{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/spinnakersupport/jobs/5111074007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4619742007,"location":{"name":"Philippines"},"metadata":null,"id":5111074007,"updated_at":"2026-04-23T02:27:40-04:00","requisition_id":"178","title":"Customer Success Manager","company_name":"Spinnaker Support","first_published":"2026-04-23T02:27:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP and VMware.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have an immediate need for a Customer Success Manager (CSM) to join our team in the Philippines. As a Customer Success Manager for Enterprise and Strategic accounts, you will own the relationship and account management activities for high-value customers. Your mission is to build long-term partnerships, ensure customers realize the full value of our services, and drive business retention and growth. Reporting to the Sr. Director of Customer Success, you will act as a trusted advisor by understanding customers’ business and IT objectives, advocating on their behalf, resolving issues, and driving satisfaction and loyalty.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Account Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a portfolio of Enterprise and Strategic accounts to increase renewals, reduce churn, and identify expansion opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive expansion revenue opportunities to closure partnering with other Go-To-Market team members when appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute customized success plans aligned with customers’ global business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep informed of the Spinnaker Support services portfolio and know how to translate our offerings into solving customer challenges and needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive lifetime customer value by anticipating needs and ensuring positive customer health scores.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Advocacy \u0026amp;amp; Relationship Building\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary post-sales contact for account questions, technical and security inquiries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead customer escalations in partnership with cross-functional teams, driving resolution and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular business reviews with executive stakeholders to align our services with their strategic objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Sales to develop account plans and identify growth opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Marketing to support corporate initiatives, industry events, and customer references.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Process Improvement \u0026amp;amp; CRM Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate CRM data including renewal, upsell, and cross-sell opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support global renewal and retention processes while contributing feedback on service, process, and tool enhancements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help refine the customer journey by implementing standardized engagement points based on usage and satisfaction insights.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications \u0026amp;amp; Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years in customer-facing roles such as Customer Success, Sales, and/or Marketing with a strong track record of driving customer satisfaction and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing complex enterprise accounts and building trusted customer relationships, ability to seek new relationships as needed for driving upsell.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of Oracle, SAP, and VMware ecosystems preferred, ability to grasp new technical services as they become part of our offering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, negotiation, and presentation skills with the ability to engage at executive levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to identify and close renewal and expansion opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong time management and prioritization skills to ensure timely and effective follow-up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive, hands-on approach with a passion for delivering seamless customer experiences and acting as a customer advocate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented with consistent CRM hygiene and account lifecycle management expertise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work effectively within cross-functional teams including field sales, implementation, and management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible and adaptable in a high-change environment; open to new concepts and continuous learning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated, curious, and creative with willingness to lead special projects.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location \u0026amp;amp; Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a remote position requiring travel to customer sites is approximately 10-20% annually (2-4 times quarterly).\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;For California based applicants, see our CCPA policy here - \u0026lt;a href=\u0026quot;https://www.spinnakersupport.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021559007,"name":"Customer Success ","child_ids":[],"parent_id":null}],"offices":[{"id":4055575007,"name":"Remote Philippines","location":"Philippines","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/spinnakersupport/jobs/5147343007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4637114007,"location":{"name":"United States"},"metadata":null,"id":5147343007,"updated_at":"2026-06-08T13:57:18-04:00","requisition_id":"185","title":"PostgreSQL DBA","company_name":"Spinnaker Support","first_published":"2026-05-28T18:51:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, Microsoft, VMWare, Postgres and Salesforce.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Spinnaker Support has an immediate need for a PostgreSQL Technical Solution Architect (TSA) to join our team in the United States. The TSA will possess deep technical expertise across PostgreSQL database technologies, enterprise open-source ecosystems, and associated high availability, performance, migration, and cloud-native architectures. The TSA will engage in critical aspects of database support delivery and solution lifecycle management including technical analysis, architecture design, migration planning, performance optimization, troubleshooting, implementation, customer advisory, team development, and pre-sales support activities. The TSA will act as a trusted advisor to customers and internal teams, providing expert-level architectural guidance for complex PostgreSQL environments across on-premises, hybrid, and cloud deployments. The role requires the ability to manage technical compliance, operational resilience, and best practices throughout all stages of the database lifecycle. This role is fully remote, but must be based in the US.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience / Education Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of database administration, architecture, or support experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years hands-on PostgreSQL experience in enterprise environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with PostgreSQL performance tuning, HA/DR, replication, backup/recovery, and security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engagement in Postgres Community as contributor or reviewer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with PostgreSQL migrations from Oracle, SQL Server, or other commercial databases\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud platforms such as AWS, Azure, or GCP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise PostgreSQL distributions such as EDB, Crunchy Data, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PostgreSQL or cloud certifications preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Essential Functions and Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is considered level 4 help desk support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have excellent customer focus and communication, friendly interaction, and a passion to help customers with their software issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide technical expertise required by application support team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to troubleshoot customer issues in an environment where online and remotely connected to the customer’s systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have ability to work well within a collaborative team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer satisfaction by tracking issues from start to closure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasional after hours, weekends and holiday support including participating in on-call rotation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead architecture and design discussions for enterprise PostgreSQL solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Serve as the technical lead and trusted advisor for complex customer engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with engineering, support, delivery, and sales teams to ensure successful customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior engineers and contribute to team capability development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in escalation handling for critical production issues and provide advanced troubleshooting support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for automation, operational efficiency, and process improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Competencies (Knowledge, Skills, and Abilities)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expert-level understanding of PostgreSQL architecture, internals, administration, and ecosystem tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of replication technologies, clustering, connection pooling, backup/recovery, and observability frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Linux system administration and scripting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Kubernetes, containers, and cloud-native database deployments is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibility, adaptability, and ability to work effectively in ambiguous or rapidly evolving environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong remote working discipline with the ability to independently manage customer and internal deliverables\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Technical Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;PostgreSQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Patroni, PgBouncer, HAProxy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Streaming Replication and Logical Replication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Backup technologies such as pgBackRest or Barman\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitoring tools such as Prometheus, Grafana, and ELK\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud database services including Amazon RDS/Aurora PostgreSQL, Azure Database for PostgreSQL, and Google Cloud SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Database migration and schema conversion tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure automation using Ansible, Terraform, or similar tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kubernetes operators for PostgreSQL\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are committed to fair and equitable compensation practices. As such, compensation will ultimately be in line with the labor market data, and the location in which the position is filled. Final compensation for this role will be determined by various factors such as education, experience, knowledge, skills, and abilities of the candidate, and alignment with labor market data and geographic location.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US - Pay Transparency \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$150,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$165,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;For California based applicants, see our CCPA policy here - \u0026lt;a href=\u0026quot;https://www.spinnakersupport.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021556007,"name":"Application Support ","child_ids":[],"parent_id":null}],"offices":[{"id":4020639007,"name":"Remote US","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/spinnakersupport/jobs/5147338007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4637111007,"location":{"name":"United Kingdom"},"metadata":null,"id":5147338007,"updated_at":"2026-06-08T15:01:52-04:00","requisition_id":"184","title":"PostgreSQL DBA","company_name":"Spinnaker Support","first_published":"2026-05-27T08:53:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, Microsoft, VMWare, Postgres and Salesforce.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Spinnaker Support has an immediate need for a PostgreSQL Technical Solution Architect (TSA) to join our team in India.\u0026amp;nbsp;The TSA will possess deep technical expertise across PostgreSQL database technologies, enterprise open-source ecosystems, and associated high availability, performance, migration, and cloud-native architectures. The TSA will engage in critical aspects of database support delivery and solution lifecycle management including technical analysis, architecture design, migration planning, performance optimization, troubleshooting, implementation, customer advisory, team development, and pre-sales support activities.\u0026amp;nbsp;The TSA will act as a trusted advisor to customers and internal teams, providing expert-level architectural guidance for complex PostgreSQL environments across on-premises, hybrid, and cloud deployments. The role requires the ability to manage technical compliance, operational resilience, and best practices throughout all stages of the database lifecycle.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience / Education Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of database administration, architecture, or support experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years hands-on PostgreSQL experience in enterprise environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with PostgreSQL performance tuning, HA/DR, replication, backup/recovery, and security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engagement in Postgres Community as contributor or reviewer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with PostgreSQL migrations from Oracle, SQL Server, or other commercial databases\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud platforms such as AWS, Azure, or GCP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise PostgreSQL distributions such as EDB, Crunchy Data, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PostgreSQL or cloud certifications preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Essential Functions and Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is considered level 4 help desk support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have excellent customer focus and communication, friendly interaction, and a passion to help customers with their software issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide technical expertise required by application support team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to troubleshoot customer issues in an environment where online and remotely connected to the customer’s systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have ability to work well within a collaborative team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer satisfaction by tracking issues from start to closure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasional after hours, weekends and holiday support including participating in on-call rotation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead architecture and design discussions for enterprise PostgreSQL solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Serve as the technical lead and trusted advisor for complex customer engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with engineering, support, delivery, and sales teams to ensure successful customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior engineers and contribute to team capability development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in escalation handling for critical production issues and provide advanced troubleshooting support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for automation, operational efficiency, and process improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Competencies (Knowledge, Skills, and Abilities)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expert-level understanding of PostgreSQL architecture, internals, administration, and ecosystem tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of replication technologies, clustering, connection pooling, backup/recovery, and observability frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Linux system administration and scripting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Kubernetes, containers, and cloud-native database deployments is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibility, adaptability, and ability to work effectively in ambiguous or rapidly evolving environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong remote working discipline with the ability to independently manage customer and internal deliverables\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Technical Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;PostgreSQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Patroni, PgBouncer, HAProxy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Streaming Replication and Logical Replication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Backup technologies such as pgBackRest or Barman\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitoring tools such as Prometheus, Grafana, and ELK\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud database services including Amazon RDS/Aurora PostgreSQL, Azure Database for PostgreSQL, and Google Cloud SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Database migration and schema conversion tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure automation using Ansible, Terraform, or similar tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kubernetes operators for PostgreSQL\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;For California based applicants, see our CCPA policy here - \u0026lt;a href=\u0026quot;https://www.spinnakersupport.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021556007,"name":"Application Support ","child_ids":[],"parent_id":null}],"offices":[{"id":4019789007,"name":"Remote UK","location":"United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/spinnakersupport/jobs/5146467007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4636699007,"location":{"name":"India"},"metadata":null,"id":5146467007,"updated_at":"2026-06-08T13:58:32-04:00","requisition_id":"183","title":"PostgreSQL DBA","company_name":"Spinnaker Support","first_published":"2026-05-27T08:52:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, Microsoft, VMWare, Postgres and Salesforce.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Spinnaker Support has an immediate need for a PostgreSQL Technical Solution Architect (TSA) to join our team in India.\u0026amp;nbsp;The TSA will possess deep technical expertise across PostgreSQL database technologies, enterprise open-source ecosystems, and associated high availability, performance, migration, and cloud-native architectures. The TSA will engage in critical aspects of database support delivery and solution lifecycle management including technical analysis, architecture design, migration planning, performance optimization, troubleshooting, implementation, customer advisory, team development, and pre-sales support activities.\u0026amp;nbsp;The TSA will act as a trusted advisor to customers and internal teams, providing expert-level architectural guidance for complex PostgreSQL environments across on-premises, hybrid, and cloud deployments. The role requires the ability to manage technical compliance, operational resilience, and best practices throughout all stages of the database lifecycle.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience / Education Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;15+ years of database administration, architecture, or support experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years hands-on PostgreSQL experience in enterprise environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with PostgreSQL performance tuning, HA/DR, replication, backup/recovery, and security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engagement in Postgres Community as contributor or reviewer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with PostgreSQL migrations from Oracle, SQL Server, or other commercial databases\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud platforms such as AWS, Azure, or GCP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise PostgreSQL distributions such as EDB, Crunchy Data, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PostgreSQL or cloud certifications preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Essential Functions and Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This position is considered level 4 help desk support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have excellent customer focus and communication, friendly interaction, and a passion to help customers with their software issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide technical expertise required by application support team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to troubleshoot customer issues in an environment where online and remotely connected to the customer’s systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have ability to work well within a collaborative team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer satisfaction by tracking issues from start to closure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasional after hours, weekends and holiday support including participating in on-call rotation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead architecture and design discussions for enterprise PostgreSQL solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Serve as the technical lead and trusted advisor for complex customer engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with engineering, support, delivery, and sales teams to ensure successful customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior engineers and contribute to team capability development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in escalation handling for critical production issues and provide advanced troubleshooting support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for automation, operational efficiency, and process improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Competencies (Knowledge, Skills, and Abilities)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expert-level understanding of PostgreSQL architecture, internals, administration, and ecosystem tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of replication technologies, clustering, connection pooling, backup/recovery, and observability frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Linux system administration and scripting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Kubernetes, containers, and cloud-native database deployments is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibility, adaptability, and ability to work effectively in ambiguous or rapidly evolving environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong remote working discipline with the ability to independently manage customer and internal deliverables\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Technical Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;PostgreSQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Patroni, PgBouncer, HAProxy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Streaming Replication and Logical Replication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Backup technologies such as pgBackRest or Barman\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitoring tools such as Prometheus, Grafana, and ELK\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud database services including Amazon RDS/Aurora PostgreSQL, Azure Database for PostgreSQL, and Google Cloud SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Database migration and schema conversion tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure automation using Ansible, Terraform, or similar tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kubernetes operators for PostgreSQL\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;For California based applicants, see our CCPA policy here - \u0026lt;a href=\u0026quot;https://www.spinnakersupport.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021556007,"name":"Application Support ","child_ids":[],"parent_id":null}],"offices":[{"id":4039619007,"name":"Remote India","location":"Bengaluru, Karnataka, India","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/spinnakersupport/jobs/5150057007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4638472007,"location":{"name":"United Kingdom"},"metadata":null,"id":5150057007,"updated_at":"2026-06-08T13:59:30-04:00","requisition_id":"186","title":"PostgreSQL Solution Architect","company_name":"Spinnaker Support","first_published":"2026-06-05T11:01:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP and VMware.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Spinnaker Support has an immediate opening for a PostgreSQL Solution Architect (SA) to join our team in the UK.\u0026amp;nbsp;The SA serves as a trusted technical advisor throughout the sales cycle, helping prospective and existing customers understand the value of Postgres solutions in support of their business and technical objectives. This role partners closely with Account Executives, Product, Marketing, and Customer Success to deliver compelling discovery, solution design, demonstrations, and technical validation activities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate combines strong PostgreSQL expertise, customer-facing communication skills, and the ability to translate complex technical capabilities into clear business outcomes. This role supports opportunities across the EMEA region and requires collaboration across multiple countries, cultures, and stakeholder groups.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with sales teams to qualify opportunities and identify customer business drivers, technical requirements, and decision criteria\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead technical discovery conversations with customers and prospects to understand current environments, challenges, and future-state goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver tailored product demonstrations, technical presentations, workshops, and proof-of-value engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design solution approaches that align Postgres capabilities with customer requirements, architecture, and operational priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Respond to technical portions of RFPs, RFIs, and security questionnaires in collaboration with internal stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support customer evaluations by addressing architecture, performance, migration, security, integration, and operational questions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted advisor on database modernization, platform strategy, and best practices related to PostgreSQL environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product and Product Marketing to communicate field feedback, market needs, and competitive insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain current knowledge of PostgreSQL, cloud platforms, database tooling, and relevant partner technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to enablement assets, demo environments, reusable collateral, and internal knowledge sharing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Required Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A minimum 8+ years hands-on experience with PostgreSQL administration, architecture, performance tuning, high availability, backup/recovery, and security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In addition to this, 5+ years of experience in solution consulting, sales engineering, database consulting, or technical pre-sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Postgres migration from Oracle, SQL Server, or other legacy database platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting customer conversations around cloud infrastructure, especially AWS, Azure, or Google Cloud\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate technical concepts effectively to both technical and executive audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading technical demonstrations, workshops, and proof-of-concept or proof-of-value engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills for proposals, technical responses, and customer follow-up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work across EMEA time zones and travel as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Kubernetes, containers, DevOps workflows, and automation tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to enterprise sales methodologies such as MEDDPICC, Challenger, or value-based selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-language capabilities relevant to the EMEA region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in open-source database or data infrastructure markets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Success Measures\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical win rate and influence on pipeline progression\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quality and impact of customer-facing technical engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribution to achievement of bookings, revenue, and pipeline targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales team and customer feedback on responsiveness and effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Development of scalable technical assets and field enablement materials\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;For California based applicants, see our CCPA policy here - \u0026lt;a href=\u0026quot;https://www.spinnakersupport.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021571007,"name":"Solution Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":4019789007,"name":"Remote UK","location":"United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/spinnakersupport/jobs/5138785007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4632940007,"location":{"name":"Remote, US"},"metadata":null,"id":5138785007,"updated_at":"2026-05-16T12:37:07-04:00","requisition_id":"180","title":"SAP Functional Architect - FICO and Global Tax","company_name":"Spinnaker Support","first_published":"2026-05-16T12:37:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, VMware \u0026amp;amp; Microsoft.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a \u0026lt;strong\u0026gt;Global Tax \u0026amp;amp; Regulatory Compliance \u0026lt;/strong\u0026gt;(GTRC) Functional Solution Architect (FSA) to support SAP clients globally. This role is responsible for analyzing legislative and regulatory changes, assessing client impact, designing functional solutions, and delivering end-to-end SAP implementations to keep clients compliant across multiple countries and jurisdictions.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;s3\u0026quot;\u0026gt;The ideal candidate is a\u0026amp;nbsp;hands-on SAP FI/CO consultant\u0026amp;nbsp;who can translate\u0026amp;nbsp;tax and regulatory requirements into ERP configuration. You must be able to\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;design, configure, test, deploy, and support\u0026amp;nbsp;compliance changes\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;using Agile methodology.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;s3\u0026quot;\u0026gt;This is a fully remote role, but must be based in United States.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;s3\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;Responsibilities\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;s5\u0026quot;\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monitor and assess global tax and regulatory changes, including e-invoicing, VAT/GST, withholding tax, statutory reporting, and country-specific compliance deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review legislative publications and tax authority guidance to determine impact on client environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate regulatory requirements into functional SAP solutions, including tax procedure updates, e-invoicing configuration, reporting changes, withholding tax adjustments, and payment format updates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess cross-module impacts across AP, AR, GL, Fixed Assets, Procurement, and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and implement changes in SAP ECC and S/4HANA, perform testing, support UAT, and coordinate deployments across Development, QA, and Production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver solutions on time to meet regulatory deadlines and provide post-go-live support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary client contact for compliance matters, conduct compliance reviews, and maintain documentation for delivered changes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p class=\u0026quot;s3\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;Required Qualifications\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;s5\u0026quot;\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years of hands-on SAP FI/CO configuration experience in ECC and/or S/4HANA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience designing and delivering tax and regulatory changes in SAP.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of VAT, GST, withholding tax, e-invoicing, SAF-T, and statutory reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to interpret legislative requirements and convert them into ERP functional designs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SAP tax procedures, condition types, and withholding tax configuration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting and communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-country regulatory experience preferred, especially across EMEA, LATAM, APAC, and North America.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p class=\u0026quot;s3\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;Preferred Qualifications\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;s5\u0026quot;\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with SAP DRC, SAP e-Document, and SAP PAIN / ISO 20022 payment formats.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of country-specific compliance requirements, including Brazil, Portugal, Italy, Poland, Mexico, and/or India.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to SAP S/4HANA Public Cloud regulatory change management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in third-party support environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p class=\u0026quot;s3\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;Technical Environment\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;s3\u0026quot;\u0026gt;Platforms: SAP ECC 5.0, ECC 6.0, S/4HANA (Public Cloud, Private Cloud, On-Premise)\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s3\u0026quot;\u0026gt;Modules: FI-GL, FI-AP, FI-AR, FI-AA, FI-TV, CO, Tax\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s3\u0026quot;\u0026gt;Tools: Smartsheet, Jira, ServiceNow\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;s3\u0026quot;\u0026gt;Reporting: SAP SAF-T, Statutory Reports, e-Invoicing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;s6\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are committed to fair and equitable compensation practices. As such, compensation will ultimately be in line with the labor market data, and the location in which the position is filled. Final compensation for this role will be determined by various factors such as education, experience, knowledge, skills, and abilities of the candidate, and alignment with labor market data and geographic location.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US - Pay Transparency \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$165,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$175,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;For California based applicants, see our CCPA policy here - \u0026lt;a href=\u0026quot;https://www.spinnakersupport.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021556007,"name":"Application Support ","child_ids":[],"parent_id":null}],"offices":[{"id":4020639007,"name":"Remote US","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/spinnakersupport/jobs/5059634007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4596129007,"location":{"name":"South Africa"},"metadata":null,"id":5059634007,"updated_at":"2026-06-04T14:46:30-04:00","requisition_id":"166","title":"SAP Security Services Architect","company_name":"Spinnaker Support","first_published":"2026-03-03T10:52:08-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for VMware, Oracle and SAP.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have an immediate need for an SAP Security Services Architect based in the UK or South Africa. This position can be based out of your home office. The Security Services Architect will be responsible for developing and maintaining the operations of security products and offering within Spinnaker Support. This role will serve to define and deliver Spinnaker Support’s approach to security within the 3\u0026lt;sup\u0026gt;rd\u0026lt;/sup\u0026gt; party support and managed service markets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position requires a deep knowledge of the SAP architecture and experience in applying defense in depth strategies to SAP systems. This position will be responsible for providing guidance to clients on attack surface reduction strategies in relationship to the SAP system landscape. This will include identifying, documenting, and guiding clients in security best practices related to the applications, network and infrastructure of SAP systems. This position requires a person with multiple years of hands-on technical expertise in hardening the SAP environment.\u0026amp;nbsp; The applicant should have an in-depth knowledge and understanding of SAP Subnets and network DMZ.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Direct Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SAP CVE and vulnerability analysis\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Researching newly disclosed vulnerabilities, assessing technical impact, and developing hardening guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Security bulletin authoring\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Writing customer-facing monthly bulletins summarizing threats and remediation steps for vulnerabilities identified in SAP Security Patch Day notifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Rapid response for critical vulnerabilities\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Developing and communicating guidance when high-severity or zero-day SAP vulnerabilities emerge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Structured security assessment delivery\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Conducting assessments, analyzing results, compiling reports with actionable remediation recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer case management\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Triaging and responding to customer security inquiries.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Competencies and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of SAP technical experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of SAP security hardening, attack surface reduction, and vulnerability analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of scripting and automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven technical writing skills with the ability to document details for complex solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of the security architecture across multiple deployment platforms (network, firewall, computer, storage, database and application)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A detailed understanding of common network topologies and their application to security mitigation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong field-level/consultative experience with ability to staff teams to meet customer support and service requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with ability to understand and document details for complex solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in performing NetWeaver AS system security operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fundamental knowledge of protecting SAP infrastructure at SAP/OS and DB level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of different SAP products at architectural level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of SAP Security Note Monitoring/Telemetry and Proficiency with SAP Vulnerability Management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of SAP users, roles and authorizations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years Python scripting programming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;C_SEC_2405 - SAP Certified Associate - Security Administrator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management and implementation of RFC Gateway and SNC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Substantive knowledge of SSO, SNC and SSL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Security certified\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Information Systems Security Architecture Professional (ISSAP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant GIAC certifications (e.g., GSEC, GEVA, GPEN, GSNA)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of Application Security Testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in addressing SAP vulnerabilities beyond leveraging SAP Notes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;For California based applicants, see our CCPA policy here - \u0026lt;a href=\u0026quot;https://www.spinnakersupport.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021568007,"name":"Ops Management","child_ids":[],"parent_id":null}],"offices":[{"id":4034635007,"name":"Remote South Africa","location":null,"child_ids":[],"parent_id":null},{"id":4019789007,"name":"Remote UK","location":"United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/spinnakersupport/jobs/5066577007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4599358007,"location":{"name":"United Kingdom"},"metadata":null,"id":5066577007,"updated_at":"2026-05-22T05:33:41-04:00","requisition_id":"167","title":"SAP Senior Solution Architect","company_name":"Spinnaker Support","first_published":"2026-03-06T02:41:40-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP and VMware.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Spinnaker Support has an immediate opening for a Solution Architect (SA) to join our team in the UK. The primary focus of a SA is to work collaboratively with the Spinnaker Support Account Executives during the opportunity/prospect development process, acting as the technical and security subject matter expert on a core set of Spinnaker Support product and service offerings. The SA will advocate our technical capabilities, security solution, value proposition, and the service benefits to our partners, prospects and internal sales force alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This SA will primarily participate in the sales process through prospect technical landscape and spend analysis, and technical solution development while acting as the subject matter expert that addresses all technical concerns. This role will support both third party support and managed services sales pursuits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This is an exciting and broad role where your voice will be at the forefront in shaping how we help our clients. It is a consultative advisory role that enables our customers to translate their technical stack into solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working with experienced professionals who have worked, in majority of cases, for over 20+ years with SAP technology and with a team adept at problem solving with a customer centric approach to service delivery. You will gain bespoke insights into our customers, their requirements and learn how third-party support is an enabler for our customers to fulfil their business transformations well into the 2040\u0026#39;s. There is scope for you to learn additional verticals and enhance your sales and presentational capabilities in a growing industry that now has significant recognition from industry commentators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will advise our customers on their journey of understanding alternate methods of support, based on your experience and practice or awareness of the deployment, management, and updates for the SAP ERP stack (any exposure to Oracle, VMware is a bonus).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will help frame stories and interpret technology challenges into real business solutions and outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will heavily participate in and contribute to the commercial aspects of the solution by drafting support spend estimates and cost prediction models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will play a key role in driving both technical and financial aspects of the solution by working with other teams across different time zones and often under tight timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively adapts to new challenges with minimal supervision and takes ownership of developing processes and frameworks suited to the APAC region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be adept at reading the audience in conversations and be able to tailor your talk track or responses accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A team player with a passion for understanding the complexities of third-party support. Willing to invest time and effort to learn and collaborate with peers and colleagues throughout the process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to supporting other regions as needed, contributing knowledge and assistance across geographies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to quickly grasp new or unfamiliar concepts, especially within the third-party software support ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates empathy and foresight in responding to last-minute or ad hoc requests from management, colleagues, or prospects. Strives to deliver thoughtful, tailored, and actionable responses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds and maintains strong, lasting relationships with in-region partners around delivery, resale, referral, and license compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leads, owns, and collaborates on RFP/RFI/RFQ exercises, ensuring high-quality and timely submissions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipates challenges and proactively works to resolve them by coordinating with internal and external stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate foresight by identifying gaps in messaging and creating quality collateral (PowerPoint slides, whitepapers, data analysis) with minimal supervision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commands credibility with prospects and partners by leveraging deep technical expertise and experience to build trust and influence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quickly gains a strong understanding of SAP security approach under third-party support and serves as a trusted security advisor to prospects, customers, and partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will advise your peers in sales on the interwoven nature of the SAP software footprint in front of you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will work across a broad range of industries in the APAC region as well as globally and across a wide range of unique and different customer sets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will thrive working as a team but also shine working on your own with minimal supervision, continuously learning and enhancing your contributions by leveraging expertise and knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;REQUIREMENTS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a customer-facing role such as consultant, solutions engineer or solutions architect.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving skills. Ability to listen and work with customers in order to fully understand the problem or gap facing them and make sure they adopt the best possible solution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent presentation, communication and soft skills with the ability to articulate Spinnaker message to both technical and non-technical (including CxO level) audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think rationally and creatively in order to identify opportunities in challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge (mainly around ECC, S/4HANA) from 10+ years’ experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough understanding of the roadmap for SAP - RISE/GROW, including the advantages and disadvantages of moving to RISE\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in Netweaver/ABAP Platform, BOBJ, MES, other SAP technologies. Nice to have experience in SaaS platforms such as BTP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-versed with industry specific IT processes within SAP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates an excellent attitude towards challenges, adept at transforming them into effective solutions. Solid awareness of SAP Cloud strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good knowledge and/or experience with SAP application security as well as technical security around the BASIS tech stack\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;For California based applicants, see our CCPA policy here - \u0026lt;a href=\u0026quot;https://www.spinnakersupport.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021571007,"name":"Solution Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":4019789007,"name":"Remote UK","location":"United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/spinnakersupport/jobs/5145125007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4636016007,"location":{"name":"South Africa"},"metadata":null,"id":5145125007,"updated_at":"2026-05-22T05:32:48-04:00","requisition_id":"182","title":"SAP Senior Solution Architect","company_name":"Spinnaker Support","first_published":"2026-05-22T05:29:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP and VMware.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Spinnaker Support has an immediate opening for a Senior Solution Architect (SSA) to join our team in South Africa working with customers across EMEA. The primary focus of an SSA is to work collaboratively with the Spinnaker Support Account Executives during the opportunity/prospect development process, acting as the technical and security subject matter expert on a core set of Spinnaker Support product and service offerings. The SSA will advocate our technical capabilities, security solution, value proposition, and the service benefits to our partners, prospects and internal sales force alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This SSA will primarily participate in the sales process through prospect technical landscape and spend analysis, and technical solution development while acting as the subject matter expert that addresses all technical concerns. This role will support both third party support and managed services sales pursuits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This is an exciting and broad role where your voice will be at the forefront in shaping how we help our clients. It is a consultative advisory role that enables our customers to translate their technical stack into solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be working with experienced professionals who have worked, in majority of cases, for over 20+ years with SAP technology and with a team adept at problem solving with a customer centric approach to service delivery. You will gain bespoke insights into our customers, their requirements and learn how third-party support is an enabler for our customers to fulfil their business transformations well into the 2040\u0026#39;s. There is scope for you to learn additional verticals and enhance your sales and presentational capabilities in a growing industry that now has significant recognition from industry commentators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will advise our customers on their journey of understanding alternate methods of support, based on your experience and practice or awareness of the deployment, management, and updates for the SAP ERP stack (any exposure to Oracle, VMware is a bonus).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will help frame stories and interpret technology challenges into real business solutions and outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will heavily participate in and contribute to the commercial aspects of the solution by drafting support spend estimates and cost prediction models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will play a key role in driving both technical and financial aspects of the solution by working with other teams across different time zones and often under tight timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively adapts to new challenges with minimal supervision and takes ownership of developing processes and frameworks suited to the APAC region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be adept at reading the audience in conversations and be able to tailor your talk track or responses accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A team player with a passion for understanding the complexities of third-party support. Willing to invest time and effort to learn and collaborate with peers and colleagues throughout the process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to supporting other regions as needed, contributing knowledge and assistance across geographies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to quickly grasp new or unfamiliar concepts, especially within the third-party software support ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates empathy and foresight in responding to last-minute or ad hoc requests from management, colleagues, or prospects. Strives to deliver thoughtful, tailored, and actionable responses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builds and maintains strong, lasting relationships with in-region partners around delivery, resale, referral, and license compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leads, owns, and collaborates on RFP/RFI/RFQ exercises, ensuring high-quality and timely submissions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipates challenges and proactively works to resolve them by coordinating with internal and external stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate foresight by identifying gaps in messaging and creating quality collateral (PowerPoint slides, whitepapers, data analysis) with minimal supervision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commands credibility with prospects and partners by leveraging deep technical expertise and experience to build trust and influence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quickly gains a strong understanding of SAP security approach under third-party support and serves as a trusted security advisor to prospects, customers, and partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will advise your peers in sales on the interwoven nature of the SAP software footprint in front of you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will work across a broad range of industries in the APAC region as well as globally and across a wide range of unique and different customer sets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will thrive working as a team but also shine working on your own with minimal supervision, continuously learning and enhancing your contributions by leveraging expertise and knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;REQUIREMENTS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a customer-facing role such as consultant, solutions engineer or solutions architect.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving skills. Ability to listen and work with customers in order to fully understand the problem or gap facing them and make sure they adopt the best possible solution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent presentation, communication and soft skills with the ability to articulate Spinnaker message to both technical and non-technical (including CxO level) audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think rationally and creatively in order to identify opportunities in challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent product knowledge (mainly around ECC, S/4HANA) from 10+ years’ experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough understanding of the roadmap for SAP - RISE/GROW, including the advantages and disadvantages of moving to RISE\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in Netweaver/ABAP Platform, BOBJ, MES, other SAP technologies. Nice to have experience in SaaS platforms such as BTP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-versed with industry specific IT processes within SAP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates an excellent attitude towards challenges, adept at transforming them into effective solutions. Solid awareness of SAP Cloud strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good knowledge and/or experience with SAP application security as well as technical security around the BASIS tech stack\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;For California based applicants, see our CCPA policy here - \u0026lt;a href=\u0026quot;https://www.spinnakersupport.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021571007,"name":"Solution Consulting","child_ids":[],"parent_id":null}],"offices":[{"id":4034635007,"name":"Remote South Africa","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/spinnakersupport/jobs/5117020007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4622538007,"location":{"name":"South Africa"},"metadata":null,"id":5117020007,"updated_at":"2026-04-23T02:29:05-04:00","requisition_id":"179","title":"Senior Account Executive (Oracle)","company_name":"Spinnaker Support","first_published":"2026-04-23T02:29:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, JD Edwards and VMware.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have an immediate opening for a \u0026lt;strong\u0026gt;Senior Account Executive, \u0026lt;/strong\u0026gt;specializing in Oracle Sales\u0026lt;strong\u0026gt;, \u0026lt;/strong\u0026gt;based in South Africa\u0026lt;strong\u0026gt;.\u0026lt;/strong\u0026gt; This position is primarily responsible for selling third-party support/maintenance, application and technical support services into the SAP client base. Responsible for establishing and building relationships with new customers and maintaining consistent contact; conducting targeted campaigns to generate and qualify leads; developing and closing opportunities for the services we deliver; and maintaining the CRM database.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of direct sales experience, with 5+ years experience in Oracle Sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Microsoft Office and desktop applications experience, strong PowerPoint and presentation knowledge required, ability to map process, write work instructions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce.com (or similar CRM) experience a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution Selling sales methodology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven hunting and net new sales skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal, written, and oral communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to instil confidence in clients and be persuasive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working cross-functionally with product and service subject matter expert\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be self-motivated, a strong team player, and strive to work in a highly collaborative environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire to work in a dynamic and fast paced environment and ability to work autonomously with limited supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong work ethic and disciplined\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proactive hunting activity in assigned territory\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute flawless Solution Selling sales engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;C-level communications, presentations and sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and manage pursuit team consisting of subject matter expertise through a complex sales process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own scope discovery activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently overachieve an attainable sales quota\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain necessary opportunity pipeline to support sales quota performance expectations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;For California based applicants, see our CCPA policy here - \u0026lt;a href=\u0026quot;https://www.spinnakersupport.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021570007,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4034635007,"name":"Remote South Africa","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/spinnakersupport/jobs/5151834007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4639347007,"location":{"name":"United States"},"metadata":null,"id":5151834007,"updated_at":"2026-06-08T14:00:04-04:00","requisition_id":"188","title":"Senior Account Executive (PostgreSQL)","company_name":"Spinnaker Support","first_published":"2026-06-02T14:58:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, JD Edwards and VMware.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have an immediate opening for a Senior Account Executive, specializing in PostgreSQL Sales, based in the US. \u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;The\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Postgres Account Executive\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026amp;nbsp;is responsible for\u0026amp;nbsp;driving\u0026amp;nbsp;net-new\u0026amp;nbsp;business and expanding existing customer relationships for Postgres-related solutions and services. This role owns the full sales cycle, from prospecting and qualification through negotiation and close, while partnering closely with Solution Consulting, Marketing, Alliances, and Customer Success.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;The ideal candidate brings a proven\u0026amp;nbsp;track record\u0026amp;nbsp;in\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;open\u0026amp;nbsp;source\u0026amp;nbsp;database\u0026amp;nbsp;solution\u0026amp;nbsp;selling\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;, strong discovery and deal strategy skills, and the ability to align customer needs with differentiated Postgres offerings. This role requires consultative selling, disciplined pipeline management, and a focus on long-term customer value.\u0026amp;nbsp;\u0026amp;nbsp;The ideal candidate brings\u0026amp;nbsp;expertise\u0026amp;nbsp;working with\u0026amp;nbsp;hyperscalers\u0026amp;nbsp;and has\u0026amp;nbsp;experience\u0026amp;nbsp;with Oracle to Postgres\u0026amp;nbsp;migrations.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 3\u0026quot;\u0026gt;Key Responsibilities\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134245418\u0026amp;quot;:true,\u0026amp;quot;134245529\u0026amp;quot;:true,\u0026amp;quot;335559738\u0026amp;quot;:200,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; 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data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Build and manage a healthy pipeline through \u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;prospecting, partner collaboration, inbound follow-up, and account planning\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Lead customer conversations to uncover business priorities, technical initiatives, and buying processes\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Position \u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Postgres solutions and services\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;\u0026amp;nbsp;in a way that connects technical value to business outcomes\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; 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data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Maintain \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;accurate\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;\u0026amp;nbsp;and\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;timely\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;\u0026amp;nbsp;updates in\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;CRM systems\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;\u0026amp;nbsp;for pipeline, forecasting, and account activity\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Build trusted relationships with decision-makers, influencers, and executive sponsors\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Stay informed on market trends, customer use cases, competitive positioning, and the broader \u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;PostgreSQL ecosystem\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 3\u0026quot;\u0026gt;Required Qualifications\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134245418\u0026amp;quot;:true,\u0026amp;quot;134245529\u0026amp;quot;:true,\u0026amp;quot;335559738\u0026amp;quot;:200,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Bachelor’s degree in\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Business\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;, Marketing, Technology\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;, or related field, or equivalent experience\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;5+ years of experience in \u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;quota-carrying B2B sales\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;, preferably in enterprise software, data infrastructure, database, or cloud-related solutions\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Experience selling \u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;database, open-source, cloud, or managed services\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;\u0026amp;nbsp;solutions\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Familiarity with \u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;PostgreSQL\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;, database migration, or modernization initiatives\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Demonstrated success achieving or exceeding \u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;revenue targets\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;\u0026amp;nbsp;in complex sales environments\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Experience managing multi-stakeholder sales cycles with both technical and business buyers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Strong consultative selling, discovery, negotiation, and account planning skills\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Experience using \u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;CRM tools\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;\u0026amp;nbsp;such as Salesforce for pipeline and forecast management\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Excellent verbal and written communication skills\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Ability to travel as needed based on territory and customer requirements\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 3\u0026quot;\u0026gt;Preferred Qualifications\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134245418\u0026amp;quot;:true,\u0026amp;quot;134245529\u0026amp;quot;:true,\u0026amp;quot;335559738\u0026amp;quot;:200,\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;21\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Experience working with\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;channel, cloud, or alliance partners\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;21\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Understanding of enterprise procurement and legal review processes\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; 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data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;24\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Forecast accuracy and CRM discipline\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;24\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Growth within strategic accounts and acquisition of \u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;new logos\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;24\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Quality of cross-functional collaboration and deal execution\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;2\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:360,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;singleLevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;24\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;List Bullet\u0026quot;\u0026gt;Customer satisfaction during the pre-sales and buying journey\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;For California based applicants, see our CCPA policy here - \u0026lt;a href=\u0026quot;https://www.spinnakersupport.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021570007,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4020639007,"name":"Remote US","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/spinnakersupport/jobs/4990479007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4563330007,"location":{"name":"UK Remote"},"metadata":null,"id":4990479007,"updated_at":"2026-02-11T12:33:43-05:00","requisition_id":"132","title":"Technical Account Manager","company_name":"Spinnaker Support","first_published":"2025-12-24T08:14:19-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, JD Edwards and VMware.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have an immediate opening for a \u0026lt;strong\u0026gt;Technical Account Manager (TAM), \u0026lt;/strong\u0026gt;with a strong oracle technical background\u0026lt;strong\u0026gt;, \u0026lt;/strong\u0026gt;to join our team in the UK\u0026lt;strong\u0026gt;. \u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot; data-ccp-parastyle-defn=\u0026quot;{\u0026amp;quot;ObjectId\u0026amp;quot;:\u0026amp;quot;5608de39-acc8-52c5-8723-06e2503f1031|1\u0026amp;quot;,\u0026amp;quot;ClassId\u0026amp;quot;:1073872969,\u0026amp;quot;Properties\u0026amp;quot;:[201342446,\u0026amp;quot;1\u0026amp;quot;,201342447,\u0026amp;quot;5\u0026amp;quot;,201342448,\u0026amp;quot;1\u0026amp;quot;,201342449,\u0026amp;quot;1\u0026amp;quot;,469777841,\u0026amp;quot;Times New Roman\u0026amp;quot;,469777842,\u0026amp;quot;Times New Roman\u0026amp;quot;,469777843,\u0026amp;quot;Times New Roman\u0026amp;quot;,469777844,\u0026amp;quot;Times New Roman\u0026amp;quot;,201341986,\u0026amp;quot;1\u0026amp;quot;,469769226,\u0026amp;quot;Times New Roman\u0026amp;quot;,268442635,\u0026amp;quot;24\u0026amp;quot;,469775450,\u0026amp;quot;p1\u0026amp;quot;,201340122,\u0026amp;quot;2\u0026amp;quot;,134233614,\u0026amp;quot;true\u0026amp;quot;,469778129,\u0026amp;quot;p1\u0026amp;quot;,335572020,\u0026amp;quot;1\u0026amp;quot;,134233118,\u0026amp;quot;true\u0026amp;quot;,134233117,\u0026amp;quot;true\u0026amp;quot;,469778324,\u0026amp;quot;Normal\u0026amp;quot;]}\u0026quot;\u0026gt;The TAM \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;will serve as a trusted technical advisor and key liaison for Spinnaker Support’s existing customers, ensuring successful delivery, satisfaction, and expansion of our \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;services\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; relationships. \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;This customer-facing role requires a \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;broad\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; understanding of enterprise software environments, including Oracle, SAP, \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;VMware\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;, operating systems, Open \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Source,\u0026lt;/span\u0026gt; \u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;and related ecosystems. The TAM bridges technical \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;expertise\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; with relationship management to ensure our customers realize the full value of \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Spinnaker’s \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; service\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;s\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; offerings.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt; \u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;The position works closely with Customer Success, \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Regional CTOs, \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Service Delivery, Global Solutions Consulting,\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; Product Management\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; and Sales to \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;maintain\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; exceptional customer experiences, proactively manage technical performance, and \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;identify\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; opportunities for growth and optimization.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;s2\u0026quot; data-ccp-charstyle-defn=\u0026quot;{\u0026amp;quot;ObjectId\u0026amp;quot;:\u0026amp;quot;e1226361-75d1-550e-bed1-3306b7137d36|1\u0026amp;quot;,\u0026amp;quot;ClassId\u0026amp;quot;:1073872969,\u0026amp;quot;Properties\u0026amp;quot;:[201342446,\u0026amp;quot;1\u0026amp;quot;,201342447,\u0026amp;quot;5\u0026amp;quot;,201342448,\u0026amp;quot;1\u0026amp;quot;,201342449,\u0026amp;quot;1\u0026amp;quot;,469777841,\u0026amp;quot;Calibri\u0026amp;quot;,469777842,\u0026amp;quot;\u0026amp;quot;,469777843,\u0026amp;quot;Calibri\u0026amp;quot;,469777844,\u0026amp;quot;Calibri\u0026amp;quot;,201341986,\u0026amp;quot;1\u0026amp;quot;,469769226,\u0026amp;quot;Calibri\u0026amp;quot;,268442635,\u0026amp;quot;24\u0026amp;quot;,469775450,\u0026amp;quot;s2\u0026amp;quot;,201340122,\u0026amp;quot;1\u0026amp;quot;,134233614,\u0026amp;quot;true\u0026amp;quot;,469778129,\u0026amp;quot;s2\u0026amp;quot;,335572020,\u0026amp;quot;1\u0026amp;quot;,469778324,\u0026amp;quot;Default Paragraph Font\u0026amp;quot;]}\u0026quot;\u0026gt;The role focuses on \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;technical advisory\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; and roadmap\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;, relationship management, and operational excellence\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;s2\u0026quot;\u0026gt; across Spinnaker’s global customer base.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Responsibilities\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 3\u0026quot;\u0026gt;Customer Relationship Management\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;12\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Develop a deep understanding of customer’s business objectives, technical architecture, and operational processes and advocate for the customer outcomes.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;12\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Act as technical advocate for\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;assigned customers\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;, ensuring alignment between customer \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;objectives\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; and Spinnaker’s service capabilities.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;12\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Build and\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;maintain\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; trusted relationships with customer IT and business leaders, \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;providing\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; clear guidance on enterprise application strategy, risk, and optimization.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;12\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Partner with Customer Success Managers\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;and\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; Service Delivery Managers and\u0026lt;/span\u0026gt; \u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;lead regular technical review meetings, status updates, and business reviews with British Telecom stakeholders \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;to deliver value-driven business reviews and roadmap discussions.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;12\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Proactively\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;monitor\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; customer \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;conversations\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; to \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;identify\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; trends, risks, and opportunities for improvement.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;12\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Step in when needed to work with the\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Service Delivery Manager and \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Customer Success\u0026lt;/span\u0026gt; \u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Manager on any \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;escalated technical issues\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 3\u0026quot;\u0026gt;Technical Advisory and Support Alignment\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134245418\u0026amp;quot;:true,\u0026amp;quot;134245529\u0026amp;quot;:true,\u0026amp;quot;335559738\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;20\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Provide\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; expert insight into enterprise application architectures, support lifecycles, integration, and infrastructure across Oracle, SAP\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;, VMware\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;, operating systems, Open Source,\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; and related ecosystems.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;20\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Translate complex technical details into business-focused insights and recommendations.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;20\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Guide customers through best practices for patching alternatives, security posture, and modernization within the third-party support framework\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;20\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Speak\u0026lt;/span\u0026gt; \u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;to\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; industry trends and \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;best practices and \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;how they can be related to existing Spinnaker Support customers.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 3\u0026quot;\u0026gt;Value Realization \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 3\u0026quot;\u0026gt;and Expansion Enablement\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134245418\u0026amp;quot;:true,\u0026amp;quot;134245529\u0026amp;quot;:true,\u0026amp;quot;335559738\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;14\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;In partnership with the \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;go to market\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; team, ensure that customers are realizing value from our services which will \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;contribution\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; to \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;growth and \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;higher retention rates.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;14\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Work with Customer Success and Sales to\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;identify\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; opportunities for upsell\u0026lt;/span\u0026gt; \u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;and cross-sell within existing accounts.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;14\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Demonstrate quantifiable value through performance metrics, risk reduction, and cost savings.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;14\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Contribute to strategic account planning by\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;providing\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; technical insights that inform long-term growth and customer \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;outcomes.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Support\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; renewal conversations with data-driven evidence of service impact and customer success.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 3\u0026quot;\u0026gt;Cross-Functional Collaboration\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134245418\u0026amp;quot;:true,\u0026amp;quot;134245529\u0026amp;quot;:true,\u0026amp;quot;335559738\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;15\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Partner with \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;the regional CTO and \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Global Solutions Consulting to ensure smooth transitions from presales to ongoing customer engagement.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;15\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Collaborate with Product Management and Service Delivery to communicate customer feedback and influence roadmap direction.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;15\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Contribute to marketing and thought leadership initiatives by developing customer success stories, case studies,\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;blogs, white papers, \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;and technical insights that highlight Spinnaker’s differentiated approach.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;15\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Engage with internal teams to refine delivery processes, improve documentation, and enhance overall customer experience.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 3\u0026quot;\u0026gt;Reporting and Communication\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134245418\u0026amp;quot;:true,\u0026amp;quot;134245529\u0026amp;quot;:true,\u0026amp;quot;335559738\u0026amp;quot;:40}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;16\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Maintain \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;accurate\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; documentation of account \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;activities, service performance, and technical discussions.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;16\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Provide regular internal updates on customer health, service risks, and opportunities.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;16\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Support Customer Success leadership in forecasting, retention metrics, and executive reporting.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;16\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Serve as an internal advocate for customer needs across functional teams.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Qualifications\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;17\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;7+ years of experience in Technical Account Management\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; with a focus on \u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Enterprise Software Support\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; and/or Managed Services.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;17\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Deep \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;span data-ccp-charstyle=\u0026quot;s1\u0026quot;\u0026gt;Oracle\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;enterprise software ecosystems technical expertise (ERP, middleware, and database technologies).\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;17\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Strong understanding of enterprise architecture, system integrations, and managed service models.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;17\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Proven ability to manage multiple complex accounts with global stakeholders\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt; at senior levels.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;17\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;p1\u0026quot;\u0026gt;Excellent communication skills with the ability to engage both technical and executive audiences.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Key Attributes\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;18\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Customer-obsessed with a proactive, consultative mindset which aligns with the Spinnaker Support values and culture.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;18\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;Technically fluent, commercially aware, and outcome oriented.\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;18\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;Skilled at building trusted relationships at all organizational levels.\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;18\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;Comfortable operating in a fast-paced, global environment.\u0026lt;/li\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;18\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;multilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;Naturally collaborative, curious, and committed to continuous improvement.\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:true,\u0026amp;quot;134233118\u0026amp;quot;:true}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;For California based applicants, see our CCPA policy here - \u0026lt;a href=\u0026quot;https://www.spinnakersupport.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021559007,"name":"Customer Success ","child_ids":[],"parent_id":null}],"offices":[{"id":4019789007,"name":"Remote UK","location":"United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/spinnakersupport/jobs/4968703007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4551101007,"location":{"name":"Remote - US"},"metadata":null,"id":4968703007,"updated_at":"2026-02-11T12:33:43-05:00","requisition_id":"127","title":"VMware Senior Technical Support Engineer (NSX)","company_name":"Spinnaker Support","first_published":"2025-11-07T13:42:41-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for VMware, Oracle, SAP, JD Edwards and Microsoft.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have an immediate need for an experienced VMware L3 Support Engineer:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Occasional after hours, weekends and holidays support for urgent customer issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have excellent customer focus and communication, friendly interaction and passion to help customers with their software issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to troubleshoot customer issues in an environment where online and remotely connected to the customer’s systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work as part of a global team ensuring effective collaboration to help resolve customer issues in a 24x7 follow the sun support model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer satisfaction by tracking issues from start to closure, minimizing aging cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide when requested root cause analysis for technical issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with creating and maintaining relevant knowledge articles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with other internal stakeholders as needed to enhance the overall customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promote best practise and new methodologies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role skill requirements: \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 5 years’ experience across VMware core technologies at a senior support level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in handling critical customer situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of NSX-T Architecture: Understanding Managers, Controllers, Transport Nodes, Edge Nodes, TEPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of Logical Switching \u0026amp;amp; Routing: Segment creation and management, Tier-0 and Tier-1 gateway design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of Distributed Firewall (DFW) and Gateway Firewall (GFW): Micro-segmentation, Rule creation and optimization and Grouping objects and policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of Edge Services: Load balancer configuration, NAT and VPN.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of VMware vSphere is mandatory. Hand-on experience on vCenter, ESXi, VM networking and vDS (vSphere Distributed Switch).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Rest API, Curl and Postman is mandatory. Understanding of the HTTP response code, able to craft Rest API call (GET, POST, PUT and DELETE).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Certificates is needed. Understand the concept of Self-signed, CA certificates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency on Linux/UNIX is mandatory. Able to navigate the directories and filing system, to use shell commands in a troubleshooting environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Networking is mandatory. In-depth understanding of L3 networking protocols including switching technologies, routing fundamentals, IP subnetting and Address Management, fire walling, load balancers, Security trust zones, Management Networks, VPN and network design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Packet Capture/Wireshark is mandatory. Able to navigate through the complexity of the network virtualization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with systems management concepts, processes and standards (e. g. SNMP); capacity/performance management and tuning; and storage and network management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certifications required: Linux: LPIC-1, LPIC-2. Networking: CCNA, CCNP is a plus, VMware: VCP, VCP-NV, VCAP-NV is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are committed to fair and equitable compensation practices. As such, compensation will ultimately be in line with the labor market data, and the location in which the position is filled. Final compensation for this role will be determined by various factors such as education, experience, knowledge, skills, and abilities of the candidate, and alignment with labor market data and geographic location.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US - Pay Transparency \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$125,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$135,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;For California based applicants, see our CCPA policy here - \u0026lt;a href=\u0026quot;https://www.spinnakersupport.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021556007,"name":"Application Support ","child_ids":[],"parent_id":null}],"offices":[{"id":4020639007,"name":"Remote US","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/spinnakersupport/jobs/4968307007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4550872007,"location":{"name":"Remote - India"},"metadata":null,"id":4968307007,"updated_at":"2026-02-11T12:33:43-05:00","requisition_id":"125","title":"VMware Senior Technical Support Engineer (NSX)","company_name":"Spinnaker Support","first_published":"2025-11-10T08:48:36-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for VMware, Oracle, SAP, JD Edwards and Microsoft.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have an immediate need for an experienced VMware L3 Support Engineer:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The role is fully remote, but the candidate must be based in India\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasional after hours, weekends and holidays support for urgent customer issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have excellent customer focus and communication, friendly interaction and passion to help customers with their software issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to troubleshoot customer issues in an environment where online and remotely connected to the customer’s systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work as part of a global team ensuring effective collaboration to help resolve customer issues in a 24x7 follow the sun support model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customer satisfaction by tracking issues from start to closure, minimizing aging cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide when requested root cause analysis for technical issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with creating and maintaining relevant knowledge articles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with other internal stakeholders as needed to enhance the overall customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promote best practise and new methodologies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role skill requirements: \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 5 years’ experience across VMware core technologies at a senior support level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in handling critical customer situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of NSX-T Architecture: Understanding Managers, Controllers, Transport Nodes, Edge Nodes, TEPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of Logical Switching \u0026amp;amp; Routing: Segment creation and management, Tier-0 and Tier-1 gateway design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of Distributed Firewall (DFW) and Gateway Firewall (GFW): Micro-segmentation, Rule creation and optimization and Grouping objects and policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of Edge Services: Load balancer configuration, NAT and VPN.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of VMware vSphere is mandatory. Hand-on experience on vCenter, ESXi, VM networking and vDS (vSphere Distributed Switch).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Rest API, Curl and Postman is mandatory. Understanding of the HTTP response code, able to craft Rest API call (GET, POST, PUT and DELETE).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Certificates is needed. Understand the concept of Self-signed, CA certificates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency on Linux/UNIX is mandatory. Able to navigate the directories and filing system, to use shell commands in a troubleshooting environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Networking is mandatory. In-depth understanding of L3 networking protocols including switching technologies, routing fundamentals, IP subnetting and Address Management, fire walling, load balancers, Security trust zones, Management Networks, VPN and network design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Packet Capture/Wireshark is mandatory. Able to navigate through the complexity of the network virtualization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with systems management concepts, processes and standards (e. g. SNMP); capacity/performance management and tuning; and storage and network management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certifications required: Linux: LPIC-1, LPIC-2. Networking: CCNA, CCNP is a plus, VMware: VCP, VCP-NV, VCAP-NV is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;For California based applicants, see our CCPA policy here - \u0026lt;a href=\u0026quot;https://www.spinnakersupport.com/privacy-policy/\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021556007,"name":"Application Support ","child_ids":[],"parent_id":null}],"offices":[{"id":4039619007,"name":"Remote India","location":"Bengaluru, Karnataka, India","child_ids":[],"parent_id":null}]}],"meta":{"total":14}}