{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/nexus/jobs/5225650008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4477328008,"location":{"name":"1100 King George Post Rd., Edison, NJ 08837"},"metadata":null,"id":5225650008,"updated_at":"2026-06-04T11:59:31-04:00","requisition_id":"20240344","title":"Pro Camera Support","company_name":"CGS Nexus","first_published":"2026-05-19T17:19:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Technical Support Representative to provide exceptional service to our external customers, particularly those in need of assistance with their Digital Cameras / Instax Camera products. This position will be based at our Edison, NJ office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Responsibilities\u0026lt;/strong\u0026gt;:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Communicate with customers in a professional manner through phone, email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize our in-house system AYS to log in cameras received for repair and log out cameras after repair\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address technical support issues for Professional Cameras products received via email or phone\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Forward camera repair estimates to dealers and consumers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with warehouse staff to facilitate various shipments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate and monitor camera and lens on-loans for Professional Service members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Customer Service Team members with daily tasks as required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a backup for other customer service functions when necessary\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 1-3 years of experience in a Customer Service or administrative role, engaging with both retailers and end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional customer service, organizational, and interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in maintaining professional interactions, assuming accountability, and persevering until resolution while also demonstrating the ability to work autonomously in a dynamic environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding verbal and written communication abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capacity to effectively prioritize workload and fulfill responsibilities within specified timelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate proficiency in MS Office applications, particularly Word and Excel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A keen interest in photography is considered a significant asset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 2-3 years of professional work in both photography and videography\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research ability, technical research, and keeping up with market trends in the professional space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Emphasis on digital photography\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span class=\u0026quot;TextRun SCXW154927680 BCX0\u0026quot; lang=\u0026quot;EN-US\u0026quot; data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;NormalTextRun SCXW154927680 BCX0\u0026quot;\u0026gt;We provide Medical, Dental, and Vision\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;EOP SCXW154927680 BCX0\u0026quot; data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335557856\u0026amp;quot;:16777215,\u0026amp;quot;335559738\u0026amp;quot;:150,\u0026amp;quot;335559739\u0026amp;quot;:150,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4026087008,"name":"BPO Delivery","child_ids":[],"parent_id":4026078008}],"offices":[{"id":4022324008,"name":"Tampa","location":"Tampa, Florida, United States","child_ids":[],"parent_id":4022320008}]},{"absolute_url":"https://job-boards.greenhouse.io/nexus/jobs/5098205008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4417135008,"location":{"name":"Remote - California "},"metadata":null,"id":5098205008,"updated_at":"2026-03-23T16:32:03-04:00","requisition_id":"20240267","title":"Sales Executive - Contact Center / BPO Services","company_name":"CGS Nexus","first_published":"2026-01-27T13:39:22-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sales Account Executive - BPO Services\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Us\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;CGS is a leading Global Business Process Outsourcing (BPO) provider specializing in delivering exceptional services to the banking, finance, healthcare, and customer care sectors across US, LATAM and EMEA markets. Our commitment to excellence and innovation has established us as a trusted partner for organizations seeking to optimize their operations and enhance customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an experienced New Logo Sales Account Executive to drive business and manage strategic client relationships in our core sectors. The ideal candidate will have a proven track record of selling BPO solutions to large enterprises (logos) and a deep industry knowledge of the US market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute strategic sales plans to acquire new logo clients within banking, finance, healthcare, and customer care sectors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate and maintain a robust pipeline of qualified opportunities with enterprise-level organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and present compelling value propositions and ROI analyses tailored to each prospect\u0026#39;s specific needs and challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate complex sales cycles involving multiple stakeholders and decision-makers at C-suite and senior management levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with solution architects and subject matter experts to design customized BPO solutions that address client requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate and structure complex commercial agreements while ensuring alignment with company objectives and profitability targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain deep market intelligence about competitor activities, industry trends, and regulatory changes affecting target sectors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture relationships with industry influencers and maintain an active presence in relevant business networks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 8+ years of enterprise sales experience, with at least 5 years specifically in BPO services sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success in closing large-scale BPO contracts (1M+ annual contract value) with major corporations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of new logo acquisition in at least two of our core sectors: banking, finance, healthcare, or customer care\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of BPO operations, delivery models, and industry best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive experience selling in US markets with knowledge of regional business practices and regulations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong network of senior-level contacts within target industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent presentation, negotiation, and communication skills in English; additional European languages are highly advantageous\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Business, Finance, or related field\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Knowledge\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in sales methodology and complex solution selling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of business process optimization and digital transformation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of regulatory frameworks affecting BPO operations in banking, finance, and healthcare sectors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with CRM systems and sales analytics tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial acumen and ability to structure deals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Performance Expectations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Meet or exceed annual revenue targets for new logo acquisition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a qualified pipeline of 3x annual quota\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve specified levels of new client acquisition across target sectors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain high proposal win rates and competitive deal conversion metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regular travel (40-50% of time)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Success Metrics\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Achievement of quarterly and annual revenue targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Number of new logo acquisitions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Average deal size and contract duration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Client satisfaction scores\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pipeline quality and conversion rates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Market share growth in assigned territories\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Qualified candidates passionate about driving growth in the BPO industry and ready to take on a challenging role in a dynamic environment are encouraged to apply with a detailed resume and cover letter highlighting relevant achievements in logo sales.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Salary Range: $120k - $200k\u0026lt;/p\u0026gt;","departments":[{"id":4026100008,"name":"Sales","child_ids":[],"parent_id":4026081008}],"offices":[{"id":4022320008,"name":"United States","location":null,"child_ids":[4022325008,4022323008,4022324008],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/nexus/jobs/5230788008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4479880008,"location":{"name":"3101 W Martin Luther King Blvd.  Suite 425.  Tampa FL, zip code 33607"},"metadata":null,"id":5230788008,"updated_at":"2026-05-27T09:42:01-04:00","requisition_id":"20240347","title":"Technical Customer Service - On-site","company_name":"CGS Nexus","first_published":"2026-05-27T09:42:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Description:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;As a Technical Customer Service (CGS), you will have the opportunity to connect with our valued customers and provide them with the best experience possible. Your success is our success, and we are looking for individuals who are eager to learn, enjoy working with people, and are committed to delivering world-class customer support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot, research, isolate, and resolve information system issues using internal knowledge base and tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify customer issues that require escalation to the next level for resolution in accordance with established protocols.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize comprehensive understanding and knowledge of information systems products and services to provide technical assistance to customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Carry out additional duties and tasks as delegated by the Team Lead.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-3 years of experience in Customer Service and/or Technical Support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High School Diploma (or equivalent) with a willingness to learn through on-the-job training\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in using or supporting Microsoft Windows and PC hardware and software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated strong verbal, written, and listening skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong work ethic with the ability to meet quality, productivity, and attendance metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of professionalism with a keen focus on customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Benefits: Medical, Dental, and Vision coverage\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong class=\u0026quot;css-1655dm5 e1wnkr790\u0026quot;\u0026gt;Pay:\u0026lt;/strong\u0026gt; $16.00 per hour\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are eager to learn, enjoy collaborating with others, and are passionate about providing exceptional customer support, we encourage you to apply now and be a part of our team!\u0026lt;/p\u0026gt;","departments":[{"id":4026087008,"name":"BPO Delivery","child_ids":[],"parent_id":4026078008}],"offices":[{"id":4022324008,"name":"Tampa","location":"Tampa, Florida, United States","child_ids":[],"parent_id":4022320008}]},{"absolute_url":"https://job-boards.greenhouse.io/nexus/jobs/5219046008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4474248008,"location":{"name":"USA"},"metadata":null,"id":5219046008,"updated_at":"2026-05-18T14:26:18-04:00","requisition_id":"20240343","title":"Technical Support Representative Night shift","company_name":"CGS Nexus","first_published":"2026-05-13T11:59:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;Technical Support Representative - Night Shift\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Description:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;We are seeking an organized, efficient, and detail-oriented Technical Support Representative. The ideal candidate will possess strong technical expertise and the problem-solving skills necessary to provide effective support and maintenance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;- Provide comprehensive support, repair, and assistance to retail locations regarding POS software and hardware issues.\u0026amp;nbsp;\u0026lt;br\u0026gt;- Repair and maintain equipment, including Point of Sale terminals, scanners/scales, printers, drawers, monitors, keyboards, and computers, along with their relevant software.\u0026amp;nbsp;\u0026lt;br\u0026gt;- Assist in the setup and installation of new hardware and POS-related software.\u0026amp;nbsp;\u0026lt;br\u0026gt;- Perform troubleshooting on core system remote devices.\u0026amp;nbsp;\u0026lt;br\u0026gt;- Engage in various computer-related break-fix repairs as needed.\u0026amp;nbsp;\u0026lt;br\u0026gt;- Effectively manage time, prioritize tasks, and work independently while maintaining strong communication with store staff.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;- Proven experience and knowledge in replacing, configuring, and setting up new hardware and software.\u0026amp;nbsp;\u0026lt;br\u0026gt;- Strong understanding of POS hardware (including all peripherals)\u0026amp;nbsp;\u0026lt;br\u0026gt;- Proficient in electronic troubleshooting at the board level, with capabilities to repair terminals, computers, and peripherals at the component level.\u0026amp;nbsp;\u0026lt;br\u0026gt;- Proficient in networking.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You need to have your own equipment that you can use, including dual monitors and a strong wired internet connection.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are a motivated individual who thrives in a fast-paced environment and enjoys problem-solving, we invite you to apply for this exciting opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4026087008,"name":"BPO Delivery","child_ids":[],"parent_id":4026078008}],"offices":[{"id":4022324008,"name":"Tampa","location":"Tampa, Florida, United States","child_ids":[],"parent_id":4022320008}]}],"meta":{"total":4}}