{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/tailorcare2023/jobs/4686144006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","employment":"employment_required","internal_job_id":4550064006,"location":{"name":"United States"},"metadata":null,"id":4686144006,"updated_at":"2026-06-02T13:05:02-04:00","requisition_id":"269","title":"Associate Actuary","company_name":"TailorCare ","first_published":"2026-06-02T13:05:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About TailorCare\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;TailorCare is transforming the experience of specialty care. Our comprehensive care program takes a profoundly personal, evidence-based approach to improving patient outcomes for joint, back, and muscle conditions. By carefully assessing patients\u0026#39; symptoms, health histories, preferences, and goals with predictive data and the latest evidence-based guidelines, we help patients choose and navigate the most effective treatment pathway for them every step of the way.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;TailorCare values the experiences and perspectives of individuals from all backgrounds. We are a highly collaborative, curious, and determined team passionate about scaling a high-growth start-up to improve the lives of those in pain. TailorCare is a remote-first company with our corporate office located in Nashville.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an Associate Actuary to join our Actuarial team. You will have a key role in TailorCare\u0026#39;s expansion and in bringing our comprehensive MSK services to more patients through risk-based partnerships with health plans and other risk-bearing entities. Your responsibilities will include refining our pricing models to ensure they align with industry best practices, establishing risk mitigation strategies to help evaluate our risk-based contracts with clients, and working closely with our growth team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Primary Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and troubleshoot complex scripts and reports using SQL, Python, and Excel to support actuarial and financial analyses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce monthly VBC financial reporting, including IBNR estimates, for finance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain models supporting pricing, population health, and financial analysis across the enterprise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interpret and analyze data from multiple sources — claims, provider, member, and encounters — to identify and assess the business impact of trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create pricing models and lead pricing on all new TailorCare deals, including building and refining deal-level models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review contracts on new and existing deals from an actuarial lens\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate medical cost and utilization trends and contract performance across all existing TailorCare deals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain risk mitigation strategies, including contract-based protections, reserving, stop-loss, and reinsurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain innovative models that project MSK utilization, cost benchmarks, and TailorCare\u0026#39;s cost savings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop reserving methodology, calculate monthly IBNR, and report contract performance and insights into cost drivers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously monitor and improve models to ensure they meet the evolving needs of clients, regulatory requirements, and internal stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop standards and processes to ensure the accuracy, reliability, and relevance of actuarial models, analyses, and reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on national, market, and deal-specific trends to support internal and external stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion TailorCare\u0026#39;s mission, values, and operating principles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s or Master\u0026#39;s degree in Actuarial Science, Mathematics, Statistics, or a related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Associate of the Society of Actuaries (ASA) required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 4–7 years of actuarial experience in healthcare, with a focus on pricing, claims trending, utilization management, underwriting, and/or benefits analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent computer programming skills in SQL required; Python or R strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in actuarial modeling, statistical analysis, and predictive analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication skills, with the ability to effectively collaborate with and influence cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving abilities with keen attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a fast-paced, dynamic startup environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Value-based care deal experience is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability and willingness to travel up to 10% as needed for onsite meetings, team collaboration, and company events.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s In It For You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Meaningful Work:\u0026lt;/strong\u0026gt; We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work Environment: \u0026lt;/strong\u0026gt;We operate as a remote-first company with options for a hybrid work model in Nashville.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Time Off:\u0026lt;/strong\u0026gt; Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Family First: \u0026lt;/strong\u0026gt;We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets!\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comprehensive Benefits:\u0026lt;/strong\u0026gt; From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fair Compensation:\u0026lt;/strong\u0026gt; We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Community:\u0026lt;/strong\u0026gt; We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4011222006,"name":"Actuarial Services ","child_ids":[],"parent_id":null}],"offices":[{"id":4005829006,"name":"Remote ","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/tailorcare2023/jobs/4686655006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"employment":"employment_required","internal_job_id":4550356006,"location":{"name":"United States"},"metadata":null,"id":4686655006,"updated_at":"2026-06-05T13:47:49-04:00","requisition_id":"271","title":"Care Advocate (Shift: 8-5p MST)","company_name":"TailorCare ","first_published":"2026-06-04T09:08:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About TailorCare\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;TailorCare is transforming the experience of specialty care. Our comprehensive care program takes a profoundly personal, evidence-based approach to improving patient outcomes for joint, back, and muscle conditions. By carefully assessing patients\u0026#39; symptoms, health histories, preferences, and goals with predictive data and the latest evidence-based guidelines, we help patients choose and navigate the most effective treatment pathway for them every step of the way.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;TailorCare values the experiences and perspectives of individuals from all backgrounds. We are a highly collaborative, curious, and determined team passionate about scaling a high-growth start-up to improve the lives of those in pain. TailorCare is a remote-first company with our corporate office located in Nashville.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Care Advocate\u0026lt;/strong\u0026gt;, you will be responsible for engaging prospective patients through proactive outbound calls and multichannel outreach to drive awareness and enrollment in TailorCare’s musculoskeletal (MSK) care navigation program. You’ll often serve as the first point of contact, guiding patients through the value of our services and creating a personalized, empathetic, and compelling experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-volume, outbound call center role focused on healthcare engagement, where you will connect with patients and their caregivers to identify barriers and motivate them to take action toward improved musculoskeletal (MSK) care.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a non-exempt (hourly) position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Schedule\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a \u0026lt;strong\u0026gt;100% remote\u0026lt;/strong\u0026gt; role. Candidates must be available to work hours aligned with \u0026lt;strong\u0026gt;Central and Mountain Time Zones.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct high-volume outbound calls and multichannel outreach (phone, SMS, email) to eligible patients to introduce TailorCare’s services and support program enrollment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly and empathetically communicate TailorCare’s value proposition, tailoring the conversation to patient goals, concerns, and motivations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trust and rapport quickly using active listening, motivational interviewing, and a compassionate approach to effectively engage patients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and address common patient questions, barriers, or objections while maintaining a calm, supportive tone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate empathy, professionalism, and consistency across all patient interactions, representing TailorCare’s values and mission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document all patient interactions accurately and thoroughly within internal systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet or exceed performance targets related to outreach volume, patient engagement, enrollment, and call quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate patient handoffs with internal care teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in regular team meetings and contribute to a culture of learning and collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Surface feedback on outreach trends, barriers, or script effectiveness to appropriate team members for continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Required:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in outbound call center, inside sales, telephonic outreach, or patient engagement roles—preferably in a healthcare, health plan, or health tech environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication, persuasion, and active listening skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage a high call volume while maintaining accuracy and empathy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with productivity targets and quality metrics in a fast-paced, tech-enabled environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High comfort level with technology, including Google Suite, CRMs, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to effectively collaborate with multidisciplinary teams\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational and prioritization skills\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with motivational interviewing and/or patient coaching strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Medicare populations and a basic understanding of Medicare Health Plans\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of medical terminology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with remote/telemedicine care delivery\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s In It For You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Meaningful Work:\u0026lt;/strong\u0026gt; We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work Environment: \u0026lt;/strong\u0026gt;We operate as a remote-first company with options for a hybrid work model in Nashville.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Time Off:\u0026lt;/strong\u0026gt; Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Family First: \u0026lt;/strong\u0026gt;We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets!\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comprehensive Benefits:\u0026lt;/strong\u0026gt; From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fair Compensation:\u0026lt;/strong\u0026gt; We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Community:\u0026lt;/strong\u0026gt; We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4011229006,"name":"Clinical Operations ","child_ids":[],"parent_id":null}],"offices":[{"id":4005829006,"name":"Remote ","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/tailorcare2023/jobs/4682061006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4547989006,"location":{"name":"United States"},"metadata":null,"id":4682061006,"updated_at":"2026-06-01T13:18:42-04:00","requisition_id":"266","title":"Contract Physical Therapist ","company_name":"TailorCare ","first_published":"2026-05-15T18:59:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About TailorCare\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;TailorCare is transforming the experience of specialty care. Our comprehensive care program takes a profoundly personal, evidence-based approach to improving patient outcomes for joint, back, and muscle conditions. By carefully assessing patients\u0026#39; symptoms, health histories, preferences, and goals with predictive data and the latest evidence-based guidelines, we help patients choose and navigate the most effective treatment pathway for them every step of the way.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;TailorCare values the experiences and perspectives of individuals from all backgrounds. We are a highly collaborative, curious, and determined team passionate about scaling a high-growth start-up to improve the lives of those in pain. TailorCare is a remote-first company with our corporate office located in Nashville.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking passionate Physical Therapists to join our growing TelePT Network as independent 1099 contractors. Our ideal candidates are committed to improving the quality, accessibility, and effectiveness of healthcare through innovative virtual care delivery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applicants should have experience treating orthopedic conditions and be comfortable providing care through both synchronous and asynchronous telerehabilitation platforms. Due to strong interest and continued growth, we are currently recruiting licensed Physical Therapists residing in any U.S. state. Compact licensure is preferred.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are especially interested in clinicians with flexible availability to support patients across multiple U.S. time zones.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Primary Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Screen patients via Zoom, phone, and text outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assign and modify digital musculoskeletal (MSK) care plans based on individual patient needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Determine patient suitability for digital rehabilitation pathways\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document all patient interactions in a timely and accurate manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Receive patient assignments through both scheduled visits and on-demand care workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a minimum availability of 8 hours per week (or 30 hours per month), with schedules posted at least one week in advance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Licensed Doctor of Physical Therapy (DPT) or Master’s in Physical Therapy with a strong orthopedic clinical background\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of clinical experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active professional liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of clinical workflows and healthcare processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in telehealth or virtual care delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating technology into rehabilitation and patient care\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in Shared Decision Making (SDM) and Motivational Interviewing (MI) techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong clinical reasoning and decision-making skills in a remote care environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working within digital platforms and asynchronous care models\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This position is classified as an independent contractor (1099) engagement and is not eligible for company-sponsored benefits. Benefits exclusions include, but are not limited to, medical, dental, and vision insurance, paid time off (PTO), and company-observed holiday pay. Contractors are responsible for their own tax obligations, including self-employment taxes, and are encouraged to consult a tax professional regarding their independent contractor status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s In It For You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Meaningful Work:\u0026lt;/strong\u0026gt; We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work Environment: \u0026lt;/strong\u0026gt;We operate as a remote-first company with options for a hybrid work model in Nashville.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Time Off:\u0026lt;/strong\u0026gt; Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Family First: \u0026lt;/strong\u0026gt;We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets!\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comprehensive Benefits:\u0026lt;/strong\u0026gt; From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fair Compensation:\u0026lt;/strong\u0026gt; We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Community:\u0026lt;/strong\u0026gt; We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4011229006,"name":"Clinical Operations ","child_ids":[],"parent_id":null}],"offices":[{"id":4005829006,"name":"Remote ","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/tailorcare2023/jobs/4685753006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","employment":"employment_required","internal_job_id":4549872006,"location":{"name":"Montreal, Quebec, Canada; United States"},"metadata":null,"id":4685753006,"updated_at":"2026-06-02T17:52:20-04:00","requisition_id":"268","title":"Data Platform Architect","company_name":"TailorCare ","first_published":"2026-06-01T13:28:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;TailorCare is a value-based musculoskeletal (MSK) care platform combining clinical expertise, digital tools, and a yield-based operating model. We are now operationalizing Operating Model 3.0, a shift from uniform delivery to yield-based alignment, in which every patient receives investment proportional to a real-time Yield Score (Probability × Value × Addressability), and an ROI Gate continuously calibrates Wallet (financial investment) and Muscle (operational intensity).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This requires a data and AI platform that ingests, resolves, scores, decides, and acts in minutes, with the explainability and governance healthcare demands. You will lead that build: set the strategy, design the data platform, drive vendor decisions, and partner with engineering, product, clinical, and operations leadership to deliver it. This is a hybrid strategy-and-architecture role; you will move comfortably from a CTO whiteboard conversation to an EDI 837 parser to a model-evaluation review without losing the thread.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Primary Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Set strategy. \u0026lt;/strong\u0026gt;Own the multi-year data strategy supporting Operating Model optimization and TailorCare’s extension beyond MSK; frame tradeoffs for the executive team; protect strategic data moats (canonical patient and provider graphs, proprietary outcome labels, and contribute to yield-calibrated decisioning IP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Architect the platform end-to-end.\u0026lt;/strong\u0026gt; Ingestion, event bus, identity resolution, lakehouse, feature store, ROI Gate decisioning, action orchestration, observability. Define the event taxonomy, schema registry, and data contracts that govern how every source flows in\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead vendor strategy. \u0026lt;/strong\u0026gt;Evaluate and select across clearinghouses, clinical networks, claims systems, provider intelligence, conversational AI, CDPs, and more, negotiating export rights, schema stability, and contribute to defining BAA scope. Build payer-neutral patterns from day one\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Set the bar for HIPAA, PHI, and AI governance. \u0026lt;/strong\u0026gt;Classification at ingestion, field-level access controls, infrastructure-level scrubbing, vendor data governance, training-data lineage, and consent chains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner across functions. \u0026lt;/strong\u0026gt;Translate architecture into staffed delivery with each engineering team; collaborate with clinical leadership on Patient Reported Outcome, extraction accuracy, and outcome labels; work with operations to make the intake and data aggregation meaningful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years working with healthcare data, including 4+ years in architecture or strategy leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep hands-on knowledge of healthcare data: X12 EDI (270/271/276/277/278/834/835/837), FHIR R4, HL7 v2 (especially ADT), CCD/C-CDA, NCPDP, and the realities of integrating with payers, EHRs, clearinghouses, and HIEs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with AI team developing predictive models and ability to act as the liaison between AI modeling and data platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record designing production data platforms at scale, streaming and batch, with managed Kafka or equivalent, lakehouse architectures (Snowflake / Databricks / BigQuery), dbt-style orchestration, modern observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid grounding in ML/AI systems: feature stores, point-in-time correctness, model lifecycle, NLP for clinical text. You evaluate model proposals on their merits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience with patient identity resolution (deterministic + probabilistic) and tokenization (Datavant or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of value-based care economics: MLR, attribution, episode costing, risk adjustment, and how reimbursement models shape data requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated executive presence: framing tradeoffs, defending recommendations, adjusting when wrong, staying technically credible\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HIPAA-fluent. You engineer PHI minimization, BAA structures, and audit requirements as first-class concerns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability and willingness to travel up to 10% as needed for onsite meetings, team collaboration, and company events.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with at least one major longitudinal claims dataset (Komodo, Truveta, HealthVerity, Optum, IQVIA) and integration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly collaborative and experienced with a broad range of business holders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating clinical data networks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with conversational AI in a contact-center context (Cresta, Observe.AI, or built in-house)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-payer scale experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Early-stage / scaling startup background, comfort with ambiguity and the ability to make calls without perfect information\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will deliver in year one\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be a key leader in driving build vs. buy data acquisition decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Canonical patient master service in production; ≥95% deterministic match rate, documented probabilistic strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real-time event bus with ≥10 production event types, SLO dashboards, and downstream consumers live\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real-time ADT, eligibility (270/271) and prior-auth (278) integrations live with sub-second response\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce (TailorCare-captured) clinical operational data fully instrumented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clinical data network integration (Health Gorilla or Particle) with NLP extraction on radiology and specialist notes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ROI Gate v1 deployed, routing ≥80% of newly-identified patients; closed-loop attribution from marketing to outcome operational\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s In It For You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Meaningful Work:\u0026lt;/strong\u0026gt; We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work Environment: \u0026lt;/strong\u0026gt;We operate as a remote-first company with options for a hybrid work model in Nashville.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Time Off:\u0026lt;/strong\u0026gt; Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Family First: \u0026lt;/strong\u0026gt;We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets!\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comprehensive Benefits:\u0026lt;/strong\u0026gt; From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fair Compensation:\u0026lt;/strong\u0026gt; We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Community:\u0026lt;/strong\u0026gt; We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4011218006,"name":"Data","child_ids":[],"parent_id":null}],"offices":[{"id":4018436006,"name":"Montreal, Canada","location":"Montreal, Quebec, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/tailorcare2023/jobs/4685726006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","employment":"employment_required","internal_job_id":4549857006,"location":{"name":"Montreal, Quebec, Canada; United States"},"metadata":null,"id":4685726006,"updated_at":"2026-06-01T13:18:42-04:00","requisition_id":"267","title":"Director, Infrastructure \u0026 SRE","company_name":"TailorCare ","first_published":"2026-06-01T12:22:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Director of Infrastructure \u0026amp;amp; SRE owns the function end-to-end: reliability, security, scalability, and operational governance of TailorCare’s infrastructure, plus the team that delivers it. You will be a peer to the Director of Software Engineering, Director of Data Engineering, and Director of Data Science, own the Infrastructure \u0026amp;amp; SRE scorecard in front of the executive team, and lead vendor escalations with Salesforce, AWS, and Cresta, among others, at the Director level.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a player-coach role. In year one you will spend roughly 60% of your time hands-on (writing Terraform, leading incidents, doing architecture work) and 40% building the team and the practice. As the team scales, that ratio shifts toward leadership, but you will never stop being technical.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a slideware role. We are not hiring a manager who reviews architecture diagrams from a distance. We are hiring an operator who codes, runs incidents, owns the platform, and ships\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Primary Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Infrastructure as Code\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Converge all AWS resources to Terraform; eliminate manual provisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish reproducible environments (dev, staging, production) with proper isolation and parity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standardize CI/CD pipelines across all engineering teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Site Reliability\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and operate SLOs, SLIs, and error budgets for all production systems (web/mobile applications, Salesforce, data processing, telephony stack)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build observability (metrics, logs, traces, alerting) across AWS, Salesforce, telephony/omni-channel, and Cresta integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stand up the infrastructure on-call rotation, incident management, and post-incident review discipline, including RCAs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own uptime, MTTR, and incident-volume trends as published metrics\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Disaster Recovery \u0026amp;amp; Business Continuity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement a tested DR strategy with documented RPO/RTO commitments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Validate recovery procedures on a recurring cadence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align DR posture with HITRUST and HIPAA expectations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Integration Reliability\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Stabilize Salesforce, telephony/omni-channel, and Cresta integrations; close persistent gaps in skills-based routing, warm transfers, and telephony data parity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Data Engineering on the reliability of data ingest paths (Fivetran, SFTP, S3) and Salesforce bulk API flows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Security \u0026amp;amp; Compliance Engineering\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate Security \u0026amp;amp; Compliance policy into enforced infrastructure controls: IAM, encryption (at rest and in transit), network segmentation, secrets management, audit logging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security \u0026amp;amp; Compliance on HITRUST evidence, audit readiness, and remediation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vulnerability management across cloud and application layers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Email \u0026amp;amp; Domain Infrastructure\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fix DNS, SPF, DKIM, DMARC, and IP reputation to resolve spam-folder deliverability impacting patient and operational communications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own all TailorCare domain and email infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Developer Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain test, staging, and ephemeral environments engineers actually use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reduce cycle time and remove infrastructure friction from the SDLC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish self-service tooling so engineers ship without filing tickets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team \u0026amp;amp; Function Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire, level, develop, and retain the Infrastructure \u0026amp;amp; SRE team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the function’s MBR contribution: scorecard, risks, decisions needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Engineering, Data, Product, and Security \u0026amp;amp; Compliance leadership as a peer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Other duties as assigned\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in Infrastructure Engineering, SRE, or DevOps, with 3+ years in a senior IC or tech lead role and 2+ years directly managing engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recent hands-on technical work (within the last 12 to 18 months) in Terraform, AWS, and production incident response\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of hiring, leveling, and developing infrastructure or SRE engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep AWS expertise (VPC, IAM, ECS/EKS, Lambda, RDS, DynamoDB, S3, API Gateway, WAF, Connect)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Production Terraform experience at scale (modules, state management, multi-environment)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on with observability stacks (CloudWatch, Datadog, Grafana, or equivalents)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience standing up SRE practices: SLOs, on-call, incident management, blameless postmortems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating in a HIPAA or comparably regulated environment (PCI, SOC 2 Type II, HITRUST, FedRAMP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CI/CD pipeline design (GitHub Actions, GitLab CI, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability and willingness to travel up to 10% as needed for onsite meetings, team collaboration, and company events.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salesforce platform integration and operational experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Connect or comparable contact center telephony platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data platforms (Databricks, Snowflake, Fivetran)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HITRUST certification participation (e1 or r2)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI/LLM-assisted operations tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience scaling an infrastructure function in a healthcare or other regulated growth-stage company\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You own outcomes. When something breaks, you fix it and improve the system so it does not happen again.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You write code and ship infrastructure. You lead by doing, not by delegating.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You surface risks early. Bad news early is manageable; bad news late is expensive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You build for clarity and simplicity. You distrust complexity that does not earn its keep.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring calm to incidents and discipline to operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You grow engineers. You hire well, develop your team, and create the kind of operating environment where senior people want to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate with executives the way they want to be communicated with: concise, structured, honest, low-drama.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will deliver in year one\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This role is explicitly hands-on. In year one:\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will personally write production Terraform and review infrastructure pull requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will influence product and engineering roadmaps in order to achieve the operational standards expected of the organization and our clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will participate in the infrastructure on-call rotation while it is being built\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will lead incidents until the team and process are mature enough to do so without you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will pair directly with engineers on critical migrations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s In It For You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Meaningful Work:\u0026lt;/strong\u0026gt; We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work Environment: \u0026lt;/strong\u0026gt;We operate as a remote-first company with options for a hybrid work model in Nashville.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Time Off:\u0026lt;/strong\u0026gt; Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Family First: \u0026lt;/strong\u0026gt;We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets!\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comprehensive Benefits:\u0026lt;/strong\u0026gt; From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fair Compensation:\u0026lt;/strong\u0026gt; We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Community:\u0026lt;/strong\u0026gt; We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4018128006,"name":"Software Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4005829006,"name":"Remote ","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/tailorcare2023/jobs/4681691006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","employment":"employment_required","internal_job_id":4547842006,"location":{"name":"United States"},"metadata":null,"id":4681691006,"updated_at":"2026-06-01T13:18:42-04:00","requisition_id":"265","title":"Temporary Clinical Navigator - Full Time (Physical Therapist)","company_name":"TailorCare ","first_published":"2026-05-15T11:49:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Clinical Navigator is responsible for utilizing professional clinical skills, including the ability to foster patient relationships through empathy and clinical experience, to provide personalized, high-touch support to patients throughout their musculoskeletal care journey. The role will engage with patients and providers to provide expert, clinically relevant, evidence-based care navigation. The Clinical Navigator will manage the intake process, including telephonic outreach to engage patients with the TailorCare program and manage a series of touch points throughout the care journey as the trusted clinical advocate. Each Clinical Navigator will be assigned to a specified patient caseload in which they are responsible for managing.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The touch points will uncover patient barriers and internal motivators, guiding\u0026amp;nbsp; patients from onboarding and therapy initiation to milestone celebrations, motivation, maintenance, and eventual “graduation” from the program. You’ll work collaboratively to enhance the patient experience and support patient compliance and persistence initiatives by building individual relationships with patients.\u0026amp;nbsp; As a patient educator, you will provide ongoing education and therapy support to the patient, their caregiver, clinical staff, and/or support network.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Primary Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct outreach to patients eligible for TailorCare and educate them on the value of the program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct intake assessments to identify patient clinical issues and needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide health coaching throughout the journey to support adherence and compliance to their treatment plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide condition education and shared decision making with patients to identify the correct treatment plan to meet their goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates empathy and effectively engages patients, creating a personalized relationship-based connection built on trust and rapport\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize motivational patient interviewing tools to quickly and accurately anticipate and address patient barriers; personalize patient messaging concisely, within established time parameters, and in a way that resonates with the patient\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively; understand and influence patient initiation and support processes, encourage patient confidence and accountability to help patients start and stay on therapy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide information to the care team and proactively reach out after the clinical decision has been made to start patients on\u0026amp;nbsp; new care pathways\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuous updates, guidance, and triaging when needed and most importantly ensuring that the patient is driving towards the right health outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with provider teams, ancillary services and other community support programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Doctor of Physical Therapy, Doctor of Physiotherapy (DPTs), or Master of Physical Therapy (MPTs) required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PT with current, unrestricted license in Georgia, Texas and/or Colorado (Compact License preferred - You may be asked to apply for and maintain additional licenses over time)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous telephonic patient support environment experience, including use of an inbound/outbound call system, with seamless warm transfers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and written skills to a variety of audiences, and experience working with a treatment team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven adaptability to changing business demands and problem solving in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in motivational patient interviewing and coaching behavior change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work within established guardrails while maintaining personal rapport with the patient\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with proven adaptability to changing business demands and product relevance in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of comfort with technology, including Microsoft Office products, working on dual monitors, CRM, and strong typing skills are required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years orthopedic experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous telephonic patient support environment experience, including use of an inbound/outbound call system, with seamless warm transfers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with remote/telemedicine care delivery\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is 100% remote, but a candidate must be able to obtain a compact licensure in GA, TX and/or CO.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-start=\u0026quot;654\u0026quot; data-end=\u0026quot;808\u0026quot;\u0026gt;This position is classified as temporary and is not eligible for company-sponsored benefits, including medical, dental, vision, paid time off, or holiday pay.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What\u0026#39;s In It For You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Meaningful Work:\u0026lt;/strong\u0026gt; We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work Environment: \u0026lt;/strong\u0026gt;We operate as a remote-first company with options for a hybrid work model in Nashville.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Time Off:\u0026lt;/strong\u0026gt; Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Family First: \u0026lt;/strong\u0026gt;We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets!\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comprehensive Benefits:\u0026lt;/strong\u0026gt; From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fair Compensation:\u0026lt;/strong\u0026gt; We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Community:\u0026lt;/strong\u0026gt; We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026832006,"name":"Clinical Navigators ","child_ids":[],"parent_id":null}],"offices":[{"id":4005829006,"name":"Remote ","location":"United States","child_ids":[],"parent_id":null}]}],"meta":{"total":6}}