{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/5235548008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4482133008,"location":{"name":"United States"},"metadata":null,"id":5235548008,"updated_at":"2026-05-29T15:51:46-04:00","requisition_id":"61","title":"Associate, Clinical Operations (Licensing \u0026 Capacity)","company_name":"Ophelia","first_published":"2026-05-29T15:51:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re building a telehealth practice that operates across dozens of states — and this role keeps that engine running smoothly. You\u0026#39;ll work across three interconnected areas: making sure clinicians are licensed where they need to be, keeping our clinical systems running, and helping us stay ahead of patient demand.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;It\u0026#39;s a bit like playing Tetris with licenses, schedules, and systems — and genuinely enjoying it. On any given day you might be updating a \u0026lt;strong\u0026gt;cross-state licensing\u0026lt;/strong\u0026gt; matrix, troubleshooting an\u0026lt;strong\u0026gt; e-prescribing issue\u0026lt;/strong\u0026gt;, or flagging a \u0026lt;strong\u0026gt;capacity gap\u0026lt;/strong\u0026gt; before it becomes a problem. If you like variety, improving processes, care about the details, and efficiently document how things work — you\u0026#39;ll fit right in!\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;1. State Expansion \u0026amp;amp; Regulatory Continuity\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Knowledge Mastery\u0026lt;/strong\u0026gt;: Partner with Clinical Leadership and Licensing/Credentialing team to absorb, document, and execute against state-by-state licensing, DEA, and collaborative agreement rules.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Licensing Matrix:\u0026lt;/strong\u0026gt; Maintain our state-by-state licensing strategy so clinicians hold the licenses they need to see patients across our full footprint — and flag gaps before they become blockers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborating Physician (CP) Matching:\u0026lt;/strong\u0026gt; Source and match CPs for NPs/PAs, keeping supervisory ratios and state-specific structures compliant as we scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Payer Enrollment: \u0026lt;/strong\u0026gt;Support the handoff from credentialing to payer enrollment so clinicians move from licensed to billable without unnecessary lag.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;2. Systems \u0026amp;amp; Technical Troubleshooting\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;First-Line Troubleshooting:\u0026lt;/strong\u0026gt; Serve as a primary responder for clinical technical issues (e.g., pharmacy integrations, e-prescribing platforms, internal EHR workflows). Work with the Senior Manager to implement permanent workflow improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Efficiency Analysis:\u0026lt;/strong\u0026gt; Spot friction in the \u0026quot;patient-to-prescriber\u0026quot; journey and help test and rollout system fixes that increase daily throughput.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech Liaison: \u0026lt;/strong\u0026gt;Troubleshoot errors and translate technical \u0026quot;glitches\u0026quot; into clear instructions for our engineering team to fix.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;3. Capacity \u0026amp;amp; Panel Management\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clinician Transfers:\u0026lt;/strong\u0026gt; Coordinate the manual \u0026quot;puzzle pieces\u0026quot; of clinician transfers during routine patient reassignments and clinician transitions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hiring Support:\u0026lt;/strong\u0026gt; Maintain visibility across hiring cohorts and license readiness to support smooth onboarding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Capacity Bottleneck Modeling:\u0026lt;/strong\u0026gt; Help us identify \u0026quot;bottleneck states\u0026quot; where licensing is lagging behind patient demand so we can get ahead of capacity gaps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 1–3 years in Clinical Operations, Healthcare Ops, or a highly regulated coordination role; multi-state or telehealth experience is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Licensing \u0026amp;amp; Compliance:\u0026lt;/strong\u0026gt; Familiarity with the \u0026lt;strong\u0026gt;credentialing lifecycle\u0026lt;/strong\u0026gt;; collaborative agreement or payer enrollment experience is a bonus, not a requirement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Proficiency:\u0026lt;/strong\u0026gt; Comfortable with clinical platforms (Acuity, AthenaOne, or similar EHRs); e-prescribing experience helpful (DoseSpot a plus).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Launches: \u0026lt;/strong\u0026gt;Experience tracking project timelines or handling coordination tasks for \u0026lt;strong\u0026gt;multi-state expansions \u0026lt;/strong\u0026gt;is a huge plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Strong Excel/Sheets skills; an interest in learning data-driven decision-making (SQL is a plus, not a requirement).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Documentation Instinct: \u0026lt;/strong\u0026gt;You naturally write things down, build SOPs, and leave a process cleaner than you found it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth Mindset:\u0026lt;/strong\u0026gt; You\u0026#39;re genuinely curious and eager to learn — whether that\u0026#39;s a new state\u0026#39;s licensing rules, a clinical workflow you\u0026#39;ve never seen, or a better way to structure a spreadsheet. You like being taught, you ask good questions, and you naturally capture what you learn so the whole team benefits.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Our Benefits Include:\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$60,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$65,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4040576008,"name":"Clinical Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/5248796008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4486560008,"location":{"name":"Pennsylvania, New Jersey, New York, Delaware"},"metadata":null,"id":5248796008,"updated_at":"2026-06-08T12:07:38-04:00","requisition_id":"63","title":"Care Navigator","company_name":"Ophelia","first_published":"2026-06-08T12:07:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an experienced Care Navigator to join our virtual program serving patients in Pennsylvania, New Jersey, New York, and Delaware (with more to come!). This is substantive case management work — you’ll carry a real caseload, build individualized care plans, and see needs through to resolution. Most patients come to us with more than one open need at a time, and the barriers they face are specific: a particular insurance rule, a program with a waitlist, a resource that exists in one county and not another.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The program primarily serves patients in our Centers of Excellence (CoE) in Pennsylvania, and. navigation happens virtually — primarily over SMS, with phone, and zoom as needed. You’ll work closely with a clinical team who are active in the same patient records, and you’ll document your work as you go so the whole team stays informed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a good fit for someone who is comfortable building trust with patients through consistent, purposeful contact over time — and who understands that in a virtual care setting, good documentation is part of good care.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Care Navigation \u0026amp;amp; Case Management\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage an active caseload of patients developing and maintaining individualized care plans; providing consistent emotional support and encouragement, recognizing that practical barriers and emotional ones often show up together - especially for patients navigating recovery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reach patients by SMS and phone to assess needs, clarify barriers, and keep cases moving — building rapport through consistency rather than long sessions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research targeted resources for each patient based on their specific situation — insurance status, location, income, and the actual barrier they’re facing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow cases through to confirmed resolution; average time to close a need is around 44 days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate the most complex cases for specialist support, and facilitate step-down back to your caseload when appropriate\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Resource Coordination\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain current knowledge of resources, programs, and eligibility rules across PA, NJ, NY, and DE\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate public benefit systems including Medicaid, SNAP, transportation assistance, housing programs, and behavioral health services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build relationships with community-based organizations and providers in the region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide warm handoffs, direct scheduling, or guided next steps based on what each patient needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Documentation \u0026amp;amp; Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Document your work in the EMR as you go — activity, resource decisions, status changes, and next steps — so the clinical team always has the full picture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with providers through shared patient records, escalating clinical concerns, safety issues, and urgent needs to the appropriate clinical team member promptly and with the right context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in team meetings and case reviews\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years in care navigation, case management, or community health — with meaningful experience delivered virtually or over the phone\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience with SDOH navigation — housing, transportation, food access, behavioral health, benefits enrollment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of community resources, programs, and systems in PA, NJ, NY, and/or DE\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient and comfortable using EMR or care management platforms as primary daily tools, with\u0026lt;strong\u0026gt; strong \u0026lt;/strong\u0026gt;overall tech savviness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication skills — you’re clear and professional with patients over text and phone\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to independently manage a caseload, prioritize across competing needs, and track cases through to resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or GED required; associate’s or bachelor’s in social work, public health, or human services preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to work with diverse patient populations with cultural humility — adapting communication and approaches to align with each patient\u0026#39;s background, values, and circumstances\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Strongly Preferred\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a Center of Excellence or specialty care program serving patients with complex, co-occurring needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Medicaid populations and managed care requirements in NJ or PA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience navigating drug \u0026amp;amp; alcohol, psychiatric care, or specialty behavioral health resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CHW certification or equivalent credential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with trauma-informed care principles, harm reduction philosophy and motivational interviewing as frameworks that shape how you listen, communicate, and engage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who Thrives in This Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our strongest navigators are people who get real satisfaction from moving a case forward — who can hold a patient’s situation in mind, stay organized across a full caseload, and keep going when the obvious resource doesn’t pan out. They build genuine relationships with patients over SMS and phone, and they understand that in a virtual setting, how you document your work is how care continues when you’re not there. They meet patients where they are—providing judgment-free support, honor individual recovery paths, and respect each person\u0026#39;s unique timeline for progress.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is a strong fit if you thrive in a structured environment with clear accountability, and you find meaning in the problem-solving work of navigation — not just the connecting. It may not be the right fit if you’re looking for a role with long, open-ended patient sessions, flexible self-directed pacing, or in-person community presence. This position is fully remote and SMS-first, with a defined caseload and workflow.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Work Environment\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fully remote — reliable internet and a private workspace required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All patient contact via SMS, phone and zoom — no in-person visits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;EMR-based workflow; comfort with digital tools is essential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative team across PA and NJ with regular virtual team touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Benefits Include:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$48,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$50,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4040574008,"name":"Care Coordination","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/5234368008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4481542008,"location":{"name":"Pennsylvania"},"metadata":null,"id":5234368008,"updated_at":"2026-06-04T18:00:03-04:00","requisition_id":"60","title":"Certified Recovery Specialist","company_name":"Ophelia","first_published":"2026-06-04T18:00:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About CARE Compass:\u0026lt;/strong\u0026gt; This role is a critical part of the care navigation team at Ophelia. \u0026lt;strong\u0026gt;CARE Compass\u0026lt;/strong\u0026gt;, our Care Navigation team, helps patients connect to resources in their communities—tailored to fit their exact needs—and we do it entirely in a virtual environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role:\u0026lt;/strong\u0026gt; As a Certified Recovery Specialist, you will follow defined processes and protocols to ensure our patients receive consistent, high-quality care. You will engage directly with Ophelia patients, providing holistic support across a wide range of areas, including:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resource Connection:\u0026lt;/strong\u0026gt; Helping patients access vital community resources, benefits and social services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Care Navigation:\u0026lt;/strong\u0026gt; Clarifying care plans and helping patients stay actively engaged in their treatment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clinical Partnership:\u0026lt;/strong\u0026gt; Working closely with the clinical team to flag concerns early and facilitate warm handoffs and referrals that \u0026lt;em\u0026gt;actually\u0026lt;/em\u0026gt; land.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like:\u0026lt;/strong\u0026gt; This is a good fit for someone who is comfortable building trust with patients through consistent, purposeful contact over time — and who understands that in a virtual care setting, good documentation is part of good care.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reporting Structure:\u0026lt;/strong\u0026gt; This role reports to the Program Manager for Care Navigation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In this role, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage an active caseload of patients with open social needs, developing and maintaining individualized care plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reach patients by SMS and phone to assess needs, clarify barriers, and keep cases moving — building rapport through consistency, but maintaining efficiency and ease for the patient\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research targeted resources for each patient based on their specific situation, like insurance status, location, income, and the actual barrier they’re facing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow cases through to confirmed resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practice active listening, empathy, and solution-focused approaches to collaboratively engage with patients seeking support on a wide range of issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize effectively across multiple channels: switching between calls, messages, meetings, texts, and Slack to deliver patient-centered care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interact and problem-solve with multi-disciplinary teams such as Enrollment Coordinators, Financial Counselors, Clinicians and Tech team to ensure a safe and excellent patient experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resolve issues related to prescriptions and insurance/pharmacy authorizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow Ophelia\u0026#39;s policies and maintain all confidentiality, compliance, and ethical standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work autonomously and as part of a team within established procedures and practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently practice our cultural values: champion our patients, communicate with kindness, learn and share freely, and get results\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We\u0026#39;re looking for someone who has:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;An attention to detail, and a commitment to high quality documentation to deliver a seamless patient journey through care navigation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An ability to move patients along a care continuum, from identifying a barrier to full issue resolution; with steps clearly and concisely documented and communicated along the way\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering outstanding patient experience or customer support, ideally at a telehealth or direct to patient healthcare company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience de-escalating highly emotional conversations and communicating with empathy and respect to vulnerable patient populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative mindset and ability to build rapport in a remote first work environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High integrity, honesty, ability to build trust and maintain a strong sense of accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A bias for action and getting things done: proactively taking on work without prompting, swiftly implement solutions, and achieving results efficiently and effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience solving problems that do not have clear or obvious solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;: Meets criteria for CRS as outlined below, or has CRS certification already\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;br\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Important Role Note: \u0026lt;/strong\u0026gt;We are looking for someone who is, or is willing to become a Certified Recovery Specialist. If needed, we will reimburse training costs for certification. Please note that there are several requirements to enroll in a Certified Recovery Specialist program. They are:\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Must either live or work in Pennsylvania.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A minimum of 18 months of recovery in a continuous manner of personal, lived experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum high school diploma/GED. Veterans may provide discharge documentation in lieu of a high school diploma/GED.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Benefits Include:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$45,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$48,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4040574008,"name":"Care Coordination","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/4569840008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4196035008,"location":{"name":"United States"},"metadata":null,"id":4569840008,"updated_at":"2026-05-08T16:52:24-04:00","requisition_id":"14","title":"Collaborating Physician (MD) - Pennsylvania and/or New Jersey Licensed","company_name":"Ophelia","first_published":"2025-03-12T09:43:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Role\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;div\u0026gt;Our clinical team consists of primarily mid-level (PA/NP) providers, and as we continue to expand care will need the support of additional Collaborating Physicians to join the team.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;The primary responsibility of the Part-time Physician is an administrative role as a Collaborating Physician for our midlevel providers (PAs/NPs) across all our practicing states. Each of our clinicians is managed by an internal Clinical Management team to ensure quality care, documentation review, and best practices are being followed according to our policies and protocols. Collaborating Physicians will be able to work closely with Clinical Management team on an as needed basis, join Clinical Team meetings, Grand Rounds, and smaller clinician Pod meetings to stay connected to the clinical work being conducted at Ophelia.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;On a quarterly basis the Collaborating Physician will be responsible for signing off on required documentation / chart reviews that will initially be conducted by our Clinical Management team with notes regarding any inadequacies. \u0026lt;strong\u0026gt;Our goal is to ensure the administrative role of the Collaborating Physician is fully supported by the Clinical Management team.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The administrative requirements will vary depending on the number of supervisory relationships, but we this role will entail the following responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute documentation establishing supervisory relationships in a timely manner, per state requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain licensure and all required registrations to prescribe controlled substances in all states with supervisory relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterly chart reviews (monthly if state requires)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet all legal requirements of individual state supervisory relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend two 30 min Ophelia team meetings per quarter\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Licensed MD in \u0026lt;strong\u0026gt;Pennsylvania and/or New Jersey\u0026lt;/strong\u0026gt;; and the ability to become licensed in multiple states\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in addiction medicine / MOUD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Board Certified in Internal Medicine, Family Medicine or Addiction Medicine\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Compensation Structure (Stipend-based):\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;$800 for first month (paperwork, shadowing, learning the model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Monthly Stipend per number of NP/PAs supervised; will adhere to the limitations of PAs\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Time Requirements:\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tier 1:\u0026lt;/strong\u0026gt; 5 - 10 relationships; 2 hours per month \u0026lt;strong\u0026gt;$525\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tier 2:\u0026lt;/strong\u0026gt; 11 - 15 relationships; 3 hours per month \u0026lt;strong\u0026gt;$700\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tier 3:\u0026lt;/strong\u0026gt; 16 - 20 relationships; 4 hours per month \u0026lt;strong\u0026gt;$875\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tier 4:\u0026lt;/strong\u0026gt; 21 - 25 relationships, 5 hrs per month \u0026lt;strong\u0026gt;$1050\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Included in the estimated time framework above are: \u0026lt;/em\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Onboarding/Getting Started (one time) - 4-5 hours\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quarterly Chart Reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team Meetings - 1 hour per quarter\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clinician touch points - 1-2\u0026amp;nbsp;hours per month\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4040577008,"name":"Clinicians","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/5081520008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4408855008,"location":{"name":"United States"},"metadata":null,"id":5081520008,"updated_at":"2026-05-28T09:45:30-04:00","requisition_id":"45","title":"Engineering Tech Lead / Manager","company_name":"Ophelia","first_published":"2026-01-22T12:03:18-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;About the Role\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;As an \u0026lt;strong\u0026gt;Engineering Manager I\u0026lt;/strong\u0026gt; at Ophelia, you’ll play a key role in developing innovative, compliant solutions to support our mission of treating opioid use disorder through telehealth. You\u0026#39;ll be a hands-on technical leader and manage a team of 2-5 full-stack software engineers who build and maintain our core web applications written in Typescript, React, and Firebase on GCP. The estimated split between hands-on code and leadership responsibilities is 50-70% hands-on to 50-30% leadership. You’ll ensure that your team maintains the highest quality standards across all projects, improve code architecture, and foster a culture of creativity, collaboration, and continuous improvement. Your work will have a direct impact on patients, clinicians, and our ability to scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll mentor and develop the engineers on your team, promote a culture of innovation and excellence, and be a tech lead who works side-by-side with them through the full product cycle—from inception to results—writing production features independently and taking responsibility for your team’s work quality and delivery goals. You’ll collaborate closely with your Product and Design counterparts, as well as various cross-functional teams, including clinicians and non-technical stakeholders, to ensure our products meet the needs of both users and the business. Flexibility will be key, as you will help tackle ambiguous challenges in a fast-evolving, growth-stage company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Other responsibilities include continuously improving our systems and team processes, while advocating for projects that help improve code architecture, quality, and performance and drive business results, through insightful use of AI technologies and traditional approaches. With support from your Director, peers, and our People team, you’ll manage the performance evaluation of your team members, including promotions, performance improvement plans, and, when necessary, termination. Your role also involves staying up-to-date on emerging industry trends and technologies, including but not limited to AI in our products and development processes, bringing new ideas to drive innovation in product design and development.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together, we will help hard-to-reach individuals treat their opioid dependence. While direct experience in this treatment area is not mandatory, knowledge of the healthcare space, including understanding health outcomes, benchmarks, systems, and regulatory compliance (HIPAA), is highly beneficial.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;Responsibilities\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Exhibit strong technical leadership \u0026lt;/strong\u0026gt;by providing input on the team’s roadmap, feedback on project scope—seeking to deliver incremental wins—and work estimates to ensure the team reliably meets its delivery goals. Uphold a high technical bar through clear technical designs, opinionated architecture choices, thorough code reviews, and good test coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentor and develop the engineers on your team\u0026lt;/strong\u0026gt;, fostering a culture of technical excellence, creativity, collaboration, and continuous improvement, while cultivating a positive and inclusive team environment aligned with Ophelia’s core values.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop across the stack\u0026lt;/strong\u0026gt;, with an emphasis on increasing capabilities of front-end apps, delivering impact wherever the team needs. Our core technologies are Typescript, React, and Firebase (e.g., Firestore, Authentication, Remote Config) in Google Cloud Platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead with flexibility and adaptability\u0026lt;/strong\u0026gt; to navigate ambiguous, new challenges in a growth-stage company, learning from the past, asking questions, and rapidly evolving team approaches and focus as business needs change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate cross-functionally\u0026lt;/strong\u0026gt; in both sourcing new ideas and implementing improvements from our amazing community of clinicians and our care teams. You’ll be encouraged to ask even “dumb” questions as you work directly with our technical and non-technical teams to build the next generation of our products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay current \u0026lt;/strong\u0026gt;with industry trends, emerging technologies (including AI tooling), and best practices to drive innovation and excellence in product design and implementation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;Skills \u0026amp;amp; Competencies\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;6+ years experience in engineering\u0026lt;/strong\u0026gt;, with the ability to own and delegate complex projects, work with technical and non-technical stakeholders, and handle post-rollout feedback and iteration, ideally with a portion at a growth stage company with bespoke systems. Strong opinions around software architecture are a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;~1 year experience managing, or exposure and interest in people management\u0026lt;/strong\u0026gt; including responsibility for performance management, promotions, and terminations. You should have experience mentoring others, preferably with examples of successful coaching toward promotion and/or providing corrective feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product-minded orientation\u0026lt;/strong\u0026gt;, with an eye towards the customer and a habit of seeking the tightest scope (MVP) that will deliver solutions to business problems quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience in true agile practice\u0026lt;/strong\u0026gt; including highly collaborative development (e.g., EPD leadership), value-driven with hypotheses and experiment design, and an overall iterative development mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Exceptional communication and time management skills\u0026lt;/strong\u0026gt;, including the ability to communicate technical concepts and progress with teammates and stakeholders, prioritize and delegate tasks effectively, accurately estimate effort (LoE), adapt to unexpected events rapidly, switch context quickly, and guard focused coding time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Passionate about our mission\u0026lt;/strong\u0026gt; to make evidence-based addiction treatment universally accessible.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;[nice to have] \u0026lt;strong\u0026gt;Background in a regulated industry\u0026lt;/strong\u0026gt;, ideally healthcare—telehealth is a big plus—and can bring a thoughtful approach to compliant, private, secure software that remains nimble and modern.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Benefits Include:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work anywhere in the United States\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;20 days of PTO per year with tenure increases at 2 and 5 years! (5 weeks of PTO at 2 years; 6 weeks of PTO at 5 years)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Applicants must be authorized to work in the U.S. without a current or future need for visa sponsorship.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$185,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$195,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4040585008,"name":"Tech","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/4785252008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4285586008,"location":{"name":"United States"},"metadata":null,"id":4785252008,"updated_at":"2026-05-19T10:42:21-04:00","requisition_id":"24","title":"IT Systems Engineer III","company_name":"Ophelia","first_published":"2025-06-27T14:23:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;About the Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As \u0026lt;strong\u0026gt;IT Systems Engineer III\u0026lt;/strong\u0026gt;, you will improve Ophelia\u0026#39;s IT systems by focusing on seamless integration, automation, and security to elevate our employee experience. In this complex role, you will balance hands-on execution with full ownership of IT improvement projects. You will be responsible for developing plans and executing our IT strategy, ensuring the highest quality standards across all projects, and communicating clearly and proactively to bring stakeholders–and at times, the whole organization–-along with you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will oversee and collaborate with the team at our managed service provider for IT issues. The MSP manages IdP/IAM, provisioning/deprovisioning systems, accounts, and hardware. The MSP also handles Level 1 and Level 2 helpdesk support. You will serve as their escalation point for Level 3 issues, approvals, and architectural decisions. You will work closely across the entire organization and directly with employees.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your role will also be the driving force in our security and IT roadmap progress. We are progressing towards third-party certification, likely SOC 2 Type II (and/or possibly HITRUST) and have many opportunities to continuously improve through projects that you will drive forward. These will simultaneously help employees to have a more seamless security and SaaS experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your role reports directly to our Chief Technology Officer and will collaborate with our Engineering team. You will frequently work with our People team, Legal \u0026amp;amp; Compliance team, and support all employees across the organization, including clinicians and clinical students.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will also participate in our Security \u0026amp;amp; Compliance committee and meetings, reporting on risks and responses. Depending on the breadth of your experience, you may be involved in production systems design, including data management and transfer, Google Cloud Platform security hardening, and more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To be successful in this role, you should demonstrate a deep passion for technology and be excited about IT systems, IT capabilities, employee IT experience, and overall, creating a highly effective and highly secure environment. You should already be experienced leveraging AI tools to automate your work, and ship IT integrations. You will have worked in an agile development environment and/or be excited about further developing the habit of iterative project work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Together, we will help hard-to-reach individuals treat their opioid dependence. While direct experience in this treatment area is not mandatory, knowledge of the healthcare space, including understanding health outcomes, benchmarks, systems, and regulatory compliance (HIPAA), is highly beneficial.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Priorities\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As in any growing organization, you will have many competing priorities. However, your role will primarily find success by:\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Driving SOC 2 \u0026lt;/strong\u0026gt;readiness; and,\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Serving as a Level 3 escalation\u0026lt;/strong\u0026gt; point; and,\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Managing our IT MSP\u0026lt;/strong\u0026gt; towards constant improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;All other work is on an as-needed basis.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;End-to-end ownership of IT projects\u0026lt;/strong\u0026gt;, with an emphasis on increasing the security and systems integration of third-party SaaS platforms. Hands-on execution of work and oversight of partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Receive and manage Level 3 IT helpdesk escalations\u0026lt;/strong\u0026gt; and partner with our IT managed services provider. Ensure high IT helpdesk standards through measured SLA performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Take ownership of your work\u0026lt;/strong\u0026gt;, driving projects from inception to impact. Autonomy, proactive communication, and collaboration are key in our remote environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage IT vendor relationships\u0026lt;/strong\u0026gt; to ensure compliance, security, and high quality performance. Use best practices to ensure budget management and ongoing communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate cross-functionally\u0026lt;/strong\u0026gt; in both sourcing new ideas and implementing improvements from our amazing community of clinicians. You’ll get to work directly with our technical and non-technical teams to build the next generation of our products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Improve quality\u0026lt;/strong\u0026gt; continuously through healthy software development habits and communicating issues. Use code reviews, quality assurance work, bug fixing, debugging, system maintenance, and refactoring as primary tools to enhance systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay current \u0026lt;/strong\u0026gt;with industry trends, emerging technologies, and best practices to drive innovation and excellence in product design and implementation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Skills \u0026amp;amp; Competencies\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5+ years experience in IT systems engineering\u0026lt;/strong\u0026gt;, ideally with a portion at a growth stage company with bespoke systems.\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Must have experience with:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;SCIM, SAML, and security systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ITSM, IdP/IAM, MDM along with OU and directory structures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;IT automation and reporting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Nice to have experience with:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AI automation with LLMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ZTNA design and implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DLP and EDR systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mixed environments (Microsoft/Apple)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DNS administration\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ability to own complex projects, \u0026lt;/strong\u0026gt;working with technical and non-technical stakeholders to design the project, outline and plan execution, and handle post-rollout feedback and iteration\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stellar collaboration and communications\u0026lt;/strong\u0026gt; with a habit of effectively communicating technical concepts and progress with teammates and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Exceptional time management skills\u0026lt;/strong\u0026gt; including the ability to prioritize and delegate tasks effectively, estimate LOE accurately, adapt to unexpected events rapidly, switch context quickly, and guard focused coding time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Independent problem-solving skills \u0026lt;/strong\u0026gt;of complex technical challenges, working through issues, and designing for a whole system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Background in a regulated and/or secure industry\u0026lt;/strong\u0026gt;, ideally healthcare — telehealth is a big plus! —\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;and can bring a thoughtful approach to compliant, private, secure systems that remains nimble and modern\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Habits of a technician \u0026lt;/strong\u0026gt;including constant improvement, learning, measurement, and objective, reasoned thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Passionate about our mission\u0026lt;/strong\u0026gt; to make evidence-based addiction treatment universally accessible\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Our Benefits Include\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$150,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4040585008,"name":"Tech","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/5176155008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4454241008,"location":{"name":"United States"},"metadata":null,"id":5176155008,"updated_at":"2026-04-03T16:16:03-04:00","requisition_id":"55","title":"Partnership Development Manager - Corrections","company_name":"Ophelia","first_published":"2026-04-03T16:07:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Ophelia Health is seeking a full-time \u0026lt;strong\u0026gt;Partnerships Manager\u0026lt;/strong\u0026gt; dedicated to building partnerships within correctional facilities (jails and prisons) to expand access to virtual MOUD treatment. Your mission is to establish a high-impact referral engine that ensures incarcerated individuals with Opioid Use Disorder (OUD) can seamlessly access Ophelia’s life-saving telehealth treatment. You will partner with facility leadership, custody staff, and medical teams to create structured, compliant pathways for incarcerated individuals to access care during incarceration and upon release. By establishing trust and building bidirectional partnerships, you will help create a network of support that enhances our patients\u0026#39; treatment journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join Ophelia Health to not only build a career but to make a meaningful impact on one of the greatest healthcare crises of our lifetime. You’ll be part of a passionate team, with ample opportunities for growth, competitive benefits, and the chance to truly make a difference in people’s lives.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and manage relationships with key stakeholders across correctional systems, including:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;County commissioners and government leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wardens and jail administrators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Social services and discharge planning teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Correctional officers and custody staff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Inmate medical and behavioral health teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop tailored engagement strategies for each stakeholder group to drive alignment and adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and operationalize referral workflows within correctional facilities to connect individuals to Ophelia’s virtual MOUD services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with facilities to integrate into existing processes such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Intake and withdrawal management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Discharge planning and reentry workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure referral pathways are simple, repeatable, and compliant with facility protocols\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Utilize CRM tools (like Salesforce or HubSpot) to track activity, conversion rates from referral to patient, and ROI on partnership outreach. You will be expected to uncover insights into your own performance, including analyzing which partner types yield the highest patient conversion and adjusting your weekly strategy accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collect and analyze feedback from community partners to refine Ophelia’s referral strategies and products. Help develop and build solutions for existing referral barriers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Ophelia’s marketing, commercial, clinical, product, and operations teams to achieve outreach and market penetration goals\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This is a highly cross-functional role requiring navigation of public sector systems, clinical workflows, and correctional operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This is a remote role with a preference for candidates located in New York, Pennsylvania, New Jersey, or Delaware.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open to periodic travel to partners.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years experience partnering with or selling into correctional systems, government agencies, or highly regulated environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage complex, multi-stakeholder partnerships with long sales cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving operational change within institutional settings (not just relationship-building)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to engage and influence diverse stakeholder groups ranging from frontline staff to senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate between clinical, operational, and policy perspectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working within structured, high-security environments with strict protocols\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Preferred:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;MOUD in correctional settings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reentry/discharge planning workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medicaid or public funding streams (e.g., opioid settlement funds)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Existing relationships within correctional or county systems strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Benefits Include\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$100,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4068270008,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/4914709008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4296540008,"location":{"name":"Poughkeepsie, New York"},"metadata":null,"id":4914709008,"updated_at":"2026-03-05T14:50:34-05:00","requisition_id":"25","title":"Partnership Development Manager (Hudson Valley Region)","company_name":"Ophelia","first_published":"2025-09-09T10:05:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ophelia Health is seeking a full-time \u0026lt;strong\u0026gt;Partnerships Manager\u0026lt;/strong\u0026gt; to initiate and develop strong, lasting relationships with community partners to support patients with opioid use disorder (OUD). In this role, you will be the face of Ophelia in local communities, acting as the vital link between our organization and the community programs we partner with. Your mission is to build a high-volume referral engine that ensures individuals with Opioid Use Disorder (OUD) can seamlessly access Ophelia’s life-saving telehealth treatment.By establishing trust and building bidirectional partnerships, you will help create a network of support that enhances our patients\u0026#39; treatment journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join Ophelia Health to not only build a career but to make a meaningful impact on one of the greatest healthcare crises of our lifetime. You’ll be part of a passionate team, with ample opportunities for growth, competitive benefits, and the chance to truly make a difference in people’s lives.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;New Partnership Acquisition:\u0026lt;/strong\u0026gt; Own the full partnership lifecycle: proactively identify, prospect, and pitch Ophelia to new referral sources. You will manage a high-volume pipeline, moving organizations from \u0026#39;cold outreach\u0026#39; to \u0026#39;active partners\u0026#39; with persistence.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Relationship Management: :\u0026lt;/strong\u0026gt; Nurture and scale existing partnerships. You aren\u0026#39;t just a face in the room; you ensure partners remain clinically and philosophically aligned with Ophelia’s mission, turning local organizations into long-term, sustainable advocates for our patients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; CRM Management: \u0026lt;/strong\u0026gt;Utilize CRM tools (like Salesforce or HubSpot) to track activity, conversion rates from referral to patient, and ROI on partnership outreach.You will be expected to uncover insights into your own performance, including analyzing which partner types yield the highest patient conversion and adjusting your weekly strategy accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Community Engagement:\u0026lt;/strong\u0026gt; Spend the majority of your time in the field, meeting with healthcare providers, community leaders, patient advocates, and others to identify needs, remove barriers to treatment, and solidify Ophelia’s presence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Feedback Integration:\u0026lt;/strong\u0026gt; Collect and analyze feedback from community partners to refine Ophelia’s referral strategies and products. Help develop and build solutions for existing referral barriers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate Across Teams:\u0026lt;/strong\u0026gt; Work closely with Ophelia’s marketing, commercial, clinical, product, and operations teams to achieve outreach and market penetration goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Live in/near Poughkeepsie, NY \u0026lt;/strong\u0026gt;area (ideally within 30 minutes by car)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Able to travel locally \u0026lt;/strong\u0026gt;with reliable transportation \u0026amp;amp; valid drivers license ~4 days/week for meetings with partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2-5 Years of Experience: \u0026lt;/strong\u0026gt;Proven track record in Business Development, Partnership Development/Management, Medical Sales, or Account Management.\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026amp;amp; Autonomy:\u0026lt;/strong\u0026gt; You are a self-starter who thrives when given a territory and a goal. You don\u0026#39;t wait for a task list; you create a plan and execute it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skilled in independently crafting and executing outreach strategies\u0026lt;/strong\u0026gt;, with a demonstrated ability to monitor performance metrics, adapt approaches as needed, and ensure objectives are achieved\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Excellent interpersonal and communication skills\u0026lt;/strong\u0026gt;, demonstrating empathy and a patient-first/client-first mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Passionate \u0026lt;/strong\u0026gt;about serving marginalized and vulnerable populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven ability to maintain professionalism and confidentiality\u0026lt;/strong\u0026gt; when working with sensitive and confidential information\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience within the SUD treatment community, with existing relationships in this space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with clinical staff, healthcare administration staff, and people with opioid use disorders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Benefits Include\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$100,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4068270008,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/4914710008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4296540008,"location":{"name":"New York, NY"},"metadata":null,"id":4914710008,"updated_at":"2026-03-05T14:50:35-05:00","requisition_id":"25","title":"Partnership Development Manager (NYC Region)","company_name":"Ophelia","first_published":"2025-09-09T10:07:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ophelia Health is seeking a full-time \u0026lt;strong\u0026gt;Partnerships Manager\u0026lt;/strong\u0026gt; to initiate and develop strong, lasting relationships with community partners to support patients with opioid use disorder (OUD). In this role, you will be the face of Ophelia in local communities, acting as the vital link between our organization and the community programs we partner with. Your mission is to build a high-volume referral engine that ensures individuals with Opioid Use Disorder (OUD) can seamlessly access Ophelia’s life-saving telehealth treatment.By establishing trust and building bidirectional partnerships, you will help create a network of support that enhances our patients\u0026#39; treatment journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join Ophelia Health to not only build a career but to make a meaningful impact on one of the greatest healthcare crises of our lifetime. You’ll be part of a passionate team, with ample opportunities for growth, competitive benefits, and the chance to truly make a difference in people’s lives.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;New Partnership Acquisition:\u0026lt;/strong\u0026gt; Own the full partnership lifecycle: proactively identify, prospect, and pitch Ophelia to new referral sources. You will manage a high-volume pipeline, moving organizations from \u0026#39;cold outreach\u0026#39; to \u0026#39;active partners\u0026#39; with persistence.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Relationship Management: :\u0026lt;/strong\u0026gt; Nurture and scale existing partnerships. You aren\u0026#39;t just a face in the room; you ensure partners remain clinically and philosophically aligned with Ophelia’s mission, turning local organizations into long-term, sustainable advocates for our patients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; CRM Management\u0026lt;/strong\u0026gt;: Utilize CRM tools (like Salesforce or HubSpot) to track activity, conversion rates from referral to patient, and ROI on partnership outreach.You will be expected to uncover insights into your own performance, including analyzing which partner types yield the highest patient conversion and adjusting your weekly strategy accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Community Engagement:\u0026lt;/strong\u0026gt; Spend the majority of your time in the field, meeting with healthcare providers, community leaders, patient advocates, and others to identify needs, remove barriers to treatment, and solidify Ophelia’s presence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Feedback Integration:\u0026lt;/strong\u0026gt; Collect and analyze feedback from community partners to refine Ophelia’s referral strategies and products. Help develop and build solutions for existing referral barriers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate Across Teams:\u0026lt;/strong\u0026gt; Work closely with Ophelia’s marketing, commercial, clinical, product, and operations teams to achieve outreach and market penetration goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Live in New York City\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Able to travel locally \u0026lt;/strong\u0026gt;within the NYC region (using public transportation) with most working days out in the field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2-5 Years of Experience: \u0026lt;/strong\u0026gt;Proven track record in Business Development, Partnership Development/Management, Medical Sales, or Account Management.\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026amp;amp; Autonomy:\u0026lt;/strong\u0026gt; You are a self-starter who thrives when given a territory and a goal. You don\u0026#39;t wait for a task list; you create a plan and execute it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skilled in independently crafting and executing outreach strategies\u0026lt;/strong\u0026gt;, with a demonstrated ability to monitor performance metrics, adapt approaches as needed, and ensure objectives are achieved\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Excellent interpersonal and communication skills\u0026lt;/strong\u0026gt;, demonstrating empathy and a patient-first/client-first mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Passionate \u0026lt;/strong\u0026gt;about serving marginalized and vulnerable populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven ability to maintain professionalism and confidentiality\u0026lt;/strong\u0026gt; when working with sensitive and confidential information\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience within the SUD treatment community, with existing relationships in this space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with clinical staff, healthcare administration staff, and people with opioid use disorders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Benefits Include\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$100,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4068270008,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/5171940008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4452316008,"location":{"name":"United States"},"metadata":null,"id":5171940008,"updated_at":"2026-04-03T13:45:51-04:00","requisition_id":"54","title":"Partnership Development Manager - Payors / Health Plans","company_name":"Ophelia","first_published":"2026-04-03T13:42:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Ophelia Health is seeking a full-time \u0026lt;strong\u0026gt;Partnerships Manager\u0026lt;/strong\u0026gt; to initiate and develop strong, lasting relationships with health plans (payors) to support members with opioid use disorder (OUD). In this role, you will be the strategic link between our organization and our payor partners, focusing on activating utilization and integrating workflows to drive member access. This role is focused on scaling partnerships with health plans (payors) to drive member access to Ophelia’s virtual MOUD services. You will work closely with care management, case management, and behavioral health teams within health plans to ensure members with OUD are identified and connected to care. Your mission is to translate health plan partnerships into consistent, high-quality member referrals and improved treatment engagement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join Ophelia Health to not only build a career but to make a meaningful impact on one of the greatest healthcare crises of our lifetime. You’ll be part of a passionate team, with ample opportunities for growth, competitive benefits, and the chance to truly make a difference in people’s lives.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and manage relationships with key stakeholders across health plans, including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Case managers and care coordinators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Behavioral health teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Population health and care management leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the day-to-day partner ensuring Ophelia is top-of-mind for appropriate member referrals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement referral pathways within health plan workflows to connect members to Ophelia\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with external care management teams to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Embed Ophelia into case manager workflows and escalation pathways\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure smooth referral processes (warm handoffs, clear eligibility criteria, simple intake)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption by making referrals easy, repeatable, and aligned with plan operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor referral trends and proactively engage case managers to increase appropriate referrals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps in utilization and implement targeted strategies to improve performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate health plan teams on:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ophelia’s clinical model and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;When and how to refer members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The value of MOUD in reducing total cost of care and improving outcomes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Position Ophelia as a trusted extension of the plan’s care management strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and analyze:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Referral volume by plan and team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conversion from referral → patient entering care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engagement and retention metrics\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data to:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high- and low-performing partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adjust outreach and engagement strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report back to internal and external stakeholders on performance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2-5+ years of Health plan experience:\u0026lt;/strong\u0026gt; Experience working with or within health plans (Medicaid managed care strongly preferred), with exposure to payor partnerships, care management/case management programs, or behavioral/population health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Utilization-focused operator:\u0026lt;/strong\u0026gt; Proven ability to drive utilization and engagement within existing partnerships (not just close deals)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Health plan fluency:\u0026lt;/strong\u0026gt; Strong understanding of health plan operations, including case management workflows, member engagement challenges, and behavioral health care coordination\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder influence:\u0026lt;/strong\u0026gt; Ability to engage and influence non-sales stakeholders (e.g., case managers, care coordinators, behavioral health teams) and build trust across clinical and operational teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-driven execution:\u0026lt;/strong\u0026gt; Highly analytical and comfortable using data to track performance, identify gaps, and adjust strategy to drive results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operator mindset: \u0026lt;/strong\u0026gt;Focused on execution, adoption, and measurable outcomes vs. just relationship-building\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional communicator\u0026lt;/strong\u0026gt;: Able to translate between clinical care, payor priorities, and member needs to drive alignment and action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mission-driven: \u0026lt;/strong\u0026gt;Passionate about improving access to care for high-need, underserved populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven ability to maintain professionalism and confidentiality\u0026lt;/strong\u0026gt; when working with sensitive and confidential information\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ability to travel \u0026lt;/strong\u0026gt;periodically for partner visits\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medicaid or dual-eligible populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;OUD/SUD treatment or behavioral health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Value-based care or cost-of-care reduction strategies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with:\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Existing relationships within health plans or care management teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Benefits Include\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$100,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4068270008,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/5231404008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4480145008,"location":{"name":"United States"},"metadata":null,"id":5231404008,"updated_at":"2026-06-08T14:52:08-04:00","requisition_id":"59","title":"Patient Engagement Specialist","company_name":"Ophelia","first_published":"2026-05-29T10:49:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Care Coordination at Ophelia\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note that the schedule for this role is Sunday-Thursday 9:00-5:00p ET.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;As one of the first members of the Ophelia team that a patient will interact with, our Care Coordinators are integral to creating a best-in-class patient experience that supports Ophelia\u0026#39;s ability to grow and achieve our mission.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;As a \u0026lt;strong\u0026gt;Patient Engagement Specialist\u0026lt;/strong\u0026gt;, you are the Care Coordination team\u0026#39;s first point of contact for patients. You will be highly available for patients, creating a rich and safe patient experience, quickly understanding and addressing patient\u0026#39;s concerns and needs. The support provided will align with our Ophelia Care Model and CC Service Offering, intended to keep patients in care and improve patient outcomes.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;In this role, you will follow defined processes and protocols that ensure our patients receive consistent, high-quality care. You will manage all inbound communication, quickly assessing the urgency of the need and either managing or triaging to the most appropriate team. You will engage directly with Ophelia patients providing support across a wide range of areas including scheduling visits with a member of the Ophelia clinical team, supporting and finding ways to improve visit attendance, UDS coordination, maintaining and updating patient data, technology troubleshooting, and discharging patients.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;To be successful in this role you will become proficient in various technology platforms and channels of communication that Ophelia team members use to communicate and support our patients. You will be quick and efficient in delivering compassionate, patient-centered communication that enables access to visits, triaging medical concerns, addressing requests promptly, and ensuring adequate documentation. This role reports to the Patient Engagement Lead Care Coordinator.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;In this role, you will:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Practice active listening, empathy, and solution-focused approaches to collaboratively engage with patients needing assistance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize effectively across multiple channels: switching between SMS, EMR, phone, meetings, and Slack to deliver patient-centered care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide patients with advocacy, in the form of emotional support, de-escalation, education, and modeling good problem-solving behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use effective written skills to complete professional documentation through various platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow Ophelia\u0026#39;s policies and maintain all confidentiality, compliance, and ethical standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work autonomously and as part of a team within established procedures and practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently practice our cultural values: champion our patients, communicate with kindness, learn and share freely, and get results\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;We\u0026#39;re looking for someone who has:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering outstanding patient experience or customer support, ideally at a consumer-focused healthcare company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills and a keen eye for detail: experience maintaining patient records and accuracy in responses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tech-savvy: comfortable using various computer platforms, with navigating new systems, and efficient in tech-related tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a high-volume communication environment, ideally within a ticketing system or similar tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A bias for action and getting things done: proactively taking on work without prompting, swiftly implementing solutions, and achieving results efficiently and effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An aptitude for resilience and adaptability to change that is frequent in a start-up environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibility to work some combination of evenings and or weekends and occasional Holidays\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Benefits Include:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$45,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$48,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4040574008,"name":"Care Coordination","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/5105426008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4420446008,"location":{"name":"United States"},"metadata":null,"id":5105426008,"updated_at":"2026-05-13T12:24:22-04:00","requisition_id":"48","title":"Revenue Cycle Management (RCM) Supervisor","company_name":"Ophelia","first_published":"2026-02-02T11:43:27-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Role\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a people-first \u0026lt;strong\u0026gt;Revenue Cycle Management (RCM) Supervisor\u0026lt;/strong\u0026gt; to lead a seasoned billing and financial counseling team in a high-growth, fast-paced healthcare environment. This is a pivotal role for a confident, emotionally intelligent leader who thrives on building trust and driving accountability within an experienced team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate possesses an early-stage company mindset—someone who isn’t just managing a process, but is actively shaping the messaging and playbooks that will define our revenue cycle operations. You will be responsible for overseeing complex medical billing and collections while fostering a culture of high performance, accuracy, and professional growth.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Collaborative Leadership \u0026amp;amp; Team Partnership\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Empower Experts:\u0026lt;/strong\u0026gt; Lead and mentor a knowledgeable team of Billing and Financial Counseling professionals, fostering a culture of mutual respect and high-level collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Professional Growth:\u0026lt;/strong\u0026gt; Partner with team members on individualized development plans, offering the coaching and support needed to navigate a rapidly scaling environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Unified Alignment:\u0026lt;/strong\u0026gt; Establish clear, consistent expectations for performance and communication, ensuring the team is synced on goals and outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resilience \u0026amp;amp; Depth:\u0026lt;/strong\u0026gt; Champion cross-training and knowledge-sharing initiatives that leverage the team’s existing expertise to ensure long-term stability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Effective Communication:\u0026lt;/strong\u0026gt; Serve as a transparent leader who can navigate complex organizational changes and facilitate productive, open dialogue.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence \u0026amp;amp; Revenue Integrity\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;End-to-End Oversight:\u0026lt;/strong\u0026gt; Manage the full lifecycle of billing, collections, and eligibility verification to ensure accuracy and timely claims processing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Insights:\u0026lt;/strong\u0026gt; Monitor denial trends and underpayments to identify root causes; collaborate with the team to implement sophisticated, long-term solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;System \u0026amp;amp; Regulatory Stewardship:\u0026lt;/strong\u0026gt; Maintain the integrity of our billing software, ensuring it reflects current reimbursement rates, codes, and compliance requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reporting:\u0026lt;/strong\u0026gt; Deliver comprehensive month-end insights to leadership, highlighting team successes and operational health.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Workflow Optimization\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SOP Evolution:\u0026lt;/strong\u0026gt; Update and own Standard Operating Procedures (SOPs) in partnership with the team to ensure our workflows remain efficient and scalable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Escalation:\u0026lt;/strong\u0026gt; Act as a resource for the team on complex insurance issues and patient collections, providing solution-oriented support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resource Coordination:\u0026lt;/strong\u0026gt; Monitor workloads and staffing coverage to ensure a balanced, sustainable pace for the team during high-volume periods.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Demonstrated leadership:\u0026lt;/strong\u0026gt; Minimum of 5 years of experience in medical billing and collections, 1+ years of experience in supervisory roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;People-first leader:\u0026lt;/strong\u0026gt; Dedicated leader who can inspire and empower a team, driving measurable outcomes and individual growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;RCM knowledge:\u0026lt;/strong\u0026gt; Expertise in handling medical denials, payer issues, and reimbursement rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Systems fluency:\u0026lt;/strong\u0026gt; Proficient in billing software and insurance portals, with the ability to manage staff access and ensure technical tools are used effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fiscal accountability:\u0026lt;/strong\u0026gt; Experienced in coordinating month-end close processes, including the accurate processing of write-offs and financial reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong communicator:\u0026lt;/strong\u0026gt; Ability to handle escalations and internal discussions with a calm, solution-oriented approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adaptability:\u0026lt;/strong\u0026gt; Comfortable in a growing company; able to help a team stay organized and effective during periods of change.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Our Benefits Include\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$90,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4040583008,"name":"Revenue Cycle Management","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/5208004008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4468594008,"location":{"name":"United States"},"metadata":null,"id":5208004008,"updated_at":"2026-05-06T14:36:56-04:00","requisition_id":"57","title":"Senior Manager of Service Design \u0026 Workforce Management","company_name":"Ophelia","first_published":"2026-05-04T14:24:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Ophelia is entering a new chapter of scale. As we expand our reach, we are looking for a \u0026lt;strong\u0026gt;Senior Manager of Service Design \u0026amp;amp; Workforce Management\u0026lt;/strong\u0026gt; to lead the evolution of our patient services infrastructure. This is a high-impact role sitting at the intersection of Capacity Planning and Process Engineering, designed for a leader who loves to build from the ground up.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission is to engineer a high-precision, intent-based operation. You will be the architect of a predictive engine that anticipates patient needs across SMS, phone, and ticketing channels. By combining data-driven forecasting with smart service design, you will help us achieve an efficient patient-to-coordinator ratio, ensuring our care remains both high-quality and optimized as we grow toward 2027.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you’ll work on:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design the Future State:\u0026lt;/strong\u0026gt; Lead the discipline of Workforce Management at Ophelia. You’ll implement sophisticated Erlang C-based models that ensure we always have the right support available for our patients at the right interval.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Engineer Intent-Based Routing:\u0026lt;/strong\u0026gt; You will design the logic that identifies a patient’s specific needs and routes them to a coordinator with the corresponding skill. You’ll ensure our systems handle triage seamlessly so our team can focus on care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Orchestration:\u0026lt;/strong\u0026gt; Partner closely with a variety of teams including our frontline coordinators, clinicians, and clinical operations to translate complex care workflows into technical requirements. You\u0026#39;ll work hand-in-hand with our Tech team to ensure our platforms and tools support the practical reality of day-to-day patient care.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Optimize the \u0026quot;Coordinator Journey\u0026quot;:\u0026lt;/strong\u0026gt; Map out our internal workflows to identify opportunities for automation. You’ll design UI/UX improvements and data integrations that surface the \u0026quot;story of the patient\u0026quot; immediately, reducing manual search time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the Roadmap:\u0026lt;/strong\u0026gt; Serve as the business owner for our CCaaS and WFM platforms (exploring tools like Talkdesk and Genesys). You will prioritize high-frequency tasks for automation each quarter to consistently buy back capacity for the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner for Impact:\u0026lt;/strong\u0026gt; Work closely with Finance and Executive leadership to develop ROI models and staffing proposals. You’ll use evidence-rooted insights to justify headcount and tooling investments that support our expansion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What we’re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Professional Experience:\u0026lt;/strong\u0026gt; 5+ years in WFM Strategy, Operations Leadership, or Service Design. We welcome backgrounds from high-growth tech, startups, or the vendor space—healthcare experience is a plus, but not a requirement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;WFM Expertise:\u0026lt;/strong\u0026gt; You have a deep, technical mastery of volume forecasting, interval-level staffing, and Erlang C models. You understand industry standards and how to apply them to a modern omnichannel environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Leadership:\u0026lt;/strong\u0026gt; You excel at working across diverse teams—from clinicians and engineers to frontline staff. You have a proven ability to align stakeholders with different priorities toward a shared operational goal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Builder’s Mindset:\u0026lt;/strong\u0026gt; You enjoy the \u0026quot;scrappy\u0026quot; phase of growth. You are comfortable building initial baselines and manual models while working toward the implementation of enterprise-grade tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Communication:\u0026lt;/strong\u0026gt; You are rooted in evidence. You can translate complex analytics into clear, executive-level presentations that lead stakeholders through change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Fluency:\u0026lt;/strong\u0026gt; Familiarity with omnichannel CCaaS routing and WFM software (e.g., Nice, Five9, or Genesys) and an interest in how EMR integrations can drive efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Our Benefits Include:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work anywhere in the United States\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$140,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4040581008,"name":"Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/4973748008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4361766008,"location":{"name":"United States"},"metadata":null,"id":4973748008,"updated_at":"2026-01-21T15:51:02-05:00","requisition_id":"37","title":"Senior Product Manager","company_name":"Ophelia","first_published":"2025-11-03T09:53:50-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About The Role\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Senior Product Manager\u0026lt;/strong\u0026gt;, you will create industry-leading digital products that prove telehealth to be the best way to treat opioid use disorder! You will be shaping our product strategy, aligning stakeholders, and shipping valuable digital products. You will be a leader on one of our product teams and will work cross-functionally with patients, clinicians, operators, marketers, billers, and more (this role is perfect if you want to fully immerse in technology-enabled, healthcare services). Together, you will facilitate collaboration among these stakeholders to identify problems and explore solutions in an iterative way. You will work across the business to solicit great product concepts, collaborate with engineering, product design, and other areas, prioritize work, and communicate effectively to ensure timely and reliable delivery of projects. Ultimately, you will ensure a delightful and people-centered user experience, compliant with industry standards, that meets customer needs and achieves Ophelia’s goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To date, we have built a portfolio of bespoke patient and clinical applications, bespoke billing and clinical data services, and commercial integrations, all of which have been core to achieving our goals. Looking forward, our technology roadmap is rich with innovative opportunities across paid-digital, B2B, and peer-led growth, new clinical services, applications of AI for clinicians and Care Coordinators, and a whole lot more. Together, we will build awesome products while we embark towards profitability, our next milestone.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Technology team today is small but mighty and works in close collaboration across software engineering, product design, and data. We use an agile approach rooted in the principles of the Agile Manifesto, with a robust design system well integrated across our team and products. Our product suite includes a custom-built EMR platform for our clinical organization and a patient portal, alongside numerous interaction modes (including text messaging, video conferencing, and third-party software) in our complete product system.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this fully remote role, you will report to our Chief Technology Officer and be a peer to a Principal Product Manager. Together, we’ll help hard-to-reach people treat their opioid dependence. You may not have experience in this treatment area, but ideally, you’ll have knowledge of the healthcare space, including understanding health outcomes and benchmarks, systems, and regulatory compliance (HIPAA).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own, develop, and implement a digital product strategy\u0026lt;/strong\u0026gt;\u0026amp;nbsp;for your squad, co-leading a product team along with engineering and product design to deliver value and learn from experiments; we use a triadic leadership model. Translate business goals into product strategy and track associated metrics to determine success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop strong relationships\u0026lt;/strong\u0026gt;\u0026amp;nbsp;with stakeholders ranging from executives to individual contributors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Study and share outcomes and learnings.\u0026lt;/strong\u0026gt;\u0026amp;nbsp;Push forward with experiments and use appropriate statistical rigor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work across the business\u0026lt;/strong\u0026gt;\u0026amp;nbsp;to solicit great product concepts, collaborate with engineering, product design, and other areas, prioritize work, and communicate around the work. Ensure timely and reliable delivery of those projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion and develop the product roadmap\u0026lt;/strong\u0026gt;, capturing high level concepts and improvements into the future. Share it broadly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ensure people-centered focus\u0026lt;/strong\u0026gt;\u0026amp;nbsp;through excellent user experience to meet customer needs through user research, feedback, data, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay current\u0026lt;/strong\u0026gt;\u0026amp;nbsp;with industry trends, emerging technologies, and best practices to drive innovation and excellence in our digital products. Network frequently beyond Ophelia and share learnings with the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Competencies:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4+ years experience in product management\u0026lt;/strong\u0026gt;; with a track record of successfully driving stellar business outcomes based on digital product engagement. Demonstrate strong business acumen and strategic thinking to lead product development and grow the business, keep track of key metrics and KPIs, and rigorously prioritize and align the team\u0026#39;s work with the company’s wider strategic goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stellar communications and stakeholder management\u0026lt;/strong\u0026gt;\u0026amp;nbsp;with a passion for aligning all participants; able to create strong points of view to achieve Ophelia’s strategy, backed with data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Impact orientation\u0026lt;/strong\u0026gt;\u0026amp;nbsp;with focus on delivering outcomes over outputs, choosing to work in a thoughtful, iterative way. You capture learnings, share them broadly, and apply them to future decisions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deep understanding of experiment design\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and relevant tools and methods associated with learning through trials, including hypothesis development, statistics, and analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Familiarity with technical concepts\u0026lt;/strong\u0026gt;\u0026amp;nbsp;and platforms used in full stack web applications with ability to engage productively with engineering and data teams on high-level technical plans, appropriately balance technical sustainability efforts with product work, and handle basic technical questions from users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Robust practitioner of agile manifesto\u0026lt;/strong\u0026gt;\u0026amp;nbsp;including shipping valuable features, focus on live, deep collaboration, highly people-centric, iteration on features and behaviors. Show a love to ship tightly scoped, early iterations, seeking to learn quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Culture builder\u0026lt;/strong\u0026gt;\u0026amp;nbsp;with the habit of engendering high psychological safety amongst the team. You are excited about influencing priorities and adapting to new challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Passionate about our mission\u0026lt;/strong\u0026gt;\u0026amp;nbsp;to make evidence-based addiction treatment universally accessible. Any experience in healthcare or telehealth is a nice plus!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Benefits Include:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work anywhere in the United States\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$170,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4040585008,"name":"Tech","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/5105274008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4192142008,"location":{"name":"United States"},"metadata":null,"id":5105274008,"updated_at":"2026-02-02T10:16:52-05:00","requisition_id":"4","title":"Telehealth Nurse Practitioner or Physician Assistant (Remote) - Delaware License","company_name":"Ophelia","first_published":"2026-02-02T10:16:52-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Clinicians are a critical part of our care team at Ophelia. As an Advanced Practice Practitioner, you will provide clinical care to patients receiving medication for opioid use disorder and a narrow suite of mental health conditions (depression, anxiety, insomnia, etc…).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work closely alongside other clinicians, triage nurses, and administrative care coordinators to deliver compassionate, evidence-based treatment to patients with OUD.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Clinicians offer compassionate, non-stigmatizing support for patients, act as a liaison and advocate for them, and ensure patients receive appropriate care as their needs evolve. Depending on role type, clinicians conduct Intake visits and/or follow-up visits, and work within a team-based approach model of care to deliver high quality care to our patients. We have multiple different clinical role types depending on your experience with MOUD, and through our team-based model of care we provide a strong support system to ensure that you and our patients feel comfortable and supported.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Our patient care hours are Monday - Friday 9-7pm and Saturday and Sunday 9-5pm, with our weekend coverage provided only by our most experienced providers! We will work with you to determine your ideal schedule within these hours.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The ideal candidate is an APP who:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has a passion for serving vulnerable populations, and;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Either has previous experience caring for individuals with OUD, or\u0026amp;nbsp;\u0026lt;strong\u0026gt;willing to learn\u0026lt;/strong\u0026gt;\u0026amp;nbsp;the clinical skills needed to provide MOUD through a telehealth platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is looking for full time work in a fast-paced, innovative start-up that values patient-centered care\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;No experience with MOUD is required for this role: we will teach you what you need to know!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In this role you will be responsible for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Treatment Plans:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;determine individualized treatment plans for patients; facilitate changes to treatment plans when patients are not improving as expected, either independently or consulting with a more experienced provider.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Behavioral Interventions:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;use motivational interviewing, behavioral activation and other behavioral interventions as needed to motivate patients to remain in care and adherent to their treatment plan. Conduct behavioral health / psych evals for the suite of psych services we treat (depression, anxiety, insomnia, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Monitor/Medication Management:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;systematically track treatment response and monitor patients for changes in clinical symptoms and side effects, treatment adherence, the effectiveness of treatment or complications, and prescribe or queue the appropriate medications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;provide patient education on OUD and MOUD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Charting\u0026lt;/strong\u0026gt;: Document all patient encounters in Ophelia’s EHR in a timely and high quality manner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Training and License Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Board Certified NP or PA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active DEA license (schedule 3N, 4, 5) or willingness to obtain a DEA upon receiving a job offer with Ophelia\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully licensed to practice in Delaware \u0026lt;em\u0026gt;(additional licenses in NJ, NY, VA, or MD a plus!)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to provide patient-centered, non-judgmental, non-stigmatizing compassionate care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about working with vulnerable or marginalized populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with a diverse population of people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient and comfortable working in a remote telehealth environment with technological skillset to work across multiple tech platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited about working in an early-stage healthcare startup that is fast-paced and always evolving processes and technology to meet patient and clinician needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing to work in a team-based approach model of patient care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of differential diagnosis of common substance use disorders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic knowledge of psychopharmacology for opioid use disorder\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate ability to collaborate and communicate effectively in a team setting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to maintain effective and professional relationships with patients and other members of the care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of evidence-based psychosocial treatments, counseling techniques, or brief behavioral intervention\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Benefits Include\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work anywhere in the United States\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Ophelia Offers You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentorship from national Addiction Medicine experts:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;meet monthly with our Medical Directors, attend seminars from outside experts in the field, and discuss complicated cases with our clinical leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Motivated patients:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;work with patients who are driven to improve their OUD and love being part of Ophelia\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Administrative support:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;outsource all scheduling, pharmacy, and administrative demands to our care coordinators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Referral network for mental health and psychosocial support:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;rely on our care coordinators to provide referrals and warm handoffs to external services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;21st century technology:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;forget cumbersome EHRs, faxing, and outdated systems. We’ve built our own EHR to ensure you have a smooth and easy charting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A say in what matters:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;help us build better services and products to ensure we always have happy clinicians and happy patients\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that total compensation is a base salary \u0026amp;amp; benefits package. Base salary rate is based on experience prescribing MOUD.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$110,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$125,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4040577008,"name":"Clinicians","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/4958573008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4192142008,"location":{"name":"United States"},"metadata":null,"id":4958573008,"updated_at":"2026-02-02T10:17:30-05:00","requisition_id":"4","title":"Telehealth Nurse Practitioner or Physician Assistant (Remote) - New Jersey License","company_name":"Ophelia","first_published":"2025-10-17T09:55:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Clinicians are a critical part of our care team at Ophelia. As an Advanced Practice Practitioner, you will provide clinical care to patients receiving medication for opioid use disorder and a narrow suite of mental health conditions (depression, anxiety, insomnia, etc…).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work closely alongside other clinicians, triage nurses, and administrative care coordinators to deliver compassionate, evidence-based treatment to patients with OUD.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Clinicians offer compassionate, non-stigmatizing support for patients, act as a liaison and advocate for them, and ensure patients receive appropriate care as their needs evolve. Depending on role type, clinicians conduct Intake visits and/or follow-up visits, and work within a team-based approach model of care to deliver high quality care to our patients. We have multiple different clinical role types depending on your experience with MOUD, and through our team-based model of care we provide a strong support system to ensure that you and our patients feel comfortable and supported.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Our patient care hours are Monday - Friday 9-7pm and Saturday and Sunday 9-5pm, with our weekend coverage provided only by our most experienced providers! We will work with you to determine your ideal schedule within these hours.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The ideal candidate is an APP who:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has a passion for serving vulnerable populations, and;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Either has previous experience caring for individuals with OUD, or\u0026amp;nbsp;\u0026lt;strong\u0026gt;willing to learn\u0026lt;/strong\u0026gt;\u0026amp;nbsp;the clinical skills needed to provide MOUD through a telehealth platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is looking for full time work in a fast-paced, innovative start-up that values patient-centered care\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;No experience with MOUD is required for this role: we will teach you what you need to know!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In this role you will be responsible for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Treatment Plans:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;determine individualized treatment plans for patients; facilitate changes to treatment plans when patients are not improving as expected, either independently or consulting with a more experienced provider.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Behavioral Interventions:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;use motivational interviewing, behavioral activation and other behavioral interventions as needed to motivate patients to remain in care and adherent to their treatment plan. Conduct behavioral health / psych evals for the suite of psych services we treat (depression, anxiety, insomnia, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Monitor/Medication Management:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;systematically track treatment response and monitor patients for changes in clinical symptoms and side effects, treatment adherence, the effectiveness of treatment or complications, and prescribe or queue the appropriate medications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;provide patient education on OUD and MOUD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Charting\u0026lt;/strong\u0026gt;: Document all patient encounters in Ophelia’s EHR in a timely and high quality manner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Training and License Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Board Certified NP or PA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active DEA license (schedule 3N, 4, 5) or willingness to obtain a DEA upon receiving a job offer with Ophelia\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully licensed to practice in New Jersey \u0026lt;em\u0026gt;(additional licenses in PA, NY, VA, or MD a plus!)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to provide patient-centered, non-judgmental, non-stigmatizing compassionate care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about working with vulnerable or marginalized populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with a diverse population of people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient and comfortable working in a remote telehealth environment with technological skillset to work across multiple tech platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited about working in an early-stage healthcare startup that is fast-paced and always evolving processes and technology to meet patient and clinician needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing to work in a team-based approach model of patient care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of differential diagnosis of common substance use disorders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic knowledge of psychopharmacology for opioid use disorder\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate ability to collaborate and communicate effectively in a team setting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to maintain effective and professional relationships with patients and other members of the care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of evidence-based psychosocial treatments, counseling techniques, or brief behavioral intervention\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Benefits Include\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work anywhere in the United States\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Ophelia Offers You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentorship from national Addiction Medicine experts:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;meet monthly with our Medical Directors, attend seminars from outside experts in the field, and discuss complicated cases with our clinical leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Motivated patients:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;work with patients who are driven to improve their OUD and love being part of Ophelia\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Administrative support:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;outsource all scheduling, pharmacy, and administrative demands to our care coordinators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Referral network for mental health and psychosocial support:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;rely on our care coordinators to provide referrals and warm handoffs to external services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;21st century technology:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;forget cumbersome EHRs, faxing, and outdated systems. We’ve built our own EHR to ensure you have a smooth and easy charting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A say in what matters:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;help us build better services and products to ensure we always have happy clinicians and happy patients\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that total compensation is a base salary \u0026amp;amp; benefits package. Base salary rate is based on experience prescribing MOUD.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$110,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$125,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4040577008,"name":"Clinicians","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/4958584008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4192142008,"location":{"name":"United States"},"metadata":null,"id":4958584008,"updated_at":"2026-02-02T10:18:34-05:00","requisition_id":"4","title":"Telehealth Nurse Practitioner or Physician Assistant (Remote) - New York License","company_name":"Ophelia","first_published":"2025-10-17T09:57:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Clinicians are a critical part of our care team at Ophelia. As an Advanced Practice Practitioner, you will provide clinical care to patients receiving medication for opioid use disorder and a narrow suite of mental health conditions (depression, anxiety, insomnia, etc…).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work closely alongside other clinicians, triage nurses, and administrative care coordinators to deliver compassionate, evidence-based treatment to patients with OUD.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Clinicians offer compassionate, non-stigmatizing support for patients, act as a liaison and advocate for them, and ensure patients receive appropriate care as their needs evolve. Depending on role type, clinicians conduct Intake visits and/or follow-up visits, and work within a team-based approach model of care to deliver high quality care to our patients. We have multiple different clinical role types depending on your experience with MOUD, and through our team-based model of care we provide a strong support system to ensure that you and our patients feel comfortable and supported.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Our patient care hours are Monday - Friday 9-7pm and Saturday and Sunday 9-5pm, with our weekend coverage provided only by our most experienced providers! We will work with you to determine your ideal schedule within these hours.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The ideal candidate is an APP who:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has a passion for serving vulnerable populations, and;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Either has previous experience caring for individuals with OUD, or\u0026amp;nbsp;\u0026lt;strong\u0026gt;willing to learn\u0026lt;/strong\u0026gt;\u0026amp;nbsp;the clinical skills needed to provide MOUD through a telehealth platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is looking for full time work in a fast-paced, innovative start-up that values patient-centered care\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;No experience with MOUD is required for this role: we will teach you what you need to know!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In this role you will be responsible for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Treatment Plans:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;determine individualized treatment plans for patients; facilitate changes to treatment plans when patients are not improving as expected, either independently or consulting with a more experienced provider.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Behavioral Interventions:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;use motivational interviewing, behavioral activation and other behavioral interventions as needed to motivate patients to remain in care and adherent to their treatment plan. Conduct behavioral health / psych evals for the suite of psych services we treat (depression, anxiety, insomnia, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Monitor/Medication Management:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;systematically track treatment response and monitor patients for changes in clinical symptoms and side effects, treatment adherence, the effectiveness of treatment or complications, and prescribe or queue the appropriate medications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;provide patient education on OUD and MOUD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Charting\u0026lt;/strong\u0026gt;: Document all patient encounters in Ophelia’s EHR in a timely and high quality manner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Training and License Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Board Certified NP or PA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active DEA license (schedule 3N, 4, 5) or willingness to obtain a DEA upon receiving a job offer with Ophelia\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully licensed to practice in New York \u0026lt;em\u0026gt;(additional licenses in NJ, PA, VA, or MD a plus!)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to provide patient-centered, non-judgmental, non-stigmatizing compassionate care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about working with vulnerable or marginalized populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with a diverse population of people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient and comfortable working in a remote telehealth environment with technological skillset to work across multiple tech platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited about working in an early-stage healthcare startup that is fast-paced and always evolving processes and technology to meet patient and clinician needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing to work in a team-based approach model of patient care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of differential diagnosis of common substance use disorders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic knowledge of psychopharmacology for opioid use disorder\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate ability to collaborate and communicate effectively in a team setting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to maintain effective and professional relationships with patients and other members of the care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of evidence-based psychosocial treatments, counseling techniques, or brief behavioral intervention\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Benefits Include\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work anywhere in the United States\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Ophelia Offers You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentorship from national Addiction Medicine experts:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;meet monthly with our Medical Directors, attend seminars from outside experts in the field, and discuss complicated cases with our clinical leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Motivated patients:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;work with patients who are driven to improve their OUD and love being part of Ophelia\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Administrative support:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;outsource all scheduling, pharmacy, and administrative demands to our care coordinators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Referral network for mental health and psychosocial support:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;rely on our care coordinators to provide referrals and warm handoffs to external services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;21st century technology:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;forget cumbersome EHRs, faxing, and outdated systems. We’ve built our own EHR to ensure you have a smooth and easy charting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A say in what matters:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;help us build better services and products to ensure we always have happy clinicians and happy patients\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that total compensation is a base salary \u0026amp;amp; benefits package. Base salary rate is based on experience prescribing MOUD.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$110,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$125,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4040577008,"name":"Clinicians","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/4561537008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4192142008,"location":{"name":"United States"},"metadata":null,"id":4561537008,"updated_at":"2026-03-20T10:04:11-04:00","requisition_id":"4","title":"Telehealth Nurse Practitioner or Physician Assistant (Remote) - Pennsylvania License","company_name":"Ophelia","first_published":"2025-03-12T09:43:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Clinicians are a critical part of our care team at Ophelia. As an Advanced Practice Practitioner, you will provide clinical care to patients receiving medication for opioid use disorder and a narrow suite of mental health conditions (depression, anxiety, insomnia, etc…).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work closely alongside other clinicians, triage nurses, and administrative care coordinators to deliver compassionate, evidence-based treatment to patients with OUD.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Clinicians offer compassionate, non-stigmatizing support for patients, act as a liaison and advocate for them, and ensure patients receive appropriate care as their needs evolve. Depending on role type, clinicians conduct Intake visits and/or follow-up visits, and work within a team-based approach model of care to deliver high quality care to our patients. We have multiple different clinical role types depending on your experience with MOUD, and through our team-based model of care we provide a strong support system to ensure that you and our patients feel comfortable and supported.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Our patient care hours are Monday - Friday 9-7pm and Saturday and Sunday 9-5pm, with our weekend coverage provided only by our most experienced providers! We will work with you to determine your ideal schedule within these hours.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The ideal candidate is an APP who:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has a passion for serving vulnerable populations, and;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Either has previous experience caring for individuals with OUD, or\u0026amp;nbsp;\u0026lt;strong\u0026gt;willing to learn\u0026lt;/strong\u0026gt;\u0026amp;nbsp;the clinical skills needed to provide MOUD through a telehealth platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is looking for full time work in a fast-paced, innovative start-up that values patient-centered care\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;No experience with MOUD is required for this role: we will teach you what you need to know!\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In this role you will be responsible for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Treatment Plans:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;determine individualized treatment plans for patients; facilitate changes to treatment plans when patients are not improving as expected, either independently or consulting with a more experienced provider.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Behavioral Interventions:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;use motivational interviewing, behavioral activation and other behavioral interventions as needed to motivate patients to remain in care and adherent to their treatment plan. Conduct behavioral health / psych evals for the suite of psych services we treat (depression, anxiety, insomnia, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Monitor/Medication Management:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;systematically track treatment response and monitor patients for changes in clinical symptoms and side effects, treatment adherence, the effectiveness of treatment or complications, and prescribe or queue the appropriate medications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;provide patient education on OUD and MOUD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Charting\u0026lt;/strong\u0026gt;: Document all patient encounters in Ophelia’s EHR in a timely and high quality manner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Training and License Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Board Certified NP or PA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active DEA license (schedule 3N, 4, 5) or willingness to obtain a DEA upon receiving a job offer with Ophelia\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully licensed to practice in Pennsylvania\u0026lt;em\u0026gt;\u0026amp;nbsp;(additional licenses in NJ, NY, VA, or MD a plus!)\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to provide patient-centered, non-judgmental, non-stigmatizing compassionate care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about working with vulnerable or marginalized populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with a diverse population of people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient and comfortable working in a remote telehealth environment with technological skillset to work across multiple tech platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited about working in an early-stage healthcare startup that is fast-paced and always evolving processes and technology to meet patient and clinician needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willing to work in a team-based approach model of patient care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of differential diagnosis of common substance use disorders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic knowledge of psychopharmacology for opioid use disorder\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate ability to collaborate and communicate effectively in a team setting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to maintain effective and professional relationships with patients and other members of the care team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of evidence-based psychosocial treatments, counseling techniques, or brief behavioral intervention\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Benefits Include\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work anywhere in the United States\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What Ophelia Offers You\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentorship from national Addiction Medicine experts:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;meet monthly with our Medical Directors, attend seminars from outside experts in the field, and discuss complicated cases with our clinical leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Motivated patients:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;work with patients who are driven to improve their OUD and love being part of Ophelia\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Administrative support:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;outsource all scheduling, pharmacy, and administrative demands to our care coordinators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Referral network for mental health and psychosocial support:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;rely on our care coordinators to provide referrals and warm handoffs to external services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;21st century technology:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;forget cumbersome EHRs, faxing, and outdated systems. We’ve built our own EHR to ensure you have a smooth and easy charting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A say in what matters:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;help us build better services and products to ensure we always have happy clinicians and happy patients\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that total compensation is a base salary \u0026amp;amp; benefits package. Base salary rate is based on experience prescribing MOUD.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$110,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$125,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4040577008,"name":"Clinicians","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/4813741008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4298074008,"location":{"name":"United States"},"metadata":null,"id":4813741008,"updated_at":"2026-05-06T19:01:42-04:00","requisition_id":"28","title":"Telehealth Triage Registered Nurse (New York + Compact State RN License Required) ","company_name":"Ophelia","first_published":"2025-07-21T11:56:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ophelia’s Telehealth Triage RN\u0026lt;/strong\u0026gt; are the primary point of contact for active Ophelia patients with clinical questions or needing additional support. Triage RNs have experience working with patients with substance use and are comfortable conducting ongoing medication management, performing check-in calls and urine drug screens, assessing bridge prescription requests, and identifying escalation events requiring clinical oversight. We are looking for a full-time Telehealth Triage RN to work 40 hours per week with the following schedule:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Sunday - Thursday 10am - 6pm. Your schedule may include some weekends off with rotation on Friday.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Duties and Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage inbound clinical communication with patients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage all bridge prescription requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide brief interventions using evidence-based treatments such as behavioral activation, problem-solving treatment, and other focused treatment activities, as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot pharmacy issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct check-in calls for our most vulnerable patients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and manage escalation events and triage non-progressing or complex patients to clinicians\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support medication management by communicating with patients regarding medication dosing, interactions, and taking meds as prescribed; discussing comfort medications during the induction phase, and educating patients on proper dosing method of buprenorphine\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate communication with all clinicians about active clinical issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide thorough documentation in EMR on all patient encounters\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Training, Schedule, and License Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full-time (40 hour) availability; Sunday - Thursday\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Registered Nurse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active License in Compact State; Active NY License (can\u0026#39;t live in NY)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Rotating availability to support flexible scheduling needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;OUD experience (preferred)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Benefits For Full-Time Employees Include:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work anywhere in the United States\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$90,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$90,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4040577008,"name":"Clinicians","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/ophelia/jobs/4809223008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4296540008,"location":{"name":"Albany, New York"},"metadata":null,"id":4809223008,"updated_at":"2026-06-09T12:53:15-04:00","requisition_id":"25","title":"Territory Manager (Capital District)","company_name":"Ophelia","first_published":"2025-07-16T17:53:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Are you looking for a role in a company that\u0026#39;s solving one of the greatest challenges of our lifetime?\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we\u0026#39;re looking to bring more people onto our team to help us achieve it.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://ophelia.com/\u0026quot;\u0026gt;Ophelia\u0026lt;/a\u0026gt; is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We\u0026#39;ve been successfully operating in 14 states for almost six years and we\u0026#39;re excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ophelia Health is seeking a full-time \u0026lt;strong\u0026gt;Territory Manager\u0026lt;/strong\u0026gt; to initiate and develop strong, lasting relationships with community partners to support patients with opioid use disorder (OUD). In this role, you will be the face of Ophelia in local communities, acting as the vital link between our organization and the community programs we partner with. Your mission is to build a high-volume referral engine that ensures individuals with Opioid Use Disorder (OUD) can seamlessly access Ophelia’s life-saving telehealth treatment.By establishing trust and building bidirectional partnerships, you will help create a network of support that enhances our patients\u0026#39; treatment journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join Ophelia Health to not only build a career but to make a meaningful impact on one of the greatest healthcare crises of our lifetime. You’ll be part of a passionate team, with ample opportunities for growth, competitive benefits, and the chance to truly make a difference in people’s lives.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;New Partnership Acquisition:\u0026lt;/strong\u0026gt; Own the full partnership lifecycle: proactively identify, prospect, and pitch Ophelia to new referral sources. You will manage a high-volume pipeline, moving organizations from \u0026#39;cold outreach\u0026#39; to \u0026#39;active partners\u0026#39; with persistence.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Relationship Management: :\u0026lt;/strong\u0026gt; Nurture and scale existing partnerships. You aren\u0026#39;t just a face in the room; you ensure partners remain clinically and philosophically aligned with Ophelia’s mission, turning local organizations into long-term, sustainable advocates for our patients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; CRM Management:\u0026lt;/strong\u0026gt; Utilize CRM tools (like Salesforce or HubSpot) to track activity, conversion rates from referral to patient, and ROI on partnership outreach. You will be expected to uncover insights into your own performance, including analyzing which partner types yield the highest patient conversion and adjusting your weekly strategy accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Community Engagement:\u0026lt;/strong\u0026gt; Spend the majority of your time in the field, meeting with healthcare providers, community leaders, patient advocates, and others to identify needs, remove barriers to treatment, and solidify Ophelia’s presence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Feedback Integration:\u0026lt;/strong\u0026gt; Collect and analyze feedback from community partners to refine Ophelia’s referral strategies and products. Help develop and build solutions for existing referral barriers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate Across Teams:\u0026lt;/strong\u0026gt; Work closely with Ophelia’s marketing, commercial, clinical, product, and operations teams to achieve outreach and market penetration goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Live in/near Albany, NY \u0026lt;/strong\u0026gt;area (ideally within 30 minutes by car); includes Schenectady, Troy, and Saratoga Springs region\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Able to travel locally \u0026lt;/strong\u0026gt;with reliable transportation \u0026amp;amp; valid drivers license ~4 days/week for meetings with partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2-5 Years of Experience: \u0026lt;/strong\u0026gt;Proven track record in Business Development, Partnership Development/Management, Medical Sales, or Account Management.\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026amp;amp; Autonomy:\u0026lt;/strong\u0026gt; You are a self-starter who thrives when given a territory and a goal. You don\u0026#39;t wait for a task list; you create a plan and execute it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skilled in independently crafting and executing outreach strategies\u0026lt;/strong\u0026gt;, with a demonstrated ability to monitor performance metrics, adapt approaches as needed, and ensure objectives are achieved\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Excellent interpersonal and communication skills\u0026lt;/strong\u0026gt;, demonstrating empathy and a patient-first/client-first mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Passionate \u0026lt;/strong\u0026gt;about serving marginalized and vulnerable populations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven ability to maintain professionalism and confidentiality\u0026lt;/strong\u0026gt; when working with sensitive and confidential information\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience within the SUD treatment community, with existing relationships in this space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with clinical staff, healthcare administration staff, and people with opioid use disorders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Our Benefits Include\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 company holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work From Home Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k Contribution Platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Ophelia Compensation Overview \u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$100,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Interested in learning more about Ophelia and this role? Apply to work with us!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4068270008,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":4034595008,"name":"United States","location":null,"child_ids":[],"parent_id":null}]}],"meta":{"total":20}}