{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/sagent/jobs/5969915004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5142200004,"location":{"name":"US Remote"},"metadata":null,"id":5969915004,"updated_at":"2026-05-28T10:40:56-04:00","requisition_id":"2023","title":"Devops Engineer Principal","company_name":"Sagent","first_published":"2026-04-28T11:34:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: bold; font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Why you\u0026#39;ll LOVE Sagent:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Sagent powers servicers and consumers. You power Sagent!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;mt-2\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;label-position-before\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Cloud Infrastructure Engineer SR\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;About the Role\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;The Cloud Engineering team builds the foundation that every engineering team at Sagent runs on. We design and deliver internal platforms and products that make shipping to production fast, secure, and repeatable.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Our team builds and operates shared infrastructure capabilities including a self-service Internal Developer Portal, a centralized CI/CD platform, reusable infrastructure modules, and policy-as-code enforcement that enables teams to move quickly without sacrificing safety.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;We are seeking a Cloud Infrastructure Engineer to support both infrastructure and application development teams working on a large-scale, event-driven microservices platform running on GKE. This role bridges platform engineering and application support: you will maintain and evolve GCP and Kubernetes infrastructure while partnering directly with development teams to unblock delivery, troubleshoot production issues, and continuously improve the paved road from code to production.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;What You’ll Do\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Operate and improve multi-region GKE clusters hosting hundreds of microservices across multiple environments from development through production\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Manage the Kubernetes platform layer: Istio service mesh, cert-manager, external-dns, RBAC, HPA/KEDA autoscaling, HashiCorp Vault secret injection, and Helm-based deployments\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Develop and maintain Terraform modules across multiple IaC repositories covering GKE, networking (Shared VPC, Cloud NAT, Private Service Connect), Cloud SQL, Cloud Storage, Dataproc, Cloud Composer, Vault, and web hosting\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Maintain and extend Azure DevOps CI/CD pipelines using shared Terraform templates with multi-environment deployment workflows\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Support Confluent Kafka infrastructure including Connect workers with JDBC source connectors, consumer group health monitoring, and Kafka-lag-based autoscaling with KEDA\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Manage Redis Enterprise clusters on Kubernetes with operator-managed lifecycle and replication\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Operate the observability stack: Grafana Cloud (Alloy, Loki, Mimir, Tempo, Pyroscope via Private Service Connect), kube-prometheus-stack, Google Managed Prometheus, OpenTelemetry Operator/Collector, Beyla, and Kubecost\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Harden cluster security posture: NetworkPolicies, Pod Security Standards, admission policy enforcement, CrowdStrike Falcon, Lacework, kube-bench, and cert-manager with Let’s Encrypt ACME\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Support data infrastructure including Cloud SQL (PostgreSQL), Dataproc (Spark), Cloud Composer (Airflow), Matillion CDC pipelines, Snowflake, and BigQuery\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Manage DNS across multiple providers (Azure DNS, Cloudflare, GCP Cloud DNS) via external-dns, and support Azure APIM and Cloudflare CDN/WAF\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Partner directly with application development teams to troubleshoot deployment failures, tune resource limits and autoscaling, and resolve Kafka consumer lag and connectivity issues\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Contribute to the Internal Developer Portal (Backstage) and internal CLI tooling that enables self-service for product engineers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;What We’re Looking For\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;7+ years of cloud or infrastructure engineering experience, including 5+ years of hands-on Azure OR GCP experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Strong production experience with GKE, VPC networking, IAM, Cloud SQL, Cloud Storage, and Artifact Registry\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Advanced Terraform experience, including reusable module design, state management, and multi-environment patterns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Production Kubernetes expertise: Helm chart development and management, RBAC, resource tuning, and troubleshooting workloads at scale\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Hands-on experience with Istio service mesh: sidecar injection, mTLS, VirtualServices, AuthorizationPolicies, and traffic management\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Understanding of CNI fundamentals (Cilium/Dataplane V2), east-west traffic flows, and network segmentation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Experience with CI/CD pipeline development (Azure DevOps YAML pipelines or equivalent) and trunk-based development workflows\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Hands-on experience with secrets management, including HashiCorp Vault (Kubernetes auth, agent injection) and GCP Secret Manager\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Proficiency in scripting (Bash, Python, or Go) with the ability to write production-quality automation and tooling\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Strong security mindset with experience implementing least-privilege IAM, certificate management, and policy-driven controls\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Clear and effective communicator able to work across infrastructure and application development teams\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Nice to Have\u0026lt;/span\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Experience with event-driven architectures and Apache Kafka (Confluent Platform, Connect, consumer group management, KEDA-based scaling)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Experience with Redis Enterprise on Kubernetes (operator-managed clusters, Active-Active replication)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Familiarity with Grafana Cloud observability stack (Alloy, Loki, Mimir, Tempo, Pyroscope) and OpenTelemetry\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Experience with GCP data services: Dataproc (Spark), Cloud Composer (Airflow), BigQuery, Pub/Sub\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Familiarity with OPA/Rego or Kyverno for policy enforcement\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Experience with Azure APIM, Cloudflare, or multi-cloud DNS management\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Familiarity with Matillion or similar ETL/CDC tooling and Snowflake data warehouse\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Exposure to financial services or mortgage/loan servicing domain and associated compliance requirements\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Experience with Kubecost or similar FinOps tooling for cloud cost optimization\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Experience building or contributing to an Internal Developer Portal (Backstage)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Who You Are\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;You are someone who thrives at the intersection of infrastructure and application support. You understand that a platform is only as good as the experience it provides to the teams building on it, and you are energized by helping development teams ship reliably and quickly.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;You hold a high bar for reliability, security, and operational hygiene — you proactively identify and resolve issues before they become incidents. You are comfortable operating at scale in a complex microservices environment and can context-switch between Terraform modules, Kubernetes troubleshooting, Kafka consumer lag, and pipeline failures.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;You value automation, documentation, and simplicity. You are pragmatic about technical debt and know when to fix it versus when to ship. You are comfortable working on a team of senior engineers, contributing your perspective, and adjusting quickly as you gain new information.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;#LI-REMOTE\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;#LI-AN\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div id=\u0026quot;postingDetailsPreview\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: bold; font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Perks!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1!\u0026amp;nbsp; We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Why Sagent?\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Sagent is a joint venture that combines Fiserv Inc.\u0026#39;s decades of market-leading fintech expertise with Warburg Pincus\u0026#39; skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We\u0026#39;re growing fast and need you to help shape our future.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national\u0026amp;nbsp;origin, disability or protected veteran status.\u0026lt;/em\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4089097004,"name":"Cyber","child_ids":[],"parent_id":null}],"offices":[{"id":4038828004,"name":"US","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/sagent/jobs/6007318004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5159204004,"location":{"name":"Remote U.S."},"metadata":null,"id":6007318004,"updated_at":"2026-05-27T13:06:27-04:00","requisition_id":"2039","title":"Implementation Business Analyst SR","company_name":"Sagent","first_published":"2026-05-27T13:06:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: bold; font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Why you\u0026#39;ll LOVE Sagent:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Sagent powers servicers and consumers. You power Sagent!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;fr-view\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity: \u0026lt;/strong\u0026gt;We are currently looking for an Implementation Business Analyst! As an Implementation Business Analyst, you will play a critical part in implementing a modern loan servicing platform used by lenders and servicers in the consumer and mortgage lending markets in the United States. Your focus will be ensuring a successful customer implementation within key areas of focus, to include business process, loan data and integrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will also be working with internal and external clients to validate, test, and implement new business features, business rules, workflows, and upgrades to existing features that are required to support regulatory requirements and loan servicing business operations. You will work directly with the customer, engineering, and product teams to deliver capabilities and features to customers. You may also create product documentation to support those features and internal and external training documentation. \u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are looking for a new challenge, love working with smart, skilled teammates and enjoy the world of mortgage servicing, then look no further! \u0026amp;nbsp;Our team will provide you with the best tools, resources and compensation to get the job done…and enjoy every minute of it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Day-to-Day at Sagent: \u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul type=\u0026quot;disc\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;Collaborate across teams in a fast-paced and dynamic, including Customer Success, Product, and Engineering to ensure successful client implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery sessions with clients to understand business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document functional and non-functional requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate business requirements into SaaS solution capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with product and implementation teams to tailor configurations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the liaison between the customer and internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide regular updates, manage expectations, and facilitate decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze current customer workflows and identify gaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recommend process improvements aligned with SaaS capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in creating user guides and training materials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support onboarding and training sessions for end-users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Validate system configurations against business requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define UAT scenarios and success criteria.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate UAT execution, triage issues, and provide feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers adapt to new workflows and system changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and mitigate adoption risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all implementation tasks are completed before launch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support cutover planning and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Triage and resolve post-launch issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with support and engineering teams as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate records of requirements, decisions, and configurations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure knowledge transfer to support and account management teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We\u0026#39;d love to hear from you if you have: \u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul type=\u0026quot;disc\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree (or equivalent experience) in business, computer science, finance and/or related fields\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years Mortgage Servicing is with experience in loan boarding, account services, escrow, loss mitigation, bankruptcy, foreclosure, investor reporting, customer services, or servicing compliance oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of software industry experience is highly desired; experience working with a large enterprise solution desired\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of hands-on business analyst, development, project management, or testing experience \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of mortgage servicing regulatory climates and its impacts on the lending process \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience creating business designs, test plans, testing scripts, and system requirements \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with content management systems \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with on and offshore teams is required \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with the entire PDLC process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a self-starter and can manage multiple activities and priorities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Claims or Invoice solutions and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with loan data and servicing conversions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with APIs and system integrations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Travel: \u0026amp;nbsp;Is not generally required, but some travel to customer sites may be necessary (depending on the project), and occasional team building activities and events will be in-person.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;pt-4 pb-2 flex flex-row\u0026quot;\u0026gt;#LI-AN\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;pt-4 pb-2 flex flex-row\u0026quot;\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: bold; font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Perks!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1!\u0026amp;nbsp; We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Why Sagent?\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;Sagent is a joint venture that combines Fiserv Inc.\u0026#39;s decades of market-leading fintech expertise with Warburg Pincus\u0026#39; skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We\u0026#39;re growing fast and need you to help shape our future.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: \u0026#39;Century Gothic\u0026#39;; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: verdana, geneva, sans-serif; font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national\u0026amp;nbsp;origin, disability or protected veteran status.\u0026lt;/em\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4096982004,"name":"Implementations","child_ids":[],"parent_id":null}],"offices":[{"id":4038828004,"name":"US","location":"Remote","child_ids":[],"parent_id":null}]}],"meta":{"total":2}}