{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/ocrolusinc/jobs/6148169004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5202533004,"location":{"name":"Remote - IND"},"metadata":null,"id":6148169004,"updated_at":"2026-09-28T08:33:56-04:00","requisition_id":"573","title":"GTM Engineer, Growth Marketing","company_name":"Ocrolus Inc.","first_published":"2026-08-24T12:52:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This is a new role. There\u0026#39;s no playbook to inherit. You\u0026#39;ll write it. You\u0026#39;ll join Growth Marketing and report to our VP of Growth Marketing. You\u0026#39;ll mine sales, marketing and product usage data to build audiences, find expansion opportunities in our customer base, automate the manual work our team does today, and run experiments that show what\u0026#39;s working. You\u0026#39;ll also bring our Clay program in-house and become the team\u0026#39;s go-to builder.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For your first few months, you\u0026#39;ll work through a backlog we\u0026#39;ve already built. After that, you set the agenda: spot the gaps, pitch the fix, build it and show what it moved. We’ll measure success from meetings and pipeline from audiences you built, expansion revenue from accounts you flagged and manual work your builds removed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work every day with our customer marketing, digital, events and SDR teams, and with RevOps. Most of them are in the US. Our stack: Clay, Claude, HubSpot, Salesforce, Snowflake and Heap. You’ll liaise with our Business Analytics team, based in India, as an additional data resource.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Your first six months\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own our Clay program end-to-end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a wallet-share view of our customers: who uses which products, how much they process and where the expansion is.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Give our SDRs sharper audiences, segmented by vertical, lifecycle stage and buying signals, and scored against what our closed-won deals look like.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enrich event and target-account lists so our team walks into every event knowing who to meet.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect campaign activity to pipeline in HubSpot and Salesforce so we can see what\u0026#39;s working.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clean up and document what you inherit so every build after it goes faster.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;After that\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bring us ideas every week, ranked by what they\u0026#39;d move: pipeline, expansion or retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Size a new segment fast. We name the market. You give us a TAM and SAM we can act on, from our data and public sources, in days.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on builds for the rest of Growth Marketing: brand, content, digital, customer marketing and events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run tests on audiences, messages and channels, and tell us what changed the number.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What matters most, in order\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You own things.\u0026lt;/strong\u0026gt; You spot the problem before anyone assigns it, pitch a fix, build it and measure it. If every project on your resume started with someone telling you what to build, this isn\u0026#39;t the role for you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;re commercially minded.\u0026lt;/strong\u0026gt; You measure your work in pipeline and revenue, not activity. You\u0026#39;ve tied marketing work to pipeline or revenue before. You know when an 80% answer today beats a perfect answer in three weeks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You build.\u0026lt;/strong\u0026gt; You\u0026#39;ve shipped automations, agents or data workflows that run on real GTM data. You write SQL. You can write or direct code (Python or JavaScript) that calls an API and moves data. Code written with AI counts, as long as you can explain it and fix it when it breaks.\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Also required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clear, confident spoken and written English. You\u0026#39;ll work live with US-based marketing and RevOps leaders every day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on HubSpot or Salesforce. You\u0026#39;ve built lists, workflows and reports, not just read them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years in B2B marketing, sales, RevOps, growth or GTM engineering. Agency and freelance work count. Be clear about which work was yours.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clay. You\u0026#39;ll own ours, so real Clay builds put you at the front of the line.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a lending, fintech or B2B SaaS company that sells to US buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Snowflake or another data warehouse. Heap or another product analytics tool.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intent data (6sense, Bombora, ZoomInfo) and GA4.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LLM APIs, agent frameworks, or workflow tools like n8n, Zapier or Make.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Ocrolus\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our culture is grounded in four core values:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Empathy – \u0026lt;/strong\u0026gt;Understand and serve with compassion\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt; Curiosity – \u0026lt;/strong\u0026gt;Explore new ideas and question the status quo\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Humility – \u0026lt;/strong\u0026gt;Listen, be grounded, and remain open-minded\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt; Ownership – \u0026lt;/strong\u0026gt;Love what you do, work hard, and deliver excellence\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We look forward to building the future of lending together.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4067958004,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4026093004,"name":"Remote - IND","location":null,"child_ids":[],"parent_id":4026091004}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/ocrolusinc/jobs/6212708004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5224584004,"location":{"name":"New York, United States"},"metadata":null,"id":6212708004,"updated_at":"2026-10-05T09:27:34-04:00","requisition_id":"586","title":"Lead Credit \u0026 Risk Data Science / Analytics","company_name":"Ocrolus Inc.","first_published":"2026-10-05T02:47:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The Small Business team at Ocrolus uses our massive and unique dataset of cash flow, credit, and financial data from the market’s most sophisticated lenders to build high-quality data products empowering lenders to make better credit, fraud, and operational risk decisions. This role will lead our efforts to mine internal, client, and partner data for unique insights and develop data products, predictive models, and analytical tools that leverage the power of the Ocrolus network. You will analyze large and unique datasets, interact as a subject matter expert with clients and prospects, and work with excellent colleagues in product, engineering, and revenue to bring transformational data products to market. If you are a curious, high-agency analytics leader who wants to leverage your experience in SMB credit risk and strong technical skills to drive outsize impact, we want to talk to you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Analyze large, diverse, and unique datasets around business cash flow, financial health, credit, marketplace dynamics, and repayment performance to unearth powerful insights and identify compelling product opportunities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product, Engineering, senior management, and other stakeholders to develop and commercialize analytical and data products that will drive impact for our clients and gain adoption in the market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead Ocrolus’ analytical and data science efforts to research and develop new data and decisioning products, including mentoring colleagues from a business and technical standpoint.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interact with clients and prospects as a subject matter expert on small business credit and the Ocrolus suite of analytics and decisioning products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop robust, scalable, and efficient models, thoughtfully balancing algorithmic complexity against interpretability, customer needs, and delivery timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous business challenges into well-defined data science problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end lifecycle of data science models, from data exploration and feature engineering to deployment, monitoring, and continuous improvement in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Examples of SMB analytics initiatives include: using agentic pipelines to enhance transaction classification, training gradient boosting trees to predict loan default probability and loss-given-default based on transactional cash flow data, building entity resolution systems to match financial data across time with a specific merchant, mining massive internal and partner datasets to build agentic fraud detection systems, resolving data signals from across the Ocrolus network to build a comprehensive and contextualized profile of small business financial health and debt capacity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What you’ll bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of professional experience in risk management, analytics, and/or data science, building decision strategies and building/deploying predictive models in a production environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant knowledge of small business credit, including underwriting, pricing, and portfolio management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise and hands-on curiosity with using LLMs and cutting-edge AI tools to create novel products and solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full stack data-science/analytics experience: ideating, building, deploying, monitoring, and maintaining production ML models that solve real-world needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of statistics, probability, and machine learning algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software engineering and data engineering fundamentals. Excellent programming skills in Python and proficiency with core data science libraries (e.g., pandas, scikit-learn, Hugging Face)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent SQL skills and comfort working with large and complex data warehouses (Snowflake/Postgres)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s or Master’s degree in a quantitative discipline (e.g., Computer Science, Statistics, Math, Engineering)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to communicate and present complex technical topics and results to various audiences. Skilled in collaborative and compelling communication with clients and prospects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for understanding the “why” of the problem and the impact of solutions on client outcomes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working with messy, real-world financial data (e.g., bank transaction streams, financial statements, credit reports)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Portfolio of past data science/analytics accomplishments (including source code)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The full-time salary range for this role is in the range of $230K-270K + equity + benefits. Base pay offered may vary depending on job-related knowledge, skills, experience, and market location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disclosure as required by N.Y.C. Admin. Code §§ 8-102 and 8-107(32) of the full time salary compensation range for this role when being hired into our offices in New York City.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Ocrolus\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our culture is grounded in four core values:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Empathy – \u0026lt;/strong\u0026gt;Understand and serve with compassion\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt; Curiosity – \u0026lt;/strong\u0026gt;Explore new ideas and question the status quo\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Humility – \u0026lt;/strong\u0026gt;Listen, be grounded, and remain open-minded\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt; Ownership – \u0026lt;/strong\u0026gt;Love what you do, work hard, and deliver excellence\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We look forward to building the future of lending together.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4043730004,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4026092004,"name":"Remote - US","location":null,"child_ids":[],"parent_id":4026090004}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/ocrolusinc/jobs/6226422004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5229532004,"location":{"name":"Remote - US"},"metadata":null,"id":6226422004,"updated_at":"2026-10-16T07:02:59-04:00","requisition_id":"595","title":"Mortgage Forward Deployed Engineer","company_name":"Ocrolus Inc.","first_published":"2026-10-16T06:45:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We’re looking for a\u0026amp;nbsp;\u0026lt;strong\u0026gt;Mortgage Forward-Deployed Engineer (Encompass)\u0026lt;/strong\u0026gt; to join our team and be the bridge between our product and our customers. This is not your standard engineering role, you’ll be out in the field, working directly with clients, writing production code, and helping them reimagine how they run their business with our platform.\u0026amp;nbsp; You will be working directly with our Account Management team, implementation team and onboarding team.\u0026amp;nbsp; This role reports to the VP of Account Management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an FDE, you’ll wear different hats: engineer, architect, and trusted advisor. One day you might be prototyping a custom integration; the next, you’re running a proof-of-value with a C-suite exec; the next, you’re feeding back product insights that shape the roadmap. If you like variety, ownership, and making real-world impact, you’ll love this role. This role will report to our Lead Forward-Deployed Engineer and be a part of the Account Management team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a \u0026lt;strong\u0026gt;technical expert and trusted advisor\u0026lt;/strong\u0026gt; during the post-sales process, embed with customer teams to understand their workflows and demonstrate how Ocrolus’ technology improves efficiency in mortgage origination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and consult on technical solutions, APIs, microservices, data pipelines, and integrations that solve real business problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and support technical solutions and integrations for mortgage clients using Ocrolus, Encompass, and other POS/LOS mortgage platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run proof-of-concepts and proof-of-value engagements that demonstrate ROI fast.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot gnarly technical issues in live environments and get things back on track.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Account Management and Product teams to deliver value, and influence the roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel occasionally (~30–50%) to customer sites and industry events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who we\u0026#39;re looking for: (Skill Sets and Qualifications)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in software engineering, solutions engineering, or technical consulting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of a background in mortgage, or lending workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding and experience with Encompass\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong consultative sales/account management approach—able to map technology to business challenges and drive change management conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills, with experience engaging senior mortgage executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Backend: Python; APIs; Encompass Developer Connect; SQL.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Frontend: React/TypeScript; JavaScript with ICE Secure Scripting Framework (SSF) for Encompass custom form and workflow logic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting: Familiarity with mortgage LOS/POS platforms (Encompass, Blend, SimpleNexus, Floify); Git; cloud basics (AWS/Azure).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in fast-paced, ambiguous environments where you figure it out and get it done.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with SaaS integrations or loan origination systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional mortgage LOS/POS experience\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to AI/ML or generative AI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Why You’ll Love It Here\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’ll have \u0026lt;strong\u0026gt;ownership from day one\u0026lt;/strong\u0026gt;, our FDEs lead projects end-to-end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll work directly with customers and see the immediate impact of what you build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll shape the product by bringing the voice of the customer straight to engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll work directly with a team focused on creating an excellent client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll have fun working with a highly proactive, collaborative team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The full-time salary range for this role is between \u0026lt;span data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:150000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:12291,\u0026amp;quot;3\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:4,\u0026amp;quot;2\u0026amp;quot;:\u0026amp;quot;\\\u0026amp;quot;$\\\u0026amp;quot;#,##0.00\u0026amp;quot;},\u0026amp;quot;4\u0026amp;quot;:{\u0026amp;quot;1\u0026amp;quot;:2,\u0026amp;quot;2\u0026amp;quot;:15597032},\u0026amp;quot;15\u0026amp;quot;:\u0026amp;quot;Calibri\u0026amp;quot;,\u0026amp;quot;16\u0026amp;quot;:12}\u0026quot;\u0026gt;$150,000 \u0026lt;/span\u0026gt;- $170,000 + commission + equity + benefits. Base pay offered may vary depending on job-related knowledge, skills, experience, and market location.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Disclosure as required by N.Y.C. Admin. Code §§ 8-102 and 8-107(32) of the full time salary compensation range for this role when being hired into our offices in New York City.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Ocrolus\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our culture is grounded in four core values:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Empathy – \u0026lt;/strong\u0026gt;Understand and serve with compassion\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt; Curiosity – \u0026lt;/strong\u0026gt;Explore new ideas and question the status quo\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Humility – \u0026lt;/strong\u0026gt;Listen, be grounded, and remain open-minded\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt; Ownership – \u0026lt;/strong\u0026gt;Love what you do, work hard, and deliver excellence\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We look forward to building the future of lending together.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4043734004,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4026092004,"name":"Remote - US","location":null,"child_ids":[],"parent_id":4026090004}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/ocrolusinc/jobs/6237298004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5233244004,"location":{"name":"Remote - IND"},"metadata":null,"id":6237298004,"updated_at":"2026-11-02T10:08:05-05:00","requisition_id":"599","title":"Mortgage Support Analyst","company_name":"Ocrolus Inc.","first_published":"2026-10-29T04:53:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Job Title: Mortgage Analyst/Senior Mortgage Analyst/ Mortgage Support Lead / Mortgage Support Specialist\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Location: Remote\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a detail-oriented and articulate\u0026lt;strong\u0026gt;\u0026amp;nbsp;US Mortgage Support Analyst \u0026lt;/strong\u0026gt;to join our support team. The ideal candidate will bring \u0026lt;strong\u0026gt;strong written and verbal communication skills\u0026lt;/strong\u0026gt;, a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;commerce background with a focus on Mathematics or Economics, and practical experience in mortgage platform to effectively understand, troubleshoot, and support customer issues. This is a great opportunity for someone who combines analytical thinking with a customer-first approach.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the first point of contact for customers via email, chat, or phone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle incoming customer calls and work on support tickets to resolve queries and ensure timely issue resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver prompt, accurate, and courteous responses to customer inquiries and issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and resolve customer complaints by collaborating with internal teams and utilizing the platform to extract or verify data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain thorough documentation of customer interactions, queries, and resolutions.\u0026lt;br\u0026gt;Monitor and track common issues to help identify trends and escalate systemic problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to improving support documentation, FAQs, and internal knowledge bases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support service-level agreements (SLAs) and meet quality and responsiveness KPIs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience 3yrs+\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills with a professional and empathetic tone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and logical reasoning capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in Google tools. (Google Docs/Google Sheet)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to handle multiple tasks, prioritize issues, and manage time effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset with a willingness to learn and adapt.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Previous experience in the Mortgage Underwriting domain.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with ticketing systems and customer support metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of data integrity and confidentiality best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Ocrolus\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our culture is grounded in four core values:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Empathy – \u0026lt;/strong\u0026gt;Understand and serve with compassion\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt; Curiosity – \u0026lt;/strong\u0026gt;Explore new ideas and question the status quo\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Humility – \u0026lt;/strong\u0026gt;Listen, be grounded, and remain open-minded\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt; Ownership – \u0026lt;/strong\u0026gt;Love what you do, work hard, and deliver excellence\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We look forward to building the future of lending together.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4043734004,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4026093004,"name":"Remote - IND","location":null,"child_ids":[],"parent_id":4026091004}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/ocrolusinc/jobs/6149765004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5203299004,"location":{"name":"New York, United States"},"metadata":null,"id":6149765004,"updated_at":"2026-09-11T03:35:39-04:00","requisition_id":"575","title":"Mortgage Technical Enablement Manager","company_name":"Ocrolus Inc.","first_published":"2026-08-24T04:11:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We\u0026#39;re hiring a senior, hands-on, customer-facing Mortgage Technical Enablement Manager to\u0026amp;nbsp;\u0026lt;strong\u0026gt;build and own\u0026lt;/strong\u0026gt; the enablement function for our rapidly growing mortgage customer base. You will report to the General Manager of Mortgage and serve as \u0026lt;strong\u0026gt;the sole owner\u0026lt;/strong\u0026gt; of customer onboarding, technical training, and ongoing educational content — building this function from the ground up. You\u0026#39;ll work closely with Product, Engineering, Product Marketing, and Revenue to craft and execute the enablement strategy and design and deliver world-class materials that accelerate launch timelines, increase product adoption, and drive measurable customer outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is for someone who thrives with \u0026lt;strong\u0026gt;high autonomy and ownership\u0026lt;/strong\u0026gt; — you\u0026#39;ll set the direction, build the infrastructure, and execute independently, while also showing up as a confident, engaging presence with customers in live settings. You\u0026#39;ll translate Ocrolus\u0026#39;s product capabilities (income calculations, document indexing, LOS integrations, AI classifiers, and more) into step-by-step curriculum, hands-on labs, and playbooks that make it simple for both technical and non-technical users to get production-ready.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the GM of Mortgage and cross-functional teams (Product, Engineering, Product Marketing, Revenue/Sales, and Customer Success) to \u0026lt;strong\u0026gt;define and drive\u0026lt;/strong\u0026gt; the mortgage enablement strategy and roadmap — with significant independence in how you execute it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build the enablement function from scratch\u0026lt;/strong\u0026gt;: design, build, and deliver scalable onboarding and education programs focused on using Ocrolus to originate mortgages — instructor-led trainings, on-demand eLearning, role-based learning paths, technical playbooks, integration guides, and customer certification programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a progressive, modular curriculum that maps directly to the mortgage origination workflow, with role-based learning paths that enable end users to steadily build proficiency across our full mortgage solution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce hands-on materials: sandbox exercises, labs, demo scripts, templates, runbooks, and checklists that shorten time-to-value and reduce launch friction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run kickoffs, launch workshops, technical deep dives, and train-the-trainer sessions for customers, partners, and internal teams — \u0026lt;strong\u0026gt;including live, client-facing training sessions\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product and Engineering to rapidly learn new capabilities and translate complex features into practical how-to guidance and integration patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Revenue/Sales and Product Marketing to define onboarding readiness criteria and pre/post-sale enablement materials tied to launch success metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure enablement effectiveness with KPIs (time-to-production, launch velocity, adoption, CSAT, certification completion, support deflection) and iterate based on data and feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capture and synthesize customer feedback and common implementation gaps to inform product documentation and prioritize future training needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Ocrolus externally: run webinars, speak at customer events, and occasionally support pilots or proofs-of-concept.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5–10+ years of experience\u0026lt;/strong\u0026gt; in L\u0026amp;amp;D, client enablement, customer training, or implementation programs — with the seniority to operate as a function of one and build from zero.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of \u0026lt;strong\u0026gt;working with independence\u0026lt;/strong\u0026gt; — you don\u0026#39;t need a team around you to move fast and deliver high-quality outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong \u0026lt;strong\u0026gt;cross-functional stakeholder management\u0026lt;/strong\u0026gt; — you\u0026#39;re equally effective collaborating with Product and Engineering as you are presenting to customers; this is not a back-office role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mortgage industry exposure (e.g., underwriting, operations, LOS work, or mortgage product experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for education and curriculum design — you love creating learning experiences and measuring outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate product features into concrete workflows that teach customers how to originate loans using our platform — and to \u0026lt;strong\u0026gt;learn our product deeply and quickly\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong presentation and facilitation skills — comfortable delivering both live (including direct client-facing sessions) and asynchronous training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience producing customer-facing documentation and training artifacts (playbooks, runbooks, templates).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-driven: you define success metrics for enablement and iterate based on performance and feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written communication skills and attention to instructional detail.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice-to-haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience at a fintech or AI-driven company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with LOS or point solutions (Encompass, Ellie Mae, or equivalent) or integrations into LOS/AUS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with LMS tools, eLearning authoring (Articulate/Camtasia), and building certification programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instructional design background or training certification.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness and ability to travel to customer sites for launches and workshops.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Logistics\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The full-time salary range for this role is\u0026amp;nbsp;\u0026lt;strong\u0026gt;$140,000 - \u0026amp;nbsp;$170,000 + equity + benefits\u0026lt;/strong\u0026gt;. Base pay will vary depending on job-related knowledge, skills, experience, and market location. Ocrolus is a remote-first company; some travel for customer enablement and events is expected.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Disclosure as required by N.Y.C. Admin. Code §§ 8-102 and 8-107(32) of the full-time salary compensation range for this role when being hired into our offices in New York City.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Ocrolus\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our culture is grounded in four core values:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Empathy – \u0026lt;/strong\u0026gt;Understand and serve with compassion\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt; Curiosity – \u0026lt;/strong\u0026gt;Explore new ideas and question the status quo\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Humility – \u0026lt;/strong\u0026gt;Listen, be grounded, and remain open-minded\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt; Ownership – \u0026lt;/strong\u0026gt;Love what you do, work hard, and deliver excellence\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We look forward to building the future of lending together.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4043744004,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4026092004,"name":"Remote - US","location":null,"child_ids":[],"parent_id":4026090004}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/ocrolusinc/jobs/6226443004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5229542004,"location":{"name":"Remote - IND"},"metadata":null,"id":6226443004,"updated_at":"2026-10-19T05:12:03-04:00","requisition_id":"596","title":"Senior Business Analyst","company_name":"Ocrolus Inc.","first_published":"2026-10-19T05:12:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement data architecture and data models that optimize data processes and improve efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain reliable, scalable data pipelines that keep data available and trustworthy in Snowflake or another database or data warehouse.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and optimize SQL queries to extract, manipulate, and analyze large datasets for business insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use Python to integrate, transform, and automate data workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze data to find patterns and root causes, and present findings with clear visualizations (Tableau, Sigma, or similar) that support data-driven decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams to gather business requirements and translate them into technical specifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize and streamline existing analytics processes to improve reporting capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage relationships with key stakeholders, understand their data needs, and deliver timely, actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required Skills\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education: Bachelor’s or Master’s degree in Data Science, Computer Science, Information Systems, or a related field.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience: 4+ years in data analytics, data architecture, and process optimization.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Analytical strength: Strong analytical and problem-solving skills, with the ability to break down ambiguous business questions, find patterns and root causes in large datasets, and back conclusions with data and Visualization.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SQL: Expert at writing complex queries, tuning query and database performance, and managing large datasets.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Architecture and modeling: Designed scalable data models and platforms (dimensional, star/snowflake schemas) that handle high data volumes, with sound pipeline management.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Python: Strong working knowledge for data integration, manipulation, and automation.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Stakeholder management: Communicates clearly with both technical and non-technical teams.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred (Nice to Have)\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Snowflake and ELT/orchestration tools (dbt, Airflow), plus Git/CI-CD for analytics code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data quality, observability, and governance practices, such as validation checks, lineage, and SLAs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Snowflake cost and performance tuning (warehouse sizing, clustering, query profiling).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-driven analytics: hands-on use of LLMs and AI tools (for example Snowflake Cortex or Claude) for text-to-SQL, automated insights, or anomaly detection.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Ocrolus\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our culture is grounded in four core values:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Empathy – \u0026lt;/strong\u0026gt;Understand and serve with compassion\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt; Curiosity – \u0026lt;/strong\u0026gt;Explore new ideas and question the status quo\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Humility – \u0026lt;/strong\u0026gt;Listen, be grounded, and remain open-minded\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt; Ownership – \u0026lt;/strong\u0026gt;Love what you do, work hard, and deliver excellence\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We look forward to building the future of lending together.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4043732004,"name":"Business Analytics","child_ids":[],"parent_id":null}],"offices":[{"id":4026091004,"name":"Gurugram - IND","location":"Gurugram, Haryana, India","child_ids":[4026093004],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/ocrolusinc/jobs/6184854004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5211978004,"location":{"name":"Gurugram, Haryana, India"},"metadata":null,"id":6184854004,"updated_at":"2026-09-09T06:49:58-04:00","requisition_id":"579","title":"Senior People Operations  Associate - Payroll \u0026 Compliance","company_name":"Ocrolus Inc.","first_published":"2026-09-09T06:49:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;You\u0026#39;ll own the full HR operations lifecycle, onboarding, compliance, conduct management, employee engagement, and employee transitions — and you\u0026#39;ll do it in an AI-forward way. This is a highly operational role that plays a critical part in ensuring the organization scales in a structured, compliant, and people-centric manner. From onboarding and employee relations to compliance and operational excellence, you\u0026#39;ll build and maintain the processes, standards, and employee experience that support a high-performing workplace — using AI and automation to make those processes faster, more accurate, and more scalable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compliance Oversight:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Stay updated on relevant employment laws, regulations, and industry standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, implement, and monitor HR policies and procedures to ensure compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular audits to identify areas of non-compliance and implement corrective actions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;MIS Management:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, develop, and maintain HR MIS databases and systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate regular reports, dashboards, and analytics to track key HR metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure data accuracy, integrity, and security within the MIS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze trends and patterns in HR data to provide insights and recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customize reports and data visualization as per management requirements\u0026lt;strong\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Documentation and Recordkeeping:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the maintenance of employee records, including personnel files, contracts, and\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;compliance documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure timely and accurate filing of statutory reports and submissions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop standardized templates and formats for documentation to streamline processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate record audits and ensure records are kept in accordance with legal requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications and Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience required between 3 to 5 years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior Experience in HR Operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good Communication Skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on excellence and being better than the day before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Very adaptable and intellectually curious\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Timely delivery of tasks in an organized manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Details oriented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Night shift\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Location\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Full-time, in-office role based out of our Gurgaon office. Candidates should be comfortable working in rotational shifts to support operational and compliance requirements across teams and time zones.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Life at Ocrolus\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our culture is grounded in four core values:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Empathy – \u0026lt;/strong\u0026gt;Understand and serve with compassion\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt; Curiosity – \u0026lt;/strong\u0026gt;Explore new ideas and question the status quo\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Humility – \u0026lt;/strong\u0026gt;Listen, be grounded, and remain open-minded\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt; Ownership – \u0026lt;/strong\u0026gt;Love what you do, work hard, and deliver excellence\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We look forward to building the future of lending together.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4043743004,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4026091004,"name":"Gurugram - IND","location":"Gurugram, Haryana, India","child_ids":[4026093004],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":7}}