{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/roofr/jobs/4744562005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4354345005,"location":{"name":"Remote - Canada"},"metadata":null,"id":4744562005,"updated_at":"2026-11-02T21:17:40-05:00","requisition_id":"74","title":"Customer Support Specialist, Bilingual (English/Spanish)","company_name":"Roofr","first_published":"2026-10-16T13:31:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is for an existing vacancy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;***A quick note: some of our emails may be filtered into your spam/junk folder. Please check there regularly for any communications from us, including interview scheduling, next steps, and updates on your application. If you find one of our emails in spam, please mark it as “Not Spam” to help ensure future messages reach your inbox.***\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;We’re growing and looking for motivated, customer-focused team members to join our Customer Support team! We believe customer support is about creating meaningful experiences, creative problem-solving, and being the voice of our users. If you’re someone who loves tackling challenges, working closely with a tight knit team, and having opportunities for growth and development, we want to hear from you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As a bilingual (English + Spanish) Customer Support Specialist, you\u0026#39;ll be the frontline of our customer support efforts, providing assistance and resolving inquiries with professionalism and care. Your role is crucial in ensuring our customers receive prompt and effective support, contributing to their overall satisfaction and loyalty. You will continuously improve on the customer experience, working cross-functionally with our revenue, product, and engineering teams to deliver exceptional solutions. As a key part of our team, you’ll have the opportunity to make a real impact, ensuring our customers have a world class customer support experience.\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver high-quality customer support primarily via live interactions on phone and chat channels in both English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist customers and internal teams with inquiries, troubleshoot complex issues, and provide solutions with a focus on providing exceptional service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously build deep product knowledge by staying current on our quickly evolving product features and enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and update support tickets and activities in our CRM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with our Sales, Customer Success, Onboarding, and Product teams to ensure an outstanding customer journey\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring innovation and creativity to the role with a balanced focus on both quality and efficiency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring to the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1 - 3 years of bilingual customer support experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and creative problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience interacting with a high daily volume of customers by phone, email, and chat\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a fast-paced startup environment is a big plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Intercom is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A bilingual (English and Spanish) Customer Support Specialist\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate with confidence and patience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re innovative and solution-oriented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re passionate about helping others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re naturally curious and proactive about learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re energized by frequent product launches and enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in a fast-paced environment and seek growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You sweat the details\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Work hours \u0026amp;amp; Schedule:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We value transparency about work expectations:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We’re looking to fill roles with start times of approximately 12 PM EST/9 AM PST to 1 PM EST/10 AM PST, with some flexibility based on team needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holiday coverage is required as part of a rotating schedule. Partial weekend coverage may be requested based on team needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide schedules in advance, and flexibility is key to supporting our customers effectively\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;As a key part of our team, you’ll help us create a world-class support experience and ensure our customers feel heard, supported, and delighted every time they interact with us.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;If this sounds like you, we’d love for you to apply and grow with us!\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Compensation Band:\u0026lt;/strong\u0026gt; $50,000.00 - $57,500.00 CAD\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏠 What we offer (US + Canada)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏝️ Vacation/Paid Time Off:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1 Friday off per month (we call those our laundry days!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company wide paid shutdown for the week between Christmas and New Years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RRSP/401k match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous Parental Leave policy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤝 Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We host an annual company retreat with great team building activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ample learning and development opportunities to continue growing your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office setup stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internet and phone allowance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote first culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weekly Friday paydays!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;🤖 AI Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;⚠️\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;85\u0026quot; data-end=\u0026quot;105\u0026quot;\u0026gt;Important Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;We’ve been made aware of an individual impersonating Roofr using a fraudulent domain:\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;194\u0026quot; data-end=\u0026quot;208\u0026quot;\u0026gt;roofrr.com\u0026lt;/strong\u0026gt; (note the extra “r”). \u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;234\u0026quot; data-end=\u0026quot;394\u0026quot;\u0026gt;\u0026lt;em\u0026gt;To ensure your application is legitimate, please apply \u0026lt;strong data-start=\u0026quot;289\u0026quot; data-end=\u0026quot;301\u0026quot;\u0026gt;directly\u0026lt;/strong\u0026gt; through our official careers page: \u0026lt;a class=\u0026quot;\u0026quot; href=\u0026quot;https://roofr.com/careers\u0026quot; target=\u0026quot;_new\u0026quot; data-start=\u0026quot;337\u0026quot; data-end=\u0026quot;391\u0026quot;\u0026gt;https://roofr.com/careers\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;396\u0026quot; data-end=\u0026quot;496\u0026quot;\u0026gt;\u0026lt;em\u0026gt;If you receive any suspicious messages or have questions, reach out to us at \u0026lt;strong data-start=\u0026quot;473\u0026quot; data-end=\u0026quot;493\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;cursor-pointer\u0026quot; data-start=\u0026quot;475\u0026quot; data-end=\u0026quot;491\u0026quot;\u0026gt;talent@roofr.com\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Your safety and security are important to us — thank you for your vigilance!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028448005,"name":"Customer Support","child_ids":[],"parent_id":null}],"offices":[{"id":4010778005,"name":"Remote Canada ","location":"Remote Canada ","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/roofr/jobs/4744563005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4354345005,"location":{"name":"Remote - LATAM"},"metadata":null,"id":4744563005,"updated_at":"2026-11-02T13:46:04-05:00","requisition_id":"74","title":"Customer Support Specialist, Bilingual (Spanish), Contract","company_name":"Roofr","first_published":"2026-10-16T13:31:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is for an existing vacancy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;***A quick note: some of our emails may be filtered into your spam/junk folder. Please check there regularly for any communications from us, including interview scheduling, next steps, and updates on your application. If you find one of our emails in spam, please mark it as “Not Spam” to help ensure future messages reach your inbox.***\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;We’re growing and looking for motivated, customer-focused team members to join our Customer Support team! We believe customer support is about creating meaningful experiences, creative problem-solving, and being the voice of our users. If you’re someone who loves tackling challenges, working closely with a tight knit team, and having opportunities for growth and development, we want to hear from you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As a bilingual (English + Spanish) Customer Support Specialist, you\u0026#39;ll be the frontline of our customer support efforts, providing assistance and resolving inquiries with professionalism and care. Your role is crucial in ensuring our customers receive prompt and effective support, contributing to their overall satisfaction and loyalty. You will continuously improve on the customer experience, working cross-functionally with our revenue, product, and engineering teams to deliver exceptional solutions. As a key part of our team, you’ll have the opportunity to make a real impact, ensuring our customers have a world class customer support experience.\u0026lt;/div\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver high-quality customer support primarily via live interactions on phone and chat channels in both English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist customers and internal teams with inquiries, troubleshoot complex issues, and provide solutions with a focus on providing exceptional service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously build deep product knowledge by staying current on our quickly evolving product features and enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and update support tickets and activities in our CRM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with our Sales, Customer Success, Onboarding, and Product teams to ensure an outstanding customer journey\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring innovation and creativity to the role with a balanced focus on both quality and efficiency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring to the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1 - 3 years of bilingual customer support experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and creative problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience interacting with a high daily volume of customers by phone, email, and chat\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a fast-paced startup environment is a big plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Intercom is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A bilingual (English and Spanish) Customer Support Specialist\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You communicate with confidence and patience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re innovative and solution-oriented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re passionate about helping others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re naturally curious and proactive about learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re energized by frequent product launches and enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in a fast-paced environment and seek growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You sweat the details\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Work hours \u0026amp;amp; Schedule:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We value transparency about work expectations:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We’re looking to fill roles with start times of approximately 12 PM EST/9 AM PST to 1 PM EST/10 AM PST, with some flexibility based on team needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holiday coverage is required as part of a rotating schedule. Partial weekend coverage may be requested based on team needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide schedules in advance, and flexibility is key to supporting our customers effectively\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;As a key part of our team, you’ll help us create a world-class support experience and ensure our customers feel heard, supported, and delighted every time they interact with us.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;If this sounds like you, we’d love for you to apply and grow with us!\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏠 What we offer (US + Canada)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏝️ Vacation/Paid Time Off:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1 Friday off per month (we call those our laundry days!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company wide paid shutdown for the week between Christmas and New Years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RRSP/401k match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous Parental Leave policy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤝 Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We host an annual company retreat with great team building activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ample learning and development opportunities to continue growing your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office setup stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internet and phone allowance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote first culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weekly Friday paydays!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;🤖 AI Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;⚠️\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;85\u0026quot; data-end=\u0026quot;105\u0026quot;\u0026gt;Important Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;We’ve been made aware of an individual impersonating Roofr using a fraudulent domain:\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;194\u0026quot; data-end=\u0026quot;208\u0026quot;\u0026gt;roofrr.com\u0026lt;/strong\u0026gt; (note the extra “r”). \u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;234\u0026quot; data-end=\u0026quot;394\u0026quot;\u0026gt;\u0026lt;em\u0026gt;To ensure your application is legitimate, please apply \u0026lt;strong data-start=\u0026quot;289\u0026quot; data-end=\u0026quot;301\u0026quot;\u0026gt;directly\u0026lt;/strong\u0026gt; through our official careers page: \u0026lt;a class=\u0026quot;\u0026quot; href=\u0026quot;https://roofr.com/careers\u0026quot; target=\u0026quot;_new\u0026quot; data-start=\u0026quot;337\u0026quot; data-end=\u0026quot;391\u0026quot;\u0026gt;https://roofr.com/careers\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;396\u0026quot; data-end=\u0026quot;496\u0026quot;\u0026gt;\u0026lt;em\u0026gt;If you receive any suspicious messages or have questions, reach out to us at \u0026lt;strong data-start=\u0026quot;473\u0026quot; data-end=\u0026quot;493\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;cursor-pointer\u0026quot; data-start=\u0026quot;475\u0026quot; data-end=\u0026quot;491\u0026quot;\u0026gt;talent@roofr.com\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Your safety and security are important to us — thank you for your vigilance!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028448005,"name":"Customer Support","child_ids":[],"parent_id":null}],"offices":[{"id":4010778005,"name":"Remote Canada ","location":"Remote Canada ","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/roofr/jobs/4738140005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4357022005,"location":{"name":"Remote - US"},"metadata":null,"id":4738140005,"updated_at":"2026-11-02T11:58:24-05:00","requisition_id":"76","title":"Field Sales Development Representative","company_name":"Roofr","first_published":"2026-09-25T15:23:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is for an existing vacancy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;***A quick note: some of our emails may be filtered into your spam/junk folder. Please check there regularly for any communications from us, including interview scheduling, next steps, and updates on your application. If you find one of our emails in spam, please mark it as “Not Spam” to help ensure future messages reach your inbox.***\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are looking for a Field Sales Development Representative (FSDR) to play a crucial role in capturing and qualifying leads at events and remotely via phone and email. You will be the face of Roofr at industry trade shows, conferences, and local events, engaging with potential customers, showcasing our solutions, and ensuring a seamless handoff to our sales team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You’ll Get to Do:\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;75% of time remote/25% at events\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Learn about Roofr, our industry and competitors, and our value proposition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute a high number of daily activities (Calls, emails, social selling, etc.)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend roofing industry events, trade shows, and conferences to generate leads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct on-the-spot helicopter demos showcasing Roofr’s value proposition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue growth by connecting with roofing professionals in the field Work partner-referred leads inside a defined speed-to-lead SLA — first touch within minutes, not hours\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect with and qualify inbound leads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and establish rapport with multiple levels of buyers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand the prospect\u0026#39;s needs and effectively communicate how Roofr will help\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Roofr Partner Reps and Account Executives and collaborate on how to hand off qualified sales opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own demo attendance: confirm before the call, chase no-shows the same day, and re-book or re-qualify rather than letting them go cold\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and improve your own booked-to-attended conversion rate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document various details including use cases, purchase timeframes, and next steps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet monthly, quarterly, and annual quotas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage customer expectations and contribute to a high level of customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide detailed and accurate pipeline forecasting and maintain data hygiene\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As part of a startup team, help define and improve sales processes, strategies, tactics, and help our customers navigate our tools with ease\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What You’ll Bring to the Role:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience attending industry events or trade shows in a similar role\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a related SDR role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has experience in B2B Saas Sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter, highly detail-oriented, quick learner, able to think on your feet\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal skills and a creative problem-solving approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to take feedback, make adjustments, and handle objections\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable on the phone, strong email writing skills and happy to handle objections\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uncover potential opportunities by having conversations and setting meetings with prospective buyers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with sales tools: Hubspot, Aircall, Intercom or equivalents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability and willingness to perform manual labor (carrying boxes, setting up booths, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Roofing and/or construction experience is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English and Spanish) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation Band:\u0026lt;/strong\u0026gt; $70,000.00 - $75,000.00 USD + 33% variable\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏠 What we offer (US + Canada)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏝️ Vacation/Paid Time Off:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1 Friday off per month (we call those our laundry days!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company wide paid shutdown for the week between Christmas and New Years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RRSP/401k match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous Parental Leave policy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤝 Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We host an annual company retreat with great team building activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ample learning and development opportunities to continue growing your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office setup stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internet and phone allowance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote first culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weekly Friday paydays!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;🤖 AI Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;⚠️\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;85\u0026quot; data-end=\u0026quot;105\u0026quot;\u0026gt;Important Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;We’ve been made aware of an individual impersonating Roofr using a fraudulent domain:\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;194\u0026quot; data-end=\u0026quot;208\u0026quot;\u0026gt;roofrr.com\u0026lt;/strong\u0026gt; (note the extra “r”). \u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;234\u0026quot; data-end=\u0026quot;394\u0026quot;\u0026gt;\u0026lt;em\u0026gt;To ensure your application is legitimate, please apply \u0026lt;strong data-start=\u0026quot;289\u0026quot; data-end=\u0026quot;301\u0026quot;\u0026gt;directly\u0026lt;/strong\u0026gt; through our official careers page: \u0026lt;a class=\u0026quot;\u0026quot; href=\u0026quot;https://roofr.com/careers\u0026quot; target=\u0026quot;_new\u0026quot; data-start=\u0026quot;337\u0026quot; data-end=\u0026quot;391\u0026quot;\u0026gt;https://roofr.com/careers\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;396\u0026quot; data-end=\u0026quot;496\u0026quot;\u0026gt;\u0026lt;em\u0026gt;If you receive any suspicious messages or have questions, reach out to us at \u0026lt;strong data-start=\u0026quot;473\u0026quot; data-end=\u0026quot;493\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;cursor-pointer\u0026quot; data-start=\u0026quot;475\u0026quot; data-end=\u0026quot;491\u0026quot;\u0026gt;talent@roofr.com\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Your safety and security are important to us — thank you for your vigilance!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028444005,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4010780005,"name":"Remote ","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/roofr/jobs/4744379005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4459476005,"location":{"name":"Remote - LATAM"},"metadata":null,"id":4744379005,"updated_at":"2026-11-02T13:49:18-05:00","requisition_id":"283","title":"Onboarding Manager, Bilingual (English/Spanish) - Contract","company_name":"Roofr","first_published":"2026-10-15T18:23:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is for an existing vacancy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;***A quick note: some of our emails may be filtered into your spam/junk folder. Please check there regularly for any communications from us, including interview scheduling, next steps, and updates on your application. If you find one of our emails in spam, please mark it as “Not Spam” to help ensure future messages reach your inbox.***\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Roofr is growing our Onboarding team, and we\u0026#39;re looking for a Spanish-speaking Onboarding Manager (contract) to own the most important window in a customer\u0026#39;s journey: the moment they sign to the moment they\u0026#39;re live, confident, and getting real value from Roofr.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We onboard hundreds of new customers every month across multiple products. Many of them run established roofing businesses but are new to technology, which means the way you show up matters as much as what you know. This role is built for someone who thrives in high-volume environments, believes great onboarding creates the conditions for everything that comes after, and finds real satisfaction in watching a customer go from uncertain to capable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your goal is simple: help customers feel the difference Roofr makes in their business as quickly as possible, and make sure getting there doesn\u0026#39;t feel overwhelming. We pay attention to two things to know we\u0026#39;re on track: how much of what a customer set out to use in Roofr they\u0026#39;re actually working with day-to-day, and whether they\u0026#39;d say the onboarding experience genuinely helped them. Those signals tell us where customers are thriving and where we can do better. They\u0026#39;re our compass.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the full onboarding journey for net-new Roofr customers, from supporting them through Account Setup and training through to a clean handoff to their Customer Success Manager.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple concurrent onboardings in a high-volume environment, balancing dedicated 1:1 sessions with scalable, group-based training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide customers through Roofr in a way that’s practical, confidence-building, and tailored to their unique business workflows, goals, and level of technical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customers to a clear graduation milestone: they\u0026#39;re live, self-sufficient, and ready for handoff to their Customer Success Manager..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Account Setup Team as an onboarding consultant, ensuring Roofr is configured to reflect each customer\u0026#39;s real needs and lay the foundation for strong adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver engaging live training sessions and group webinars that drive real adoption, not just familiarity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Sales, Account Management, Retention, Product, and the Customer Success team to surface friction, close gaps, and ensure every handoff is clean.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the design and continuous improvement of Roofr\u0026#39;s onboarding playbook, building something that scales, not just something that works today.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted guide during a high-stakes window, helping customers prioritize, build good habits, and set themselves up for long-term success in Roofr.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring to the Role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in Spanish (written and spoken)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in customer onboarding, customer success, or enablement within an SMB, B2B, or SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a fast-paced, high-growth startup environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and presentation skills across live calls, video meetings, email, and webinars\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build rapport quickly and adapt your approach based on customer goals, maturity, and engagement level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage customer needs while making thoughtful, outcome-driven recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort demonstrating product value and guiding customers toward broader adoption and better business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High ownership mentality with the ability to work autonomously, manage competing priorities, and follow through consistently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional organization, time management, and attention to detail to deliver a reliable, high-quality onboarding experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A true customer advocate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and results-oriented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-obsessed (in the best way)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to adapt your approach depending on who’s in front of you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are always looking for ways to improve and scale what works\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tech-savvy and comfortable learning new tools quickly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏠 What we offer (US + Canada)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏝️ Vacation/Paid Time Off:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1 Friday off per month (we call those our laundry days!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company wide paid shutdown for the week between Christmas and New Years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RRSP/401k match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous Parental Leave policy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤝 Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We host an annual company retreat with great team building activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ample learning and development opportunities to continue growing your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office setup stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internet and phone allowance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote first culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weekly Friday paydays!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;🤖 AI Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;⚠️\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;85\u0026quot; data-end=\u0026quot;105\u0026quot;\u0026gt;Important Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;We’ve been made aware of an individual impersonating Roofr using a fraudulent domain:\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;194\u0026quot; data-end=\u0026quot;208\u0026quot;\u0026gt;roofrr.com\u0026lt;/strong\u0026gt; (note the extra “r”). \u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;234\u0026quot; data-end=\u0026quot;394\u0026quot;\u0026gt;\u0026lt;em\u0026gt;To ensure your application is legitimate, please apply \u0026lt;strong data-start=\u0026quot;289\u0026quot; data-end=\u0026quot;301\u0026quot;\u0026gt;directly\u0026lt;/strong\u0026gt; through our official careers page: \u0026lt;a class=\u0026quot;\u0026quot; href=\u0026quot;https://roofr.com/careers\u0026quot; target=\u0026quot;_new\u0026quot; data-start=\u0026quot;337\u0026quot; data-end=\u0026quot;391\u0026quot;\u0026gt;https://roofr.com/careers\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;396\u0026quot; data-end=\u0026quot;496\u0026quot;\u0026gt;\u0026lt;em\u0026gt;If you receive any suspicious messages or have questions, reach out to us at \u0026lt;strong data-start=\u0026quot;473\u0026quot; data-end=\u0026quot;493\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;cursor-pointer\u0026quot; data-start=\u0026quot;475\u0026quot; data-end=\u0026quot;491\u0026quot;\u0026gt;talent@roofr.com\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Your safety and security are important to us — thank you for your vigilance!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028449005,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4010778005,"name":"Remote Canada ","location":"Remote Canada ","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/roofr/jobs/4744277005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4459476005,"location":{"name":"Remote - Canada"},"metadata":null,"id":4744277005,"updated_at":"2026-11-02T13:49:33-05:00","requisition_id":"283","title":"Onboarding Manager, Bilingual (Spanish)","company_name":"Roofr","first_published":"2026-10-15T16:21:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is for an existing vacancy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;***A quick note: some of our emails may be filtered into your spam/junk folder. Please check there regularly for any communications from us, including interview scheduling, next steps, and updates on your application. If you find one of our emails in spam, please mark it as “Not Spam” to help ensure future messages reach your inbox.***\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Roofr is growing our Onboarding team, and we\u0026#39;re looking for a Spanish-speaking Onboarding Manager to own the most important window in a customer\u0026#39;s journey: the moment they sign to the moment they\u0026#39;re live, confident, and getting real value from Roofr.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We onboard hundreds of new customers every month across multiple products. Many of them run established roofing businesses but are new to technology, which means the way you show up matters as much as what you know. This role is built for someone who thrives in high-volume environments, believes great onboarding creates the conditions for everything that comes after, and finds real satisfaction in watching a customer go from uncertain to capable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your goal is simple: help customers feel the difference Roofr makes in their business as quickly as possible, and make sure getting there doesn\u0026#39;t feel overwhelming. We pay attention to two things to know we\u0026#39;re on track: how much of what a customer set out to use in Roofr they\u0026#39;re actually working with day-to-day, and whether they\u0026#39;d say the onboarding experience genuinely helped them. Those signals tell us where customers are thriving and where we can do better. They\u0026#39;re our compass.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the full onboarding journey for net-new Roofr customers, from supporting them through Account Setup and training through to a clean handoff to their Customer Success Manager.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple concurrent onboardings in a high-volume environment, balancing dedicated 1:1 sessions with scalable, group-based training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide customers through Roofr in a way that’s practical, confidence-building, and tailored to their unique business workflows, goals, and level of technical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive customers to a clear graduation milestone: they\u0026#39;re live, self-sufficient, and ready for handoff to their Customer Success Manager..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Account Setup Team as an onboarding consultant, ensuring Roofr is configured to reflect each customer\u0026#39;s real needs and lay the foundation for strong adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver engaging live training sessions and group webinars that drive real adoption, not just familiarity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Sales, Account Management, Retention, Product, and the Customer Success team to surface friction, close gaps, and ensure every handoff is clean.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the design and continuous improvement of Roofr\u0026#39;s onboarding playbook, building something that scales, not just something that works today.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted guide during a high-stakes window, helping customers prioritize, build good habits, and set themselves up for long-term success in Roofr.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring to the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in Spanish (written and spoken)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in customer onboarding, customer success, or enablement within an SMB, B2B, or SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a fast-paced, high-growth startup environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and presentation skills across live calls, video meetings, email, and webinars\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build rapport quickly and adapt your approach based on customer goals, maturity, and engagement level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage customer needs while making thoughtful, outcome-driven recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort demonstrating product value and guiding customers toward broader adoption and better business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High ownership mentality with the ability to work autonomously, manage competing priorities, and follow through consistently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional organization, time management, and attention to detail to deliver a reliable, high-quality onboarding experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A true customer advocate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and results-oriented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-obsessed (in the best way)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know how to adapt your approach depending on who’s in front of you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are always looking for ways to improve and scale what works\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tech-savvy and comfortable learning new tools quickly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Compensation Band:\u0026lt;/strong\u0026gt; $70,000.00 - $75,000.00 CAD\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏠 What we offer (US + Canada)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏝️ Vacation/Paid Time Off:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1 Friday off per month (we call those our laundry days!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company wide paid shutdown for the week between Christmas and New Years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RRSP/401k match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous Parental Leave policy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤝 Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We host an annual company retreat with great team building activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ample learning and development opportunities to continue growing your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office setup stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internet and phone allowance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote first culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weekly Friday paydays!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;🤖 AI Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;⚠️\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;85\u0026quot; data-end=\u0026quot;105\u0026quot;\u0026gt;Important Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;We’ve been made aware of an individual impersonating Roofr using a fraudulent domain:\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;194\u0026quot; data-end=\u0026quot;208\u0026quot;\u0026gt;roofrr.com\u0026lt;/strong\u0026gt; (note the extra “r”). \u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;234\u0026quot; data-end=\u0026quot;394\u0026quot;\u0026gt;\u0026lt;em\u0026gt;To ensure your application is legitimate, please apply \u0026lt;strong data-start=\u0026quot;289\u0026quot; data-end=\u0026quot;301\u0026quot;\u0026gt;directly\u0026lt;/strong\u0026gt; through our official careers page: \u0026lt;a class=\u0026quot;\u0026quot; href=\u0026quot;https://roofr.com/careers\u0026quot; target=\u0026quot;_new\u0026quot; data-start=\u0026quot;337\u0026quot; data-end=\u0026quot;391\u0026quot;\u0026gt;https://roofr.com/careers\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;396\u0026quot; data-end=\u0026quot;496\u0026quot;\u0026gt;\u0026lt;em\u0026gt;If you receive any suspicious messages or have questions, reach out to us at \u0026lt;strong data-start=\u0026quot;473\u0026quot; data-end=\u0026quot;493\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;cursor-pointer\u0026quot; data-start=\u0026quot;475\u0026quot; data-end=\u0026quot;491\u0026quot;\u0026gt;talent@roofr.com\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Your safety and security are important to us — thank you for your vigilance!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028449005,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4010778005,"name":"Remote Canada ","location":"Remote Canada ","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/roofr/jobs/4736676005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4053234005,"location":{"name":"Remote - US"},"metadata":null,"id":4736676005,"updated_at":"2026-11-02T13:47:00-05:00","requisition_id":"13","title":"Senior Account Executive","company_name":"Roofr","first_published":"2026-09-22T15:28:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is for an existing vacancy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;***A quick note: some of our emails may be filtered into your spam/junk folder. Please check there regularly for any communications from us, including interview scheduling, next steps, and updates on your application. If you find one of our emails in spam, please mark it as “Not Spam” to help ensure future messages reach your inbox.***\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Account Executive, you will be responsible for proactively creating and closing new business with roofing contractors. You’ll own the full sales cycle — from prospecting and cold outreach through discovery, demo, negotiation, and close.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll act as a consultant to contractors, uncovering the challenges they face when running their businesses and showing them how Roofr can help them work more efficiently, win more jobs, and grow their businesses. You’ll build and manage your own pipeline, develop strong relationships with prospects, and create a world-class buying experience from first touch through close.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll get to do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the full sales cycle from prospecting and outbound outreach through discovery, demo, negotiation, and close, while also working qualified inbound leads provided by Roofr to maximize every opportunity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain your own pipeline through consistent outbound prospecting across phone, email, and other channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research target accounts and identify the right prospects, decision-makers, and business opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create personalized outreach that speaks to the unique challenges and goals of roofing contractors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cold call and engage prospects to generate new conversations and qualified opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualify prospects through thorough discovery, uncovering their pain points, business needs, priorities, and buying motivations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct tailored demos that connect Roofr’s solutions to each prospect’s specific business challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate prospects on Roofr’s products and services and clearly communicate the value and ROI of the platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively manage multiple opportunities across different stages of the sales cycle and consistently follow up to move deals forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute thoughtful closing strategies to convert qualified opportunities into customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently achieve and exceed revenue and activity targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work independently, effectively prioritize your time, and maintain a high level of outbound activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate CRM records, activity, and pipeline hygiene at all times\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a champion for Roofr’s products and stay up to date on our evolving solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success, Partnerships, Operations, Engineering, and leadership to share customer insights and help improve the product and customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll bring to the role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of sales experience, with a strong track record in outbound prospecting and new customer acquisition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience owning a full-cycle sales process, from prospecting through close\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success consistently achieving and exceeding quota\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A true hunter mentality — you’re energized by creating opportunities, picking up the phone, and turning cold prospects into customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cold-calling and outbound prospecting skills, with the ability to consistently generate pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling SaaS technology and conducting consultative product demos\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong discovery skills and the ability to uncover both stated and unstated customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A thoughtful and effective approach to objection handling, negotiation, and closing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong pipeline management skills and a disciplined approach to CRM hygiene\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication, organization, and time-management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly self-motivated and comfortable working independently in a high-activity sales environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachable, curious, and eager to continuously improve your sales craft\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enthusiasm for a fast-paced, adaptable startup environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with CRMs and sales tools such as Aircall, Outreach, Salesloft, or similar platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to roofing contractors, construction companies, or other SMB trades\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in SaaS, particularly high-velocity, lower-ARPU subscription sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a high-volume outbound sales environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working at an early-stage or high-growth startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Existing knowledge of the roofing or construction industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into SMB or owner-operated businesses\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation Band: \u0026lt;/strong\u0026gt;$80,000 - $90,000 + 45% variable USD\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏠 What we offer (US + Canada)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏝️ Vacation/Paid Time Off:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1 Friday off per month (we call those our laundry days!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company wide paid shutdown for the week between Christmas and New Years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RRSP/401k match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous Parental Leave policy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤝 Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We host an annual company retreat with great team building activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ample learning and development opportunities to continue growing your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office setup stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internet and phone allowance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote first culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weekly Friday paydays!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;🤖 AI Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;⚠️\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;85\u0026quot; data-end=\u0026quot;105\u0026quot;\u0026gt;Important Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;We’ve been made aware of an individual impersonating Roofr using a fraudulent domain:\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;194\u0026quot; data-end=\u0026quot;208\u0026quot;\u0026gt;roofrr.com\u0026lt;/strong\u0026gt; (note the extra “r”). \u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;234\u0026quot; data-end=\u0026quot;394\u0026quot;\u0026gt;\u0026lt;em\u0026gt;To ensure your application is legitimate, please apply \u0026lt;strong data-start=\u0026quot;289\u0026quot; data-end=\u0026quot;301\u0026quot;\u0026gt;directly\u0026lt;/strong\u0026gt; through our official careers page: \u0026lt;a class=\u0026quot;\u0026quot; href=\u0026quot;https://roofr.com/careers\u0026quot; target=\u0026quot;_new\u0026quot; data-start=\u0026quot;337\u0026quot; data-end=\u0026quot;391\u0026quot;\u0026gt;https://roofr.com/careers\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;396\u0026quot; data-end=\u0026quot;496\u0026quot;\u0026gt;\u0026lt;em\u0026gt;If you receive any suspicious messages or have questions, reach out to us at \u0026lt;strong data-start=\u0026quot;473\u0026quot; data-end=\u0026quot;493\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;cursor-pointer\u0026quot; data-start=\u0026quot;475\u0026quot; data-end=\u0026quot;491\u0026quot;\u0026gt;talent@roofr.com\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Your safety and security are important to us — thank you for your vigilance!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028444005,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4010780005,"name":"Remote ","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/roofr/jobs/4736670005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4053234005,"location":{"name":"Remote - Canada"},"metadata":null,"id":4736670005,"updated_at":"2026-11-02T13:47:51-05:00","requisition_id":"13","title":"Senior Account Executive","company_name":"Roofr","first_published":"2026-09-22T15:27:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is for an existing vacancy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;***A quick note: some of our emails may be filtered into your spam/junk folder. Please check there regularly for any communications from us, including interview scheduling, next steps, and updates on your application. If you find one of our emails in spam, please mark it as “Not Spam” to help ensure future messages reach your inbox.***\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an Account Executive, you will be responsible for proactively creating and closing new business with roofing contractors. You’ll own the full sales cycle — from prospecting and cold outreach through discovery, demo, negotiation, and close.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll act as a consultant to contractors, uncovering the challenges they face when running their businesses and showing them how Roofr can help them work more efficiently, win more jobs, and grow their businesses. You’ll build and manage your own pipeline, develop strong relationships with prospects, and create a world-class buying experience from first touch through close.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll get to do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the full sales cycle from prospecting and outbound outreach through discovery, demo, negotiation, and close, while also working qualified inbound leads provided by Roofr to maximize every opportunity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain your own pipeline through consistent outbound prospecting across phone, email, and other channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research target accounts and identify the right prospects, decision-makers, and business opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create personalized outreach that speaks to the unique challenges and goals of roofing contractors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cold call and engage prospects to generate new conversations and qualified opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualify prospects through thorough discovery, uncovering their pain points, business needs, priorities, and buying motivations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct tailored demos that connect Roofr’s solutions to each prospect’s specific business challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate prospects on Roofr’s products and services and clearly communicate the value and ROI of the platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively manage multiple opportunities across different stages of the sales cycle and consistently follow up to move deals forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute thoughtful closing strategies to convert qualified opportunities into customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently achieve and exceed revenue and activity targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work independently, effectively prioritize your time, and maintain a high level of outbound activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate CRM records, activity, and pipeline hygiene at all times\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become a champion for Roofr’s products and stay up to date on our evolving solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Success, Partnerships, Operations, Engineering, and leadership to share customer insights and help improve the product and customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll bring to the role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of sales experience, with a strong track record in outbound prospecting and new customer acquisition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience owning a full-cycle sales process, from prospecting through close\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success consistently achieving and exceeding quota\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A true hunter mentality — you’re energized by creating opportunities, picking up the phone, and turning cold prospects into customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cold-calling and outbound prospecting skills, with the ability to consistently generate pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling SaaS technology and conducting consultative product demos\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong discovery skills and the ability to uncover both stated and unstated customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A thoughtful and effective approach to objection handling, negotiation, and closing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong pipeline management skills and a disciplined approach to CRM hygiene\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication, organization, and time-management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly self-motivated and comfortable working independently in a high-activity sales environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachable, curious, and eager to continuously improve your sales craft\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enthusiasm for a fast-paced, adaptable startup environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with CRMs and sales tools such as Aircall, Outreach, Salesloft, or similar platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to roofing contractors, construction companies, or other SMB trades\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in SaaS, particularly high-velocity, lower-ARPU subscription sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a high-volume outbound sales environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working at an early-stage or high-growth startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Existing knowledge of the roofing or construction industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into SMB or owner-operated businesses\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation Band: \u0026lt;/strong\u0026gt;Base Salary: $80,000–$90,000 + 45% variable CAD\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏠 What we offer (US + Canada)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏝️ Vacation/Paid Time Off:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1 Friday off per month (we call those our laundry days!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company wide paid shutdown for the week between Christmas and New Years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RRSP/401k match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous Parental Leave policy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤝 Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We host an annual company retreat with great team building activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ample learning and development opportunities to continue growing your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office setup stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internet and phone allowance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote first culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weekly Friday paydays!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;🤖 AI Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;⚠️\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;85\u0026quot; data-end=\u0026quot;105\u0026quot;\u0026gt;Important Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;We’ve been made aware of an individual impersonating Roofr using a fraudulent domain:\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;194\u0026quot; data-end=\u0026quot;208\u0026quot;\u0026gt;roofrr.com\u0026lt;/strong\u0026gt; (note the extra “r”). \u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;234\u0026quot; data-end=\u0026quot;394\u0026quot;\u0026gt;\u0026lt;em\u0026gt;To ensure your application is legitimate, please apply \u0026lt;strong data-start=\u0026quot;289\u0026quot; data-end=\u0026quot;301\u0026quot;\u0026gt;directly\u0026lt;/strong\u0026gt; through our official careers page: \u0026lt;a class=\u0026quot;\u0026quot; href=\u0026quot;https://roofr.com/careers\u0026quot; target=\u0026quot;_new\u0026quot; data-start=\u0026quot;337\u0026quot; data-end=\u0026quot;391\u0026quot;\u0026gt;https://roofr.com/careers\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;396\u0026quot; data-end=\u0026quot;496\u0026quot;\u0026gt;\u0026lt;em\u0026gt;If you receive any suspicious messages or have questions, reach out to us at \u0026lt;strong data-start=\u0026quot;473\u0026quot; data-end=\u0026quot;493\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;cursor-pointer\u0026quot; data-start=\u0026quot;475\u0026quot; data-end=\u0026quot;491\u0026quot;\u0026gt;talent@roofr.com\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Your safety and security are important to us — thank you for your vigilance!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028444005,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4010780005,"name":"Remote ","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/roofr/jobs/4733772005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4449242005,"location":{"name":"Remote - Canada"},"metadata":null,"id":4733772005,"updated_at":"2026-11-02T12:14:56-05:00","requisition_id":"274","title":"Senior Security Engineer","company_name":"Roofr","first_published":"2026-09-15T06:07:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is for an existing vacancy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;***A quick note: some of our emails may be filtered into your spam/junk folder. Please check there regularly for any communications from us, including interview scheduling, next steps, and updates on your application. If you find one of our emails in spam, please mark it as “Not Spam” to help ensure future messages reach your inbox.***\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;section\u0026gt;\n\u0026lt;p\u0026gt;As Senior Security Engineer, you\u0026#39;ll report to the VP of Engineering and work closely with the CTO and DevOps as part of Roofr\u0026#39;s security guild. You\u0026#39;ll contribute directly to improving Roofr\u0026#39;s security posture — sharpening what\u0026#39;s already in place and driving it forward as the company scales. You\u0026#39;ll own the tools and processes that detect and stop threats, partner with engineering on secure-by-design practices, and act as the front-line responder when something goes wrong.\u0026lt;/p\u0026gt;\n\u0026lt;/section\u0026gt;\n\u0026lt;section\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Get to Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own design and hardening of security infrastructure across cloud environments — network segmentation, firewalls, IDS/IPS, VPNs, WAF, and endpoint detection and response (EDR)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead vulnerability management end to end: run assessments and authenticated scans, triage and prioritize by exploitability and blast radius, and drive remediation SLAs with engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and tune detection content (SIEM/SOAR rules, alerting logic) against real attack techniques — not just default vendor signatures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as incident commander for security incidents: contain, eradicate, run forensics, and write the post-incident review\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Threat-model new features and infrastructure changes before they ship — catch design-level risk, not just implementation bugs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own IAM hygiene and cloud security posture (least privilege, key/secret management, network boundaries) across production AWS accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write, enforce, and maintain security policies and standards — own them as living controls, not documents that sit in a drive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Roofr\u0026#39;s compliance program end to end: map controls to NIST CSF 2.0, SOC 2, and CCPA/CPRA, run the audits, close the gaps, and keep evidence current between them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run tabletop exercises and incident playbook drills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Push secure-by-design practices into engineering workflows — threat modeling in design review, security requirements in the SDLC, not a gate bolted on at the end\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/section\u0026gt;\n\u0026lt;section\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Bring to the Role\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in computer science, IT, cybersecurity, or equivalent hands-on experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5-8+ years in security engineering, incident response, or related infrastructure roles, including time as the primary or senior responder on real incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certifications are a strong plus — CISSP, OSCP, GCIH, or CEH\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;req-grid\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;h3\u0026gt;Technical\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep network security fundamentals — firewalls, VPNs, routing/segmentation, network boundaries, TLS, DNS, and how attackers actually abuse them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on cloud security in AWS — IAM policy design, VPC architecture, KMS/secrets management, CloudTrail/GuardDuty or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real incident response experience — triage, containment, forensics, root cause, not just theory from a course\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of SIEM/SOAR tooling, writing detection logic (Python/Bash), and building your own tooling when nothing off-the-shelf fits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in compliance frameworks — NIST CSF 2.0, SOC 2, and CCPA/CPRA — and translating controls into policy people actually follow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software engineer at heart — comfortable reading and writing real application code, not just scripts, so you can dig into the codebase directly instead of filing a ticket and waiting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;h3\u0026gt;Competencies\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Confident being the only security voice in the room — makes the call and owns it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translates technical risk into business terms leadership can actually act on\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Calm and decisive under incident pressure; documents as they go, not after\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership-oriented; builds the process that doesn\u0026#39;t exist yet instead of waiting for one\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong individual contributor who wants to stay hands-on — this role builds the foundation directly, it doesn\u0026#39;t lead from the side\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/section\u0026gt;\n\u0026lt;section\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience using AI/LLM tooling for threat intelligence — alert triage, detection summarization, or hunting workflows — not required, but a plus for a team building modern security practice from scratch\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with GDPR — a plus as Roofr\u0026#39;s customer base grows internationally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with PHP/Laravel — a plus for digging into Roofr\u0026#39;s own codebase directly, not required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable around Postgres — helpful, not required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/section\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏠 What we offer (US + Canada)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏝️ Vacation/Paid Time Off:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1 Friday off per month (we call those our laundry days!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company wide paid shutdown for the week between Christmas and New Years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RRSP/401k match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous Parental Leave policy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤝 Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We host an annual company retreat with great team building activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ample learning and development opportunities to continue growing your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office setup stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internet and phone allowance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote first culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weekly Friday paydays!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;🤖 AI Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;⚠️\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;85\u0026quot; data-end=\u0026quot;105\u0026quot;\u0026gt;Important Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;We’ve been made aware of an individual impersonating Roofr using a fraudulent domain:\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;194\u0026quot; data-end=\u0026quot;208\u0026quot;\u0026gt;roofrr.com\u0026lt;/strong\u0026gt; (note the extra “r”). \u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;234\u0026quot; data-end=\u0026quot;394\u0026quot;\u0026gt;\u0026lt;em\u0026gt;To ensure your application is legitimate, please apply \u0026lt;strong data-start=\u0026quot;289\u0026quot; data-end=\u0026quot;301\u0026quot;\u0026gt;directly\u0026lt;/strong\u0026gt; through our official careers page: \u0026lt;a class=\u0026quot;\u0026quot; href=\u0026quot;https://roofr.com/careers\u0026quot; target=\u0026quot;_new\u0026quot; data-start=\u0026quot;337\u0026quot; data-end=\u0026quot;391\u0026quot;\u0026gt;https://roofr.com/careers\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;396\u0026quot; data-end=\u0026quot;496\u0026quot;\u0026gt;\u0026lt;em\u0026gt;If you receive any suspicious messages or have questions, reach out to us at \u0026lt;strong data-start=\u0026quot;473\u0026quot; data-end=\u0026quot;493\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;cursor-pointer\u0026quot; data-start=\u0026quot;475\u0026quot; data-end=\u0026quot;491\u0026quot;\u0026gt;talent@roofr.com\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Your safety and security are important to us — thank you for your vigilance!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028446005,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4010780005,"name":"Remote ","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/roofr/jobs/4734539005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4341047005,"location":{"name":"Remote - Canada"},"metadata":null,"id":4734539005,"updated_at":"2026-11-02T17:35:36-05:00","requisition_id":"037","title":"Staff Data Scientist ","company_name":"Roofr","first_published":"2026-09-17T14:14:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is for an existing vacancy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;***A quick note: some of our emails may be filtered into your spam/junk folder. Please check there regularly for any communications from us, including interview scheduling, next steps, and updates on your application. If you find one of our emails in spam, please mark it as “Not Spam” to help ensure future messages reach your inbox.***\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Staff Data Scientist at an early-stage, high-growth company, you\u0026#39;ll play a critical role in turning raw data into insights and apps that shape strategy, fuel growth, and improve the customer experience. You\u0026#39;ll have a direct hand in the decisions that move the business, not just the reports that describe it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t a \u0026quot;run the numbers and hand off a deck\u0026quot; role. You\u0026#39;ll be partnering directly with senior leaders and an experienced data \u0026amp;amp; analytics team to drive data science and experimentation initiatives across sales, marketing, and product areas — putting both traditional analysis and ML to effect change.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Get to Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect optimization analyses and forecasts that help leaders pinpoint opportunities across Growth, Strategy, Revenue, Marketing, and Product teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner directly with executive leadership, translating complex analysis into clear, actionable decisions and process changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design counterfactual analyses and A/B tests to enable data-driven evolution of our UX, product features and customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build data apps that automate and supercharge our sales and marketing processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own your projects end-to-end — from framing the business question to shipping the model to presenting the recommendation, with the autonomy to decide how you get there.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on top the same semantic layer and DBT models powering our AI-driven analytics stack (Snowflake Cortex, Sigma, Claude, etc.), so your analyses build on a single-source-of-truth data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create data science frameworks — templates and guides that data practitioners across the org can leverage and build upon.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Bring to the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in data science in a fast-moving business setting, with a track record of running the show on ambiguous, high-stakes problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with a modern cloud data stack — Snowflake, DBT, and various BI tools (Sigma, Looker, Metabase, Omni, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong SQL and statistical modeling skills, with a track record of building forecasting and causal inference models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A love of documentation and Git — you enable others to build on top of your work..\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You appreciate scalable data models — you contribute to the shared semantic layer, and let the whole org benefit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re just as excited to hack together a scrappy new analysis or app as you are to build scalable products that meet stringent quality standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Self-driven and organized, with the ability to manage projects across cross-functional stakeholder groups with minimal oversight, keeping everyone updated on progress and next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You don\u0026#39;t wait for direction — you spot the opportunity, make the case, and drive it through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An amazing communicator and presenter, equally comfortable in a room with executive leadership or heads-down in the data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A true team player — you love brainstorming, peer reviews, and pressure-testing ideas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re in it for the journey, not just the destination.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Compensation Band:\u0026lt;/strong\u0026gt; $140,000.00 - $160,000.00 CAD\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏠 What we offer (US + Canada)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🏝️ Vacation/Paid Time Off:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1 Friday off per month (we call those our laundry days!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company wide paid shutdown for the week between Christmas and New Years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RRSP/401k match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous Parental Leave policy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;🤝 Perks:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We host an annual company retreat with great team building activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ample learning and development opportunities to continue growing your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office setup stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internet and phone allowance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote first culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weekly Friday paydays!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;🤖 AI Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;⚠️\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;85\u0026quot; data-end=\u0026quot;105\u0026quot;\u0026gt;Important Notice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;82\u0026quot; data-end=\u0026quot;232\u0026quot;\u0026gt;We’ve been made aware of an individual impersonating Roofr using a fraudulent domain:\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;194\u0026quot; data-end=\u0026quot;208\u0026quot;\u0026gt;roofrr.com\u0026lt;/strong\u0026gt; (note the extra “r”). \u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;234\u0026quot; data-end=\u0026quot;394\u0026quot;\u0026gt;\u0026lt;em\u0026gt;To ensure your application is legitimate, please apply \u0026lt;strong data-start=\u0026quot;289\u0026quot; data-end=\u0026quot;301\u0026quot;\u0026gt;directly\u0026lt;/strong\u0026gt; through our official careers page: \u0026lt;a class=\u0026quot;\u0026quot; href=\u0026quot;https://roofr.com/careers\u0026quot; target=\u0026quot;_new\u0026quot; data-start=\u0026quot;337\u0026quot; data-end=\u0026quot;391\u0026quot;\u0026gt;https://roofr.com/careers\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;396\u0026quot; data-end=\u0026quot;496\u0026quot;\u0026gt;\u0026lt;em\u0026gt;If you receive any suspicious messages or have questions, reach out to us at \u0026lt;strong data-start=\u0026quot;473\u0026quot; data-end=\u0026quot;493\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;cursor-pointer\u0026quot; data-start=\u0026quot;475\u0026quot; data-end=\u0026quot;491\u0026quot;\u0026gt;talent@roofr.com\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Your safety and security are important to us — thank you for your vigilance!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;498\u0026quot; data-end=\u0026quot;574\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028446005,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4010780005,"name":"Remote ","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":9}}