{"jobs":[{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4852847101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4462544101,"location":{"name":"London, England, United Kingdom"},"metadata":null,"id":4852847101,"updated_at":"2026-06-03T09:52:28-04:00","requisition_id":"27","title":"Account Executive","company_name":"Reachdesk Ltd","first_published":"2026-04-28T06:45:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Hybrid role — 2 days per week in our London office (Mondays and Thursdays)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event \u0026amp;amp; brand experiences at scale through automated sourcing, storage, and global delivery.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is looking for a quota-carrying Account Executive to win new business across the technology market, with a primary focus on software and SaaS companies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own the full sales cycle, selling Reachdesk’s gifting, swag, and event platform to Sales, Marketing, and broader GTM teams. Most opportunities come through our BDR team and Marketing engine, with additional pipeline expected through your own outbound prospecting.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role demands a disciplined new-business seller who can run consultative, multi-stakeholder sales cycles across mid-market and enterprise accounts, build strong business cases, and keep deals moving with control and urgency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key responsibilities include the following:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Win new logo business across target mid-market and enterprise accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the full sales process from discovery through negotiation and close, with strong qualification discipline throughout.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Convert BDR and Marketing-generated demand at a high level while creating additional pipeline through smart outbound prospecting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead effective discovery that uncovers business priorities, pain points, and a clear understanding of how prospects buy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build compelling proposals and business cases that connect Reachdesk’s gifting, swag, and event solutions to clear customer goals and measurable outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build momentum across multiple stakeholders in Sales, Marketing, and GTM teams, including senior decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong pipeline coverage, forecast accuracy, and CRM discipline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner effectively with BDRs, Marketing, and cross-functional teams to improve conversion, win rates, and market feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on new products, features, and capabilities that strengthen value for prospects and improve close rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Reachdesk in the market through events and trade shows, building relationships, generating opportunities, and increasing brand visibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the voice of the customer internally to help sharpen messaging, product direction, and services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate your own pipeline as part of a mix of Inbound and Outbound opportunity creation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of Account Executive experience in a quota-carrying B2B SaaS new business role, with a consistent track record of meeting or exceeding quota.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling mid-market and enterprise deals in a competitive environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ideally started in a BDR or SDR role and progressed into full-cycle closing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Preferred experience selling to Sales, Marketing, or broader GTM buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to run consultative, multi-stakeholder sales cycles with meaningful deal size and complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong at converting demand while also building pipeline through your own prospecting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trained in MEDDPICC, SPIN, SPICED or similar sales methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator with executive presence, urgency, and sound commercial judgment, able to influence and communicate effectively with multiple stakeholders across GTM teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong operator who can prioritize effectively, manage multiple deals at once, and maintain excellent pipeline, CRM, and forecast discipline.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrives in a fast-moving scale-up environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary with generous stock options.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Double OTE commission plan (uncapped with accelerators).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO, increasing with tenure, plus extra flexibility for life’s unexpected moments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;NEST Pension, 3% employer contribution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental, audio, visual, and life insurance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A super collaborative culture with innovative, fun, and dedicated people.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here:\u0026lt;a href=\u0026quot;http://www.reachdesk.com/candidate-privacy-policy\u0026quot;\u0026gt; www.reachdesk.com/candidate-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4054722101,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4031143101,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4858255101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4464672101,"location":{"name":"London, England, United Kingdom"},"metadata":null,"id":4858255101,"updated_at":"2026-06-03T09:52:30-04:00","requisition_id":"30","title":"Business Insights Analyst","company_name":"Reachdesk Ltd","first_published":"2026-05-05T06:02:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;This is a remote role.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event \u0026amp;amp; brand experiences at scale through automated sourcing, storage, and global delivery.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We’re growing, and we’re currently looking for a Business Insights Analyst to join our Business Systems \u0026amp;amp; Operations team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role for someone energised by the connections between how the business sells, how it serves customers, how it runs operationally and makes money, and who wants to use AI to make those connections faster and clearer than ever.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every function at Reachdesk sees a different slice of the company. You\u0026#39;ll be the person who sits across all of them, using available data and reporting outputs from relevant systems, helping leaders apply consistent commercial and operational definitions when interpreting business performance, and helping leaders see the picture none of them could have produced alone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with leaders across Sales, Customer Success, Marketing, Finance and Operations to understand the decisions they\u0026#39;re each trying to make.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with available data from commercial, finance and operational systems to produce insights that connect different views of the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to compress synthesis from days into hours, and to keep our framing of key metrics consistent across functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tell the story behind the numbers in a way that lands with whoever\u0026#39;s in the room, commercial, financial or operational.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create lightweight summaries and repeatable insight outputs so teams can keep answering their own follow-on questions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experiment with AI-assisted insight workflows, prompt patterns, evals and lightweight automations, and share what works across the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2–4 years in an analyst, insights, strategy or consulting role with exposure to more than one function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in at least two of: commercial (revenue, retention, GTM), financial (P\u0026amp;amp;L, unit economics, FP\u0026amp;amp;A), operational (throughput, fulfilment, cycle time).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine AI-native working style; you already use LLMs as a core part of how you think, and you\u0026#39;re excited to keep pushing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal storytelling; you can adapt your framing for a CRO, a CFO or a Head of Operations without missing a beat.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working with spreadsheets and reporting tools. Working knowledge of SQL is useful but not essential.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;B2B SaaS background.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with NetSuite, Salesforce, or the corporate gifting and direct mail space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Light experience with experiment design, attribution, pricing or operational throughput modeling.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A team that genuinely treats AI as a leverage tool, not a buzzword.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The closest thing in the company to a true cross-functional vantage point; you\u0026#39;ll see how every part of Reachdesk fits together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll work alongside a small, senior Business Systems \u0026amp;amp; Operations team focused on strategic, cross-functional work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary with generous stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pension with employer contributions (NEST)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Affordable Private Medical Insurance, including mental health support and fast access to care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuinely collaborative culture with innovative, fun, and ambitious people\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review Reachdesk’s Privacy Policy here: \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://www.reachdesk.com/candidate-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;www.reachdesk.com/candidate-privacy-policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4054723101,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4031144101,"name":"Lisbon","location":"Lisbon, Portugal","child_ids":[],"parent_id":null},{"id":4031143101,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4876231101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4464672101,"location":{"name":"Birmingham, England, United Kingdom"},"metadata":null,"id":4876231101,"updated_at":"2026-06-03T09:52:29-04:00","requisition_id":"30","title":"Business Insights Analyst","company_name":"Reachdesk Ltd","first_published":"2026-05-27T06:05:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;This is a remote role.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event \u0026amp;amp; brand experiences at scale through automated sourcing, storage, and global delivery.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We’re growing, and we’re currently looking for a Business Insights Analyst to join our Business Systems \u0026amp;amp; Operations team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role for someone energised by the connections between how the business sells, how it serves customers, how it runs operationally and makes money, and who wants to use AI to make those connections faster and clearer than ever.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every function at Reachdesk sees a different slice of the company. You\u0026#39;ll be the person who sits across all of them, using available data and reporting outputs from relevant systems, helping leaders apply consistent commercial and operational definitions when interpreting business performance, and helping leaders see the picture none of them could have produced alone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with leaders across Sales, Customer Success, Marketing, Finance and Operations to understand the decisions they\u0026#39;re each trying to make.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with available data from commercial, finance and operational systems to produce insights that connect different views of the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to compress synthesis from days into hours, and to keep our framing of key metrics consistent across functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tell the story behind the numbers in a way that lands with whoever\u0026#39;s in the room, commercial, financial or operational.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create lightweight summaries and repeatable insight outputs so teams can keep answering their own follow-on questions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experiment with AI-assisted insight workflows, prompt patterns, evals and lightweight automations, and share what works across the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2–4 years in an analyst, insights, strategy or consulting role with exposure to more than one function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in at least two of: commercial (revenue, retention, GTM), financial (P\u0026amp;amp;L, unit economics, FP\u0026amp;amp;A), operational (throughput, fulfilment, cycle time).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine AI-native working style; you already use LLMs as a core part of how you think, and you\u0026#39;re excited to keep pushing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal storytelling; you can adapt your framing for a CRO, a CFO or a Head of Operations without missing a beat.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working with spreadsheets and reporting tools. Working knowledge of SQL is useful but not essential.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;B2B SaaS background.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with NetSuite, Salesforce, or the corporate gifting and direct mail space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Light experience with experiment design, attribution, pricing or operational throughput modeling.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A team that genuinely treats AI as a leverage tool, not a buzzword.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The closest thing in the company to a true cross-functional vantage point; you\u0026#39;ll see how every part of Reachdesk fits together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll work alongside a small, senior Business Systems \u0026amp;amp; Operations team focused on strategic, cross-functional work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary with generous stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pension with employer contributions (NEST)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Affordable Private Medical Insurance, including mental health support and fast access to care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuinely collaborative culture with innovative, fun, and ambitious people\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review Reachdesk’s Privacy Policy here: \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://www.reachdesk.com/candidate-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;www.reachdesk.com/candidate-privacy-policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4054723101,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4031144101,"name":"Lisbon","location":"Lisbon, Portugal","child_ids":[],"parent_id":null},{"id":4031143101,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4858256101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4464672101,"location":{"name":"Lisbon, Portugal"},"metadata":null,"id":4858256101,"updated_at":"2026-06-03T09:52:30-04:00","requisition_id":"30","title":"Business Insights Analyst","company_name":"Reachdesk Ltd","first_published":"2026-05-05T06:01:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;This is a remote role.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event \u0026amp;amp; brand experiences at scale through automated sourcing, storage, and global delivery.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We’re growing, and we’re currently looking for a Business Insights Analyst to join our Business Systems \u0026amp;amp; Operations team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role for someone energised by the connections between how the business sells, how it serves customers, how it runs operationally and makes money, and who wants to use AI to make those connections faster and clearer than ever.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every function at Reachdesk sees a different slice of the company. You\u0026#39;ll be the person who sits across all of them, using available data and reporting outputs from relevant systems, helping leaders apply consistent commercial and operational definitions when interpreting business performance, and helping leaders see the picture none of them could have produced alone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with leaders across Sales, Customer Success, Marketing, Finance and Operations to understand the decisions they\u0026#39;re each trying to make.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with available data from commercial, finance and operational systems to produce insights that connect different views of the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI to compress synthesis from days into hours, and to keep our framing of key metrics consistent across functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tell the story behind the numbers in a way that lands with whoever\u0026#39;s in the room, commercial, financial or operational.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create lightweight summaries and repeatable insight outputs so teams can keep answering their own follow-on questions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experiment with AI-assisted insight workflows, prompt patterns, evals and lightweight automations, and share what works across the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2–4 years in an analyst, insights, strategy or consulting role with exposure to more than one function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in at least two of: commercial (revenue, retention, GTM), financial (P\u0026amp;amp;L, unit economics, FP\u0026amp;amp;A), operational (throughput, fulfilment, cycle time).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine AI-native working style; you already use LLMs as a core part of how you think, and you\u0026#39;re excited to keep pushing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal storytelling; you can adapt your framing for a CRO, a CFO or a Head of Operations without missing a beat.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working with spreadsheets and reporting tools. Working knowledge of SQL is useful but not essential.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;B2B SaaS background.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with NetSuite, Salesforce, or the corporate gifting and direct mail space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Light experience with experiment design, attribution, pricing or operational throughput modeling.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A team that genuinely treats AI as a leverage tool, not a buzzword.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The closest thing in the company to a true cross-functional vantage point; you\u0026#39;ll see how every part of Reachdesk fits together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll work alongside a small, senior Business Systems \u0026amp;amp; Operations team focused on strategic, cross-functional work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary with generous stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuinely collaborative culture with innovative, fun, and ambitious people\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review Reachdesk’s Privacy Policy here: \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://www.reachdesk.com/candidate-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;www.reachdesk.com/candidate-privacy-policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4054723101,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4031144101,"name":"Lisbon","location":"Lisbon, Portugal","child_ids":[],"parent_id":null},{"id":4031143101,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4876093101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4475950101,"location":{"name":"New York, United States"},"metadata":null,"id":4876093101,"updated_at":"2026-06-03T09:52:31-04:00","requisition_id":"33","title":"Client Success Associate","company_name":"Reachdesk Ltd","first_published":"2026-05-28T06:27:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;(New York City Metro)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Flexible hybrid, with in-office collaboration in our Manhattan office as needed\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is the first truly end-to-end global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event \u0026amp;amp; brand experiences at scale through automated sourcing, storage, and global delivery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re growing and looking for a Client Success Associate to join us.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;About The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Reachdesk is seeking a Client Success Associate to join our team in an entry-level, commercially focused position with a clear path to grow quickly into a Client Success Manager role based on performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a great opportunity for someone early in their career who is ambitious, goal-oriented, resourceful, and eager to build a foundation in SaaS, client success, commercial account management, and solution-based selling. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will start by learning the Reachdesk platform, supporting onboarding, and managing a smaller portfolio of new clients, helping them get set up, trained, and actively using Reachdesk for gifting and branded merchandise programs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As you ramp, you will quickly move into the commercial side of Client Success: learning how to sell gifting and branded merchandise solutions through expertise, creativity, and outcome-based recommendations that drive spend and support client goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By consistently meeting or exceeding targets, you can earn your way into a Client Success Manager role, typically within six months. In that role, you will take on an expanded client portfolio, own client strategy, drive usage and spend, and ensure a high-quality client experience.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consistently meet or exceed quarterly spending and usage targets across your portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build relationships across key Sales and Marketing stakeholders to understand priorities, uncover opportunities, quantify budgets, and develop gifting strategies that support key client goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop strategic roadmaps for your clients that justify long term financial investment in your initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead strategic conversations on gifting best practices, providing clear recommendations that increase gift redemption, drive increased spend, and impact client outcomes and ROI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise platform admins and day-to-day senders on how to better leverage Reachdesk for key initiatives and gifting campaigns, including campaign automation, fund management, and broader platform adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify new use cases, company roles, and international markets to expand growth within existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Introduce new products, features, and capabilities that unlock additional value for clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for clients to leverage other Reachdesk capabilities and\u0026amp;nbsp; collaborate with our Account Managers to win that additional business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the voice of the customer internally, partnering cross-functionally to improve the client experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recent college graduate or early in your career, with a strong interest in SaaS, Client Success, Account Management, or Sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior internship or work experience in a client-facing, sales, marketing, or technology environment is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Located in the New York Metro area and able to come into our Manhattan office as needed for training, collaboration, and team meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator who is comfortable building relationships, asking thoughtful questions, and learning how to influence clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly proactive, organized, and eager to take ownership in a fast-paced scale-up environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercially curious, with an interest in how companies drive usage, engagement, retention, and account growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable learning new technology and explaining concepts clearly to different types of users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solver with sound judgment, attention to detail, and a client-first mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energized by a role with a clear growth path and the opportunity to earn promotion into a full Client Success Manager position.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About The Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary, stock options, and 401(k) matching program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental, hearing, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A super collaborative culture with innovative, fun, and dedicated people\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: \u0026lt;a href=\u0026quot;http://www.reachdesk.com/candidate-privacy-policy\u0026quot;\u0026gt;www.reachdesk.com/candidate-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$65,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$85,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4054724101,"name":"Client Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4031142101,"name":"New York","location":"New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4856707101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4388155101,"location":{"name":"Philadelphia, Pennsylvania, United States"},"metadata":null,"id":4856707101,"updated_at":"2026-06-03T09:52:32-04:00","requisition_id":"5","title":"Commercial Account Manager","company_name":"Reachdesk Ltd","first_published":"2026-05-01T09:20:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) — your choice based on location.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About us 🚀\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and support campaigns or events through automated sourcing, storage, and global delivery, while integrating seamlessly with sales and marketing tech stacks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We’re growing and currently looking for a Commercial Account Manager in the US to join us.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role description 📖\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers. This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role requires strong commercial judgment, problem-solving ability, and the ability to turn customer needs into revenue opportunities. A key part of the role is helping customers get the most value from Reachdesk by identifying challenges early, solving problems, and quarterbacking cross-functional teams to drive strong customer outcomes. Your goal is to grow long-term customer value by understanding each customer’s business objectives, aligning them with our platform capabilities, and delivering measurable business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key responsibilities include the following:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own retention, renewals, and growth across a portfolio of existing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong, multi-threaded relationships across key stakeholders and decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive upsell, cross-sell, and expansion opportunities within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prospect to expand Reachdesk’s contractual opportunities within your book of business across teams, departments, and use cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead renewal and commercial conversations, including pricing, terms, and negotiation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run strategic account planning and business reviews tied to customer priorities and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify customer challenges early and work cross-functionally to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help customers achieve the right outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong forecasting discipline and pipeline visibility across your book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Reachdesk with confidence and professionalism in executive-level discussions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About you\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales, SDR/BDR, or account executive experience strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of creating pipeline and generating new opportunities within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial judgment and problem-solving ability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build executive-level relationships across complex organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the benefits 👍—Here are just some\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary, stock options, and 401(k) matching program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental, hearing, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A super collaborative working culture populated by innovative, fun, and dedicated people.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Privacy Policy:\u0026lt;/strong\u0026gt; We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: \u0026lt;a href=\u0026quot;http://www.reachdesk.com/candidate-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;www.reachdesk.com/candidate-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$160,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$200,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4054724101,"name":"Client Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4031142101,"name":"New York","location":"New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4856709101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4388155101,"location":{"name":"Raleigh, North Carolina, United States"},"metadata":null,"id":4856709101,"updated_at":"2026-06-03T09:52:35-04:00","requisition_id":"5","title":"Commercial Account Manager","company_name":"Reachdesk Ltd","first_published":"2026-05-01T09:23:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) — your choice based on location.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About us 🚀\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and support campaigns or events through automated sourcing, storage, and global delivery, while integrating seamlessly with sales and marketing tech stacks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We’re growing and currently looking for a Commercial Account Manager in the US to join us.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role description 📖\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers. This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role requires strong commercial judgment, problem-solving ability, and the ability to turn customer needs into revenue opportunities. A key part of the role is helping customers get the most value from Reachdesk by identifying challenges early, solving problems, and quarterbacking cross-functional teams to drive strong customer outcomes. Your goal is to grow long-term customer value by understanding each customer’s business objectives, aligning them with our platform capabilities, and delivering measurable business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key responsibilities include the following:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own retention, renewals, and growth across a portfolio of existing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong, multi-threaded relationships across key stakeholders and decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive upsell, cross-sell, and expansion opportunities within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prospect to expand Reachdesk’s contractual opportunities within your book of business across teams, departments, and use cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead renewal and commercial conversations, including pricing, terms, and negotiation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run strategic account planning and business reviews tied to customer priorities and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify customer challenges early and work cross-functionally to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help customers achieve the right outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong forecasting discipline and pipeline visibility across your book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Reachdesk with confidence and professionalism in executive-level discussions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About you\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales, SDR/BDR, or account executive experience strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of creating pipeline and generating new opportunities within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial judgment and problem-solving ability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build executive-level relationships across complex organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the benefits 👍—Here are just some\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary, stock options, and 401(k) matching program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental, hearing, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A super collaborative working culture populated by innovative, fun, and dedicated people.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Privacy Policy:\u0026lt;/strong\u0026gt; We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: \u0026lt;a href=\u0026quot;http://www.reachdesk.com/candidate-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;www.reachdesk.com/candidate-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$160,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$200,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4054724101,"name":"Client Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4031142101,"name":"New York","location":"New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4781512101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4388155101,"location":{"name":"New York, United States"},"metadata":null,"id":4781512101,"updated_at":"2026-06-03T09:52:31-04:00","requisition_id":"5","title":"Commercial Account Manager","company_name":"Reachdesk Ltd","first_published":"2026-02-12T11:41:24-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) — your choice based on location.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About us 🚀\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and support campaigns or events through automated sourcing, storage, and global delivery, while integrating seamlessly with sales and marketing tech stacks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We’re growing and currently looking for a Commercial Account Manager in the US to join us.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role description 📖\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers. This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role requires strong commercial judgment, problem-solving ability, and the ability to turn customer needs into revenue opportunities. A key part of the role is helping customers get the most value from Reachdesk by identifying challenges early, solving problems, and quarterbacking cross-functional teams to drive strong customer outcomes. Your goal is to grow long-term customer value by understanding each customer’s business objectives, aligning them with our platform capabilities, and delivering measurable business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key responsibilities include the following:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own retention, renewals, and growth across a portfolio of existing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong, multi-threaded relationships across key stakeholders and decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive upsell, cross-sell, and expansion opportunities within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prospect to expand Reachdesk’s contractual opportunities within your book of business across teams, departments, and use cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead renewal and commercial conversations, including pricing, terms, and negotiation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run strategic account planning and business reviews tied to customer priorities and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify customer challenges early and work cross-functionally to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help customers achieve the right outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong forecasting discipline and pipeline visibility across your book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Reachdesk with confidence and professionalism in executive-level discussions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About you\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales, SDR/BDR, or account executive experience strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of creating pipeline and generating new opportunities within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial judgment and problem-solving ability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build executive-level relationships across complex organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the benefits 👍—Here are just some\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary, stock options, and 401(k) matching program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental, hearing, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A super collaborative working culture populated by innovative, fun, and dedicated people.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Privacy Policy:\u0026lt;/strong\u0026gt; We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: \u0026lt;a href=\u0026quot;http://www.reachdesk.com/candidate-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;www.reachdesk.com/candidate-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$160,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$200,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4054724101,"name":"Client Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4031142101,"name":"New York","location":"New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4847026101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4388155101,"location":{"name":"Tampa, Florida, United States"},"metadata":null,"id":4847026101,"updated_at":"2026-06-03T09:52:34-04:00","requisition_id":"5","title":"Commercial Account Manager","company_name":"Reachdesk Ltd","first_published":"2026-04-21T11:51:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) — your choice based on location.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About us 🚀\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and support campaigns or events through automated sourcing, storage, and global delivery, while integrating seamlessly with sales and marketing tech stacks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We’re growing and currently looking for a Commercial Account Manager in the US to join us.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role description 📖\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers. This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role requires strong commercial judgment, problem-solving ability, and the ability to turn customer needs into revenue opportunities. A key part of the role is helping customers get the most value from Reachdesk by identifying challenges early, solving problems, and quarterbacking cross-functional teams to drive strong customer outcomes. Your goal is to grow long-term customer value by understanding each customer’s business objectives, aligning them with our platform capabilities, and delivering measurable business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key responsibilities include the following:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own retention, renewals, and growth across a portfolio of existing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong, multi-threaded relationships across key stakeholders and decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive upsell, cross-sell, and expansion opportunities within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prospect to expand Reachdesk’s contractual opportunities within your book of business across teams, departments, and use cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead renewal and commercial conversations, including pricing, terms, and negotiation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run strategic account planning and business reviews tied to customer priorities and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify customer challenges early and work cross-functionally to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help customers achieve the right outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong forecasting discipline and pipeline visibility across your book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Reachdesk with confidence and professionalism in executive-level discussions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About you\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales, SDR/BDR, or account executive experience strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of creating pipeline and generating new opportunities within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial judgment and problem-solving ability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build executive-level relationships across complex organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the benefits 👍—Here are just some\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary, stock options, and 401(k) matching program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental, hearing, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A super collaborative working culture populated by innovative, fun, and dedicated people.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Privacy Policy:\u0026lt;/strong\u0026gt; We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: \u0026lt;a href=\u0026quot;http://www.reachdesk.com/candidate-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;www.reachdesk.com/candidate-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$160,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$200,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4054724101,"name":"Client Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4031142101,"name":"New York","location":"New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4847030101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4388155101,"location":{"name":"Charlotte, North Carolina, United States"},"metadata":null,"id":4847030101,"updated_at":"2026-06-03T09:52:37-04:00","requisition_id":"5","title":"Commercial Account Manager","company_name":"Reachdesk Ltd","first_published":"2026-04-21T11:51:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) — your choice based on location.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About us 🚀\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and support campaigns or events through automated sourcing, storage, and global delivery, while integrating seamlessly with sales and marketing tech stacks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We’re growing and currently looking for a Commercial Account Manager in the US to join us.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role description 📖\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers. This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role requires strong commercial judgment, problem-solving ability, and the ability to turn customer needs into revenue opportunities. A key part of the role is helping customers get the most value from Reachdesk by identifying challenges early, solving problems, and quarterbacking cross-functional teams to drive strong customer outcomes. Your goal is to grow long-term customer value by understanding each customer’s business objectives, aligning them with our platform capabilities, and delivering measurable business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key responsibilities include the following:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own retention, renewals, and growth across a portfolio of existing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong, multi-threaded relationships across key stakeholders and decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive upsell, cross-sell, and expansion opportunities within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prospect to expand Reachdesk’s contractual opportunities within your book of business across teams, departments, and use cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead renewal and commercial conversations, including pricing, terms, and negotiation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run strategic account planning and business reviews tied to customer priorities and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify customer challenges early and work cross-functionally to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help customers achieve the right outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong forecasting discipline and pipeline visibility across your book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Reachdesk with confidence and professionalism in executive-level discussions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About you\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales, SDR/BDR, or account executive experience strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of creating pipeline and generating new opportunities within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial judgment and problem-solving ability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build executive-level relationships across complex organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the benefits 👍—Here are just some\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary, stock options, and 401(k) matching program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental, hearing, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A super collaborative working culture populated by innovative, fun, and dedicated people.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Privacy Policy:\u0026lt;/strong\u0026gt; We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: \u0026lt;a href=\u0026quot;http://www.reachdesk.com/candidate-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;www.reachdesk.com/candidate-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$160,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$200,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4054724101,"name":"Client Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4031142101,"name":"New York","location":"New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4856705101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4388155101,"location":{"name":"Boston, Massachusetts, United States"},"metadata":null,"id":4856705101,"updated_at":"2026-06-03T09:52:32-04:00","requisition_id":"5","title":"Commercial Account Manager","company_name":"Reachdesk Ltd","first_published":"2026-05-01T09:18:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) — your choice based on location.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About us 🚀\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and support campaigns or events through automated sourcing, storage, and global delivery, while integrating seamlessly with sales and marketing tech stacks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We’re growing and currently looking for a Commercial Account Manager in the US to join us.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role description 📖\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers. This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role requires strong commercial judgment, problem-solving ability, and the ability to turn customer needs into revenue opportunities. A key part of the role is helping customers get the most value from Reachdesk by identifying challenges early, solving problems, and quarterbacking cross-functional teams to drive strong customer outcomes. Your goal is to grow long-term customer value by understanding each customer’s business objectives, aligning them with our platform capabilities, and delivering measurable business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key responsibilities include the following:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own retention, renewals, and growth across a portfolio of existing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong, multi-threaded relationships across key stakeholders and decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive upsell, cross-sell, and expansion opportunities within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prospect to expand Reachdesk’s contractual opportunities within your book of business across teams, departments, and use cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead renewal and commercial conversations, including pricing, terms, and negotiation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run strategic account planning and business reviews tied to customer priorities and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify customer challenges early and work cross-functionally to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help customers achieve the right outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong forecasting discipline and pipeline visibility across your book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Reachdesk with confidence and professionalism in executive-level discussions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About you\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales, SDR/BDR, or account executive experience strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of creating pipeline and generating new opportunities within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial judgment and problem-solving ability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build executive-level relationships across complex organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the benefits 👍—Here are just some\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary, stock options, and 401(k) matching program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental, hearing, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A super collaborative working culture populated by innovative, fun, and dedicated people.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Privacy Policy:\u0026lt;/strong\u0026gt; We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: \u0026lt;a href=\u0026quot;http://www.reachdesk.com/candidate-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;www.reachdesk.com/candidate-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$160,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$200,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4054724101,"name":"Client Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4031142101,"name":"New York","location":"New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4856706101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4388155101,"location":{"name":"Atlanta, Georgia, United States"},"metadata":null,"id":4856706101,"updated_at":"2026-06-03T09:52:35-04:00","requisition_id":"5","title":"Commercial Account Manager","company_name":"Reachdesk Ltd","first_published":"2026-05-01T09:20:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) — your choice based on location.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About us 🚀\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees—while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and support campaigns or events through automated sourcing, storage, and global delivery, while integrating seamlessly with sales and marketing tech stacks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We’re growing and currently looking for a Commercial Account Manager in the US to join us.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role description 📖\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Commercial Account Manager at Reachdesk, you will own retention and growth across a portfolio of existing customers. This is a commercially oriented account management role focused on renewals, expansion, and strategic account growth, with some prospecting within your book of business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success in this role requires strong commercial judgment, problem-solving ability, and the ability to turn customer needs into revenue opportunities. A key part of the role is helping customers get the most value from Reachdesk by identifying challenges early, solving problems, and quarterbacking cross-functional teams to drive strong customer outcomes. Your goal is to grow long-term customer value by understanding each customer’s business objectives, aligning them with our platform capabilities, and delivering measurable business outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key responsibilities include the following:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own retention, renewals, and growth across a portfolio of existing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong, multi-threaded relationships across key stakeholders and decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive upsell, cross-sell, and expansion opportunities within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prospect to expand Reachdesk’s contractual opportunities within your book of business across teams, departments, and use cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead renewal and commercial conversations, including pricing, terms, and negotiation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run strategic account planning and business reviews tied to customer priorities and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify customer challenges early and work cross-functionally to solve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help customers achieve the right outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong forecasting discipline and pipeline visibility across your book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Reachdesk with confidence and professionalism in executive-level discussions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About you\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership, and a proven track record of renewing, retaining, and growing revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales, SDR/BDR, or account executive experience strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of creating pipeline and generating new opportunities within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial judgment and problem-solving ability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build executive-level relationships across complex organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the benefits 👍—Here are just some\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary, stock options, and 401(k) matching program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental, hearing, vision, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A super collaborative working culture populated by innovative, fun, and dedicated people.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location—benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Privacy Policy:\u0026lt;/strong\u0026gt; We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here: \u0026lt;a href=\u0026quot;http://www.reachdesk.com/candidate-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;www.reachdesk.com/candidate-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$160,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$200,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4054724101,"name":"Client Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4031142101,"name":"New York","location":"New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4864587101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4463901101,"location":{"name":"Tampa, Florida, United States"},"metadata":null,"id":4864587101,"updated_at":"2026-06-03T09:52:37-04:00","requisition_id":"29","title":"Head of Business Systems \u0026 Operations","company_name":"Reachdesk Ltd","first_published":"2026-05-12T06:47:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;This is a remote role.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees, while driving measurable ROI.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event \u0026amp;amp; brand experiences at scale through automated sourcing, storage, and global delivery.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We’re growing, and we’re currently looking for a Head of Business Systems \u0026amp;amp; Operations to join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Head of Business Systems \u0026amp;amp; Operations at Reachdesk, you will own and shape the systems and data architecture that underpin how the business operates. You will be responsible for connecting Finance, GTM, Product, and Customer teams through a single, trusted system landscape, ensuring data flows cleanly across Salesforce, NetSuite, Workato, and our BI layer. This is a high impact role where you will define how the business uses its systems, not just maintain them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will join at a critical stage as we complete our closed-loop architecture and transition ownership from product into the business. You will have full autonomy to design, govern, and evolve this ecosystem while embedding AI into core workflows and decision making. This role is particularly suited to someone who enjoys creating order from complexity: building a reliable, scalable foundation that the business trusts, enabling faster decisions, stronger financial control, and a step change in operational efficiency across Reachdesk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end systems and data architecture connecting Salesforce, NetSuite, Workato, the Reachdesk SaaS platform and the BI layer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the transition of systems ownership into Business Operations and establish a clear operating model, governance framework, and roadmap that the business trusts and that can evolve as needs change, ensuring trusted, timely data flows across Finance, GTM, Product, and Customer teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead from the front by setting technical direction from being in the systems alongside your team, not just reviewing their work. Define the go-forward BI architecture, ownership model, and roadmap..\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete and continuously evolve this architecture so every core process is underpinned by clean data and reliable automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish an AI governance framework to embed AI into core workflows and decision-making, from forecasting and pipeline insights to customer health, billing, and operational automation, delivering measurable efficiency gains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and enforce master data management and integration standards across all systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Finance, RevOps, Customer Operations, and Product to translate business priorities into scalable system solutions, balancing speed of delivery with long-term architectural integrity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, lead, and develop a small, high-performing team of systems and operations specialists, and manage external delivery partners where needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor relationships, contracts, and roadmaps for our core SaaS stack, ensuring we get value, leverage, and influence over product direction, with a focus on finding efficiencies and cost savings.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and report on system health, data quality, and operational efficiency KPIs to the executive team and Board where relevant.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a strategic systems leader with strong technical instincts and a pragmatic builder mentality. You see business systems as a competitive advantage, not a back-office function, and you are energized by the opportunity to shape the operating engine of a high-growth, PE-backed SaaS business. You understand the importance and value of data integrity and consistency, ensuring every department relies on the same core data and metrics. You are still in the system. You are as comfortable in a Salesforce flow, a NetSuite saved search, or a Workato recipe as you are in a strategy meeting. You believe leaders in this function lose their edge the moment they stop building, and you have no interest in becoming that person. You move comfortably between architecture decisions and detailed configuration, and you are equally at home in a conversation with the CFO, the CRO, or an engineer. You bring a hands-on operator mindset: you understand that great systems exist to make the business faster, sharper, and more accountable, and you measure your success by the decisions and outcomes they enable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Must-have Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years in Business Systems, RevOps, or BizTech leadership roles within B2B SaaS, with at least 3 years leading a function or team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across Salesforce and NetSuite, including a track record of designing and evolving the integration layer between them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with iPaaS platforms (Workato strongly preferred) and modern BI tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to design and operate a closed-loop architecture, covering quote-to-cash, lead-to-revenue, and customer lifecycle, in a multi-entity, multi-currency environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrably hands-on within the last 12 months and can speak in concrete detail about systems you have personally configured, automations you have built, or data models you have designed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Robust data governance and master data management discipline, with a clear point of view on ownership, lineage, and quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of leading complex, cross-functional systems programs end-to-end, on time and on budget.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent stakeholder management, particularly with Finance and GTM leadership, and the ability to translate technical decisions into commercial impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People leadership experience with a coaching mindset, and the ability to build a small team that punches above its weight.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a PE-backed, high-growth SaaS environment with tight financial control requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with multi-stream revenue models (e.g. SaaS combined with services, marketplace, or fulfillment) and the revenue recognition complexity they bring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience embedding AI/ML or agentic automation into operational workflows, with named use cases, governance, adoption controls, and measurable business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;NetSuite and/or Salesforce certifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience transitioning systems ownership into a Business Operations function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background working in a scaling SaaS business, comfortable operating across time zones and entities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary with generous stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with employer match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental \u0026amp;amp; vision insurance, including mental health support and fast access to care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuinely collaborative culture with innovative, fun, and ambitious people\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk believes that a diverse team helps us achieve our mission faster, and so we welcome applicants from all backgrounds. Compensation is based on standardised salary ranges by role, level, and location, benchmarked against similar-sized companies. Final offers are determined by a combination of experience, skills, and role fit, and may vary from the listed range.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review Reachdesk’s Privacy Policy here: \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://www.reachdesk.com/candidate-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;www.reachdesk.com/candidate-privacy-policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$160,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4054723101,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4031143101,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":null},{"id":4031142101,"name":"New York","location":"New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4856840101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4463901101,"location":{"name":"Charlotte, North Carolina, United States"},"metadata":null,"id":4856840101,"updated_at":"2026-06-03T09:52:38-04:00","requisition_id":"29","title":"Head of Business Systems \u0026 Operations","company_name":"Reachdesk Ltd","first_published":"2026-05-01T13:10:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;This is a remote role.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees, while driving measurable ROI.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event \u0026amp;amp; brand experiences at scale through automated sourcing, storage, and global delivery.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We’re growing, and we’re currently looking for a Head of Business Systems \u0026amp;amp; Operations to join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Head of Business Systems \u0026amp;amp; Operations at Reachdesk, you will own and shape the systems and data architecture that underpin how the business operates. You will be responsible for connecting Finance, GTM, Product, and Customer teams through a single, trusted system landscape, ensuring data flows cleanly across Salesforce, NetSuite, Workato, and our BI layer. This is a high impact role where you will define how the business uses its systems, not just maintain them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will join at a critical stage as we complete our closed-loop architecture and transition ownership from product into the business. You will have full autonomy to design, govern, and evolve this ecosystem while embedding AI into core workflows and decision making. This role is particularly suited to someone who enjoys creating order from complexity: building a reliable, scalable foundation that the business trusts, enabling faster decisions, stronger financial control, and a step change in operational efficiency across Reachdesk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end systems and data architecture connecting Salesforce, NetSuite, Workato, the Reachdesk SaaS platform and the BI layer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the transition of systems ownership into Business Operations and establish a clear operating model, governance framework, and roadmap that the business trusts and that can evolve as needs change, ensuring trusted, timely data flows across Finance, GTM, Product, and Customer teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead from the front by setting technical direction from being in the systems alongside your team, not just reviewing their work. Define the go-forward BI architecture, ownership model, and roadmap..\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete and continuously evolve this architecture so every core process is underpinned by clean data and reliable automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish an AI governance framework to embed AI into core workflows and decision-making, from forecasting and pipeline insights to customer health, billing, and operational automation, delivering measurable efficiency gains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and enforce master data management and integration standards across all systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Finance, RevOps, Customer Operations, and Product to translate business priorities into scalable system solutions, balancing speed of delivery with long-term architectural integrity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, lead, and develop a small, high-performing team of systems and operations specialists, and manage external delivery partners where needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor relationships, contracts, and roadmaps for our core SaaS stack, ensuring we get value, leverage, and influence over product direction, with a focus on finding efficiencies and cost savings.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and report on system health, data quality, and operational efficiency KPIs to the executive team and Board where relevant.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a strategic systems leader with strong technical instincts and a pragmatic builder mentality. You see business systems as a competitive advantage, not a back-office function, and you are energized by the opportunity to shape the operating engine of a high-growth, PE-backed SaaS business. You understand the importance and value of data integrity and consistency, ensuring every department relies on the same core data and metrics. You are still in the system. You are as comfortable in a Salesforce flow, a NetSuite saved search, or a Workato recipe as you are in a strategy meeting. You believe leaders in this function lose their edge the moment they stop building, and you have no interest in becoming that person. You move comfortably between architecture decisions and detailed configuration, and you are equally at home in a conversation with the CFO, the CRO, or an engineer. You bring a hands-on operator mindset: you understand that great systems exist to make the business faster, sharper, and more accountable, and you measure your success by the decisions and outcomes they enable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Must-have Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years in Business Systems, RevOps, or BizTech leadership roles within B2B SaaS, with at least 3 years leading a function or team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across Salesforce and NetSuite, including a track record of designing and evolving the integration layer between them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with iPaaS platforms (Workato strongly preferred) and modern BI tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to design and operate a closed-loop architecture, covering quote-to-cash, lead-to-revenue, and customer lifecycle, in a multi-entity, multi-currency environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrably hands-on within the last 12 months and can speak in concrete detail about systems you have personally configured, automations you have built, or data models you have designed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Robust data governance and master data management discipline, with a clear point of view on ownership, lineage, and quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of leading complex, cross-functional systems programs end-to-end, on time and on budget.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent stakeholder management, particularly with Finance and GTM leadership, and the ability to translate technical decisions into commercial impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People leadership experience with a coaching mindset, and the ability to build a small team that punches above its weight.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a PE-backed, high-growth SaaS environment with tight financial control requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with multi-stream revenue models (e.g. SaaS combined with services, marketplace, or fulfillment) and the revenue recognition complexity they bring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience embedding AI/ML or agentic automation into operational workflows, with named use cases, governance, adoption controls, and measurable business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;NetSuite and/or Salesforce certifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience transitioning systems ownership into a Business Operations function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background working in a scaling SaaS business, comfortable operating across time zones and entities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary with generous stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with employer match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental \u0026amp;amp; vision insurance, including mental health support and fast access to care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuinely collaborative culture with innovative, fun, and ambitious people\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk believes that a diverse team helps us achieve our mission faster, and so we welcome applicants from all backgrounds. Compensation is based on standardised salary ranges by role, level, and location, benchmarked against similar-sized companies. Final offers are determined by a combination of experience, skills, and role fit, and may vary from the listed range.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review Reachdesk’s Privacy Policy here: \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://www.reachdesk.com/candidate-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;www.reachdesk.com/candidate-privacy-policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$160,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4054723101,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4031143101,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":null},{"id":4031142101,"name":"New York","location":"New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4856869101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4463901101,"location":{"name":"London, England, United Kingdom"},"metadata":null,"id":4856869101,"updated_at":"2026-06-03T09:52:39-04:00","requisition_id":"29","title":"Head of Business Systems \u0026 Operations","company_name":"Reachdesk Ltd","first_published":"2026-05-01T13:10:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;This is a remote role.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees, while driving measurable ROI.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event \u0026amp;amp; brand experiences at scale through automated sourcing, storage, and global delivery.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We’re growing, and we’re currently looking for a Head of Business Systems \u0026amp;amp; Operations to join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Head of Business Systems \u0026amp;amp; Operations at Reachdesk, you will own and shape the systems and data architecture that underpin how the business operates. You will be responsible for connecting Finance, GTM, Product, and Customer teams through a single, trusted system landscape, ensuring data flows cleanly across Salesforce, NetSuite, Workato, and our BI layer. This is a high impact role where you will define how the business uses its systems, not just maintain them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will join at a critical stage as we complete our closed-loop architecture and transition ownership from product into the business. You will have full autonomy to design, govern, and evolve this ecosystem while embedding AI into core workflows and decision making. This role is particularly suited to someone who enjoys creating order from complexity: building a reliable, scalable foundation that the business trusts, enabling faster decisions, stronger financial control, and a step change in operational efficiency across Reachdesk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end systems and data architecture connecting Salesforce, NetSuite, Workato, the Reachdesk SaaS platform and the BI layer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the transition of systems ownership into Business Operations and establish a clear operating model, governance framework, and roadmap that the business trusts and that can evolve as needs change, ensuring trusted, timely data flows across Finance, GTM, Product, and Customer teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead from the front by setting technical direction from being in the systems alongside your team, not just reviewing their work. Define the go-forward BI architecture, ownership model, and roadmap..\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete and continuously evolve this architecture so every core process is underpinned by clean data and reliable automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish an AI governance framework to embed AI into core workflows and decision-making, from forecasting and pipeline insights to customer health, billing, and operational automation, delivering measurable efficiency gains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and enforce master data management and integration standards across all systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Finance, RevOps, Customer Operations, and Product to translate business priorities into scalable system solutions, balancing speed of delivery with long-term architectural integrity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, lead, and develop a small, high-performing team of systems and operations specialists, and manage external delivery partners where needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own vendor relationships, contracts, and roadmaps for our core SaaS stack, ensuring we get value, leverage, and influence over product direction, with a focus on finding efficiencies and cost savings.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and report on system health, data quality, and operational efficiency KPIs to the executive team and Board where relevant.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a strategic systems leader with strong technical instincts and a pragmatic builder mentality. You see business systems as a competitive advantage, not a back-office function, and you are energized by the opportunity to shape the operating engine of a high-growth, PE-backed SaaS business. You understand the importance and value of data integrity and consistency, ensuring every department relies on the same core data and metrics. You are still in the system. You are as comfortable in a Salesforce flow, a NetSuite saved search, or a Workato recipe as you are in a strategy meeting. You believe leaders in this function lose their edge the moment they stop building, and you have no interest in becoming that person. You move comfortably between architecture decisions and detailed configuration, and you are equally at home in a conversation with the CFO, the CRO, or an engineer. You bring a hands-on operator mindset: you understand that great systems exist to make the business faster, sharper, and more accountable, and you measure your success by the decisions and outcomes they enable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Must-have Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years in Business Systems, RevOps, or BizTech leadership roles within B2B SaaS, with at least 3 years leading a function or team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across Salesforce and NetSuite, including a track record of designing and evolving the integration layer between them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with iPaaS platforms (Workato strongly preferred) and modern BI tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to design and operate a closed-loop architecture, covering quote-to-cash, lead-to-revenue, and customer lifecycle, in a multi-entity, multi-currency environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrably hands-on within the last 12 months and can speak in concrete detail about systems you have personally configured, automations you have built, or data models you have designed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Robust data governance and master data management discipline, with a clear point of view on ownership, lineage, and quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of leading complex, cross-functional systems programs end-to-end, on time and on budget.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent stakeholder management, particularly with Finance and GTM leadership, and the ability to translate technical decisions into commercial impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;People leadership experience with a coaching mindset, and the ability to build a small team that punches above its weight.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a PE-backed, high-growth SaaS environment with tight financial control requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with multi-stream revenue models (e.g. SaaS combined with services, marketplace, or fulfillment) and the revenue recognition complexity they bring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience embedding AI/ML or agentic automation into operational workflows, with named use cases, governance, adoption controls, and measurable business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;NetSuite and/or Salesforce certifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience transitioning systems ownership into a Business Operations function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background working in a scaling SaaS business, comfortable operating across time zones and entities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary with generous stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pension with employer contributions (NEST)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Affordable Private Medical Insurance, including mental health support and fast access to care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuinely collaborative culture with innovative, fun, and ambitious people\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk believes that a diverse team helps us achieve our mission faster, and so we welcome applicants from all backgrounds.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review Reachdesk’s Privacy Policy here: \u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;http://www.reachdesk.com/candidate-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;www.reachdesk.com/candidate-privacy-policy\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4054723101,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4031143101,"name":"London","location":"London, England, United Kingdom","child_ids":[],"parent_id":null},{"id":4031142101,"name":"New York","location":"New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4846995101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4455783101,"location":{"name":"Miami, Florida, United States"},"metadata":null,"id":4846995101,"updated_at":"2026-06-03T09:52:40-04:00","requisition_id":"25","title":"Sourcing Manager (Promotional Merchandise)","company_name":"Reachdesk Ltd","first_published":"2026-04-21T11:50:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;This is a remote role however, you must be in the U.S. Eastern Time Zone.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event \u0026amp;amp; brand experiences at scale through automated sourcing, storage, and global delivery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re growing and looking for a Sourcing Manager to join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality.\u0026amp;nbsp; Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Vendor \u0026amp;amp; Inventory Management\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set pricing that balances market competitiveness with strong margin performance for Reachdesk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a vendor vetting process that aligns with business values.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong, long-term relationships with key suppliers and oversee quality control.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Procurement \u0026amp;amp; Order Management\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Place orders with partner vendors \u0026amp;amp; track production schedules.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee large or complex orders requiring multiple vendors or custom product development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track team performance to ensure quarterly targets set by the leadership team are achieved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with warehouse and logistics partners to streamline global fulfillment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Process \u0026amp;amp; Collaboration\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to production specialists.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead continuous improvement initiatives in procurement \u0026amp;amp; order management processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design principles and ability to communicate them clearly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using CRM platforms such as Salesforce, Hubspot, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised, able to prioritise multiple workstreams across internal and external stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail and accuracy across orders, pricing, and fulfilment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to manage workload effectively in a fast paced, high pressure environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen with a cost-conscious mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with a collaborative, team oriented approach\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Perks \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary, stock options, and 401(k) matching program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental, audio, visual, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A super collaborative working culture populated by innovative, fun, and dedicated people\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;*\u0026lt;em\u0026gt;Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here:\u0026lt;a href=\u0026quot;https://www.linkedin.com/safety/go/?url=http%3A%2F%2Fwww%2Ereachdesk%2Ecom%2Fcandidate-privacy-policy\u0026amp;amp;urlhash=O5_F\u0026amp;amp;isSdui=true\u0026quot;\u0026gt; www.reachdesk.com/candidate-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$95,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4054724101,"name":"Client Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4031142101,"name":"New York","location":"New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4837258101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4455783101,"location":{"name":"Atlanta, Georgia, United States"},"metadata":null,"id":4837258101,"updated_at":"2026-06-03T09:52:42-04:00","requisition_id":"25","title":"Sourcing Manager (Promotional Merchandise)","company_name":"Reachdesk Ltd","first_published":"2026-04-10T05:55:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;This is a remote role however, you must be in the U.S. Eastern Time Zone.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event \u0026amp;amp; brand experiences at scale through automated sourcing, storage, and global delivery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re growing and looking for a Sourcing Manager to join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality.\u0026amp;nbsp; Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Vendor \u0026amp;amp; Inventory Management\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set pricing that balances market competitiveness with strong margin performance for Reachdesk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a vendor vetting process that aligns with business values.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong, long-term relationships with key suppliers and oversee quality control.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Procurement \u0026amp;amp; Order Management\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Place orders with partner vendors \u0026amp;amp; track production schedules.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee large or complex orders requiring multiple vendors or custom product development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track team performance to ensure quarterly targets set by the leadership team are achieved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with warehouse and logistics partners to streamline global fulfillment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Process \u0026amp;amp; Collaboration\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to production specialists.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead continuous improvement initiatives in procurement \u0026amp;amp; order management processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design principles and ability to communicate them clearly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using CRM platforms such as Salesforce, Hubspot, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised, able to prioritise multiple workstreams across internal and external stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail and accuracy across orders, pricing, and fulfilment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to manage workload effectively in a fast paced, high pressure environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen with a cost-conscious mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with a collaborative, team oriented approach\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Perks \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary, stock options, and 401(k) matching program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental, audio, visual, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A super collaborative working culture populated by innovative, fun, and dedicated people\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;*\u0026lt;em\u0026gt;Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here:\u0026lt;a href=\u0026quot;https://www.linkedin.com/safety/go/?url=http%3A%2F%2Fwww%2Ereachdesk%2Ecom%2Fcandidate-privacy-policy\u0026amp;amp;urlhash=O5_F\u0026amp;amp;isSdui=true\u0026quot;\u0026gt; www.reachdesk.com/candidate-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$95,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4054724101,"name":"Client Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4031142101,"name":"New York","location":"New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4880561101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4455783101,"location":{"name":"Boston, Massachusetts, United States"},"metadata":null,"id":4880561101,"updated_at":"2026-06-03T09:52:41-04:00","requisition_id":"25","title":"Sourcing Manager (Promotional Merchandise)","company_name":"Reachdesk Ltd","first_published":"2026-06-02T07:34:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;This is a remote role however, you must be in the U.S. Eastern Time Zone.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event \u0026amp;amp; brand experiences at scale through automated sourcing, storage, and global delivery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re growing and looking for a Sourcing Manager to join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality.\u0026amp;nbsp; Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Vendor \u0026amp;amp; Inventory Management\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set pricing that balances market competitiveness with strong margin performance for Reachdesk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a vendor vetting process that aligns with business values.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong, long-term relationships with key suppliers and oversee quality control.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Procurement \u0026amp;amp; Order Management\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Place orders with partner vendors \u0026amp;amp; track production schedules.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee large or complex orders requiring multiple vendors or custom product development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track team performance to ensure quarterly targets set by the leadership team are achieved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with warehouse and logistics partners to streamline global fulfillment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Process \u0026amp;amp; Collaboration\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to production specialists.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead continuous improvement initiatives in procurement \u0026amp;amp; order management processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design principles and ability to communicate them clearly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using CRM platforms such as Salesforce, Hubspot, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised, able to prioritise multiple workstreams across internal and external stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail and accuracy across orders, pricing, and fulfilment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to manage workload effectively in a fast paced, high pressure environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen with a cost-conscious mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with a collaborative, team oriented approach\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Perks \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary, stock options, and 401(k) matching program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental, audio, visual, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A super collaborative working culture populated by innovative, fun, and dedicated people\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;*\u0026lt;em\u0026gt;Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here:\u0026lt;a href=\u0026quot;https://www.linkedin.com/safety/go/?url=http%3A%2F%2Fwww%2Ereachdesk%2Ecom%2Fcandidate-privacy-policy\u0026amp;amp;urlhash=O5_F\u0026amp;amp;isSdui=true\u0026quot;\u0026gt; www.reachdesk.com/candidate-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$95,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4054724101,"name":"Client Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4031142101,"name":"New York","location":"New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4846997101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4455783101,"location":{"name":"Philadelphia, Pennsylvania, United States"},"metadata":null,"id":4846997101,"updated_at":"2026-06-03T09:51:42-04:00","requisition_id":"25","title":"Sourcing Manager (Promotional Merchandise)","company_name":"Reachdesk Ltd","first_published":"2026-04-21T11:50:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;This is a remote role however, you must be in the U.S. Eastern Time Zone.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event \u0026amp;amp; brand experiences at scale through automated sourcing, storage, and global delivery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re growing and looking for a Sourcing Manager to join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality.\u0026amp;nbsp; Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Vendor \u0026amp;amp; Inventory Management\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set pricing that balances market competitiveness with strong margin performance for Reachdesk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a vendor vetting process that aligns with business values.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong, long-term relationships with key suppliers and oversee quality control.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Procurement \u0026amp;amp; Order Management\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Place orders with partner vendors \u0026amp;amp; track production schedules.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee large or complex orders requiring multiple vendors or custom product development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track team performance to ensure quarterly targets set by the leadership team are achieved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with warehouse and logistics partners to streamline global fulfillment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Process \u0026amp;amp; Collaboration\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to production specialists.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead continuous improvement initiatives in procurement \u0026amp;amp; order management processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design principles and ability to communicate them clearly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using CRM platforms such as Salesforce, Hubspot, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised, able to prioritise multiple workstreams across internal and external stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail and accuracy across orders, pricing, and fulfilment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to manage workload effectively in a fast paced, high pressure environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen with a cost-conscious mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with a collaborative, team oriented approach\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Perks \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary, stock options, and 401(k) matching program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental, audio, visual, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A super collaborative working culture populated by innovative, fun, and dedicated people\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;*\u0026lt;em\u0026gt;Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here:\u0026lt;a href=\u0026quot;https://www.linkedin.com/safety/go/?url=http%3A%2F%2Fwww%2Ereachdesk%2Ecom%2Fcandidate-privacy-policy\u0026amp;amp;urlhash=O5_F\u0026amp;amp;isSdui=true\u0026quot;\u0026gt; www.reachdesk.com/candidate-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$95,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4054724101,"name":"Client Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4031142101,"name":"New York","location":"New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.eu.greenhouse.io/reachdesk/jobs/4864606101","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4455783101,"location":{"name":"Tampa, Florida, United States"},"metadata":null,"id":4864606101,"updated_at":"2026-06-03T09:52:39-04:00","requisition_id":"25","title":"Sourcing Manager (Promotional Merchandise)","company_name":"Reachdesk Ltd","first_published":"2026-05-12T06:58:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;This is a remote role however, you must be in the U.S. Eastern Time Zone.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event \u0026amp;amp; brand experiences at scale through automated sourcing, storage, and global delivery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re growing and looking for a Sourcing Manager to join us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality.\u0026amp;nbsp; Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Vendor \u0026amp;amp; Inventory Management\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set pricing that balances market competitiveness with strong margin performance for Reachdesk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a vendor vetting process that aligns with business values.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong, long-term relationships with key suppliers and oversee quality control.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Procurement \u0026amp;amp; Order Management\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Place orders with partner vendors \u0026amp;amp; track production schedules.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee large or complex orders requiring multiple vendors or custom product development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track team performance to ensure quarterly targets set by the leadership team are achieved.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with warehouse and logistics partners to streamline global fulfillment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Process \u0026amp;amp; Collaboration\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance and support to production specialists.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead continuous improvement initiatives in procurement \u0026amp;amp; order management processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of design principles and ability to communicate them clearly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using CRM platforms such as Salesforce, Hubspot, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organised, able to prioritise multiple workstreams across internal and external stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail and accuracy across orders, pricing, and fulfilment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to manage workload effectively in a fast paced, high pressure environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business acumen with a cost-conscious mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with a collaborative, team oriented approach\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Perks \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary, stock options, and 401(k) matching program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental, audio, visual, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A super collaborative working culture populated by innovative, fun, and dedicated people\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;*\u0026lt;em\u0026gt;Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it here:\u0026lt;a href=\u0026quot;https://www.linkedin.com/safety/go/?url=http%3A%2F%2Fwww%2Ereachdesk%2Ecom%2Fcandidate-privacy-policy\u0026amp;amp;urlhash=O5_F\u0026amp;amp;isSdui=true\u0026quot;\u0026gt; www.reachdesk.com/candidate-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US Salary\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$95,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$115,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4054724101,"name":"Client Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4031142101,"name":"New York","location":"New York, United States","child_ids":[],"parent_id":null}]}],"meta":{"total":20}}