{"absolute_url":"https://stripe.com/jobs/search?gh_jid=8045862","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3487308,"location":{"name":"Bengaluru"},"metadata":null,"id":8045862,"updated_at":"2026-08-18T17:37:30-04:00","requisition_id":"See Opening ID","title":"Tech Ops Team Lead","company_name":"Stripe","first_published":"2026-07-16T02:30:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Stripe\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their in revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone\u0026#39;s reach while doing the most important work of your career.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You will act in a player-coach capacity and will be accountable for supporting associates in delivering against target set goals and mentoring in subject matter expertise. You will manage a small team of TechOps Payments Analysts.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Champion metrics-driven analysis to continuously assess and optimize team performance, with a strong focus on automation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage automation to streamline data reporting and deliver timely, data-driven insights to management/key stakeholders\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize data as a core tool for guiding people management strategies and optimizing team productivity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Play a key role in weekly business reviews (WBR), using data to lead discussions support decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage capacity and scheduling, dividing and assigning work between team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead independent discussions with TechOps, Engineering and XFN Partners to unblock complex reconciliation issues.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure your team has strong data analysis and Technical skills needed to be successful in their role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Setting clear goals and expectations for individual and team performance.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a culture of continuous improvement to refine team processes and procedures.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support recruitment and hiring initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor individuals to meet career via structured career development conversations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide continuous performance feedback and facilitate periodic formal performance reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive and own initiatives that make the team a warm and welcoming place to work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep the team engaged and motivated towards their work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Minimum requirements\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Been performing well in your current role for a minimum of 12 months**\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;9+ years experience and at least 1-2 + years experience leading operations teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SQL, Data Analysis and Payments Reconciliation Skills\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Ownership mindset and ability to get the team unblocked with internal/external help\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal and communications skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exemplary planning and time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to collaborate effectively with multiple, cross-functional stakeholders to achieve results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience mentoring others and are able to constructively provide feedback to others.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to motivate the team and keep them engaged in an otherwise structured process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to be subject matter expert in the relevant line of business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in a team lead or people management role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in Reconciliation and operations data analysis\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":257392,"name":"4141 SDC - Central Operations Enablement","child_ids":[],"parent_id":84927}],"offices":[{"id":87000,"name":"India Locations","location":null,"child_ids":[84345,80454,80444],"parent_id":4260}],"ai_disclaimer":null,"include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app.greenhouse.io/ai_opt_out_request/job_post/8045862/ai_opt_out"}