{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/starfaceworld/jobs/4695382005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4435835005,"location":{"name":"Remote"},"metadata":null,"id":4695382005,"updated_at":"2026-06-08T13:56:25-04:00","requisition_id":"162","title":"Associate Art Director, Concept","company_name":"Starface World","first_published":"2026-05-14T11:26:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-family: impact, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;WE ARE STARFACE\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Since launching in 2019, Starface has turned the historically negative experience of having acne into a more joyful, relatable one with a category of its own: expressive and effective products that make people feel good. With a full suite of hydrocolloid pimple patches in bright colors and a roster of limited-edition collaborations— from fan-favorite characters like Hello Kitty and Snoopy to fashion brands like Marc Jacob’s Heaven—it’s easy to see why Starface users say they look forward to getting breakouts. Featuring award-winning formulas and ultra-cute packaging, Starface products are designed to make you smile every time you use them.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;your impact @ starface\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Starface is seeking an Associate Art Director, Concept to join our Creative team and help shape the future of how our brand comes to life across social, campaigns, collaborations, and emerging platforms. In this role, you’ll partner closely with the social and creative teams to concept, create, and execute bold, culture-forward content that feels distinctly Starface. You’ll report directly to our Creative Director, Concept, and collaborate across teams to bring fresh ideas into the world quickly and beautifully.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The right person for this role is deeply tuned into culture and internet behavior, has a strong visual POV, and thrives in fast-moving creative environments. They’re independently creative, detail-oriented, and versatile enough to wear many hats while maintaining a high bar for execution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Starface, we love people who defy convention and welcome an attitude of exploration into the bold and creative in all that we do. If you’re someone who gets excited about unconventional ideas, internet culture, experimentation, and creating work that makes people feel something, please keep reading.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;we’ll count on you to\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Concept Development \u0026amp;amp; Creative Direction\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Concept creative campaigns, social-first content, and product concepts that feel fresh, unexpected, and on-brand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead smaller-scale creative projects from concept through final execution with increasing autonomy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring thoughtful references, fresh inspiration, and a strong creative POV to the table consistently. Stay tapped into internet culture, fashion, beauty, entertainment, and emerging creative trends.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Content Creation \u0026amp;amp; Execution\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support photo and video shoots from pre-production through post-production, including on set direction, shotlists, creative briefs, retouching notes, and crop guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce high-quality assets with strong attention to craft and detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Brief and provide creative feedback to internal and external collaborators as needed (creators, photographers, stylists, etc).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Jump\u0026amp;nbsp;into\u0026amp;nbsp;content\u0026amp;nbsp;creation\u0026amp;nbsp;as\u0026amp;nbsp;needed\u0026amp;nbsp;-\u0026amp;nbsp;solving\u0026amp;nbsp;creative\u0026amp;nbsp;problems\u0026amp;nbsp;in\u0026amp;nbsp;real\u0026amp;nbsp;time\u0026amp;nbsp;—\u0026amp;nbsp;whether\u0026amp;nbsp;that\u0026amp;nbsp;means\u0026amp;nbsp;shooting\u0026amp;nbsp;photo/video,\u0026amp;nbsp;designing,\u0026amp;nbsp;editing,\u0026amp;nbsp;or\u0026amp;nbsp;animating.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Communication\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute meaningfully to brainstorms and collaborative creative workstreams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with social, design, copy, brand marketing, and creative production to ensure cohesive storytelling and execution across touchpoints.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present creative ideas clearly and confidently to stakeholders, building and maintaining organized up-to-date creative decks.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage timelines, feedback, and shifting priorities while maintaining a positive and solutions-oriented attitude.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;this role is for you if\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 3+ years of experience in art direction, graphic design, content creation, or creative production within beauty, fashion, media, agency, or culture-driven brands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a portfolio that demonstrates exceptional taste, concepting ability, and high-quality execution across visual systems, campaigns, social content, and video\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re equally comfortable ideating and executing—you can think big conceptually while also being hands-on in the work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re highly proficient in content tools like Keynote and Google Slides, as well as Adobe Creative Suite — especially Photoshop, InDesign, Illustrator, Premiere Pro, and After Effects — and comfortable working in Figma and modern content creation/editing workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re scrappy, adaptable, and energized by wearing multiple creative hats\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in fast-paced environments and can pivot quickly while staying detail-oriented and organized\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re a collaborative creative partner who communicates proactively and works well cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re independently motivated and capable of owning projects with minimal oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong instincts for culture, aesthetics, and storytelling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re excited by experimentation and unafraid to push creative boundaries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re eager to learn, contribute, and help shape the future of the Starface brand\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;salary \u0026amp;amp; benefits\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The compensation range for this role is a $75,000-$90,000 base depending on level of experience, as well as bonus eligibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits include:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Access to high-quality health care options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to a 401k with 5% employer match eligibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4 weeks of vacation plus up to 20 paid holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;12 weeks fully paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5 days of pet-ernity leave for pet adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office \u0026amp;amp; internet supplement stipend\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual learning \u0026amp;amp; development stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Fridays, and Summer Fridays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully remote work environment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;...and much, much more!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Starface is an Equal Opportunity Employer where the spirit of inclusion feeds into everything that we do.\u0026amp;nbsp; We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.\u0026amp;nbsp; We believe that opportunity, access, resources and rewards should be available to and for the benefit of all.\u0026amp;nbsp; Starface is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006594005,"name":"Starface World - Creative","child_ids":[],"parent_id":4000090005}],"offices":[{"id":4000036005,"name":"Starface World - Remote, USA","location":null,"child_ids":[],"parent_id":4001832005}]},{"absolute_url":"https://job-boards.greenhouse.io/starfaceworld/jobs/4694988005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4435629005,"location":{"name":"Remote"},"metadata":null,"id":4694988005,"updated_at":"2026-05-13T11:45:55-04:00","requisition_id":"161","title":"Director, Social Media Marketing","company_name":"Starface World","first_published":"2026-05-13T11:42:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-family: impact, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;WE ARE STARFACE\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Since launching in 2019, Starface has turned the historically negative experience of having acne into a more joyful, relatable one with a category of its own: expressive and effective products that make people feel good. With a full suite of hydrocolloid pimple patches in bright colors and a roster of limited-edition collaborations— from fan-favorite characters like Hello Kitty and Snoopy to fashion brands like Marc Jacob’s Heaven—it’s easy to see why Starface users say they look forward to getting breakouts. Featuring award-winning formulas and ultra-cute packaging, Starface products are designed to make you smile every time you use them.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;your impact @ starface\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Starface is seeking a Director, Social Media Marketing to lead the strategic direction of our social presence across platforms. In this role, you’ll report directly to our SVP of Marketing and oversee the evolution of our platform strategy, content planning, and organic social ecosystem while helping strengthen the connection between organic and paid social efforts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be the person with the clearest and most complete view of our social presence at any given moment—bringing together performance insights, cultural relevance, platform expertise, and creative thinking to help Starface stay ahead of where social is going, not just keep pace with it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The right person for this role is deeply strategic but highly executional, creatively sharp without needing to own the creative itself, naturally collaborative, and obsessed with online culture and platform evolution. They know how to turn insights into action, write strong briefs that inspire great work, and create systems that make teams stronger.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Starface, we love people who defy convention and welcome an attitude of exploration into the bold and creative in all that we do. If you are a culturally fluent social strategist who thrives in fast-moving environments and loves building brands with real community impact, and all of this resonates with you so far, please keep reading!\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;we’ll count on you to\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve Starface’s social media and platform strategy across TikTok, Instagram, YouTube, and emerging platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the social content calendar and ensure every piece of content ladders back to a clear strategic purpose\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop thoughtful, actionable creative briefs that push ideas forward and help unlock stronger creative work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the creative team, including our Director of Social Content to ensure strategy enhances creativity rather than constrains it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and continuously refine platform-specific playbooks, KPIs, benchmarks, and reporting frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor social performance and translate insights into recommendations and next steps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and grow Starface on TikTok and Instagram while helping identify and build meaningful presence on new and emerging platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a stronger feedback loop between organic and paid social, ensuring learnings are shared consistently across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate regularly with paid media partners to align on content needs, testing opportunities, and performance insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage external agency partners and ensure high-quality strategic output and execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor content performance and turn insights into actionable recommendations that improve creative and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and continuously refine platform-specific playbooks, KPIs, benchmarks, and reporting frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay deeply informed on platform shifts, internet culture, creators, and competitive activity—and bring forward what’s actually worth paying attention to\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead, mentor, and support two direct reports while helping elevate the overall social function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;this role is for you if\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ve spent 6+ years leading social strategy and managing owned channels for a consumer brand, ideally in beauty, fashion, lifestyle, or CPG\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve worked at a brand known for strong social storytelling and cultural relevance—not just large media budgets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know TikTok and Instagram natively and understand how platform behavior evolves in real time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve built social strategies and reporting frameworks from scratch\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hands-on experience aligning organic and paid social teams in meaningful ways\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to write briefs that creatives actually want to use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re equally comfortable thinking strategically and getting into executional details\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve managed agencies and know how to get the best work out of external partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You can confidently collaborate with creative leadership while respecting creative ownership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re proactive, curious, collaborative, and genuinely excited by what’s next in social culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;salary \u0026amp;amp; benefits\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The compensation range for this role is a $140,000-$160,000 base depending on level of experience, as well as bonus eligibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits include:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Access to high-quality health care options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to a 401k with 5% employer match eligibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4 weeks of vacation plus up to 20 paid holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;12 weeks fully paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5 days of pet-ernity leave for pet adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office \u0026amp;amp; internet supplement stipend\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual learning \u0026amp;amp; development stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Fridays, and Summer Fridays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully remote work environment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;...and much, much more!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Starface is an Equal Opportunity Employer where the spirit of inclusion feeds into everything that we do.\u0026amp;nbsp; We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.\u0026amp;nbsp; We believe that opportunity, access, resources and rewards should be available to and for the benefit of all.\u0026amp;nbsp; Starface is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006182005,"name":"Starface World - Retail Sales","child_ids":[],"parent_id":4000090005}],"offices":[{"id":4000036005,"name":"Starface World - Remote, USA","location":null,"child_ids":[],"parent_id":4001832005}]},{"absolute_url":"https://job-boards.greenhouse.io/starfaceworld/jobs/4229632005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4182052005,"location":{"name":"Remote"},"metadata":null,"id":4229632005,"updated_at":"2024-10-14T16:12:20-04:00","requisition_id":"59","title":"General Interest Form","company_name":"Starface World","first_published":"2023-03-24T15:16:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-family: impact, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;WE ARE STARFACE\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Since launching in 2019, Starface has turned the historically negative experience of having acne into a more joyful, relatable one with a category of its own: expressive and effective products that make people feel good. With a full suite of hydrocolloid pimple patches in bright colors and a roster of limited-edition collaborations— from fan-favorite characters like Hello Kitty and Snoopy to fashion brands like Marc Jacob’s Heaven—it’s easy to see why Starface users say they look forward to getting breakouts. Featuring award-winning formulas and ultra-cute packaging, Starface products are designed to make you smile every time you use them.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;If joining Starface team sounds interesting to you, we’d love to get to know you better! Use this handy form to tell us about yourself. If you need additional assistance please email careers@starfaceworld.com!\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Starface is an Equal Opportunity Employer where the spirit of inclusion feeds into everything that we do.\u0026amp;nbsp; We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.\u0026amp;nbsp; We believe that opportunity, access, resources and rewards should be available to and for the benefit of all.\u0026amp;nbsp; Starface is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4000090005,"name":"Starface World","child_ids":[4005907005,4006182005,4006594005,4006596005,4005935005,4006595005],"parent_id":null}],"offices":[{"id":4001832005,"name":"Starface World","location":null,"child_ids":[4000036005],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/starfaceworld/jobs/4677785005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4427038005,"location":{"name":"Remote"},"metadata":null,"id":4677785005,"updated_at":"2026-03-26T09:17:37-04:00","requisition_id":"158","title":"Manager, Logistics \u0026 Operations","company_name":"Starface World","first_published":"2026-03-26T09:17:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-family: impact, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;WE ARE STARFACE\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Since launching in 2019, Starface has turned the historically negative experience of having acne into a more joyful, relatable one with a category of its own: expressive and effective products that make people feel good. With a full suite of hydrocolloid pimple patches in bright colors and a roster of limited-edition collaborations— from fan-favorite characters like Hello Kitty and Snoopy to fashion brands like Marc Jacob’s Heaven—it’s easy to see why Starface users say they look forward to getting breakouts. Featuring award-winning formulas and ultra-cute packaging, Starface products are designed to make you smile every time you use them.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;your impact @ starface\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Starface is seeking a \u0026lt;strong\u0026gt;Manager of Logistics \u0026amp;amp; Operations\u0026lt;/strong\u0026gt; to support the execution of our Operations strategy and ensure the various operations systems are optimized to support the department activity. In this role, you’ll report directly to our Director of Operations \u0026amp;amp; Logistics. You will be responsible for the outbound movement of our products from third party warehouses/distribution centers to customers while maintaining system integration integrity, optimizing order fulfillment in the ecommerce, marketplace, and business-to-business channels, identifying and driving cost saving opportunities, and ensuring service level agreements are achieved. You’ll also manage transportation and fulfillment related costs, and drive supply chain optimization.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The right person for this role is adept at working cross-functionally with internal stakeholders (finance, retail, marketing), and can also be the face of our Operations team when working with external partners such as distribution center teams, retailers, and suppliers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Starface, we’re caring, joyful, bold, and resilient. We love people who defy convention and welcome an attitude of exploration into the bold and creative in all that we do. If you are an operations and logistics professional with experience in the CPG space, and all of this resonates with you so far, please keep reading!\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;we’ll count on you to\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Distribution Center Management\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact and relationship manager for our distribution center (DC) partners, with a focus on outbound logistics (shipping to retailers)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure on-time order fulfillment for all trade partner and sales channel accounts under role scope, delivering best in class service for all trade partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Finance to ensure procedural compliance for inventory, warehouse operations, and fulfillment \u0026amp;amp; transportation costs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel to attend physical inventory counts at DCs to ensure the count is executed according to the procedure 2x per year\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operations Order Fulfillment \u0026amp;amp; Process Optimization:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain SOPs (Standard Operating Procedures), vendor guidelines, routing guides, and all other reference/training documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the further development of operations \u0026amp;amp; logistics best practices, tools, and processes across outbound flows to optimize efficiency and department performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze and model scenarios to optimize our operational engine, helping to further develop, measure, and meet KPIs and goals, including chargeback analysis and claims management for all retail partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continuous improvements to the 3PL warehouse fulfillment processes to decrease costs, increase fulfillment turnaround time, and ensure on time delivery in full\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and/or lead department projects as needed to support business activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in User Acceptance Training (UAT) for systems’ updates or add-ons\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop an understanding of inbound logistics and provide backup/secondary support as needed\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage retailer chargebacks by reviewing dispute claims, identifying root causes, and coordinating with internal teams to resolve discrepancies. Analyze transaction data and shipping records to validate claims, reduce financial losses, and improve compliance with retailer requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement process improvements and maintain detailed documentation to prevent recurring issues and strengthen vendor relationships.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;this role is for you if\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 5+ years of experience working in supply chain, logistics, and/or operations within the CPG space across both DTC/ecommerce and brick and mortar retailers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong 3PL warehouse/distribution center experience and B2B order management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a thorough understanding of supply chain operational concepts around production planning, purchasing, inventory control, freight logistics, 3PL warehouse operations, and shipping/receiving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have demonstrable knowledge of warehouse management systems, ERP systems (NetSuite experience is ideal), system error troubleshooting, and advanced Excel capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are data-driven with strong quantitative skills and ability to evaluate financial and business indicators and translate data into actionable steps to drive business decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to work independently and own your workstream, and can share examples of how you’ve identified and solved crucial problems, taking action quickly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You have a proven track record of successfully working within a fast-paced, ever-changing, collaborative, start-up environment both independently and cross-functionally, as well as balance long term business goals with short term needs\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are able to travel up to 20% for physical inventory, team offsites, and special projects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;salary \u0026amp;amp; benefits\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The compensation range for this role is a $90,000-$110,000 base depending on level of experience, as well as bonus eligibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits include:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Access to high-quality health care options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to a 401k with 5% employer match eligibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4 weeks of vacation plus up to 20 paid holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;12 weeks fully paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;+ 5 days of pet-ernity leave for pet adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office \u0026amp;amp; internet supplement stipend\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully remote work environment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;...and much, much more!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Starface is an Equal Opportunity Employer where the spirit of inclusion feeds into everything that we do.\u0026amp;nbsp; We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.\u0026amp;nbsp; We believe that opportunity, access, resources and rewards should be available to and for the benefit of all.\u0026amp;nbsp; Starface is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Starface is an Equal Opportunity Employer where the spirit of inclusion feeds into everything that we do.\u0026amp;nbsp; We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.\u0026amp;nbsp; We believe that opportunity, access, resources and rewards should be available to and for the benefit of all.\u0026amp;nbsp; Starface is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006596005,"name":"Starface World - Operations","child_ids":[],"parent_id":4000090005}],"offices":[{"id":4000036005,"name":"Starface World - Remote, USA","location":null,"child_ids":[],"parent_id":4001832005}]}],"meta":{"total":4}}