{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7726429003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5761122003,"location":{"name":"New York City, NY, Detroit, MI, Washington D.C., and Remote US"},"metadata":null,"id":7726429003,"updated_at":"2026-07-24T11:51:47-04:00","requisition_id":"509","title":"Creative Project Manager ","company_name":"Rocket Money","first_published":"2026-05-07T14:59:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h1\u0026gt;Creative Project Manager\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY 🔮\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Rocket Money\u0026#39;s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE 📋\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Rocket Money is looking for a Project Manager to join our Creative team. Embedded within Creative and working closely with Marketing, CRM, and other key partners, this PM is the operational backbone of how great creative gets made and shipped. You\u0026#39;ll own the day-to-day production of our digital ad creative, drive process and tool improvements across the team, and serve as the connective tissue between creative, legal, and cross-functional stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role also supports project management for new product campaign launches, partnering with key stakeholders to keep initiatives on track from concept through delivery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a remote, full-time mid to senior level position within the Marketing department\u0026#39;s Creative team. Reports to the Team Leader, Project Management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;IN THIS ROLE, YOU\u0026#39;LL: 🎯\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead creative kickoffs\u0026lt;/strong\u0026gt; for all major projects- owning the brief, aligning expectations, and setting strong creative direction from day one\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage day-to-day digital ad production\u0026lt;/strong\u0026gt; within our pod structure, ensuring seamless execution across net new assets, iterations, and multi-format resizes and variations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuously evaluate and improve creative workflows\u0026lt;/strong\u0026gt; by identifying inefficiencies, implementing solutions, and refining briefs, templates, and tool configurations to increase team velocity and output quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion AI solutions t\u0026lt;/strong\u0026gt;o enhance project delivery—actively test emerging technologies and translate learnings into actionable improvements that elevate team performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Research, test, and roll out new tools\u0026lt;/strong\u0026gt;- from project management platforms to automation solutions that enhance team capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Create and maintain asset operations\u0026lt;/strong\u0026gt; including Notion and Airtable tickets, version tracking, and Dropbox folder architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scale ad production pipelines\u0026lt;/strong\u0026gt; while managing change in fast-paced, innovation-focused environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own quality control and asset integrity\u0026lt;/strong\u0026gt;—verifying proper uploads, naming conventions, and programming queue assignments to ensure flawless delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deliver high-performance marketing ads\u0026lt;/strong\u0026gt; under tight deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with legal\u0026lt;/strong\u0026gt; to submit assets for review and track approval status\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Track and report on key performance indicators\u0026lt;/strong\u0026gt;- on time and in full delivery, revision time, and stakeholder satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build playbooks and standards\u0026lt;/strong\u0026gt; that document learnings and elevate the entire creative operation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU 🦄\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of project management experience in a marketing or creative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural cross-functional collaborator who knows how to consolidate competing feedback and align stakeholders without losing momentum\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embraces innovation and continuous learning; interested in exploring how AI can optimize project delivery, timelines, and team collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and detail-oriented with strong instincts around quality assurance, naming conventions, and asset management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with PM tools (such as Airtable, Notion, Wrike, Monday, Jira, or Asana)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Calm under deadline pressure with strong risk management and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thinks strategically beyond task execution—proactively identifying opportunities to work smarter and elevate team collaboration\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;NICE TO HAVE ✨\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Airtable and Notion admin experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working within a cross-functional creative structure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with compliance workflows in regulated industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting new product launches or campaign management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WE OFFER 💫\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long/Short Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team Member Stock Purchasing Program (TMSPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning \u0026amp;amp; Development Opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tuition Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Daily Lunch, Snacks \u0026amp;amp; Coffee (in-office only)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits (in-office only)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Salary range: $75,000 – $100,000/year + bonus + benefits. Base pay may vary depending on knowledge, skill, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4010304003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4026450003,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7726429003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7798870003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5792613003,"location":{"name":"Detroit, Michigan, United States, New York, New York, United States, Remote, San Francisco, California, United States, Washington, District of Columbia, United States"},"metadata":null,"id":7798870003,"updated_at":"2026-07-24T09:57:55-04:00","requisition_id":"525","title":"Creative Strategist ","company_name":"Rocket Money","first_published":"2026-07-08T12:34:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h1\u0026gt;Creative Strategist\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY 🔮\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE\u0026lt;/strong\u0026gt;\u0026amp;nbsp;🤹‍♀️\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the Head of Creative, you will help lead creative experimentation roadmap to drive performance across Rocket Money’s digital acquisition channels. You’ll own the execution and analysis of creative testing across paid channels. As a key player on the growth team, you’ll help shape strategy, uncover creative insights, and push the boundaries of creative performance. This is a high-impact role in a fast-scaling environment, perfect for someone eager to accelerate growth through data-driven creative innovation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Help the development and execution of Rocket Money’s creative testing roadmap\u0026lt;/strong\u0026gt;, driving scale and efficiency across both digital and offline channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate closely with the creative team\u0026lt;/strong\u0026gt; to design, implement, and optimize creative experiments. You will recommend testing approaches, monitor performance, analyze results, and translate insights into clear creative direction that continuously elevates the team\u0026#39;s output.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Conduct in-depth creative performance analyses\u0026lt;/strong\u0026gt;, translating data into clear, actionable recommendations for the creative team to enhance future campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish yourself as an expert \u0026lt;strong\u0026gt;in creative experimentation\u0026lt;/strong\u0026gt;\u0026amp;nbsp;within the app and web user acquisition space. You will stay up to date on industry trends and emerging opportunities, ensuring we lead the charge in creative innovation. Your ability to \u0026lt;strong\u0026gt;understand and leverage\u0026lt;/strong\u0026gt; data sources will be essential in evaluating and refining creative test outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay ahead of industry trends by\u0026amp;nbsp;\u0026lt;strong\u0026gt;researching the latest algorithmic insights, creative trends (paid and organic)\u0026lt;/strong\u0026gt;, and forging strong partnerships with channel representatives (Meta, TikTok, Youtube, and other key platforms) to identify and capitalize on\u0026amp;nbsp;\u0026lt;strong\u0026gt;creative testing opportunities\u0026lt;/strong\u0026gt;\u0026amp;nbsp;that drive scale and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cultivate a culture of innovation and continuous improvement within the team by\u0026amp;nbsp;\u0026lt;strong\u0026gt;regularly sharing data-driven trends and the outcomes of creative experiments\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU\u0026lt;/strong\u0026gt;\u0026amp;nbsp;🦄\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-4 years of experience in user acquisition or data-driven marketing at a high-growth startup/company or media agency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent project management skills, balancing multiple creative projects and experiments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage a testing roadmap, prioritize experiments, and work cross-functionally with creative, media buying, and data teams to drive growth through discovering creative wins.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical with a focus on key growth KPIs (ROAS, CAC, LTV:CAC, etc.) and the ability to translate data into actionable creative strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in mobile app user acquisition; web acquisition experience is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with creative testing platforms and optimization across paid social channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curious problem solver who challenges the status quo and uses data or experiments to uncover insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator and collaborator, aligning teams on testing strategies and optimization plans.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WE OFFER 💫\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lunch daily\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Snacks \u0026amp;amp; Coffee\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Salary range: $95,000 – $125,000/year + bonus + benefits. Base pay may vary depending on knowledge, skill, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4010304003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4061542003,"name":"Detroit","location":"Detroit, Michigan, United States","child_ids":[],"parent_id":null},{"id":4026450003,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4041407003,"name":"Remote(PST)","location":"Remote","child_ids":[],"parent_id":null},{"id":4006856003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null},{"id":4006855003,"name":"Washington, DC","location":"Washington, District of Columbia, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7798870003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7817823003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5789148003,"location":{"name":"Washington, D.C."},"metadata":null,"id":7817823003,"updated_at":"2026-07-27T12:38:33-04:00","requisition_id":"524","title":"Economist - Public Insights and Advocacy","company_name":"Rocket Money","first_published":"2026-07-27T12:38:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY 🔮\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money\u0026#39;s mission is to empower people to live their best financial lives. We offer members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an Economist with a passion for translating complex financial data into compelling public insights. This role will be instrumental in shaping public understanding of personal finance trends and advocating for positive change in the financial and consumer services industry. You will use Rocket Money’s data to inform the public discussion on personal finance, drive brand awareness via mentions in news media, and enable the company to be seen as a leader and advocate for personal financial well being.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;IN THIS ROLE, YOU WILL:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Envision and build, from the ground up, compelling, recurring reports on consumer finances using Rocket Money’s data. Create an expectation and anticipation for these reports from news media, policy orgs, and other stakeholders that influence public policy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and publish blog posts that relate our data insights to current news stories, economic trends, business topics, and regulatory issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with company executives across Rocket Money and Rocket Companies to create a cadence of powerful, compelling talking points for use during media events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep abreast of consumer finance trends and news, jumping on opportunities to use Rocket Money’s data to further the conversation, generate positive PR, and ultimately drive public policy to the benefit of Rocket Money’s users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate positive PR by making Rocket Money’s unique insights into consumer behavior available to news organizations and public policy organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze aggregate user financial data to uncover trends and insights relevant to a general audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate and fulfill data driven public relations requests, ensuring our data insights are accurately and repeatably represented in media coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain repositories of approved public statements on financial trends and Rocket Money\u0026#39;s positions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with our legal team to coordinate press appearances and ensure all public communications comply with regulations and company policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams to understand Rocket Money and Rocket Companies products and identify opportunities where our data insights can drive positive change in financial regulations and policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Rocket Money at industry events, presenting our insights and advocating for consumer-friendly financial and consumer practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with public relations teams, maintain relationships with news and public research/policy advocacy organizations. Create opportunities for Rocket Money to engage in the public conversation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU 🦄\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with a talent for explaining complex topics to a general audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated familiarity with public relations processes, media interactions, and avenues for public advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in data science, economics, statistics, and analytics, preferably in the fintech or financial services sector.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience using data to drive the public conversation for a public company, industry group, or public policy advocacy org.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong SQL skills and experience working with large datasets. You know how to and always use tools that enable repeatability, transparency, and traceability in the execution of data driven reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of inferential statistical methods, especially survey/sampling methods. You’ll have a formed opinion and go-to approach to re-weighting observations drawn from Rocket Money’s user base to make statements about the US population.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of personal finance, economic trends, and the regulatory landscape of the personal financial and subscription based business industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in creating data visualizations and crafting compelling narratives from data insights for wide public dissemination and publication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive mindset and the ability to work independently while collaborating with multiple teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time and program management skills - you constantly set expectations and consistently exceed them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points if you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in policy advocacy or working with regulatory or legal bodies to drive change and influence the public conversation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of published articles, blog posts, or media appearances on financial topics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building programs that enable sharing anonymized data with academic researchers, expanding the impact of business data in driving regulatory or legal change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Public speaking experience, particularly in presenting data insights at conferences or to the media.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think of yourself as an economist or a statistician - you might not even love this role title and want to talk about changing it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WE OFFER \u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;💫\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lunch daily\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Snacks \u0026amp;amp; Coffee\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Additional information: Salary range\u0026amp;nbsp;\u0026lt;span class=\u0026quot;TextRun Highlight SCXW210315824 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;of $\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW210315824 BCX0\u0026quot;\u0026gt;180,000 - $250,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;/year + bonus + benefits.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;TextRun Highlight SCXW210315824 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; style=\u0026quot;font-size: 10pt;\u0026quot; data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;\u0026amp;nbsp;Base pay offered may vary depending on job-related knowledge, skills, and experience.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4010308003,"name":"Data","child_ids":[],"parent_id":null}],"offices":[{"id":4006855003,"name":"Washington, DC","location":"Washington, District of Columbia, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7817823003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7790673003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5788643003,"location":{"name":"Remote (Pacific Time Zone)"},"metadata":null,"id":7790673003,"updated_at":"2026-07-24T10:49:08-04:00","requisition_id":"523","title":"Operations Associate","company_name":"Rocket Money","first_published":"2026-06-30T16:26:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY🔮\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note: The schedule for this role is Tuesday - Saturday (9am-5:30pm PT)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE 🤹‍♀️\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Handle inbound chat and email inquiries from members, delivering clear, empathetic, and solutions-focused support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, maintain and execute processes that provide key services to users across chat and email channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize multiple queues and manage daily workflow to ensure requests are resolved quickly and efficiently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resolve unique situations and improve workflows to account for new or uncommon issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure a positive member experience by actively listening, de-escalating when needed, and following up on open issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate complex financial topics clearly and confidently in writing across chat and email\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU 🦄\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have an interest in personal finance and a desire to see others succeed in managing their money.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written communication - You write clearly, listen actively through written cues, and put members at ease across chat and email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathy \u0026amp;amp; De-escalation - You stay calm under pressure and know how to turn a frustrated member interaction into a positive experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great Cross-Channel Communication - Your writing is strong for real-time chat, email follow-up, and internal notes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive Problem Solving - you\u0026#39;re able to identify possible issues and potential resolutions in real time while supporting members through written channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Workflow Management - You know how to efficiently balance multiple competing priorities, including managing chat and email queues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Taking Initiative - You\u0026#39;re willing to jump in and help wherever help is needed. You love to learn and are constantly looking to improve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior chat and/or email-based customer service experience in a B2C tech or financial services company is a plus!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WE OFFER 💫\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long/Short Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team Member Stock Purchasing Program (TMSPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.myrocketcareer.com/working-here/training-and-development/\u0026quot;\u0026gt;Learning \u0026amp;amp; Development Opportunities\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tuition Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Daily Lunch, Snacks \u0026amp;amp; Coffee\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We are committed to setting every new hire up for success. All new team members will participate in a structured, hands-on training period designed to build confidence and ensure alignment with role expectations. The program includes clear milestones, regular progress check-ins, and direct feedback. Progress will be closely monitored to confirm that key skills and responsibilities are being met within the training timeline. Our goal is to provide the clarity, resources, and accountability needed so that success in the role is both achievable and measurable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional information: Salary range of $20 - $22/hour + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4010307003,"name":"Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4041407003,"name":"Remote(PST)","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7790673003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7735322003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5766524003,"location":{"name":"Remote (Pacific Time Zone)"},"metadata":null,"id":7735322003,"updated_at":"2026-07-24T09:57:55-04:00","requisition_id":"513","title":"Operations Associate - Phone Support","company_name":"Rocket Money","first_published":"2026-05-15T09:16:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY🔮\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note: The schedule for this role is Monday - Friday (9am-5:30pm Pacific Time Zone)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE 🤹‍♀️\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Handle inbound phone calls with members, delivering clear, empathetic, and solutions-focused support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, maintain and execute processes that provide key services to users across phone, chat, and email channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize multiple queues and manage daily workflow to ensure requests are resolved quickly and efficiently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resolve unique situations and improve workflows to account for new or uncommon issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure a positive member experience by actively listening, de-escalating when needed, and following up on open issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate complex financial topics clearly and confidently over the phone\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU 🦄\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have an interest in personal finance and a desire to see others succeed in managing their money.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal communication - You speak clearly, listen actively, and put members at ease over the phone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathy \u0026amp;amp; De-escalation - You stay calm under pressure and know how to turn a frustrated caller into a satisfied member.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great Written Communication - Your writing is also strong for follow-up notes and cross-channel support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive Problem Solving - you\u0026#39;re able to identify possible issues and potential resolutions in real time, without putting members on hold unnecessarily.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Workflow Management - You know how to efficiently balance multiple competing priorities, including managing call queues alongside other channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Taking Initiative - You\u0026#39;re willing to jump in and help wherever help is needed. You love to learn and are constantly looking to improve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior phone-based customer service experience in a B2C tech or financial services company is a plus!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WE OFFER 💫\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long/Short Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team Member Stock Purchasing Program (TMSPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.myrocketcareer.com/working-here/training-and-development/\u0026quot;\u0026gt;Learning \u0026amp;amp; Development Opportunities\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tuition Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Daily Lunch, Snacks \u0026amp;amp; Coffee\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We are committed to setting every new hire up for success. All new team members will participate in a structured, hands-on training period designed to build confidence and ensure alignment with role expectations. The program includes clear milestones, regular progress check-ins, and direct feedback. Progress will be closely monitored to confirm that key skills and responsibilities are being met within the training timeline. Our goal is to provide the clarity, resources, and accountability needed so that success in the role is both achievable and measurable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional information: Salary range of $22 - $24/hour + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4010307003,"name":"Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4006883003,"name":"Remote(US)","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7735322003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7805917003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5795940003,"location":{"name":"Detroit, Michigan, United States, New York, New York, United States, Remote, Washington, District of Columbia, United States"},"metadata":null,"id":7805917003,"updated_at":"2026-07-24T09:57:55-04:00","requisition_id":"527","title":"Product Design Manager, Visibility \u0026 Spend Control","company_name":"Rocket Money","first_published":"2026-07-15T11:01:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h1\u0026gt;Product Design Manager —Visibility and Spend Control\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY 🔮\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money’s mission is to help millions of people transform their financial lives. We build products that give members clarity and control over their finances. From canceling subscriptions to lowering bills and growing savings automatically, we design experiences that make financial progress feel achievable, empowering, and human — never overwhelming.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Design at Rocket Money exists to make complex financial decisions unmistakably clear, trustworthy, and easy to act on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note: We strongly encourage team members to be in the office 1-2 days per week, though there is no formal in-office requirement.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE\u0026amp;nbsp;🤹‍♀️\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Product Design Team Lead role at Rocket Money blends design leadership with hands-on design work.\u0026lt;/strong\u0026gt; We’re looking for someone who is as passionate about leading and coaching designers as they are about staying close to the craft and making an impact on users through their own IC work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will be part of our Visibility and Spend Control (VSC) group — responsible for the tools that help our users make sense of their finances and gain visibility into their spending. In essence, these are our core personal finance management features like Spending, Recurring, and Budgets (to name a few).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SPECIFICALLY YOU WILL\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with VSC’s Group Product Manager and Engineering Director to set and drive the product vision, strategy, and roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion quality and user-centered design principles across everything your team builds and ships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and mentor a small team of designers, fostering growth, collaboration, and excellence in design practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, prototype and ship experiences that help users make smarter financial decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with cross-functional partners in Research, Design Systems, Data Analytics, and Product Design Ops to elevate your team’s thinking and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with other Product Design Team Leads to drive visibility and cohesion across groups and continuously improve our design process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay informed on industry trends, emerging technologies, and best practices to continuously elevate the product and the team’s capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU\u0026amp;nbsp;🦄\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have at least 8 years of experience in user experience design or a similar role, with a demonstrated track record of impactful design solutions and effective team leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have at least 2 years of experience in a role with design management responsibilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are proficient in Figma and the first to try to make your process more efficient through Claude, ChatGPT and Figma’s latest releases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are not only an effective executor but also a skilled mentor, capable of leading initiatives from concept to completion while guiding other team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at collaborating, synthesizing feedback and driving projects forward, even when there are differing opinions in the room.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WE OFFER\u0026amp;nbsp;💫\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Matching 401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lunch daily\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Snacks \u0026amp;amp; Coffee\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Additional information: Salary range of $165,000 - $185,000/year + bonus + benefits. Base pay offered may very depending on job-related knowledge, skill, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.*\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4047797003,"name":"Design","child_ids":[],"parent_id":null}],"offices":[{"id":4061542003,"name":"Detroit","location":"Detroit, Michigan, United States","child_ids":[],"parent_id":null},{"id":4026450003,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4006883003,"name":"Remote(US)","location":"Remote","child_ids":[],"parent_id":null},{"id":4006855003,"name":"Washington, DC","location":"Washington, District of Columbia, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7805917003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7764054003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5777379003,"location":{"name":"San Francisco, CA, Washington, D.C., New York City, N.Y.,  Detroit, MI, Phoenix, AZ, Miami, FL, Denver, CO."},"metadata":null,"id":7764054003,"updated_at":"2026-07-24T09:57:55-04:00","requisition_id":"519","title":"Senior Data Analyst, Growth Marketing","company_name":"Rocket Money","first_published":"2026-06-05T14:36:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY 🔮\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE TEAM\u0026amp;nbsp;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;🤝\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Rocket Money Data Analytics team is comprised of data analysts who are passionate about using data to drive business decisions and improve user experiences. Analysts work within a semi-embedded organizational structure to independently build data analytics tooling, drive strategy with data, and assess experiments within cross-functional product vertical aligned teams. Analysts also work closely with other members of the analytics engineering and data science teams to further our product delivery, operations, finance, and marketing goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;We’re seeking a Senior Data Analyst to join our growing team and play a critical role in shaping our analytics strategy. In this role, you’ll work closely with our Growth Marketing team to drive data-informed decision-making across the organization. You’ll leverage a full suite of analytical tools to measure performance across online channels, enhance our modern martech infrastructure, and develop scalable frameworks and tooling. Your work will be instrumental in evaluating and optimizing marketing investments against core business metrics, including ROAS, LTV, and conversion rates.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;IN THIS ROLE, YOU\u0026#39;LL 🤹\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Be a trusted advisor on our marketing data.\u0026lt;/strong\u0026gt; You will understand the intricacies of our ad platforms, MMP (we use Singular), and various third parties to produce a cohesive and actionable view. Including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and improve analytics reporting and processes (we use Looker)\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with stakeholders to scope analytical questions and determine appropriate KPIs/metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Determine optimal data visualization methods for decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reduce technical debt, implement new parameters, and update LookML to align with best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Data Engineering/Analytics Engineering on data mart and model requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify automation and process improvement opportunities in BI\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analyze marketing experiments\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Includes ad hoc analysis of ad platform testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our CRM team to analyze campaigns and global program holdouts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with the Growth team to translate business needs into data problems and prioritize work.\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify new insights and recommendations and partner with growth stakeholders to implement solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete ad hoc analysis including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Performance of keyword cohorts to identify targeting opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building/analyzing composite success measures for marketing campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Applying growth marketing knowledge to analyze ad fatigue in our customer base\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor marketing trends to proactively identify worthwhile trends for media buyers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU 🦄\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in data analytics or related roles.\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years experience in marketing or growth analytics or similar experience with modern marketing tech (e.g. MMPs, Social / Digital platforms, SKAN) and digital marketing optimization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience with BI Tools (Looker preferred, Tableau, PowerBI, Sigma, Omni, Databricks)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a strong SQL background. You are comfortable spinning up a quick analysis or proof of concept data model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience with product, CRM, or marketing experimentation design and measurement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand what is possible, and what the limitations are, of marketing measurement and attribution. You enjoy the challenge of balancing rigor with the realities of the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re comfortable with applying standard marketing measures such as: LTV/NPV, CAC, Cost per Action, Retention metrics, ROAS, CTR, CPM, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional communication skills and ability to influence stakeholders and business decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points if:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have experience with our stack (BigQuery, Singular, Looker, dbt, Amplitude, DeepNote, git)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re familiar with Agile process/Sprint cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience in mobile app analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a genuine interest marketing attribution and technology including keeping up-to-date with emerging trends in the marketplace\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We encourage you to apply even if you don\u0026#39;t meet all the criteria listed, especially the preferred qualifications.\u0026lt;/strong\u0026gt; We want to hear from candidates who bring diverse perspectives and experiences, even if your background doesn\u0026#39;t align perfectly with every requirement listed.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WE OFFER 💫\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lunch daily\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Snacks \u0026amp;amp; Coffee\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional information: Salary range of $140,000 - $180,000 + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4010308003,"name":"Data","child_ids":[],"parent_id":null}],"offices":[{"id":4026450003,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4006856003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null},{"id":4006855003,"name":"Washington, DC","location":"Washington, District of Columbia, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7764054003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7700898003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5750717003,"location":{"name":"San Francisco, CA, Washington, D.C., New York City, NY, Detroit, MI, Phoenix, AZ, Miami, FL, Denver, CO."},"metadata":null,"id":7700898003,"updated_at":"2026-07-24T09:57:55-04:00","requisition_id":"501","title":"Senior Data Platform Engineer","company_name":"Rocket Money","first_published":"2026-04-24T16:58:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div id=\u0026quot;content\u0026quot; class=\u0026quot;\u0026quot;\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY 🔮\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE TEAM 🤝\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Data Platform Engineers at Rocket Money further our mission by building and maintaining the infrastructure that enables our company to understand our users and products through reliable, scalable data systems. We build the foundational platform that ingests, processes, and serves data—enabling our Data Analytics, Machine Learning, and Software Engineering teams to build data products efficiently. We work closely with engineering teams to ensure data is captured correctly at the source, design resilient pipelines, and create self-service capabilities that empower stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Data Platform team is in an exciting phase of growth and formalization\u0026lt;strong\u0026gt;.\u0026lt;/strong\u0026gt; While we have established tools and processes in place (dbt, BigQuery, Terraform), we\u0026#39;re actively building the comprehensive standards, practices, and systems that will scale with Rocket Money as it grows. We\u0026#39;re looking for engineers who can take ownership and evolve workflows into reliable, well-documented, production-grade systems. This is an opportunity to shape architectural decisions, establish team practices, and define how Rocket Money works with data for years to come.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have a strong preference for process-oriented systems thinkers who excel in balancing stakeholder requirements, technical debt, and organizational complexity—and who\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;thrive in environments where they need to create structure from ambiguity. You\u0026#39;ll need to be comfortable making principled decisions, taking ownership not just of code but of outcomes, and operating with significant autonomy as we build the platform together.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE 🤹\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be an end-to-end owner of our data platform infrastructure, ensuring its security, usability, and performance. Work closely with analytics engineers, machine learning engineers, and software engineers to ensure the platform meets their needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make collaborative decisions about data tooling, pipeline design, and governance, and implement opinionated interfaces that facilitate easy and best-practice-aligned development for other teammates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve failure rates for data sources by moving alerting “to the left”; i.e. catching and quarantining bugs/failures as close to the source as possible.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze patterns in how source data is generated, modeled, and consumed. Work with stakeholders to implement the best solution when new data sources are added.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of existing tools and workflows that may be functional but lack formal structure, documentation, or reliability measures. You\u0026#39;ll assess what\u0026#39;s working, identify gaps, and systematically improve systems to production-grade quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document everything you build knowing that you\u0026#39;re creating the foundation others will build upon. Your runbooks, architecture decision records, and system documentation will become the institutional knowledge of our data platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively communicate with multiple stakeholders on platform capabilities, technical constraints, architectural decisions, project priorities, and platform support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidently juggle multiple projects and priorities in our fast-paced environment and work with stakeholders and platform teammates to ensure infrastructure changes, migrations, and improvements are delivered on schedule.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate aggressively and deliberately; anything from GitHub Actions to Slack Workflows to minimize repetitive tasks. Effectively judge when the level of effort is appropriate and avoid over-engineering.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU 🦄\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 6+ years of experience working with data infrastructure, data engineering, or platform engineering within a fast-paced environment. You are highly proficient with SQL, Python, and cloud-based Infrastructure-as-Code (e.g. Terraform), and comfortable working with bash/shell scripting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have 4+ years of production experience with modern data stacks including data warehouses (BigQuery, Snowflake, or Redshift), orchestration tools, managed ingestion services, and infrastructure as code (Terraform, Pulumi, or CloudFormation).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have 2+ years of experience building and maintaining production data pipelines, whether through ELT tools, custom applications, streaming systems, or event-driven architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve successfully \u0026quot;professionalized\u0026quot; data infrastructure before—taking scrappy, working systems and evolving them into reliable, well-documented, production-grade platforms. You can articulate what \u0026quot;production-ready\u0026quot; means in a data context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a bias toward action and aren\u0026#39;t paralyzed by imperfect solutions. You understand when \u0026quot;good enough for now with a plan to improve\u0026quot; beats \u0026quot;perfect but six months late.\u0026quot; You ship incrementally and iterate based on feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re comfortable being the first person to tackle a problem. You don\u0026#39;t need extensive mentorship or detailed tickets—you can take a high-level business need and figure out the technical approach. That said, you know when to ask for help and can articulate what you need.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You take ownership seriously—not just of writing code, but of outcomes. When you build something, you implement monitoring, write runbooks, create alerts, and ensure it can be maintained by others. You think about the full lifecycle of systems, not just initial delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong opinions, weakly held. You can make and defend architectural decisions, but you\u0026#39;re open to feedback and willing to change course when presented with better information. You can disagree and commit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand that \u0026quot;building from scratch\u0026quot; doesn\u0026#39;t mean rejecting existing tools—it means thoughtfully selecting, configuring, and integrating managed services and open-source solutions to create a cohesive platform. You know when to build and when to buy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience making big changes to critical data infrastructure. You’ve successfully re-architected, migrated, or upgraded data tooling that has strict SLA’s, without significantly affecting downstream stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have led a data infrastructure migration or modernization project where you defined the vision, approach, and implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have created internal tools, frameworks, or CLIs that improved how teams work with data (not just one-off scripts).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have established data platform best practices like CI/CD workflows, testing frameworks, or observability standards where none existed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in cloud platforms and technologies analogous to our stack:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Our stack: GCP (BigQuery, Datastream, Cloud Functions, Vertex AI, GCS), dbt, Fivetran, Postgres, Python, Terraform, Looker, Retool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analogous experience: AWS (Redshift, DMS, Lambda, SageMaker, S3) or Azure (Synapse, Data Factory, Functions), Snowflake, Airbyte/Stitch, infrastructure as code tools, BI platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WE OFFER \u0026lt;/strong\u0026gt;💫\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long/Short Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team Member Stock Purchasing Program (TMSPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.myrocketcareer.com/working-here/training-and-development/\u0026quot;\u0026gt;Learning \u0026amp;amp; Development Opportunities\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tuition Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Daily Lunch, Snacks \u0026amp;amp; Coffee\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Additional information: Salary range of $160,000 - $200,000 + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u0026lt;/p\u0026gt;","departments":[{"id":4010308003,"name":"Data","child_ids":[],"parent_id":null}],"offices":[{"id":4061542003,"name":"Detroit","location":"Detroit, Michigan, United States","child_ids":[],"parent_id":null},{"id":4034430003,"name":"Miami","location":"Miami, Florida, United States","child_ids":[],"parent_id":null},{"id":4026450003,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4006856003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null},{"id":4006855003,"name":"Washington, DC","location":"Washington, District of Columbia, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7700898003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7774012003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5781679003,"location":{"name":"San Francisco, CA, Washington, D.C., New York City, N.Y."},"metadata":null,"id":7774012003,"updated_at":"2026-07-24T09:57:55-04:00","requisition_id":"520","title":"Senior Full Stack Engineer, Account Linking","company_name":"Rocket Money","first_published":"2026-06-15T18:35:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY 🔮\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE TEAM\u0026lt;/strong\u0026gt; 🤝\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;On Rocket Money’s Account Linking team, we are obsessed with ensuring that our users are able to connect all of their financial data to Rocket Money, allowing them to get a full picture of their finances. \u0026lt;span class=\u0026quot;discussion-id-2edfc10c-5468-80df-b258-001c04c165e2 notion-enable-hover\u0026quot; data-token-index=\u0026quot;1\u0026quot;\u0026gt;We pride ourselves on ensuring that our users can get the most out of Rocket Money by connecting their accounts and ensuring that this data is ingested, processed and analyzed quickly, reliably, and accurately.\u0026lt;/span\u0026gt; Our team is works at the cutting edge of innovation, finding new ways to help users get their financial information into Rocket Money.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;IN THIS ROLE, YOU\u0026#39;LL:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help our users get the most from Rocket Money by ensuring we can reliably connect and ingest their financial information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work in a cross-functional team of engineers, product managers, and designers to implement and support high-scale integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build out exciting features like dynamic multi-vendor account linking, duplicate account remediation, and new integrations with debt accounts and investment holdings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work at every level of our stack, from mobile development in React Native, to our backend in Node.js. And you’ll get to work with data observability tools like DataDog and BigQuery, and asynchronous workflow systems like SQS and Temporal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own complex features end-to-end, from initial product \u0026amp;amp; technical design stages through to production, and making the key technical decisions that balance scalability, reliability, and usability .\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support a collaborative and innovative culture by sharing your ideas via RFCs, participating in solution ideation, and giving your peers feedback on their code and their proposals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help to maintain our high technical bar, participating in code reviews and design discussions to ensure that we\u0026#39;re applying appropriate rigor to our software development process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a steward of good data ownership, ensuring that the data which users trust us with is treated with the utmost prudence for security and privacy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU\u0026lt;/strong\u0026gt; 🦄\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 7+ years of professional experience working with some combination of Node.js, React, React-Native, GraphQL, and PostgreSQL (or similar relational database).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re not just interested in\u0026amp;nbsp;\u0026lt;em\u0026gt;what\u0026lt;/em\u0026gt;\u0026amp;nbsp;you\u0026#39;re building, but also\u0026amp;nbsp;\u0026lt;em\u0026gt;why\u0026lt;/em\u0026gt;\u0026amp;nbsp;you\u0026#39;re building it. You want to see the bigger picture of how the software you‘re building is benefiting our users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You love using observability to drive reliability and enjoy digging into the details to solve performance, data accuracy, and user experience issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a collaborator’s mindset and dig deep to understand nuanced and multi-faceted problems. You love giving and receiving feedback, and considering new and novel ideas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in a growing organization, and are not afraid of a challenging problem. In fact, you confront problems head on and take the lead on the solution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integrations, large scale data migrations, and managing data accuracy in large data sets, is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WE OFFER 💫\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long/Short Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team Member Stock Purchasing Program (TMSPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.myrocketcareer.com/working-here/training-and-development/\u0026quot;\u0026gt;Learning \u0026amp;amp; Development Opportunities\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tuition Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Daily Lunch, Snacks \u0026amp;amp; Coffee \u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span class=\u0026quot;TextRun Highlight SCXW210315824 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;Additional Information: Salary range of $\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW210315824 BCX0\u0026quot;\u0026gt;150,000 - $185,000/\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;year + bonus + benefits. B\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;TextRun Highlight SCXW210315824 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; style=\u0026quot;font-size: 10pt;\u0026quot; data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;ase pay offered may vary depending on job-related knowledge, skills, and experience.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u0026lt;/p\u0026gt;","departments":[{"id":4010461003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4026450003,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4006883003,"name":"Remote(US)","location":"Remote","child_ids":[],"parent_id":null},{"id":4006856003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null},{"id":4006855003,"name":"Washington, DC","location":"Washington, District of Columbia, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7774012003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7805156003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5795589003,"location":{"name":"San Francisco, CA, Washington, D.C., New York City, N.Y., Remote (USA)"},"metadata":null,"id":7805156003,"updated_at":"2026-07-24T09:57:55-04:00","requisition_id":"526","title":"Senior Full Stack Engineer, Autopilot","company_name":"Rocket Money","first_published":"2026-07-14T17:06:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY 🔮\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE TEAM\u0026lt;/strong\u0026gt; 🤝\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Autopilot team sits within the Financial Products \u0026amp;amp; Partnerships group at Rocket Money and is responsible for helping our members hit important financial milestones more easily by leveraging technology. We’re a small team of experienced builders who can balance moving quickly with operating diligently in order to responsibly manage other people’s money. After building software tools and financial products that have helped millions of people save money, we’re now building an entire ecosystem to go beyond saving money and into helping our members build lasting wealth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;IN THIS ROLE, YOU\u0026#39;LL:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Make key decisions for the future of our banking and investment systems that balance technical concerns with business concerns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop with TypeScript across the stack, building user interfaces using React and building back-ends in Node \u0026amp;amp; GraphQL.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional stakeholders to understand nuanced business needs and communicate technical complexity and tradeoffs clearly when requirements evolve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect scalable solutions that may differ from initial requests but better serve the underlying business objectives and long-term technical sustainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the full lifecycle of Autopilot technology, from initial planning and development through ongoing production maintenance and optimization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU\u0026lt;/strong\u0026gt; 🦄\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 7+ years of professional experience working with some combination of Node/TypeScript, React/React Native, GraphQL, and Postgres (or similar relational database).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re not just interested in what you\u0026#39;re building, but also why you\u0026#39;re building it. You want to see the bigger picture of how the software you\u0026#39;re building is benefitting our users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand observability and enjoy digging into the details to solve performance and user experience issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re motivated to understand the intricacies of vendor integrations, you have an understanding of the challenges that come with them and you can investigate and solve any related issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re both a student and a teacher, continually seeking to grow as an engineer and help those around you grow as well.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in a growing organization, and are not afraid of a challenging problem. In fact, you confront problems head on and take the lead on the solution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WE OFFER 💫\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long/Short Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team Member Stock Purchasing Program (TMSPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.myrocketcareer.com/working-here/training-and-development/\u0026quot;\u0026gt;Learning \u0026amp;amp; Development Opportunities\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tuition Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Daily Lunch, Snacks \u0026amp;amp; Coffee \u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span class=\u0026quot;TextRun Highlight SCXW210315824 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;Additional Information: Salary range of $\u0026lt;span class=\u0026quot;NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW210315824 BCX0\u0026quot;\u0026gt;150,000 - $185,000/\u0026lt;/span\u0026gt;year\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;\u0026amp;nbsp;+ bonus + benefits. B\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;TextRun Highlight SCXW210315824 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; style=\u0026quot;font-size: 10pt;\u0026quot; data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;ase pay offered may vary depending on job-related knowledge, skills, and experience.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u0026lt;/p\u0026gt;","departments":[{"id":4010461003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4026450003,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4006883003,"name":"Remote(US)","location":"Remote","child_ids":[],"parent_id":null},{"id":4006856003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null},{"id":4006855003,"name":"Washington, DC","location":"Washington, District of Columbia, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7805156003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7691397003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5747012003,"location":{"name":"San Francisco, CA, Washington, D.C., New York City, N.Y., Remote (USA)"},"metadata":null,"id":7691397003,"updated_at":"2026-07-24T09:57:55-04:00","requisition_id":"498","title":"Senior Full Stack Engineer, Core","company_name":"Rocket Money","first_published":"2026-04-06T17:32:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;The ideal candidate is local to and interested in working from any of our offices (Silver Spring, NYC, SF, Miami, Denver) local to them 1-2x per week.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY 🔮\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE TEAM\u0026lt;/strong\u0026gt; 🤝\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core enables every engineering team at Rocket Money to move fast by keeping our foundational systems reliable and easy to build on. We own and evolve the platforms and services that sit at the center of the product and company operations, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Authentication\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;(registration, login, account access, and user lifecycle workflows)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data privacy and trust systems\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;(privacy requests, user deletions, and secure handling of sensitive data)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI enablement\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;(shared AI infrastructure and tools that other teams leverage to build great product experiences)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Internal tooling\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;(admin tooling, operational systems, and data integrations that keep our operations \u0026amp;amp; engineering teams effective)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We care deeply about correctness, resiliency, and making the “paved path” the easiest path. If you like building high-leverage systems that others depend on, this team is for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;IN THIS ROLE, YOU\u0026#39;LL:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and operate\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Core services and platforms\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;that power foundational systems like authentication, data privacy workflows, AI enablement, and internal tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own projects end-to-end: problem definition, technical design, implementation, rollout, and ongoing reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with product engineers, data teams, and operations partners to create systems that are\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;safe, scalable, and pleasant to use\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;reliability and observability\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;across critical workflows by instrumenting services, debugging production issues, and raising engineering standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help define and strengthen the\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;platform patterns\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;other teams use (APIs, libraries, service templates, authentication patterns).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clear design docs and RFCs, participate in code reviews, and contribute to a culture of thoughtful feedback and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU\u0026lt;/strong\u0026gt; 🦄\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 7+ years of professional experience working with some combination of Node.js/TypeScript, React (or similar framework), and Postgres (or similar relational database). Experience with GraphQL is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re not just interested in\u0026amp;nbsp;\u0026lt;em\u0026gt;what\u0026lt;/em\u0026gt;\u0026amp;nbsp;you\u0026#39;re building, but also\u0026amp;nbsp;\u0026lt;em\u0026gt;why\u0026lt;/em\u0026gt;\u0026amp;nbsp;you\u0026#39;re building it. You want to see the bigger picture of how the software you‘re building is benefitting our users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly autonomous. You can take an ambiguous problem, align with stakeholders, and drive it to a reliable production outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an early adopter of AI-assisted engineering workflows and consider these tools a core part of how you ship. You use tools like Claude Code, Cursor (or similar) to accelerate exploration, implementation, debugging, and iteration while maintaining strong engineering judgment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re effective in a large organization, building trust across teams, untangling ownership and dependencies, and maintaining momentum from ambiguity through execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand how observability impacts reliability and enjoy digging into the details to solve performance, data accuracy, and user experience issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a collaborator’s mindset and dig deep to understand nuanced and multi-faceted problems and tenaciously break them down into tractable pieces. You love giving and receiving feedback, and considering new and novel ideas.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BONUS POINTS FOR \u0026lt;/strong\u0026gt;✨\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Auth \u0026amp;amp; identity:\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;Auth0, OAuth, SSO, session management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Privacy \u0026amp;amp; sensitive data:\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;access requests, deletion workflows, least-privilege patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI enablement / LLMOps:\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;model gateways, prompt tooling, provider integrations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WE OFFER 💫\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long/Short Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team Member Stock Purchasing Program (TMSPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.myrocketcareer.com/working-here/training-and-development/\u0026quot;\u0026gt;Learning \u0026amp;amp; Development Opportunities\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tuition Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Daily Lunch, Snacks \u0026amp;amp; Coffee \u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span class=\u0026quot;TextRun Highlight SCXW210315824 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;Additional Information: Salary range of $\u0026lt;span class=\u0026quot;NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW210315824 BCX0\u0026quot;\u0026gt;150,000 - $185,000/\u0026lt;/span\u0026gt;year\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;\u0026amp;nbsp;+ bonus + benefits. B\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;TextRun Highlight SCXW210315824 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; style=\u0026quot;font-size: 10pt;\u0026quot; data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;ase pay offered may vary depending on job-related knowledge, skills, and experience.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u0026lt;/p\u0026gt;","departments":[{"id":4010461003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4026450003,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4006883003,"name":"Remote(US)","location":"Remote","child_ids":[],"parent_id":null},{"id":4006856003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null},{"id":4006855003,"name":"Washington, DC","location":"Washington, District of Columbia, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7691397003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7782669003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5785419003,"location":{"name":" San Francisco, CA, Washington, D.C., New York City, N.Y., Remote (USA)"},"metadata":null,"id":7782669003,"updated_at":"2026-07-24T09:57:55-04:00","requisition_id":"521","title":"Senior Full Stack Engineer, Premium","company_name":"Rocket Money","first_published":"2026-06-23T23:17:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY 🔮\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE TEAM\u0026lt;/strong\u0026gt;\u0026amp;nbsp;🤝\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Premium team owns everything related to converting our users to Premium and keeping them successfully subscribed. We build and operate the end-to-end purchasing and billing experience—including a Stripe integration, purchasing through Apple/Google IAP, subscription infrastructure, invoicing, and post-purchase subscription management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We care deeply about delivering the best experience for our users, correctness, and resiliency. This team is perfect for you if you’re excited to work on highly reliable and mission-critical systems that move millions of dollars daily.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;IN THIS ROLE, YOU\u0026#39;LL:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and ship Premium management features across Stripe, in-app purchases (Apple IAP / Google IAP), credit card payment flows, and post-purchase lifecycle management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own projects end-to-end: problem definition, technical design, implementation, rollout, and ongoing reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with our product partners, data teams, and operations partners to create systems that are\u0026amp;nbsp;\u0026lt;strong\u0026gt;safe, scalable, and pleasant to use\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve\u0026amp;nbsp;\u0026lt;strong\u0026gt;reliability and observability\u0026lt;/strong\u0026gt;\u0026amp;nbsp;across critical workflows by instrumenting services, debugging production issues, and raising engineering standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clear design docs and RFCs, participate in code reviews, and contribute to a culture of thoughtful feedback and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive technical direction: propose architectures, evaluate tradeoffs, and influence the team’s product and technical roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and unblock others: coach mid-level engineers, pair on tricky problems, and share best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU\u0026lt;/strong\u0026gt;\u0026amp;nbsp;🦄\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 7+ years of professional experience working with some combination of Node.js/TypeScript, React (or similar framework), Postgres (or similar relational database), and asynchronous queuing systems like SQS. Experience with GraphQL is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re not just interested in\u0026amp;nbsp;\u0026lt;em\u0026gt;what\u0026lt;/em\u0026gt;\u0026amp;nbsp;you\u0026#39;re building, but also\u0026amp;nbsp;\u0026lt;em\u0026gt;why\u0026lt;/em\u0026gt;\u0026amp;nbsp;you\u0026#39;re building it. You want to see the bigger picture of how the software you‘re building is benefitting our users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly autonomous. You can take an ambiguous problem, align with stakeholders, and drive it to a reliable production outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are data-driven: You define success metrics up front, instrument what needs to be measured, and apply a working knowledge of analytics to interpret experiment results so that we can be confident in our product decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You want to use the best tools for the job, including AI tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re effective in a large organization, building trust across teams, untangling ownership and dependencies, and maintaining momentum from ambiguity through execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand how observability impacts reliability and enjoy digging into the details to solve performance, data accuracy, and user experience issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a collaborator’s mindset and dig deep to understand nuanced and multi-faceted problems and tenaciously break them down into tractable pieces. You love giving and receiving feedback, and considering new and novel ideas.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;BONUS POINTS FOR\u0026lt;/strong\u0026gt;\u0026amp;nbsp;✨\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ACH and credit card payments experience\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Payment processor experience:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;You have experience with Stripe, Apple IAP, or Google IAP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Privacy \u0026amp;amp; sensitive data experience:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;You understand technical considerations around handling PII and PIFI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI:\u0026lt;/strong\u0026gt; You’ve found ways to responsibly use AI tools to accelerate exploration, implementation, debugging, and iteration while still maintaining high code quality and diligence standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WE OFFER 💫\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long/Short Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team Member Stock Purchasing Program (TMSPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning \u0026amp;amp; Development Opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tuition Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Daily Lunch, Snacks \u0026amp;amp; Coffee\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span class=\u0026quot;TextRun Highlight SCXW210315824 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;Additional Information: Salary range of $\u0026lt;span class=\u0026quot;NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW210315824 BCX0\u0026quot;\u0026gt;150,000 - $185,000/\u0026lt;/span\u0026gt;year\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;\u0026amp;nbsp;+ bonus + benefits. B\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;TextRun Highlight SCXW210315824 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;ase pay offered may vary depending on job-related knowledge, skills, and experience.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4010461003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4061542003,"name":"Detroit","location":"Detroit, Michigan, United States","child_ids":[],"parent_id":null},{"id":4034430003,"name":"Miami","location":"Miami, Florida, United States","child_ids":[],"parent_id":null},{"id":4026450003,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4006856003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null},{"id":4006855003,"name":"Washington, DC","location":"Washington, District of Columbia, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7782669003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7734012003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5765892003,"location":{"name":"San Francisco, CA, Washington, D.C., New York City, NY, Remote (USA)"},"metadata":null,"id":7734012003,"updated_at":"2026-07-24T09:57:55-04:00","requisition_id":"511","title":"Senior Infrastructure Engineer, Cloud Security","company_name":"Rocket Money","first_published":"2026-05-13T18:39:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY 🔮\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE TEAM 🤹\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking to expand our Cloud Infrastructure team with a Senior Infrastructure Engineer, Cloud Security to lead the security-facing evolution of our platform. We run hundreds of services in production, which enable us to process billions of transactions, consume multiple terabytes of data, and produce millions of logs per day — and our cloud security posture needs to evolve to match that scale. In this role, you will own the security posture of our cloud infrastructure while continuing to contribute to the day-to-day engineering work of the team. This includes:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Evolving our AWS account strategy, VPC design, and workload segmentation as our infrastructure footprint grows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Owning our firewalls, and edge security strategy across our cloud footprint\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhancing our IaC security scanning, Terraform module governance, and pipeline security for our infrastructure deployments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Owning and evolving our vulnerability management, misconfiguration detection, and SIEM strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Setting the security bar for our AI products and AI-adjacent developer tooling, in partnership with product, InfoSec, and IT\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributing to day-to-day Cloud Infrastructure work alongside your security specialty — Terraform reviews, platform backlog, on-call rotation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll join the Cloud Infrastructure team and partner with our InfoSec Program Manager and additional internal support teams to drive this work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We support millions of people to improve their financial lives, and this role ensures we can continue to do so securely and at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU 🦄\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 6+ years of hands-on cloud engineering experience, with substantial time spent on cloud security in production — IAM, network architecture, blast-radius reduction, and vulnerability management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You write production Terraform fluently and have experience authoring custom IaC security scanning rules, pinning module versions, and hardening CI/CD pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have deep experience in at least one major cloud (AWS preferred, GCP acceptable), including account strategy, network design, and least-privilege IAM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You treat detection as a product and have experience consolidating vulnerability and misconfiguration programs where tooling produced more noise than signal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have evaluated SIEM approaches — vendor-hosted, self-operated, or hybrid — and can make a principled choice for a given organization\u0026#39;s scale and risk tolerance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You believe that secure defaults and paved roads are more effective than gates and approvals; low-friction compliance is the goal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand the security implications of LLMs, agents, and AI-enabled developer tooling, and can set a reasonable bar for their safe adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You work well on a collaborative Cloud Infrastructure team and partner effectively with InfoSec, IT, and parent-company security functions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Bonus Points\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have led a cloud security migration or modernization project where you defined the vision, approach, and delivered the implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have built or open-sourced internal security tooling, libraries, or scanning rules that improved how teams work with cloud infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience translating compliance frameworks (SOC 2, PCI-DSS, or GLBA) into engineering controls without creating friction for development teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hands-on experience securing production AI or ML systems — including prompt injection defenses, agent sandboxing, or model supply chain risk.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WE OFFER 💫\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lunch daily\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Snacks \u0026amp;amp; Coffee\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Additional information: Salary range\u0026amp;nbsp;\u0026lt;span class=\u0026quot;TextRun Highlight SCXW210315824 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;of $\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW210315824 BCX0\u0026quot;\u0026gt;150,000 - $200,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;/year + bonus + benefits. B\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;TextRun Highlight SCXW210315824 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;ase pay offered may vary depending on job-related knowledge, skills, and experience.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u0026lt;/p\u0026gt;","departments":[{"id":4010461003,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4026450003,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4006883003,"name":"Remote(US)","location":"Remote","child_ids":[],"parent_id":null},{"id":4006856003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null},{"id":4006855003,"name":"Washington, DC","location":"Washington, District of Columbia, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7734012003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7787125003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5787067003,"location":{"name":"Remote (US), San Francisco, CA, Washington, D.C., New York City, NY, Detroit, MI, Phoenix, AZ, Miami, FL, Denver, CO."},"metadata":null,"id":7787125003,"updated_at":"2026-07-24T09:57:55-04:00","requisition_id":"522","title":"Senior Manager, Fraud and AML","company_name":"Rocket Money","first_published":"2026-06-26T13:58:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY 🔮\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money\u0026#39;s mission is to meaningfully improve people\u0026#39;s financial prosperity. We\u0026#39;ve helped millions of people save money, and now we\u0026#39;re focused on helping them grow their money through personalized, automated financial products.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As we scale our member base and product portfolio, fraud and AML risk are among our most consequential problems to solve. We\u0026#39;re looking for a senior, hands-on leader to own them end-to-end.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE 🤹‍♀️\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Senior Manager, Fraud and AML\u0026lt;/strong\u0026gt;\u0026amp;nbsp;will own fraud and AML strategy and execution end-to-end across Rocket Money\u0026#39;s Financial Products — starting with FBO savings and high-yield savings now and additional products on the horizon. This is a build-from-the-ground-up role — our first dedicated fraud and AML hire. You\u0026#39;ll define how we detect, prevent, and respond to fraud and money laundering risk as the portfolio scales, and serve as our \u0026lt;strong\u0026gt;AML Compliance Officer\u0026lt;/strong\u0026gt;, with support from our legal team and our parent company\u0026#39;s legal, AML, and compliance teams. You\u0026#39;ll report to the VP, Financial Products \u0026amp;amp; Partnerships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own the analytical case behind every guardrail and stay deep in the detail and data — monitoring portfolio performance, investigating anomalies, and translating what you see into action. You\u0026#39;ll work closely with product, engineering, operations, data, finance, legal, and our banking and brokerage partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;ve done first-line-of-defense fraud and AML work, love quantifying trade-offs between loss and member experience, and want to build the fraud and AML function for financial products that impact millions of people, this role is for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO 🛠️\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own Fraud Prevention \u0026amp;amp; Detection 🛡️\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead fraud and AML strategy and set the long-term direction across Financial Products, shaping how we detect, prevent, and respond to risk as the business grows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track emerging fraud and money laundering threats, attack patterns, and industry best practices, and bring that perspective into our strategy and roadmap\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Quantify and Defend the Guardrails 📊\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Quantify fraud loss, AML risk exposure, and program health on an ongoing basis — translating data into clear loss targets, thresholds, and recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate anomalies and flag emerging fraud and AML risks before they become losses or compliance findings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build the Fraud \u0026amp;amp; AML Foundation 🚀\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and continuously refine fraud and AML policies and mitigations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and scale fraud and AML operations across savings products, and lay the foundation for our future investments product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead fraud and AML incident response — root cause, what we change, and how we prevent recurrence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craft clear, concise documentation — policies, procedures, decision proposals, and incident write-ups\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Serve as AML Compliance Officer 🧭\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as Rocket Money\u0026#39;s AML Compliance Officer for bank partnership products, with support from our legal team and our parent company\u0026#39;s legal, AML, and compliance teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and improve our BSA and AML program — day-to-day BSA/AML compliance, risk assessments, training, and SAR referrals — leveraging parent-company and cross-functional expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure ongoing compliance with the Bank Secrecy Act (BSA) and related regulations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead annual independent testing and bank partner audits\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Partner \u0026amp;amp; Cross-Functional Management 🤝\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary fraud and AML point of contact with our bank and brokerage partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, engineering, operations, data, finance, and legal to develop and refine risk controls and align on shared metrics, definitions, and trade-offs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present fraud and AML posture, decisions, and trade-offs to senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT SUCCESS LOOKS LIKE 💫\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In your first 90 days:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You understand our business, customers, partners, and fraud and AML programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve taken ownership of existing fraud and AML workflows, kept the day-to-day running, and shipped quick wins on the most acute gaps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built a clear point of view on the biggest risks and a prioritized plan for the year ahead\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Within your first year:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built and shipped the fraud and AML foundation to enable our financial products to scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve kept our AML program in good standing — ongoing team training, risk-based testing and monitoring, and audit readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve defined KPIs, with credible loss targets and a clear story on trade-offs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re the recognized owner and subject-matter expert for fraud and AML\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU 🦄\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years in fraud prevention with BSA and AML compliance for deposit and/or brokerage products (ideally both) at a fintech — at least some of that time as a first line of defense\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience serving as, or partnering closely with, an AML Compliance Officer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and quantitative skills — comfortable defending a guardrail or threshold with data, not just intuition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communicator — you can make complex fraud and AML systems simple\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in ambiguity and are energized by the accountability of owning a high-stakes function from scratch\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;PREFERRED QUALIFICATIONS 🎯\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience launching or scaling fraud and AML programs at a fintech offering deposit and/or brokerage products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with US regulatory landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Industry certifications such as CAMS, CFCS, or CFE\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master\u0026#39;s degree in business, statistics, STEM, economics, or a related quantitative field\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WE OFFER 💫\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long/Short Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team Member Stock Purchasing Program (TMSPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.myrocketcareer.com/working-here/training-and-development/\u0026quot;\u0026gt;Learning \u0026amp;amp; Development Opportunities\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tuition Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Daily Lunch, Snacks \u0026amp;amp; Coffee \u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits \u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Additional information: Salary range of \u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;$\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW210315824 BCX0\u0026quot;\u0026gt;150,000 - $180,000/\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;year\u0026lt;/span\u0026gt; + bonus + benefits, based on job-related knowledge, skills, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Base pay offered may vary depending on job-related knowledge, skill, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.*\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4010307003,"name":"Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4061542003,"name":"Detroit","location":"Detroit, Michigan, United States","child_ids":[],"parent_id":null},{"id":4034430003,"name":"Miami","location":"Miami, Florida, United States","child_ids":[],"parent_id":null},{"id":4026450003,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4006856003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null},{"id":4006855003,"name":"Washington, DC","location":"Washington, District of Columbia, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7787125003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7749893003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5771278003,"location":{"name":"New York, NY, Washington D.C., San Francisco, CA, Detroit, MI."},"metadata":null,"id":7749893003,"updated_at":"2026-07-24T09:57:55-04:00","requisition_id":"516","title":"Senior Producer","company_name":"Rocket Money","first_published":"2026-05-27T14:58:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY 🔮\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE 🤹‍♀️\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money is looking for a Senior Producer to join our Video Creative team. This isn\u0026#39;t a traditional production role — we\u0026#39;re looking for someone who understands direct response advertising inside and out, brings a strong creative voice, and knows how to turn raw concepts into high-performing content that entertains, educates, and converts. You\u0026#39;ll work across digital and broadcast platforms, leading production from concept through delivery while helping us stand out in a competitive fintech space.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your work will be part of a weekly cadence driven by data — iterating on what\u0026#39;s working, testing what\u0026#39;s new, and constantly pushing the limits of what drives performance and acquires users\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own integrated production end-to-end — from concept through delivery, building effective direct-response ads for social media channels, digital platforms, and broadcast\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shoot, direct, and produce original footage — you\u0026#39;re comfortable on set and across all stages of production from pre to post\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compose motion graphic explainers and source new content to scale creative output — this goes well beyond cutting and arranging pre-existing clips\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Increase weekly output by releasing multiple variations of concepts across a wide range of sizes and formats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the creative team on ideation, storyboarding, and concept development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Iterate fast based on performance data — you believe data informs creativity, not limits it, and you\u0026#39;re always optimizing for specific channels and platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise with internal teams, production teams, external vendors, actors, and talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain budgets and timelines, identify and hire third-party vendors, and manage production costs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continue to improve workflows for production and delivery while maintaining and contributing to asset library structure and organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Format new and existing assets to properly fit all media platforms’ best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple projects simultaneously with swift turnaround times and a sharp eye for detail\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU 🦄\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You love producing for direct response and have a genuine instinct for how editing decisions impact the way users comprehend and respond to an ad\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You believe data can inform creativity, not limit it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to envision and edit many different visual scenarios from a single set of raw video assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert-level proficiency in Premiere Pro and After Effects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong design sensibilities; experience with Figma and Adobe Photoshop is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable on a production set and across all stages of production from pre to post\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at presenting complex technical information in a clear and engaging format\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced with budgets, timelines, vendor management, and cost oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management skills with the ability to accurately assess scope and availability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative communicator who gives and receives feedback well and brings a fresh perspective to the table\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WE OFFER 💫\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long/Short Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team Member Stock Purchasing Program (TMSPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.myrocketcareer.com/working-here/training-and-development/\u0026quot;\u0026gt;Learning \u0026amp;amp; Development Opportunities\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tuition Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Daily Lunch, Snacks \u0026amp;amp; Coffee\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Additional information: Salary range of $100,000 - $130,000 + bonus + benefits, based on job-related knowledge, skills, and experience. Base pay offered may vary depending on job-related knowledge, skill, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.* Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4010304003,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4061542003,"name":"Detroit","location":"Detroit, Michigan, United States","child_ids":[],"parent_id":null},{"id":4034430003,"name":"Miami","location":"Miami, Florida, United States","child_ids":[],"parent_id":null},{"id":4026450003,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4006856003,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null},{"id":4006855003,"name":"Washington, DC","location":"Washington, District of Columbia, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7749893003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7791978003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5789148003,"location":{"name":"Washington, D.C."},"metadata":null,"id":7791978003,"updated_at":"2026-07-24T09:57:55-04:00","requisition_id":"524","title":"Staff Data Scientist - Public Insights and Advocacy","company_name":"Rocket Money","first_published":"2026-07-01T16:32:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY 🔮\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money\u0026#39;s mission is to empower people to live their best financial lives. We offer members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Staff Data Scientist with a passion for translating complex financial data into compelling public insights. This role will be instrumental in shaping public understanding of personal finance trends and advocating for positive change in the financial and consumer services industry. You will use Rocket Money’s data to inform the public discussion on personal finance, drive brand awareness via mentions in news media, and enable the company to be seen as a leader and advocate for personal financial well being.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;IN THIS ROLE, YOU WILL:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Envision and build, from the ground up, compelling, recurring reports on consumer finances using Rocket Money’s data. Create an expectation and anticipation for these reports from news media, policy orgs, and other stakeholders that influence public policy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and publish blog posts that relate our data insights to current news stories, economic trends, business topics, and regulatory issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with company executives across Rocket Money and Rocket Companies to create a cadence of powerful, compelling talking points for use during media events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep abreast of consumer finance trends and news, jumping on opportunities to use Rocket Money’s data to further the conversation, generate positive PR, and ultimately drive public policy to the benefit of Rocket Money’s users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate positive PR by making Rocket Money’s unique insights into consumer behavior available to news organizations and public policy organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze aggregate user financial data to uncover trends and insights relevant to a general audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate and fulfill data driven public relations requests, ensuring our data insights are accurately and repeatably represented in media coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain repositories of approved public statements on financial trends and Rocket Money\u0026#39;s positions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with our legal team to coordinate press appearances and ensure all public communications comply with regulations and company policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams to understand Rocket Money and Rocket Companies products and identify opportunities where our data insights can drive positive change in financial regulations and policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Rocket Money at industry events, presenting our insights and advocating for consumer-friendly financial and consumer practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working with public relations teams, maintain relationships with news and public research/policy advocacy organizations. Create opportunities for Rocket Money to engage in the public conversation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU 🦄\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with a talent for explaining complex topics to a general audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated familiarity with public relations processes, media interactions, and avenues for public advocacy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in data science, economics, statistics, and analytics, preferably in the fintech or financial services sector.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience using data to drive the public conversation for a public company, industry group, or public policy advocacy org.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong SQL skills and experience working with large datasets. You know how to and always use tools that enable repeatability, transparency, and traceability in the execution of data driven reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of inferential statistical methods, especially survey/sampling methods. You’ll have a formed opinion and go-to approach to re-weighting observations drawn from Rocket Money’s user base to make statements about the US population.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep understanding of personal finance, economic trends, and the regulatory landscape of the personal financial and subscription based business industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in creating data visualizations and crafting compelling narratives from data insights for wide public dissemination and publication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive mindset and the ability to work independently while collaborating with multiple teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time and program management skills - you constantly set expectations and consistently exceed them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus points if you have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in policy advocacy or working with regulatory or legal bodies to drive change and influence the public conversation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of published articles, blog posts, or media appearances on financial topics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building programs that enable sharing anonymized data with academic researchers, expanding the impact of business data in driving regulatory or legal change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Public speaking experience, particularly in presenting data insights at conferences or to the media.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think of yourself as an economist or a statistician - you might not even love this role title and want to talk about changing it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;WE OFFER \u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;💫\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lunch daily\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Snacks \u0026amp;amp; Coffee\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter benefits\u0026amp;nbsp;\u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Additional information: Salary range\u0026amp;nbsp;\u0026lt;span class=\u0026quot;TextRun Highlight SCXW210315824 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;of $\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun ContextualSpellingAndGrammarErrorV2 SCXW210315824 BCX0\u0026quot;\u0026gt;180,000 - $250,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;/year + bonus + benefits.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;TextRun Highlight SCXW210315824 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; style=\u0026quot;font-size: 10pt;\u0026quot; data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW210315824 BCX0\u0026quot;\u0026gt;\u0026amp;nbsp;Base pay offered may vary depending on job-related knowledge, skills, and experience.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4010308003,"name":"Data","child_ids":[],"parent_id":null}],"offices":[{"id":4006855003,"name":"Washington, DC","location":"Washington, District of Columbia, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7791978003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/truebill/jobs/7818110003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5801219003,"location":{"name":"Remote (US)"},"metadata":null,"id":7818110003,"updated_at":"2026-07-27T17:05:46-04:00","requisition_id":"528","title":"Team Leader, Operations - Customer Support","company_name":"Rocket Money","first_published":"2026-07-27T17:01:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT ROCKET MONEY 🔮\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Rocket Money\u0026#39;s mission is to meaningfully improve the financial prosperity of millions of people. We offer members a unique understanding of their finances and a suite of powerful tools that save them time and money, giving them a real leg up on their financial journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note: The schedule for this role is Tuesday - Saturday (9am - 5pm in either Pacific or Mountain Time Zone)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE TEAM 🤝\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Support team is at the heart of our commitment to exceptional member experiences. We empower customers to get the most out of Rocket Money by answering questions, providing step-by-step guidance, and resolving issues quickly and effectively. Our team holds itself to a high standard - delivering support that reflects our mission and values every single day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE 🎉\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Customer Support Team Leader within Operations, you\u0026#39;ll be a driving force behind team performance and member satisfaction. You\u0026#39;ll coach and develop a team of Operations Associates, drive process improvement initiatives, and set the tone for the kind of culture we\u0026#39;ve built - one where people feel supported, valued, and motivated to do their best work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Disclaimer: The responsibilities outlined below represent the primary scope of this role. As with any dynamic organization, duties may evolve over time at the discretion of leadership.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU\u0026#39;LL DO\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the growth of your team members, both in their day-to-day support work and in their longer-term career development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop deep expertise across Rocket Money\u0026#39;s products, serving as a go-to resource for your team and stepping in to handle customer interactions directly when volume calls for it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee incoming support volume across chat and email, identifying adjustments as needed to ensure our customers receive timely and effective responses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support team members through cross-functional escalations, stepping in to advocate for them when resolutions stall\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for process improvements and champion changes that enhance the overall customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Give honest, actionable feedback to your team through regular 1:1s\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring frontline customer insights to the right teams so that feedback shapes how the product evolves\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly review Looker dashboards to track team performance and hold the team accountable to department goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;ABOUT YOU 🦄\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Minimum Requirements:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in customer service or a closely related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience in a leadership or team lead capacity, with experience managing a team of five or more direct reports preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Preferred Requirements:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in a B2C technology company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Looker or similar data reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Intercom\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WE OFFER 💫\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Health, Dental \u0026amp;amp; Vision Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long/Short Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team Member Stock Purchasing Program (TMSPP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.myrocketcareer.com/working-here/training-and-development/\u0026quot;\u0026gt;Learning \u0026amp;amp; Development Opportunities\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tuition Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Daily Lunch, Snacks \u0026amp;amp; Coffee \u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commuter Benefits \u0026lt;em\u0026gt;(in-office only)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Additional information: Salary range of $60,000 - $75,000 + bonus + benefits, based on job-related knowledge, skills, and experience. Base pay offered may vary depending on job-related knowledge, skill, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.\u0026amp;nbsp; Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.\u0026amp;nbsp; The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4010307003,"name":"Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4006883003,"name":"Remote(US)","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7818110003/ai_opt_out"}],"meta":{"total":17}}