{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/pieinsurance/jobs/6002458004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5157496004,"location":{"name":"United States"},"metadata":[{"id":10160914004,"name":"Grade","value":null,"value_type":"short_text"}],"id":6002458004,"updated_at":"2026-05-21T12:09:02-04:00","requisition_id":"JR720","title":"CA - Claims Adjuster, Workers Compensation","company_name":"Pie Insurance","first_published":"2026-05-21T12:09:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Pie\u0026#39;s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by\u0026amp;nbsp;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://pieinsurance.com/culture\u0026quot;\u0026gt;core values and operating principles\u0026lt;/a\u0026gt;\u0026amp;nbsp;that guide every decision we make.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Claims Adjuster will play a vital role in delivering quality claim file management and an industry-leading customer claims experience. This will be completed by adhering to Pie’s Claims Best Practices and complying with regulatory and statutory requirements. This role will work with internal and external partners to deliver best in class performance, identify and pursue claim mitigation opportunities and deliver favorable claim outcomes for Pie’s customers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Do It\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Claims Technical Management:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently handle all aspects of the workers’ compensation claims from set-up to closure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct timely 3-point contact investigation, with focus on continued investigation as facts of the case change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mitigate claim\u0026amp;nbsp; exposure while achieving the best outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Determine timely and accurate compensability decisions within statutory requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and adjust timely/accurate reserves within authority limits to ensure reserving activities are consistent with the case facts and company best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Timely administration of statutory medical and indemnity benefits throughout the life of the claim.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comply with all applicable statutory guidelines, rules, and regulations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Control legal activity with defense counsel through the litigation process while managing legal fees and costs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize early resolution opportunities, evaluate claim exposure and negotiate settlement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Claims Customer Service:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a point of contact for our partner agents and customers to provide general claim guidance and help set claim process expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist as necessary in providing claim status to agents and insureds, coverage verification and loss run reports, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide excellent customer service to internal and external customers and business partners.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in interactions with TPA adjusters and claims partners to drive optimized claims outcomes and top-notch claims experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate to ensure that Pie has a leading claims customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to continuously improve our claims operations and look at opportunities and gaps in claim service, handling SOPs, protocols and processes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Right Stuff\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High School Diploma or equivalent is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s Degree or equivalent experience with some college coursework is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2-years workers’ compensation claims experience is required.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Claims experience working in CA is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong communication (written and verbal) skills, to deliver more complex information effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong\u0026amp;nbsp; problem solving skills to be able to manage complex tasks and work through to solutions with little guidance and direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Awareness of your own tasks, and how it impacts the team and deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using G-Suite Tools, and collaboration tools like Slack is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of jurisdictional regulatory and statutory requirements and CMS/MSA requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated knowledge and experience in claim adjudication, medical management and litigation management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing ability to analyze and take necessary action in multiple focus areas, based on several data points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to use skills to overcome conflict and reach beneficial outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to make claim decisions to mitigate exposure while achieving the best outcome.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The use of AI in Application Review:\u0026lt;/strong\u0026gt; To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$100,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive cash compensation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A piece of the pie (in the form of equity)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Future focused 401k match\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental and caregiver leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://pieinsurance.com/culture/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;core values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; are more than just a poster on the wall; they’re tangibly reflected in our work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Making every part of working with us \u0026quot;Easy as Pie\u0026quot;\u0026lt;/strong\u0026gt; - including our offer process. When we find someone we\u0026#39;d like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location Information\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (\u0026lt;em data-start=\u0026quot;218\u0026quot; data-end=\u0026quot;240\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;territories excluded\u0026lt;/em\u0026gt;) and have access to reliable, high-speed internet.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Information\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance participates in the E-Verify program. Please click \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133936/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133941/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is committed to protecting your personal data. Please review our \u0026lt;a href=\u0026quot;https://pieinsurance.com/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;. \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/\u0026quot;\u0026gt;Pie Named to 2025 America\u0026#39;s Best Startup Employers\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report\u0026quot;\u0026gt;Pie Insurance 2025 State of Workplace Safety Report\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#BI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042011004,"name":"Claims","child_ids":[],"parent_id":null}],"offices":[{"id":4025136004,"name":"United States","location":null,"child_ids":[4025137004,4038102004,4036982004,4036983004,4036984004,4036985004,4036986004,4036987004,4036988004,4036989004,4036990004,4025678004,4025138004,4038132004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pieinsurance/jobs/5980286004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5146431004,"location":{"name":"United States"},"metadata":[{"id":10160914004,"name":"Grade","value":null,"value_type":"short_text"}],"id":5980286004,"updated_at":"2026-04-23T14:45:52-04:00","requisition_id":"JR709","title":"CA - Claims Adjuster, Workers Compensation","company_name":"Pie Insurance","first_published":"2026-04-23T14:45:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Pie\u0026#39;s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by\u0026amp;nbsp;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://pieinsurance.com/culture\u0026quot;\u0026gt;core values and operating principles\u0026lt;/a\u0026gt;\u0026amp;nbsp;that guide every decision we make.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Claims Adjuster will play a vital role in delivering quality claim file management and an industry-leading customer claims experience. This will be completed by adhering to Pie’s Claims Best Practices and complying with regulatory and statutory requirements. This role will work with internal and external partners to deliver best in class performance, identify and pursue claim mitigation opportunities and deliver favorable claim outcomes for Pie’s customers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Do It\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Claims Technical Management:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently handle all aspects of the workers’ compensation claims from set-up to closure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct timely 3-point contact investigation, with focus on continued investigation as facts of the case change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mitigate claim\u0026amp;nbsp; exposure while achieving the best outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Determine timely and accurate compensability decisions within statutory requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and adjust timely/accurate reserves within authority limits to ensure reserving activities are consistent with the case facts and company best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Timely administration of statutory medical and indemnity benefits throughout the life of the claim.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comply with all applicable statutory guidelines, rules, and regulations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Control legal activity with defense counsel through the litigation process while managing legal fees and costs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize early resolution opportunities, evaluate claim exposure and negotiate settlement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Claims Customer Service:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a point of contact for our partner agents and customers to provide general claim guidance and help set claim process expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist as necessary in providing claim status to agents and insureds, coverage verification and loss run reports, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide excellent customer service to internal and external customers and business partners.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in interactions with TPA adjusters and claims partners to drive optimized claims outcomes and top-notch claims experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate to ensure that Pie has a leading claims customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to continuously improve our claims operations and look at opportunities and gaps in claim service, handling SOPs, protocols and processes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Right Stuff\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High School Diploma or equivalent is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s Degree or equivalent experience with some college coursework is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2-years workers’ compensation claims experience is required.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Claims experience working in CA is required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication (written and verbal) skills, to deliver more complex information effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong\u0026amp;nbsp; problem solving skills to be able to manage complex tasks and work through to solutions with little guidance and direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Awareness of your own tasks, and how it impacts the team and deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using G-Suite Tools, and collaboration tools like Slack is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of jurisdictional regulatory and statutory requirements and CMS/MSA requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated knowledge and experience in claim adjudication, medical management and litigation management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developing ability to analyze and take necessary action in multiple focus areas, based on several data points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to use skills to overcome conflict and reach beneficial outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to make claim decisions to mitigate exposure while achieving the best outcome.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The use of AI in Application Review:\u0026lt;/strong\u0026gt; To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$100,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive cash compensation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A piece of the pie (in the form of equity)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Future focused 401k match\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental and caregiver leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://pieinsurance.com/culture/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;core values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; are more than just a poster on the wall; they’re tangibly reflected in our work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Making every part of working with us \u0026quot;Easy as Pie\u0026quot;\u0026lt;/strong\u0026gt; - including our offer process. When we find someone we\u0026#39;d like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location Information\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (\u0026lt;em data-start=\u0026quot;218\u0026quot; data-end=\u0026quot;240\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;territories excluded\u0026lt;/em\u0026gt;) and have access to reliable, high-speed internet.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Information\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance participates in the E-Verify program. Please click \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133936/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133941/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is committed to protecting your personal data. Please review our \u0026lt;a href=\u0026quot;https://pieinsurance.com/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;. \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/\u0026quot;\u0026gt;Pie Named to 2025 America\u0026#39;s Best Startup Employers\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report\u0026quot;\u0026gt;Pie Insurance 2025 State of Workplace Safety Report\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#BI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042011004,"name":"Claims","child_ids":[],"parent_id":null}],"offices":[{"id":4025136004,"name":"United States","location":null,"child_ids":[4025137004,4038102004,4036982004,4036983004,4036984004,4036985004,4036986004,4036987004,4036988004,4036989004,4036990004,4025678004,4025138004,4038132004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pieinsurance/jobs/5993386004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5153021004,"location":{"name":"United States"},"metadata":[{"id":10160914004,"name":"Grade","value":null,"value_type":"short_text"}],"id":5993386004,"updated_at":"2026-05-11T16:56:48-04:00","requisition_id":"JR718","title":"CA - Team Lead, Claims Workers' Compensation","company_name":"Pie Insurance","first_published":"2026-05-11T16:56:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Pie\u0026#39;s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by\u0026amp;nbsp;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://pieinsurance.com/culture\u0026quot;\u0026gt;core values and operating principles\u0026lt;/a\u0026gt;\u0026amp;nbsp;that guide every decision we make.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Team Lead, Claims is responsible for leading a team of Adjusters and Specialists by monitoring their workloads, providing supervisory oversight for individual claim activities, and providing technical and jurisdictional direction on claims adjudication to ensure Pie is providing optimal claim outcomes and experiences for our clients.\u0026amp;nbsp; Additionally, this role is responsible for performance management and development of direct reports. The Team Lead will report to and work directly with the Claims Manager to achieve team and departmental goals. The Team Lead will need to be able and pivot quickly in a fast growing company and department.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Do It\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Claims Technical Oversight:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Perform claim audits to ensure consistency and accuracy in statutory/regulatory compliance, internal procedures and guidelines, and quality expectations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure reserves are adequately set for the ultimate probable outcome of the claim\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform regular leader reviews and provide feedback and recommendations for individual claims files.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Management:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Resolve escalated agent, broker, policyholder complaints and/or concerns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify trends that could be problematic and take steps to develop processes to correct.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional project assignments at manager\u0026#39;s discretion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;People Management:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop \u0026amp;amp; lead a team of adjusters by ensuring the quality, accuracy, and timely resolution of claims. Oversee of all claim activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promote department goals and objectives to the team of Adjusters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor workflows, claims processes, claim metrics, claim triage and caseloads\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and promote customer service excellence.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and develop adjusters by identifying opportunities to grow and strengthen new skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Right Stuff\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+\u0026amp;nbsp; years of adjusting claims at a senior level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Claims experience working in California is required. Experience in Arizona, Florida, Illinois, Pennsylvania, New Jersey or Georgia is preferred.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Licensing may be required in additional jurisdictions based on business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive knowledge of workers compensation in multiple states along with general insurance policy coverage and the state case Laws.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced communication (written, verbal and presentation) skills, to deliver complex information effectively and align people with the needs of the project/team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced problem solving skills, to be able to manage complex situations with multiple layers, and resolve to solution anticipating needs now and into the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate awareness of your own tasks, and how it impacts the team and deliverables\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced leadership skills, focusing on the growth and development of direct reports.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;G-Suite Tools, Collaboration tools, Microsoft Office suite.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High School diploma or GED required, Bachelor\u0026#39;s Degree preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The use of AI in Application Review:\u0026lt;/strong\u0026gt; To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$110,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$135,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive cash compensation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A piece of the pie (in the form of equity)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Future focused 401k match\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental and caregiver leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://pieinsurance.com/culture/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;core values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; are more than just a poster on the wall; they’re tangibly reflected in our work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Making every part of working with us \u0026quot;Easy as Pie\u0026quot;\u0026lt;/strong\u0026gt; - including our offer process. When we find someone we\u0026#39;d like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location Information\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (\u0026lt;em data-start=\u0026quot;218\u0026quot; data-end=\u0026quot;240\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;territories excluded\u0026lt;/em\u0026gt;) and have access to reliable, high-speed internet.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Information\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance participates in the E-Verify program. Please click \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133936/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133941/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is committed to protecting your personal data. Please review our \u0026lt;a href=\u0026quot;https://pieinsurance.com/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;. \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/\u0026quot;\u0026gt;Pie Named to 2025 America\u0026#39;s Best Startup Employers\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report\u0026quot;\u0026gt;Pie Insurance 2025 State of Workplace Safety Report\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#BI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042011004,"name":"Claims","child_ids":[],"parent_id":null}],"offices":[{"id":4025136004,"name":"United States","location":null,"child_ids":[4025137004,4038102004,4036982004,4036983004,4036984004,4036985004,4036986004,4036987004,4036988004,4036989004,4036990004,4025678004,4025138004,4038132004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pieinsurance/jobs/6014425004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5162385004,"location":{"name":"United States"},"metadata":[{"id":10160914004,"name":"Grade","value":null,"value_type":"short_text"}],"id":6014425004,"updated_at":"2026-06-05T16:43:33-04:00","requisition_id":"JR730","title":"Complex Claims Adjuster, Workers Compensation","company_name":"Pie Insurance","first_published":"2026-06-05T16:43:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Pie\u0026#39;s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by\u0026amp;nbsp;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://pieinsurance.com/culture\u0026quot;\u0026gt;core values and operating principles\u0026lt;/a\u0026gt;\u0026amp;nbsp;that guide every decision we make.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Complex Claims Adjuster will play a critical role in delivering quality claim file management and\u0026amp;nbsp; an industry-leading customer claims experience, by providing hands-on adjudication of catastrophic and large loss claims. This will be completed\u0026amp;nbsp; by adhering to Pie’s Claims Best Practices, complying with regulatory and statutory requirements, and applying advanced knowledge and experience with complex negotiation strategies, structured settlements, Medicare Set-Aside requirements, and overall risk evaluation and mitigation.\u0026amp;nbsp; This role will work with internal and external partners to deliver best in class performance, identify and pursue claim mitigation opportunities and deliver favorable claim outcomes for Pie’s customers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additionally, the Complex Claims Adjuster will\u0026amp;nbsp; collaborate with the Complex Claims Practices Consultant and Claims leadership\u0026amp;nbsp; to continually seek out ways in which to improve claims processes and protocols.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Do It\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Claims Technical Management:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently handle all aspects of catastrophic and large loss workers’ compensation claims from set-up to closure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct timely 3-point contact investigation, with focus on continued investigation as facts of the case change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Determine timely and accurate compensability decisions within statutory requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and adjust timely/accurate reserves within authority limits to ensure reserving activities are consistent with the case facts and company best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to present claims to senior management, internal and external stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Timely administration of statutory medical and indemnity benefits throughout the life of the claim.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comply with all applicable statutory guidelines, rules, and regulations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Control legal activity with defense counsel through the litigation process while managing legal fees and costs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize early resolution opportunities, evaluate claim exposure and negotiate settlement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mitigate\u0026amp;nbsp; the complex exposure while achieving the best outcome.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Claims Customer Service:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a point of contact for our partner agents and customers to provide general claim guidance and help set claim process expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide claim status to agents and insureds , coverage verification and loss run reports, etc as necessary.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide excellent customer service to internal/ external customers and business partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to continuously improve our claims operations and address opportunities and gaps in claim service, handling SOPs, protocols and processes.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Claims Resolution Management:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Direct a proactive litigation strategy to increase settlement opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess claims for settlement value using rated ages, present value, medicare set asides, medical cost projections and structured settlements. Obtain settlement authority\u0026amp;nbsp; as required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Obtain annuity and structured settlement quotes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend virtual and in person mediations, informal settlement conferences and trials to represent Pie\u0026#39;s interests.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Innovation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Participate in Claims Roundtable meetings. Develop a collaborative plan of action for aggressive claims handling.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create Claims Status Reports and establish timely, accurate reserves.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present large loss updates to internal and external partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with our Complex Claims Practices Consultant and Claims Leadership to continuously improve our claims operations and look at opportunities and gaps in claim service, handling SOPs, protocols and processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Right Stuff\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High School Diploma or equivalent is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s Degree or equivalent experience with some college coursework is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 7 years workers’ compensation claim adjusting experience is required (carrier background, preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of catastrophic claim handling experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to evaluate and identify\u0026amp;nbsp; high dollar, high exposure, complex claims.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong claims handling experience within the Southeast region preferred, with expertise in Florida, Georgia, and/or North Carolina. Candidates should demonstrate a willingness to expand their jurisdictional knowledge and obtain additional state licenses as business needs evolve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Requires active\u0026amp;nbsp; licensing in applicable states.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced communication (written and verbal) skills, to deliver more complex information effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced problem-solving skills to be able to manage complex tasks and work through to solutions with little guidance and direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Awareness of your own tasks and how it impacts the team and deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using G-Suite Tools and collaboration tools like Slack is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced knowledge of jurisdictional regulatory and statutory requirements and CMS/MSA requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced knowledge and experience in claim adjudication, medical, and litigation management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced ability to analyze and take necessary action in multiple focus areas based on several data points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to make claim decisions to mitigate exposure while achieving the best outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to use skills to overcome conflict and reach beneficial outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to mentor junior adjusters.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The use of AI in Application Review:\u0026lt;/strong\u0026gt; To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$95,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$120,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive cash compensation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A piece of the pie (in the form of equity)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Future focused 401k match\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental and caregiver leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://pieinsurance.com/culture/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;core values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; are more than just a poster on the wall; they’re tangibly reflected in our work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Making every part of working with us \u0026quot;Easy as Pie\u0026quot;\u0026lt;/strong\u0026gt; - including our offer process. When we find someone we\u0026#39;d like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location Information\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (\u0026lt;em data-start=\u0026quot;218\u0026quot; data-end=\u0026quot;240\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;territories excluded\u0026lt;/em\u0026gt;) and have access to reliable, high-speed internet.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Information\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance participates in the E-Verify program. Please click \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133936/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133941/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is committed to protecting your personal data. Please review our \u0026lt;a href=\u0026quot;https://pieinsurance.com/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;. \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/\u0026quot;\u0026gt;Pie Named to 2025 America\u0026#39;s Best Startup Employers\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report\u0026quot;\u0026gt;Pie Insurance 2025 State of Workplace Safety Report\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#BI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042011004,"name":"Claims","child_ids":[],"parent_id":null}],"offices":[{"id":4025136004,"name":"United States","location":null,"child_ids":[4025137004,4038102004,4036982004,4036983004,4036984004,4036985004,4036986004,4036987004,4036988004,4036989004,4036990004,4025678004,4025138004,4038132004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pieinsurance/jobs/6016627004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5163602004,"location":{"name":"United States"},"metadata":[{"id":10160914004,"name":"Grade","value":null,"value_type":"short_text"}],"id":6016627004,"updated_at":"2026-06-11T14:20:51-04:00","requisition_id":"JR737","title":"Data Engineer","company_name":"Pie Insurance","first_published":"2026-06-11T14:20:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Pie\u0026#39;s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by\u0026amp;nbsp;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://pieinsurance.com/culture\u0026quot;\u0026gt;core values and operating principles\u0026lt;/a\u0026gt;\u0026amp;nbsp;that guide every decision we make.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;This is a hands-on engineering role — you\u0026#39;ll be writing production Python and SQL, building Airflow DAGs, and contributing to our Data Vault 2.0 warehouse alongside a team of senior and staff engineers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work on the data infrastructure that powers how Pie quotes, underwrites, and services small business insurance customers. The pipelines and models you build feed everything from pricing to financial reporting, which means correctness and reliability matter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be expected to develop deep domain expertise in insurance and the Pie business over time. Engineers who succeed here understand premium, loss, and policy lifecycle as well as they understand Snowflake.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Do It\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain data pipelines that deliver accurate, trusted data with the freshness our stakeholders depend on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to data modeling decisions within our Data Vault 2.0 warehouse that balance raw fidelity in the vault with the consumption patterns of downstream marts and analytics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Administer and optimize Snowflake across warehouse sizing, query performance, access controls, RBAC and user/role management, and ongoing cost tuning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain resilient Airflow DAGs and CI/CD pipelines that make deployments predictable, repeatable, and safe to roll back.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement automated testing (unit, integration, and data quality) so issues are caught in CI before they reach production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide mission-critical production support and ensure data reliability through proactive observability tuning, comprehensive incident response, and continuous feedback loops that integrate production insights back into pre-load validation and CI/CD pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI-powered tools (e.g., Claude Code, Cursor, Snowflake Cortex) to accelerate code generation, automate documentation, and improve code quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with stakeholders across Executive, Product, Engineering, and business teams to translate the \u0026quot;why\u0026quot; behind a request into a technical solution that meets the business need.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run technical projects end-to-end with guidance from senior engineers — scoping with stakeholders, documenting requirements, and explaining technical trade-offs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow and contribute to best practices for data governance, privacy, and security, including the change management and validation discipline required for SOX-relevant reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take an active part in the operational responsibilities of running our data infrastructure, with a focus on reliability, cost efficiency, and observability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Right Stuff\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 2+ years experience as a software engineer or data engineer with a focus on data systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency writing complex SQL and manipulating large structured and semi-structured datasets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python for building production-grade data pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Snowflake or comparable cloud warehouse — comfortable with warehouse management, access controls, and query performance. Exposure to RBAC and cost governance is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with data models in cloud data warehouses such as Snowflake, Redshift, or BigQuery. Familiarity with Data Vault 2.0 or dimensional modeling is a plus, willingness to learn Data Vault is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience using testing frameworks to validate data and code in a production environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with data observability tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency using AI coding assistants (e.g., Claude Code, Cursor, Snowflake Cortex) as a core part of your development workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running technical projects end-to-end with guidance from senior engineers — scoping, documenting, and communicating with stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working in a regulated environment (e.g., SOX-relevant financial reporting).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to develop deep domain expertise in insurance and the Pie business over time. The best data engineers here understand premium, loss, and policy lifecycle as well as they understand Snowflake.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The use of AI in Application Review:\u0026lt;/strong\u0026gt; To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$115,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$145,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive cash compensation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A piece of the pie (in the form of equity)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Future focused 401k match\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental and caregiver leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://pieinsurance.com/culture/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;core values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; are more than just a poster on the wall; they’re tangibly reflected in our work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Making every part of working with us \u0026quot;Easy as Pie\u0026quot;\u0026lt;/strong\u0026gt; - including our offer process. When we find someone we\u0026#39;d like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location Information\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (\u0026lt;em data-start=\u0026quot;218\u0026quot; data-end=\u0026quot;240\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;territories excluded\u0026lt;/em\u0026gt;) and have access to reliable, high-speed internet.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Information\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance participates in the E-Verify program. Please click \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133936/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133941/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is committed to protecting your personal data. Please review our \u0026lt;a href=\u0026quot;https://pieinsurance.com/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;. \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/\u0026quot;\u0026gt;Pie Named to 2025 America\u0026#39;s Best Startup Employers\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report\u0026quot;\u0026gt;Pie Insurance 2025 State of Workplace Safety Report\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#BI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042013004,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4025136004,"name":"United States","location":null,"child_ids":[4025137004,4038102004,4036982004,4036983004,4036984004,4036985004,4036986004,4036987004,4036988004,4036989004,4036990004,4025678004,4025138004,4038132004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pieinsurance/jobs/5998399004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5156039004,"location":{"name":"United States"},"metadata":[{"id":10160914004,"name":"Grade","value":null,"value_type":"short_text"}],"id":5998399004,"updated_at":"2026-05-18T16:59:50-04:00","requisition_id":"JR719","title":"Director, Premium Audit","company_name":"Pie Insurance","first_published":"2026-05-18T16:59:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Pie\u0026#39;s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by\u0026amp;nbsp;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://pieinsurance.com/culture\u0026quot;\u0026gt;core values and operating principles\u0026lt;/a\u0026gt;\u0026amp;nbsp;that guide every decision we make.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Under limited supervision, serves as premium audit subject matter expert and strategic leader of the Premium Audit department. Drives departmental transformation and operational excellence through oversight of functional strategy, leadership development, and execution of the new Premium Audit model. Partners with Senior Directors and cross-functional leaders to integrate premium audit strategies with broader organizational objectives while leading the department through its transformation to eliminate backlog and implement next-generation audit capabilities.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Do It\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strategic Leadership \u0026amp;amp; Organizational Transformation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead Department Transformation\u0026lt;/strong\u0026gt;: Direct the implementation of the new Premium Audit Playbook, ensuring successful transition from current state operations to the reimagined department structure with professional-level roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Departmental Strategy Development: \u0026lt;/strong\u0026gt;Develop and execute comprehensive premium audit strategies that align with Pie\u0026#39;s business objectives, contributing to broader organizational strategic planning while maintaining focus on functional excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;: Partner with Leaders across Underwriting, Product, Technology, and Business Development to integrate premium audit strategy with broader business strategies and operational initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Industry Leadership\u0026lt;/strong\u0026gt;: Serve as an authority figure in premium audit best practices, staying current with industry trends and regulatory changes while positioning the department as a center of excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Change Leadership\u0026lt;/strong\u0026gt;: Lead departmental change initiatives, ensuring successful adoption of new processes, technologies, and operating models while maintaining team performance and engagement throughout transformation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Department Leadership \u0026amp;amp; Management Excellence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Level Management\u0026lt;/strong\u0026gt;: Direct premium audit operations through Senior Managers, Managers, Team Leads, and individual contributors across multiple specialized teams (Premium Auditors, Premium Audit Operations Specialists, and support functions)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Performance Management\u0026lt;/strong\u0026gt;: Establish and monitor department-wide KPIs and quality standards, ensuring achievement of audit accuracy, customer satisfaction, collection rates, and productivity targets that support organizational goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Organizational Design\u0026lt;/strong\u0026gt;: Design, implement, and lead departmental structure changes, role creation, and succession planning strategies that support current transformation and future scaling within the premium audit function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resource Management \u0026amp;amp; Budget Oversight\u0026lt;/strong\u0026gt;: Own departmental budget planning and resource allocation, making strategic decisions about technology investments, training programs, and staffing models within approved parameters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vendor \u0026amp;amp; Partnership Oversight\u0026lt;/strong\u0026gt;: Manage strategic relationships with external audit vendors, technology providers, and bureau partners to ensure service excellence and cost-effective operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Premium Audit Operations \u0026amp;amp; Process Excellence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Leadership\u0026lt;/strong\u0026gt;: Oversee end-to-end premium audit processes across all platforms, ensuring regulatory compliance, quality standards, and continuous improvement within the functional area\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technology \u0026amp;amp; Process Innovation\u0026lt;/strong\u0026gt;: Lead adoption and optimization of audit technologies and process improvements that enhance departmental efficiency, accuracy, and customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quality Assurance \u0026amp;amp; Compliance\u0026lt;/strong\u0026gt;: Ensure comprehensive quality programs, regulatory compliance across all jurisdictions, and successful bureau inspections while maintaining operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Experience Enhancement\u0026lt;/strong\u0026gt;: Drive improvements in policyholder interactions and service delivery within the audit function that enhance satisfaction while maintaining audit integrity and compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytics \u0026amp;amp; Insights\u0026lt;/strong\u0026gt;: Leverage audit data and departmental analytics to identify trends, process improvements, and insights that inform functional decisions and support business objectives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Leadership Development \u0026amp;amp; Team Building\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leadership Pipeline Development\u0026lt;/strong\u0026gt;: Coach and develop Senior Managers and Managers to build departmental leadership capability and prepare successors for key roles within the function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Team Development \u0026amp;amp; Capability Building\u0026lt;/strong\u0026gt;: Establish psychological safety and learning environments that enable teams to develop premium audit expertise and advance within the functional area\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Training \u0026amp;amp; Development Strategy\u0026lt;/strong\u0026gt;: Design and oversee training programs for the new audit model, ensuring team members develop necessary skills for customer-facing roles and advanced audit techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Performance Culture\u0026lt;/strong\u0026gt;: Foster a departmental culture of continuous improvement, professional growth, and results delivery that aligns with Pie\u0026#39;s values while driving functional excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Talent Management\u0026lt;/strong\u0026gt;: Create clear development pathways and manage talent retention strategies that support departmental stability during transformation and future growth\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Right Stuff\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education \u0026amp;amp; Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent work experience required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of premium audit, insurance operations, or related industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years Workers’ Compensation\u0026amp;nbsp; experience required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of progressive leadership experience, with proven ability to lead and scale large, complex organizations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical \u0026amp;amp; Industry Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Expert Premium Audit Knowledge\u0026lt;/strong\u0026gt;: Authority-level understanding of premium audit principles, NCCI systems, state bureau requirements, and regulatory compliance across multiple jurisdictions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Industry Certifications\u0026lt;/strong\u0026gt;: Professional designations such as CPCU, ARe, FLMI, or equivalent preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technology Proficiency\u0026lt;/strong\u0026gt;: Advanced skills in data analytics tools and process automation platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Regulatory Expertise\u0026lt;/strong\u0026gt;: Deep knowledge of workers\u0026#39; compensation regulations, bureau requirements, and compliance standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Leadership \u0026amp;amp; Management Competencies\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Thinking\u0026lt;/strong\u0026gt;: Mastery in making final decisions on implementation and ensuring operational effectiveness while translating business segment strategy into functional plans and guiding execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Team Development\u0026lt;/strong\u0026gt;: Authority-level coaching of teams and team members to develop new methods and solve complex matters, establishing psychological safety for innovation and growth within the function\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration\u0026lt;/strong\u0026gt;: Mastery in demonstrating interpersonal awareness, building partnership and cooperation, and achieving cross-functional goals with complex proposals and projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication\u0026lt;/strong\u0026gt;: Authority-level ability in direct and empathetic communication, effectively presenting complex information to diverse stakeholders and fostering open dialogue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Critical Thinking\u0026lt;/strong\u0026gt;: Mastery in testing and learning, creativity, and relentless commitment to improvement, anticipating and solving highly complex problems within the functional area\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset\u0026lt;/strong\u0026gt;: Authority-level demonstration of curiosity, tenacity, flexibility, and adaptability while leading by seeking to understand and remaining open to change\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational \u0026amp;amp; Business Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Departmental Change Management\u0026lt;/strong\u0026gt;: Advanced ability to lead functional transformation and manage complex change initiatives within the premium audit area\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Process Excellence\u0026lt;/strong\u0026gt;: Mastery-level skills in process improvement, optimization, and operational design specific to premium audit functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Financial Management\u0026lt;/strong\u0026gt;: Strong understanding of departmental budget management, resource allocation, and cost optimization within approved parameters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer \u0026amp;amp; Stakeholder Focus\u0026lt;/strong\u0026gt;: Proven record of enhancing customer experience and stakeholder satisfaction while maintaining operational efficiency and compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Complex Problem Solving\u0026lt;/strong\u0026gt;: Advanced ability to navigate multi-layered challenges within the functional area and develop innovative solutions that support broader business objectives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Communication \u0026amp;amp; Interpersonal Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Communication\u0026lt;/strong\u0026gt;: Highly advanced oral and written communication skills, including presentations to senior leadership and external partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Management\u0026lt;/strong\u0026gt;: Advanced ability to build relationships and influence outcomes across diverse internal and external stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Negotiation\u0026lt;/strong\u0026gt;: Advanced persuasion and negotiating skills when working with vendors, partners, and internal teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Emotional Intelligence\u0026lt;/strong\u0026gt;: Demonstrated ability to remain calm under pressure, manage difficult conversations, and maintain professional relationships during challenging situations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The use of AI in Application Review:\u0026lt;/strong\u0026gt; To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive cash compensation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A piece of the pie (in the form of equity)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Future focused 401k match\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental and caregiver leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://pieinsurance.com/culture/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;core values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; are more than just a poster on the wall; they’re tangibly reflected in our work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Making every part of working with us \u0026quot;Easy as Pie\u0026quot;\u0026lt;/strong\u0026gt; - including our offer process. When we find someone we\u0026#39;d like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location Information\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (\u0026lt;em data-start=\u0026quot;218\u0026quot; data-end=\u0026quot;240\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;territories excluded\u0026lt;/em\u0026gt;) and have access to reliable, high-speed internet.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Information\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance participates in the E-Verify program. Please click \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133936/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133941/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is committed to protecting your personal data. Please review our \u0026lt;a href=\u0026quot;https://pieinsurance.com/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;. \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/\u0026quot;\u0026gt;Pie Named to 2025 America\u0026#39;s Best Startup Employers\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report\u0026quot;\u0026gt;Pie Insurance 2025 State of Workplace Safety Report\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#BI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042005004,"name":"Premium Audit","child_ids":[],"parent_id":null}],"offices":[{"id":4025136004,"name":"United States","location":null,"child_ids":[4025137004,4038102004,4036982004,4036983004,4036984004,4036985004,4036986004,4036987004,4036988004,4036989004,4036990004,4025678004,4025138004,4038132004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pieinsurance/jobs/6007412004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5159249004,"location":{"name":"United States"},"metadata":[{"id":10160914004,"name":"Grade","value":null,"value_type":"short_text"}],"id":6007412004,"updated_at":"2026-05-29T15:12:15-04:00","requisition_id":"JR727","title":"Internal Controls Senior Analyst","company_name":"Pie Insurance","first_published":"2026-05-29T15:12:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Pie\u0026#39;s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by\u0026amp;nbsp;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://pieinsurance.com/culture\u0026quot;\u0026gt;core values and operating principles\u0026lt;/a\u0026gt;\u0026amp;nbsp;that guide every decision we make.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Reporting directly to Pie’s Internal Controls Manager, this role will be responsible for evaluating and related processes designed to safeguard company assets and ensure accurate financial reporting. You will regularly assess the effectiveness of internal controls, identifying areas for improvement and supporting compliance with the COSO internal controls framework, Sarbanes-Oxley (SOX) and other relevant regulations and standards.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Do It\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assist in the execution of the annual risk assessment at the Financial Statement Line Item and process level to determine appropriate control mix and coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with business and IT process and control owners to design and document internal control processes and activities for in-scope processes through annual walkthroughs, including standardization of control documentation and processes.\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform annual testing for in-scope controls, including communication of deficiencies \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; and alignment with control owners on remediation action plans.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and follow up on remediation activities to support timely resolution of identified control deficiencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the preparation of ongoing monitoring updates for Finance \u0026amp;amp; Accounting leadership, Audit Committee and other key stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate business / IT process and control owners on their roles and responsibilities within Pie’s internal controls program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and enhance Pie’s use of Workiva as the governance, risk, and compliance tool supporting the Internal Controls program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the Internal Controls Manager with the annual Fraud Risk Assessment, including evaluation \u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; of internal controls to support appropriate coverage of key fraud risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with external auditors to coordinate and provide control documentation\u0026amp;nbsp; \u0026amp;nbsp; \u0026amp;nbsp; in support of annual financial statement audits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seek opportunities to automate control activities or implement technology solutions, to improve long term efficiency to the Internal Controls program and associated business / IT processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively raise concerns to the Internal Controls Manager related to the impact of changes in people, process, and technology on Pie’s internal controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist Finance \u0026amp;amp; Accounting leadership and Internal Controls Manager in other internal controls related projects and initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Right Stuff\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor’s Degree in Finance, Business, Economics, Accounting or related field is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of relevant experience with internal controls including within Sarbanes-Oxley, internal audit, external audit, or operational risk functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Workiva or similar governance, risk, and compliance technologies (e.g. AuditBoard)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial acumen with a high attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills and an ability to identify risk points in accounting and non-accounting processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of GAAP financial statements and reporting and IT general controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Experience working on multiple work-streams concurrently, across multiple functions and teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in internal control programs within highly regulated industries such as insurance or banking is highly desirable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in Excel and PowerPoint.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal, oral/written communication skills, with the ability to build trusted relationships with business stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The use of AI in Application Review:\u0026lt;/strong\u0026gt; To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$85,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$105,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive cash compensation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A piece of the pie (in the form of equity)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Future focused 401k match\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental and caregiver leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://pieinsurance.com/culture/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;core values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; are more than just a poster on the wall; they’re tangibly reflected in our work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Making every part of working with us \u0026quot;Easy as Pie\u0026quot;\u0026lt;/strong\u0026gt; - including our offer process. When we find someone we\u0026#39;d like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location Information\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (\u0026lt;em data-start=\u0026quot;218\u0026quot; data-end=\u0026quot;240\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;territories excluded\u0026lt;/em\u0026gt;) and have access to reliable, high-speed internet.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Information\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance participates in the E-Verify program. Please click \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133936/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133941/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is committed to protecting your personal data. Please review our \u0026lt;a href=\u0026quot;https://pieinsurance.com/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;. \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/\u0026quot;\u0026gt;Pie Named to 2025 America\u0026#39;s Best Startup Employers\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report\u0026quot;\u0026gt;Pie Insurance 2025 State of Workplace Safety Report\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#BI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042016004,"name":"Finance \u0026 Accounting","child_ids":[],"parent_id":null}],"offices":[{"id":4025136004,"name":"United States","location":null,"child_ids":[4025137004,4038102004,4036982004,4036983004,4036984004,4036985004,4036986004,4036987004,4036988004,4036989004,4036990004,4025678004,4025138004,4038132004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pieinsurance/jobs/5561682004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4940944004,"location":{"name":"United States"},"metadata":[{"id":10160914004,"name":"Grade","value":null,"value_type":"short_text"}],"id":5561682004,"updated_at":"2026-06-07T13:18:21-04:00","requisition_id":"JR509","title":"Manager, Premium Audit","company_name":"Pie Insurance","first_published":"2025-07-01T13:22:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Pie\u0026#39;s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by\u0026amp;nbsp;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://pieinsurance.com/culture\u0026quot;\u0026gt;core values and operating principles\u0026lt;/a\u0026gt;\u0026amp;nbsp;that guide every decision we make.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Manager, Premium Audit, you\u0026#39;ll be responsible for managing our premium audit operations through team leads and individual contributors, ensuring efficient and compliant audit processes while driving continuous improvement. You will translate functional plans into operational processes and guide execution to meet business objectives. This role requires strong management practices and the ability to navigate complex audit scenarios while maintaining excellent customer and partner relationships. You\u0026#39;ll work cross-functionally to optimize audit workflows and contribute to Pie\u0026#39;s overall underwriting and profitability goals.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How You\u0026#39;ll Do It\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Premium Audit Operations Management:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage premium audit operations through team leads and professional individual contributors, ensuring consistent quality and productivity standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate business segment strategy into functional audit plans and guide day-to-day execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee both internal audit processes and vendor relationships, ensuring service level agreements are met\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor audit completion rates, quality metrics, and customer satisfaction scores\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure compliance with state and bureau audit requirements across all audit types (mail-in, phone, virtual, and physical audits)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Analytics team to analyze audit results and identify trends impacting profitability\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Process Improvement and Strategy Implementation:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute operational initiatives to improve audit efficiency and customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Senior Management to implement long-term audit strategies aligned with company objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product, Engineering, and Operations Performance teams to optimize audit workflows and automation opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain audit procedures, guidelines, and best practices documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for process streamlining and cost reduction while maintaining audit quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support implementation of new audit technologies and system enhancements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Leadership and Development:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide a hands-on approach to leadership, ensuring team success by offering guidance, support, and using strong management practices such as regular one-on-ones and performance coaching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance leadership responsibilities with direct contributions to ensure project deadlines and quality standards are met\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish clear expectations and performance measurements for direct reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct team calibrations and quality reviews to ensure consistent audit standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support recruitment and onboarding of new team members as the audit function scales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create development plans for team leads and individual contributors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a collaborative, customer-focused culture within the audit team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the audit subject matter expert for cross-functional projects and initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Underwriting, Claims, and Business Development teams on audit-related issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Customer Service and Billing teams to resolve audit disputes and collection matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Compliance team to ensure adherence to regulatory requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate audit insights and recommendations to senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for customer needs while ensuring business objectives are met\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Escalation Management:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Handle complex audit disputes and customer escalations requiring management intervention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make decisions on audit adjustments and settlements within established authority limits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with Legal team on contested audit matters when necessary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure timely resolution of audit-related customer complaints and issues\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Right Stuff\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education \u0026amp;amp; Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High School diploma required; Bachelor\u0026#39;s degree preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Workers\u0026#39; Compensation Premium Audit experience required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6+ years of overall commercial insurance experience required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of management or supervisory experience required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing both internal teams and external vendor relationships preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Competencies:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Management Skills:\u0026lt;/strong\u0026gt; Proven ability to manage teams through clear expectations, performance measurement, and coaching. Experience leading team leads and individual contributors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Strong written, verbal, and presentation skills to effectively communicate with internal teams, customers, and external partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Problem Solving:\u0026lt;/strong\u0026gt; Ability to manage complex audit situations with multiple variables and resolve issues with appropriate urgency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Process Orientation:\u0026lt;/strong\u0026gt; Demonstrated experience in process improvement, workflow optimization, and building effective operational procedures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Focus:\u0026lt;/strong\u0026gt; Strong customer service background with ability to handle escalated situations professionally and empathetically\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Knowledge:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of Workers\u0026#39; Compensation premium audit principles and state-specific requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of audit dispute resolution processes and settlement practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with commercial insurance policy administration and billing processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of underwriting and pricing impacts of audit results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with audit management systems and reporting tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Leadership Qualities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate strategic direction into operational execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong decision-making skills with appropriate judgment on escalation matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative approach with ability to influence across functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Results-oriented mindset with focus on continuous improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptability to changing business needs and priorities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Proficiencies:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proficient in G-Suite Tools, Nexus, Slack, and Salesforce\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with rvel, and Bureau systems preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with ability to interpret data and metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel up to 10% for vendor meetings and training\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;The use of AI in Application Review: \u0026lt;/strong\u0026gt;To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. All AI-reviewed applications are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to it being reviewed using these AI technologies to assist in our evaluation process.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$95,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$120,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive cash compensation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A piece of the pie (in the form of equity)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Future focused 401k match\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental and caregiver leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://pieinsurance.com/culture/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;core values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; are more than just a poster on the wall; they’re tangibly reflected in our work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Making every part of working with us \u0026quot;Easy as Pie\u0026quot;\u0026lt;/strong\u0026gt; - including our offer process. When we find someone we\u0026#39;d like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location Information\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (\u0026lt;em data-start=\u0026quot;218\u0026quot; data-end=\u0026quot;240\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;territories excluded\u0026lt;/em\u0026gt;) and have access to reliable, high-speed internet.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Information\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance participates in the E-Verify program. Please click \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133936/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133941/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is committed to protecting your personal data. Please review our \u0026lt;a href=\u0026quot;https://pieinsurance.com/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;. \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/\u0026quot;\u0026gt;Pie Named to 2025 America\u0026#39;s Best Startup Employers\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report\u0026quot;\u0026gt;Pie Insurance 2025 State of Workplace Safety Report\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#BI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042005004,"name":"Premium Audit","child_ids":[],"parent_id":null}],"offices":[{"id":4025136004,"name":"United States","location":null,"child_ids":[4025137004,4038102004,4036982004,4036983004,4036984004,4036985004,4036986004,4036987004,4036988004,4036989004,4036990004,4025678004,4025138004,4038132004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pieinsurance/jobs/5637790004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4975247004,"location":{"name":"United States"},"metadata":[{"id":10160914004,"name":"Grade","value":null,"value_type":"short_text"}],"id":5637790004,"updated_at":"2026-04-30T10:54:55-04:00","requisition_id":"JR579","title":"Principal People Partner","company_name":"Pie Insurance","first_published":"2025-09-05T17:07:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Pie\u0026#39;s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by\u0026amp;nbsp;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://pieinsurance.com/culture\u0026quot;\u0026gt;core values and operating principles\u0026lt;/a\u0026gt;\u0026amp;nbsp;that guide every decision we make.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Pie, our “employees” are team members, and we call ourselves Pie-oneers. The \u0026lt;strong\u0026gt;Principal People Partner\u0026lt;/strong\u0026gt; ensures the successful contribution of our Pie-oneers by driving people and organizational strategies that enable and empower our leaders to lead their teams to achieve their highest-impact goals and drive success across the business.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Pie’s People team evolves, we are seeking two highly strategic yet execution-focused Principal People Partners to serve as a trusted advisor to senior leaders, driving people and organizational strategies that enable our leaders and teams to achieve their highest-impact goals and drive business success. These highly collaborative roles partner with executive leadership to design and implement talent strategies, foster high-performing teams, and build a culture of performance, agility and integrative thinking.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Principal People Partner role reports directly to the Chief People Officer\u0026amp;nbsp; and works cross-functionally across the PTE team and senior managers (primarily Director+), including the CEO and Pie’s Senior Leadership Team (SLT). As a senior level individual contributor, the Principal\u0026amp;nbsp; People Partner brings considerable leadership influence and is responsible for aligning people strategy with business objectives, leading change management, and providing expert consultation on all aspects of the team member lifecycle.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Do It\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strategic Business Partnership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead senior management in translating business strategy into a talent strategy that embeds and reinforces our culture and drives success across our business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align people strategies with business objectives, partnering with leaders to understand their goals and provide guidance on organizational design and development, all aspects of\u0026amp;nbsp; talent management, workforce planning and management, performance development, total rewards, and experience and benchmarking across the team member lifecycle.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a strategic\u0026amp;nbsp; consultant to leaders, analyzing trends and metrics to identify gaps and patterns and develop solutions, programs, and policies that drive the best business outcomes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Change Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and support organizational change initiatives, including org design, leadership transitions, reporting structure changes, and People \u0026amp;amp; Talent programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide leaders and teams through periods of transformation, developing comprehensive change management and communication plans in order to maximize change adoption and minimize risk and negative impact to the business and organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Service, Compliance and\u0026amp;nbsp; Risk Mitigation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advise people leaders on matters related to team member relations, performance management, and conflict resolution.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, manage, and mitigate risk through deep knowledge of employment laws, regulations, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain in-depth knowledge of legal requirements related to day-to-day and strategic management of team members, reducing legal risks and ensuring regulatory compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and resolve common-to-complex team member relations issues. Lead and support team member relations investigations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and develop, as the subject matter expert, organizational policy changes and collaborate on cascading communication strategies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Talent Development \u0026amp;amp; Performance Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with leaders to build and sustain high-performing, outcome-oriented teams where success is recognized and valued.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to enhance knowledge and develop skills; collaborate with enablement resources to create and implement training programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the performance management process, ensuring it drives development, engagement, and results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage data, tools, and resources to empower leaders in performance management, team culture, and engagement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Member Experience \u0026amp;amp; Engagement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with People Team partners and help to develop and execute team member engagement strategies using systems, tools, and resources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with leaders and People Partners to interpret engagement data and recommend action plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute targeted retention initiatives for critical team member groups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build relationships with Executive leaders ensuring communication cascades across and down the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support with Executive and Senior leadership onboarding and offboarding experiences.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Systems, Tools and Experience Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate proficiency in HR systems (Workday, Greenhouse, Culture Amp, Google Suite, Slack), serving as a resource for configuration, user support, and effective adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage technology to enhance program delivery, data analysis, and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Right Stuff\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Thrives in ambiguous, fast-paced, highly dynamic virtual environments requiring a thoughtful balance between autonomy and a high collaboration.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;12+ years of progressive HR experience, related business industry experience, or leading teams with HR-related functions, or a combination of related experience/education.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years in an HR Business Partner/People Partner role or equivalent partnering with multiple executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or equivalent required; Bachelor’s degree is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience supporting one or more of the following functional areas:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Insurance Underwriting, Claims, Customer Service / Support and/or Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales, Marketing and/or Business Development \u0026lt;em\u0026gt;inclusive of knowledge of incentive plan design\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineering, Product Development, Technology\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Must be proficient in Workday and collaboration tools (Slack, Google Suite)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Greenhouse and Culture Amp preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Expected Competencies\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ownership\u0026lt;/strong\u0026gt;: Leads with a one-team, extreme ownership mindset, \u0026lt;em\u0026gt;We Are The They\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Critical Thinking:\u0026lt;/strong\u0026gt; Leverages first principles, integrative thinking, and Pie\u0026#39;s Collaboration and Decision-Making Framework (CDMF) for designing the data-driven, maximum win/win solutions, considering all stakeholder needs, impacts and interdependencies . Can pull self up to see forest from the trees.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; Models growth mindset and accurate self assessment while remaining genuinely open to feedback. Demonstrates humility by learning from diverse sources, creating a culture where admitting gaps and mistakes is productive and safe. Develops resilience strategies for self and work and others within their sphere of influence. Demonstrates grit by persevering through obstacles. Demonstrates flexibility by proactively changing approaches when strategies and tactics aren’t working and adapts readily to changing circumstances.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Influence\u0026lt;/strong\u0026gt;: Creates needs-based solutions across team boundaries that serve organizational/functional interests first, consistently \u0026lt;em\u0026gt;putting broader org/function needs ahead of team or personal interests\u0026lt;/em\u0026gt;. Builds high candor, high trust, high context relationships across all boundaries within the organization, maximizing operational effectiveness, even with competing priorities and resource constraints. Addresses systemic causes of conflict while effectively resolving disagreements. Lead with first team commitment to the function balanced with service to the organization.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strategy:\u0026lt;/strong\u0026gt; Develops 6-month to multi-year strategies integrated with functional and organizational objectives. Creates clear strategic narratives that connect their work to functional priorities. Deeply understands operations within their functional domain and understands operations within their business domain. Recognizes how market and industry shifts impact medium term strategy, both functionally and within the business.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Communication\u0026lt;/strong\u0026gt;: Writes and speaks with accuracy, clarity and influence with audiences within and outside of functional area\u0026amp;nbsp; at all levels, including the CEO, and across different formats and channels. Creates clear and highly compelling narratives that influence strategy. Communicates directly and respectfully and actively minimizing triangulation and gossip. Makes thoughtful requests solving for intersection of stakeholder needs, avoiding demands and building alignment across competing priorities. Functions as a stabilizing influence during high-stakes situations. Maintains composure and clarity in the most challenging organizational challenges and stress.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Execution:\u0026lt;/strong\u0026gt; Manages multiple initiatives delivering high impact results, acting as force multiplier through effective delegation, empowerment, and building infrastructure to support scale. Drives operational frameworks to improve efficiency and effectiveness. Identifies opportunities for improving performance and consistently overcomes significant obstacles. Takes ownership of complex challenges beyond immediate scope, demonstrating broader functional and organizational thinking.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;The use of AI in Application Review:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. All AI-reviewed applications are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$150,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$185,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive cash compensation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A piece of the pie (in the form of equity)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Future focused 401k match\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental and caregiver leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://pieinsurance.com/culture/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;core values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; are more than just a poster on the wall; they’re tangibly reflected in our work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Making every part of working with us \u0026quot;Easy as Pie\u0026quot;\u0026lt;/strong\u0026gt; - including our offer process. When we find someone we\u0026#39;d like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location Information\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (\u0026lt;em data-start=\u0026quot;218\u0026quot; data-end=\u0026quot;240\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;territories excluded\u0026lt;/em\u0026gt;) and have access to reliable, high-speed internet.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Information\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance participates in the E-Verify program. Please click \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133936/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133941/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is committed to protecting your personal data. Please review our \u0026lt;a href=\u0026quot;https://pieinsurance.com/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;. \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/\u0026quot;\u0026gt;Pie Named to 2025 America\u0026#39;s Best Startup Employers\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report\u0026quot;\u0026gt;Pie Insurance 2025 State of Workplace Safety Report\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#BI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042018004,"name":"People \u0026 Talent","child_ids":[],"parent_id":null}],"offices":[{"id":4025136004,"name":"United States","location":null,"child_ids":[4025137004,4038102004,4036982004,4036983004,4036984004,4036985004,4036986004,4036987004,4036988004,4036989004,4036990004,4025678004,4025138004,4038132004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pieinsurance/jobs/6003113004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5157830004,"location":{"name":"United States"},"metadata":[{"id":10160914004,"name":"Grade","value":null,"value_type":"short_text"}],"id":6003113004,"updated_at":"2026-05-22T12:59:25-04:00","requisition_id":"JR722","title":"Senior Claims Adjuster, Workers Compensation","company_name":"Pie Insurance","first_published":"2026-05-22T12:59:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Pie\u0026#39;s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by\u0026amp;nbsp;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://pieinsurance.com/culture\u0026quot;\u0026gt;core values and operating principles\u0026lt;/a\u0026gt;\u0026amp;nbsp;that guide every decision we make.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Senior Claims Adjuster will play a critical role in delivering quality claim file management and\u0026amp;nbsp; an industry-leading customer claims experience., This will be completed by adhering to Pie’s Claims Best Practices and complying with regulatory and statutory requirements. This role will work with internal and external partners to deliver best in class performance, identify and pursue claim mitigation opportunities and deliver favorable claim outcomes for Pie’s customers..\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Do It\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Claims Technical Management:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently handle all aspects of the workers’ compensation claims from set-up to closure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and handle high dollar, high exposure, complex claims.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct timely 3-point contact investigation, with focus on continued investigation as facts of the case change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mitigate\u0026amp;nbsp; the complex exposure while achieving the best outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Determine timely and accurate compensability decisions within statutory requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and adjust timely/accurate reserves within authority limits to ensure reserving activities are consistent with the case facts and company best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to present claims to senior management, internal and external stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Timely administration of statutory medical and indemnity benefits throughout the life of the claim.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comply with all applicable statutory guidelines, rules, and regulations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Control legal activity with defense counsel through the litigation process while managing legal fees and costs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize early resolution opportunities, evaluate claim exposure and negotiate settlement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Claims Customer Service:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a point of contact for our partner agents and customers to provide general claim guidance and help set claim process expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist as necessary in providing claim status to agents and insureds, coverage verification and loss run reports, etc.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide excellent customer service to internal and external customers and business partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate to ensure that Pie has a leading claims customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work to continuously improve our claims operations and look at opportunities and gaps in claim service, handling SOPs, protocols and processes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Right Stuff\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High School Diploma or equivalent is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s Degree or equivalent experience with some college coursework is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5-years workers’ compensation claim adjusting experience is required (carrier background, preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Preferred claims experience in the following jurisdictions: Maryland, New Jersey and Pennsylvania.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to evaluate and identify\u0026amp;nbsp; high dollar, high exposure, complex claims.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Requires active\u0026amp;nbsp; licensing in applicable states Strong communication (written and verbal) skills, to deliver more complex information effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving skills to be able to manage complex tasks and work through to solutions with little guidance and direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Awareness of your own tasks and how it impacts the team and deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using G-Suite Tools and collaboration tools like Slack is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced knowledge of jurisdictional regulatory and statutory requirements and CMS/MSA requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced knowledge and experience in claim adjudication, medical, and litigation management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced ability to analyze and take necessary action in multiple focus areas based on several data points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to make claim decisions to mitigate exposure while achieving the best outcome.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to use skills to overcome conflict and reach beneficial outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to mentor junior adjusters.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The use of AI in Application Review:\u0026lt;/strong\u0026gt; To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$85,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$110,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive cash compensation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A piece of the pie (in the form of equity)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Future focused 401k match\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental and caregiver leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://pieinsurance.com/culture/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;core values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; are more than just a poster on the wall; they’re tangibly reflected in our work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Making every part of working with us \u0026quot;Easy as Pie\u0026quot;\u0026lt;/strong\u0026gt; - including our offer process. When we find someone we\u0026#39;d like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location Information\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (\u0026lt;em data-start=\u0026quot;218\u0026quot; data-end=\u0026quot;240\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;territories excluded\u0026lt;/em\u0026gt;) and have access to reliable, high-speed internet.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Information\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance participates in the E-Verify program. Please click \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133936/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133941/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is committed to protecting your personal data. Please review our \u0026lt;a href=\u0026quot;https://pieinsurance.com/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;. \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/\u0026quot;\u0026gt;Pie Named to 2025 America\u0026#39;s Best Startup Employers\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report\u0026quot;\u0026gt;Pie Insurance 2025 State of Workplace Safety Report\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#BI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042011004,"name":"Claims","child_ids":[],"parent_id":null}],"offices":[{"id":4025136004,"name":"United States","location":null,"child_ids":[4025137004,4038102004,4036982004,4036983004,4036984004,4036985004,4036986004,4036987004,4036988004,4036989004,4036990004,4025678004,4025138004,4038132004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pieinsurance/jobs/6004423004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5158048004,"location":{"name":"United States"},"metadata":[{"id":10160914004,"name":"Grade","value":null,"value_type":"short_text"}],"id":6004423004,"updated_at":"2026-05-22T17:20:48-04:00","requisition_id":"JR724","title":"Senior Claims Learning \u0026 Development Specialist","company_name":"Pie Insurance","first_published":"2026-05-22T17:20:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Pie\u0026#39;s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by\u0026amp;nbsp;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://pieinsurance.com/culture\u0026quot;\u0026gt;core values and operating principles\u0026lt;/a\u0026gt;\u0026amp;nbsp;that guide every decision we make.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Senior Claims Learning \u0026amp;amp; Development Specialist is responsible for facilitating and supporting the design, delivery, and continuous improvement of Claims Learning \u0026amp;amp; Development programs, including the creation of a Claims Skills School. This position will administer training and learning programs for workers\u0026#39; compensation claims, both in person and virtually, applying effective training methodologies and learning theory. The role partners closely with the Claims Quality \u0026amp;amp; Compliance, Claims Adjudication, and Claims Technology teams, as well as other subject matter experts across the organization, to ensure training content reflects current processes, regulatory requirements, system capabilities, and industry best practices.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Do It\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Content Delivery\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver training and facilitate learning sessions across in-person and virtual environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate development and skill building through exercises and activities that enhance the learning process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver just-in-time training and support during system implementations and process rollouts in partnership with the Claims Technology team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt training delivery methods based on learner feedback and performance data to maximize retention and application.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate knowledge-sharing sessions and best practice forums among claims team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor new claim adjusters through their onboarding journey, including claim trainees.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Claims leadership to identify training priorities and align learning initiatives with department goals and performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the development, implementation, iteration, and measurement of claims programs such as new hire onboarding, adjuster development, Claims Skills School, and other core claims programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and analyze key performance indicators related to training effectiveness such as adjuster proficiency levels, quality scores, and time to productivity for new hires.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain a knowledge base or resource library for claims processes, system guides, and reference materials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver Claims All Hands presentations and communications related to learning initiatives, new programs, and skill development opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support performance review processes by providing training recommendations and development plans for claims team members.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Curriculum Design\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct training needs analyses to determine solutions to talent gaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create engaging learning activities and compelling course content.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design scenario-based learning modules that simulate real-world claims handling situations, including complex indemnity claims and reserve management decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop specialized training curricula for workers\u0026#39; compensation claim processes, including jurisdiction-specific requirements and regulations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure all training materials comply with regulatory requirements, data privacy standards, and company policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop competency frameworks and learning paths for adjuster development at various levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly review and update resources reflecting process changes and industry developments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Claims Quality \u0026amp;amp; Compliance team to incorporate audit findings, quality trends, and regulatory updates into training programs, ensuring training addresses identified knowledge gaps and reinforces compliance requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the Claims Adjudication team to ensure training content reflects current claim handling practices, Claims Best Practices, and operational workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Claims Technology team (including the Senior Claims Application Manager and Senior Claims Business Systems Analyst) to develop and deliver end-user training for system enhancements, new features, and platform updates, ensuring training is ready at go-live.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with subject matter experts across Claims Operations, Regulatory Compliance, Managed Care, and Vendor Management to ensure training content reflects current processes and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support change management efforts for system rollouts, process changes, and organizational initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Communication \u0026amp;amp; Stakeholder Engagement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively to a variety of audiences in both written and verbal form.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver complex information or new concepts in a manner conducive to learning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain training calendars, scheduling in-person and virtual sessions to accommodate diverse learner needs and business requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow up with Claims leadership post-training to measure effectiveness of training sessions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report on impact of training programs to demonstrate value and inform continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Right Stuff\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High School diploma or GED required. Bachelor\u0026#39;s degree preferred; Graduate degree (Master\u0026#39;s, JD, or Ph.D.) preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 8 years of related experience required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience designing and delivering training programs in a claims or insurance environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in instructional design, curriculum development, and training delivery preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of Workers\u0026#39; Compensation claim handling experience preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;California jurisdiction knowledge preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The use of AI in Application Review:\u0026lt;/strong\u0026gt; To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$100,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$125,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive cash compensation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A piece of the pie (in the form of equity)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Future focused 401k match\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental and caregiver leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://pieinsurance.com/culture/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;core values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; are more than just a poster on the wall; they’re tangibly reflected in our work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Making every part of working with us \u0026quot;Easy as Pie\u0026quot;\u0026lt;/strong\u0026gt; - including our offer process. When we find someone we\u0026#39;d like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location Information\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (\u0026lt;em data-start=\u0026quot;218\u0026quot; data-end=\u0026quot;240\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;territories excluded\u0026lt;/em\u0026gt;) and have access to reliable, high-speed internet.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Information\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance participates in the E-Verify program. Please click \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133936/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133941/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is committed to protecting your personal data. Please review our \u0026lt;a href=\u0026quot;https://pieinsurance.com/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;. \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/\u0026quot;\u0026gt;Pie Named to 2025 America\u0026#39;s Best Startup Employers\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report\u0026quot;\u0026gt;Pie Insurance 2025 State of Workplace Safety Report\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#BI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042011004,"name":"Claims","child_ids":[],"parent_id":null}],"offices":[{"id":4025136004,"name":"United States","location":null,"child_ids":[4025137004,4038102004,4036982004,4036983004,4036984004,4036985004,4036986004,4036987004,4036988004,4036989004,4036990004,4025678004,4025138004,4038132004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pieinsurance/jobs/6002913004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5157741004,"location":{"name":"United States"},"metadata":[{"id":10160914004,"name":"Grade","value":null,"value_type":"short_text"}],"id":6002913004,"updated_at":"2026-05-22T11:31:12-04:00","requisition_id":"JR721","title":"Senior Manager, Underwriting","company_name":"Pie Insurance","first_published":"2026-05-22T11:31:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Pie\u0026#39;s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by\u0026amp;nbsp;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://pieinsurance.com/culture\u0026quot;\u0026gt;core values and operating principles\u0026lt;/a\u0026gt;\u0026amp;nbsp;that guide every decision we make.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Senior Manager, Underwriting is the operational leader of the New Business Underwriting team, responsible for translating strategic direction from the Director of New Business Underwriting into day-to-day execution. This role owns team performance, service delivery, and underwriter development — ensuring the team operates with consistency, quality, and efficiency. The Senior Manager is a seasoned underwriting professional whose technical expertise is sought out by team members, and who can make sound, independent decisions in complex or ambiguous situations without waiting for direction.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Do It\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead Day-to-Day Underwriting Operations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own team adherence to service levels, underwriting guidelines, and quality standards; proactively surface and resolve operational bottlenecks before they escalate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary internal escalation point for complex submissions, risk evaluations, and underwriting judgment calls within the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage workload distribution and capacity across the team to maintain SLA performance during volume fluctuations or staffing changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee training and SOP currency; ensure team members are up to date on appetite, product changes, pricing models, and industry developments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Develop Underwriting Talent\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Directly manages a team of underwriters that may include senior individual contributors, Team Leads, and/or other managers depending on organizational structure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coaches and develops team members with a focus on building independent decision-making, accountability, and technical proficiency — creating the conditions for others to operate with greater autonomy over time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partners with the People team and the Director throughout the full team member lifecycle, including performance management, coaching plans, hiring, and offboarding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identifies hiring needs and leads recruiting for high-quality underwriters; shapes team composition with a view toward future capability needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;E\u0026lt;strong\u0026gt;xecute on Operational Process and Improvement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify, develop, and implement process improvements that drive efficiency, underwriting quality, and conversion within the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather feedback from underwriters and internal partners to surface operational gaps; bring forward well-scoped recommendations to the Director.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide reporting and performance data to the Director and leadership; use data to frame team results and highlight trends requiring action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support implementation of new underwriting tools, best practices, and product or pricing changes as directed by the Director and cross-functional partners.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Support Partner and Stakeholder Relationships\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as an operational point of contact for partner agents on day-to-day underwriting matters, escalating relationship-level issues to the Director as appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Business Development to support retention and partner engagement at the team level.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Right Stuff\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High school diploma/GED required; Bachelor\u0026#39;s degree or equivalent experience preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 8 years of commercial insurance experience required; workers\u0026#39; compensation underwriting experience strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 4 years of progressive leadership experience in commercial insurance underwriting; experience leading managers or team leads is a plus but not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Disciplinary expertise sought out by peers and team members; strong technical underwriting judgment with the ability to handle complex risks independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage operational execution across a team, balancing throughput, quality, and team development simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at translating strategic direction into operational plans and guiding a team through execution — including during periods of change or ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong data fluency: able to track team performance metrics, identify trends, and communicate findings clearly to leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective cross-functional communicator; builds trust with internal partners and escalates appropriately without over-relying on the Director.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced problem-solving skills with the ability to navigate multi-layered situations and anticipate downstream impacts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with performance management, coaching plans, and talent development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of insurance underwriting best practices, service metrics, and customer experience operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Progress toward or attainment of a professional designation (CPCU, ARe, or equivalent) is a plus and encouraged as a development milestone for those on a Director-track trajectory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in G-Suite tools and collaboration platforms (Slack preferred).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The use of AI in Application Review:\u0026lt;/strong\u0026gt; To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$165,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive cash compensation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A piece of the pie (in the form of equity)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Future focused 401k match\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental and caregiver leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://pieinsurance.com/culture/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;core values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; are more than just a poster on the wall; they’re tangibly reflected in our work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Making every part of working with us \u0026quot;Easy as Pie\u0026quot;\u0026lt;/strong\u0026gt; - including our offer process. When we find someone we\u0026#39;d like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location Information\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (\u0026lt;em data-start=\u0026quot;218\u0026quot; data-end=\u0026quot;240\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;territories excluded\u0026lt;/em\u0026gt;) and have access to reliable, high-speed internet.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Information\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance participates in the E-Verify program. Please click \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133936/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133941/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is committed to protecting your personal data. Please review our \u0026lt;a href=\u0026quot;https://pieinsurance.com/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;. \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/\u0026quot;\u0026gt;Pie Named to 2025 America\u0026#39;s Best Startup Employers\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report\u0026quot;\u0026gt;Pie Insurance 2025 State of Workplace Safety Report\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#BI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042009004,"name":"Underwriting Field","child_ids":[],"parent_id":null}],"offices":[{"id":4025136004,"name":"United States","location":null,"child_ids":[4025137004,4038102004,4036982004,4036983004,4036984004,4036985004,4036986004,4036987004,4036988004,4036989004,4036990004,4025678004,4025138004,4038132004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pieinsurance/jobs/5987826004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5150051004,"location":{"name":"United States"},"metadata":[{"id":10160914004,"name":"Grade","value":null,"value_type":"short_text"}],"id":5987826004,"updated_at":"2026-06-02T14:17:13-04:00","requisition_id":"JR714","title":"Staff Business Systems Analyst","company_name":"Pie Insurance","first_published":"2026-05-06T09:46:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Pie\u0026#39;s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by\u0026amp;nbsp;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://pieinsurance.com/culture\u0026quot;\u0026gt;core values and operating principles\u0026lt;/a\u0026gt;\u0026amp;nbsp;that guide every decision we make.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Staff Business Systems Analyst is a Salesforce-centric role with broad exposure to the platforms that power a modern insurance company. You\u0026#39;ll be the go-to expert for complex CRM challenges, a trusted partner to business stakeholders across sales, service, and operations, and a collaborative teammate who makes the people around you more effective. The split is roughly 60% hands-on platform work and 40% stakeholder engagement—we need someone who\u0026#39;s excellent at both.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Do It\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salesforce Platform Ownership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer, configure, and develop solutions across our Salesforce environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and evolve a mature Sales Cloud foundation with strong pipeline instrumentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help architect and scale an emerging Service Cloud landscape.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide end-to-end platform support, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;User support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data quality management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complex automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Custom development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Platform Integration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner across systems that integrate with Salesforce, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Zuora (billing and payments)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Workato (integrations)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sage Intacct (ERP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Marketing Cloud\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Snowflake EDW\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Understand and monitor how data flows between systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot integration and data sync issues when they arise.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Partnership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate business needs into technical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate technical constraints into clear business terms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner directly with key stakeholders, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Sales leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Service operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Finance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Build credibility and drive adoption through strong relationships and consistent follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements and Documentation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gather, analyze, and document requirements for enhancements and new capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear specifications that internal or external developers can execute against.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain durable documentation that supports future teammates and long-term platform scalability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work alongside our Zuora BSA and collaborate with contractors supporting the broader platform ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share knowledge and best practices across the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance to less experienced team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to a collaborative team culture as the team grows and scales.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Right Stuff\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High School Diploma or GED required; Bachelor\u0026#39;s degree preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;12+ years of experience in business systems analysis, Salesforce administration, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years experience in Salesforce across multiple orgs, with hands-on experience in Sales Cloud and ideally Service Cloud.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Certified Administrator and Platform Developer I required; Advanced Administrator preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;billing platforms, ERPs, marketing automation, data warehouses, or iPaaS tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The use of AI in Application Review:\u0026lt;/strong\u0026gt; To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$165,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive cash compensation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A piece of the pie (in the form of equity)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Future focused 401k match\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental and caregiver leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://pieinsurance.com/culture/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;core values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; are more than just a poster on the wall; they’re tangibly reflected in our work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Making every part of working with us \u0026quot;Easy as Pie\u0026quot;\u0026lt;/strong\u0026gt; - including our offer process. When we find someone we\u0026#39;d like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location Information\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (\u0026lt;em data-start=\u0026quot;218\u0026quot; data-end=\u0026quot;240\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;territories excluded\u0026lt;/em\u0026gt;) and have access to reliable, high-speed internet.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Information\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance participates in the E-Verify program. Please click \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133936/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133941/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is committed to protecting your personal data. Please review our \u0026lt;a href=\u0026quot;https://pieinsurance.com/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;. \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/\u0026quot;\u0026gt;Pie Named to 2025 America\u0026#39;s Best Startup Employers\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report\u0026quot;\u0026gt;Pie Insurance 2025 State of Workplace Safety Report\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#BI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4077242004,"name":"Enterprise Technology","child_ids":[],"parent_id":null}],"offices":[{"id":4025136004,"name":"United States","location":null,"child_ids":[4025137004,4038102004,4036982004,4036983004,4036984004,4036985004,4036986004,4036987004,4036988004,4036989004,4036990004,4025678004,4025138004,4038132004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pieinsurance/jobs/6004457004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5158063004,"location":{"name":"United States"},"metadata":[{"id":10160914004,"name":"Grade","value":null,"value_type":"short_text"}],"id":6004457004,"updated_at":"2026-05-26T11:07:38-04:00","requisition_id":"JR725","title":"Team Lead, Claims -  Workers Compensation","company_name":"Pie Insurance","first_published":"2026-05-26T11:07:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Pie\u0026#39;s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by\u0026amp;nbsp;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://pieinsurance.com/culture\u0026quot;\u0026gt;core values and operating principles\u0026lt;/a\u0026gt;\u0026amp;nbsp;that guide every decision we make.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Team Lead, Claims is responsible for leading a team of Adjusters and Specialists by monitoring their workloads, providing supervisory oversight for individual claim activities, and providing technical and jurisdictional direction on claims adjudication to ensure Pie is providing optimal claim outcomes and experiences for our clients.\u0026amp;nbsp; Additionally, this role is responsible for performance management and development of direct reports. The Team Lead will report to and work directly with the Claims Manager to achieve team and departmental goals. The Team Lead will need to be able and pivot quickly in a fast growing company and department.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Do It\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Claims Technical Oversight:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Review and approve claim denials, payments, settlements, trials, and reserve requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform claim audits to ensure consistency and accuracy in statutory/regulatory compliance, internal procedures and guidelines, and quality expectations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure reserves are adequately set for the ultimate probable outcome of the claim\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform regular leader reviews and provide feedback and recommendations for individual claims files.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Management:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Resolve escalated agent, broker, policyholder complaints and/or concerns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify trends that could be problematic and take steps to develop processes to correct.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional project assignments at manager\u0026#39;s discretion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;People Management:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop \u0026amp;amp; lead a team of adjusters by ensuring the quality, accuracy, and timely resolution of claims that may include high exposure/complex cases. Oversee of all claim activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promote department goals and objectives to the team of Adjusters and Specialists.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor workflows, claims processes, claim metrics, claim triage and caseloads\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and promote customer service excellence.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire and develop adjusters by identifying opportunities to grow and strengthen new skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Right Stuff\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+\u0026amp;nbsp; years of adjusting claims at a senior level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Claims experience working in at least two of these states is preferred: Alabama, Arkansas, Colorado, Connecticut, Delaware, DC, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, Oklahoma, Rhode Island, Texas, Vermont, West Virginia, Wisconsin.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive knowledge of workers compensation in multiple states along with general insurance policy coverage and the state case Laws.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced communication (written, verbal and presentation) skills, to deliver complex information effectively and align people with the needs of the project/team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced problem solving skills, to be able to manage complex situations with multiple layers, and resolve to solution anticipating needs now and into the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate awareness of your own tasks, and how it impacts the team and deliverables\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced leadership skills, focusing on the growth and development of direct reports.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;G-Suite Tools, Collaboration tools, Microsoft Office suite.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High School diploma or GED required, Bachelor\u0026#39;s Degree preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The use of AI in Application Review:\u0026lt;/strong\u0026gt; To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$100,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$125,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive cash compensation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A piece of the pie (in the form of equity)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Future focused 401k match\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental and caregiver leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://pieinsurance.com/culture/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;core values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; are more than just a poster on the wall; they’re tangibly reflected in our work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Making every part of working with us \u0026quot;Easy as Pie\u0026quot;\u0026lt;/strong\u0026gt; - including our offer process. When we find someone we\u0026#39;d like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location Information\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (\u0026lt;em data-start=\u0026quot;218\u0026quot; data-end=\u0026quot;240\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;territories excluded\u0026lt;/em\u0026gt;) and have access to reliable, high-speed internet.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Information\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance participates in the E-Verify program. Please click \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133936/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133941/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is committed to protecting your personal data. Please review our \u0026lt;a href=\u0026quot;https://pieinsurance.com/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;. \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/\u0026quot;\u0026gt;Pie Named to 2025 America\u0026#39;s Best Startup Employers\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report\u0026quot;\u0026gt;Pie Insurance 2025 State of Workplace Safety Report\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#BI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042011004,"name":"Claims","child_ids":[],"parent_id":null}],"offices":[{"id":4025136004,"name":"United States","location":null,"child_ids":[4025137004,4038102004,4036982004,4036983004,4036984004,4036985004,4036986004,4036987004,4036988004,4036989004,4036990004,4025678004,4025138004,4038132004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pieinsurance/jobs/6026681004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5170588004,"location":{"name":"United States"},"metadata":[{"id":10160914004,"name":"Grade","value":null,"value_type":"short_text"}],"id":6026681004,"updated_at":"2026-06-15T10:30:08-04:00","requisition_id":"JR738","title":"Team Lead, Premium Audit","company_name":"Pie Insurance","first_published":"2026-06-15T10:30:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Pie\u0026#39;s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by\u0026amp;nbsp;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://pieinsurance.com/culture\u0026quot;\u0026gt;core values and operating principles\u0026lt;/a\u0026gt;\u0026amp;nbsp;that guide every decision we make.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Team Lead on the Premium Audit Outreach team, you\u0026#39;ll lead a team of auditors and outreach specialists responsible for audit documentation and processing, insured and agent communication, and first and second-tier case resolution. Your role is front-line execution: you set the daily rhythm for your team, coach individuals against quality standards established by the department, and serve as the first escalation point when cases get complex. This role reports to the Premium Audit Director\u0026amp;nbsp; within the broader Premium Audit leadership structure.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Do It\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team Leadership and Daily Operations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage daily workload distribution and prioritization across audit processing, outreach, and inbound and outbound call workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor team production and quality performance against established scorecard targets, coach team to action based on insights, and escalate emerging risks in a timely manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular 1:1s with each team member, delivering specific and timely feedback grounded in quality data,\u0026amp;nbsp; production metrics, and skill development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document individual performance, provide recognition for progress, and deliver structured feedback for improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify team knowledge gaps and connect team members to the training and resources needed to address them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain production and quality scorecards for your team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer and Cross-functional Coordination\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary escalation point for complex insured and agent inquiries; resolve inquiries within scope and route those requiring higher-level review with complete case context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and communicate insured and agent pain points internally to inform improvements to audit processes, products, and the customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage handoffs between the outreach team and audit review, billing, and customer service teams, ensuring complete case context accompanies each transfer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to cross-functional projects and departmental initiatives as a subject matter resource, representing the outreach team\u0026#39;s operational perspective and supporting team-level implementation of project outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate actively in process improvement discussions, contributing ground-level operational observations to support initiatives led by management.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Quality, Process, and Continuous Improvement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Review audit documentation and outreach interactions for accuracy, tone, and adherence to established SOPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train team members on Pie\u0026#39;s audit and insurance operations platforms; create and maintain SOPs related to system functions and workflow standards as processes evolve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognize patterns in errors or escalations; bring observed trends and proposed solutions to your manager to support process improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the quality function to translate interaction monitoring data into specific, actionable coaching for individual team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to operational improvement initiatives led by management; support implementation of process and technology changes at the team level, including testing and adoption of new tools prior to broader rollout.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify workflow inefficiencies and surface specific, actionable observations to your manager.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Right Stuff\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High School diploma or GED required. Bachelor degree is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 3 years of experience in premium audit is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 4 years commercial insurance experience is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 1 year experience working in a leadership role or demonstrated leadership experience is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of state/bureau specific premium audit rules. Ability to interpret/communicate rules accurately and to cross functional stakeholders. Utilize existing contacts and develop relationships within the industry to assist in progressing Pie\u0026#39;s Premium Audit Team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate communication (written and verbal) skills, to deliver more complex information effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Developed problem solving skills to be able to manage complex tasks and work through to solutions with little guidance and direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate awareness of your own tasks, and how it impacts the team and deliverables\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate leadership skills and some general experience leading work groups or task forces in specific projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail oriented: Ability to pay close attention to\u0026amp;nbsp; small particulars when working on a task or project. Complete\u0026amp;nbsp; work as flawlessly as possible before moving to the next task. Projects and tasks are high-quality work with little to no errors. Able to review work of others and find errors, inconsistencies and/or trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong time management skills: skilled in the process of organizing and planning how to divide time between specific activities. Able to prioritize work to meet deadlines and communicate priority of work to others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well organized: Use resources efficiently and effectively. Ability to manage time, energy and workspace well and accomplish all assigned tasks successfully.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;G-Suite Tools, Collaboration tools (Slack is preferred), Salesforce, Looker, and Insurity\u0026amp;nbsp; is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The use of AI in Application Review:\u0026lt;/strong\u0026gt; To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$75,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$95,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive cash compensation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A piece of the pie (in the form of equity)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Future focused 401k match\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental and caregiver leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://pieinsurance.com/culture/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;core values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; are more than just a poster on the wall; they’re tangibly reflected in our work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Making every part of working with us \u0026quot;Easy as Pie\u0026quot;\u0026lt;/strong\u0026gt; - including our offer process. When we find someone we\u0026#39;d like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location Information\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (\u0026lt;em data-start=\u0026quot;218\u0026quot; data-end=\u0026quot;240\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;territories excluded\u0026lt;/em\u0026gt;) and have access to reliable, high-speed internet.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Information\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance participates in the E-Verify program. Please click \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133936/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133941/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is committed to protecting your personal data. Please review our \u0026lt;a href=\u0026quot;https://pieinsurance.com/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;. \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/\u0026quot;\u0026gt;Pie Named to 2025 America\u0026#39;s Best Startup Employers\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report\u0026quot;\u0026gt;Pie Insurance 2025 State of Workplace Safety Report\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#BI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042005004,"name":"Premium Audit","child_ids":[],"parent_id":null}],"offices":[{"id":4025136004,"name":"United States","location":null,"child_ids":[4025137004,4038102004,4036982004,4036983004,4036984004,4036985004,4036986004,4036987004,4036988004,4036989004,4036990004,4025678004,4025138004,4038132004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pieinsurance/jobs/5972903004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5143780004,"location":{"name":"United States"},"metadata":[{"id":10160914004,"name":"Grade","value":null,"value_type":"short_text"}],"id":5972903004,"updated_at":"2026-04-30T13:48:38-04:00","requisition_id":"JR708","title":"Vendor Management \u0026 Sourcing Specialist","company_name":"Pie Insurance","first_published":"2026-04-17T08:35:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Pie\u0026#39;s mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by\u0026amp;nbsp;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://pieinsurance.com/culture\u0026quot;\u0026gt;core values and operating principles\u0026lt;/a\u0026gt;\u0026amp;nbsp;that guide every decision we make.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Vendor Management \u0026amp;amp; Sourcing Analyst is the operational backbone of Pie’s Claims Vendor Management and Procurement function, owning end-to-end work across both sourcing/procurement execution and vendor relationship and performance management. In this senior individual contributor role, you will lead the full sourcing lifecycle by translating business needs into RFx processes, conducting market research, spend analysis, benchmarking, and competitive bid evaluations, and delivering data-backed vendor selection recommendations. You will also manage the Claims vendor portfolio by coordinating stewardship meetings, monitoring scorecard performance, handling day-to-day vendor communications, and driving issues through the escalation log from identification to resolution. This role operates within a lean team and requires independent judgment, strong follow-through, and proactive delivery of leadership-ready outputs with minimal oversight.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How You’ll Do It\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sourcing \u0026amp;amp; Procurement Execution:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end sourcing activities: needs intake, market research, RFx development and management, bid evaluation, and vendor selection recommendation packages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct spend analysis and competitive benchmarking across the active vendor portfolio to identify cost optimization, consolidation, and renegotiation opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare comparison matrices, commercial term analyses, and leadership-ready recommendation summaries that enable vendor decisions based on data, not assumptions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support contract negotiations by conducting pre-negotiation research: identifying risk areas, pulling historical contract data, and developing favorable position recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute operational expense bill review, flagging invoice discrepancies, out-of-scope charges, and savings opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain data integrity within the vendor tracking system, ensuring spend records, pipeline data, and vendor information are accurate and current.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and refine sourcing templates, standard operating procedures, and playbooks that create repeatable, defensible sourcing processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Vendor Relationship \u0026amp;amp; Performance Management:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary day-to-day point of contact for all active Claims vendors, managing routine communications, requests, and issue triage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate and prepare for quarterly stewardship meetings with high-risk and claims-critical vendors, including agenda development, performance data compilation, and follow-up tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track vendor performance against scorecards, populating data and flagging performance gaps to the Senior Manager for action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain the Issues \u0026amp;amp; Escalations log — documenting, routing, and tracking vendor issues from identification through resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate vendor onboarding documentation collection and verification: W-9s, insurance certificates, compliance certifications, and NDAs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Claims leadership and Legal to support vendor contract compliance, regulatory audit coordination, and billing guideline enforcement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the defense counsel panel oversight program, including spend tracking by firm and stewardship meeting coordination.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Right Stuff\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or GED required. Bachelor’s degree preferred in business, finance, supply chain, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of combined experience in vendor management, strategic sourcing, procurement, or a related role — with demonstrated competency in both sourcing execution and vendor relationship management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience in workers’ compensation or commercial lines insurance is required. You need to understand the claims lifecycle, vendor ecosystem, and cost drivers before you can manage or source within it effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated history of executing sourcing activities independently: RFx development, spend analysis, bid evaluation, and vendor selection. Not supporting them — owning them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing vendor relationships and performance, including stewardship meetings, scorecard tracking, and escalation management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to contract review, commercial term analysis, and negotiation support.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The use of AI in Application Review:\u0026lt;/strong\u0026gt; To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Base Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$100,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$125,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive cash compensation\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A piece of the pie (in the form of equity)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Future focused 401k match\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental and caregiver leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://pieinsurance.com/culture/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;core values\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; are more than just a poster on the wall; they’re tangibly reflected in our work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Making every part of working with us \u0026quot;Easy as Pie\u0026quot;\u0026lt;/strong\u0026gt; - including our offer process. When we find someone we\u0026#39;d like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Location Information\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (\u0026lt;em data-start=\u0026quot;218\u0026quot; data-end=\u0026quot;240\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;territories excluded\u0026lt;/em\u0026gt;) and have access to reliable, high-speed internet.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Additional Information\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance participates in the E-Verify program. Please click \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133936/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; and \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://www.justice.gov/crt/case-document/file/1133941/download\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;here\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pie Insurance is committed to protecting your personal data. Please review our \u0026lt;a href=\u0026quot;https://pieinsurance.com/privacy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;. \u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/\u0026quot;\u0026gt;Pie Named to 2025 America\u0026#39;s Best Startup Employers\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;https://www.pieinsurance.com/resource-center/press/2025-state-of-workplace-safety-report\u0026quot;\u0026gt;Pie Insurance 2025 State of Workplace Safety Report\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;#LI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;#BI-REMOTE\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042011004,"name":"Claims","child_ids":[],"parent_id":null}],"offices":[{"id":4025136004,"name":"United States","location":null,"child_ids":[4025137004,4038102004,4036982004,4036983004,4036984004,4036985004,4036986004,4036987004,4036988004,4036989004,4036990004,4025678004,4025138004,4038132004],"parent_id":null}]}],"meta":{"total":16}}