{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/uniteus/jobs/8565127002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6421215002,"location":{"name":"United States"},"metadata":null,"id":8565127002,"updated_at":"2026-06-01T10:52:53-04:00","requisition_id":"2026-069","title":"Director, Customer Success (Digital) ","company_name":"Unite Us","first_published":"2026-05-26T15:11:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Job Title: Director, Customer Success (Digital)\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Department: Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Director, Customer Success (Digital), you will define and lead Unite Us’ digital customer success strategy for low-touch, scaled, and self-service customer segments. You will drive the evolution of the customer journey through operational excellence, customer lifecycle innovation, automation, and data-driven engagement strategies that improve adoption, retention, expansion, and long-term customer outcomes at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will partner cross-functionally with Customer Success, Sales, Product, Marketing, Operations, and Enablement leadership to ensure a seamless and measurable customer experience across the full lifecycle.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be a strategic operator with strong leadership capabilities, deep customer success expertise, and the ability to influence organizational priorities. You will lead a high-performing team responsible for digital engagement strategies, customer lifecycle programs, process optimization, and scalable account management initiatives that increase efficiency and customer value.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Highly analytical and customer-obsessed, you will translate business goals into scalable programs, systems, and operational frameworks that support Unite Us’ growth objectives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strategic Leadership \u0026amp;amp; Vision\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and execute the strategic roadmap for Unite Us’ Digital Customer Success programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish long-term operational and customer engagement strategies that improve retention, product adoption, customer health, and expansion opportunities across customer segments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with senior leadership and cross-functional partners to align digital customer success initiatives with broader company objectives and growth strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic and operational advisor to Customer Success leadership on customer lifecycle optimization, segmentation strategy, and digital engagement best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Digital Customer Success Strategy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and operationalize effective and scalable customer success programs that leverage automation, segmentation, AI-driven insights, and digital engagement methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and continuously refine the customer journey for low-touch and self-service customers, ensuring clear paths to onboarding, adoption, maturity, renewal, and expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop scalable lifecycle campaigns and targeted nurture programs tailored to customer personas, market segments, and product adoption patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish playbooks, frameworks, and operational standards that create consistency across the Customer Success organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive process optimization initiatives that improve efficiency, reduce customer friction, and increase team effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive collaboration with Sales, Product, Marketing, Support, Enablement, RevOps, and Data teams to improve the end-to-end customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence upstream and downstream processes that impact customer sales, onboarding, implementation, adoption, support, and renewal outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product and Marketing teams to create customer education strategies, self-service resources, and scalable enablement content.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align with Revenue Operations, Finance and Customer Success leadership on forecasting, customer health modeling, and success metrics.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Development\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build, mentor, and lead a high-performing Digital Customer Success team focused on operational excellence and customer impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead through influence across matrixed teams and stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’re a great fit for this role if\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in Customer Success, Customer Success Operations, Account Management, or related customer-facing leadership roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success designing and scaling digital customer success programs for high-volume customer portfolios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have familiarity with CRMs (i.e. Salesforce and/or Customer Success Platforms and experience developing processes that include these tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong leadership, people management, executive communication, stakeholder management, and strategic planning capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to leverage AI-driven tools and automation to optimize operational efficiency, scale customer engagement, and enhance customer success outcomes is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Environmental Job Requirements and Working Conditions\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is remote, U.S. based.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position may require 30% travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The target pay range for this role is: $140,000-$150,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate\u0026#39;s skills, experience, and competencies, as well as location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All team members will be required to pass a background check which includes criminal, employment, and education verification\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits provided by Unite Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Medical, Dental, and Vision\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Wellness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexible Time Off\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Paid Parental Leave\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Adoptive parents are included.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Resource Groups\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our ERGs to connect and engage with colleagues, like Military Veterans\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Spending Accounts\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;401(k) + Employer Match\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Enjoy matching, immediate vesting and financial wellness resources\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Life and AD\u0026amp;amp;D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disability Coverage\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Accident Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pet Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees\u0026#39; differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;","departments":[{"id":4030461002,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4018070002,"name":"Remote","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/uniteus/jobs/8573829002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6424519002,"location":{"name":"United States"},"metadata":null,"id":8573829002,"updated_at":"2026-06-01T15:56:20-04:00","requisition_id":"2026-056","title":"Director, Growth Marketing","company_name":"Unite Us","first_published":"2026-06-01T15:56:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Job Title: Director, Growth Marketing\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Department: Marketing\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Director, Growth Marketing is responsible for building and scaling the demand generation engine that drives new pipeline creation and revenue growth across our buyer segments. The right candidate is energized by standing up new capabilities and refreshing processes, not just optimizing mature ones.Reporting to the Senior Vice President, Marketing and Communications, this role leads a team spanning demand generation, digital marketing, marketing automation, and event marketing, plus agency and vendor relationships. The right candidate brings deep B2B SaaS experience, understands long-cycle enterprise and government sales, and thrives building new capabilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and own the growth marketing strategy — defining target segments, channel mix, campaign architecture, and pipeline targets in close partnership with the SVP of Marketing and Communications and Sales leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and execute multi-channel demand generation programs including account-based marketing (ABM), digital advertising, content syndication, paid and organic digital channels, email nurture, and webinar programs tailored to targeted buyer personas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and implement the right tools, platforms, and processes to support scalable demand generation — standing up capabilities that don\u0026#39;t exist today where needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Introduce AI-assisted workflows across marketing operations — including content production, campaign optimization, and lead scoring — to increase team velocity and efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish clear KPIs and reporting for demand generation: pipeline contribution, conversion rates, cost per opportunity, and channel-level ROI. Build the dashboards and cadences to make this data actionable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Revenue Operations to strengthen lead management infrastructure; scoring models, routing logic, CRM integration — ensuring clean handoffs to Sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Sales to define and improve the inbound lead process, including qualification criteria, distribution logic, and follow-up cadence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the company\u0026#39;s event strategy, including Unite Us-hosted events and One Continuum, the annual customer conference — with clear goals tied to pipeline generation and customer engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop field marketing programs aligned to state-level and regional sales priorities, including presence at key industry events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build demand generation approaches tailored to complex, multi-stakeholder procurement cycles and policy-aligned thought leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support healthcare IT analyst relations and amplify customer evidence programs — case studies, ROI stories, peer references — that accelerate deals and strengthen competitive positioning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure marketing data practices and tracking align with healthcare data sensitivity and evolving digital privacy requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, lead, and mentor a high-performing growth marketing team — setting clear expectations, managing performance, developing talent, and managing agency relationships and budget.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’re a great fit for this role if\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of progressive marketing experience in B2B SaaS, with significant time in demand generation or growth marketing leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years building and leading marketing teams of 5+ people.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of building demand generation programs and infrastructure — not just inheriting mature systems. Comfortable in environments where processes, tools, and playbooks need to be created.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with account-based marketing and selling into multi-stakeholder buying committees with long sales cycles (12+ months).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with marketing automation platforms, CRM (Salesforce), and analytics tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience using AI tools to improve marketing productivity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Environmental Job Requirements and Working Conditions\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is remote, U.S. based.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position may require 15% travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The target pay range for this role is: $150,000-172,500. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate\u0026#39;s skills, experience, and competencies, as well as location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All team members will be required to pass a background check which includes criminal, employment, and education verification\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits provided by Unite Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Medical, Dental, and Vision\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Wellness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexible Time Off\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Paid Parental Leave\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Adoptive parents are included.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Resource Groups\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our ERGs to connect and engage with colleagues, like Military Veterans\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Spending Accounts\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;401(k) + Employer Match\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Enjoy matching, immediate vesting and financial wellness resources\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Life and AD\u0026amp;amp;D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disability Coverage\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Accident Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pet Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees\u0026#39; differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;","departments":[{"id":4030460002,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4018070002,"name":"Remote","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/uniteus/jobs/8564511002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6420954002,"location":{"name":"United States"},"metadata":null,"id":8564511002,"updated_at":"2026-06-05T16:14:58-04:00","requisition_id":"2026-066","title":"Principal Product Manager ","company_name":"Unite Us","first_published":"2026-05-26T10:16:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title: \u0026lt;/strong\u0026gt;Principal Product Manager\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department: \u0026lt;/strong\u0026gt;Product Delivery\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Principal Product Manager (PM) is a senior individual contributor accountable for achieving defined goals. This person should have a deep understanding of company and product team initiatives, using them to shape product line, domain, and roadmap objectives. They are responsible for setting measurable goals, tracking progress, and evaluating product and project success based on how effectively they advance company and team priorities. They are responsible for shaping and executing strategic cross domain/ cross product line initiatives. Principal PMs set direction for complex product areas, aligning cross-functional teams around shared solutions and balancing long-term vision with near-term delivery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Operating with a high degree of autonomy, the Principal PM identifies opportunities, defines multi-year strategies, and drives execution of solutions that meet user needs, market demands, and business objectives. This role requires deep expertise in the healthcare and social care ecosystem, strong stakeholder influence, and the ability to guide the evolution of Unite Us’ platform and product portfolio.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to owning critical product areas, Principal PMs act as thought leaders, influencing company-wide strategy, engaging with external stakeholders, and mentoring other product managers to elevate\u0026amp;nbsp; product practices across the organization and\u0026amp;nbsp; influencing the product team to elevate actual product solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the strategy, planning, and execution for high-impact product areas, ensuring alignment with Unite Us’ mission and company objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and communicate multi-year product strategies, balancing long-term vision with short-term execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect product outcomes to business impact by partnering with GTM teams to ensure product strategies support measurable customer adoption, retention, and revenue growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously gather and synthesize customer, competitive, and market intelligence to anticipate trends and shape product direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive organizational change to ensure successful adoption of product strategies and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate and mitigate product, regulatory, and operational risks to ensure compliant and resilient product delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and prioritize the most critical problems to solve using user insights, market research, regulatory requirements, and business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive product discovery with cross-functional teams to shape solutions that are user-centered, technically feasible, and market differentiators.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end product execution, ensuring delivery of high-quality, scalable solutions through close alignment with engineering, design, sales, product marketing, customer success, operations, and compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish success metrics, track progress, and communicate results to internal and external stakeholders at all levels, including executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence company-wide product priorities and contribute to portfolio-level trade-off decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a thought leader and subject matter expert, representing Unite Us with clients, partners, and in industry or policy forums.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and coach other product managers, contributing to the growth of the product organization and the evolution of best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the evolution of product management practices, frameworks, and processes to improve efficiency, quality and outcomes across teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’re a great fit for this role if\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of product management experience in healthcare technology, with proven success owning and scaling mission-critical, interoperability-enabled platforms and data infrastructure.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated leadership in defining multi-year product strategy that aligns with organizational goals, market trends, and regulatory shifts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise with healthcare data and interoperability standards (EHRs, HL7, FHIR, USCDI, Gravity Project, CMS standards) and a track record of driving enterprise-grade integrations across payers, providers, government systems, CBOs, and third-party developers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience designing and scaling healthcare APIs (REST, FHIR, HL7) and developer platforms; demonstrated ability to own developer portals, partner integration programs, or API ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with access management, healthcare/social care interoperability, and API design in a SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Medicaid programs, value-based care models, and government-funded care programs (e.g., 1115 waivers), and ability to translate policy and regulatory requirements into scalable product capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of social determinants of health (SDoH) and their role in care coordination, population health, and equity-focused programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to influence executives, customers, and external partners; history of representing product strategy in government, regulatory, or policy forums, or influencing industry standards bodies (e.g., HL7, NCQA, CMS).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills and hands-on proficiency working directly with healthcare data using SQL, Python, or BI tools; comfort reading and validating FHIR resources and HL7 messages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;History of driving adoption and measurable impact across complex, multi-stakeholder ecosystems (health systems, state agencies, community organizations).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring and developing product managers at all levels; contributing to the evolution of product management practices across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Environmental Job Requirements and Working Conditions\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is remote, U.S. based.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position may require 5% travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The target pay range for this role is: $160,000-$185,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate\u0026#39;s skills, experience, and competencies, as well as location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All team members will be required to pass a background check which includes criminal, employment, and education verification\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits provided by Unite Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Medical, Dental, and Vision\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Wellness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexible Time Off\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Paid Parental Leave\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Adoptive parents are included.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Resource Groups\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our ERGs to connect and engage with colleagues, like Military Veterans\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Spending Accounts\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;401(k) + Employer Match\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Enjoy matching, immediate vesting and financial wellness resources\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Life and AD\u0026amp;amp;D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disability Coverage\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Accident Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pet Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees\u0026#39; differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;","departments":[{"id":4118838002,"name":"Product Delivery","child_ids":[],"parent_id":null}],"offices":[{"id":4018070002,"name":"Remote","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/uniteus/jobs/8578603002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6426483002,"location":{"name":"United States"},"metadata":null,"id":8578603002,"updated_at":"2026-06-04T10:14:24-04:00","requisition_id":"2026-050","title":"Salesforce Platform \u0026 Pardot Manager","company_name":"Unite Us","first_published":"2026-06-04T10:14:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Job Title: Salesforce Platform \u0026amp;amp; Pardot Manager\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Department: Revenue Operations\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Salesforce Platform \u0026amp;amp; Pardot (SPP) Manager brings deep expertise in Salesforce administration, combining hands-on platform management with strategic ownership. They leverage AI to enhance automation, data quality, and decision-making across GTM teams.\u0026amp;nbsp;They also bring strong experience with Pardot (Marketing Cloud Account Engagement), managing marketing automation, lead lifecycle, and campaign performance while ensuring alignment across Marketing, Sales, and Revenue Operations.\u0026amp;nbsp;SPP Manager thrives balancing ticket support, platform enhancements, and strategic optimization initiatives while working independently to drive results in a collaborative, cross-functional environment. The right person is energized by building and scaling new capabilities, brings strong B2B SaaS experience, and partners closely across Marketing, Sales, Operations, and external vendors to deliver scalable solutions that improve business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Salesforce Platform, Pardot \u0026amp;amp; Marketing Automation\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and optimize the organization’s Salesforce ecosystem, including Sales Cloud, CPQ, and Pardot (Marketing Cloud Account Engagement), ensuring scalable support for demand generation, lead lifecycle management, and revenue operations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead administration of multiple Pardot instances, including campaign architecture, segmentation, engagement programs, lead scoring/grading, and marketing attribution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support users through ticket resolution, documentation, training, and enablement resources that drive platform adoption and operational efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Platform Architecture, Automation \u0026amp;amp; Integrations\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement scalable Salesforce solutions using flows, automation, validation rules, and AI-driven capabilities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage integrations across the MarTech ecosystem to ensure seamless lead flow, campaign tracking, data integrity, and cross-platform interoperability.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve operational efficiency, forecasting, and business scalability through automation and emerging AI technologies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Data, Reporting \u0026amp;amp; Revenue Insights\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain strong data governance standards across Salesforce and Pardot.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop reporting frameworks, dashboards, and attribution models that improve pipeline visibility, business intelligence, and decision-making across Marketing, Sales, and Revenue Operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Partnership \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Marketing, Sales, Customer Success, and RevOps leadership to align systems and processes with GTM strategy.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a subject matter expert for Salesforce and Pardot, supporting end users, driving platform adoption, delivering documentation and training, and balancing day-to-day support with strategic optimization initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’re a great fit for this role if\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Salesforce administration experience, with 2 years of day to day hands on experience with Pardot\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep hands-on experience with Salesforce and Pardot configuration and automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Sales Cloud and reporting/analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage both support and strategic initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience leveraging AI tools to drive measurable business outcomes, such as:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reducing manual work through automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improving data quality or enrichment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhancing reporting, forecasting, or segmentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Increasing sales or operational efficiency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong MarTech background with hands-on expertise in Pardot (Marketing Cloud Account Engagement), including campaign management, lead scoring, engagement programs, and Salesforce-Pardot connector configuration; experience with other marketing automation platforms (HubSpot, Marketo) a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Apex or programmatic solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with business intelligence tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce AI capabilities (e.g., Einstein) or similar platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project management and agile/sprint experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Licenses and Certifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Certified Administrator (required)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Advanced Administrator (preferred)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Environmental Job Requirements and Working Conditions\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is remote, U.S. based.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The target pay range for this role is: $100,000-$122,500. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate\u0026#39;s skills, experience, and competencies, as well as location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All team members will be required to pass a background check which includes criminal, employment, and education verification\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits provided by Unite Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Medical, Dental, and Vision\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Wellness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexible Time Off\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Paid Parental Leave\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Adoptive parents are included.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Resource Groups\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our ERGs to connect and engage with colleagues, like Military Veterans\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Spending Accounts\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;401(k) + Employer Match\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Enjoy matching, immediate vesting and financial wellness resources\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Life and AD\u0026amp;amp;D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disability Coverage\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Accident Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pet Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees\u0026#39; differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;","departments":[{"id":4078206002,"name":"Revenue Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4018070002,"name":"Remote","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/uniteus/jobs/8457780002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6378520002,"location":{"name":"United States"},"metadata":null,"id":8457780002,"updated_at":"2026-03-10T17:28:09-04:00","requisition_id":"2026-038","title":"Senior Vice President, Marketing ","company_name":"Unite Us","first_published":"2026-03-10T17:28:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title: \u0026lt;/strong\u0026gt;Senior Vice President, Marketing\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department: \u0026lt;/strong\u0026gt;Marketing\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a member of the Leadership Team, the SVP of Marketing will shape company strategy and lead a fully integrated Marketing \u0026amp;amp; Communications organization. Reporting to the President (and partnering closely with the CEO and CRO), this leader will own the end-to-end marketing engine that drives predictable growth—pipeline creation, product and category positioning, and customer lifecycle programs that improve adoption, retention, and expansion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Scale a mission-driven marketing function at a $100M ARR health technology SaaS company at a pivotal growth stage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a more predictable pipeline engine (efficiency, conversion, and forecasting rigor).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen category narrative and trust in a complex healthcare buying environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deepen lifecycle marketing to improve adoption and retention and expand customer advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;1) Marketing strategy and operating system\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and lead the marketing strategy aligned to company growth goals (pipeline, ARR, retention/NRR).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own marketing planning, budgeting, scorecards, and executive reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish operating rhythms with Sales, Product, and Customer Success (SLAs, pipeline reviews, launch readiness).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;2) Demand generation \u0026amp;amp; pipeline acceleration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and optimize multi-channel demand programs (ABM, performance, field/events, partners, content).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Revenue Operations to improve lead flow, scoring, routing, and attribution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own marketing-sourced pipeline targets and ROI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;3) Positioning, brand, and communications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define a compelling, differentiated narrative that builds trust and credibility in the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and lead an integrated messaging strategy across web, content, campaigns, sales assets, and executive communications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead PR/comms strategy, thought leadership, and analyst relations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead a structured internal communications strategy that drives alignment, transparency, and engagement across cross-functional teams, reinforcing company vision and strategic priorities in partnership with executive leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;4) Product marketing \u0026amp;amp; go-to-market readiness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own buyer personas, positioning, packaging/offer strategy (in partnership with Product/Revenue leaders), and launch orchestration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate product capabilities into clear value propositions and enablement for Sales and CS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish competitive intelligence and messaging discipline across segments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;5) Customer marketing \u0026amp;amp; lifecycle\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build lifecycle programs that improve onboarding, product adoption, renewal readiness, and advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success on retention drivers and churn reduction initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scale customer proof: case studies, references, CABs, community, referrals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;6) Team leadership \u0026amp;amp; talent development\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, coach, and develop a high-performing team and leadership bench.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the right org design across demand gen, product marketing, lifecycle/customer marketing, comms/content, and marketing ops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set, communicate, and reinforce clear priorities to drive focus, alignment, and disciplined execution across all marketing functions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’re a great fit for this role if\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+years of B2B SaaS marketing experience, including 5+ years in senior leadership roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Senior marketing leader with experience scaling B2B SaaS in a similar stage environment (e.g., ~$100–$500M ARR).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record building predictable pipeline and partnering tightly with Sales and RevOps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong positioning and product marketing instincts—can simplify complexity into compelling value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating in healthcare’s trust-heavy, multi-stakeholder buying context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced people leader who builds durable teams and scalable systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Environmental Job Requirements and Working Conditions\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is remote, U.S. based.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position may require 10% travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The target pay range for this role is: $240,000-$285,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate\u0026#39;s skills, experience, and competencies, as well as location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All team members will be required to pass a background check which includes criminal, employment, and education verification\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits provided by Unite Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Medical, Dental, and Vision\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Wellness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexible Time Off\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Paid Parental Leave\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Adoptive parents are included.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Resource Groups\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our ERGs to connect and engage with colleagues, like Military Veterans\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Spending Accounts\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;401(k) + Employer Match\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Enjoy matching, immediate vesting and financial wellness resources\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Life and AD\u0026amp;amp;D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disability Coverage\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Accident Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pet Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees\u0026#39; differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;","departments":[{"id":4030460002,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4018070002,"name":"Remote","location":null,"child_ids":[],"parent_id":null}]}],"meta":{"total":5}}