{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/paytient/jobs/5124735007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4626115007,"location":{"name":"United States"},"metadata":null,"id":5124735007,"updated_at":"2026-05-05T17:08:07-04:00","requisition_id":"121","title":"B2B Product Marketing Manager","company_name":"Paytient","first_published":"2026-04-29T21:18:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Paytient:\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We’re on a mission to help people better access and afford care. \u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every day, millions of people, and their loved ones, need to see a doctor. For most of us, that moment is an uncertain one - we’re unsure of what’s wrong, who to go to, how long it’ll take to be seen, when we’ll feel better, and what it’ll cost.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Paytient partners with thoughtful employers and health plans who understand the impact of that moment and want to ensure that every one of their plan members are easily able to access and afford care. Our clients understand that an improved ability to self-pay for care changes patient behavior and creates value for the health plan.\u0026amp;nbsp; This founding belief is becoming an emerging standard of care in health plan design and is now, in fact, a mandatory capability in some governmental health plans. Founded in 2018, Paytient is now part of nearly 6,000 employer health plans and providing certainty that people are better able to access and afford care.\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;We’re looking for passionate, collaborative builders to join our team and help us create a future where everyone can more easily access and afford care.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About The Role\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Paytient is seeking a\u0026amp;nbsp;\u0026lt;strong\u0026gt;B2B Product Marketing\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Manager \u0026lt;/strong\u0026gt;to join our B2B Growth Marketing Team. Reporting to the Principal, B2B Product Marketing, you will be the connective tissue between market insights and execution. At Paytient, we are missionaries, not mercenaries; you won\u0026#39;t just identify opportunities—you will\u0026amp;nbsp;\u0026lt;strong\u0026gt;live the mission\u0026lt;/strong\u0026gt; by building the operational bridge to move our most critical initiatives to \u0026quot;market-ready,\u0026quot; ensuring more people can access the care they need.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a master of market intelligence and a champion of sales enablement. You will \u0026lt;strong\u0026gt;light the way\u0026lt;/strong\u0026gt; for our partners and sales team, ensuring our mission—helping people better access and afford care—is backed by rigorous research, clarity of thought, and world-class collateral.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Expertise \u0026amp;amp; GTM Strategy: \u0026lt;/strong\u0026gt;Manages new product features or enhancements and pilot programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Initiative Orchestration: Coordinates with project management to ensure strategic initiatives stay on track, meeting milestones for GTM launches and partnership activations.\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market \u0026amp;amp; Competitive Intelligence:\u0026lt;/strong\u0026gt; Monitor competitors and emerging healthcare trends, translating these into \u0026quot;battle cards\u0026quot; and strategic briefs that keep Paytient ahead of the curve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Case Study Development: \u0026lt;/strong\u0026gt;Aid in the development of B2B case studies, partnering with the Account Management and Sales teams to identify success stories, and translate data into compelling narratives that prove ROI.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Collateral \u0026amp;amp; Enablement Support:\u0026lt;/strong\u0026gt; Support the creation and maintenance of high-impact sales collateral, ensuring the Sales team is equipped to communicate Paytient’s value proposition to employers, brokers \u0026amp;amp; consultants, and health plans. You will also build and manage a centralized repository to house all materials, ensuring the most up-to-date research and pitch decks are organized and easily accessible.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience: \u0026lt;/strong\u0026gt;5-7 years of experience in B2B or B2B2C marketing, with a heavy emphasis on product marketing and sales enablement.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Rigor:\u0026lt;/strong\u0026gt; Ability to take qualitative data, and consolidate it into clear, actionable insights for diverse stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Project Orchestration:\u0026lt;/strong\u0026gt; Exceptional organizational skills with a \u0026quot;problem-solver first\u0026quot; mentality. You have a track record of proactively resolving project risks, and creating the structure necessary to move high-priority initiatives from conception to completion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Healthcare/FinTech Fluency:\u0026lt;/strong\u0026gt; Experience in a complex industry such as healthcare, FinTech, SaaS, or benefits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Content Excellence:\u0026lt;/strong\u0026gt; Storytelling skills that demonstrate an ability to simplify complex concepts with craft and diligence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proactive Ownership \u0026amp;amp; Adaptability:\u0026lt;/strong\u0026gt; An autonomous owner-operator who navigates ambiguity with ease.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strategic Partner: \u0026lt;/strong\u0026gt;A fearlessly selfless team player who builds strong, trust-based relationships across the organization. You excel at working cross-functionally—especially with Sales, Product, and Account Management—to align goals, share insights, and ensure we succeed as one team.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits We Offer for Full-Time Roles:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Medical, dental and vision insurance\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;$4,400 annual HSA contribution\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Paytient Health Payment Account (HPA)\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Monthly lifestyle spending stipend\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Five weeks of annual PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Week-long fully paid \u0026#39;summer break\u0026#39; for all employees!\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Ten weeks of bonding leave for new parents\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Two weeks of caregiver leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employer paid short-term and long-term disability\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;401k plan access with a 4% employer match\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Stock options in Paytient\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;...and more!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Paytient is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;⚠️ Important Notice ⚠️ Please note that all official Paytient recruiting emails come from @\u0026lt;a class=\u0026quot;app-aware-link \u0026quot; href=\u0026quot;http://paytient.com/\u0026quot; target=\u0026quot;_self\u0026quot; data-test-app-aware-link=\u0026quot;\u0026quot;\u0026gt;paytient.com\u0026lt;/a\u0026gt;. If you receive emails from any domain other than @\u0026lt;a class=\u0026quot;app-aware-link \u0026quot; href=\u0026quot;http://paytient.com/\u0026quot; target=\u0026quot;_self\u0026quot; data-test-app-aware-link=\u0026quot;\u0026quot;\u0026gt;paytient.com\u0026lt;/a\u0026gt;, do not respond and report it to us immediately.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4024765007,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4022850007,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/paytient/jobs/4099810007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4067958007,"location":{"name":"Columbia, MO"},"metadata":null,"id":4099810007,"updated_at":"2025-08-22T12:16:38-04:00","requisition_id":"5","title":"General interest app for CoMo-based candidates","company_name":"Paytient","first_published":"2023-10-08T18:08:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Paytient:\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We’re on a mission to help people better access and afford care. \u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every day, millions of people, and their loved ones, need to see a doctor. For most of us, that moment is an uncertain one - we’re unsure of what’s wrong, who to go to, how long it’ll take to be seen, when we’ll feel better, and what it’ll cost.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Paytient partners with thoughtful employers and health plans who understand the impact of that moment and want to ensure that every one of their plan members are easily able to access and afford care. Our clients understand that an improved ability to self-pay for care changes patient behavior and creates value for the health plan.\u0026amp;nbsp; This founding belief is becoming an emerging standard of care in health plan design and is now, in fact, a mandatory capability in some governmental health plans. Founded in 2018, Paytient is now part of nearly 6,000 employer health plans and providing certainty that people are better able to access and afford care.\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;We’re looking for passionate, collaborative builders to join our team and help us create a future where everyone can more easily access and afford care.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About The Role:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;We’re trying to bring together a community of talented individuals who are passionate about our mission of helping people better access and afford care. As Paytient grows, we’ll have opportunities for engineers, people/HR professionals, marketing experts, product people and everyone in between.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Whether you’re interested in making a move this year or in five years, when the right opportunity pops up, we want you to be first in line.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;We understand you may not have an updated resume. Please don\u0026#39;t let that prevent you from expressing interest. Feel free to upload whatever you have, it doesn\u0026#39;t need to be fancy! We\u0026#39;re specifically looking for folks in Columbia, MO.\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits We Offer for Full-Time Roles:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Medical, dental and vision insurance\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;$4,400 annual HSA contribution\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Paytient Health Payment Account (HPA)\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Monthly lifestyle spending stipend\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Five weeks of annual PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Week-long fully paid \u0026#39;summer break\u0026#39; for all employees!\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Ten weeks of bonding leave for new parents\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Two weeks of caregiver leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employer paid short-term and long-term disability\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;401k plan access with a 4% employer match\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Stock options in Paytient\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;...and more!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Paytient is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;⚠️ Important Notice ⚠️ Please note that all official Paytient recruiting emails come from @\u0026lt;a class=\u0026quot;app-aware-link \u0026quot; href=\u0026quot;http://paytient.com/\u0026quot; target=\u0026quot;_self\u0026quot; data-test-app-aware-link=\u0026quot;\u0026quot;\u0026gt;paytient.com\u0026lt;/a\u0026gt;. If you receive emails from any domain other than @\u0026lt;a class=\u0026quot;app-aware-link \u0026quot; href=\u0026quot;http://paytient.com/\u0026quot; target=\u0026quot;_self\u0026quot; data-test-app-aware-link=\u0026quot;\u0026quot;\u0026gt;paytient.com\u0026lt;/a\u0026gt;, do not respond and report it to us immediately.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4024767007,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4022849007,"name":"Columbia, MO","location":"Columbia, Missouri, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/paytient/jobs/5120350007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4624012007,"location":{"name":"United States"},"metadata":null,"id":5120350007,"updated_at":"2026-04-24T13:25:57-04:00","requisition_id":"119","title":"Marketing Lifecycle \u0026 Tech Associate II","company_name":"Paytient","first_published":"2026-04-24T13:25:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Paytient:\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We’re on a mission to help people better access and afford care. \u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every day, millions of people, and their loved ones, need to see a doctor. For most of us, that moment is an uncertain one - we’re unsure of what’s wrong, who to go to, how long it’ll take to be seen, when we’ll feel better, and what it’ll cost.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Paytient partners with thoughtful employers and health plans who understand the impact of that moment and want to ensure that every one of their plan members are easily able to access and afford care. Our clients understand that an improved ability to self-pay for care changes patient behavior and creates value for the health plan.\u0026amp;nbsp; This founding belief is becoming an emerging standard of care in health plan design and is now, in fact, a mandatory capability in some governmental health plans. Founded in 2018, Paytient is now part of nearly 6,000 employer health plans and providing certainty that people are better able to access and afford care.\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;We’re looking for passionate, collaborative builders to join our team and help us create a future where everyone can more easily access and afford care.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Paytient is looking for a passionate and collaborative builder to join our Member Growth team. In this pivotal role, you will be instrumental in how Paytient connects individuals with our affordability platform, giving them the confidence to say \u0026quot;yes\u0026quot; to care when they need it, not just when they can afford it. We partner with thoughtful employers and health plans to ensure that every one of their plan members can easily access and afford care, creating a new standard of care in health plan design.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About The Role:\u0026lt;/strong\u0026gt; Paytient is seeking a hybrid Marketing Tech and Lifecycle expert to join our team. This role is a 50/50 split between lifecycle strategy and the technical management of our Martech stack. You will use marketing automation tools to build, maintain, and optimize impactful, multi-channel campaigns that drive member engagement KPIs. Beyond execution, you will be the architect who enables the rest of the Member Growth and Lifecycle teams to scale by building the playbooks and infrastructure required to help more people than ever before.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do Here:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Martech Stack Architecture:\u0026lt;/strong\u0026gt; Spearhead the utilization of advanced marketing automation platforms, notably Iterable, to orchestrate sophisticated campaigns across the member lifecycle, with a focus on ensuring confident deliverability as our eligible population grows rapidly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lifecycle Strategy \u0026amp;amp; Execution:\u0026lt;/strong\u0026gt; Develop and execute nuanced strategies leveraging segmentation and personalization across diverse channels such as email, SMS, and push notifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Scaling \u0026amp;amp; Enablement:\u0026lt;/strong\u0026gt; Design and configuration of intricate workflows, ensuring seamless operation, security, and efficiency to enable other team members to scale their efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Campaign Deployment \u0026amp;amp; QA:\u0026lt;/strong\u0026gt; Develop and execute HTML email campaigns, ensuring flawless rendering across various email clients through rigorous QA testing and optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Analysis \u0026amp;amp; Deliverability:\u0026lt;/strong\u0026gt; Conduct in-depth analysis of campaign performance metrics and deliverability, applying analytical methodologies to derive actionable insights and refine marketing strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner closely with CS, Product, and Brand Marketing to ensure marketing automation strategies align with business objectives and the member experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About You:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Track Record:\u0026lt;/strong\u0026gt; 3–5 years of experience in consumer marketing, growth marketing, or marketing operations, ideally within the healthcare or B2B2C space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Expertise:\u0026lt;/strong\u0026gt; Significant hands-on experience in architecting and scaling programs within a major Marketing Automation Platform (MAP) like Iterable, HubSpot, Marketo, or Braze.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Proficiency:\u0026lt;/strong\u0026gt; Proficiency in building on-brand emails with HTML/CSS and facilitating the communication of triggers and data between different platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Thinker:\u0026lt;/strong\u0026gt; You are engaged in the strategic rationale behind marketing decisions as much as their execution, with the ability to translate business goals into actionable roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Rigor:\u0026lt;/strong\u0026gt; Proficiency with monitoring marketing analytics and a strong ability to derive actionable insights from complex datasets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Spirit:\u0026lt;/strong\u0026gt; A low-ego, tenacious team player who thrives on designing scalable systems and solving complex, ambiguous problems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice-to-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a high-growth startup environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency using SQL in a BI tool such as Looker or Tableau.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with supporting tools such as Litmus, Lob, and Heap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in B2B2C or fintech industries.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits We Offer for Full-Time Roles:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Medical, dental and vision insurance\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;$4,400 annual HSA contribution\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Paytient Health Payment Account (HPA)\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Monthly lifestyle spending stipend\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Five weeks of annual PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Week-long fully paid \u0026#39;summer break\u0026#39; for all employees!\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Ten weeks of bonding leave for new parents\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Two weeks of caregiver leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employer paid short-term and long-term disability\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;401k plan access with a 4% employer match\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Stock options in Paytient\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;...and more!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Paytient is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;⚠️ Important Notice ⚠️ Please note that all official Paytient recruiting emails come from @\u0026lt;a class=\u0026quot;app-aware-link \u0026quot; href=\u0026quot;http://paytient.com/\u0026quot; target=\u0026quot;_self\u0026quot; data-test-app-aware-link=\u0026quot;\u0026quot;\u0026gt;paytient.com\u0026lt;/a\u0026gt;. If you receive emails from any domain other than @\u0026lt;a class=\u0026quot;app-aware-link \u0026quot; href=\u0026quot;http://paytient.com/\u0026quot; target=\u0026quot;_self\u0026quot; data-test-app-aware-link=\u0026quot;\u0026quot;\u0026gt;paytient.com\u0026lt;/a\u0026gt;, do not respond and report it to us immediately.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4024765007,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4022850007,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/paytient/jobs/4554127007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4337867007,"location":{"name":"Columbia, MO or Remote"},"metadata":null,"id":4554127007,"updated_at":"2025-08-22T12:16:38-04:00","requisition_id":"57","title":"Paytient Interest Application: Technical Roles","company_name":"Paytient","first_published":"2024-10-29T20:19:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Paytient:\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We’re on a mission to help people better access and afford care. \u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every day, millions of people, and their loved ones, need to see a doctor. For most of us, that moment is an uncertain one - we’re unsure of what’s wrong, who to go to, how long it’ll take to be seen, when we’ll feel better, and what it’ll cost.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Paytient partners with thoughtful employers and health plans who understand the impact of that moment and want to ensure that every one of their plan members are easily able to access and afford care. Our clients understand that an improved ability to self-pay for care changes patient behavior and creates value for the health plan.\u0026amp;nbsp; This founding belief is becoming an emerging standard of care in health plan design and is now, in fact, a mandatory capability in some governmental health plans. Founded in 2018, Paytient is now part of nearly 6,000 employer health plans and providing certainty that people are better able to access and afford care.\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;We’re looking for passionate, collaborative builders to join our team and help us create a future where everyone can more easily access and afford care.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About The Role:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;Don\u0026#39;t see any technical openings that suit your interests and skills? We\u0026#39;re constantly creating new positions as we continue our mission of helping people better access and afford care. We\u0026#39;re always excited to hear from talented technical folks -- interested in software engineering, data, product management, I.T., and beyond. Please submit your resume, and we\u0026#39;ll follow up when there\u0026#39;s a role that might suit you!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our “remote with roots” model allows us to work where we thrive and gather as needed, often in our home office in Columbia, Missouri. This role can be performed from anywhere in the continental U.S., with the exception of Montana.\u0026lt;span class=\u0026quot;Apple-converted-space\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits We Offer for Full-Time Roles:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Medical, dental and vision insurance\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;$4,400 annual HSA contribution\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Paytient Health Payment Account (HPA)\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Monthly lifestyle spending stipend\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Five weeks of annual PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Week-long fully paid \u0026#39;summer break\u0026#39; for all employees!\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Ten weeks of bonding leave for new parents\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Two weeks of caregiver leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employer paid short-term and long-term disability\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;401k plan access with a 4% employer match\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Stock options in Paytient\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;...and more!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Paytient is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;⚠️ Important Notice ⚠️ Please note that all official Paytient recruiting emails come from @\u0026lt;a class=\u0026quot;app-aware-link \u0026quot; href=\u0026quot;http://paytient.com/\u0026quot; target=\u0026quot;_self\u0026quot; data-test-app-aware-link=\u0026quot;\u0026quot;\u0026gt;paytient.com\u0026lt;/a\u0026gt;. If you receive emails from any domain other than @\u0026lt;a class=\u0026quot;app-aware-link \u0026quot; href=\u0026quot;http://paytient.com/\u0026quot; target=\u0026quot;_self\u0026quot; data-test-app-aware-link=\u0026quot;\u0026quot;\u0026gt;paytient.com\u0026lt;/a\u0026gt;, do not respond and report it to us immediately.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4024763007,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4048489007,"name":"Columbia, MO or Remote ","location":"Columbia, MO or Remote ","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/paytient/jobs/5120431007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4624053007,"location":{"name":"United States"},"metadata":null,"id":5120431007,"updated_at":"2026-04-27T00:11:37-04:00","requisition_id":"120","title":"Sr. Member Growth Marketing Manager","company_name":"Paytient","first_published":"2026-04-27T00:11:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Paytient:\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We’re on a mission to help people better access and afford care. \u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every day, millions of people, and their loved ones, need to see a doctor. For most of us, that moment is an uncertain one - we’re unsure of what’s wrong, who to go to, how long it’ll take to be seen, when we’ll feel better, and what it’ll cost.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Paytient partners with thoughtful employers and health plans who understand the impact of that moment and want to ensure that every one of their plan members are easily able to access and afford care. Our clients understand that an improved ability to self-pay for care changes patient behavior and creates value for the health plan.\u0026amp;nbsp; This founding belief is becoming an emerging standard of care in health plan design and is now, in fact, a mandatory capability in some governmental health plans. Founded in 2018, Paytient is now part of nearly 6,000 employer health plans and providing certainty that people are better able to access and afford care.\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;We’re looking for passionate, collaborative builders to join our team and help us create a future where everyone can more easily access and afford care.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About The Role:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Paytient is looking for an experienced and strategic \u0026lt;strong\u0026gt;Senior Member Growth Marketing Manager\u0026lt;/strong\u0026gt; to help us drive member growth and engagement for our employer and health plan business lines. In this pivotal role, you will lead the charge in connecting individuals with our affordability platform, giving them the confidence to say “yes” to care when they need it, not just when they can afford it.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate for this role is a strategic marketer that can work effectively with complex external partners, create and execute winning strategies that drive accelerated member acquisition and utilization, and scale those strategies into playbooks that can be replicated across our book of business by enabling our account teams effectively.\u0026amp;nbsp; This marketer must be able to blend performance marketing rigor and collaborative, scalable strategy to help Paytient reach and help more people than ever before.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do Here:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Member Acquisition: \u0026lt;/strong\u0026gt;Own and execute a repeatable member acquisition strategy that leverages both Paytient and customer owned channels to meet aggressive growth goals within the business line.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Client Relationship Building\u0026lt;/strong\u0026gt;: Ensure Paytient fosters deep strategic relationships with our employer and health plan partners to co-create strategies that advance our ability to reach, engage, and acquire members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lifecycle Management:\u0026lt;/strong\u0026gt; Influence the member lifecycle team to optimize onboarding, retention, and re-engagement campaigns, ensuring members use the benefits of the Paytient platform throughout their care journey.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Channel Experimentation \u0026amp;amp; Expansion: Develop and execute comprehensive paid and owned acquisition strategies to meet aggressive growth goals, approaching with an explore/expand mindset.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner closely with CS, Product, Brand Marketing, and other teams to ensure marketing efforts align with business objectives and the member experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Analysis: \u0026lt;/strong\u0026gt;Monitor and report on key performance indicators (KPIs), utilizing insights to refine channel mix, messaging, and budget allocation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About You:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Track Record:\u0026lt;/strong\u0026gt; 8+ years of experience in consumer marketing, growth marketing, or demand generation, ideally within the healthcare, health-tech, or B2B2C space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer-facing: You shine in both collaborative and challenging customer-facing situations, and have a track record of finding mutually beneficial solutions to deliver for the business, customer, and end user.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Expertise:\u0026lt;/strong\u0026gt; Proficiency in architecting and scaling programs within a major Marketing Automation Platform (MAP) like Iterable, HubSpot, Marketo, or Braze. Significant hands-on experience is required—you must know how to build campaigns flawlessly to design a scalable system for others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Acquisition Expert:\u0026lt;/strong\u0026gt; Deep expertise in managing multi-channel campaigns across email/SMS/push, paid social, search, content marketing, and organic growth levers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Thinker\u0026lt;/strong\u0026gt;: Ability to translate complex business goals into actionable marketing roadmaps. You thrive on designing scalable systems and solving complex, ambiguous problems. You can set the vision and lead the technical execution of major, cross-functional projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Rigor:\u0026lt;/strong\u0026gt; Proficiency with monitoring marketing analytics and a strong ability to derive actionable insights from complex datasets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Skills:\u0026lt;/strong\u0026gt; Exceptional writing and presentation skills, with the ability to influence stakeholders at all levels\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice-to-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a high-growth startup environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency using SQL in a BI tool (e.g., Looker, Tableau).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in B2B2C, healthcare tech, or fintech industries.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits We Offer for Full-Time Roles:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Medical, dental and vision insurance\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;$4,400 annual HSA contribution\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Paytient Health Payment Account (HPA)\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Monthly lifestyle spending stipend\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Five weeks of annual PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Week-long fully paid \u0026#39;summer break\u0026#39; for all employees!\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Ten weeks of bonding leave for new parents\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Two weeks of caregiver leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employer paid short-term and long-term disability\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;401k plan access with a 4% employer match\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Stock options in Paytient\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;...and more!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Paytient is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;⚠️ Important Notice ⚠️ Please note that all official Paytient recruiting emails come from @\u0026lt;a class=\u0026quot;app-aware-link \u0026quot; href=\u0026quot;http://paytient.com/\u0026quot; target=\u0026quot;_self\u0026quot; data-test-app-aware-link=\u0026quot;\u0026quot;\u0026gt;paytient.com\u0026lt;/a\u0026gt;. If you receive emails from any domain other than @\u0026lt;a class=\u0026quot;app-aware-link \u0026quot; href=\u0026quot;http://paytient.com/\u0026quot; target=\u0026quot;_self\u0026quot; data-test-app-aware-link=\u0026quot;\u0026quot;\u0026gt;paytient.com\u0026lt;/a\u0026gt;, do not respond and report it to us immediately.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4024765007,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4022850007,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/paytient/jobs/5088869007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4609408007,"location":{"name":"Columbia, MO"},"metadata":null,"id":5088869007,"updated_at":"2026-05-07T13:55:44-04:00","requisition_id":"116","title":"Support Representative I","company_name":"Paytient","first_published":"2026-03-24T17:18:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Paytient:\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We’re on a mission to help people better access and afford care. \u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every day, millions of people, and their loved ones, need to see a doctor. For most of us, that moment is an uncertain one - we’re unsure of what’s wrong, who to go to, how long it’ll take to be seen, when we’ll feel better, and what it’ll cost.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Paytient partners with thoughtful employers and health plans who understand the impact of that moment and want to ensure that every one of their plan members are easily able to access and afford care. Our clients understand that an improved ability to self-pay for care changes patient behavior and creates value for the health plan.\u0026amp;nbsp; This founding belief is becoming an emerging standard of care in health plan design and is now, in fact, a mandatory capability in some governmental health plans. Founded in 2018, Paytient is now part of nearly 6,000 employer health plans and providing certainty that people are better able to access and afford care.\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;We’re looking for passionate, collaborative builders to join our team and help us create a future where everyone can more easily access and afford care.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission: Why Paytient Exists\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Paytient, we believe that the cost of care should never be the reason someone goes without it. We are a healthcare-focused company building a world where people can access and pay for the care they need without the burden of high-interest debt.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Support Representative, you are on the front lines of this mission. You aren’t just resolving tickets; you are ensuring a senior can afford their life-saving medication and a family can pay for a doctor’s visit. You provide the technical expertise and human empathy required to make the healthcare system work better for everyone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role: Advocate Support \u0026amp;amp; Member Care\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We support a dual ecosystem: Advocates (the professionals at our health plan partners who help seniors navigate benefits) and Paytients (the members actually using our cards to pay for care).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Journey:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;M3P Specialist: You will start by supporting our Medicare Prescription Payment Plan (M3P). You’ll be the technical expert for partners who use our digital portals to assist Medicare members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HPA Evolution: Once you have mastered the M3P product, you will train to support our Health Payment Account (HPA) product, working directly with members to manage their interest-free payment plans and resolve transaction issues.\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical Problem Solving: You’ll dig into the \u0026quot;why\u0026quot; behind transaction declines, portal login issues, and dashboard errors. You are the detective who investigates a problem and sees it through to the finish.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mission-Driven Support: Provide clear, professional, and empathetic guidance via phone and email. We prioritize quality and kindness over \u0026quot;call volume.\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration: Document issues in Jira and use Confluence to stay updated on work instructions. You’ll work closely with our Product Technical Support (PTS) team to escalate bugs and improve our tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attention to Detail: In healthcare, accuracy matters. You’ll ensure member plans are structured correctly and data is handled with the highest level of integrity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technically Savvy: You navigate digital tools with ease. You are comfortable troubleshooting across multiple platforms and explaining technical steps to others.\u0026amp;nbsp; If you’ve ever been the \u0026quot;tech support\u0026quot; for your family, you’ll fit right in.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Healthcare Heart: You are passionate about helping people navigate the often-confusing world of healthcare costs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-Oriented: You take pride in \u0026quot;getting it right the first time\u0026quot; and ensuring nothing falls through the cracks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resourceful: You are a proactive learner who enjoys finding the root cause of an issue.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Logistics\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote with Roots: We believe in the flexibility of remote work balanced by the \u0026quot;roots\u0026quot; of our Columbia, MO community. You will work from our Columbia office at least three days a week (preferably Tuesday, Wednesday, and Thursday). Candidates preferably should reside within a 30-mile radius of Columbia.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The Shift:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Tuesday through Saturday, 1:30-10:00p CST\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training: You will begin with a comprehensive training program (usually around 4 weeks). To ensure you have full support, your schedule during training will be Monday – Friday, 9:00 AM – 5:30 PM.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Paytient?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you want to use your technical skills to solve real-world healthcare problems, you belong here. We are a growing team dedicated to making care more accessible, one transaction at a time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation Target:\u0026lt;/strong\u0026gt; $17.98 - $21.50 per hour\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits We Offer for Full-Time Roles:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Medical, dental and vision insurance\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;$4,400 annual HSA contribution\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Paytient Health Payment Account (HPA)\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Monthly lifestyle spending stipend\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Five weeks of annual PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Week-long fully paid \u0026#39;summer break\u0026#39; for all employees!\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Ten weeks of bonding leave for new parents\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Two weeks of caregiver leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employer paid short-term and long-term disability\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;401k plan access with a 4% employer match\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Stock options in Paytient\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;...and more!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Paytient is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;⚠️ Important Notice ⚠️ Please note that all official Paytient recruiting emails come from @\u0026lt;a class=\u0026quot;app-aware-link \u0026quot; href=\u0026quot;http://paytient.com/\u0026quot; target=\u0026quot;_self\u0026quot; data-test-app-aware-link=\u0026quot;\u0026quot;\u0026gt;paytient.com\u0026lt;/a\u0026gt;. If you receive emails from any domain other than @\u0026lt;a class=\u0026quot;app-aware-link \u0026quot; href=\u0026quot;http://paytient.com/\u0026quot; target=\u0026quot;_self\u0026quot; data-test-app-aware-link=\u0026quot;\u0026quot;\u0026gt;paytient.com\u0026lt;/a\u0026gt;, do not respond and report it to us immediately.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4029704007,"name":"Member Support","child_ids":[],"parent_id":null}],"offices":[{"id":4022849007,"name":"Columbia, MO","location":"Columbia, Missouri, United States","child_ids":[],"parent_id":null}]}],"meta":{"total":6}}