{"absolute_url":"https://stripe.com/jobs/search?gh_jid=8175832","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3538327,"location":{"name":"US-Remote"},"metadata":null,"id":8175832,"updated_at":"2026-09-08T08:34:54-04:00","requisition_id":"See Opening ID","title":"Fraud Operations Manager","company_name":"Stripe","first_published":"2026-09-08T08:34:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we are \u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Stripe\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone\u0026#39;s reach while doing the most important work of your career.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short- and long-term initiatives to future-proof the organization, ensuring it is well equipped to scale and adapt to Stripe’s highly complex and evolving fraud landscape.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Inspire, motivate, and develop a high-performing fraud investigations team, fostering a collaborative and results-oriented environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish clear goals, provide coaching and feedback, and support the professional growth of team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set a strategic vision for the team and build the path to execute it in both the short and long term.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest-ROI investments for user experience, process improvement, and risk mitigation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain oversight of operational vendor performance related to risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead root-cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and manage core metrics, SLAs, and organizational performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and emerging risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure risk-management efforts do not compromise the user experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We\u0026#39;re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Minimum requirements\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in fraud, risk, or management roles, including at least 2 years of directly leading and developing high-performing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong strategic-thinking and problem-solving skills, with the ability to translate complex challenges into actionable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and stakeholder-management skills, with the ability to influence and collaborate across functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for delivering a user-centric experience while effectively managing risk.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in fraud and risk management, including data analysis, root-cause analysis, and process improvement, as well as experience analyzing data and creating dashboards and visualizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in sourcing and analyzing data using SQL.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with engineering teams to develop and enhance investigative tools and treatments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree or higher in a relevant field; an advanced degree or certification is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":299944,"name":"4896 Fraud Operations","child_ids":[],"parent_id":84940}],"offices":[{"id":65234,"name":"US","location":null,"child_ids":[89623,249942,249943,230657,61413,80440,344486,83778,61414,83767,83768,83776,83769,83770,83771,83772,83773,83774,89624,83789,83775,83777,83779,83780,83820,83781,83782,83783,83784,83785,83786,83787,83821,83788,83790,83791,83792,83793,83794,83854,83861,83795,83796,83797,83831,83798,83799,83856,83800,83801,83819,83802,83850,83803,83804,83805,83806,83807,83808,83809,83810,83811,83812,83813,83815,83817,83822,83824,83846,83825,83829,83830,65238,83834,83849,83859,83835,83836,83837,83839,83840,83841,83842,83843,83844,83847,83848,83851,83852,83853,83855,83857,83858,83860,83862,83814,83818,83823,83826,83827,83828,83832,83833,83816,85342,83838,83845,223073,265365,16654],"parent_id":673}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8175832/ai_opt_out"}