agent ops across the assigned regions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supervise Premium Cash Officers and Premium Cash Assistants, and manage their day-to-day activities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in the recruitment and onboarding of Premium Cash Officers and Premium Cash Assistants by providing the corresponding material and appropriate training with best practices.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor your team daily to detect wrongdoing or theft and report any risks proactively.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare weekly and monthly reports on your team’s performance.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct field research and investigation for the liquidity team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist your team to ensure the requested job is completed by providing adequate support, including timely communication.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize the biggest problems blocking the unit’s performance and impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll be located in Kongo central, and may travel to field locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Congo is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer 90% health insurance for yourself and your dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of\u0026amp;nbsp; parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in team management, preferably experience in cash movements/cash-in-transit.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience as a liquidity manager.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel 50% of the time within the Democratic Republic of Congo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Education: Equivalent of a Bachelor\u0026#39;s Degree - \u0026amp;nbsp;A secondary degree in Finance, Accounting, Business Management or a comparable field.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Excel / Google Sheets.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Understand the liquidity challenge in a rapidly scaling agent network and the approaches to ensuring adequate liquidity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have strong analytical skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are good at process documentation and effective at knowledge transfer.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adaptable and creative thinkers, and willing to iterate and fail quickly.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and often, both in writing and in person, to the point of over-communication.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have led a team whose role was to ensure the efficient day-to-day running of an agent network.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have wide experience in Cash in Transit and management of mobile money liquidity in the field.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4065756004,"name":"Democratic Republic of the Congo (CD)","location":"Kinshasa, Democratic Republic of the Congo","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6202385004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6208510004?gh_jid=6208510004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5222956004,"location":{"name":"Kinshasa, Democratic Republic of the Congo"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6208510004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2285","title":"Agent Operations Lead","company_name":"Wave","first_published":"2026-09-25T14:50:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Agent Operations Lead, you\u0026#39;ll be responsible for growing and managing our agent network in the \u0026lt;strong\u0026gt;Democratic Republic of Congo\u0026lt;/strong\u0026gt; as we rapidly scale our business there. You will build and manage agent operations teams that will be in charge of growing and successfully managing our agent network.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role purpose:\u0026lt;/strong\u0026gt; Own the operational health and performance of the country’s agent network, ensuring agents are active, liquid, compliant, productive, appropriately distributed, and able to provide a consistently strong customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agent Network Performance:\u0026lt;/strong\u0026gt; Own agent KPIs and drive agent activity, productivity, availability, quality, and overall network performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agent Liquidity:\u0026lt;/strong\u0026gt; Ensure agents have sufficient cash and e-float; identify liquidity gaps and coordinate solutions with Liquidity and Master Agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agent Acquisition \u0026amp;amp; Expansion:\u0026lt;/strong\u0026gt; Grow the agent network strategically based on customer demand, geographic coverage, and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;User Experience:\u0026lt;/strong\u0026gt; Improve the overall user journey (agents \u0026amp;amp; end users) by addressing pain points across the network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agent Quality \u0026amp;amp; Compliance:\u0026lt;/strong\u0026gt; Maintain strong agent operating standards and ensure compliance with KYC/AML and other requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fraud \u0026amp;amp; Operational Risk:\u0026lt;/strong\u0026gt; Identify, prevent, and resolve agent-related fraud and operational risks in partnership with relevant teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; Analytics:\u0026lt;/strong\u0026gt; Own operational dashboards and use data to identify root causes, generate insights, and drive decisions and actions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional Execution:\u0026lt;/strong\u0026gt; Partner closely with Growth Ops, Regional Leads, Liquidity, People, Compliance, BizDev, Support, and other teams to solve operational problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Team Leadership:\u0026lt;/strong\u0026gt; Lead, coach, and develop Agent Ops Regional Leads and field teams while creating strong accountability for results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Planning \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Forecast agent, liquidity, capacity, and resource needs and contribute to Cycle planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reporting:\u0026lt;/strong\u0026gt; Provide clear weekly/monthly performance updates highlighting results, root causes, actions, blockers, risks, and decisions required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Wave Mission \u0026amp;amp; Values:\u0026lt;/strong\u0026gt; Lead by example and ensure Wave’s Mission and Values are deeply embedded in how the team operates.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: This position is regional based. You\u0026#39;ll work from the specific locations in the \u0026lt;strong\u0026gt;Democratic Republic of Congo\u0026lt;/strong\u0026gt; where we have our presence.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Kinshasa Lead - Wave HQ office: Immeuble I’Horizon 50 Avenue Colonel Lukusa, Gombe\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kongo Central Lead - To be based in Kongo Central Region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bandundu Lead - To be based in Bandundu Region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any other locations that will be launched across DRC.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in DRC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We pay 90% of your health care insurance premium cost for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fitness Benefit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free meals and a pleasant work environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 5+ years of experience managing an agent network in the \u0026lt;strong\u0026gt;Democratic Republic of Congo\u0026lt;/strong\u0026gt;’s mobile money, finance, fintech, telecoms or technology sectors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The equivalent of a Bachelor\u0026#39;s Degree - A secondary degree in Sales and Marketing, IT, Business Management or a comparable field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 2 years of experience building, leading and managing field-based teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess a track record in managing stakeholders through strategic reporting.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can speak both English and French fluently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel up to 70% of the time within the \u0026lt;strong\u0026gt;Democratic Republic of Congo\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate very strong communication and stakeholder management skills communicating effectively and often, both in writing and in-person, to the point of overcommunication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are able to adjust quickly to changing priorities and conditions and cope effectively with complexity and change.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4065756004,"name":"Democratic Republic of the Congo (CD)","location":"Kinshasa, Democratic Republic of the Congo","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6208510004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6201584004?gh_jid=6201584004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5220399004,"location":{"name":"Kinshasa, Democratic Republic of the Congo"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6201584004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2268","title":"Agent Operations Regional Lead","company_name":"Wave","first_published":"2026-09-22T05:19:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring a Regional Lead to join our Agent Operations team in DRC. Reporting to the Agent Ops Lead, the role holder will oversee all Wave agent network acquiring and operations management for the assigned region by supervising all the activities of the agent openers and liaising with the respective agent admin teams to attain the set targets in the region.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agent growth: \u0026lt;/strong\u0026gt;Coordinate the Agent Openers in identifying opportunity areas for new agent locations and acquiring required agents according to the set agent selection criteria and guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agent Contracting: \u0026lt;/strong\u0026gt;Ensure the Agent Openers recruit agents in compliance with the legal and policy requirements as per the defined procedure. Ensure all agents in your region have executed valid contracts and are trained on the contents of the contract before they sign it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agent Activation \u0026amp;amp; Training: \u0026lt;/strong\u0026gt;Ensure all agents are trained and certified (for all products and procedures). This includes Know Your Customer (KYC) and AML/CTF as per the defined agent training procedure and requirements. It also includes delivering supplies and coordinating outlet branding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agent Ongoing Liquidity Management: \u0026lt;/strong\u0026gt;Coordinate the cash / e-value availability monitoring at agents in liaison with Liquidity and Agent Quality Territory teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Risk Management and Routine Visitation: \u0026lt;/strong\u0026gt;Manage the teams in Monitoring Agent vs. target performance through Reports on emerging issues and assessments of the region\u0026#39;s performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agent Churn: \u0026lt;/strong\u0026gt;Coordinate the Identification of Agents for Closure (as per internal procedure), recover Wave items and equipment, and ensure branding material is removed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the primary contact person for all agency networks acquiring \u0026amp;amp; Wave products in your region:\u0026lt;/strong\u0026gt; Execute operational excellence, manage costs, and ensure compliance with internal policies and regulatory guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion excellent customer service and implementation of quality service delivery standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from Kinshasa, Kongo Central, or Bandundu.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in DRC is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contract type: Permanent Contract\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer a 90% health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master’s degree in a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Speak both French and English fluently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of relevant work experience, specifically managing an agent network in DRC, and a minimum of 2 years of experience managing field-based teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have worked and overseen agent network activities in the upcountry.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and often, both in writing and in person, to the point of over-communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a self-starter and proactive about achieving ambitious targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy owning projects - you\u0026#39;re autonomous yet know when to escalate problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have built and led strong teams in achieving key results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Think about culture and process from the users\u0026#39; perspective.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are tech-savvy: comfortable navigating Excel and onboarding to new tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4065756004,"name":"Democratic Republic of the Congo (CD)","location":"Kinshasa, Democratic Republic of the Congo","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6201584004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6112039004?gh_jid=6112039004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5184220004,"location":{"name":"Malawi (MW)"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6112039004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2130","title":"Agent Operations Regional Lead","company_name":"Wave","first_published":"2026-07-10T08:21:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Wave is now the largest financial institution in Senegal and Côte d’Ivoire, with millions of users, growing rapidly year on year. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring a Regional Lead to join our team in Malawi. Reporting to the Country Launcher, the role holder will oversee all Wave agent network acquisition and user growth operations for the assigned region, supervising Field Officers\u0026#39; activities and liaising with the respective agent admin teams to achieve the set targets in the region.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agent growth: \u0026lt;/strong\u0026gt;Coordinate the Field Officers in identifying opportunity areas for new agent locations and acquiring required agents according to the set agent selection criteria and guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agent Contracting: \u0026lt;/strong\u0026gt;Ensure the Field Officers recruit agents in compliance with the legal and policy requirements as per the defined procedure. Ensure all agents in your region have executed valid contracts and are trained on the contents of the contract before they sign it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agent Activation \u0026amp;amp; Training: \u0026lt;/strong\u0026gt;Ensure all agents are trained and certified (for all products and procedures). This includes Know Your Customer (KYC) and AML/CTF as per the defined agent training procedure and requirements. It also includes delivering supplies and coordinating outlet branding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agent Ongoing Liquidity Management: \u0026lt;/strong\u0026gt;Coordinate the cash / e-value availability monitoring at agents in liaison with Liquidity and Agent Quality Territory teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Risk Management and Routine Visitation: \u0026lt;/strong\u0026gt;Manage the teams in Monitoring Agent vs. target performance through Reports on emerging issues and assessments of the region\u0026#39;s performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agent Churn: \u0026lt;/strong\u0026gt;Coordinate the Identification of Agents for Closure (as per internal procedure), recover Wave items and equipment, and ensure branding material is removed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Distribution Management:\u0026lt;/strong\u0026gt; Manage a team of Field Officers who, in turn, manage field-based promoters, whose role is to recruit new users to our financial products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Strategy:\u0026lt;/strong\u0026gt; Identify and find solutions to critical blockers for user growth and\u0026amp;nbsp; develop strategies to boost the retention of newly acquired users\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Distribution Training and Monitoring:\u0026lt;/strong\u0026gt; Hire, train, manage, and monitor distribution team members and utilise data to make decisions on distribution strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the primary contact person for all agency networks and new users\u0026amp;nbsp; in your region:\u0026lt;/strong\u0026gt; Execute operational excellence, manage costs, and ensure compliance with internal policies and regulatory guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion excellent customer service and implementation of quality service delivery standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Details\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: This is a field based role in the assigned region within Malawi\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Malawi is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lunch and field facilitation are provided.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English and a local language.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of relevant work experience, specifically managing an agent network and/or user acquisition in Malawi, and a minimum of 2 years of experience managing field-based teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have worked and overseen agent network activities in the upcountry.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior launch experience is desirable.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have planned and successfully managed customer acquisition strategies for mobile/financial products before.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and often, both in writing and in-person, to the point of overcommunication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a self-starter and proactive about achieving ambitious targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy owning projects - you\u0026#39;re autonomous yet know when to escalate problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are tech-savvy: comfortable navigating excel and onboarding to new tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a great teamwork spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-MM1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4089204004,"name":"Malawi (MW)","location":null,"child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6112039004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6139588004?gh_jid=6139588004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5198142004,"location":{"name":"Freetown, Sierra Leone"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6139588004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2202","title":"Agent Operations Regional Lead","company_name":"Wave","first_published":"2026-08-11T13:14:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re seeking an Agent Operations Regional Lead to join our team in Sierra. Reporting to the Agent Operations Lead, the role holder will oversee all Wave agent network acquisition and operations management for the assigned region by supervising all the activities of the agent openers and liaising with the respective agent admin teams to attain the set targets in the region.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coordinate the Agent Openers to identify opportunity areas for new agent locations and to acquire required agents in accordance with the set agent selection criteria and guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the Agent Openers recruit agents in compliance with legal and policy requirements, per the defined procedure, and that all agents in your region have executed valid contracts and are trained on their contents before they sign.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all agents are trained and certified (all products and procedures). This includes Know Your Customer (KYC) and Anti-Money Laundering/Countering the Financing of Terrorism (AML/CTF) as per the defined agent training procedures and requirements. It also includes delivering supplies and coordinating outlet branding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate the monitoring of cash/e-value availability at agents, in liaison with Liquidity and Agent Quality Territory teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage teams to monitor agent vs. target performance through reports on emerging issues and assessments of the region\u0026#39;s performance.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate the Identification of Agents for Closure (as per internal procedure), recover Wave items and equipment, and ensure branding material is removed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the primary contact person for your region\u0026#39;s agency network, acquiring \u0026amp;amp; Wave products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute operational excellence, cost management, and compliance with internal policies and regulatory guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion excellent customer service and implementation of quality service delivery standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Key details\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Sierra Leone. Willingness to relocate to other regions if needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Sierra Leone is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Requirements\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English, Krio and in any additional local language.\u0026amp;nbsp;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of relevant work experience specifically managing an agent network in Sierra Leone, including minimum 2 years of experience managing field-based teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have worked and overseen agent network activities in the upcountry.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;You might be a good fit if you\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and often, both in writing and in person, to the point of over-communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are detail-oriented and strive for excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a self-starter and proactive about achieving ambitious targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy owning projects - you\u0026#39;re autonomous yet know when to escalate problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;I have built and led strong teams that achieved key results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Think about culture and process from the users\u0026#39; perspective.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are tech-savvy: comfortable navigating Excel and onboarding to new tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are honest.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4047225004,"name":"Sierra Leone (SL)","location":"Freetown, Sierra Leone","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6139588004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6122276004?gh_jid=6122276004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5190417004,"location":{"name":"Freetown, Sierra Leone"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Temporary","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6122276004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2172","title":"Agent Operations Territory Lead","company_name":"Wave","first_published":"2026-07-24T04:30:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;How \u0026lt;/span\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;you\u0026#39;ll\u0026lt;/span\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt; help us achieve it\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;We are hiring an Agent Operations Territory Lead to manage product rollouts and supervise agents in different cities. You will also represent Wave, oversee our distribution and marketing, interact with users, and interview people about their needs and problems related to money transfers and financial services.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Manage agent recruitment by leading a team of agent openers who will recruit and train agents within your territory.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Ensure agent quality and compliance with legal and policy requirements.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Guarantee the agent network \u0026lt;/span\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;is fully trained\u0026lt;/span\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt; on applications, the contents of the contract before signing, rebalancing options, fraud management, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Collaborate with the BTL team to have a well-branded and equipped agent network.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Collaborate with the agent liquidity team to monitor the cash and float availability at agent locations.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Manage risk through routine visits to report emerging issues and assess agents\u0026#39; performance in your territory.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Identify underperforming agents, close them, recover Wave items and equipment, and ensure that branding material is removed.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Be the primary contact for all agency networks acquiring Wave products in your territory.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Champion excellent customer service among distributors and agents within your territory.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Requirements\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Fluent in English and Krio with a good command of the local language.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;At least 2 years of relevant work experience, specifically managing an agent network in Sierra Leone, including a minimum of 1 year of experience managing field-based teams.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Sales, Marketing, or an equivalent.\u0026amp;nbsp;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Key details\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Location: This is a field role. You will be based in the upcountry and may travel to other field locations nationwide based on business needs.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Contract type: 6 months fixed-term contract.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Work authorization in Sierra Leone is required.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;You might be a good fit if \u0026lt;/span\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;you\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Have great leadership and people management skills.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Are\u0026lt;/span\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt; excited about working in the field, as this is a largely field-operations role.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Are detail-oriented and seek to achieve excellence in everything you do.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Are a clear and proactive communicator, able to independently follow through on tasks and manage team priorities effectively.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Enjoy teamwork, but also know how to work well independently.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Communicate effectively and often, both in writing and in person, to the point of over-communication.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Are tech-savvy: comfortable navigating Excel and onboarding new tools.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;Act with integrity at all times, maintaining honesty, transparency, and confidentiality in handling sensitive information and building trust across teams.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4047225004,"name":"Sierra Leone (SL)","location":"Freetown, Sierra Leone","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6122276004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/5982358004?gh_jid=5982358004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5147383004,"location":{"name":"Niamey, Niger"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Temporary","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":5982358004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2044","title":"Agent Operations Territory Lead","company_name":"Wave","first_published":"2026-05-05T06:06:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring Agent Operations Territory Leads to manage product rollouts and supervise agents in different cities. You will also represent Wave, oversee our distribution and marketing, interact with users, and conduct interviews with individuals about their needs and concerns related to money transfer and financial services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage agent recruitment by leading a team of agent openers who will recruit and train agents within your territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure agent quality and compliance with legal and policy requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guarantee the agent network is fully trained on applications, the contents of the contract before signing, rebalancing options, fraud management, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the BTL team to have a well-branded and equipped agent network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the agent liquidity team to monitor the cash and float availability at agent locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage risk through routine visits to report emerging issues and assess the performance of agents in your territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify underperforming agents, close their accounts, recover Wave items and equipment, and ensure that branding materials are removed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary contact for all agency networks acquiring Wave products within your territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion excellent customer service among distributors and agents within your territory.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in French and with a good command of the local language.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 2 years of relevant work experience, specifically managing an agent network in Niger, including a minimum of 1 year of experience managing field-based teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Located or willing to relocate in the following cities: Tahoua, Arlit, Dogondoutchi, and Maradi.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Sales, Marketing, or an equivalent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: This is a field role. You will be based in the upcountry and may travel to other field locations nationwide, as needed, to support business requirements.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contract type: 6 months fixed-term contract.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Niger is required.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong leadership and people management skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Feel energized by field work, as this role is heavily operations-focused.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pay close attention to detail and strive for excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly and proactively, independently following through on tasks and effectively managing team priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in teamwork while also performing well independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Show intellectual curiosity, approach problems creatively, and view failure as a catalyst for innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate frequently and effectively, both in writing and in person — even to the point of over-communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Display tenacity and a willingness to go the extra mile to complete tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are tech-savvy, comfortable working with Excel, and are able to adopt new tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-MS1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4014030004,"name":"Niger (NE)","location":"Niamey, Niger","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/5982358004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6219162004?gh_jid=6219162004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5226525004,"location":{"name":"Banjul, The Gambia"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6219162004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2303","title":"Agent Operations Territory Lead","company_name":"Wave","first_published":"2026-10-07T11:48:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are hiring Agent Operations Territory Leads to manage product rollouts and supervise agents in different cities. You will also represent Wave, oversee our distribution and marketing, interact with users, and interview people about their needs and problems related to money transfers and financial services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage agent recruitment by leading a team of agent openers who will recruit and train agents within your territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure agent quality and compliance with legal and policy requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guarantee the agent network is fully trained on applications, the contents of the contract before signing, rebalancing options, fraud management, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the BTL team to build a well-branded, well-equipped agent network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the agent liquidity team to monitor cash and float availability at agent locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage risk through routine visits to report emerging issues and assess agents\u0026#39; performance in your territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify underperforming agents, close them, recover Wave items, and ensure branding materials are removed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion excellent customer service among distributors and agents within your territory.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You will be based in the upcountry and may travel to other field locations across the country as needed.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in The Gambia is required.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of\u0026amp;nbsp; parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English and in any local languages is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be willing to be deployed in other parts of the country.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of relevant work experience, specifically managing an agent network in The Gambia, including a minimum of 1 year of experience managing field-based teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are great at leadership and people management skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited about working in the field, as this is a largely field-operations role.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are detail-oriented and strive for excellence in everything you do.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a clear and proactive communicator, able to independently follow through on tasks and manage team priorities effectively.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy teamwork, but also know how to work well independently.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and often, both in writing and in person, to the point of over-communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are tech-savvy: comfortable navigating Excel and onboarding new tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4024030004,"name":"Gambia (GM)","location":"Banjul, The Gambia","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6219162004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/5779974004?gh_jid=5779974004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5040677004,"location":{"name":"Remote"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":5779974004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"1935","title":"Applied AI Scientist - LLMs \u0026 Voice","company_name":"Wave","first_published":"2026-01-23T11:44:52-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Wave is now the largest financial institution in Senegal and Côte d’Ivoire, with millions of users, growing rapidly year on year. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re helping millions of customers across West Africa access financial services through mobile money, and great support is fundamental to that. We believe the future of customer support lies in machines handling boring repetitive tasks so humans can focus on high value interactions that require empathy and creativity\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Applied AI Scientist on our Support Automation product team, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be responsible for driving the quality of our automated support through evaluating and improving everything the team builds\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bridge research and production, building agent systems that ship into real products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to autonomous voice and digital agents that power 10M+ customer interactions per month across West Africa.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build for the hardest edge cases: poor connectivity, low literacy, and languages with little training data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experiment with, evaluate, and integrate the latest voice and text models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own problems end-to-end, from problem discovery to running in production, working alongside product and engineering leaders who prioritize shipping real customer impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;re energized by ownership, thrive on deep technical challenges, and want to build infrastructure that serves millions in emerging markets, let\u0026#39;s talk.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Details\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This is a fully remote role. Candidates must be based in one of our talent hub countries (US, UK, Spain, Kenya and Ghana) or in one of our operating markets in Africa including Senegal, Côte d\u0026#39;Ivoire, or Burkina Faso.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wave provides a yearly $1,200 stipend to support coworking meetups with teammates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote team members are expected to travel to our operational markets (e.g. Senegal or Côte d\u0026#39;Ivoire) at least once a year. Exceptions apply, but we’ve found this key to understanding our users and product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and are calculated using a transparent formula. For this role, depending on your level and location, we offer a salary between $167,00 - $227,900 USD, plus a generous equity package.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Major benefits:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 months of fully paid parental leave and subsidized fertility assistance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation, with most folks taking between 21-30 days exclusive of statutory holidays.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$10,000 annual charitable donation matching.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Requirements\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in AI/ML experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven hands-on experience building with LLMs or AI systems (evaluation, RAG, embeddings, safety and guardrails etc.)\u0026lt;strong\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong foundations in statistics and ML theory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid Python skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record taking AI/ML systems from prototype to production and care deeply about reliability, performance, and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency with AI agents, with bonus points for deploying them as part of production systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus points:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Research background in speech or LLMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven Voice AI experience (ASR, TTS, latency optimization, real-time streaming, voice agents)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building customer support or conversational AI systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You follow the latest research in speech and LLMs, and know how to translate papers into production wins\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with low-resource language challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building in high-risk agent environments like finance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English, (bilingual in French is a big bonus!)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;You might be a good fit if you\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable navigating ambiguity and designing AI systems end-to-end without detailed specs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obsess over evaluation – you\u0026#39;ve built frameworks to catch hallucinations, measure groundedness, and know when to trust your system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance research intuition with pragmatic engineering; you ship working systems, not just prototypes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Like working with large datasets, complex pipelines, and modern ML infra (distributed training, feature stores, monitoring, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About engineering at Wave\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We care about the big picture.\u0026lt;/strong\u0026gt; We don’t hire engineers to just ship tickets. We hire them to solve problems. That means caring deeply about outcomes, understanding context, and jumping in wherever something’s broken, even if it’s technically “not your area.” When we see problems, inefficiencies, or opportunities to make something better, we act. We dig into operational issues, clarify fuzzy product specs, or step into unfamiliar code to help unblock teammates.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We move as fast as possible.\u0026lt;/strong\u0026gt; Speed matters. It lets us try things quickly, get feedback early, and course-correct while it’s cheap. So we write small PRs. We aim for MVPs. We leave TODOs and file follow-ups. We don’t over-perfect v1. That said, we’re building a financial product. Some things—like money movement, correctness, or security—deserve more caution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We like boring technology.\u0026lt;/strong\u0026gt; We favor tools that are reliable, well-understood, and easy to debug. This keeps us focused on solving meaningful problems instead of wrestling with unpredictable infrastructure. If a new technology helps us move faster, build safer, or solve a real need, we’ll consider it. But we don’t adopt tools just because they’re new—we adopt them because they’re right.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simplicity is a strategy. It lets us focus our energy where it matters most: serving our users.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Recommended (optional)\u0026lt;/strong\u0026gt;:\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re currently receiving a high volume of submissions. To help us review genuine candidates faster, please send a JSON payload with your resume and/or any links as plain text via POST to this secure endpoint:\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://resume-upload.wave-applied-ai-engineer-job-opening.workers.dev/submit\u0026quot;\u0026gt;https://api.wave.com/submit_resume\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To authorize to this endpoint, you can use the following bearer token:\u0026amp;nbsp; wave_ + (country code for any of our operating countries) + _ + [any characters of your choice].\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are encouraged to use a coding agent to generate the JSON and the request. This is intentionally quick - don’t overthink it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This task is optional and not required to apply. Please still submit your application through the normal form. We’ll store the JSON payload for up to 30 days for review, then it will be deleted.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-DH1 #LI-REMOTE\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025366004,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012010004,"name":"Remote","location":null,"child_ids":[4064286004,4062949004,4062950004,4062951004,4062952004,4062953004,4062954004],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/5779974004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6113582004?gh_jid=6113582004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5186297004,"location":{"name":"Niamey, Niger"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6113582004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2134","title":"Assistant Controller ","company_name":"Wave","first_published":"2026-07-14T07:40:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Finance professional who’s resourceful, organised, and proactive about getting things done. You\u0026#39;ll be responsible for helping develop and maintain an effective financial and accounting unit as we rapidly scale our business in Niger.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In this role, you\u0026#39;ll:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent the Finance unit towards external stakeholders:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Review and monitor company financial transactions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comply with financial, legal, and regulatory requirements by studying existing and new legislation, enforcing adherence to requirements, and advising on needed actions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accounting controls by preparing and recommending policies and procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the external auditor relationship and ensure the organisation is compliant with accounting standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the Finance team:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruit, train, mentor, and develop staff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interact with Product Managers to ensure new products are correctly designed from both accounting and tax perspectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead by living Wave\u0026#39;s values, and ensure they\u0026#39;re deeply ingrained within your team.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Niamey and may travel to field locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorisation in Niamey is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of\u0026amp;nbsp; parental leave for mothers and 4 weeks for fathers, in addition to subsidised child care when they return to work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Master’s degree in Accounting, Finance, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 8 years of progressive experience across auditing, accounting, or corporate finance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience navigating financial reporting requirements and regulatory frameworks in Niger.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated track record of successfully managing and resolving statutory tax audits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full professional fluency in both French and English (essential for regular collaboration with international, non-French speaking stakeholders).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional time management, critical thinking, and analytical problem-solving capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal communication and leadership skills, with a proven ability to manage, mentor, and develop staff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lead by example while maintaining the highest standards of professional integrity, ethics, and dependability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven resilience and the ability to deliver high-quality results under pressure and within tight timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive-level written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in computer applications, particularly Microsoft Word and Excel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience within a reputable external audit firm is considered a distinct advantage.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Possess robust technical accounting and advanced financial reporting skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are highly meticulous, detail-oriented, and consistently drive for operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a strategic thinker who is comfortable challenging the status quo to improve processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are strictly deadline-driven and excel at managing competing priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in your approach to problem-solving, and view failures as opportunities for continuous innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong project ownership—acting with high autonomy while possessing the situational awareness to escalate critical issues when necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to proactive over-communication and cross-functional coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know how to maintain absolute confidentiality and discretion when handling sensitive financial or corporate information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust seamlessly to shifting priorities and fluid conditions while optimizing time management strategies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025367004,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4014030004,"name":"Niger (NE)","location":"Niamey, Niger","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6113582004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6212008004?gh_jid=6212008004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5224306004,"location":{"name":"Kinshasa, Democratic Republic of the Congo"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6212008004,"updated_at":"2026-10-05T08:33:35-04:00","requisition_id":"2294","title":"Branding Coordinator","company_name":"Wave","first_published":"2026-10-03T02:52:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Agent Branding Coordinator at Wave, you will supervise all the agent network branding initiatives. You\u0026#39;ll help to coordinate the day-to-day operations of our agent branding of agencies and help us maintain desirable visibility and agent activation rates as we rapidly scale our business in the \u0026lt;strong\u0026gt;Democratic Republic of Congo\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you’ll:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prepare supporting and branding materials to be installed at each of our agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recommend cost-efficient sources (new channels, partnerships, etc) for better branding partners for production and installation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the visual standards of our agents (normal agents, premium agents, master agents, etc), as per the brand guidelines of the company\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track the progress and quality of our agent network visibility and branding, by working in collaboration with our branding partners and our field sales and agent network management team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Receive stock of marketing supplies and materials from our vendors and suppliers, and organize appropriate dispatching; track inventory of all stock and organize orders to avoid stock-outs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: \u0026lt;strong\u0026gt;Kinshasa, Bandundu, Kongo Central\u0026lt;/strong\u0026gt; and may travel to field locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in the \u0026lt;strong\u0026gt;Democratic Republic of Congo\u0026lt;/strong\u0026gt; is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of\u0026amp;nbsp; parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 2+ years of experience in brand coordination, brand marketing, or marketing coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Marketing, Business, or related field. MBA preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are fluent in English / and French\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a creative thinker and problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have project management experience, with a solid understanding of project management principles and techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience at\u0026amp;nbsp;a marketing agency, telecom, payment service provider, FMCG or financial institution and have successfully executed branding campaigns.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4065756004,"name":"Democratic Republic of the Congo (CD)","location":"Kinshasa, Democratic Republic of the Congo","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6212008004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6218134004?gh_jid=6218134004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5226077004,"location":{"name":"Ouagadougou, Burkina Faso"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6218134004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2302","title":"Burkina Faso Accountant","company_name":"Wave","first_published":"2026-10-07T08:23:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Our Mission\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;br\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 12 countries and are growing fast.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an Accounting Assistant who’s resourceful, organized, and proactive about getting things done. You\u0026#39;ll be responsible for helping us develop and maintain an effective financial and accounting unit as we rapidly scale our business in Burkina Faso.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the Financial Controller in day-to-day work and the close process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Book accounting entries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reconcile invoices and identify discrepancies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track advance payment requests from the start of the request through the submission of supporting documents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide financial information by researching and analyzing accounting data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reconcile financial discrepancies by collecting and analyzing account information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle financial closing tasks under the Financial Controller’s supervision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare payments by verifying documentation and requesting disbursements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain digital and physical financial records.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain confidence and protect operations by keeping financial information confidential.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;br\u0026gt;Key details\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Burkina Faso and may travel to field locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Burkina Faso is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;br\u0026gt;Requirements\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s or Master’s degree in accounting, finance, or tax\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2 years of experience in accounting/auditing/finance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good experience with financial reporting requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to work under pressure and meet deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional time management, critical thinking, and analytical problem-solving capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good computer skills, especially in Word and Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience within a reputable external audit firm is considered a distinct advantage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Possess strong accounting and reporting skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are analytical in your approach to problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a critical thinker who likes to challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are deadline-orientated.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know how to maintain confidentiality when dealing with sensitive information.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025367004,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4012008004,"name":"Burkina Faso (BF)","location":"Ouagadougou, Burkina Faso","child_ids":[4064285004],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6218134004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6188123004?gh_jid=6188123004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5213015004,"location":{"name":"Bamako, Mali"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6188123004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2249","title":"Business Development Manager - Mali","company_name":"Wave","first_published":"2026-09-30T10:15:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Are you a seasoned Business Development professional who thrives in a dynamic environment? Would you want to join a company that is fostering financial inclusion and driving economic empowerment on the African continent? Then this role is for you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a result-driven Business Development Manager with extensive market and industry knowledge, you will play a pivotal role in driving our growth strategy forward.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the WAEMU Head of Business Development, you will be responsible for building and cultivating relationships, establishing partnerships, and executing contracts based on the needs of the Product and Operation teams to ensure the continued scaling of Wave’s business in Mali.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Forming, negotiating services and managing strategic partnerships (with banks, telcos, bill payment companies, international remittance companies, etc.) that are key for Wave\u0026#39;s business to operate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building relationships to enable Wave to grow and operate effectively in Mali.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sourcing business partnerships for Wave\u0026#39;s payment products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identifying and liaising with the right person at partners to achieve Wave\u0026#39;s needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supervising communication between partners and Wave teams (Product, Finance, Legal, compliance, Risk, Marketing…)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Key details\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Bamako and may travel to field locations within Mali\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Mali.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We pay 100% of your health care insurance premium cost for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidised childcare when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now- we subsidise gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Requirements\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years\u0026#39; experience in a similar position at a bank, telco, international remittance or fintechs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in French and English\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Secondary degree education in Communications, Telecommunications, Finance, International Relations, Business Management, or a comparable field\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have a strong network of acquaintances in Mali from your work in Mobile Money, Banking, Telecom, Insurance or B2B sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have identified and professionally engaged with strategic partners, seizing upon mutually beneficial opportunities and being relentless in your pursuit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are equally at ease in a boardroom giving a presentation or preparing partner on-boarding documents in French/English.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are enthusiastic about Wave\u0026#39;s mission and excited to do what needs to be done to achieve it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Like team work, but also know how to work well autonomously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have demonstrated tenacity and a willingness to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are very detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience working at an international company (nice to have).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025360004,"name":"Business Development","child_ids":[],"parent_id":null}],"offices":[{"id":4012009004,"name":"Mali (ML)","location":"Bamako, Mali","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6188123004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6209725004?gh_jid=6209725004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":null,"location":{"name":"Kinshasa, Democratic Republic of the Congo"},"metadata":[{"id":4248263004,"name":"Contract Type","value":null,"value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":null,"value_type":"single_select"}],"id":6209725004,"updated_at":"2026-09-28T12:21:33-04:00","requisition_id":null,"title":"CD Agent Ops Regional Lead - Pool","company_name":"Wave","first_published":"2026-09-28T12:20:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-path-to-node=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;How you will help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;1\u0026quot;\u0026gt;Wave is now the largest financial institution in Senegal, with over 7 million users. And we are just getting started with our product roadmap and our potential impact on people\u0026#39;s daily lives.\u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;2\u0026quot;\u0026gt;You will oversee the entire acquisition and operational management of the Wave agent network in your assigned region. You will lead all Agent Opener activities in connection with agent administration teams to achieve the set goals for the region.\u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;3\u0026quot;\u0026gt;In this role, you will be expected to:\u0026lt;/p\u0026gt;\n\u0026lt;ul data-path-to-node=\u0026quot;4\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;4,0,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;4,0,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Agent Network Growth:\u0026lt;/strong\u0026gt; Coordinate Agent Openers in identifying opportunity areas for establishing new agents and acquiring the required agents in accordance with defined selection criteria and guidelines.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;4,0,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;4,1,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Agent Contracting:\u0026lt;/strong\u0026gt; Ensure Agent Openers recruit agents in compliance with legal and regulatory requirements according to the established procedure. Ensure all agents in your region have valid contracts and are trained on the contract contents before signing.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;4,2,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;4,2,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Agent Activation and Training:\u0026lt;/strong\u0026gt; Ensure all agents are trained and certified (on all products and procedures), including Know Your Customer (KYC) and Anti-Money Laundering / Countering the Financing of Terrorism (AML/CFT) procedures, according to established requirements and procedures. This includes delivering supplies and coordinating point-of-sale branding.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;4,3,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;4,3,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Ongoing Agent Liquidity Management:\u0026lt;/strong\u0026gt; Coordinate the monitoring of cash and e-value availability at agent locations, in liaison with regional liquidity and network quality teams.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;4,4,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;4,4,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Risk Management and Routine Visits:\u0026lt;/strong\u0026gt; Guide teams in monitoring agent performance against targets through reports on emerging issues and evaluations of regional results.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;4,5,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;4,5,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Agent Off boarding:\u0026lt;/strong\u0026gt; Coordinate the identification of agents to be closed (according to internal procedure), retrieve Wave equipment and assets, and ensure the removal of brand signage.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;4,6,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;4,6,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Primary Contact:\u0026lt;/strong\u0026gt; Act as the main point of contact for all agent network acquisition and Wave products in your region. Guarantee operational excellence, cost control, and compliance with internal policies as well as regulatory guidelines.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;4,7,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;4,7,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Customer Service:\u0026lt;/strong\u0026gt; Promote customer service excellence and ensure service quality standards are applied.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;5\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;5\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Key Details\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-path-to-node=\u0026quot;6\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,0,0\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;6,0,0\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Location:\u0026lt;/strong\u0026gt; KINSHASA, KONGO CENTRAL, BANDUNDU with frequent travel to the field.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,1,0\u0026quot;\u0026gt;Work authorization in the Democratic Republic of the Congo required.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,2,0\u0026quot;\u0026gt;This is a permanent contract (CDI) position.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,3,0\u0026quot;\u0026gt;Our salaries are competitive and calculated using a transparent formula. We conduct performance reviews twice a year and award bonuses to high-performing employees who have been with the company for more than 6 months.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,4,0\u0026quot;\u0026gt;We offer generous health insurance for you and your dependents.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,5,0\u0026quot;\u0026gt;We support working parents — we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to financial assistance for childcare upon returning to work.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,6,0\u0026quot;\u0026gt;Phone plan reimbursement.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;6,7,0\u0026quot;\u0026gt;Free meals and a pleasant working environment.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;7\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;7\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-path-to-node=\u0026quot;8\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,0,0\u0026quot;\u0026gt;5+ years of experience managing a large regional agent network within the Mobile Money, finance, fintech, telecom, or technology sectors in the Democratic Republic of the Congo.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,1,0\u0026quot;\u0026gt;At least 2 years of experience leading and managing field teams.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,2,0\u0026quot;\u0026gt;Proven track record in stakeholder management through strategic monitoring and reporting.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,3,0\u0026quot;\u0026gt;Fluent in English and French.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;8,4,0\u0026quot;\u0026gt;Willingness to travel up to 90% of the time within the Democratic Republic of the Congo.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;9\u0026quot;\u0026gt;\u0026lt;strong data-path-to-node=\u0026quot;9\u0026quot; data-index-in-node=\u0026quot;0\u0026quot;\u0026gt;This role is for you if you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-path-to-node=\u0026quot;10\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,0,0\u0026quot;\u0026gt;Feel capable of adapting quickly to changing priorities and conditions, and effectively managing complexity and change.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,1,0\u0026quot;\u0026gt;Demonstrate intellectual curiosity, creative problem-solving skills, and view failure as a way to drive innovation and growth.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,2,0\u0026quot;\u0026gt;Have a strong, high-level network and enjoy meeting new people.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,3,0\u0026quot;\u0026gt;Have coached or trained high-performing teams to achieve ambitious targets.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,4,0\u0026quot;\u0026gt;Are comfortable with proactive over-communication and forward-thinking coordination.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,5,0\u0026quot;\u0026gt;Enjoy managing projects end-to-end — you are autonomous while knowing when to escalate issues and how to collaborate with internal and external stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,6,0\u0026quot;\u0026gt;Place high importance on the usability of tools and systems that impact employees\u0026#39; daily work.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;10,7,0\u0026quot;\u0026gt;Possess strong problem-solving, communication, collaboration, and leadership skills.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":null},{"absolute_url":"https://www.wave.com/en/careers/job/6129464004?gh_jid=6129464004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5193166004,"location":{"name":"Remote"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6129464004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2190","title":"Chief Technology Officer ","company_name":"Wave","first_published":"2026-08-05T06:22:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a CTO who wants to own engineering end to end: the systems, the people, and the standards for a company whose work changes lives.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Keep us moving fast as we get bigger: We deliberately favour fewer processes, simple designs, and deeply understood tools, because that\u0026#39;s what lets a small team operate a system this important. Your job is to protect that as the headcount grows and ensure more ownership per engineer, and a clear view of where complexity is worth the tradeoff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own reliability: Wave is the financial system for tens of millions of people. You\u0026#39;ll set the standards for uptime, incident response, and how carefully we change things that move money and you\u0026#39;ll be accountable when we fall short.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and lead the leadership layer: You\u0026#39;ll inherit 5 direct reports and an engineering organization of ~100 people including security, data and infrastructure. You will be responsible for hiring, developing, and where necessary replacing engineering managers and directors. You\u0026#39;ll be personally involved in senior hiring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set our vision on AI: Set our vision on AI. We’re already seeing AI accelerate product velocity, but we think we’re in the early days of what we can do with AI in our apps and to move faster across the org. We want you to make Wave a truly AI forward organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support expansion. Wave already has over 25M users with accelerating growth. This scale and each new market brings new challenges and constraints. You’ll help us plan the right architecture and organisational structure to help us grow smoothly and consistently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent engineering to the company. Wave is very transparent, whether that’s defaulting to public conversations in slack, frequent Ask Wave Anything sessions, or defaulting to writing public docs to explain major decisions. You\u0026#39;ll communicate openly and clearly about what engineering is doing and why, to an audience that includes engineers, non-engineers, our leadership team, and our when needed regulators.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reports to:\u0026lt;/strong\u0026gt; Drew Durbin, CEO.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team:\u0026lt;/strong\u0026gt; Around ~100 engineers across 5 teams (Payment, User-facing products, Internal, non-product teams and platform) plus 5 leaders. Engineering teams are co-led by Product Managers and an engineering manager.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Stack:\u0026lt;/strong\u0026gt; Python 3 with mypy on the backend, GraphQL API layer, Postgres and Redis, Kotlin/Jetpack on Android (our main client), Swift/SwiftUI on iOS, TypeScript and React on the web. Infrastructure on GCP, managed with Kubernetes and Terraform. Most backend work happens in a large Python monolith, deployed across multi-country architecture. Current in-flight work includes agentic developer tooling, a large scale migration of our databases, and some refactoring of our monolith.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Location: This is a fully remote role. Candidates must be based in one of our talent hub countries (Spain, UK, East Coast of USA, Canada, Kenya, Ghana) or in one of our operating markets in Africa including Senegal, Côte d\u0026#39;Ivoire, etc. Expect to travel to our markets a minimum of twice per year to stay close to local realities, products, teams and of course our users. Wave covers all costs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation: \u0026lt;/strong\u0026gt;Our salaries are competitive and are calculated using a transparent formula. For this role, depending on your level and location, we offer a salary of up to $356,500 USD, plus a generous equity package:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Wave provides a yearly $1,200 stipend to support coworking meetups with teammates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Major benefits:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 months of fully paid parental leave and subsidized fertility assistance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation, with most folks taking between 21-30 days exclusive of statutory holidays.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$10,000 annual charitable donation matching.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Process: The process runs up to 5 conversations, including 2 technical discussions. We want this to be a 2-way assessment: as much a chance for you to evaluate us as for us to get to know you. Along the way you\u0026#39;ll meet our CEO, Head of People, Head of Product, both Engineering Directors, and a senior leader from one of our markets.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve managed an engineering organisation of at ~100 people, including managers who manage others. You can describe how your own job changed as the org grew.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a software engineering background and are good at it. You can still read code and follow a technical argument to the end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve been accountable for a system where failure was expensive: money, safety, or regulated data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve hired senior engineering leaders, and you\u0026#39;ve moved someone out of a role that wasn\u0026#39;t working. You can talk about both honestly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You write well. Clear, short, and persuasive, for readers who aren\u0026#39;t engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a clear and positive point of view on AI in engineering: something you\u0026#39;ve tried, changed, or abandoned, not a plan to look into it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You believe in what we\u0026#39;re building and can say why without being prompted.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span data-preserver-spaces=\u0026quot;true\u0026quot;\u0026gt;You might be a good fit if you\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Would rather run a great team than be the smartest engineer in the room, and don\u0026#39;t feel a loss in that trade.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable being the person who says the unwelcome thing in a meeting, and can do it without making it personal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change your mind in public when the evidence changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prefer the simplest system that works to the most interesting one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Care about what our users actually experience: how long a transfer takes on a bad network, what happens to a shop owner when a deposit fails and bring that up unprompted when discussing infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take responsibility for outcomes rather than processes, including when the outcome is bad.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are drawn to a company that publishes its numbers internally every month, expects direct feedback in both directions, and would rather be embarrassingly honest than comfortable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025366004,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012010004,"name":"Remote","location":null,"child_ids":[4064286004,4062949004,4062950004,4062951004,4062952004,4062953004,4062954004],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6129464004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6194388004?gh_jid=6194388004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5215670004,"location":{"name":"Conakry, Conakry, Guinea"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Temporary","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6194388004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2260","title":"Customer Support Representative ","company_name":"Wave","first_published":"2026-09-16T16:37:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Do you have experience working in customer service or a related field? Are you passionate about delivering excellent customer service?\u0026amp;nbsp; We’re looking for a Customer Support Representative based in Conakry to join our global team and help us deliver the best possible experience to our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;In this role, you\u0026#39;ll:\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact for customers, providing them with world-class service and support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be responsible for handling customer inquiries and complaints, and work closely with other departments to ensure that customer needs are being met.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle customer inquiries and complaints professionally and courteously, escalating issues as necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain up-to-date knowledge of Wave products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use active listening to understand customer needs and provide solutions that address them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in team meetings and contribute to continuous improvement initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Conakry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contract Type: CDD, 6 months.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in French, Fulani, Malinké and Soussou.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2 years of experience in a comparable position (Call center, Customer Service).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being able to work with flexible schedules.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Have a strong sense of responsibility and an excellent ability to take initiative.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Are client-oriented and have strong interpersonal skills.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Are a diplomatic speaker.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Have a teamwork spirit.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience in Customer Service (Mobile wallet or Customer Service Company) or management skills as an added value.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025365004,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4088599004,"name":"Guinea (GN)","location":"Conakry, Conakry, Guinea","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6194388004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6104755004?gh_jid=6104755004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5180493004,"location":{"name":"Niamey, Niger"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Temporary","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6104755004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2120","title":"Customer Support Representative ","company_name":"Wave","first_published":"2026-06-30T10:27:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Do you have experience working in customer service or a related field? Are you passionate about delivering excellent customer service?\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Customer Support Representative based in Niamey to join our global team and help us deliver the best possible experience to our customers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;In this role, you\u0026#39;ll:\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact for customers, providing them with world-class service and support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be responsible for handling customer inquiries and complaints and work closely with other departments to ensure that customer needs are being met\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle customer inquiries and complaints professionally and courteously, escalating issues as necessary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain up-to-date knowledge of Wave products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use active listening skills to understand customer needs and provide solutions that address those needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in team meetings and contribute to continuous improvement initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Location: Niamey, Niger\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contract Type: 6-month fixed-term contract\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Fluency in French and Haoussa\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;experience in a comparable position (Call center, Customer Service)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Being able to work with flexible schedules\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A strong sense of responsibility and an excellent ability to take initiative\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Are client-oriented and have strong interpersonal skills\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Are a diplomatic speaker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Have a teamwork spirit\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience in Customer Service (Mobile wallet or Customer Service Company) or management skills as an added value\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025365004,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4014030004,"name":"Niger (NE)","location":"Niamey, Niger","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6104755004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6222404004?gh_jid=6222404004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5228020004,"location":{"name":"Remote"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6222404004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2307","title":"Data Scientist","company_name":"Wave","first_published":"2026-10-13T04:54:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an experienced Data Scientist to join our team. You’ll work on projects across the business, from building credit scoring models and improving fraud detection to optimizing field visit schedules and designing A/B tests for targeted user promotions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll partner with product managers and business leaders to understand the problems they’re trying to solve and find practical ways to use data to improve outcomes. Our ideal candidate is product-minded, scrappy and thinks about data in terms of intuitive user behaviours rather than just inputs to a black box model.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you’ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be embedded closely with our product and operations teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate insights using customer, merchant and internal data using statistical modelling, data visualization, and machine learning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, implement and analyze optimizations for our internal operations, user promos, and agent network to help teams scale and reduce costs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build data-driven heuristics and machine-learning models to improve user and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of the analytics process - from project scoping and design to communicating findings to stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This is a fully remote role. Candidates must be based in one of our talent hub countries (US, UK, Spain, Kenya and Ghana) or in one of our operating markets in Africa including Senegal, Côte d\u0026#39;Ivoire, or Burkina Faso.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wave provides a yearly $1,200 stipend to support coworking meetups with teammates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote team members are expected to travel to our operational markets (e.g. Senegal or Côte d\u0026#39;Ivoire) at least once a year. Exceptions apply, but we’ve found this key to understanding our users and product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and are calculated using a transparent formula. For this role, depending on your level and location, we offer a salary between $130,600 - $236,200 USD, plus a generous equity package.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Major benefits:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 months of fully paid parental leave and subsidized fertility assistance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation, with most folks taking between 30-40 days per year.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$10,000 annual charitable donation matching.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education and Experience\u0026lt;br\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum Bachelor\u0026#39;s degree in a quantitative field such as Statistics, Mathematics, Economics, Computer Science, Engineering, or a related discipline. A Master\u0026#39;s or PhD is a plus.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in data science, machine learning or technical analytics roles.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical Skills\u0026amp;nbsp;\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise with Python, SQL, and data visualization tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in one or more of the following: machine learning, causal inference, statistical modeling, or A/B testing. Experience applying these methods in operational settings with offline components (example: incentive structures for field staff) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly effective written communication and presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of translating complex data into clear, actionable insights for both technical and business stakeholder\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English. French is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have a bias for action and ability to thrive in ambiguous, fast-moving environments where you must create clarity and drive forward progress.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have worked in early stage product teams (or a rapidly scaling product) and are able to drive product decisions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have excellent focus, prioritizing your research and work using an iterative approach (you know when a project is good enough to stop, and you rarely get lost in details).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are able to compellingly present your findings to technical and non-technical audiences and make proactive recommendations based on data.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025369004,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4012010004,"name":"Remote","location":null,"child_ids":[4064286004,4062949004,4062950004,4062951004,4062952004,4062953004,4062954004],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6222404004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6184741004?gh_jid=6184741004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5211920004,"location":{"name":"Dakar, Senegal"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6184741004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2242","title":"Digital Marketing Coordinator","company_name":"Wave","first_published":"2026-09-07T22:32:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As the Digital Marketing Coordinator, you’ll plan and execute digital campaigns, while adapting ATL and BTL initiatives for digital channels. You’ll coordinate with key stakeholders, track and measure campaign performance, and work closely with the Social Media Coordinator to bring campaigns to life and drive meaningful impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and plan Wave’s digital marketing content calendar, setting campaign direction and briefs aligned with business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and execute digital campaigns end-to-end, from planning and briefing through to delivery and performance measurement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Brief external agencies on campaign needs, collaborating closely with the Social Media Coordinator who manages the day-to-day agency content production.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track, analyze, and report on overall digital KPIs and campaign performance across all channels (digital).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with internal stakeholders across BTL, ATL, operations, and business teams to align on campaign needs and provide marketing support if needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Senegal\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Senegal is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;University degree or certificate in digital marketing, marketing communications, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of relevant work experience in digital marketing, including campaign development and delivery, KPIs and results tracking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of developing creative briefs independently, and savvy with using self-serve digital tools (e.g. Canva, AI tools) to develop online content\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative thinking to enrich monthly contents calendar, with excellent writing skills and ability to develop copy for digital content.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record in executing successful digital marketing campaigns and overall marketing campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good marketing sensitivity, and experience in working on non-digital marketing campaigns, familiar with identifying target audience, objectives, and messaging development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with agencies or briefing external agencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in French and English.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A mature and independent team player.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are detail-oriented and highly organized.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience working in a marketing agency, telecom, payment service provider, FMCG, or financial institution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a creative and curious mind.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are passionate about social media trends, consumer behavior, and brands.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are able to work independently and as part of a team, with a proactive and results-oriented mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable with data and can take data-driven decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adaptable and able to thrive in a fast-paced, dynamic environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078185004,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4012012004,"name":"Senegal (SN)","location":"Dakar, Senegal","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6184741004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6114115004?gh_jid=6114115004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5186567004,"location":{"name":"Kinshasa, Democratic Republic of the Congo"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6114115004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2141","title":"Distribution Admin Manager","company_name":"Wave","first_published":"2026-10-02T10:32:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Distribution Administration Manager who’s resourceful and excited about getting things done. You\u0026#39;ll be responsible for performing administrative functions for our Distribution team as we rapidly scale our business in the Democratic Republic of the Congo. Please note that the term Distribution refers to User Acquisition.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the user growth office and distribution teams from our office\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support user growth leads to ensure distributors are recruited and managed as per internal policy and procedures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be responsible for requesting, dispatching, and tracking usage of distribution-related supplies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be an administrative focal contact point for Interim firms, Wave and distributors for user growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain performance monitoring dashboards to track key distribution metrics and support data-driven decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce weekly and monthly reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify inconsistencies in operational data.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Possible tasks might include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Activating and deactivating distributors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Verifying distributors attendance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sharing the performance of distributors on a regular basis with their supervisors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Calculating distributors due bonuses and preparing payment files on time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the main point of contact with our interim firm partners who employ our hundreds of distributors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure distributors have up-to-date contracts and that they are paid on time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow up on our interim firm partners’ invoices and bulk payment recharges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshooting any technical issue distributors may face\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Helping with recruitment and training arrangements for distributors when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organize alignment’ sessions with the different teams working closely with the distribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help the distribution teams follow up actions in order of priority by consolidating key information\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assisting distributors with access to all relevant platforms (slack, WhatsApp groups, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaising with field teams to dispatch all required stationery and merchandising material required and any other required supplies, tracking dispatched and available supplies and their use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tracking client issues during distribution and making outbound calls to new sign-ups to collect data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Providing basic training on distribution admin-related issues to the field teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any other duties may be assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Kinshasa and may travel to field locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contract Type: Permanent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We pay 100% of your health care insurance premium cost for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now- we subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in administrative operations such as payroll, performance, or training in a fast-growing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in French and a local language with English being a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Completed university degree\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in an administration position or an HR/payroll position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a good note-taker\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong computer skills, especially with spreadsheets, and experience using Google Maps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading networks of salespeople, agents or retail networks in a back-office administrative position is an added advantage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running payroll for 20+ people and having a strong understanding of the DRC labour laws is also an added advantage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are exceptionally organized, able to follow through on tasks independently, and able to manage priorities effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are very flexible and mission driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are detail-oriented and seek to achieve excellence in everything you do\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a clear and proactive communicator, both on written and verbal forms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a self-starter and proactive about achieving ambitious targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Always seek to improve yourself through honest self-reflection\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get so\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4065756004,"name":"Democratic Republic of the Congo (CD)","location":"Kinshasa, Democratic Republic of the Congo","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6114115004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6113517004?gh_jid=6113517004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5186267004,"location":{"name":"Dakar, Senegal"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6113517004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2133","title":"Facilities Lead","company_name":"Wave","first_published":"2026-07-10T05:23:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Facilities Lead with strong organizational skills, responsiveness, and autonomy to help drive operational excellence across our offices in Senegal. Reporting to the Regional Office Management Lead, you\u0026#39;ll play a key role in ensuring our workplaces run smoothly and provide a great experience for every team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the Regional Office Management Lead in coordinating and supervising office operations across the region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support office expansion and real estate projects across the region (Coordinate office searches, site visits, and landlord engagements, track lease agreements, office capacity, and renovation projects, coordinate with contractors and vendors during office setup and fit-out activities, monitor project timelines, risks, and operational readiness of new sites)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure smooth day-to-day office management operations and maintain high workplace standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supervise and support Office Management teams on operational execution and task prioritization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow up on facilities maintenance, office repairs, health \u0026amp;amp; safety compliance, and workplace readiness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support fleet management activities, including maintenance follow-up, vendor coordination, documentation, and operational monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate office administrative processes and help improve operational procedures and tracking systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor office supplies, equipment, furniture procurement, and stock management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in vendor management, contract follow-up, quotations, and cost negotiations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the preparation of budgets, operational reports, presentations, trackers, and management updates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate logistics for office projects, renovations, relocations, and workspace setup when required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure proper follow-up on action items and operational deadlines across countries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support travel coordination and administrative logistics for teams when necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a backup to the Regional Office Management Lead when needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Dakar\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;and may travel to field locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Senegal is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of\u0026amp;nbsp; parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in Office Management, Facilities, Administration, Logistics, or Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s or Master’s Degree in Administration, Logistics, Management, or related fields.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills in both French and English.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational and administrative skills with the ability to manage multiple priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with vendors, suppliers, and service providers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of facilities operations and workplace management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong follow-up and coordination skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently while maintaining strong collaboration with regional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with office tools, trackers, and reporting systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving and operational execution abilities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are highly organized and detail-oriented.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong ownership and accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are proactive and solution-oriented.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can remain calm and efficient in fast-paced operational environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have strong adaptability and can manage changing priorities effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly and collaborate well with cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Show strong responsiveness and operational rigor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are willing to support teams beyond your direct scope when necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy improving processes and creating operational structure.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025363004,"name":"People Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4012012004,"name":"Senegal (SN)","location":"Dakar, Senegal","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6113517004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6200357004?gh_jid=6200357004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5219833004,"location":{"name":"Cameroon (CM)"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6200357004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2265","title":"Field Auditor ","company_name":"Wave","first_published":"2026-09-21T03:46:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Field Auditor who’s resourceful and excited about getting things done. You will be responsible for monitoring the facilities and activities of our premium agencies network on an ongoing basis, identifying weaknesses to help operational staff better prevent business risks, and providing us with relevant data to help improve performance and achieve company targets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Travel to designated premium agencies regularly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry out cash audits and report any shortcomings in our agent network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate discrepancies to identify their causes and provide appropriate training to the relevant agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow up on the reimbursement of debts at the conclusion of audits, with input from field officers, the recovery team, and other field operations teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry out all controls in the control plan and ensure everything is done properly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to updating the security risk map by sharing information about potential threats and vulnerabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to updating the operational risk map by providing information that will help to ensure its accuracy and comprehensiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train cashiers on procedures relating to their activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Boost awareness of fraud among premium agent staff and the premium cash officer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate operational and other incidents occurring in premium agencies and at other agent types.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry out end-of-year cash inventories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in risk analysis before constructing any new premium agency or premium master agency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in risk analysis related to specific projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure premium agency staff comply with the code of conduct and management instructions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that agents and the staff who manage them understand and respect the code of conduct and management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in risk analysis before providing prefinancing to a new agent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other administrative tasks may be assigned from time to time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: North, Grand North, Extreme North - You\u0026#39;ll work in the field, visiting the network, and may travel to different locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Cameroon is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a 6-month contract position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in French and good command of English; fluency in the local languages is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of university-level experience in Finance/Accounting.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have dealt with high cash volume.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good knowledge of Google Sheets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good communication and interpersonal skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience assessing service quality or conducting surveys/data collection is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have worked in the field - either in selling, communication, or distribution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience in assessing service quality or conducting surveys/data collection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and often, both in writing and speaking, to the point of over-communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing conditions in a professional environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are great at data gathering, reporting, and analytics to draw insightful conclusions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are self-motivated with a focus on self-improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078181004,"name":"Risk \u0026 Fraud","child_ids":[],"parent_id":null}],"offices":[{"id":4012764004,"name":"Cameroon (CM)","location":null,"child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6200357004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6207363004?gh_jid=6207363004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5222483004,"location":{"name":"Cameroon (CM)"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Temporary","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6207363004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2280","title":"Field Officer","company_name":"Wave","first_published":"2026-09-28T05:30:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for field officers to manage product rollouts as we launch our business in one of these regions in Cameroon: Yaoundé, Bafoussam, Bertoua or Maroua/Kaéle. You will also represent Wave, oversee our distribution and marketing, interact with and recruit users, and conduct interviews with individuals about their needs and concerns related to money transfer and financial services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and build a local agent network and guarantee the agent network is fully trained on applications, the contents of the contract before signing, rebalancing options, fraud management, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recruit target users and onboard them on the use of Wave products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Field Officers in different locations to progress the adoption of Wave products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure agent quality and compliance with legal and policy requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Ensure all agents are well-branded and well-equipped. Monitor the cash and float availability at agent locations.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage risk through routine visits to report emerging issues and assess agents\u0026#39; performance in your territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify underperforming agents, close them, recover Wave items and equipment, and ensure that branding material is removed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the primary contact for all agency networks acquiring Wave products in your territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion excellent customer service among distributors and agents within your territory.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent French, with ideally a good command of one additional local language.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medium English Level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 2 years of relevant work experience, specifically managing an agent network in Cameroon, including a\u0026amp;nbsp; minimum of 1 year of experience managing field-based teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with at least one of the regions listed.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Speaking Fulfulde is mandatory to succeed in the position.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Location: This is a field role. You will be based in\u0026amp;nbsp;\u0026lt;/span\u0026gt;Douala and may travel to other field locations across the country based on business needs:\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contract type: 6-month fixed-term contract.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Cameroon is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Food allowance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are excited about working in the field, as this is a largely field-operations role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a clear and proactive communicator, able to independently follow through on tasks, and able to manage team priorities effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy teamwork, but also know how to work well independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and often, both in writing and in person, to the point of over-communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are tech-savvy: comfortable navigating Excel and onboarding new tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025362004,"name":"Growth Distribution and Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4012764004,"name":"Cameroon (CM)","location":null,"child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6207363004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/5825517004?gh_jid=5825517004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5062538004,"location":{"name":"Kinshasa, Democratic Republic of the Congo"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Temporary","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":5825517004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"1980","title":"Field Officer","company_name":"Wave","first_published":"2026-03-12T07:13:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a driven Field Officer to join Wave as we launch our operations in the DRC, where you will manage product rollouts and help build our agent and merchant network on the ground. You will represent Wave in the field, overseeing distribution and marketing activations while ensuring our services are accessible to the communities we serve. You will also engage directly with users, agents, and merchants to better understand their needs and challenges related to money transfers and financial services, providing valuable insights to inform our local strategy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure agent quality and compliance with legal and policy requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guarantee the agent network is fully trained on applications, the contents of the contract before signing, rebalancing options, fraud management, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the BTL team to build a well-branded, well-equipped agent network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the agent liquidity team to monitor cash and float availability at agent locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage risk through routine visits to report emerging issues and assess agents\u0026#39; performance in your territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify underperforming agents, close them, recover Wave items and equipment, and ensure branding materials are removed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the primary contact for all agency networks acquiring Wave products in your territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion excellent customer service among distributors and agents within your territory.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English \u0026amp;amp; French, with ideally a good command of one additional local language.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with informal merchants, market vendors, or agent networks is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2–3 years of experience in field sales, microfinance, telecoms, or fintech.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel extensively within the assigned zone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in fast-paced, sometimes challenging field conditions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of integrity and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: We are hiring for this position in various locations between Kinshasa and Congo Central.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula based on your level of experience and location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We pay your health insurance premium for you and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your most whole life now - we subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are excited about working in the field, as this is a largely field-operations role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a clear and proactive communicator, able to independently follow through on tasks and able to manage team priorities effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy teamwork, but also know how to work well independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and often, both in writing and in person, to the point of over-communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are tech-savvy: comfortable navigating Excel and onboarding new tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;#LI-MS1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4065756004,"name":"Democratic Republic of the Congo (CD)","location":"Kinshasa, Democratic Republic of the Congo","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/5825517004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6189438004?gh_jid=6189438004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5213739004,"location":{"name":"Abidjan, Côte d'Ivoire"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6189438004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2250","title":"Fleet Manager","company_name":"Wave","first_published":"2026-09-11T11:22:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As our fleet service continues to grow and develop, we are strengthening our team to ensure that fleet operations are managed in a structured, efficient, and scalable way.\u0026amp;nbsp;We are looking for an experienced Fleet Manager with strong expertise in fleet management who will be responsible for building, organizing, and leading the fleet function. The ideal candidate will bring strong operational knowledge, excellent leadership skills, and the ability to establish robust processes that can support the growth of the service.\u0026amp;nbsp;Beyond day-to-day vehicle and driver management, you will elevate service quality, institutionalize rigorous standards, and mentor a high-performing team to deliver operational excellence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive Strategic Leadership: Architect and scale the Fleet department to ensure seamless operations during rapid expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize Processes: Design and implement standardized protocols to maximize efficiency and service consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Command Operational Management: Orchestrate daily vehicle and driver allocations to meet dynamic business demands.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure Fleet Availability: Maximize asset uptime through proactive resource planning and meticulous continuity strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spearhead Maintenance Oversight: Execute comprehensive preventive and corrective maintenance programs to preserve asset value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor Performance: Audit driver performance to ensure strict compliance with safety standards and internal policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage Vendor Relations: Negotiate and manage strategic partnerships with garages, dealerships, and insurers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold Financial Accountability: Administer fleet budgets and lead cost-optimization initiatives to improve profitability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on KPIs: Establish and monitor key performance indicators to provide data-driven insights to senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enforce Regulatory Compliance: Ensure total adherence to local transportation laws and internal safety regulations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead Strategic Planning: Forecast requirements and contribute to long-term procurement and expansion strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mitigate Risk: Identify vulnerabilities and implement robust measures to protect company assets and reputation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster Team Development: Coach the fleet team to build a culture of accountability and professional growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solve Operational Challenges: Address complex issues with timely, scalable, and data-backed solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Abidjan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Côte d’Ivoire is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Logistics, Transport Management, Operations, Business Administration, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate 3–5 years of progressive experience in fleet, transport, or large-scale operations management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in French with an ideally good command of English.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Showcase a proven track record in managing drivers and external service providers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain deep knowledge of vehicle maintenance, insurance, and compliance documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit proficiency in budget administration and complex vendor contract management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and refine operational processes from the ground up with a focus on scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply an analytical mindset to identify trends and drive performance through KPIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead with a proactive, highly structured, and service-oriented approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and negotiate with diverse stakeholders and partners.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions and cope effectively with complexity and change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are analytical in your approach to problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have developed processes and training with minimal guidance and have implemented them in an office environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a diplomatic team player who can also work autonomously.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025363004,"name":"People Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4012013004,"name":"Cote d'Ivoire (CI)","location":"Abidjan, Côte d'Ivoire","child_ids":[4064284004],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6189438004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6150189004?gh_jid=6150189004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5203410004,"location":{"name":"Abidjan, Côte d'Ivoire"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6150189004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2222","title":"Fraud Analyst ","company_name":"Wave","first_published":"2026-09-04T07:54:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Fraud Analyst to join our team in Côte d’Ivoire. Your main objective will be to help protect the interests of Wave mobile money customers, agents and the business from fraud risk, while also ensuring that our services remain accessible and easy to use by the target users. The position will report to our Regional Risk Lead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assess fraud risks on a periodic basis.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Visit frequently the field to better understand local challenges and collaborate closely with the growth team, ensuring fraud prevention strategies are aligned with on-the-ground realities and support market expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Determine the vulnerabilities of our customers, agents and staff as potential targets for fraud.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide reliable and relevant data and dashboards, including partner and statutory reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in preparing fraud training materials based on our risk exposure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in reporting and communication between stakeholders on fraud issues, including customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and escalate issues and take action upon detection of suspicious activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor suspicious transactions and follow up on required actions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate fraud cases and liaise with the legal department and local authorities to close cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform data analysis on fraud with the aim of gathering useful information and supporting decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Call and follow up with agents who have raised complaints about commission cuts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact proactively certain agents to warn them about upcoming commission cuts, clearly explaining the reasons and evidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties may be assigned as the business may require.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You’ll work from our office in Abidjan with occasional travel to field locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Côte d’Ivoire is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships, fitness classes, and workout equipment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree or higher in IT, Audit and Management Control, Business Administration, Finance, Criminology, or other relevant fields.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 2 years with financial sector case investigative, fraud risk controls, regulatory requirements and the market practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in spoken and written English.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have good analytical, interpersonal and communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are self-motivated and able to work under pressure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have strong computer application skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and often, both in writing and in-person, to the point of over-communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are willing to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078181004,"name":"Risk \u0026 Fraud","child_ids":[],"parent_id":null}],"offices":[{"id":4012013004,"name":"Cote d'Ivoire (CI)","location":"Abidjan, Côte d'Ivoire","child_ids":[4064284004],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6150189004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/5836751004?gh_jid=5836751004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5068425004,"location":{"name":"OpCo; Remote"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":5836751004,"updated_at":"2026-08-18T03:49:12-04:00","requisition_id":"1998","title":"Head of Brand Design and Creative","company_name":"Wave","first_published":"2026-04-13T10:29:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Head of Brand Design and Creative who is strategic, thrives for creative excellence and is operationally effective to be responsible for defining Wave’s brand expression at scale. You will build up and lead a high-performing creative team, establish strong creative processes, and ensure our brand supports Wave’s rapid growth across Africa.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In this role, you\u0026#39;ll:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and lead Wave’s brand design strategy, ensuring it supports business objectives across all markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conceive and implement scalable brand systems, guidelines, approval processes and quality standards to ensure consistency and local adaptability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, structure, and lead a global team of brand designers and creative leads\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish clear creative processes, intake systems, prioritisation frameworks, and review cadences to improve efficiency and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Marketing, Growth, Product and leadership to align creative output with strategic priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and facilitate high-level creative direction sessions and provide clear, actionable feedback that elevates the team’s work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate and optimize relationship with external agencies, production partners, and vendors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set performance standards, mentor team members, and build career development paths\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This is a remote position and can work remotely from anywhere (between UTC -8 and +4) with reliable Internet access.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and are calculated using a transparent formula\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Subsidised health insurance for you and your dependents, and retirement contributions (both vary from country to country)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 months of fully paid parental leave and subsidised fertility assistance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited vacation with a 20-day\u0026lt;em\u0026gt; minimum\u0026lt;/em\u0026gt; requirement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$10,000 annual charitable donation matching\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in brand design or creative leadership roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading and scaling creative teams in high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to design and implement scalable creative systems and governance frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating across multiple markets or regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong strategic thinking paired with high creative standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing agencies and external partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English (French is a strong advantage)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold a BSc/BA in advertising, fine art, design, or a relevant field\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be occasionally be required to travel to our operating markets\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have successfully built and scaled creative or brand teams in high-growth, multi-market environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong organisational leadership, with the ability to implement structured processes and operating models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a proven track record of translating brand strategy into scalable systems and consistent execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are experienced in cross-functional leadership and influencing senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring experience managing external agencies and complex production workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have strong business acumen and understand how brand contributes to growth, trust, and customer adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Combine high creative standards with operational rigor and accountability\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078185004,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4012010004,"name":"Remote","location":null,"child_ids":[4064286004,4062949004,4062950004,4062951004,4062952004,4062953004,4062954004],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/5836751004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/5817527004?gh_jid=5817527004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5058707004,"location":{"name":"Ouagadougou, Burkina Faso"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":5817527004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"1966","title":"Head of Marketing","company_name":"Wave","first_published":"2026-03-09T08:53:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Head of Marketing who is both strategic and execution-oriented, capable of building and leading a high-performing marketing function while driving sustainable growth as we scale in Burkina Faso.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the local marketing strategy, aligned with business growth targets, market expansion priorities, and brand ambition.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the strategic marketing partner to the General Manager and functional leads (Operations, Sales, Support, Product…).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead marketing planning, including budget, resource allocation, and ROI accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the group marketing team to align growth, product and brand strategies for your market with global direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and supervise full-funnel campaigns for Burkina Faso across ATL, BTL, and Social Media.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear and actionable processes and documentation that can guide cross-functional teams in successful project delivery, from ideation to deployment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead market intelligence efforts (consumer insights, market analysis, brand health, channel performance).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Ouagadougou with travel upcountry (about once per month).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Burkina Faso is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Degree in relevant fields (marketing, communication, sales, business development, management…).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 12 years of marketing experience, including at least 5 years in leadership roles with team management and budget ownership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience leading large-scale, multi-channel marketing strategies with measurable commercial impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing significant marketing budgets and demonstrating strong ROI discipline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in French, English.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have owned and delivered against aggressive business growth targets (users, revenue, market share, brand health).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make decisions based on business metrics and financial impact, not only marketing indicators.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have strong negotiation skills and can secure high-impact partnerships.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can operate at both strategic and tactical levels without losing clarity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence cross-functional stakeholders at senior levels and align diverse teams behind a shared vision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong strategic thinking and the ability to anticipate market shifts and adjust quickly to changing priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078185004,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4012008004,"name":"Burkina Faso (BF)","location":"Ouagadougou, Burkina Faso","child_ids":[4064285004],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/5817527004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6000564004?gh_jid=6000564004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5156685004,"location":{"name":"United States"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6000564004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2073","title":"HR \u0026 Payroll Specialist - US/Canada","company_name":"Wave","first_published":"2026-05-20T08:58:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you’ll help us achieve it\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Wave is now the largest financial institution in Senegal, with over 7 million users. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.\u0026amp;nbsp;We are looking for an experienced Data Analyst to join our People Tech team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our HR and Payroll Specialist, you will be responsible for managing payroll, HR operations, and benefits within the US Hub, ensuring accuracy, compliance, and efficiency across multiple countries. A strong and practical understanding of U.S. and Canadian HR and payroll legislation is essential to succeed in this role, as you will be expected to apply this knowledge to ensure legal compliance and best practices. This position combines expertise in payroll management with a strategic HR focus, supporting the full employee lifecycle—including onboarding, benefits administration, and policy implementation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Process multi-state payroll, ensuring compliance with federal, state, and local tax regulations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accurate and timely payrolls for assigned countries in compliance with local tax and labor regulations, including variable pay, stock, supplemental pay runs, and tax deposits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage relationships with external payroll providers across assigned regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain payroll records, process adjustments, and address payroll-related queries promptly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and implement improvements in payroll systems and workflows to enhance efficiency and accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support internal and external payroll audits.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;U.S./Canada specifics:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Apply knowledge of IRS guidelines and forms: (W-2, W-4).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply knowledge of immigration guidelines, as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fringe benefits taxation and reporting, FLSA (Fair Labor Standards Act) and overtime classification rules.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support ACA compliance, in collaboration with benefits brokers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure compliance with CRA (Canada Revenue Agency) and provincial payroll tax rules.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Administer contributions and filings: EI, CPP, QPP, T4, T4A, R1, ROE.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;HR \u0026amp;amp; Benefits Operations:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee HR administrative tasks such as employee onboarding, health insurance setup, open enrollment, and compliance with local labor laws.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the point of contact for HR and benefits-related queries from employees, offering guidance on salary, benefits, and employment policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee public and private healthcare coverage, including renewals and employee communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the design and implementation of HR policies and procedures that align with company objectives and local laws.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in handling sensitive HR cases, including employee relations, contract management, and terminations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with global HR and finance teams to align payroll and HR practices across regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain relationships with misc. vendors, brokers, CSMs, accounting firms, etc.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;U.S./Canada specifics:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer health and retirement benefits: open enrollment, renewals, 401(k), ERISA, HSA, COBRA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage leave programs: PTO, sick leave, and state-specific paid leave laws.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle disability claims (short and long-term) and workers\u0026#39; compensation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure compliance with employment regulations, including I-9 verification, E-Verify, and background checks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Support statutory leave programs: maternity, parental (EI-funded), sick leave, bereavement leave.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Manage provincial workers’ compensation programs (e.g., WSIB in Ontario).\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Ensure compliance with employment standards acts (e.g., Ontario ESA, BC ESA).\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Handle background checks, just cause termination, and constructive dismissal processes.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Candidates must be based in the Eastern Time Zone, USA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wave covers travel once per year to one of our operating countries in Africa, as well as a yearly stipend of $1,200 to meet with coworkers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and are calculated using a transparent formula. For this role, we are offering a salary of up to $115,200 USD plus a generous equity package.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Major benefits:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 months of fully paid parental leave and subsidized fertility assistance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation, with most folks taking between 21-30 days exclusive of statutory holidays.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$10,000 annual charitable donation matching.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in global payroll management, with a strong focus on the US and Canada.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Accounting, Finance, HR, or related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Payroll/HR Certification : \u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;US: CPP (Certified Payroll Professional).\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Canada: CPP (Payroll Compliance Practitioner) or CPM (Certified Payroll Manager) and any other HR certification (PHR, CPHR…).\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Deep understanding of tax regulations, and employment laws in the US and Canada.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Proven ability to navigate complex payroll and HR challenges, offering innovative solutions while maintaining compliance.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Demonstrated organizational skills and a strong sense of ownership. \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Strong Google Sheets knowledge, analytical skills and flux analysis.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Experience with major payroll and HR software such as Workday, Gusto, ADP Workforce Now…\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points if you have:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation and expat payroll knowledge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Global mobility practices and employee relocation knowledge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with benefits management outside the US\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to payroll processing in other European/African countries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using BambooHR, Insperity, Dayforce or Payslip\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Know the value of an excellent employee experience and are eager to provide support to employees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are driven to face tasks head-on, complete them efficiently, and move on to the next ones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are eager to think outside of the box when faced with potential roadblocks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are eager to leverage both internal and external data to guide our decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have previously worked for a remote company and enjoy working independently and within a team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Are a self-starter and proactive about achieving ambitious targets.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-REMOTE\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025363004,"name":"People Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4012010004,"name":"Remote","location":null,"child_ids":[4064286004,4062949004,4062950004,4062951004,4062952004,4062953004,4062954004],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6000564004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6211657004?gh_jid=6211657004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5224156004,"location":{"name":"Dakar, Senegal"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6211657004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2292","title":"Internal Auditor","company_name":"Wave","first_published":"2026-09-30T07:37:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a proactive and detail-oriented Internal Auditor to ensure our operations meet the highest standards of compliance, efficiency, and risk management. In this role, you\u0026#39;ll lead audit missions, provide valuable insights to strengthen internal controls, and help foster a culture of accountability as we scale rapidly. With a focus on continuous improvement, you\u0026#39;ll report directly to the Audit Committee and play a key role in driving operational excellence across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Audit Planning and Strategy:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute a comprehensive internal audit plan based on the company\u0026#39;s objectives and risks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Audit Execution:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct internal audits to evaluate the effectiveness of internal controls and compliance with policies and procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review financial, operational, and compliance processes to identify control weaknesses or areas for improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Investigations\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct thorough investigations into suspected fraud, misconduct, or irregularities within the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare investigative reports, recommend corrective actions, and collaborate with law enforcement and legal authorities as necessary.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reporting and Recommendations:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prepare detailed audit reports that highlight findings, recommendations, and action plans for management.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compliance and Regulation:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Stay updated on relevant laws, regulations, and industry standards in the WAEMU region and ensure the company\u0026#39;s compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support for regulatory audits and examinations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Continuous Improvement:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recommend process improvements and control enhancements to enhance the efficiency and effectiveness of operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promote a culture of internal control awareness and accountability within the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Senegal and may travel to field locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Senegal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships, fitness classes, and workout equipment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 5 years of experience in risk management, internal audit, or related fields in a bank/financial institution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A secondary degree in Finance, Accounting, Risk Management, Business \u0026amp;amp; Economics, or a comparable field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have excellent analytical skills and a taste for in-depth technical investigation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in French and English.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with an international company or have worked internationally.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in Mobile Money or the financial sector.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong internal fraud and/or compliance knowledge will also be an added advantage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a strong track record of collaborating and partnering with cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a strong ability to perform multiple tasks and meet deadlines in a rapidly changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Function well under pressure and in high-stress environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love owning projects - you\u0026#39;re autonomous yet know when to escalate problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching in coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know how to maintain confidentiality when dealing with sensitive information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions while managing time factors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are result-driven with a \u0026quot;Get it done\u0026quot; mindset.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078181004,"name":"Risk \u0026 Fraud","child_ids":[],"parent_id":null}],"offices":[{"id":4012012004,"name":"Senegal (SN)","location":"Dakar, Senegal","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6211657004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6222489004?gh_jid=6222489004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5228064004,"location":{"name":"Abidjan, Côte d'Ivoire"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6222489004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2308","title":"Internal Control Officer","company_name":"Wave","first_published":"2026-10-13T13:34:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an Internal Control Officer to join Wave’s Internal Control team. You will participate in identifying Wave\u0026#39;s exposure to all types of risks and implementing risk mitigation mechanisms.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the Internal Control Lead, you\u0026#39;ll be responsible for helping the organization take controlled risks, define, deploy, and monitor a risk management system, and propose optimized processing solutions to help top management make strategic decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Internal Control Officer will work closely with several internal stakeholders to implement specific controls and escalate any rising risks.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In this role, you’ll\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and evaluate risks (activities, processes, information systems, production tools, external events, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement the risk management policy.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in disseminating an adequate risk culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Do periodic reporting on risk management.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and execute controls on any process across the organization (operations, procurement, fraud, finance, people, marketing, etc.).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry out preventive and detective controls across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor internal mechanisms to report, investigate, and escalate risk issues.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate changes in risk trends and their effects on the organization.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on other duties that may be assigned to you based on the business requirement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Abidjan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You must have work authorization in Côte d’Ivoire.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We run Performance Reviews twice a year and give bonuses or promotions to exceptional performers who have been at the company for more than 6 months.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now- we subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 3-5 years experience in internal control (risk management, permanent control, or internal audit).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have excellent analytical skills and a taste for in-depth technical investigation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in French and English.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Result-driven with a “Get it done” mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Emotional intelligence and cultural intelligence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have written and oral communication and presentation skills, including the ability to convince and influence a wide range of partners at all levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in Mobile Money or in the Financial sector will be an added advantage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of fraud and/or compliance will also be an added advantage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have worked for an international company, or have worked internationally.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have a strong track record of collaborating and partnering with cross-functional teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can perform multiple tasks and meet deadlines in a rapidly changing environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work well under pressure.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love owning projects - you\u0026#39;re autonomous yet know when to escalate problems.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know how to maintain confidentiality when dealing with sensitive information.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions while managing time factors.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078181004,"name":"Risk \u0026 Fraud","child_ids":[],"parent_id":null}],"offices":[{"id":4012013004,"name":"Cote d'Ivoire (CI)","location":"Abidjan, Côte d'Ivoire","child_ids":[4064284004],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6222489004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6128507004?gh_jid=6128507004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5192649004,"location":{"name":"Bamako, Mali"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6128507004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2188","title":"Key Account Lead","company_name":"Wave","first_published":"2026-08-05T09:34:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Ready to help reshape the future of payments in Mali? We\u0026#39;re looking for an exceptional sales professional who is energized by ambitious goals, thrives in a fast-paced environment, and is excited to help businesses embrace a cashless future. You\u0026#39;ll lead the adoption of Wave\u0026#39;s payment and business solutions among key corporate clients, accelerating our growth across Mali.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Key Account Lead, you will be part of the sales team responsible for prospecting and acquiring new high-revenue business customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Development (Prospecting):\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Actively identify and target high-potential companies and organizations (large corporations, structured SMEs, NGOs, government institutions) that can use Wave Business services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a robust sales pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;strong\u0026gt;Sales Cycle Management:\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct sales presentations and product demonstrations for decision-makers (CFOs, CEOs, HR Directors).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand client needs in-depth to propose customized solutions (e.g., salary payments, supplier payment collection, invoice collection).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate contract terms and ensure closing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;strong\u0026gt;Strategy and Reporting:\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track and report on key sales performance indicators (KPIs) using our CRM tool.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide structured field feedback to the Product and Marketing teams to improve our Business offerings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct competitive intelligence on the Business offerings of other players (banks, telcos).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Bamako and may travel to upcountry locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Mali is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents by offering 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized childcare when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of experience in a similar position (ideally in an international company, a bank, a mobile money company, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A degree in sales, project management, finance, international relations, business management, or a comparable field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good command of:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;French: Fluent (spoken and written) - Primary working language.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;English: Professional proficiency required to communicate with regional teams and management.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have complete mastery of the B2B sales cycle, from prospecting to negotiating complex contracts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have an existing and relevant professional network in Abidjan (particularly with CFOs, HR Directors, and CEOs of large companies).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have excellent communication, active listening skills, and persuasive ability. You know how to adapt your discourse for high-level stakeholders.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are \u0026quot;mission-driven,\u0026quot; have an appetite for challenge, and a demonstrated culture of performance (a track record of exceeding targets).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have the ability to work proactively and organized in a very dynamic and fast-paced start-up environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4061594004,"name":"Payments","child_ids":[],"parent_id":null}],"offices":[{"id":4012009004,"name":"Mali (ML)","location":"Bamako, Mali","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6128507004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6191353004?gh_jid=6191353004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5214621004,"location":{"name":"Abidjan, Côte d'Ivoire"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6191353004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2254","title":"Key Account Manager","company_name":"Wave","first_published":"2026-09-14T07:04:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p class=\u0026quot;isSelectedEnd\u0026quot;\u0026gt;We’re looking for a Key Account Manager who is commercially driven, data-oriented, and passionate about building strong, long-term partnerships. In this role, you’ll be responsible for owning and growing a portfolio of strategic corporate payment partners, driving their performance and identifying opportunities to expand their use of Wave’s products.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll combine relationship management, commercial strategy, and operational problem-solving to ensure our partners are successful. You’ll also lead and develop a team of Account Supervisors, working closely with cross-functional teams to deliver against our growth objectives and continuously improve the partner experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you\u0026#39;ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own and grow a portfolio of corporate partners\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a portfolio of key corporate payment partners, and act as their main business and operational point of contact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage closely with partner stakeholders to build strong relationships, understand their business, and identify blockers to growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run regular business reviews with your partners: performance against targets, product roadmap, open issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify growth opportunities and cross-sell new payment products across your portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detect early churn signals\u0026amp;nbsp; volume decline, drop in unique payers, inactive stores\u0026amp;nbsp; and act on them before they turn into losses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute a growth roadmap per account, sequenced by cycle objectives, with clear owners and deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive commercial performance\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the analysis of merchant performance: identify what is working and what is not, and take action to ensure a high standard of service and sustainable growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare and defend pricing proposals: document current volume, growth commitments and competitive pressure, and structure fee reductions as volume-conditioned tiers rather than flat concessions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive in-field activation at partner locations, staff training, point-of-sale visibility and branding materials\u0026amp;nbsp; so that signed partners actually transact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboard new partners onto our standard payment products, from commercial agreement to first transactions, and own their ramp-up to target volume.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ensure operational excellence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure high-quality customer support by advocating for partners\u0026#39; needs and resolving issues related to our products, including refunds, settlements and funding requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as first-level resolution for partner incidents, coordinating with Finance, Support and Product until closure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with our Risk \u0026amp;amp; Fraud team to minimize fraud cases and threats to the security of payment partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor your team portfolio for abnormal activity, unexplained payer spikes, atypical transaction patterns\u0026amp;nbsp; and escalate promptly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify priority areas and develop solutions to Wave\u0026#39;s payments liquidity needs nationwide, with a focus on merchant expansion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work with data\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track your portfolio on our dashboards, run a weekly pulse (wow), and turn what you see into a short list of prioritized actions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report clearly and consistently on portfolio health, open actions and risks to your Lead and to cross-functional stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead your team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage, coach and grow a team of account supervisors: set priorities, run regular 1:1s, and hold a high performance bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and feedback that strengthen the knowledge and skills your team needs to meet company OKRs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop playbooks and workflows for your team, and keep training material for products, campaigns and features up to date.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with internal teams\u0026amp;nbsp; Sales, Admin, Corporate Support, Finance, Compliance, Marketing, Product,\u0026amp;nbsp; to align on critical goals and implement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape Wave\u0026#39;s global strategy by sharing insights and learnings from the Côte d\u0026#39;Ivoire team\u0026#39;s experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead by living Wave\u0026#39;s values, and ensure they\u0026#39;re deeply ingrained within your team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Key details\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Abidjan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Côte d\u0026#39;Ivoire is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Requirements\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A degree in general management, sales, project management, finance, international relations, business management, or a comparable field.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of experience in a similar position (ideally in an international company, a bank, a mobile money company, or similar) with a minimum of 2 years experience at a managerial position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant experience either in operations, sales, support, or distribution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in French\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good level in English - this role will regularly interact with non-French speakers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record in delivering a great customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to conduct duties discreetly and impartially.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;You might be a good fit if you\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have experience managing team management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are as comfortable in a meeting room making a presentation as you are in preparing partnership documents in French/English.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are enthusiastic about Wave\u0026#39;s mission and eager to do what needs to be done to accomplish it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a team player, but you can also work independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are result-oriented, with an engaging personality and an excellent ability to build trust with both external and internal stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are able to think creatively and work proactively to achieve challenging targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and often, both in writing and in person, to the point of over-communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing conditions and any environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have excellent oral and written communication with good interpersonal skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4061594004,"name":"Payments","child_ids":[],"parent_id":null}],"offices":[{"id":4012013004,"name":"Cote d'Ivoire (CI)","location":"Abidjan, Côte d'Ivoire","child_ids":[4064284004],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6191353004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6121085004?gh_jid=6121085004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5189893004,"location":{"name":"Bamako, Mali"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6121085004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2171","title":"Legal Counsel","company_name":"Wave","first_published":"2026-08-31T10:15:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Legal Counsel at Wave, you will play a key role in supporting our\u0026amp;nbsp; Legal Team in Mali and contributing to the company’s growth and compliance objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work closely with both operational and functional teams to help them achieve their goals while proactively identifying, assessing, and managing legal risks to ensure full compliance with applicable laws and regulations.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your main responsibilities will be providing clear, practical, and business-oriented legal advice and implementing legal strategies that protect the company’s interests and contribute to its overall success.\u0026amp;nbsp;You will report directly to the Head of Legal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contracting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Draft, review, and negotiate contracts across all business areas, ensuring alignment with company objectives and compliance with applicable laws.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support contract drafting and review for Wave’s core products and services, ensuring the protection of the company’s commercial and legal interests while optimizing value and efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and participate in complex and high-value contract negotiations, providing strategic legal input to achieve balanced and sustainable agreements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhance and manage the contracting process, including the implementation of contract policies, contract management systems, electronic signature tools, and document archiving procedures.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Legal Operations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Implement group legal policies and propose updates based on legal developments, operational feedback, and industry best practices (e.g., contract policy, data privacy policy).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Litigation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and apply procedures for managing legal claims and disputes, including pre-litigation strategy, mediation, arbitration, and litigation follow-up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;People Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide legal support on employment matters such as contracts, disciplinary procedures, and terminations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Company Secretarial\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee company secretarial responsibilities in coordination with the Head of Regulatory Affairs/Company Secretary.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Risk Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Risk and Controls teams to identify legal risks and implement appropriate mitigations and internal controls.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Privacy \u0026amp;amp; Consumer Protection\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the rollout and enforcement of the company’s data privacy compliance framework.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Regulatory Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide legal advice on licensing and regulatory requirements, working closely with colleagues across the legal and compliance teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;External Counsel Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain relationships with external law firms and manage legal service delivery.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Special Projects\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to cross-functional legal initiatives and support other legal priorities as they arise.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Mali.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Mali is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now - we subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Master’s degree in Law or equivalent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5–7 years of professional legal experience, ideally within a dynamic corporate or regulatory environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in both written and spoken French and English.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in corporate governance, including planning and preparing for board and shareholder meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of general legal and regulatory requirements applicable to corporate and commercial activities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Efficiently and quickly apply instructions from your lead, and proactively identify and report problems or blockers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excel in both teamwork and independent work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are proficient in drafting and reviewing contracts in English and French.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a commitment to completing tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess a strong analytical approach to problem-solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are highly organized and detail-oriented, with a clear and accurate legal approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have excellent writing, listening, and communication skills, consistently striving for excellence in all endeavors.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025361004,"name":"Legal","child_ids":[],"parent_id":null}],"offices":[{"id":4012009004,"name":"Mali (ML)","location":"Bamako, Mali","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6121085004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6127381004?gh_jid=6127381004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5192146004,"location":{"name":"Niamey, Niger"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Temporary","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6127381004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2187","title":"Marketing Manager","company_name":"Wave","first_published":"2026-08-10T12:07:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Do you have a proven track record of defining and implementing marketing strategies that drive business growth? Are you a strategic thinker with a data-driven mindset and a passion for developing and executing marketing campaigns? If so, we want to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring a Marketing Manager to oversee Above-the-Line (ATL) and Below-the-Line (BTL) activities, coordinate our marketing strategies and campaigns, and ensure they align with our overall business objectives and goals. You will play a key role in driving user growth and engagement through effective ATL and BTL marketing tactics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and implement ATL and BTL marketing strategies that align with Wave\u0026#39;s growth objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan, execute, and oversee all ATL activities (TV, radio, and print), and all BTL activities (events, promotions, and on-ground activations).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams and stakeholders across the company to deliver impactful marketing campaigns that drive user acquisition and brand awareness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage relationships with external agencies and partners to ensure the successful execution of marketing activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and analyze the performance of marketing campaigns, using data to make informed decisions and optimize strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide regular reports on the effectiveness of ATL and BTL activities, including insights and recommendations for improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage, build, and mentor a high-performing team to execute on key initiatives and achieve business goals.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The position is based in Niamey.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You must have work authorization in Niger.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships and fitness classes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s or master\u0026#39;s degree in business, marketing, communications, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6+ years of relevant work experience in marketing.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An all-rounded KPI-driven marketer having managed ATL and BTL campaigns and brand building events with proven commercial results.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent project management skills, able to orchestrate different workstreams within sizeable complex campaigns under tight deadlines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good analytical skills and ability to distill insights and make data-driven decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration and interpersonal skills with a proven ability to work effectively across the company.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with external agencies on both online and offline campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong people leadership skills accompanied by an engaging personality that can inspire, mentor, and develop a young team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in French, English, and one of the local languages.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are detail-oriented and highly organized.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience working in a marketing agency, telecom, payment service provider, FMCG, or financial institution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a curious and creative mind.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are passionate about marketing trends, consumer behavior, and brands.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are able to work independently and as part of a team, with a proactive and results-oriented mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are adaptable and able to thrive in a fast-paced, dynamic environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078185004,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4014030004,"name":"Niger (NE)","location":"Niamey, Niger","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6127381004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6145124004?gh_jid=6145124004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5200922004,"location":{"name":"Banjul, The Gambia"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6145124004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2210","title":"Marketing Manager","company_name":"Wave","first_published":"2026-08-17T10:45:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p class=\u0026quot;isSelectedEnd\u0026quot;\u0026gt;As Wave continues to grow in The Gambia, we’re looking for a Marketing Manager who can turn strategy into impactful execution—coordinating product launches and customer-facing initiatives that strengthen Wave’s presence and relevance across the market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the Senior Marketing Manager, this is an individual contributor role with end-to-end ownership of campaigns and marketing initiatives. You’ll bring strong planning, stakeholder management, and execution skills - helping the team deliver against critical business priorities while enabling the Senior Marketing Manager to focus on strategic direction, team development, quality standards, and larger market opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Marketing Strategy \u0026amp;amp; Execution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute marketing strategies aligned with business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead major marketing campaigns from planning to execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve customer acquisition, engagement, and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all marketing activities reflect a strong understanding of customer needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Project Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own marketing projects independently and ensure timely delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain project timelines (retro planning), proactively managing risks and dependencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with internal teams and external partners to deliver projects successfully.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Creative Development\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop clear and effective briefs for design teams and agencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate actively in creative review sessions, providing constructive feedback that improves campaign quality and impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all marketing materials are aligned with Wave\u0026#39;s brand standards and messaging.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Stakeholder \u0026amp;amp; Agency Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with internal teams including Payments, Biz-dev, Sales, Product Marketing, and Support to facilitate project progression and success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Draft marketing project report/cycle reports for sharing with relevant internal audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage relationships with agencies and vendors to ensure high-quality execution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Gambia\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in The Gambia is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English.\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of experience in marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s or master\u0026#39;s degree in relevant fields (marketing, communication, sales, business development, etc).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are super detail-oriented and organized.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can step back to design a high-level marketing strategy, then roll up your sleeves to manage the day-to-day execution details.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a deep understanding of customer behavior and translate those insights into high-impact campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and deal effectively with complexity and change.\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a compelling storyteller, verbal and in writing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078185004,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4024030004,"name":"Gambia (GM)","location":"Banjul, The Gambia","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6145124004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6163846004?gh_jid=6163846004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5205235004,"location":{"name":"Abidjan, Côte d'Ivoire"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6163846004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2231","title":"Merchant Account Supervisor ","company_name":"Wave","first_published":"2026-08-28T04:57:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Wave, excellent client relationships are our top priority. If you are a result-driven person with a passion for providing exceptional client service, then this opportunity is for you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be responsible for managing the roll-up of corporate merchant products, operational execution and supervising corporate merchant activities to ensure effective deployment, branding, training, and transaction and portfolio monitoring, and day-to-day partner support, working closely with Key Account Managers and cross-functional teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Merchant Deployment \u0026amp;amp; Operations\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deploy and onboard corporate merchants across Côte d’Ivoire, including account setup, installation, branding, training, and go-live support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate the rollout of new stores and ensure timely completion of deployment activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process and follow up on merchant operational requests, including settlements and account-related requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct field visits to ensure smooth operations, compliance with Wave standards, and quality of merchant and user experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Portfolio Monitoring \u0026amp;amp; Performance\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monitor merchant activity and performance across the portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify inactive stores, volume drops, operational issues, and other performance risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively follow up with merchants and coordinate the appropriate actions to restore activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Key Account Managers with portfolio monitoring, account reviews, and follow-up on agreed action plans.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Merchant \u0026amp;amp; User Support\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain regular contact with merchants and visit them when needed, particularly when performance declines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with users and merchants to understand their needs, pain points, and feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify recurring operational or product issues and propose improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report technical issues and bugs to the relevant teams and follow up until resolution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Partner \u0026amp;amp; Cross-functional Coordination\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support Key Account Managers in preparing partner reviews, performance updates, meeting notes, and follow-up actions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Account Management, Corporate Support, Payment \u0026amp;amp; Liquidity, Product, Engineering, Marketing, and Operations teams to resolve issues and execute partner initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with Marketing on merchant promotions, events, branding, and BTL activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure clear and timely communication with partners and internal stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Market \u0026amp;amp; Business Development Support\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve merchant activity, adoption, and operational performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support initiatives aimed at growing corporate merchant activity and expanding operational coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collect and share market intelligence, including competitor activity, market opportunities, and merchant feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate merchant information, portfolio status, deployment tracking, and operational documentation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Abidjan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You must have work authorization in Côte d’Ivoire.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent assignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now- we subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor degree in Business Administration, Law, Management, Sales or a similar field.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years experience in a similar position.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in French. Good command of English would be an advantage.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong oral and written communication skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience conducting field-related merchant activities, including acquiring and onboarding merchants and ensuring they meet Wave criteria.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting customers \u0026amp;amp; corporate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have a good knowledge of the merchant and especially aggregator/fintech ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have strong communication and presentation skills, with the ability to build rapport with clients and internal stakeholders.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a good knowledge of data analysis and technical;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a proven track record of successfully managing client relationships.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are client-oriented and have strong organizational and interpersonal skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a diplomatic speaker.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a teamwork spirit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are self-motivating with a focus on self-improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4061594004,"name":"Payments","child_ids":[],"parent_id":null}],"offices":[{"id":4012013004,"name":"Cote d'Ivoire (CI)","location":"Abidjan, Côte d'Ivoire","child_ids":[4064284004],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6163846004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6146026004?gh_jid=6146026004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5201505004,"location":{"name":"Canada; Spain; United Kingdom"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6146026004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2211","title":"Observability Specialist ","company_name":"Wave","first_published":"2026-08-18T08:58:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(14, 13, 93);\u0026quot;\u0026gt;How \u0026lt;strong\u0026gt;you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Wave is now the largest financial institution in Senegal and Côte d\u0026#39;Ivoire, with millions of users, growing rapidly year-on-year. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Observability Engineer at Wave, you will help engineers understand, operate, debug, and improve the systems that power payments for millions of users across Africa.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own and evolve Wave’s observability platform across our Python backend, GraphQL API, Postgres and CockroachDB databases, Kubernetes workloads, cloud infrastructure, and on-premises environments. Your work will make it easier for product, database, infrastructure, and security teams to detect problems and regressions early, understand system behaviour, resolve incidents quickly, and make well-informed reliability and performance decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work in the newly formed Performance \u0026amp;amp; Observability team and report to the Director of Platform. You\u0026#39;ll partner closely with infrastructure, database, and product engineering teams to improve how we instrument our services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you\u0026#39;ll:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Improve our understanding of production behaviour across application code, GraphQL APIs, databases, caches, Kubernetes workloads, cloud infrastructure, async jobs, and on-premises environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product and platform teams to define meaningful service-level indicators, reduce alert fatigue, and ensure alerts are actionable, reliable, and tied to user impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build internal tooling and self-service workflows that help engineers instrument services, investigate incidents, analyse performance, and understand dependencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help teams identify reliability, latency, capacity, and cost issues before they become user-facing incidents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and implement observability standards, documentation, and training materials that scale across Wave’s engineering organisation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate and improve our observability platform (e.g., Datadog, Honeycomb, Prometheus, Grafana, OpenTelemetry) while controlling costs as data volume grows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(14, 13, 93);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you...\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Care a lot about working on software whose mission you can believe in.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a bias for action. You see a problem, you fix a problem. You get buy-in for your solutions and keep work moving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Approach your work with a growth mindset and use your skills and experience to mentor less-experienced engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited to build world-class infrastructure that powers economic opportunity for an entire continent.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(14, 13, 93);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in observability, SRE, platform engineering, infrastructure engineering, backend engineering, or production systems engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of metrics, logging, tracing, profiling, alerting, dashboards, service-level indicators, and incident response workflows at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building internal tools, libraries, automation, or platforms used by other engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and collaboration skills. This role succeeds by helping other engineers build, operate, and debug better systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pragmatic judgment about when to improve tooling, when to simplify, and when to avoid unnecessary complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience learning, analyzing, and working on other people’s code.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(14, 13, 93);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Technical Skills\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in at least one backend language, preferably Python.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with observability tools such as Prometheus, Grafana, Datadog, OpenTelemetry, Jaeger, Tempo, Loki, Honeycomb, Sentry, or similar systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with at least some our stack, Postgres, CockroachDB, Redis, GraphQL, or Kubernetes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with OpenTelemetry instrumentation and collector configuration at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(14, 13, 93);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the Performance \u0026amp;amp; Observability Team\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Performance and Observability team was recently formed with the hiring of our first performance engineer, and is expanding with this Observability position. The team is and will continue to define its scope. The observability scope within the team currently is:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ownership, management and evolution of observability tools: Datadog, Honeycomb, Sentry, and Pyroscope.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design of SLOs and support product teams in implementing them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support all teams in improving their alert quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership of observability modules and code, ensuring consistent naming conventions across all our systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Some recent and potential projects, as examples of specific things the team has worked on:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Early detection of regressions in our code. This could be a performance, reliability, or other regression that impacts our users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CPU profiling in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SLO support for product teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scaling our Observability platform to support 4x our current volume while keeping costs in check.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(14, 13, 93);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About engineering at Wave\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We care about the big picture.\u0026lt;/strong\u0026gt; We don’t hire engineers to just ship tickets. We hire them to solve problems. That means caring deeply about outcomes, understanding context, and jumping in wherever something’s broken, even if it’s technically “not your area.” When we see problems, inefficiencies, or opportunities to make something better, we act. We dig into operational issues, clarify fuzzy product specs, or step into unfamiliar code to help unblock teammates.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We move as fast as possible.\u0026lt;/strong\u0026gt; Speed matters. It lets us try things quickly, get feedback early, and course-correct while it’s cheap. So we write small PRs. We aim for MVPs. We leave TODOs and file follow-ups. We don’t over-perfect v1. That said, we’re building a financial product. Some things—like money movement, correctness, or security—deserve more caution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We like boring technology.\u0026lt;/strong\u0026gt; We favor tools that are reliable, well-understood, and easy to debug. This keeps us focused on solving meaningful problems instead of wrestling with unpredictable infrastructure. If a new technology helps us move faster, build safer, or solve a real need, we’ll consider it. But we don’t adopt tools just because they’re new—we adopt them because they’re right.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simplicity is a strategy. It lets us focus our energy where it matters most: serving our users.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-DH1 #LI-REMOTE\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025366004,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012010004,"name":"Remote","location":null,"child_ids":[4064286004,4062949004,4062950004,4062951004,4062952004,4062953004,4062954004],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6146026004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6202395004?gh_jid=6202395004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5220960004,"location":{"name":"Kinshasa, Democratic Republic of the Congo"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6202395004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2271","title":"Operations Training Regional Lead","company_name":"Wave","first_published":"2026-09-21T06:42:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As we launch in DRC, the Training Regional Lead will focus on strategic planning and rigorous supervision of all training activities. The role involves setting the foundation for the country\u0026#39;s training objectives and ensuring high-quality support for the Agent Network.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Training needs assessments\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the regional operations team in identifying opportunities to improve the operational execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Determine training requirements by reviewing the training strategy defined by the country leads and reviewing results of agent trainer coaching; evaluating training effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Training material translated into English, French\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the translation of training content.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize observations and data-driven insights to help improve training materials.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with training vocals and video recording.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Training planning and delivery\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute individual training sessions for the team, site and remote facilitation training activities, and lead training sessions when needed.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform agent visits addressing the team’s action items.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate and assist with the training and implementation of new rollouts regionally in liaison with regional and territory leads.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Training admin and evaluation\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and administer the training for assigned regions including monitoring the right slack channels, WhatsApp groups etc. to gather training requirements and gaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and report training program(s) effectiveness, and help implement changes as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather feedback from trainees during and following training to determine instructional and content effectiveness in collaboration with your lead.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quality assurance and continuous improvement standards for the delivery of OKRs, E-Learning and key skills training targets per assigned staff can be achieved.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Plan and execute the transition from the training of agents from face-to-face to digital.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Bandundu and Kongo Central and may travel to field locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in\u0026amp;nbsp; is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of\u0026amp;nbsp; parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in French, English, and good command of local languages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of relevant work experience, specifically managing training or an agent network\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideally, have prior work experience in a learning \u0026amp;amp; development context, teaching and/or training admin experience in a corporate setting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy learning and can grasp a breadth of fields.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are proficient in group training, presentations and public speaking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can analyze data to measure training ROI and identify operational gaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience in facilitating group learning events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working on the field and interacting regularly with agents face-to-face.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have built and led strong teams in achieving key results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are tech-savvy: proficient in digital training tools including Google Sheets, Slack for content delivery and administration.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Possess a Master’s degree or equivalent job experience in a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Display the ability to identify problems and suggest solutions under quality operating standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have excellent problem-solving and analytical skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are extremely organized and skilled in prioritizing multiple projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are self-disciplined, highly motivated and able to work independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have prior work experience in a learning \u0026amp;amp; development context; teaching and/or training admin experience in a university, corporate, or government setting is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy learning and can grasp a breadth of fields.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are proficient in group training, presentations and public speaking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can analyze data at a basic level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience in facilitating group learning events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working on the field and interacting regularly with agents face-to-face.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy owning projects - you\u0026#39;re autonomous yet know when to escalate problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have built and led strong teams in achieving key results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Think about culture and process from the users\u0026#39; perspective.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;#LI-MS1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4065756004,"name":"Democratic Republic of the Congo (CD)","location":"Kinshasa, Democratic Republic of the Congo","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6202395004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6197601004?gh_jid=6197601004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5218092004,"location":{"name":"Banjul, The Gambia"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6197601004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2262","title":"Partner Operations Representative","company_name":"Wave","first_published":"2026-09-17T06:36:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Partner Operations Representative, your role in our integration team is crucial for incorporating bill pay functionalities into our user-facing apps, ensuring seamless payment experiences for customers, agents, and businesses.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll play a pivotal role in maintaining the reliability of these features, ensuring sufficient funding for our business accounts, and nurturing partnerships with collaborators.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We seek a proactive individual in The Gambia who embodies resourcefulness, determination, tenacity, diligence, and a results-driven mindset.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage operationally escalated cases by Support Teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interpret user information effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze and interpret periscope charts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide operational support and streamline the management of payment tickets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Forecast and follow up on collections.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly with users regarding issues, claims, and outages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate cases, claims, and outages to partners when necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain clear communication with the support team and the rest of the product team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively multitask and juggle multiple priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain organized records and communicate effectively via Slack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate requirements to the engineering team without needing intervention from the product manager.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll work from our office in Kotu.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in The Gambia is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;University degree in IT, finance, or a related discipline is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a comparable position (Customer Service, Back Office).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic technical knowledge \u0026amp;amp; sense of prioritization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized, independent, and self-motivated.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English and local languages.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are passionate about resolving challenges for our valued customers - you thrive on customer-focused solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience in banking, financial institutions, or telecommunications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are committed to achieving excellence across all endeavors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a background in mobile wallets or money transfers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess exceptional listening skills, ensuring others feel understood and valued.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a strong sense of accountability and initiative.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a collaborative team player with excellent organizational skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can comprehend and articulate effectively user needs to leadership and the broader product team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are self-directed and capable of thriving under pressure, taking ownership of tasks and processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have Proficiency in SQL is advantageous, though not mandatory.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025369004,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4024030004,"name":"Gambia (GM)","location":"Banjul, The Gambia","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6197601004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6191368004?gh_jid=6191368004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5214627004,"location":{"name":"Abidjan, Côte d'Ivoire"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6191368004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2255","title":"Partner Operations Team Lead","company_name":"Wave","first_published":"2026-09-15T06:31:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our Partner Operations team is dedicated to seamlessly integrating all bill payment services our users desire across all our applications - customer, agent, and business. Our mission is to ensure these payment services are implemented and maintained efficiently, providing the highest level of reliability and availability. Your role is to strive to keep our business accounts well-funded while fostering strong, mutually beneficial, and sustainable relationships with our partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, coach, and mentor a high-performing partner operations team by efficiently supervising Partner Operations Representatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan the team’s activities and schedules and assign them accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and resolve partner cases and issues escalated by our customer support teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interpret Sigma charts and utilise the data to support and make meaningful decisions for our internal teams and partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain clear communication with users about issues, claims, and outages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate all cases, claims, and outages to the appropriate teams to be resolved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly and coordinate with various teams to support our partners effectively and promptly. Depending on the scenario, these include customer support, product teams, engineering, finance, compliance, and others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ship announcements with easily understandable subject matters for public consumption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Treat bugs and requests promptly and address them with the integrations team to support our partners better.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate precise partner requirements clearly to the engineering team with little or no product manager intervention.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Abidjan, Côte d\u0026#39;Ivoire,\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;and may travel to field locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Côte d\u0026#39;Ivoire is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English, French, and a local language.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A bachelor\u0026#39;s degree in IT or a related discipline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 4 years of experience in a comparable position in partner operations, customer service, or back Office.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 2 years\u0026#39; experience as a team lead.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep and detailed technical expertise that impacts and pushes the team to high standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SQL competence is preferred but not required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Love solving problems and can produce high-quality work, that exhibits a strong sense of ownership for outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have strong organizational and time management skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess the ability to point out innovative and impactful strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a good understanding of financial services from a bank, financial institution, fintech, or telco.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have good analytical skills to interpret complex data and make actionable recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in eliciting, analyzing, and documenting functional and technical requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have developed and implemented payments/ reimbursement processes with minimal guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can successfully lead teams to achieve ambitious goals through effective coaching and mentorship and helping them to prioritise well.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions and cope effectively with complexity and change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are an excellent listener with the ability to deeply understand and succinctly communicate users’ needs to lead and the rest of the product team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025369004,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4012013004,"name":"Cote d'Ivoire (CI)","location":"Abidjan, Côte d'Ivoire","child_ids":[4064284004],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6191368004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6207291004?gh_jid=6207291004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5222449004,"location":{"name":"Remote"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6207291004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2279","title":"Payroll Systems Analyst","company_name":"Wave","first_published":"2026-10-13T09:54:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Wave is seeking a \u0026lt;strong\u0026gt;Payroll Systems Analyst \u0026lt;/strong\u0026gt;to help us streamline our payroll operations and build the tools that connect payroll to the rest of the business. We\u0026#39;re looking for someone who is excited about solving complex process, data and technical challenges in a high-growth fintech environment, and who knows that every payroll error lands on a real person\u0026#39;s payslip.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Payroll Systems Analyst will report to the HR Systems Lead within the HR Technology team. You\u0026#39;ll join just after we go live on our new HRIS. In this role, you\u0026#39;ll act as a bridge between our Payroll, People and Finance teams and our technical capabilities, designing processes and building tools that handle multi-country payroll, different statutory and tax regimes, multiple currencies, and varying local requirements.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In this role, you’ll:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Defining and strengthening our Payroll team\u0026#39;s ways of working\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Mapping how payroll runs today in each of our markets: inputs, calendars, cut-offs, approvals, handoffs with HR and Finance, and the in-country providers involved. You\u0026#39;ll identify where effort is manual, duplicated or at risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aligning global payroll standards, system controls and RACIs across countries, while keeping room for the local statutory requirements that can\u0026#39;t be standardized.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Defining how payroll requests, changes and issues are received, tracked and resolved, for example through our internal service desk, so that nothing depends on email threads or individual memory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training Payroll team members on new processes and tools, and acting as their primary partner for systems questions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Building our in-house payroll-to-finance reconciliation tool\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Owning the design and delivery of an internal tool that reconciles payroll outputs from our providers against the HRIS and the general ledger across entities and countries, from requirements through build, testing and rollout.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Defining the reconciliation logic with Payroll and Finance: headcount, gross-to-net, employer costs, accruals, cost center and entity mapping, FX, and variance thresholds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automating data ingestion from payroll provider reports and HRIS extracts, and building clear exception reporting so the teams spend their time on discrepancies rather than on matching rows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Iterating on the tool after launch based on user feedback and month-end close needs, and documenting it so it can be maintained and extended.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Providing core Payroll Systems support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Supporting the stabilization of HRIS-to-payroll data flows after our new HRIS go-live, so that hires, job and compensation changes, leave and terminations reach payroll accurately and on time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyzing payroll workflows and integrations to recommend improvements, with a focus on reducing manual inputs and spreadsheet handoffs between HR, Payroll and Finance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting future payroll provider changes, consolidations, integrations and new-market launches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinating the testing of legislative and system updates so that statutory changes (tax tables, social contributions, minimum wage) are applied correctly.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Driving Payroll Data Quality and Reporting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Owning payroll data quality across systems and conducting regular audits to find and resolve discrepancies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing payroll reporting and dashboards that support HR, Finance and business decisions, such as payroll cost by entity and country, and period-over-period variance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Managing data privacy and access controls for sensitive pay and banking data in line with GDPR and other applicable regulations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Employees in remote positions at Wave can work remotely from anywhere (between UTC -8 and +4) with reliable internet access in the US, Canada, United Kingdom, Belgium, Poland, Spain, Senegal, Cote d’Ivoire, Mali, Uganda, Kenya, or Ghana.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and are calculated using a transparent formula. For this role, we are offering an annual gross salary range of $88,100 -$125,900 depending on your level and location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 months fully paid parental leave and subsidized fertility assistance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation, with most folks taking between 30-40 days per year.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$10,000 annual charitable donation matching.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English and French.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Accounting, Finance, Human Resources, Information Systems, Business Administration, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in HRIS, payroll operations, payroll systems or payroll accounting, ideally in a multi-country or multi-entity organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience and understanding of end-to-end payroll processes, including inputs, calendars and cut-offs, gross-to-net, statutory deductions, and payments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience reconciling payroll to the general ledger, including employer costs, accruals, and cost center and entity mapping.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with third-party or in-country payroll providers, and with the data flows between the HRIS, payroll and finance systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience documenting, standardizing and improving processes, such as controls, checklists, sign-off flows and RACIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced knowledge of data management, analysis and reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building tools or automations (scripts, Apps Script, low-code platforms like Workato or Zapier), or a strong interest in learning to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Business Intelligence systems like Sigma, Power BI or Looker.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective written and verbal communication to collaborate with Payroll, HR and Finance stakeholders and explain technical information to non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Excel/Google Sheets skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Payroll experience in francophone West Africa (e.g. CNPS, IPRES/CSS, ITS/IRPP) or with OHADA accounting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Workday or another enterprise HRIS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A payroll certification (CPP, FPC, CIPP)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025363004,"name":"People Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4012010004,"name":"Remote","location":null,"child_ids":[4064286004,4062949004,4062950004,4062951004,4062952004,4062953004,4062954004],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6207291004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6115028004?gh_jid=6115028004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5187023004,"location":{"name":"Conakry, Conakry, Guinea"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6115028004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2145","title":"People Operations Associate ","company_name":"Wave","first_published":"2026-07-14T04:59:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(14, 13, 93);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Wave is now the largest financial institution in Senegal, with over 7 million users. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be the go-to person in keeping our Conakry and upcountry offices humming - managing people operations, events, administration and everything in between. We are looking for someone who is fast paced, data driven, energized by building systems and making things happen.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;People Operations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Implement and maintain HR policies, procedures, and administrative systems across Wave Guinea.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboard new staff and integrate them into Wave\u0026#39;s culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage employee records including compensation, benefits, insurance, promotions, transfers, performance reviews, and terminations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process work permits for employees as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary contact and Business Partner for all people-related matters.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Office Management\u0026amp;nbsp; \u0026amp;amp;\u0026amp;nbsp; Administration\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee day-to-day office operations, ensuring quality working conditions and health and safety compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create trackers and operational-level reports on a monthly basis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the office front desk, utilities, security, supplies, equipment, and inventory levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a clean, tidy and well-organized work environment and manage cleaners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage our security staff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow up on bill payment for\u0026amp;nbsp; facility utilities, including but not limited to office\u0026amp;nbsp;(electricity, water, canteen).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support in various tasks to ameliorate the working environment of Wave\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Logistics\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Arrange domestic and international travel (visas, flights, hotels, car rentals).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fleet,\u0026amp;nbsp; fuel and driver\u0026amp;nbsp; management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage office budgets and procurements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and manage the canteen and other vendors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan corporate events including happy hours, retreats, and conferences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(14, 13, 93);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Key Details\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Conakry, Guinea and travel to upcountry field locations from time to time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Guinea is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of\u0026amp;nbsp; parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(14, 13, 93);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or professional training in business administration, HR, or any other related field.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 4 years experience in a similar role, ideally at a fast paced international company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Google Suite (Doc, Sheets) or Microsoft Office.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational and prioritisation skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in both English and French.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(14, 13, 93);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get things done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have great crisis and stress management skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are thoughtful about how physical spaces and environments support team culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can function autonomously with minimal guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess strong collaboration, communication, negotiation, and interpersonal skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Display strong work ethics and respect internal policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions and cope effectively with complexity and change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are analytical in your approach to problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have developed processes with minimal guidance and have implemented them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are solution-driven and detail-oriented with strong task follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can understand and follow established priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are flexible to work irregular hours.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025363004,"name":"People Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4088599004,"name":"Guinea (GN)","location":"Conakry, Conakry, Guinea","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6115028004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/5722332004?gh_jid=5722332004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5012459004,"location":{"name":"OpCo"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":5722332004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"1866","title":"People Partner ","company_name":"Wave","first_published":"2025-11-27T02:01:00-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Strategic People Partner who combines curiosity, strategic thinking, and hands-on HR delivery. This Partner will help us shape our people\u0026#39;s experience, talent initiatives, and ultimately own an org/s as a trusted People Partner.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner across teams to strengthen how we grow, support, and develop Wavers. Your work will touch key areas such as: performance coaching, development, talent management, organizational design and employee experience, while also supporting talent programs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Support Organizational Design \u0026amp;amp; Effectiveness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with business leads to assess and evolve team structures that enable collaboration and effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate organization health reviews, using people analytics to identify strengths, gaps, and growth opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support managers on change management, team design, and culture alignment as their orgs scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to cross-functional projects that enhance employee experience, performance, and engagement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Learning \u0026amp;amp; Development Collaborations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the L\u0026amp;amp;D team and business leads to identify development needs and learning priorities across functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support individual development planning and ensure learning insights are embedded into performance and career frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track participation, to inform continuous improvement of learning initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Talent Management \u0026amp;amp; Growth\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with leaders to map career paths and growth frameworks across their teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support performance review cycles, calibrations, and feedback conversations that drive meaningful development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build visibility into succession planning, and emerging talent across Wave.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Talent team, to ensure a consistent strong pipeline of talent during hiring processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Grow our Talent \u0026amp;amp; Development Programs\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage Wave’s internship and Support rotation programs: canvassing roles, coordinating interviews, onboarding, and successful integration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with leads to identify high-performing participants for continued development and full-time conversion opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strengthen Employer Branding\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Marketing and Comms to capture authentic stories that reflect Wave’s culture and employee experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to content for social channels, events, and recruiting campaigns showcasing Wave as a great place to grow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from one of our operating countries (Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia and DRC).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in one of the above countries.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-8 years of experience in Recruiting, Learning \u0026amp;amp; Development, Talent management, or HRBP in a high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A degree in Business Administration, Human Resources, or equivalent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;French and English proficiency.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated background in talent and leadership management, as well as a proven ability to attract and retain outstanding talent and motivate high-performing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on operational experience in managing employee relations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work with a variety of organizational leaders, to build consensus around HR strategy and tactics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent negotiation and conflict resolution skills in dealing with sensitive employee issues and managing cultural differences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are strategically minded but operationally hands-on. You can design frameworks and also execute them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have strong coaching, facilitation, and communication skills, with a passion for helping others grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are analytical and data-informed, using insights to guide decisions and measure impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excel at building relationships and trust, partnering across multiple levels and cultures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are curious, proactive, and adaptable; you thrive in a fast-moving, mission-driven environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025363004,"name":"People Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4012013004,"name":"Cote d'Ivoire (CI)","location":"Abidjan, Côte d'Ivoire","child_ids":[4064284004],"parent_id":4064261004},{"id":4012012004,"name":"Senegal (SN)","location":"Dakar, Senegal","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/5722332004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6134008004?gh_jid=6134008004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5195195004,"location":{"name":"Dakar, Senegal"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6134008004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2193","title":"People Partner- Support","company_name":"Wave","first_published":"2026-08-04T09:31:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a People Partner - Support, you\u0026#39;ll assist Wave\u0026#39;s call center team in Senegal through strategic, operational, and thoughtful execution of people team deliverables. Through an employee-first mindset, you will build quality relationships with stakeholders. You will work collaboratively with the country\u0026#39;s Support Team and People Teams to execute and align specific team strategies with the company\u0026#39;s objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On a daily basis, you will, on behalf of Wave\u0026#39;s people team, help and accelerate a culture of excellence where people feel engaged and inspired to deliver phenomenal business results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Support department to coordinate an HR strategy that aligns with the team\u0026#39;s OKRs. This may involve identifying where the department or people team needs to develop or reassign talent, or change management and reporting lines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve organisational effectiveness through structure reorganisation, employee engagement, and retention with Group/Team Leads.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Support Leads to ensure follow-up on performance management workflow implementation. This includes regular feedback, ensuring 1:1s happen, coaching, and career growth conversations. It may also involve helping leads set OKRs, tracking progress, conducting performance evaluations, and following up on PIPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular audits of employee sick time records to ensure proper documentation and adherence to company policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and track employee tenure changes for BHR (Benefit and Health Review), ensuring timely updates and compliance with company policy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Update employee-level changes to ensure they are accurately reflected in HR systems and employee records.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage employee work accommodation requests and collaborate with local doctors or medical professionals to assess and facilitate appropriate workplace adjustments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate the creation and delivery of explanation letters for employees as required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track adherence to HR policies and targets, ensuring key HR metrics are met, including attendance, compliance, and process timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the Support Group Leads and teams to address recurring absenteeism and offer solutions to improve attendance rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help with employee recruitment, onboarding, resignations, terminations, and contract completions, including conducting exit interviews and ensuring proper documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Audit overtime submissions to ensure compliance with company policies and local labour laws.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other HR-related tasks as required and work closely with the HR team to support day-to-day operations and HR initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a positive work environment and foster employee engagement through employee recognition and reward programs, team-building activities, and career development conversations. You will be responsible for implementing retention strategies to reduce employee turnover in the department.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build positive relationships with the team members and create an environment of trust and high impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Senegal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Senegal is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now- we subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A degree in HR, Labour Law, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English and French.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of experience in HR management, Recruitment, and Employee Experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good experience in various HR functional areas, especially organisational development and discipline.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate analytical thinking, problem-solving, and decision-making abilities. For example, you could serve as the think tank for your organisation and develop innovative solutions to all people-related issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have solid interpersonal and communication skills, both verbal and written - you write well and keep detailed notes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate credibility and integrity in your communications to ensure that feedback and information flow upwards and downwards—you must be compelling and earn people\u0026#39;s trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have the ability to listen, re-adapt, re-iterate, and understand the needs of employees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are flexible, can manage multiple complex issues, and can prioritise projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can collaborate and build cohesion with other people and team members. You come from a \u0026quot;We\u0026quot; first approach rather than an \u0026quot;I\u0026quot; mindset.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025363004,"name":"People Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4012012004,"name":"Senegal (SN)","location":"Dakar, Senegal","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6134008004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6134012004?gh_jid=6134012004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5195199004,"location":{"name":"Bamako, Mali; Ouagadougou, Burkina Faso"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6134012004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2194","title":"People Partner- Support","company_name":"Wave","first_published":"2026-08-04T09:33:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a People Partner - Support, you\u0026#39;ll assist Wave\u0026#39;s call centers teams in Burkina Faso and Mali through strategic, operational, and thoughtful execution of people team deliverables. Through an employee-first mindset, you will build quality relationships with stakeholders. You will work collaboratively with the country\u0026#39;s Support Team and People Teams to execute and align specific team strategies with the company\u0026#39;s objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On a daily basis, you will, on behalf of Wave\u0026#39;s people team, help accelerate a culture of excellence in which people feel engaged and inspired to deliver phenomenal business results.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Support department to coordinate an HR strategy that aligns with the team\u0026#39;s OKRs. This may involve identifying where the department or people team needs to develop or reassign talent, or change management and reporting lines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve organisational effectiveness through structure reorganisation, employee engagement, and retention with Group/Team Leads.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Support Leads to ensure follow-up on performance management workflow implementation. This includes regular feedback, ensuring 1:1s happen, coaching, and career growth conversations. It may also involve helping leads set OKRs, tracking progress, conducting performance evaluations, and following up on PIPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular audits of employee sick time records to ensure proper documentation and adherence to company policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and track employee tenure changes for BHR (Benefit and Health Review), ensuring timely updates and compliance with company policy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Update employee-level changes to ensure they are accurately reflected in HR systems and employee records.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage employee work accommodation requests and collaborate with local doctors or medical professionals to assess and facilitate appropriate workplace adjustments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate the creation and delivery of explanation letters for employees as required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track adherence to HR policies and targets, ensuring key HR metrics are met, including attendance, compliance, and process timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the Support Group Leads and teams to address recurring absenteeism and offer solutions to improve attendance rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help with employee recruitment, onboarding, resignations, terminations, and contract completions, including conducting exit interviews and ensuring proper documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Audit overtime submissions to ensure compliance with company policies and local labour laws.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other HR-related tasks as required and work closely with the HR team to support day-to-day operations and HR initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a positive work environment and foster employee engagement through employee recognition and reward programs, team-building activities, and career development conversations. You will be responsible for implementing retention strategies to reduce employee turnover in the department.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build positive relationships with the team members and create an environment of trust and high impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from one of our operating countries (Mali, Burkina Faso).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in one of the above countries.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A degree in HR, Labour Law, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English and French.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 3 years of experience in HR management, Recruitment, and Employee Experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good experience in various HR functional areas, especially organisational development and discipline.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate analytical thinking, problem-solving, and decision-making abilities. For example, you could serve as the think tank for your organisation and develop innovative solutions to all people-related issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have solid interpersonal and communication skills, both verbal and written - you write well and keep detailed notes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate credibility and integrity in your communications to ensure that feedback and information flow upwards and downwards—you must be compelling and earn people\u0026#39;s trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have the ability to listen, re-adapt, re-iterate, and understand the needs of employees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are flexible, can manage multiple complex issues, and can prioritise projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can collaborate and build cohesion with other people and team members. You come from a \u0026quot;We\u0026quot; first approach rather than an \u0026quot;I\u0026quot; mindset.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025363004,"name":"People Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4012008004,"name":"Burkina Faso (BF)","location":"Ouagadougou, Burkina Faso","child_ids":[4064285004],"parent_id":4064261004},{"id":4012009004,"name":"Mali (ML)","location":"Bamako, Mali","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6134012004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6101291004?gh_jid=6101291004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5178654004,"location":{"name":"Abidjan, Côte d'Ivoire; Bamako, Mali; OpCo; Ouagadougou, Burkina Faso"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6101291004,"updated_at":"2026-08-18T03:49:13-04:00","requisition_id":"2114","title":"People Programs Manager ","company_name":"Wave","first_published":"2026-06-25T05:11:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you’ll help us achieve it\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;ve built a Cross-Departmental Rotation Program, an Undergraduate Internship Program, and a growing number of Short Term Assignment (STA) and Long Term Assignments (LTA) deployments across our Opcos.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These programmes span multiple countries, stakeholders and employee populations. They already exist, and now, we’re looking for someone to own them fully by re-designing, improving, and scaling them as Wave grows. You need to figure out how to make them better without having direct authority over everyone involved.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role for someone who can operate independently and thinks about the people\u0026#39;s experience behind every process. You\u0026#39;ll be the person who makes sure rotators are set up for success, interns have a meaningful experience, and employees on assignment are thriving.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll own\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Rotation Program\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run end-to-end cohort management for our Cross-Departmental Rotation Program across SN, CI, The Gambia, and new markets as we expand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the full cycle - role canvassing, applications, interviews, onboarding, monthly check-ins, evaluations, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain scoring consistency and fairness across cohorts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve the program based on feedback and what the data tells you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Internship Program\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own our Undergraduate Internship Program across Opcos - from department liaison and hiring, through onboarding, guardian management, and offboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make the intern experience genuinely great - immersive, structured, and worth their time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report on productivity impact and intern feedback\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;STA \u0026amp;amp; LTA Deployments\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Make assignments something people actually want - from offer alignment and benefits, to deployment logistics and check-ins\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with People Partners in ensuring employees on assignment are properly supported and that we\u0026#39;re applying policies consistently across markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flag gaps, edge cases or policy questions early and propose solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Design \u0026amp;amp; Improvement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Keep program guidelines current and documented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify new program opportunities and own the expansion of existing programs as they grow eg; new levels, new markets, new cohort structures\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run design review sessions with stakeholders to stress-test program changes before they go live\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Employer Branding and Talent to amplify programs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in a HR, Project Management or Recruiting role or a similarly relevant role - ideally with exposure to projects or programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently owned and improved a complex programme or portfolio of programmes and can demonstrate improvements they’ve driven\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great interpersonal skills - can engage senior leadership and understands cultural dynamics and work across multiple teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, direct communicator - written and verbal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structure and follow through - you close loops and know where everything stands at any given time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with ambiguity - these programs will always evolve and you\u0026#39;ll need to make judgment calls on scope and span\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English and French is a strong requirement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Based in one of Wave\u0026#39;s operating markets\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025363004,"name":"People Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4064261004,"name":"OpCo","location":null,"child_ids":[4012008004,4012013004,4014030004,4088599004,4012014004,4012764004,4024030004,4012009004,4012012004,4047225004,4065756004,4089203004,4089204004,4064285004,4064284004,4064276004,4064279004,4064280004,4064281004],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6101291004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6200262004?gh_jid=6200262004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5219790004,"location":{"name":"Kinshasa, Democratic Republic of the Congo"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6200262004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2264","title":"Premium Agent Manager - Construction","company_name":"Wave","first_published":"2026-09-21T09:25:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a resourceful, organized, proactive Premium Agent Manager. You\u0026#39;ll work with our agent team to identify, train, roll out, and manage a network of Premium Agencies across the Democratic Republic of Congo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll report to the Agent Liquidity Lead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In this role, you\u0026#39;ll:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assess and select Premium Agency outlets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather requirements for new premises and secure internal approval.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate with landlords to obtain authorization for onsite operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set up each Premium Outlet according to our procedures and minimum standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and engage vendors who can build out facilities efficiently and on schedule.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share the Statement of Work and build plan with vendors, then negotiate pricing and delivery timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inspect completed premises and hand them over to the Liquidity team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Appoint a reputable security company to protect each Premium Agency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Add relevant Premium Agencies to our insurance policy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep outlets maintained to our minimum standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor the quality of installed materials and step in where fixes are needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll be based in Kinshasa or Bandundu\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in the Democratic Republic of Congo is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent contract\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now- we subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in French and English — you\u0026#39;ll work in French day-to-day and interact regularly with non-French speakers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in Lingala is a strong advantage; Kikongo is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of agency construction and build-out.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An established network of service providers who deliver on time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are flexible enough to adapt to various process changes and updates gracefully.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a self-starter and proactive about achieving ambitious targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are charismatic and enjoy talking and explaining new ideas and products to people.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love owning projects - you\u0026#39;re autonomous yet know when to escalate problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4065756004,"name":"Democratic Republic of the Congo (CD)","location":"Kinshasa, Democratic Republic of the Congo","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6200262004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6190870004?gh_jid=6190870004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5214518004,"location":{"name":"Abidjan, Côte d'Ivoire"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6190870004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2251","title":"Premium Agent Network Officer","company_name":"Wave","first_published":"2026-09-16T06:20:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring a Premium Agent Network Officer to join our team in Abidjan. Reporting to the Premium Agent Network Manager, you\u0026#39;ll help identify, train, roll out, and manage a network of premium agencies across Côte d\u0026#39;Ivoire.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help in the assessment and selection of the premium agent outlet by identifying opportunities with other teams for new premium outlet locations and the acquisition of required outlets according to the set agent selection criteria and guidelines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather requirements and obtain approval for the premises by gathering all requirements and selecting the right premises, negotiating and obtaining approval for contracting with the landowner for the required space for the premium outlet.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set up the premium outlet, coordinate all responsible stakeholders to ensure that each approved premium outlet point is set up within the agreed time frame (contractor is assigned and signs a contract), local licensing is done, all requirements are provided, and as per the approved checklist, including branding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train the Premium Agents and their assistants by ensuring that the Premium Agent has been trained and assessed on the understanding of the product as per the agent training manual and checklist.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess the final business premise and hand it over to the Premium Cash Officer:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Approve the completed outlet for handover to the agent management and liquidity sales team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct handover and initial training as per the handover checklist provided.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure any below-the-line activations have been done to activate the outlet location.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the premium agents’ achievement vs. targets through reports on emerging issues and daily monthly, quarterly/annual performance report analysis, customer feedback, and mystery shopping exercises among other ways.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee premium outlets’ churn and ongoing maintenance by continually monitoring and ensuring proper maintenance of Wave outlets and equipment in all outlets, fixing and replacing what is broken or lost as per internal policy to maintain all outlets as per proper standard.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor partnership contracts:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure that multi-risk insurance contracts are included for all newly built premium agencies before operations launch.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage contracts with maintenance service providers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a good relationship with Premium agent partners and landlords by tracking rents payments and share evidence with outlets owners.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Key details\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Abidjan, with frequent travels to the upcountry.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Côte d\u0026#39;Ivoire is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a similar position.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in French and a decent level of English.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Located in the desired or willing to relocate.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being able to speak local languages is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good knowledge of supervision and monitoring of building works is a real asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth knowledge of our product and agent network since the candidate will be required to explain the product to agents and other stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pay close attention to detail and strive for excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are flexible enough to adapt to various process changes and updates gracefully.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Feel energized by field work, as this role is heavily operations-focused.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly and proactively, independently following through on tasks and effectively managing team priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a self-starter and proactive about achieving ambitious targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are charismatic and enjoy talking and explaining new ideas and products to people.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong leadership and people management skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love owning projects - you are autonomous yet know when to escalate problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are tech-savvy, comfortable working with Excel, and are able to adopt new tools.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4012013004,"name":"Cote d'Ivoire (CI)","location":"Abidjan, Côte d'Ivoire","child_ids":[4064284004],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6190870004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6147463004?gh_jid=6147463004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5202213004,"location":{"name":"Cameroon (CM)"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Temporary","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6147463004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2215","title":"Premium Cash Assistant","company_name":"Wave","first_published":"2026-08-19T15:31:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We value being close to our customers and agents, so if you enjoy contact with customers, we have an excellent opportunity for you! \u0026lt;br\u0026gt;As a Premium Cash Assistant, you will be the first point of contact for our customers and agents. Under the supervision of the Premium Cash Officer, you will manage the daily reconciliation of transactions in our Premium Agency based in Bamako or the upcountry.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help agents nearby with liquidity needs (deposits and withdrawals).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support agent/client needs (Wave\u0026#39;s offer, opening accounts, how the system works, the app, physical card…).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain daily reconciliation of premium points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that all cash management transactions are correctly recorded in the treasury system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Request promptly sufficient funds to ensure rebalance with agents/clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report any discrepancies or challenges encountered to the Premium Cash Officer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report fake bills to Leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: This role is open for various locations in Cameroon (Garoua, Maroua, Kousseri)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorisation in Cameroon is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a 6-month fixed-term position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now- we subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years experience as a cashier in cash management, reconciliation, liquidity management, cash handling, or delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Finance, Economics, Mathematics, or equivalent.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in French.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in front-office customer service or in the banking sector.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be very vigilant, detail-oriented, and have strong integrity.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowing Wave products is an added value.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Speaking English and a local language is an added advantage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a self-starter and proactive about achieving ambitious targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy organising large events - you\u0026#39;ll be the point of contact to both suppliers and the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love owning projects - you\u0026#39;re autonomous yet know when to escalate problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4012764004,"name":"Cameroon (CM)","location":null,"child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6147463004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6210601004?gh_jid=6210601004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5223774004,"location":{"name":"Kinshasa, Democratic Republic of the Congo"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6210601004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2289","title":"Premium Cash Assistant","company_name":"Wave","first_published":"2026-09-30T04:33:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you’ll help us to achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We value being close to our customers and agents, so if you enjoy contact with customers, we have an excellent opportunity for you! \u0026lt;br\u0026gt;As a Premium Cash Assistant, you will be the first point of contact for our customers and agents. Under the supervision of the Premium Cash Officer, you will manage the daily reconciliation of transactions in our Premium Agency based in Kinshasa or the upcountry.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help agents nearby with liquidity needs (deposits and withdrawals).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support agent/client needs (Wave\u0026#39;s offer, opening accounts, how the system works, the app, physical card…).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain daily reconciliation of premium points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that all cash management transactions are correctly recorded in the treasury system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Request promptly sufficient funds to ensure rebalance with agents/clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report any discrepancies or challenges encountered to the Premium Cash Officer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report fake bills to Leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Kinshasa or Congo Central\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in DRC is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent contract\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now- we subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years experience as a cashier in cash management, reconciliation, liquidity management, cash handling, or delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Finance, Economics, Mathematics, or equivalent.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in French.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in front-office customer service or in the banking sector.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be very vigilant, detail-oriented, and have strong integrity.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowing Wave products is an added value.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Speaking English and a local language is an added advantage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a self-starter and proactive about achieving ambitious targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love owning projects - you\u0026#39;re autonomous yet know when to escalate problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4065756004,"name":"Democratic Republic of the Congo (CD)","location":"Kinshasa, Democratic Republic of the Congo","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6210601004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6180183004?gh_jid=6180183004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5210496004,"location":{"name":"Niamey, Niger"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6180183004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2238","title":"Premium Cash Officer","company_name":"Wave","first_published":"2026-09-21T05:16:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Premium Cash Officer, you’ll play a key role in running the day-to-day operations of our Premium Agency, ensuring smooth service delivery while keeping a close eye on cash and liquidity management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be working directly with our customers and agents, building strong relationships and making sure they get the best possible experience. If you enjoy being in the field, thrive in a customer-facing environment, and have a strong sense of ownership when it comes to cash management, this could be the role for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage cash in and out between the Safe and PCA accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold end-of-day bill counting and produce a daily bill counting statement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that all cash management transactions are correctly recorded in the treasury system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promptly request sufficient funds to ensure rebalance with agents/clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure transactions with cash-in-transit companies (Cash in/Cash out).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report discrepancies or challenges encountered by Premium Cash Assistants.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report fake bills to management.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that furniture and materials are in good use and that\u0026amp;nbsp;the office is well secured.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and, if needed, escalate relevant feedback to management that may impact the agency\u0026#39;s activity.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Niamey and upcountry.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Niger is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience as a cashier in cash management, reconciliation, liquidity management, cash handling, or delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Finance, Economics, Mathematics, or an equivalent.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in French.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in front-office customer service or in the banking sector.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be very vigilant, detail-oriented, and have strong integrity.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowing Wave products is an added value.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a self-starter and proactive about achieving ambitious targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love owning projects - you\u0026#39;re autonomous yet know when to escalate problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious and creative in the way you go about tackling problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4014030004,"name":"Niger (NE)","location":"Niamey, Niger","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6180183004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6147405004?gh_jid=6147405004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5202183004,"location":{"name":"Cameroon (CM)"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Temporary","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6147405004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2214","title":"Premium Cash Officer","company_name":"Wave","first_published":"2026-08-19T15:31:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Being close to our customers and agents is fundamental for us. If you thrive on customer interaction and have a knack for managing liquidity, the Premium Cash Officer position might be a perfect fit. As a Premium Cash Officer within our premium agency, your primary responsibility would be overseeing the agency\u0026#39;s operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage cash in and out between the Safe and PCA accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold the end-of-day bill count and produce a daily bill count statement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that all cash management transactions are correctly recorded in the treasury system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promptly request sufficient funds to ensure rebalance with agents/clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure transactions with cash-in-transit companies (Cash in/Cash out).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report discrepancies or challenges encountered by Premium Cash Assistants.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report fake bills to management.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that furniture and materials are in good use and that the office is well secured.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and, if needed, escalate relevant feedback to management that may impact the agency\u0026#39;s activity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: This role is open for various locations in Cameroon (Garoua, Maroua, Kousseri)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorisation in Cameroon is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a 6-month fixed-term position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now- we subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience as a cashier in cash management, reconciliation, liquidity management, cash handling, or delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Finance, Economics, Mathematics, or an equivalent.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in French.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in front-office customer service or in the banking sector.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be very vigilant, detail-oriented, and have strong integrity.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowing Wave products is an added value.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Speaking English and a local language is an added advantage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a self-starter and proactive about achieving ambitious targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love owning projects - you\u0026#39;re autonomous yet know when to escalate problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious and creative in the way you go about tackling problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4012764004,"name":"Cameroon (CM)","location":null,"child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6147405004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6202400004?gh_jid=6202400004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5220964004,"location":{"name":"Kinshasa, Democratic Republic of the Congo"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Temporary","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6202400004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2272","title":"Premium Cash Officer","company_name":"Wave","first_published":"2026-09-30T04:33:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Being close to our customers and agents is fundamental for us. If you thrive on customer interaction and have a knack for managing liquidity, the Premium Cash Officer position might be a perfect fit. As a Premium Cash Officer within our premium agency, your primary responsibility would be overseeing the agency\u0026#39;s operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage cash in and out between the Safe and PCA accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold end-of-day bill counting and produce a daily bill counting statement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that all cash management transactions are correctly recorded in the treasury system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promptly request sufficient funds to ensure rebalance with agents/clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure transactions with cash-in-transit companies (Cash in/Cash out).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report discrepancies or challenges encountered by Premium Cash Assistants.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report fake bills to management.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure that furniture and materials are in good use and that the office is well secured.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and, if needed, escalate relevant feedback to management that may impact the agency\u0026#39;s activity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Kinshasa or Congo Central.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in DRC is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now- we subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience as a cashier in cash management, reconciliation, liquidity management, cash handling, or delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Finance, Economics, Mathematics, or an equivalent.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in French.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in front-office customer service or in the banking sector.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be very vigilant, detail-oriented, and have strong integrity.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowing Wave products is an added value.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Speaking English and a local language is an added advantage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a self-starter and proactive about achieving ambitious targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love owning projects - you\u0026#39;re autonomous yet know when to escalate problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious and creative in the way you go about tackling problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4065756004,"name":"Democratic Republic of the Congo (CD)","location":"Kinshasa, Democratic Republic of the Congo","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6202400004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6102657004?gh_jid=6102657004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5179464004,"location":{"name":"Abidjan, Côte d'Ivoire; Ouagadougou, Burkina Faso"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6102657004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2117","title":"Regional IT Manager ","company_name":"Wave","first_published":"2026-06-29T04:14:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our IT Operations team provides strategic oversight and management of our IT infrastructure across all our operating countries, making sure that it is robust, scalable, and aligned with Wave’s growth and operational needs. This team is dedicated to ensuring that all employees have the necessary tools and resources to perform their roles efficiently. In essence, IT Operations ensures the availability, reliability and security of the systems that support the business day to day operations.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Regional IT Manager to oversee IT Operations across several Wave countries of operations, including but not limited to Ivory Coast, Mali, and Burkina Faso.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;In this role, you\u0026#39;ll;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own IT operations across multiple countries, ensuring 99.9% uptime for IT services, hardware, and core tools at all locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary escalation point for country-level IT issues, coordinating with local IT staff and external vendors to resolve problems quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all employees across your region have access to the tools and equipment they need to perform their roles effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain playbooks, policies, and documentation to align how IT staff work, regardless of location, and guide employees on equipment and tools used at Wave.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure adherence to\u0026amp;nbsp; standardized IT processes and policies across your countries of oversight, such as onboarding, offboarding, infrastructure configuration and management, asset management, information security, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Information Security team to implement and uphold Wave\u0026#39;s security policies, adapting them to the operational realities of each country in your region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise the broader IT and leadership teams on regional nuances — including purchasing constraints, network infrastructure, and local regulations — that affect how Wave policies are designed and executed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and flag resourcing gaps, drive hiring decisions for IT roles within your remit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with People, Finance, and Operations teams to ensure IT supports Wave\u0026#39;s broader business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review contracts, service level agreements (SLAs), renewals, and vendor performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate technology investments and provide cost-benefit recommendations to leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve operational efficiency and reduce risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in security reviews, incident response discussions, and risk assessments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support initiatives related to identity management, multi-factor authentication, endpoint security, and compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exercise sound judgment when evaluating security concerns and escalation requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze vendor reports, operational metrics, technology spending, and support trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the IT Budget for your countries of remit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Key details\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll be based in Wave\u0026#39;s operating market- Côte d\u0026#39;Ivoire and will travel regularly across your region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Ivory Coast is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of\u0026amp;nbsp; parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Requirements\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in both English and French\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years as a Country IT Manager, ideally in a fast-paced office setting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience managing IT operations across regionally dispersed teams or offices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing and troubleshooting corporate apps like Gsuite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Network management (experience with products like Palo Alto, Cisco, Sophos, etc...)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selecting, implementing and managing endpoint management systems (Jamf, Intune, Bigfix, SCCM), and different operating systems (macOS, windows/android, iOS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Excel/Google Sheets skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in telephony or telephony infrastructure management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in process improvement and change management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complex multi-stakeholder project management experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in managing information security operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;You might be a good fit if you\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can formulate, document, and implement IT policies while staying updated on new policies that impact our operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have the capability to influence and collaborate with stakeholders to achieve IT objectives and support business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience managing, developing and growing IT teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions and cope effectively with complexity and change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have developed processes with minimal guidance and have implemented them effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025363004,"name":"People Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4012013004,"name":"Cote d'Ivoire (CI)","location":"Abidjan, Côte d'Ivoire","child_ids":[4064284004],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6102657004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6202877004?gh_jid=6202877004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5221086004,"location":{"name":"Cameroon (CM)"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6202877004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2276","title":"Regional Lead","company_name":"Wave","first_published":"2026-09-23T05:49:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring a Regional Lead to join our team in Cameroon. Reporting to the Country Launcher, the role holder will oversee all Wave agent network acquisition and user growth operations for the assigned region, supervising Field Officers\u0026#39; activities and liaising with the respective agent admin teams to achieve the set targets in the region.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agent Ops\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Agent growth: Coordinate the Field Officers in identifying opportunity areas for new agent locations and acquiring required agents according to the set agent selection criteria and guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agent Contracting: Ensure the Field Officers recruit agents in compliance with the legal and policy requirements as per the defined procedure. Ensure all agents in your region have executed valid contracts and are trained on the contents of the contract before they sign it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agent Activation \u0026amp;amp; Training: Ensure all agents are trained and certified (for all products and procedures). This includes Know Your Customer (KYC) and AML/CTF as per the defined agent training procedure and requirements. It also includes delivering supplies and coordinating outlet branding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agent Ongoing Liquidity Management: Coordinate the cash / e-value availability monitoring at agents in liaison with Liquidity and Agent Quality Territory teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Risk Management and Routine Visitation: Manage the teams in Monitoring Agent vs. target performance through Reports on emerging issues and assessments of the region\u0026#39;s performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agent Churn: Coordinate the Identification of Agents for Closure (as per internal procedure), recover Wave items and equipment, and ensure branding material is removed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compliance \u0026amp;amp; Governance: Monitor and enforce complete legal, regulatory, and procedural compliance for all regional agents, ensuring prompt resolution of non-compliance issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Brand Management \u0026amp;amp; Visibility: Oversee the execution and maintenance of brand assets across all agent locations to ensure consistent, high-quality representation of the Wave brand.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth/Distribution\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Distribution Management: Manage a team of Field Officers who, in turn, manage field-based promoters, whose role is to recruit new users to our financial products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth Strategy: Identify and find solutions to critical blockers for user growth and\u0026amp;nbsp; develop strategies to boost the retention of newly acquired users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distribution Training and Monitoring: Hire, train, manage, and monitor distribution team members and utilise data to make decisions on distribution strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the primary contact person for all agency networks and new users in your region: Execute operational excellence, manage costs, and ensure compliance with internal policies and regulatory guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion excellent customer service and implementation of quality service delivery standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Management \u0026amp;amp; Insights: Collect, review, and analyze field operations data to formulate strategic recommendations and optimize regional performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: This is a field role. You will be based in one of these cities:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Yaoundé: to manage Yaoundé, Bafoussam, and surroundings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Douala: to manage Douala, Bertoua, and surroundings.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Cameroon is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contract type: Permanent Contract\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English - this role will interact regularly with non-French speakers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master’s degree in a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Speak both French and English fluently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of relevant work experience, specifically managing an agent network and/or user acquisition in Cameroon, and a minimum of 2 years of experience managing field-based teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have worked and overseen agent network activities in the upcountry.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior launch experience is desirable\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and often, both in writing and in person, to the point of over-communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a self-starter and proactive about achieving ambitious targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy owning projects - you\u0026#39;re autonomous yet know when to escalate problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have built and led strong teams in achieving key results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Think about culture and process from the users\u0026#39; perspective.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are tech-savvy: comfortable navigating Excel and onboarding to new tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4012764004,"name":"Cameroon (CM)","location":null,"child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6202877004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6209493004?gh_jid=6209493004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5223317004,"location":{"name":"Niamey, Niger"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6209493004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2288","title":"Regional Lead (User Growth)","company_name":"Wave","first_published":"2026-09-29T09:15:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re thrilled to announce that we’re hiring a \u0026lt;strong\u0026gt;User Growth Regional Lead\u0026lt;/strong\u0026gt; — a pivotal role in propelling Wave’s expansion on the ground! You’ll have the exciting opportunity to lead and energize distribution activities across your region, all with a clear mission: to grow and retain our user base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be in charge of designing and execute innovative strategies to supercharge active usage of our services. Together, we’ll ensure that Wave becomes the\u0026amp;nbsp;\u0026lt;em\u0026gt;go-to wallet\u0026lt;/em\u0026gt; for all our users!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you’ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a team of supervisors/team leads who, in turn, manage field-based distributors. These distributors are responsible for recruiting new users to our financial products.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and resolve critical blockers to user growth and maintain active usage of our financial products in assigned areas.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop strategies to boost the retention of newly acquired users.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire, train, and manage distribution team members, and build systems to rapidly scale distribution as needed.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the roadmap for the distribution team in your area to achieve its quarterly key objectives, including iterating on strategy and growing our customer base day after day within the assigned region of Niger.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data to inform distribution strategies and monitor your team\u0026#39;s performance.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the agency team to align key objectives and operationalize strategies.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help to develop Wave’s distribution strategy by sharing insights and learning from the team’s experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead by living Wave\u0026#39;s values, and ensure they\u0026#39;re deeply ingrained within your team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Details\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Niger. Willingness to relocate to other regions if needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Niger is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in French and in a local language is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in English - this role will interact regularly with non-French speakers, and reporting will be done primarily in English.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in sales/business development/team management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of relevant work experience, specifically managing field teams or user acquisition teams based in the field.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience designing strategies for user acquisition for a telecom, payment service provider, FMCG, or financial institution.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years’ experience managing large teams (50+ people).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have successfully planned and managed customer acquisition strategies for mobile/financial, or FMCG products before.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and often, both in writing and in person, to the point of overcommunication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are detail-oriented and strive for excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a self-starter and proactive about achieving ambitious targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy owning projects - you\u0026#39;re autonomous yet know when to escalate problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are tech-savvy: comfortable navigating Excel and onboarding to new tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a teamwork spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;#LI-MS1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025362004,"name":"Growth Distribution and Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4014030004,"name":"Niger (NE)","location":"Niamey, Niger","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6209493004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6198056004?gh_jid=6198056004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5218516004,"location":{"name":"Niamey, Niger"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6198056004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2263","title":"Risk \u0026 Compliance Lead","company_name":"Wave","first_published":"2026-09-17T10:28:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Risk and Compliance Lead, you’ll play a key role in maintaining operational integrity in a growing and dynamic environment. You will lead our field audit efforts in Niger while supporting internal control, compliance, and, on occasion, fraud operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be the go-to person on the ground to coordinate local execution of our global risk and compliance standards.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Risk \u0026amp;amp; Compliance Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and maintain all compliance and risk-related policies, procedures, and controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the risk \u0026amp;amp; compliance point person in the country, advising leadership and and reporting to the board through one of its specialized committees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with identifying and evaluating operational risks in coordination with functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor implementation of basic compliance requirements (e.g., KYC, agent \u0026amp;amp; merchant onboarding controls).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in incident reviews and follow-up on remediation actions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support documentation and reporting on internal risk or compliance issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support AML and CFT Investigations in Niger, including submission of Suspicious Transaction Reports (STRs) to the CENTIF through our partner banks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the implementation of the compliance program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and/or training and educational programs, to improve business understanding of related laws and regulatory requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct and respond to due diligence requests from \u0026amp;amp; to our partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the relationship with our partner banks, the Central Bank (BCEAO) and other stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare periodic and ad hoc compliance reports with regulatory agencies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Field Audit \u0026amp;amp; Controls\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Supervise and coordinate field audit activities (agent audits, spot checks, reconciliations).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the field audit and agent ops teams to escalate and address deficiencies identified during audits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor implementation of control measures and escalate any breaches or gaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support rollout of internal control frameworks across business functions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Fraud Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help coordinate local aspects of fraud investigations or awareness efforts as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate fraud signals or trends to regional and global teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Niger and may travel to field locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Niger is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in risk management, compliance, or audit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master’s degree in Finance, Accounting, Risk Management, Business \u0026amp;amp; Economics, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in French and working knowledge of English are strong pluses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in mobile money operations or the financial services sector is an added advantage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in team management.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are passionate about protecting customers, staff, and the company from risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are dependable, humble, and eager to grow with the role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a strong understanding of risk management and compliance principles, methodologies, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are skilled at proposing practical, effective solutions to mitigate risks and address emerging issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a proven track record of collaborating and partnering with cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate and present effectively, with the ability to influence stakeholders at all levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in tackling problems, and see failure as an opportunity to innovate and improve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take full ownership of projects; you work autonomously but know when to escalate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Default to clear, proactive communication and coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess excellent organizational skills and attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold the highest ethical standards and exercise discretion in handling sensitive information.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078181004,"name":"Risk \u0026 Fraud","child_ids":[],"parent_id":null}],"offices":[{"id":4014030004,"name":"Niger (NE)","location":"Niamey, Niger","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6198056004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6101347004?gh_jid=6101347004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5178683004,"location":{"name":"Freetown, Sierra Leone"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6101347004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2116","title":"Risk \u0026 Compliance Officer","company_name":"Wave","first_published":"2026-06-26T07:36:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As Risk and Compliance Officer, you’ll play a key role in maintaining operational integrity in a growing and dynamic environment. You will lead our field audit efforts in Sierra Leone while supporting compliance, internal control, and, on occasion, fraud operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be the go-to person on the ground to coordinate local execution of our global risk and compliance standards.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Field Audit \u0026amp;amp; Controls\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Supervise and coordinate field audit activities (agent audits, spot checks, reconciliations).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the field audit and agent ops teams to escalate and address deficiencies identified during audits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor implementation of control measures and escalate any breaches or gaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the rollout of internal control frameworks across business functions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Risk \u0026amp;amp; Compliance Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monitor implementation of basic compliance requirements (e.g., KYC, agent onboarding controls).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in incident reviews and follow up on remediation actions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support documentation and reporting on internal risk or compliance issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support AML and CFT Investigations in Sierra Leone, including submission of Suspicious Transaction Reports (STRs) to the Financial Intelligence Authority (FIA).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the implementation of the compliance program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance, advice, and/or training and educational programs to improve business understanding of related laws and regulatory requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct and respond to due diligence requests from \u0026amp;amp; to our partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare periodic and ad hoc compliance reports with regulatory agencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with identifying and evaluating operational risks in coordination with functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Fraud Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help coordinate fraud investigations or awareness efforts as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate fraud signals or trends to regional and global teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Sierra Leone and may travel to field locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Sierra Leone is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 4 years of experience in compliance, risk management, or audit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master’s degree in Finance, Accounting, Risk Management, Business \u0026amp;amp; Economics, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in mobile money operations or the financial services sector is an added advantage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in team management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in AML.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are passionate about protecting customers, staff, and the company from risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are dependable, humble, and eager to grow with the role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a strong understanding of risk management and compliance principles, methodologies, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are skilled at proposing practical, effective solutions to mitigate risks and address emerging issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a proven track record of collaborating and partnering with cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate and present effectively, with the ability to influence stakeholders at all levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in tackling problems, and see failure as an opportunity to innovate and improve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take full ownership of projects; you work autonomously but know when to escalate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Default to clear, proactive communication and coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess excellent organizational skills and attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold the highest ethical standards and exercise discretion in handling sensitive information.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4077736004,"name":"Compliance","child_ids":[],"parent_id":null}],"offices":[{"id":4047225004,"name":"Sierra Leone (SL)","location":"Freetown, Sierra Leone","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6101347004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6204932004?gh_jid=6204932004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5221533004,"location":{"name":"Banjul, The Gambia"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6204932004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2277","title":"Sales Representative","company_name":"Wave","first_published":"2026-09-23T08:03:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Wave is now the largest financial institution in Senegal, with over 7 million users. And we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As a Payment Sales Representative, you will be part of the Corporate team responsible for prospecting and acquiring new corporate businesses. You will also help create revenue-generating commercial products that corporates will appreciate to increase our non-P2P revenue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Source business partnerships for Wave\u0026#39;s business products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in the elaboration of the sales strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Figure out how we grow our business customer base day after day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build relationships to enable Wave to grow and operate effectively in the Gambia.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide feedback from daily activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the Payment strategy in specific locations within the Gambia.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prospect and acquire new corporates at targeted locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide feedback from daily field operations that impact other departments and activities, such as marketing and agent management teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting the growth of our operational activities - figuring out how we can grow our merchant customer base day after day within an assigned region of the Gambia.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Kotu.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You must have work authorization in the Gambia.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now- we subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Sales, Administration, or Business Management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in a similar position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Worked in the field force with a proven track record in building segmentation and targeting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated analytical abilities and problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Industry experience and use of a CRM.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have strong sales skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a strong network or pipeline of potential corporate clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are client-oriented and have strong interpersonal skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a diplomatic speaker.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a teamwork spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4061594004,"name":"Payments","child_ids":[],"parent_id":null}],"offices":[{"id":4024030004,"name":"Gambia (GM)","location":"Banjul, The Gambia","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6204932004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6212903004?gh_jid=6212903004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5224634004,"location":{"name":"Kinshasa, Democratic Republic of the Congo"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6212903004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2297","title":"Security Officer","company_name":"Wave","first_published":"2026-10-03T08:45:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a security professional to support our operations. You will play a critical role in ensuring the safety of our people and operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monitor and report on security developments nationwide, providing timely, accurate updates to relevant internal teams to inform decision-making and risk mitigation efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inform and advise staff, particularly foreign personnel, on the security situation, including travel restrictions, incident alerts, and recommended precautions. This includes assisting with visa-related security requirements where needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Protect company assets, personnel, and operations by identifying potential threats and implementing appropriate security measures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strong, proactive relationships with law enforcement, civil authorities, and other key external stakeholders to support security coordination and response.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond quickly and effectively to security-related questions or incidents, including providing real-time travel guidance within the country.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver security briefings to new and existing staff, ensuring they are well-informed of risks, protocols, and best practices for operating safely in their environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct security training sessions for staff as needed, tailored to current risks and role-based responsibilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in the investigation for key vendors and potential partners to ensure alignment with company standards and compliance requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and participate in internal investigations, especially those related to financial or operational losses, in coordination with relevant departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure business continuity and security readiness by taking on additional duties as needed in line with evolving risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be available to travel from Kinshasa and other locations if required to support security operations or assessments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a high level of reliability, discretion, and commitment to operational excellence in all aspects of the role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct security assessments/audit for offices, PA, or PMA to identify vulnerabilities and recommend appropriate mitigation measures.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Kinshasa, and may travel to field locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in the Democratic Republic of Congo is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of\u0026amp;nbsp; parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; Proven track record in operational security, risk management, or safety within the private sector (Fintech, NGO, or Multinationals).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain Knowledge:\u0026lt;/strong\u0026gt; Strong understanding of field operations, cash management, and agent networks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Context:\u0026lt;/strong\u0026gt; In-depth knowledge of the security landscape in the DRC and a strong local network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026lt;/strong\u0026gt; Relevant degree or professional certifications in security/risk management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in French and local languages\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;B\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;alance Risk with Growth:\u0026lt;/strong\u0026gt; You don\u0026#39;t just say \u0026quot;no\u0026quot;; you find ways to make operations safer so we can move faster.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Are Data-Driven:\u0026lt;/strong\u0026gt; You use indicators and mapping to stay ahead of risks rather than just reacting to incidents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate with Pragmatism:\u0026lt;/strong\u0026gt; You value simple, effective solutions over complex, bureaucratic processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Are a Calm Leader:\u0026lt;/strong\u0026gt; You remain composed and decisive in critical incidents or crises.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Are a Builder:\u0026lt;/strong\u0026gt; You enjoy creating frameworks and systems from scratch in a dynamic, evolving environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078149004,"name":"Agent Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4065756004,"name":"Democratic Republic of the Congo (CD)","location":"Kinshasa, Democratic Republic of the Congo","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6212903004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6188058004?gh_jid=6188058004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5212987004,"location":{"name":"Abidjan, Côte d'Ivoire"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6188058004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2246","title":"Senior Accountant","company_name":"Wave","first_published":"2026-10-07T09:37:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Finance professional who’s resourceful, organised, and proactive about getting things done. You\u0026#39;ll be responsible for helping develop and maintain an effective financial and accounting unit as we rapidly scale our business in Cote d\u0026#39;Ivoire.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026amp;nbsp;In this role, you\u0026#39;ll:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent the Finance unit towards external stakeholders:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Review and monitor company financial transactions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comply with financial, legal and regulatory requirements by studying existing and new legislation, enforcing adherence to requirements, and advising on needed actions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accounting controls by preparing and recommending policies and procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the external auditor relationship and ensure the organisation is compliant with accounting standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the Finance team:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruit, train, mentor and develop staff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interact with Product Managers to ensure new products are correctly designed from both accounting and tax perspectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead by living Wave\u0026#39;s values, and ensure they\u0026#39;re deeply ingrained within your team.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Abidjan and may travel to field locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorisation in Cote d\u0026#39;Ivoire is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of\u0026amp;nbsp; parental leave for mothers and 4 weeks for fathers, in addition to subsidised child care when they return to work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Master’s degree in Accounting or Finance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 8 years of experience in Auditing/Accounting/Finance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with financial reporting requirements in Cote d\u0026#39;Ivoire\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing tax audits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Speak both French and English fluently (this role will interact regularly with non-French speakers)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional time management, critical thinking and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great interpersonal communication and leadership skills, with the ability to communicate and manage staff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lead by example and demonstrate a strong sense of integrity, ethics and dependability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to work under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional written and oral communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good computer skills, especially in Word and Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in an audit firm will be an added advantage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;You might be a good fit if you\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Possess strong accounting and reporting skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a critical thinker who likes to challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are deadline-oriented.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love owning projects - you\u0026#39;re autonomous yet know when to escalate problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know how to maintain confidentiality when dealing with sensitive information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions, while managing time factors.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025367004,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4012013004,"name":"Cote d'Ivoire (CI)","location":"Abidjan, Côte d'Ivoire","child_ids":[4064284004],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6188058004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6140323004?gh_jid=6140323004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5198530004,"location":{"name":"Abidjan, Côte d'Ivoire"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6140323004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2204","title":"Senior Marketing Manager","company_name":"Wave","first_published":"2026-08-10T17:31:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p class=\u0026quot;isSelectedEnd\u0026quot;\u0026gt;As Wave continues to grow in Côte d’Ivoire, we’re looking for a Senior Marketing Manager who can turn a deep understanding of the market into meaningful action. You’ll be at the intersection of insight and influence: understanding what consumers, competitors, and the market are telling us, while building the partnerships and sponsorships that strengthen Wave’s presence and relevance in Côte d’Ivoire.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the Head of Marketing, Côte d’Ivoire, this is an individual contributor role with ownership of two complementary pillars: Market Intelligence \u0026amp;amp; Consumer Insights and Sponsoring \u0026amp;amp; Brand Partnerships. You’ll bring analytical rigour, strategic thinking, and strong execution to both, using insights to guide where we invest and partnerships to make Wave matter in the moments that count.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Market Intelligence \u0026amp;amp; Consumer Insights\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the market intelligence agenda for Côte d\u0026#39;Ivoire: design and manage local research initiatives — consumer surveys, usage and attitude studies, competitor tracking, and category analyses — working with external research agencies and vendors to produce insights that are actionable, not just informative.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesise data from multiple sources (internal dashboards, market data, field findings, qualitative research) into clear, structured recommendations that help the team make sharper decisions about where and how Wave invests its marketing effort in CI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the team\u0026#39;s go-to person on consumer behaviour and business dynamics in Côte d\u0026#39;Ivoire: track trends, flag market shifts, and proactively surface insights that could shape our positioning, messaging, or activation choices — before someone asks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a working knowledge of our marketing performance data: comfortable navigating BI tools and dashboards, able to extract and analyse data independently, and translate numbers into narratives that inform strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Brief and manage research suppliers rigorously: write clear research briefs, evaluate methodologies, challenge findings where needed, and ensure the quality of outputs meets Wave\u0026#39;s standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sponsoring \u0026amp;amp; Brand Partnerships\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute Wave\u0026#39;s sponsoring strategy for Côte d\u0026#39;Ivoire: identify the right properties (sports, culture, community, trade events), assess strategic fit against market intelligence, and lead negotiations and contract management end-to-end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maximise the impact of every sponsorship: ensure each property delivers both above-the-line (ATL) visibility — broadcast, outdoor, media mentions — and meaningful below-the-line (BTL) activation on the ground, so Wave\u0026#39;s presence is seen, felt, and remembered.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a portfolio of brand partnerships aligned with Wave\u0026#39;s positioning in CI, tracking performance and ROI with the same rigour applied to the intelligence pillar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work hand-in-hand with global brand, growth, and in-country commercial teams to ensure sponsorships and partnerships are integrated into Wave\u0026#39;s broader presence in the market — without duplicating remits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive complex cross-functional initiatives by building structured action plans, coordinating internal and external stakeholders, tracking progress, removing blockers, and ensuring timely execution against business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Abidjan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Côte d\u0026#39;Ivoire is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s or Master\u0026#39;s degree in Marketing, Business, Statistics, Economics, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 8+ years of relevant marketing experience, with a track record that spans both analytical and strategic work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong data and analytical skills: able to work with BI tools and dashboards, extract and interpret marketing data independently, and build clear, evidence-based recommendations. Comfortable with numbers — this is non-negotiable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience managing market research initiatives: able to design research briefs, select and manage external agencies, and synthesise findings into strategic insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and managing sponsorship or brand partnership portfolios — from identifying opportunities and negotiating terms to activating and measuring impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear understanding of how to extract ATL and BTL value from sponsorships: media visibility, on-ground activation, audience engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work cross-functionally in a complex organisation — confident collaborating with global and local teams and clear about where own remit begins and ends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent project management skills: able to handle multiple workstreams simultaneously with rigour and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and storytelling skills: able to present data and insights in a way that is clear, compelling, and drives decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with external agencies and research suppliers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in French and English.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are genuinely excited by data and treat it as the starting point for every decision, not an afterthought.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have deep knowledge of Côte d\u0026#39;Ivoire\u0026#39;s consumer landscape, market dynamics, and media ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are equally strong in a spreadsheet and in a partnership negotiation, you don\u0026#39;t see those as separate worlds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know how to commission and challenge research: you don\u0026#39;t just accept what an agency delivers, you push for rigour and relevance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable owning your scope as an individual contributor , you don\u0026#39;t need a team below you to deliver impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience in mobile money, fintech, telecom, FMCG, or a strategy/research consultancy with a strong West Africa practice.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are organised, precise, and thrive in an environment that moves fast and values evidence over instinct.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a collaborative partner who knows how to work with global teams while staying grounded in local realities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078185004,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4012013004,"name":"Cote d'Ivoire (CI)","location":"Abidjan, Côte d'Ivoire","child_ids":[4064284004],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6140323004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6108713004?gh_jid=6108713004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5182558004,"location":{"name":"Dakar, Senegal"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6108713004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2123","title":"Senior Marketing Manager","company_name":"Wave","first_published":"2026-07-03T02:14:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Do you have a proven track record of defining and implementing marketing strategies that drive business growth? Are you a strategic thinker with a data-driven mindset? If so, we want to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re seeking a creative and results-driven Senior Marketing Manager to\u0026amp;nbsp;set strategy, lead campaigns across channels, and turn marketing into a measurable growth engine. This is a hands-on leadership role for someone who can think at the strategic level and still get into the work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with our Head of marketing in Sénégal to plan and execute projects (persona building, product life cycle, go to market strategies.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear and actionable project briefs and documentation that can lead and guide cross-functional teams in successful campaign production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Brand, Design, and creative teams to ensure the production and delivery of assets and materials relevant to Wave Sénégal objectives both in terms of growth and brand awareness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and refine the marketing funnel, lead scoring, and attribution so we can clearly tie activity to results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data to analyze and make strategic recommendations on new ways to optimize marketing programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish KPIs through dashboards, and report results, insights.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on country-specific user personas and behaviors, benchmarks, and market analysis.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Senegal\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Senegal is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in French and English.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in marketing at an FMCG, tech start-up, telecom company, or similar.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unicersity degree in relevant fields (marketing, communication, sales, business development, management…).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are data-oriented and analytical.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an extensive network of contacts across media, advertising networks, and vendors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are super detail-oriented and organized.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to overcommunication and overreaching when it comes to coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and deal effectively with complexity and change.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a compelling storyteller, in writing and verbal.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4078185004,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4012012004,"name":"Senegal (SN)","location":"Dakar, Senegal","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6108713004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6184860004?gh_jid=6184860004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5211982004,"location":{"name":"Kinshasa, Democratic Republic of the Congo"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6184860004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2243","title":"Senior Recruiter ","company_name":"Wave","first_published":"2026-09-10T10:30:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Wave is rapidly expanding across Africa, and the Democratic Republic of Congo (DRC) is a key market in our next phase of growth. As we scale our operations, we’re looking for a mission-driven Senior Recruiter to lead hiring efforts in DRC. You’ll play a critical role in attracting, assessing, and closing top talent while helping us build scalable, data-driven recruiting practices in a fast-growing environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be part of a globally distributed People team and will help shape how we hire as we launch and grow new teams in-country.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own full-cycle recruitment for a wide range of roles (from sourcing to offer), with a strong focus on leadership and business-critical hiring in DRC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute sourcing strategies tailored to the Congolese market, while contributing to regional (multi-country) pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with hiring managers to understand team needs, define hiring strategies, and deliver high-quality hires quickly in a scaling context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver an exceptional candidate experience, acting as a strong ambassador of Wave’s mission and culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve recruiting processes, proactively identifying bottlenecks and implementing scalable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data and analytics to track pipeline health, optimize hiring funnels, and inform decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure high-quality data management in our ATS (Greenhouse) to enable accurate reporting and insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and drive inclusive hiring strategies to build diverse and high-performing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold a high hiring bar, ensuring every hire reflects Wave’s values and long-term ambitions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior recruiters and contribute to building a strong, collaborative Talent function in the region.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The location is primarily based in Kinshasa, with some travel.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in DRC is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now- we subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience owning end-to-end recruitment processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of in-house recruiting experience in Africa, ideally in high-growth or scaling environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience hiring for field and office roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of local talent markets in DRC (Kinshasa and beyond).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in French and English (required).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent stakeholder management and communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical mindset (comfortable working with metrics, KPIs, and spreadsheets).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to operate with autonomy in a fast-paced, ambiguous environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Thrive in high-growth, build-from-scratch environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are passionate about financial inclusion in Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take a data-driven approach to problem-solving and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love building networks and engaging talent communities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are highly adaptable and comfortable navigating complex, evolving environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy experimenting and improving processes rather than maintaining the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are tech-savvy and interested in leveraging tools/automation in recruiting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a strong negotiator and closer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can independently lead projects with minimal oversight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited by launching new markets and scaling teams from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are open to travel within the region as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025363004,"name":"People Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4065756004,"name":"Democratic Republic of the Congo (CD)","location":"Kinshasa, Democratic Republic of the Congo","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6184860004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6108741004?gh_jid=6108741004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5182573004,"location":{"name":"Niamey, Niger"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6108741004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2124","title":"Senior Recruiter ","company_name":"Wave","first_published":"2026-07-03T04:08:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Wave is rapidly expanding across Africa, Niger is a key market in our next phase of growth. As we scale our operations, we’re looking for a mission-driven Senior Recruiter to lead hiring efforts in Niger. You’ll play a critical role in attracting, assessing, and closing top talent while helping us build scalable, data-driven recruiting practices in a fast-growing environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be part of a globally distributed People team and will help shape how we hire as we launch and grow new teams in-country.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own full-cycle recruitment for a wide range of roles (from sourcing to offer), with a strong focus on leadership and business-critical hiring in Niger.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and execute sourcing strategies tailored to the Niger market, while contributing to regional (multi-country) pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with hiring managers to understand team needs, define hiring strategies, and deliver high-quality hires quickly in a scaling context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver an exceptional candidate experience, acting as a strong ambassador of Wave’s mission and culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve recruiting processes, proactively identifying bottlenecks and implementing scalable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data and analytics to track pipeline health, optimize hiring funnels, and inform decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure high-quality data management in our ATS (Greenhouse) to enable accurate reporting and insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and drive inclusive hiring strategies to build diverse and high-performing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold a high hiring bar, ensuring every hire reflects Wave’s values and long-term ambitions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior recruiters and contribute to building a strong, collaborative Talent function in the region.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The location is primarily based in Niamey, with some travel.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Niger is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now- we subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience owning end-to-end recruitment processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of in-house recruiting experience in Africa, ideally in high-growth or scaling environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience hiring for field and office roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of local talent markets in Niger.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in French and English (required).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent stakeholder management and communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical mindset (comfortable working with metrics, KPIs, and spreadsheets).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to operate with autonomy in a fast-paced, ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Thrive in high-growth, build-from-scratch environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are passionate about financial inclusion in Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take a data-driven approach to problem-solving and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love building networks and engaging talent communities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are highly adaptable and comfortable navigating complex, evolving environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy experimenting and improving processes rather than maintaining the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are tech-savvy and interested in leveraging tools/automation in recruiting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a strong negotiator and closer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can independently lead projects with minimal oversight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited by launching new markets and scaling teams from the ground up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are open to travel within the region as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025363004,"name":"People Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4014030004,"name":"Niger (NE)","location":"Niamey, Niger","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6108741004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6216596004?gh_jid=6216596004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5225494004,"location":{"name":"Ghana; Kenya; Spain; United Kingdom"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6216596004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2300","title":"Senior Security Engineer","company_name":"Wave","first_published":"2026-10-13T02:17:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an experienced security engineer who’s independent, excited about getting things done, and ready to hit the ground running. You\u0026#39;ll primarily be responsible for our application security, working with our product teams to work on new systems to enhance our security posture. Our customers trust us with their money, and you’ll be at the forefront of making sure we retain that trust!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This broadly scoped role will allow you to get your hands on many different types of security projects, from direct application security to helping our infrastructure team think about security for our databases.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As we integrate AI-powered agents into our engineering and operations workflows, you\u0026#39;ll help define and enforce the guardrails around how we use them safely. This includes securing agentic tooling against prompt injection, excessive permissions, and data exfiltration — and building the policies and technical controls to govern AI usage across the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Some experience with common industry certifications like ISO-27001 and PCI-DSS would be beneficial, although you won’t be expected to run or oversee audits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our to-do list changes constantly, but here are some recent projects:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design our agentic SIEM/SecOps pipelines to evaluate and tune AI-driven triage, alerting, and response automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Secure our MCP integrations against prompt injection, tool misuse, and credential exposure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tune and maintain code security review agents tailored to Wave\u0026#39;s codebase, threat model, and regulatory environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop internal AI governance standards covering acceptable use, data handling, and audit requirements for LLM-powered tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Centralise application-level login and permissions enforcement including privileged access management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Rework our approach to secrets management with ephemeral secrets and tighter access scopes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Security review of our public-facing APIs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You can work remotely from anywhere (between UTC -5 and +4) with reliable internet access.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wave covers travel once per year to one of our operating countries in Africa, as well as a yearly stipend of $1200 to meet with coworkers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and are calculated using a transparent formula. For this role, depending on your level of experience, we offer a salary of up to $185,800 USD (or local equivalent), plus a generous equity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We run performance reviews twice a year and award bonuses or promotions to strong performers who have been with the company for more than six months\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Major benefits:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Subsidized health insurance for you and your dependents and retirement contributions (both vary from country-to-country).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 months fully paid parental leave and subsidized fertility assistance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation, with most folks taking between 30-40 days per year.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$10,000 annual charitable donation matching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Yearly travel to one of our African operating countries.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 7-8 years of professional experience with a minimum of 3-5 years of it spent in a security-related role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Experience with Python.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent English.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are excited about finding the right balance between security and velocity.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have opinions on how to secure agentic AI systems and want to put them into practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy helping other engineers understand and implement secure patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are not afraid to take on complicated systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excited to work on lots of different security-related work, from audits to code refactors.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to make things easier for the next engineer who will touch your code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Always try to improve as a programmer and colleague.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are interested in building governance frameworks for AI usage in a regulated financial services environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experimented with LLM-based security tooling and understand both the promise and the failure modes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Push through hard problems without giving up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience remediating non-conformities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are interested in security-focused source code review and penetration testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an interest in growing and mentoring a team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Engineering at Wave\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll report to the Security Team Lead and work closely with the CISO, as part of a small 4 person security team, likely rotating with many of our Product and Platform teams, depending on the project you’re working on. Each team is led by a product manager and mentored by a technical lead on the team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be responsible for your own security projects as well as supporting the engineering organisation on security through advice and design review. We organize things to give you as much ownership as possible, so you\u0026#39;ll typically be in charge of your projects from planning to delivery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our stack (you only need prior experience with python and cloud technologies, if you need to work with anything else, we’ll train you):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;backend: Python 3 (+ mypy)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;API layer: GraphQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Android frontend: Kotlin/Jetpack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;iOS frontend: Swift/SwiftUI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;web frontend: TypeScript/React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;database: Postgres\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;infrastructure: GCP / Terraform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;orchestration: Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025366004,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012010004,"name":"Remote","location":null,"child_ids":[4064286004,4062949004,4062950004,4062951004,4062952004,4062953004,4062954004],"parent_id":null}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6216596004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6211364004?gh_jid=6211364004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5224045004,"location":{"name":"Niamey, Niger"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6211364004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2291","title":"Support Group Lead","company_name":"Wave","first_published":"2026-09-30T05:22:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Support Group Lead, you will manage and lead a team of customer support representatives. You will set goals and targets for your team, monitor team performance, and ensure that the team provides excellent customer service and addresses customer issues promptly and efficiently.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage the customer support day-to-day functions of your team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to and escalate customer support issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement customer support processes to enhance customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Formulate and revise customer support policies and promote their implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inform the team of all new information related to products, procedures, and trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess support statistics and prepare detailed reports on the findings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delivering performance evaluations and follow the disciplinary process according to company policy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 1-on-1s every month with the customer support representatives assigned to you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report relevant information to support team leads to ensure the service functions effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess Support representatives monthly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Listen to phone calls and improve quality.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Niamey, Niger\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorisation in Niger is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English and local languages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least one year of experience as a customer support representative (call center, customer service).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;One year of experience as a Customer Service Manager.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work flexible hours.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done; work flexible hours.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can think strategically and lead.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching in coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are client-oriented and have strong interpersonal skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a diplomatic speaker.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a teamwork spirit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are available every day of the week, including weekends, if necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have significant experience managing a large team of Support Representatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025365004,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4014030004,"name":"Niger (NE)","location":"Niamey, Niger","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6211364004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6192751004?gh_jid=6192751004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5215106004,"location":{"name":"Banjul, The Gambia"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6192751004,"updated_at":"2026-09-17T08:59:56-04:00","requisition_id":"2258","title":"Support Group Lead","company_name":"Wave","first_published":"2026-09-17T08:59:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Support Group lead, you will manage and lead a team of customer support representatives. You will set goals and targets for your team, monitor team performance, and ensure that the team provides excellent customer service and addresses customer issues promptly and efficiently.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage the customer support day-to-day functions of your team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond and escalate customer support issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement customer support processes to enhance customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Formulate and revise customer support policies and promote their implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inform the team of all new information related to products, procedures, and trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess support statistics and prepare detailed reports on the findings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delivering performance evaluations and following the disciplinary process according to company policy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 1-on-1s every month with the customer support representatives assigned to you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report relevant information to support team leads to ensure the service functions effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess Support representatives monthly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Listen to phone calls and improve quality.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Kotu, The Gambia\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorisation in The Gambia is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English and local languages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least one year of experience as a customer support representative (call center, customer service).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;One year of experience as a Customer Service Manager.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work flexible hours.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done: work flexible hours.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can think strategically and lead.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching in coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are client-oriented and have strong interpersonal skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a diplomatic speaker.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a teamwork spirit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are available every day of the week, including weekends, if necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have significant experience managing a large team of Support Representatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025365004,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4024030004,"name":"Gambia (GM)","location":"Banjul, The Gambia","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6192751004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6207477004?gh_jid=6207477004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5222548004,"location":{"name":"Banjul, The Gambia"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6207477004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2282","title":"Support Quality \u0026 Training Lead","company_name":"Wave","first_published":"2026-09-24T11:50:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Are you passionate about developing people with an obsession to offer a world-class customer experience? We are going through a fascinating period of growth in the Customer Support team and are looking for a Support Quality \u0026amp;amp; Training Lead to join our thrilling journey ahead.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will manage a team of Support Quality \u0026amp;amp; Training Officers, focusing on the Customer Service department processes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and update knowledge management systems per quality standards, protocols, product, and process changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document and provide guidance on new and existing processes and standards within the Customer Service department.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and deliver training materials, ensuring materials are recorded and accessible.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop analytical reports linking quality performance with customer satisfaction, complementing regular reporting and sharing insights with relevant managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate across departments for projects and training initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute the Quality Framework alongside Quality \u0026amp;amp; Training Officers, ensuring quality results meet expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead, support, guide, and develop the Quality \u0026amp;amp; Training Officers reporting to you.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key details\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Kotu.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contract type: Permanent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in The Gambia is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We help you live your fullest life now! We subsidize gym memberships and fitness classes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English and local languages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor\u0026#39;s degree in any discipline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in customer service or call center operations, with at least 2 years of experience in a leadership coaching position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of customer service processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate tenacity and a willingness to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are comfortable defaulting to over-communication and overreaching when it comes to coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are excessively detail-oriented and seek to achieve excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are client-oriented and have strong interpersonal skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to schedule training sessions via Zoom or Google Meet tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a diplomatic speaker.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a teamwork spirit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are available every day of the week, including weekends, if necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have significant experience training large teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025365004,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4024030004,"name":"Gambia (GM)","location":"Banjul, The Gambia","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6207477004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6139584004?gh_jid=6139584004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5198139004,"location":{"name":"Freetown, Sierra Leone"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Permanent","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"full-time","value_type":"single_select"}],"id":6139584004,"updated_at":"2026-10-14T12:41:59-04:00","requisition_id":"2201","title":"User Growth Regional Lead","company_name":"Wave","first_published":"2026-08-11T13:13:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring a User Growth Regional Lead — a key role driving Wave’s expansion on the ground. You’ll lead and energize distribution activities across your region, with a clear mission: grow and retain our user base. You’ll design and execute strategies to boost active usage across money transfers and bill payments, ensuring Wave becomes the go-to wallet for our users.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you’ll;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a team of supervisors/team leads who, in turn, manage field-based distributors. These distributors are responsible for recruiting new users to our financial products.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and resolve critical blockers to user growth and maintain active usage of our financial products in assigned areas.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop strategies to boost the retention of newly acquired users.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire, train, and manage distribution team members, and build systems to rapidly scale distribution as needed.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the roadmap for the distribution team in your area to achieve its quarterly key objectives, including iterating on strategy and growing our customer base day after day within the assigned region of Sierra Leone.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data to inform distribution strategies and monitor your team\u0026#39;s performance.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the agency team to align key objectives and operationalize strategies.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help to develop Wave’s distribution strategy by sharing insights and learning from the team’s experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead by living Wave\u0026#39;s values, and ensure they\u0026#39;re deeply ingrained within your team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Details\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: Sierra Leone. Willingness to relocate to other regions if needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in Sierra Leone is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is a permanent position.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English, Krio and in any additional local language.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in sales/business development/team management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of relevant work experience, specifically managing field teams or user acquisition teams based in the field.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience designing strategies for user acquisition for a telecom, payment service provider, FMCG, or financial institution.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years’ experience managing large teams (50+ people).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have successfully planned and managed customer acquisition strategies for mobile/financial, or FMCG products before.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and often, both in writing and in person, to the point of overcommunication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are detail-oriented and strive for excellence in everything you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are a self-starter and proactive about achieving ambitious targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy owning projects - you\u0026#39;re autonomous yet know when to escalate problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing to go the distance to get something done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust quickly to changing priorities and conditions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are tech-savvy: comfortable navigating Excel and onboarding to new tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a teamwork spirit.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025362004,"name":"Growth Distribution and Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4047225004,"name":"Sierra Leone (SL)","location":"Freetown, Sierra Leone","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6139584004/ai_opt_out"},{"absolute_url":"https://www.wave.com/en/careers/job/6119407004?gh_jid=6119407004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5189333004,"location":{"name":"Kinshasa, Democratic Republic of the Congo"},"metadata":[{"id":4248263004,"name":"Contract Type","value":"Temporary","value_type":"single_select"},{"id":4236976004,"name":"Employment Type","value":"Full-time","value_type":"single_select"}],"id":6119407004,"updated_at":"2026-09-28T10:14:29-04:00","requisition_id":"2166","title":"Wire Transfer Officer","company_name":"Wave","first_published":"2026-09-28T10:14:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re making Africa the first cashless continent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 2017, over half the population in Sub-Saharan Africa had no bank account. That\u0026#39;s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don\u0026#39;t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make Africa the first cashless continent and that\u0026#39;s where you come in...\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How you\u0026#39;ll help us achieve it\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Wave is now the largest financial institution in Senegal, with over 7 million users. And we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Wire Officer will be handling the processing and monitoring of wire transfers (both domestic and international). The main goal is to ensure that electronic funds transfers are executed accurately, securely, and in compliance with internal policies and regulatory requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;Wire Transfer Processing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Receive and process outgoing wire transfer requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Verify transaction details such as account numbers, amounts, and beneficiary information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure timely execution of wire transfers within cutoff times.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop operational synergies between Wave markets.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reconciliation and Error Resolution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reconcile daily wire activity and resolve discrepancies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and respond to failed or returned wires.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with correspondent banks to trace or amend transactions when necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to inquiries from internal teams regarding wire statuses, delays, or requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Tasks included:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Initiate wire transfers in operational countries that need assistance and new markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process outgoing and incoming domestic and international wire transfers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Verify transaction information for accuracy, including account numbers, amounts, and recipient details.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor daily wire activities and ensure adherence to compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate with financial institutions and internal teams to resolve wire discrepancies or inquiries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain daily records of wire transactions and prepare necessary documentation and reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support end-of-day balancing, reconciliation, and troubleshooting of wire transfer issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate wire processing systems and banking software accurately and efficiently.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Details\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: You\u0026#39;ll work from our office in Kinshasa and may travel to field locations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work authorization in the Democratic Republic of Congo. This is a permanent position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contract Type: 6-month fixed-term contract\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salaries are competitive and calculated using a transparent formula.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We offer generous health insurance for yourself and your dependents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Airtime reimbursement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free food and a beautiful office space.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English and French.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in banking operations and treasury back-office.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) or Google Workspace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s Degree in Finance, Accounting, Business Management or comparable field.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;You might be a good fit if you\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have excellent analytical and problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a strong track record of collaborating and partnering with cross-functional teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a strong ability to perform multiple tasks and meet deadlines in a rapidly changing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have written and oral communication and presentation skills, including convincing and influencing partners at all levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Function well under pressure and in high-stress environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a passion for achieving Wave\u0026#39;s mission and excitement about continually developing creative solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;Our team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We have a rapidly growing in-country team in Senegal, Côte d\u0026#39;Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We foster autonomy for our employees. You\u0026#39;ll own your projects at every stage, from understanding the problem to monitoring your solution in production.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;We are on\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.ycombinator.com/topcompanies/revenue\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;Y Combinator\u0026#39;s top companies by revenue\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fill out the form below, and upload a resume in English and a\u0026amp;nbsp;cover letter describing your interest in Wave and the role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4025367004,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4065756004,"name":"Democratic Republic of the Congo (CD)","location":"Kinshasa, Democratic Republic of the Congo","child_ids":[],"parent_id":4064261004}],"ai_disclaimer":"\u003cp\u003eWe use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app4.greenhouse.io/ai_opt_out_request/job_post/6119407004/ai_opt_out"}],"meta":{"total":75}}