{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/residenthome/jobs/5996227004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5155011004,"location":{"name":"Remote (USA)"},"metadata":null,"id":5996227004,"updated_at":"2026-06-05T14:29:21-04:00","requisition_id":"521","title":"Creative Director, Copy \u0026 Content","company_name":"Ashley Digital","first_published":"2026-06-05T13:28:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE BIGGEST NAME IN HOME. THE BOLDEST TEAM IN E-COMMERCE.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ashley Digital is the e-commerce engine behind Ashley Furniture Industries — one of the most recognized home brands in the world. As the world\u0026#39;s largest manufacturer of home furnishings and the largest furniture store brand in North America, Ashley is in a category unto itself. Our team sits at the intersection of world-class retail and digital innovation, driving the e-commerce experience for millions of customers across every platform and touchpoint.\u0026amp;nbsp;If you’ve shopped online for a mattress in the last decade, there’s a good chance you’ve already experienced our award-winning Nectar Sleep and DreamCloud.\u0026amp;nbsp;We\u0026#39;re a fast-moving, highly collaborative team operating at a transformational moment, and we\u0026#39;re charged with shaping how people discover, explore, and buy home furnishings. Our expertise spans data science, performance marketing, product, and creative, and our work reaches millions of customers every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;It\u0026#39;s a rare combination: the energy of a tech company, the stability of an industry leader, and the opportunity to build something truly significant. If you\u0026#39;re energized by transformation, collaboration, and meaningful impact at scale, Ashley Digital is where ambition meets opportunity. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;To be considered for this remote opportunity, you must reside and be authorized to work within the United States.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ashley Digital is seeking an experienced Creative Director, Copy \u0026amp;amp; Content to lead and unify the copywriting function across the organization and family of brands. Reporting to the VP of Brand \u0026amp;amp; Creative, this role will oversee the development of a centralized copy team responsible for shaping brand voice, messaging strategy, campaign storytelling, and customer communication across all channels. This role requires a highly polished and strategic creative leader with deep expertise in copywriting, editorial storytelling, brand messaging, and team leadership at scale. The ideal candidate brings exceptional creative instincts, operational discipline, and a forward-thinking mindset around how AI and emerging technologies can transform modern creative organizations. You will lead a growing team of writers and creative contributors responsible for developing compelling, conversion-minded, and brand-right messaging across marketing campaigns, product storytelling, PR and communications, ecommerce, retail, social, email, presentations, internal communications, and executive messaging. This leader will play a critical role in building a unified voice system across the organization while also helping establish next-generation AI-enabled creative workflows, scalable content systems, and operational efficiencies that elevate both quality and speed across the enterprise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Be Doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Copy Leadership \u0026amp;amp; Brand Voice Strategy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and evolve the voice, tone, and messaging strategy across Ashley and its portfolio of brands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and oversee a centralized copy organization that supports marketing, ecommerce, retail, PR, internal communications, social, and brand storytelling initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure consistency, clarity, and quality across all written communication and customer touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain copy standards, voice guidelines, messaging frameworks, and editorial systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Creative, Marketing, PR, Ecommerce, Merchandising, HR, and Executive Leadership teams to align messaging with broader business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help define how each brand expresses itself while maintaining cohesion within the larger organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Creative Direction \u0026amp;amp; Storytelling\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the development and approval of copy across campaigns, product launches, presentations, digital experiences, advertising, social media, email marketing, internal communications, and retail environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Elevate storytelling across the organization through stronger narrative structure, emotional resonance, and customer-focused messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring an editorial mindset to content development, ensuring messaging feels modern, compelling, and strategically effective\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with Art Directors, Designers, and Creative Leadership to ensure copy and visual storytelling work seamlessly together\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide messaging strategies that support both brand building and business performance goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI Innovation \u0026amp;amp; Creative Technology\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the integration of AI-driven workflows across the copy and content organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to leverage AI tools, automation platforms, and emerging technologies to improve creative speed, scalability, consistency, and operational efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and implement AI-assisted systems for copy generation, content adaptation, localization, ideation, brand governance, and workflow optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional teams to explore the use of AI agents and intelligent creative systems within the broader marketing and content ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices, governance standards, and quality control frameworks for AI-generated and AI-assisted content\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on emerging trends in generative AI, creative tooling, automation, and content operations, helping position Ashley at the forefront of modern creative development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Leadership \u0026amp;amp; Creative Operations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Inspire, mentor, and develop a high-performing team of copywriters, editors, content strategists, and emerging AI-enabled creative contributors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a culture of creativity, collaboration, accountability, innovation, and continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish scalable workflows, approval processes, editorial systems, and AI-integrated operational frameworks across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance quality standards with speed and operational efficiency in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help unify dispersed copy resources into a more connected, collaborative, and strategically aligned team structure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple priorities and stakeholders while maintaining strong organization and communication\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Background\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of professional copywriting experience, including significant time in creative leadership roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor\u0026#39;s Degree in English, Journalism, Communications or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record leading high-performing copy or editorial teams within retail, consumer, lifestyle, agency, or multi-brand environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compelling portfolio that demonstrates mastery across campaign storytelling, brand voice development, editorial writing, and multi-channel communications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience architecting messaging systems and managing complex stakeholder relationships across matrixed organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success implementing AI-assisted creative workflows, content automation, or copy operations initiatives — strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Rytr, preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional writer, editor, and storyteller with a precise command of language and an instinct for what resonates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep fluency in brand strategy, messaging architecture, customer psychology, and content development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of generative AI tools, prompt engineering, and AI-enabled creative workflows — with a clear point of view on where the technology is headed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Broad copy oversight experience spanning digital, ecommerce, retail, social, advertising, internal communications, and executive-level messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident presenter with strong stakeholder management skills and the ability to articulate creative rationale at every level of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern creative operations, content systems, and DAM platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Leadership Attributes\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strategic thinker with sharp editorial instincts and an uncompromising eye for detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly collaborative and influential leader who can align creative vision across departments and executive stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operationally minded — experienced in scaling teams, streamlining workflows, and building systems that enable creative quality at volume\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine commitment to mentorship, talent development, and elevating the standard of creative excellence across the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious, adaptable, and energized by innovation — comfortable leading through ambiguity in a rapidly evolving creative landscape\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The responsibilities described above are not exhaustive. You may be asked, from time to time and as reasonably required by business needs, to perform other duties consistent with your skills and role, including work for or on behalf of our related entities. This job description does not constitute a contract of employment and may be modified at any time, subject to applicable law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt; (subject to eligibility requirements):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote-first workplace (since 2016!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Salary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health, Vision \u0026amp;amp; Dental Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HSA company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K with company match component\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take what you need Paid Time Off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;WFH office and cell phone/internet stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A FREE MATTRESS plus an awesome Friends and Family discount!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $150,000 - $180,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ashley Digital is a privately-held company headquartered in Tampa, FL with offices in New York City, London and Tel Aviv.\u0026amp;nbsp; Learn more at: https://www.residenthome.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ashley Digital is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ashley Digital is proud to be a remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-REMOTE\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ashley Digital participates in E-Verify.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026544004,"name":"504 Creative","child_ids":[4084504004],"parent_id":null}],"offices":[{"id":4012809004,"name":"Remote USA","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/residenthome/jobs/6003059004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5157807004,"location":{"name":"Remote (USA)"},"metadata":null,"id":6003059004,"updated_at":"2026-06-01T13:53:10-04:00","requisition_id":"528","title":"Director, CRM","company_name":"Ashley Digital","first_published":"2026-06-01T13:50:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE BIGGEST NAME IN HOME. THE BOLDEST TEAM IN E-COMMERCE.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ashley Digital is the e-commerce engine behind Ashley — one of the most recognized home brands on the planet. As the world\u0026#39;s largest manufacturer of home furnishings and the largest furniture store brand in North America, Ashley is in a category unto itself. Our team sits at the intersection of world-class retail and digital innovation, driving the e-commerce experience for millions of customers across every platform and touchpoint.\u0026amp;nbsp;We\u0026#39;re a fast-moving, highly collaborative team operating at a transformational moment, and we\u0026#39;re charged with shaping how people discover, explore, and buy home furnishings. Our expertise spans data science, performance marketing, product, and creative, and our work reaches millions of customers every day.\u0026amp;nbsp;It\u0026#39;s a rare combination: the energy of a tech company, the stability of an industry leader, and the opportunity to build something truly significant. If you\u0026#39;re energized by transformation, collaboration, and meaningful impact at scale, Ashley Digital is where ambition meets opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;To be considered for this remote opportunity, you must reside and be authorized to work within the United States. The ideal candidate will be able to work Eastern Standard Time.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ashley Digital is looking for a curious, analytically driven marketing leader to own and evolve the Ashley Furniture CRM program. The Director, Ashley CRM will be responsible for growing consumer revenue across a broad and complex product catalog, developing lifecycle strategies across email, SMS and lead capture, while navigating the operational realities of both corporate-owned and licensee store channels. This is a high-volume program: over 1 billion email sends and 100 million SMS messages annually, requiring both strategic leadership and operational precision to execute well.\u0026amp;nbsp;This is a role for someone who is energized by building. Ashley is growing and evolving, and this person will play an active role in shaping what the CRM program becomes. The right candidate moves with purpose, creates clarity for their team, and sees change as an opportunity rather than an obstacle.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Beyond marketing strategy, this role carries real technical and operational ownership. You\u0026#39;ll be responsible for the health and performance of our ESP platform (Zeta), which means solving platform-level problems, driving technical execution, and partnering cross-functionally to build and maintain complex, multi-touchpoint journeys. Strategic vision matters here, but so does the ability to get into the weeds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the Senior Director, CRM and is part of a broader CRM organization spanning six brands, with opportunities to collaborate on shared standards, tooling, and strategy across the portfolio.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Be Doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Direct the CRM calendar, setting email and SMS scheduling and segmentation strategy in support of the company\u0026#39;s promotional calendar; provide strategic direction and day-to-day guidance to the senior manager responsible for calendar execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee lifecycle journey strategy across email and SMS, ensuring journeys and campaign sends are complementary and collectively driving toward revenue and engagement goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor email and SMS send volume against platform costs, proactively identify budget risks, and recommend program adjustments to stay within budget\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the CRM testing roadmap: analyze results using established methods, determine next steps, and prioritize the next best test to drive continuous program improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and evaluate analyses to measure program performance against goals on a weekly, monthly, and quarterly basis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage segmentation, behavioral targeting, and personalization to maximize engagement across the customer lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage day-to-day relationships with CRM vendors, including primary ESP (currently Zeta); evaluate platform performance, lead initial contract renewal discussions, and make recommendations on tooling needs or changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional relationships with brand, data and analytics, creative, product, growth, and customer success to ensure CRM outputs are strategically aligned\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain current knowledge of CRM best practices, technology, and trends and apply insights to evolve the program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a team of three — two senior managers and one specialist — investing genuinely in their growth, performance, and long-term development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The responsibilities described above are not exhaustive. You may be asked, from time to time and as reasonably required by business needs, to perform other duties consistent with your skills and role, including work for or on behalf of our related entities. This job description does not constitute a contract of employment and may be modified at any time, subject to applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Education\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;[li_\u0026amp;amp;]:mb-0 [li_\u0026amp;amp;]:mt-1 [li_\u0026amp;amp;]:gap-1 [\u0026amp;amp;:not(:last-child)_ul]:pb-1 [\u0026amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;6+ years of email and SMS marketing experience in eCommerce/DTC and retail environments\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Proven track record managing and developing teams of 2 or more\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Bachelor\u0026#39;s degree preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Technical Proficiency\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;[li_\u0026amp;amp;]:mb-0 [li_\u0026amp;amp;]:mt-1 [li_\u0026amp;amp;]:gap-1 [\u0026amp;amp;:not(:last-child)_ul]:pb-1 [\u0026amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Hands-on experience with email development, including working knowledge of HTML for email\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Proficiency with analytics platforms such as Looker; ability to rapidly develop expertise in new tools\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Familiarity with Zeta or comparable ESP platforms (Zeta experience a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Strong understanding of CAN-SPAM regulations and email industry best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Analytical \u0026amp;amp; Strategic Thinking\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;[li_\u0026amp;amp;]:mb-0 [li_\u0026amp;amp;]:mt-1 [li_\u0026amp;amp;]:gap-1 [\u0026amp;amp;:not(:last-child)_ul]:pb-1 [\u0026amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Data-driven mindset with the ability to synthesize large datasets, identify trends, surface anomalies, and translate findings into actionable test-and-learn recommendations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Communication \u0026amp;amp; Creative Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;[li_\u0026amp;amp;]:mb-0 [li_\u0026amp;amp;]:mt-1 [li_\u0026amp;amp;]:gap-1 [\u0026amp;amp;:not(:last-child)_ul]:pb-1 [\u0026amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Exceptional written and verbal communication skills with a keen creative sensibility and meticulous attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Work Style \u0026amp;amp; Adaptability\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;[li_\u0026amp;amp;]:mb-0 [li_\u0026amp;amp;]:mt-1 [li_\u0026amp;amp;]:gap-1 [\u0026amp;amp;:not(:last-child)_ul]:pb-1 [\u0026amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Thrives in fast-paced environments with the ability to ramp quickly, iterate, and manage multiple priorities with urgency\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Self-motivated and comfortable working autonomously within a decentralized team structure\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;font-claude-response-body whitespace-normal break-words pl-2\u0026quot;\u0026gt;Ability to travel to off-site meetings as business needs require\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt; (subject to eligibility requirements):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote-first workplace (since 2016!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health, Vision \u0026amp;amp; Dental Insurance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HSA company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K with company match component\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Take what you need” PTO\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;WFH office and cell phone/internet stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A FREE MATTRESS plus an awesome Friends and Family discount!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $150,000 - $180,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is a privately-held company headquartered in San Francisco, CA, with offices in New York City, London, Tel Aviv.\u0026amp;nbsp; Learn more at: https://www.residenthome.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is proud to be a remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-REMOTE\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident Home participates in E-Verify.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4084077004,"name":"509 RDMA - Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4012809004,"name":"Remote USA","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/residenthome/jobs/5849933004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5074201004,"location":{"name":"Remote (USA)"},"metadata":null,"id":5849933004,"updated_at":"2026-05-28T10:18:59-04:00","requisition_id":"508","title":"Director of AI Enablement \u0026 Applications - Customer Experience","company_name":"Ashley Digital","first_published":"2026-04-28T16:00:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;CRAFT MEETS COMFORT. \u0026lt;/strong\u0026gt;At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer\u0026#39;s needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science \u0026amp;amp; analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;To be considered for this remote opportunity, you must reside and be authorized to work within the United States.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Director of AI Enablement \u0026amp;amp; Applications for Customer Experience owns how AI is applied, operationalized, and optimized across Resident\u0026#39;s CX ecosystem. This role ensures AI-powered experiences across voice, chat, and messaging deliver measurable improvements in customer satisfaction, efficiency, and cost, while maintaining a high-quality, human-centered brand experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Serving as the connective tissue between Customer Experience, Product, Engineering, Data, and Operations, this role translates customer needs and agent workflows into actionable AI use cases, operating standards, and success metrics. It also oversees the full CS technology stack, ensuring tools are configured, integrated, and continuously improved to support team performance and operational goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Be Doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI Strategy \u0026amp;amp; CX Enablement\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Owns CX-facing AI enablement across pre-purchase, post-purchase, and service recovery journeys, in partnership with Product on model configuration, intent design, and platform capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate customer insights and agent workflows into AI use cases, intents, escalation logic, and experience standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product and Engineering to influence AI roadmaps while championing responsible, brand-safe AI practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and recommend AI platforms, tools, and vendors through a CX and scalability lens.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;CS Technology \u0026amp;amp; Tools\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Owns configuration, optimization, and business performance of CX tooling (telephony, WFM, messaging), while partnering with Product \u0026amp;amp; Engineering on architecture, integrations, and platform decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead tool evaluation and optimization to improve agent productivity, queue management, and CX quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own WFM configuration, including channel-based forecasting and staffing across voice, chat, sales, and support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold vendors accountable to performance, delivery timelines, and scalability requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;AI Performance \u0026amp;amp; Operational Excellence\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own day-to-day AI performance across channels, including containment, deflection, CSAT, resolution quality, and efficiency impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define success metrics and reporting that connect AI performance to CX outcomes and financial results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead root-cause analysis on performance gaps and drive cross-functional improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partners with Product and Engineering to define integration requirements, success criteria, and prioritization for CX AI capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Knowledge, Content \u0026amp;amp; AI Readiness\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Owns AI-readiness and structure of CX knowledge systems (taxonomy, retrieval quality, governance), in partnership with Content and Product teams who own underlying CMS platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Quality, Training, and Knowledge teams to align human and AI learning standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish governance and quality standards for AI prompts, responses, and knowledge updates.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Program Leadership \u0026amp;amp; Cross-Functional Execution\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead AI and technology initiatives from scoping through launch, adoption, and optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary CX owner for AI and tooling initiatives across Product, Engineering, Data, Operations, and vendors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop project plans, communication cadences, and success metrics to drive alignment and execution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The responsibilities described above are not exhaustive. You may be asked, from time to time and as reasonably required by business needs, to perform other duties consistent with your skills and role, including work for or on behalf of our related entities. This job description does not constitute a contract of employment and may be modified at any time, subject to applicable law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in CX technology, systems enablement, automation, or related fields, with 2+ years in a leadership or program ownership role.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of delivering AI or technology-driven initiatives in complex, multi-channel customer environments.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience designing and optimizing LLM/AI-powered solutions, including prompt engineering, RAG, or workflow orchestration—not just tool usage.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and experimentation mindset, with experience leveraging A/B testing and performance data to drive measurable improvements in CX, efficiency, and cost.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in high-growth DTC or eCommerce environments strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of CX systems architecture, including integrations across CRM, telephony, order management, and data platforms, with the ability to evaluate build vs. buy decisions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success leading change management and driving adoption of new technologies across frontline teams and cross-functional stakeholders.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of conversational AI across voice and chat, including escalation models and human-in-the-loop workflows.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional leadership with experience influencing Product, Engineering, Operations, and CX teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent program and vendor management skills in fast-paced, high-growth environments.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear and effective communicator, comfortable engaging both technical and non-technical audiences.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High ownership mindset with a bias toward action and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer \u0026lt;/strong\u0026gt;(subject to eligibility requirements):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote-first workplace (since 2016!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual bonus potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health, Vision \u0026amp;amp; Dental Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HSA company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K with company match component\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Take what you need” PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;WFH office and cell phone/internet stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A FREE MATTRESS plus an awesome Friends and Family discount!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $110,000 - $130,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;While this role at Resident is remote, if hired, please note that Resident employees are expected to first notify the People Operations Team (HR) if they plan to move from the state in which they were hired. Additionally, from time to time, the Company may organize in-person meetings, trainings, team events, or other off-site gatherings that are important to business operations and team alignment. Attendance at these events is considered an essential function of the role, and Resident employees are expected to participate and travel as-needed. The Company will provide advance notice of such events and will cover approved, reasonable business travel expenses in accordance with Company policy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is a privately held US-based Company with remote employees in the US and the UK, and an office in Tel Aviv, Israel. Learn more at: \u0026lt;a href=\u0026quot;https://www.residenthome.com/\u0026quot;\u0026gt;https://www.residenthome.com\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-REMOTE\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident Home participates in E-Verify\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026550004,"name":"552 Customer Success","child_ids":[],"parent_id":4026531004}],"offices":[{"id":4012809004,"name":"Remote USA","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/residenthome/jobs/5978799004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5145706004,"location":{"name":"Remote (USA)"},"metadata":null,"id":5978799004,"updated_at":"2026-05-28T10:18:59-04:00","requisition_id":"513","title":"Director of Marketplace Marketing - Amazon","company_name":"Ashley Digital","first_published":"2026-05-12T15:49:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;CRAFT MEETS COMFORT. \u0026lt;/strong\u0026gt;At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer\u0026#39;s needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science \u0026amp;amp; analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;To be considered for this remote opportunity, you must reside and be authorized to work within the United States. The ideal candidate will be able to work Eastern Standard Time (EST).\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Overview:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring an \u0026lt;strong\u0026gt;Director, Marketplace Marketing - Amazon \u0026lt;/strong\u0026gt;to lead Amazon advertising strategy and operations across a $250M+ combined Amazon business spanning Resident Home (Nectar, DreamCloud, Awara, Siena, Adjustable Comfort) and Ashley Furniture.\u0026amp;nbsp;This role owns the advertising P\u0026amp;amp;L across all brands and accounts — setting budget allocation, TACOS targets, and efficiency benchmarks that tie directly to revenue and contribution margin goals. You\u0026#39;ll manage a team of Ad Managers, each owning a defined portfolio, and build the infrastructure — people, process, and technology — to support advertising at global scale as we expand our global Amazon footprint.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a campaign execution role. It\u0026#39;s a strategic leadership position for someone who thinks in full-funnel economics, understands how Amazon advertising interacts with a brand\u0026#39;s broader media mix, and can build a best-in-class measurement capability to prove it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll be Doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Advertising Strategy \u0026amp;amp; Portfolio Management\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own advertising budget allocation, TACOS/ROAS targets, and contribution margin outcomes across Resident and Ashley\u0026amp;nbsp; — translating overall sales and profitability goals into channel-level plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set quarterly and monthly targets by portfolio and hold Ad Managers accountable to them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a unified advertising strategy across search, DSP, Fire TV, and emerging Amazon ad products — with a clear framework for evaluating each against business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Team Leadership \u0026amp;amp; Org Development\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and develop a team of Ad Managers, each owning a defined brand/category portfolio with full budget and performance accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build out the specialist/execution layer beneath the manager tier — including offshore resources and AI-assisted campaign management — as the team scales with global makret expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own hiring and resourcing for international advertising coverage as new global markets launch.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Measurement, Attribution \u0026amp;amp; Tech\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the data and technology team to build a best-in-class advertising measurement capability — including AMC implementation as a clean room for proper attribution across DSP, Fire TV, and Amazon search.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate Amazon advertising products critically and in the context of the full media ecosystem — including Meta, Google, and TikTok — for brands with significant DTC and off-Amazon presence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and oversee incrementality testing methodology; push past Amazon-reported attribution to understand true contribution of upper-funnel and off-Amazon ad types.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with build out of Claude + Amazon Ads MCP infrastructure in partnership with the data/tech team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cross-Functional \u0026amp;amp; Executive Partnership\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Interface directly with the VP/GM of Amazon to align advertising strategy with overall channel sales, margin, and growth targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the internal authority on Amazon advertising — including how Amazon search presence affects brand health, organic ranking, and performance across other channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent advertising performance in executive reporting; frame results in revenue, CM impact, and performance to plan.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The responsibilities described above are not exhaustive. You may be asked, from time to time and as reasonably required by business needs, to perform other duties consistent with your skills and role, including work for or on behalf of our related entities. This job description does not constitute a contract of employment and may be modified at any time, subject to applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Required\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of Amazon advertising experience, including hands-on management of large, multi-brand catalogs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience managing and developing advertising teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in Amazon search (SP, SB, SD), DSP, and AMC — with the ability to evaluate them together, not in isolation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical fluency; able to build budget models, evaluate incrementality, and translate performance data into business decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing advertising across multiple businesses or brand portfolios simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to leverage AI tools to measurably improve team output and decision quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able and willing to attend in-person meetings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Preferred\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with multi-channel attribution and full-funnel media measurement across Amazon, Meta, Google, and/or TikTok.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in categories with strong DTC presence alongside marketplace — furniture, mattress, home goods, or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with international Amazon marketplaces (CA, UK, EU).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Pacvue, Stackline, Skai, or comparable ad tech platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in incrementality testing and experimental design.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt; (subject to eligibility requirements):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote-first workplace (since 2016!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Salary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health, Vision \u0026amp;amp; Dental Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HSA company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K with company match component\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take what you need Paid Time Off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;WFH office and cell phone/internet stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A FREE MATTRESS plus an awesome Friends and Family discount!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $120,000 - $150,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is a privately-held company headquartered in San Francisco, CA, with offices in New York City, London, Tel Aviv, and manufacturing operations in Jeffersonville, IN.\u0026amp;nbsp; Learn more at: https://www.residenthome.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is proud to be a remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-REMOTE\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident Home participates in E-Verify.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4083277004,"name":"558 Commercial","child_ids":[],"parent_id":null}],"offices":[{"id":4012809004,"name":"Remote USA","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/residenthome/jobs/5996836004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5155313004,"location":{"name":"Tampa, Florida"},"metadata":null,"id":5996836004,"updated_at":"2026-06-05T10:00:24-04:00","requisition_id":"524","title":"Director of Product - Ashley Digital","company_name":"Ashley Digital","first_published":"2026-05-27T11:36:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE BIGGEST NAME IN HOME. THE BOLDEST TEAM IN E-COMMERCE.\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Ashley Digital is the e-commerce engine behind Ashley Furniture Industries - one of the most recognized home brands in the world. As the world\u0026#39;s largest manufacturer of home furnishings and the largest furniture store brand in North America, Ashley is in a category unto itself. Our team sits at the intersection of world-class retail and digital innovation, driving the e-commerce experience for millions of customers across every platform and touchpoint. If you’ve shopped online for a mattress in the last decade, there’s a good chance you’ve already experienced our award-winning Nectar Sleep and DreamCloud.\u0026amp;nbsp;We\u0026#39;re a fast-moving, highly collaborative team operating at a transformational moment, and we\u0026#39;re charged with shaping how people discover, explore, and buy home furnishings. Our expertise spans data science, performance marketing, product, and creative, and our work reaches millions of customers every day. It\u0026#39;s a rare combination: the energy of a tech company, the stability of an industry leader, and the opportunity to build something truly significant. If you\u0026#39;re energized by transformation, collaboration, and meaningful impact at scale, Ashley Digital is where ambition meets opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This is an in-office role based in Tampa, FL. Candidates must reside in or be willing to relocate to the Tampa Bay area.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;Resident is partnering with Ashley Furniture, one of the world\u0026#39;s largest furniture manufacturers and retailers, to lead the product strategy for \u0026lt;a class=\u0026quot;underline underline underline-offset-2 decoration-1 decoration-current/40 hover:decoration-current focus:decoration-current\u0026quot; href=\u0026quot;http://ashleyfurniture.com\u0026quot;\u0026gt;ashleyfurniture.com\u0026lt;/a\u0026gt; — Ashley\u0026#39;s flagship eCommerce destination and one of the largest furniture eCommerce properties in the United States. Serving millions of customers across a broad catalog of home furnishings, the site is a core pillar of Ashley\u0026#39;s omnichannel retail strategy, spanning direct-to-consumer, licensee retail, and B2B channels — playing an outsized role in driving brand awareness, customer acquisition, and revenue at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;We are seeking an experienced and commercially-minded Director of Product to lead the Ashley eCommerce product team, based in Tampa. Employed by Resident and embedded within the Ashley digital business, this player-coach leader will own the product strategy and execution for one of Ashley\u0026#39;s most significant digital properties. The mandate: optimize and grow the eCommerce business by leveraging Resident\u0026#39;s deep expertise in data science, experimentation, and performance marketing on behalf of a world-class retail brand.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;font-claude-response-body break-words whitespace-normal leading-[1.7]\u0026quot;\u0026gt;Reporting to Resident\u0026#39;s VP of Product, you will manage a team of product managers, own the ashleyfurniture.com platform roadmap, and drive measurable improvements in customer experience and business outcomes. The ideal candidate is a commercially sharp product leader who knows how to use data, testing, and a high-scale eCommerce platform to move the metrics that matter — conversion, revenue, and customer satisfaction.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Be Doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Strategic Leadership \u0026amp;amp; Vision\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and own the product vision and roadmap for the Ashley eCommerce experience, with a clear focus on business performance, customer experience, and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify the highest-leverage opportunities across the Ashley eCommerce customer journey — from acquisition through checkout and post-purchase — and build a roadmap that pursues them systematically.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the Ashley customer and digital business teams in strategic discussions, ensuring product decisions reflect the unique scale, catalog complexity, and omnichannel context of the Ashley brand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with eCommerce, marketing, and merchandising leadership to align the product roadmap with broader business priorities and seasonal goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Product Execution \u0026amp;amp; Delivery\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead discovery, prioritization, and delivery across the Ashley eCommerce product surface — including browse and search, product detail pages, cart and checkout, promotions, and post-purchase experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive a rigorous, hypothesis-driven approach to product improvement, using A/B testing and experimentation to validate ideas before scaling them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage Resident’s proprietary data science and analytics capabilities to identify friction points, surface growth opportunities, and measure the impact of product changes with precision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and own key product success metrics for the Ashley digital business — including conversion rate, AOV, revenue per visitor, and customer satisfaction — and establish clear, consistent visibility into performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive rapid experimentation cycles, using data to inform decisions at every stage of the product development process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Team Leadership \u0026amp;amp; Development\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, mentor, and grow a team of product managers focused on the Ashley eCommerce experience — setting clear goals, unblocking execution, and raising the team\u0026#39;s product craft.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish strong ways of working: intake processes, sprint rhythms, and stakeholder communication cadences that keep the team focused and the business informed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a culture of ownership, curiosity, and continuous improvement within the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with engineering and design leadership to ensure fast, high-quality delivery against the roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Executive Communication\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary product voice for the Ashley digital business in cross-functional forums, representing the business clearly and advocating effectively for customer and commercial priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong working relationships with marketing, merchandising, supply chain, and store operations partners to ensure the product roadmap reflects the full picture of the Ashley digital business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly communicate product strategy, progress, risks, and outcomes to executive leadership and the broader organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The responsibilities described above are not exhaustive. You may be asked, from time to time and as reasonably required by business needs, to perform other duties consistent with your skills and role, including work for or on behalf of our related entities. This job description does not constitute a contract of employment and may be modified at any time, subject to applicable law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of product management experience with increasing scope and responsibility, including consumer eCommerce; at least 3 years managing product managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated track record of driving measurable business outcomes — conversion growth, revenue improvement, customer satisfaction — through product and experimentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience with eCommerce at scale, including catalog-rich or multi-category retail environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong command of A/B testing and experimentation methodologies; comfortable designing, running, and interpreting tests at high velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in complex, multi-stakeholder organizations at the intersection of eCommerce, marketing, and retail/omnichannel operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Player-coach mentality: comfortable doing the hard product work yourself while developing others to grow in their craft.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercially sharp, with the ability to connect product decisions to business outcomes and communicate those connections clearly to executives and partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator comfortable presenting to senior leadership and cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical skills with demonstrated ability to leverage data to inform product decisions and prioritization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep empathy for customers, demonstrated through strong practices in discovery and validation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be willing and able to work in-office in Tampa, FL.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt; \u0026lt;em\u0026gt;(subject to eligibility requirements)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health, Vision \u0026amp;amp; Dental Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HSA company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K with company match component\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026quot;Take what you need\u0026quot; PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A FREE MATTRESS plus an awesome Friends and Family discount!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $135,000 - $165,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. Additionally, this role might be eligible for discretionary bonuses or commission payments. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is a privately-held company headquartered in San Francisco, CA, with offices in New York City, London, and Tel Aviv.\u0026amp;nbsp; Learn more at: https://www.residenthome.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is proud to be a remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-ONSITE\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident Home participates in E-Verify.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4084066004,"name":"309 RISE - Product","child_ids":[],"parent_id":null}],"offices":[{"id":4096857004,"name":"Ashley Headquarters ","location":"Tampa, Florida","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/residenthome/jobs/5990029004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5151461004,"location":{"name":"Remote (USA)"},"metadata":null,"id":5990029004,"updated_at":"2026-05-28T10:18:59-04:00","requisition_id":"520","title":"Manager, Search \u0026 AI Visibility","company_name":"Ashley Digital","first_published":"2026-05-26T16:00:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;CRAFT MEETS COMFORT. \u0026lt;/strong\u0026gt;At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer\u0026#39;s needs.\u0026amp;nbsp;Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science \u0026amp;amp; analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;To be considered for this remote opportunity, you must reside and be authorized to work within the United States.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is looking for a \u0026lt;strong\u0026gt;Manager, Search \u0026amp;amp; AI Visibility \u0026lt;/strong\u0026gt;to join the SEO team within the Labs Product division.\u0026amp;nbsp;This is a high-impact, high-visibility role at a pivotal moment in Resident\u0026#39;s growth. As one of the fastest-growing omnichannel retailers in North America, Resident is expanding its brand portfolio, entering new categories, and building the organic infrastructure to support long-term, scalable growth. This role sits at the center of that — with real opportunity to shape SEO strategy not just across Resident\u0026#39;s core brands, but across a broader ecosystem of brands and business units within our parent company. For the right person, this is a career-defining opportunity to operate at scale, influence a growing organization, and help build something that matters.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The role will play a key part in supporting Resident\u0026#39;s next phase of growth, with a strong emphasis on new brand launches, site migrations, and scaling SEO practices across an expanding portfolio. It will support core Resident brands — Nectar, DreamCloud, Awara, and Siena — as well as Newton Baby, Ashley portfolio brands, and future brands as they are brought into our catalog, content, feed, and ecommerce ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This person is responsible for owning and executing SEO strategy across technical SEO, content SEO, on-page optimization, site architecture, internal linking, indexation, and authority-building initiatives. We are not looking for someone who only reports on performance. We need someone who can identify what needs to be fixed, create the plan, partner with the right teams, and drive work through to execution. The right person will be technical enough to work directly with Engineering, content-minded enough to improve pages and briefs, analytical enough to find opportunities in the data, and confident enough to present recommendations and results in cross-functional forums.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will also help grow organic visibility, traffic, and revenue across traditional search and emerging AI search surfaces — including AI Overviews, ChatGPT, Perplexity, Gemini, and other citation-led experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Be Doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical SEO \u0026amp;amp; Site Health\u0026lt;/strong\u0026gt; Own and execute the technical SEO roadmap across Resident\u0026#39;s brand portfolio — including Nectar, DreamCloud, Awara, Siena, Newton Baby, and Ashley portfolio brands. Lead initiatives spanning crawlability, indexation, canonicals, redirects, internal linking, structured data, JavaScript rendering, Core Web Vitals, page speed, sitemaps, robots.txt, pagination, faceted navigation, and site architecture. Conduct regular audits using Screaming Frog, Botify, Google Search Console, SEMrush, Ahrefs, GA4, BigQuery, and other SEO platforms — and translate findings into prioritized, well-documented tickets with clear acceptance criteria, QA steps, and launch validation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product \u0026amp;amp; Engineering Partnership\u0026lt;/strong\u0026gt; Embed SEO best practices into new templates, components, site migrations, product launches, and experiments before they go live — not after. Partner closely with Engineering to ensure SEO requirements are built in from the start, and own QA and validation through each release.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;On-Page \u0026amp;amp; Content Optimization\u0026lt;/strong\u0026gt; Own on-page SEO across PDPs, PLPs, content hubs, comparison pages, category pages, buying guides, landing pages, and editorial content. Partner with Content, Brand, Creative, and Growth teams to sharpen titles, meta descriptions, H1s, content structure, schema, FAQs, and keyword targeting. Identify content gaps, decaying pages, cannibalization issues, and net-new ranking opportunities across brands and categories. Develop SEO briefs for new content, refreshes, product launches, and AI/citation-focused content.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Internal Linking \u0026amp;amp; Authority\u0026lt;/strong\u0026gt; Build and execute internal linking strategies that improve crawl efficiency, topical authority, product discovery, and customer journeys. Support off-page and authority-building efforts, including citation opportunities, affiliate and press visibility, digital PR inputs, and community signals that improve both traditional and AI-based discovery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Measurement, Reporting \u0026amp;amp; Stakeholder Communication\u0026lt;/strong\u0026gt; Define and track SEO KPIs — organic sessions, rankings, impressions, CTR, revenue contribution, non-brand growth, technical health, indexation, crawl efficiency, and AI/citation visibility. Build a repeatable reporting cadence that clearly communicates performance, root causes, actions taken, and next steps. Proactively surface risks and opportunities — traffic drops, ranking declines, indexing issues, content decay, and technical regressions — before they become urgent. Present plans, findings, and tradeoffs clearly in cross-functional meetings and leadership forums.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scale \u0026amp;amp; Vendor Management\u0026lt;/strong\u0026gt; Create scalable SEO frameworks that can be applied consistently across Resident brands, Ashley portfolio brands, and Newton Baby — spanning multiple categories and ecommerce platforms. Manage SEO tools, vendors, consultants, and agency partners where applicable, ensuring outputs are accurate, actionable, and tied to measurable business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The responsibilities described above are not exhaustive. You may be asked, from time to time and as reasonably required by business needs, to perform other duties consistent with your skills and role, including work for or on behalf of our related entities. This job description does not constitute a contract of employment and may be modified at any time, subject to applicable law.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Background\u0026lt;/strong\u0026gt; 5+ years of progressive, hands-on experience in SEO — spanning technical SEO, on-page optimization, content SEO, ecommerce SEO, or organic growth. You\u0026#39;ve worked across Product, Engineering, Content, Brand, Creative, Growth, and Analytics teams, and you know how to move work forward in cross-functional environments without waiting for detailed direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical SEO\u0026lt;/strong\u0026gt; Deep, hands-on command of technical SEO — crawlability, indexation, site architecture, JavaScript rendering, structured data, canonicals, redirects, XML sitemaps, robots.txt, internal linking, Core Web Vitals, and page performance. Proven ability to create clear SEO requirements, work directly with Engineering to implement and validate fixes, and prevent regressions before and after releases. Working knowledge of HTML, CSS, JavaScript, schema markup, and modern frontend frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;On-Page \u0026amp;amp; Content SEO\u0026lt;/strong\u0026gt; Strong experience owning on-page optimization across ecommerce and content environments — keyword research, metadata, headings, schema, FAQs, content briefs, internal linking, content refreshes, and cannibalization analysis. Able to improve pages, briefs, and customer-facing content quality in ways that serve both search engines and real users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytics \u0026amp;amp; Insight\u0026lt;/strong\u0026gt; Proficiency with Google Search Console, GA4, BigQuery, SEMrush, Screaming Frog, Botify, Ahrefs, BrightEdge, Profound, or comparable platforms. The ability to go beyond pulling reports — identifying issues, sizing opportunities, prioritizing work, and translating data into decisions and action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication \u0026amp;amp; Stakeholder Influence\u0026lt;/strong\u0026gt; Strong written and verbal communication skills, with the ability to simplify complex technical SEO concepts for non-technical audiences. Comfortable presenting findings, tradeoffs, risks, and recommendations in cross-functional meetings and leadership forums — and able to influence without authority across a range of stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mindset \u0026amp;amp; Ways of Working\u0026lt;/strong\u0026gt; You\u0026#39;re proactive — regularly surfacing opportunities and risks without being asked. You\u0026#39;re commercially minded — you understand how SEO connects to revenue, conversion, product discovery, and brand growth. You\u0026#39;re action-oriented — focused on shipping improvements, not just identifying them. And you balance impact, effort, urgency, and dependencies well when deciding where to focus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Preferred \u0026amp;amp; Bonus Experience\u0026lt;/strong\u0026gt; Experience with ecommerce SEO, multi-brand websites, marketplace visibility, product feeds, or product-led organic growth is strongly preferred. Familiarity with AI search, LLM citations, AEO/GEO, or emerging discovery platforms is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt; (subject to eligibility requirements):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote-first workplace (since 2016!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual bonus potential\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health, Vision \u0026amp;amp; Dental Insurance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HSA company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K with company match component\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Take what you need” PTO.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Online learning resources \u0026amp;amp; trainings\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;WFH office and cell phone/internet stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A FREE MATTRESS plus an awesome Friends and Family discount!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $110,000 - $130,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is a privately-held company headquartered in San Francisco, CA, with offices in New York City, London, Tel Aviv.\u0026amp;nbsp; Learn more at: https://www.residenthome.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is proud to be a remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-REMOTE\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident Home participates in E-Verify.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4084066004,"name":"309 RISE - Product","child_ids":[],"parent_id":null}],"offices":[{"id":4012809004,"name":"Remote USA","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/residenthome/jobs/6009719004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5160468004,"location":{"name":"Tel Aviv"},"metadata":null,"id":6009719004,"updated_at":"2026-06-10T02:54:30-04:00","requisition_id":"532","title":"Marketing Analyst","company_name":"Ashley Digital","first_published":"2026-06-03T13:57:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;THE BIGGEST NAME IN HOME. THE BOLDEST TEAM IN E-COMMERCE.\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Ashley Digital is the e-commerce engine behind Ashley Furniture Industries - one of the most recognized home brands in the world. As the world\u0026#39;s largest manufacturer of home furnishings and the largest furniture store brand in North America, Ashley is in a category unto itself. Our team sits at the intersection of world-class retail and digital innovation, driving the e-commerce experience for millions of customers across every platform and touchpoint. If you’ve shopped online for a mattress in the last decade, there’s a good chance you’ve already experienced our award-winning Nectar Sleep and DreamCloud.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a fast-moving, highly collaborative team operating at a transformational moment, and we\u0026#39;re charged with shaping how people discover, explore, and buy home furnishings. Our expertise spans data science, performance marketing, product, and creative, and our work reaches millions of customers every day. It\u0026#39;s a rare combination: the energy of a tech company, the stability of an industry leader, and the opportunity to build something truly significant. If you\u0026#39;re energized by transformation, collaboration, and meaningful impact at scale, Ashley Digital is where ambition meets opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Do:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Our Product, Data, R\u0026amp;amp;D, and Marketing teams in Tel Aviv play a central role in driving that experience across our global portfolio of brands. We build the platforms, tools, and data capabilities that power the entire customer journey- from acquisition and personalization to checkout, retention, and customer experience. Working at the intersection of technology, data, and business, our teams build the products, platforms, and capabilities that drive growth, improve customer experiences, and influence millions of customer interactions worldwide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The Data teams shape the business decision making process by providing the business units with the data as well as the insights about the risks and potential of their initiatives. We make sure to capture the opportunities that require strong data foundations, and we invest heavily on unlocking opportunities that require advanced data modeling.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What You’ll Be Doing:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;We are looking for a sharp Marketing Analyst to join our Marketing Analytics team and help drive data-driven growth. In this role, you will combine marketing and business expertise with scalable analytical solutions and innovative measurement methodologies. You will collaborate with internal teams and external partners to enhance measurement capabilities, uncover growth opportunities, and support optimized investment decisions. This role is essential to scaling our marketing efforts through deep insights and strategic analysis. If you have previous experience in Paid Search and Affiliate marketing and are passionate about data-driven growth, this might be a good fit for you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Roles and Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Analyze and measure marketing performance across Paid Search, Affiliate, and additional marketing channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate marketing investment efficiency and identify new optimization opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build analytical frameworks and scalable data solutions for the Growth team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with affiliate partners and third-party vendors to evaluate performance, attribution, and partnership effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop AI-driven analytical solutions and measurement capabilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BSc/BA in a quantitative field such as Economics, Statistics, Industrial Engineering, or a related discipline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in Marketing Analytics, Performance Marketing, PPC, or similar analytical roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Paid Search and/or Affiliate marketing - major advantage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly curious, proactive, and business-oriented, with the ability to identify optimization opportunities and challenge assumptions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SQL (BigQuery preferred) and BI tools such as Looker or Tableau\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience using AI tools, automation workflows, or scalable data solutions to improve analysis and support decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in performance marketing and/or eCommerce companies - major advantage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent English and experience working with global teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The responsibilities described above are not exhaustive. You may be asked, from time to time and as reasonably required by business needs, to perform other duties consistent with your skills and role, including work for or on behalf of our related entities. This job description does not constitute a contract of employment and may be modified at any time, subject to applicable law.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4084818004,"name":"303 BI","child_ids":[],"parent_id":null}],"offices":[{"id":4012810004,"name":"Tel Aviv","location":"Tel Aviv-Yafo, Tel Aviv District, Israel","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/residenthome/jobs/5987907004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5150087004,"location":{"name":"Remote (USA)"},"metadata":null,"id":5987907004,"updated_at":"2026-06-05T09:59:39-04:00","requisition_id":"518","title":"Product Analyst","company_name":"Ashley Digital","first_published":"2026-05-26T16:13:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE BIGGEST NAME IN HOME. THE BOLDEST TEAM IN E-COMMERCE.\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Ashley Digital is the e-commerce engine behind Ashley Furniture Industries - one of the most recognized home brands in the world. As the world\u0026#39;s largest manufacturer of home furnishings and the largest furniture store brand in North America, Ashley is in a category unto itself. Our team sits at the intersection of world-class retail and digital innovation, driving the e-commerce experience for millions of customers across every platform and touchpoint. If you’ve shopped online for a mattress in the last decade, there’s a good chance you’ve already experienced our award-winning Nectar Sleep and DreamCloud.\u0026amp;nbsp;We\u0026#39;re a fast-moving, highly collaborative team operating at a transformational moment, and we\u0026#39;re charged with shaping how people discover, explore, and buy home furnishings. Our expertise spans data science, performance marketing, product, and creative, and our work reaches millions of customers every day. It\u0026#39;s a rare combination: the energy of a tech company, the stability of an industry leader, and the opportunity to build something truly significant. If you\u0026#39;re energized by transformation, collaboration, and meaningful impact at scale, Ashley Digital is where ambition meets opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;To be considered for this remote opportunity, you must reside and be authorized to work within the United States.\u0026lt;/strong\u0026gt; Ideal candidates will be able to work during Eastern Stand Time business hours.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident partners with some of the world\u0026#39;s most recognized retail brands to build the data infrastructure that powers modern commerce. As the first Product Analyst dedicated to our parent company, Ashley Furniture\u0026amp;nbsp; — one of the largest furniture retailers globally, with a presence spanning high-volume eCommerce and hundreds of physical stores — you will play a foundational role in shaping how data drives product and business decisions across Ashley\u0026#39;s digital experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-ownership role that blends hands-on analysis with strategic influence. You will define how success is measured, frame the right questions, and ensure data is used effectively to create real business impact. You will work remotely while collaborating closely with a globally distributed Data team, partnering day-to-day with colleagues to deliver meaningful, data-driven outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The right candidate is both analytically rigorous and commercially minded. You understand that great analysis is only as valuable as the decisions it drives — and you take ownership of that full journey. You are confident presenting findings and recommendations to senior stakeholders, can navigate complex organizational dynamics with professionalism, and remain focused and constructive when your thinking is challenged. You thrive in fast-paced, high-standards environments where the bar is high and the work is consequential.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Be Doing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and analyze the end-to-end user funnel — from discovery through to checkout — identifying opportunities to improve conversion, user experience, and revenue performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define KPIs and measurement frameworks for product initiatives and business performance, ensuring the right metrics are in place to drive meaningful decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the design and analysis of A/B tests, including hypothesis definition, metric selection, and impact evaluation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and evolve the data foundations — event tracking, core metrics, and data definitions — in partnership with Data Engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop dashboards and monitoring tools that provide ongoing visibility into product and business performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct deep-dive analyses to identify trends, anomalies, and performance gaps, translating findings into clear, actionable recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted analytical voice within the business — actively shaping strategy, challenging assumptions where the data demands it, and influencing key decisions with well-reasoned, evidence-based narratives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish scalable methodologies for measuring product and business performance across online and offline channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Product Managers and global stakeholders to prioritize opportunities and influence roadmap decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply statistical rigor to experimentation, including power analysis, sample size estimation, and result interpretation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The responsibilities described above are not exhaustive. You may be asked, from time to time and as reasonably required by business needs, to perform other duties consistent with your skills and role, including work for or on behalf of our related entities. This job description does not constitute a contract of employment and may be modified at any time, subject to applicable law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BSc/BA in a highly quantitative field — Economics, Industrial Engineering, Statistics, Computer Science, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience as a Product Analyst or Growth Analyst in a B2C environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in large-scale eCommerce or retail environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong hands-on experience analyzing user behavior — funnels, segmentation, cohorts, churn, and LTV\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience designing and analyzing A/B tests at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced SQL skills with experience working across large, complex datasets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to translate ambiguous business questions into structured analysis and clear, actionable insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident communicator with the ability to present recommendations persuasively and engage constructively with challenge and debate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in cross-functional, global team environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Data visualization and reporting tools — Tableau, Looker, Power BI, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data infrastructure — event tracking, data pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python or R for advanced analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI tools for data analysis and productivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt; (subject to eligibility requirements):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote-first workplace (since 2016!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual bonus potential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health, Vision \u0026amp;amp; Dental Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HSA company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K with company match component\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Take what you need” PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Online learning resources \u0026amp;amp; trainings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;WFH office and cell phone/internet stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A FREE MATTRESS plus an awesome Friends and Family discount!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $80,000 - $110,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is a privately-held company headquartered in San Francisco, CA, with offices in New York City, London, and Tel Aviv.\u0026amp;nbsp; Learn more at: https://www.residenthome.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is proud to be a remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-REMOTE\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident Home participates in E-Verify.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4084065004,"name":"307 RDMA - Data","child_ids":[],"parent_id":null}],"offices":[{"id":4012809004,"name":"Remote USA","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/residenthome/jobs/5919159004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5122673004,"location":{"name":"Remote (USA)"},"metadata":null,"id":5919159004,"updated_at":"2026-06-12T12:31:00-04:00","requisition_id":"511","title":"Sales Associate ","company_name":"Ashley Digital","first_published":"2026-04-23T13:06:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE BIGGEST NAME IN HOME. THE BOLDEST TEAM IN E-COMMERCE.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ashley Digital is the e-commerce engine behind Ashley Furniture Industries — one of the most recognized home brands in the world. As the world\u0026#39;s largest manufacturer of home furnishings and the largest furniture store brand in North America, Ashley is in a category unto itself. Our team sits at the intersection of world-class retail and digital innovation, driving the e-commerce experience for millions of customers across every platform and touchpoint.\u0026amp;nbsp;If you’ve shopped online for a mattress in the last decade, there’s a good chance you’ve already experienced our award-winning Nectar Sleep and DreamCloud.\u0026amp;nbsp;We\u0026#39;re a fast-moving, highly collaborative team operating at a transformational moment, and we\u0026#39;re charged with shaping how people discover, explore, and buy home furnishings. Our expertise spans data science, performance marketing, product, and creative, and our work reaches millions of customers every day.\u0026amp;nbsp;It\u0026#39;s a rare combination: the energy of a tech company, the stability of an industry leader, and the opportunity to build something truly significant. If you\u0026#39;re energized by transformation, collaboration, and meaningful impact at scale, Ashley Digital is where ambition meets opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;To be considered for this remote opportunity, you must reside and be authorized to work within the United States.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Schedule \u0026amp;amp; Availability Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Full-time availability across scheduled shifts between 6:00 AM and 9:15 PM PST, including weekends.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Flexibility to work holidays as part of a rotating schedule.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Sales Associate is responsible for driving revenue growth through high-quality, customer-focused sales interactions across inbound channels. This role focuses on guiding customers through the purchasing journey with a consultative approach, prioritizing customer satisfaction, product fit, and long-term brand loyalty.\u0026amp;nbsp;Sitting within the broader Sales organization, this role owns the end-to-end customer experience—from initial engagement through purchase and follow-up. Success in this role is defined by strong conversion performance, exceptional customer experience, and consistent achievement of sales targets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Be Doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;Inbound Sales \u0026amp;amp; Customer Engagement\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage inbound customers via phone, email, and chat to deliver a high-quality, consultative sales experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct discovery conversations to understand customer needs, preferences, and sleep goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide tailored product recommendations aligned to customer needs and lifestyle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide customers through the full purchasing journey, ensuring clarity and confidence in their decisions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Sales Performance \u0026amp;amp; Revenue Growth\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consistently meet or exceed individual monthly sales targets and performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage product knowledge and sales techniques to maximize conversion rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and act on upselling and cross-selling opportunities to increase order value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a strong sense of urgency and ownership in every customer interaction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Customer Experience \u0026amp;amp; Relationship Building\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver a best-in-class customer experience rooted in genuine empathy, active listening, and professionalism.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trust with customers by acting as a knowledgeable and reliable advisor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure every interaction reflects brand values and reinforces customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Product Expertise\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop deep knowledge of product offerings, including features, benefits, and use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Position products effectively to improve customers’ sleep quality and overall lifestyle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay informed on product updates and industry trends to enhance credibility and effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Collaboration \u0026amp;amp; Continuous Improvement\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with team members and leadership to share insights and improve processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in team meetings, training sessions, and performance reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute feedback to enhance the overall customer journey and sales strategy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong consultative selling and customer engagement skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication abilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Results-driven mindset with a focus on achieving and exceeding goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to multitask and manage multiple customer interactions simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of adaptability in a fast-paced, performance-driven environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail and organizational skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience in a high-volume sales environment (retail, call center, B2C, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of meeting or exceeding sales targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a remote or self-managed environment preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with CRM systems, chat platforms, and sales tools (e.g., Intercom, Slack, Google Workspace is a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Typing speed of 50+ WPM with the ability to manage multiple systems simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates curiosity and adaptability in adopting new technologies and AI solutions to support evolving business needs and future growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in DTC, e-commerce, or startup environments is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with a BPO team is a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer:\u0026lt;/strong\u0026gt; (subject to eligibility requirements):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote-first workplace (since 2016!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive Pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health, Vision \u0026amp;amp; Dental Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HSA company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K with company match component\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Online learning resources \u0026amp;amp; trainings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;WFH office and cell phone/internet stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A FREE MATTRESS plus an awesome Friends and Family discount!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $18.50- $20.50/hour. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ashley Digital is a privately-held company headquartered in Tampa, FL with offices in New York City, London and Tel Aviv.\u0026amp;nbsp; Learn more at: https://www.residenthome.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ashley Digital is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ashley Digital is proud to be a remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-REMOTE\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ashley Digital participates in E-Verify.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026550004,"name":"552 Customer Success","child_ids":[],"parent_id":4026531004}],"offices":[{"id":4012809004,"name":"Remote USA","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/residenthome/jobs/5824773004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5062248004,"location":{"name":"Remote (USA)"},"metadata":null,"id":5824773004,"updated_at":"2026-05-28T10:18:59-04:00","requisition_id":"507","title":"Senior Product Designer","company_name":"Ashley Digital","first_published":"2026-03-16T14:42:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Craft Meets Comfort.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offerings and address our customer\u0026#39;s needs.\u0026amp;nbsp;Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science \u0026amp;amp; analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This is a fully remote position. To be considered for this opportunity you must reside within and have the right to work in the United States.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is looking for a Senior Product Designer to join our in-house product design team, who will work directly with our larger product team. The Senior Product Designer is responsible for delivering high-quality web designs and components using a variety of skills and working within Figma. You will use data provided by our Product and Data team to drive your decision making throughout the design process and will have the opportunity to work on websites that are viewed by millions on a monthly basis.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Be Doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the design direction for Resident’s e-commerce experiences, delivering high-quality, customer-centered solutions while thoughtfully balancing quality, speed, and business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Product, Data, and Marketing teams to translate business goals, customer insights, and experimentation learnings into effective digital experiences, including support for A/B testing initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the design process from early concepting through wireframes, prototypes, and final UI, turning ideas into polished, scalable experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and evolve UI components, patterns, and broader design systems to ensure consistency and efficiency across Resident brands.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and enhance design system standards and Figma libraries, helping drive cohesion and scalability across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply strong judgment in understanding project goals, defining design approaches, and recommending solutions that improve usability, conversion, and visual quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships and collaborate effectively with partners across Product, Engineering, Data, Marketing, and executive leadership throughout the development lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide design expertise and strategic insight to non-design stakeholders, helping elevate user flows, interaction patterns, and overall experience quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and provide guidance to Junior and Mid-Level Product Designers, supporting high standards of craft, feedback, and professional growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create sophisticated prototypes in Figma to communicate interaction models, validate concepts, and support stakeholder alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on industry trends, emerging tools, and evolving best practices in product design, ecommerce, and experimentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Engineering to ensure designs are implemented thoughtfully and with a high level of fidelity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of product design experience, including significant experience designing digital products for eCommerce platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong portfolio showcasing thoughtful design processes, strong visual design skills, and the ability to solve complex product challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent design fundamentals, including typography, layout, interaction design, and visual hierarchy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to deliver high-quality product design solutions that balance user needs, business goals, and technical constraints.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in Figma, including designing complex user flows, high-fidelity UI, and interactive prototypes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building, maintaining, and evolving design systems and component libraries within Figma.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in data-informed product environments, including A/B testing, experimentation, and iterative product design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Notion and Jira to support documentation, workflow management, and collaboration across product and engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with Product, Engineering, and senior leadership (Directors and C-Suite stakeholders) to align on product vision and deliver impactful solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and presentation skills, with the ability to clearly articulate design decisions and rationale to both technical and non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring and guiding junior designers, contributing to a collaborative and high-performing design culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to apply sound, independent judgment and discretion on matters of substantial importance to the company in performing duties, resolving complex problems, and interpreting policies and regulations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt; (subject to eligibility requirements):\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote-first workplace (since 2016!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual bonus potential\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health, Vision \u0026amp;amp; Dental Insurance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HSA company contributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K with company match component\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Take what you need” PTO\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;WFH office and cell phone/internet stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A FREE MATTRESS plus an awesome Friends and Family discount!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $120,000 - $140,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;While this role at Resident is remote, if hired, please note that Resident employees are expected to first notify the People Operations Team (HR) if they plan to move from the state in which they were hired. Additionally, from time to time, the Company may organize in-person meetings, trainings, team events, or other off-site gatherings that are important to business operations and team alignment. Attendance at these events is considered an essential function of the role, and Resident employees are expected to participate and travel as-needed. The Company will provide advance notice of such events and will cover approved, reasonable business travel expenses in accordance with Company policy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is a privately held US-based Company with remote employees in the US and the UK, and an office in Tel Aviv, Israel. Learn more at: \u0026lt;a href=\u0026quot;https://www.residenthome.com/\u0026quot;\u0026gt;https://www.residenthome.com\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-REMOTE\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Resident Home participates in E-Verify\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026536004,"name":"302 Product","child_ids":[],"parent_id":null}],"offices":[{"id":4012809004,"name":"Remote USA","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/residenthome/jobs/6000720004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5156758004,"location":{"name":"Tel Aviv"},"metadata":null,"id":6000720004,"updated_at":"2026-06-10T02:54:39-04:00","requisition_id":"526","title":"Senior Product Manager ","company_name":"Ashley Digital","first_published":"2026-06-04T02:17:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;THE BIGGEST NAME IN HOME. THE BOLDEST TEAM IN E-COMMERCE.\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Ashley Digital is the e-commerce engine behind Ashley Furniture Industries - one of the most recognized home brands in the world. As the world\u0026#39;s largest manufacturer of home furnishings and the largest furniture store brand in North America, Ashley is in a category unto itself. Our team sits at the intersection of world-class retail and digital innovation, driving the e-commerce experience for millions of customers across every platform and touchpoint. If you’ve shopped online for a mattress in the last decade, there’s a good chance you’ve already experienced our award-winning Nectar Sleep and DreamCloud.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a fast-moving, highly collaborative team operating at a transformational moment, and we\u0026#39;re charged with shaping how people discover, explore, and buy home furnishings. Our expertise spans data science, performance marketing, product, and creative, and our work reaches millions of customers every day. It\u0026#39;s a rare combination: the energy of a tech company, the stability of an industry leader, and the opportunity to build something truly significant. If you\u0026#39;re energized by transformation, collaboration, and meaningful impact at scale, Ashley Digital is where ambition meets opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Do:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Our Product, Data, R\u0026amp;amp;D, and Marketing teams in Tel Aviv play a central role in driving that experience across our global portfolio of brands. We build the platforms, tools, and data capabilities that power the entire customer journey- from acquisition and personalization to checkout, retention, and customer experience. Working at the intersection of technology, data, and business, our teams build the products, platforms, and capabilities that drive growth, improve customer experiences, and influence millions of customer interactions worldwide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;The Product Admin team owns the core commerce platforms and operational systems that enable our brands to scale efficiently. The team is responsible for the infrastructure that powers the order lifecycle, internal operations, and critical commerce capabilities across our portfolio of brands. Our mission is to simplify complexity at scale, enabling faster execution, greater operational efficiency, and seamless customer experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Product Manager to lead the Commerce Core domain, owning the platforms and operational infrastructure that power the entire customer journey and order lifecycle from catalog and checkout to fulfillment, customer support, and post-purchase experiences. This is a strategic, highly cross-functional role focused on building scalable internal systems and complex commerce capabilities that sit at the core of the business.\u0026amp;nbsp;You will drive product strategy, prioritization, and execution across high-scale platforms with direct business impact, partnering closely with Engineering, Data, Operations, CS, Growth, and Marketing teams. This is a unique opportunity to shape how our business scales its commerce platform and internal operations, while continuously improving business efficiency, operational excellence, and the end-to-end customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Roles \u0026amp;amp; responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the product core commerce platform, from vision to execution, while driving scalable solutions with direct business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commerce domain end-to-end, including product catalog, cart and pricing logic, checkout flows, payment integrations, and order lifecycle management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape the next generation of the Commerce domain:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build the foundations for AI-driven and automated commerce experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable flexible commerce capabilities through APIs, Agentic shopping experience, and scalable platform architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help position Resident for the evolving ecommerce landscape, where AI agents, automation, and personalization become an integral part of the buying journey\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Build and scale internal commerce platforms and tools that support operational efficiency and business growth across Growth, Marketing, Operations, Customer Support, and Data teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Engineering and Data teams on system architecture, integrations, scalability, api contracts, and operational infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex operational and business needs into scalable systems, workflows, and product capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional initiatives across multiple stakeholders, balancing competing business needs and driving alignment across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and manage engineering sprints to deliver greater value to the customer and the company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the scope for both features and initiatives, clearly articulating the rationale behind decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to leverage automation and AI-driven operational tools and emerging agentic tools\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve the scalability, operational efficiency, and customer experience enabled by Resident’s commerce ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Product Management experience, with proven end-to-end ownership of complex ecommerce or platform products\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience with end-to-end ecommerce customer journeys, including catalog, cart, checkout, payments, fulfillment, order lifecycle, and post-purchase experiences\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience building and scaling complex internal platforms, operational systems, and business-critical processes in high-scale environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to lead cross-functional initiatives, balance competing business needs, and drive prioritization across multiple stakeholders and teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong product and systems thinking, with the ability to translate operational complexity into scalable product solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI - a must, experience with agentic commerce - major plus\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering closely with Engineering and Data teams on system architecture, integrations, scalability, and data-driven products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and stakeholder management skills, with experience influencing leadership and driving alignment across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly analytical and metrics-driven, with experience defining KPIs, measuring impact, and driving continuous optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in English with experience working across global teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with ecommerce platforms such as Shopify, Magento, or custom commerce infrastructures - major plus\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The responsibilities described above are not exhaustive. You may be asked, from time to time and as reasonably required by business needs, to perform other duties consistent with your skills and role, including work for or on behalf of our related entities. This job description does not constitute a contract of employment and may be modified at any time, subject to applicable law.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026536004,"name":"302 Product","child_ids":[],"parent_id":null}],"offices":[{"id":4012810004,"name":"Tel Aviv","location":"Tel Aviv-Yafo, Tel Aviv District, Israel","child_ids":[],"parent_id":null}]}],"meta":{"total":11}}