{"jobs":[{"absolute_url":"https://boards.greenhouse.io/touchbistro/jobs/7761450003?gh_jid=7761450003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5747390003,"location":{"name":"Toronto, Ontario, Canada"},"metadata":[{"id":4052170003,"name":"Minimum Experience Required","value":"Senior Manager/Supervisor","value_type":"single_select"}],"id":7761450003,"updated_at":"2026-06-02T12:16:46-04:00","requisition_id":"866","title":"Senior Director, Customer Success Operations \u0026 AI ","company_name":"TouchBistro","first_published":"2026-06-02T12:11:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;TouchBistro is looking for a strategic, hands-on leader to own how Customer Success operates at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a traditional CS Ops role. You’ll own the systems, data, and AI that power how we onboard, support, retain, and grow our customers and evolve it into a more intelligent, automated operating model, turning workflows into scalable systems and insight into action.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-start=\u0026quot;597\u0026quot; data-end=\u0026quot;610\u0026quot;\u0026gt;Location:\u0026lt;/strong\u0026gt; Toronto (Hybrid — 2 days/week in office)\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Impact\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build a scalable CS operating system\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and evolve workflows across onboarding, billing ops, support, and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and unify our CS tech stack (Salesforce, support tools, WFM, analytics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve how frontline teams operate — faster, simpler, more effective\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Turn data into decisions\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the Customer Success data ecosystem and reporting strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure clean, reliable data across systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Move reporting beyond dashboards into actionable insights that drive retention and performance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Embed AI into how we work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the evolution of AI across Customer Success (agent assist, automation, self-service)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure AI is embedded into real workflows and driving measurable impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shift operations from reactive to proactive\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead systems, strategy, and execution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead CS systems, data, and AI initiatives\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Product and Engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define priorities and drive execution against the highest-impact opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in Customer Success Operations, RevOps, or Systems leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience owning end-to-end CS technology ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Salesforce expertise (Service Cloud required; technical depth strongly preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to design systems aligned to real operational workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with data, analytics, and reporting ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI/automation in business operations (practical application \u0026amp;gt; theory)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen — understands how CS drives retention and revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to prioritize for impact and cut through complexity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable in a hybrid work schedule.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Systems are connected, scalable, and trusted by teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data drives clear, confident decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI is embedded into daily workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer Success operates proactively, not reactively\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;As part of Ontario’s Pay Transparency requirements, TouchBistro is committed to open and equitable compensation practices. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth. The final offer amount for this role will depend on geographical region, applicable experience, and the skillset of the candidate.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Salary is based on relevant skills, experience, and internal equity.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This posting reflects an existing vacancy.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Artificial intelligence (AI) tools may be used to support parts of the recruitment and selection process; however, all hiring decisions are made by our hiring managers and recruitment team.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$180,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$200,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The Perks:\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous Time Off Program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Health, Dental, and Vision Benefits\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible Health and Wellness Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Parental Leave \u0026amp;amp; top up\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employee Assistance Program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Professional Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Volunteer Program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly Lunches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We have powered more than 29,000 restaurants around the world, and w\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;e know that while passion is plenty in the restaurant industry, time and money usually aren’t. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;sub\u0026gt;TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.\u0026lt;/sub\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005530003,"name":"Customer Success","child_ids":[4063379003,4063380003,4063381003,4063383003],"parent_id":null}],"offices":[{"id":4002770003,"name":"Toronto","location":"Toronto, Ontario, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/touchbistro/jobs/7741518003?gh_jid=7741518003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5766549003,"location":{"name":"Toronto, Ontario, Canada"},"metadata":[{"id":4052170003,"name":"Minimum Experience Required","value":"Experienced","value_type":"single_select"}],"id":7741518003,"updated_at":"2026-06-01T13:52:29-04:00","requisition_id":"874","title":"Senior Financial Analyst","company_name":"TouchBistro","first_published":"2026-05-22T16:55:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p data-start=\u0026quot;350\u0026quot; data-end=\u0026quot;614\u0026quot;\u0026gt;TouchBistro is looking for a \u0026lt;strong\u0026gt;Senior Financial Analyst – Corporate Accounting\u0026lt;/strong\u0026gt; to join our Finance \u0026amp;amp; Accounting team in Toronto. In this role, you will focus on revenue accounting, inventory reporting, month-end close, reconciliations, and financial reporting accuracy.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;616\u0026quot; data-end=\u0026quot;967\u0026quot;\u0026gt;Reporting to the Manager, Finance \u0026amp;amp; Accounting, you will work closely with teams across Financial Reporting, Revenue, Supply Chain, Operations, and external vendors. This role is ideal for someone who enjoys getting into the details, working with data, improving processes, and helping build scalable accounting workflows in a growing environment.\u0026lt;/p\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;138iymn\u0026quot; data-start=\u0026quot;969\u0026quot; data-end=\u0026quot;987\u0026quot;\u0026gt;What You\u0026#39;ll Do:\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1054\u0026quot; data-end=\u0026quot;2238\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;igua12\u0026quot; data-start=\u0026quot;1054\u0026quot; data-end=\u0026quot;1235\u0026quot;\u0026gt;Support end-to-end revenue recognition processes, including contract review, deferred revenue schedules, variance investigation, and journal entries in accordance with IFRS 15\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;x2gs2m\u0026quot; data-start=\u0026quot;1236\u0026quot; data-end=\u0026quot;1395\u0026quot;\u0026gt;Lead and support month-end and year-end close activities related to revenue recognition, inventory results, reconciliations, and financial reporting accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;mxktrb\u0026quot; data-start=\u0026quot;1396\u0026quot; data-end=\u0026quot;1549\u0026quot;\u0026gt;Create, maintain, and improve inventory reporting, including inventory valuation, obsolescence testing, performance trends, and future-looking insights\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1met56u\u0026quot; data-start=\u0026quot;1550\u0026quot; data-end=\u0026quot;1673\u0026quot;\u0026gt;Prepare balance sheet and income statement reconciliations, research discrepancies, resolve issues, and explain variances\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1nh9owy\u0026quot; data-start=\u0026quot;1674\u0026quot; data-end=\u0026quot;1794\u0026quot;\u0026gt;Analyze financial and operational data to identify trends, variances, risks, and opportunities for process improvement\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;unt5h0\u0026quot; data-start=\u0026quot;1795\u0026quot; data-end=\u0026quot;1932\u0026quot;\u0026gt;Review and approve vendor invoices and payments, including coordination with Supply Chain when working with third-party logistics firms\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;x4xf54\u0026quot; data-start=\u0026quot;1933\u0026quot; data-end=\u0026quot;2067\u0026quot;\u0026gt;Support compliance, internal controls, and annual external audit requirements related to inventory, revenue, and financial reporting\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;11yt1vi\u0026quot; data-start=\u0026quot;2068\u0026quot; data-end=\u0026quot;2238\u0026quot;\u0026gt;Partner cross-functionally with Finance, Revenue, Supply Chain, Operations, and external hardware vendors to support business decisions and improve accounting workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;1wslkp6\u0026quot; data-start=\u0026quot;2240\u0026quot; data-end=\u0026quot;2256\u0026quot;\u0026gt;What You Bring:\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;2269\u0026quot; data-end=\u0026quot;3124\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;yzpro9\u0026quot; data-start=\u0026quot;2269\u0026quot; data-end=\u0026quot;2378\u0026quot;\u0026gt;4+ years of accounting experience\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;lwjsai\u0026quot; data-start=\u0026quot;2379\u0026quot; data-end=\u0026quot;2443\u0026quot;\u0026gt;Prior exposure to revenue, inventory, and accounts payable\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;q786fy\u0026quot; data-start=\u0026quot;2444\u0026quot; data-end=\u0026quot;2499\u0026quot;\u0026gt;A CPA designation, or you are close to completion\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;veqt9s\u0026quot; data-start=\u0026quot;2500\u0026quot; data-end=\u0026quot;2568\u0026quot;\u0026gt;Experience with IFRS, including revenue recognition principles\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1f14l0r\u0026quot; data-start=\u0026quot;2569\u0026quot; data-end=\u0026quot;2622\u0026quot;\u0026gt;Experience using accounting and/or billing software\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1qs4fnt\u0026quot; data-start=\u0026quot;2623\u0026quot; data-end=\u0026quot;2702\u0026quot;\u0026gt;Prior experience with month-end close, variance analysis, and reconciliations\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;g4veqo\u0026quot; data-start=\u0026quot;2703\u0026quot; data-end=\u0026quot;2759\u0026quot;\u0026gt;Experience working in a multi-currency environment\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;tmd9mb\u0026quot; data-start=\u0026quot;2760\u0026quot; data-end=\u0026quot;2822\u0026quot;\u0026gt;Strong Excel skills and comfort working with large data sets\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;140hqhr\u0026quot; data-start=\u0026quot;2823\u0026quot; data-end=\u0026quot;2916\u0026quot;\u0026gt;A problem-solving mindset with the ability to identify process gaps and recommend solutions\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;wiy0t2\u0026quot; data-start=\u0026quot;2917\u0026quot; data-end=\u0026quot;3030\u0026quot;\u0026gt;The ability to work with limited oversight, adapt to changing priorities, and dive into the details when needed\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;a6s9nq\u0026quot; data-start=\u0026quot;3031\u0026quot; data-end=\u0026quot;3124\u0026quot;\u0026gt;Strong communication and interpersonal skills, with comfort coordinating across departments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;17i1yw5\u0026quot; data-start=\u0026quot;3126\u0026quot; data-end=\u0026quot;3141\u0026quot;\u0026gt;Nice to Have\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;3143\u0026quot; data-end=\u0026quot;3401\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;19vjhax\u0026quot; data-start=\u0026quot;3143\u0026quot; data-end=\u0026quot;3250\u0026quot;\u0026gt;Prior experience in a mid-sized company, preferably in SaaS or manufacturing with a hardware offering\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;8p2nly\u0026quot; data-start=\u0026quot;3251\u0026quot; data-end=\u0026quot;3300\u0026quot;\u0026gt;Experience with NetSuite, Zuora, and RevPro\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;o10h60\u0026quot; data-start=\u0026quot;3301\u0026quot; data-end=\u0026quot;3350\u0026quot;\u0026gt;Working knowledge of Tableau and/or SQL\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1bbzf9v\u0026quot; data-start=\u0026quot;3351\u0026quot; data-end=\u0026quot;3401\u0026quot;\u0026gt;Prior experience within a public accounting firm\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;As part of Ontario’s Pay Transparency requirements, TouchBistro is committed to open and equitable compensation practices. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth. The final offer amount for this role will depend on geographical region, applicable experience, and the skillset of the candidate.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Salary is based on relevant skills, experience, and internal equity.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This posting reflects an existing vacancy.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Artificial intelligence (AI) tools may be used to support parts of the recruitment and selection process; however, all hiring decisions are made by our hiring managers and recruitment team.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$95,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$110,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The Perks:\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous Time Off Program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Health, Dental, and Vision Benefits\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible Health and Wellness Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Parental Leave \u0026amp;amp; top up\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employee Assistance Program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Professional Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Volunteer Program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly Lunches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We have powered more than 29,000 restaurants around the world, and w\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;e know that while passion is plenty in the restaurant industry, time and money usually aren’t. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;sub\u0026gt;TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.\u0026lt;/sub\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007138003,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4002770003,"name":"Toronto","location":"Toronto, Ontario, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/touchbistro/jobs/7726800003?gh_jid=7726800003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5754336003,"location":{"name":"Canada - Remote; Toronto, Ontario, Canada"},"metadata":[{"id":4052170003,"name":"Minimum Experience Required","value":"Manager/Supervisor","value_type":"single_select"}],"id":7726800003,"updated_at":"2026-05-06T18:41:38-04:00","requisition_id":"870","title":"Senior Manager, Product Support","company_name":"TouchBistro","first_published":"2026-05-06T18:41:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;TouchBistro is a comprehensive restaurant management solution built to help restaurateurs streamline operations, boost sales, and elevate the guest experience. We are looking for a high-impact \u0026lt;strong\u0026gt;Senior Manager, Product Support\u0026lt;/strong\u0026gt; to own the operational execution of our Customer Support and Workforce Management (WFM) teams. Reporting to the Senior Director, you will be the operational heartbeat of the team ensuring that we meet our SLAs, optimize our staffing, and drive measurable, positive impact on customer experience\u0026lt;strong\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We need a leader who balances operational discipline with a genuine, people-first leadership style, and who understands that every support interaction is an opportunity to protect our revenue and deepen customer loyalty.\u0026lt;/p\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;187pcd9\u0026quot; data-start=\u0026quot;823\u0026quot; data-end=\u0026quot;845\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;827\u0026quot; data-end=\u0026quot;845\u0026quot;\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul data-start=\u0026quot;847\u0026quot; data-end=\u0026quot;1947\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;nifdlp\u0026quot; data-start=\u0026quot;847\u0026quot; data-end=\u0026quot;977\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;849\u0026quot; data-end=\u0026quot;874\u0026quot;\u0026gt;Own Daily Operations:\u0026lt;/strong\u0026gt; Run the “live” environment, ensuring consistent, calm, and efficient performance—even at peak volume\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1ilge3y\u0026quot; data-start=\u0026quot;978\u0026quot; data-end=\u0026quot;1136\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;980\u0026quot; data-end=\u0026quot;1012\u0026quot;\u0026gt;Reduce Volume at the Source:\u0026lt;/strong\u0026gt; Use data to identify root causes and partner cross-functionally to eliminate friction and improve the customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1kkojhj\u0026quot; data-start=\u0026quot;1137\u0026quot; data-end=\u0026quot;1279\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1139\u0026quot; data-end=\u0026quot;1160\u0026quot;\u0026gt;Lead Escalations:\u0026lt;/strong\u0026gt; Own critical customer issues end-to-end, driving fast resolution while addressing underlying product or process gaps\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1l8nf1j\u0026quot; data-start=\u0026quot;1280\u0026quot; data-end=\u0026quot;1407\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1282\u0026quot; data-end=\u0026quot;1318\u0026quot;\u0026gt;Build QA \u0026amp;amp; Performance Programs:\u0026lt;/strong\u0026gt; Design and evolve QA frameworks that drive measurable improvements in service delivery\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;ktug0g\u0026quot; data-start=\u0026quot;1408\u0026quot; data-end=\u0026quot;1539\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1410\u0026quot; data-end=\u0026quot;1440\u0026quot;\u0026gt;Drive Coaching Excellence:\u0026lt;/strong\u0026gt; Establish a high-frequency coaching rhythm that improves FCR, CSAT, and overall team performance\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;z6c82a\u0026quot; data-start=\u0026quot;1540\u0026quot; data-end=\u0026quot;1674\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1542\u0026quot; data-end=\u0026quot;1573\u0026quot;\u0026gt;Improve Customer Retention:\u0026lt;/strong\u0026gt; Coach teams to deliver high-empathy, high-competence interactions that rebuild customer confidence\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1dut9b1\u0026quot; data-start=\u0026quot;1675\u0026quot; data-end=\u0026quot;1813\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1677\u0026quot; data-end=\u0026quot;1698\u0026quot;\u0026gt;Own WFM Strategy:\u0026lt;/strong\u0026gt; Lead forecasting, scheduling, and capacity planning to ensure efficient, cost-effective coverage aligned to SLAs\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;129yqmb\u0026quot; data-start=\u0026quot;1814\u0026quot; data-end=\u0026quot;1947\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1816\u0026quot; data-end=\u0026quot;1838\u0026quot;\u0026gt;Lead with Empathy:\u0026lt;/strong\u0026gt; Build a high-performing, high-retention team culture grounded in accountability, transparency, and support\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;er13z3\u0026quot; data-start=\u0026quot;1954\u0026quot; data-end=\u0026quot;1976\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1958\u0026quot; data-end=\u0026quot;1976\u0026quot;\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1978\u0026quot; data-end=\u0026quot;2762\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;958pet\u0026quot; data-start=\u0026quot;1978\u0026quot; data-end=\u0026quot;2100\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1980\u0026quot; data-end=\u0026quot;2000\u0026quot;\u0026gt;Proven Operator:\u0026lt;/strong\u0026gt; 8+ years in support leadership within SaaS or B2B environments, running metrics-driven operations\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1qmcwlg\u0026quot; data-start=\u0026quot;2101\u0026quot; data-end=\u0026quot;2228\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2103\u0026quot; data-end=\u0026quot;2129\u0026quot;\u0026gt;Escalation Leadership:\u0026lt;/strong\u0026gt; Experience managing high-stakes technical escalations with strong cross-functional communication\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1b3vn46\u0026quot; data-start=\u0026quot;2229\u0026quot; data-end=\u0026quot;2352\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2231\u0026quot; data-end=\u0026quot;2259\u0026quot;\u0026gt;Coaching \u0026amp;amp; QA Expertise:\u0026lt;/strong\u0026gt; Track record of building performance management and QA programs that drive KPI improvement\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1fioqp6\u0026quot; data-start=\u0026quot;2353\u0026quot; data-end=\u0026quot;2481\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2355\u0026quot; data-end=\u0026quot;2379\u0026quot;\u0026gt;Data-Driven Mindset:\u0026lt;/strong\u0026gt; Ability to translate support data into actionable insights and influence product or process changes\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;144gjua\u0026quot; data-start=\u0026quot;2482\u0026quot; data-end=\u0026quot;2639\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2484\u0026quot; data-end=\u0026quot;2502\u0026quot;\u0026gt;WFM Expertise:\u0026lt;/strong\u0026gt; Hands-on experience with WFM tools (e.g., Calabrio, Genesys, NICE) and a strong understanding of forecasting, occupancy, and shrinkage\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1of4biq\u0026quot; data-start=\u0026quot;2640\u0026quot; data-end=\u0026quot;2762\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2642\u0026quot; data-end=\u0026quot;2654\u0026quot;\u0026gt;High EQ:\u0026lt;/strong\u0026gt; Collaborative, clear communicator who leads with empathy and builds strong cross-functional relationships\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4 data-section-id=\u0026quot;swvv2e\u0026quot; data-start=\u0026quot;2769\u0026quot; data-end=\u0026quot;2789\u0026quot;\u0026gt;Nice to Have\u0026lt;/h4\u0026gt;\n\u0026lt;ul data-start=\u0026quot;2791\u0026quot; data-end=\u0026quot;3002\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;ukclee\u0026quot; data-start=\u0026quot;2791\u0026quot; data-end=\u0026quot;2859\u0026quot;\u0026gt;Experience supporting 24/7 operations across multiple time zones\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;ygjldb\u0026quot; data-start=\u0026quot;2860\u0026quot; data-end=\u0026quot;2926\u0026quot;\u0026gt;Exposure to AI-driven support tools or self-service strategies\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1cl2vsx\u0026quot; data-start=\u0026quot;2927\u0026quot; data-end=\u0026quot;3002\u0026quot;\u0026gt;Experience scaling support teams in high-growth or startup environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;As part of Ontario’s Pay Transparency requirements, TouchBistro is committed to open and equitable compensation practices. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth. The final offer amount for this role will depend on geographical region, applicable experience, and the skillset of the candidate.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Salary is based on relevant skills, experience, and internal equity.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This posting reflects an existing vacancy.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Artificial intelligence (AI) tools may be used to support parts of the recruitment and selection process; however, all hiring decisions are made by our hiring managers and recruitment team.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$135,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$155,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The Perks:\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous Time Off Program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Health, Dental, and Vision Benefits\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible Health and Wellness Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Parental Leave \u0026amp;amp; top up\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employee Assistance Program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Professional Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Volunteer Program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly Lunches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We have powered more than 29,000 restaurants around the world, and w\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;e know that while passion is plenty in the restaurant industry, time and money usually aren’t. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;sub\u0026gt;TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.\u0026lt;/sub\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005530003,"name":"Customer Success","child_ids":[4063379003,4063380003,4063381003,4063383003],"parent_id":null}],"offices":[{"id":4052593003,"name":"Canada - Remote","location":null,"child_ids":[],"parent_id":null},{"id":4002770003,"name":"Toronto","location":"Toronto, Ontario, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/touchbistro/jobs/7753498003?gh_jid=7753498003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5742530003,"location":{"name":"Canada - Remote; Toronto, Ontario, Canada"},"metadata":[{"id":4052170003,"name":"Minimum Experience Required","value":"Experienced","value_type":"single_select"}],"id":7753498003,"updated_at":"2026-05-29T12:33:21-04:00","requisition_id":"864","title":"Senior Mobile Developer ","company_name":"TouchBistro","first_published":"2026-05-29T12:13:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How We Work\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;We build and scale mobile apps used by 15,000+ restaurants, shipping multiple times a day with strong tooling and observability. \u0026amp;nbsp;We\u0026#39;re AI-forward, moving quickly, and focused on building reliable software that solves real problems for restaurateurs.\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fix it, Ship it, Own it.\u0026lt;/strong\u0026gt; You\u0026#39;ll take ownership of mobile features from concept to production, delivering high-quality experiences across our mobile platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and iterate quickly by breaking work into small, shippable increments, using modern tooling (including AI) to move faster and smarter\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with your team to design scalable solutions, contribute thoughtful code reviews, and continuously improve how we build\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ship with quality, testing, performance, and reliability are built into your process, not added later\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the bar by mentoring others and helping evolve our engineering standards, tooling, and ways of working\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years building and shipping production mobile applications, with clear ownership of features from concept to production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in either:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;React Native, TypeScript, and modern JavaScript mobile architectures, or\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Native Android development using Kotlin and modern Android frameworks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of mobile system design, including networking, offline support, caching strategies, and performance optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and integrating robust RESTful APIs, with a focus on reliability and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid experience with automated testing, CI/CD pipelines, release management, and production monitoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working in large, complex codebases and driving improvements to code quality, architecture, and developer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using observability tools (e.g., Datadog, Sentry, Grafana, or similar) to proactively monitor, troubleshoot, and improve production systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator who can mentor junior developers, provide thoughtful code reviews, and influence technical direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to operate in fast-paced, agile environments, breaking down complex problems and driving execution with minimal oversight\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;Nice To Have\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working across both React Native and native Android (Kotlin) or iOS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience scaling applications with high user volume or transaction throughput\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to performance monitoring and optimization at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience improving developer tooling, build systems, or mobile architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with modern Android technologies such as Jetpack Compose, Coroutines, and Android Architecture Components\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;As part of Ontario’s Pay Transparency requirements, TouchBistro is committed to open and equitable compensation practices. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth. The final offer amount for this role will depend on geographical region, applicable experience, and the skillset of the candidate.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Salary is based on relevant skills, experience, and internal equity.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This posting reflects an existing vacancy.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Artificial intelligence (AI) tools may be used to support parts of the recruitment and selection process; however, all hiring decisions are made by our hiring managers and recruitment team.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$150,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The Perks:\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous Time Off Program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Health, Dental, and Vision Benefits\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible Health and Wellness Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Parental Leave \u0026amp;amp; top up\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employee Assistance Program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Professional Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Volunteer Program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly Lunches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We have powered more than 29,000 restaurants around the world, and w\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;e know that while passion is plenty in the restaurant industry, time and money usually aren’t. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;sub\u0026gt;TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.\u0026lt;/sub\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005520003,"name":"Technology","child_ids":[4007144003,4007141003,4007143003,4007145003],"parent_id":null}],"offices":[{"id":4052593003,"name":"Canada - Remote","location":null,"child_ids":[],"parent_id":null},{"id":4002770003,"name":"Toronto","location":"Toronto, Ontario, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/touchbistro/jobs/7547745003?gh_jid=7547745003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":5686307003,"location":{"name":"Toronto, Ontario, Canada"},"metadata":[{"id":4052170003,"name":"Minimum Experience Required","value":"Experienced","value_type":"single_select"}],"id":7547745003,"updated_at":"2026-05-01T14:15:26-04:00","requisition_id":"838","title":"Senior Mobile iOS Developer","company_name":"TouchBistro","first_published":"2026-04-06T11:56:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Looking to work for an awesome team? You\u0026#39;ve come to the right place! Our developers are a tight-knit group helping drive substantial product development as we continue to grow. We value shipping quality code that delivers end-to-end functionality and then iterating and improving on that code using feedback loops from our observability stack.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We build and scale mobile apps used by 15,000+ restaurants, shipping multiple times a day with strong tooling and observability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fix it, Ship it, Own it.\u0026amp;nbsp; \u0026lt;/strong\u0026gt;You’ll own mobile features end-to-end and collaborate closely with product teams.\u0026amp;nbsp; Our current stack is built around some Objective-C and a whole lot of Swift.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build high-quality features using Swift, while helping evolve and modernize legacy Objective-C code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own features end-to-end — from design and implementation through to testing and release\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with engineers, product, and design to deliver scalable, maintainable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Break down work into small, shippable increments and contribute to estimation and planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure quality through testing (unit and UI) and strong engineering practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with iOS best practices, tools, and frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI tools like Cursor, ChatGPT and/or others to reduce manual work and improve productivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior developers and contribute to a strong, collaborative team environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience building native iOS applications in a production environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in Swift (Objective-C experience is a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of iOS fundamentals (memory management, concurrency, design patterns)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with modern iOS frameworks and tools (SwiftUI, Combine, UIKit, Core Data, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of app architecture patterns (MVC, MVVM, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with networking and RESTful APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with testing frameworks and building reliable, maintainable code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in agile, cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with the ability to mentor, influence technical decisions, and support team delivery\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice To Have\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Kotlin Native experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;As part of Ontario’s Pay Transparency requirements, TouchBistro is committed to open and equitable compensation practices. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth. The final offer amount for this role will depend on geographical region, applicable experience, and the skillset of the candidate.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Salary is based on relevant skills, experience, and internal equity.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;This posting reflects an existing vacancy.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Artificial intelligence (AI) tools may be used to support parts of the recruitment and selection process; however, all hiring decisions are made by our hiring managers and recruitment team.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$150,000 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The Perks:\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous Time Off Program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Health, Dental, and Vision Benefits\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible Health and Wellness Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Parental Leave \u0026amp;amp; top up\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employee Assistance Program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Professional Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Volunteer Program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly Lunches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We have powered more than 29,000 restaurants around the world, and w\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;e know that while passion is plenty in the restaurant industry, time and money usually aren’t. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;sub\u0026gt;TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.\u0026lt;/sub\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005520003,"name":"Technology","child_ids":[4007144003,4007141003,4007143003,4007145003],"parent_id":null}],"offices":[{"id":4052593003,"name":"Canada - Remote","location":null,"child_ids":[],"parent_id":null},{"id":4002770003,"name":"Toronto","location":"Toronto, Ontario, Canada","child_ids":[],"parent_id":null}]}],"meta":{"total":5}}