{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8784179002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6497862002,"location":{"name":"Alameda County"},"metadata":null,"id":8784179002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"460","title":"Bilingual Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-09-04T12:40:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through an exciting new \u0026lt;strong\u0026gt;field-based care management \u0026lt;/strong\u0026gt;role focused on improving patient engagement and access to care throughout \u0026lt;strong\u0026gt;Alameda County\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to patients where they are—at home and in the community. This is a highly active, relationship-based role focused on hands-on support, in-person outreach, new patient onboarding, and helping patients overcome barriers to accessing care.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You may support patients with a wide range of needs, including care plan follow-up, blood pressure checks, connecting patients to resources, and delivering groceries or care packages when needed.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;High-Volume Field-Based Care Management\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This is a fast-paced, high-volume role supporting a large and complex patient population across\u0026lt;strong\u0026gt; Alameda County\u0026lt;/strong\u0026gt;. \u0026lt;strong\u0026gt;Field Care Coordinators \u0026lt;/strong\u0026gt;are expected to be in the community \u0026lt;strong\u0026gt;five days per week\u0026lt;/strong\u0026gt;, meeting patients where they are and managing a busy daily field schedule.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The average monthly expectation is approximately \u0026lt;strong\u0026gt;120 completed in-person patient visits per month\u0026lt;/strong\u0026gt;, or roughly \u0026lt;strong\u0026gt;30 visits per week\u0026lt;/strong\u0026gt;. Success in this role requires strong organization, time management, independence, and the ability to efficiently manage a high volume of patient interactions while adapting to changing needs in the field.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Schedule \u0026amp;amp; Travel\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Schedule:\u0026lt;/strong\u0026gt; Monday–Friday, 9:00 AM–5:30 PM\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Field Work:\u0026lt;/strong\u0026gt; In the community \u0026lt;strong\u0026gt;5 days per week\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel:\u0026lt;/strong\u0026gt; Approximately \u0026lt;strong\u0026gt;30–40 miles per day\u0026lt;/strong\u0026gt; throughout Alameda County\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Weekly travel to and around \u0026lt;strong\u0026gt;Oakland\u0026lt;/strong\u0026gt; is required\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reimbursement:\u0026lt;/strong\u0026gt; Gas and mileage reimbursement provided\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you enjoy building meaningful relationships, working independently, and thrive in a fast-paced environment where every day looks different, this is an opportunity to make a direct impact by bringing care and support directly to patients in their communities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a high-volume, field-based caseload and complete approximately \u0026lt;strong\u0026gt;30 in-person patient visits per week (up to 120 visits per month)\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently manage a busy daily schedule while traveling throughout\u0026lt;strong\u0026gt; Alameda County\u0026lt;/strong\u0026gt; to meet patients where they are.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support recurring community-based events and provide care coordination for patients with complex needs.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of field based (in person) case management or care coordination\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near \u0026lt;strong\u0026gt;Alameda County \u0026lt;/strong\u0026gt;with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $32/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080518002,"name":"Alameda County","location":"Alameda County","child_ids":[],"parent_id":null},{"id":4027320002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8784179002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8784182002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6497862002,"location":{"name":"Fremont, California"},"metadata":null,"id":8784182002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"460","title":"Bilingual Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-09-04T12:41:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through an exciting new \u0026lt;strong\u0026gt;field-based care management \u0026lt;/strong\u0026gt;role focused on improving patient engagement and access to care throughout \u0026lt;strong\u0026gt;Alameda County\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to patients where they are—at home and in the community. This is a highly active, relationship-based role focused on hands-on support, in-person outreach, new patient onboarding, and helping patients overcome barriers to accessing care.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You may support patients with a wide range of needs, including care plan follow-up, blood pressure checks, connecting patients to resources, and delivering groceries or care packages when needed.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;High-Volume Field-Based Care Management\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This is a fast-paced, high-volume role supporting a large and complex patient population across\u0026lt;strong\u0026gt; Alameda County\u0026lt;/strong\u0026gt;. \u0026lt;strong\u0026gt;Field Care Coordinators \u0026lt;/strong\u0026gt;are expected to be in the community \u0026lt;strong\u0026gt;five days per week\u0026lt;/strong\u0026gt;, meeting patients where they are and managing a busy daily field schedule.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The average monthly expectation is approximately \u0026lt;strong\u0026gt;120 completed in-person patient visits per month\u0026lt;/strong\u0026gt;, or roughly \u0026lt;strong\u0026gt;30 visits per week\u0026lt;/strong\u0026gt;. Success in this role requires strong organization, time management, independence, and the ability to efficiently manage a high volume of patient interactions while adapting to changing needs in the field.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Schedule \u0026amp;amp; Travel\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Schedule:\u0026lt;/strong\u0026gt; Monday–Friday, 9:00 AM–5:30 PM\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Field Work:\u0026lt;/strong\u0026gt; In the community \u0026lt;strong\u0026gt;5 days per week\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel:\u0026lt;/strong\u0026gt; Approximately \u0026lt;strong\u0026gt;30–40 miles per day\u0026lt;/strong\u0026gt; throughout Alameda County\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Weekly travel to and around \u0026lt;strong\u0026gt;Oakland\u0026lt;/strong\u0026gt; is required\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reimbursement:\u0026lt;/strong\u0026gt; Gas and mileage reimbursement provided\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you enjoy building meaningful relationships, working independently, and thrive in a fast-paced environment where every day looks different, this is an opportunity to make a direct impact by bringing care and support directly to patients in their communities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a high-volume, field-based caseload and complete approximately \u0026lt;strong\u0026gt;30 in-person patient visits per week (up to 120 visits per month)\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently manage a busy daily schedule while traveling throughout\u0026lt;strong\u0026gt; Alameda County\u0026lt;/strong\u0026gt; to meet patients where they are.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support recurring community-based events and provide care coordination for patients with complex needs.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of field based (in person) case management or care coordination\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near \u0026lt;strong\u0026gt;Alameda County \u0026lt;/strong\u0026gt;with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $32/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080518002,"name":"Alameda County","location":"Alameda County","child_ids":[],"parent_id":null},{"id":4027320002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8784182002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8673618002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6464447002,"location":{"name":"Anaheim, California"},"metadata":null,"id":8673618002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"449","title":"Bilingual Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-08-03T15:20:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;469\u0026quot; data-end=\u0026quot;662\u0026quot;\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through a new field-based care management pilot focused on improving patient engagement and access to care.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;664\u0026quot; data-end=\u0026quot;1126\u0026quot;\u0026gt;The \u0026lt;strong data-start=\u0026quot;668\u0026quot; data-end=\u0026quot;694\u0026quot;\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to our members where they are, both at home and in the community. This role focuses on hands-on, relationship-based support through in-person visits, new patient onboardings, and field-based outreach. Field Care Coordinators help members overcome barriers to care by assisting with everything from care plan follow-up and blood pressure checks to grocery or care package drop-offs.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;The expectation for this role is to be in the field \u0026lt;strong\u0026gt;meeting patients three to five times per week\u0026lt;/strong\u0026gt;. This is a full-time,\u0026lt;strong\u0026gt; field-based position requiring regular travel within Orange County\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Schedule\u0026lt;/strong\u0026gt;: M-F; 9am - 5:30pm\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;: \u0026lt;strong\u0026gt;4 days a week\u0026lt;/strong\u0026gt; with 1 work from home day *\u0026lt;strong\u0026gt;gas\u0026lt;/strong\u0026gt; and \u0026lt;strong\u0026gt;mileage\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;reimbursed\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Caseload size\u0026lt;/strong\u0026gt;: 55\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SPANISH FLUENCY REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of field (in person) case management or care coordination\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near \u0026lt;strong\u0026gt;Orange County \u0026lt;/strong\u0026gt;with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $30/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; mileage reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080706002,"name":"Orange County","location":"Orange, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8673618002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8784181002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6497862002,"location":{"name":"Richmond, California"},"metadata":null,"id":8784181002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"460","title":"Bilingual Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-09-04T12:41:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through an exciting new \u0026lt;strong\u0026gt;field-based care management \u0026lt;/strong\u0026gt;role focused on improving patient engagement and access to care throughout \u0026lt;strong\u0026gt;Alameda County\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to patients where they are—at home and in the community. This is a highly active, relationship-based role focused on hands-on support, in-person outreach, new patient onboarding, and helping patients overcome barriers to accessing care.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You may support patients with a wide range of needs, including care plan follow-up, blood pressure checks, connecting patients to resources, and delivering groceries or care packages when needed.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;High-Volume Field-Based Care Management\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This is a fast-paced, high-volume role supporting a large and complex patient population across\u0026lt;strong\u0026gt; Alameda County\u0026lt;/strong\u0026gt;. \u0026lt;strong\u0026gt;Field Care Coordinators \u0026lt;/strong\u0026gt;are expected to be in the community \u0026lt;strong\u0026gt;five days per week\u0026lt;/strong\u0026gt;, meeting patients where they are and managing a busy daily field schedule.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The average monthly expectation is approximately \u0026lt;strong\u0026gt;120 completed in-person patient visits per month\u0026lt;/strong\u0026gt;, or roughly \u0026lt;strong\u0026gt;30 visits per week\u0026lt;/strong\u0026gt;. Success in this role requires strong organization, time management, independence, and the ability to efficiently manage a high volume of patient interactions while adapting to changing needs in the field.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Schedule \u0026amp;amp; Travel\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Schedule:\u0026lt;/strong\u0026gt; Monday–Friday, 9:00 AM–5:30 PM\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Field Work:\u0026lt;/strong\u0026gt; In the community \u0026lt;strong\u0026gt;5 days per week\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel:\u0026lt;/strong\u0026gt; Approximately \u0026lt;strong\u0026gt;30–40 miles per day\u0026lt;/strong\u0026gt; throughout Alameda County\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Weekly travel to and around \u0026lt;strong\u0026gt;Oakland\u0026lt;/strong\u0026gt; is required\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reimbursement:\u0026lt;/strong\u0026gt; Gas and mileage reimbursement provided\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you enjoy building meaningful relationships, working independently, and thrive in a fast-paced environment where every day looks different, this is an opportunity to make a direct impact by bringing care and support directly to patients in their communities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a high-volume, field-based caseload and complete approximately \u0026lt;strong\u0026gt;30 in-person patient visits per week (up to 120 visits per month)\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently manage a busy daily schedule while traveling throughout\u0026lt;strong\u0026gt; Alameda County\u0026lt;/strong\u0026gt; to meet patients where they are.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support recurring community-based events and provide care coordination for patients with complex needs.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of field based (in person) case management or care coordination\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near \u0026lt;strong\u0026gt;Alameda County \u0026lt;/strong\u0026gt;with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $32/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080518002,"name":"Alameda County","location":"Alameda County","child_ids":[],"parent_id":null},{"id":4027320002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8784181002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8784180002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6497862002,"location":{"name":"Hayward, California"},"metadata":null,"id":8784180002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"460","title":"Bilingual Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-09-04T12:41:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through an exciting new \u0026lt;strong\u0026gt;field-based care management \u0026lt;/strong\u0026gt;role focused on improving patient engagement and access to care throughout \u0026lt;strong\u0026gt;Alameda County\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to patients where they are—at home and in the community. This is a highly active, relationship-based role focused on hands-on support, in-person outreach, new patient onboarding, and helping patients overcome barriers to accessing care.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You may support patients with a wide range of needs, including care plan follow-up, blood pressure checks, connecting patients to resources, and delivering groceries or care packages when needed.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;High-Volume Field-Based Care Management\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This is a fast-paced, high-volume role supporting a large and complex patient population across\u0026lt;strong\u0026gt; Alameda County\u0026lt;/strong\u0026gt;. \u0026lt;strong\u0026gt;Field Care Coordinators \u0026lt;/strong\u0026gt;are expected to be in the community \u0026lt;strong\u0026gt;five days per week\u0026lt;/strong\u0026gt;, meeting patients where they are and managing a busy daily field schedule.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The average monthly expectation is approximately \u0026lt;strong\u0026gt;120 completed in-person patient visits per month\u0026lt;/strong\u0026gt;, or roughly \u0026lt;strong\u0026gt;30 visits per week\u0026lt;/strong\u0026gt;. Success in this role requires strong organization, time management, independence, and the ability to efficiently manage a high volume of patient interactions while adapting to changing needs in the field.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Schedule \u0026amp;amp; Travel\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Schedule:\u0026lt;/strong\u0026gt; Monday–Friday, 9:00 AM–5:30 PM\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Field Work:\u0026lt;/strong\u0026gt; In the community \u0026lt;strong\u0026gt;5 days per week\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel:\u0026lt;/strong\u0026gt; Approximately \u0026lt;strong\u0026gt;30–40 miles per day\u0026lt;/strong\u0026gt; throughout Alameda County\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Weekly travel to and around \u0026lt;strong\u0026gt;Oakland\u0026lt;/strong\u0026gt; is required\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reimbursement:\u0026lt;/strong\u0026gt; Gas and mileage reimbursement provided\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you enjoy building meaningful relationships, working independently, and thrive in a fast-paced environment where every day looks different, this is an opportunity to make a direct impact by bringing care and support directly to patients in their communities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a high-volume, field-based caseload and complete approximately \u0026lt;strong\u0026gt;30 in-person patient visits per week (up to 120 visits per month)\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently manage a busy daily schedule while traveling throughout\u0026lt;strong\u0026gt; Alameda County\u0026lt;/strong\u0026gt; to meet patients where they are.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support recurring community-based events and provide care coordination for patients with complex needs.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of field based (in person) case management or care coordination\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near \u0026lt;strong\u0026gt;Alameda County \u0026lt;/strong\u0026gt;with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $32/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080518002,"name":"Alameda County","location":"Alameda County","child_ids":[],"parent_id":null},{"id":4027320002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8784180002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8771568002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6497862002,"location":{"name":"Oakland, California"},"metadata":null,"id":8771568002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"460","title":"Bilingual Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-09-01T21:11:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through an exciting new \u0026lt;strong\u0026gt;field-based care management \u0026lt;/strong\u0026gt;role focused on improving patient engagement and access to care throughout \u0026lt;strong\u0026gt;Alameda County\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to patients where they are—at home and in the community. This is a highly active, relationship-based role focused on hands-on support, in-person outreach, new patient onboarding, and helping patients overcome barriers to accessing care.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You may support patients with a wide range of needs, including care plan follow-up, blood pressure checks, connecting patients to resources, and delivering groceries or care packages when needed.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;High-Volume Field-Based Care Management\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This is a fast-paced, high-volume role supporting a large and complex patient population across\u0026lt;strong\u0026gt; Alameda County\u0026lt;/strong\u0026gt;. \u0026lt;strong\u0026gt;Field Care Coordinators \u0026lt;/strong\u0026gt;are expected to be in the community \u0026lt;strong\u0026gt;five days per week\u0026lt;/strong\u0026gt;, meeting patients where they are and managing a busy daily field schedule.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The average monthly expectation is approximately \u0026lt;strong\u0026gt;120 completed in-person patient visits per month\u0026lt;/strong\u0026gt;, or roughly \u0026lt;strong\u0026gt;30 visits per week\u0026lt;/strong\u0026gt;. Success in this role requires strong organization, time management, independence, and the ability to efficiently manage a high volume of patient interactions while adapting to changing needs in the field.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Schedule \u0026amp;amp; Travel\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Schedule:\u0026lt;/strong\u0026gt; Monday–Friday, 9:00 AM–5:30 PM\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Field Work:\u0026lt;/strong\u0026gt; In the community \u0026lt;strong\u0026gt;5 days per week\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel:\u0026lt;/strong\u0026gt; Approximately \u0026lt;strong\u0026gt;30–40 miles per day\u0026lt;/strong\u0026gt; throughout Alameda County\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Weekly travel to and around \u0026lt;strong\u0026gt;Oakland\u0026lt;/strong\u0026gt; is required\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reimbursement:\u0026lt;/strong\u0026gt; Gas and mileage reimbursement provided\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you enjoy building meaningful relationships, working independently, and thrive in a fast-paced environment where every day looks different, this is an opportunity to make a direct impact by bringing care and support directly to patients in their communities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a high-volume, field-based caseload and complete approximately \u0026lt;strong\u0026gt;30 in-person patient visits per week (up to 120 visits per month)\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently manage a busy daily schedule while traveling throughout\u0026lt;strong\u0026gt; Alameda County\u0026lt;/strong\u0026gt; to meet patients where they are.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support recurring community-based events and provide care coordination for patients with complex needs.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of field based (in person) case management or care coordination\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near \u0026lt;strong\u0026gt;Alameda County \u0026lt;/strong\u0026gt;with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $32/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080518002,"name":"Alameda County","location":"Alameda County","child_ids":[],"parent_id":null},{"id":4027320002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8771568002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8784046002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6464447002,"location":{"name":"Irvine, California"},"metadata":null,"id":8784046002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"449","title":"Bilingual Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-09-04T11:24:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;469\u0026quot; data-end=\u0026quot;662\u0026quot;\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through a new field-based care management pilot focused on improving patient engagement and access to care.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;664\u0026quot; data-end=\u0026quot;1126\u0026quot;\u0026gt;The \u0026lt;strong data-start=\u0026quot;668\u0026quot; data-end=\u0026quot;694\u0026quot;\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to our members where they are, both at home and in the community. This role focuses on hands-on, relationship-based support through in-person visits, new patient onboardings, and field-based outreach. Field Care Coordinators help members overcome barriers to care by assisting with everything from care plan follow-up and blood pressure checks to grocery or care package drop-offs.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;The expectation for this role is to be in the field \u0026lt;strong\u0026gt;meeting patients three to five times per week\u0026lt;/strong\u0026gt;. This is a full-time,\u0026lt;strong\u0026gt; field-based position requiring regular travel within Orange County\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Schedule\u0026lt;/strong\u0026gt;: M-F; 9am - 5:30pm\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;: \u0026lt;strong\u0026gt;4 days a week\u0026lt;/strong\u0026gt; with 1 work from home day *\u0026lt;strong\u0026gt;gas\u0026lt;/strong\u0026gt; and \u0026lt;strong\u0026gt;mileage\u0026lt;/strong\u0026gt; reimbursed\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Caseload size\u0026lt;/strong\u0026gt;: 55\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SPANISH FLUENCY REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of field (in person) case management or care coordination\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near \u0026lt;strong\u0026gt;Orange County \u0026lt;/strong\u0026gt;with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $30/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; mileage reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080706002,"name":"Orange County","location":"Orange, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8784046002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8784047002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6464447002,"location":{"name":"Santa Ana, California"},"metadata":null,"id":8784047002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"449","title":"Bilingual Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-09-04T11:24:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;469\u0026quot; data-end=\u0026quot;662\u0026quot;\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through a new field-based care management pilot focused on improving patient engagement and access to care.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;664\u0026quot; data-end=\u0026quot;1126\u0026quot;\u0026gt;The \u0026lt;strong data-start=\u0026quot;668\u0026quot; data-end=\u0026quot;694\u0026quot;\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to our members where they are, both at home and in the community. This role focuses on hands-on, relationship-based support through in-person visits, new patient onboardings, and field-based outreach. Field Care Coordinators help members overcome barriers to care by assisting with everything from care plan follow-up and blood pressure checks to grocery or care package drop-offs.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;The expectation for this role is to be in the field \u0026lt;strong\u0026gt;meeting patients three to five times per week\u0026lt;/strong\u0026gt;. This is a full-time,\u0026lt;strong\u0026gt; field-based position requiring regular travel within Orange County\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Schedule\u0026lt;/strong\u0026gt;: M-F; 9am - 5:30pm\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;: \u0026lt;strong\u0026gt;4 days a week\u0026lt;/strong\u0026gt; with 1 work from home day *\u0026lt;strong\u0026gt;gas\u0026lt;/strong\u0026gt; and \u0026lt;strong\u0026gt;mileage\u0026lt;/strong\u0026gt; reimbursed\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Caseload size\u0026lt;/strong\u0026gt;: 55\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SPANISH FLUENCY REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of field (in person) case management or care coordination\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near \u0026lt;strong\u0026gt;Orange County \u0026lt;/strong\u0026gt;with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $30/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; mileage reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080706002,"name":"Orange County","location":"Orange, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8784047002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8784048002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6464447002,"location":{"name":"Huntington Beach, California"},"metadata":null,"id":8784048002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"449","title":"Bilingual Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-09-04T11:24:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;469\u0026quot; data-end=\u0026quot;662\u0026quot;\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through a new field-based care management pilot focused on improving patient engagement and access to care.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;664\u0026quot; data-end=\u0026quot;1126\u0026quot;\u0026gt;The \u0026lt;strong data-start=\u0026quot;668\u0026quot; data-end=\u0026quot;694\u0026quot;\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to our members where they are, both at home and in the community. This role focuses on hands-on, relationship-based support through in-person visits, new patient onboardings, and field-based outreach. Field Care Coordinators help members overcome barriers to care by assisting with everything from care plan follow-up and blood pressure checks to grocery or care package drop-offs.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;The expectation for this role is to be in the field \u0026lt;strong\u0026gt;meeting patients three to five times per week\u0026lt;/strong\u0026gt;. This is a full-time,\u0026lt;strong\u0026gt; field-based position requiring regular travel within Orange County\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Schedule\u0026lt;/strong\u0026gt;: M-F; 9am - 5:30pm\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;: \u0026lt;strong\u0026gt;4 days a week\u0026lt;/strong\u0026gt; with 1 work from home day *\u0026lt;strong\u0026gt;gas\u0026lt;/strong\u0026gt; and \u0026lt;strong\u0026gt;mileage\u0026lt;/strong\u0026gt; reimbursed\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Caseload size\u0026lt;/strong\u0026gt;: 55\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SPANISH FLUENCY REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of field (in person) case management or care coordination\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near \u0026lt;strong\u0026gt;Orange County \u0026lt;/strong\u0026gt;with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $30/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; mileage reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080706002,"name":"Orange County","location":"Orange, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8784048002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8784049002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6464447002,"location":{"name":"Orange County, California"},"metadata":null,"id":8784049002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"449","title":"Bilingual Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-09-04T11:24:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;469\u0026quot; data-end=\u0026quot;662\u0026quot;\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through a new field-based care management pilot focused on improving patient engagement and access to care.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;664\u0026quot; data-end=\u0026quot;1126\u0026quot;\u0026gt;The \u0026lt;strong data-start=\u0026quot;668\u0026quot; data-end=\u0026quot;694\u0026quot;\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to our members where they are, both at home and in the community. This role focuses on hands-on, relationship-based support through in-person visits, new patient onboardings, and field-based outreach. Field Care Coordinators help members overcome barriers to care by assisting with everything from care plan follow-up and blood pressure checks to grocery or care package drop-offs.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;The expectation for this role is to be in the field \u0026lt;strong\u0026gt;meeting patients three to five times per week\u0026lt;/strong\u0026gt;. This is a full-time,\u0026lt;strong\u0026gt; field-based position requiring regular travel within Orange County\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Schedule\u0026lt;/strong\u0026gt;: M-F; 9am - 5:30pm\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;: \u0026lt;strong\u0026gt;4 days a week\u0026lt;/strong\u0026gt; with 1 work from home day *\u0026lt;strong\u0026gt;gas\u0026lt;/strong\u0026gt; and \u0026lt;strong\u0026gt;mileage\u0026lt;/strong\u0026gt; reimbursed\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Caseload size\u0026lt;/strong\u0026gt;: 55\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SPANISH FLUENCY REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of field (in person) case management or care coordination\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near \u0026lt;strong\u0026gt;Orange County \u0026lt;/strong\u0026gt;with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $30/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; mileage reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080706002,"name":"Orange County","location":"Orange, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8784049002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8784052002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6464447002,"location":{"name":"Fullerton, California"},"metadata":null,"id":8784052002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"449","title":"Bilingual Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-09-04T11:24:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;469\u0026quot; data-end=\u0026quot;662\u0026quot;\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through a new field-based care management pilot focused on improving patient engagement and access to care.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;664\u0026quot; data-end=\u0026quot;1126\u0026quot;\u0026gt;The \u0026lt;strong data-start=\u0026quot;668\u0026quot; data-end=\u0026quot;694\u0026quot;\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to our members where they are, both at home and in the community. This role focuses on hands-on, relationship-based support through in-person visits, new patient onboardings, and field-based outreach. Field Care Coordinators help members overcome barriers to care by assisting with everything from care plan follow-up and blood pressure checks to grocery or care package drop-offs.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;The expectation for this role is to be in the field \u0026lt;strong\u0026gt;meeting patients three to five times per week\u0026lt;/strong\u0026gt;. This is a full-time,\u0026lt;strong\u0026gt; field-based position requiring regular travel within Orange County\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Schedule\u0026lt;/strong\u0026gt;: M-F; 9am - 5:30pm\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;: \u0026lt;strong\u0026gt;4 days a week\u0026lt;/strong\u0026gt; with 1 work from home day *\u0026lt;strong\u0026gt;gas\u0026lt;/strong\u0026gt; and \u0026lt;strong\u0026gt;mileage\u0026lt;/strong\u0026gt; reimbursed\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Caseload size\u0026lt;/strong\u0026gt;: 55\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SPANISH FLUENCY REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of field (in person) case management or care coordination\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near \u0026lt;strong\u0026gt;Orange County \u0026lt;/strong\u0026gt;with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $30/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas \u0026lt;/strong\u0026gt;and\u0026lt;strong\u0026gt; mileage reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080706002,"name":"Orange County","location":"Orange, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8784052002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8784174002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6497862002,"location":{"name":"Berkeley, California"},"metadata":null,"id":8784174002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"460","title":"Bilingual Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-09-04T12:36:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through an exciting new \u0026lt;strong\u0026gt;field-based care management \u0026lt;/strong\u0026gt;role focused on improving patient engagement and access to care throughout \u0026lt;strong\u0026gt;Alameda County\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to patients where they are—at home and in the community. This is a highly active, relationship-based role focused on hands-on support, in-person outreach, new patient onboarding, and helping patients overcome barriers to accessing care.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You may support patients with a wide range of needs, including care plan follow-up, blood pressure checks, connecting patients to resources, and delivering groceries or care packages when needed.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;High-Volume Field-Based Care Management\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This is a fast-paced, high-volume role supporting a large and complex patient population across\u0026lt;strong\u0026gt; Alameda County\u0026lt;/strong\u0026gt;. \u0026lt;strong\u0026gt;Field Care Coordinators \u0026lt;/strong\u0026gt;are expected to be in the community \u0026lt;strong\u0026gt;five days per week\u0026lt;/strong\u0026gt;, meeting patients where they are and managing a busy daily field schedule.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The average monthly expectation is approximately \u0026lt;strong\u0026gt;120 completed in-person patient visits per month\u0026lt;/strong\u0026gt;, or roughly \u0026lt;strong\u0026gt;30 visits per week\u0026lt;/strong\u0026gt;. Success in this role requires strong organization, time management, independence, and the ability to efficiently manage a high volume of patient interactions while adapting to changing needs in the field.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Schedule \u0026amp;amp; Travel\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Schedule:\u0026lt;/strong\u0026gt; Monday–Friday, 9:00 AM–5:30 PM\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Field Work:\u0026lt;/strong\u0026gt; In the community \u0026lt;strong\u0026gt;5 days per week\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel:\u0026lt;/strong\u0026gt; Approximately \u0026lt;strong\u0026gt;30–40 miles per day\u0026lt;/strong\u0026gt; throughout Alameda County\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Weekly travel to and around \u0026lt;strong\u0026gt;Oakland\u0026lt;/strong\u0026gt; is required\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reimbursement:\u0026lt;/strong\u0026gt; Gas and mileage reimbursement provided\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you enjoy building meaningful relationships, working independently, and thrive in a fast-paced environment where every day looks different, this is an opportunity to make a direct impact by bringing care and support directly to patients in their communities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a high-volume, field-based caseload and complete approximately \u0026lt;strong\u0026gt;30 in-person patient visits per week (up to 120 visits per month)\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently manage a busy daily schedule while traveling throughout\u0026lt;strong\u0026gt; Alameda County\u0026lt;/strong\u0026gt; to meet patients where they are.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support recurring community-based events and provide care coordination for patients with complex needs.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of field based (in person) case management or care coordination\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near \u0026lt;strong\u0026gt;Alameda County \u0026lt;/strong\u0026gt;with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $32/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080518002,"name":"Alameda County","location":"Alameda County","child_ids":[],"parent_id":null},{"id":4027320002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8784174002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8784175002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6497862002,"location":{"name":"San Francisco, California"},"metadata":null,"id":8784175002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"460","title":"Bilingual Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-09-04T12:36:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through an exciting new \u0026lt;strong\u0026gt;field-based care management \u0026lt;/strong\u0026gt;role focused on improving patient engagement and access to care throughout \u0026lt;strong\u0026gt;Alameda County\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to patients where they are—at home and in the community. This is a highly active, relationship-based role focused on hands-on support, in-person outreach, new patient onboarding, and helping patients overcome barriers to accessing care.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You may support patients with a wide range of needs, including care plan follow-up, blood pressure checks, connecting patients to resources, and delivering groceries or care packages when needed.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;High-Volume Field-Based Care Management\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This is a fast-paced, high-volume role supporting a large and complex patient population across\u0026lt;strong\u0026gt; Alameda County\u0026lt;/strong\u0026gt;. \u0026lt;strong\u0026gt;Field Care Coordinators \u0026lt;/strong\u0026gt;are expected to be in the community \u0026lt;strong\u0026gt;five days per week\u0026lt;/strong\u0026gt;, meeting patients where they are and managing a busy daily field schedule.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The average monthly expectation is approximately \u0026lt;strong\u0026gt;120 completed in-person patient visits per month\u0026lt;/strong\u0026gt;, or roughly \u0026lt;strong\u0026gt;30 visits per week\u0026lt;/strong\u0026gt;. Success in this role requires strong organization, time management, independence, and the ability to efficiently manage a high volume of patient interactions while adapting to changing needs in the field.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Schedule \u0026amp;amp; Travel\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Schedule:\u0026lt;/strong\u0026gt; Monday–Friday, 9:00 AM–5:30 PM\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Field Work:\u0026lt;/strong\u0026gt; In the community \u0026lt;strong\u0026gt;5 days per week\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel:\u0026lt;/strong\u0026gt; Approximately \u0026lt;strong\u0026gt;30–40 miles per day\u0026lt;/strong\u0026gt; throughout Alameda County\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; Weekly travel to and around \u0026lt;strong\u0026gt;Oakland\u0026lt;/strong\u0026gt; is required\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reimbursement:\u0026lt;/strong\u0026gt; Gas and mileage reimbursement provided\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you enjoy building meaningful relationships, working independently, and thrive in a fast-paced environment where every day looks different, this is an opportunity to make a direct impact by bringing care and support directly to patients in their communities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a high-volume, field-based caseload and complete approximately \u0026lt;strong\u0026gt;30 in-person patient visits per week (up to 120 visits per month)\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently manage a busy daily schedule while traveling throughout\u0026lt;strong\u0026gt; Alameda County\u0026lt;/strong\u0026gt; to meet patients where they are.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support recurring community-based events and provide care coordination for patients with complex needs.\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of field based (in person) case management or care coordination\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near \u0026lt;strong\u0026gt;Alameda County \u0026lt;/strong\u0026gt;with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $32/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080518002,"name":"Alameda County","location":"Alameda County","child_ids":[],"parent_id":null},{"id":4027320002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8784175002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8815021002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6527874002,"location":{"name":"Remote, United States"},"metadata":null,"id":8815021002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"468","title":"Bilingual Referral Coordinator (Remote PST, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-09-16T14:16:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;span class=\u0026quot;C9DxTc \u0026quot;\u0026gt;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;Ztu2ge C9DxTc \u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;C9DxTc \u0026quot;\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. The Referral Coordinator serves as the scheduling backbone of Pair Team’s care coordination model, working behind the scenes to ensure patients receive timely, coordinated care through effective management of all referral and scheduling processes. This role collaborates closely with Case Managers, providers, and health plans to ensure smooth transitions between services while maintaining clear communication and HIPAA compliance throughout.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role is 100% remote\u0026lt;/strong\u0026gt;; however, candidates must be based in the United States. Please note that we currently require all team members in this role to \u0026lt;strong\u0026gt;work PST hours.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own key Ops Support initiatives\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Process, track, and coordinate patient referrals to ensure timely scheduling of appointments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Schedule PCP, dental, vision, specialist, and transportation appointments for patients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Verify patient insurance eligibility and confirm patient’s in-network PCP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate Release of Information (ROI) and Authorized Representative (AR) requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate documentation of communications and referral activities in internal systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with care team members to support continuity of care and high-quality patient experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to continuous process improvements in referral workflows and scheduling efficiency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Fluency in English and Spanish (written and verbal)\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of experience in healthcare operations, referral coordination, or appointment scheduling in a fast-paced healthcare environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Previous experience as a Referral Coordinator, Scheduling Coordinator\u0026lt;/strong\u0026gt;, or in a healthcare administrative role strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage high-volume scheduling and referral workflows while maintaining accuracy and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills with experience navigating multiple systems, calendars, and priorities simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort navigating insurance portals, verifying eligibility, and confirming provider/network information to support timely scheduling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with the ability to coordinate with patients, providers, and care teams professionally and empathetically\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with technology such as Google Suite, Slack, and data tools (e.g., Looker or comparable platforms)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant home workspace with stable internet connection\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A commitment to improving healthcare access for underserved communities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Compensation: $22-23/hour (\u0026lt;em\u0026gt;depending on experience)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mileage/gas reimbursement for your on-site days, if applicable\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092179002,"name":"Care Management","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":false,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8815021002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8646529002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":6453115002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8646529002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"444","title":"Compliance Manager","company_name":"Pair Team","first_published":"2026-07-23T17:35:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California’s largest complex care provider, we’ve proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country’s frontline medical and social services workforce, we aim to bring high-touch care to everyone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we’re not just delivering care—we’re transforming it. We’re building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://link.springer.com/article/10.1007/s11606-025-09839-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Journal of General Internal Medicine: \u0026lt;/strong\u0026gt;A Novel Intervention for Medicaid Beneficiaries with Complex Needs\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring our founding Compliance Manager to help Pair Team grow and scale responsibly. This is a rare opportunity to build a compliance function from the ground up inside a fast-moving healthcare company operating at the center of Medicaid and Medicare high needs population care management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be the person who thrives at the intersection of rigorous regulatory knowledge and startup pragmatism: someone who understands the rules deeply enough to know where there\u0026#39;s genuine room to move, and disciplined enough to know where there isn\u0026#39;t. You won\u0026#39;t sit apart from the business flagging risk after the fact. You will partner directly with engineering, operations, clinical, and growth teams (and others) to design compliant processes without slowing the company down.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you see compliance as an enabler of good, fast decisions rather than a gate, and you want to shape how a scaling organization stays on the right side of the line as it grows, this role is for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the VP of Legal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program \u0026amp;amp; Regulatory Compliance\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage day-to-day compliance with Medicare and Medicaid program requirements, including federal CMS rules, state-specific Medicaid\u0026amp;nbsp; regulations, and value-based care contract obligations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor regulatory developments and translate their impact into clear, actionable guidance for product, clinical, and operations teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead responses to audits, compliance reviews, and requests from federal and state regulators, health plans, and contracting partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and continuously improve the compliance program framework, including policies, procedures, risk assessments, and training programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Privacy \u0026amp;amp; Data Compliance (HIPAA and Beyond)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead for HIPAA Privacy and Security compliance, including BAA management, minimum necessary standards, and workforce training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineering and product teams to evaluate data practices, new product features, and vendor integrations for privacy and security risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolve the company’s privacy and data security with cross-functional teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Risk Identification \u0026amp;amp; Business Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted advisor to business, product, and clinical teams — flagging compliance risks early and helping design compliant solutions rather than blocking progress.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a compliance risk register; triage issues by severity and likelihood and prioritize remediation proportionate to actual risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create scalable, lightweight compliance processes that work in a fast-moving environment and do not create unnecessary organizational drag.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the legal team on regulatory strategy and escalation of high-stakes issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with clinical operations on care delivery compliance, including documentation standards, authorization requirements, and billing compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the People team on compliance training, onboarding, and workforce policy development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Pair Team professionally and compliantly in partner, health plan, and regulatory conversations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of healthcare compliance experience with direct exposure to federal programs (Medicare, Medicaid, or both) and the regulatory frameworks governing them (CMS, OIG, HIPAA, FWA).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate in an ambiguous, fast-moving environment — startup or high-growth company experience strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge of HIPAA Privacy and Security rules and their practical application to technology products and digital health services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or materially improving compliance programs, not just operating within established ones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills — able to explain complex regulatory requirements in plain language and make crisp risk/benefit recommendations to business leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to multitask, prioritize, and manage projects and tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting building processes, procedures, and workflows that enable sustainable business scaling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration skills with thought partners from clinical, operations, finance, and leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to prioritize competing demands and make risk-proportionate decisions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mission-driven and passionate about improving outcomes for underserved communities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strongly Preferred\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience at a digital health company, health plan, or managed care organization operating in Medicaid and/or Medicare programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with value-based care contracts, capitation arrangements, or risk-bearing entities and their compliance implications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CHC, CHPC, or other relevant compliance certification is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $100,000- $115,000\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% company-sponsored short and long-term disability and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Subsidized backup childcare and caregiver supports through Wellthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work entirely from the comfort of your own home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4113356002,"name":"Legal","child_ids":[],"parent_id":null}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8646529002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8811465002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6526359002,"location":{"name":"Remote, United States"},"metadata":null,"id":8811465002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"467","title":"Credentialing Associate (Remote)","company_name":"Pair Team","first_published":"2026-09-15T13:56:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At\u0026lt;strong\u0026gt; Pair Team\u0026lt;/strong\u0026gt;, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care—clinical, behavioral, and social—by partnering with organizations deeply connected to the communities we serve.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients.\u0026amp;nbsp; Our model has demonstrated real impact, including a\u0026lt;strong\u0026gt; 58% reduction in emergency department visits and a 29% reduction in hospital admissions.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we’re not just delivering care—we’re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The \u0026lt;strong\u0026gt;Credentialing Associate\u0026lt;/strong\u0026gt; owns the recurring maintenance, renewal, and offboarding workflows that keep Pair Team\u0026#39;s providers compliant and active with payers. Partnering closely with the Senior Credentialing Specialist, this role manages deadline-driven cycles - i\u0026lt;/span\u0026gt;ncluding but not limited to license renewals, compliance monitoring, CAQH management, and payer enrollments, covering revalidations, recredentialing, and demographic updates. Success here means strong organization and comfort juggling many recurring deadlines at once.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a fully remote, full-time position open to candidates anywhere in the United States. The regular schedule is \u0026lt;strong\u0026gt;Monday through Friday, 9:00 a.m. to 5:30 p.m. \u0026lt;/strong\u0026gt;(any time zone)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track renewal deadlines for all active NP, MD, and RN licenses; prompt clinical staff to initiate renewals ahead of expiration and track completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with CVO and providers to ensure timely license renewal submission\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage CAQH re-attestation cycles (every 60–90 days) across all active providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain up to date CAQH profiles for providers, including updating with new Medicaid IDs, licenses, practice location or changes, COI updates, and renewals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor CAQH profiles for completeness and accuracy on an ongoing basis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage Medicare and Medicaid revalidation cycles at the group level, tracking deadlines and initiating submission in advance of due dates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage payer recredentialing cycles and completing demographic or enrollment updates with active payer relationships, including gathering required documentation from providers and coordinating with payer portals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track recredentialing submission status and follow up on outstanding items\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collect and update provider personal documentation, including driver’s licenses, addresses, board certifications, and CPR certifications; route documentation to relevant payer or credentialing systems as required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage end-to-end credentialing offboarding for departing providers, including COI carrier updates, ACCESS/Medicare roster removals, Medicaid terminations, payer disenrollment, and CAQH offboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide overflow support to the Senior Credentialing Specialist during new-state expansion activity, including documentation gathering, provider data preparation, and tracking for new-state license applications and group enrollment submissions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support surge capacity on CVO or vendor coordinated workflows when new market timelines require additional bandwidth\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1–2 years of experience in healthcare licensing operations or credentialing support preferred, not required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High attention to detail and comfort managing deadline-driven, recurring workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills, with the ability to track multiple providers across multiple credentialing cycles and platforms simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communication skills for coordinating with clinical staff on documentation needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working in spreadsheet and tracking tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with CAQH and clinical licensing management\u0026amp;nbsp; is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have a quiet, HIPAA-compliant at-home work environment with reliable internet and cell phone access\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8811465002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8606756002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6437550002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8606756002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"435","title":"Director of Product Marketing","company_name":"Pair Team","first_published":"2026-06-24T16:41:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;grecaptcha-badge\u0026quot; data-style=\u0026quot;bottomright\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;grecaptcha-logo\u0026quot;\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California’s largest complex care provider, we’ve proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country’s frontline medical and social services workforce, we aim to bring high-touch care to everyone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we’re not just delivering care—we’re transforming it. We’re building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://link.springer.com/article/10.1007/s11606-025-09839-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Journal of General Internal Medicine:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;A Novel Intervention for Medicaid Beneficiaries with Complex Needs\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As Director of Product Marketing, you will own how Pair Team connects its product to the people we serve. You sit at the intersection of product, growth, and the patient across our service lines and programs within Medicaid and Medicare and you own the work that turns a powerful care platform into patients who enroll, engage, and stay. You are the voice of the patient inside the company and the voice of the product in the market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hands-on role for someone who loves both the craft and the evidence behind it. You will build a deep, research-backed understanding of who our patients are and what they need, translate it into sharp positioning and messaging, and turn that into the welcome, onboarding, and lifecycle experiences that drive activation and retention. You will own the message architecture that our paid media, brand, care teams, and AI care advocate all draw from, and you will raise the bar on every patient-facing touchpoint.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be the two-way bridge between product and patient, translating what we build into language that resonates, and carrying patient insight and friction back into the roadmap so that we build the right things. You will partner closely with Product and Growth on go-to-market for new features and service lines, with Performance Marketing and Brand \u0026amp;amp; Creative on the positioning and creative that lift conversion and lower acquisition cost, and with Clinical and Operations on patient experience and satisfaction. You will protect compliance and patient trust at every step.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a fully remote position reporting to the SVP of Growth \u0026amp;amp; Marketing.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Patient \u0026amp;amp; Market Insight\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build a deep, continuously refreshed understanding of our patients and members across Medicaid and Medicare — who they are, what they need, and what moves them to enroll, engage, and stay.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own audience segmentation and voice-of-patient research, both qualitative and quantitative, and synthesize it into clear, actionable insight the whole company can use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track the competitive and category landscape and translate it into how we position and differentiate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Positioning, Messaging \u0026amp;amp; Narrative\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own Pair Team’s patient-facing positioning and value propositions across service lines, and the message architecture that paid media, brand, the care team, and our AI care advocate all draw from as a single source of truth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craft messaging that resonates with real people — clear, human, and tested — and the narratives that make Pair Team easy to choose and easy to trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop messaging and packaging for new audiences, programs, and markets as we expand.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Patient Experience \u0026amp;amp; Lifecycle Marketing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and elevate the patient journey end to end — welcome kits, onboarding, after-visit communications, and re-engagement — so more patients activate and stay engaged.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design lifecycle and member-communication programs across channels, partnering with Care and Operations to make every touchpoint feel personal and supportive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Treat activation and retention as products to be improved, not one-off campaigns to be run.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Product Partnership \u0026amp;amp; Go-to-Market\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the two-way bridge between product and patient: translate Flora (our AI care advocate), Arc, and patient-facing experiences into clear patient language and assets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry patient insight, objections, and friction back into the product roadmap so we build what patients actually need.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead go-to-market for new patient-facing features and service-line launches, end to end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Performance Marketing and Brand \u0026amp;amp; Creative to lift conversion across the funnel — landing pages, intake flows, creative, social proof, and bilingual experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run message and creative testing with statistical discipline, and define how product marketing’s impact is measured across conversion, activation, retention, and message performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the feedback loops that turn results into sharper messaging, better experiences, and clearer roadmap signal.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years in product or lifecycle marketing, including direct ownership of positioning, messaging, and go-to-market for a product or service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of turning customer or audience insight into positioning and messaging that measurably moved conversion, activation, or retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong qualitative and quantitative research skills — audience research, segmentation, and message testing — and the ability to synthesize them into a clear narrative.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent writing and storytelling; you can make complex things simple and write for real people, not just buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering closely with product and design to shape a roadmap and launch new features or experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with data and measurement — funnel metrics, A/B testing, and cohort and retention thinking — and fluency partnering with analytics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating in early-stage, high-growth environments with high ambiguity, minimal process, and direct accountability for outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A systems mindset — you improve outcomes with better research, messaging, and repeatable workflows, not just more output.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep alignment with Pair Team’s mission and a commitment to advancing equitable care for underserved communities.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Bonus Points for any of the following:\u0026lt;/em\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consumer or direct-to-patient lifecycle marketing experience (welcome, onboarding, retention).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Healthcare, Medicaid, Medicare, or other regulated-industry experience, with working knowledge of HIPAA and patient-outreach best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing AI or technology products, especially to non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) or experience marketing to bilingual and multicultural audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Care comes first: \u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $180,000 - $200,000\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% company-sponsored short and long-term disability and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Subsidized backup childcare and caregiver supports through Wellthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work entirely from the comfort of your own home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4072927002,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8606756002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8761241002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":6504636002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8761241002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"462","title":"Director of Revenue Cycle Management ","company_name":"Pair Team","first_published":"2026-08-28T15:08:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California’s largest complex care provider, we’ve proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country’s frontline medical and social services workforce, we aim to bring high-touch care to everyone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we’re not just delivering care—we’re transforming it. We’re building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://link.springer.com/article/10.1007/s11606-025-09839-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Journal of General Internal Medicine: \u0026lt;/strong\u0026gt;A Novel Intervention for Medicaid Beneficiaries with Complex Needs\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Director of Revenue Cycle Management at Pair Team, you will play a critical role in building the RCM function that allows our technology-enabled service to improve healthcare access and outcomes for underserved communities. You will own RCM end to end — from eligibility and authorization through claims, denials, and collections — across Medicaid andMedicare. and other service lines. This is a hands on, build-it-yourself role for someone who can both set RCM strategy and get into the claims data themselves to find and fix collection gaps. You\u0026#39;ll build the team, systems, and processes that let RCM scale alongside a fast-growing, mission-driven company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a fully remote position reporting up to the VP of Finance and BizOps.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the RCM function end to end across Medicaid and Medicare — from eligibility and authorization through claims, denials, and collections.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead RCM strategy: team building, hiring/managing RCM staff, KPI development and reporting, and cross-functional collaboration with operations, product, and engineering to build supporting tooling and processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run deep analysis on claims data to identify gaps, drive remediation with cross-functional stakeholders, and improve collection rate and DSO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage patient billing and coinsurance collection processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own denial management and appeals, driving down rejection and denial rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Centralize eligibility verification, authorizations, and payer reporting under RCM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work directly with payers and provider groups to remediate claims issues and manage payer reporting relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Finance on revenue reconciliation, cash application, and collections reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure compliance with Medicaid and Medicare billing requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Select, implement, and optimize RCM systems to support multi-program billing and scale with growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build scalable, automated processes suited to a fast-moving startup.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of progressive Revenue Cycle Management (RCM) experience, with end-to-end ownership across eligibility/enrollment, charge capture, coding, claims submission, denials management, and collections.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, hands-on knowledge of Medicaid and Medicare billing across the full revenue cycle, ideally including FFS, risk-based arrangements, and other healthcare billing structures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and leading teams in a high-growth, early-stage startup.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly analytical and self-sufficient: able to independently query and dig into claims data (no dependency on a separate analytics team), generate insights, and use them to drive collection rate improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration skills across finance, accounting, operations, product, and engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing RCM solutions such as Candid, Waystar, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership mindset: drives results for the mission, business, and customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrives in a fast-paced, complex, low-red-tape early-stage environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for serving individuals with complex chronic needs, including homelessness, severe mental illness, and substance use disorder.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity: \u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt; We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Break through walls: \u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself: \u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Care comes first: \u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $185,000 - $205,000\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental \u0026amp;amp; vision with HSA/FSA and company HSA contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote-first with equipment and $100/mo home office stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO and 12 paid holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid life, disability \u0026amp;amp; AD\u0026amp;amp;D\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Backup childcare, caregiver concierge, and financial guidance resources\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4093822002,"name":"Business Operations","child_ids":[4093824002,4093823002],"parent_id":4092180002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8761241002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8747675002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6498487002,"location":{"name":"California"},"metadata":null,"id":8747675002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"461","title":"Field Hospital Enrollment Specialist (Bilingual Spanish)","company_name":"Pair Team","first_published":"2026-08-26T09:01:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Field Hospital Enrollment Specialist\u0026lt;/strong\u0026gt; serves as Pair Team’s on-site presence within hospital emergency departments and inpatient units. This role is responsible for identifying eligible Medi-Cal and Medicare patients, educating them about Enhanced Care Management, and supporting enrollment into Pair Team’s care navigation program before or shortly after discharge.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a patient-facing outreach role embedded within a fast-paced hospital environment. You will work closely with hospital social workers, case managers, nurses, registration teams, and other hospital staff to identify eligible patients and create a smooth enrollment experience. This role does not provide clinical care, conduct assessments, or perform ongoing care coordination. This role will be based on-site at one of Pair Team’s hospital partner locations in Fresno County, Stanislaus County, or Los Angeles County.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Review daily patient census reports and partner with hospital teams to identify and prioritize eligible Medi-Cal and Medicare patients.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person bedside outreach in emergency departments, observation units, triage areas, and inpatient units.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Verify patient eligibility, including active coverage, health plan, and current care management enrollment status.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Educate patients and families about Pair Team’s Enhanced Care Management program.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Enroll eligible and consenting patients before discharge whenever possible.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Document outreach attempts, patient status, attestations, and enrollment activity in Pair Team’s electronic medical record.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate warm handoffs and communicate pending follow-up needs to Pair Team and hospital partners.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in shift huddles, department check-ins, and hospital workflow meetings as needed.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Build strong working relationships with hospital registration, social work, case management, nursing, and unit leadership.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Escalate census delays, access issues, low referral volume, and other workflow barriers to the appropriate Pair Team leader.\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bilingual fluency in English and Spanish is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience in patient outreach, community health, enrollment, patient navigation, care coordination, or a related healthcare setting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience working in a hospital, emergency department, inpatient unit, or other clinical environment strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience communicating effectively with patients from diverse cultural, socioeconomic, and health backgrounds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to explain healthcare programs clearly, answer questions, and build trust with patients and families.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort approaching patients in person and working independently within a busy hospital environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organization, follow-through, and documentation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Google Workspace, spreadsheets, electronic medical records, and web-based platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid, active driver’s license and reliable transportation are required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to consistently commute to the assigned hospital location.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $27-$28/hour + bonus pay\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible for a monthly performance-based incentive based on meeting or exceeding enrollment targets, subject to eligibility, documentation accuracy, quality standards, and program compliance.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4058721002,"name":"Fresno County","location":"Fresno, California, United States","child_ids":[],"parent_id":null},{"id":4058722002,"name":"Los Angeles County","location":"Los Angeles, California, United States","child_ids":[],"parent_id":null},{"id":4080683002,"name":"Merced County","location":"Merced, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8747675002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8781529002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":6513048002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8781529002,"updated_at":"2026-09-18T16:18:56-04:00","requisition_id":"465","title":"Senior Counsel","company_name":"Pair Team","first_published":"2026-09-09T19:26:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California’s largest complex care provider, we’ve proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country’s frontline medical and social services workforce, we aim to bring high-touch care to everyone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we’re not just delivering care—we’re transforming it. We’re building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://link.springer.com/article/10.1007/s11606-025-09839-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Journal of General Internal Medicine: \u0026lt;/strong\u0026gt;A Novel Intervention for Medicaid Beneficiaries with Complex Needs\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring a Senior Legal Counsel to help Pair Team grow and scale responsibly. This is an \u0026amp;nbsp;opportunity to be the second lawyer in the legal department and build inside a fast-moving healthcare company operating at the center of Medicaid and Medicare high needs population care management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports directly to the Head of Legal.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Legal \u0026amp;amp; Regulatory Guidance\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead advisor on corporate, healthcare regulatory, litigation, commercial, product, employment, and privacy matters.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor regulatory developments and translate their impact into clear, actionable guidance for product, clinical, and operations teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with operational, clinical and marketing leaders to ensure adherence to applicable laws and regulations (e.g. HIPAA, Anti-Kickback, Corporate Practice of Medicine).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand and provide business friendly guidance on use and impact of artificial intelligence and other technologies in healthcare programs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Commercial Strategy \u0026amp;amp; Contracting\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work on contract development and negotiation—drafting, redlining, and advising on deal terms for health plans, vendors, and partners.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Draft templates and playbooks for contracting with partners, including service agreements, BAAs, NDAs, and other agreements..\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide legal and regulatory guidance related to Medicaid, Medicare, value-based care, and product development to support commercial strategy.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Risk Identification \u0026amp;amp; Building Out Legal Function\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted advisor to business, product, and clinical teams — flagging legal risks early and helping design compliant solutions rather than blocking progress.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help develop legal processes and policies that support risk mitigation, compliance, and business enablement.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively manage outside counsel work and spend.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with clinical operations on care delivery compliance, including documentation standards, authorization requirements, and billing compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the People team on compliance training, onboarding, and workforce policy development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support company litigation needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Pair Team professionally and compliantly in partner, health plan, and regulatory conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other duties as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of healthcare legal experience with direct exposure to federal programs (Medicare, Medicaid, or both) and the regulatory frameworks governing them (CMS, OIG, HIPAA, FWA).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years legal experience at a digital health company, health plan, provider, or managed care organization operating in Medicaid and/or Medicare programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate in an ambiguous, fast-moving environment — startup or high-growth company experience strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge of the healthcare regulatory environment and practical application to technology products and digital health services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills — able to explain complex regulatory requirements in plain language and make crisp risk/benefit recommendations to business leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to multitask, prioritize, and manage projects and tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting building processes, procedures, and workflows that enable sustainable business scaling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration skills with thought partners from clinical, operations, finance, and leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to prioritize competing demands and make risk-proportionate decisions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mission-driven and passionate about improving outcomes for underserved communities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Bonus Points for any of the following:\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with value-based care contracts, capitation arrangements, or risk-bearing entities and their compliance implications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience in pre-litigation and litigation matters and managing outside counsel.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Healthcare, privacy, or other relevant certification is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity:\u0026lt;/strong\u0026gt; We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt; We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Break through walls:\u0026lt;/strong\u0026gt; We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself: \u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Care comes first:\u0026lt;/strong\u0026gt; We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $205,000 - $225,000\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental \u0026amp;amp; vision with HSA/FSA and company HSA contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote-first with equipment and $100/mo home office stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO and 12 paid holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid life, disability \u0026amp;amp; AD\u0026amp;amp;D\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Backup childcare, caregiver concierge, and financial guidance resources\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4113356002,"name":"Legal","child_ids":[],"parent_id":null}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8781529002/ai_opt_out"}],"meta":{"total":20}}