{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8599157002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6425230002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8599157002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"425","title":"Account Executive - Health Systems","company_name":"Pair Team","first_published":"2026-06-18T12:27:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California’s largest complex care provider, we’ve proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country’s frontline medical and social services workforce, we aim to bring high-touch care to everyone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we’re not just delivering care—we’re transforming it. We’re building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://link.springer.com/article/10.1007/s11606-025-09839-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Journal of General Internal Medicine:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;A Novel Intervention for Medicaid Beneficiaries with Complex Needs\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Pair Team exists to reach the people the healthcare system consistently fails — high-need Medicaid and Medicare patients who need coordinated care but rarely get it. As an Account Executive, you\u0026#39;ll grow our ability to reach those patients by building the partnerships that make it possible: health systems, virtual care providers, medically tailored meal companies, and other organizations that can route high-need members to us at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role you’ll own a strategic channel\u0026amp;nbsp; of high-value enterprise partnerships— with ability to drive deals from first conversation through signed agreement. You’ll be responsible for building relationships with decision-makers. This isn\u0026#39;t a SaaS quota role; it\u0026#39;s relationship-driven partnership work where the downstream impact is measurable in patient lives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a fully remote position with travel ~2x a quarter. You’ll report directly to our SVP, Networks.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end sales cycle for enterprise partnerships including prospecting, discovery, proposal development, negotiation, and close across health systems, virtual care providers, digital health platforms, medically tailored meal companies, and other social/care organizations serving overlapping Medicaid and Medicare populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trusted, multi-level relationships with executive and operational stakeholders (C-suite, Chief Population Health Officers, CMOs, VPs of Operations) at target partner organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-source ~50% of your own pipeline through outbound outreach, referrals, conferences, and your existing network; work inbound leads sourced through executive and advisor warm introductions and marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop an annual GTM market plan and bottoms-up revenue plan for your territory, with a near-term focus on California Medicaid growth and national Medicare pipeline development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to building and refining sales playbooks, deal structures, and partner segmentation approaches as the team scales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain disciplined CRM hygiene in HubSpot and deliver accurate, consistent pipeline forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Surface market intelligence—partner needs, competitive dynamics, emerging trends—and bring insights back to leadership and product teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Pair Team at relevant industry conferences and events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of B2B sales or business development experience, with 2+ years selling into healthcare enterprises—health systems, providers, or large digital health companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to navigate complex, multi-stakeholder deals with long sales cycles and build relationships with VP/C-suite buyers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Medicaid and/or Medicare program structures (ECM, LTSS, care management, or equivalent value-based care models)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable self-sourcing pipeline—you don’t wait for leads to come to you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with HubSpot, Salesforce, or similar CRM; comfortable maintaining disciplined pipeline hygiene and forecasting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communicator; able to tailor your message to clinical, operational, and executive audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized, self-motivated, and thrives in a remote-first environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mission-driven and passionate about improving outcomes for underserved communities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Bonus Points for:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An existing network within health systems, virtual care providers, or social care organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to social determinants of health (SDOH)-focused organizations or care coordination platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling dual-sided or channel partnership models (not just direct SaaS/services)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity: \u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt; We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Break through walls: \u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself: \u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Care comes first: \u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $120,000 (OTE: $200,000)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% company-sponsored short and long-term disability and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Subsidized backup childcare and caregiver supports through Wellthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work entirely from the comfort of your own home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel reimbursements for engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092642002,"name":"Business Development","child_ids":[4093829002,4093830002],"parent_id":null}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8599157002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8308778002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6317796002,"location":{"name":"Remote, United States"},"metadata":null,"id":8308778002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"396","title":"Bilingual Care Team Manager (Remote PST, Spanish Speaking)","company_name":"Pair Team","first_published":"2025-11-26T00:14:21-05:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;As the Care Team Manager, you will play a critical role in our whole-person, interdisciplinary care model. You will be responsible for directly outreaching and engaging with individuals living with Serious Mental Illness, Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;You will focus on building relationships and providing ongoing support to individuals whose quality of life can be improved with the Enhanced Care Management benefit. With lived experience in the local community, you will serve as an empathetic problem-solver, collaborating closely with partner clinics, community organizations, and Pair Team’s care coordinators. You will manage six interdisciplinary pods, which includes supporting up to 18 Lead Care Managers (LCMs) at a time to drive high-quality patient care and effective engagement strategies for individuals with complex medical and social needs.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This role is ideal for a dynamic leader with a multidisciplinary care team background who can navigate and support a collaborative care model. You should be passionate about improving healthcare access and outcomes for underserved communities.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Note: Internally, this role is referred to as a Lead Care Manager, Team Manager.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You’ll Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lead and Develop Your Team: Build trust and strong relationships with Lead Care Managers. Provide 1:1 coaching, support, and management to ensure high performance and team cohesion.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Ensure Quality of Care: Conduct bi-weekly audits of LCM work to maintain high-quality patient care, including timely and clear documentation, up-to-date tasks, and tailored care plans.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monitor Performance Metrics: Utilize dashboards to track key metrics and ensure they are trending positively. Be the first point of contact for escalations and troubleshooting.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Training and Onboarding: Assist with the development and implementation of new hire and ongoing training programs. Support the LCM interview process and own the upkeep of Standard Operating Procedures (SOPs).\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Foster Collaboration: Serve as the primary liaison between LCMs, their assigned clinics, their care plans (including community supports), and cross-functional stakeholders. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective communication across internal teams, clinic partners, and external healthcare providers.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Drive Process Improvement: Identify opportunities to enhance care management and coordination efforts, ensuring recommendations are communicated effectively across the healthcare team.\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You’ll Need\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 2 years of experience managing large individual contributor teams, ideally in a healthcare or community care setting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience with community engagement, patient navigation, or social work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a care team background, navigating multidisciplinary collaborative care models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and knowledge of community resources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience working with individuals with complex chronic needs, such as homelessness or severe mental illness/substance use disorder.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical proficiency with CRM databases, basic Excel, Word, email, and video conferencing tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have a quiet, HIPAA-compliant at-home work environment with reliable internet and cell phone access.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $70,000 - $80,000\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8308778002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8637574002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6449716002,"location":{"name":"Irvine, California"},"metadata":null,"id":8637574002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"440","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-07-16T17:59:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8637574002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8637575002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6449716002,"location":{"name":"Santa Ana, California"},"metadata":null,"id":8637575002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"440","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-07-16T17:59:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8637575002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8637571002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6449716002,"location":{"name":"Los Banos, California"},"metadata":null,"id":8637571002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"440","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-07-16T17:58:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8637571002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8637568002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6449716002,"location":{"name":"Woodland, California"},"metadata":null,"id":8637568002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"440","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-07-16T17:56:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8637568002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8673897002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6464585002,"location":{"name":"Alameda County, California"},"metadata":null,"id":8673897002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"450","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-08-03T15:37:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $25/hr\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Spanish fluency required\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8673897002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8637572002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6449716002,"location":{"name":"Atwater, California"},"metadata":null,"id":8637572002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"440","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-07-16T17:58:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8637572002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8637544002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6449716002,"location":{"name":"San Diego, California"},"metadata":null,"id":8637544002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"440","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-07-16T17:42:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8637544002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8637545002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6449716002,"location":{"name":"Los Angeles, California"},"metadata":null,"id":8637545002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"440","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-07-16T17:42:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8637545002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8637557002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6449716002,"location":{"name":"Sacramento, California"},"metadata":null,"id":8637557002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"440","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-07-16T17:55:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8637557002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8637558002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6449716002,"location":{"name":"Stockton, California"},"metadata":null,"id":8637558002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"440","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-07-16T17:55:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8637558002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8637559002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6449716002,"location":{"name":"Anaheim, California"},"metadata":null,"id":8637559002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"440","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-07-16T17:55:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8637559002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8637562002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6449716002,"location":{"name":"Bakersfield, California"},"metadata":null,"id":8637562002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"440","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-07-16T17:55:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8637562002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8637563002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6449716002,"location":{"name":"Fresno, California"},"metadata":null,"id":8637563002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"440","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-07-16T17:56:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8637563002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8637564002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6449716002,"location":{"name":"San Jose, California"},"metadata":null,"id":8637564002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"440","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-07-16T17:56:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8637564002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8637565002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6449716002,"location":{"name":"Merced, California"},"metadata":null,"id":8637565002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"440","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-07-16T17:56:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8637565002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8637566002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6449716002,"location":{"name":"Santa Cruz, California"},"metadata":null,"id":8637566002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"440","title":"Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-07-16T17:56:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bilingual – English/Spanish\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $22-$25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8637566002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8623538002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6443890002,"location":{"name":"California, United States"},"metadata":null,"id":8623538002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"439","title":"Bilingual Case Manager (Spanish Speaking) ","company_name":"Pair Team","first_published":"2026-07-07T19:37:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time \u0026lt;strong\u0026gt;Bilingual Case Manager\u0026lt;/strong\u0026gt;\u0026amp;nbsp;who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;469\u0026quot; data-end=\u0026quot;662\u0026quot;\u0026gt;We seek a full-time\u0026amp;nbsp;\u0026lt;strong\u0026gt;Bilingual Case Manager\u0026lt;/strong\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong data-start=\u0026quot;56\u0026quot; data-end=\u0026quot;72\u0026quot;\u0026gt;Please note:\u0026lt;/strong\u0026gt; internally, this role is referred to as a \u0026lt;strong data-start=\u0026quot;115\u0026quot; data-end=\u0026quot;136\u0026quot;\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;. While the position is 90\u0026lt;strong data-start=\u0026quot;160\u0026quot; data-end=\u0026quot;200\u0026quot;\u0026gt;% remote within the United States\u0026lt;/strong\u0026gt;, candidates must be able to work \u0026lt;strong data-start=\u0026quot;234\u0026quot; data-end=\u0026quot;265\u0026quot;\u0026gt;Pacific Time business hours\u0026lt;/strong\u0026gt; on a consistent basis and \u0026lt;strong\u0026gt;be based in California\u0026lt;/strong\u0026gt;. This role supports a fast-paced, high-volume care environment, so comfort working within a structured schedule aligned to PST is important for success.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with members to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of professional experience, preferably\u0026amp;nbsp; in case management, care coordination, or healthcare call center setting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual in English and Spanish\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8623538002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8686869002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6470587002,"location":{"name":"California"},"metadata":null,"id":8686869002,"updated_at":"2026-08-06T00:54:16-04:00","requisition_id":"451","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-08-06T00:54:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position. \u0026lt;/strong\u0026gt;Your schedule will be: \u0026lt;strong\u0026gt;Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. WEEKEND WORK IS REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;*First 2-3 weeks of training will be M-F 9am - 5:30pm\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 - $25 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8686869002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8686855002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6470587002,"location":{"name":"Los Angeles, United States"},"metadata":null,"id":8686855002,"updated_at":"2026-08-06T00:51:19-04:00","requisition_id":"451","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-08-06T00:50:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position. \u0026lt;/strong\u0026gt;Your schedule will be: \u0026lt;strong\u0026gt;Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. WEEKEND WORK IS REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;*First 2-3 weeks of training will be M-F 9am - 5:30pm\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 - $25 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8686855002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8686864002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6470587002,"location":{"name":"San Diego, United States"},"metadata":null,"id":8686864002,"updated_at":"2026-08-06T00:51:45-04:00","requisition_id":"451","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-08-06T00:51:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position. \u0026lt;/strong\u0026gt;Your schedule will be: \u0026lt;strong\u0026gt;Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. WEEKEND WORK IS REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;*First 2-3 weeks of training will be M-F 9am - 5:30pm\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 - $25 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8686864002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8686865002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6470587002,"location":{"name":"Fresno, California"},"metadata":null,"id":8686865002,"updated_at":"2026-08-06T00:52:16-04:00","requisition_id":"451","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-08-06T00:52:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position. \u0026lt;/strong\u0026gt;Your schedule will be: \u0026lt;strong\u0026gt;Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. WEEKEND WORK IS REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;*First 2-3 weeks of training will be M-F 9am - 5:30pm\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 - $25 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8686865002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8686866002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6470587002,"location":{"name":"San Bernardino, California"},"metadata":null,"id":8686866002,"updated_at":"2026-08-06T00:52:48-04:00","requisition_id":"451","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-08-06T00:52:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position. \u0026lt;/strong\u0026gt;Your schedule will be: \u0026lt;strong\u0026gt;Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. WEEKEND WORK IS REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;*First 2-3 weeks of training will be M-F 9am - 5:30pm\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 - $25 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8686866002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8686867002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6470587002,"location":{"name":"Riverside, California"},"metadata":null,"id":8686867002,"updated_at":"2026-08-06T00:53:09-04:00","requisition_id":"451","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-08-06T00:53:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position. \u0026lt;/strong\u0026gt;Your schedule will be: \u0026lt;strong\u0026gt;Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. WEEKEND WORK IS REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;*First 2-3 weeks of training will be M-F 9am - 5:30pm\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 - $25 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8686867002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8686868002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6470587002,"location":{"name":"Stockton, California"},"metadata":null,"id":8686868002,"updated_at":"2026-08-06T00:53:43-04:00","requisition_id":"451","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-08-06T00:53:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position. \u0026lt;/strong\u0026gt;Your schedule will be: \u0026lt;strong\u0026gt;Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. WEEKEND WORK IS REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;*First 2-3 weeks of training will be M-F 9am - 5:30pm\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 - $25 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8686868002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8686870002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6470596002,"location":{"name":"Nevada"},"metadata":null,"id":8686870002,"updated_at":"2026-08-06T00:56:56-04:00","requisition_id":"452","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-08-06T00:56:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position. \u0026lt;/strong\u0026gt;Your schedule will be: \u0026lt;strong\u0026gt;Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. WEEKEND WORK IS REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;*First 2-3 weeks of training will be M-F 9am - 5:30pm\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 - $25 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8686870002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8686877002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6470596002,"location":{"name":"Arizona"},"metadata":null,"id":8686877002,"updated_at":"2026-08-06T00:57:33-04:00","requisition_id":"452","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-08-06T00:57:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position. \u0026lt;/strong\u0026gt;Your schedule will be: \u0026lt;strong\u0026gt;Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. WEEKEND WORK IS REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;*First 2-3 weeks of training will be M-F 9am - 5:30pm\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 - $25 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8686877002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8686878002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6470596002,"location":{"name":"Texas"},"metadata":null,"id":8686878002,"updated_at":"2026-08-06T00:58:08-04:00","requisition_id":"452","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-08-06T00:58:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position. \u0026lt;/strong\u0026gt;Your schedule will be: \u0026lt;strong\u0026gt;Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. WEEKEND WORK IS REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;*First 2-3 weeks of training will be M-F 9am - 5:30pm\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 - $25 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8686878002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8686879002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6470596002,"location":{"name":"Remote, United States"},"metadata":null,"id":8686879002,"updated_at":"2026-08-07T15:47:56-04:00","requisition_id":"452","title":"Bilingual Community Engagement Specialist (Remote, Full Time - Weekends) ","company_name":"Pair Team","first_published":"2026-08-06T00:59:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Community Engagement Specialist who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Community Engagement Specialist\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role on our team by directly engaging with and enrolling individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This is a full-time position. \u0026lt;/strong\u0026gt;Your schedule will be: \u0026lt;strong\u0026gt;Thursday - Monday with your days off being Tuesday \u0026amp;amp; Wednesday. WEEKEND WORK IS REQUIRED\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;*First 2-3 weeks of training will be M-F 9am - 5:30pm\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, you will be required to work PST hours.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide consistent updates on funnel stages including delays and blockers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency in all additional internal/external technology tools utilized for the position\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-Have Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in United States\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience working in a metric or quota-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedicated to working within and improving the community you are part of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are results driven with a proven track record of exceeding performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) with excellent communication skills with proficiency reading, writing, speaking, and listening in English and Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong technical skills and comfort with utilizing multiple technology platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are a fantastic listener, skilled at “reading people” and understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You have experience with high volume outreach and engagement campaigns\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You are reliable and comfortable in an environment that is ever-changing to improve the wellbeing of underserved communities through increased access to high-quality care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $23 - $25 per hour\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Employer-sponsored 401k plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mileage/gas reimbursement for your on-site days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092181002,"name":"Engagement","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8686879002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8623486002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6443890002,"location":{"name":"California, United States"},"metadata":null,"id":8623486002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"439","title":"Bilingual Healthcare Call Center Representative (Spanish Speaking) ","company_name":"Pair Team","first_published":"2026-07-07T19:34:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time \u0026lt;strong\u0026gt;Healthcare Call Center Representative\u0026lt;/strong\u0026gt; who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;469\u0026quot; data-end=\u0026quot;662\u0026quot;\u0026gt;We seek a full-time \u0026lt;strong\u0026gt;Healthcare Call Center Representative\u0026lt;/strong\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong data-start=\u0026quot;56\u0026quot; data-end=\u0026quot;72\u0026quot;\u0026gt;Please note:\u0026lt;/strong\u0026gt; internally, this role is referred to as a \u0026lt;strong data-start=\u0026quot;115\u0026quot; data-end=\u0026quot;136\u0026quot;\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;. While the position is 90\u0026lt;strong data-start=\u0026quot;160\u0026quot; data-end=\u0026quot;200\u0026quot;\u0026gt;% remote within the United States\u0026lt;/strong\u0026gt;, candidates must be able to work \u0026lt;strong data-start=\u0026quot;234\u0026quot; data-end=\u0026quot;265\u0026quot;\u0026gt;Pacific Time business hours\u0026lt;/strong\u0026gt; on a consistent basis and \u0026lt;strong\u0026gt;be based in California\u0026lt;/strong\u0026gt;. This role supports a fast-paced, high-volume care environment, so comfort working within a structured schedule aligned to PST is important for success.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with members to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of professional experience, preferably\u0026amp;nbsp; in case management, care coordination, or healthcare call center setting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bilingual in English and Spanish\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $25/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8623486002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8691967002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6472843002,"location":{"name":"Remote, United States"},"metadata":null,"id":8691967002,"updated_at":"2026-08-07T15:20:15-04:00","requisition_id":"455","title":"Bilingual Referral Coordinator (Remote PST, Spanish Speaking)","company_name":"Pair Team","first_published":"2026-08-07T14:55:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;span class=\u0026quot;C9DxTc \u0026quot;\u0026gt;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;Ztu2ge C9DxTc \u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;C9DxTc \u0026quot;\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. The Referral Coordinator serves as the scheduling backbone of Pair Team’s care coordination model, working behind the scenes to ensure patients receive timely, coordinated care through effective management of all referral and scheduling processes. This role collaborates closely with Case Managers, providers, and health plans to ensure smooth transitions between services while maintaining clear communication and HIPAA compliance throughout.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role is 100% remote\u0026lt;/strong\u0026gt;; however, candidates must be based in the United States. Please note that we currently require all team members in this role to \u0026lt;strong\u0026gt;work PST hours.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own key Ops Support initiatives\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Process, track, and coordinate patient referrals to ensure timely scheduling of appointments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Schedule PCP, dental, vision, specialist, and transportation appointments for patients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Verify patient insurance eligibility and confirm patient’s in-network PCP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate Release of Information (ROI) and Authorized Representative (AR) requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate documentation of communications and referral activities in internal systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with care team members to support continuity of care and high-quality patient experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to continuous process improvements in referral workflows and scheduling efficiency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Fluency in English and Spanish\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years of healthcare operations or administrative experience in a fast-paced healthcare environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience as a Referral Coordinator, Medical Assistant, or Healthcare Appointment Scheduling experience preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills and attention to detail with experience managing multiple tasks and systems simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort navigating insurance portals and verifying eligibility or provider information\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with the ability to maintain professionalism and empathy across all interactions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with technology such as Google Suite, Slack, and data tools (e.g., Looker or comparable platforms)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with stable internet connection\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A commitment to improving healthcare access for underserved communities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Compensation: $22-23/hour (\u0026lt;em\u0026gt;depending on experience)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role - laptop, monitor, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mileage/gas reimbursement for your on-site days, if applicable\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4092179002,"name":"Care Management","child_ids":[],"parent_id":4049250002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8691967002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8653118002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6455725002,"location":{"name":"California"},"metadata":null,"id":8653118002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"446","title":"Bilingual RN Care Manager (Remote Flexible - Spanish Speaking) ","company_name":"Pair Team","first_published":"2026-07-28T04:12:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Registered Nurse Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Registered Nurse Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model by supporting patient-driven care plans to drive improved outcomes for individuals living with Serious Mental Illness, Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. The Registered Nurse Care Manager will work in a team-based model with a lead care manager community health worker, behavioral health care manager, and nurse practitioner to contribute their clinical expertise towards improving the individuals quality of life through activities such as health education and complex care management.\u0026amp;nbsp;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This position primarily allows for remote work; however, it requires PST working hours.\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What You’ll Do\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Primarily work with and support a caseload of individuals with complex medical needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with individual to identify health/wellness goals and incorporate goals into a Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Educate individuals on medical and behavioral health conditions (including medication) to improve health literacy\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide medication reconciliation in collaboration with the individuals’s pharmacy\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Provide care management services such as coordinating prescriptions and completing prior authorizations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Track and assure that all required assessments and screenings are performed\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborate with multidisciplinary care team to identify and address barriers to care\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify clinical needs and triage escalations, providing brief interventions as necessary, with support from nurse practitioner clinicians\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborate on care issues with Enhanced Care Management team by participating in systematic case reviews\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consult with Enhanced Care Management team about clinical concerns or questions, provide educational training on chronic disease states, prevention, treatment, meds, and healthy living\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Build trust and develop relationships with individuals experiencing homelessness, living with Severe Mental Illness/Substance Use Disorder, and living with multiple chronic conditions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to engage individuals in care, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Seeks to listen openly to individuals and meets them where they are – understanding that adopting an “it’s not my fault but it is my problem” attitude in all communication styles and approaches\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What You’ll Need\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Must hold \u0026lt;strong\u0026gt;active Registered Nurse license issued by the state of California\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Located in California (Preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Previous experience in care coordination or case management\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2-3+ years of experience working for a health plan or at-risk provider\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Bilingual – English/Spanish\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Strong technical skills and comfort with new technology innovation, past experience with CRM databases, basic Google suite, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Must have quiet and HIPAA-compliant at-home work environment with reliable Internet connection and cell phone\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Empathetic with a drive to reduce barriers to healthcare and social services for underserved communities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A fantastic listener\u0026amp;nbsp; and skilled at “reading people” - able to understand how others may be feeling or thinking based on nuances, uncomfortable silences, or questions they ask\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Excellent communication skills\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Takes accountability to resolve a patient’s needs to the best of his/her/their abilities\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comfortable building relationships with new people\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Salary: $80,000 - $95,000\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly $100 work from home expense stipend\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible vacation policy with unlimited time off\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work entirely from the comfort of your own home - no office\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We provide the equipment needed for the role\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4065396002,"name":"Clinical Services","child_ids":[],"parent_id":4093827002}],"offices":[{"id":4058722002,"name":"Los Angeles County","location":"Los Angeles, California, United States","child_ids":[],"parent_id":null},{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null},{"id":4049048002,"name":"San Bernardino County","location":"San Bernardino County","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8653118002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8654474002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6456268002,"location":{"name":"Redding, California"},"metadata":null,"id":8654474002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"447","title":"Case Management Specialist (Remote Flexible, Non-Bilingual)","company_name":"Pair Team","first_published":"2026-07-28T18:24:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $25/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8654474002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8654475002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6456268002,"location":{"name":"San Diego, California"},"metadata":null,"id":8654475002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"447","title":"Case Management Specialist (Remote Flexible, Non-Bilingual)","company_name":"Pair Team","first_published":"2026-07-28T18:24:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $25/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8654475002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8654476002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6456268002,"location":{"name":"Stockton, California"},"metadata":null,"id":8654476002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"447","title":"Case Management Specialist (Remote Flexible, Non-Bilingual)","company_name":"Pair Team","first_published":"2026-07-28T18:24:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $25/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8654476002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8654468002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6456268002,"location":{"name":"Los Angeles, California"},"metadata":null,"id":8654468002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"447","title":"Case Management Specialist (Remote Flexible, Non-Bilingual)","company_name":"Pair Team","first_published":"2026-07-28T18:24:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $25/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8654468002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8654470002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6456268002,"location":{"name":"San Bernardino, California"},"metadata":null,"id":8654470002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"447","title":"Case Management Specialist (Remote Flexible, Non-Bilingual)","company_name":"Pair Team","first_published":"2026-07-28T18:24:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $25/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8654470002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8654471002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6456268002,"location":{"name":"Oakland, California"},"metadata":null,"id":8654471002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"447","title":"Case Management Specialist (Remote Flexible, Non-Bilingual)","company_name":"Pair Team","first_published":"2026-07-28T18:24:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $25/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8654471002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8654434002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6456268002,"location":{"name":"Santa Cruz, California"},"metadata":null,"id":8654434002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"447","title":"Case Management Specialist (Remote Flexible, Non-Bilingual)","company_name":"Pair Team","first_published":"2026-07-28T18:18:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $25/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8654434002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8654425002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6456268002,"location":{"name":"California, United States "},"metadata":null,"id":8654425002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"447","title":"Case Management Specialist (Remote Flexible, Non-Bilingual)","company_name":"Pair Team","first_published":"2026-07-28T18:19:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $25/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8654425002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8654467002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6456268002,"location":{"name":"Sacramento, United States"},"metadata":null,"id":8654467002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"447","title":"Case Management Specialist (Remote Flexible, Non-Bilingual)","company_name":"Pair Team","first_published":"2026-07-28T18:24:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $25/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8654467002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8654469002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6456268002,"location":{"name":"Merced, California"},"metadata":null,"id":8654469002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"447","title":"Case Management Specialist (Remote Flexible, Non-Bilingual)","company_name":"Pair Team","first_published":"2026-07-28T18:24:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most.\u0026amp;nbsp; We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We seek a full-time \u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;Lead Care Manager\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist\u0026amp;nbsp; with delegated tasks\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Consistently meet monthly encounter metrics to ensure compliance with health plan regulations\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and break down barriers ensuring individuals’ continuation with the program\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate physical care management appointments through collaboration with external and internal providers\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Utilize external and internal online platforms to collaborate with team members and carry out daily tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of general work experience (Case Management preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are physically located in California\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Virtual Ops requires a quiet, HIPAA compliant and internet connected space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work collaboratively in a multidisciplinary team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eye for optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to remain patient when faced with adversity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid driver’s license and auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;2+ years of case management experience\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with motivational interviewing\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Knowledge of medical terminology\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Zest for problem solving, seeking answers, and thinking outside the box\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Detail-oriented and organized self-starter who is a rockstar multitasker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Reliable and comfortable in an ever-changing environment\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $25/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gas reimbursements for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8654469002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8646529002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":6453115002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8646529002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"444","title":"Compliance Manager","company_name":"Pair Team","first_published":"2026-07-23T17:35:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California’s largest complex care provider, we’ve proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country’s frontline medical and social services workforce, we aim to bring high-touch care to everyone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we’re not just delivering care—we’re transforming it. We’re building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://link.springer.com/article/10.1007/s11606-025-09839-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Journal of General Internal Medicine: \u0026lt;/strong\u0026gt;A Novel Intervention for Medicaid Beneficiaries with Complex Needs\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring our founding Compliance Manager to help Pair Team grow and scale responsibly. This is a rare opportunity to build a compliance function from the ground up inside a fast-moving healthcare company operating at the center of Medicaid and Medicare high needs population care management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be the person who thrives at the intersection of rigorous regulatory knowledge and startup pragmatism: someone who understands the rules deeply enough to know where there\u0026#39;s genuine room to move, and disciplined enough to know where there isn\u0026#39;t. You won\u0026#39;t sit apart from the business flagging risk after the fact. You will partner directly with engineering, operations, clinical, and growth teams (and others) to design compliant processes without slowing the company down.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you see compliance as an enabler of good, fast decisions rather than a gate, and you want to shape how a scaling organization stays on the right side of the line as it grows, this role is for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the VP of Legal.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Program \u0026amp;amp; Regulatory Compliance\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage day-to-day compliance with Medicare and Medicaid program requirements, including federal CMS rules, state-specific Medicaid\u0026amp;nbsp; regulations, and value-based care contract obligations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor regulatory developments and translate their impact into clear, actionable guidance for product, clinical, and operations teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead responses to audits, compliance reviews, and requests from federal and state regulators, health plans, and contracting partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and continuously improve the compliance program framework, including policies, procedures, risk assessments, and training programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Privacy \u0026amp;amp; Data Compliance (HIPAA and Beyond)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead for HIPAA Privacy and Security compliance, including BAA management, minimum necessary standards, and workforce training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineering and product teams to evaluate data practices, new product features, and vendor integrations for privacy and security risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolve the company’s privacy and data security with cross-functional teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Risk Identification \u0026amp;amp; Business Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted advisor to business, product, and clinical teams — flagging compliance risks early and helping design compliant solutions rather than blocking progress.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a compliance risk register; triage issues by severity and likelihood and prioritize remediation proportionate to actual risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create scalable, lightweight compliance processes that work in a fast-moving environment and do not create unnecessary organizational drag.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the legal team on regulatory strategy and escalation of high-stakes issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with clinical operations on care delivery compliance, including documentation standards, authorization requirements, and billing compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the People team on compliance training, onboarding, and workforce policy development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Pair Team professionally and compliantly in partner, health plan, and regulatory conversations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of healthcare compliance experience with direct exposure to federal programs (Medicare, Medicaid, or both) and the regulatory frameworks governing them (CMS, OIG, HIPAA, FWA).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate in an ambiguous, fast-moving environment — startup or high-growth company experience strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep working knowledge of HIPAA Privacy and Security rules and their practical application to technology products and digital health services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or materially improving compliance programs, not just operating within established ones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills — able to explain complex regulatory requirements in plain language and make crisp risk/benefit recommendations to business leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to multitask, prioritize, and manage projects and tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting building processes, procedures, and workflows that enable sustainable business scaling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration skills with thought partners from clinical, operations, finance, and leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to prioritize competing demands and make risk-proportionate decisions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mission-driven and passionate about improving outcomes for underserved communities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strongly Preferred\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience at a digital health company, health plan, or managed care organization operating in Medicaid and/or Medicare programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with value-based care contracts, capitation arrangements, or risk-bearing entities and their compliance implications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CHC, CHPC, or other relevant compliance certification is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $100,000- $115,000\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% company-sponsored short and long-term disability and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Subsidized backup childcare and caregiver supports through Wellthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work entirely from the comfort of your own home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4113356002,"name":"Legal","child_ids":[],"parent_id":null}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8646529002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8606756002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6437550002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8606756002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"435","title":"Director of Product Marketing","company_name":"Pair Team","first_published":"2026-06-24T16:41:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;grecaptcha-badge\u0026quot; data-style=\u0026quot;bottomright\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;grecaptcha-logo\u0026quot;\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California’s largest complex care provider, we’ve proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country’s frontline medical and social services workforce, we aim to bring high-touch care to everyone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we’re not just delivering care—we’re transforming it. We’re building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://link.springer.com/article/10.1007/s11606-025-09839-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Journal of General Internal Medicine:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;A Novel Intervention for Medicaid Beneficiaries with Complex Needs\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As Director of Product Marketing, you will own how Pair Team connects its product to the people we serve. You sit at the intersection of product, growth, and the patient across our service lines and programs within Medicaid and Medicare and you own the work that turns a powerful care platform into patients who enroll, engage, and stay. You are the voice of the patient inside the company and the voice of the product in the market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hands-on role for someone who loves both the craft and the evidence behind it. You will build a deep, research-backed understanding of who our patients are and what they need, translate it into sharp positioning and messaging, and turn that into the welcome, onboarding, and lifecycle experiences that drive activation and retention. You will own the message architecture that our paid media, brand, care teams, and AI care advocate all draw from, and you will raise the bar on every patient-facing touchpoint.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be the two-way bridge between product and patient, translating what we build into language that resonates, and carrying patient insight and friction back into the roadmap so that we build the right things. You will partner closely with Product and Growth on go-to-market for new features and service lines, with Performance Marketing and Brand \u0026amp;amp; Creative on the positioning and creative that lift conversion and lower acquisition cost, and with Clinical and Operations on patient experience and satisfaction. You will protect compliance and patient trust at every step.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a fully remote position reporting to the SVP of Growth \u0026amp;amp; Marketing.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Patient \u0026amp;amp; Market Insight\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build a deep, continuously refreshed understanding of our patients and members across Medicaid and Medicare — who they are, what they need, and what moves them to enroll, engage, and stay.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own audience segmentation and voice-of-patient research, both qualitative and quantitative, and synthesize it into clear, actionable insight the whole company can use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track the competitive and category landscape and translate it into how we position and differentiate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Positioning, Messaging \u0026amp;amp; Narrative\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own Pair Team’s patient-facing positioning and value propositions across service lines, and the message architecture that paid media, brand, the care team, and our AI care advocate all draw from as a single source of truth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craft messaging that resonates with real people — clear, human, and tested — and the narratives that make Pair Team easy to choose and easy to trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop messaging and packaging for new audiences, programs, and markets as we expand.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Patient Experience \u0026amp;amp; Lifecycle Marketing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and elevate the patient journey end to end — welcome kits, onboarding, after-visit communications, and re-engagement — so more patients activate and stay engaged.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design lifecycle and member-communication programs across channels, partnering with Care and Operations to make every touchpoint feel personal and supportive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Treat activation and retention as products to be improved, not one-off campaigns to be run.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Product Partnership \u0026amp;amp; Go-to-Market\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the two-way bridge between product and patient: translate Flora (our AI care advocate), Arc, and patient-facing experiences into clear patient language and assets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry patient insight, objections, and friction back into the product roadmap so we build what patients actually need.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead go-to-market for new patient-facing features and service-line launches, end to end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Performance Marketing and Brand \u0026amp;amp; Creative to lift conversion across the funnel — landing pages, intake flows, creative, social proof, and bilingual experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run message and creative testing with statistical discipline, and define how product marketing’s impact is measured across conversion, activation, retention, and message performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the feedback loops that turn results into sharper messaging, better experiences, and clearer roadmap signal.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years in product or lifecycle marketing, including direct ownership of positioning, messaging, and go-to-market for a product or service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of turning customer or audience insight into positioning and messaging that measurably moved conversion, activation, or retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong qualitative and quantitative research skills — audience research, segmentation, and message testing — and the ability to synthesize them into a clear narrative.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent writing and storytelling; you can make complex things simple and write for real people, not just buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering closely with product and design to shape a roadmap and launch new features or experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with data and measurement — funnel metrics, A/B testing, and cohort and retention thinking — and fluency partnering with analytics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating in early-stage, high-growth environments with high ambiguity, minimal process, and direct accountability for outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A systems mindset — you improve outcomes with better research, messaging, and repeatable workflows, not just more output.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep alignment with Pair Team’s mission and a commitment to advancing equitable care for underserved communities.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Bonus Points for any of the following:\u0026lt;/em\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consumer or direct-to-patient lifecycle marketing experience (welcome, onboarding, retention).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Healthcare, Medicaid, Medicare, or other regulated-industry experience, with working knowledge of HIPAA and patient-outreach best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing AI or technology products, especially to non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (English/Spanish) or experience marketing to bilingual and multicultural audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Care comes first: \u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $180,000 - $200,000\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% company-sponsored short and long-term disability and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Subsidized backup childcare and caregiver supports through Wellthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work entirely from the comfort of your own home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4072927002,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8606756002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8673874002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6464447002,"location":{"name":"Huntington Beach, California"},"metadata":null,"id":8673874002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"449","title":" Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-08-03T15:34:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;469\u0026quot; data-end=\u0026quot;662\u0026quot;\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through a new field-based care management pilot focused on improving patient engagement and access to care.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;664\u0026quot; data-end=\u0026quot;1126\u0026quot;\u0026gt;The \u0026lt;strong data-start=\u0026quot;668\u0026quot; data-end=\u0026quot;694\u0026quot;\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to our members where they are, both at home and in the community. This role focuses on hands-on, relationship-based support through in-person visits, new patient onboardings, and field-based outreach. Field Care Coordinators help members overcome barriers to care by assisting with everything from care plan follow-up and blood pressure checks to grocery or care package drop-offs.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;The expectation for this role is to be in the field meeting patients three to five times per week. This is a full-time, field-based position requiring regular travel within your assigned region.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of professional experience, preferably\u0026amp;nbsp; in case management, care coordination, or community-based services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near Orange County with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $30/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080706002,"name":"Orange County","location":"Orange, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8673874002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8673647002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6464447002,"location":{"name":"Irvine, California"},"metadata":null,"id":8673647002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"449","title":"Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-08-03T15:22:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;469\u0026quot; data-end=\u0026quot;662\u0026quot;\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through a new field-based care management pilot focused on improving patient engagement and access to care.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;664\u0026quot; data-end=\u0026quot;1126\u0026quot;\u0026gt;The \u0026lt;strong data-start=\u0026quot;668\u0026quot; data-end=\u0026quot;694\u0026quot;\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to our members where they are, both at home and in the community. This role focuses on hands-on, relationship-based support through in-person visits, new patient onboardings, and field-based outreach. Field Care Coordinators help members overcome barriers to care by assisting with everything from care plan follow-up and blood pressure checks to grocery or care package drop-offs.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;The expectation for this role is to be in the field meeting patients three to five times per week. This is a full-time, field-based position requiring regular travel within your assigned region.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of professional experience, preferably\u0026amp;nbsp; in case management, care coordination, or community-based services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near Orange County with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $30/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080706002,"name":"Orange County","location":"Orange, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8673647002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8673847002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6464447002,"location":{"name":"Santa Ana, California"},"metadata":null,"id":8673847002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"449","title":"Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-08-03T15:34:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;469\u0026quot; data-end=\u0026quot;662\u0026quot;\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through a new field-based care management pilot focused on improving patient engagement and access to care.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;664\u0026quot; data-end=\u0026quot;1126\u0026quot;\u0026gt;The \u0026lt;strong data-start=\u0026quot;668\u0026quot; data-end=\u0026quot;694\u0026quot;\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to our members where they are, both at home and in the community. This role focuses on hands-on, relationship-based support through in-person visits, new patient onboardings, and field-based outreach. Field Care Coordinators help members overcome barriers to care by assisting with everything from care plan follow-up and blood pressure checks to grocery or care package drop-offs.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;The expectation for this role is to be in the field meeting patients three to five times per week. This is a full-time, field-based position requiring regular travel within your assigned region.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of professional experience, preferably\u0026amp;nbsp; in case management, care coordination, or community-based services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near Orange County with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $30/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080706002,"name":"Orange County","location":"Orange, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8673847002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8673618002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6464447002,"location":{"name":"Anaheim, California"},"metadata":null,"id":8673618002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"449","title":"Field Care Coordinator / Field Case Management ","company_name":"Pair Team","first_published":"2026-08-03T15:20:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;469\u0026quot; data-end=\u0026quot;662\u0026quot;\u0026gt;Pair Team is expanding its partnership with one of our largest health plan partners through a new field-based care management pilot focused on improving patient engagement and access to care.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;664\u0026quot; data-end=\u0026quot;1126\u0026quot;\u0026gt;The \u0026lt;strong data-start=\u0026quot;668\u0026quot; data-end=\u0026quot;694\u0026quot;\u0026gt;Field Care Coordinator\u0026lt;/strong\u0026gt; plays a critical role in bringing care directly to our members where they are, both at home and in the community. This role focuses on hands-on, relationship-based support through in-person visits, new patient onboardings, and field-based outreach. Field Care Coordinators help members overcome barriers to care by assisting with everything from care plan follow-up and blood pressure checks to grocery or care package drop-offs.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;1128\u0026quot; data-end=\u0026quot;1324\u0026quot;\u0026gt;The expectation for this role is to be in the field meeting patients three to five times per week. This is a full-time, field-based position requiring regular travel within your assigned region.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Serve as the primary point of contact for members with complex medical, behavioral, and social needs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet members in person at their homes, in the community, or at partner organizations to complete new patient onboardings, deliver care packages, or collect health readings such as blood pressure\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person visits to assess member needs, provide ongoing support, and encourage adherence to care plans\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Support care continuity by collaborating with internal care team members including Nurses and Behavioral Health Care Managers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Identify and address barriers to care such as transportation, medication access, or health literacy challenges\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and maintain individualized care plans and ensure follow-up on all interventions and goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Maintain accurate and timely documentation of all member interactions and care coordination activities\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advocate for member needs within the healthcare and social support systems\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in collaborative care meetings with other members of the care team to review patient panels, discuss progress, and align on care plans\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of professional experience, preferably\u0026amp;nbsp; in case management, care coordination, or community-based services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physical location in or near Orange County with familiarity of the local community and resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation for regular field visits, including patient homes, clinics, community-based organizations, and partner sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and current auto liability insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cultural fluency and the ability to build trust with diverse populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of empathy and ability to remain patient when faced with adversity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work collaboratively in a multidisciplinary care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational skills and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical skills and comfort learning new systems; experience with tools such as Google Suite, Slack, CRM databases, and basic Excel, Word, email, and video conferencing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection for documentation and team communication\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: $30/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4080706002,"name":"Orange County","location":"Orange, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8673618002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8646161002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6452967002,"location":{"name":"California"},"metadata":null,"id":8646161002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"443","title":"Field Hospital Enrollment Specialist (Bilingual Spanish)","company_name":"Pair Team","first_published":"2026-07-22T16:36:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Field Hospital Enrollment Specialist\u0026lt;/strong\u0026gt; serves as Pair Team’s on-site presence within hospital emergency departments and inpatient units. This role is responsible for identifying eligible Medi-Cal and Medicare patients, educating them about Enhanced Care Management, and supporting enrollment into Pair Team’s care navigation program before or shortly after discharge.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a patient-facing outreach role embedded within a fast-paced hospital environment. You will work closely with hospital social workers, case managers, nurses, registration teams, and other hospital staff to identify eligible patients and create a smooth enrollment experience. This role does not provide clinical care, conduct assessments, or perform ongoing care coordination. This role will be based on-site at one of Pair Team’s hospital partner locations in Fresno County, Stanislaus County, or Los Angeles County.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Review daily patient census reports and partner with hospital teams to identify and prioritize eligible Medi-Cal and Medicare patients.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Conduct in-person bedside outreach in emergency departments, observation units, triage areas, and inpatient units.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Verify patient eligibility, including active coverage, health plan, and current care management enrollment status.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Educate patients and families about Pair Team’s Enhanced Care Management program.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Enroll eligible and consenting patients before discharge whenever possible.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Document outreach attempts, patient status, attestations, and enrollment activity in Pair Team’s electronic medical record.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Coordinate warm handoffs and communicate pending follow-up needs to Pair Team and hospital partners.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in shift huddles, department check-ins, and hospital workflow meetings as needed.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Build strong working relationships with hospital registration, social work, case management, nursing, and unit leadership.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Escalate census delays, access issues, low referral volume, and other workflow barriers to the appropriate Pair Team leader.\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bilingual fluency in English and Spanish is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of experience in patient outreach, community health, enrollment, patient navigation, care coordination, or a related healthcare setting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience working in a hospital, emergency department, inpatient unit, or other clinical environment strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience communicating effectively with patients from diverse cultural, socioeconomic, and health backgrounds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to explain healthcare programs clearly, answer questions, and build trust with patients and families.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort approaching patients in person and working independently within a busy hospital environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organization, follow-through, and documentation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Google Workspace, spreadsheets, electronic medical records, and web-based platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A valid, active driver’s license and reliable transportation are required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to consistently commute to the assigned hospital location.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary: \u0026lt;strong\u0026gt;$28/hr - $30/hr\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible for a monthly performance-based incentive based on meeting or exceeding enrollment targets, subject to eligibility, documentation accuracy, quality standards, and program compliance.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend for your WFH days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Gas reimbursements\u0026lt;/strong\u0026gt; for your on-site engagement days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy -- take the time you need to recharge!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide all of the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4058721002,"name":"Fresno County","location":"Fresno, California, United States","child_ids":[],"parent_id":null},{"id":4058722002,"name":"Los Angeles County","location":"Los Angeles, California, United States","child_ids":[],"parent_id":null},{"id":4080683002,"name":"Merced County","location":"Merced, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8646161002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8691606002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6472677002,"location":{"name":"Remote, United States"},"metadata":null,"id":8691606002,"updated_at":"2026-08-07T13:03:47-04:00","requisition_id":"454","title":"Operations Support Associate (PST Hours, Remote Data Entry)","company_name":"Pair Team","first_published":"2026-08-07T13:03:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Operations Support Associate plays a key behind-the-scenes role in ensuring the Care Operations team is set up for success. This position supports the full patient life cycle, from enrollments and authorizations to reauthorizations and disenrollments, by executing accurate data entry, monitoring patient program statuses, and maintaining clear communication across internal teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a full-time, remote position within the United States. Training will take place during Pacific Time (PST) hours, after which regular working hours are 9:00 a.m.–5:30 p.m. in your local time zone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own key operational support initiatives that directly impact patient care delivery and health plan compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete critical data entry from internal care systems into health plan portals, trackers, and databases with exceptional accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process and monitor care management program authorizations, reauthorizations, and disenrollments to ensure patients maintain continuous access to care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively track approvals and status updates (via fax, email, or SFTP) and communicate timely updates to the care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain daily management of fax and voicemail queues to ensure all items are processed and cleared\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support process improvement projects related to enrollment, documentation, and compliance auditing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Care Operations and Compliance teams to ensure data integrity and timely submission of authorizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to ad hoc projects that enhance workflow efficiency and ensure accurate reimbursement for services rendere\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of healthcare operations or administrative experience in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Google Sheets or Microsoft Excel is required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong data entry accuracy and time management skills, with a commitment to maintaining 100% accuracy in all submissions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent attention to detail and ability to manage multiple high-volume workflows simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort navigating technology platforms such as Google Suite, Slack, and data management tools (e.g., Looker or comparable systems)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to adapt quickly as priorities shift across different projects and health plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills and a collaborative working style\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable, HIPAA-compliant workspace with a stable internet connection\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dedication to supporting underserved populations and improving access to high-quality car\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation: $22-$23\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work entirely from the comfort of your own home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4049250002,"name":"Care Operations","child_ids":[4108879002,4092179002,4092181002,4093826002],"parent_id":null}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8691606002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8662785002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6459201002,"location":{"name":"Remote, United States"},"metadata":null,"id":8662785002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"448","title":" People Business Partner ","company_name":"Pair Team","first_published":"2026-07-31T17:50:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we\u0026#39;re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. \u0026amp;nbsp;Our model has demonstrated real impact, including a\u0026amp;nbsp;\u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and a\u0026amp;nbsp;\u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, were not just delivering care - we\u0026#39;re building the future of more equitable, community-driven healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;span class=\u0026quot;C9DxTc \u0026quot;\u0026gt;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;Ztu2ge C9DxTc \u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span class=\u0026quot;C9DxTc \u0026quot;\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In the News\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is looking for a People Business Partner to help scale the people infrastructure behind a fast-growing, operations-heavy organization. This role will partner closely with Clinical and Operations leaders to strengthen manager effectiveness, organizational design, performance practices, employee relations, and overall team health as we continue to grow. You’ll be a strategic thought partner to leaders while also helping build, improve, and drive key people initiative This is a fully remote position (PST required) reporting to the Manager, People Business Partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll have broad exposure across the business and play a key part in strengthening the people programs and infrastructure that support a scaling organization. You’ll help lead and improve core people programs like performance reviews, talent assessments, succession planning, and org design, while also supporting the day-to-day needs of a growing team. A major focus for this role is strengthening the quality of our company infrastructure so our teams can grow with more clarity, consistency, and support.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Clinical and Operations leaders to drive people strategy that supports business growth, team effectiveness, and organizational health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach managers through performance management, employee relations, team development, engagement, retention, and other day-to-day people matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and strengthen core people infrastructure, with ownership or partnership on programs like performance reviews, talent assessments, succession planning, and organizational planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and support cross-functional projects that improve how the business operates, including policy updates, job description work, organizational design, team planning, and process improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with leaders to translate company and team OKRs into people strategies that drive execution and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify organizational risks, talent gaps, and manager support needs, and proactively recommend solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with leaders through change management efforts as teams evolve, scale, or reorganize\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Employee Relations Specialist to identify employee relations trends, surface risks, and recommend solutions that improve manager support and team effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data, trends, and business context to guide recommendations and solve complex people challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure compliance with applicable employment laws, policies, and people practices across a distributed workforce\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in HR or People roles, including direct experience as a People Business Partner or HR Business Partner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting large, non-exempt employee populations, ideally in healthcare, clinician-facing, or other licensure-driven environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of California labor laws and HR best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior startup experience, ideally within Seed to Series B companies during periods of rapid growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business partnership skills with the ability to build credibility and trust with leaders across operations-heavy teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience coaching managers through performance management, employee relations, team effectiveness, and organizational change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or improving people programs and infrastructure, not just maintaining existing processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management and execution skills, with the ability to move between strategy and detail seamlessly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven mindset with the ability to use metrics and trends to inform decisions and recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong judgment, follow-through, and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with the ability to navigate sensitive situations with empathy, clarity, and discretion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and self-directed, with the ability to work effectively in a remote environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mission-driven and excited by the opportunity to support teams improving healthcare access and outcomes for underserved communities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Base salary: $115,000 – $130,000\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% company-sponsored short and long-term disability and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Subsidized backup childcare and caregiver supports through Wellthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work entirely from the comfort of your own home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4081690002,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8662785002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8692269002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":6470769002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8692269002,"updated_at":"2026-08-07T16:51:31-04:00","requisition_id":"453","title":"Project Manager, Central \u0026 Care Operations","company_name":"Pair Team","first_published":"2026-08-07T16:51:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At \u0026lt;strong\u0026gt;Pair Team\u0026lt;/strong\u0026gt;, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serve the most underserved populations. As a tech-enabled medical group, we deliver whole-person care—clinical, behavioral, and social—by partnering with organizations deeply connected to the communities we serve.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re building a powerful care management service and platform that leverages AI and automation to scale meaningful, human-centered care. Our work is driven by top talent across clinical care, technology, product, and operations—working together to improve access and outcomes for all our patients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need Medicaid members. Our model has demonstrated real impact, including a \u0026lt;strong\u0026gt;58% reduction in emergency department visits\u0026lt;/strong\u0026gt; and a \u0026lt;strong\u0026gt;29% reduction in hospital admissions\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we’re not just delivering care—we’re building the future of a more equitable, community-rooted Medicaid system.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios: \u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Project Manager at Pair Team, you will drive the development and execution of high-impact initiatives that expand care access and improve outcomes for underserved populations. In this highly cross-functional role, you’ll lead mission-critical projects from concept through launch—shaping approaches to company operations while rolling up your sleeves to deliver results. Your work will directly influence how Pair Team scales its model and serves its most complex patients. This is a unique opportunity to execute and coordinate high-impact initiatives at a fast-growing, mission-driven company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a fully remote position reporting up to the SVP of Central Operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead high-priority operational initiatives from conception to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage complex, cross-functional projects, such as new program launches, backend operational efficiencies, and AI-driven quality improvements, for example\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose and resolve operational bottlenecks by bringing in new capabilities and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a nimble, generalist problem-solver who can deploy quickly and effectively to the most urgent, high-leverage opportunities across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with stakeholders to align on goals, measure outcomes, and iterate on programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build scalable systems that support growth and improve performance of both clinical and non-clinical teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience in operations, project management, consulting, or healthcare delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a high-growth healthcare company—preferably one serving Medicaid or Medicare patients in a value-based care model.\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ideally, including Medicare risk adjustment and/or revenue cycle management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead large, ambiguous, cross-functional initiatives from 0 to 1.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management skills with the ability to set priorities, create structure, and drive execution across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset with systems-building instincts and a track record of driving execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity: \u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt; We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Break through walls: \u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself: \u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Care comes first: \u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $105,000 - $125,000 (depending on experience)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental \u0026amp;amp; vision with HSA/FSA and company HSA contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remote-first with equipment and $100/mo home office stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible PTO and 12 paid holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid life, disability \u0026amp;amp; AD\u0026amp;amp;D\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Backup childcare, caregiver concierge, and financial guidance resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel reimbursements for occasional travel for projects (estimated 1-2x/yr)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4115235002,"name":"Central Ops","child_ids":[],"parent_id":null}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8692269002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8580724002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":6427332002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8580724002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"429","title":"Senior Accountant","company_name":"Pair Team","first_published":"2026-06-09T18:40:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, we deliver medical, behavioral, and social care by integrating shelters, pantries and other community-based organizations into our whole-person model. As California’s largest complex care provider, we’ve proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively. Once scaled nationally, our approach would save tax payers $150B per year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;With our years of experience and vast data collected, we are now building an AI platform that embeds social work agents across the safety net to truly unify our fragmented healthcare and welfare system. By scaling our country’s frontline medical and social services workforce, we aim to bring high-touch care to everyone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Pair Team, we’re not just delivering care—we’re transforming it. We’re building a future where high-touch, community-driven care is accessible to everyone, especially the most underserved.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://link.springer.com/article/10.1007/s11606-025-09839-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Journal of General Internal Medicine: \u0026lt;/strong\u0026gt;A Novel Intervention for Medicaid Beneficiaries with Complex Needs\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;We\u0026#39;re hiring a Senior Accountant to play a key role in building our world-class accounting function. In this role will own significant areas of the accounting operation, strengthen our accounting foundation, and help prepare the company for its first external audit.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This is a high-impact role for someone who enjoys operating at the intersection of execution and systems-building. You\u0026#39;ll be responsible for ensuring accounting processes are accurate, scalable, and audit-ready while identifying opportunities to improve controls, automate workflows, and strengthen financial operations. You\u0026#39;ll partner closely with leadership and stakeholders across finance, operations, strategy, data, r\u0026amp;amp;d, people, and business teams to implement scalable solutions that enable long-term growth.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This is a fully remote position reporting up to the Controller.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prepare for and support in GAAP financial audit\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support in resolving key issues, and identifying opportunities that drive consistent, timely, and accurate revenue reporting and reconciliations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support month end close, reporting, reconciliations, and other accounting activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure timely and accurate financial reporting, perform monthly and quarterly flux analyses for the balance sheet and income statement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with payroll accounting, including accruals, reconciliations, and period end close activities; ensure accurate recording of compensation expenses and related liabilities in compliance with GAAP and company policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support JE for intercompany transactions and reconciliations across entities; ensure accurate eliminations and timely settlement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve financial and accounting processes, including systems, tools, software, and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and develop AP process for month end close activities, including accrual process and aged payable review\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA/BS in Accounting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of accounting experience \u0026lt;em\u0026gt;ideally with some experience in a healthcare organization and/or high-growth startup\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with GAAP accounting standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with accounting software and ERP systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Accounts Payable expertise, including invoice processing, vendor management, purchasing workflows, and process development\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to multitask, prioritize, and manage projects and tasks\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting building processes, procedures, and workflows that enable sustainable business scaling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership mindset – own driving results for the mission, business, and customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration skills with thought partners from engineering, design, data science, and operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Bonus points for any of the following:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Experience working with healthcare organizations in MSO/PC structures\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;A CPA designation\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;F\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;amiliarity with healthcare financial models, including per-member-per-month (PMPM), Medicare reimbursement, and shared savings arrangements\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Experience with modern accounting, payroll, and business intelligence tools such as QuickBooks Online, NetSuite, Rillet, Rippling, Runway, Looker (or similar: Power BI, Tableau, etc.)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Proven track record of supporting an accounting ecosystem (Financial ERP or payable software) implementations\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Prior experience working with external auditors\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity: \u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt; We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Break through walls: \u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself: \u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Care comes first: \u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $120,000 - $140,000\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% company-sponsored short and long-term disability and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Subsidized backup childcare and caregiver supports through Wellthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work entirely from the comfort of your own home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4093824002,"name":"Finance","child_ids":[],"parent_id":4093822002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8580724002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8580695002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":6427324002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8580695002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"428","title":"Senior Security Engineer","company_name":"Pair Team","first_published":"2026-06-11T00:32:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is building a new kind of healthcare system across Medicaid, Medicare, and public assistance programs: one that recognizes that access to housing, nutritious food, and reliable transportation are just as critical to health as having the right medications or seeing a doctor.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a public benefit corporation and AI-enabled medical group, we partner with shelters, food pantries, and community organizations to deliver “whole-person” care to the 115 million Americans who rely on the safety net. We are currently the largest complex care provider in California with over 500 employees and are expanding nationally. Our model replaces fragmented healthcare and social services systems with one trusted relationship for all medical, behavioral, and social needs.\u0026amp;nbsp; We improve access, build trust, and dramatically lower costs (52% fewer ER visits, 26% fewer hospitalizations). Our model is a rare combination of saving tax payer dollars ($150B annually at scale) while putting people on an upward life trajectory. At national scale, this approach would save taxpayers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These outcomes are driven by the AI-first, whole-person infrastructure we are building — a platform that connects healthcare and social-service organizations into a unified network. Leveraging our vast data and years of operational experience, we are building the agentic infrastructure for the safety net to coordinate care, automate operations, and learn from every patient interaction to continuously improve outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Read more about the AI-First Medicaid System we are building \u0026lt;a href=\u0026quot;http://bit.ly/ai-first-medicaid\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;\u0026lt;strong\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes: \u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch: \u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://link.springer.com/article/10.1007/s11606-025-09839-2\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Journal of General Internal Medicine: \u0026lt;/strong\u0026gt;A Novel Intervention for Medicaid Beneficiaries with Complex Needs\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a HIPAA-regulated, AI-native company, security is foundational to our ability to serve patients. As our platform, AI capabilities, and regulatory footprint continue to grow, we\u0026#39;re looking for our first dedicated Security Engineer to help scale our security posture alongside the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a highly hands-on engineering role. You\u0026#39;ll own the implementation of security controls across applications, cloud infrastructure, AI systems, and compliance-driven initiatives. You\u0026#39;ll help secure patient-facing voice agents, LLM-powered workflows, internal developer tooling, and a growing ecosystem of vendors and integrations. You\u0026#39;ll partner closely with Engineering and IT to remediate findings, improve our security foundations, and build systems that enable the company to move quickly and safely.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who enjoys building—an engineer who wants to write code, automate workflows, strengthen infrastructure, and help shape security at a company using AI to improve healthcare access for underserved communities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a fully remote position reporting up to the IT Lead.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own vulnerability management, dependency security, threat modeling, security code reviews, and remediation of penetration test findings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen our AWS security posture, identity and access management (IAM, SSO, SAML, SCIM), endpoint security, threat detection, and incident response capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement security controls for AI-powered products and workflows, including protections against prompt injection, data leakage, and other AI-specific risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build technical safeguards that enable the secure use of PHI and sensitive data within LLM-powered systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and maintain the technical controls, evidence, and security practices required to support HIPAA, SOC 2, and other compliance programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI-powered tooling, automation, and modern security platforms to scale security impact across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build self-service security solutions, paved roads, and runbooks that help engineers move quickly while maintaining strong security standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Engineering and IT to deliver pragmatic, scalable security solutions that support product velocity and business growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a force multiplier for the Pod-Infra team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Need\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of Security Engineering experience, with significant depth in either application security or infrastructure/cloud security and working proficiency in the other\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong AWS and cloud security expertise, including IAM, identity management (SSO, SAML, SCIM), network security, secrets management, and cloud-native security tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on software engineering experience with the ability to read, review, and ship production code in Python and/or TypeScript. Ruby experience is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing technical controls in regulated environments such as HIPAA, SOC 2, HITRUST, PCI, or similar compliance frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated fluency with AI and LLM-powered tools, including practical experience incorporating them into day-to-day engineering workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of AI security concepts, including prompt injection, AI agent guardrails, data governance, PHI handling, and AI vendor risk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builder mindset with a bias toward execution, ownership, and practical problem-solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership mindset – own driving results for the mission, business, and customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration skills with thought partners from engineering, product, and legal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Bonus Points for the following:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A consulting or advisory background\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience as an early security hire at a startup, particularly as the first or early security engineer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience securing consumer-facing or patient-facing AI products and applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to open-source security projects, security tooling, and/or published security research\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CISSP, OSCP, AWS Security Specialty, or similar certifications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead with integrity: \u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt; We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Break through walls: \u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Act beyond yourself: \u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Care comes first: \u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $170,000 - $190,000\u0026lt;em\u0026gt; (depending on experience)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive medical, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% company-sponsored short and long-term disability and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Subsidized backup childcare and caregiver supports through Wellthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work entirely from the comfort of your own home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4099396002,"name":"Engineering","child_ids":[],"parent_id":4049249002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8580695002/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/pairteam/jobs/8520897002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6403488002,"location":{"name":"Remote (United States)"},"metadata":null,"id":8520897002,"updated_at":"2026-08-05T14:58:24-04:00","requisition_id":"409","title":"Staff Product Manager (AI Care Management)","company_name":"Pair Team","first_published":"2026-06-17T20:51:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Pair Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Pair Team is building a new kind of healthcare system across Medicaid, Medicare, and public assistance programs: one that recognizes that access to housing, nutritious food, and reliable transportation are just as critical to health as having the right medications or seeing a doctor.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a public benefit corporation and AI-enabled medical group, we partner with shelters, food pantries, and community organizations to deliver “whole-person” care to the 115 million Americans who rely on the safety net. We are currently the largest complex care provider in California with over 500 employees and are expanding nationally. Our model replaces fragmented healthcare and social services systems with one trusted relationship for all medical, behavioral, and social needs.\u0026amp;nbsp; We improve access, build trust, and dramatically lower costs (52% fewer ER visits, 26% fewer hospitalizations). Our model is a rare combination of saving tax payer dollars ($150B annually at scale) while putting people on an upward life trajectory. At national scale, this approach would save taxpayers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These outcomes are driven by the AI-first, whole-person infrastructure we are building — a platform that connects healthcare and social-service organizations into a unified network. Leveraging our vast data and years of operational experience, we are building the agentic infrastructure for the safety net to coordinate care, automate operations, and learn from every patient interaction to continuously improve outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://streaklinks.com/BoC7cKKoaE6VcHOVAgE5xHcD/https%3A%2F%2Fwww.forbes.com%2Fsites%2Fstevenaquino%2F2023%2F08%2F17%2Ffor-pair-team-accessibility-is-about-delivering-healthcare-to-those-who-need-it-the-most%2F%3Fsh%3D4d4189d2b077?email=rosina%40bamtheagency.com\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Forbes:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://techcrunch.com/2023/11/28/building-for-medicaids-regulatory-moment-with-neil-batlivala-from-pair-team/\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;TechCrunch:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Building for Medicaid’s regulatory moment with Neil Batlivala from Pair Team\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://www.axios.com/pro/health-tech-deals/2023/10/19/pair-team-collects-9m-for-medicaid-based-care\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Axios:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Pair Team collects $9M for Medicaid-based care\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Staff PM on Pod-Agents, you will own the product vision and roadmap for our AI agent platform: the system that helps frontline care managers do their best work, reducing administrative burden, surfacing the right information at the right time, and creating more space for human connection with the patients who need it most.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-autonomy IC role that sits at the intersection of clinical reality and technical possibility. You\u0026#39;ll work directly with engineering, clinical operations, and our Chief Medical Officer to define what we build, why it matters, and how we know it\u0026#39;s working. You\u0026#39;ll be the connective tissue between care teams who understand the problem and engineers who can solve it.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with product leadership to define and drive the Pod-Agents roadmap, from discovery through pilot, GA, and ongoing iteration. You\u0026#39;ll contribute to strategy, own the specs, and drive execution on one of our most technically ambitious product areas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with our CMO and clinical operations team to deeply understand how care managers work, where AI can genuinely help, and where humans need to stay in the loop.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define what good looks like for AI agent features, including evaluation frameworks, success metrics, and feedback loops that tell you whether the product is actually working in the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clear, opinionated specs that give engineers and designers the context they need to build the right thing: not requirements documents, but decision documents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate ambiguity with confidence. This is greenfield product work in a regulated domain. You\u0026#39;ll make good calls with incomplete information and know when to slow down and learn more before moving forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a cross-functional thought partner across Pod-Agents, ECM, and Access, helping connect the dots between what we\u0026#39;re building and Pair Team\u0026#39;s broader care delivery model and partner programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who to Are \u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Domain-Fluent Clinical Builder.\u0026lt;/strong\u0026gt; You\u0026#39;ve built products that touch real care workflows, for care managers, clinicians, health plans, or patients, and you take clinical context seriously. You know how to learn a domain fast, you ask the right questions, and you don\u0026#39;t ship things that would make a care manager\u0026#39;s day harder.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Staff-Level IC.\u0026lt;/strong\u0026gt; You operate with the strategic horizon and independence expected at this level. You shape direction, not just execution. You can walk into an ambiguous problem space and come out with a point of view worth arguing for.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Product Pragmatist.\u0026lt;/strong\u0026gt; You\u0026#39;ve shipped AI or ML-powered features and you understand what makes them hard: evaluation, uncertainty, hallucination risk, and the gap between what works in a demo and what works in production. You have strong opinions about where AI earns its place in a clinical workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear Thinker, Strong Writer.\u0026lt;/strong\u0026gt; You write specs that people actually read. You can distill complex tradeoffs into clear recommendations for engineering, clinical leadership, and executives. You treat the written word as a core product tool.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Regulatory-Aware.\u0026lt;/strong\u0026gt; You\u0026#39;ve navigated compliance constraints, including HIPAA, CMS requirements, and value-based care structures, as a real part of product design. Not a checkbox, but a design input.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Need\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of product management experience, with at least 3 years in healthcare, care delivery, or a similarly regulated and complex domain.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience operating as a staff-level IC PM, owning roadmap direction, writing crisp specs, and influencing outcomes across engineering and clinical stakeholders without formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building products that touch clinical workflows, whether for care managers, clinicians, health plans, or patients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping AI or ML-powered features with hands-on involvement in defining evaluation criteria, success metrics, and post-launch iteration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication. You write specs that move teams forward and can explain complex tradeoffs clearly to both technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with compliance and regulatory constraints as first-class product inputs, not afterthoughts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Bonus Points for the following:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Medicare Advantage, Enhanced Care Management (ECM), D-SNPs, or similar Medicaid/Medicare programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background building tools for complex care populations, including dual-eligible, Medicaid, or high-acuity patients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with agentic AI systems, LLM-based product development, or clinical decision support tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a value-based care company, care management organization, or digital health startup.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Values\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Lead with integrity:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Embrace challenges:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Break through walls:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Act beyond yourself:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build each other up and respect boundaries. We seek first to understand and assume positive intent.\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Care comes first:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Because We Value You\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary: $215,000 - $245,000\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity compensation package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation policy – take the time you need to recharge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive health, vision \u0026amp;amp; dental insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;$50 employer contribution to active HSA accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k through Guideline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance and AD\u0026amp;amp;D\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work entirely from the comfort of your own home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly $100 work from home expense stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We provide the equipment needed for the role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Opportunity for rapid career progression with plenty of room for personal growth!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Pair Team participates in E-Verify to verify employment eligibility for new hires.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We do not conduct any TA business outside of our @\u0026lt;a href=\u0026quot;http://pairteam.com/\u0026quot;\u0026gt;pairteam.com\u0026lt;/a\u0026gt; emails.\u0026lt;/strong\u0026gt; If you’re ever concerned about spam or fraudulent activity, please reach out to \u0026lt;a href=\u0026quot;mailto:recruiting@pairteam.com\u0026quot;\u0026gt;recruiting@pairteam.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt; Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we\u0026#39;re unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4099394002,"name":"Product Management","child_ids":[],"parent_id":4049249002}],"offices":[{"id":4040888002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}],"ai_disclaimer":"\u003cp\u003ePair Team values transparency. We may use assistive AI in the application process for this role (e.g., in processing applications, note-taking for interviews, etc.) We do not use AI for automated decision-making. Recruiters and hiring managers are responsible for all hiring decisions.\u003c/p\u003e","include_ai_disclaimer":true,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8520897002/ai_opt_out"}],"meta":{"total":56}}