{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/5588143","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":2751012,"location":{"name":"Lehi, Utah"},"metadata":null,"id":5588143,"updated_at":"2026-05-14T17:22:39-04:00","requisition_id":"789","title":"Account Executive","company_name":"Podium","first_published":"2024-04-04T14:42:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Successfully close new business through relationship based selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master the ability to evangelize the Podium story\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve and exceed monthly and quarterly quotas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align Podium solutions with prospect business objectives/needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successfully manage and overcome prospect objections\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate effectively with the account team and others to drive new business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated leadership ability (we want natural leaders)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tenacious hunger to win business and close deals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience and success in a sales role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with quota and commission compensation structure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transactional deal cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to confidently and effectively speak with prospects of all levels (including CEO’s \u0026amp;amp; VPs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communications skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and strong time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in fast paced, changing environment with minimal direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self driven, motivated and results oriented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to work onsite in our Lehi, UT office (Monday-Friday)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4-year degree preferred in Business or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years in software sales closing experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in penetrating new markets and closing new business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistent over-achievement in past positions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven prospecting and sales cycle management skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;(If local to Utah) Work in \u0026lt;a href=\u0026quot;https://podium.wistia.com/medias/3tvlyz6urx\u0026quot;\u0026gt;this building\u0026lt;/a\u0026gt; in Lehi, UT 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":63006,"name":"Sales","child_ids":[78074,229809],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/2101292","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":1297741,"location":{"name":"Melbourne, Australia"},"metadata":null,"id":2101292,"updated_at":"2026-05-10T21:56:34-04:00","requisition_id":"AU-26-11","title":"Account Executive - AI Software Sales ","company_name":"Podium","first_published":"2025-10-07T23:36:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Join a high-performing Melbourne sales team and own the full new business cycle — from prospecting to close. You’ll sell Podium’s AI platform to SMB decision-makers across key verticals, working alongside a collaborative team in the Queen \u0026amp;amp; Collins CBD office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hunter role with real earning potential and a clear path to senior sales positions as the business scales across ANZ.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Close new business through consultative, relationship-based selling\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Drive pipeline through proactive prospecting and outbound activity\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Align Podium solutions to prospect business goals and overcome objections\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Collaborate with the account team to accelerate deal velocity\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Maintain market and product knowledge to position Podium as a trusted advisor\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;2+ years B2B or SaaS sales experience with a proven closing record\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Demonstrated success exceeding quota in a high-volume sales environment\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Strong prospecting and full sales cycle management skills\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Confident communicating with C-suite and VP-level stakeholders\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Self-motivated and resilient in a fast-paced, target-driven environment\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Passion for online reviews and empowering SMBs\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Demonstrated leadership ability (we want natural leaders)\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Tenacious hunger to win business and close deals\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Demonstrated experience and success in a sales role, preferably software sales\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ability to confidentially and effectively speak with prospects of all levels (including CEO’s \u0026amp;amp; VPs)\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Ability to work in fast paced, changing environment with minimal direction\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Self driven, motivated and results oriented\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Culture: \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;People enjoy working at Podium Melbourne because the team genuinely backs each other to win. We’re growing AU team with the energy of a startup and the credibility of a global product. You’ll find a high-performance culture that celebrates results, invests in your development, and makes time for the social side of work — because great teams are built on more than just targets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Competitive base salary + superannuation (confirm and disclose actual range)\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Uncapped commission — no threshold, earn from your first deal\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;$650/month Benefits \u0026amp;amp; Wellbeing allowance — spend it your way\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Transparent career development with a clear path to senior roles\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Queen \u0026amp;amp; Collins CBD office with end-of-trip facilities and bike storage\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Free snacks and drinks always stocked\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Equal opportunity employer — all backgrounds welcomed and valued\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":63006,"name":"Sales","child_ids":[78074,229809],"parent_id":null}],"offices":[{"id":66243,"name":"Melbourne","location":"Melbourne, Victoria, Australia","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7600482","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3334543,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7600482,"updated_at":"2026-03-24T10:32:31-04:00","requisition_id":"1220","title":"AI Customer Success Manager, Mid-Market","company_name":"Podium","first_published":"2026-02-09T18:25:48-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Podium, we’re seeking an \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Mid-Market Customer Success Manager\u0026lt;/strong\u0026gt; to work with our high-value customers. Our mission at Podium is to make business and customer communications more effective, convenient, and streamlined with our products that leverage AI. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn. We’re looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. Within this role, you’ll have ample opportunity for career advancement and cross-functional partnership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary post-sales point of contact for a variety of Mid-Market business customers. You’ll be the quarterback for the customer at Podium for inquiries, issues, and escalations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage with customers during the renewal process to secure renewals and drive customer retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively anticipate and address potential challenges to ensure a seamless customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop strong relationships with customers and become a trusted advisor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally to relay product feedback\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience and passion for increasing the value of the customer by increasing the breadth and/or depth of their usage of products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to go above and beyond to maximize retention save %\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience and success in a customer success or account management role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to confidently and effectively speak with customers of all levels (including CEO’s, Owners \u0026amp;amp; VPs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to provide strategic contributions through proven active involvement in shaping departmental strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technically adept and able to grasp complex software concepts quickly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scored top 10% in your performance reviews for the past 3 years\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years customer success, onboarding or account management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years B2B software experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4-year degree required\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistent over-achievement in past and current positions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local businesses\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work in \u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=ZQNRDfl243k\u0026quot;\u0026gt;Podium HQ\u0026lt;/a\u0026gt; in Lehi, UT 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7528142","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3334522,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7528142,"updated_at":"2026-03-10T17:43:33-04:00","requisition_id":"1219","title":"AI Customer Success Manager - SMB","company_name":"Podium","first_published":"2026-01-09T17:31:01-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an AI Customer Success Manager (SMB), you will own the success and health for a segment of Podium’s small business customers. You will develop strategies that increase engagement and delight customers while mitigating churn. You’ll partner with your portfolio customers throughout their Podium journey by listening, understanding and collaborating to ensure they get the most out of Podium’s Interaction Management platform and deliver their business goals. You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary post-sales point of contact for a variety of small business customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers achieve maximum value from products and achieve business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for identifying opportunities for upselling and cross-selling within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage with customers during the renewal process to secure renewals and drive customer retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of each customer\u0026#39;s business objectives and industry challenges. Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary point of contact for customer inquiries, issues, and escalations. Proactively anticipate and address potential challenges to ensure a seamless customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop strong relationships with customers and become a trusted advisor. Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and interpersonal skills, with the ability to build rapport and credibility with customers at all levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technically adept and able to grasp complex software concepts quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathetic and customer-centric mindset, committed to driving customer success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Results-driven with a focus on meeting and exceeding customer satisfaction and retention goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative team player with the ability to work cross-functionally to achieve common objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer success platforms and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with CRM and customer support software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of online reputation management and customer feedback processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work in Lehi, UT, 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7798018","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3397275,"location":{"name":"Remote, US"},"metadata":null,"id":7798018,"updated_at":"2026-04-09T10:50:22-04:00","requisition_id":"1262","title":"AI Customer Success Manager - SMB (Automotive)","company_name":"Podium","first_published":"2026-04-09T10:50:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;operating principles\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Regional Customer Success Manager (SMB), you will own the success and health for a segment of Podium’s small business customers. You will develop strategies that increase engagement and delight customers while mitigating churn. You’ll partner with your portfolio customers throughout their Podium journey by listening, understanding, and collaborating to ensure they get the most out of Podium’s Interaction Management platform and deliver their business goals. You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will be expected to travel up to 20% of the time.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary post-sales point of contact for a variety of small business customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers achieve maximum value from products and achieve business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for identifying opportunities for upselling and cross-selling within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage with customers during the renewal process to secure renewals and drive customer retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of each customer\u0026#39;s business objectives and industry challenges. Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary point of contact for customer inquiries, issues, and escalations. Proactively anticipate and address potential challenges to ensure a seamless customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop strong relationships with customers and become a trusted advisor. Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and interpersonal skills, with the ability to build rapport and credibility with customers at all levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technically adept and able to grasp complex software concepts quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathetic and customer-centric mindset, committed to driving customer success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Results-driven with a focus on meeting and exceeding customer satisfaction and retention goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative team player with the ability to work cross-functionally to achieve common objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer success platforms and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with CRM and customer support software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of online reputation management and customer feedback processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local businesses\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7747081","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3397275,"location":{"name":"Remote, New York"},"metadata":null,"id":7747081,"updated_at":"2026-04-09T10:49:10-04:00","requisition_id":"1262","title":"AI Customer Success Manager - SMB (Automotive)","company_name":"Podium","first_published":"2026-03-24T15:29:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;operating principles\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Regional Customer Success Manager (SMB), you will own the success and health for a segment of Podium’s small business customers. You will develop strategies that increase engagement and delight customers while mitigating churn. You’ll partner with your portfolio customers throughout their Podium journey by listening, understanding, and collaborating to ensure they get the most out of Podium’s Interaction Management platform and deliver their business goals. You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will be expected to travel up to 20% of the time.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary post-sales point of contact for a variety of small business customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers achieve maximum value from products and achieve business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for identifying opportunities for upselling and cross-selling within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage with customers during the renewal process to secure renewals and drive customer retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of each customer\u0026#39;s business objectives and industry challenges. Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary point of contact for customer inquiries, issues, and escalations. Proactively anticipate and address potential challenges to ensure a seamless customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop strong relationships with customers and become a trusted advisor. Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and interpersonal skills, with the ability to build rapport and credibility with customers at all levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technically adept and able to grasp complex software concepts quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathetic and customer-centric mindset, committed to driving customer success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Results-driven with a focus on meeting and exceeding customer satisfaction and retention goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative team player with the ability to work cross-functionally to achieve common objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer success platforms and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with CRM and customer support software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of online reputation management and customer feedback processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local businesses\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7798020","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3397275,"location":{"name":"Remote, US"},"metadata":null,"id":7798020,"updated_at":"2026-04-09T10:50:46-04:00","requisition_id":"1262","title":"AI Customer Success Manager - SMB (Automotive)","company_name":"Podium","first_published":"2026-04-09T10:50:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local businesses.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;operating principles\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Regional Customer Success Manager (SMB), you will own the success and health for a segment of Podium’s small business customers. You will develop strategies that increase engagement and delight customers while mitigating churn. You’ll partner with your portfolio customers throughout their Podium journey by listening, understanding, and collaborating to ensure they get the most out of Podium’s Interaction Management platform and deliver their business goals. You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will be expected to travel up to 20% of the time.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary post-sales point of contact for a variety of small business customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help customers achieve maximum value from products and achieve business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for identifying opportunities for upselling and cross-selling within existing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage with customers during the renewal process to secure renewals and drive customer retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of each customer\u0026#39;s business objectives and industry challenges. Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary point of contact for customer inquiries, issues, and escalations. Proactively anticipate and address potential challenges to ensure a seamless customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop strong relationships with customers and become a trusted advisor. Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and interpersonal skills, with the ability to build rapport and credibility with customers at all levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technically adept and able to grasp complex software concepts quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathetic and customer-centric mindset, committed to driving customer success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Results-driven with a focus on meeting and exceeding customer satisfaction and retention goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative team player with the ability to work cross-functionally to achieve common objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with customer success platforms and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with CRM and customer support software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of online reputation management and customer feedback processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local businesses\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7542672","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3339016,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7542672,"updated_at":"2026-03-10T17:42:18-04:00","requisition_id":"1227","title":"AI Enterprise Customer Success Manager","company_name":"Podium","first_published":"2026-01-15T13:51:05-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an AI Enterprise CSM, you will be responsible for supporting the relationships with Podium’s high-value, strategic clients. You will help ensure customer satisfaction, support product adoption, and assist in demonstrating to our clients the value they are getting out of Podium’s interaction platform. You will also aid in retaining and increasing the revenue from your customer portfolio.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;What you will be doing:\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary post-sales point of contact for a variety of Enterprise business customers. You’ll be the quarterback for the customer at Podium for inquiries, issues, and escalations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee various projects occurring simultaneously across different departments to ensure that your customer portfolio is progressing towards their goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help clients set performance goals and obsess over their success. You will help analyze performance, troubleshoot client challenges, and design creative solutions to obstacles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will assist in managing the lifecycle of your customer portfolio, which will be a pipeline of high-intensity projects. You will always be looking for new ways to work smarter, increase your effectiveness, and delight our clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively anticipate and address potential challenges to ensure a seamless customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Email/direct customer communication expectations are determined by customer need. Both the AM and CSM should be CC’d to support as appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintaining documentation/SOPs for customer account details with assistance from the Account Executive.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with reporting the value of Podium products in weekly syncs, monthly check-ins, and quarterly EBRs, as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage with customers during the renewal process to secure renewals and drive customer retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tracking cases, bugs, and ongoing projects.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally to relay product feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your metrics will be focused on growth and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will travel 15% to 20% of the time.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;What you should have:\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of Enterprise Customer Success experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in Automotive, Home Services, or a similar industry\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of AI capabilities and trends, with experience integrating AI-driven solutions into daily work or team processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to identify and highlight customer ROI and business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to think at scale while balancing customer experience outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellence in achieving net retention goals and contributing significantly to the other team\u0026#39;s revenue and engagement metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong skills in being a thought leader for the team and company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in helping clients make better decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Success in effectively decreasing churn, increasing revenue, and wowing your customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in professional services, managed services, or a SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think like an owner. You will need to quickly understand a client\u0026#39;s business and see the big picture while building things that last.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidence in confronting daily changes and obstacles is required to succeed in this environment of mastering new things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focused on being solution-oriented with creative and efficient options.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Come prepared each day to take initiative and have the motivation to complete tasks assigned by the team or discussed with your customer portfolio.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work in \u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=ZQNRDfl243k\u0026quot;\u0026gt;Podium HQ\u0026lt;/a\u0026gt; in Lehi, UT, 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7528187","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3334543,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7528187,"updated_at":"2026-03-24T10:32:02-04:00","requisition_id":"1220","title":"AI Mid-Market Customer Success Manager","company_name":"Podium","first_published":"2026-01-09T17:36:13-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Podium, we’re seeking an \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Mid-Market Customer Success Manager\u0026lt;/strong\u0026gt; to work with our high-value customers. Our mission at Podium is to make business and customer communications more effective, convenient, and streamlined with our products that leverage AI. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn. We’re looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. Within this role, you’ll have ample opportunity for career advancement and cross-functional partnership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary post-sales point of contact for a variety of Mid-Market business customers. You’ll be the quarterback for the customer at Podium for inquiries, issues, and escalations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage with customers during the renewal process to secure renewals and drive customer retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively anticipate and address potential challenges to ensure a seamless customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop strong relationships with customers and become a trusted advisor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally to relay product feedback\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience and passion for increasing the value of the customer by increasing the breadth and/or depth of their usage of products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to go above and beyond to maximize retention save %\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience and success in a customer success or account management role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to confidently and effectively speak with customers of all levels (including CEO’s, Owners \u0026amp;amp; VPs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to provide strategic contributions through proven active involvement in shaping departmental strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technically adept and able to grasp complex software concepts quickly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scored top 10% in your performance reviews for the past 3 years\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years customer success, onboarding or account management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years B2B software experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4-year degree required\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistent over-achievement in past and current positions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work in \u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=ZQNRDfl243k\u0026quot;\u0026gt;Podium HQ\u0026lt;/a\u0026gt; in Lehi, UT 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7597038","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3344065,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7597038,"updated_at":"2026-03-10T17:49:44-04:00","requisition_id":"1232","title":"AI Onboarding Specialist","company_name":"Podium","first_published":"2026-02-06T18:15:30-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the organization and management of account connections, integration fulfillment, tailored team trainings for all locations in any given account, resolving customer issues, and customer usage monitoring to bring about the successful completion of new customer implementation. The Onboarding Manager also has a major role in creating new processes internally and needs to be able to adjust quickly to changing circumstances.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Primary contact during the first 30 days of new customer experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Podium product expert\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage potential escalations within the first 30 days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate all account connections (product and integration-related)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure product adoption through various outreach methods and health scoring of accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and configure AI agents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure effective hand-off to CSMs after the onboarding period is over\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct full-team trainings for all locations in every account, covering best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinating and responding to client issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building new processes and working with different departments to create a smooth implementation experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years of experience in a customer onboarding/implementation role (in SaaS is a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A bachelor\u0026#39;s degree in business or a similar field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience communicating directly with clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of managing multiple concurrent projects with varying complexity levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with prior experience navigating complex customer environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to sort through large volumes of data and drive insights and results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in further understanding and working with AI agents\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Gainsight and Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local businesses\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Transparent culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work onsite in Lehi, UT, 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great opportunities for career growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7557676","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3344065,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7557676,"updated_at":"2026-03-23T17:59:50-04:00","requisition_id":"1232","title":"AI Onboarding Specialist - Automotive","company_name":"Podium","first_published":"2026-01-22T11:50:58-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the organization and management of account connections, integration fulfillment, tailored team trainings for all locations in any given account, resolving customer issues, and customer usage monitoring to bring about the successful completion of new customer implementation. The Onboarding Manager also has a major role in creating new processes internally and needs to be able to adjust quickly to changing circumstances.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Primary contact during the first 30 days of the new customer experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Podium product expert\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage potential escalations within the first 30 days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate all account connections (product and integration-related)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure product adoption through various outreach methods and health scoring of accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and configure AI agents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure effective hand-off to CSMs after the onboarding period is over\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct full-team trainings for all locations in every account, covering best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinating and responding to client issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building new processes and working with different departments to create a smooth implementation experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years of experience in a customer onboarding/implementation role (in SaaS is a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A bachelor\u0026#39;s degree in business or a similar field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience communicating directly with clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of managing multiple concurrent projects with varying complexity levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with prior experience navigating complex customer environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to sort through large volumes of data and drive insights and results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in further understanding and working with AI agents\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Gainsight and Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local businesses\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Transparent culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work onsite in Lehi, UT, 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great opportunities for career growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7654696","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3344065,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7654696,"updated_at":"2026-03-10T17:51:11-04:00","requisition_id":"1232","title":"AI Onboarding Specialist - Home Services","company_name":"Podium","first_published":"2026-02-25T12:30:11-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the organization and management of account connections, integration fulfillment, tailored team trainings for all locations in any given account, resolving customer issues, and customer usage monitoring to bring about the successful completion of new customer implementation. The Onboarding Manager also has a major role in creating new processes internally and needs to be able to adjust quickly to changing circumstances.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Primary contact during the first 30 days of new customer experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Podium product expert\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage potential escalations within the first 30 days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate all account connections (product and integration-related)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure product adoption through various outreach methods and health scoring of accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and configure AI agents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure effective hand-off to CSMs after the onboarding period is over\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct full-team trainings for all locations in every account, covering best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinating and responding to client issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building new processes and working with different departments to create a smooth implementation experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years of experience in a customer onboarding/implementation role (in SaaS is a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A bachelor\u0026#39;s degree in business or a similar field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience communicating directly with clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of managing multiple concurrent projects with varying complexity levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with prior experience navigating complex customer environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to sort through large volumes of data and drive insights and results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in further understanding and working with AI agents\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Gainsight and Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local businesses\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Transparent culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work onsite in Lehi, UT, 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great opportunities for career growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7654693","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3344065,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7654693,"updated_at":"2026-03-10T17:51:41-04:00","requisition_id":"1232","title":"AI Onboarding Specialist - Medspa","company_name":"Podium","first_published":"2026-02-25T12:29:12-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the organization and management of account connections, integration fulfillment, tailored team trainings for all locations in any given account, resolving customer issues, and customer usage monitoring to bring about the successful completion of new customer implementation. The Onboarding Manager also has a major role in creating new processes internally and needs to be able to adjust quickly to changing circumstances.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Primary contact during the first 30 days of new customer experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Podium product expert\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage potential escalations within the first 30 days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate all account connections (product and integration-related)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure product adoption through various outreach methods and health scoring of accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and configure AI agents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure effective hand-off to CSMs after the onboarding period is over\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct full-team trainings for all locations in every account, covering best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinating and responding to client issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building new processes and working with different departments to create a smooth implementation experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years of experience in a customer onboarding/implementation role (in SaaS is a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A bachelor\u0026#39;s degree in business or a similar field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience communicating directly with clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of managing multiple concurrent projects with varying complexity levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with prior experience navigating complex customer environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to sort through large volumes of data and drive insights and results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in further understanding and working with AI agents\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Gainsight and Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Transparent culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work onsite in Lehi, UT, 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great opportunities for career growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/6650463","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3079211,"location":{"name":"Guatemala, Guatemala"},"metadata":null,"id":6650463,"updated_at":"2026-06-03T00:45:53-04:00","requisition_id":"1061","title":"AI Strategic Customer Success Consultant","company_name":"Podium","first_published":"2026-03-23T17:01:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As an \u0026lt;strong\u0026gt;AI\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Strategic Customer Success Consultant\u0026lt;/strong\u0026gt;, you will be responsible for supporting the relationships with Podium’s high-value, strategic clients. You will help ensure customer satisfaction, support product adoption, and assist in demonstrating to our clients the value they are getting out of Podium’s interaction platform. You will also aid in retaining and increasing the revenue from your customer portfolio.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;What you will be doing:\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partnering with an Enterprise Customer Success Manager, you will help business owners identify, design, and implement the process changes that will make Podium a seamless part of their business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a book of Strategic Enterprise customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee various projects occurring simultaneously across different departments to ensure that your customer portfolio is progressing towards their goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help clients set performance goals and obsess over their success. You will help analyze performance, troubleshoot client challenges, and design creative solutions to obstacles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will assist in managing the lifecycle of your customer portfolio, which will be a pipeline of high-intensity projects. You will always be looking for new ways to work smarter, increase your effectiveness, and delight our clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your metrics will be focused on growth and retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Email/direct customer communication expectations are determined by customer need. Both the AM and CSM should be CC’d to support as appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintaining documentation/SOPs for customer account details with assistance from the AM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with reporting the value of Podium products in weekly syncs, monthly check-ins, and quarterly EBRs, as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tracking cases, bugs, and ongoing projects.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;What you should have:\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of Customer Success experience, Enterprise experience a plus, but not required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to identify and highlight customer ROI and business value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to think at scale while balancing customer experience outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellence in achieving net retention goals and contributing significantly to the other team\u0026#39;s revenue and engagement metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong skills in being a thought leader for the team and company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in helping clients make better decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Success in effectively decreasing churn, increasing revenue, and wowing your customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in professional services, managed services, or a SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think like an owner. You will need to quickly understand a client\u0026#39;s business and see the big picture while building things that last.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidence confronting daily changes and obstacles in order to succeed in this environment of mastering new things.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focused on being solution-oriented with creative and efficient options.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Come prepared each day to take initiative and have the motivation to complete tasks assigned by the team or discussed with your customer portfolio.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;What you should know:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Must be available to work onsite at our Guatemala City office in Zone 10, Monday - Friday\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bono 14 and Christmas bonus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;13 paid holidays throughout the year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The office is located in Zone 10, Edificio Interamericas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":215364,"name":"Guatemala","location":"Guatemala, Guatemala","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7905172","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3436447,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7905172,"updated_at":"2026-05-12T11:16:31-04:00","requisition_id":"1291","title":"Analytics Engineer","company_name":"Podium","first_published":"2026-05-12T11:16:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Analytics Engineer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will build out foundational agentic data tooling to support sales analytics and operations. As an Analytics Engineer at Podium you will be responsible for the infrastructure that supports all analytics projects, dashboards, reports, and models. Your direct stakeholders will be the internal Sales Operations and Analytics team but you will also work cross-functionally with talented Software Engineers, Data Engineers, and Data Scientists. The core responsibilities require you to create new data models and data agents on Snowflake. This role is a balance between a Data Analyst and a Data Engineer. You should be equally comfortable and excited about coding and modeling as you are about mentoring, training, and empowering a team of Analysts and Data Scientists.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement a semantic data warehouse layer on top of our datalake using Snowflake and dbt\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect scalable data solutions that empower all of Podium to work with data through agentic processes more easily and efficiently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write documentation for best practices and to record Podium’s data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow best practices around version control and mentor Data Analysts and Data Scientists on version control\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of work experience with SQL and experience with multiple flavors, Snowflake preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of work experience with Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of work experience using Git for version control\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using \u0026lt;strong\u0026gt;dbt and Snowflake\u0026lt;/strong\u0026gt; is desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated knowledge of how agents interact with data and how to build secure, scalable data interfaces for humans and AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong drive to organize and document data in a reproducible manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand the business logic for structuring data in a given way while also understanding and overcoming the technical limitations and challenges of implementing the desired data structure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eagerness to work on development of internal tools, systems, packages, process, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven record of providing analyses that have tangible impact on the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Degree in Computer Science, Math, Statistics, Engineering, Economics, Information Systems, or hands on job experience with data science or analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are committed to honesty and a diverse and inclusive workplace\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting \u0026lt;strong\u0026gt;Sales operations and GTM teams\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;(If local to Utah) Work in\u0026lt;a href=\u0026quot;https://podium.wistia.com/medias/3tvlyz6urx\u0026quot;\u0026gt; this building\u0026lt;/a\u0026gt; in Lehi, UT 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7918964","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3441989,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7918964,"updated_at":"2026-05-13T11:37:09-04:00","requisition_id":"1295","title":"Associate Partner Manager, Automotive OEM","company_name":"Podium","first_published":"2026-05-13T11:37:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Podium is seeking an Associate Partner Manager, Automotive OEM Partnerships, to join our growing Automotive Partnerships team. This role will play a critical part in managing and expanding strategic OEM and automotive partner relationships while driving execution across complex, cross-functional initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is highly organized, relationship-driven, and comfortable managing large automotive accounts and multi-stakeholder projects in a fast-paced environment. This individual should possess strong project management capabilities, experience coordinating complex initiatives across internal and external teams, and the ability to build credibility with partner leadership teams, field organizations, and dealer networks.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support and manage relationships with key partners to drive revenue growth and maximize engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trust and maintain strong working relationships with partner leadership, field teams, and operational stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and coordinate complex partnership initiatives, product launches, pilot programs, and go-to-market activities across multiple teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage cross-functional coordination between Partnerships, Sales, Marketing, Customer Success, Product, and Support teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own project timelines, identify risks, remove blockers, and proactively drive projects forward in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate and manage opportunities for partner events, field activations, conferences, and engagement campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be available to travel monthly to support partner relationship management and field initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain strong awareness of automotive industry trends, partner priorities, dealership operations, and competitive partnership activity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What We’re Looking For\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years of experience in business development, project management, or sales within the Automotive industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage large strategic relationships and coordinate across multiple stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management skills with experience leading complex, cross-functional initiatives from planning through execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills with the ability to manage multiple priorities simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience leading strategic, in-person meetings with key stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated, proactive, and results-oriented mindset with strong attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Automotive OEMs, large dealer groups, or automotive technology providers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SaaS platforms, CRM systems, and digital marketing tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of OEM programs, auto dealerships, or the automotive dealer technology space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to analyze partner performance metrics to inform strategy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Why Join Podium?\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to play a meaningful role in Podium’s continued growth within the Automotive industry while working alongside a high-performing partnerships team. You’ll have the chance to manage impactful partner relationships, lead strategic initiatives, and help shape the future of automotive customer engagement technology. If you are passionate about partnerships and driving business impact, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;(If local to Utah) Work in\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=ZQNRDfl243k\u0026quot;\u0026gt; this building\u0026lt;/a\u0026gt; in Lehi, UT 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63013,"name":"Corporate Development","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7862090","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3423666,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7862090,"updated_at":"2026-06-09T10:56:00-04:00","requisition_id":"1284","title":"Associate Product Manager - Internal Tools","company_name":"Podium","first_published":"2026-04-28T13:07:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Associate Product Manager on the Internal Tools team, you will define and build the systems, platforms, and automation that power how our go-to-market team operates, engages with customers, and drives business growth with special attention to the marketing team. Your work will directly impact sales and marketing efficiency, lead generation, and revenue performance across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is both strategic and execution-focused: you will own the vision, roadmap, and outcomes of internal marketing tools—spanning communication platforms, automation and operations platforms, reporting platforms, and our marketing website—enabling the marketing team to execute on company-wide strategy at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A major focus will be launching and iterating on tools and automation that help our marketing team capture, manage, and convert leads more effectively—while ensuring the systems they rely on are fast, reliable, and deeply integrated with Podium’s broader platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Vision and Roadmap: \u0026lt;/strong\u0026gt;Define and drive the vision and roadmap for internal marketing platforms and automation that elevate team performance, streamline workflows, and enable more effective customer engagement. Own the strategy for communication platforms, automation tools, reporting infrastructure, and the marketing website.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI and Automation Integration: \u0026lt;/strong\u0026gt;Identify and implement opportunities to apply AI and automation within marketing workflows, reducing manual effort, improving decision-making, and increasing the quality and consistency of customer interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Zero to One Product Development and Ownership: \u0026lt;/strong\u0026gt;Lead the end-to-end development of new internal products, platforms, and systems—from concept through launch. Own the adoption, performance, and measurable impact on key business outcomes such as lead conversion, campaign efficiency, and reporting accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration: \u0026lt;/strong\u0026gt;Collaborate with Marketing, Sales, Customer Success, Finance, and Engineering teams to identify needs, define requirements, and ensure successful rollout and adoption of internal tools. Act as a product evangelist internally, ensuring buy-in across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Insights and Feedback: \u0026lt;/strong\u0026gt;Engage directly with internal users—primarily the marketing team—to gather feedback and insights that drive product improvements and future innovation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Decisions: \u0026lt;/strong\u0026gt;Leverage product, usage, and business performance data to inform decisions and maximize impact. Continuously analyze product metrics and user behavior to uncover new opportunities for growth and efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Communication: \u0026lt;/strong\u0026gt;Communicate effectively with executive leadership, demonstrating strong executive presence and the ability to influence strategic decisions through clear and compelling product insights and recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of product management experience with a track record of successfully delivering web-based products, ideally in SaaS, marketing technology, or communication tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High agency and ownership, with a willingness to tackle problems end-to-end, learning what’s necessary along the way to ensure successful outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enthusiasm for AI, with a solid understanding of AI systems, including autonomous agents and their practical applications in marketing and automation contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in fast-paced technical environments, adept at working with cross-functional teams to drive product vision, define requirements, and guide projects through key milestones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to manage the entire product lifecycle, from concept to launch, and continuously optimize for growth and user success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration skills, with a proven ability to work cross-functionally with engineering, design, AI, and marketing teams to deliver high-impact products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills, with hands-on experience in SQL and data visualization tools to drive data-informed product decisions and measure success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with the ability to clearly articulate product strategies, updates, and insights to a wide range of audiences, including executive leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading the development of new products from scratch, with a strong bias toward action and execution in dynamic, fast-moving environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for helping teams work smarter and enabling businesses to engage with customers more effectively through innovative internal tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;(If local to Utah) Work in \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://podium.wistia.com/medias/3tvlyz6urx\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;this building \u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;in Lehi, UT 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan with company matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":63010,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/6447143","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3019423,"location":{"name":"Islamabad, Pakistan"},"metadata":null,"id":6447143,"updated_at":"2026-05-22T14:12:14-04:00","requisition_id":"996","title":"Associate Sales Development Representative (In-Office Islamabad, Pakistan)","company_name":"Podium","first_published":"2026-05-04T21:13:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect, educate \u0026amp;amp; qualify leads to create sales-ready opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master the ability to evangelize the Podium story\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align Podium solutions with prospect business objectives \u0026amp;amp; needs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with sales reps to schedule prospect calls, meetings and demos\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make strategic outbound calls \u0026amp;amp; emails daily\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acquire key prospect data from the initial conversation, from the web and other sources, and ensure clean and accurate data is entered and maintained in CRM\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve or exceed monthly quotas of qualified appointments/demos scheduled and deals closed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Geographically located in ISLAMABAD/RAWALPINDI and MUST come into our office\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Speak English fluently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4-year degree preferred in Business or related field preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ months of customer facing experience in the US market. US Sales experience is highly preferred but not a must\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note that candidates who have interviewed with our team within the past 6 months are not eligible for re-evaluation at this time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":229809,"name":"Offshore Sales Development","child_ids":[],"parent_id":78074}],"offices":[{"id":90195,"name":"Pakistan","location":"Pakistan","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/6447162","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3019434,"location":{"name":"Lahore, Pakistan"},"metadata":null,"id":6447162,"updated_at":"2026-05-22T14:12:09-04:00","requisition_id":"998","title":"Associate Sales Development Representative (In-Office Lahore, Pakistan)","company_name":"Podium","first_published":"2026-05-22T14:12:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect, educate \u0026amp;amp; qualify leads to create sales-ready opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master the ability to evangelize the Podium story\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align Podium solutions with prospect business objectives \u0026amp;amp; needs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with sales reps to schedule prospect calls, meetings and demos\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make strategic outbound calls \u0026amp;amp; emails daily\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acquire key prospect data from the initial conversation, from the web and other sources, and ensure clean and accurate data is entered and maintained in CRM\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve or exceed monthly quotas of qualified appointments/demos scheduled and deals closed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Geographically located in Lahore and MUST come into our office\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Speak English fluently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4-year degree preferred in Business or related field preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ months of customer facing experience in the US market. US Sales experience is highly preferred but not a must\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note that candidates who have interviewed with our team within the past 6 months are not eligible for re-evaluation at this time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":229809,"name":"Offshore Sales Development","child_ids":[],"parent_id":78074}],"offices":[{"id":90195,"name":"Pakistan","location":"Pakistan","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/6462897","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3024808,"location":{"name":"Guatemala, Guatemala"},"metadata":null,"id":6462897,"updated_at":"2026-02-15T13:32:01-05:00","requisition_id":"1002","title":"Customer Onboarding Manager","company_name":"Podium","first_published":"2024-12-10T17:26:22-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2 data-start=\u0026quot;417\u0026quot; data-end=\u0026quot;433\u0026quot;\u0026gt;Role Overview\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;435\u0026quot; data-end=\u0026quot;747\u0026quot;\u0026gt;As a Customer Onboarding Manager, you will own the first 60 days of the customer journey, ensuring a seamless implementation and successful product launch. You are responsible for driving time-to-value, coordinating integrations, leading customer trainings, and setting the foundation for long-term retention.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;749\u0026quot; data-end=\u0026quot;959\u0026quot;\u0026gt;This is a project-management-driven, customer-facing role that requires strong organization, technical confidence, and the ability to manage multiple concurrent implementations in a fast-paced SaaS environment.\u0026lt;/p\u0026gt;\n\u0026lt;hr data-start=\u0026quot;961\u0026quot; data-end=\u0026quot;964\u0026quot;\u0026gt;\n\u0026lt;h2 data-start=\u0026quot;966\u0026quot; data-end=\u0026quot;991\u0026quot;\u0026gt;What You Will Be Doing\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;993\u0026quot; data-end=\u0026quot;1814\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;993\u0026quot; data-end=\u0026quot;1087\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;995\u0026quot; data-end=\u0026quot;1087\u0026quot;\u0026gt;Serve as the primary point of contact during the first 30–60 days of the client\u0026#39;s lifecycle.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1088\u0026quot; data-end=\u0026quot;1157\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1090\u0026quot; data-end=\u0026quot;1157\u0026quot;\u0026gt;Lead end-to-end onboarding and implementation for new Podium accounts.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1158\u0026quot; data-end=\u0026quot;1227\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1160\u0026quot; data-end=\u0026quot;1227\u0026quot;\u0026gt;Coordinate product setup, integrations, and account configurations.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1228\u0026quot; data-end=\u0026quot;1315\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1230\u0026quot; data-end=\u0026quot;1315\u0026quot;\u0026gt;Drive time-to-value by ensuring customers successfully launch and adopt the platform.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1316\u0026quot; data-end=\u0026quot;1405\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1318\u0026quot; data-end=\u0026quot;1405\u0026quot;\u0026gt;Conduct tailored onboarding sessions and full-team trainings across customer locations.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1486\u0026quot; data-end=\u0026quot;1550\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1488\u0026quot; data-end=\u0026quot;1550\u0026quot;\u0026gt;Proactively manage and resolve onboarding-related escalations.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1551\u0026quot; data-end=\u0026quot;1625\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1553\u0026quot; data-end=\u0026quot;1625\u0026quot;\u0026gt;Maintain detailed documentation and project tracking within CRM systems.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1626\u0026quot; data-end=\u0026quot;1729\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1628\u0026quot; data-end=\u0026quot;1729\u0026quot;\u0026gt;Partner closely with Sales and Customer Success to ensure smooth handoff after onboarding completion.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;1816\u0026quot; data-end=\u0026quot;1819\u0026quot;\u0026gt;\n\u0026lt;h2 data-start=\u0026quot;1821\u0026quot; data-end=\u0026quot;1844\u0026quot;\u0026gt;What You Should Have\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1846\u0026quot; data-end=\u0026quot;2483\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;1846\u0026quot; data-end=\u0026quot;1884\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1848\u0026quot; data-end=\u0026quot;1884\u0026quot;\u0026gt;Fluent English (written and spoken).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1885\u0026quot; data-end=\u0026quot;2005\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1887\u0026quot; data-end=\u0026quot;2005\u0026quot;\u0026gt;3–5 years of experience in Customer Onboarding, Implementation, Account Setup, Project Manager or Training/Enablement.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2006\u0026quot; data-end=\u0026quot;2087\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2008\u0026quot; data-end=\u0026quot;2087\u0026quot;\u0026gt;Proven ability to manage multiple projects simultaneously with clear deadlines.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2088\u0026quot; data-end=\u0026quot;2155\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2090\u0026quot; data-end=\u0026quot;2155\u0026quot;\u0026gt;Strong client-facing communication skills and executive presence.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2156\u0026quot; data-end=\u0026quot;2217\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2158\u0026quot; data-end=\u0026quot;2217\u0026quot;\u0026gt;Experience leading virtual trainings or customer workshops.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2218\u0026quot; data-end=\u0026quot;2278\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2220\u0026quot; data-end=\u0026quot;2278\u0026quot;\u0026gt;High attention to detail and strong organizational skills.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2349\u0026quot; data-end=\u0026quot;2404\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2351\u0026quot; data-end=\u0026quot;2404\u0026quot;\u0026gt;Analytical mindset with comfort reviewing usage data.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2405\u0026quot; data-end=\u0026quot;2483\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2407\u0026quot; data-end=\u0026quot;2483\u0026quot;\u0026gt;Must be available to work onsite in Guatemala City (Zone 10), Monday–Friday.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;2485\u0026quot; data-end=\u0026quot;2488\u0026quot;\u0026gt;\n\u0026lt;h2 data-start=\u0026quot;2490\u0026quot; data-end=\u0026quot;2521\u0026quot;\u0026gt;What Will Make You Stand Out\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;2523\u0026quot; data-end=\u0026quot;2751\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;2523\u0026quot; data-end=\u0026quot;2596\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2525\u0026quot; data-end=\u0026quot;2596\u0026quot;\u0026gt;Experience with Salesforce, Gainsight, or other customer success tools.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2597\u0026quot; data-end=\u0026quot;2637\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2599\u0026quot; data-end=\u0026quot;2637\u0026quot;\u0026gt;Experience working with SMB customers.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2638\u0026quot; data-end=\u0026quot;2706\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2640\u0026quot; data-end=\u0026quot;2706\u0026quot;\u0026gt;Experience coordinating integrations or technical implementations.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2707\u0026quot; data-end=\u0026quot;2751\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2709\u0026quot; data-end=\u0026quot;2751\u0026quot;\u0026gt;Process improvement or operations mindset.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;2753\u0026quot; data-end=\u0026quot;2756\u0026quot;\u0026gt;\n\u0026lt;h2 data-start=\u0026quot;2758\u0026quot; data-end=\u0026quot;2781\u0026quot;\u0026gt;What You Should Know\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;2783\u0026quot; data-end=\u0026quot;3050\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;2783\u0026quot; data-end=\u0026quot;2823\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2785\u0026quot; data-end=\u0026quot;2823\u0026quot;\u0026gt;Onsite role – Zone 10, Guatemala City.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2824\u0026quot; data-end=\u0026quot;2864\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2826\u0026quot; data-end=\u0026quot;2864\u0026quot;\u0026gt;Monday–Friday, regular business hours.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2865\u0026quot; data-end=\u0026quot;3050\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2867\u0026quot; data-end=\u0026quot;2903\u0026quot;\u0026gt;Success in this role is measured by:\u0026lt;/p\u0026gt;\n\u0026lt;ul data-start=\u0026quot;2906\u0026quot; data-end=\u0026quot;3050\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;2906\u0026quot; data-end=\u0026quot;2931\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2908\u0026quot; data-end=\u0026quot;2931\u0026quot;\u0026gt;On-time implementations\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2934\u0026quot; data-end=\u0026quot;2976\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2936\u0026quot; data-end=\u0026quot;2976\u0026quot;\u0026gt;Product adoption within first 30–60 days\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2979\u0026quot; data-end=\u0026quot;3006\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2981\u0026quot; data-end=\u0026quot;3006\u0026quot;\u0026gt;Successful handoff to CSM\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;3009\u0026quot; data-end=\u0026quot;3050\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;3011\u0026quot; data-end=\u0026quot;3050\u0026quot;\u0026gt;Customer satisfaction during onboarding\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;3052\u0026quot; data-end=\u0026quot;3055\u0026quot;\u0026gt;\n\u0026lt;h2 data-start=\u0026quot;3057\u0026quot; data-end=\u0026quot;3068\u0026quot;\u0026gt;Benefits\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;3070\u0026quot; data-end=\u0026quot;3190\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;3070\u0026quot; data-end=\u0026quot;3099\u0026quot;\u0026gt;Competitive Salary - Starting at Q.9,000\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;3070\u0026quot; data-end=\u0026quot;3099\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;3072\u0026quot; data-end=\u0026quot;3099\u0026quot;\u0026gt;Law Benefits, Health and Life Insurance\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;3100\u0026quot; data-end=\u0026quot;3138\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;3102\u0026quot; data-end=\u0026quot;3138\u0026quot;\u0026gt;13 paid holidays throughout the year,\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":215364,"name":"Guatemala","location":"Guatemala, Guatemala","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/6449871","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3020521,"location":{"name":"Guatemala, Guatemala"},"metadata":null,"id":6449871,"updated_at":"2026-02-26T10:53:13-05:00","requisition_id":"1000","title":"Customer Success Manager","company_name":"Podium","first_published":"2024-12-10T16:43:56-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;p data-start=\u0026quot;389\u0026quot; data-end=\u0026quot;673\u0026quot;\u0026gt;As a Customer Success Manager (SMB), you will own the health, retention, and growth of a portfolio of small business customers. You will proactively drive product adoption, identify revenue expansion opportunities, and ensure customers realize measurable value from Podium’s platform.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;675\u0026quot; data-end=\u0026quot;998\u0026quot;\u0026gt;This is a high-volume, revenue-impacting role where you are directly responsible for renewals, churn mitigation, and account growth. You will act as a strategic partner to your customers, guiding them throughout their lifecycle and helping them achieve their business goals through Podium’s Interaction Management platform.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;h2 data-start=\u0026quot;1005\u0026quot; data-end=\u0026quot;1030\u0026quot;\u0026gt;What You Will Be Doing\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1032\u0026quot; data-end=\u0026quot;1853\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;1032\u0026quot; data-end=\u0026quot;1101\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1034\u0026quot; data-end=\u0026quot;1101\u0026quot;\u0026gt;Manage and act as the main point of contact for a high-volume portfolio (100+ Podium Clients).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1102\u0026quot; data-end=\u0026quot;1180\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1104\u0026quot; data-end=\u0026quot;1180\u0026quot;\u0026gt;Own customer renewals and be directly responsible for retention performance.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1181\u0026quot; data-end=\u0026quot;1260\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1183\u0026quot; data-end=\u0026quot;1260\u0026quot;\u0026gt;Identify and drive upsell opportunities within your portfolio.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1261\u0026quot; data-end=\u0026quot;1360\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1263\u0026quot; data-end=\u0026quot;1360\u0026quot;\u0026gt;Proactively monitor customer health, usage trends, and engagement metrics to mitigate\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;churn risk.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1361\u0026quot; data-end=\u0026quot;1461\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1363\u0026quot; data-end=\u0026quot;1461\u0026quot;\u0026gt;Educate customers on best practices to increase product adoption and ROI.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1627\u0026quot; data-end=\u0026quot;1765\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1629\u0026quot; data-end=\u0026quot;1765\u0026quot;\u0026gt;Collaborate cross-functionally with Sales, Onboarding, Product, and Marketing to advocate for customers and improve the overall experience.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;1766\u0026quot; data-end=\u0026quot;1853\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1768\u0026quot; data-end=\u0026quot;1853\u0026quot;\u0026gt;Maintain accurate CRM documentation and forecasdct renewal and expansion opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;1855\u0026quot; data-end=\u0026quot;1858\u0026quot;\u0026gt;\n\u0026lt;h2 data-start=\u0026quot;1860\u0026quot; data-end=\u0026quot;1883\u0026quot;\u0026gt;What You Should Have\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1885\u0026quot; data-end=\u0026quot;2583\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;1885\u0026quot; data-end=\u0026quot;2021\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;1887\u0026quot; data-end=\u0026quot;2021\u0026quot;\u0026gt;3–5 years of experience in Customer Success, Accounts Management, Retention, Collection, Sales, or simlar Customer-Facing roles (SaaS preferred).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2122\u0026quot; data-end=\u0026quot;2198\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2124\u0026quot; data-end=\u0026quot;2198\u0026quot;\u0026gt;Strong commercial mindset with comfort dicusing different commercial terms.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2199\u0026quot; data-end=\u0026quot;2270\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2201\u0026quot; data-end=\u0026quot;2270\u0026quot;\u0026gt;Great job stability is required.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2271\u0026quot; data-end=\u0026quot;2310\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2273\u0026quot; data-end=\u0026quot;2310\u0026quot;\u0026gt;Excellent written and spoken English.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2311\u0026quot; data-end=\u0026quot;2414\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2313\u0026quot; data-end=\u0026quot;2414\u0026quot;\u0026gt;Strong communication skills with the ability to influence and build trust with small business owners.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2415\u0026quot; data-end=\u0026quot;2503\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2417\u0026quot; data-end=\u0026quot;2503\u0026quot;\u0026gt;Analytical mindset with the ability to interpret usage data and identify risk signals.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2504\u0026quot; data-end=\u0026quot;2583\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2506\u0026quot; data-end=\u0026quot;2583\u0026quot;\u0026gt;Ability to work onsite in our Guatemala City (Zone 10) office, Monday–Friday.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;2585\u0026quot; data-end=\u0026quot;2588\u0026quot;\u0026gt;\n\u0026lt;h2 data-start=\u0026quot;2590\u0026quot; data-end=\u0026quot;2621\u0026quot;\u0026gt;What Will Make You Stand Out\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;2623\u0026quot; data-end=\u0026quot;2929\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;2623\u0026quot; data-end=\u0026quot;2671\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2625\u0026quot; data-end=\u0026quot;2671\u0026quot;\u0026gt;Experience in SaaS or technology environments.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2672\u0026quot; data-end=\u0026quot;2723\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2674\u0026quot; data-end=\u0026quot;2723\u0026quot;\u0026gt;Experience working for client porfolios.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2724\u0026quot; data-end=\u0026quot;2797\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2726\u0026quot; data-end=\u0026quot;2797\u0026quot;\u0026gt;Familiarity with CRM platforms (Salesforce) and customer success tools.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2798\u0026quot; data-end=\u0026quot;2849\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2800\u0026quot; data-end=\u0026quot;2849\u0026quot;\u0026gt;Experience working with small business customers.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;2850\u0026quot; data-end=\u0026quot;2929\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2852\u0026quot; data-end=\u0026quot;2929\u0026quot;\u0026gt;High adaptability and comfort in fast-paced, performance-driven environments.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;2931\u0026quot; data-end=\u0026quot;2934\u0026quot;\u0026gt;\n\u0026lt;h2 data-start=\u0026quot;2936\u0026quot; data-end=\u0026quot;2959\u0026quot;\u0026gt;What You Should Know\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;2961\u0026quot; data-end=\u0026quot;3154\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;2961\u0026quot; data-end=\u0026quot;3027\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;2963\u0026quot; data-end=\u0026quot;3027\u0026quot;\u0026gt;Onsite role – Zone 10, Guatemala City (Edificio Inter-americas).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;3028\u0026quot; data-end=\u0026quot;3070\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;3030\u0026quot; data-end=\u0026quot;3070\u0026quot;\u0026gt;Monday – Friday, regular business hours.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;3071\u0026quot; data-end=\u0026quot;3154\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;3073\u0026quot; data-end=\u0026quot;3154\u0026quot;\u0026gt;This role includes performance expectations.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;3156\u0026quot; data-end=\u0026quot;3159\u0026quot;\u0026gt;\n\u0026lt;h2 data-start=\u0026quot;3161\u0026quot; data-end=\u0026quot;3172\u0026quot;\u0026gt;Benefits\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;3174\u0026quot; data-end=\u0026quot;3282\u0026quot;\u0026gt;\n\u0026lt;li data-start=\u0026quot;3174\u0026quot; data-end=\u0026quot;3224\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;3176\u0026quot; data-end=\u0026quot;3224\u0026quot;\u0026gt;Competitive salary – Starting at Q10,000 monthly.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;3225\u0026quot; data-end=\u0026quot;3254\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;3227\u0026quot; data-end=\u0026quot;3254\u0026quot;\u0026gt;Law Benefit, Health and Life Insurance, free parking. Equipment is provided\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li data-start=\u0026quot;3255\u0026quot; data-end=\u0026quot;3282\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;3257\u0026quot; data-end=\u0026quot;3282\u0026quot;\u0026gt;13 days of paid holidays.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":215364,"name":"Guatemala","location":"Guatemala, Guatemala","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7965032","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3458064,"location":{"name":"Guatemala, Guatemala"},"metadata":null,"id":7965032,"updated_at":"2026-06-02T13:22:28-04:00","requisition_id":"1311","title":"Data Migration Specialist","company_name":"Podium","first_published":"2026-06-02T13:21:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;relative basis-auto flex-col -mb-(--composer-overlap-px) pb-(--composer-overlap-px) [--composer-overlap-px:28px] grow flex\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;flex flex-col text-sm\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;qMYqUG_convSearchResultHighlightRoot\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;\u0026quot; data-turn-id-container=\u0026quot;request-69bc46ac-2dac-832e-b77f-9e1693ba2740-33\u0026quot; data-is-intersecting=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;section class=\u0026quot;text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [\u0026amp;amp;:has([data-writing-block])\u0026gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\u0026quot; data-turn-id=\u0026quot;request-69bc46ac-2dac-832e-b77f-9e1693ba2740-33\u0026quot; data-turn-id-container=\u0026quot;request-69bc46ac-2dac-832e-b77f-9e1693ba2740-33\u0026quot; data-testid=\u0026quot;conversation-turn-378\u0026quot; data-scroll-anchor=\u0026quot;false\u0026quot; data-turn=\u0026quot;assistant\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;flex max-w-full flex-col gap-4 grow\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+\u0026amp;amp;]:mt-1\u0026quot; data-message-author-role=\u0026quot;assistant\u0026quot; data-message-id=\u0026quot;b87c8b2f-7a47-40e9-94e6-22d147336408\u0026quot; data-message-model-slug=\u0026quot;gpt-5-3-instant\u0026quot; data-turn-start-message=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;flex w-full flex-col gap-1 empty:hidden\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;markdown prose dark:prose-invert wrap-break-word w-full dark markdown-new-styling\u0026quot;\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;wsb8zj\u0026quot; data-start=\u0026quot;72\u0026quot; data-end=\u0026quot;92\u0026quot;\u0026gt;About Podium\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;93\u0026quot; data-end=\u0026quot;437\u0026quot;\u0026gt;Podium is an AI-powered lead conversion platform that helps local businesses turn more leads into customers through messaging, payments, and AI agents. We partner with tens of thousands of small and medium-sized businesses across North America, and every customer’s success starts with getting their data into Podium accurately and efficiently.\u0026lt;/p\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;1tm2hc\u0026quot; data-start=\u0026quot;444\u0026quot; data-end=\u0026quot;493\u0026quot;\u0026gt;About the Role: Data Migration Specialist\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;494\u0026quot; data-end=\u0026quot;787\u0026quot;\u0026gt;As a \u0026lt;strong data-start=\u0026quot;499\u0026quot; data-end=\u0026quot;528\u0026quot;\u0026gt;Data Migration Specialist\u0026lt;/strong\u0026gt;, you will ensure new Podium customers start with clean, accurate, and well-structured data from day one. You’ll work closely with Onboarding Managers and Customer Success Managers to extract, clean, transform, and import data from legacy systems into Podium.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;789\u0026quot; data-end=\u0026quot;1041\u0026quot;\u0026gt;This is a hands-on, technical role where you’ll work with Python, spreadsheets, and AI tools to streamline processes and solve complex data challenges. You’ll also play a key role in resolving high-priority customer data issues quickly and effectively.\u0026lt;/p\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;2e2cw4\u0026quot; data-start=\u0026quot;1048\u0026quot; data-end=\u0026quot;1070\u0026quot;\u0026gt;What You’ll Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1071\u0026quot; data-end=\u0026quot;1825\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1ptiwez\u0026quot; data-start=\u0026quot;1071\u0026quot; data-end=\u0026quot;1226\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1073\u0026quot; data-end=\u0026quot;1108\u0026quot;\u0026gt;Own end-to-end data migrations:\u0026lt;/strong\u0026gt; Extract data from third-party systems (CSV, APIs, database exports), clean and normalize it, and upload into Podium\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1f2ujrm\u0026quot; data-start=\u0026quot;1227\u0026quot; data-end=\u0026quot;1348\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1229\u0026quot; data-end=\u0026quot;1252\u0026quot;\u0026gt;Automate and scale:\u0026lt;/strong\u0026gt; Use Python (pandas) and advanced Excel/Google Sheets to transform and validate large datasets\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1hqpxe5\u0026quot; data-start=\u0026quot;1349\u0026quot; data-end=\u0026quot;1474\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1351\u0026quot; data-end=\u0026quot;1373\u0026quot;\u0026gt;Leverage AI tools:\u0026lt;/strong\u0026gt; Use tools like ChatGPT, Claude, and internal AI systems to accelerate data cleaning and validation\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;svc747\u0026quot; data-start=\u0026quot;1475\u0026quot; data-end=\u0026quot;1588\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1477\u0026quot; data-end=\u0026quot;1499\u0026quot;\u0026gt;Improve processes:\u0026lt;/strong\u0026gt; Identify patterns and propose improvements to make migrations faster and more accurate\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;x1b93\u0026quot; data-start=\u0026quot;1589\u0026quot; data-end=\u0026quot;1711\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1591\u0026quot; data-end=\u0026quot;1626\u0026quot;\u0026gt;Collaborate cross-functionally:\u0026lt;/strong\u0026gt; Work with Onboarding and CSM teams to define requirements and ensure data accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1r8m1ga\u0026quot; data-start=\u0026quot;1712\u0026quot; data-end=\u0026quot;1825\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1714\u0026quot; data-end=\u0026quot;1737\u0026quot;\u0026gt;Handle escalations:\u0026lt;/strong\u0026gt; Troubleshoot and resolve post-launch data issues with urgency and clear communication\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;4r2t4m\u0026quot; data-start=\u0026quot;1832\u0026quot; data-end=\u0026quot;1857\u0026quot;\u0026gt;What You’ll Bring\u0026lt;/h2\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1ght4nj\u0026quot; data-start=\u0026quot;1859\u0026quot; data-end=\u0026quot;1877\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1863\u0026quot; data-end=\u0026quot;1875\u0026quot;\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1878\u0026quot; data-end=\u0026quot;2387\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;120ymrk\u0026quot; data-start=\u0026quot;1878\u0026quot; data-end=\u0026quot;1988\u0026quot;\u0026gt;1–2 years of experience in a data or technical role (Data Analyst, RevOps, BI, Technical Onboarding, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1xmqer8\u0026quot; data-start=\u0026quot;1989\u0026quot; data-end=\u0026quot;2069\u0026quot;\u0026gt;Strong Python skills (pandas preferred) for data cleaning and transformation\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;8is1lp\u0026quot; data-start=\u0026quot;2070\u0026quot; data-end=\u0026quot;2159\u0026quot;\u0026gt;Advanced Excel/Google Sheets skills (pivot tables, VLOOKUP/XLOOKUP, complex formulas)\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1216j02\u0026quot; data-start=\u0026quot;2160\u0026quot; data-end=\u0026quot;2210\u0026quot;\u0026gt;Experience using AI tools to improve workflows\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1iotiv5\u0026quot; data-start=\u0026quot;2211\u0026quot; data-end=\u0026quot;2259\u0026quot;\u0026gt;Strong attention to detail and data accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;12aaw67\u0026quot; data-start=\u0026quot;2260\u0026quot; data-end=\u0026quot;2323\u0026quot;\u0026gt;Excellent English communication skills (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;5b5fgo\u0026quot; data-start=\u0026quot;2324\u0026quot; data-end=\u0026quot;2387\u0026quot;\u0026gt;Ability to work in ambiguous and fast-changing environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;k2ygzq\u0026quot; data-start=\u0026quot;2389\u0026quot; data-end=\u0026quot;2411\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2393\u0026quot; data-end=\u0026quot;2409\u0026quot;\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul data-start=\u0026quot;2412\u0026quot; data-end=\u0026quot;2586\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1t1zsyg\u0026quot; data-start=\u0026quot;2412\u0026quot; data-end=\u0026quot;2430\u0026quot;\u0026gt;SQL experience\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;26osu\u0026quot; data-start=\u0026quot;2431\u0026quot; data-end=\u0026quot;2468\u0026quot;\u0026gt;Experience working with REST APIs\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;qep8n2\u0026quot; data-start=\u0026quot;2469\u0026quot; data-end=\u0026quot;2537\u0026quot;\u0026gt;SaaS onboarding, implementation, or technical support experience\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;7ctw8g\u0026quot; data-start=\u0026quot;2538\u0026quot; data-end=\u0026quot;2586\u0026quot;\u0026gt;Familiarity with CRM or business data models\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;1lu6932\u0026quot; data-start=\u0026quot;2593\u0026quot; data-end=\u0026quot;2624\u0026quot;\u0026gt;Compensation \u0026amp;amp; Benefits\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;2625\u0026quot; data-end=\u0026quot;2784\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;s1qa9n\u0026quot; data-start=\u0026quot;2625\u0026quot; data-end=\u0026quot;2647\u0026quot;\u0026gt;Competitive salary starting from Q9,000.00\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;19el4x1\u0026quot; data-start=\u0026quot;2648\u0026quot; data-end=\u0026quot;2722\u0026quot;\u0026gt;Full benefits package (health coverage, Legal benefits, free parking)\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;hxpnrr\u0026quot; data-start=\u0026quot;2723\u0026quot; data-end=\u0026quot;2784\u0026quot;\u0026gt;Office in Guatemala City with a collaborative team\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;hxpnrr\u0026quot; data-start=\u0026quot;2723\u0026quot; data-end=\u0026quot;2784\u0026quot;\u0026gt;Onsite role in\u0026amp;nbsp;\u0026lt;strong data-start=\u0026quot;2840\u0026quot; data-end=\u0026quot;2875\u0026quot;\u0026gt;Zone 10, Edificio Interaméricas\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;hxpnrr\u0026quot; data-start=\u0026quot;2723\u0026quot; data-end=\u0026quot;2784\u0026quot;\u0026gt;Monday–Friday schedule\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;gjgm8q\u0026quot; data-start=\u0026quot;3007\u0026quot; data-end=\u0026quot;3036\u0026quot;\u0026gt;Why This Role Matters\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;3037\u0026quot; data-end=\u0026quot;3261\u0026quot;\u0026gt;A poor data migration can lose a customer on day one—while a great one builds trust immediately. In this role, you’ll directly shape that first impression, with the tools, autonomy, and support to deliver it at a high level.\u0026lt;/p\u0026gt;\n\u0026lt;br\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/section\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":63010,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":215364,"name":"Guatemala","location":"Guatemala, Guatemala","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7933290","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3445291,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7933290,"updated_at":"2026-05-16T15:50:54-04:00","requisition_id":"1299","title":"Deal Desk Analyst","company_name":"Podium","first_published":"2026-05-16T15:50:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Deal Desk Analyst to join our growing team and serve as a strategic partner to Sales, Finance, Legal, and Business Operations. This role is responsible for supporting the full quote-to-cash process, helping structure complex deals, and ensuring compliance with internal policies while maintaining a strong focus on business outcomes.\u0026amp;nbsp;You’ll play a key role in reviewing pricing and contract structures, supporting enterprise sales motions, improving operational processes, and helping scale the systems and frameworks that support revenue growth. This is a high-impact role for someone who is analytical, solutions-oriented, and comfortable balancing policy, risk, and practical business judgment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;wre56r\u0026quot; data-start=\u0026quot;0\u0026quot; data-end=\u0026quot;129\u0026quot;\u0026gt;Support the end-to-end quote-to-cash process, including deal structuring, pricing reviews, contract approvals, and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;e6pmj8\u0026quot; data-start=\u0026quot;130\u0026quot; data-end=\u0026quot;280\u0026quot;\u0026gt;Collaborate with \u0026lt;em class=\u0026quot;Highlight ht5d3f1157-fdf9-450e-8b74-97373b779801\u0026quot;\u0026gt;Sales\u0026lt;/em\u0026gt;, Finance, Legal, and Operations to ensure deals align with company policies, financial goals, and operational requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1thajbe\u0026quot; data-start=\u0026quot;281\u0026quot; data-end=\u0026quot;408\u0026quot;\u0026gt;Provide pricing guidance, analyze discounting and commercial terms, and support enterprise deal negotiations and approvals.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1svddy4\u0026quot; data-start=\u0026quot;409\u0026quot; data-end=\u0026quot;538\u0026quot;\u0026gt;Track deal performance, approval metrics, cycle times, and operational KPIs to identify trends and improvement opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;x2j2pe\u0026quot; data-start=\u0026quot;539\u0026quot; data-end=\u0026quot;669\u0026quot;\u0026gt;Drive process improvements across contracting, approvals, and workflow management to enhance scalability and \u0026lt;em class=\u0026quot;Highlight ht5d3f1157-fdf9-450e-8b74-97373b779801\u0026quot;\u0026gt;sales\u0026lt;/em\u0026gt; efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;3dz29j\u0026quot; data-start=\u0026quot;670\u0026quot; data-end=\u0026quot;787\u0026quot; data-is-last-node=\u0026quot;\u0026quot;\u0026gt;Support automation and AI-driven operational initiatives while maintaining documentation, SLAs, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Finance, Business, Economics, Accounting, or a related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3 to 5 years of experience in Deal Desk, Sales Operations, Pricing, Finance, Revenue Operations, or a related role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting high-volume deal environments with strong attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in SaaS, subscription-based, or technology businesses preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Excel or spreadsheet modeling skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce and quote-to-cash systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with CPQ platforms is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with data and operational reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to evaluate non-standard situations and exercise sound business judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solutions-oriented mindset with the ability to balance competing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of ownership, urgency, and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and collaboratively in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable navigating cross-functional discussions and internal negotiation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of core financial concepts such as revenue, gross margin, and profitability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SaaS pricing models and subscription-based business structures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Awareness of competitive dynamics and commercial deal strategy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Experience\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting enterprise or strategic sales teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with discounting strategies and approval frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to contract management or legal coordination within a sales process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience analyzing customer behavior, pricing trends, or deal performance data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in process automation, AI tooling, or operational efficiency initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":63007,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7967715","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3458814,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7967715,"updated_at":"2026-06-01T18:00:04-04:00","requisition_id":"1313","title":"Founder's Associate, Office of the CEO","company_name":"Podium","first_published":"2026-05-29T18:43:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;ABOUT THE ROLE\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Podium is hiring a Founder\u0026#39;s Associate to sit in the Office of the CEO and build Eric\u0026#39;s external presence from the ground up. This is not a content writing job. It\u0026#39;s one of the most unique early-career opportunities in tech right now.\u0026amp;nbsp;In this role, you\u0026#39;ll get a front-row seat to how one of the fastest-growing AI companies in the country operates, sitting in on product reviews, customer calls, and leadership meetings, and turning what you absorb into a content engine that drives real business outcomes.\u0026amp;nbsp;Over time, that presence will drive significant market awareness and become a sales accelerant through inbound interest, deal credibility, and category authority. This is a high-visibility, high-accountability role that requires someone who exercises extreme ownership, thrives in ambiguity, and performs well in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;RESPONSIBILITIES\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and deploy AI agents and workflows to capture raw material at scale; monitor what\u0026#39;s being said across channels, surface relevant trends, capture insights from meeting transcripts and customer conversations, and feed the content pipeline.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and publish a consistent drumbeat of high-impact, founder-led content on LinkedIn, X, and other owned channels. This is the core job.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shadow our CEO. Talk to customers. Interview front-line employees and company leaders to capture raw material and transform it into social optimized content at a high velocity.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a distinct founder voice and a narrative that demonstrates Podium’s credibility, expertise and differentiation. Help develop us as a category-defining voice in applied AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own social engagement end-to-end -- not just publishing, but building workflows to comment, repost, like, and share consistently; maintaining a hit list of influential voices in the business, AI, and SMB space; and showing up in the right conversations to build Eric\u0026#39;s presence and keep Podium in the zeitgeist.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a distinct founder voice and narrative that positions Podium as the category-defining voice in applied AI for local business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay obsessively current on trends in AI, SaaS, SMB, and the verticals Podium serves -- this person should already be all over X and immersed in these conversations before they apply.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write long-form content when needed: essays, op-eds, bylines that build category authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with marketing and sales on moments worth amplifying -- launches, customer wins, category-defining data.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;REQUIREMENTS\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-caliber, entrepreneurial role. We\u0026#39;re looking for someone who is sharp, hungry, and genuinely obsessed with AI -- who happens to also be a great communicator and storyteller.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Exceptional problem-solver and fast learner \u0026lt;/strong\u0026gt;-- figures things out, generates ideas without being asked, and operates with full autonomy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deep AI fluency and genuine hunger to build agents and workflows \u0026lt;/strong\u0026gt;-- not just a user, a builder; should be able to show us what they\u0026#39;ve built or tinkered with\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Exceptional writer and communicator \u0026lt;/strong\u0026gt;-- able to produce sharp hooks, strong long-form POVs, and content that actually earns attention; social media fluency is a plus but underlying writing quality matters more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High executive presence\u0026lt;/strong\u0026gt; -- polished, self-aware, and comfortable being in the room with a CEO week after week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Entrepreneurial spirit \u0026lt;/strong\u0026gt;-- drawn to the upside and ownership of this role, not just the job description\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High output, low ego\u0026lt;/strong\u0026gt; -- produces a lot, takes feedback fast, not precious about drafts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong understanding of B2B SaaS, AI, and local business \u0026lt;/strong\u0026gt;-- writes about our business with credibility, not just fluency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;NICE TO HAVE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building agentic content workflows (not just using AI tools, but wiring them together)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with vertical industries (auto, home services, healthcare/aesthetics)\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":63012,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/5588126","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":2751003,"location":{"name":"Lehi, Utah"},"metadata":null,"id":5588126,"updated_at":"2026-05-21T11:21:00-04:00","requisition_id":"786","title":"Inbound Sales Development Representative","company_name":"Podium","first_published":"2024-01-25T16:05:35-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Educate \u0026amp;amp; qualify \u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;marketing driven leads to create sales-ready opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Master the ability to evangelize the Podium story\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Align Podium solutions with prospect business objectives \u0026amp;amp; needs\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborate with sales reps to schedule prospect calls, meetings and demos\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Acquire key prospect data from the initial conversation, from the web and other sources, and ensure clean and accurate data is entered and maintained in CRM\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Achieve or exceed monthly quotas of qualified appointments/demos scheduled and deals closed\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Strong Communication skills- written and verbal\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Strong networking and relationship building ability\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Thrive in a dynamic, fast-paced, small team environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Exceptional at staying organized and being able to prioritize\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Self starter that is willing to wear multiple hats\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Open and transparent culture - Checkout this \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=ba2P5P9IMl0\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;video\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to see what it’s like to work at Podium\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Paid maternity and paternity leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Fertility Benefits\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Additional benefits for fully remote employees\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;40k Base with a 50k OTE (On-Target Earnings)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uncapped commissions + accelerators\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":78074,"name":"Sales Development","child_ids":[229809],"parent_id":63006}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7992759","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3467272,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7992759,"updated_at":"2026-06-09T12:40:36-04:00","requisition_id":"1318","title":"Integration Support Engineer ","company_name":"Podium","first_published":"2026-06-09T11:42:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The Integration Support Engineer is a critical player in a program that is key to our long-term success. We need someone who can coordinate the successful setup of direct integrations between Podium and our clients’ systems.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will coordinate standard and custom integration projects for Podiums clients.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will scope out and plan projects with strategic clients, ensuring that they are set up for long-term success and scalability.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will be comfortable configuring API settings and managing a work queue alongside Customer Success Account Managers (AMs/CSMs).\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will support our strategic clients and Account Managers (AMs/CSMs). The integrations you complete are key components in the overall success plan for the clients they manage.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will solve integration issues. Technical and process issues may arise during the initial integration or as dependent platforms change. You will troubleshoot and solve these problems.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will serve as an integrations expert across Podium and share customer needs for automations to continually improve the integrations and automations we offer.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will maintain high quality documentation of the clients integrations that we set up, as well as update any existing client workbooks/SOPs when needed.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will be explaining technical documentation, such as the Developer API Portal, to strategic clients that comprise both non-technical and technical audiences.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2-3 years prior experience setting up software or following technical operating procedures\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience using API’s, webhooks and FTP’s.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated over-achievement managing a large work queue\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience working directly with clients, comfortable explaining complex technical processes in a concise way to contacts in varying roles and technical aptitude at an organization\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will also need to be the type of person who:\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Constantly invents new and better ways to get tasks done.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Is accountable to others. Your projects will be part of a larger client engagement.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Earns the trust of your colleagues by always keeping your commitments.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Keep your key stakeholders informed on the progress being made in setting up integrations.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Is able to identify short-term and long-term issues or concerns related to client’s integrations and adjust projects accordingly.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Focuses on results. What you do has clear purpose and you are not satisfied until you achieve your planned outcomes.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7931913","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3445294,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7931913,"updated_at":"2026-05-15T17:43:37-04:00","requisition_id":"1300","title":"IT Helpdesk Intern","company_name":"Podium","first_published":"2026-05-15T17:43:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Technology Service Desk serves as the single point of contact for employee IT support needs, focusing on providing extraordinary customer service and ensuring the success of Podium employees across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an \u0026lt;strong\u0026gt;IT Helpdesk Intern\u0026lt;/strong\u0026gt;, you will gain hands-on experience by assisting our core support teams with internal systems, hardware, and applications. This is an incredible opportunity to learn the ropes of enterprise IT support while helping minimize disruptions to business operations. The ideal candidate embodies Podium’s values to \u0026lt;strong\u0026gt;be a founder, avoid drama, and enjoy the ride!\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You Will Be Doing (and Learning!)\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Front-Line Support:\u0026lt;/strong\u0026gt; Assist in providing technical support to Podium employees and contractors via calls, chat, email, and remote support tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lifecycle Management:\u0026lt;/strong\u0026gt; Help process employee onboarding and termination tickets, including the on-time delivery of new hire equipment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Troubleshooting:\u0026lt;/strong\u0026gt; Learn to utilize technical skills, historical records, knowledge articles, and diagnostic tools to prioritize and solve user issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Triage \u0026amp;amp; Escalation:\u0026lt;/strong\u0026gt; Perform basic analysis and triage of technology issues, collecting necessary data and routing complex tickets to Tier 2 support teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ticket Management:\u0026lt;/strong\u0026gt; Fulfill Service Requests in accordance with established guidelines and SLAs, taking ownership of your assigned incidents to ensure timely entry, updates, and closure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Communicate directly and effectively with a large and diverse internal audience, ensuring work and issue resolutions are clearly documented.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Security \u0026amp;amp; Compliance:\u0026lt;/strong\u0026gt; Ensure compliance with established security policies to protect and control company systems and data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuous Improvement:\u0026lt;/strong\u0026gt; Collaborate regularly with technology teams to resolve issues, learn about the latest technology trends, and help improve the overall employee technology experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How We Measure Success\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;During your internship, your growth and performance will be guided by the following key metrics:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Accuracy and timeliness of Terminations and Onboarding processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ticket Resolution rate and managed Case Volume.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer Satisfaction Rating (CSAT) from internal employees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;On-time delivery of new hire equipment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You Should Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English with strong written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A foundational understanding of MacOS, Windows 10/11, and their built-in applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fundamental knowledge of iOS mobile devices and applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A basic understanding of, or a strong desire to learn about, email and cloud system support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Single Sign-On (SSO) systems and cyber security fundamentals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic awareness of conferencing audio/visual solutions and VOIP technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with the ability to anticipate obstacles and learn how to develop contingency plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently on assigned tasks, analyze problems, and make decisions with guidance from management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift up to 50 lbs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Most importantly:\u0026lt;/strong\u0026gt; A strong desire to learn new technologies and aggressively grow your technical skill set!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What We Hope You Have (Bonus Points)\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Currently pursuing or recently graduated with a degree in Information Technology, Computer Science, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CompTIA A+ Certification (or currently studying for it).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous customer service experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Important Details\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Availability:\u0026lt;/strong\u0026gt; Must be available to work during U.S. business hours, typically covering the Mountain Time Zone. (25-40 hours per week)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":72528,"name":"Information Technology","child_ids":[78674],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7971717","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3460529,"location":{"name":"Melbourne, Australia"},"metadata":null,"id":7971717,"updated_at":"2026-06-04T01:55:32-04:00","requisition_id":"AU098","title":"Marketing Technology Manager","company_name":"Podium","first_published":"2026-06-04T00:59:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognised as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium Australia is moving faster than ever - and this role exists to make sure the Marketing team move at the same pace. As our Marketing Operations Manager, you’ll be the engine behind a high-performing AU Marketing team: shaping the systems, AI workflows, and attribution tools that let great ideas get to market quickly and consistently.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role for someone who lives at the intersection of marketing strategy and technology. You’ll own the infrastructure that powers our campaigns - from automation platforms and lifecycle execution to AI tooling and data workflows and you’ll be the person who spots an inefficiency and builds the fix. You\u0026#39;ll work locally and globally, building cross-departmental relationships that turn complexity into clarity and helping the team do their best work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI is central to how we work and how we’re building for the future. We’re looking for someone who brings genuine curiosity and hands-on experience with AI, as a practical part of how they plan, execute, and problem-solve every day.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Will Be Doing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and deploy AI-powered workflows that meaningfully increase the team’s output - automating repetitive tasks and accelerating campaign execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a suite automated and self servicing reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously evaluate emerging AI and automation tools, translating findings into team-wide practices, communicating and ensuring alignment across departments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead hands-on AI upskilling for the team -\u0026amp;nbsp; workshops, documentation, and coaching as required that builds genuine capability, not just awareness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own campaign attribution and technical operations across all Marketing and lifecycle channels, inc automated workflows, and CRM/MAP integration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with marketing team members to identify pain points and resolve them with process redesign and tool automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain self-serve reporting mechanisms that enable the business to measure and analyse campaign performance independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create standardised, reusable program templates that let the team move fast without sacrificing consistency or quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with AU and US GTM Ops, Data Science, and Business Applications to execute strategic system projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with global Marketing Operations to ensure AU systems are aligned with, and contributing to, broader Podium infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Should Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Genuine enthusiasm for AI and a demonstrated track record of using AI tools in your day-to-day work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or deploying AI-assisted workflows, or automation pipelines in a marketing context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of a B2B SaaS marketing function, funnel, and digital marketing strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketing Automation expertise, ideally Marketo and/or Salesforce Marketing Cloud, with strong CRM/MAP sync knowledge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven mindset with strong analysis and reporting skills; comfortable with SQL basics and building data visualisations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of marketing operations for B2B SaaS: lead generation, lead routing, and database management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sharp eye for process design and optimisation - you diagnose system issues and build lasting fixes, not workarounds\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Highly Regarded\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building internal AI capability — running training sessions, creating enablement materials, or leading AI adoption programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with LLM tools and AI-native platforms integrated into marketing workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lifecycle management experience across multiple channels, including A/B testing and campaign analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a high-growth, fast-paced SaaS environment where speed and adaptability matter\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The bar we hold ourselves to\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A founder\u0026#39;s mindset: you move fast and solve problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raw strategic thinking: you can take a goal and reason logically about the best path to achieve it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performance mindset: you understand ROI and have had to be accountable for delivering it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-driven initiative: you have clear examples of going beyond the brief to get results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, enthusiastic communication: you bring energy and precision to how you work with others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI curiosity baked in: you\u0026#39;re actively exploring what AI can do and excited to bring the team with you\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63012,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":66243,"name":"Melbourne","location":"Melbourne, Victoria, Australia","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7528214","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3334543,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7528214,"updated_at":"2026-06-05T12:29:40-04:00","requisition_id":"1220","title":"Mid-Market, Customer Success Manager (Medspa)","company_name":"Podium","first_published":"2026-01-09T17:37:17-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Podium, we’re seeking a \u0026lt;strong\u0026gt;Mid-Market Customer Success Manager\u0026lt;/strong\u0026gt; to work with our high-value customers in the Medspa vertical. Our mission at Podium is to make business and customer communications more effective, convenient, and streamlined with our products that leverage AI. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn.\u0026amp;nbsp; We’re looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. Within this role, you’ll have ample opportunity for career advancement and cross-functional partnership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary post-sales point of contact for a variety of Mid-Market business customers. You’ll be the quarterback for the customer at Podium for inquiries, issues, and escalations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage with customers during the renewal process to secure renewals and drive customer retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively anticipate and address potential challenges to ensure a seamless customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop strong relationships with customers and become a trusted advisor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally to relay product feedback\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience and passion for increasing the value of the customer by increasing the breadth and / or depth of their usage of products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to go above and beyond to maximize retention save %\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience and success in a customer success or account management role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to confidently and effectively speak with customers of all levels (including CEO’s, Owners \u0026amp;amp; VPs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to provide strategic contributions through proven active involvement in shaping departmental strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technically adept and able to grasp complex software concepts quickly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Scored top 10% in your performance reviews for the past 3 years\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of customer success, onboarding, or account management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years B2B software experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4-year degree required\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistent over-achievement in past and current positions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work in \u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=ZQNRDfl243k\u0026quot;\u0026gt;Podium HQ\u0026lt;/a\u0026gt; in Lehi, UT 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7904553","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3436190,"location":{"name":"Guatemala, Guatemala"},"metadata":null,"id":7904553,"updated_at":"2026-05-19T10:54:13-04:00","requisition_id":"1289","title":"Payments - Sales Specialist","company_name":"Podium","first_published":"2026-05-08T15:13:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2 data-section-id=\u0026quot;1xy0gnd\u0026quot; data-start=\u0026quot;145\u0026quot; data-end=\u0026quot;162\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;148\u0026quot; data-end=\u0026quot;162\u0026quot;\u0026gt;Why Podium\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p data-start=\u0026quot;163\u0026quot; data-end=\u0026quot;431\u0026quot;\u0026gt;Podium is a leading platform that helps local businesses win by modernizing how they communicate with customers, collect payments, and drive growth. Our Payments product is one of the fastest-growing areas of the business and a critical part of our long-term strategy.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;433\u0026quot; data-end=\u0026quot;713\u0026quot;\u0026gt;As a Payments Account Executive, you will play a key role in expanding this growth by helping businesses adopt and scale their payment operations through Podium. You’ll work cross-functionally, influence revenue at scale, and become a trusted expert in a high-impact product line.\u0026lt;/p\u0026gt;\n\u0026lt;hr data-start=\u0026quot;715\u0026quot; data-end=\u0026quot;718\u0026quot;\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;1rq9yfd\u0026quot; data-start=\u0026quot;720\u0026quot; data-end=\u0026quot;739\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;723\u0026quot; data-end=\u0026quot;739\u0026quot;\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;7t8el4\u0026quot; data-start=\u0026quot;741\u0026quot; data-end=\u0026quot;759\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;745\u0026quot; data-end=\u0026quot;759\u0026quot;\u0026gt;Experience\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul data-start=\u0026quot;760\u0026quot; data-end=\u0026quot;1046\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;l6jhhe\u0026quot; data-start=\u0026quot;760\u0026quot; data-end=\u0026quot;856\u0026quot;\u0026gt;2 - 3+ years of experience in a quota-carrying sales role (SaaS, fintech, or payments preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;16dx0hw\u0026quot; data-start=\u0026quot;857\u0026quot; data-end=\u0026quot;922\u0026quot;\u0026gt;Proven track record of consistently exceeding revenue targets\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1n08qtp\u0026quot; data-start=\u0026quot;923\u0026quot; data-end=\u0026quot;990\u0026quot;\u0026gt;Experience managing full sales cycles and closing complex deals\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;o9uzmy\u0026quot; data-start=\u0026quot;991\u0026quot; data-end=\u0026quot;1046\u0026quot;\u0026gt;Experience working with SMB or mid-market customers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;oi29yc\u0026quot; data-start=\u0026quot;1048\u0026quot; data-end=\u0026quot;1062\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1052\u0026quot; data-end=\u0026quot;1062\u0026quot;\u0026gt;Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1063\u0026quot; data-end=\u0026quot;1411\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1iim9nm\u0026quot; data-start=\u0026quot;1063\u0026quot; data-end=\u0026quot;1148\u0026quot;\u0026gt;Strong understanding of payments, processing, or financial technology (preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1b9mdor\u0026quot; data-start=\u0026quot;1149\u0026quot; data-end=\u0026quot;1216\u0026quot;\u0026gt;Ability to build and communicate a compelling value proposition\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1pdfzmq\u0026quot; data-start=\u0026quot;1217\u0026quot; data-end=\u0026quot;1258\u0026quot;\u0026gt;Strong negotiation and closing skills\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;15sf6mi\u0026quot; data-start=\u0026quot;1259\u0026quot; data-end=\u0026quot;1343\u0026quot;\u0026gt;Comfortable working with multiple stakeholders (finance, operations, leadership)\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;6i8at7\u0026quot; data-start=\u0026quot;1344\u0026quot; data-end=\u0026quot;1411\u0026quot;\u0026gt;Analytical mindset with focus on revenue growth and performance\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;6i8at7\u0026quot; data-start=\u0026quot;1344\u0026quot; data-end=\u0026quot;1411\u0026quot;\u0026gt;C1 - C2 English proficiency\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3 data-section-id=\u0026quot;1lli9t6\u0026quot; data-start=\u0026quot;1413\u0026quot; data-end=\u0026quot;1438\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1417\u0026quot; data-end=\u0026quot;1438\u0026quot;\u0026gt;Core Competencies\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1439\u0026quot; data-end=\u0026quot;1660\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;18wqjkm\u0026quot; data-start=\u0026quot;1439\u0026quot; data-end=\u0026quot;1486\u0026quot;\u0026gt;Ownership mentality and high accountability\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1smo4q\u0026quot; data-start=\u0026quot;1487\u0026quot; data-end=\u0026quot;1535\u0026quot;\u0026gt;Strong cross-functional collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1wi8lef\u0026quot; data-start=\u0026quot;1536\u0026quot; data-end=\u0026quot;1602\u0026quot;\u0026gt;Ability to simplify complex concepts into clear business value\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1s7ag49\u0026quot; data-start=\u0026quot;1603\u0026quot; data-end=\u0026quot;1660\u0026quot;\u0026gt;Adaptability in a fast-paced, high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr data-start=\u0026quot;1662\u0026quot; data-end=\u0026quot;1665\u0026quot;\u0026gt;\n\u0026lt;h2 data-section-id=\u0026quot;jcclvr\u0026quot; data-start=\u0026quot;1667\u0026quot; data-end=\u0026quot;1706\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;1670\u0026quot; data-end=\u0026quot;1706\u0026quot;\u0026gt;What We Offer (Guatemala Office)\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul data-start=\u0026quot;1708\u0026quot; data-end=\u0026quot;2134\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;mm3slh\u0026quot; data-start=\u0026quot;1708\u0026quot; data-end=\u0026quot;1771\u0026quot;\u0026gt;Competitive base salary + attractive OTE\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;mm3slh\u0026quot; data-start=\u0026quot;1708\u0026quot; data-end=\u0026quot;1771\u0026quot;\u0026gt;Legal Benefits\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;17zvnuc\u0026quot; data-start=\u0026quot;1772\u0026quot; data-end=\u0026quot;1805\u0026quot;\u0026gt;Private medical insurance\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1duohnz\u0026quot; data-start=\u0026quot;1806\u0026quot; data-end=\u0026quot;1850\u0026quot;\u0026gt;Paid time off (PTO) + local holidays\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;9sn4t2\u0026quot; data-start=\u0026quot;1851\u0026quot; data-end=\u0026quot;1915\u0026quot;\u0026gt;Career growth opportunities within a global tech company\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;vmw7le\u0026quot; data-start=\u0026quot;1916\u0026quot; data-end=\u0026quot;1969\u0026quot;\u0026gt;Ongoing training and professional development\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;xluyfk\u0026quot; data-start=\u0026quot;2030\u0026quot; data-end=\u0026quot;2075\u0026quot;\u0026gt;On-Site in Edificio Interamericas Guatemala City\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1xmz9b3\u0026quot; data-start=\u0026quot;2076\u0026quot; data-end=\u0026quot;2134\u0026quot;\u0026gt;Free Parking\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":63006,"name":"Sales","child_ids":[78074,229809],"parent_id":null}],"offices":[{"id":215364,"name":"Guatemala","location":"Guatemala, Guatemala","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7875305","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3427037,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7875305,"updated_at":"2026-05-04T16:30:50-04:00","requisition_id":"1286","title":"Performance Marketing Manager, Digital","company_name":"Podium","first_published":"2026-05-04T16:30:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Podium is looking for a Performance Marketing Manager to own and scale its digital advertising program (including Meta, Google) for vertical SMB audiences.This person will help us deliver on performance targets for established campaigns on Meta and Google, as well as prove out new channels, taking ownership of budget, creative strategy, CRO, audience testing, bidding, and full-funnel performance.\u0026amp;nbsp;This is a high-visibility, building role perfect for a performance marketing expert who is motivated to take ownership of a nascent paid, social-led program and build it into a highly performant, cost-effective growth lever for Podium. Someone who thrives in this role moves at high velocity, operates with extreme ownership, and is adept at getting things done autonomously. This person brings analytical rigor and methodical thinking to strategy and execution. They are just as comfortable in the weeds hands-on-keyboard, going account by account with sales to troubleshoot lead quality issues or stalled deals, as they are building and communicating strategy and a roadmap.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own performance end-to-end. \u0026lt;/strong\u0026gt;Drive pipeline and revenue against vertical SMB targets across Meta and Google (branded). You own the budget, the strategy, and the number.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build, don’t maintain. \u0026lt;/strong\u0026gt;Stand up evergreen programs from a nascent starting point and prove out new verticals, audiences, and channels through structured pilots.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead creative strategy and execution. \u0026lt;/strong\u0026gt;Concept, brief, and actively create or edit ad creative (CapCut, AI tools, UGC, testimonials) to maintain high creative velocity. Run a structured testing framework across hooks, formats, messaging, and audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Optimize the full funnel. \u0026lt;/strong\u0026gt;Continuously tune bidding, targeting, landing pages, and CRO. Diagnose conversion at every stage from lead to MQL to pipeline to revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Get in the weeds with sales. \u0026lt;/strong\u0026gt;Work account by account to troubleshoot lead quality, unblock stalled deals, and creatively solution around where the program needs a push.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bring analytical rigor. \u0026lt;/strong\u0026gt;Build your own dashboards and pivot tables. Distill complex performance data into clear, executive-ready narratives for leadership and finance stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Document and scale what works. \u0026lt;/strong\u0026gt;Turn one-off wins into repeatable plays. Write things down. Share learnings broadly.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you should have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4–7+ years of performance/growth marketing experience, with at least 3 years directly managing paid social campaigns hands-on-keyboard (Meta required; LinkedIn, TikTok, Reddit, YouTube a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;B2B experience strongly preferred. You understand the nuances of pipeline, MQL→SQL conversion, sales-led close motions, and multi-touch attribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of building paid social programs from the ground up, not just optimizing mature ones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in the mechanics of media buying: targeting, creative launches, ad operations, testing structures, incrementality, and campaign diagnostics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly proficient in analytics tools (Looker, Tableau, Excel/Sheets; SQL a plus). You build your own pivots and dashboards to find insights, not wait for them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong creative instincts. You can brief creative, edit creative, and recognize what will perform before it runs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator who can distill complex data into strategic insights for executive and finance stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bias toward action. You’d rather ship a v1 test today than perfect a brief for two weeks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable getting in the weeds with sales: troubleshooting accounts, working leads, and helping close deals where the program needs a push\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience implementing and troubleshooting MarTech tracking (pixels, server-side tracking, GTM, conversion APIs) is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":63012,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7825829","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3367407,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7825829,"updated_at":"2026-06-09T10:58:12-04:00","requisition_id":"1246","title":"Product Manager","company_name":"Podium","first_published":"2026-04-17T12:04:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own both the product people use today and the platform we\u0026#39;re building for tomorrow. This means shipping features that drive growth this quarter while architecting the systems that will power Podium for years to come. You\u0026#39;re building products that businesses actually love using - consumer-grade experiences for the SMB market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Here\u0026#39;s what makes this role different: At Podium, product managers are builders. You\u0026#39;ll use AI tools - Claude, Cursor, LLMs - to prototype UIs, write code, and ship features alongside engineers. We don\u0026#39;t believe you need a CS degree to build. We believe you need curiosity, agency, and a willingness to learn. If you can articulate what needs to exist, AI can help you build it. This is the new SDLC, and we\u0026#39;re pioneering it together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is based in Lehi, UT.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own strategy end-to-end - Define what we build and why, from customer-facing features to platform infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, don\u0026#39;t just spec - Use AI tools to prototype, write code, and ship alongside engineers. PMs here are builders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend time with customers - Watch how they work, understand their workflows, identify what\u0026#39;s missing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ship with speed - Get features in front of customers fast, learn from real usage, iterate based on data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make company-level decisions - Architecture choices, partnership strategy, integration priorities that affect how all teams build\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design for scale - Build systems, patterns, and platforms that other teams will leverage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High agency - You see what needs to happen and make it happen. You don\u0026#39;t wait for permission\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builder mindset - You\u0026#39;ve shipped products that customers love. You\u0026#39;re not afraid to get into the weeds\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technically curious - You may not be an engineer, but you understand systems, ask technical questions, and want to learn how things work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Speed matters to you - You\u0026#39;d rather ship and learn than perfect in isolation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-obsessed - You believe great products come from understanding real workflows, not committee meetings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning trajectory - You\u0026#39;re excited about using AI to build. You see this as the future of product work\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Built 0→1 products that scaled to real customer adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI agents, LLMs, or human-in-the-loop systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve used AI tools (Claude, Cursor) to build prototypes or ship code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Startup or founder experience - you\u0026#39;ve worn multiple hats and figured it out\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vertical SaaS or SMB product experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical background (can read/write Python, React, SQL) is a plus but not required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;(If local to Utah) Work in \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://podium.wistia.com/medias/3tvlyz6urx\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;this building \u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;in Lehi, UT 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":63010,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/6016247","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":2892655,"location":{"name":"Lehi, Utah"},"metadata":null,"id":6016247,"updated_at":"2026-01-22T18:22:33-05:00","requisition_id":"907","title":"Product Support Specialist","company_name":"Podium","first_published":"2024-06-04T17:35:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Join our Product Support team as a Product Support Specialist, providing technical support to our B2B customers. You\u0026#39;ll answer questions, troubleshoot issues, and help customers focus on growing their business. If you\u0026#39;re curious, creative, and driven by helping others succeed, this role is for you. You\u0026#39;ll enjoy challenges, skill growth, and keeping the customer at the center of everything we do.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assist Podium customers with how-to questions and troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide timely and accurate solutions through chat, email, phone, and Podium tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver a \u0026quot;human-first\u0026quot; experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert in Podium products, both technically and in customer use cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seek opportunities to enhance customer value and satisfaction beyond simple resolutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with peer teams to provide a seamless customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-3 years of experience providing support for multiple online software or SaaS products and/or IT experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving abilities with a proactive and positive attitude.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle multiple tasks simultaneously and work under pressure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to balance working independently and through ambiguity while contributing to a strong team environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are familiar with navigating and working with multiple support systems (ex: Salesforce, Twilio, Zendesk, Freshdesk, Service Cloud, ServiceNow, LiveAgent, Intercom, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical knowledge in phone systems, VoIP, and network connectivity is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation / Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Starting at $21.63 per hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work in\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=ZQNRDfl243k\u0026quot;\u0026gt; this building\u0026lt;/a\u0026gt; in Lehi, UT 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture - Checkout this \u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=ba2P5P9IMl0\u0026quot;\u0026gt;video\u0026lt;/a\u0026gt; to see what it’s like to work at Podium\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7944129","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3450861,"location":{"name":"Lahore, Pakistan"},"metadata":null,"id":7944129,"updated_at":"2026-05-19T18:15:41-04:00","requisition_id":"1303","title":"Product Support Specialist ","company_name":"Podium","first_published":"2026-05-19T18:15:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Customer Support efforts are essential to our customers\u0026#39; experience, helping to answer questions, troubleshoot customer inquiries, and working creatively to keep customers working on what matters most: growing their business!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;People who thrive in this role are curious and creative; they’re driven by empowering others to be successful. They’re energized by the opportunity to be challenged and enjoy growing and stretching their skills every day. The customer is at the center of everything we do.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will work with Podium customers to answer how-to questions and troubleshoot the Podium platform. When customers have questions, you have answers!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will deliver a “human-first” experience and resolutions for customers through voice and written interactions across chat, email, phone, and Podium tools in a timely and accurate manner.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will become an expert in Podium products, both at a technical and customer use-case level.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will not stop at a simple resolution, but will look for opportunities to help customers maximize their value from Podium, looking for new ways to work smarter and delight customers!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will work with Podium to increase organizational efficiencies, share feedback,\u0026amp;nbsp; and\u0026amp;nbsp; help others work smarter while driving customer value higher.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will collaborate with certain Podium departments (Sales, Onboarding, Account Management, Retention, etc.) to increase customer engagement and contribute to retaining customers long term!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General terms of contract fulfillment:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Ticket Resolution + Case Volume\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Customer Satisfaction + Quality of Customer Interactions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What experience you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;MUST SPEAK ENGLISH FLUENTLY\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Must be geographically based in \u0026lt;strong\u0026gt;Lahore, Pakistan\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Must be available to work onsite at our Lahore office location\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2-3 years of providing Software-as-a-Service (SaaS) customer support to businesses, with examples where you’ve influenced customers for the better\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated background of providing support for multiple online software or SaaS products and/or IT experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience building best practices geared towards supporting quality and efficiencies, potentially from having served as a Subject Matter Expert (SME) or in other roles\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The ability to balance working independently and through ambiguity while contributing to improving customer satisfaction\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Multiple examples of prioritizing for the highest impact/value work amongst competing priorities or demands\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are familiar with basic web technologies (ex: HTML, CSS, JSON, and JavaScript)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are familiar with navigating and working with multiple support systems, such as or similar to the following (ex: Salesforce, Twilio, ServiceNow, Zendesk, Freshdesk, Service Cloud, LiveAgent, Intercom etc)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should know:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Must be available to provide the services within U.S. business hours\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":90195,"name":"Pakistan","location":"Pakistan","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/6447645","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3019625,"location":{"name":"Guatemala, Guatemala"},"metadata":null,"id":6447645,"updated_at":"2026-06-08T02:13:04-04:00","requisition_id":"999","title":"Product Support Specialist (Guatemala)","company_name":"Podium","first_published":"2024-12-10T17:09:23-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Customer Support efforts are essential to our customers\u0026#39; experience, helping to answer questions,\u0026amp;nbsp; troubleshoot customer inquiries, and working creatively to keep customers working on what matters most: growing their business!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;People who thrive in this role are curious and creative; they’re driven by empowering others to be successful. They’re energized by the opportunity to be challenged and enjoy growing and stretching their skills every day. The customer is at the center of everything we do.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will work with Podium customers to answer how-to questions and troubleshoot the Podium platform. When customers have questions, you have answers!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will deliver a “human-first” experience and resolutions for customers through voice and written interactions across chat, email, phone, and Podium tools in a timely and accurate manner.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will become an expert in Podium products, both at a technical and customer use-case level.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will not stop at a simple resolution, but will look for opportunities to help customers maximize their value from Podium, looking for new ways to work smarter and delight customers!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will work with Podium to increase organizational efficiencies, share feedback,\u0026amp;nbsp; and\u0026amp;nbsp; help others work smarter while driving customer value higher.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will collaborate with certain Podium departments (Sales, Onboarding, Account Management, Retention, etc.) to increase customer engagement and contribute to retaining customers long term!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;General terms of contract fulfillment:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Ticket Resolution + Case Volume\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Customer Satisfaction + Quality of Customer Interactions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What experience you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;MUST SPEAK ENGLISH FLUENTLY\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Must be geographically based in Guatemala City, Guatemala\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2-3 years of providing Software-as-a-Service (SaaS) customer support to businesses with examples where you’ve influenced customers for the better\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated background of providing support for multiple online software or SaaS products and/or IT experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience building best practices geared towards support quality and efficiencies, potentially from having served as a Subject Matter Expert (SME) or in other roles\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The ability to balance working independently and through ambiguity while contributing to improving customer satisfaction\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Multiple examples of prioritizing for highest impact/value work amongst competing priorities or demands\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are familiar with basic web technologies (ex: HTML, CSS, JSON, and JavaScript)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are familiar with navigating and working with multiple support systems such as or similar to the following (ex: Salesforce, Twilio, ServiceNow, Zendesk, Freshdesk, Service Cloud, LiveAgent, Intercom etc)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should know:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Compensation, starting at Q10,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s1\u0026quot;\u0026gt;Must be available to work onsite at our Guatemala City office in Zone 10, Monday - Friday \u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;within U.S. business hours\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;Bono 14 and Christmas bonus\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s2\u0026quot;\u0026gt;13 paid holidays throughout the year\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;s4\u0026quot;\u0026gt;Office is located in Zone 10, Edificio Interamericas\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span class=\u0026quot;s4\u0026quot;\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":215364,"name":"Guatemala","location":"Guatemala, Guatemala","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7940221","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3449777,"location":{"name":"Guatemala, Guatemala"},"metadata":null,"id":7940221,"updated_at":"2026-05-19T18:34:24-04:00","requisition_id":"1302","title":"Recruiter","company_name":"Podium","first_published":"2026-05-19T18:34:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About The Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Corporate Recruiter to grow and scale our Customer Success, Finance, Marketing, and G\u0026amp;amp;A departments. In this role, you will own full-cycle recruiting, drive hiring strategies \u0026amp;amp; partner with company leaders.\u0026amp;nbsp; We are looking for recruiters who are passionate about their craft, have strong business acumen \u0026amp;amp; deliver best-in-class candidate experience.\u0026amp;nbsp; We\u0026#39;re looking for a builder who thrives in a fast-paced environment and is eager to learn as our business scales.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;*This will be an on-site position*\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with senior leaders across a variety of business organizations (Customer Success, Finance, Marketing, G\u0026amp;amp;A, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute recruiting strategies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Concentrate on creating strategic sourcing plans for diverse backgrounds\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and analyze metrics and report on hiring progress to business leadership on a regular cadence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help initiate and implement creative and scalable changes to our existing recruiting strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with cross-functional teams like Finance, People Ops, Benefits, Onboarding and Legal to deliver a high-quality and holistic candidate experience and to close top talent\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we are looking for\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of recruiting experience, preferably in the SaaS space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience filling a variety of roles such as Customer Success, Finance, Marketing, G\u0026amp;amp;A, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record or aptitude for successfully identifying and qualifying a diverse pool of candidates through LinkedIn, resume reviews, and other creative methods\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive communication skills and the ability to influence and guide senior leaders.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A positive personality and willingness to jump in and help with special projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Think like an owner. Take ownership and initiative of the tasks that have been assigned to you. Ability to work effectively and independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong work ethic, high sense of urgency, and ability to deliver results\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul class=\u0026quot;p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested\u0026quot; data-stringify-type=\u0026quot;unordered-list\u0026quot; data-list-tree=\u0026quot;true\u0026quot; data-indent=\u0026quot;0\u0026quot; data-border=\u0026quot;0\u0026quot;\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Office is located in Zone 10, Edificio Interamericas\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Bono 14 and Christmas bonus\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;13 paid holidays throughout the year\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63008,"name":"People Operations","child_ids":[],"parent_id":null}],"offices":[{"id":215364,"name":"Guatemala","location":"Guatemala, Guatemala","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7960953","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3431857,"location":{"name":"Islamabad, Pakistan; Lahore, Pakistan"},"metadata":null,"id":7960953,"updated_at":"2026-05-27T13:03:10-04:00","requisition_id":"1288","title":"Revenue Operations Associate - PK","company_name":"Podium","first_published":"2026-05-27T13:03:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a highly analytical \u0026lt;strong\u0026gt;Revenue Operations Associate\u0026lt;/strong\u0026gt; to sit at the intersection of GTM strategy and AI implementation. This isn\u0026#39;t a traditional \u0026quot;data entry\u0026quot; RevOps role; you will be the primary owner of our customer-facing AI agents and the data ecosystems that power them.\u0026amp;nbsp;You will initially manage our existing third-party AI automation stack while playing a critical role in the \u0026lt;strong\u0026gt;development and migration to our proprietary internal AI tools\u0026lt;/strong\u0026gt;. Your goal is to ensure that every automated interaction is as effective - or more effective - than a human one.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Product Ownership:\u0026lt;/strong\u0026gt; Manage and optimize current third-party AI automation platforms. Lead the eventual transition and implementation of internal proprietary tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Interaction Analysis \u0026amp;amp; Optimization:\u0026lt;/strong\u0026gt; Conduct deep-dive audits of unsuccessful customer-AI interactions. Use these insights to re-engineer prompts, update logic, and improve the user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prompt Engineering:\u0026lt;/strong\u0026gt; Write and refine complex prompts to execute company initiatives across Sales, Marketing, and Customer Success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Governance \u0026amp;amp; SOPs:\u0026lt;/strong\u0026gt; Establish \u0026quot;Rules of Engagement\u0026quot; and Standard Operating Procedures (SOPs) for how agentic AI interacts with our customers and internal databases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; Analytics:\u0026lt;/strong\u0026gt; Maintain CRM hygiene (Salesforce/HubSpot) and build dashboards to track KPIs like pipeline velocity, attribution, and AI resolution rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Alignment:\u0026lt;/strong\u0026gt; Work closely with engineering and product teams to provide feedback on internal tool requirements based on operational gaps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 1–3 years in RevOps, SalesOps, or Business Analytics within a fast-paced tech environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Automation Logic:\u0026lt;/strong\u0026gt; Strong understanding of LLMs and how to guide AI behavior through structured prompting and conditional logic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Critical Thinking:\u0026lt;/strong\u0026gt; The ability to \u0026quot;debug\u0026quot; a customer experience. You should be able to identify why an automation failed and propose a structural fix.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Stack:\u0026lt;/strong\u0026gt; High proficiency in CRM management (HubSpot/Salesforce) and Excel/Google Sheets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability:\u0026lt;/strong\u0026gt; Comfortable managing a tech stack that is actively evolving from external vendors to internal solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; Analytics: Basic knowledge of SQL and BI Tools for data manipulation.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with automation middleware (Zapier, Workato, or Tray.io).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a SaaS startup where you had to \u0026quot;wear many hats.\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Metrics for Success\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Automation Efficacy:\u0026lt;/strong\u0026gt; Increasing the percentage of successful customer interactions handled by AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Migration Success:\u0026lt;/strong\u0026gt; Seamlessly transitioning workflows from external vendors to internal tools without downtime.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;System Integrity:\u0026lt;/strong\u0026gt; Ensuring 100% data accuracy between AI platforms and our CRM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Actionable Insights:\u0026lt;/strong\u0026gt; Providing the leadership team with clarity on where the sales funnel is leaking and how to plug it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":63011,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":90195,"name":"Pakistan","location":"Pakistan","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/6507823","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3040622,"location":{"name":"Melbourne, Australia"},"metadata":null,"id":6507823,"updated_at":"2026-03-19T20:42:08-04:00","requisition_id":"AU-26-18","title":"Sales Development Representative ","company_name":"Podium","first_published":"2025-06-26T02:10:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Sales Development Representative (SDR), you’ll play a pivotal role in Podium’s mission to modernise how local businesses grow. Acting as the first point of contact for prospective customers, you’ll introduce them to Podium’s suite of business-critical SaaS tools that help drive foot traffic, manage online reputation, and streamline customer communications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Whether it’s a boutique retailer, a multi-site chain, or a car dealership trying to compete online, you’ll be on the frontlines sparking interest, uncovering pain points, and qualifying leads that are ready to see how Podium can transform their customer experience. Most of the time, we’re exactly what they’ve been looking for.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re also committed to growing our sales team from within. This role offers a clear progression path into an Account Executive position, with coaching, enablement, and hands-on mentorship designed to help top-performing SDRs step into closing roles. If you’re hungry to grow your career in tech sales, this is the launchpad.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;What Your Day Will Look Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect into the industry-specific sectors to generate and qualify leads, creating sales-ready opportunities for the Account Executive team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make high-volume outbound cold calls and emails to owners, operators, and decision makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initiate the sales process by educating prospects on how Podium can address industry - specific challenges (e.g., customer reviews, missed messages, SMS marketing).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceed monthly quotas for qualified demos, pipeline creation, and opportunity generation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with Account Executives to schedule product demos and ensure a smooth handoff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Log and manage pipeline activity in Salesforce, maintaining accurate data and notes.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A strong interest in engaging with small and medium-sized business owners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication skills. You’re confident, persuasive, and personable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A driven, self-motivated attitude with the resilience to thrive in a high-volume outbound environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success meeting or exceeding KPIs in previous roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in technology sales and a passion for helping similar businesses grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A desire to launch or grow your career in tech sales, with a learning mindset and coachable attitude.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;What we bring:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Real growth and transparent career development opportunities - we’re still young in Australia with plenty of room to grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A unique product that makes an actual impact on the local businesses you love and support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attractive base + super and commissions package - uncapped earnings + accelerator commissions above quota.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A generous $650 monthly ‘Benefits \u0026amp;amp; Wellbeing’ allowance, spent how you please.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free snacks and drinks, which are always stocked up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll find Podium in the Queen \u0026amp;amp; Collins building with access to end of trip facilities, bike storage and lockers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment. All successful candidates will be required to undergo a national crime check and are required to maintain full working rights in Australia.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":78074,"name":"Sales Development","child_ids":[229809],"parent_id":63006}],"offices":[{"id":66243,"name":"Melbourne","location":"Melbourne, Victoria, Australia","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/6050943","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":2903846,"location":{"name":"Islamabad, Pakistan"},"metadata":null,"id":6050943,"updated_at":"2026-05-22T14:12:22-04:00","requisition_id":"917","title":"Sales Development Representative (In-Office Islamabad, Pakistan)","company_name":"Podium","first_published":"2024-07-09T19:23:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect, educate \u0026amp;amp; qualify leads to create sales-ready opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master the ability to evangelize the Podium story\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align Podium solutions with prospect business objectives \u0026amp;amp; needs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with sales reps to schedule prospect calls, meetings and demos\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make strategic outbound calls \u0026amp;amp; emails daily\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acquire key prospect data from the initial conversation, from the web and other sources, and ensure clean and accurate data is entered and maintained in CRM\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve or exceed monthly quotas of qualified appointments/demos scheduled and deals closed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Geographically located in ISLAMABAD/RAWALPINDI and MUST come into our office\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Speak English fluently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4-year degree preferred in Business or related field\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Two years B2B technical sales experience (or other qualified sales experience)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in prospecting new markets and setting appointments with new business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note that candidates who have interviewed with our team within the past 6 months are not eligible for re-evaluation at this time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":229809,"name":"Offshore Sales Development","child_ids":[],"parent_id":78074}],"offices":[{"id":90195,"name":"Pakistan","location":"Pakistan","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/5588133","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":2751007,"location":{"name":"Lahore, Pakistan"},"metadata":null,"id":5588133,"updated_at":"2026-05-22T14:12:24-04:00","requisition_id":"787","title":"Sales Development Representative (In-Office Lahore, Pakistan)","company_name":"Podium","first_published":"2024-01-02T11:46:43-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect, educate \u0026amp;amp; qualify leads to create sales-ready opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master the ability to evangelize the Podium story\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align Podium solutions with prospect business objectives \u0026amp;amp; needs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with sales reps to schedule prospect calls, meetings and demos\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make strategic outbound calls \u0026amp;amp; emails daily\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acquire key prospect data from the initial conversation, from the web and other sources, and ensure clean and accurate data is entered and maintained in CRM\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve or exceed monthly quotas of qualified appointments/demos scheduled and deals closed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Geographically located in LAHORE and MUST come into our office\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Speak English fluently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4-year degree preferred in Business or related field\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Two years B2B technical sales experience (or other qualified sales experience)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in prospecting new markets and setting appointments with new business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note that candidates who have interviewed with our team within the past 6 months are not eligible for reevaluation at this time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":229809,"name":"Offshore Sales Development","child_ids":[],"parent_id":78074}],"offices":[{"id":90195,"name":"Pakistan","location":"Pakistan","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/5588072","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":2750983,"location":{"name":"Lehi, Utah"},"metadata":null,"id":5588072,"updated_at":"2026-01-22T18:25:58-05:00","requisition_id":"783","title":"Sales Development Representative (Onsite)","company_name":"Podium","first_published":"2024-01-03T13:37:29-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prospect, educate \u0026amp;amp; qualify leads to create sales-ready opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make strategic outbound calls \u0026amp;amp; emails daily\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with sales reps to schedule prospect calls, meetings and demos\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master the ability to effectively tell the Podium story\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align Podium solutions with business objectives \u0026amp;amp; needs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure you are a trusted resource to prospects and customers\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acquire key prospect data from the initial conversation, the internet, and other sources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make sure clean and accurate data is entered and maintained in CRM\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively keep up to date on our industry and the technology landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve or exceed monthly quotas of qualified appointments, scheduled demos and deals closed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Must be able to work in office M-F (Lehi HQ)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4-year degree preferred but not required in Business or related field\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6 months to 2 years of outbound sales experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seasonal, D2D, outbound, inside sales etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong work ethic, drive and eagerness to learn\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Checkout this\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=ba2P5P9IMl0\u0026quot;\u0026gt;video\u0026lt;/a\u0026gt; to see what it’s like to work at Podium\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":78074,"name":"Sales Development","child_ids":[229809],"parent_id":63006}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7612056","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3361394,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7612056,"updated_at":"2026-04-08T05:55:56-04:00","requisition_id":"1243","title":"Sales Manager - SMB AEs","company_name":"Podium","first_published":"2026-02-12T14:35:23-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;div id=\u0026quot;message-list_1770920381.901399\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1770920381.901399\u0026quot;\u0026gt;\n\u0026lt;div data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot; data-msg-ts=\u0026quot;1770920381.901399\u0026quot; data-msg-channel-id=\u0026quot;D09BDMY3752\u0026quot;\u0026gt;\n\u0026lt;div data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;The Role:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;We are looking for a Sales Manager to mentor and elevate our team of SMB Account Executives. As a leader at Podium, your primary mission is to empower your team to succeed—aligning our solutions with prospect needs and driving consistent wins in a high-velocity environment. We need a hands-on coach who is comfortable having tough conversations, fostering professional growth, and cultivating a high-performance environment.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;What you will be doing:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Successfully help team members close new business\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Master the ability to evangelize the Podium story\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve and exceed team monthly and quarterly quotas\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align Podium solutions with prospect business objectives/needs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build new territories\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and scale your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable leading with radical candor and are willing to have tough conversations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Passion for modernizing the way business happens locally and empowering SMBs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated leadership ability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tenacious hunger to win business and close deals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience and success in a sales role, preferably software sales\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with quota and commission compensation structure\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to confidentially and effectively speak with prospects of all levels (including CEO’s \u0026amp;amp; VPs)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communications skills\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and strong time management skills\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in fast paced, changing environment with minimal direction\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self driven, motivated and results oriented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years managing Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4-year degree preferred in Business or related field\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years B2B software sales experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in penetrating new markets and closing new business\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistent over-achievement in past and current positions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven prospecting and sales cycle management skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;(If local to Utah) Work in \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://podium.wistia.com/medias/3tvlyz6urx\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;this building \u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;in Lehi, UT 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":63006,"name":"Sales","child_ids":[78074,229809],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7243261","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3243751,"location":{"name":"Lehi, Utah, Open to Remote"},"metadata":null,"id":7243261,"updated_at":"2026-04-24T12:11:50-04:00","requisition_id":"1164","title":"Senior AI Engineer - Agentic","company_name":"Podium","first_published":"2025-09-11T13:09:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium is looking for a talented \u0026lt;strong\u0026gt;Senior AI Engineer\u0026lt;/strong\u0026gt; to help build and scale our \u0026lt;strong\u0026gt;AI Agent platform\u0026lt;/strong\u0026gt;—a powerful system that autonomously interacts with customers, handling millions of conversations every month. In this role, you’ll design and deliver the software that enables local businesses to manage complex customer interactions automatically, book more appointments, and serve their customers more effectively across multiple channels (e.g., voice, SMS, chat).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you thrive in fast-paced, highly iterative environments, enjoy solving complex distributed systems challenges, and want to see your work drive immediate business impact, this role is for you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and scale the AI Agent platform\u0026lt;/strong\u0026gt; — enabling high-volume, real-time conversational workflows that deliver accuracy and low latency at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement APIs, services, and infrastructure that power \u0026lt;strong\u0026gt;multi-turn, cross-channel customer interactions.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the full lifecycle: architecture, implementation, deployment, and ongoing reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prototype rapidly, iterate with live interaction data, and continuously improve system performance and user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement observability, monitoring, and operational best practices to ensure reliability in production, focusing on agent accuracy and latency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with engineers, product managers, and AI/ML scientists to deliver end-to-end features that power critical business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6-10+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success designing and maintaining distributed or high-throughput systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving ability and comfort navigating ambiguity in large-scale systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills and the ability to work effectively across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A willingness to work across the entire stack—from infrastructure to APIs to user-facing components—wherever the problem needs solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced environment with shifting priorities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience designing and implementing evaluations for LLM behavior — including accuracy, safety, reliability, and cost monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of prompt design, context engineering, and guardrail strategies for dependable, interpretable agent behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with modern agent frameworks such as LangGraph, CrewAI, or AutoGen, including multi-step reasoning, memory, and orchestration patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with fine-tuning and data curation for improving model performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan with company matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7861956","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3423628,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7861956,"updated_at":"2026-05-04T17:21:31-04:00","requisition_id":"1283","title":"Senior Director, Enterprise Sales","company_name":"Podium","first_published":"2026-05-04T17:21:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking a high-performing sales leader to serve as our Senior Director of Enterprise Sales. This individual will be responsible for building, leading, and executing the sales strategy for our Enterprise segment. This individual will partner closely with leaders across the business to define and execute go-to-market initiatives and scale a world-class enterprise sales team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;This role is required to be in office 5 days per week in our Lehi HQ.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and execute the sales strategy that will transform local businesses with AI agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and mentor a high-performing enterprise sales team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing coaching and mentorship in strategic selling, pipeline development, forecasting, and deal execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a deep understanding of the competitive landscape to inform our broader strategy to win with enterprise customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attract and retain top sales talent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional leaders to define and implement a winning go-to-market (GTM) strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute sales plans to achieve revenue targets and growth goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide key strategic deals and lead complex negotiations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, track, and manage sales forecasts, goals, and key performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accurate pipeline management and forecasting at the rep and team level.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SaaS sales experience required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in Enterprise outbound sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of selling or leading in the Enterprise space.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of exceeding revenue goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building, scaling, and leading high-performing sales teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to train and develop talent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with experience using metrics to drive decision-making and forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, leadership, and collaboration skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced, high-growth environment.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;(If local to Utah) Work in\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=ZQNRDfl243k\u0026quot;\u0026gt; this building\u0026lt;/a\u0026gt; in Lehi, UT, 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63006,"name":"Sales","child_ids":[78074,229809],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/6637207","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3075547,"location":{"name":"Lehi, Utah"},"metadata":null,"id":6637207,"updated_at":"2026-06-09T11:19:19-04:00","requisition_id":"1053","title":"Senior Full Stack Engineer","company_name":"Podium","first_published":"2025-02-19T13:21:32-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re building the tools that help local businesses connect, grow, and win.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Full Stack Engineer who thinks like a product owner, someone who\u0026#39;s scrappy, opinionated, and energized by taking something from zero to one. You care more about what ships than what stack you\u0026#39;re shipping on, and you use AI tooling (Claude Code, Codex, Cursor) as a genuine force multiplier, not a novelty.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own features end-to-end, from the first design conversation to production, on a platform thousands of businesses rely on every day. You\u0026#39;ll influence architecture, collaborate closely with product and design, and help keep our systems reliable as we scale. You\u0026#39;ll also invest in the people around you: sharing knowledge, reviewing code, and raising the team\u0026#39;s collective ceiling.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years building and shipping production systems, full stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of owning problems end-to-end, not just executing tickets, but defining and delivering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong instincts across the stack: you\u0026#39;re comfortable going deep on backend logic, database design, and frontend UX in the same sprint.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency with relational databases and search fundamentals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A hands-on, daily relationship with AI coding tools (Claude Code, Cursor, Copilot, etc.) - you\u0026#39;ve figured out how to move meaningfully faster with them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work onsite in our Lehi, UT office.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience at a fast-moving startup or SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with distributed systems concepts: queues, event-driven architecture, horizontal scaling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to our current stack (Elixir/Phoenix, React, PostgreSQL), or genuine curiosity to pick it up fast.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine interest in helping teammates grow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits: \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan with company matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7638861","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":3367407,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7638861,"updated_at":"2026-06-09T10:59:46-04:00","requisition_id":"1246","title":"Senior Product Manager","company_name":"Podium","first_published":"2026-02-19T23:48:46-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own both the product people use today and the platform we\u0026#39;re building for tomorrow. This means shipping features that drive growth this quarter while architecting the systems that will power Podium for years to come. You\u0026#39;re building products that businesses actually love using - consumer-grade experiences for the SMB market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Here\u0026#39;s what makes this role different: At Podium, product managers are builders. You\u0026#39;ll use AI tools - Claude, Cursor, LLMs - to prototype UIs, write code, and ship features alongside engineers. We don\u0026#39;t believe you need a CS degree to build. We believe you need curiosity, agency, and a willingness to learn. If you can articulate what needs to exist, AI can help you build it. This is the new SDLC, and we\u0026#39;re pioneering it together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is based in Lehi, UT.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own strategy end-to-end - Define what we build and why, from customer-facing features to platform infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, don\u0026#39;t just spec - Use AI tools to prototype, write code, and ship alongside engineers. PMs here are builders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spend time with customers - Watch how they work, understand their workflows, identify what\u0026#39;s missing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ship with speed - Get features in front of customers fast, learn from real usage, iterate based on data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make company-level decisions - Architecture choices, partnership strategy, integration priorities that affect how all teams build\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design for scale - Build systems, patterns, and platforms that other teams will leverage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience - 3-6+ years building SaaS products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High agency - You see what needs to happen and make it happen. You don\u0026#39;t wait for permission\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builder mindset - You\u0026#39;ve shipped products that customers love. You\u0026#39;re not afraid to get into the weeds\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technically curious - You may not be an engineer, but you understand systems, ask technical questions, and want to learn how things work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Speed matters to you - You\u0026#39;d rather ship and learn than perfect in isolation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-obsessed - You believe great products come from understanding real workflows, not committee meetings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning trajectory - You\u0026#39;re excited about using AI to build. You see this as the future of product work\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Built 0→1 products that scaled to real customer adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI agents, LLMs, or human-in-the-loop systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve used AI tools (Claude, Cursor) to build prototypes or ship code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Startup or founder experience - you\u0026#39;ve worn multiple hats and figured it out\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vertical SaaS or SMB product experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical background (can read/write Python, React, SQL) is a plus but not required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;(If local to Utah) Work in \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://podium.wistia.com/medias/3tvlyz6urx\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;this building \u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt;in Lehi, UT 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63010,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7129220","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3209277,"location":{"name":"Lehi, Utah, Open to Remote"},"metadata":null,"id":7129220,"updated_at":"2026-06-09T11:19:24-04:00","requisition_id":"1145","title":"Senior Software Engineer","company_name":"Podium","first_published":"2025-08-04T17:38:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re building the tools that help local businesses connect, grow, and win.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Full Stack Engineer who thinks like a product owner, someone who\u0026#39;s scrappy, opinionated, and energized by taking something from zero to one. You care more about what ships than what stack you\u0026#39;re shipping on, and you use AI tooling (Claude Code, Codex, Cursor) as a genuine force multiplier, not a novelty.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own features end-to-end, from the first design conversation to production, on a platform thousands of businesses rely on every day. You\u0026#39;ll influence architecture, collaborate closely with product and design, and help keep our systems reliable as we scale. You\u0026#39;ll also invest in the people around you: sharing knowledge, reviewing code, and raising the team\u0026#39;s collective ceiling.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years building and shipping production systems, full stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of owning problems end-to-end, not just executing tickets, but defining and delivering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong instincts across the stack: you\u0026#39;re comfortable going deep on backend logic, database design, and frontend UX in the same sprint.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency with relational databases and search fundamentals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A hands-on, daily relationship with AI coding tools (Claude Code, Cursor, Copilot, etc.) - you\u0026#39;ve figured out how to move meaningfully faster with them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience at a fast-moving startup or SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with distributed systems concepts: queues, event-driven architecture, horizontal scaling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to our current stack (Elixir/Phoenix, React, PostgreSQL), or genuine curiosity to pick it up fast.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine interest in helping teammates grow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Benefits: \u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan with company matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7974582","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3461254,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7974582,"updated_at":"2026-06-01T18:54:25-04:00","requisition_id":"1314","title":"Senior Technical Recruiter","company_name":"Podium","first_published":"2026-06-01T18:54:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Description\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Podium is seeking a \u0026lt;strong\u0026gt;Senior Technical Recruiter (Full Time)\u0026lt;/strong\u0026gt; to join our team and drive end-to-end hiring for our Software Engineering organization.\u0026amp;nbsp;You’ll play a critical role in building top engineering teams by executing high-velocity, high-quality recruiting strategies - from sourcing through close. The ideal recruiter thrives in fast-paced, \u0026lt;em\u0026gt;data\u0026lt;/em\u0026gt;-driven environments, builds strong partnerships with engineering leaders, and can immediately make an impact.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the full-cycle recruitment process for Software Engineering roles, partnering directly with hiring managers and leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Source and engage top talent using creative, \u0026lt;em\u0026gt;data\u0026lt;/em\u0026gt;-driven strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage \u0026lt;em\u0026gt;pipelines\u0026lt;/em\u0026gt; and ensure \u0026lt;em\u0026gt;data\u0026lt;/em\u0026gt; integrity in Greenhouse (or equivalent ATS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide clear, \u0026lt;em\u0026gt;data\u0026lt;/em\u0026gt;-informed updates and hiring recommendations to stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with recruiting leadership to refine process efficiencies and improve candidate experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flex to support hiring surges or special projects across other technical teams as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of full-cycle technical recruiting experience for software engineering roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with an ATS (applicant tracking system), Greenhouse is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience using data to drive recruiting decisions and time management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success hiring for high-growth or product-led tech companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business partnership skills with technical and executive stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing competing priorities and delivering results in fast-moving environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of sourcing strategies, compensation structures, and candidate assessment best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Must be on-site 5 days/week in Lehi, Utah.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":63008,"name":"People Operations","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7258551","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3249538,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7258551,"updated_at":"2026-01-22T18:41:08-05:00","requisition_id":"1166","title":"Senior Vertical Marketing Manager","company_name":"Podium","first_published":"2025-09-17T18:06:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Description\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Vertical Marketing Manager, you will serve as a pseudo “CMO” for your vertical and become the go-to expert on understanding customer needs, pain points, and the industry landscape. You will play an integral role in Podium’s acquisition efforts, and be responsible for crafting marketing strategies and rolling up your sleeves to execute that strategy to cost effectively drive new customers from your vertical.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is an action-oriented, strategic marketer. You love to solve ambiguous problems using data-informed decision making and drive results. You possess exceptional critical thinking skills, a customer-centric mindset, and an excellent track record of building strategies that drive growth.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Strategy \u0026amp;amp; Hit Revenue Goals:\u0026lt;/strong\u0026gt; You will build and own a comprehensive and cost effective marketing strategy for your assigned vertical to hit or exceed Podium’s bookings targets. You’ll build out a roadmap and be accountable for executing strategy across channels like go-to market Partnerships, Influencer, marketing in external trade publications, facebook groups, forums, threads. You’ll attract prospects by building and disseminating content and webinars in highly relevant topics.\u0026amp;nbsp; You will continuously analyze performance and iterate on your approach to maximize new customer growth with your space.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive our Partner Network:\u0026lt;/strong\u0026gt; Partner marketing is a core vertical channel for Podium and you will be responsible for developing the strategy and executing highly effective marketing campaigns to high leverage partners in service of converting these prospects into paying customers.\u0026amp;nbsp; You\u0026#39;ll also tap into this partner network to build a pipeline of influencers to serve as evangelists for Podium.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Understand the Customer: \u0026lt;/strong\u0026gt;The customer will be at the core of your work. You will identify their pain points and needs, understand their business operations, figure out best channels by which to reach them and how to speak to them in terms that will resonate and establish Podium as a credible source in their industry.\u0026amp;nbsp; Your strategic insights will shape our go-to-market approach \u0026amp;amp; you will be responsible for disseminating insights across the marketing and broader org.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional Collaboration:\u0026lt;/strong\u0026gt; As the Vertical Manager, you will collaborate with Sales, Product, Support, and other leaders to align vertical efforts across the organization. Your ability to build strong relationships and drive alignment will be crucial to build campaigns that resonate with our customers and prospects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Content Leadership:\u0026lt;/strong\u0026gt; Generating vertical-specific collateral, trade show playbooks, UGC style videos (with the help of the creative team) and other marketing campaign documents for partners, influencers, and trade shows will be a part of your creative responsibilities. Your vertical expertise will ensure our messaging is finely tuned to resonate with the target audience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8-12 years of experience in demand generation, lead generation or similar marketing experience, preferably in a B2B SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of digital marketing channels, content strategy and campaign execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional bias to action and a passion to build and execute on marketing strategies that drive significant bookings impact with minimal hand-holding.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Excel and familiarity Tableau and SQL to drive insights using data and analytics\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-centric mindset; your ability to empathize with customers and put their needs first will be a key differentiator.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset; your ability to work with different teams and adapt to various situations will be essential in driving successful marketing campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in owning several marketing channels and creating conversion-oriented content\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":63012,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7939921","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3449659,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7939921,"updated_at":"2026-06-09T11:25:12-04:00","requisition_id":"1301","title":"Software Engineering Intern","company_name":"Podium","first_published":"2026-05-18T17:25:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium is looking for a motivated and talented \u0026lt;strong\u0026gt;Software Engineering Intern\u0026lt;/strong\u0026gt; to join our engineering team and help build the future of local business communication.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Software Engineering Intern, you will work on real production systems that serve thousands of businesses and millions of customer interactions. You will contribute across product features, backend services, infrastructure, data systems, and AI-powered experiences. You will learn quickly, ship meaningful work, and collaborate with experienced engineers, product managers, designers, and cross-functional partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who is excited to solve real customer problems, build scalable software, grow rapidly as an engineer, and contribute to products that are shaping the next generation of business automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build, test, and ship high-quality software used by local businesses every day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement product features, backend services, APIs, data pipelines, and infrastructure that support reliable customer experiences at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on systems that power high-volume, real-time customer interactions across channels such as messaging, web chat, voice, and other communication surfaces.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with engineers, product managers, designers, and other stakeholders to turn customer needs into simple, scalable technical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to AI-powered product experiences, including agentic workflows, automation, and intelligent customer engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clean, maintainable code and participate in code reviews, design discussions, testing, and operational improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn modern engineering practices while helping improve system performance, reliability, security, and developer velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of projects that have measurable impact on customers, revenue, and the future of Podium’s platform.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor’s degree in Computer Science, Software Engineering, a related technical field, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;0–1 year of professional software engineering experience, including relevant internships, co-ops, or substantial project work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong programming fundamentals and experience with at least one modern programming language such as Python, JavaScript/TypeScript, Java, Go, Ruby, or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of data structures, algorithms, software design, APIs, databases, and distributed systems fundamentals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A desire to build reliable, scalable, production-quality software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity about AI and enthusiasm for using modern AI tools to learn, build, and improve development workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving skills, ownership mindset, and ability to learn quickly in a fast-moving environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communication skills and a collaborative approach to working with technical and non-technical teammates.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Internship, coursework, or project experience building full-stack applications, backend services, data systems, infrastructure, or developer tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to cloud platforms, distributed systems, event-driven architectures, or high-scale production systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with relational or NoSQL databases, API design, testing frameworks, observability tools, or CI/CD pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI-assisted development tools such as Cursor, Claude Code, Codex, GitHub Copilot, or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in AI agents, automation, LLMs, or applying AI to solve practical business problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building projects outside the classroom, contributing to open source, participating in hackathons, or taking initiative to learn new technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working in an iterative environment where teams experiment, measure impact, and ship quickly.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Join the leaders in AI agents\u0026lt;/strong\u0026gt; — Podium is at the forefront of agentic AI for local businesses, with more than \u0026lt;strong\u0026gt;$100M in AI ARR\u0026lt;/strong\u0026gt; and a major opportunity ahead.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build products with real-world impact\u0026lt;/strong\u0026gt; — Your work will help local businesses win more customers, save time, and deliver better experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow your career quickly\u0026lt;/strong\u0026gt; — You will learn from experienced engineers, take on meaningful ownership, and build skills across modern software systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work with world-class talent\u0026lt;/strong\u0026gt; — Join a team that values high standards, collaboration, curiosity, and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ship software that matters\u0026lt;/strong\u0026gt; — At Podium, engineers work on products that directly impact customers and the business.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;(If local to Utah) Work in\u0026lt;a href=\u0026quot;https://podium.wistia.com/medias/3tvlyz6urx\u0026quot;\u0026gt; this building\u0026lt;/a\u0026gt; in Lehi, UT 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7367363","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3285205,"location":{"name":"Lehi, Utah, Open to Remote"},"metadata":null,"id":7367363,"updated_at":"2026-01-22T18:49:38-05:00","requisition_id":"1187","title":"Staff AI Engineer - USA","company_name":"Podium","first_published":"2025-12-22T12:32:00-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Staff AI Engineer\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a talented \u0026lt;strong\u0026gt;Staff AI Engineer \u0026lt;/strong\u0026gt;to help build and scale our AI Agent platform—a powerful system that autonomously interacts with customers, handling millions of conversations every month. In this role, you’ll design and deliver the software that enables local businesses to manage complex customer interactions automatically, book more appointments, and serve their customers more effectively across multiple channels (e.g., voice, SMS, chat).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you thrive in fast-paced, highly iterative environments, enjoy solving complex distributed systems challenges, and want to see your work drive immediate business impact, this role is for you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and scale the AI Agent platform\u0026lt;/strong\u0026gt; — enabling high-volume, real-time conversational workflows that deliver accuracy and low latency at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement APIs, services, and infrastructure that power \u0026lt;strong\u0026gt;multi-turn, cross-channel customer interactions.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the full lifecycle: architecture, implementation, deployment, and ongoing reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prototype rapidly, iterate with live interaction data, and continuously improve system performance and user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement observability, monitoring, and operational best practices to ensure reliability in production, focusing on agent accuracy and latency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with engineers, product managers, and AI/ML scientists to deliver end-to-end features that power critical business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success designing and maintaining distributed or high-throughput systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving ability and comfort navigating ambiguity in large-scale systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills and the ability to work effectively across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A willingness to work across the entire stack—from infrastructure to APIs to user-facing components—wherever the problem needs solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced environment with shifting priorities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What we hope you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience designing and implementing evaluations for LLM behavior — including accuracy, safety, reliability, and cost monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of prompt design, context engineering, and guardrail strategies for dependable, interpretable agent behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with modern agent frameworks such as LangGraph, CrewAI, or AutoGen, including multi-step reasoning, memory, and orchestration patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with fine-tuning and data curation for improving model performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan with company matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7490572","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3323070,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7490572,"updated_at":"2026-01-22T18:50:59-05:00","requisition_id":"1209","title":"Staff AI Engineer - Utah","company_name":"Podium","first_published":"2025-12-22T12:28:59-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Staff AI Engineer\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a talented\u0026amp;nbsp;\u0026lt;strong\u0026gt;Staff AI Engineer\u0026lt;/strong\u0026gt; to help build and scale our AI Agent platform—a powerful system that autonomously interacts with customers, handling millions of conversations every month. In this role, you’ll design and deliver the software that enables local businesses to manage complex customer interactions automatically, book more appointments, and serve their customers more effectively across multiple channels (e.g., voice, SMS, chat).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you thrive in fast-paced, highly iterative environments, enjoy solving complex distributed systems challenges, and want to see your work drive immediate business impact, this role is for you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and scale the AI Agent platform\u0026lt;/strong\u0026gt; — enabling high-volume, real-time conversational workflows that deliver accuracy and low latency at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement APIs, services, and infrastructure that power \u0026lt;strong\u0026gt;multi-turn, cross-channel customer interactions.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the full lifecycle: architecture, implementation, deployment, and ongoing reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prototype rapidly, iterate with live interaction data, and continuously improve system performance and user experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement observability, monitoring, and operational best practices to ensure reliability in production, focusing on agent accuracy and latency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with engineers, product managers, and AI/ML scientists to deliver end-to-end features that power critical business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success designing and maintaining distributed or high-throughput systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving ability and comfort navigating ambiguity in large-scale systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills and the ability to work effectively across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A willingness to work across the entire stack—from infrastructure to APIs to user-facing components—wherever the problem needs solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced environment with shifting priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Must be willing to work on site, 5 days per week.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we hope you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience designing and implementing evaluations for LLM behavior — including accuracy, safety, reliability, and cost monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of prompt design, context engineering, and guardrail strategies for dependable, interpretable agent behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with modern agent frameworks such as LangGraph, CrewAI, or AutoGen, including multi-step reasoning, memory, and orchestration patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with fine-tuning and data curation for improving model performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why you’ll love working here:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Podium is the best place to work to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Join the leaders in AI agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock career-defining growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build with world-class talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make a real impact on local business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan with company matching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63009,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/podium81/jobs/7778030","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":3405155,"location":{"name":"Lehi, Utah"},"metadata":null,"id":7778030,"updated_at":"2026-04-03T12:24:18-04:00","requisition_id":"1271","title":"VP of Sales","company_name":"Podium","first_published":"2026-04-03T12:24:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our \u0026lt;strong\u0026gt;\u0026lt;a href=\u0026quot;https://www.podium.com/operating-principles\u0026quot;\u0026gt;operating principles\u0026lt;/a\u0026gt;\u0026lt;/strong\u0026gt; guide daily behavior and ensure we hire people who will thrive at Podium. If you\u0026#39;re hungry for growth, aligned to our operating principles, and ready to get to work, you won\u0026#39;t find a better place to learn and accelerate your career.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking a high-performing sales leader to serve as our VP of Sales. This individual will be responsible for building, leading, and executing the sales strategy for our Home Services vertical. As a key member of the senior leadership team, this leader will partner closely with leaders across the business to define and execute go-to-market initiatives and scale a world-class sales organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;This role is required to be in office 5 days per week in our Lehi HQ.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you will be doing:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and execute the sales strategy that will transform the Home Services industry with AI agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and mentor a high-performing sales organization, including leaders and individual contributors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a deep understanding of the competitive landscape to inform our broader strategy to win the Home Services vertical\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attract and retain top sales talent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing coaching and mentorship in strategic selling, pipeline development, forecasting, and deal execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the cross-functional leaders to define and implement a winning go-to-market (GTM) strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute sales plans to achieve revenue targets and growth goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide key strategic deals and lead complex negotiations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, track, and manage sales forecasts, goals, and key performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accurate pipeline management and forecasting at the rep and team level.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SaaS sales experience required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in SMB outbound sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of sales leadership experience, including experience “leading leaders.”\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of exceeding revenue goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building, scaling, and leading high-performing sales teams and organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in developing and executing go-to-market strategies and sales plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Home Services vertical is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to train and develop talent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with experience using metrics to drive decision-making and forecasting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, leadership, and collaboration skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a fast-paced, high-growth environment.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;(If local to Utah) Work in\u0026lt;a href=\u0026quot;https://www.youtube.com/watch?v=ZQNRDfl243k\u0026quot;\u0026gt; this building\u0026lt;/a\u0026gt; in Lehi, UT, 5 days a week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open and transparent culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance, long and short-term disability coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid maternity and paternity leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fertility Benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous vacation time, plus three 4-day summer holiday weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent medical, dental, and vision benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bi-annual swag drops with cool Podium gear and apparel\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A stellar HQ (Utah) gym with local professional coaches and classes offered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onsite HQ (Utah) child care center, subsidized for employees\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":63006,"name":"Sales","child_ids":[78074,229809],"parent_id":null}],"offices":[{"id":66242,"name":"Lehi","location":"Lehi, Utah, United States","child_ids":[],"parent_id":null}]}],"meta":{"total":53}}