{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/taskrabbit/jobs/7782633","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3406021,"location":{"name":"San Francisco, California, United States"},"metadata":null,"id":7782633,"updated_at":"2026-05-07T16:42:15-04:00","requisition_id":"366","title":"AI Automation Senior Lead","company_name":"Taskrabbit","first_published":"2026-04-30T19:22:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Taskrabbit:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.\u0026amp;nbsp;Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories.\u0026amp;nbsp;Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This is a hybrid role that will sit out of our San Francisco office. Hybrid in-office Tuesdays and Wednesdays of each week.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a builder to help lead our ‘AI for Work’ efforts. Together with the Director of AI Strategy and Enablement, you will build the internal AI infrastructure that makes our teams more efficient. That means building, evaluating vendors, and continuously evolving the AI systems our teams run on with the goal of maximizing every person\u0026#39;s efficiency and scaling our ability to deploy agents across the business.\u0026amp;nbsp;You will embed directly within business functions across the organization, deeply understand how teams operate today, and fundamentally reimagine how they should operate tomorrow. This is not about bolting automation onto existing processes; it\u0026#39;s about redesigning how work gets done with agentic tooling transforming (and eliminating) workflows. You will partner with leaders across the business to surface high-impact opportunities, architect intelligent solutions, and deliver measurable gains in productivity, output quality, and the experiences we deliver to our employees. You will define what \u0026quot;AI-native operations\u0026quot; looks like inside Taskrabbit.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the AI Productivity and Business Automation Lead, you will also own a critical role in scouting, evaluating, testing, and piloting third-party AI tools to unlock significant productivity gains across Taskrabbit. You’ll work closely with the Director of AI Strategy and Enablement and functional leads to map high-value process bottlenecks and identify AI solutions. You’ll also help create structured experiments and pilot programs that demonstrate measurable business impact. In addition, you’ll help bring cutting-edge AI technology into practical application, supporting implementation and tracking success to drive our AI Strategic Plan.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be responsible for \u0026quot;mining\u0026quot; the business for efficiency opportunities while simultaneously helping to build the centralized orchestration layer that ensures our enterprise AI spend is governed, consistent, and scalable. This is a high-impact IC role designed for a \u0026quot;scrappy builder\u0026quot; who thrives on turning internal complexity into streamlined, automated excellence.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner multiple functional leaders to define new standards for how teams operate in an AI-augmented environment. Reporting to the Director of AI Strategy and Enablement, you will establish the \u0026quot;AI-first\u0026quot; baseline for daily execution, ensuring that ways of working are clearly defined and consistent across all non-engineering functions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct structured discovery, shadowing teams, interviewing stakeholders, and mapping end-to-end processes, to identify where AI can eliminate, redesign, or dramatically accelerate work\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embed within internal business functions to develop a deep, firsthand understanding of current workflows, pain points, and decision-making processes to map high-value process bottlenecks.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reimagine workflows from first principles rather than automating existing steps; challenge assumptions about what requires human involvement and what doesn\u0026#39;t\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and deploy AI-powered automations, agents, and internal tools that reduce time spent on repetitive, low-value-add tasks while improving the quality and consistency of outputs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate large language models, agentic frameworks, and automation platforms into internal workflows with appropriate guardrails, error handling, and human-in-the-loop checkpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure everything: establish baselines before intervention, track adoption and usage patterns post-deployment, and quantify productivity impact in terms of hours saved, error rates reduced, and cycle times compressed\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted advisor to functional leaders on what AI can and cannot do for their teams; translate business problems into technical solutions and technical constraints into business language\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay abreast of the rapidly evolving AI tooling landscape (e.g., LLM capabilities, orchestration frameworks, RPA-to-AI convergence, no-code/low-code platforms) and calibrate our internal stack accordingly\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build reusable patterns, templates, and playbooks so that successful automations in one function can be adapted and scaled across others\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the engineering and product organizations to ensure internal automation efforts align with our broader technology strategy and do not create shadow IT risk\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help to define the framework for evaluating the success and health of our workforce transformation. You will determine the key signals that demonstrate progress, partnering with Finance and Data Science to ensure that operational shifts deliver validated value to Taskrabbit.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will focus on moving beyond tool adoption to fundamental change, ensuring our teams are positioned to focus on high-value, high-judgment work that drives enterprise performance.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Beyond individual projects, you will focus on helping to build the mindset and capability for teams to lead their own evolution. You will create the models that allow the organization to stay agile, ensuring the workforce can continuously adapt as technology and market conditions change.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Skills Required:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Educational Foundation: \u0026lt;/strong\u0026gt;You hold a Bachelor’s degree in Computer Science or a comparable technical field, with demonstrated interest in Business Analytics, Finance, Data Science, applied AI, or related disciplines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience: \u0026lt;/strong\u0026gt;You bring 5+ years of professional experience, including 1–2 years of direct, relevant experience in AI, data, or analytics-driven roles.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;GenAI Fluency: \u0026lt;/strong\u0026gt;You have hands-on experience with generative AI tools (e.g., Gemini, ChatGPT, Claude) through professional, academic, or personal projects, with a strong understanding of concepts such as state management and prompt versioning.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; ML Knowledge: \u0026lt;/strong\u0026gt;You possess a solid understanding of AI technologies and machine learning concepts, and can apply them effectively in business contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Thinking: \u0026lt;/strong\u0026gt;You demonstrate a strong analytical mindset, with the ability to design experiments, interpret metrics, and distinguish meaningful signals from noise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Skills: \u0026lt;/strong\u0026gt;You communicate clearly and concisely, translating complex technical insights into actionable recommendations for non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership \u0026amp;amp; Drive: \u0026lt;/strong\u0026gt;You exhibit curiosity, a bias for action, and a strong sense of ownership in fast-moving, ambiguous environments.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hands-on Builder Mindset:\u0026lt;/strong\u0026gt; You are a scrappy, execution-oriented builder who can take ideas from stakeholders and independently develop working agentic workflows without relying on external engineering resources.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business Acumen: \u0026lt;/strong\u0026gt;You translate complex AI capabilities into clear business value, articulating ROI and impact for diverse stakeholders.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence: \u0026lt;/strong\u0026gt;You bring rigor to operations, including managing vendor relationships, forecasting technical costs (e.g., token usage), and maintaining system reliability and SLAs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic AI Perspective: \u0026lt;/strong\u0026gt;You stay current with rapid advancements in AI (e.g., LLMs, agents), proactively identifying implications for business and workforce transformation. You effectively bridge the gap between what is technically possible and what is practically scalable.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leadership \u0026amp;amp; Influence:\u0026lt;/strong\u0026gt; You are a self-starter who thrives in ambiguity and can lead high-stakes discussions with senior leaders, using structured thinking and compelling storytelling to drive alignment and change.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Impact Orientation: \u0026lt;/strong\u0026gt;You are deeply data-driven, partnering effectively with Finance and Data Science to define success metrics and ensure initiatives deliver measurable productivity gains and business impact.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuous Learning: \u0026lt;/strong\u0026gt;You demonstrate strong intellectual curiosity and a commitment to continuous learning, staying ahead of emerging technologies to ensure long-term organizational readiness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.\u0026amp;nbsp;The base pay range for this position is $192,000 - $250,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ll love working here because:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit is a Hybrid Company.\u0026lt;/strong\u0026gt; We value flexibility and choice but also stay committed to regular in-person connection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The People.\u0026lt;/strong\u0026gt; You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Diverse Culture.\u0026lt;/strong\u0026gt; We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Perks.\u0026lt;/strong\u0026gt; Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. \u0026lt;strong\u0026gt;Benefits vary by country of employment.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit’s commitment to Diversity and Inclusion:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":299608,"name":"Central Operations","child_ids":[299609,299610],"parent_id":299614}],"offices":[{"id":234129,"name":"New York, New York, United States","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":202219,"name":"San Francisco, California, United States","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/taskrabbit/jobs/7957577","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3454927,"location":{"name":"United States"},"metadata":null,"id":7957577,"updated_at":"2026-05-27T09:51:19-04:00","requisition_id":"379","title":"Customer Support Advocate","company_name":"Taskrabbit","first_published":"2026-05-27T09:51:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Taskrabbit:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.\u0026amp;nbsp;Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories.\u0026amp;nbsp;Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About The Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Work On:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Obsessed:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize the unique needs and concerns of customers, contributing to a positive and inclusive environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strive for the right balance of urgency and genuine care, demonstrating a commitment to putting the customer at the center of every decision.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Insight/Metrics Driven:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Understand customer needs and preferences through direct interactions and feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use feedback to make informed decisions aimed at improving customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spot trends in customer inquiries and behavior to better anticipate their needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly assess and adapt your approach to ensure a positive customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Trusted Resource:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Approach problem-solving with a solutions-focused mindset, proactively identifying and implementing effective resolutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted resource, ensuring optimal customer satisfaction and problem resolution through proactive measures and efficient solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Need:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 1 year of experience in a retail, hospitality or customer service role.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work weekends and holidays as needed.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional problem-solving skills, with the ability to navigate and resolve complex issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathetic communication skills, with the ability to connect with customers on a personal level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented mindset with a commitment to delivering top-notch service.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.\u0026amp;nbsp;The base pay range for this position is $17.50/hour with an expectation of 40 hours per week. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How we use AI in our hiring process: \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit uses an AI-assisted pre-screen tool to help confirm the basic information you share on your application (ie. work-authorization status, minimum role requirements, and availability). The AI tool does not make hiring decisions and does not reject applications. Every application and every AI pre-screen response is reviewed by a Taskrabbit recruiter before any decision is made on your candidacy.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ll love working here because:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit is a Hybrid Company.\u0026lt;/strong\u0026gt; We value flexibility and choice but also stay committed to regular in-person connection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The People.\u0026lt;/strong\u0026gt; You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Diverse Culture.\u0026lt;/strong\u0026gt; We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Perks.\u0026lt;/strong\u0026gt; Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. \u0026lt;strong\u0026gt;Benefits vary by country of employment.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit’s commitment to Diversity and Inclusion:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":299616,"name":"Customer Support","child_ids":[],"parent_id":45515}],"offices":[{"id":61585,"name":"Remote US","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/taskrabbit/jobs/7921839","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3443509,"location":{"name":"San Francisco, California, United States"},"metadata":null,"id":7921839,"updated_at":"2026-05-13T14:21:56-04:00","requisition_id":"375","title":"Lead Technical Recruiter","company_name":"Taskrabbit","first_published":"2026-05-13T14:21:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Taskrabbit:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.\u0026amp;nbsp;Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories.\u0026amp;nbsp;Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;This role operates on a hybrid schedule requiring two days of in-office collaboration per week every Tuesday \u0026amp;amp; Wednesday.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring a Lead Recruiter to run our hardest searches across Taskrabbit, from senior engineers to executives. You’ll report to the Head of Talent Acquisition as a senior individual contributor, own your roles end-to-end, and help shape how we hire as a company.You’re a full-cycle recruiter who’s spent most of your career hiring technical talent. You make decisions with data, use AI to do more with less, and can run any search across function or level without much hand-holding. Marketplace or consumer tech experience is a plus.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Work On:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run end-to-end searches across every function and level, including our hardest engineering, product, and executive roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with senior leaders to build hiring plans, calibrate roles, and shape offers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to automate sourcing, outreach, screening, and scheduling so we move faster without losing quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track funnel and source data in Greenhouse and use it to coach hiring managers and inform leadership decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build diverse pipelines of senior technical talent, with a strong focus on passive candidates in the Bay Area.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work alongside our Senior Recruiter and the rest of Talent to sharpen our playbooks, interviews, and candidate experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Taskrabbit in every candidate conversation. Candidates remember who you are.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Areas Of Expertise:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of full-cycle recruiting, with 5+ focused on senior technical hiring (engineering, ML/AI, data, product).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable running searches solo across any function or level, IC through executive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on with AI tools for sourcing, outreach, screening, or scheduling, with results to show for it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in recruiting data. Builds dashboards, defines KPIs, and uses numbers to influence decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert in Greenhouse or similar ATS (reporting, scorecards, workflows) and fluent with LinkedIn Recruiter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knows the San Francisco tech market cold. Marketplace or consumer tech background is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence. Can push back on senior leaders when the data calls for it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.\u0026amp;nbsp;The base pay range for this position is $120,000 - $145,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ll love working here because:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit is a Hybrid Company.\u0026lt;/strong\u0026gt; We value flexibility and choice but also stay committed to regular in-person connection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The People.\u0026lt;/strong\u0026gt; You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Diverse Culture.\u0026lt;/strong\u0026gt; We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Perks.\u0026lt;/strong\u0026gt; Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. \u0026lt;strong\u0026gt;Benefits vary by country of employment.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit’s commitment to Diversity and Inclusion:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":2551,"name":"People","child_ids":[135871,135872],"parent_id":83199}],"offices":[{"id":202219,"name":"San Francisco, California, United States","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/taskrabbit/jobs/7917640","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3441517,"location":{"name":"New York, New York, United States; San Francisco, California, United States"},"metadata":null,"id":7917640,"updated_at":"2026-05-20T15:07:30-04:00","requisition_id":"373","title":"Marketing Specialist, Social Media \u0026 Influencer","company_name":"Taskrabbit","first_published":"2026-05-20T15:07:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Taskrabbit:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.\u0026amp;nbsp;Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories.\u0026amp;nbsp;Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role operates on a hybrid schedule requiring two days of in-office collaboration per week (Tuesdays \u0026amp;amp; Wednesdays) in either our San Francisco Hub or our New York City Hub.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Job\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Taskrabbit marketing team plays a critical role in driving customer acquisition, engagement, and retention. As the Social Media \u0026amp;amp; Influencer Specialist, you will build Taskrabbit’s brand personality across social media, building a distinct presence that drives brand affinity and helps achieve business goals. In this role, you will manage and execute a robust content strategy across organic social channels, including content creator and influencer partnerships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate for this role is both creative and strategic, a master wordsmith with quick wit, and passionate about building and engaging online communities. At the core, you live and breathe social media and have a pulse on all the latest cultural and social industry trends. You have a passion for content creation, pushing the boundaries and taking smart risks to deliver results.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a core member of the Marketing team, this individual will work with key stakeholders across creative, paid, owned and earned channels, and partner closely with our Brand \u0026amp;amp; Social Media Lead on cross-functional campaigns and social-led initiatives. This role will report directly to the Director of Brand \u0026amp;amp; Creative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Possess a deep passion for crafting social content, a keen eye for visual storytelling, and a thorough understanding of social media trends and strategies to drive strong engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage content calendar across Taskrabbit’s organic social media channels, including but not limited to brainstorming, copywriting, planning, scheduling, and publishing\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and execute content strategy by creating still and video content for organic social channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively monitor organic social media mentions and identify opportunities to engage with Taskrabbit users, influencers, and other brands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze and report on the performance of social content and incorporate insights into future content decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spearhead social-first campaigns and collaborate with internal (Creative, PR, CRM, etc) teams on integrated distribution strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Social Media Lead with end-to-end influencer and content creator partnerships, including sourcing, negotiation, developing briefs, and reviewing/approving content.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of experience as a Social Media Specialist or similar role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of Instagram, TikTok, Facebook, Twitter (X), Pinterest, YouTube, LinkedIn and general social media best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong storyteller with the ability to develop engaging platform-native short- and long-form content\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to ideate and concept original content ideas both independently and in collaboration with team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solver attitude, with demonstrated ability to find creative solutions to ambiguous problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset with keen ability to measure and demonstrate business impact\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaborator, with excellent written and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Desired Skills \u0026amp;amp; Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiar with sharing economy landscape and marketplace companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Constantly brings fresh ideas, creativity, and innovation to social content\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time-management/prioritization skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapts well to fast-paced working environment, juggling multiple projects and adhering to tight deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team player who can also thrive independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional, positive, upbeat attitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with editing and design tools like CapCut, Canva, and/or Adobe Photoshop, as well as social and influencer management tools like Dash Social\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable.\u0026amp;nbsp; total compensation consists of base pay + bonus + benefits + perks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The base pay range for this position is $72,000 - $96,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above, and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ll love working here because:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit is a Hybrid Company.\u0026lt;/strong\u0026gt; We value flexibility and choice but also stay committed to regular in-person connection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The People.\u0026lt;/strong\u0026gt; You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Diverse Culture.\u0026lt;/strong\u0026gt; We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Perks.\u0026lt;/strong\u0026gt; Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. \u0026lt;strong\u0026gt;Benefits vary by country of employment.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit’s commitment to Diversity and Inclusion:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":2028,"name":"Marketing","child_ids":[299607,83212,135891,135892,83210],"parent_id":299614}],"offices":[{"id":234129,"name":"New York, New York, United States","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":202219,"name":"San Francisco, California, United States","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/taskrabbit/jobs/7283368","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3259521,"location":{"name":"San Francisco, California, United States"},"metadata":null,"id":7283368,"updated_at":"2026-05-19T09:07:20-04:00","requisition_id":"318","title":"Senior Financial Analyst, FP\u0026A","company_name":"Taskrabbit","first_published":"2025-10-03T12:19:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Taskrabbit:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.\u0026amp;nbsp;Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories.\u0026amp;nbsp;Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We are not able to provide visa sponsorship (including H-1B, OPT, or other employment-based visas) for this position. Candidates must be legally authorized to work in the United States without employer sponsorship now or in the future.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is seeking a Senior Financial Analyst to join our FP\u0026amp;amp;A team. The ideal candidate brings a background in both finance and data analytics. In this role, you’ll contribute to traditional FP\u0026amp;amp;A responsibilities—such as preparing budgets, forecasts, and monthly reporting—while also serving as a key data resource within the finance organization. You’ll help bridge the gap between business and financial data, ensuring accuracy and integrity across sources. In addition, you’ll play a critical role in developing and implementing frameworks to deepen our understanding of marketplace profitability and guide investment strategy. We’re looking for someone with a proven track record in financial analysis, data analytics, and problem-solving. A good fit for the role will be highly self-motivated, intellectually curious, and analytical, with a strong sense of ownership and ethics that ensure high-quality results every day.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you will work on:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and manage financial reports, models, and recurring forecasts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional partners—including Data Engineering, Business Intelligence, and Accounting—to ensure accuracy and consistency in our financial data sources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure changes to our business model are accurately captured in our financial reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze anomalies in data, uncovering root causes, risks and opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and maintain dashboards that track marketplace profitability and inform investment strategy (e.g., CAC/LTV, CPJ, unit economics, contribution margin).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct ROI analyses to evaluate and prioritize investment opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor/Master’s degree in math, analytics, finance, or other quantitative discipline\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of corporate finance, tech industry, investment banking, consulting, or data analytics\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong modeling skills - a spreadsheet wizard\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate complex ideas clearly to both technical and business audiences, effectively serving as a bridge between the two\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to identify critical business problems and address them through analytical models and solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with a curious mindset who can creatively solve problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team-player who enjoys jumping into an all-hands-on-deck startup environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable.\u0026amp;nbsp; total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $100,000 - $140,000. This range is representative of base pay only and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ll love working here because:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit is a Hybrid Company.\u0026lt;/strong\u0026gt; We value flexibility and choice but also stay committed to regular in-person connection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The People.\u0026lt;/strong\u0026gt; You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Diverse Culture.\u0026lt;/strong\u0026gt; We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Perks.\u0026lt;/strong\u0026gt; Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. \u0026lt;strong\u0026gt;Benefits vary by country of employment.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit’s commitment to Diversity and Inclusion:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":44823,"name":"Finance","child_ids":[135877,135878,135879],"parent_id":83199}],"offices":[{"id":202219,"name":"San Francisco, California, United States","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/taskrabbit/jobs/7430424","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3306244,"location":{"name":"San Francisco, California, United States"},"metadata":null,"id":7430424,"updated_at":"2026-04-08T12:19:31-04:00","requisition_id":"329","title":"Senior Machine Learning Engineer","company_name":"Taskrabbit","first_published":"2025-12-05T18:45:51-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Taskrabbit:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.\u0026amp;nbsp;Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories.\u0026amp;nbsp;Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We are not able to provide visa sponsorship (including H-1B, OPT, or other employment-based visas) for this position. Candidates must be legally authorized to work in the United States without employer sponsorship now or in the future.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Machine Learning is a cornerstone at Taskrabbit, and we\u0026#39;re looking for a seasoned Senior Machine Learning Engineer to join our team and help shape the future of ML/AI at Taskrabbit. This is a unique, full-stack role for an individual who is passionate about the entire machine learning lifecycle—from initial research and model development to building the robust infrastructure required to deploy and scale your work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Machine Learning Engineer, you will tackle exciting challenges that directly impact how people discover and connect with home services on the Taskrabbit platform. You will play a crucial role in advancing our capabilities in areas like search ranking, content discovery, and recommender systems. You will collaborate closely with data scientists and other engineers to design and implement novel algorithms, and you will partner with software engineers to ensure the scalability, reliability, and optimization of our models in production.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Work On:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Model Development \u0026amp;amp; Research:\u0026lt;/strong\u0026gt; Research, design, and implement machine learning models to solve key business problems in areas like search ranking, recommendations, and content discovery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;End-to-End ML Lifecycle:\u0026lt;/strong\u0026gt; Own the entire lifecycle of ML models, including feature engineering, training, evaluation, deployment, and monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Infrastructure \u0026amp;amp; Scalability:\u0026lt;/strong\u0026gt; Build scalable and reliable ML infrastructure and data pipelines that support reproducible feature engineering and machine learning model deployment in real-time, near real-time, and batch processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Performance \u0026amp;amp; Quality:\u0026lt;/strong\u0026gt; Build monitoring services to understand data quality and model performance of complex systems, and collaborate with engineering and science teams to optimize existing algorithms for training and evaluation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Software Engineering Excellence:\u0026lt;/strong\u0026gt; Independently solve complex problems, write clean, efficient, and sustainable code, and actively participate in code reviews, documentation, and the full software engineering lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Your Areas of Expertise:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We welcome applicants from a variety of backgrounds and experiences. Below gives you a sense of how we\u0026#39;re thinking about what you\u0026#39;ll need to be successful in the role.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BS, MS, or PhD in Computer Science, Statistics, Operations Research, or a related quantitative field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of industry experience building and deploying high-quality, production-grade machine learning models and systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong theoretical knowledge and hands-on experience in machine learning, particularly in areas like search, ranking, recommender systems, or NLP.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid software engineering skills with proficiency in one or more programming languages, including Python.​​ \u0026amp;nbsp;The candidate should have experience with popular ML libraries like Scikit-learn, lightgbm, xgboost, TensorFlow, PyTorch, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in SQL is also required for writing complex queries and transforming data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building REST API-based services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with modern data and ML technologies, such as Docker, Kubernetes, Kafka, Airflow, data warehouses (eg snowflake, redshift or BigQuery), and data lakes.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with dbt (Data Build Tool) is a plus for transforming and testing data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tools for Infrastructure as Code, such as Terraform, and CI/CD pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, with the ability to present complex findings and recommendations clearly to both technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for quickly learning new technologies and a drive to solve challenging problems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.\u0026amp;nbsp;The base pay range for this position is $150,000 - $200,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ll love working here because:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit is a Hybrid Company.\u0026lt;/strong\u0026gt; We value flexibility and choice but also stay committed to regular in-person connection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The People.\u0026lt;/strong\u0026gt; You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Diverse Culture.\u0026lt;/strong\u0026gt; We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Perks.\u0026lt;/strong\u0026gt; Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. \u0026lt;strong\u0026gt;Benefits vary by country of employment.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit’s commitment to Diversity and Inclusion:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":299617,"name":"Data","child_ids":[],"parent_id":299615}],"offices":[{"id":234129,"name":"New York, New York, United States","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":202219,"name":"San Francisco, California, United States","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/taskrabbit/jobs/7858166","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3422631,"location":{"name":"New York, New York, United States"},"metadata":null,"id":7858166,"updated_at":"2026-05-19T12:37:18-04:00","requisition_id":"371","title":"Senior Specialist, Ops Enablement \u0026 Automation","company_name":"Taskrabbit","first_published":"2026-05-15T18:05:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Taskrabbit:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.\u0026amp;nbsp;Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories.\u0026amp;nbsp;Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role operates on a hybrid schedule requiring two days of in-office collaboration, Tuesdays \u0026amp;amp; Wednesdays each week in our New York City Hub Office.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Specialist in Ops Enablement \u0026amp;amp; Automation, you’ll lead the delivery of complex automation and tooling projects that reduce manual effort and improve operational efficiency at scale. You’ll scope and build reliable workflow automations, architect smart internal tools, and collaborate across teams to ensure every solution is scalable, documented, and impactful. You’ll also support the development of junior teammates and contribute to team-wide standards and best practices.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Work On:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead automation projects: \u0026lt;/strong\u0026gt;Own the end-to-end delivery of cross-functional automation initiatives, from discovery through deployment and maintenance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design scalable systems: \u0026lt;/strong\u0026gt;Build modular, efficient, and reusable solutions using OutSystems or other low-code platforms + n8n, Zapier, Make.com or other similar automation orchestration platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentor and guide teammates:\u0026lt;/strong\u0026gt; Support the growth of Automation Associates and Specialists by providing guidance, reviewing work, and sharing best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate across functions: \u0026lt;/strong\u0026gt;Partner with Ops, Product, and Data to align automation efforts with business needs and technical standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Optimize performance and impact: \u0026lt;/strong\u0026gt;Monitor usage, improve resilience, and ensure automations are driving measurable time savings and quality gains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion documentation and quality: \u0026lt;/strong\u0026gt;Establish and maintain documentation and QA practices that ensure long-term maintainability and adoption.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Areas of Expertise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advanced automation delivery: \u0026lt;/strong\u0026gt;You’re confident in designing and implementing robust workflows with n8n, Zapier or Make.com, leveraging APIs, writing scripts and implementing AI in advanced workflow trees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;System thinker: \u0026lt;/strong\u0026gt;You build for scale, modularity, and long-term maintainability - not just quick fixes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional collaborator: \u0026lt;/strong\u0026gt;You’re skilled at working with technical and non-technical partners to align priorities and define solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentorship mindset: \u0026lt;/strong\u0026gt;You enjoy helping others grow by sharing your knowledge and setting high standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proactive leader: \u0026lt;/strong\u0026gt;You take initiative to identify gaps, suggest improvements, and raise the bar across tools, documentation, and execution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in n8n, Zapier or Make.com for complex automation development and orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced experience in building internal apps with OutSystems or similar low-code platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of REST APIs, webhooks, and structured data formats like JSON\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scripting experience in Python, JavaScript, or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity in SQL and BI with Sigma, Looker, or other analytics tools for performance tracking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Confluence, Jira, or Notion for documentation and team collaboration\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The base pay range for this position is \u0026lt;strong\u0026gt;$105,000 - $140,000\u0026lt;/strong\u0026gt;. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ll love working here because:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit is a Hybrid Company.\u0026lt;/strong\u0026gt; We value flexibility and choice but also stay committed to regular in-person connection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The People.\u0026lt;/strong\u0026gt; You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Diverse Culture.\u0026lt;/strong\u0026gt; We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Perks.\u0026lt;/strong\u0026gt; Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. \u0026lt;strong\u0026gt;Benefits vary by country of employment.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit’s commitment to Diversity and Inclusion:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":135907,"name":"Tech Operations","child_ids":[],"parent_id":83199}],"offices":[{"id":234129,"name":"New York, New York, United States","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/taskrabbit/jobs/7858225","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3422658,"location":{"name":"San Francisco, California, United States"},"metadata":null,"id":7858225,"updated_at":"2026-05-12T16:56:51-04:00","requisition_id":"372","title":"Senior Tasker Operations Manager","company_name":"Taskrabbit","first_published":"2026-05-12T16:56:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Taskrabbit:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.\u0026amp;nbsp;Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories.\u0026amp;nbsp;Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role operates on a hybrid schedule requiring two days of in-office collaboration per week in our Hub office in San Francisco.\u0026amp;nbsp; \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This highly visible, operationally-focused role is the primary day-to-day owner of Taskrabbit Delivery (formerly known as Dolly) operations within the Tasker Operations team. Taskrabbit Delivery currently has a separate supply base, tools, and a different product from the rest of the Taskrabbit business. As we further integrate Taskrabbit Delivery into the rest of the business, you will serve as the central point of continuity and operational excellence, ensuring supply remains healthy, reliable, and aligned with evolving TR standards.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the Senior Regional Manager for Tasker Success, your primary mission is to be the shepherd of Taskrabbit Delivery supply, responsible for maintaining supply performance and balancing supply with market demand in order to directly impact invoices and revenue. You will manage the full Taskrabbit Delivery supply lifecycle (post-acquisition), lead operational execution, and maintain the supply-demand balance needed to keep our operations running efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires strategic decision-making and cross-functional collaboration as well as strong analytical skills, and is ideal for a detail-oriented individual contributor who excels at managing complexity, driving execution, and ensuring operational stability across multiple markets.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Work On\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the operational owner of Taskrabbit Delivery supply, monitoring performance and health metrics across markets. Oversee supply lifecycles, programs, and communications to ensure a high-quality, continuous flow of Helpers and strong fulfillment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain critical supply-demand balance across markets, ensuring sufficient qualified Helpers to meet demand and support partnership objectives. Execute operational priorities, escalating risks, gaps, and market needs proactively.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Senior Supply Specialist to prioritize supply needs and address supply gaps through targeted registrations, onboarding, and prioritization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report on supply performance and health metrics, creating and maintaining dashboards and using analytics to inform strategic and tactical decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute tactical plays (communications) based on supply needs and market insights to drive supply alignment, behavior change, and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own your Book of Business of Helpers, ensuring high activation, retention, utilization, billing, and quality across the United States. Coach and mentor Helpers daily, helping them become highly successful on the platform and achieve their goals.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure consistent delivery and effective execution of virtual programs that advise new and tenured Helpers in group settings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead local community engagement, organizing and executing events that connect and support the Helper community.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Quality team to execute quality initiatives that support reliability, compliance, and strong operational performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support automation initiatives to increase efficiency and operational scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consult when needed on partnership assessments and drive operational launches, ensuring new Taskrabbit Delivery partnerships are onboarded smoothly and efficiently with prepared Helpers and aligned supply levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align Taskrabbit Delivery operations with broader Taskrabbit processes, standards, and tools, ensuring Helpers understand and adhere to updated expectations as Taskrabbit Delivery evolves toward further platform integration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel up to 10% to attend team and metro-specific events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt to evolving business needs, taking on other duties as necessary.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent business experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in operational, program management, or customer-facing roles, demonstrating an ability to drive complex business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A seasoned strategist who builds, executes, and rigorously measures the impact of initiatives from start to finish.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert in digging into data to understand trends, and has strong data communication skills. Proficiency with Sigma (or similar data tool) and SQL are strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equally comfortable diving deep into data and talking with Helpers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Naturally curious and resourceful, with a strong instinct to investigate problems from multiple angles and uncover root causes — always on the lookout for smarter, more creative solutions that challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A hands-on operator who isn\u0026#39;t afraid to roll up their sleeves — comfortable moving between strategy and execution to drive real outcomes, and energized by finding ways to automate, streamline, and build new tools that accelerate impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized, self-motivated, and adept at prioritization and scoping complex projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A gifted collaborator who can influence internal stakeholders and cross-functional teams (Business Intelligence, Tasker Success, Partnerships) without direct authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating at a fast pace in an entrepreneurial environment, while navigating ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energized by the challenge of finding opportunities to unify our platforms faster and drive innovative solutions at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptionally customer-centric, with a deep passion for the Helper experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An open, authentic, and skilled communicator with comfort presenting analysis and strategic recommendations to leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The base pay range for this position is $88,000 - $118,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ll love working here because:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit is a Hybrid Company.\u0026lt;/strong\u0026gt; We value flexibility and choice but also stay committed to regular in-person connection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The People.\u0026lt;/strong\u0026gt; You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Diverse Culture.\u0026lt;/strong\u0026gt; We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Perks.\u0026lt;/strong\u0026gt; Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. \u0026lt;strong\u0026gt;Benefits vary by country of employment.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit’s commitment to Diversity and Inclusion:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":299610,"name":"Tasker Operations","child_ids":[],"parent_id":299608}],"offices":[{"id":202219,"name":"San Francisco, California, United States","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/taskrabbit/jobs/7930453","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3446009,"location":{"name":"Remote Portugal"},"metadata":null,"id":7930453,"updated_at":"2026-05-20T16:58:43-04:00","requisition_id":"376","title":"Sr. Supervisor, Customer Support Quality","company_name":"Taskrabbit","first_published":"2026-05-20T16:58:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Taskrabbit:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.\u0026amp;nbsp;Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories.\u0026amp;nbsp;Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Supervisor, CS Quality, you will play a key role in ensuring the consistency, effectiveness, and continuous improvement of our Customer Service (CS) Quality program. Reporting to the Senior Manager, you will lead a global team of CS Quality Associates and take ownership of quality performance across our operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a people management role suited for an experienced leader. You will be responsible for driving team performance and development, while also shaping and evolving our QA framework to support high-quality customer experiences at scale. You will also play a key role in driving CS process improvement by translating quality insights into actionable operational enhancements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our CS and QA teams operate across the US and EU, and you will oversee a distributed team across multiple time zones. You will ensure alignment and consistency across regions, including close collaboration with our BPO partners to maintain shared standards and expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition to team leadership, you will work cross-functionally with internal stakeholders to identify opportunities for process, policy, and performance improvements, contributing directly to the delivery of exceptional customer service. You will act as a key connector between Quality, Performance, and CS Leadership to ensure improvement opportunities are prioritized and executed effectively.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will also be responsible for aligning QA capacity with business needs by forecasting evaluation volumes, partnering closely with Workforce Management, and ensuring team productivity and cost efficiency at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Work On\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Team Leadership \u0026amp;amp; Performance Management\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage, coach, and develop a team of 5 to 10 CS Quality Associates across multiple regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive team performance through clear goal-setting, regular feedback, and structured development plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster strong engagement, accountability, and high performance standards within the team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Quality Program Ownership\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own QA performance metrics and reporting, ensuring accuracy, visibility, and actionable insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously evolve the QA framework, including evaluation rubrics, methodologies, and calibration processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify trends and gaps in quality performance, translating insights into prioritized improvement initiatives (including defining and prioritizing CS process improvement opportunities based on QA insights)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Global Operations \u0026amp;amp; Consistency\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure alignment and consistency in QA standards across US and EU operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt processes to effectively support a globally distributed team while maintaining high standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with BPO vendors to ensure quality expectations are clearly defined, met, and consistently applied\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Stakeholder Collaboration \u0026amp;amp; Continuous Improvement\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams (i.e, CS Operations, Training, Policy) to drive continuous improvement initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the evolution of internal policies and customer experience standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use QA insights to influence decision-making and enhance overall service delivery and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the review and alignment of proposed improvement plans with CS Leadership, ensuring clarity on impact, feasibility, and prioritization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the execution and rollout of approved process improvements, ensuring effective implementation and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Workforce Planning \u0026amp;amp; Operational Efficiency\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own forecasting of QA evaluation volumes based on contact projections and quality coverage targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Workforce Management (WFM) to translate business volume into QA capacity and resourcing needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the QA team operates efficiently by balancing evaluation output, quality, and cost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and optimize team productivity to drive strong return on investment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and adapt team structure and workload to meet evolving quality coverage goals (i.e, increasing evaluation targets)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Areas of Expertise\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a people management role (this is not an entry-level position)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in Quality Assurance within Customer Service or a similar environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with global teams across multiple time zones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage vendor/BPO relationships and drive alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical mindset with the ability to translate data into actionable insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and stakeholder management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or scaling QA programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with QA tools, scorecards, and calibration processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in fast-paced, high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.\u0026amp;nbsp;The base pay range for this position is €40,000 - €50,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ll love working here because:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit is a Hybrid Company.\u0026lt;/strong\u0026gt; We value flexibility and choice but also stay committed to regular in-person connection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The People.\u0026lt;/strong\u0026gt; You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Diverse Culture.\u0026lt;/strong\u0026gt; We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Perks.\u0026lt;/strong\u0026gt; Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. \u0026lt;strong\u0026gt;Benefits vary by country of employment.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit’s commitment to Diversity and Inclusion:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":299616,"name":"Customer Support","child_ids":[],"parent_id":45515}],"offices":[{"id":375043,"name":"Remote Portugal","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/taskrabbit/jobs/7769591","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3402816,"location":{"name":"San Francisco, California, United States"},"metadata":null,"id":7769591,"updated_at":"2026-05-01T13:00:15-04:00","requisition_id":"363","title":"Staff Back-End Engineer, Commerce","company_name":"Taskrabbit","first_published":"2026-05-01T13:00:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Taskrabbit:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.\u0026amp;nbsp;Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories.\u0026amp;nbsp;Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role operates on a hybrid schedule requiring two days of in-office collaboration per week in our San Francisco office.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;div class=\u0026quot;p-pdf_iframe__page\u0026quot; data-page-number=\u0026quot;1\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot; data-main-rotation=\u0026quot;0\u0026quot;\u0026gt;We\u0026#39;re seeking a Staff Backend Engineer to join our remotely distributed Commerce team, someone who doesn\u0026#39;t just build, but raises the quality bar across our entire ecosystem. You\u0026#39;ll be instrumental in shaping the reliability, performance, and maintainability of our critical financial infrastructure, directly impacting how our customers and taskers experience money.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot; data-main-rotation=\u0026quot;0\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot; data-main-rotation=\u0026quot;0\u0026quot;\u0026gt;Our Commerce team is at the heart of our operations, building and maintaining the billing, payment processing, payouts and taxes/fees that make money simple and accessible. As a Staff Software Engineer, you\u0026#39;ll dive deep into our systems, not only delivering new features but also acting as a critical advocate for engineering rigor and operational excellence. You\u0026#39;ll work independently and collaboratively in our team, tackling complex challenges and leaving a lasting impact on our codebase and processes.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot; data-main-rotation=\u0026quot;0\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot; data-main-rotation=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Architect:\u0026lt;/strong\u0026gt; Define the multi-quarter technical roadmap for Commerce domains (payments, payouts, billing) along with the engineering manager and architects - driving strategy, addressing tech debt, and evolving scalable system architecture, APIs, and data models for financial correctness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech Lead: \u0026lt;/strong\u0026gt;Lead complex, cross-team technical initiatives involving Taskrabbit, Stripe, and Sovos. Collaborate across engineering, finance, and product to align on architecture and manage dependencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solver:\u0026lt;/strong\u0026gt; Translate ambiguous, high-stakes business goals into clear technical strategies, designs, and experiments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence: \u0026lt;/strong\u0026gt;Elevate reliability and observability (Datadog, Kafka) for money-flow systems. Own complex production debugging and drive systemic fixes. Improve incident response and automate reconciliation workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multiplier: \u0026lt;/strong\u0026gt;Serve as a Ruby on Rails subject-matter expert, champion high-quality testing (RSpec) for financial systems, mentor engineers, and produce durable technical documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion Spec-Driven Development (SDD)\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;: \u0026lt;/strong\u0026gt;Lead the adoption of Spec-Driven Development (SDD) with AI tools, ensuring engineers consistently turn well-defined specs into robust Ruby on Rails implementations and comprehensive RSpec unit and integration tests.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot; data-main-rotation=\u0026quot;0\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot; data-main-rotation=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years professional backend engineering, with demonstrated Staff-level impact (leading complex domains, influencing multiple teams).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in building and evolving large Ruby on Rails applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong SQL and data modeling for financial use cases (Postgres, Snowflake).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with async/event-driven systems (Kafka) handling financial data(idempotency, ordering).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record designing and owning observability/alerting for critical systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mastery in production debugging, modernization, and RSpec testing for financial correctness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, ability to influence without authority, and a strong ownership mentality for systems handling money and trust.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Bonus Points if you have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in fintech, billing, or e‑commerce domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on AI tools experience with Claude, Augment CLI et al\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on work integrating with Stripe, tax engines (e.g., Sovos), or similar providers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with accounting and financial reconciliation flows, audits, or compliance-sensitive systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with microservice and event-driven architectures at scale.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The base pay range for this position is $150,000 - $200,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ll love working here because:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit is a Hybrid Company.\u0026lt;/strong\u0026gt; We value flexibility and choice but also stay committed to regular in-person connection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The People.\u0026lt;/strong\u0026gt; You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Diverse Culture.\u0026lt;/strong\u0026gt; We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Perks.\u0026lt;/strong\u0026gt; Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. \u0026lt;strong\u0026gt;Benefits vary by country of employment.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit’s commitment to Diversity and Inclusion:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1759,"name":"Engineering","child_ids":[],"parent_id":299615}],"offices":[{"id":202219,"name":"San Francisco, California, United States","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/taskrabbit/jobs/7590051","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3355148,"location":{"name":"San Francisco, California, United States"},"metadata":null,"id":7590051,"updated_at":"2026-04-09T15:13:11-04:00","requisition_id":"348","title":"Staff Software Engineer - Demand Services Team","company_name":"Taskrabbit","first_published":"2026-02-17T14:41:37-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Taskrabbit:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.\u0026amp;nbsp;Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories.\u0026amp;nbsp;Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We are not able to provide visa sponsorship (including H-1B, OPT, or other employment-based visas) for this position. Candidates must be legally authorized to work in the United States without employer sponsorship now or in the future.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role:\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Demand Services Team is architecting the future of Taskrabbit’s service engine. Our mission is to build a scalable, event-driven ecosystem that captures client needs with more precision than ever before. This domain focuses on decoupling Demand from Supply and dismantling legacy constraints, empowering the platform to handle our customers\u0026#39; complex needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Staff Engineer on this team, you won’t just be maintaining a domain system, you will be building the foundation that unlocks high-value revenue streams and enables Taskrabbit to expand into entirely new categories. You will play a pivotal role in creating a better everyday life for our users by making complex home services feel seamless.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join us in creating a better everyday life for everyday people.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;You will be:\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Designing \u0026amp;amp; Driving the implementation of complex, high-volume backend solutions, focusing on core demand flow and event-driven architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the team’s technical roadmap by proposing and executing platform improvements that dismantle legacy constraints and increase scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and collaborate with junior engineers, guiding them through complex design decisions, best practices, and effective goal decomposition.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and document best-in-class coding patterns and domain standards, ensuring they are accessible and actionable across the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a culture of excellence through thorough code reviews and by troubleshooting complex performance, testing, and deployment issues in a high-traffic production environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner effectively with Product, Design, and other domain teams to ensure cohesive feature delivery and a seamless user experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;You should have:\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of professional experience in software development, with a primary focus on building and scaling complex backend systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert-level proficiency in JavaScript, TypeScript, and the NestJS framework, with a proven track record of delivering high-quality, production-grade features at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive experience building and consuming API-driven applications (e.g., RESTful services) and a strong understanding of microservice architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A solid foundation in Domain-Driven Design (DDD) principles and the ability to apply them to solve complex business logic challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Kafka or similar event-streaming platforms to build decoupled, resilient systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong commitment to code quality, comprehensive documentation, and a mindset geared toward operational excellence and system reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in Ruby on Rails with a proven ability to navigate and interpret complex legacy codebases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating in a distributed systems environment and a solid conceptual understanding of event-driven architecture (e.g., using message queues or streams).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and supporting containerized applications deployed into Kubernetes infrastructures.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.\u0026amp;nbsp;The base pay range for this position is $150,000 - $200,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ll love working here because:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit is a Hybrid Company.\u0026lt;/strong\u0026gt; We value flexibility and choice but also stay committed to regular in-person connection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The People.\u0026lt;/strong\u0026gt; You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Diverse Culture.\u0026lt;/strong\u0026gt; We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Perks.\u0026lt;/strong\u0026gt; Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. \u0026lt;strong\u0026gt;Benefits vary by country of employment.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit’s commitment to Diversity and Inclusion:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":1759,"name":"Engineering","child_ids":[],"parent_id":299615}],"offices":[{"id":202219,"name":"San Francisco, California, United States","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/taskrabbit/jobs/7858101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3422603,"location":{"name":"Canada"},"metadata":null,"id":7858101,"updated_at":"2026-05-20T09:36:12-04:00","requisition_id":"370","title":"Strategy \u0026 Operations Specialist, Canada","company_name":"Taskrabbit","first_published":"2026-05-11T10:26:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Taskrabbit:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.\u0026amp;nbsp;Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories.\u0026amp;nbsp;Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our team as \u0026lt;strong\u0026gt;GTM Specialist, Canada\u0026lt;/strong\u0026gt; and play a key role in driving growth in Canada. This position is ideal for someone who thrives in fast-paced environments, excels at cross-functional collaboration, working with external partners and is passionate about optimizing marketplace dynamics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the Canada Country Manager and sits within the North America Commercial organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work closely with the Canada Country Manager and cross-functional teams to execute market strategy, efficient tactical and operational plans to meet commercial goals, and strong propositions for both customers and taskers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Work On\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct market analysis to understand local dynamics, competitive landscape, and tasker/client behavior, translating insights into opportunities that sharpen commercial strategy and metro-level priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Country Manager to develop and execute on-the-ground initiatives that optimise and improve local fulfilment, supply activation, and client retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive local/cultural marketing ideas, initiatives, and channels to increase brand awareness, in partnership with marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Marketing and Brand to develop and localize metro-specific campaigns and category initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Orchestrate large-scale metro activations and brand moments in collaboration with cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Country Manager and cross functional teams to support partnerships with local initiatives and on-site activations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support with the execution of seasonal supply planning in partnership with Tasker Success Managers (TSMs), with tailored strategies for high-priority metros.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Areas of Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years in strategy, operations, or marketplace roles with demonstrated impact on localized growth or P\u0026amp;amp;L performance. Any experience in marketing is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual French and English.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical skills with experience applying funnel optimization, LTV/CAC metrics, and supply/demand modeling to real-world decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and relationship building skills, and comfortable presenting to large groups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and implementing repeatable go-to-market strategies or activations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working autonomously while coordinating across departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working heavily with data, and operating at a fast pace in an entrepreneurial environment. Experience working in a startup is a plus, especially a marketplace platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Role includes some travel within Canada and occasional travel to the United States.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ideal (Nice to have skills):\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An understanding of the dynamics underlying a two-sided marketplace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working for a global brand.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location\u0026lt;/strong\u0026gt;: Toronto preferred, will also consider Montreal or Vancouver.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable.\u0026amp;nbsp; total compensation consists of base pay + bonus + benefits + perks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The base pay range for this position is \u0026lt;strong\u0026gt;$76,000 - 110,000 CAD\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;.\u0026lt;/strong\u0026gt; This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ll love working here because:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit is a Hybrid Company.\u0026lt;/strong\u0026gt; We value flexibility and choice but also stay committed to regular in-person connection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The People.\u0026lt;/strong\u0026gt; You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Diverse Culture.\u0026lt;/strong\u0026gt; We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Perks.\u0026lt;/strong\u0026gt; Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. \u0026lt;strong\u0026gt;Benefits vary by country of employment.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit’s commitment to Diversity and Inclusion:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":299614,"name":"Commercial","child_ids":[2028,299608,299611,83211,299607,83212,135891,135892,83210,299609,299610,135916,299606,86102],"parent_id":null}],"offices":[{"id":172933,"name":"Remote Canada","location":"Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/taskrabbit/jobs/7766055","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3401451,"location":{"name":"Germany"},"metadata":null,"id":7766055,"updated_at":"2026-05-26T06:47:57-04:00","requisition_id":"362","title":"Tasker Operations Manager","company_name":"Taskrabbit","first_published":"2026-04-01T17:50:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Taskrabbit:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.\u0026amp;nbsp;Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories.\u0026amp;nbsp;Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p data-start=\u0026quot;211\u0026quot; data-end=\u0026quot;348\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Please submit your CV/resume in English, as this role operates in an English-speaking environment. This is a remote position based in Germany. Occasional travel to Berlin may be required for team collaboration and business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit connects busy people in need of help with trusted local Taskers who can lend a hand with everything from home repairs to errands, with the goal of being the number one home services platform in the countries we serve. A Tasker gets paid to do what they love, when and where they want — all while saving the day for someone in their city. The Tasker Success team helps Taskers achieve their personal tasking goals using Taskrabbit.\u0026amp;nbsp; The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. We’re proactive—helping Taskers before they realize they need support. These approaches, employed at the local level, result in higher quality, more retentive, and more satisfied Taskers. The work you do will support our overall managed marketplace strategy, helping to ensure that every job gets done so well that Taskers and clients come back again and again.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be responsible for a specific set of metropolitan areas, driving key metrics for the company as well as supply alignment in those metros, which result in increased invoices and revenue. You will be the face of Taskrabbit to Taskers in your market and seen as a regional expert across the organization.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive invoices and revenue by analyzing supply data and taking targeted actions to improve supply health, booking conversion, and Tasker quality at key stages of the Tasker lifecycle—including activation, billing, retention, and churn. Advise and/or take direct action to acquire quality Taskers when needed.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a regional subject-matter expert—monitoring market performance, responding to data trends, and tailoring programs and supply tactics to local dynamics and Tasker performance.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help Taskers in your Book of Business thrive through performance coaching (in 1:1 and group settings) in person and virtually, at every stage of the Tasker lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively grow Tasker participation in scaled lifecycle programs to reach more Taskers. Determine the most effective communication channels to reach Taskers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master the Tasker lifecycle and use data-driven insights to identify gaps, recommend cross-functional improvements, and drive better outcomes throughout the entire platform experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong data fluency to communicate performance insights and business impact to various teams and leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and lead experiments to improve supply alignment and Tasker success.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a product expert. Know what features are live, how they work, and be able to explain them to an external audience. Validate and submit bug reports when we hear issues from Taskers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead community engagement efforts—hosting office hours, profile workshops, and Tasker socials to foster a vibrant and inclusive community.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work crossfunctionally with Product, Customer Support, Partnerships, Marketing, Legal, and other Commercial Operations teams to advocate for solutions that support Taskers and drive invoices and revenue.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share learnings, pitfalls, and wins with the global Tasker Operations team to improve programs and/or create new ones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel up to 10% for metro-specific and team events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Based in Berlin or an easily commutable distance into this city, with availability to potentially travel to other main regions as required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years in marketplace operations, customer success, community management, or comparable roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full professional fluency in English and German.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proficient user of data to derive actionable insights and make decisions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A highly effective and confident communicator and negotiator virtually, on the phone, and in person; a skilled facilitator who can engage audiences from 1 to 100.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter who’s opportunistic and comfortable with problem-solving on the fly in a fast-paced environment and knows when to ask for help.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A low‑ego collaborator who thrives in fast‑moving, globally distributed teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience managing and maintaining strong relationships with cross-functional teams to drive results and achieve business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An enthusiastic “people person” who derives joy from helping people succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized with excellent time management and prioritization skills, and phenomenal attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring passion and playfulness to your work and those around you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with BI, Google Workspace, and customer success tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience managing community programs across multiple metros or countries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SQL and Sigma proficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketplace or gig‑economy background.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Romanian language proficiency is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.\u0026amp;nbsp;The base pay range for this position is €43,000 - €56,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ll love working here because:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit is a Hybrid Company.\u0026lt;/strong\u0026gt; We value flexibility and choice but also stay committed to regular in-person connection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The People.\u0026lt;/strong\u0026gt; You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Diverse Culture.\u0026lt;/strong\u0026gt; We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Perks.\u0026lt;/strong\u0026gt; Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. \u0026lt;strong\u0026gt;Benefits vary by country of employment.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit’s commitment to Diversity and Inclusion:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":299614,"name":"Commercial","child_ids":[2028,299608,299611,83211,299607,83212,135891,135892,83210,299609,299610,135916,299606,86102],"parent_id":null}],"offices":[{"id":88430,"name":"Remote Germany","location":"Germany","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/taskrabbit/jobs/7938872","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3449242,"location":{"name":"London, England, United Kingdom"},"metadata":null,"id":7938872,"updated_at":"2026-05-21T11:34:57-04:00","requisition_id":"377","title":"Tasker Success Manager, UK","company_name":"Taskrabbit","first_published":"2026-05-21T11:34:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Taskrabbit:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.\u0026amp;nbsp;Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories.\u0026amp;nbsp;Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role operates on a hybrid schedule requiring two days in-office per week in our London office.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit connects busy people in need of help with trusted local Taskers who can lend a hand with everything from home repairs to errands, with the goal of being the number one home services platform in the countries we serve. A Tasker gets paid to do what they love, when and where they want — all while saving the day for someone in their city. The Tasker Success team helps Taskers achieve their personal tasking goals using Taskrabbit.\u0026amp;nbsp; The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. We’re proactive—helping Taskers before they realize they need support. These approaches, employed at the local level, result in higher quality, more retentive, and more satisfied Taskers. The work you do will support our overall managed marketplace strategy, helping to ensure that every job gets done so well that Taskers and clients come back again and again.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be responsible for a specific set of metropolitan areas, driving key metrics for the company as well as supply alignment in those metros, which result in increased invoices and revenue.\u0026amp;nbsp; You will be the face of Taskrabbit to Taskers in your market and seen as a regional expert across the organization.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive invoices and revenue by analyzing supply data and taking targeted actions to improve supply health, booking conversion, and Tasker quality at key stages of the Tasker lifecycle—including activation, billing, retention, and churn. Advise and/or take direct action to acquire quality Taskers when needed.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a regional subject-matter expert—monitoring market performance, responding to data trends, and tailoring programs and supply tactics to local dynamics and Tasker performance.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help Taskers in your Book of Business thrive through performance coaching (in 1:1 and group settings) in person and virtually, at every stage of the Tasker lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively grow Tasker participation in scaled lifecycle programs to reach more Taskers. Determine the most effective communication channels to reach Taskers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master the Tasker lifecycle and use data-driven insights to identify gaps, recommend cross-functional improvements, and drive better outcomes throughout the entire platform experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong data fluency to communicate performance insights and business impact to various teams and leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and lead experiments to improve supply alignment and Tasker success.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a product expert. Know what features are live, how they work, and be able to explain them to an external audience. Validate and submit bug reports when we hear issues from Taskers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead community engagement efforts—hosting office hours, profile workshops, and Tasker socials to foster a vibrant and inclusive community.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work crossfunctionally with Product, Customer Support, Partnerships, Marketing, Legal, and other Commercial Operations teams to advocate for solutions that support Taskers and drive invoices and revenue.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share learnings, pitfalls, and wins with the global Tasker Operations team to improve programs and/or create new ones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel up to 10% for metro-specific and team events.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Based in London or an easily commutable distance into this city, with availability to potentially travel to other main regions as required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years in marketplace operations, customer success, community management, or comparable roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full professional fluency in English.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proficient user of data to derive actionable insights and make decisions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A highly effective and confident communicator and negotiator virtually, on the phone, and in person; a skilled facilitator who can engage audiences from 1 to 100.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter who’s opportunistic and comfortable with problem-solving on the fly in a fast-paced environment and knows when to ask for help.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A low‑ego collaborator who thrives in fast‑moving, globally distributed teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience managing and maintaining strong relationships with cross-functional teams to drive results and achieve business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An enthusiastic “people person” who derives joy from helping people succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized with excellent time management and prioritization skills, and phenomenal attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring passion and playfulness to your work and those around you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with BI, Google Workspace, and customer success tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience managing community programs across multiple metros or countries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SQL and Sigma proficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketplace or gig‑economy background.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are guided by five core values: Be Bold, Own The Challenge, Win Together With Heart, Move Forward, Move Fast, and Obsess Over Clients and Taskers. These principles shape every decision we make—fueling experimentation, ownership, empathetic collaboration, rapid iteration, and an unwavering focus on delivering exceptional experiences for both clients and Taskers.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The base pay range for this position is £40,000–£57,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;You’ll love working here because:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit is a Hybrid Company.\u0026lt;/strong\u0026gt; We value flexibility and choice but also stay committed to regular in-person connection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The People.\u0026lt;/strong\u0026gt; You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Diverse Culture.\u0026lt;/strong\u0026gt; We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Perks.\u0026lt;/strong\u0026gt; Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. \u0026lt;strong\u0026gt;Benefits vary by country of employment.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit’s commitment to Diversity and Inclusion:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":299610,"name":"Tasker Operations","child_ids":[],"parent_id":299608}],"offices":[{"id":202221,"name":"London, England, United Kingdom","location":"London, England, United Kingdom","child_ids":[],"parent_id":null}]}],"meta":{"total":14}}