{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/ombud/jobs/8577053002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6425848002,"location":{"name":"Denver, CO"},"metadata":null,"id":8577053002,"updated_at":"2026-06-16T12:43:20-04:00","requisition_id":null,"title":"Commercial Account Executive — AI Solutions","company_name":"Ombud","first_published":"2026-06-03T17:41:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Denver, CO (hybrid — Tue/Wed/Thu in office)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reports to: \u0026lt;/strong\u0026gt;CEO\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring a hungry, full-cycle commercial AE to drive net-new logo acquisition in the SMB and commercial segment (under $50M revenue). You will own the entire sales motion — from outbound prospecting through close — selling Ombud\u0026#39;s AI-powered response automation platform to revenue operations, sales enablement, and proposal teams at fast-growing B2B SaaS and tech companies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a farming role. This is not an enterprise role with 12-month cycles. This is a velocity role: 30–60 day cycles, $20K–$40K ACV, high activity, fast iteration. We are growing the commercial book of business while our enterprise team focuses on Workday, UKG, Prudential and similar accounts. You are the tip of the spear for net-new growth.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll own\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full-cycle ownership of commercial deals: prospecting, qualifying, demoing (with SE support), negotiating, and closing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outbound activity discipline — minimum 50 dials and 30 personalized emails per day during ramp; sustained pipeline-generation cadence after.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualified pipeline coverage of 3x your quarterly quota at all times.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Discovery rigor: identify the business pain, the economic buyer, the decision timeline, and the competitive landscape (typically Loopio or Responsive) on every opportunity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion development inside accounts — multi-threaded engagement before pricing leaves your hands.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CRM hygiene in HubSpot: every interaction logged, every opportunity stage-accurate, every forecast defensible.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weekly forecast and pipeline reviews with the CEO; quarterly business reviews against your number.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Operating discipline (non-negotiable)\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pre-pricing gate: before pricing leaves Ombud, you have a verbal commitment that we are the choice, an identified economic buyer, and a clear decision timeline. Pricing is leverage. Once it\u0026#39;s sent, it\u0026#39;s gone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive access gate: you\u0026#39;ve reached the economic buyer or you have a credible plan to do so within two weeks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Honest forecasting. We commit to the number we believe — not the number we hope for.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-haves\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–6 years of full-cycle B2B SaaS sales experience, with demonstrated success closing net-new logos at $15K–$50K ACV.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of consistent quota attainment — not one good year, a pattern.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in outbound prospecting using modern tooling (Apollo, Outreach, LinkedIn Sales Navigator, or equivalents).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort selling into Revenue Operations, Sales Enablement, Proposal Management, or Security/GRC functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HubSpot or Salesforce fluency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to be in-office Tuesday through Thursday in Denver.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice-to-haves\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling AI-powered platforms or sales tech (Seismic, Highspot, Showpad, Loopio, Responsive, Mindtickle, Outreach, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with RFP, RFI, and security questionnaire workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into Revenue Operations or Sales Engineering buyer personas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;APMP membership or proposal-management awareness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What success looks like\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;First 30 days\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Complete product certification and shadow five customer-facing meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build your top 100 target account list with ICP rationale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hit baseline activity metrics by week three.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;First 60 days\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Generate 3x quota coverage in qualified pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently run discovery and first-call demos.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;First closed-won deal or late-stage opportunity by day 60.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;First 90 days\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;On pace for full quota by end of first complete quarter post-ramp.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Forecast accuracy within 15% of actual.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least one closed-won deal.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why Ombud\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are a profitable, founder-led company with 14 years of compounding category expertise, an enterprise customer base that includes Workday, UKG, and Prudential, and a product (Ombuddy) that is genuinely differentiated in the AI era. Our commercial segment is wide open. The AE who builds this book of business will be the foundation of our commercial sales function.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ABOUT OMBUD\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Ombud is a Denver-based B2B SaaS company building the agentic AI platform that powers Revenue Operations teams at enterprises like Workday, UKG, and Prudential. Our product, Ombuddy, automates the response work — RFPs, security questionnaires, proposals — that has historically eaten enterprise sales cycles. Our 2026 strategy is to extend this from response management into Orchestrated Revenue Operations: autonomous execution of the discrete sales processes that move revenue. Our 2035 BHAG is $1B ARR powering 80% of discrete B2B sales motions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We run on EOS. We hire for output, not pedigree. We expect honesty over politeness, decisions over discussions, and execution over enthusiasm.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;HOW WE WORK — PIRCC VALUES\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Progressive — \u0026lt;/strong\u0026gt;We grow. We learn. We push the model forward, not protect the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity — \u0026lt;/strong\u0026gt;We do the right thing and keep our commitments. Said and done are the same thing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resourceful — \u0026lt;/strong\u0026gt;We turn constraints into creativity. We do more with less and bring solutions, not problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-Centric — \u0026lt;/strong\u0026gt;Our customers\u0026#39; success is the metric that matters. We anticipate their needs and earn their trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Community — \u0026lt;/strong\u0026gt;We build a team people want to be part of, and we invest in the communities we serve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4012552002,"name":"Sales ","child_ids":[],"parent_id":null}],"offices":[{"id":4006258002,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/ombud/jobs/8293606002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6308531002,"location":{"name":"Denver, Colorado"},"metadata":null,"id":8293606002,"updated_at":"2026-06-16T12:47:48-04:00","requisition_id":null,"title":"Director of Marketing","company_name":"Ombud","first_published":"2025-11-25T18:16:30-05:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Position Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As Director of Marketing reporting to the CEO, you will be responsible for building and executing Ombud\u0026#39;s marketing strategy during a transformative growth phase. This hands-on leadership role requires both strategic vision and tactical execution to drive demand generation, establish our market position, and support pipeline creation. You will craft our narrative, build our marketing foundation, and create scalable programs that deliver measurable business results with limited resources.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Demand Generation \u0026amp;amp; Pipeline Creation (40%)\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and execute multi-channel demand generation strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and optimize lead generation programs driving qualified opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage marketing campaigns across digital channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and implement account-based marketing initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own MQL targets and conversion metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish marketing attribution and ROI measurement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive pipeline growth supporting 40%+ ARR increase\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Brand Positioning \u0026amp;amp; Messaging (25%)\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve our market positioning and messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craft compelling narratives around our AI-powered solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop competitive differentiation strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create sales enablement materials that articulate our value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee website and digital presence optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build analyst and PR relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish Ombud as a thought leader in our space\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Content Strategy \u0026amp;amp; Thought Leadership (20%)\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop a comprehensive content strategy aligned with buyer journey\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create high-value content that addresses prospect pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish thought leadership in enterprise sales and AI automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build scalable content creation processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement content distribution strategies across channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive engagement through targeted content campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure content effectiveness and optimize accordingly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Marketing Operations \u0026amp;amp; Analytics (15%)\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build marketing technology stack and infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement data-driven marketing processes and analytics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish marketing KPIs and reporting cadence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage marketing budget and resource allocation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize channel performance through testing and measurement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create scalable marketing operations processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Sales on lead management and CRM processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This role is based in Denver, Colorado and requires regular in-office presence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of progressive B2B SaaS marketing experience with 2+ years in marketing leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record driving demand generation and pipeline creation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience marketing enterprise software solutions ($75K+ ACV)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of enterprise buying cycles and B2B marketing strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build marketing programs from early stage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with ABM and targeted marketing approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven approach with focus on pipeline impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree required, MBA preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with marketing automation platforms (HubSpot, Marketo, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CRM systems (Salesforce, HubSpot)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of digital marketing channels and optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with content management systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of marketing analytics and attribution tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with ABM platforms a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Leadership Competencies\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on execution capabilities with strategic vision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and storytelling abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical approach to marketing measurement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Builder mentality with process creation capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resourcefulness and creativity in maximizing impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Results-oriented with clear focus on business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About Ombud\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Ombud is revolutionizing enterprise B2B sales through AI-powered knowledge management and sales automation. Our platform serves Revenue Operations teams at 100+ enterprise customers including Workday, UKG, CSG Systems, and Prudential. We combine response management, agentic sales engineering capabilities, and AI-powered proposal automation to streamline complex, high-volume sales processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through our flagship products—Ombud\u0026#39;s core platform and Ombuddy, our AI Native Agentic Sales Engineer—we\u0026#39;re building the AI Operating System for B2B sales teams. Our mission is simple: Make a Sales Engineer\u0026#39;s Life Great by automating the tedious while scaling expertise across their revenue organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our Values (PIRCC)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Progressive: We think ahead and act with purpose.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We are forward‑thinkers, always seeking to learn and evolve. We’re not just adapting to change; we’re driving it. We look ahead of the curve and push Ombud to lead in innovation and industry advancement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Integrity: We do what\u0026#39;s right, even when no one is looking.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;It’s the backbone of how we operate. We foster trust and honesty, where commitments are honored and ethics aren’t negotiable. Ombuddies act responsibly and transparently—with each other and with our clients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Resourceful: We solve problems with creativity, focus, and grit.\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We practice intelligent innovation—doing more with less, thinking outside the box, and turning challenges into opportunities. We’re everyday problem‑solvers who bring creativity to the table.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer‑Centric: We succeed when our customers succeed.\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Customers sit at the center of our decisions. We work to deeply understand and anticipate needs so every choice improves their experience and outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Community: We build belonging in real life.\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;We foster a culture where showing up matters—whether it’s collaborating in the office, solving problems side-by-side, or partnering closely with our customers. We build trust, momentum, and belonging through real-life connection.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ombud is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4012553002,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4006258002,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/ombud/jobs/8577274002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6425953002,"location":{"name":"Denver, CO"},"metadata":null,"id":8577274002,"updated_at":"2026-06-18T12:16:23-04:00","requisition_id":null,"title":"Principal Platform Engineer — Kubernetes \u0026 Cloud Infrastructure","company_name":"Ombud","first_published":"2026-06-03T17:50:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Denver, CO (hybrid — Tue/Wed/Thu in office)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reports to: \u0026lt;/strong\u0026gt;CEO\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Ombud\u0026#39;s platform runs production AI workloads for enterprise customers, and we\u0026#39;re scaling toward a self-service motion where customers onboard, ingest content, and operate the product without manual implementation. That requires an infrastructure foundation that can handle multi-tenant scale, high reliability, and the unique demands of generative AI workloads — without ballooning the AWS bill.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring a Principal Platform Engineer to own that foundation. This is a senior individual contributor role with broad architectural authority. You will not have direct reports. You will set the technical direction for our cloud infrastructure, partner with engineering on production scaling decisions, and operate the platform with the discipline a SOC 2 / ISO 27001 customer base requires.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll own\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Production Kubernetes (EKS) clusters: capacity planning, node group strategy, gen-AI workload isolation, blast-radius containment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS infrastructure end-to-end: RDS, DMS, Kafka (MSK), ECR, networking, IAM, multi-region deployments (including Ireland for EU data residency).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure-as-code in Terraform — modules, environments, drift management, peer review.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CI/CD pipelines (Jenkins, GitHub Actions, or your recommended replacement) — fast, reliable, secure builds for backend and frontend services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observability: Grafana dashboards, Prometheus metrics, log pipelines, on-call alerting, SLO definition.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cost optimization. AWS spend is one of our top three variable costs. Reducing it by 20% is a tangible objective for this seat.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Security posture: secrets management (Consul/Vault), IAM hygiene, vulnerability patching, support for SOC 2 and ISO 27001 audit cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architecture leadership on the self-service infrastructure roadmap: how we onboard a customer without human intervention and scale to 10x our current tenant count.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Documentation and runbooks that let the rest of the engineering team operate the platform when you\u0026#39;re unavailable.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-haves\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of platform, infrastructure, SRE, or DevOps experience, with at least 3+ years operating production Kubernetes at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep AWS expertise across compute, storage, networking, data services, and IAM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Production fluency with Terraform, Docker, Linux, and CI/CD systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of architectural decisions that materially improved reliability, cost, or developer velocity — with specific, measurable outcomes you can point to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating as a senior IC who sets technical direction across teams without formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication — runbooks, architecture decision records, post-incident reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to be in-office Tuesday through Thursday in Denver.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice-to-haves\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Production experience supporting generative AI or ML workloads (GPU node groups, vector databases, model serving).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Qdrant, Pinecone, Weaviate, or other vector stores in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PostgreSQL operational depth — replication, performance tuning, backup/restore.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience scaling a multi-tenant SaaS platform from ~100 customers to ~1,000.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SOC 2 Type II and ISO 27001 audit experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with event-driven architectures (Kafka, Kinesis, or equivalent).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What success looks like\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;First 30 days\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Complete a written audit of our current infrastructure: what we have, where the risks are, what\u0026#39;s costing us money.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish on-call rotation participation and respond to your first production incident.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify the top three architectural debt items.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;First 60 days\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver first architectural recommendation with implementation plan — typically cost optimization or scaling bottleneck.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Refresh and own the observability stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document the production runbook for the rest of the engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;First 90 days\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ship a measurable improvement: cost reduction, reliability uplift, deployment velocity, or scale headroom.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver the multi-tenant scale roadmap for the self-service motion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish quarterly architecture review cadence with the engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why Ombud\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own the platform that runs production AI for some of the largest enterprise software companies in the world. The infrastructure decisions you make will directly enable our 2026 strategy of moving from response management to autonomous revenue execution. You\u0026#39;ll work with a small, senior engineering team that ships fast and trusts each other.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ABOUT OMBUD\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Ombud is a Denver-based B2B SaaS company building the agentic AI platform that powers Revenue Operations teams at enterprises like Workday, UKG, and Prudential. Our product, Ombuddy, automates the response work — RFPs, security questionnaires, proposals — that has historically eaten enterprise sales cycles. Our 2026 strategy is to extend this from response management into Orchestrated Revenue Operations: autonomous execution of the discrete sales processes that move revenue. Our 2035 BHAG is $1B ARR powering 80% of discrete B2B sales motions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We run on EOS. We hire for output, not pedigree. We expect honesty over politeness, decisions over discussions, and execution over enthusiasm.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;HOW WE WORK — PIRCC VALUES\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Progressive — \u0026lt;/strong\u0026gt;We grow. We learn. We push the model forward, not protect the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity — \u0026lt;/strong\u0026gt;We do the right thing and keep our commitments. Said and done are the same thing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resourceful — \u0026lt;/strong\u0026gt;We turn constraints into creativity. We do more with less and bring solutions, not problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-Centric — \u0026lt;/strong\u0026gt;Our customers\u0026#39; success is the metric that matters. We anticipate their needs and earn their trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Community — \u0026lt;/strong\u0026gt;We build a team people want to be part of, and we invest in the communities we serve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4012549002,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006258002,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/ombud/jobs/8577202002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6425910002,"location":{"name":"Denver, CO"},"metadata":null,"id":8577202002,"updated_at":"2026-06-16T12:42:44-04:00","requisition_id":null,"title":"Sales Product Specialist — AI Solutions","company_name":"Ombud","first_published":"2026-06-03T17:47:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Denver, CO (hybrid — Tue/Wed/Thu in office)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reports to: \u0026lt;/strong\u0026gt;CEO\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring a Sales Product Specialist to run the technical sales motion at Ombud — the role that bridges product capability and customer outcome. You will own demos, proofs of concept, technical discovery, RFP and security questionnaire responses, sales enablement, and the demo environments and integrations that make our sales team credible in front of enterprise buyers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The person who held this role previously came from an enterprise implementation background (Oracle ERP Cloud at KPMG) before moving into presales. That combination — knowing how enterprise software actually gets deployed, plus knowing how to sell it — is what makes this seat work. We are explicitly looking for the same profile.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll own\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;End-to-end technical sales support: discovery, demos, custom builds, trials, proofs of concept.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RFP and security questionnaire responses for active deals — Ombud\u0026#39;s own platform is the tool you\u0026#39;ll use, so you\u0026#39;ll know it intimately.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demo environment design and maintenance: keep them current, relevant, and persuasive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integration prototypes: HubSpot, Salesforce, Office365, Slack, Chrome extension, Excel add-in, and customer-specific connectors as deals require.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales enablement: onboarding new AEs, training the sales team on product updates, building battlecards and competitive positioning against Loopio and Responsive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executive and Board reporting on technical wins, POC outcomes, and presales metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic renewals and upsells where technical depth is the deciding factor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Voice of the customer back into the product team — what\u0026#39;s missing, what\u0026#39;s broken, what\u0026#39;s winning.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-haves\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of combined experience in enterprise software, with at least one tour in implementation/consulting (e.g., ERP, CRM, or SaaS implementation at a Big Four, systems integrator, or vendor professional services team) AND at least two years in presales / sales engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented to the point of being noticeable. This role is where small errors become lost deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to map complex enterprise business problems to technical solutions and articulate them to both technical buyers and executive economic buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on fluency with generative AI tools (Claude, ChatGPT, Gemini, etc.) and familiarity with how LLMs and RAG architectures work at a conceptual level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and delivering technical demonstrations to enterprise audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable owning RFP and security questionnaire responses — directly, not as a coordinator.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to be in-office Tuesday through Thursday in Denver.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice-to-haves\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;APMP membership or active involvement in the Rocky Mountain Chapter.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in the response management, sales enablement, or revenue operations software category.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scripting or light development skills (Python, JavaScript, SQL) to build custom POC integrations without engineering support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into or implementing for Workday, UKG, Salesforce, ServiceNow, or similar enterprise ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What success looks like\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;First 30 days\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Complete product certification, shadow active deals, and inherit the existing demo library.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run your first three solo demos by the end of week four.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of one active POC.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;First 60 days\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the technical workstream on at least two enterprise opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Refresh demo environments with current product capabilities (Native engine, Editorial Workflows, self-service).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build first competitive battlecard refresh.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;First 90 days\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Independently own the technical sales function across all active opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver first quarterly presales metrics report to the executive team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboard the new Commercial AE and any subsequent sales hires.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why Ombud\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This is the seat where technical depth meets revenue impact. The person in this role is, in practice, the most influential individual contributor on the go-to-market team. You will sit at the intersection of every active enterprise deal and every product decision, and you will have direct line of sight to the CEO and the engineering organization.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ABOUT OMBUD\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Ombud is a Denver-based B2B SaaS company building the agentic AI platform that powers Revenue Operations teams at enterprises like Workday, UKG, and Prudential. Our product, Ombuddy, automates the response work — RFPs, security questionnaires, proposals — that has historically eaten enterprise sales cycles. Our 2026 strategy is to extend this from response management into Orchestrated Revenue Operations: autonomous execution of the discrete sales processes that move revenue. Our 2035 BHAG is $1B ARR powering 80% of discrete B2B sales motions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We run on EOS. We hire for output, not pedigree. We expect honesty over politeness, decisions over discussions, and execution over enthusiasm.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;HOW WE WORK — PIRCC VALUES\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Progressive — \u0026lt;/strong\u0026gt;We grow. We learn. We push the model forward, not protect the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity — \u0026lt;/strong\u0026gt;We do the right thing and keep our commitments. Said and done are the same thing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resourceful — \u0026lt;/strong\u0026gt;We turn constraints into creativity. We do more with less and bring solutions, not problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-Centric — \u0026lt;/strong\u0026gt;Our customers\u0026#39; success is the metric that matters. We anticipate their needs and earn their trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Community —\u0026amp;nbsp;\u0026lt;/strong\u0026gt;We build a team people want to be part of, and we invest in the communities we serve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4012552002,"name":"Sales ","child_ids":[],"parent_id":null}],"offices":[{"id":4006258002,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/ombud/jobs/8599080002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6434410002,"location":{"name":"Denver, CO"},"metadata":null,"id":8599080002,"updated_at":"2026-06-18T12:02:45-04:00","requisition_id":null,"title":"Senior Full Stack AI Engineer","company_name":"Ombud","first_published":"2026-06-18T12:02:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Location: \u0026lt;/strong\u0026gt;Denver, CO (hybrid — Tue/Wed/Thu in office)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Reports to: \u0026lt;/strong\u0026gt;CEO\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring a senior full-stack engineer to build the next generation of Ombud\u0026#39;s agentic AI platform. The work splits across two domains: building the agentic engine itself (LlamaIndex / agent orchestration / tool calling / evaluation pipelines) and the ML data engineering that supports it (embeddings, vector store operations, retrieval quality, RAG/CAG architectures).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;These are high-output IC roles. You will ship production code, own systems end-to-end, and operate without a layer of engineering management between you and the product direction. You will work directly with the CEO on architectural decisions and directly with the platform engineer on production deployment. We are not hiring engineering managers and we are not hiring junior engineers.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll own\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ombuddy Native: our next-generation agentic platform replacing the existing Chrome extension. Production agent orchestration, tool design, multi-step reasoning workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RAG and CAG architecture: embeddings, retrieval, re-ranking, caching strategies. We use LlamaIndex and Qdrant today; we will evolve the stack as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM integration with Anthropic Claude (primary), with multi-model routing where it makes sense.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluation pipelines: how we measure response quality, regression-test prompts, and ship LLM-dependent features with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-service infrastructure: customer onboarding flows, content ingestion automation, in-product setup experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-stack feature delivery across Python (primary backend), Node.js (legacy services), React (frontend), PostgreSQL, and Elasticsearch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Production operations: own your features through deployment, monitoring, and customer-facing incidents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Code review and technical mentorship within a small, senior engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-haves\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of professional full-stack software engineering experience, with demonstrated production system ownership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep Python fluency. JavaScript / TypeScript / React competence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on production experience integrating LLMs into product (Anthropic, OpenAI, Google) — not academic, not prototype work, but features that customers use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of RAG architectures, embeddings, vector databases, and the trade-offs between retrieval and context-caching approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency with Claude Code or similar AI-augmented development workflows. We expect our engineers to use AI as a force multiplier on their own output.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong intuition for system design: can take a vague product goal, design the architecture, and ship the implementation without needing intermediate hand-holding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in a small team without a layer of engineering management. You bring problems with proposed solutions, not just problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to be in-office Tuesday through Thursday in Denver.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice-to-haves\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Production experience with LlamaIndex, LangChain, LangGraph, or similar agent orchestration frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and operating evaluation pipelines for LLM applications (Langfuse, Braintrust, or custom).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vector database operations at scale (Qdrant, Pinecone, Weaviate).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Browser extension or Office add-in development (Chrome extensions, Office365 / Excel add-ins).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open source contributions, particularly in the AI tooling ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in revenue operations, sales enablement, or response management software.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What success looks like\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;First 30 days\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ship your first production pull request within the first two weeks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a working mental model of the codebase across the agentic engine, frontend, and platform layers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of one feature in flight.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;First 60 days\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own a feature end-to-end: design, implementation, deployment, observability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute meaningfully to an architectural decision (engine choice, retrieval strategy, eval design).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be on-call rotation capable.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;First 90 days\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive a substantive piece of the Ombuddy Native or self-service roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish yourself as a trusted technical voice on architectural decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ship measurable improvements to either response quality, system performance, or developer velocity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why Ombud\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This is the engineering team that builds the actual product behind the agentic enterprise era. We use Claude as a teammate, not a feature checkbox. We deploy frequently, ship real customer value, and trust our engineers to operate as senior partners — not as cogs in a sprint. If you\u0026#39;ve been waiting for an environment where your AI fluency translates directly to product impact, this is it.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;ABOUT OMBUD\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Ombud is a Denver-based B2B SaaS company building the agentic AI platform that powers Revenue Operations teams at enterprises like Workday, UKG, and Prudential. Our product, Ombuddy, automates the response work — RFPs, security questionnaires, proposals — that has historically eaten enterprise sales cycles. Our 2026 strategy is to extend this from response management into Orchestrated Revenue Operations: autonomous execution of the discrete sales processes that move revenue. Our 2035 BHAG is $1B ARR powering 80% of discrete B2B sales motions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We run on EOS. We hire for output, not pedigree. We expect honesty over politeness, decisions over discussions, and execution over enthusiasm.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;HOW WE WORK — PIRCC VALUES\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Progressive — \u0026lt;/strong\u0026gt;We grow. We learn. We push the model forward, not protect the status quo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integrity — \u0026lt;/strong\u0026gt;We do the right thing and keep our commitments. Said and done are the same thing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Resourceful — \u0026lt;/strong\u0026gt;We turn constraints into creativity. We do more with less and bring solutions, not problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-Centric — \u0026lt;/strong\u0026gt;Our customers\u0026#39; success is the metric that matters. We anticipate their needs and earn their trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Community — \u0026lt;/strong\u0026gt;We build a team people want to be part of, and we invest in the communities we serve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;","departments":[{"id":4012549002,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4006258002,"name":"Denver","location":"Denver, Colorado, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":5}}