{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/outschool/jobs/4690260006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4552155006,"location":{"name":"Remote (U.S. \u0026 Canada)"},"metadata":null,"id":4690260006,"updated_at":"2026-08-07T16:11:31-04:00","requisition_id":"114","title":"Director of Data","company_name":"Outschool","first_published":"2026-06-18T13:43:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;The Company:\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.\u0026lt;/p\u0026gt;\nWe\u0026#39;ve made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We\u0026#39;re proud to have served over 1.5M passionate learners with more than $100M in annual bookings.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring a Director of Data to lead Outschool’s Data team, responsible for both developing infrastructure, pipelines, and tools to power Outschool’s data needs, as well as providing analytics and insights to steer the company toward high-quality, data-informed decisions. This is a critical leadership role that combines data strategy, people leadership, and strong hands-on technical contribution. The ideal candidate will shape Outschool’s data foundations, improve self-serve analytics tools and resources, and build applied AI / ML capabilities while working across the business to find new ways to create impact with data.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, mentor, and grow a small but mighty data team while remaining hands-on with data architecture, modeling, technical direction, and analytics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute directly as an individual contributor, particularly in data engineering, data infrastructure, and analytics engineering, helping establish high standards for data quality, reliability, and usability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead data strategy and execution across Outschool’s core data systems, including Redshift, dbt, and Opensearch, and self-serve tools such as Omni, Amplitude, and Statsig.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Product, Engineering, Marketing, Operations, Finance, and other teams to deliver trusted, decision-ready data resources and analytics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with senior leadership to align on strategy, priorities, metrics, experimentation practices, and long-term roadmap planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a culture of data quality, ownership, documentation, self-service, experimentation, and continuous improvement through mentorship and feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead adoption of self-serve data practices across the organization, ensuring teams can access and use data effectively without requiring significant centralized support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help define and implement modern data practices that improve speed, trust, discoverability, and leverage across analytics, experimentation, and applied AI / ML.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Desired Experience \u0026amp;amp; Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in data engineering, analytics engineering, analytics, data science, ML, software engineering, or related technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of management experience leading data, analytics, engineering, or ML teams, with demonstrated proficiency in performance management, career development, and people logistics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with modern data infrastructure and analytics engineering, including SQL, dbt, data modeling, pipeline reliability, and warehouse architecture, as well as building self-serve analytics systems and practices using tools such as Omni, Looker, Amplitude, Statsig, Mode, Hex, or similar platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with deep analytics / data science, including influencing stakeholders with data-informed decisions and strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience balancing data leadership responsibilities with hands-on technical contribution, especially in data engineering, data infrastructure, or analytics engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead multiple complex data initiatives from planning through execution and adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience leveraging experimentation, A/B testing, analytics, and metrics to inform decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to align data strategy and execution with broader business, product, and engineering priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to guide ML Engineering work in areas such as search, recommendations, personalization, or applied automation, even if not personally the deepest ML practitioner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and stakeholder management skills across technical, non-technical, and executive audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Other Considerations:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in EdTech or building products for learners, educators, or families\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with search, discovery, recommendations, or marketplace systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Redshift, dbt, Opensearch, Omni, Amplitude, or Statsig\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a fast-paced startup or high-growth company\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For Canadian-based candidates, compensation range for this role is $216,000 - $297,000 CAD annually.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is available in the following US Pay Zones:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;US Tiers\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 1: San Francisco Bay Area and New York City, and Seattle Metro\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 3: All other cities and states\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;US Pay Zones\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 1: $248,000 - $341,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 2: $210,800 - $289,850\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 3: $186,000 - $255,750\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Benefits \u0026amp;amp; Culture:\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shared Financial Success: Competitive salaries, stock options, and retirement plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health: Comprehensive medical, dental, vision, disability, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness: Annual wellness stipend, access to coaching \u0026amp;amp; therapy, and pet wellness plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO \u0026amp;amp; Family Benefits: Generous PTO and family leave policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid \u0026amp;amp; Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org’s nonprofit programs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you require a reasonable accommodation to participate in the job application or interview process, please contact \u0026lt;a href=\u0026quot;mailto:recruiting@outschool.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;recruiting@outschool.com\u0026lt;/a\u0026gt;.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Benefits packages are included for full-time employees only. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Please note benefits and perks may vary for employees based outside of the US and Canada.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission\u0026amp;nbsp;or we may ask if you would like us to retain it later should there be consideration (this is not typical at all).\u0026amp;nbsp; If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our \u0026lt;a href=\u0026quot;https://outschool.com/pages/privacy-Emp\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Employee/Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026amp;nbsp;for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4003388006,"name":"Engineering","child_ids":[],"parent_id":4003236006}],"offices":[{"id":4001553006,"name":"Remote (U.S. \u0026 Canada)","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/outschool/jobs/4689711006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4551862006,"location":{"name":"Remote (U.S. \u0026 Canada)"},"metadata":null,"id":4689711006,"updated_at":"2026-08-07T16:12:02-04:00","requisition_id":"113","title":"Director of Infrastructure Engineering","company_name":"Outschool","first_published":"2026-07-30T16:07:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;The Company:\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.\u0026lt;/p\u0026gt;\nWe\u0026#39;ve made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We\u0026#39;re proud to have served over 1.5M passionate learners with more than $100M in annual bookings.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Outschool is hiring a Director of Infrastructure Engineering to lead our Infrastructure and Platform team, whose mission is to accelerate innovation and deliver operation stability through a combination of robust infrastructure, principled platformization, and empowering DevX.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own hard problems, from deep-diving into a full infrastructure stack, to up-leveling DevX, to establishing automations, to hardening security, to evolving systems to be AI-native, to developing platform components. You will succeed with both strong organizational and people leadership skills, as well as exceptional hands-on development skills.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You might be a great fit for this role if:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a deep infrastructure expert familiar with all common modern infra technologies, and you thrive in diving into details\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You understand platformization, and have deep experience building platform components that are principled, efficient, usable, and maintainable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience as an engineering manager in a fast-paced startup or growth-stage company, and enjoy supporting teams through change and scale, including managing engineers across multiple sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring strong technical judgment and a track record of leading engineering teams that ship impactful systems quickly and iteratively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re passionate about education, access, and user experience, and motivated by a mission-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy balancing technical decision-making with coaching, and you’re committed to building inclusive, high-performing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You excel at owning and driving engineering roadmaps; collaborating with cross-functional partners to prioritize initiatives, align with business objectives, and ensure timely, high-quality execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, mentor and grow a multi-site team of 5-10 engineers while remaining hands-on with architecture, technical direction, as well as day-to-day development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish both short-term deliverables and long-term strategies across Outschool’s entire Infrastructure stack, including identifying and investing into opportunities for infra upgrade, platformization, and AI enablement as appropriate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Product, Design, Data, Marketing and Operations to deliver an exceptional systems and experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with senior leadership to align on strategy, metrics and priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion technical excellence and a culture of high ownership, providing mentorship, feedback, and support for the professional growth of engineers on your team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption of AI-development principles and agentic engineering workflows across the team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Desired Experience \u0026amp;amp; Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of software engineering experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of engineering management experience leading medium-sized teams, with demonstrated proficiency in performance management, career development, and people logistics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in infrastructure and platform engineering, including deep expertise with AWS, Postgres, Kubernetes, Redshift, Terraform, Cloudwatch, and more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with full-stack development using a combination of TypeScript, React, Node.js, GraphQL, and PostgreSQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with AI-native development paradigms and understands how to take teams through AI transformations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to oversee multiple parallel projects from planning to execution and on time delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to align team goals with business objectives and contribute to strategic planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in recruiting, hiring, and onboarding software engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and stakeholder management skills, both written and verbal\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Other Considerations:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in EdTech or building products for learners, educators, or families\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with infrastructure upgrades, migrations, and consolidations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in marketplace technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a fast-paced startup or high-growth company\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For Canadian-based candidates, compensation range for this role is $220,000 - $275,000 CAD annually.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is available in the following US Pay Zones:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;US Tiers\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 3: All other cities and states\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;US Pay Zones\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 1: $260,000 - $357,500\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 2: $221,000 - $303,875\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 3: $195,000 - $268,125\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Benefits \u0026amp;amp; Culture:\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shared Financial Success: Competitive salaries, stock options, and retirement plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health: Comprehensive medical, dental, vision, disability, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness: Annual wellness stipend, access to coaching \u0026amp;amp; therapy, and pet wellness plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO \u0026amp;amp; Family Benefits: Generous PTO and family leave policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid \u0026amp;amp; Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org’s nonprofit programs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you require a reasonable accommodation to participate in the job application or interview process, please contact \u0026lt;a href=\u0026quot;mailto:recruiting@outschool.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;recruiting@outschool.com\u0026lt;/a\u0026gt;.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Benefits packages are included for full-time employees only. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Please note benefits and perks may vary for employees based outside of the US and Canada.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission\u0026amp;nbsp;or we may ask if you would like us to retain it later should there be consideration (this is not typical at all).\u0026amp;nbsp; If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our \u0026lt;a href=\u0026quot;https://outschool.com/pages/privacy-Emp\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Employee/Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026amp;nbsp;for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4003388006,"name":"Engineering","child_ids":[],"parent_id":4003236006}],"offices":[{"id":4001553006,"name":"Remote (U.S. \u0026 Canada)","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/outschool/jobs/4698206006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4556034006,"location":{"name":"Remote (U.S. \u0026 Canada)"},"metadata":null,"id":4698206006,"updated_at":"2026-08-07T16:12:27-04:00","requisition_id":"116","title":"Public Funding Project Lead","company_name":"Outschool","first_published":"2026-07-22T18:19:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;The Company:\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.\u0026lt;/p\u0026gt;\nWe\u0026#39;ve made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We\u0026#39;re proud to have served over 1.5M passionate learners with more than $100M in annual bookings.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Outschool is on a path to become the leading Education Savings Account (ESA) platform in the country. Over the past few years we built the operations and systems that made that growth possible — entering new funding marketplaces, standing up reimbursement, and serving families across a fast-growing set of state programs. As the public-funding program matures from building new systems to running and scaling them, we’re creating this role to be the connective tissue that keeps it all moving — and continually makes it run better and scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Public Funding Project Lead leads cross-functional execution across Customer Experience, Marketing, Legal, Finance, and Product — turning strategy into coordinated, on-time delivery for launches, new-program onboarding, and reimbursement expansion. Just as importantly, you’ll be our internal expert on the ESA family: the person who lives and breathes the persona and makes sure everything we ship reflects how these families actually navigate their funding. You’ll also lead our push to use AI to work faster and more efficiently, turning manual processes into scalable automations.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the program’s work distributes to teams across the company, you’ll be the point person who keeps a multi-team effort aligned, spots risks before they become problems, brings deep ESA expertise to bear on our strategy, and raises the bar on how we execute.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At other companies, this role would be equivalent to a senior position. At Outschool we have decided to take an unconventional approach to titling that aligns with our values and is focused on impact above status. You can learn more about our titling philosophy here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional execution of public-funding and ESA initiatives across CX, Marketing, Legal, Finance, and Product — translating strategy into coordinated project plans, clear owners, and on-time delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trusted working relationships with the owners in each function — CX, Marketing, Legal, Finance, and Product — well enough to understand their real constraints and broker tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as Outschool’s internal ESA-family expert, bringing the lived persona into product, go-to-market, and support decisions, and pressure-testing our messaging and experience before it reaches families.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the project-management systems and operating cadence for the public-funding program — roadmaps, dependencies, status tracking, and clear decision-making across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive and coordinate AI-enabled efficiency — identify and (with engineering as needed) build automations such as order-fulfillment and invoicing workflows that reduce manual effort and help the program scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously look for ways to improve and scale ESA operations — spotting inefficiencies and bottlenecks, streamlining and automating workflows, and building processes that hold up as volume grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep our distributed operating model coordinated: ensure the teams that own individual pieces of public funding stay aligned, and proactively surface and resolve risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Partnerships Lead to coordinate the internal execution of partner-driven launches, keeping Product, CX, Legal, and Finance aligned as new partners and programs come online.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Desired Experience \u0026amp;amp; Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven project or program management experience leading cross-functional initiatives to on-time, on-budget delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of acting as a trusted partner across functions — not just tracking a plan, but building enough credibility with each team that they bring you problems early.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working through disagreement: can surface competing priorities between teams, facilitate toward a decision, and communicate tradeoffs and risks to stakeholders clearly, even without formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong operational and process orientation, with the ability to turn ambiguous, fast-changing requirements into clear, repeatable workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of not just running operations but improving them — finding efficiencies and building processes that scale with growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated use of AI tools to speed up delivery and improve efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of — or the ability to quickly ramp on — the ESA, public-funding, and homeschooling landscape and the families it serves.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Other Considerations:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lived experience with ESAs, homeschooling, or education-choice programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous EdTech or online-marketplace experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in startups, especially in the hypergrowth phase\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is available in the following US Pay Zones:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;US Tiers\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 3: All other cities and states\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;US Pay Zones\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 1: $165,600 - $227,700\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 2: $140,760 - $193,545\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 3: $124,200 - $170,775\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Benefits \u0026amp;amp; Culture:\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shared Financial Success: Competitive salaries, stock options, and retirement plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health: Comprehensive medical, dental, vision, disability, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness: Annual wellness stipend, access to coaching \u0026amp;amp; therapy, and pet wellness plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO \u0026amp;amp; Family Benefits: Generous PTO and family leave policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid \u0026amp;amp; Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org’s nonprofit programs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you require a reasonable accommodation to participate in the job application or interview process, please contact \u0026lt;a href=\u0026quot;mailto:recruiting@outschool.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;recruiting@outschool.com\u0026lt;/a\u0026gt;.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Benefits packages are included for full-time employees only. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Please note benefits and perks may vary for employees based outside of the US and Canada.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission\u0026amp;nbsp;or we may ask if you would like us to retain it later should there be consideration (this is not typical at all).\u0026amp;nbsp; If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our \u0026lt;a href=\u0026quot;https://outschool.com/pages/privacy-Emp\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Employee/Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026amp;nbsp;for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4003269006,"name":"Business Development","child_ids":[],"parent_id":4003240006}],"offices":[{"id":4001553006,"name":"Remote (U.S. \u0026 Canada)","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/outschool/jobs/4693853006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4553853006,"location":{"name":"Remote (U.S.)"},"metadata":null,"id":4693853006,"updated_at":"2026-08-07T16:12:40-04:00","requisition_id":"115","title":"Senior Performance Marketer, Paid Search","company_name":"Outschool","first_published":"2026-07-01T18:21:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;The Company:\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.\u0026lt;/p\u0026gt;\nWe\u0026#39;ve made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We\u0026#39;re proud to have served over 1.5M passionate learners with more than $100M in annual bookings.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Performance Marketer, Search to own and scale our Google, Bing and ChatGPT program as a dedicated, high-impact channel. You\u0026#39;ll sit within our performance marketing team and report to the Head of Growth. While a Senior Performance Marketer owns paid social, you\u0026#39;ll be the in-house expert on search - owning keyword strategy, campaign architecture, bidding, and automation end-to-end.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hands-on execution role for someone who is equally comfortable in the weeds of campaign management and in front of leadership sharing data-driven recommendations. You\u0026#39;ll be expected to move quickly, operate AI-first, and bring a builder\u0026#39;s mindset to a channel with significant untapped opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;Own Paid Search \u0026amp;amp; Emerging Ad Channels\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and execute the global paid search strategy across Google, Bing and ChatGPT ads -\u0026amp;nbsp; including keyword architecture, match type strategy, bid management, and campaign structure tied to CAC and acquisition goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage day-to-day campaign operations: ad copy refresh, budget pacing, Quality Score optimization, and conversion tracking hygiene\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Performance Max campaigns, understanding when and how to deploy them alongside traditional search to maximize coverage and efficiency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Use AI to Move Faster\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use AI tools (e.g., ChatGPT, Gemini, or similar) to speed up everyday tasks like drafting ad copy variants, building keyword lists, summarizing performance, and structuring reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on how AI is reshaping search - including Performance Max, AI Overviews, and Smart Bidding - and bring a point of view on what it means for how we work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reduce repetitive manual work over time by building more scalable workflows, even if that starts simple\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Drive Performance Analytics\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Analyze campaign performance regularly and generate clear, actionable insights for cross-functional stakeholders and leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain dashboards that give real-time visibility into pipeline contribution, CAC, ROAS, and channel efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and execute A/B tests on ad copy, landing pages, and bidding strategies with statistical rigor; communicate results and scale winners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Collaborate Cross-Functionally\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Senior Performance Marketer owning paid social and teams to ensure messaging consistency and share learnings across channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with data and product to align on attribution methodology, first-party audience signals, and landing page optimization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Desired Experience \u0026amp;amp; Skills:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of hands-on performance marketing experience with a primary focus on paid search\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in Google Ads -\u0026amp;nbsp; including Search, Performance Max, and audience-based buying -\u0026amp;nbsp; with a track record of managing sizable budgets ($500K+/month) to CAC targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;YouTube Ads experience (TrueView, Demand Gen, or video-forward PMax)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong command of keyword architecture, match type strategy, and Quality Score optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly analytical with the ability to build and interpret dashboards using BI tools -\u0026amp;nbsp; without needing a dedicated analyst\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience using AI tools to increase productivity and scale output\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid grasp of conversion tracking, attribution, and tag management (Google Tag Manager experience preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating independently and managing multiple priorities in a fast-paced, high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ad copywriting sensibility with a self-starter approach to testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Landing page judgment -- can spot what\u0026#39;s killing conversion and brief a fix\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in B2C, edtech, or ecommerce is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in marketing, business, or a related field preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Other considerations:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Microsoft Advertising (Bing Ads) experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with incrementality testing and MMM in the context of search\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with international/global search campaigns and localization strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SEO fundamentals and ability to collaborate across the organic/paid divide\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with how AI Overviews are reshaping the paid/organic interplay\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is available in the following US Pay Zones:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;US Tiers\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 3: All other cities and states\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;US Pay Zones\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 1: $121,600 - $152,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 2: $103,360 - $129,200\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 3: $91,200 - $114,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Benefits \u0026amp;amp; Culture:\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shared Financial Success: Competitive salaries, stock options, and retirement plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health: Comprehensive medical, dental, vision, disability, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness: Annual wellness stipend, access to coaching \u0026amp;amp; therapy, and pet wellness plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO \u0026amp;amp; Family Benefits: Generous PTO and family leave policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid \u0026amp;amp; Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org’s nonprofit programs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you require a reasonable accommodation to participate in the job application or interview process, please contact \u0026lt;a href=\u0026quot;mailto:recruiting@outschool.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;recruiting@outschool.com\u0026lt;/a\u0026gt;.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Benefits packages are included for full-time employees only. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Please note benefits and perks may vary for employees based outside of the US and Canada.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission\u0026amp;nbsp;or we may ask if you would like us to retain it later should there be consideration (this is not typical at all).\u0026amp;nbsp; If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our \u0026lt;a href=\u0026quot;https://outschool.com/pages/privacy-Emp\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Employee/Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026amp;nbsp;for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4003276006,"name":"Marketing","child_ids":[],"parent_id":4016840006}],"offices":[{"id":4014302006,"name":"Remote (U.S.)","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/outschool/jobs/4685596006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4549790006,"location":{"name":"Haeundae-gu, Busan, South Korea"},"metadata":null,"id":4685596006,"updated_at":"2026-06-23T11:18:00-04:00","requisition_id":"112","title":"Senior Software Engineer, Infrastructure","company_name":"Outschool","first_published":"2026-05-30T13:04:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;The Company:\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.\u0026lt;/p\u0026gt;\nWe\u0026#39;ve made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We\u0026#39;re proud to have served over 1.5M passionate learners with more than $100M in annual bookings.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;The Company\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;아웃스쿨의 미션은 아이들이 배움에 대한 사랑을 키우도록 영감을 주는 것입니다. 빠르게 변화하는 세상 속에서 전통적인 교육 시스템은 어린 학습자들의 다양하고 끊임없이 변화하는 요구를 충족하는 데 어려움을 겪고 있습니다. 아웃스쿨은 이러한 시스템을 새롭게 상상하며, 전통 교육을 보완하거나 대체할 수 있는 유연하고 몰입도 높은 학습 경험을 제공합니다. 온라인 플랫폼을 통해 학습자들을 전 세계의 교사 및 또래 커뮤니티와 연결함으로써, 우리는 배움을 개인적이고 역동적이며 깊이 인간적인 경험으로 만듭니다.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;2017년 실시간 온라인 수업 마켓플레이스를 출시한 이후, 우리는 의미 있는 성장을 이루어 왔습니다. 세속적 홈스쿨링 가정에서 초기 성공을 거둔 뒤, 더 넓은 학습자층의 요구를 충족하기 위해 심화·확장 학습 분야로 확장했으며, 2019년 이후 비즈니스를 16배 성장시켰습니다. 팬데믹 이후에는 학업 학습을 지원하도록 플랫폼을 발전시키고, AI를 도입했으며, 국제 커뮤니티를 성장시키기 시작했습니다. 우리는 100만 명 이상의 열정적인 학습자에게 서비스를 제공하고, 연간 예약액 1억 달러 이상을 달성한 것을 자랑스럽게 생각합니다.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;교육 분야에서 혁신적이고 긍정적인 변화를 이끄는 일은 보람 있지만 쉽지 않습니다. 아웃스쿨의 팀원들은 스스로에게 도전하고, 위험을 감수하며, 커리어에서 성장하도록 장려받습니다. 우리는 긴박감, 타고난 호기심, 그리고 영향력을 만들어내려는 결단력을 바탕으로 아웃스쿨이 미션을 추구하는 과정에서 뛰어난 성과를 달성하도록 도울 수 있는 인재를 찾고 있습니다. 모든 학습자가 호기심, 회복탄력성, 배움에 대한 사랑을 가지고 미래를 헤쳐 나갈 수 있도록 헌신하는 야심 찬 팀의 일원이 되어 주시기를 초대합니다.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;The Role\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Software Engineer, Infrastructure to join our Infrastructure and Platform team. The team’s mission is to accelerate innovation and deliver operation stability through a combination of robust infrastructure, principled platformization, and empowering DevX. You\u0026#39;ll own hard problems, from deep-diving into a full infrastructure stack, to upleveling DevX, to establishing automations, to hardening security, to evolving systems to be AI-native, to developing platform components and integrations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are an effective team of engineers distributed across the US, Canada, and South Korea. Our philosophy is to start small and then intentionally iterate to test our assumptions and learn quickly. We\u0026#39;re iteratively building up a complex product for a highly engaged audience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires working in our Haeundae, Busan, South Korea office, Tuesday-Friday from 7:00 AM to 3:00 PM (Monday, remote).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;저희는 인프라 및 플랫폼 팀에 합류할 시니어 소프트웨어 엔지니어, 인프라를 찾고 있습니다. 핵심 인프라 팀의 미션은 개발자들이 신뢰할 수 있고, 안전하며, 마찰 없는 시스템을 통해 혁신을 가속화하고 운영 안정성을 보장할 수 있도록 지원하는 것입니다. 이 역할에서는 개발자 경험, 자동화, 보안 강화, 그리고 시스템을 AI 네이티브로 발전시키는 일 등 어려운 문제들을 주도하게 됩니다.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;저희는 미국, 캐나다, 한국에 분산되어 있는 효율적인 엔지니어 팀입니다. 저희의 철학은 작게 시작한 뒤, 가설을 검증하고 빠르게 학습하기 위해 의도적으로 반복 개선해 나가는 것입니다. 우리는 참여도가 매우 높은 고객층을 위해 복잡한 제품을 단계적으로 구축해 나가고 있습니다.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;이 역할은 대한민국 부산 해운대 오피스에서 화요일부터 금요일까지 오전 7시부터 오후 3시까지 근무해야 합니다.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Our Stack\u0026lt;/span\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure \u0026amp;amp; Platform:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS (EKS, RDS, S3, Lambda, VPC, IAM) · Terraform · GitLab · Prometheus/Grafana · OpenTelemetry\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Product Layer\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;TypeScript · Node · React · GraphQL · PostgreSQL · OpenSearch\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You won\u0026#39;t own this code but you\u0026#39;ll own the systems that let engineers ship it with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;AI-Native\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The team uses AI throughout the development workflow.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We\u0026#39;re actively building infrastructure for AI/ML workloads in production — experimentation pipelines, model serving, and observability.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;기술 스택:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;인프라 및 플랫폼:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS(EKS, RDS, S3, Lambda, VPC, IAM) · Terraform · GitLab · Prometheus/Grafana · OpenTelemetry\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;제품 레이어:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;TypeScript · Node · React · GraphQL · PostgreSQL · OpenSearch\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;이 코드들을 직접 소유하게 되지는 않지만, 엔지니어들이 자신 있게 배포할 수 있도록 하는 시스템을 책임지게 됩니다.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;AI 네이티브:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;팀은 개발 워크플로 전반에서 AI를 활용하고 있습니다.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;또한 프로덕션 환경에서 AI/ML 워크로드를 운영하기 위한 인프라를 적극적으로 구축하고 있습니다 — 실험 파이프라인, 모델 서빙, 관측 가능성까지 포함합니다.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Developer experience: Define and drive the Developer Experience strategy for a 10-20 person engineering org. Improve tooling, CI/CD pipelines, and internal developer platforms so engineers ship faster and with more confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automation: Design and implement automation for provisioning, monitoring, deployment, and operational workflows. Reduce toil. Build systems that run themselves.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Security: Harden infrastructure across the stack. Implement security best practices at the platform level. Partner with engineering to embed security into the development lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-forward infrastructure: Help evolve our platform to natively support AI/ML workloads. Think infrastructure that enables experimentation, scales AI features to production, and supports a team that uses AI as a first-class tool.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliability: Own production systems. Build observability into everything. Set the reliability bar and on-call culture for the engineering org. Participate in on-call and lead incident response with a systems-thinking mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product support: Strong proficiency in Node.js and TypeScript to be able to directly contribute to backend product development, APIs, data services, and application architecture as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Platformization: Develop shared platforms and / or integrate with external services in a way that’s clean, principled, extensible, and maintainable\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;핵심 책임:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;개발자 경험: 10~20명 규모의 엔지니어링 조직을 위한 개발자 경험 전략을 정의하고 추진합니다. 엔지니어들이 더 빠르고 더 자신 있게 배포할 수 있도록 툴링, CI/CD 파이프라인, 내부 개발자 플랫폼을 개선합니다.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;자동화: 프로비저닝, 모니터링, 배포, 운영 워크플로를 위한 자동화를 설계하고 구현합니다. 반복적이고 수동적인 업무를 줄이고, 스스로 운영되는 시스템을 구축합니다.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;보안: 스택 전반의 인프라를 강화합니다. 플랫폼 수준에서 보안 모범 사례를 구현합니다. 엔지니어링 팀과 협력하여 개발 라이프사이클 전반에 보안을 내재화합니다.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI 중심 인프라: AI/ML 워크로드를 네이티브로 지원할 수 있도록 플랫폼을 발전시키는 데 기여합니다. 실험을 가능하게 하고, AI 기능을 프로덕션 환경까지 확장하며, AI를 핵심 도구로 활용하는 팀을 지원하는 인프라를 설계합니다.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;안정성: 프로덕션 시스템을 책임집니다. 모든 영역에 관측 가능성을 구축합니다. 엔지니어링 조직의 안정성 기준과 온콜 문화를 정립합니다. 온콜에 참여하고 시스템 사고방식으로 인시던트 대응을 주도합니다.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Desired Experience and Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of software or infrastructure engineering experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience with AWS: EC2, EKS, S3, Lambda, RDS, VPC, IAM, and related services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Kubernetes fundamentals: deployment, scaling, networking, workload management, and debugging containerized services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure as Code with Terraform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and maintaining CI/CD pipelines (GitLab, GitHub Actions, ArgoCD, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with observability stacks: Prometheus, Grafana, Honeycomb, OpenTelemetry (or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong grasp of distributed systems concepts: consistency, fault tolerance, replication, and delivery semantics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-forward approach: you actively use AI tools in your workflow. You can prompt well, validate output critically, and know when to override\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate or higher English Reading, Writing, Listening and Speaking skills (our interview process and daily work is conducted entirely in English).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;희망 경험 및 역량:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7년 이상의 소프트웨어 또는 인프라 엔지니어링 경험\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS에 대한 깊은 경험: EC2, EKS, S3, Lambda, RDS, VPC, IAM 및 관련 서비스\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;탄탄한 Kubernetes 기본기: 배포, 확장, 네트워킹, 워크로드 관리, 컨테이너화된 서비스 디버깅\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Terraform을 활용한 Infrastructure as Code 경험\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CI/CD 파이프라인 구축 및 유지보수 경험(GitHub Actions, Gitlab, ArgoCD 또는 유사 도구)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;관측 가능성 스택에 대한 이해: Prometheus, Grafana, Honeycomb, OpenTelemetry 또는 유사 도구\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;분산 시스템 개념에 대한 탄탄한 이해: 일관성, 장애 허용성, 복제, 전달 의미론\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI를 적극적으로 활용하는 접근 방식: 업무 흐름에서 AI 도구를 능동적으로 사용합니다. 프롬프트를 효과적으로 작성하고, 결과물을 비판적으로 검증하며, 언제 직접 판단해 수정해야 하는지 알고 있습니다.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;중급 이상의 영어 읽기, 쓰기, 듣기, 말하기 능력(인터뷰 과정과 일상 업무는 전적으로 영어로 진행됩니다)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Other Considerations:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in EdTech or building products for learners, educators, or families\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with search and discovery systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with payment APIs (e.g. Stripe)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in marketplace technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a fast-paced startup or high-growth company\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;기타 고려 사항:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;EdTech 분야 경험 또는 학습자, 교육자, 가족을 위한 제품 구축 경험\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;검색 및 디스커버리 시스템에 대한 이해\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;결제 API에 대한 이해예: Stripe\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;마켓플레이스 기술 관련 배경\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;빠르게 움직이는 스타트업 또는 고성장 기업에서의 경험\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Outschool recruits across the US, Canada, and South Korea and sets employee salaries to reflect local compensation and cost of living.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;보상:\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Outschool은 미국, 캐나다, 한국 전역에서 채용하며, 직원의 급여는 현지 보상 수준과 생활비를 반영하여 책정합니다.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits in South Korea:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coworking Office located directly at exit 11, Jangsan Station in beautiful Haeundae, Busan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Necessary equipment (MacBook, monitor, etc.) and software for work provided\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Finish work early in the day - working hours from 7AM - 3PM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible vacation, use whenever you like. Korean national holidays plus 15 extra days per year.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Invitation to join the annual company retreat once per year (flight to United States, hotel, meals paid for by company)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;한국 복리후생:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;부산 해운대의 아름다운 지역에 위치한 장산역 11번 출구 바로 앞 코워킹 오피스\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;업무에 필요한 장비(MacBook, 모니터 등) 및 소프트웨어 제공\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;이른 시간에 업무 종료 - 근무 시간은 오전 7시부터 오후 3시까지입니다.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;유연한 휴가 제도: 원하는 때에 자유롭게 사용 가능. 한국 공휴일에 더해 연간 15일의 추가 휴가 제공\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;연 1회 회사 전체 리트릿 초대(미국행 항공권, 호텔, 식사 회사 부담)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Benefits \u0026amp;amp; Culture:\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shared Financial Success: Competitive salaries, stock options, and retirement plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health: Comprehensive medical, dental, vision, disability, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness: Annual wellness stipend, access to coaching \u0026amp;amp; therapy, and pet wellness plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO \u0026amp;amp; Family Benefits: Generous PTO and family leave policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid \u0026amp;amp; Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org’s nonprofit programs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you require a reasonable accommodation to participate in the job application or interview process, please contact \u0026lt;a href=\u0026quot;mailto:recruiting@outschool.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;recruiting@outschool.com\u0026lt;/a\u0026gt;.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Benefits packages are included for full-time employees only. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Please note benefits and perks may vary for employees based outside of the US and Canada.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission\u0026amp;nbsp;or we may ask if you would like us to retain it later should there be consideration (this is not typical at all).\u0026amp;nbsp; If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our \u0026lt;a href=\u0026quot;https://outschool.com/pages/privacy-Emp\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Employee/Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026amp;nbsp;for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4003388006,"name":"Engineering","child_ids":[],"parent_id":4003236006}],"offices":[{"id":4013949006,"name":"South Korea","location":"Haeundae-gu, Busan, South Korea","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/outschool/jobs/4683198006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4548585006,"location":{"name":"Remote (U.S. \u0026 Canada)"},"metadata":null,"id":4683198006,"updated_at":"2026-08-07T16:13:34-04:00","requisition_id":"110","title":"Staff Software Engineer","company_name":"Outschool","first_published":"2026-05-20T16:37:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;The Company:\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.\u0026lt;/p\u0026gt;\nWe\u0026#39;ve made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We\u0026#39;re proud to have served over 1.5M passionate learners with more than $100M in annual bookings.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Outschool is looking for a full-stack Staff Software Engineer to help develop an exciting new ambitious product platform with an agentic-first development approach. The platform will help millions of families to discover and access public-funded educational resources, and deliver a personalized, AI-guided planning journey that eases the burden of navigating public-funded alternative education for families.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive complex, high-impact engineering initiatives across personalized discovery, payments, reimbursement workflows, supply eligibility, and other related problem spaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Product, Design, Data, and Engineering leadership to align on roadmap priorities, technical tradeoffs, risks, and execution strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate AI-native development mindset leveraging fully agentic development workflows, while also contributing to establishing principles and best practices on AI development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor engineers and influence technical direction across teams through strong collaboration, communication, and domain expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in stand-ups, sprint planning, retros, production deployments, and on-call rotations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Desired Experience \u0026amp;amp; Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of software engineering experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in full-stack development: TypeScript, React, Node.js, GraphQL, and PostgreSQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of both demonstrated proficiency in AI-native development, and leading teams into it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated senior technical leadership: you\u0026#39;ve set direction, made architectural calls, and raised the bar for a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration skills - you can translate technical complexity into clarity for engineers, product partners, and leadership alike\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Other Considerations:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in EdTech or building products for learners, educators, or families\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with search and discovery systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in marketplace technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a fast-paced startup or high-growth company\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For Canadian-based candidates, compensation range for this role is\u0026amp;nbsp;$148,000 - $203,500 CAD annually.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is available in the following US Pay Zones:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;US Tiers\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 3: All other cities and states\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;US Pay Zones\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 1: $186,400 - $256,300\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 2: $158,440 - $217,855\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US Tier 3: $139,800 - $192,225\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Benefits \u0026amp;amp; Culture:\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shared Financial Success: Competitive salaries, stock options, and retirement plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health: Comprehensive medical, dental, vision, disability, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness: Annual wellness stipend, access to coaching \u0026amp;amp; therapy, and pet wellness plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO \u0026amp;amp; Family Benefits: Generous PTO and family leave policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid \u0026amp;amp; Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org’s nonprofit programs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you require a reasonable accommodation to participate in the job application or interview process, please contact \u0026lt;a href=\u0026quot;mailto:recruiting@outschool.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;recruiting@outschool.com\u0026lt;/a\u0026gt;.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Benefits packages are included for full-time employees only. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Please note benefits and perks may vary for employees based outside of the US and Canada.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission\u0026amp;nbsp;or we may ask if you would like us to retain it later should there be consideration (this is not typical at all).\u0026amp;nbsp; If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our \u0026lt;a href=\u0026quot;https://outschool.com/pages/privacy-Emp\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Employee/Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026amp;nbsp;for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4003388006,"name":"Engineering","child_ids":[],"parent_id":4003236006}],"offices":[{"id":4001553006,"name":"Remote (U.S. \u0026 Canada)","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/outschool/jobs/4675567006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4544847006,"location":{"name":"Remote (U.S.); San Francisco"},"metadata":null,"id":4675567006,"updated_at":"2026-08-07T16:13:57-04:00","requisition_id":"108","title":"Support Escalations Specialist (6-Month Contract)","company_name":"Outschool","first_published":"2026-04-22T18:15:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;The Company:\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.\u0026lt;/p\u0026gt;\nWe\u0026#39;ve made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We\u0026#39;re proud to have served over 1.5M passionate learners with more than $100M in annual bookings.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About The Role:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the CX team, you\u0026#39;ll handle escalated tickets from parents and teachers - the ones without an obvious answer, where you\u0026#39;ll be making independent judgment calls without a playbook for every situation. You\u0026#39;ll also occasionally handle Trust \u0026amp;amp; Safety escalations, which can include sensitive content. We\u0026#39;re looking for someone with strong investigative, decision-making, and writing skills who thrives on resolving complex, ambiguous issues in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;We prioritize candidates based in the San Francisco Bay Area. That said, we are open to candidates outside the Bay Area based on experience and fit.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Resolve escalated customer support tickets from parents and teachers, primarily via email\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate ambiguous situations and make sound decisions under time pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle occasional Trust \u0026amp;amp; Safety escalations, which may involve sensitive content including reports related to minors, self-harm, or abuse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate outcomes clearly and with care, including when the answer isn\u0026#39;t what the customer hoped for\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share useful context and feedback from your ticket work with the broader CX team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Desired Experience \u0026amp;amp; Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication, especially for difficult or sensitive conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Judgment under ambiguity: you can make a decision, explain your reasoning, and keep moving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to engage with occasional heavy content without it derailing your work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working independently in a remote, fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in K–12 education\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Startup experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with escalated support tickets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior exposure to Trust \u0026amp;amp; Safety, content moderation, or other judgment-heavy work\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Hours and Compensation:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Outschool recruits across the U.S. and Canada. This role is anticipated to work 35-40 hours per week, with an anticipated hourly rate of $25.00.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This is a contract role. As a contractor, benefits are not included; however, a full benefits package would be available if converted to a full-time employee.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h4\u0026gt;Benefits \u0026amp;amp; Culture:\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shared Financial Success: Competitive salaries, stock options, and retirement plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health: Comprehensive medical, dental, vision, disability, and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness: Annual wellness stipend, access to coaching \u0026amp;amp; therapy, and pet wellness plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO \u0026amp;amp; Family Benefits: Generous PTO and family leave policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid \u0026amp;amp; Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org’s nonprofit programs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you require a reasonable accommodation to participate in the job application or interview process, please contact \u0026lt;a href=\u0026quot;mailto:recruiting@outschool.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;recruiting@outschool.com\u0026lt;/a\u0026gt;.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Benefits packages are included for full-time employees only. \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Please note benefits and perks may vary for employees based outside of the US and Canada.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission\u0026amp;nbsp;or we may ask if you would like us to retain it later should there be consideration (this is not typical at all).\u0026amp;nbsp; If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our \u0026lt;a href=\u0026quot;https://outschool.com/pages/privacy-Emp\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Employee/Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026amp;nbsp;for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4003245006,"name":"Customer Service","child_ids":[],"parent_id":4003240006}],"offices":[{"id":4014302006,"name":"Remote (U.S.)","location":null,"child_ids":[],"parent_id":null},{"id":4014444006,"name":"San Francisco (Hybrid)","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":7}}