{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8599157002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6425230002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8599157002,"updated_at":"2026-06-18T12:27:14-04:00","requisition_id":"425","title":"Account Executive - Health Systems","company_name":"Pair Team","first_published":"2026-06-18T12:27:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California’s largest complex care provider, we’ve proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country’s frontline medical and social services workforce, we aim to bring high-touch care to everyone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we’re not just delivering care—we’re transforming it. We’re building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://link.springer.com/article/10.1007/s11606-025-09839-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Journal of General Internal Medicine:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;A Novel Intervention for Medicaid Beneficiaries with Complex Needs\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Pair Team exists to reach the people the healthcare system consistently fails — high-need Medicaid and Medicare patients who need coordinated care but rarely get it. As an Account Executive, you\u0026#39;ll grow our ability to reach those patients by building the partnerships that make it possible: health systems, virtual care providers, medically tailored meal companies, and other organizations that can route high-need members to us at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you’ll own a strategic channel\u0026amp;nbsp; of high-value enterprise partnerships— with ability to drive deals from first conversation through signed agreement. You’ll be responsible for building relationships with decision-makers. This isn\u0026#39;t a SaaS quota role; it\u0026#39;s relationship-driven partnership work where the downstream impact is measurable in patient lives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a fully remote position with travel ~2x a quarter. You’ll report directly to our SVP, Networks.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end sales cycle for enterprise partnerships including prospecting, discovery, proposal development, negotiation, and close across health systems, virtual care providers, digital health platforms, medically tailored meal companies, and other social/care organizations serving overlapping Medicaid and Medicare populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trusted, multi-level relationships with executive and operational stakeholders (C-suite, Chief Population Health Officers, CMOs, VPs of Operations) at target partner organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-source ~50% of your own pipeline through outbound outreach, referrals, conferences, and your existing network; work inbound leads sourced through executive and advisor warm introductions and marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop an annual GTM market plan and bottoms-up revenue plan for your territory, with a near-term focus on California Medicaid growth and national Medicare pipeline development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to building and refining sales playbooks, deal structures, and partner segmentation approaches as the team scales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain disciplined CRM hygiene in HubSpot and deliver accurate, consistent pipeline forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Surface market intelligence—partner needs, competitive dynamics, emerging trends—and bring insights back to leadership and product teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Pair Team at relevant industry conferences and events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of B2B sales or business development experience, with 2+ years selling into healthcare enterprises—health systems, providers, or large digital health companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to navigate complex, multi-stakeholder deals with long sales cycles and build relationships with VP/C-suite buyers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Medicaid and/or Medicare program structures (ECM, LTSS, care management, or equivalent value-based care models)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable self-sourcing pipeline—you don’t wait for leads to come to you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with HubSpot, Salesforce, or similar CRM; comfortable maintaining disciplined pipeline hygiene and forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communicator; able to tailor your message to clinical, operational, and executive audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized, self-motivated, and thrives in a remote-first environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mission-driven and passionate about improving outcomes for underserved communities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Bonus Points for:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An existing network within health systems, virtual care providers, or social care organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to social determinants of health (SDOH)-focused organizations or care coordination platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling dual-sided or channel partnership models (not just direct SaaS/services)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity: \u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt; We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Break through walls: \u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself: \u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Care comes first: \u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $120,000 (OTE: $200,000)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% company-sponsored short and long-term disability and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Subsidized backup childcare and caregiver supports through Wellthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work entirely from the comfort of your own home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel reimbursements for engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092642002,"name":"Business Development","child_ids":[4093829002,4093830002],"parent_id":null}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8575117002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6390198002,"location":{"name":"Los Angeles, California"},"metadata":null,"id":8575117002,"updated_at":"2026-06-02T12:34:45-04:00","requisition_id":"398","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-06-02T12:34:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8563318002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6387343002,"location":{"name":"Long Beach, California"},"metadata":null,"id":8563318002,"updated_at":"2026-06-01T18:42:36-04:00","requisition_id":"392","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-05-23T11:54:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8563319002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6387343002,"location":{"name":"Anaheim, California"},"metadata":null,"id":8563319002,"updated_at":"2026-06-01T18:42:36-04:00","requisition_id":"392","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-05-23T11:54:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8563320002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6387343002,"location":{"name":"Santa Ana, California"},"metadata":null,"id":8563320002,"updated_at":"2026-06-01T18:42:36-04:00","requisition_id":"392","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-05-23T11:54:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8575116002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6390198002,"location":{"name":"San Diego, California"},"metadata":null,"id":8575116002,"updated_at":"2026-06-02T12:34:44-04:00","requisition_id":"398","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-06-02T12:34:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8563313002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6390205002,"location":{"name":"Stockton, California"},"metadata":null,"id":8563313002,"updated_at":"2026-06-01T18:42:36-04:00","requisition_id":"400","title":" Bilingual Case Manager (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-05-23T11:50:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8542160002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6387337002,"location":{"name":"Merced, California"},"metadata":null,"id":8542160002,"updated_at":"2026-06-01T18:42:36-04:00","requisition_id":"391","title":"Bilingual Case Manager (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-05-08T18:59:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8480434002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6387337002,"location":{"name":"Atwater, California"},"metadata":null,"id":8480434002,"updated_at":"2026-06-01T18:42:36-04:00","requisition_id":"391","title":"Bilingual Case Manager (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-03-25T18:01:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8563314002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6390205002,"location":{"name":"Bakersfield, California"},"metadata":null,"id":8563314002,"updated_at":"2026-06-01T18:42:36-04:00","requisition_id":"400","title":"Bilingual Case Manager (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-05-23T11:50:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8563317002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6390205002,"location":{"name":"Chico, California"},"metadata":null,"id":8563317002,"updated_at":"2026-06-01T18:42:36-04:00","requisition_id":"400","title":"Bilingual Case Manager (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-05-23T11:52:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8563315002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6390205002,"location":{"name":"Sacramento, California"},"metadata":null,"id":8563315002,"updated_at":"2026-06-01T18:42:36-04:00","requisition_id":"400","title":"Bilingual Case Manager (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-05-23T11:51:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8563316002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6390205002,"location":{"name":"Redding, California"},"metadata":null,"id":8563316002,"updated_at":"2026-06-01T18:42:36-04:00","requisition_id":"400","title":"Bilingual Case Manager (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-05-23T11:52:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8563321002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6387337002,"location":{"name":"Los Banos, California"},"metadata":null,"id":8563321002,"updated_at":"2026-06-01T18:42:36-04:00","requisition_id":"391","title":"Bilingual Case Manager (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-05-23T11:54:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8575113002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6390200002,"location":{"name":"Riverside, California"},"metadata":null,"id":8575113002,"updated_at":"2026-06-02T12:32:08-04:00","requisition_id":"399","title":"Bilingual Case Manager (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-06-02T12:32:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8575112002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6390200002,"location":{"name":"San Bernardino, California"},"metadata":null,"id":8575112002,"updated_at":"2026-06-02T12:32:06-04:00","requisition_id":"399","title":"Bilingual Case Manager (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-06-02T12:32:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8599033002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6434381002,"location":{"name":"Fresno, United States"},"metadata":null,"id":8599033002,"updated_at":"2026-06-18T11:38:22-04:00","requisition_id":"432","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-06-18T11:38:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position, with a set schedule of Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. *Training weeks will be M-F first 2-3 weeks.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $25 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8599066002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6434396002,"location":{"name":"Texas, United States"},"metadata":null,"id":8599066002,"updated_at":"2026-06-18T11:55:07-04:00","requisition_id":"434","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-06-18T11:55:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position, with a set schedule of Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. *Training weeks will be M-F first 2-3 weeks.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;100% Remote Work From Home role with the requirement of working PST hours\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8599069002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6434396002,"location":{"name":"Colorado, United States"},"metadata":null,"id":8599069002,"updated_at":"2026-06-18T11:55:07-04:00","requisition_id":"434","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-06-18T11:55:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position, with a set schedule of Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. *Training weeks will be M-F first 2-3 weeks.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;100% Remote Work From Home role with the requirement of working PST hours\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8599072002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6434396002,"location":{"name":"New Mexico, United States"},"metadata":null,"id":8599072002,"updated_at":"2026-06-18T11:55:09-04:00","requisition_id":"434","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-06-18T11:55:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position, with a set schedule of Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. *Training weeks will be M-F first 2-3 weeks.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;100% Remote Work From Home role with the requirement of working PST hours\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8599060002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6434396002,"location":{"name":"Oregon, United States"},"metadata":null,"id":8599060002,"updated_at":"2026-06-18T11:55:06-04:00","requisition_id":"434","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-06-18T11:55:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position, with a set schedule of Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. *Training weeks will be M-F first 2-3 weeks.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;100% Remote Work From Home role with the requirement of working PST hours\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8599032002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6434381002,"location":{"name":"San Jose, United States"},"metadata":null,"id":8599032002,"updated_at":"2026-06-18T11:38:21-04:00","requisition_id":"432","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-06-18T11:38:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position, with a set schedule of Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. *Training weeks will be M-F first 2-3 weeks.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $25 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8599056002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6434396002,"location":{"name":"Arizona, United States"},"metadata":null,"id":8599056002,"updated_at":"2026-06-18T11:55:05-04:00","requisition_id":"434","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-06-18T11:55:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position, with a set schedule of Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. *Training weeks will be M-F first 2-3 weeks.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;100% Remote Work From Home role with the requirement of working PST hours\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8599035002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6434396002,"location":{"name":"Nevada, United States"},"metadata":null,"id":8599035002,"updated_at":"2026-06-18T11:55:04-04:00","requisition_id":"434","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-06-18T11:55:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position, with a set schedule of Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. *Training weeks will be M-F first 2-3 weeks.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;100% Remote Work From Home role with the requirement of working PST hours\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8598919002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6434381002,"location":{"name":"Los Angeles, United States"},"metadata":null,"id":8598919002,"updated_at":"2026-06-18T11:36:31-04:00","requisition_id":"432","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-06-18T11:30:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position, with a set schedule of Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. *Training weeks will be M-F first 2-3 weeks.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $25 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8599025002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6434381002,"location":{"name":"San Diego, United States"},"metadata":null,"id":8599025002,"updated_at":"2026-06-18T11:38:19-04:00","requisition_id":"432","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-06-18T11:38:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position, with a set schedule of Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. *Training weeks will be M-F first 2-3 weeks.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $25 per hour\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8599026002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6434381002,"location":{"name":"San Bernardino, United States"},"metadata":null,"id":8599026002,"updated_at":"2026-06-18T11:38:19-04:00","requisition_id":"432","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-06-18T11:38:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position, with a set schedule of Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. *Training weeks will be M-F first 2-3 weeks.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $25 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8599028002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6434381002,"location":{"name":"Sacramento, United States"},"metadata":null,"id":8599028002,"updated_at":"2026-06-18T11:38:21-04:00","requisition_id":"432","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-06-18T11:38:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position, with a set schedule of Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. *Training weeks will be M-F first 2-3 weeks.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $25/hr\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% Medical coverage (Kaiser)\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8580536002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6427264002,"location":{"name":"Oakland, California"},"metadata":null,"id":8580536002,"updated_at":"2026-06-10T16:35:20-04:00","requisition_id":"427","title":"Bilingual Field Care Manager (Spanish Speaking) ","company_name":"Pair Team","first_published":"2026-06-09T13:23:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;469\u0026quot; data-end=\u0026quot;662\u0026quot;\u0026gt;Pair Team is expanding its partnership with a new health plan partner through a new field-based care management pilot focused on improving patient engagement and access to care.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;664\u0026quot; data-end=\u0026quot;1126\u0026quot;\u0026gt;The \u0026lt;strong data-start=\u0026quot;668\u0026quot; data-end=\u0026quot;694\u0026quot;\u0026gt;Field Care Manager \u0026lt;/strong\u0026gt;plays a critical role in bringing care directly to our members where they are, both at home and in the community. This role focuses on hands-on, relationship-based support through in-person visits, new patient onboardings, and field-based outreach. Field Care Managers help members overcome barriers to care by assisting with everything from care plan follow-up and blood pressure checks to grocery or care package drop-offs.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;The expectation for this role is to be in the field meeting patients three to five times per week. This is a full-time, field-based position requiring regular travel within Alameda County.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of professional experience, preferably\u0026amp;nbsp; in case management, care coordination, or community-based services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual in English and Spanish\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Physical location in or near Alameda County \u0026lt;/strong\u0026gt;with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: \u0026lt;strong\u0026gt;$30/hr - $32/hr\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080518002,"name":"Alameda County","location":"Alameda County","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8544905002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6413083002,"location":{"name":"California, United States"},"metadata":null,"id":8544905002,"updated_at":"2026-06-01T18:42:36-04:00","requisition_id":"415","title":"Bilingual Healthcare Call Center Representative (Spanish Speaking) ","company_name":"Pair Team","first_published":"2026-05-12T02:26:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time \u0026lt;strong\u0026gt;Healthcare Call Center Representative\u0026lt;/strong\u0026gt; who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;469\u0026quot; data-end=\u0026quot;662\u0026quot;\u0026gt;We seek a full-time \u0026lt;strong\u0026gt;Healthcare Call Center Representative\u0026lt;/strong\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong data-start=\u0026quot;56\u0026quot; data-end=\u0026quot;72\u0026quot;\u0026gt;Please note:\u0026lt;/strong\u0026gt; internally, this role is referred to as a \u0026lt;strong data-start=\u0026quot;115\u0026quot; data-end=\u0026quot;136\u0026quot;\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;. While the position is 90\u0026lt;strong data-start=\u0026quot;160\u0026quot; data-end=\u0026quot;200\u0026quot;\u0026gt;% remote within the United States\u0026lt;/strong\u0026gt;, candidates must be able to work \u0026lt;strong data-start=\u0026quot;234\u0026quot; data-end=\u0026quot;265\u0026quot;\u0026gt;Pacific Time business hours\u0026lt;/strong\u0026gt; on a consistent basis and \u0026lt;strong\u0026gt;be based in California\u0026lt;/strong\u0026gt;. This role supports a fast-paced, high-volume care environment, so comfort working within a structured schedule aligned to PST is important for success.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with members to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of professional experience, preferably\u0026amp;nbsp; in case management, care coordination, or healthcare call center setting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual in English and Spanish\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8527765002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6406072002,"location":{"name":"Remote, United States"},"metadata":null,"id":8527765002,"updated_at":"2026-06-01T18:42:36-04:00","requisition_id":"411","title":"Bilingual Medicare Nurse Practitioner (Remote, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-04-29T03:41:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At\u0026lt;strong\u0026gt; Pair Team\u0026lt;/strong\u0026gt;, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care—clinical, behavioral, and social—by partnering with organizations deeply connected to the communities we serve.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest care management providers in California and are expanding into Texas and other states to continue supporting high-need patients.\u0026amp;nbsp; Our model has demonstrated real impact, including a\u0026lt;strong\u0026gt; 58% reduction in emergency department visits and a 29% reduction in hospital admissions.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we’re not just delivering care—we’re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity: \u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt; We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Break through walls: \u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself: \u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Care comes first: \u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is hiring a Bilingual Family Nurse Practitioner to support the launch of our Medicare ACCESS program across multiple states. This role will provide virtual care to Medicare patients with chronic, complex, and often overlapping medical, behavioral health, and social needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work as part of a centralized, multi-state clinical team, partnering closely with RNs, Lead Care Managers, and clinical leadership to complete patient assessments, guide care plans, support escalations, and help build a scalable care model for older adults. This role is 100% remote, but candidates must be comfortable working across EST and PST time zones as needed.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide virtual care and clinical assessments for Medicare patients across multiple ACCESS markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support initial patient assessments, care plan direction, and ongoing clinical oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage chronic conditions, acute concerns, medication-related questions, and routine follow-ups through telemedicine\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with RNs, Community Health Workers, and clinical leadership to close care gaps and ensure timely follow-up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide clinical guidance during case reviews, escalations, and complex patient situations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support patients with conditions common in Medicare populations, including hypertension, diabetes, CKD, cardiovascular disease, chronic pain, depression, and anxiety\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trusted relationships with patients who may have limited access to consistent care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with operations and product teams to improve care delivery workflows, documentation, and patient engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain timely, accurate, and compliant clinical documentation\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ active Nurse Practitioner licenses in Pair Team’s planned ACCESS launch and expansion states, including California, Nevada, Pennsylvania, New York, Maryland, Georgia, West Virginia, Texas, Florida, or North Carolina\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness and ability to obtain additional state NP licenses as Pair Team expands into new ACCESS markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Board certification as a Family Nurse Practitioner or Adult-Gerontology Nurse Practitioner required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual Spanish and English fluency required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of clinical experience as a Nurse Practitioner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience caring for Medicare, geriatric, or medically complex adult populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort managing chronic conditions such as hypertension, diabetes, CKD, cardiovascular disease, chronic pain, depression, or anxiety\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort delivering telemedicine and working across multiple digital platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across EST and PST time zones as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to care for adult and older adult populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working within a multidisciplinary care model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to a quiet, HIPAA-compliant, internet-connected remote workspace\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Base salary: $115,000 – $130,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive medical, dental, and vision coverage\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly work-from-home stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Company-provided equipment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Fully remote work environment\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4065396002,"name":"Clinical Services","child_ids":[],"parent_id":4093827002}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8597663002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6433837002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8597663002,"updated_at":"2026-06-17T16:28:16-04:00","requisition_id":"431","title":"Director of Performance Marketing","company_name":"Pair Team","first_published":"2026-06-17T16:28:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;grecaptcha-badge\u0026quot; data-style=\u0026quot;bottomright\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;grecaptcha-logo\u0026quot;\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California’s largest complex care provider, we’ve proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country’s frontline medical and social services workforce, we aim to bring high-touch care to everyone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we’re not just delivering care—we’re transforming it. We’re building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://link.springer.com/article/10.1007/s11606-025-09839-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Journal of General Internal Medicine:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;A Novel Intervention for Medicaid Beneficiaries with Complex Needs\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As Director of Performance Marketing, you will own Pair Team’s direct-to-patient acquisition engine across Medicaid (Enhanced Care Management) and Medicare. You will run paid, earned, and owned channels end to end, manage a media budget and own the unit economics — CAC, eligibility rate, reach rate, and LTV:CAC — that make growth durable. Your north star is efficient, predictable patient acquisition.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hands-on operator role for someone who is comfortable owning a number. You will set channel strategy and lead campaigns, build the measurement infrastructure that connects ad spend to downstream enrollments alongside BizOps and Data Engineering, and design the programs that lift reach and conversion across our existing lead base. You will diversify beyond our existing paid channel mix by standing up new channels with disciplined test budgets and kill criteria, and push the frontier on automation — including agentic systems that optimize spend against capacity constraints.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will partner closely with Business Operations on forecasting and pacing, with Brand \u0026amp;amp; Creative on the creative that lowers CAC, with Growth Products on intake and eligibility automation, and with Clinical and Operations on eligibility nuance and capacity. You will protect compliance and patient trust at every step.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a fully remote position reporting to the SVP of Growth \u0026amp;amp; Marketing.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Paid Media Strategy \u0026amp;amp; Channel Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own media strategy and budget allocation across all paid channels — Google Search and PMax, Bing, Meta, YouTube/Demand Gen — mapped to daily, weekly, and monthly goals, and the pacing required to hit them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive blended and channel CAC down while protecting volume; own CAC, cost per eligible lead, and spend efficiency as the metrics reported against every day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diversify the channel mix by standing up and proving new paid channels (e.g., TikTok, Reddit, Nextdoor, Quora, OOH, CTV) with defined test budgets, success metrics, and kill criteria, and scale the winners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run rigorous experimentation across creative, offers, keywords, audiences, and bidding — including third-party household-income audience overlays to reach Medicaid-eligible populations and value-based bidding weighted toward attestations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage agency, creative, and data-vendor relationships to scale output\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Full-Funnel Measurement, Attribution \u0026amp;amp; Unit Economics\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ongoing ownership of a HIPAA-compliant Customer Data Platform and down-funnel event piping so ad platforms optimize toward appropriate funnel events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain clear dashboards for volume, conversion, revenue, CAC, and LTV:CAC, with daily and intra-day reporting where necessary. You will help maintain alerting systems by partnering with analytics to house full-funnel data in Looker and Snowflake.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlock cross-channel attribution and incrementality measurement so the marginal dollar always flows to the lowest marginal cost per attestation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Conversion Rate Optimization \u0026amp;amp; Experimentation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Brand \u0026amp;amp; Creative to run landing-page experiments including testing social proof, video testimonials, conversational/first-party intake flows, and bilingual experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set test-design standards and analyze lift with statistical discipline, prioritizing the funnel points (eligibility and reach) with the highest leverage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Forecasting, Pacing \u0026amp;amp; Capacity Interlock\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Business Operations on the growth model and forecast across Medicaid and Medicare service lines and translate targets into a capacity-aware pacing plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Never pace acquisition ahead of servable capacity; flag any payor where CAC runs significantly above target for investment or diagnosis, in lockstep with Care Ops on the weekly capacity-vs-goal review.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to retention and engagement levers (cohort analytics, at-risk identification, reactivation) that protect patient-level LTV-to-CAC.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Automation \u0026amp;amp; Growth Engineering\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Push automation into the acquisition stack — including agentic systems (e.g., Claude Code) that optimize a meaningful share of ad spend against capacity and efficiency constraints.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Growth Products on intake flows and eligibility-check automation so higher-quality leads enter the funnel faster and at lower cost.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compliance \u0026amp;amp; Trust\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure all growth and outreach respect HIPAA, payer rules, CMS/Medicare marketing requirements, and applicable phone and SMS regulations — protecting patient trust as the program scales across programs and states.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like in 6–12 Months\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A reliable, multi-channel acquisition engine with predictable weekly volume by payor and market, paced to servable capacity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Blended CAC at or better than plan, with eligibility rate and reach rate measurably improved and a clear path to further efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Suite of new paid channels proven against kill criteria and scaling alongside Google, Bing, and Meta.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-funnel measurement — CDP through Looker and Snowflake — trusted as the single source of truth for spend, conversion, and CAC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Owned-channel and lifecycle programs (pre-call SMS, k-factor referral, nurture) live and producing attributable, incremental attestation volume.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years in growth, performance, or lifecycle marketing, including direct ownership of material media budgets and acquisition targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of driving CAC down and CAC-to-LTV up across paid, earned, and owned channels — and comfort owning a number.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on expertise with Google Search/PMax and paid social, plus the judgment to diversify into and prove new channels; experience with landing-page optimization and lifecycle SMS/email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytics skills and fluency with attribution, cohort analysis, and funnel modeling, including comfort with measurement infrastructure (CDP, Looker, SQL/Snowflake).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selecting and running a modern growth stack: ad platforms, CDP/measurement, analytics, CRM, dialer/SMS, and a CEP / marketing automation platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Healthcare, Medicaid, Medicare, or other regulated-industry experience, with working knowledge of HIPAA and patient-outreach best practices for phone and SMS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating in early-stage, high-growth environments with high ambiguity, minimal process, and direct accountability for outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A systems mindset — you improve outcomes with better routing, tooling, automation, and workflows, not just more spend.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep alignment with Pair Team’s mission and a commitment to advancing equitable care for underserved communities.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Bonus Points for any of the following:\u0026lt;/em\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with value-based care, FQHCs, community-based organizations, or health plan partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with marketing AI/technology products in regulated industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with automation or agentic tooling and light scripting (e.g., Python, Zapier, n8n) to optimize spend and operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background scaling acquisition across multiple markets and lines of business.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $180,000 - $200,000 \u0026lt;em\u0026gt;+ commission\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% company-sponsored short and long-term disability and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Subsidized backup childcare and caregiver supports through Wellthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work entirely from the comfort of your own home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4072927002,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8544959002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6413087002,"location":{"name":"Remote, United States"},"metadata":null,"id":8544959002,"updated_at":"2026-06-01T18:42:36-04:00","requisition_id":"416","title":"Medicare Nurse Practitioner (Remote)","company_name":"Pair Team","first_published":"2026-05-12T02:35:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At\u0026lt;strong\u0026gt; Pair Team\u0026lt;/strong\u0026gt;, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care—clinical, behavioral, and social—by partnering with organizations deeply connected to the communities we serve.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest care management providers in California and are expanding into Texas and other states to continue supporting high-need patients.\u0026amp;nbsp; Our model has demonstrated real impact, including a\u0026lt;strong\u0026gt; 58% reduction in emergency department visits and a 29% reduction in hospital admissions.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we’re not just delivering care—we’re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity: \u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt; We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Break through walls: \u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself: \u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Care comes first: \u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is hiring a Family Nurse Practitioner to support the launch of our Medicare ACCESS program across multiple states. This role will provide virtual care to Medicare patients with chronic, complex, and often overlapping medical, behavioral health, and social needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work as part of a centralized, multi-state clinical team, partnering closely with RNs, Lead Care Managers, and clinical leadership to complete patient assessments, guide care plans, support escalations, and help build a scalable care model for older adults. This role is 100% remote, but candidates must be comfortable working across EST and PST time zones as needed.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide virtual care and clinical assessments for Medicare patients across multiple ACCESS markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support initial patient assessments, care plan direction, and ongoing clinical oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage chronic conditions, acute concerns, medication-related questions, and routine follow-ups through telemedicine\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with RNs, Community Health Workers, and clinical leadership to close care gaps and ensure timely follow-up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide clinical guidance during case reviews, escalations, and complex patient situations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support patients with conditions common in Medicare populations, including hypertension, diabetes, CKD, cardiovascular disease, chronic pain, depression, and anxiety\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trusted relationships with patients who may have limited access to consistent care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with operations and product teams to improve care delivery workflows, documentation, and patient engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain timely, accurate, and compliant clinical documentation\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ active Nurse Practitioner licenses in Pair Team’s planned ACCESS launch and expansion states, including California, Nevada, Pennsylvania, New York, Maryland, Georgia, West Virginia, Texas, Florida, or North Carolina\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness and ability to obtain additional state NP licenses as Pair Team expands into new ACCESS markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Board certification as a Family Nurse Practitioner or Adult-Gerontology Nurse Practitioner required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of clinical experience as a Nurse Practitioner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience caring for Medicare, geriatric, or medically complex adult populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort managing chronic conditions such as hypertension, diabetes, CKD, cardiovascular disease, chronic pain, depression, or anxiety\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort delivering telemedicine and working across multiple digital platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working across EST and PST time zones as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to care for adult and older adult populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working within a multidisciplinary care model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to a quiet, HIPAA-compliant, internet-connected remote workspace\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Base salary: $115,000 – $130,000\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive medical, dental, and vision coverage\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401(k)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly work-from-home stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Company-provided equipment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Fully remote work environment\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4065396002,"name":"Clinical Services","child_ids":[],"parent_id":4093827002}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8580724002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":6427332002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8580724002,"updated_at":"2026-06-11T13:00:24-04:00","requisition_id":"429","title":"Senior Accountant","company_name":"Pair Team","first_published":"2026-06-09T18:40:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California’s largest complex care provider, we’ve proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country’s frontline medical and social services workforce, we aim to bring high-touch care to everyone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we’re not just delivering care—we’re transforming it. We’re building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://link.springer.com/article/10.1007/s11606-025-09839-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Journal of General Internal Medicine: \u0026lt;/strong\u0026gt;A Novel Intervention for Medicaid Beneficiaries with Complex Needs\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We\u0026#39;re hiring a Senior Accountant to play a key role in building our world-class accounting function. In this role will own significant areas of the accounting operation, strengthen our accounting foundation, and help prepare the company for its first external audit.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This is a high-impact role for someone who enjoys operating at the intersection of execution and systems-building. You\u0026#39;ll be responsible for ensuring accounting processes are accurate, scalable, and audit-ready while identifying opportunities to improve controls, automate workflows, and strengthen financial operations. You\u0026#39;ll partner closely with leadership and stakeholders across finance, operations, strategy, data, r\u0026amp;amp;d, people, and business teams to implement scalable solutions that enable long-term growth.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This is a fully remote position reporting up to the Controller.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prepare for and support in GAAP financial audit\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support in resolving key issues, and identifying opportunities that drive consistent, timely, and accurate revenue reporting and reconciliations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support month end close, reporting, reconciliations, and other accounting activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure timely and accurate financial reporting, perform monthly and quarterly flux analyses for the balance sheet and income statement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with payroll accounting, including accruals, reconciliations, and period end close activities; ensure accurate recording of compensation expenses and related liabilities in compliance with GAAP and company policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support JE for intercompany transactions and reconciliations across entities; ensure accurate eliminations and timely settlement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve financial and accounting processes, including systems, tools, software, and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and develop AP process for month end close activities, including accrual process and aged payable review\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA/BS in Accounting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of accounting experience \u0026lt;em\u0026gt;ideally with some experience in a healthcare organization and/or high-growth startup\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with GAAP accounting standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with accounting software and ERP systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Accounts Payable expertise, including invoice processing, vendor management, purchasing workflows, and process development\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to multitask, prioritize, and manage projects and tasks\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting building processes, procedures, and workflows that enable sustainable business scaling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership mindset – own driving results for the mission, business, and customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration skills with thought partners from engineering, design, data science, and operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Bonus points for any of the following:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Experience working with healthcare organizations in MSO/PC structures\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;A CPA designation\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;F\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;amiliarity with healthcare financial models, including per-member-per-month (PMPM), Medicare reimbursement, and shared savings arrangements\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Experience with modern accounting, payroll, and business intelligence tools such as QuickBooks Online, NetSuite, Rillet, Rippling, Runway, Looker (or similar: Power BI, Tableau, etc.)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Proven track record of supporting an accounting ecosystem (Financial ERP or payable software) implementations\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Prior experience working with external auditors\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity: \u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt; We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Break through walls: \u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself: \u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Care comes first: \u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $120,000 - $140,000\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% company-sponsored short and long-term disability and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Subsidized backup childcare and caregiver supports through Wellthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work entirely from the comfort of your own home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4093824002,"name":"Finance","child_ids":[],"parent_id":4093822002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8563140002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6420300002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8563140002,"updated_at":"2026-06-17T20:42:05-04:00","requisition_id":"421","title":"Senior Product Manager (AI Care Management)","company_name":"Pair Team","first_published":"2026-05-22T18:09:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is building a new kind of healthcare system across Medicaid, Medicare, and public assistance programs: one that recognizes that access to housing, nutritious food, and reliable transportation are just as critical to health as having the right medications or seeing a doctor.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a public benefit corporation and AI-enabled medical group, we partner with shelters, food pantries, and community organizations to deliver “whole-person” care to the 115 million Americans who rely on the safety net. We are currently the largest complex care provider in California with over 500 employees and are expanding nationally. Our model replaces fragmented healthcare and social services systems with one trusted relationship for all medical, behavioral, and social needs.\u0026amp;nbsp; We improve access, build trust, and dramatically lower costs (52% fewer ER visits, 26% fewer hospitalizations). Our model is a rare combination of saving tax payer dollars ($150B annually at scale) while putting people on an upward life trajectory. At national scale, this approach would save taxpayers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These outcomes are driven by the AI-first, whole-person infrastructure we are building — a platform that connects healthcare and social-service organizations into a unified network. Leveraging our vast data and years of operational experience, we are building the agentic infrastructure for the safety net to coordinate care, automate operations, and learn from every patient interaction to continuously improve outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior PM on Pod-Agents, you will drive the product vision and roadmap for our AI agent platform: the system that helps frontline care managers do their best work, reducing administrative burden, surfacing the right information at the right time, and creating more space for human connection with the patients who need it most.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-autonomy IC role that sits at the intersection of clinical reality and technical possibility. You\u0026#39;ll work directly with engineering, clinical operations, and our Chief Medical Officer to define what we build, why it matters, and how we know it\u0026#39;s working. You\u0026#39;ll be the connective tissue between care teams who understand the problem and engineers who can solve it.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with product leadership to define and drive the Pod-Agents roadmap, from discovery through pilot, GA, and ongoing iteration. You\u0026#39;ll contribute to strategy, own the specs, and drive execution on one of our most technically ambitious product areas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with our CMO and clinical operations team to deeply understand how care managers work, where AI can genuinely help, and where humans need to stay in the loop.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define what good looks like for AI agent features, including evaluation frameworks, success metrics, and feedback loops that tell you whether the product is actually working in the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clear, opinionated specs that give engineers and designers the context they need to build the right thing: not requirements documents, but decision documents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate ambiguity with structure. This is greenfield product work in a regulated domain – you’ll make good calls with incomplete information, and know when to slow down and learn more before moving forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the cross-functional alignment\u0026amp;nbsp; across Pod-Agents, ECM, and Access, driving the shared understanding of\u0026amp;nbsp; what we\u0026#39;re building, why it matters,and how it connects to Pair Team\u0026#39;s broader care delivery model and partner programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep stakeholders informed and united at every stage — writing crisp updates, running efficient reviews, and managing across clearly so leadership always has the context they need and the team stays focused on building.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who to Are \u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain-Fluent Clinical Builder.\u0026lt;/strong\u0026gt; You\u0026#39;ve built products that touch real care workflows, for care managers, clinicians, health plans, or patients, and you take clinical context seriously. You know how to learn a domain fast, you ask the right questions, and you don\u0026#39;t ship things that would make a care manager\u0026#39;s day harder.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong Senior-Level IC.\u0026lt;/strong\u0026gt; You operate with independence and conviction expected at this level. You can walk into an ambiguous problem space, develop a clear POV, and drive execution. You contribute to roadmap strategy and own your projects end-to-end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Product Pragmatist.\u0026lt;/strong\u0026gt; You\u0026#39;ve shipped AI or ML-powered features and you understand what makes them hard: evaluation, uncertainty, hallucination risk, and the gap between what works in a demo and what works in production. You have strong opinions about where AI earns its place in a clinical workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear Thinker, Strong Writer.\u0026lt;/strong\u0026gt; You write specs that people actually read. You can distill complex tradeoffs into clear recommendations for engineering, clinical leadership, and executives. You treat the written word as a core product tool.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Regulatory-Aware.\u0026lt;/strong\u0026gt; You\u0026#39;ve navigated compliance constraints, including HIPAA, CMS requirements, and value-based care structures, as a real part of product design. Not a checkbox, but a design input.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of product management experience, with at least 2+ years in healthcare, care delivery, or a similarly regulated and complex domain.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of owning a product area end-to-end - driving roadmap execution and influencing outcomes across Engineering and Clinical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building products that touch clinical workflows, whether for care managers, clinicians, health plans, or patients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping AI or ML-powered features with hands-on involvement in defining evaluation criteria, success metrics, and post-launch iteration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication. You write specs that move teams forward and can explain complex tradeoffs clearly to both technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with compliance and regulatory constraints as first-class product inputs, not afterthoughts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Bonus Points for the following:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Medicare Advantage, Enhanced Care Management (ECM), D-SNPs, or similar Medicaid/Medicare programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background building tools for complex care populations, including dual-eligible, Medicaid, or high-acuity patients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agentic AI systems, LLM-based product development, or clinical decision support tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a value-based care company, care management organization, or digital health startup.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $195,000 - $220,000\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$50 employer contribution to active HSA accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k through Guideline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance and AD\u0026amp;amp;D\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work entirely from the comfort of your own home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4099394002,"name":"Product Management","child_ids":[],"parent_id":4049249002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8580695002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":6427324002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8580695002,"updated_at":"2026-06-11T00:32:57-04:00","requisition_id":"428","title":"Senior Security Engineer","company_name":"Pair Team","first_published":"2026-06-11T00:32:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is building a new kind of healthcare system across Medicaid, Medicare, and public assistance programs: one that recognizes that access to housing, nutritious food, and reliable transportation are just as critical to health as having the right medications or seeing a doctor.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a public benefit corporation and AI-enabled medical group, we partner with shelters, food pantries, and community organizations to deliver “whole-person” care to the 115 million Americans who rely on the safety net. We are currently the largest complex care provider in California with over 500 employees and are expanding nationally. Our model replaces fragmented healthcare and social services systems with one trusted relationship for all medical, behavioral, and social needs.\u0026amp;nbsp; We improve access, build trust, and dramatically lower costs (52% fewer ER visits, 26% fewer hospitalizations). Our model is a rare combination of saving tax payer dollars ($150B annually at scale) while putting people on an upward life trajectory. At national scale, this approach would save taxpayers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These outcomes are driven by the AI-first, whole-person infrastructure we are building — a platform that connects healthcare and social-service organizations into a unified network. Leveraging our vast data and years of operational experience, we are building the agentic infrastructure for the safety net to coordinate care, automate operations, and learn from every patient interaction to continuously improve outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Read more about the AI-First Medicaid System we are building \u0026lt;a href=\u0026quot;http://bit.ly/ai-first-medicaid\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;strong\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://link.springer.com/article/10.1007/s11606-025-09839-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Journal of General Internal Medicine: \u0026lt;/strong\u0026gt;A Novel Intervention for Medicaid Beneficiaries with Complex Needs\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a HIPAA-regulated, AI-native company, security is foundational to our ability to serve patients. As our platform, AI capabilities, and regulatory footprint continue to grow, we\u0026#39;re looking for our first dedicated Security Engineer to help scale our security posture alongside the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a highly hands-on engineering role. You\u0026#39;ll own the implementation of security controls across applications, cloud infrastructure, AI systems, and compliance-driven initiatives. You\u0026#39;ll help secure patient-facing voice agents, LLM-powered workflows, internal developer tooling, and a growing ecosystem of vendors and integrations. You\u0026#39;ll partner closely with Engineering and IT to remediate findings, improve our security foundations, and build systems that enable the company to move quickly and safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who enjoys building—an engineer who wants to write code, automate workflows, strengthen infrastructure, and help shape security at a company using AI to improve healthcare access for underserved communities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a fully remote position reporting up to the IT Lead.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own vulnerability management, dependency security, threat modeling, security code reviews, and remediation of penetration test findings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen our AWS security posture, identity and access management (IAM, SSO, SAML, SCIM), endpoint security, threat detection, and incident response capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement security controls for AI-powered products and workflows, including protections against prompt injection, data leakage, and other AI-specific risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build technical safeguards that enable the secure use of PHI and sensitive data within LLM-powered systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and maintain the technical controls, evidence, and security practices required to support HIPAA, SOC 2, and other compliance programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI-powered tooling, automation, and modern security platforms to scale security impact across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build self-service security solutions, paved roads, and runbooks that help engineers move quickly while maintaining strong security standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Engineering and IT to deliver pragmatic, scalable security solutions that support product velocity and business growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a force multiplier for the Pod-Infra team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of Security Engineering experience, with significant depth in either application security or infrastructure/cloud security and working proficiency in the other\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong AWS and cloud security expertise, including IAM, identity management (SSO, SAML, SCIM), network security, secrets management, and cloud-native security tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Hands-on software engineering experience with the ability to read, review, and ship production code in Ruby and/or TypeScript. Python experience is a plus\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing technical controls in regulated environments such as HIPAA, SOC 2, HITRUST, PCI, or similar compliance frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated fluency with AI and LLM-powered tools, including practical experience incorporating them into day-to-day engineering workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of AI security concepts, including prompt injection, AI agent guardrails, data governance, PHI handling, and AI vendor risk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builder mindset with a bias toward execution, ownership, and practical problem-solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership mindset – own driving results for the mission, business, and customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration skills with thought partners from engineering, product, and legal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Bonus Points for the following:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A consulting or advisory background\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience as an early security hire at a startup, particularly as the first or early security engineer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience securing consumer-facing or patient-facing AI products and applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to open-source security projects, security tooling, and/or published security research\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CISSP, OSCP, AWS Security Specialty, or similar certifications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity: \u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt; We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Break through walls: \u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself: \u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Care comes first: \u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $170,000 - $190,000\u0026lt;em\u0026gt; (depending on experience)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% company-sponsored short and long-term disability and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Subsidized backup childcare and caregiver supports through Wellthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work entirely from the comfort of your own home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4099396002,"name":"Engineering","child_ids":[],"parent_id":4049249002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8520897002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6403488002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8520897002,"updated_at":"2026-06-17T20:51:32-04:00","requisition_id":"409","title":"Staff Product Manager (AI Care Management)","company_name":"Pair Team","first_published":"2026-06-17T20:51:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is building a new kind of healthcare system across Medicaid, Medicare, and public assistance programs: one that recognizes that access to housing, nutritious food, and reliable transportation are just as critical to health as having the right medications or seeing a doctor.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a public benefit corporation and AI-enabled medical group, we partner with shelters, food pantries, and community organizations to deliver “whole-person” care to the 115 million Americans who rely on the safety net. We are currently the largest complex care provider in California with over 500 employees and are expanding nationally. Our model replaces fragmented healthcare and social services systems with one trusted relationship for all medical, behavioral, and social needs.\u0026amp;nbsp; We improve access, build trust, and dramatically lower costs (52% fewer ER visits, 26% fewer hospitalizations). Our model is a rare combination of saving tax payer dollars ($150B annually at scale) while putting people on an upward life trajectory. At national scale, this approach would save taxpayers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These outcomes are driven by the AI-first, whole-person infrastructure we are building — a platform that connects healthcare and social-service organizations into a unified network. Leveraging our vast data and years of operational experience, we are building the agentic infrastructure for the safety net to coordinate care, automate operations, and learn from every patient interaction to continuously improve outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Staff PM on Pod-Agents, you will own the product vision and roadmap for our AI agent platform: the system that helps frontline care managers do their best work, reducing administrative burden, surfacing the right information at the right time, and creating more space for human connection with the patients who need it most.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-autonomy IC role that sits at the intersection of clinical reality and technical possibility. You\u0026#39;ll work directly with engineering, clinical operations, and our Chief Medical Officer to define what we build, why it matters, and how we know it\u0026#39;s working. You\u0026#39;ll be the connective tissue between care teams who understand the problem and engineers who can solve it.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with product leadership to define and drive the Pod-Agents roadmap, from discovery through pilot, GA, and ongoing iteration. You\u0026#39;ll contribute to strategy, own the specs, and drive execution on one of our most technically ambitious product areas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with our CMO and clinical operations team to deeply understand how care managers work, where AI can genuinely help, and where humans need to stay in the loop.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define what good looks like for AI agent features, including evaluation frameworks, success metrics, and feedback loops that tell you whether the product is actually working in the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clear, opinionated specs that give engineers and designers the context they need to build the right thing: not requirements documents, but decision documents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate ambiguity with confidence. This is greenfield product work in a regulated domain. You\u0026#39;ll make good calls with incomplete information and know when to slow down and learn more before moving forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a cross-functional thought partner across Pod-Agents, ECM, and Access, helping connect the dots between what we\u0026#39;re building and Pair Team\u0026#39;s broader care delivery model and partner programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who to Are \u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain-Fluent Clinical Builder.\u0026lt;/strong\u0026gt; You\u0026#39;ve built products that touch real care workflows, for care managers, clinicians, health plans, or patients, and you take clinical context seriously. You know how to learn a domain fast, you ask the right questions, and you don\u0026#39;t ship things that would make a care manager\u0026#39;s day harder.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Staff-Level IC.\u0026lt;/strong\u0026gt; You operate with the strategic horizon and independence expected at this level. You shape direction, not just execution. You can walk into an ambiguous problem space and come out with a point of view worth arguing for.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Product Pragmatist.\u0026lt;/strong\u0026gt; You\u0026#39;ve shipped AI or ML-powered features and you understand what makes them hard: evaluation, uncertainty, hallucination risk, and the gap between what works in a demo and what works in production. You have strong opinions about where AI earns its place in a clinical workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear Thinker, Strong Writer.\u0026lt;/strong\u0026gt; You write specs that people actually read. You can distill complex tradeoffs into clear recommendations for engineering, clinical leadership, and executives. You treat the written word as a core product tool.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Regulatory-Aware.\u0026lt;/strong\u0026gt; You\u0026#39;ve navigated compliance constraints, including HIPAA, CMS requirements, and value-based care structures, as a real part of product design. Not a checkbox, but a design input.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of product management experience, with at least 3 years in healthcare, care delivery, or a similarly regulated and complex domain.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience operating as a staff-level IC PM, owning roadmap direction, writing crisp specs, and influencing outcomes across engineering and clinical stakeholders without formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building products that touch clinical workflows, whether for care managers, clinicians, health plans, or patients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping AI or ML-powered features with hands-on involvement in defining evaluation criteria, success metrics, and post-launch iteration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication. You write specs that move teams forward and can explain complex tradeoffs clearly to both technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with compliance and regulatory constraints as first-class product inputs, not afterthoughts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Bonus Points for the following:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Medicare Advantage, Enhanced Care Management (ECM), D-SNPs, or similar Medicaid/Medicare programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background building tools for complex care populations, including dual-eligible, Medicaid, or high-acuity patients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agentic AI systems, LLM-based product development, or clinical decision support tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a value-based care company, care management organization, or digital health startup.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $215,000 - $245,000\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$50 employer contribution to active HSA accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k through Guideline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance and AD\u0026amp;amp;D\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work entirely from the comfort of your own home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4099396002,"name":"Engineering","child_ids":[],"parent_id":4049249002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]}],"meta":{"total":37}}