{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/uniteus/jobs/8654492002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6456290002,"location":{"name":"United States"},"metadata":null,"id":8654492002,"updated_at":"2026-07-28T19:00:06-04:00","requisition_id":"2026-088","title":"Care Coordinator - Nebraska ","company_name":"Unite Us","first_published":"2026-07-28T19:00:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title:\u0026lt;/strong\u0026gt; Care Coordinator - Nebraska\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department:\u0026lt;/strong\u0026gt; Product Delivery\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;:\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Care Coordinator supports customers by using the Unite Us Platform and providing the support and guidance needed to deliver high-quality Care Coordination. Care Coordinators are platform experts who interact directly with clients seeking services and with the partners that provide resources and support to Care Coordination customers’ clients.Care Coordinators conduct client needs assessments and assist clients in identifying social determinants of health resources to meet their needs. Care Coordinators also follow up with clients and resources to ensure identified needs are addressed and resolved.\u0026amp;nbsp;Care Coordinators also support Network Health Monitoring by combining platform expertise, referral support, and data-informed insight to help strengthen coordinated care networks and improve community outcomes. This includes monitoring network activity, reviewing key performance indicators, identifying referral trends, supporting partner responsiveness, and flagging potential gaps or barriers that may impact care coordination across healthcare providers, government agencies, and community-based organizations.\u0026amp;nbsp;By combining on-the-ground care coordination with network-level visibility, Care Coordinators surface insights that improve referral outcomes, strengthen network performance, and enhance the experience for clients, customers, partners, and internal teams.\u0026amp;nbsp;Care Coordinators contribute to cross-functional work groups and projects, and help identify opportunities to improve efficiency and enhance the Care Coordination experience for clients and teammates alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Client Intake, Outreach \u0026amp;amp; Screening\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Follow contractual requirements for Care Coordination customers\u0026#39; clients seeking assistance in areas such as housing, transportation, health, employment, benefits, financial assistance, and other services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct intake and needs assessments for clients seeking assistance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Using data from Unite Us\u0026#39; proprietary social connector/population insights tools, proactively reach out to clients identified as likely having social or health-related needs, conduct screenings, and connect them with resources, such as housing, transportation, health, employment, benefits, financial assistance, and other services\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Referral \u0026amp;amp; Care Coordination\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Connect clients with the most appropriate services based on individual needs, eligibility, and geographic preference, informed by first-hand knowledge of the provider network, not just a generic resource list.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor customer and partner referrals to support timely action, appropriate outcomes, and successful client connection to services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct follow-up with clients and service providers to confirm receipt of services/benefits, and, where applicable by contract, work with clients toward their health goals to ensure recommended actions are completed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Correspond directly with service providers to facilitate a seamless experience for clients navigating services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Network Relationship Management \u0026amp;amp; Network Health Monitoring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain working relationships with CBOs and other providers on the Unite Us platform, serving as a trusted point of contact and a resource for the network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide supportive, constructive feedback to CBOs serving Care Coordination clients to ensure network standards are met.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Network Health Monitoring responsibilities: identify referral trends, partner responsiveness concerns, service gaps, and workflow barriers that could impact care coordination outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage CBOs to clean up and maintain accurate referral data and organization records on the platform, ensuring the network remains reliable and up to date.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share network observations, referral barriers, and partner engagement insights with leadership and cross-functional teams to support network health, customer goals, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Platform \u0026amp;amp; Subject-Matter Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Continuously expand knowledge of national and local community resources, services, and programs to deepen understanding of community needs and build relationships with other users of the Unite Us platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong working fluency in the Unite Us platform and its tools, including TalkDesk (Unite Us\u0026#39; telephony partner) for making and receiving client calls.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Collaboration \u0026amp;amp; Performance\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work and produce exceptional results independently, with little oversight or direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently go above and beyond in supporting customers and contracts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and promote opportunities for improved efficiency or other enhancements that benefit the Care Coordination team at large.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly contribute to additional workgroups, special projects, training/enablement, and cross-department meetings when called upon by leadership due to consistent high performance and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceed department KPIs related to quality assurance, meeting customer goals/expectations, delivering high-caliber customer service, and efficiently managing referrals and call volume.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly support fellow Care Coordinators to ensure contractual obligations (call volume, response time, etc.) are met or exceeded. Care Coordinators support contracts as a team, and collaborating to meet shared deadlines and expectations is a regular expectation, not an exception.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You are a great fit for the role if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;No specific education requirements. Relevant experience and skills will be prioritized.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Board-certified case manager (CCM®) or the ability to obtain certification is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual Spanish a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a Care Coordinator, Care Navigator, case management, community health worker, social work, or related role preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience navigating social services, coordinating referrals, or supporting clients in areas such as housing, transportation, health, employment, benefits, financial assistance, or related needs preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience monitoring referrals, following up with service providers, identifying service gaps or barriers, and supporting timely client connection to resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Preferred: Experience reviewing referral activity, partner responsiveness, network trends, or other performance indicators to support network health, customer goals, and care coordination outcomes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Our Mission:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\u0026lt;span class=\u0026quot;c-message__edited_label\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Environmental Job Requirements and Working Conditions\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is remote, U.S. based. \u0026lt;strong\u0026gt;Candidates must live in Nebraska to be considered for this role.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position may require 10% travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The target pay range for this role is: $50,000-$52,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate\u0026#39;s skills, experience, and competencies, as well as location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All team members will be required to pass a background check which includes criminal, employment, and education verification\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees\u0026#39; differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;#LI-REMOTE\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4118838002,"name":"Product Delivery","child_ids":[],"parent_id":null}],"offices":[{"id":4018070002,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8654492002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/uniteus/jobs/8734760002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6492437002,"location":{"name":"United States"},"metadata":null,"id":8734760002,"updated_at":"2026-08-25T12:12:53-04:00","requisition_id":"2026-091","title":" Community Strategy Enablement Manager","company_name":"Unite Us","first_published":"2026-08-20T16:59:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title: \u0026lt;/strong\u0026gt;\u0026amp;nbsp;Community Strategy Enablement Manager - Missouri\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department: \u0026lt;/strong\u0026gt;Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Community Strategy Enablement Manager will provide the operational and analytical backbone that allows the Community Strategy Leadership to focus on designing and executing on a cross-functional vision for the connection between our customers and their community partners. This role ensures that our community strategy is consistently executed across Customer Success and Sales by standardizing processes, managing escalation tracking in Salesforce, and coordinating with RevOps and Analytics to capture the right data. By supporting and tracking customer escalations, the Community Strategy Enablement Manager demonstrates the measurable effectiveness of escalation campaigns and adoption efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of process design, analytics, and consultative enablement. You’ll ensure internal teams have the tools, insights, and frameworks needed to engage partners, resolve escalations, and drive adoption at scale. By connecting community strategy with data and performance measurement, you’ll help demonstrate the effectiveness of our engagement efforts both internally and with customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Internal Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a consultative partner to Customer Success Managers, supporting escalation reviews and building network engagement plans for new and priority customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Sales and Implementation teams to align on customer onboarding and embed community processes early.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Retention \u0026amp;amp; Engagement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive retention across assigned customer accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively partner with community-based organizations to strengthen relationships and address shared goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with Marketing and Revenue Operations teams to align strategies and ensure community-focused objectives are met.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster meaningful connections that enhance customer and community outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Process\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain SOPs, playbooks, and triage processes for consistent handling of community escalations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate weekly escalation review meetings and track follow-up actions across teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Analytics \u0026amp;amp; Insights\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track, and report escalation campaign metrics in Salesforce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor adoption, network health, and partner engagement data, for key customers and geographies, as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage customer surveys following escalations to measure satisfaction and demonstrate effectiveness of resolution efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be innovative \u0026amp;amp; think outside the box when it comes to developing new models that drive user adoption\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Communication and Events\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with Marketing on Community-facing materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Community-focused Marketing events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’re a great fit for this role if\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in customer success, community engagement, implementation, account management, public health, human services, social services, or a related customer-facing role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with state or local government agencies, community-based organizations (CBOs), nonprofits, healthcare organizations, or other organizations serving vulnerable populations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building relationships across multiple stakeholder groups, including customers, community partners, government agencies, or cross-functional internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing complex projects or programs that require coordination across multiple organizations, competing priorities, and changing timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and operational skills with experience using data to measure outcomes, identify opportunities, and improve processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience documenting processes, developing playbooks or standard operating procedures, or driving operational consistency across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using CRM or case management platforms (Salesforce preferred) and comfort learning new technology platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a fast-paced, evolving environment where processes, priorities, and customer needs continue to develop.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Environmental Job Requirements and Working Conditions\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is remote, U.S. based. \u0026lt;strong\u0026gt;Candidate must live in the state of Missouri to be considered.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position may require 30-50% travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The target pay range for this role is: $75,000-$80,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate\u0026#39;s skills, experience, and competencies, as well as location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All team members will be required to pass a background check which includes criminal, employment, and education verification\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits provided by Unite Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Medical, Dental, and Vision\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Wellness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexible Time Off\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Paid Parental Leave\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Adoptive parents are included.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Resource Groups\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our ERGs to connect and engage with colleagues, like Military Veterans\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Spending Accounts\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;401(k) + Employer Match\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Enjoy matching, immediate vesting and financial wellness resources\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Life and AD\u0026amp;amp;D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disability Coverage\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Accident Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pet Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees\u0026#39; differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;","departments":[{"id":4030461002,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4018070002,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8734760002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/uniteus/jobs/8660005002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6457926002,"location":{"name":"United States"},"metadata":null,"id":8660005002,"updated_at":"2026-07-31T10:30:24-04:00","requisition_id":"2026-064","title":" Community Strategy Enablement Manager","company_name":"Unite Us","first_published":"2026-07-30T18:05:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title: \u0026lt;/strong\u0026gt;\u0026amp;nbsp;Community Strategy Enablement Manager - Pennsylvania\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department: \u0026lt;/strong\u0026gt;Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Community Strategy Enablement Manager will provide the operational and analytical backbone that allows the Community Strategy Leadership to focus on designing and executing on a cross-functional vision for the connection between our customers and their community partners. This role ensures that our community strategy is consistently executed across Customer Success and Sales by standardizing processes, managing escalation tracking in Salesforce, and coordinating with RevOps and Analytics to capture the right data. By supporting and tracking customer escalations, the Community Strategy Enablement Manager demonstrates the measurable effectiveness of escalation campaigns and adoption efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of process design, analytics, and consultative enablement. You’ll ensure internal teams have the tools, insights, and frameworks needed to engage partners, resolve escalations, and drive adoption at scale. By connecting community strategy with data and performance measurement, you’ll help demonstrate the effectiveness of our engagement efforts both internally and with customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Internal Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a consultative partner to Customer Success Managers, supporting escalation reviews and building network engagement plans for new and priority customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Sales and Implementation teams to align on customer onboarding and embed community processes early.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Retention \u0026amp;amp; Engagement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive retention across assigned customer accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively partner with community-based organizations to strengthen relationships and address shared goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with Marketing and Revenue Operations teams to align strategies and ensure community-focused objectives are met.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster meaningful connections that enhance customer and community outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Process\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain SOPs, playbooks, and triage processes for consistent handling of community escalations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate weekly escalation review meetings and track follow-up actions across teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Analytics \u0026amp;amp; Insights\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track, and report escalation campaign metrics in Salesforce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor adoption, network health, and partner engagement data, for key customers and geographies, as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage customer surveys following escalations to measure satisfaction and demonstrate effectiveness of resolution efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be innovative \u0026amp;amp; think outside the box when it comes to developing new models that drive user adoption\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Communication and Events\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with Marketing on Community-facing materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Community-focused Marketing events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’re a great fit for this role if\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in customer success, community engagement, implementation, account management, public health, human services, social services, or a related customer-facing role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with state or local government agencies, community-based organizations (CBOs), nonprofits, healthcare organizations, or other organizations serving vulnerable populations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success building relationships across multiple stakeholder groups, including customers, community partners, government agencies, or cross-functional internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing complex projects or programs that require coordination across multiple organizations, competing priorities, and changing timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and operational skills with experience using data to measure outcomes, identify opportunities, and improve processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience documenting processes, developing playbooks or standard operating procedures, or driving operational consistency across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using CRM or case management platforms (Salesforce preferred) and comfort learning new technology platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in a fast-paced, evolving environment where processes, priorities, and customer needs continue to develop.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Environmental Job Requirements and Working Conditions\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is remote, U.S. based. \u0026lt;strong\u0026gt;Candidate must live in the state of Pennsylvania to be considered.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position may require 30% travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The target pay range for this role is: $75,000-$80,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate\u0026#39;s skills, experience, and competencies, as well as location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All team members will be required to pass a background check which includes criminal, employment, and education verification\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits provided by Unite Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Medical, Dental, and Vision\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Wellness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexible Time Off\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Paid Parental Leave\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Adoptive parents are included.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Resource Groups\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our ERGs to connect and engage with colleagues, like Military Veterans\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Spending Accounts\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;401(k) + Employer Match\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Enjoy matching, immediate vesting and financial wellness resources\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Life and AD\u0026amp;amp;D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disability Coverage\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Accident Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pet Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees\u0026#39; differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;","departments":[{"id":4030461002,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4018070002,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8660005002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/uniteus/jobs/8643151002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6451823002,"location":{"name":"United States"},"metadata":null,"id":8643151002,"updated_at":"2026-09-17T13:43:08-04:00","requisition_id":"2026-033","title":"Customer Success Executive ","company_name":"Unite Us","first_published":"2026-07-29T11:16:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title: \u0026lt;/strong\u0026gt;Customer Success Executive - Nebraska\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Customer Success\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;338\u0026quot; data-local-id=\u0026quot;8f05450433d8\u0026quot;\u0026gt;As a Customer Success Executive, you’ll own retention and expansion for a strategic book of business across our most impactful customers. In this senior individual contributor role, you’ll build and nurture executive-level relationships, craft and execute data-driven account strategies, and negotiate complex renewals and upsells. You’ll partner cross-functionally to ensure delivery of measurable outcomes—driving adoption, network growth, ROI, and program impact.\u0026amp;nbsp;Operating with high autonomy, you’ll act as a domain expert and trusted advisor, translating customer insights into clear narratives and actionable plans that mitigate risk, strengthen partnerships, and grow net revenue. You’ll thrive at the intersection of strategy, relationship management, and measurable impact in this role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;1166\u0026quot; data-local-id=\u0026quot;24a407f49ec9\u0026quot;\u0026gt;\u0026lt;strong data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;Own retention and growth strategy:\u0026lt;/strong\u0026gt; Develop and execute multi-year account plans that align Unite Us capabilities to customer objectives, drive \u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_kqswh2mm\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_5pioz8co _189e1dm9 _1il9buyh _19lc184f _d0altlke\u0026quot; data-testid=\u0026quot;definition-highlighter\u0026quot;\u0026gt;GRR\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;/\u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_kqswh2mm\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_5pioz8co _189e1dm9 _1il9buyh _19lc184f _d0altlke\u0026quot; data-testid=\u0026quot;definition-highlighter\u0026quot;\u0026gt;NRR\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;, and proactively mitigate churn risk across assigned vertical(s).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;1386\u0026quot; data-local-id=\u0026quot;5c2a9095518f\u0026quot;\u0026gt;\u0026lt;strong data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;Lead executive stakeholder engagement: \u0026lt;/strong\u0026gt;Build, map, and manage senior and C‑suite relationships; align on goals, success metrics, and value realization for providers, payers, public sector, and community-based organizations.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;1613\u0026quot; data-local-id=\u0026quot;f4f96db7ad27\u0026quot;\u0026gt;\u0026lt;strong data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;Negotiate complex renewals and expansions:\u0026lt;/strong\u0026gt; Structure and close multi-year renewals and support upsells, including pricing strategy and terms; navigate procurement and budget cycles in partnership with Legal and Finance to land on time.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;1852\u0026quot; data-local-id=\u0026quot;245d203e440a\u0026quot;\u0026gt;\u0026lt;strong data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;Translate data into compelling narratives:\u0026lt;/strong\u0026gt; Analyze platform utilization, network health, and outcomes to produce ROI analyses and insights that inform strategy; deliver QBRs and executive readouts that drive decisions and action.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;2085\u0026quot; data-local-id=\u0026quot;529512337a56\u0026quot;\u0026gt;\u0026lt;strong data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;Orchestrate cross-functional value delivery:\u0026lt;/strong\u0026gt; Lead initiatives with Product, Community, Operations, Marketing, and Support to resolve issues, unlock adoption, and deliver on success plans without formal people management.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;2309\u0026quot; data-local-id=\u0026quot;13871cab4de1\u0026quot;\u0026gt;\u0026lt;strong data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;Drive adoption and workflow excellence:\u0026lt;/strong\u0026gt; Design and implement best-practice workflows and enablement for targeted use cases; run adoption campaigns and measure engagement to expand value across networks.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;2515\u0026quot; data-local-id=\u0026quot;f82b2c506abe\u0026quot;\u0026gt;\u0026lt;strong data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;Forecast revenue with precision:\u0026lt;/strong\u0026gt; Maintain accurate renewal and expansion pipelines, scenarios, and risk signals in CRM; communicate forecast changes early and often based on budget and procurement intelligence.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;2729\u0026quot; data-local-id=\u0026quot;4fc58e83efb0\u0026quot;\u0026gt;\u0026lt;strong data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;Run strategic business reviews:\u0026lt;/strong\u0026gt; Plan and facilitate data-driven QBRs/EBRs that connect outcomes to investment, revisit goals, and secure executive alignment on next-step initiatives and expansions.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;2930\u0026quot; data-local-id=\u0026quot;d76a3dbea149\u0026quot;\u0026gt;\u0026lt;strong data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;Champion voice of customer and market insights:\u0026lt;/strong\u0026gt; Continuously gather feedback and competitive intelligence; advocate for needs in product roadmap and contribute to positioning that differentiates Unite Us.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p data-renderer-start-pos=\u0026quot;3138\u0026quot; data-local-id=\u0026quot;cd6b17c011ff\u0026quot;\u0026gt;\u0026lt;strong data-renderer-mark=\u0026quot;true\u0026quot;\u0026gt;Elevate the \u0026lt;span data-highlighted=\u0026quot;true\u0026quot; data-vc=\u0026quot;highlighted-text\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_kqswh2mm\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;_5pioz8co _189e1dm9 _1il9buyh _19lc184f _d0altlke\u0026quot; data-testid=\u0026quot;definition-highlighter\u0026quot;\u0026gt;CS\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt; practice:\u0026lt;/strong\u0026gt; Mentor peers informally, codify best practices, and lead process improvements and playbook contributions that scale customer impact.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’re a great fit for this role if\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5-7 years of experience managing enterprise-level customer relationships with complex, strategic accounts involving multiple executive stakeholders and long-term success planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 5 years of experience in\u0026amp;nbsp;customer success, account management, or directly related work experience preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to translate customer goals into strategic success plans, measurable outcomes, and executive-level impact stories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or supporting complex programs, including developing logic models, success frameworks, or other approaches that connect activities to measurable outcomes and impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to serve as the internal executive advocate for customers—mobilizing cross-functional teams, shaping priorities, and driving coordinated action to deliver measurable business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with government, healthcare, or other mission-driven organizations is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Environmental Job Requirements and Working Conditions\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is remote, U.S. based. \u0026lt;strong\u0026gt;Candidates must live in Nebraska to be considered.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position may require 30% travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The target base pay range for this role is: $110,000-$140,000. This role is eligible for variable compensation. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate\u0026#39;s skills, experience, and competencies, as well as location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All team members will be required to pass a background check which includes criminal, employment, and education verification\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits provided by Unite Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Medical, Dental, and Vision\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Wellness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexible Time Off\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Paid Parental Leave\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Adoptive parents are included.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Resource Groups\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our ERGs to connect and engage with colleagues, like Military Veterans\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Spending Accounts\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;401(k) + Employer Match\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Enjoy matching, immediate vesting and financial wellness resources\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Life and AD\u0026amp;amp;D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disability Coverage\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Accident Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pet Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees\u0026#39; differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;","departments":[{"id":4030461002,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4018070002,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8643151002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/uniteus/jobs/8684088002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6469371002,"location":{"name":"United States"},"metadata":null,"id":8684088002,"updated_at":"2026-08-11T11:38:07-04:00","requisition_id":"2026-090","title":"Senior Analytics Consultant ","company_name":"Unite Us","first_published":"2026-08-05T12:47:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Senior Analytics Consultant\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department: \u0026lt;/strong\u0026gt;Product Delivery\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Analytics Consultant is a senior individual contributor responsible for driving measurable customer value through advanced and predictive analytics at Unite Us. This role serves as a trusted analytics advisor to customers and collaborates closely with Product Delivery, Sales, and Customer Success teams.\u0026amp;nbsp;As a hands-on expert, the Senior Analytics Consultant leads complex customer engagements, supports predictive analytics implementations, and translates advanced analytical outputs into actionable insights that improve decision-making and outcomes. This role plays a critical part in shaping analytics strategy and advancing analytics maturity for Unite Us customers — without formal people management responsibilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Analytics Consulting \u0026amp;amp; Customer Partnership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary analytics consultant for selected, priority customers, guiding them in leveraging Unite Us’ analytics and predictive capabilities to achieve measurable business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Customer Success leaders to align analytics goals, define success criteria, and embed measurable outcomes into customer Joint Success Plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and execution of customer-specific analytics strategies, ensuring alignment with business objectives and operational priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape program design and evaluation approaches for priority customers to ensure interventions are measurable, methodologically sound, and aligned to targeted business and policy outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather and translate business requirements for custom data solutions, including custom predictive models, ensuring objectives are clear, feasible, and value-driven.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a senior analytics consultant for predictive analytics customers, supporting implementation, adoption, and long-term engagement to ensure sustained value realization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a predictive analytics subject matter expert in customer engagements, translating model outputs and complex data science concepts into clear, actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate customer data readiness and communicate modeling requirements and constraints to Data Science teams, ensuring deliverables are interpretable, transparent, and business-relevant.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead executive- and customer-facing discussions that translate complex analytical concepts into clear, actionable recommendations while effectively navigating diverse stakeholder perspectives and organizational priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise customers on analytics best practices, data interpretation, visualization, and embedding analytics into day-to-day workflows to advance analytics maturity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify risks, barriers, and emerging customer needs, escalating to leadership when appropriate\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strategic Influence \u0026amp;amp; Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as an escalation point for complex analytics and predictive modeling customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support cross-functional initiatives (e.g., Platform Integrated Product Team), contributing perspective on data standards, customer success metrics, and analytics readiness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track analytics adoption and impact across assigned customers, identifying opportunities for deeper engagement and expanded use of analytics capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the development of analytics best practices, frameworks, and reusable approaches that scale customer impact across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Thought Leadership \u0026amp;amp; Practice Development\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal enablement by sharing learnings, use cases, and best practices related to predictive analytics and advanced analytics delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Informally mentor and support other analysts and consultants through knowledge sharing, feedback, and collaboration (without direct people management).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’re a great fit for this role if\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5+ years of professional experience in predictive analytics, analytics consulting, or advanced data-driven strategy roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience working with social care, population health, or other SDoH datasets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience in public health, Medicaid policy, and/or healthcare delivery, applying data and analytics to inform program strategy, measurement, and outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Preferred experience working with Medical \u0026amp;amp; Rx Claims datasets and medical economics analyses\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in customer-facing roles involving strategic solution implementation and long-term customer partnership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in predictive modeling, machine learning, or advanced statistical methods.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant experience with data visualization tools such as Tableau, Power BI, or similar platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with SQL to support advanced analytics and predictive modeling solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to communicate complex analytical concepts to executive and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated executive presence and experience facilitating discussions with senior leaders, effectively navigating competing priorities and communicating complex analytical concepts with clarity and confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using AI-assisted tools to enhance analytics workflows, including validating analytical outputs, troubleshooting issues, and improving the efficiency and quality of data analyses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise software environments (e.g., Google Workspace, Zoom, Slack, HubSpot, Asana, Jira, Microsoft Excel)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Economics, Business, Mathematics, Statistics, Computer Science, Public Health, Health Policy, or a related field with a strong quantitative/analytics focus required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced degree (Master’s or higher) preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Environmental Job Requirements and Working Conditions\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is remote, U.S. based. \u0026lt;strong\u0026gt;Candidates must live in ET or CT time zones to be considered.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position may require 25% travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The target pay range for this role is: $140,000-$160,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate\u0026#39;s skills, experience, and competencies, as well as location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All team members will be required to pass a background check which includes criminal, employment, and education verification\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits provided by Unite Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Medical, Dental, and Vision\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Wellness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexible Time Off\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Paid Parental Leave\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Adoptive parents are included.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Resource Groups\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our ERGs to connect and engage with colleagues, like Military Veterans\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Spending Accounts\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;401(k) + Employer Match\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Enjoy matching, immediate vesting and financial wellness resources\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Life and AD\u0026amp;amp;D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disability Coverage\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Accident Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pet Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees\u0026#39; differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;","departments":[{"id":4118838002,"name":"Product Delivery","child_ids":[],"parent_id":null}],"offices":[{"id":4018070002,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8684088002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/uniteus/jobs/8734025002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6492107002,"location":{"name":"United States"},"metadata":null,"id":8734025002,"updated_at":"2026-08-20T17:01:01-04:00","requisition_id":"2026-093","title":"Senior Customer Success Manager ","company_name":"Unite Us","first_published":"2026-08-20T15:02:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title: \u0026lt;/strong\u0026gt;Senior Customer Success Manager - Missouri\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department: \u0026lt;/strong\u0026gt;Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;: At Unite Us, as a Senior Customer Success Manager (Sr. CSM) you will serve as a strategic advisor responsible for owning customer outcomes, retention, and growth across a portfolio of complex accounts. You will build strong relationships with operational and executive stakeholders, develop and evolve account strategies aligned to customer goals, and use product expertise, data, and customer insights to drive measurable value through the Unite Us platform.\u0026amp;nbsp;You will independently identify and mitigate account and renewal risk, optimizes workflows and adoption using change management principles, and translates customer goals and platform performance into actionable success plans. You will lead strategic customer conversations, including business reviews, renewal planning, escalations, and value discussions, while proactively coordinating cross-functional partners to advance customer priorities. \u0026amp;nbsp;You will lead through influence to strengthen customer outcomes, team effectiveness, and Unite Us\u0026#39; broader mission.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own Strategic Customer Relationships \u0026amp;amp; Account Strategy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the strategic partner for assigned accounts, building strong relationships with operational and executive stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and evolve account strategies and Joint Success Plans aligned to customer goals, priorities, and measurable outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate stakeholder needs and identify risks, opportunities, and actions that advance account success.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive Adoption, Value \u0026amp;amp; Customer Outcomes\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Apply Unite Us product expertise and change management principles to optimize workflows and drive sustained adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use customer and platform data to identify trends, gaps, and opportunities for improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect platform usage and outcomes to customer goals and clearly communicate measurable value.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own Account Health, Retention \u0026amp;amp; Growth\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and mitigate account and renewal risks using health signals, adoption trends, and stakeholder engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead renewal strategy and execution, ensuring alignment and readiness across customer and internal stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify expansion opportunities and partner with Sales to advance qualified growth opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead Strategic Communication \u0026amp;amp; Customer Problem Solving\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently lead stakeholder meetings, QBRs/EBRs, renewal conversations, and escalations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tailor communication to diverse stakeholder and buyer types and navigate complex or competing priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose root causes, resolve recurring challenges, and drive solutions that reduce repeat issues.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive Cross-Functional Execution \u0026amp;amp; Customer Advocacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Align cross-functional partners around customer priorities, establishing clear ownership, timelines, and dependencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead complex customer initiatives and proactively identify and mitigate project risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesize customer feedback into actionable themes and advocate for customer needs with Product and other internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Demonstrate Leadership \u0026amp;amp; Elevate Team Effectiveness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted resource and thought partner for peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share best practices, insights, and learnings that strengthen team performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’re a great fit for this role if\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of customer success, account management or directly related work experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience supporting healthcare and/or government customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing complex customer relationships and executive stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with account planning, renewals, retention, and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving product adoption, workflow improvement, or change management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with demonstrated ability to turn data into insights and action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading strategic customer meetings, business reviews, or escalations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead cross-functional work without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Environmental Job Requirements and Working Conditions\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is remote, U.S. based. \u0026lt;strong\u0026gt;Candidates must live in Missouri to be considered.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position may require 30% travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The target pay range for this role is: $95,000-$110,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate\u0026#39;s skills, experience, and competencies, as well as location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All team members will be required to pass a background check which includes criminal, employment, and education verification\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits provided by Unite Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Medical, Dental, and Vision\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Wellness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexible Time Off\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Paid Parental Leave\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Adoptive parents are included.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Resource Groups\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our ERGs to connect and engage with colleagues, like Military Veterans\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Spending Accounts\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;401(k) + Employer Match\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Enjoy matching, immediate vesting and financial wellness resources\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Life and AD\u0026amp;amp;D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disability Coverage\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Accident Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pet Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees\u0026#39; differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;","departments":[{"id":4030461002,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4018070002,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8734025002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/uniteus/jobs/8747975002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6498631002,"location":{"name":"United States"},"metadata":null,"id":8747975002,"updated_at":"2026-08-25T16:23:18-04:00","requisition_id":"2026-099","title":"Senior Customer Success Manager ","company_name":"Unite Us","first_published":"2026-08-25T16:23:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title: \u0026lt;/strong\u0026gt;Senior Customer Success Manager - Ohio\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department: \u0026lt;/strong\u0026gt;Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;: At Unite Us, as a Senior Customer Success Manager (Sr. CSM) you will serve as a strategic advisor responsible for owning customer outcomes, retention, and growth across a portfolio of complex accounts. You will build strong relationships with operational and executive stakeholders, develop and evolve account strategies aligned to customer goals, and use product expertise, data, and customer insights to drive measurable value through the Unite Us platform.\u0026amp;nbsp;You will independently identify and mitigate account and renewal risk, optimizes workflows and adoption using change management principles, and translates customer goals and platform performance into actionable success plans. You will lead strategic customer conversations, including business reviews, renewal planning, escalations, and value discussions, while proactively coordinating cross-functional partners to advance customer priorities. \u0026amp;nbsp;You will lead through influence to strengthen customer outcomes, team effectiveness, and Unite Us\u0026#39; broader mission.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own Strategic Customer Relationships \u0026amp;amp; Account Strategy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the strategic partner for assigned accounts, building strong relationships with operational and executive stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and evolve account strategies and Joint Success Plans aligned to customer goals, priorities, and measurable outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate stakeholder needs and identify risks, opportunities, and actions that advance account success.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive Adoption, Value \u0026amp;amp; Customer Outcomes\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Apply Unite Us product expertise and change management principles to optimize workflows and drive sustained adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use customer and platform data to identify trends, gaps, and opportunities for improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect platform usage and outcomes to customer goals and clearly communicate measurable value.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own Account Health, Retention \u0026amp;amp; Growth\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and mitigate account and renewal risks using health signals, adoption trends, and stakeholder engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead renewal strategy and execution, ensuring alignment and readiness across customer and internal stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify expansion opportunities and partner with Sales to advance qualified growth opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead Strategic Communication \u0026amp;amp; Customer Problem Solving\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently lead stakeholder meetings, QBRs/EBRs, renewal conversations, and escalations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tailor communication to diverse stakeholder and buyer types and navigate complex or competing priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose root causes, resolve recurring challenges, and drive solutions that reduce repeat issues.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive Cross-Functional Execution \u0026amp;amp; Customer Advocacy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Align cross-functional partners around customer priorities, establishing clear ownership, timelines, and dependencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead complex customer initiatives and proactively identify and mitigate project risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesize customer feedback into actionable themes and advocate for customer needs with Product and other internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Demonstrate Leadership \u0026amp;amp; Elevate Team Effectiveness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted resource and thought partner for peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share best practices, insights, and learnings that strengthen team performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’re a great fit for this role if\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of customer success, account management or directly related work experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience supporting healthcare and/or government customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing complex customer relationships and executive stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with account planning, renewals, retention, and expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving product adoption, workflow improvement, or change management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with demonstrated ability to turn data into insights and action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading strategic customer meetings, business reviews, or escalations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead cross-functional work without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Environmental Job Requirements and Working Conditions\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is remote, U.S. based. \u0026lt;strong\u0026gt;Candidates must live in Ohio to be considered.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position may require 30% travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The target pay range for this role is: $95,000-$110,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate\u0026#39;s skills, experience, and competencies, as well as location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All team members will be required to pass a background check which includes criminal, employment, and education verification\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits provided by Unite Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Medical, Dental, and Vision\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Wellness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexible Time Off\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Paid Parental Leave\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Adoptive parents are included.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Resource Groups\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our ERGs to connect and engage with colleagues, like Military Veterans\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Spending Accounts\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;401(k) + Employer Match\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Enjoy matching, immediate vesting and financial wellness resources\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Life and AD\u0026amp;amp;D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disability Coverage\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Accident Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pet Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees\u0026#39; differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;","departments":[{"id":4030461002,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4018070002,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8747975002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/uniteus/jobs/8687761002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6470981002,"location":{"name":"United States"},"metadata":null,"id":8687761002,"updated_at":"2026-09-10T13:58:16-04:00","requisition_id":"2026-095","title":"Senior Manager, Enterprise Implementation","company_name":"Unite Us","first_published":"2026-08-06T15:50:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title: \u0026lt;/strong\u0026gt;Senior Manager, Enterprise Implementation\u0026amp;nbsp;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department: \u0026lt;/strong\u0026gt;Product Delivery\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;: The Senior Manager, Enterprise Services supports the delivery of strategic solution design, implementation consulting, and enterprise account stand-up services for Unite Us\u0026#39; most complex customers and partnerships. Enterprise Services Delivery is a specialized model focused on embedding Unite Us team members with customers during critical stages of partnership development to accelerate time to value, drive measurable outcomes, and support successful adoption of Unite Us technology.\u0026amp;nbsp;This role serves as a trusted implementation advisor to customer stakeholders, partnering with organizations to understand operational goals, program requirements, policy considerations, and service delivery needs. The Senior Manager works closely with customers and internal teams to translate business requirements into scalable workflows, implementation plans, and technology solutions that align with organizational priorities.\u0026amp;nbsp;The ideal candidate combines strong implementation expertise with consultative problem-solving skills, enabling them to navigate ambiguity, manage complex customer engagements, facilitate cross-functional collaboration, and deliver high-quality outcomes in dynamic environments. This role requires the ability to synthesize complex information, develop practical recommendations, and lead enterprise implementation efforts from discovery through successful delivery and transition.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the delivery of enterprise implementation engagements, ensuring successful execution of solution design, project stand-up activities, and customer onboarding initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted implementation advisor to customer stakeholders, helping translate operational objectives, program requirements, and organizational priorities into actionable implementation plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead discovery sessions, requirements gathering activities, and workflow design workshops to understand customer needs and develop scalable solutions aligned with business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage major projects, programs, and co-development initiatives by coordinating deliverables, tracking milestones, and driving execution across cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with customers and internal stakeholders to document business processes, operational workflows, governance structures, and implementation requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop solution design artifacts, implementation roadmaps, workflow documentation, and other key deliverables that support successful project execution and long-term customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with Product, Implementation, Customer Success, Network, and other customer-facing teams to ensure streamlined solution delivery and effective stakeholder alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate customer meetings, working sessions, and project governance activities to support decision-making, maintain project momentum, and drive accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify implementation, operational, and organizational risks; proactively escalate concerns and partner with stakeholders to develop mitigation strategies and resolution plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support enterprise customers through complex implementation challenges by providing consultative recommendations and facilitating alignment on appropriate solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate customer business requirements into actionable technical and operational recommendations while partnering with Product and Engineering teams on enhancement opportunities when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor project health, key milestones, and customer readiness to ensure successful deployment and achievement of desired outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a key contributor to the continued evolution of Enterprise Services delivery methodologies, implementation frameworks, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop transition plans, knowledge-transfer materials, and customer-success handoff documentation to support sustained customer adoption and long-term success.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’re a great fit for this role if\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+\u0026amp;nbsp; years of experience in a business, public health, or social services environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading complex projects and implementations with organization and confidence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building strong relationships with executive stakeholders and delivering customer-centric solutions. You are an influencer on your team, and others can count on you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to be consultative and to manage multiple customers and projects simultaneously. You show your resourcefulness by finding creative ways to execute, even when there’s not a predetermined path to follow.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills – you’re an active listener who can break down complex ideas and tailor a message to a specific audience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to be both organized and agile – you can keep projects running smoothly and efficiently, but you know how to pivot when things don’t go as planned\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience analyzing data to pull out insights, tell a story, and drive action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience learning new tools and software; preferred experience with Jira, Salesforce, and Google Suite\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Environmental Job Requirements and Working Conditions\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is remote, U.S. based.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position may require 30% travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The target pay range for this role is: $120,000-$130,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate\u0026#39;s skills, experience, and competencies, as well as location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All team members will be required to pass a background check which includes criminal, employment, and education verification\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits provided by Unite Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Medical, Dental, and Vision\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Wellness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexible Time Off\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Paid Parental Leave\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Adoptive parents are included.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Resource Groups\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our ERGs to connect and engage with colleagues, like Military Veterans\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Spending Accounts\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;401(k) + Employer Match\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Enjoy matching, immediate vesting and financial wellness resources\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Life and AD\u0026amp;amp;D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disability Coverage\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Accident Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pet Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees\u0026#39; differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;","departments":[{"id":4118838002,"name":"Product Delivery","child_ids":[],"parent_id":null}],"offices":[{"id":4018070002,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8687761002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/uniteus/jobs/8805875002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6523877002,"location":{"name":"United States"},"metadata":null,"id":8805875002,"updated_at":"2026-09-14T10:34:07-04:00","requisition_id":"2026-134","title":"Senior Sales Operations Manager","company_name":"Unite Us","first_published":"2026-09-14T10:34:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title: \u0026lt;/strong\u0026gt;\u0026lt;span id=\u0026quot;docs-title-input-label-inner\u0026quot; class=\u0026quot;docs-title-input-label-inner\u0026quot;\u0026gt;Senior Sales Operations Manager\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div id=\u0026quot;docs-title-widget\u0026quot; class=\u0026quot;docs-title-widget goog-inline-block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;docs-title-input-wrapper\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Department:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Revenue Operations\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;docs-titlebar-badges\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;docs-titlebar-badge-container docs-star-container goog-inline-block\u0026quot;\u0026gt;\n\u0026lt;div id=\u0026quot;docs-star\u0026quot; class=\u0026quot;docs-titlebar-badge goog-inline-block goog-control\u0026quot; data-tooltip=\u0026quot;Star\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;docs-icon goog-inline-block \u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;docs-save-indicator-container\u0026quot; class=\u0026quot;docs-titlebar-badge-container docs-save-indicator-container goog-inline-block\u0026quot;\u0026gt;\n\u0026lt;div id=\u0026quot;docs-save-indicator-badge\u0026quot; class=\u0026quot;goog-control\u0026quot; data-tooltip=\u0026quot;See document status\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;docs-titlebar-badge docs-save-indicator\u0026quot;\u0026gt;\n\u0026lt;div id=\u0026quot;docs-save-indicator-id\u0026quot; class=\u0026quot;docs-save-indicator-icon goog-inline-block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;docs-icon goog-inline-block \u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;docs-activity-indicator-container goog-inline-block\u0026quot;\u0026gt;\n\u0026lt;div id=\u0026quot;docs-activity-indicator\u0026quot; class=\u0026quot;goog-inline-block\u0026quot;\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;: The Senior Sales Operations Manager will help run the deal process, keep our systems and data trustworthy, and give sales leadership the insight it needs to hit revenue goals. This role partners closely with the Revenue Operations leadership to implement, manage, and maintain the sales operations function day to day, while partnering directly with sales and finance leadership and building team capability as we scale. In this role, you\u0026#39;ll drive sales execution, protect revenue quality, and create the operational discipline needed to convert pipeline into profitable revenue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sales Process \u0026amp;amp; Systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Implement and translate sales processes strategy into day-to-day execution across account, opportunity, pipeline, forecast, and close.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Salesforce/System Admin to translate commercial needs into system requirements and automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify friction across the sales process at scale and lead cross-functional initiatives that improve seller productivity, cycle time, and conversion\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Deal Desk and Commercial Standards\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run Deal Desk execution across new business, renewals and expansion, deal structure, pricing, terms, approvals, and exceptions, in partnership with Revenue Operations leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain pricing tools, rate cards, approval workflows, and commercial standards so deals move quickly without sacrificing quality.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Planning and Coverage\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support territory, quota, capacity, coverage, and account planning in partnership with Sales and Revenue Operations leadership and Finance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to annual and quarterly revenue planning, including headcount and capacity modeling\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reporting and Insights\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and build reporting and operating cadences around pipeline generation, conversion, forecast accuracy, sales productivity, and revenue performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Surface and present insights and recommendations directly to sales and executive leadership, going beyond reporting results\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’re a great fit for this role if\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in sales operations, deal desk, revenue operations, or a related commercial role, ideally in B2B SaaS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on Salesforce experience, including reporting, dashboards, and partnering with an admin on workflow and automation requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills and comfort working in Excel or Google Sheets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of the quote-to-cash process, including pricing, contracting, and approval workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of spotting friction in a process and driving it to resolution, not just documenting it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with a CPQ or contract lifecycle management tool, preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to forecasting methodologies and pipeline health metrics, preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with territory or capacity planning in a growth-stage company, preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Environmental Job Requirements and Working Conditions\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is remote, U.S. based.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position may require 5% travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The target pay range for this role is: $100,000-$130,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate\u0026#39;s skills, experience, and competencies, as well as location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All team members will be required to pass a background check which includes criminal, employment, and education verification\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits provided by Unite Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Medical, Dental, and Vision\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Wellness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexible Time Off\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Paid Parental Leave\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Adoptive parents are included.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Resource Groups\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our ERGs to connect and engage with colleagues, like Military Veterans\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Spending Accounts\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;401(k) + Employer Match\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Enjoy matching, immediate vesting and financial wellness resources\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Life and AD\u0026amp;amp;D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disability Coverage\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Accident Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pet Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees\u0026#39; differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;","departments":[{"id":4078206002,"name":"Revenue Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4018070002,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8805875002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/uniteus/jobs/8742808002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6496177002,"location":{"name":"United States"},"metadata":null,"id":8742808002,"updated_at":"2026-08-24T14:59:22-04:00","requisition_id":"2026-096","title":"Senior Technical Implementation Architect, Interoperability","company_name":"Unite Us","first_published":"2026-08-24T14:59:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title: \u0026lt;/strong\u0026gt;Senior Technical Implementation Architect, Interoperability\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department: \u0026lt;/strong\u0026gt;Product Delivery\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;: The Senior Technical Implementation Architect, Interoperability is a hands-on technical role that provides interoperability expertise for enterprise and strategic customer implementations involving APIs, FHIR, identity, authentication, healthcare data standards, enterprise integration patterns, and customer data exchange. This role partners with customer technical leaders, implementation partners, technology vendors, and internal cross-functional teams to evaluate technical feasibility, guide interoperability planning, develop technical recommendations, and deliver successful interoperability implementations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the primary technical owner for assigned strategic customer implementations, this role leads interoperability planning, applies sound technical judgment to guide technical decision-making, translates complex customer requirements into practical implementation approaches, and independently determines when to engage Product, Engineering, Security, or Data throughout delivery. Success in this role requires strong systems thinking, independent technical judgment, and the ability to move fluidly between system-level understanding and implementation-level detail.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary technical owner for assigned strategic customer implementations, leading interoperability planning and technical execution from planning through successful delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate technical feasibility, analyze solution tradeoffs, and recommend technical approaches aligned with customer requirements and platform capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate interoperability requirements within the broader customer technology ecosystem, identifying system boundaries, systems of record, integration and orchestration responsibilities, and dependencies requiring customer or ecosystem-level governance decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in technical discovery sessions, interoperability workshops, and implementation planning with customer technical leaders, implementation partners, technology vendors, and internal cross-functional teams, providing technical leadership and interoperability expertise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide technical leadership across customer engagements requiring strong technical judgment, systems thinking, and interoperability expertise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze and interpret technical artifacts, including API specifications, FHIR Implementation Guides, engineering documentation, authentication workflows, application logs, JSON payloads, customer data structures, integration workflows, and system interactions to develop technical recommendations, troubleshoot interoperability challenges, and guide implementation decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate multi-stakeholder technical ecosystems, driving alignment across customer, partner, and internal teams while balancing customer objectives, technical constraints, interoperability best practices, and delivery timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex customer business and technical requirements into practical implementation strategies by identifying technical risks, dependencies, integration patterns, and coordinating the appropriate internal technical stakeholders required for successful delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exercise independent technical judgment to identify technical risks, dependencies, and implementation challenges, and determine when cross-functional engagement is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain implementation documentation, interoperability guidance, technical presentations, customer-facing implementation artifacts, and technical reference materials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve technical delivery by developing reusable implementation patterns, identifying opportunities for automation and technical tooling, creating lightweight technical utilities where appropriate, and capturing implementation learnings that improve future customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share implementation feedback and technical recommendations with Product and Engineering to improve interoperability capabilities and future customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’re a great fit for this role if\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience leading customer-facing technical implementations, enterprise integrations, interoperability initiatives, or technical solution delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience serving as the primary technical owner for enterprise interoperability implementations, exercising sound technical judgment, evaluating technical approaches, navigating technical tradeoffs, and driving successful customer delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating across customer engagements to guide technical decision-making and coordinate cross-functional technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of enterprise integration technologies and interoperability standards, including REST APIs, HL7 FHIR, SMART on FHIR, US Core, FHIR Implementation Guides, HL7v2, identity and authentication protocols, enterprise integration patterns, and healthcare data exchange.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to interpret engineering documentation, API specifications, FHIR resources, authentication workflows, application logs, JSON payloads, customer data structures, and technical architecture artifacts to develop recommendations and communicate technical concepts to customers and internal stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to reduce technical ambiguity by synthesizing complex customer requirements, evaluating multiple implementation approaches, and guiding customers toward practical technical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong systems thinking, customer communication, facilitation, technical problem-solving, and cross-functional collaboration skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SQL, Python, scripting, APIs, automation, or technical tooling is preferred. Demonstrated curiosity for leveraging technology to improve customer delivery through automation, reusable tooling, or AI-assisted workflows is highly valued.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant interoperability, API, cloud, identity, or integration certifications are a plus but not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Information Systems, Healthcare Informatics, or a related technical field, or equivalent combination of education and relevant experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Environmental Job Requirements and Working Conditions\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is remote, U.S. based.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position may require 10-20% travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The target pay range for this role is: $140,000-155,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate\u0026#39;s skills, experience, and competencies, as well as location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All team members will be required to pass a background check which includes criminal, employment, and education verification\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits provided by Unite Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Medical, Dental, and Vision\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Wellness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexible Time Off\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Paid Parental Leave\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Adoptive parents are included.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Resource Groups\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our ERGs to connect and engage with colleagues, like Military Veterans\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Spending Accounts\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;401(k) + Employer Match\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Enjoy matching, immediate vesting and financial wellness resources\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Life and AD\u0026amp;amp;D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disability Coverage\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Accident Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pet Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees\u0026#39; differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;","departments":[{"id":4118838002,"name":"Product Delivery","child_ids":[],"parent_id":null}],"offices":[{"id":4018070002,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8742808002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/uniteus/jobs/8615721002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6441011002,"location":{"name":"United States"},"metadata":null,"id":8615721002,"updated_at":"2026-09-11T08:39:32-04:00","requisition_id":"2026-074","title":"Strategic Sales Director","company_name":"Unite Us","first_published":"2026-07-01T10:21:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Title:\u0026lt;/strong\u0026gt; Strategic Sales Director\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department: \u0026lt;/strong\u0026gt;Sales\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;: The Strategic Sales Director will be responsible for finding and growing new enterprise business. Must be comfortable maintaining an active pipeline, identifying market trends and conditions, initiating and building relationships with senior executives, and designing and executing sales plans to close paradigm-shifting opportunities. Experience in Saas sales is a plus.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and work assigned sales territory, focusing on enterprise opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build new relationships with executives and key decision makers within assigned accounts and lead RFPs and other enterprise pursuits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate sales pipeline and forecast through Unite Us CRM tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with Marketing, Product, and Operations teams to ensure alignment on go-to-market strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicate the vision and value of Unite Us technology to prospects and clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently meet or exceed the predetermined quarterly and annual sales quotas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, visit, and influence decision-makers of prospective customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Upsell and cross-sell within the existing client base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the hand off of new clients to the Unite Us implementation team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor Sales Executives and other members of team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’re a great fit for this role if you have\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of enterprise sales or relevant leadership experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success selling to Medicaid Managed Care Organizations (MCOs), state Medicaid agencies, state and county governments or large health systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing complex, enterprise-level healthcare accounts across multiple stakeholders, including statewide contracts, regional health plans, and government health agencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing strategic account growth plans while expanding enterprise relationships within existing healthcare customers across multiple states.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise within Healthcare and/or Government market, preferred\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise selling Saas solution or within the Healthcare market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in building and expanding industry relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of meeting or exceeding revenue targets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Mission:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Environmental Job Requirements and Working Conditions\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is remote, U.S. based. Candidates must reside in Washington, Oregon, Arizona, Idaho and Montana to be considered.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position may require 30% travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The target pay range for this role is: $130,000-$165,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate\u0026#39;s skills, experience, and competencies, as well as location.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All team members will be required to pass a background check which includes criminal, employment, and education verification\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits provided by Unite Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Medical, Dental, and Vision\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Wellness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexible Time Off\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Paid Parental Leave\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Adoptive parents are included.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Employee Resource Groups\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our ERGs to connect and engage with colleagues, like Military Veterans\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Spending Accounts\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;401(k) + Employer Match\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Enjoy matching, immediate vesting and financial wellness resources\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Life and AD\u0026amp;amp;D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disability Coverage\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Accident Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pet Insurance\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees\u0026#39; differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;","departments":[{"id":4062424002,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4018070002,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8615721002/ai_opt_out"}],"meta":{"total":11}}