{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4243666009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4142070009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4243666009,"updated_at":"2026-05-20T01:00:27-04:00","requisition_id":"91","title":"Associate Software Engineer","company_name":"Redwood Software","first_published":"2026-05-12T07:30:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;CORE VALUES\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a \u0026lt;strong\u0026gt;Software Engineer, Platform \u0026amp;amp; Integrations\u0026lt;/strong\u0026gt;. Working closely with senior and lead engineers, you will design, develop, and maintain high-quality features that power enterprise data exchange for more than 1,000 customers worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an incredible opportunity to deepen your expertise in cloud-native architectures, enterprise security, and modern DevOps practices in a fast-growing product environment.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Feature Development \u0026amp;amp; Design: Write clean, maintainable, and well-tested code using Java and Spring Boot to deliver scalable backend services and microservices.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Platform Reliability: Contribute to enhancing the monitoring, logging, and observability of our core platform to ensure high availability and performance.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Security \u0026amp;amp; Compliance: Implement secure coding practices to safeguard data exchange and maintain compliance across our cloud infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Collaborative Execution: Work within an agile team, collaborating closely with QA, Product, and fellow engineers to deliver high-quality software sprints on time.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Innovation \u0026amp;amp; Curiosity: Stay curious about emerging technologies—including cloud native optimizations and AI/ML concepts—and help explore ways to apply them to our product.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Education: Bachelor’s degree in Computer Science, Engineering, or a related field.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Product Experience: 2+ years of professional software engineering experience, ideally within a product-driven company.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Core Tech Stack: Strong foundation in Java, Spring Boot, and REST API development, with a solid understanding of object-oriented programming (OOP) and design patterns.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Database Systems: Proficiency in SQL and relational database management, such as PostgreSQL or MySQL\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Cloud \u0026amp;amp; DevOps Familiarity: Practical exposure to cloud platforms (AWS preferred) and standard CI/CD deployment pipelines. Experience with Docker or Kubernetes/EKS is a strong plus.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Engineering Best Practices: Proven track record of writing automated tests (unit, integration) and participating in constructive code reviews.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Protocols \u0026amp;amp; Integrations: Familiarity with standard networking or file transfer protocols (e.g., SFTP, HTTP, AS2) is highly desirable.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Soft Skills: Strong problem-solving abilities, excellent communication skills, and a desire to learn from senior engineering peers.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Agile Mindset: Experience working within Agile/Scrum development methodologies.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006114009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006161009,"name":"Hyderabad, India ","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":4006159009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4155876009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4095459009,"location":{"name":"United States (Remote)"},"metadata":null,"id":4155876009,"updated_at":"2026-05-20T01:00:24-04:00","requisition_id":"JR101699","title":"Communications Manager - Analyst Relations","company_name":"Redwood Software","first_published":"2026-02-26T14:49:56-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Communications Manager, Analyst Relations, you will shape how the global analyst community understands and positions Redwood. You will own and scale our current analyst engagement strategy across Gartner and EMA while extending into Forrester, IDC, ISG, Everest Group and other relevant firms — ensuring Redwood is consistently and compellingly represented in automation, orchestration, ERP and AI-driven operations narratives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a coordination-only role. You will actively manage relationships, prepare executives for high-stakes engagements and influence how analysts interpret our roadmap, differentiation and market category. Your work will directly impact brand perception, competitive positioning and enterprise pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Analyst relations strategy and execution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own Redwood’s global analyst relations program, including strategy, engagement planning and performance tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strong relationships with analysts across major firms and relevant boutique research organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead preparation for Magic Quadrants, Market Guides, Waves and other analyst evaluations, partnering closely with Product, Product Marketing and executive leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop clear, differentiated briefing materials that articulate Redwood’s value, roadmap and competitive strengths.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate analyst briefings, inquiries and advisory sessions to ensure consistent, strategic messaging.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand Redwood’s analyst footprint into new automation, AI and ERP-related coverage areas.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strategic narrative and positioning\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product Marketing to ensure consistent, differentiated messaging across analyst conversations and market communications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence how automation, orchestration and SAP modernization narratives are framed in the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate analyst insights and feedback into actionable recommendations for Product and GTM teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to proactively shape category discussions rather than react to them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Executive engagement and visibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prepare executives for analyst briefings and high-impact interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support thought leadership opportunities aligned to analyst research themes and emerging trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align analyst engagement with broader corporate communications, PR and launch initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Measurement and impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track analyst sentiment, coverage, report inclusion and positioning shifts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor impact on brand perception and pipeline influence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide regular updates to executive leadership on analyst engagement progress and strategic opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Analyst Relations, Corporate Communications or Product Marketing within B2B SaaS or enterprise technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience managing relationships with top-tier analyst firms (Gartner experience strongly preferred; EMA experience a plus).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting Magic Quadrants, Waves or similar evaluations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of enterprise software, automation, ERP ecosystems, IT operations or AI-driven platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional writing and storytelling skills, with the ability to translate complex technology into compelling narratives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence and comfort, preparing leaders for strategic engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized, proactive and comfortable operating with significant ownership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to balance strategic thinking with hands-on execution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006116009,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4006126009,"name":"United States (Remote)","location":null,"child_ids":[],"parent_id":4006125009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4209664009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4122747009,"location":{"name":"United States (Remote)"},"metadata":null,"id":4209664009,"updated_at":"2026-05-28T12:17:25-04:00","requisition_id":"JR101730","title":"Customer Account Manager","company_name":"Redwood Software","first_published":"2026-04-24T17:43:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Account Manager is responsible for driving revenue growth by building and managing strategic accounts, long-term client relationships, and developing key business relationships. The role requires a strong focus on new business development, in addition to, up-selling and cross-selling to existing clients. This will be achieved through solution selling, account planning, prospecting to identify high-quality clients, qualifying and developing assigned accounts.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Implement sales tactics to achieve corporate revenue/profit goals aligned with Redwood’s expansion strategy.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow businesses with new and existing key customers maintaining long term relationships with accounts and maximizing cross-sales opportunities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Develop in-depth understanding of the client’s business, strategy, goals, pain points, challenges, market and value chain to drive customer-centric opportunities within key accounts.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Position Redwood as a business partner to address client goals within Digital, Business \u0026amp;amp; Technology transformation areas, leveraging a consultative and value-driven selling approach.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster strong relationships with key client stakeholders, leveraging tactics to identify, engage, and maintain conversations that generate and drive deals through the sales process.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong executive presence, networking and relationship building skills with top management of organizations of multiple levels to generate new opportunities.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create proposals and negotiate deals, maintain an accurate pipeline of deals and reporting dashboard up to date.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the key interface (account management) between the customer and all relevant service delivery areas (pre-sales, delivery, finance, etc.)\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help identify \u0026amp;amp; manage risks within client engagements and solve conflicts coordinating actions across multiple stakeholders and departments as needed.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a reliable individual contributor and a great team player with a strong work ethic and openness for diversity.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Execute presence and C-level/top-management relationship building skills that resulted in strong sales results from existing networks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in Business-to-Business and software sales background\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record in Account Management\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess initiative, business acumen, confidence, and a competitive attitude.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to provide solutions and change behavior in support of business goals and objectives.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal skills to include verbal and written communication.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adeptly handling complex and dynamic requirements and deadlines with minimum impact on job responsibilities.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006117009,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4006126009,"name":"United States (Remote)","location":null,"child_ids":[],"parent_id":4006125009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4232844009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4135964009,"location":{"name":"United States (Remote)"},"metadata":null,"id":4232844009,"updated_at":"2026-05-20T01:00:26-04:00","requisition_id":"JR101740","title":"Customer Advocacy Marketing Manager","company_name":"Redwood Software","first_published":"2026-05-01T09:56:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;At Redwood Software, we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage, and monitor their workflows across any application, service, or server – in the cloud or on-premise – with confidence and control.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is seeking a passionate and results-driven Customer Advocacy Marketing Manager to build and lead a world-class customer advocacy program from the ground up.\u0026amp;nbsp; This role is pivotal in amplifying the voice of our customers, driving brand loyalty, and fueling business growth. You will be responsible for developing and executing a comprehensive strategy encompassing customer references, case studies, content creation, speaking opportunities, awards programs and user community engagement. This is a highly visible and impactful role that requires strategic thinking, creative execution, and a deep understanding of customer engagement. If you are a self-starter with a passion for building programs from scratch and a proven track record of success in customer advocacy, we want to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and implement a comprehensive customer advocacy program strategy, including goals, objectives, and key performance indicators (KPIs).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a robust customer reference program, identifying, recruiting, and nurturing customer advocates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the creation of compelling customer success stories, case studies, testimonials, and other advocacy content across various formats (written, video, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and secure customer speakers for webinars, conferences, and other events, providing them with the necessary support and resources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and execute a customer awards and recognition program to celebrate customer achievements and foster a sense of community.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the customer education team to develop and manage a thriving online user community, facilitating peer-to-peer interaction and knowledge sharing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spearhead the planning and execution of an annual in-person user conference, creating a valuable experience for customers and showcasing Redwood’s solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with sales, marketing, product, and customer success teams to align on advocacy initiatives and maximize program impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report on program performance, demonstrating the value of customer advocacy to the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date on industry best practices and emerging trends in customer advocacy marketing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in B2B marketing or customer success, with a focus on customer advocacy, customer marketing, or related areas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of building and managing successful customer advocacy programs from scratch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in developing and executing various types of customer content (case studies, testimonials, videos, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of customer engagement strategies and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, interpersonal, and presentation skills, with the ability to build relationships with customers and internal stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing customer communities and user conferences is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and as part of a team, with strong project management and organizational skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven approach with experience in tracking and reporting on program performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the software industry, particularly in the automation or managed file transfer space, preferred..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Marketing, Communications, or a related field; advanced degrees or certifications are a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006116009,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4006126009,"name":"United States (Remote)","location":null,"child_ids":[],"parent_id":4006125009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4170827009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4099816009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4170827009,"updated_at":"2026-06-04T01:28:33-04:00","requisition_id":"JR101702","title":"Data Analyst","company_name":"Redwood Software","first_published":"2026-05-04T23:58:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;YOUR IMPACT\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a \u0026lt;strong\u0026gt;Financial Data Analyst\u0026lt;/strong\u0026gt; to support financial planning, reporting, and revenue analytics across the business. This role will partner closely with Finance, RevOps, and Business Leadership to deliver accurate, timely, and actionable insights that drive strategic decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be responsible for owning and analyzing key financial metrics such as ARR, Net Retention, Gross Retention, and cash flow indicators (e.g., AR, DSO), while building scalable data models and dashboards to support forecasting, budgeting, and performance tracking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role goes beyond reporting, you will help \u0026lt;strong\u0026gt;connect financial outcomes to operational drivers\u0026lt;/strong\u0026gt;, identify risks and opportunities, and improve data reliability across financial systems.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain financial reporting models and dashboards using BigQuery, SQL, and Qlik\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support monthly close, forecasting, and budgeting processes through data analysis and reconciliation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform variance analysis (actuals vs plan/forecast) and explain key drivers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze revenue trends, customer cohorts, and retention metrics to support growth strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Finance, Accounting, and RevOps to ensure data consistency across systems (e.g., Salesforce, Workday, Adaptive)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex financial data into clear insights for executive and board-level reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve financial performance, efficiency, and data processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in \u0026lt;strong\u0026gt;financial data analysis, FP\u0026amp;amp;A, or revenue analytics\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced SQL skills (required) with experience working on large-scale datasets (e.g., BigQuery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building \u0026lt;strong\u0026gt;financial models, forecasts, and variance analysis\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of \u0026lt;strong\u0026gt;SaaS financial metrics\u0026lt;/strong\u0026gt;, including ARR, MRR, Net/Gross Retention, CAC, LTV\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting \u0026lt;strong\u0026gt;monthly close, budgeting, and planning processes\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with financial systems and data sources (e.g., \u0026lt;strong\u0026gt;ERP, Salesforce, billing systems\u0026lt;/strong\u0026gt;)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with BI tools such as Qlik or Tableau for \u0026lt;strong\u0026gt;financial dashboards and reporting\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen with the ability to link \u0026lt;strong\u0026gt;data insights to financial outcomes\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, with experience presenting to \u0026lt;strong\u0026gt;finance and executive stakeholders\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High attention to detail, especially in \u0026lt;strong\u0026gt;financial data accuracy and reconciliation\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and as part of a team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for data and its ability to drive business results.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Finance, Accounting, Economics, Data Science, or related field.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006110009,"name":"Accounting \u0026 Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4006161009,"name":"Hyderabad, India ","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":4006159009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4236249009","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":true,"requires_retention_consent":true,"retention_period":182,"demographic_data_consent_applies":false}],"internal_job_id":4138082009,"location":{"name":"Redwood Software Nederland B.V. Waterveste 3 3992 DB Houten The Netherlands"},"metadata":null,"id":4236249009,"updated_at":"2026-06-04T02:02:51-04:00","requisition_id":"JR101741","title":"Director, Engineering","company_name":"Redwood Software","first_published":"2026-05-26T04:43:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software delivers powerful automation solutions that simplify and accelerate critical business and IT processes for some of the world’s largest enterprises. The Redwood Automation Platform streamlines complex business workflows and operations, reduces manual effort, ensures compliance, and accelerates business outcomes through intelligent, cloud-native automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Director of Engineering, you are the accountable owner of the products and services chartered to our Netherlands Engineering Hub, reporting to the Vice President of Engineering. You will provide decisive leadership, establish clear operating standards, and ensure the consistent delivery of high-quality, enterprise-grade software aligned with Redwood’s strategic priorities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role carries full responsibility for execution, technical direction, delivery predictability, and team performance within the Netherlands hub. You will build and sustain a culture where commitments are met, outcomes are owned, and excellence is the baseline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are not only a people leader — you are the operational authority for the hub’s output, health, and performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role requires a relentless focus on results, measurable impact, and continuous improvement. You will set a high bar for accountability and ensure that teams deliver on their commitments with discipline, transparency, and urgency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Redwood, our Software Development Lifecycle is AI-embedded and AI-first. You will be responsible for evangelizing and operationalizing AI across the entire development process — from ideation and architecture through coding, testing, release, diagnostics, and continuous improvement. AI adoption is not optional; it is a leadership mandate.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Hub Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the technical and operational outcomes of the Netherlands Engineering Hub.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish clear accountability for roadmap delivery, quality, reliability, and performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and enforce measurable KPIs around delivery predictability, cycle time, defect rates, and operational health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure commitments made to Product and executive leadership are delivered — or transparently escalated with mitigation plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive a culture where teams “Own the Outcome” and operate with autonomy, urgency, and clarity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Results-Driven Execution\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate strategic product objectives into executable roadmaps with clear milestones and ownership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold teams accountable for sprint commitments, release targets, and quality standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify delivery risks and implement structured recovery (“path-to-green”) plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive continuous improvement in velocity, predictability, and operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instill disciplined planning, estimation, and follow-through across all teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Foster a Culture of Accountability \u0026amp;amp; Continuous Learning\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build a high-performance engineering culture rooted in ownership, transparency, and measurable impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create an environment where engineers are accountable for outcomes, not just activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promote post-mortem rigor, root cause analysis, and data-driven retrospectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop continuous learning in architecture, cloud-native practices, and AI-enabled engineering through dedicated learning investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop future engineering leaders within the hub through coaching, mentorship, and clear performance expectations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;AI-Driven Software Development Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Champion and operationalize Redwood’s AI-Driven SDLC across all teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure AI tools are deeply integrated into the full SDLC, from ideation to design to development and delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish clear standards for responsible AI usage, validation, and quality control.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure AI-driven productivity gains and ensure AI increases throughput without sacrificing quality.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Technical \u0026amp;amp; Architectural Authority\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide architectural oversight and decision-making authority for hub-owned services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure systems meet Redwood standards for scalability, security, reliability, and observability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Principal Engineers and Architecture leadership to align on long-term technical strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make decisive technical trade-offs to protect delivery timelines and platform integrity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Organizational Scaling \u0026amp;amp; Talent Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire and retain high-caliber engineers with strong AI fluency and systems thinking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set a high bar for technical rigor, ownership, and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align team structure and capacity planning with product growth objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive succession planning and leadership development within the hub.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8–12+ years of progressive software engineering experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3–5+ years leading engineering teams with full delivery accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ownership of roadmap execution and delivery outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of delivering enterprise SaaS products on time and at high quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building high-performance, accountability-driven engineering cultures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of Agile execution with measurable delivery metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical foundation in distributed systems, cloud-native architecture, design systems, and backend development (e.g., Java or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience leveraging AI tools (e.g., Copilot, Claude Code, ChatGPT, Cursor) across the SDLC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to operate with authority, influence cross-functionally, and make decisive trade-offs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong bias for action and measurable results.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Why Redwood?\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Redwood scales, distributed engineering hubs must operate with clarity, authority, and measurable execution discipline. The Netherlands Engineering Hub plays a critical role in delivering mission-critical capabilities to our enterprise customers. This leader ensures that the hub is not just productive — but predictable, accountable, and AI-forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will directly shape how Redwood builds software in an AI-augmented future.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006114009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006158009,"name":"Houten, Netherlands ","location":"Redwood Software Nederland B.V. Waterveste 3 3992 DB Houten The Netherlands","child_ids":[],"parent_id":4006156009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4105272009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4072105009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4105272009,"updated_at":"2026-05-22T09:53:33-04:00","requisition_id":"JR101535","title":"Director, Product Management","company_name":"Redwood Software","first_published":"2026-05-21T23:20:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Product Leader you will own the product strategy, customer retention, and migration roadmap for Redwood\u0026#39;s legacy workload automation portfolio.\u0026amp;nbsp; You will maximize customer lifetime value, and position migrations as expansion opportunities—not churn events.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional Leadership\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product team to ensure migration blockers are addressed in the roadmap (feature parity, migration utilities, customer-specific integrations)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Engineering to prioritize defect fixes, security patches, and compliance requirements while minimizing investment in legacy platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Customer Success to design migration engagement models: discovery workshops, migration planning, technical validation, go-live support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Sales with migration business cases, competitive positioning\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Team Leadership \u0026amp;amp; Mentorship\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop Product Owners responsible for backlog management, sprint ceremonies, and delivery execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Model product management best practices customer-centric discovery, data-driven prioritization, outcome-based roadmapping, transparent communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build PO capability in migration management customer segmentation, churn risk assessment, migration planning, technical enablement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Required Experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–7 years in product management with demonstrated track record of shipping complex B2B enterprise software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Legacy product management experience, Sustained platforms while building migration paths to modern architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer retention expertise: Prevented churn during platform transitions, positioned migrations as value-add vs. disruption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise software domain knowledge: Workload automation, ERP integration, cloud infrastructure, or mission-critical operations software preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional leadership: Partnered with Engineering, Sales, CSM, and Support to balance competing priorities and deliver customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical rigor: Used data (renewal rates, support ticket trends, usage telemetry) to inform prioritization and predict churn risk\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred Experience:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years in product management with portfolio-level accountability for multiple products or customer segments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migration strategy execution: Led customer migrations at scale (100+ accounts), developed segmentation models, built migration tooling/playbooks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Workload automation or IT operations domain. Deep understanding of job scheduling, batch processing, ERP integration, SAP workflows, or cloud orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team leadership Hired, developed, and retained Product Owners or junior PMs in distributed/offshore models\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006115009,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4006161009,"name":"Hyderabad, India ","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":4006159009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4204054009","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":true,"requires_retention_consent":true,"retention_period":1095,"demographic_data_consent_applies":false}],"internal_job_id":4119163009,"location":{"name":"Ontario, Canada"},"metadata":null,"id":4204054009,"updated_at":"2026-05-21T13:02:29-04:00","requisition_id":"JR101719","title":"Entry Level Full Stack Developer, RMJ","company_name":"Redwood Software","first_published":"2026-04-08T23:05:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Redwood, you’ll be working on the software that drives many of the world’s biggest companies. Our customers use our software for business critical workflows like month-end accounting processes and managing supply chain logistics. If you’re looking to have a real impact on people’s lives and on the global economy, this is your opportunity!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a passionate entry level Full Stack Software Developer with a strong focus on Java to join our growing engineering team. In this role, you will be instrumental in designing, developing, and maintaining robust and scalable full-stack applications that power our automation and SaaS platforms. You will work across the entire software development lifecycle, from concept to deployment, collaborating closely with product managers, designers, and other engineers to deliver high-quality, impactful solutions.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and ship highly performant and scalable full-stack applications using Java, JavaScript, and related modern technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain robust back-end services, ensuring our APIs are efficient and reliable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build responsive, intuitive front-end user interfaces that enhance the customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of small-medium sized features, collaborating with product management to translate requirements into technical designs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in all phases of the software development lifecycle from initial whiteboarding to production monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clean, maintainable, and well-documented code following best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and maintain automated tests (unit, integration, and end-to-end) to ensure code quality and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in troubleshooting of software defects and production issues and take proactive approach to improving system health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Voice your perspective in technical discussions with architecture regarding topics like scalability, security, and performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for modern tools and better ways of working to keep our engineering culture elite.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the larger R\u0026amp;amp;D team to find ways to leverage AI tools for increased productivity and quality.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build with Java 11/17 or Spring Framework through internships or high-quality personal/school projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with front-end technologies such as HTML, CSS, JavaScript, TypeScript, and modern JavaScript frameworks (e.g., ReactJS, MobX).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with RESTful API design and development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with unit testing and automation tools such as JUnit and Playwright.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical knowledge of Unix environments, including command-line navigation, shell scripting (e.g., Bash), and basic log analysis for troubleshooting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and interpersonal skills with a desire to contribute within a fast-paced high-performance team..\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred Skills and Qualifications:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with CI/CD pipelines and tools (e.g. Github actions, Jenkins, GitLab CI).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with relational databases (e.g., SQL, PostgreSQL, MySQL) and ORM frameworks (e.g., Hibernate, JPA).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of agile development methodologies (Scrum, Kanban)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with test-driven development (TDD) or behavior-driven development (BDD).Contributions to open-source projects or a strong GitHub portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI assisted development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bonus Skills:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with other OS architectures Windows, Mac\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building, maintaining, or integrating with app marketplaces\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Pay Transparency:\u0026lt;/strong\u0026gt; The typical base salary range for this position is 65,500 - 82,500 CAD annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Final compensation will be determined based on the candidate\u0026#39;s skills, experience, and relevant qualifications.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Vacancy Status:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Existing vacancy\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;AI Transparency Disclosure:\u0026lt;/strong\u0026gt; As part of our commitment to hiring transparency and in compliance with Ontario law, please be advised that we utilize artificial intelligence (AI) tools during our interview process. Specifically, we may use an AI-enabled notetaking assistant to help capture and summarize interview discussions. This tool is used solely to assist our hiring team in summarizing candidate information; all final hiring and selection decisions are made exclusively by individuals on the hiring team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation package, comprehensive health, dental, and vision benefits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity to work on innovative and impactful products that are transforming industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Career boosting learning opportunities with dedicated learning time and in-person collaboration and mentorship with other engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with a highly skilled, passionate, and diverse team of engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities for professional growth and development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative and supportive team environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006114009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006150009,"name":"Ontario, Canada ","location":"Ontario, Canada","child_ids":[],"parent_id":4006148009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4233855009","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":true,"requires_retention_consent":true,"retention_period":1095,"demographic_data_consent_applies":false}],"internal_job_id":4136624009,"location":{"name":"Ontario, Canada"},"metadata":null,"id":4233855009,"updated_at":"2026-06-04T01:33:16-04:00","requisition_id":"JR101744","title":"Executive Assistant \u0026 Canada Office Coordinator","company_name":"Redwood Software","first_published":"2026-04-29T13:50:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;WORK ARRANGEMENT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hybrid role based out of our leased Markham, Ontario office (target opening date: July 2026). In alignment with Redwood’s Canada In-Office Policy, the following schedule applies:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Monday and Tuesday are mandatory in-office days for all GTA-based employees.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Wednesday through Friday are flexible — work from the office or remotely based on team needs, project requirements, and personal preference.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;A monthly innovation and team-building day will be held in-office.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;All GTA-based employees are required to be in-office for one full week (Monday–Friday) each fiscal quarter. Dates are communicated at least four weeks in advance.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Given the nature of this role — supporting multiple ELT members and serving as the operational anchor for the Markham office — additional in-office presence may be expected during leadership visits, executive offsites, and key planning periods. Flexibility to be on-site when it matters most is essential to success in this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Redwood opens its first Canadian office in Markham, Ontario, this newly created role sits at the intersection of two critical functions: launching and running a best-in-class physical workspace, and providing high-impact executive support to 3-4 members of our Executive Leadership Team (ELT).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be the on-the-ground force that brings our Markham office to life — establishing culture, coordinating the day-to-day, and making sure local team members have everything they need to do their best work. Simultaneously, you will operate as a trusted executive partner, keeping senior leaders organized, on time, and focused on what matters most.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will collaborate closely with two other EAs (based in Florida and Virginia) to ensure consistent, high-quality executive support, and you will report to the Chief of Staff to the CEO. This is a high-impact, high-trust role for someone who is deeply organized, proactive, and energized by variety.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Office Management (40% time)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Support all activities related to the opening of our leased Markham office, including coordinating with vendors, building management, and IT to ensure readiness for a July 2026 launch — target headcount of 40–55 employees by end of year.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Serve as the primary point of contact for all office-related matters — facilities, supplies, equipment, maintenance, and vendor relationships.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Create a welcoming, functional, and well-organized work environment that reflects Redwood\u0026#39;s culture and supports both on-site meetings and remote engagement.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Plan and execute in-office employee engagement events, team meetings, all-hands gatherings, and culture moments that connect local employees to the broader global organization.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Own office budgets, expense tracking, and invoice processing related to facilities and operational needs.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Establish and maintain office policies, procedures, and safety protocols in compliance with local regulations and Redwood\u0026#39;s global standards.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Partner with IT, HR/People, and Finance to support seamless onboarding experiences for new hires based in or visiting the Markham office.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Manage relationships with building management, security, cleaning services, and other local service providers.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Act as a cultural ambassador — helping remote employees feel connected when they visit, and ensuring local employees feel part of One Redwood.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Executive Assistance (60% time)\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Provide proactive, anticipatory calendar management for 3-4 ELT members, including one semi-local to the Greater Toronto Area and others based remotely.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Coordinate complex, multi-party meeting scheduling across time zones, balancing competing priorities with professionalism and good judgment.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Manage end-to-end domestic and international travel arrangements including flights, accommodations, ground transportation, visa/entry requirements, and detailed travel itineraries.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Own expense management — accurately processing and submitting expense reports and ensuring timely reconciliation for supported executives.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Coordinate logistics for leadership offsites and cross-functional executive sessions — including room booking, A/V, catering, and materials.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Maintain organized digital filing systems, shared drives, and reference documents for ELT members.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Collaborate with the EA team in the US to share best practices, align on processes, and cover for one another as needed.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Handle sensitive and confidential information with complete discretion and professionalism at all times.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;4+ years of combined experience in office management, executive assistance, or administrative operations, ideally within a fast-paced technology or SaaS environment.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Bachelor’s degree in Business Administration, Communications, or a related field.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Demonstrated experience managing complex, multi-stakeholder calendars and travel logistics across time zones.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Proven ability to manage an office environment independently — from vendor relationships to facilities operations to employee engagement.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Exceptional organizational skills with the ability to juggle multiple priorities, adapt to shifting demands, and maintain high-quality output under pressure.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Strong written and verbal communication skills; comfortable drafting executive communications and interfacing with senior leaders.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;High degree of discretion and integrity when handling confidential information.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Proficiency with modern productivity and collaboration tools including Google Workspace or Microsoft 365, Slack, Zoom, and expense management platforms.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Self-starter mindset with a bias for action — you don\u0026#39;t wait to be asked, you anticipate needs and move forward with confidence.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Comfortable operating in a global, remote-first organization where communication, autonomy, and clarity are critical.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience leveraging AI tools (e.g., ChatGPT, Claude, or similar) to automate repetitive tasks, streamline workflows, or surface insights.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience supporting C-suite or senior ELT executives in a global organization.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Familiarity with Greenhouse, Workday, or similar HR/ATS platforms.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Background in helping stand up or scale a new office location.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience coordinating events, offsites, or company-wide meetings at scale.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;WHY REDWOOD\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a rare opportunity to put your fingerprints on something new. You will not be inheriting an established office — you will be building one. From day one, you will have a direct line to senior leadership, genuine ownership of your work, and the ability to shape how Redwood shows up in Canada.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a company that moves fast, values curiosity, and believes in giving people the autonomy to own their outcomes. If you thrive in environments where no two days are the same, where your contributions are visible, and where \u0026quot;it\u0026#39;s not my job\u0026quot; is not in your vocabulary — you will find a home here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Pay Transparency:\u0026lt;/strong\u0026gt; The typical base salary range for this position is 87,175 - 99,875 CAD annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Final compensation will be determined based on the candidate\u0026#39;s skills, experience, and relevant qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Vacancy Status:\u0026lt;/strong\u0026gt; Existing vacancy\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI Transparency Disclosure:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;As part of our commitment to hiring transparency and in compliance with Ontario law, please be advised that we utilize artificial intelligence (AI) tools during our interview process. Specifically, we may use an AI-enabled notetaking assistant to help capture and summarize interview discussions. This tool is used solely to assist our hiring team in summarizing candidate information; all final hiring and selection decisions are made exclusively by individuals on the hiring team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4008474009,"name":"G\u0026A","child_ids":[],"parent_id":null}],"offices":[{"id":4006150009,"name":"Ontario, Canada ","location":"Ontario, Canada","child_ids":[],"parent_id":4006148009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4129751009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4085459009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4129751009,"updated_at":"2026-05-20T01:00:21-04:00","requisition_id":"JR101605","title":"Forward Deployed Senior Software Engineer","company_name":"Redwood Software","first_published":"2026-04-27T16:34:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a \u0026lt;strong\u0026gt;Forward Deployed Software Engineer\u0026lt;/strong\u0026gt; focused on \u0026lt;strong\u0026gt;migration tooling and customer onboarding.\u0026lt;/strong\u0026gt;\u0026amp;nbsp;This role is part of an\u0026lt;strong\u0026gt; exciting new Forward Deployed Engineering team \u0026lt;/strong\u0026gt;that is part of the Global Professional Services team that sits in the intersection of \u0026lt;strong\u0026gt;Product Engineering and Go To Market\u0026lt;/strong\u0026gt; teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will operate at the intersection of engineering and delivery. Your primary focus will be designing, building, and enhancing \u0026lt;strong\u0026gt;migration frameworks, tooling, and automation accelerators\u0026lt;/strong\u0026gt; that enable customers to smoothly transition from legacy schedulers and automation platforms.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a forward deployed engineering role — highly technical, impact-driven, and closely aligned to real-world customer migration challenges.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work closely with:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Migration Architects\u0026lt;/strong\u0026gt; to design scalable and reusable migration patterns\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Professional Services\u0026lt;/strong\u0026gt; to enable efficient customer onboarding\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Engineering \u0026amp;amp; Product\u0026lt;/strong\u0026gt; to improve platform capabilities based on field learnings\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customers (occasionally)\u0026lt;/strong\u0026gt; to validate requirements, troubleshoot edge cases, and ensure successful implementations\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Migration Tooling \u0026amp;amp; Automation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Design and develop scalable \u0026lt;strong\u0026gt;migration tooling, scripts, and automation frameworks\u0026lt;/strong\u0026gt; to accelerate onboarding into RunMyJobs.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Build reusable components to migrate workflows, jobs, dependencies, and configurations from legacy systems.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Identify migration bottlenecks and develop technical solutions to streamline data transformation and validation.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Contribute to internal tooling that increases migration repeatability, reliability, and speed.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Forward Deployed Engineering\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Partner with Migration Architects to translate migration strategies into executable tooling and frameworks.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Support Professional Services during complex or high-impact migration engagements.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Troubleshoot migration-related production issues and resolve edge cases.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Occasionally engage directly with customer technical teams to understand source environments and validate solutions.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Platform \u0026amp;amp; Product Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Provide structured feedback to Product and Core Engineering teams to improve RMJ migration capabilities.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Contribute to architectural discussions ensuring scalability, security, and performance.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Advocate for automation best practices in enterprise migration scenarios.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Engineering Excellence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Write clean, maintainable, well-documented code.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Implement automated testing (unit, integration, end-to-end).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Contribute to CI/CD improvements for migration tooling.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Mentor team members and contribute to a culture of continuous improvement.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Bachelor’s degree in Computer Science, Software Engineering, or an equivalent combination of practical experience. Overall experience 8+ years.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Strong professional experience in Java (Java 11/17+)\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience building backend services, APIs, and automation tooling.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience with XML and JSON types, libraries like Jackson, Lombok\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience with relational databases (PostgreSQL, MySQL) Experience with scripting and automation (e.g., Shell scripting, Gradle).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Familiarity with containerization (Docker) Strong debugging and troubleshooting skills in complex environments.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience with automated testing (JUnit, AssertJ, Mockito).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ability to collaborate cross-functionally across engineering, architects, and delivery teams.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience with AI-driven automation use cases\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience migrating enterprise systems or schedulers to modern SaaS platforms.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Background in automation, workload scheduling, or ERP environments.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;SAP knowledge (ABAP, HANA).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience with CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience in customer-facing or forward deployed engineering roles.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience with AI-driven automation use cases.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006114009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006161009,"name":"Hyderabad, India ","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":4006159009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4049492009","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":true,"requires_retention_consent":true,"retention_period":1095,"demographic_data_consent_applies":false}],"internal_job_id":4034011009,"location":{"name":"Ontario, Canada"},"metadata":null,"id":4049492009,"updated_at":"2026-05-20T01:00:13-04:00","requisition_id":"JR101402","title":"Full Stack Developer, RMJ","company_name":"Redwood Software","first_published":"2026-04-29T22:41:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Our collaborative and dynamic environment fosters creativity, continuous learning, and a passion for building exceptional products. Get out of the weeds and see the forest, with Redwood Software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly skilled and passionate Full Stack Software Developer with a strong focus on Java to join our growing engineering team. In this role, you will be instrumental in designing, developing, and maintaining robust and scalable full-stack applications that power our automation and SaaS platforms. You will work across the entire software development lifecycle, from concept to deployment, collaborating closely with product managers, designers, and other engineers to deliver high-quality, impactful solutions.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, develop, and implement highly performant and scalable full-stack applications using Java, Javascript,\u0026amp;nbsp; and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain robust back-end services, APIs, and microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop responsive and intuitive front-end user interfaces.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with product management to understand requirements and translate them into technical specifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in all phases of the software development lifecycle, including planning, design, coding, testing, deployment, maintenance, and assisting support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clean, maintainable, and well-documented code following best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and maintain automated tests (unit, integration, and end-to-end) to ensure code quality and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot, debug, and resolve software defects and production issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to architectural discussions and decisions to ensure scalability, security, and performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up to date with emerging technologies and industry trends and advocate for their adoption where appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor less experienced developers and contribute to a culture of continuous learning and improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience as a Full Stack Software Developer, with a strong emphasis on Java (Java 11/17).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in Java and the Spring Framework (Spring Boot, Spring MVC, Spring Security).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with relational databases (e.g., SQL, PostgreSQL, MySQL) and ORM frameworks (e.g., Hibernate, JPA).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of front-end technologies such as HTML, CSS, JavaScript, TypeScript, and modern JavaScript frameworks (e.g., ReactJS, MobX).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with RESTful API design and development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving, analytical, and debugging skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unit testing and automation tools such as JUnit and Playwright.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and interpersonal skills, with the ability to collaborate effectively in a team environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Skills and Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with message queues (e.g., Kafka, RabbitMQ).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of NoSQL databases (e.g., MongoDB, Cassandra).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CI/CD pipelines and tools (e.g. Github actions, Jenkins, GitLab CI).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of agile development methodologies (Scrum, Kanban)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with test-driven development (TDD) or behavior-driven development (BDD).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the automation or SaaS industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to open-source projects or a strong GitHub portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;SAP knowledge: ABAP, HANA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;OS knowledge: Windows, UNIX (Linux), Mac\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relational databases (eg: H2, Postgres)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gradle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shell scripting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Jest\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tomcat\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation package, comprehensive health, dental, and vision benefits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity to work on innovative and impactful products that are transforming industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous paid time off, holidays and flexible work arrangements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with a highly skilled, passionate, and diverse team of engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities for professional growth and development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative and supportive team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“One Redwood” company culture.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006114009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006150009,"name":"Ontario, Canada ","location":"Ontario, Canada","child_ids":[],"parent_id":4006148009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4222423009","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":true,"requires_retention_consent":true,"retention_period":182,"demographic_data_consent_applies":false}],"internal_job_id":4129990009,"location":{"name":"Redwood Software Nederland B.V. Waterveste 3 3992 DB Houten The Netherlands"},"metadata":null,"id":4222423009,"updated_at":"2026-06-04T01:07:22-04:00","requisition_id":"JR101735","title":"Full Stack Engineer","company_name":"Redwood Software","first_published":"2026-05-27T03:55:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;OUR MISSION\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;br\u0026gt;Make Your Own Weather\u0026lt;br\u0026gt;Obsess over Customer Success\u0026lt;br\u0026gt;Work the Problem\u0026lt;br\u0026gt;Be Curious\u0026lt;br\u0026gt;Own the Outcome\u0026lt;br\u0026gt;Respect Each Other\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly skilled and passionate Front End UI Developer to join our engineering team. In this role, you will be instrumental in designing, developing, and maintaining responsive, intuitive user interfaces and applications using React and related technologies. You will work within an AI-Accelerated Software Development Life Cycle (SDLC), utilizing AI coding assistants to accelerate development and focus on high-level system architecture and complex UI problem-solving.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, develop, and maintain responsive, intuitive front-end user interfaces and applications using React and related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively contribute to and leverage our shareable Design System to build high-quality, reusable UI components, ensuring a unified and consistent user experience across the product portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with product management and UX designers to translate requirements and mockups into high-quality technical specifications and user experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize AI coding assistants to accelerate development, focusing on complex UI components and offloading repetitive front-end tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Rigorously review, debug, and optimize AI-generated UI code for performance, accessibility, security, and adherence to established UI/UX standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply prompt engineering techniques to maximize the efficacy of generative AI tools for writing comprehensive unit/end-to-end tests (e.g., Playwright) and drafting technical documentation for front-end systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to UI architectural discussions and decisions to ensure scalability, security, and performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clean, maintainable, and well-documented code following best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and maintain automated tests (unit, integration, and end-to-end) to ensure code quality and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot, debug, and resolve software defects and production issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date with emerging technologies and industry trends, and advocate for their adoption where appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor less experienced developers and contribute to a culture of continuous learning and improvement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional experience as a Software Developer with a strong emphasis on React.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of front-end technologies such as HTML, CSS, JavaScript, TypeScript, and modern JavaScript frameworks (e.g., ReactJS, MobX).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with RESTful API consumption and integration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving, analytical, and debugging skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unit testing and automation tools such as Playwright.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and interpersonal skills, with the ability to collaborate effectively in a team environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Essential AI-Era Skills (The \u0026quot;New Bar\u0026quot;)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Tool Fluency: \u0026lt;/strong\u0026gt;Demonstrated ability to proficiently use AI-powered developer tools (e.g., GitHub Copilot, CodeWhisperer) in a production environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Code Judgment: \u0026lt;/strong\u0026gt;Proven track record of evaluating and overriding AI-generated suggestions that are technically correct but architecturally flawed or non-compliant with security and performance best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prompting Proficiency: \u0026lt;/strong\u0026gt;Experience writing clear, contextual, and effective prompts for generative AI to produce usable code, tests, or documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability \u0026amp;amp; Learning: \u0026lt;/strong\u0026gt;High degree of curiosity and a proactive approach to learning new AI tools and techniques that continuously reshape the development workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain \u0026amp;amp; Architectural Focus: \u0026lt;/strong\u0026gt;The capacity to abstract away from low-level coding details to focus on high-value business logic and systemic architectural integrity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Skills and Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in Java and the Spring Framework (Spring Boot, Spring MVC, Spring Security).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with relational databases (e.g., SQL, PostgreSQL, MySQL) and ORM frameworks (e.g., Hibernate, JPA).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CI/CD pipelines and tools (e.g. Github actions, Jenkins, GitLab CI).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with accessibility standards such as WCAG and how they affect UI and UX designs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of agile development methodologies (Scrum, Kanban)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with test-driven development (TDD) or behavior-driven development (BDD).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the automation or SaaS industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to open-source projects or a strong GitHub portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation package, comprehensive health, dental, and vision benefits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity to work on innovative and impactful products that are transforming industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous paid time off, holidays and flexible work arrangements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with a highly skilled, passionate, and diverse\u0026amp;nbsp; team of engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities for professional growth and development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative and supportive team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“One Redwood” company culture.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006114009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006158009,"name":"Houten, Netherlands ","location":"Redwood Software Nederland B.V. Waterveste 3 3992 DB Houten The Netherlands","child_ids":[],"parent_id":4006156009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4052862009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4036004009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4052862009,"updated_at":"2026-05-20T01:00:15-04:00","requisition_id":"31","title":"Full Stack Java Engineer","company_name":"Redwood Software","first_published":"2025-10-31T12:26:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a \u0026lt;strong\u0026gt;Software Engineer\u0026lt;/strong\u0026gt; to join our engineering team and help drive the design, development, and enhancement of our platform. You will build high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Software Engineer on the team, you will help build secure, reliable, and scalable enterprise software that enables our customers to automate their most critical data exchange workflows.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop backend services and microservices using\u0026amp;nbsp;\u0026lt;strong\u0026gt;Java/Spring Boot\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of \u0026lt;strong\u0026gt;object-oriented programming \u0026lt;/strong\u0026gt;(OOP), design patterns, and software architecture principles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and consume RESTful APIs to integrate with customer systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhance monitoring, logging, and observability of the platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure security and compliance across file transfer workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clean, maintainable, and well-tested code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with senior engineers and gain exposure to architectural decision-making\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science, Engineering, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2–4+ years professional software engineering experience or equivalent project work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong coding skills in Java, with familiarity in Spring Boot and REST APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of SQL and relational database concepts, NoSQL familiarity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing modern user interfaces with industry frameworks and technologies (React).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of \u0026lt;strong\u0026gt;agile \u0026lt;/strong\u0026gt;development methodologies (Scrum, Kanban).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with \u0026lt;strong\u0026gt;cloud platforms \u0026lt;/strong\u0026gt;(AWS, Azure, or Google Cloud)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with automated unit and integration test frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in secure file transfer protocols and enterprise software design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving, communication, and collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006114009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006159009,"name":"India","location":null,"child_ids":[4006160009,4006161009],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4271586009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4158359009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4271586009,"updated_at":"2026-06-04T02:51:11-04:00","requisition_id":"JR101765","title":"Infrastructure Engineer","company_name":"Redwood Software","first_published":"2026-06-04T02:51:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Job Summary\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Cloud/Infrastructure Engineer will help design, implement, and maintain our organisation\u0026#39;s cloud and on-premise infrastructure. This role owns day-to-day infrastructure work independently while contributing to broader strategy alongside senior engineers. The ideal candidate has a solid understanding of system stability, monitoring, and performance optimization, and can troubleshoot complex issues and drive practical solutions with limited oversight.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Impact\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Redwood, we strive to automate and optimize our operations and application integrations to support the scale of our business and customer needs. As an observability engineer, you will build and maintain systems that collect, analyze, and visualize data from software applications and infrastructure. You will provide insight into system health and performance, enable proactive problem identification, and contribute to the ongoing evolution of our observability solutions in partnership with other teams.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Implement Infrastructure Strategy:\u0026lt;/strong\u0026gt; Contribute to the design and implement infrastructure initiatives, including data collection pipelines, data processing, and visualization dashboards, with scalability and performance in mind. This includes metrics, logging, tracing, and alerting to provide end-to-end visibility into system behavior.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;System Monitoring and Performance Optimization:\u0026lt;/strong\u0026gt; Monitor system performance, identify bottlenecks, and implement solutions to optimize efficiency and reliability, including proactive identification of potential issues and preventative measures.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Incident Response and Troubleshooting:\u0026lt;/strong\u0026gt; Respond to incidents, troubleshoot complex system issues, and perform root cause analysis to help prevent future occurrences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Tooling and Infrastructure:\u0026lt;/strong\u0026gt; Configure, manage, and maintain observability tooling and infrastructure (log aggregation, metric collection, distributed tracing, alerting), and contribute to tool evaluation and selection. Work with tools such as Prometheus, Datadog, New Relic, VictoriaMetrics, and similar to capture relevant metrics, logs, and traces.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Alerting and Incident Management:\u0026lt;/strong\u0026gt; Configure and maintain alerts based on defined thresholds and anomalies, ensuring timely notification of potential issues and supporting rapid incident response.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Analysis and Troubleshooting:\u0026lt;/strong\u0026gt; Analyze collected data to identify performance bottlenecks, root causes, and trends within complex systems, collaborating with engineering teams to resolve problems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Automation and Optimization:\u0026lt;/strong\u0026gt; Develop and implement automation for monitoring and alerting to improve response times and reduce manual effort. Create automations for repetitive tasks (e.g., RMJ automation for new employees).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-functional Collaboration:\u0026lt;/strong\u0026gt; Collaborate with development, operations, and other teams to apply cloud and infrastructure best practices across the software development lifecycle, ensuring proper instrumentation and data collection.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Capacity Planning:\u0026lt;/strong\u0026gt; Use observability data to identify potential capacity constraints and support infrastructure scaling decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Security and Compliance:\u0026lt;/strong\u0026gt; Support security and compliance efforts, including access reviews, in line with organizational requirements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Problem Solving:\u0026lt;/strong\u0026gt; Resolve challenges related to system stability, data connectivity, and application configurations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Dashboard Development:\u0026lt;/strong\u0026gt; Build and maintain comprehensive, user-friendly dashboards that provide real-time insights into system health, key performance indicators, and operational metrics.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, a related field, or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3–5 years of systems administration/engineering experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of Windows Server and Linux systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with layer 2/3 networking, including VLANs, routing, and ACLs; experience with multi-vendor switches and firewalls (e.g., HP, Dell, Palo Alto, Cisco ASA, Sophos) a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of monitoring principles and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scripting and automation skills (e.g., Python, Bash, PowerShell).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience configuring IPSec VPN tunnels, with familiarity with BGP routing and subnet peering across hybrid cloud environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to interpret data sets, identify patterns, and draw actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration skills, with the ability to present findings to cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage multiple priorities and work in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with observability tools such as Prometheus, Grafana, Elasticsearch, Kibana, Jaeger, Datadog, New Relic, VictoriaMetrics, Zipkin, or similar.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience contributing to security reviews and documentation with cross-functional/product teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SSO and/or MFA implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeper public cloud platform experience or certifications (AWS, Azure, GCP).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with networking infrastructure across multi-vendor environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with at least one scripting language for automation or proof-of-concept work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006113009,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":4006161009,"name":"Hyderabad, India ","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":4006159009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4252847009","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":true,"requires_retention_consent":true,"retention_period":1095,"demographic_data_consent_applies":false}],"internal_job_id":4147850009,"location":{"name":"Ontario, Canada"},"metadata":null,"id":4252847009,"updated_at":"2026-06-04T01:35:40-04:00","requisition_id":"JR101759","title":"Instructional Designer","company_name":"Redwood Software","first_published":"2026-05-21T10:26:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Instructional Designer at Redwood, you\u0026#39;ll play a critical role in translating complex technical content into structured, engaging learning experiences for customers and internal teams. Working closely with a Senior Instructional Designer, Content Developers, and subject matter experts (SMEs), you\u0026#39;ll support the full development lifecycle for training programs across Redwood\u0026#39;s automation and file transfer platforms.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;re highly organized, detail-oriented, and fluent in using AI tools to accelerate and elevate your work. This role directly contributes to customer onboarding, product adoption, and overall learning effectiveness.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Instructional Design \u0026amp;amp; Content Development\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the instructional design lifecycle from needs analysis through development and evaluation, applying frameworks such as ADDIE, SAM, and Bloom\u0026#39;s Taxonomy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate SME content and learning objectives into multi-modal learning components - including self-paced eLearning, interactive simulations, scenario-based exercises, hands-on labs, video, and supporting documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structure content into clear, modular lessons with knowledge checks and assessments that include targeted, actionable feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI tools and prompting to transform reference materials into structured learning assets, identify content gaps, and iteratively refine outputs into accurate, instructionally sound deliverables\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Storyboarding \u0026amp;amp; Action Mapping\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead action mapping exercises to align learning content with business goals and performance outcomes, then translate those into detailed storyboards that define instructional flow, interactivity, and asset requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI tools to accelerate storyboard drafting, generate scenario variations, and prototype interactive learning flows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Content Developers to align on design intent and support development in Articulate Rise, Storyline, Camtasia, and Review 360\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Iterate on storyboards and lesson structures based on feedback from SMEs, Product teams, and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SME Coordination\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with subject matter experts to gather content, validate accuracy, and maintain scope alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate timelines, expectations, and deliverables to SMEs; provide guidance on content structure, best practices, and templates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI tools to synthesize and structure raw SME input - such as call recordings, documentation, or rough notes - into draft lesson content ready for review\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Content Workflow, Tools \u0026amp;amp; LMS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work within established workflows across Jira, Google Drive, and authoring tools; maintain adherence to team standards, naming conventions, and file structures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform routine LMS administration within Redwood University to support content organization, updates, and system accuracy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Quality Assurance \u0026amp;amp; Continuous Improvement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitate review cycles using Articulate Review 360; track, document, and resolve feedback from SMEs, Product, and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure content meets quality, accuracy, and usability standards prior to release\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and update existing learning content in response to product changes, learner feedback, and post-project reviews\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of experience in instructional design, learning experience design or a related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with eLearning authoring tools (e.g., Articulate Rise, Storyline, Camtasia)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to structure and organize complex information into clear, learner-friendly content\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience creating storyboards and instructional design documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience using AI tools professionally to support content creation, research, or productivity workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational and project coordination skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with subject matter experts and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with adult learning principles and instructional design methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing training for SaaS, enterprise software or technical products is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with LMS platforms and SCORM-based content delivery is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working within structured content development workflows (e.g., Jira-based project tracking) is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to action mapping or performance-based learning design is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with learning analytics and assessment design best practices is preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Pay Transparency:\u0026lt;/strong\u0026gt; The typical base salary range for this position is 67,000 - 84,000 CAD annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Final compensation will be determined based on the candidate\u0026#39;s skills, experience, and relevant qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Vacancy Status:\u0026lt;/strong\u0026gt; Existing vacancy\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI Transparency Disclosure:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;As part of our commitment to hiring transparency and in compliance with Ontario law, please be advised that we utilize artificial intelligence (AI) tools during our interview process. Specifically, we may use an AI-enabled notetaking assistant to help capture and summarize interview discussions. This tool is used solely to assist our hiring team in summarizing candidate information; all final hiring and selection decisions are made exclusively by individuals on the hiring team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4008497009,"name":"Customer Education ","child_ids":[],"parent_id":null}],"offices":[{"id":4006150009,"name":"Ontario, Canada ","location":"Ontario, Canada","child_ids":[],"parent_id":4006148009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4232842009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4135963009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4232842009,"updated_at":"2026-05-20T01:00:26-04:00","requisition_id":"JR101734","title":"Junior Infrastructure Engineer","company_name":"Redwood Software","first_published":"2026-05-05T00:03:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Junior Cloud/Infrastructure Engineer will support the design, implementation, and maintenance of our organization\u0026#39;s cloud and on-premise infrastructure. This role is an excellent opportunity for an early-career engineer to gain hands-on experience with system monitoring, performance optimization, and cloud technologies under the mentorship of senior engineers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Redwood, we strive to automate and optimize our operations to support the scale of our business. As a junior observability engineer, you will support systems that collect, analyze, and visualize data from software applications and infrastructure. You will gain deep exposure to system health monitoring, alerting strategies, and proactive problem identification.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support Infrastructure Strategy: Assist in implementing infrastructure initiatives including data collection pipelines, dashboards, metrics, logging, tracing, and alerting under senior engineer guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;System Monitoring: Help monitor system performance, identify potential bottlenecks, and support solutions to optimize efficiency and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Incident Response: Assist in incident response efforts and troubleshooting of system issues, learning root cause analysis practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tooling and Infrastructure: Learn and work with observability tools such as Prometheus, Datadog, New Relic, and VictoriaMetrics to capture metrics, logs, and traces.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Alerting: Help configure and maintain alerts based on defined thresholds, ensuring timely notification of potential issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Analysis: Support analysis of collected data to identify performance trends, collaborating with engineering teams on resolutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation: Assist in developing automation scripts for repetitive monitoring and alerting tasks to reduce manual effort.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional Collaboration: Learn from and collaborate with development and operations teams, gaining exposure to cloud and infrastructure best practices across the software development lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capacity Planning: Assist with capacity planning tasks under senior engineer guidance using observability data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dashboard Support: Help create and maintain dashboards that provide real-time insights into system health and operational metrics.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, a related field, in progress or completed — or equivalent bootcamp/self-taught experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;0-2 years of systems administration/engineering experience (internship or co-op experience counts)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of monitoring principles and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with one or more observability tools (Prometheus, Grafana, Datadog, New Relic, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic exposure to cloud platforms (AWS, Azure, GCP) and containerization concepts (Docker, Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Some scripting experience in Python, Bash, or PowerShell\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of layer 2/3 networking concepts (VLANs, routing, ACLs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to VPN and routing concepts is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to learn in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of Windows Server and/or Linux systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006113009,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":4006161009,"name":"Hyderabad, India ","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":4006159009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4100982009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4069728009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4100982009,"updated_at":"2026-05-20T01:00:19-04:00","requisition_id":"65","title":"L1 Support Representative","company_name":"Redwood Software","first_published":"2026-02-04T14:47:13-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Level 1 Support Representative is an early-career technical support professional who delivers high-quality technical support to Redwood customers by managing customer inquiries, performing initial troubleshooting, and resolving routine to moderately complex issues. As the first line of customer interaction, this role ensures an excellent support experience through clear communication, accurate documentation, adherence to SLAs, and strong troubleshooting skills. The L1 support representative follows established processes and collaborates with internal teams. This role focuses on developing product knowledge, strengthening diagnostic skills, and building confidence in handling customer cases with growing autonomy.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage incoming customer tickets with moderate autonomy, ensuring timely responses, clear communication, and accurate updates.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform initial troubleshooting and gather required information to diagnose issues.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate cases appropriately according to established timelines and guidelines when additional expertise is needed.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document all interactions and findings clearly and accurately.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in customer calls to clarify issues or assist with basic troubleshooting.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support queue health through prioritization and workload organization ensuring to meet SLA requirements.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn Redwood products, features, and support workflows while developing baseline technical expertise.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participates in team meetings, knowledge-sharing discussions, and continuous improvement initiatives.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up to date on product releases, configuration changes, new features, and known issues.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2–3 years of customer or application technical support experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical degree in Computer Science, IT, Engineering, or equivalent practical experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting skills across operating systems (Windows/Linux), SQL databases, APIs/web services, and basic networking.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced scripting experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with one or multiple programming languages\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn new technologies quickly and follow structured troubleshooting steps.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills in English.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006119009,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4006161009,"name":"Hyderabad, India ","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":4006159009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4100968009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4069721009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4100968009,"updated_at":"2026-05-20T01:00:19-04:00","requisition_id":"63","title":"L1 Support Team Leader","company_name":"Redwood Software","first_published":"2026-02-04T14:43:21-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The L1 Support Team Leader is an experienced people leader responsible for managing a team of L1 Support Representatives, ensuring operational excellence, driving team performance, and improving processes. This role handles complex leadership scenarios, contributes heavily to quality, training, and continuous improvement efforts, and acts as a key operational anchor for the L1 organization. Regularly addresses complex staffing, performance, customer escalation, and operational challenges with minimum guidance. Influences improvements beyond the immediate team and contributes meaningfully to Support-wide initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, coach, and develop a full team of L1 Support Representatives, including performance management.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct structured 1:1s, team meetings, and continuous coaching to improve overall team capability.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage operational KPIs (SLA, CSAT, backlog, resolution speed, etc) and create action plans to maintain or improve performance.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle complex escalations, customer-critical situations, and operational incidents with autonomy.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform detailed ticket audits and provide structured, actionable feedback.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is able to turn complex problems into simpler ones for prompt resolution.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successfully helps unblock complex issues for the team or takes ownership of those when required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drives training initiatives and displays end-to-end ownership of the trainee onboarding process.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and analyze operational trends; propose and lead improvement initiatives proactively.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams to address recurring issues or raise systemic concerns.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is able to proactively identify customer sensitive situations/scenarios, provide visibility of those to the corresponding audience and come up with a proposed set of actions to successfully manage those to guarantee customer satisfaction.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promotes and leads training initiatives for the L1 team based on escalation trend analysis to reduce escalation ratios, increased L1 resolution power and higher customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–7 years in technical support roles and 2+ years in technical team leadership.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success managing KPIs and team performance.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Results oriented and analytical mindset.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience handling escalations and operational incidents.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience leading small to medium size projects/initiatives.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical foundation across OS, databases, networking, and API concepts.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seen as a reliable go-to leader for the L1 support team in seeking guidance, assistance and unblocking complex scenarios.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of support operations, SLAs, and workload management.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced ability to interpret data, trends, and performance metrics and utilize those to come up with solutions and tangible actions proactively.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in coaching, conflict resolution, and escalation handling.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with customers and internal stakeholders of different levels.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is able to adapt the communication style depending on the audience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at building presentations, reports and analysis.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holds a strong understanding and displays full awareness of the operation’s main KPI, both, from a real time as well as historical trend standpoint.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at identifying relevant changes in KPI trends, finding out the reasons behind those changes and determining if any actions are deemed necessary for correction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006119009,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4006161009,"name":"Hyderabad, India ","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":4006159009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4146584009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4093707009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4146584009,"updated_at":"2026-05-20T01:00:23-04:00","requisition_id":"JR101682","title":"L1 Support Team Leader","company_name":"Redwood Software","first_published":"2026-05-05T00:06:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006119009,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4006161009,"name":"Hyderabad, India ","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":4006159009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4088328009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4059284009,"location":{"name":"United States (Remote)"},"metadata":null,"id":4088328009,"updated_at":"2026-05-20T01:00:18-04:00","requisition_id":"JR101586","title":"Manager, Customer Account Management ","company_name":"Redwood Software","first_published":"2025-12-22T16:39:48-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Manager of the Customer Account Management Team, you will lead and coach a team of Customer Account Managers (CAMs) responsible for driving renewals, upsells, and cross-sell revenue across Redwood’s customer base. You will develop strategies that strengthen Gross Dollar Retention, protect logo retention, and expand Redwood’s footprint within existing accounts. Your leadership will directly influence revenue growth, customer satisfaction, and long-term customer value. By aligning closely with Sales and Executive Leadership, you will ensure that Customer Account Management initiatives support Redwood’s broader go-to-market goals while fostering a high-performing, customer-obsessed team culture.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage, mentor, and develop a team of Customer Account Managers to meet and exceed revenue targets for renewals, upsells, and cross-sell of Redwood products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive and exceed team performance across key KPIs: Gross Dollar Retention (GDR) + price increases, logo retention, expansion revenue, and professional services growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and implement strategies to expand Redwood’s footprint within existing accounts and accelerate revenue growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align Customer Account Management objectives with company priorities through close partnership with Sales Leadership and the Executive Leadership Team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams—including Product, Professional Services, Support, and Marketing—to ensure successful customer outcomes and identify new growth opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track, analyze, and report on key performance metrics to assess team success and adapt strategies as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and strengthen executive-level relationships within customer accounts to support retention, expansion, and long-term account health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify new opportunities through customer insights, usage patterns, and renewal signals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver training programs to equip CAMs with the product knowledge, commercial acumen, and skills needed to succeed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a culture of collaboration, accountability, and customer-centricity across the Customer Account Management organization.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–5 years of experience in customer-facing roles such as customer success, account management, sales, technical consulting, or enterprise support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills, with the ability to articulate technical information effectively to both technical stakeholders and senior executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead and inspire customer-facing teams, driving performance and professional growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills with the ability to manage competing demands, multiple priorities, and large customer portfolios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills for assessing customer health, usage trends, renewal risk signals, and expansion opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience facilitating collaboration across functional teams in both in-person and virtual environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Salesforce and tools like Outreach (or similar sales execution platforms).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Soft Skills \u0026amp;amp; Leadership Qualities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong personal drive to support team success and individual development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for working in a dynamic, problem-solving environment within enterprise software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to operate confidently with customers at the executive level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates professionalism, accountability, and a growth mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative team player who builds trusted relationships across all functions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006117009,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4006126009,"name":"United States (Remote)","location":null,"child_ids":[],"parent_id":4006125009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4194917009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4114721009,"location":{"name":"United States"},"metadata":null,"id":4194917009,"updated_at":"2026-06-04T02:20:15-04:00","requisition_id":"JR101714","title":"Partner Marketing Campaign Manager","company_name":"Redwood Software","first_published":"2026-03-24T16:50:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Partner Marketing Campaign Manager you will be responsible for planning, executing, and optimizing partner and channel marketing campaigns with a focus on strategic partners such as SAP and AWS, leveraging data-driven insights to drive engagement, pipeline growth, and revenue impact.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Execute multi-touch ABM demand-generation programs and partner co-marketing campaigns, including messaging, asset creation, content, paid media, webinars, and events/trade shows\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Build campaign and partner strategies, defining the best approach for each channel motion\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Support partners through enablement, events, and co-marketing initiatives\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Collaborate with the alliances team to create and deliver partner enablement assets\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Manage partner BDF, events, and co-marketing programs\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Work cross-functionally with alliances, BDRs, sales, and marketing teams\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Utilize marketing platforms such as Salesforce, Outreach, Marketo, and 6Sense to support partner initiatives\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Leverage Salesforce and reporting tools to evaluate campaign performance\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Analyze and measure campaign impact on engagement, pipeline, and influenced revenue\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Provide ongoing reporting on account engagement and campaign traction\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Use data and industry best practices to generate insights and optimize programs for target accounts\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;4+ years of experience in channel marketing, integrated campaign management, or a related field\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Digital and email marketing experience, preferably in B2B enterprise software/SaaS\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience with CRM, ABM, and marketing automation platforms (e.g., Salesforce, 6Sense, HubSpot)\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Strong project management skills\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience managing partner initiatives with SAP preferred but not required\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Proven ability to execute innovative, multi-channel demand generation programs\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Strong analytical, results-oriented, and detail-oriented mindset\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Demonstrated ability to set, track, measure, and communicate progress against goals\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Self-starter capable of managing time and priorities with limited guidance\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;High adaptability, flexibility, and accountability\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ability to thrive in data-driven, fast-paced environments\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006116009,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4006126009,"name":"United States (Remote)","location":null,"child_ids":[],"parent_id":4006125009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4049498009","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":true,"requires_retention_consent":true,"retention_period":1095,"demographic_data_consent_applies":false}],"internal_job_id":4034016009,"location":{"name":"Ontario, Canada"},"metadata":null,"id":4049498009,"updated_at":"2026-06-11T09:47:42-04:00","requisition_id":"JR101407","title":"People Business Partner (HR)","company_name":"Redwood Software","first_published":"2025-10-31T11:58:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;ABOUT US\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;CORE VALUES\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;As a People Business Partner (PBP) at Redwood, you won’t just advise the business — you’ll help redefine how work gets done. Operating at the intersection of AI curiosity and sharp business acumen, you’ll partner with senior leaders to build a forward-thinking talent strategy that outpaces the market. From algorithmic org design and AI-first enablement to precision talent management and data-driven employee relations, you’ll use advanced analytics and intelligent automation to elevate decision-making, accelerate performance, and shape a workforce built for the future.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Strategic Partnership\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Talent Strategy: Partner with the CFO and R\u0026amp;amp;D leaders to develop people strategies that align with aggressive business goals.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Org \u0026amp;amp; Workforce Modeling: Use headcount modeling, span/layer analysis, and capacity forecasting to guide org design decisions.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;AI Literacy Advocacy: Champion a culture of \u0026quot;AI First,\u0026quot; ensuring managers understand how to augment their teams with automated workflows, and build/utilize the tools available to them.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Precision Talent Management\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Intelligent Performance: Lead the performance lifecycle using data-driven insights to identify high-potential employees and succession risks.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Upskilling for the AI Era: Facilitate development programs focused on AI literacy, prompt engineering, and digital fluency.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Feedback Loops: Lead the analysis of Engagement Survey results, stay interview data, mobility, and various other data points to provide your client group with a holistic view of their org’s health.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Data-Driven Employee Relations \u0026amp;amp; Ops\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Advisor: Serve as a trusted advisor, utilizing HR data to resolve complex issues with objective, evidence-based recommendations.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Augmented Insights: Analyze HR data to identify hidden trends and provide \u0026quot;Next-Best-Action\u0026quot; insights to leadership.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;AI in Action\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Workflow Automation: You will \u0026quot;Work the Problem\u0026quot; by using AI to automate repetitive HR tasks (like initial ER documentation or policy FAQs) to free up time for high-value strategic coaching.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Data Synthesis: You will use Large Language Models (LLMs) to synthesize massive amounts of qualitative feedback from surveys into concise executive summaries for the C-Suite.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Content Generation: You will leverage AI to draft personalized development plans, job descriptions, and internal communications, ensuring they align with Redwood’s tone of voice.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Education: Bachelor’s degree in HR, Business, or a technical field.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;The \u0026quot;Future\u0026quot; Factor: Proven AI Curiosity; you are an early adopter of tools like ChatGPT, Claude, or Midjourney to enhance your personal productivity.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Business-First Mindset: Experience supporting R\u0026amp;amp;D and Finance departments where you were measured by business outcomes, not just HR metrics.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Data Fluency: Advanced ability to collect, analyze, and present data to influence senior-level decisions.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;SaaS/Tech DNA: Experience in high-growth SaaS environments; you understand the \u0026quot;speed of software\u0026quot;.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Pay Transparency:\u0026lt;/strong\u0026gt; The typical base salary range for this position is CAD $93,000 - $117,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Final compensation will be determined based on the candidate\u0026#39;s skills, experience, and relevant qualifications.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Vacancy Status:\u0026lt;/strong\u0026gt; Existing vacancy\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;AI Transparency Disclosure: \u0026lt;/strong\u0026gt;As part of our commitment to hiring transparency and in compliance with Ontario law, please be advised that we utilize artificial intelligence (AI) tools during our interview process. Specifically, we may use an AI-enabled notetaking assistant to help capture and summarize interview discussions. This tool is used solely to assist our hiring team in summarizing candidate information; all final hiring and selection decisions are made exclusively by individuals on the hiring team.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006111009,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4006150009,"name":"Ontario, Canada ","location":"Ontario, Canada","child_ids":[],"parent_id":4006148009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4240279009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4140398009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4240279009,"updated_at":"2026-06-04T13:17:41-04:00","requisition_id":"JR101529","title":"People Operations Specialist","company_name":"Redwood Software","first_published":"2026-06-03T01:59:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;YOUR IMPACT\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a precise, process-obsessed People Operations Specialist. You will be the technical custodian of our employee data. Your mandate is to ensure that Workday is the \u0026quot;source of truth,\u0026quot; that global payroll inputs are error-free, and that our employment compliance audit trails are perfect. You are the engine room that ensures the People function runs on accurate data and processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;HRIS (Workday) \u0026amp;amp; Data Governance\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Transaction Execution: Execute high-volume operational tasks in Workday, including job requisitions, compensation changes, photo approvals, and personal data updates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Auditing: Perform weekly audits of new hire information and termination data to ensure 100% accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting: Generate raw data reports for the Leadership Team, specifically focusing on \u0026quot;Rhythm of the Business\u0026quot; metrics and InfoSec audit requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Payroll \u0026amp;amp; Benefits Operations\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Payroll Log Management: Own the preparation and accuracy of payroll data logs for US (bi-weekly), EMEA (monthly), and India.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Benefits Administration: Execute the backend enrollment/termination processes for benefits (e.g., pension portals, Ringo accounts) and file signed compensation plans into Workday.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Audit Readiness: Maintain a pristine digital paper trail for internal/external finance audits.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Lifecycle Administration\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Process Orchestration: Trigger and track the workflow steps for onboarding (I-9s, ID checks) and offboarding (separation letters, holiday pay calculations) across US, EMEA, and India.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contractor Operations: Manage the administrative lifecycle of contractors via Deel (onboarding setup, contract adjustments, and termination processing).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Probation Tracking: Manage the data tracking for probation periods (UK/DE/India), ensuring automated notifications are sent and outcomes are logged in the system.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Compliance \u0026amp;amp; Documentation\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Legal Documentation: Draft and issue standard template letters (Visas, Magistrate requests) based on SOPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge Base Maintenance: Update technical process documentation (e.g., RACI matrices) in the HR Hub to ensure operational procedures are current.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in People Operations, HR Operations, HRIS, or related roles in a high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Workday Operations: Significant, hands-on experience executing business processes (hire, change job, terminate) and data entry within Workday. You must understand the downstream impact of data fields.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational Background: Experience working in an HR Shared Services, HR Operations, or Payroll coordination role.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process Documentation: Proven ability to create, follow and update Standard Operating Procedures (SOPs) and process maps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data Handling: Strong Excel skills (VLOOKUP, Pivot Tables) for reconciling payroll logs and auditing data sets against the HRIS, including highly confidential data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ticket Management: Experience managing high-volume requests via a ticketing system (e.g., Jira, ServiceNow, Zendesk) with a focus on SLA adherence rather than general advisory.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;PREFERRED SKILLS\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global Systems: Familiarity with Deel (Contractors), Checkr (Background Checks), or similar global platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge Management: Experience maintaining internal wikis or knowledge bases (e.g., SharePoint, Confluence).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comp Cycles: Experience assisting with the backend execution of annual compensation cycles (e.g., data validation, generating letters).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Industry: Experience in a fast-paced SaaS or Tech environment where accuracy under pressure is key.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006111009,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4006161009,"name":"Hyderabad, India ","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":4006159009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4049486009","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":true,"requires_retention_consent":true,"retention_period":1095,"demographic_data_consent_applies":true}],"internal_job_id":4034007009,"location":{"name":"Toronto, Canada"},"metadata":null,"id":4049486009,"updated_at":"2026-06-12T09:34:32-04:00","requisition_id":"JR101398","title":"Product Owner","company_name":"Redwood Software","first_published":"2026-06-12T09:33:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Product Owner\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage and monitor their workflows across any application, service or server – in the cloud or on premise – with confidence and control.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;br\u0026gt;Make Your Own Weather\u0026lt;br\u0026gt;Obsess over Customer Success\u0026lt;br\u0026gt;Work the Problem\u0026lt;br\u0026gt;Be Curious\u0026lt;br\u0026gt;Own the Outcome\u0026lt;br\u0026gt;Respect Each Other\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In the role of Product Owner for the Internal Product line, you will be responsible for driving development of internal tools, working closely with Product Leader, Consultants, Field Teams, Engineering, and QA. We subscribe to the philosophy that Product Managers and Product Owners are effectively CEOs of their product and drive growth and success of the product with the help of engineering, design, marketing, sales etc.\u0026amp;nbsp; The following attributes are key to excel in this role:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thrive in Ambiguity\u0026lt;/strong\u0026gt;: POs carve the path and change it early and often as they collect more signals, while separating the noise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong Leadership:\u0026lt;/strong\u0026gt; POs drive the day to day processes in managing the roadmap, driving the daily scrum rituals, and driving features/capabilities to on-time delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong Execution:\u0026lt;/strong\u0026gt; This entails leading teams that work with you with fast-paced execution, using user research and business objectives to inform decisions, learning from new information and adjusting accordingly, communicating and managing relationships with stakeholders – both internal (your direct team) and external (senior leaders across the company, for example).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help PM leaders define the long term strategy and vision for internal products, leveraging existing and new technologies to deliver features \u0026amp;amp; value to our internal and external customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define, prioritize, and refine user stories and acceptance criteria, focusing on technical feasibility and clear deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead backlog management, sprint demos, and grooming sessions with the engineering team, balancing business needs with technical complexity and resource availability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead agile ceremonies, including stand-ups, retrospectives, and reviews, fostering a collaborative and transparent environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Product Leader to define and communicate the product roadmap, identify technical risks and dependencies, balancing long-term vision for products with immediate field priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze field team feedback, and performance data to inform backlog priorities and drive continuous product improvement and prioritize the product backlog effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and approve technical documentation, ensuring that design and implementation align with business and technical requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with engineering teams to ensure timely and successful delivery of product features and enhancements.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and document the internal roadmap, aligning with business objectives and collaborating with technical and product leaders to prioritize, refine, and build requirements effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive amazing work by defining detailed requirements via Program Increments, Epics \u0026amp;amp; User stories, help scope \u0026amp;amp; track Sprint level work to meet quarterly Objectives and Key Results, and ultimately Redwood’s yearly Rally Cry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape the culture model and hold teams accountable for creating a culture of belonging through inclusive, respectful, and equitable practices. Help teams and organizations communicate/collaborate effectively by setting a personal example.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;YOUR EXPERIENCE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in a relevant field (Computer Science, Business, Engineering, or a related discipline). A master\u0026#39;s degree is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of automation, data analytics, and enterprise software ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience as a product owner/manager in IT or software. Ability to translate customer needs into technical requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in developing and executing product strategies and roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in leading and managing cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent leadership, communication and presentation skills, with the ability to influence and build strong relationships with stakeholders at all levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset, with the ability to leverage data to drive decisions and measure product success.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Professional experience with Jira, including issue tracking and project m\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006115009,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4006150009,"name":"Ontario, Canada ","location":"Ontario, Canada","child_ids":[],"parent_id":4006148009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4109360009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4074660009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4109360009,"updated_at":"2026-05-20T01:00:19-04:00","requisition_id":"JR101537","title":"Professional Services Consultant","company_name":"Redwood Software","first_published":"2026-02-03T12:22:33-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT \u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The Professional Service Consultant role is instrumental in assisting Redwood customers ranging from Fortune global enterprises to midsized businesses to leverage our solutions to orchestrate automation across distributed and heterogeneous platforms and enterprise business applications including SAP, Oracle, PeopleSoft, data warehousing and OS tasks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;The range of responsibilities includes product installation and configuration, training, conducting workshops and providing best practices guidance to advance our customer’s automation business needs.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assist customers with installation, configuration, training and use of Redwood solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform analysis, scoping, and effort estimation to meet customer requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide configuration, architecture \u0026amp;amp; installation recommendations based on product best practices \u0026amp;amp; customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with other Redwood resources including Engagement Managers to update project status, timeline, effort, and expected completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and professionally with business and technical contacts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize supporting materials (project plan templates, architecture diagrams, etc) to communicate findings \u0026amp;amp; recommendations to the customer or internally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel to customers, partners, and Redwood Software sites as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of IT Consulting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven competence in IT Consulting, including training, installation, architecture design, and testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in problem-solving \u0026amp;amp; learning new technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience or an understanding of SaaS solutions \u0026amp;amp; integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of one or more Cloud providers (AWS, Azure, GCP, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of one or more identity providers (Active Directory, Okta, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge and understanding of SSO, particularly SAML providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of SAP jobs scheduling or other scheduling solutions (Autosys, Control-M)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with UNIX, Windows, \u0026amp;amp; Linux at a power user level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience and understanding of API usage, including REST and SOAP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of communication protocols, including HTTP, FTP, and SSH\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good communication \u0026amp;amp; presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management and task management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to manage and prioritize multiple client projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to learn on the go/on the job in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006118009,"name":"Professional Services ","child_ids":[],"parent_id":null}],"offices":[{"id":4006161009,"name":"Hyderabad, India ","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":4006159009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4271602009","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":true,"requires_retention_consent":true,"retention_period":182,"demographic_data_consent_applies":false}],"internal_job_id":4158368009,"location":{"name":"United Kingdom (Remote)"},"metadata":null,"id":4271602009,"updated_at":"2026-06-04T07:37:21-04:00","requisition_id":"97","title":"Professional Services Consultant","company_name":"Redwood Software","first_published":"2026-06-04T07:37:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Implementation Consultant role is instrumental in assisting Redwood customers ranging from Fortune global enterprises to midsized businesses to leverage our solutions to orchestrate automation across distributed and heterogeneous platforms and enterprise business applications including SAP, Oracle, PeopleSoft, data warehousing and OS tasks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The range of responsibilities includes product installation and configuration, training, conducting workshops and providing best practices guidance to advance our customer’s automation business needs.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assist customers with installation, configuration, training and use of Redwood solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform analysis, scoping, and effort estimation to meet customer requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide configuration, architecture \u0026amp;amp; installation recommendations based on product best practices \u0026amp;amp; customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with other Redwood resources including Engagement Managers to update project status, timeline, effort, and expected completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively and professionally with business and technical contacts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize supporting materials (project plan templates, architecture diagrams, etc) to communicate findings \u0026amp;amp; recommendations to the customer or internally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel to customers, partners, and Redwood Software sites as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of IT Consulting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to augment code in Java, C++, C#/.NET or other object-oriented design language.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven competence in IT Consulting, including training, installation, architecture design, and testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in problem-solving \u0026amp;amp; learning new technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience or an understanding of SaaS solutions \u0026amp;amp; integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of one or more Cloud providers (AWS, Azure, GCP, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of one or more identity providers (Active Directory, Okta, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge and understanding of SSO, particularly SAML providers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of SAP jobs scheduling or other scheduling solutions (Autosys, Control-M)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with UNIX, Windows, \u0026amp;amp; Linux at a power user level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience and understanding of API usage, including REST and SOAP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of communication protocols, including HTTP, FTP, and SSH\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good communication \u0026amp;amp; presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent time management and task management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to manage and prioritize multiple client projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to learn on the go/on the job in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006118009,"name":"Professional Services ","child_ids":[],"parent_id":null}],"offices":[{"id":4006151009,"name":"United Kingdom","location":null,"child_ids":[4006153009,4006152009],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4088324009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4059281009,"location":{"name":"United States (Remote)"},"metadata":null,"id":4088324009,"updated_at":"2026-05-20T01:00:18-04:00","requisition_id":"JR101588","title":"Renewals Manager","company_name":"Redwood Software","first_published":"2026-01-29T10:37:40-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;YOUR IMPACT\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Renewals Manager is a critical role within the Sales team at Redwood Software, responsible for driving the successful renewal of existing customer contracts. This role will focus on maximizing customer retention, identifying upsell and cross-sell opportunities along with ensuring a seamless renewal process. The Renewals Manager will work closely with internal teams, including Sales, Technical Account Management, Professional Services \u0026amp;amp; Redwood Leadership, to achieve renewal targets and contribute to the overall growth of the business.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage the entire contract renewal lifecycle, from initial contact with the customer to contract signing.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with your partners in the Sales Organization to ensure customer satisfaction and identify potential expansion opportunities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage with customers to understand their needs, identify potential risks to renewals, and build strong relationships.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate contract terms and pricing with customers, ensuring on-time renewals.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Sales to hand off leads for upsell and cross-sell opportunities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate records of renewal activities and track key metrics, such as renewal rate, churn rate, and renewal revenue.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Forecast renewal revenue and provide regular updates to management.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute renewal strategies to achieve or exceed renewal targets.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve the renewal process and contribute to best practices.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date on Redwood Software\u0026#39;s products and services, as well as industry trends.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;YOUR EXPERIENCE\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years\u0026#39; experience in renewals management, account management, or a related field, preferably in the software industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of achieving or exceeding renewal targets.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong negotiation and communication skills, both written and verbal.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent relationship-building skills and ability to establish rapport with customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand customer needs and identify opportunities for growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CRM systems (e.g., Salesforce) and other sales tools.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and as part of a team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and detail oriented.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006117009,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4006126009,"name":"United States (Remote)","location":null,"child_ids":[],"parent_id":4006125009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4252049009","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":true,"requires_retention_consent":true,"retention_period":1095,"demographic_data_consent_applies":false}],"internal_job_id":4147429009,"location":{"name":"Ontario, Canada"},"metadata":null,"id":4252049009,"updated_at":"2026-06-08T14:13:23-04:00","requisition_id":"JR101752","title":"SaaS Developer","company_name":"Redwood Software","first_published":"2026-06-08T14:02:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Cloud Developer within the RunMyJobs Platform Engineering team, you will design, build, and evolve the cloud infrastructure that powers Redwood\u0026#39;s SaaS platform. Working closely with Product Engineering, Site Reliability Engineering (SRE), Security, and Cloud Operations teams, you will develop scalable, secure, and highly automated cloud solutions that enable the continued growth of the platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is focused on engineering rather than operational support. You will spend the majority of your time building and improving infrastructure through Infrastructure as Code, developing automation, enhancing platform capabilities, and implementing cloud-native solutions on AWS. Working within an Agile delivery model, you will contribute to sprint-based development, leveraging software engineering practices such as code reviews, automated testing, GitHub workflows, and CI/CD pipelines to deliver reliable and maintainable infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Platform Engineering \u0026amp;amp; Automation\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, develop, and maintain cloud infrastructure using Infrastructure as Code (Terraform preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build reusable infrastructure modules, patterns, and platform services that can be consumed across engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop automation solutions that reduce manual effort and improve platform consistency, scalability, and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and maintain GitHub Actions workflows and CI/CD pipelines to support automated infrastructure delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to platform architecture, engineering standards, and technical roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply software engineering best practices including version control, peer reviews, automated testing, and continuous delivery.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;AWS Cloud Engineering\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Designing secure, scalable, and resilient cloud architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implementing cloud-native solutions and automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimizing infrastructure for performance, reliability, and cost efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting multi-account AWS environments and governance frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluating and adopting new AWS services and technologies where appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Design and implement solutions using AWS services including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;EC2\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ECS / EKS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RDS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;S3\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;IAM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Route 53\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CloudWatch\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;VPC Networking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Application and Network Load Balancers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lambda\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;EventBridge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems Manager\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Platform Reliability \u0026amp;amp; Resilience\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engineer solutions that improve platform availability, scalability, and operational efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop observability capabilities using metrics, logging, tracing, and alerting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with SRE teams to improve reliability and resilience across the platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement disaster recovery and business continuity capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support incident investigations by identifying opportunities for engineering and automation improvements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Security \u0026amp;amp; Compliance\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Embed security controls and compliance requirements into infrastructure and deployment pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement security scanning, policy enforcement, and automated compliance validation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to secure-by-design platform architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support vulnerability remediation and continuous security improvement initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with security teams to maintain governance and compliance standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;C\u0026lt;/strong\u0026gt;ross-Functional Collaboration\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Product Engineering, SRE, Security, and Cloud Operations teams to deliver platform capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in technical design discussions and architectural decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to technical documentation, knowledge sharing, and engineering best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide cloud and platform expertise to support the evolution of the RunMyJobs platform.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–6 years of experience supporting SaaS platforms, cloud infrastructure, or DevOps environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating production workloads in AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting customer-facing enterprise software environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Linux administration and troubleshooting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong experience designing, building, and operating solutions on AWS, with a solid understanding of cloud architecture principles and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with Infrastructure as Code (Terraform preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building cloud-native platform solutions and infrastructure automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in scripting and automation using Python and Bash (PowerShell desirable).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Git and GitHub experience, including GitHub Actions and workflow automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing, implementing, and maintaining CI/CD pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Linux administration and troubleshooting skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of networking fundamentals, including TCP/IP, DNS, routing, load balancing, and VPN concepts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with monitoring, observability, logging, metrics, and alerting platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience applying software engineering practices to infrastructure development, including code reviews, testing, version control, and continuous delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical, problem-solving, and architectural design skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with containerized and cloud-native technologies (ECS, EKS/Kubernetes desirable).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SaaS operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Incident management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Root cause analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Service reliability concepts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a 24x7 operational environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Pay Transparency:\u0026lt;/strong\u0026gt; The typical base salary range for this position is 120,000 - 137,000 CAD annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Final compensation will be determined based on the candidate\u0026#39;s skills, experience, and relevant qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Vacancy Status:\u0026lt;/strong\u0026gt; Existing vacancy\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI Transparency Disclosure: \u0026lt;/strong\u0026gt;As part of our commitment to hiring transparency and in compliance with Ontario law, please be advised that we utilize artificial intelligence (AI) tools during our interview process. Specifically, we may use an AI-enabled notetaking assistant to help capture and summarize interview discussions. This tool is used solely to assist our hiring team in summarizing candidate information; all final hiring and selection decisions are made exclusively by individuals on the hiring team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006114009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006150009,"name":"Ontario, Canada ","location":"Ontario, Canada","child_ids":[],"parent_id":4006148009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4243383009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4141867009,"location":{"name":"United States (Remote)"},"metadata":null,"id":4243383009,"updated_at":"2026-05-29T15:32:11-04:00","requisition_id":"JR101748","title":"Senior Financial Analyst","company_name":"Redwood Software","first_published":"2026-05-15T12:19:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;OUR MISSION\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;ABOUT US\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;CORE VALUES\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;YOUR IMPACT\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our Finance team as a motivated, dynamic Senior FP\u0026amp;amp;A Analyst supporting a rapidly growing business. You will be the financial backbone for our R\u0026amp;amp;D and Support functions, leading forecasting and operational activities. This role includes budgeting, variance analysis, and process improvements, while directly interacting with Redwood leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hands-on, in-depth analysis role. You will drive efficiency and profitability by actioning a financial strategy founded in analytics which impacts critical business decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Budgeting \u0026amp;amp; Forecasting:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage annual budgets and forecasts for R\u0026amp;amp;D departments (e.g., Engineering, Product, Support, InfoSec, AWS).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with department leads to gather input and ensure alignment with strategic goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and refine financial models to project future Opex trends and identify potential risks and opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Variance Analysis:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Perform detailed variance analysis comparing actual Opex to budget and forecast.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and explain variances, identifying root causes and recommending corrective actions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare insightful reports and presentations summarizing findings for leadership review.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;COGS \u0026amp;amp; OPEX Management \u0026amp;amp; Reporting:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monitor and track functional Opex spending, ensuring alignment to budget.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and track AWS spending, ensuring alignment to budget.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain key performance indicators (KPIs) to track Opex efficiency and effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare regular financial reports, including monthly, quarterly, and annual Opex summaries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the close process by providing accurate and timely Opex data.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Collaboration \u0026amp;amp; Communication:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build strong relationships with peers, R\u0026amp;amp;D department leads, and leadership/ key stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate financial information clearly and effectively to non-financial audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the broader finance team to ensure consistency and accuracy in financial reporting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;YOUR EXPERIENCE\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3 - 5 years of work experience in financial planning \u0026amp;amp; analysis in a SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree in accounting or finance related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Workday and Adaptive Planning Experience is a plus, but not required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in Google and Microsoft Suite of products, most specifically Excel and Sheets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial and business modeling skills with experience in building financial models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical abilities, problem-solving skills and business acumen\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional attention to detail and accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent project and time management abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work under pressure within short time constraints and in a complex high growth organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess a positive attitude, strong work ethic, and team-oriented mindset. Must be highly driven and self-motivated.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to pivot and successfully adapt in a constantly changing environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This is a remote role with expectations of working EST/CST time zone.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006110009,"name":"Accounting \u0026 Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4006126009,"name":"United States (Remote)","location":null,"child_ids":[],"parent_id":4006125009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4052866009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4036007009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4052866009,"updated_at":"2026-05-20T01:00:15-04:00","requisition_id":"32","title":"Senior Full Stack Java Engineer","company_name":"Redwood Software","first_published":"2025-10-31T12:27:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a \u0026lt;strong\u0026gt;Senior Software Engineer\u0026lt;/strong\u0026gt; to join our engineering team and help drive the design, development, and enhancement of our platform. You will build high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and develop enterprise-grade services using\u0026amp;nbsp;\u0026lt;strong\u0026gt;Java 11+, Spring Boot, Spring Data, Hibernate\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and optimize highly available, high-throughput systems for file transfer and data processing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain\u0026amp;nbsp;\u0026lt;strong\u0026gt;RESTful APIs\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and integration endpoints for enterprise customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement security best practices across authentication, authorization, and encryption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to\u0026amp;nbsp;\u0026lt;strong\u0026gt;React-based\u0026lt;/strong\u0026gt;\u0026amp;nbsp;front-end development for admin and monitoring interfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage\u0026amp;nbsp;\u0026lt;strong\u0026gt;Docker\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and\u0026amp;nbsp;\u0026lt;strong\u0026gt;Kubernetes\u0026lt;/strong\u0026gt;\u0026amp;nbsp;to build and deploy cloud-native services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product Management to translate requirements into scalable technical designs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead code reviews, drive continuous improvement, and mentor junior engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Play an active role in roadmap discussions, technical strategy, and innovation initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s or Master’s in Computer Science, Software Engineering, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years building and shipping production software in Java/Spring ecosystems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong expertise in distributed systems, microservices, and cloud deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of secure protocols (SFTP, FTPS, HTTPS) or willingness to master them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid experience with SQL and relational data modeling; familiarity with NoSQL is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with GitLab CI/CD or equivalent for automated build/test/deploy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with infrastructure-as-code tools (Terraform, Ansible) a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of agile development methodologies (Scrum, Kanban).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud platforms (AWS, Azure, or Google Cloud)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with automated unit and integration test frameworks\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving and analytical skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and leadership potential\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006114009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006159009,"name":"India","location":null,"child_ids":[4006160009,4006161009],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4201854009","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":true,"requires_retention_consent":true,"retention_period":1095,"demographic_data_consent_applies":false}],"internal_job_id":4117858009,"location":{"name":"Ontario, Canada"},"metadata":null,"id":4201854009,"updated_at":"2026-06-04T02:15:27-04:00","requisition_id":"JR101718","title":"Senior Full Stack Software Developer, RMJ","company_name":"Redwood Software","first_published":"2026-04-08T14:21:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Full Stack Software Developer, you will be responsible for leading the design, development, and delivery of scalable full-stack applications, shaping system architecture, and driving engineering excellence across Redwood’s automation and SaaS platforms.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, develop, and implement scalable, secure, and high-performance full-stack applications using Java, JavaScript, and related technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and build backend services, APIs, and microservices with a focus on scalability, reliability, and maintainability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop responsive, accessible, and high-quality front-end user experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product managers and stakeholders to define technical strategy and translate business requirements into system designs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and contribute across the full software development lifecycle, from architecture and design to deployment and optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and promote best practices in coding, testing, observability, performance optimization, and AI usage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead architectural discussions and influence technical decisions for long-term scalability and performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and resolve complex technical challenges, including production issues and system bottlenecks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion automated testing strategies including unit, integration, and end-to-end testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and coach junior and mid-level developers, fostering a culture of engineering excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with emerging technologies and drive adoption of innovative solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;YOUR EXPERIENCE\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional experience in full stack development with strong expertise in Java (Java 11/17+)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep proficiency in Java and experience designing distributed systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience building scalable APIs and microservices architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with front-end technologies including HTML, CSS, JavaScript/TypeScript, and frameworks such as React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud platforms (AWS, Azure, or GCP) and containerization/orchestration tools such as Docker and Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of system design principles including scalability, resiliency, and security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to troubleshoot complex systems and implement long-term solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with automated testing frameworks (e.g., JUnit, Playwright) and quality engineering practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration skills in agile environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring developers and contributing to team growth and technical direction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;BONUS SKILLS\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with event-driven architectures and message queues (e.g., Kafka, RabbitMQ)\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience contributing to system architecture or technical strategy\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced knowledge of relational databases (e.g., PostgreSQL, MySQL) and ORM frameworks (Hibernate, JPA)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and maintaining CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab CI)\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of agile methodologies and modern development practices (TDD/BDD)\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with application performance tuning and diagnostics at the OS level\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with the Spring ecosystem (Spring Boot, Spring MVC, Spring Security)\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in SaaS, enterprise software, or automation platforms\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to open-source projects or strong GitHub portfolio\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building AI-integrated product architectures\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with app marketplaces or platform integrations\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience decomposing monolithic applications into microservices\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating with SAP ABAP or HANA\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with shell scripting\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience deploying and integrating with AWS\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Windows and Mac OS environments\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Gradle and Tomcat\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Pay Transparency:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;The typical base salary range for this position is 132,000 - 165,000 CAD annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Final compensation will be determined based on the candidate\u0026#39;s skills, experience, and relevant qualifications.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Vacancy Status:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;Existing vacancy\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;AI Transparency Disclosure:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;As part of our commitment to hiring transparency and in compliance with Ontario law, please be advised that we utilize artificial intelligence (AI) tools during our interview process. Specifically, we may use an AI-enabled notetaking assistant to help capture and summarize interview discussions. This tool is used solely to assist our hiring team in summarizing candidate information; all final hiring and selection decisions are made exclusively by individuals on the hiring team.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006114009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006150009,"name":"Ontario, Canada ","location":"Ontario, Canada","child_ids":[],"parent_id":4006148009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4267739009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4156421009,"location":{"name":"United States (Remote)"},"metadata":null,"id":4267739009,"updated_at":"2026-06-05T11:02:35-04:00","requisition_id":"JR101762","title":"Senior Manager, Demand Generation – Paid Media","company_name":"Redwood Software","first_published":"2026-06-02T13:19:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabrics — with AI embedded across the entire automation lifecycle — Redwood accelerates your path to the autonomous enterprise. Backed by 30 years of experience, the trust of more than 50% of the Fortune 50 and a culture of customer obsession, Redwood unleashes the human potential in your enterprise to focus on innovation, growth and what’s next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Manager, Demand Generation - Paid Media, you will own Redwood\u0026#39;s global paid media program including strategy, execution, budget, and performance across a multi-brand product portfolio. This is a high-visibility, high-ownership role with a clear path to broader leadership as the team scales.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own paid media targets including lead volume, lead quality, pipeline, and cost efficiency across the full funnel from click to closed-won.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage paid strategy across search, social, display, programmatic, and third-party channels; continuously optimize campaigns to maximize conversion performance at every stage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a $10M+ annual paid media budget; allocate spend across channels, partner with Finance on forecasting and reconciliation, and report on pipeline contribution, ROAS, CPL, and cost per opportunity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage third-party vendor relationships - paid newsletters, content syndication, review websites and platforms, and lead and appointment generation programs - including contract negotiation and performance evaluation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply CRO disciplines across landing pages, ad creative, and lead capture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with campaign, content, and product marketing to effectively amplify content across paid channels aligned.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a growing paid media team; mentor members, set performance expectations, and build a culture of accountability and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on B2B paid media experience with a track record of driving pipeline in a SaaS or enterprise software environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct ownership of significant paid media budgets with experience managing complex channel mix allocation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in Google Ads; experience in LinkedIn Campaign Manager, Reddit, Meta, and programmatic/DSP platforms including 6sense.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing paid programs on Reddit, G2 and review platforms, content syndication networks, and third-party lead and appointment generation programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Salesforce and Marketo for attribution and reporting; working knowledge of landing page and personalization tools such as Instapage or Mutiny.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical ability with a track record of translating performance data into recommendations for senior stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with generative engine optimization (GEO) and how AI-driven search is reshaping paid media strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing vendor relationships, negotiating media contracts, and marketing a multi-brand or multi-product portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience building or scaling a paid media team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006116009,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4006126009,"name":"United States (Remote)","location":null,"child_ids":[],"parent_id":4006125009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4052876009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4036015009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4052876009,"updated_at":"2026-05-20T01:00:16-04:00","requisition_id":"36","title":"Senior Software Engineer ","company_name":"Redwood Software","first_published":"2025-10-31T12:29:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a \u0026lt;strong\u0026gt;Senior Software Engineer \u0026lt;/strong\u0026gt;to join our global engineering organization and help lead the design, development, and enhancement of our solutions and products. As part of our engineering team, you’ll build high quality, scalable and secure software that powers critical file exchange capabilities for over 5000 global enterprise customers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for an experienced backend engineer who thrives in a collaborative environment, takes ownership of complex systems, and enjoys working across the full stack—from APIs to UI to cloud integration.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and develop robust, high-performance, highly secure file transfer products and solutions in Modern C++ (version 11 and later) and Java\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain RESTful integrations using JSON and XML\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to and enhance web-based UIs using JavaScript, JQuery, and related frameworks.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and optimize support for file transfer protocols (SFTP, FTPS, HTTP/S, FTP/S)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement automated unit and integration tests in a “shift-left” testing environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with team leads and architects on system design and feature planning.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in code reviews, advocate for best practices, and help improve code quality across the team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Quality Engineering, DevOps, and Product teams to deliver reliable, maintainable enterprise software.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cloud technologies including AWS and Azure to deploy and scale infrastructure and services.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to team ceremonies and technical documentation in an Agile Scrum environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of assigned modules and mentor junior engineers when appropriate.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science, Engineering, or related field.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5–7 years of professional experience in software engineering, with strong Modern C++ and OOP development skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid knowledge of REST APIs, integration patterns, and data formats like JSON.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with JavaScript, JQuery, and modern front-end development concepts.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with SQL and relational databases\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of file transfer and networking protocols (SFTP, FTPS, HTTP/S) Experience with version control (Git, SVN) and collaboration tools such as JIRA, TFS.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Agile Scrum development methodologies.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good understanding of cloud infrastructure and services (AWS, Azure).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to write clean, maintainable, and well-documented code.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Security-first mindset, particularly with networking and data exchange\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exposure to DevOps workflows, CI/CD pipelines, and infrastructure-as-code tools and practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of security, encryption, and compliance standards related to data and file transfer.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006114009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006159009,"name":"India","location":null,"child_ids":[4006160009,4006161009],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4240277009","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":true,"requires_retention_consent":true,"retention_period":182,"demographic_data_consent_applies":false}],"internal_job_id":4140397009,"location":{"name":"United Kingdom"},"metadata":null,"id":4240277009,"updated_at":"2026-06-04T02:12:40-04:00","requisition_id":"JR101742","title":"Senior Solutions Engineer, Strategic Accounts","company_name":"Redwood Software","first_published":"2026-05-11T19:25:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Solutions Engineer – Existing Accounts, you will serve as the primary technical and strategic partner for Redwood’s existing customers. This role merges the technical solutioning and expansion focus with the post-sales adoption and advocacy expertise.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will ensure customers realize maximum value from their Redwood investments by driving adoption, uncovering new opportunities for expansion, and acting as a trusted advisor who bridges business objectives with technical outcomes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll partner closely with Sales, Product Management, Product Marketing, Customer Support and Engineering to drive growth, mitigate risk, and deliver measurable business value across your assigned accounts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Success \u0026amp;amp; Adoption\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strong, trusted relationships with technical and executive stakeholders within customer organizations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead Health Checks, Use Case Workshops, and Business Reviews to ensure customer success and solution alignment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify adoption gaps, risk areas, and create “get-well” plans to ensure continued success and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply understand each customer’s architecture, workflows, and business objectives to align Redwood capabilities with desired outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a single point of contact for strategic and technical requirements, ensuring responsive, value-driven engagement.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Account Expansion \u0026amp;amp; Solutioning\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Account Executives to identify and pursue expansion opportunities within existing customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare and deliver high-impact product demonstrations and technical presentations tailored to customer goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide customers through evaluations and proofs-of-concept that validate new use cases and demonstrate business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate business challenges into technical solutions using Redwood’s automation platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute account growth strategies that align customer roadmaps with Redwood’s value proposition.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical leadership \u0026amp;amp; Project Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the technical liaison and escalation point for your accounts, ensuring prompt and effective resolution of issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate cross-functional teams—including Product Management, Engineering, and Professional Services—to drive successful outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage concurrent projects, balancing customer priorities and internal resources to deliver on time and with excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot technical issues at a high level to determine the appropriate path to resolution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Advocacy \u0026amp;amp; Continuous Improvement\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the voice of the customer, providing structured feedback to internal teams to influence product direction and improve service delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document and share best practices for implementing and optimizing Redwood solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal knowledge bases and process improvements that enhance team scalability and customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 3–5 years in a customer-facing technical role (e.g., Solutions Engineering, Technical Account Management, Technical Consulting, or Customer Success Engineering).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on technical experience in enterprise software and technologies (e.g., Cloud Infrastructure, ERP, Databases, ETL, MFT, Programming, Networking, Windows, Linux, Troubleshooting).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to troubleshoot technical issues at a high level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-level understanding of organizational structures in large enterprises and their typical challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-level understanding of all aspects of ERP solutions (Financials, Procure to Pay, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SAP ERP solutions is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Java, SAP ABAP, SQL Developer, or similar is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with LLMs and AI solutions is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to quickly learn, articulate, and demonstrate complex solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written, verbal, and presentation skills for technical and executive audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills, capable of managing multiple high-impact initiatives simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical and structured approach to problem-solving and process improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel approximately 20–40%, depending on customer and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006117009,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4006153009,"name":"Burnham, United Kingdom ","location":null,"child_ids":[],"parent_id":4006151009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4221700009","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":true,"requires_retention_consent":true,"retention_period":182,"demographic_data_consent_applies":false}],"internal_job_id":4129562009,"location":{"name":"Redwood Software Nederland B.V. Waterveste 3 3992 DB Houten The Netherlands"},"metadata":null,"id":4221700009,"updated_at":"2026-06-04T01:11:15-04:00","requisition_id":"JR101736","title":"Senior UI Architect","company_name":"Redwood Software","first_published":"2026-05-27T03:46:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;OUR MISSION\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;br\u0026gt;Make Your Own Weather\u0026lt;br\u0026gt;Obsess over Customer Success\u0026lt;br\u0026gt;Work the Problem\u0026lt;br\u0026gt;Be Curious\u0026lt;br\u0026gt;Own the Outcome\u0026lt;br\u0026gt;Respect Each Other\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an innovative and highly experienced UI Architect to define and drive the strategy for our front-end ecosystem. In this leadership role, you will be instrumental in defining, designing, and overseeing the development of our enterprise-wide Design System and sharable UI component library, ensuring consistency, scalability, and reusability across all Redwood products. You will guide development teams within an AI-Accelerated SDLC, focusing on high-level system architecture, complex UI problem-solving, and governance of design and component standards.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the technical architecture and roadmap for our enterprise-wide Design System and sharable UI component library, focusing on multi-product reusability, scalability, and accessibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and govern front-end engineering standards and best practices, ensuring all product teams adhere to the Design System for a unified user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the collaboration with UX and Product Management to translate design requirements into system-level architectural specifications and high-level component designs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize AI coding assistants to accelerate development, focusing on complex UI components and offloading repetitive front-end tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Rigorously review, debug, and optimize AI-generated UI code for performance, accessibility, security, and adherence to established UI/UX standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply prompt engineering techniques to maximize the efficacy of generative AI tools for writing comprehensive unit/end-to-end tests (e.g., Playwright) and drafting technical documentation for front-end systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive major UI architectural decisions and provide technical guidance to feature development teams to ensure scalability, security, and performance across the product portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clean, maintainable, and well-documented code following best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and maintain automated tests (unit, integration, and end-to-end) to ensure code quality and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot, debug, and resolve software defects and production issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date with emerging technologies and industry trends, and advocate for their adoption where appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and coach senior and junior developers on modern front-end architectural patterns, effective Design System usage, and AI-accelerated development practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive professional experience as a Senior/Lead Software Developer or Architect with a strong emphasis on React and modern UI architectural design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of front-end technologies such as HTML, CSS, JavaScript, TypeScript, and modern JavaScript frameworks (e.g., ReactJS, MobX).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with RESTful API consumption and integration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving, analytical, and debugging skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unit testing and automation tools such as Playwright.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and interpersonal skills, with the ability to collaborate effectively in a team environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Essential AI-Era Skills (The \u0026quot;New Bar\u0026quot;)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Tool Fluency: \u0026lt;/strong\u0026gt;Demonstrated ability to proficiently use AI-powered developer tools (e.g., GitHub Copilot, CodeWhisperer) in a production environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Code Judgment: \u0026lt;/strong\u0026gt;Proven track record of evaluating and overriding AI-generated suggestions that are technically correct but architecturally flawed or non-compliant with security and performance best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prompting Proficiency: \u0026lt;/strong\u0026gt;Experience writing clear, contextual, and effective prompts for generative AI to produce usable code, tests, or documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability \u0026amp;amp; Learning: \u0026lt;/strong\u0026gt;High degree of curiosity and a proactive approach to learning new AI tools and techniques that continuously reshape the development workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain \u0026amp;amp; Architectural Focus: \u0026lt;/strong\u0026gt;The capacity to abstract away from low-level coding details to focus on high-value business logic and systemic architectural integrity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Skills and Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in Java and the Spring Framework (Spring Boot, Spring MVC, Spring Security).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with relational databases (e.g., SQL, PostgreSQL, MySQL) and ORM frameworks (e.g., Hibernate, JPA).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CI/CD pipelines and tools (e.g. Github actions, Jenkins, GitLab CI).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with accessibility standards such as WCAG and how they affect UI and UX designs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of agile development methodologies (Scrum, Kanban)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with test-driven development (TDD) or behavior-driven development (BDD).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the automation or SaaS industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to open-source projects or a strong GitHub portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation package, comprehensive health, dental, and vision benefits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity to work on innovative and impactful products that are transforming industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous paid time off, holidays and flexible work arrangements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with a highly skilled, passionate, and diverse\u0026amp;nbsp; team of engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunities for professional growth and development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative and supportive team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“One Redwood” company culture.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006114009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006158009,"name":"Houten, Netherlands ","location":"Redwood Software Nederland B.V. Waterveste 3 3992 DB Houten The Netherlands","child_ids":[],"parent_id":4006156009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4243668009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4142073009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4243668009,"updated_at":"2026-05-20T01:00:27-04:00","requisition_id":"92","title":"Software Engineer","company_name":"Redwood Software","first_published":"2026-05-12T07:31:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a \u0026lt;strong\u0026gt;Software Engineer, Platform \u0026amp;amp; Integrations\u0026lt;/strong\u0026gt;.\u0026amp;nbsp; You will own the end-to-end delivery of complex features, optimize backend performance, and collaborate on architectural decisions that impact more than 1,000 enterprise customers worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an ideal role for an experienced engineer who thrives on technical autonomy, enjoys tackling complex cloud-native challenges, and wants to have a direct impact on product direction.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Feature Ownership \u0026amp;amp; Architecture: Design, build, and maintain scalable, secure, and highly observable backend services and microservices using Java and Spring Boot.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Platform Evolution: Actively contribute to upgrading our core platform infrastructure, focusing on system resilience, performance tuning, and seamless component communication.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Security \u0026amp;amp; Compliance: Implement rigorous secure coding practices to safeguard data exchange and ensure compliance across our multi-tenant SaaS environment.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Collaborative Execution: Work closely with Product, QA, and senior leadership to scope technical requirements, break down complex tasks, and ensure predictable sprint delivery.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Mentorship \u0026amp;amp; Quality: Champion engineering excellence by writing comprehensive automated tests, conducting thoughtful code reviews, and mentoring junior team members.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Education: Bachelor’s degree in Computer Science, Engineering, or a related field.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Product Experience: 4+ years of professional software engineering experience, with a proven track record in a product-driven environment building SaaS applications.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Core Tech Stack: Strong proficiency in Java, Spring Boot, and RESTful API development, with a deep understanding of OOP, design patterns, and microservices architecture.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Database Systems: Extensive experience with relational database management and schema design using PostgreSQL or MySQL, including complex SQL query optimization.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Cloud \u0026amp;amp; Containers: Practical experience with AWS (or another major cloud provider) and container orchestration using Docker and Kubernetes/EKS.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;DevOps Mindset: Good understanding of modern DevOps practices, including CI/CD pipelines and Infrastructure as Code (IaC) principles.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Protocols \u0026amp;amp; Security: Solid understanding of enterprise network/file transfer protocols (e.g., SFTP, HTTPS, AS2) and secure communication standards (SSL/TLS, encryption).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Engineering Rigor: Deep experience with automated testing frameworks (JUnit, Mockito) and a strong commitment to clean, maintainable code.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Soft Skills: Strong analytical and problem-solving skills, with the ability to communicate technical concepts clearly to both technical and non-technical stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Agile Mindset: Experience working effectively within Agile/Scrum development environments.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006114009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006161009,"name":"Hyderabad, India ","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":4006159009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4052875009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4036014009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4052875009,"updated_at":"2026-05-20T01:00:15-04:00","requisition_id":"35","title":"Software Engineer ","company_name":"Redwood Software","first_published":"2025-10-31T12:28:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a detail-oriented and driven \u0026lt;strong\u0026gt;Software Engineer \u0026lt;/strong\u0026gt;to join our growing engineering team. This is an excellent opportunity to contribute to enterprise-grade automation software in a dynamic, fast-paced environment.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work across the full development stack, including backend systems, integration layers, and web-based user interfaces, while gaining hands-on experience with file transfer protocols, cloud services, and enterprise software best practices.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain backend components and services using C++ and Java\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate systems using RESTful APIs and handle data exchange with JSON and XML\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and enhance web-based user interfaces using JavaScript, JQuery, and related front-end tools.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to secure, reliable implementation of file transfer protocols including SFTP, FTPS, HTTP/S, FTP/S.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement automated unit and integration tests in a “shift-left” testing environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Quality Engineering, Product, and DevOps teams to ensure high-quality releases.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in Agile Scrum ceremonies including sprint planning, reviews, and retrospectives.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clean, maintainable, and well-documented code while following industry best practices.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use version control tools such as Git or SVN and collaborate using systems like TFS and JIRA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to technical documentation and architecture reviews.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage in continuous learning around cloud platforms (AWS, Azure), security standards, and automation technologies.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science, Engineering, or related discipline.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3-5+ years of software development experience (internships and academic projects are welcome).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong object oriented programming skills in Modern C++ (version 11 and above) and Java\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with RESTful API integration using JSON.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing interactive front-ends with JavaScript and JQuery.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with SQL and relational databases\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with version control systems like Git or SVN.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to collaboration tools such as JIRA, TFS, or similar.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of or experience working within Agile Scrum environments.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with the ability to collaborate across teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail and ability to write clean, efficient, and maintainable code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Security-first mindset, particularly with networking and data exchange\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with testing frameworks and tools (e.g., JUnit, Cypress, PlayWright).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with CI/CD pipelines and DevOps practices.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006114009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006159009,"name":"India","location":null,"child_ids":[4006160009,4006161009],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4209667009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4122748009,"location":{"name":"United States (Remote)"},"metadata":null,"id":4209667009,"updated_at":"2026-05-20T01:00:26-04:00","requisition_id":"JR101729","title":"Solutions Engineer, New Business","company_name":"Redwood Software","first_published":"2026-05-05T14:23:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood is looking to expand our team of Solutions Engineers, and in all areas, as demand for our Automation Platform is growing dramatically.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate products and services within our platform that will be beneficial to Prospects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Preparing and delivering effective technical presentations \u0026amp;amp; live overviews to assist in new Account acquisition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable Account Executives with new insights \u0026amp;amp; feedback to drive new Account acquisition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet with clients at appointments for sales presentations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive evaluations by new Accounts to validate their Use Cases and prove out their sought business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuous learning of new technology as well as your understanding of our platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observing the high quality of Redwood’s ethical standards in presentations, proposals, and overall representation of the company, including professional image and appearance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Teamwork:\u0026lt;/em\u0026gt; Must effectively build relationships with your Team \u0026amp;amp; Company to ensure Customer needs are met and selling obstacles overcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Resourcefulness:\u0026lt;/em\u0026gt; Must be constantly curious and possess a growth mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Competitive:\u0026lt;/em\u0026gt; Must possess initiative, confidence, and winning attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Goal- \u0026amp;amp; Outcome-Oriented:\u0026lt;/em\u0026gt; Should possess a proven track record of setting, exceeding, and tracking/measuring/communicating the progress of meaningful objectives and goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Detail-Oriented:\u0026lt;/em\u0026gt; Should be organized, able to plan and prioritize appropriately while demonstrating sound judgment and decision-making attributes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Communication:\u0026lt;/em\u0026gt; Strong interpersonal skills to include verbal and written communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Dynamic Adaptability:\u0026lt;/em\u0026gt; Ability to shift course and change priorities, adeptly handling complex and dynamic requirements and deadlines with minimum impact to job responsibilities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a pre-sales consulting role, preferably in Enterprise software solutions (Process Automation, ERP, Data Integration, MDM, Business Intelligence, ESB, databases).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level understanding of organizational structures in large enterprises and the typical challenges these organizations are facing\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level understanding of all aspects of ERP solutions: Financials, Procure to Pay, Plan to Build, Quote to Cash, Reporting, Data Quality. \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualified candidates must have a bachelor’s degree from an accredited College or University.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of technical experience via Customer Success, Technical Support or Professional Services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to present products or services industry that would be beneficial to your client business, plan detailed presentations that show clients your product info, pricing, and benefits\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006117009,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4006126009,"name":"United States (Remote)","location":null,"child_ids":[],"parent_id":4006125009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4209669009","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":true,"requires_retention_consent":true,"retention_period":182,"demographic_data_consent_applies":false}],"internal_job_id":4122749009,"location":{"name":"Burnham, United Kingdom "},"metadata":null,"id":4209669009,"updated_at":"2026-05-20T01:00:26-04:00","requisition_id":"JR101731","title":"Strategic Account Manager","company_name":"Redwood Software","first_published":"2026-04-21T11:29:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;OUR MISSION\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;ABOUT US\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;YOUR IMPACT\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The\u0026amp;nbsp;Strategic Account Manager\u0026amp;nbsp;owns and grows relationships with some of the world\u0026#39;s largest and most complex organisations. Building, long-term client relationships, and developing key business relationships. The role requires a strong focus on new business development, in addition to, up-selling and cross-selling to existing clients . This will be achieved through solution selling, account planning, prospecting to identify high-quality clients, qualifying and developing assigned accounts\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Implement sales tactics to achieve corporate revenue/profit goals aligned with Redwood’s expansion strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow businesses existing key customers maintaining long term relationships with accounts and maximizing cross-sales opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop in-depth understanding of the client’s business, strategy, goals, pain points, challenges, market and value chain to drive customer-centric opportunities within key accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Position Redwood as a business partner to address client goals within Digital, Business \u0026amp;amp; Technology transformation areas, leveraging a consultative and value-driven selling approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster strong relationships with key client stakeholders, leveraging tactics to identify, engage, and maintain conversations that generate and drive deals through the sales process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong executive presence, networking and relationship building skills with top management of organizations of multiple levels to generate new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create proposals and negotiate deals, maintain an accurate pipeline of deals and reporting dashboard up to date\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the key interface (account management) between the customer and all relevant service delivery areas (pre-sales, delivery, finance, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help identify \u0026amp;amp; manage risks within client engagements and solve conflicts coordinating actions across multiple stakeholders and departments as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a reliable individual contributor and a great team player with strong work ethic and openness for diversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute presence and C-level/top-management relationship building skills that resulted in strong sales results from existing networks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;YOUR EXPERIENCE\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA/BS Degree or equivalent business experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+years of successful enterprise sales experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of successful customer engagements across a spectrum of enterprise-class verticals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success selling to Fortune 500 companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong foundation for strategic and tactical selling of a solution sale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent presentation and negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Motivated to advance growth in an entrepreneurial, rapidly growing company environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006117009,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4006153009,"name":"Burnham, United Kingdom ","location":null,"child_ids":[],"parent_id":4006151009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4259746009","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":true,"requires_retention_consent":true,"retention_period":182,"demographic_data_consent_applies":true}],"internal_job_id":4151987009,"location":{"name":"Redwood Software Nederland B.V. Waterveste 3 3992 DB Houten The Netherlands"},"metadata":null,"id":4259746009,"updated_at":"2026-06-05T11:28:48-04:00","requisition_id":"JR101760","title":"Support Engineer","company_name":"Redwood Software","first_published":"2026-06-05T11:28:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;br\u0026gt;Make Your Own Weather\u0026lt;br\u0026gt;Obsess over Customer Success\u0026lt;br\u0026gt;Work the Problem\u0026lt;br\u0026gt;Be Curious\u0026lt;br\u0026gt;Own the Outcome\u0026lt;br\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Technical Support Engineer, you will play a critical role in ensuring our customers achieve success with Redwood’s automation platform. You will serve as a trusted technical advisor, helping customers troubleshoot complex issues, optimize their environments, and maximize the value of their automation investments.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own customer support cases from initial intake through resolution, providing timely, transparent, and professional communication throughout the support lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and resolve complex technical issues across Redwood solutions, SAP ERP environments, operating systems, databases, APIs, and networked systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze logs, system behavior, integrations, and customer environments to identify root causes and deliver effective solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with customers, Customer Success, Engineering, and Product teams to drive successful outcomes and ensure a world-class support experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate product defects and advanced technical issues to Level 3 Support and Engineering teams following established processes and guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document customer interactions, technical findings, resolutions, and best practices within our support systems and knowledge base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adhere to service level agreements (SLAs) and support processes while maintaining a strong focus on customer satisfaction and business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to continuous improvement initiatives that enhance team effectiveness, support processes, knowledge management, and customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share knowledge and collaborate with team members to strengthen the collective expertise of the Technical Support organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate ownership, accountability, and a customer-first mindset while working independently and collaboratively in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in Technical Support, Application Support, Systems Administration, or a related customer-facing technical role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting experience supporting enterprise applications, SaaS platforms, ERP systems, or business-critical software environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with SAP ERP environments and troubleshooting integration, automation, or application-related issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Linux/Unix administration and troubleshooting skills; Windows administration experience is also highly valued.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of scripting and automation technologies such as Java, Shell, Bash, PowerShell, Python, or similar languages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of networking fundamentals, including DNS, ports, firewalls, connectivity, and communication protocols.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SQL and relational database concepts, including troubleshooting database-related issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with API troubleshooting, log analysis, and root cause investigation techniques.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to independently manage customer incidents and escalations from diagnosis through resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical and problem-solving skills, with the ability to break down complex technical issues and identify root causes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal English communication skills, with the ability to effectively engage both technical and business stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-focused mindset with a demonstrated commitment to customer advocacy, empathy, and service excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail, organizational skills, and the ability to manage multiple priorities effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated with a high degree of ownership, accountability, integrity, and follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain calm under pressure while collaborating effectively within a global team environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Preferred Qualifications\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with workload automation, job scheduling, or enterprise automation platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Redwood RunMyJobs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of SAP integrations and automation use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting SaaS applications and hybrid cloud environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ERP platforms and enterprise business processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;German language skills are a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This is an excellent opportunity to find and grow within your chosen IT career path. As your skill sets and experience grow so will your opportunities within the team (Level 3 Support Engineer - Guru) and within the company, as you work closely with Development \u0026amp;amp; Engineering and Customer Success.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006119009,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4006158009,"name":"Houten, Netherlands ","location":"Redwood Software Nederland B.V. Waterveste 3 3992 DB Houten The Netherlands","child_ids":[],"parent_id":4006156009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4100929009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4069699009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4100929009,"updated_at":"2026-05-20T01:00:18-04:00","requisition_id":"60","title":"Support Technical Leader ","company_name":"Redwood Software","first_published":"2026-02-04T14:33:47-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Technical Leader supporting Redwood products provides day-to-day leadership and technical guidance to a team of Level 2 and Level 3 Support Engineers. This role balances hands-on technical involvement, operational oversight, and people leadership, ensuring consistent SLA performance and high-quality handling of complex customer issues. The Technical Leader is developing confidence in technical leadership and customer escalation handling while supporting team performance, cross-functional collaboration, and continuous improvement initiatives.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee daily ticket queues and ensure SLA compliance.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor long-running or stalled tickets and take corrective action.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle a defined number of tickets weekly to maintain technical proficiency.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unblock high-priority or complex cases to maintain workflow continuity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Advanced Technical Issue Management\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently resolve complex issues using established troubleshooting principles.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead resolution of escalated or high-impact cases requiring deeper expertise.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Engineering and Product on bugs, fixes, and process alignment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive root cause analysis (RCA) and advocate for long-term product fixes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure escalations to Engineering are clear, complete, and actionable.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Handling \u0026amp;amp; Escalation\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a leadership escalation point for complex or sensitive customer situations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join customer calls when needed to clarify technical direction and manage expectations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support engineers in communicating complex technical findings to customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;People Leadership\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct structured 1:1s focused on performance, development, and support needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach engineers on handling complex tickets and customer communication.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resolve interpersonal conflicts and help maintain team morale.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead daily stand-ups to align priorities and manage risk.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Participate in Engineering and Product syncs, sharing insights on ticket trends.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track development-related issues and ensure timely follow-up.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collect and share engineer feedback on fixes, product quality, and process gaps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Performance \u0026amp;amp; Continuous Improvement\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monitor KPIs such as SLA adherence, long-running tickets, CSAT, and escalation volume.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify recurring issues and propose improvement actions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to documentation and workflow updates.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in technical or application support roles.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience supporting workload automation platforms such as RMJ.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in mentorship, technical leadership, or informal team lead roles.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting skills across OS, databases, networking, APIs, and RMJ components.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in English (written and spoken).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006119009,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4006161009,"name":"Hyderabad, India ","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":4006159009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4243672009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4142075009,"location":{"name":"Hyderabad, Telangana, India"},"metadata":null,"id":4243672009,"updated_at":"2026-05-20T01:00:27-04:00","requisition_id":"94","title":"Technical Lead Software Engineer","company_name":"Redwood Software","first_published":"2026-05-12T07:28:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;YOUR IMPACT\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a \u0026lt;strong\u0026gt;Lead Software Engineer, Platform \u0026amp;amp; Integrations\u0026lt;/strong\u0026gt;. You will be instrumental in the design, development, and enhancement of our products, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical Leadership \u0026amp;amp; Architecture: Define the path forward for complex engineering problems, establish best practices, and mentor the team to excel, while driving the architecture, security, compliance, and observability of our Java/Spring Boot microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Platform and Infrastructure Ownership: Drive the deep understanding, architecture, and evolution of our core platform and infrastructure, focusing on resilience, communication between components, and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI Integration: Research and apply AI/ML concepts and their usage to innovate and enhance the product capabilities (e.g., intelligent routing, predictive maintenance, enhanced security).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;YOUR EXPERIENCE\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science, Engineering, or related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of professional software engineering experience, with significant focus on high-scale SaaS platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Java, Spring Boot, and REST API skills with a solid understanding of OOP, design patterns, and architecture principles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud Platform Expertise (AWS Preferred): Extensive experience architecting, deploying, and managing complex solutions on a major cloud platform, with a deep understanding of cloud concepts including networking, security, and cost optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI Awareness: Proven familiarity with AI/ML concepts and their usage, with practical experience or a strong conceptual understanding of how to apply these techniques to solve engineering problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DevOps Expertise: Strong understanding of modern DevOps practices, including CI/CD, Infrastructure as Code (IaC) such as Terraform, and automated platform management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;EKS/Kubernetes: Mastery of container orchestration, specifically with EKS (Elastic Kubernetes Service), including managing inter-component communication and cluster operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Protocol Understanding: In-depth understanding of enterprise file transfer protocols (e.g., SFTP, FTPS, AS2) and secure communication protocols.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead technical initiatives and mentor engineering peers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of agile development methodologies (Scrum, Kanban).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving, communication, and collaboration skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with large-scale enterprise application integration, preferably with SAP.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006114009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006161009,"name":"Hyderabad, India ","location":"Hyderabad, Telangana, India","child_ids":[],"parent_id":4006159009}]},{"absolute_url":"https://job-boards.greenhouse.io/redwoodsoftware/jobs/4139564009","data_compliance":[{"type":"gdpr","requires_consent":true,"requires_processing_consent":true,"requires_retention_consent":true,"retention_period":182,"demographic_data_consent_applies":false}],"internal_job_id":4091654009,"location":{"name":"Burnham, United Kingdom "},"metadata":null,"id":4139564009,"updated_at":"2026-05-20T01:00:22-04:00","requisition_id":"JR101140","title":"Technical Writer","company_name":"Redwood Software","first_published":"2026-03-03T04:58:57-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OUR MISSION\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;At Redwood Software, we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;CORE VALUES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One Team. One Redwood.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Make Your Own Weather\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Obsess over Customer Success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Work the Problem\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Be Curious\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Own the Outcome\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Respect Each Other\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR IMPACT\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood Software is seeking a motivated and detail-oriented \u0026lt;strong\u0026gt;Technical Writer\u0026lt;/strong\u0026gt; to join our team and support the development of clear, accurate, and user-centered content for Redwood’s\u0026amp;nbsp;\u0026lt;strong\u0026gt;Finance Automation\u0026lt;/strong\u0026gt; solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will create and maintain high-quality documentation while contributing to content design initiatives that enhance the overall customer experience. You will collaborate closely with product, engineering, and UX/design teams to ensure consistency across product documentation and in-product content.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are particularly interested in candidates who are \u0026lt;strong\u0026gt;AI-forward and curious about emerging technologies\u0026lt;/strong\u0026gt;, and who actively explore ways to responsibly incorporate AI tools into their documentation workflows, content design practices, and productivity strategies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an excellent opportunity for a writer who understands how structured, well-designed content improves usability, adoption, and customer success — and who is excited about the evolving role of AI in technical communication.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Documentation \u0026amp;amp; Content Development\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Produce and maintain high-quality, clear, and concise documentation for Redwood’s finance automation products, including user guides, implementation documentation, API documentation, knowledge base content, and release notes.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Translate complex technical concepts — including third-party integrations, cloud services, and automation features — into user-friendly content tailored to different personas.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ensure documentation reflects current product capabilities, enhancements, and integrations.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Content Design \u0026amp;amp; Customer Experience\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Apply \u0026lt;strong\u0026gt;content design principles\u0026lt;/strong\u0026gt; to create structured, user-centered content that improves clarity, findability, and usability.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Partner with \u0026lt;strong\u0026gt;UX and product design teams\u0026lt;/strong\u0026gt; to develop and refine in-product content such as UI text, onboarding flows, error messages, tooltips, and microcopy.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Contribute to content strategy discussions to ensure consistency across documentation and in-product experiences.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Advocate for the customer perspective, using feedback and analytics to improve content effectiveness.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;AI-Enabled Documentation Practices\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Explore and responsibly leverage \u0026lt;strong\u0026gt;AI tools\u0026lt;/strong\u0026gt; to improve documentation efficiency, quality, and consistency.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experiment with AI-assisted drafting, editing, content structuring, metadata generation, and workflow optimization.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Contribute ideas for incorporating AI into documentation processes while maintaining accuracy, governance, and brand standards.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Stay informed on emerging AI trends and assess their applicability to technical communication and customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional Collaboration\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Collaborate with domain experts, engineers, product managers, and designers to gather information and ensure accuracy.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Participate in Agile ceremonies and work within sprint cycles to deliver content aligned with product releases.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and edit content for clarity, accuracy, tone, and adherence to style guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to improving documentation workflows, standards, and governance processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;YOUR EXPERIENCE\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Technical Communication, English, Computer Science, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;3–5 years of experience\u0026lt;/strong\u0026gt; in technical writing for complex software products, ideally within B2B SaaS environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience applying \u0026lt;strong\u0026gt;content design principles\u0026lt;/strong\u0026gt; and contributing to user-centered content strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with \u0026lt;strong\u0026gt;UX/design teams on customer experience and in-product content\u0026lt;/strong\u0026gt;, including microcopy and interface text.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience creating technical documentation using tools such as MadCap Flare (or similar authoring tools), HTML, XML, or related technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern documentation practices such as \u0026lt;strong\u0026gt;Docs as Code\u0026lt;/strong\u0026gt;, version control (e.g., Git), and lightweight markup (e.g., Markdown).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with collaboration and project tools such as Jira and Confluence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with API documentation tools (e.g., Swagger/OpenAPI).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, attention to detail, and ability to manage multiple priorities in an Agile environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;AI Mindset \u0026amp;amp; Experience\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience incorporating \u0026lt;strong\u0026gt;AI tools into documentation workflows\u0026lt;/strong\u0026gt; to improve efficiency, consistency, or content quality;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;or\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Demonstrated curiosity and proactive exploration of AI technologies in professional or personal projects.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Understanding of responsible AI usage, including validation, fact-checking, and maintaining documentation integrity.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice to Have\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exposure to workload automation, enterprise software, or cloud-based platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SAP, Docker, or basic Python scripting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience contributing to content governance frameworks or design systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What Success Looks Like\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Documentation is clear, accurate, and aligned with product releases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-product content is consistent, user-centered, and aligned with design standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI tools are thoughtfully leveraged to enhance documentation quality and team productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customers can successfully implement and use Finance Automation with minimal friction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Documentation and UI content support improved adoption, usability, and customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;css-1i27f3a\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-ey7qxc\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;css-1s1axh3\u0026quot; data-automation-id=\u0026quot;jobPostingDescription\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;If you like growth and working with happy, enthusiastic over-achievers, you\u0026#39;ll enjoy your career with us!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;THE LEGAL BIT\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4006115009,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4006153009,"name":"Burnham, United Kingdom ","location":null,"child_ids":[],"parent_id":4006151009}]}],"meta":{"total":43}}