{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/7653186003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5687374003,"location":{"name":"Waltham, MA"},"metadata":null,"id":7653186003,"updated_at":"2026-09-25T01:01:26-04:00","requisition_id":"668","title":"AI Engineer- Agentic Customer Flow","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-03-04T17:41:39-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Waltham, MA (hybrid: 3 days in-office)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026amp;nbsp;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an AI Engineer with strong backend skills to design, build and scale AI driven capabilities. The role focuses on building robust AI systems, developing the surrounding LLM harness and quality frameworks, leveraging advanced GenAI techniques, and implementing production monitoring for end-to-end delivery in a fast-paced environment. This opportunity is heavily focused on backend and GenAI work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, implement and optimize backend services that support AI workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate ML and LLM models into production systems with focus on performance, reliability and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building and owning AI features end to end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluating/monitoring AI systems in pre-release/production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building reliable AI systems and writing production code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining backend services or microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose complex issues across data pipelines, model serving and backend components. This role focuses on building active APIs, microservices, and real-time serving infrastructure. It is not a Data Engineering role focused on ETL or batch processing pipelines.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with product and cross functional teams to refine requirements and translate them into clear technical plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to system design, architecture reviews and code quality improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support innovation and continuous improvement by identifying opportunities and driving technical initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of backend engineering experience in Python, Go, Java or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with evaluating model performance using metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience building high performance or distributed systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of hands on experience integrating ML or LLM models into production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of cloud infrastructure, microservices and observability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to operate effectively under ambiguity and navigate dynamic environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid Work Model: This role supports a flexible hybrid work model, requiring a minimum of three days per week on-site in the office, per company policy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Note on Fraudulent Recruiting\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO Next Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain\u0026amp;nbsp;@\u0026lt;a href=\u0026quot;http://nextinsurance.com/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=http://nextinsurance.com\u0026amp;amp;source=gmail\u0026amp;amp;ust=1755796061189000\u0026amp;amp;usg=AOvVaw3eeG02PMK1DNspyKp4X0te\u0026quot;\u0026gt;nextinsurance.com\u0026lt;/a\u0026gt;. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;If you believe that you have been the target of an interview/offer scam by someone posing as a representative of ERGO Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission\u0026#39;s website (\u0026lt;a href=\u0026quot;https://consumer.ftc.gov/articles/job-scams\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://consumer.ftc.gov/articles/job-scams\u0026amp;amp;source=gmail\u0026amp;amp;ust=1755796061189000\u0026amp;amp;usg=AOvVaw1o_r1zO1kqa683NzIXmf_Y\u0026quot;\u0026gt;https://consumer.ftc.gov/articles/job-scams\u0026lt;/a\u0026gt;), or you can contact your local law enforcement agency.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$127,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$220,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4063887003,"name":"Engineering","child_ids":[],"parent_id":4010807003}],"offices":[{"id":4025222003,"name":"Boston, MA","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7653186003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/7816743003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5800778003,"location":{"name":"Kfar Saba, Israel"},"metadata":null,"id":7816743003,"updated_at":"2026-10-08T03:32:46-04:00","requisition_id":"802","title":"Backend Engineer","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-10-08T03:32:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Kfar Saba, IL (hybrid)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT\u0026#39;s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;br\u0026gt;Our Backend Software Engineer can expect to work with the latest backend technologies and programming languages. We’re big fans of server-side Kotlin, and we produce clean, testable code fast and push it into production several times a day via our CI / CD pipeline.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and maintain efficient, reusable, and reliable code, ensuring high performance and responsiveness of the system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in architectural discussions and code reviews, actively contributing to elevating our engineering standards and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify bottlenecks, optimize database queries, and continuously improve system performance and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embrace a \u0026#39;you build it, you run it\u0026#39; approach, ensuring our production environments remain highly stable and observable.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 3 years of proven experience in Backend development. Java/Kotlin or similar languages (Python, .NET).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A B.Sc. in Computer Science or equivalent is a must.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent knowledge and understanding of OOP concepts and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on development of highly distributed, cloud-based environments - an advantage. We work with AWS, but any cloud experience is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Relational Databases and good SQL skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable, with a passion for quickly learning new technologies and working effectively in a dynamic environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good interpersonal and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading large-scale features from end-to-end is a significant plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4063887003,"name":"Engineering","child_ids":[],"parent_id":4010807003}],"offices":[{"id":4007024003,"name":"Kfar Saba, Israel","location":null,"child_ids":[],"parent_id":4030569003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7816743003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/7766019003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5778261003,"location":{"name":"Waltham, MA"},"metadata":null,"id":7766019003,"updated_at":"2026-10-25T20:16:40-04:00","requisition_id":"778","title":"Backend Software Engineer","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-06-08T13:16:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Waltham, MA (hybrid - 3x/week Monday, Tuesday, Thursday)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Backend Software Engineer can expect to work with the latest backend technologies and programming languages. We’re big fans of server-side Kotlin, and we produce clean, testable code fast and push it into production several times a day via our CI / CD pipeline. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will work closely with other functional areas in the company product, Marketing, and Front-end engineers to rapidly iterate on our product and find the best solutions to our challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will take ownership of features – from inception through design and coding, eventually bringing your feature to production at a high level of quality and test coverage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 8-10 years of proven experience in Backend development. Java/Kotlin or similar languages (Python, .NET).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A B.Sc. in Computer Science or equivalent is a must.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent knowledge and understanding of OOP concepts and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on development of highly distributed, cloud-based environments - an advantage. We work with AWS, but any cloud experience is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Relational Databases and good SQL skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable, with a passion for quickly learning new technologies and working effectively in a dynamic environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to navigate and work effectively across diverse domains and contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Note on Fraudulent Recruiting\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @\u0026lt;a href=\u0026quot;http://nextinsurance.com/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=http://nextinsurance.com\u0026amp;amp;source=gmail\u0026amp;amp;ust=1755796061189000\u0026amp;amp;usg=AOvVaw3eeG02PMK1DNspyKp4X0te\u0026quot;\u0026gt;nextinsurance.com\u0026lt;/a\u0026gt;. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission\u0026#39;s website (\u0026lt;a href=\u0026quot;https://consumer.ftc.gov/articles/job-scams\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://consumer.ftc.gov/articles/job-scams\u0026amp;amp;source=gmail\u0026amp;amp;ust=1755796061189000\u0026amp;amp;usg=AOvVaw1o_r1zO1kqa683NzIXmf_Y\u0026quot;\u0026gt;https://consumer.ftc.gov/articles/job-scams\u0026lt;/a\u0026gt;), or you can contact your local law enforcement agency.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$127,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$171,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4063887003,"name":"Engineering","child_ids":[],"parent_id":4010807003}],"offices":[{"id":4025222003,"name":"Boston, MA","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7766019003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/7820931003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5802469003,"location":{"name":"Waltham, MA"},"metadata":null,"id":7820931003,"updated_at":"2026-10-16T12:54:39-04:00","requisition_id":"805","title":"Backend Software Engineer","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-08-03T14:00:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Waltham, MA (hybrid 3 days In Office)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Backend Software Engineer can expect to work with the latest backend technologies and programming languages. We’re big fans of server-side Kotlin, and we produce clean, testable code fast and push it into production several times a day via our CI / CD pipeline. Additionally, our Backend Software Engineer will be supporting and owning our Payments \u0026amp;amp; Partnerships domain.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will work closely with other functional areas in the company product, marketing, and front-end engineers to rapidly iterate on our product and find the best solutions to our challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will take ownership of features – from inception through design and coding, eventually bringing your feature to production at a high level of quality and test coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI and LLM-powered tools to improve developer productivity and experimentation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 6+ years of proven experience in Backend development. Java/Kotlin or similar languages (Python, .NET).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A B.Sc. in Computer Science or equivalent is a must.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent knowledge and understanding of OOP concepts and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on development of highly distributed, cloud-based environments - an advantage. We work with AWS, but any cloud experience is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Relational Databases and good SQL skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable, with a passion for quickly learning new technologies and working effectively in a dynamic environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to navigate and work effectively across diverse domains and contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$163,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$220,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4063887003,"name":"Engineering","child_ids":[],"parent_id":4010807003}],"offices":[{"id":4025222003,"name":"Boston, MA","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7820931003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/7805882003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5795926003,"location":{"name":"Waltham, MA"},"metadata":null,"id":7805882003,"updated_at":"2026-10-05T09:38:04-04:00","requisition_id":"795","title":"Backend Software Engineer","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-07-28T08:50:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Waltham, MA (Hybrid 3 days In Office)\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Backend Software Engineer can expect to work with the latest backend technologies and programming languages. We’re big fans of server-side Kotlin, and we produce clean, testable code fast and push it into production several times a day via our CI / CD pipeline. Additionally, our Backend Software Engineer will be supporting and owning our Agents Channel domain.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will work closely with other functional areas in the company product, marketing, and front-end engineers to rapidly iterate on our product and find the best solutions to our challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will take ownership of features – from inception through design and coding, eventually bringing your feature to production at a high level of quality and test coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI and LLM-powered tools to improve developer productivity and experimentation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 6+ years of proven experience in Backend development. Java/Kotlin or similar languages (Python, .NET).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A B.Sc. in Computer Science or equivalent is a must.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent knowledge and understanding of OOP concepts and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on development of highly distributed, cloud-based environments - an advantage. We work with AWS, but any cloud experience is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Relational Databases and good SQL skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable, with a passion for quickly learning new technologies and working effectively in a dynamic environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to navigate and work effectively across diverse domains and contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent interpersonal and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$163,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$220,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4063887003,"name":"Engineering","child_ids":[],"parent_id":4010807003}],"offices":[{"id":4025222003,"name":"Boston, MA","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7805882003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/8046833003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5908770003,"location":{"name":"Rochester, NY"},"metadata":null,"id":8046833003,"updated_at":"2026-10-30T11:23:08-04:00","requisition_id":"842","title":"Bilingual P\u0026C Sales Producer","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-10-29T14:40:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Rochester, NY (hybrid)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Commercial Insurance Advisor, you’ll be the person they turn to when they need to protect what they’ve built, helping them understand their risks and find coverage that fits, in whichever language they’re most comfortable using.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run consultative conversations with small business owners in Spanish and English and recommend coverage that fits their business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage your own pipeline from first contact through bind, with disciplined follow-up and a CRM that\u0026#39;s always current\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify cross-sell and coverage-gap opportunities and explain in plain language why they matter\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build lasting relationships with clients, carrier partners, and referral sources in the Spanish-speaking business community\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal teams and carriers to deliver accurate, timely quotes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hit monthly production goals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on other projects and duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What We Need\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional fluency in Spanish and English, spoken and written. You can explain coverage to a client in either language\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of Commercial P\u0026amp;amp;C experience in sales, service, or underwriting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An active Property \u0026amp;amp; Casualty license, and the ability to obtain and maintain additional state licenses as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort in a fast-paced, high-volume environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine curiosity about how small businesses work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The organizational discipline to own a pipeline without being chased\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Unstoppable Qualities\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A track record of meeting or beating quota, in insurance or any other industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with specialty lines such as EPLI, E\u0026amp;amp;O, D\u0026amp;amp;O, Cyber, or Excess \u0026amp;amp; Surplus placements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience serving Spanish-speaking small business owners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tech forward: you adopt new tools quickly and bring ideas for working more efficiently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A motivated self-starter who does better with autonomy than supervision\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$60,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$70,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4047200003,"name":"Partnership Sales","child_ids":[],"parent_id":4010799003}],"offices":[{"id":4025081003,"name":"Rochester, NY","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/8046833003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/7849535003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5815830003,"location":{"name":"US"},"metadata":null,"id":7849535003,"updated_at":"2026-09-25T01:02:14-04:00","requisition_id":"809","title":"Claims Advocate","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-08-18T13:25:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Remote\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Claims Advocate, you’ll\u0026amp;nbsp; manage a portfolio of new claims, utilizing your growing expertise to identify third-party negligence early in the process. Your role is to interpret policy language and analyze initial loss reports to ensure that liability is accurately assessed from day one. You’ll collaborate with adjusters and site experts to build a solid foundation for every claim, developing the investigative rigor needed to thrive in a fast-paced commercial environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Investigate and Assess Liability: Conduct thorough investigations to identify liable third parties and assess the liability and\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Claims: Initiate, document, and manage all aspects of general liability cases from identification through final resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate Settlements: negotiate and process denials per the policy.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluation: Establish the precise financial and legal merit of a loss\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Our Claims Team:\u0026amp;nbsp; Work alongside claims adjusters, legal partners, and vendors\u0026amp;nbsp; to determine coverage and proper claim practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Documentation: Per our best practice claim handling and legal requirements.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Policy Analysis and Compliance: Review and interpret policy language to align with company policies and relevant legal requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;External Vendor Management: Engage and coordinate with outside vendors, specialists, attorneys, and investigators as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical Knowledge: Strong understanding of commercial property and liability insurance policies, as well as knowledge of relevant state and federal subrogation laws. Knowledge of construction methods is beneficial\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication and Negotiation Skills: Proven ability to communicate effectively and negotiate with a range of stakeholders, including third-party insurers and legal representatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical Skills: Detail-oriented with a strong analytical approach to assessing claims and identifying coverage determination.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Education: Bachelor\u0026#39;s degree in Business, Insurance, or a related field is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience: Minimum of 3+ years in GL Claims, with a focus on commercial property claims handling or commercial general liability assessment within the insurance industry. We are seeking professionals with experience handling commercial claims, property claims, and/or general liability cases specifically\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Licensure: Candidates must have, or be able to promptly obtain, any and all appropriate Independent Adjuster License(s)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$65,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$80,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010801003,"name":"Claims","child_ids":[],"parent_id":4010799003}],"offices":[{"id":4018431003,"name":"Remote","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7849535003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/8001228003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5888380003,"location":{"name":"Remote"},"metadata":null,"id":8001228003,"updated_at":"2026-09-23T14:29:50-04:00","requisition_id":"826","title":"Claims Trainer","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-09-23T14:29:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Remote\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a full-time hybrid position within the Claims Department. The primary focus of the role is training delivery and content development but the secondary focus will be claim handling and related duties. During training downtime, this position will support the department in other capacities, which may include administrative work and/or handling claim files. As training demand grows, responsibilities will shift increasingly toward dedicated training work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assist with the development of Claims Department training curriculum\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan, prioritize and identify training needs for new projects, initiatives and change, including preparation of communication tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in delivering training sessions to the Claims department on policies, procedures and Best Practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain training content, job aids, and reference materials for the Claims team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Claims Leadership in ensuring that the Department meets its objectives and goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead people to change, moderating discussions, building moments of reflection, being an expert and sharing his/her expertise, presenting, mentoring, etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with identifying knowledge gaps, creating and implementing solutions to improve employee performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide administrative support to the Claims Department during training downtime\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle or assist with claim files during training downtime to support department workload and maintain hands-on claims expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep up to date with developments in the claims industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties and special projects as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of claim handling experience in Commercial Auto, General Liability, Professional Liability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years experience in training program development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, collaboration, interpersonal, leadership, and organizational skills are necessary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Subject Matter Expert detailed knowledge of marketplace activities, industry concepts and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Research Skills to ensure that learning materials are relevant and inspiring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging, Enthusiastic and Effective Communication Skills ~ clear, concise delivery that can meet various learning styles, create an active learning atmosphere\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative thinker with a flexible and strategic approach that fits any environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active listener, able to ask the right questions, recognize and offer solutions to meet the needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable to a fast-paced and ever changing environment, comfortable shifting between training, administrative, and claim handling responsibilities as department needs evolve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree required in business, education, training, or communications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Insurance coursework (i.e., CPCU, IIA) preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$75,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$98,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010801003,"name":"Claims","child_ids":[],"parent_id":4010799003}],"offices":[{"id":4018431003,"name":"Remote","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/8033808003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5903209003,"location":{"name":"Remote"},"metadata":null,"id":8033808003,"updated_at":"2026-10-15T15:29:14-04:00","requisition_id":"833","title":"Commercial Claims Litigation Manager","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-10-15T15:29:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Remote\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT\u0026#39;s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work in tandem with the Claims Leadership Team to develop and lead through completion claims settlement strategy on a claim-by-claim basis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and provide feedback to Claim Specialists on claim results and audit results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide file direction and oversight as needed with direct reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create procedural documents with data in support of recommendations to improve expenses, cycle time, and service\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work inter-departmentally to investigate insurance claims and facilitate claims handling activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare and present accurate, clear, thorough, and concise reports and letters to key company personnel, including reports on complex and/or highly detailed claims, providing conclusions and recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use experience and judgment to determine when additional in-house or outside expert assistance may be required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage vendor relationships as necessary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leads an experienced team of Claim Specialists to adhere to Best Practices, Compliance, Reserving Guidelines, and Litigation Guidelines\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Commercial General Liability Claims Experience, specifically Construction Defect, Professional Liability, EPLI, etc.\u0026amp;nbsp; \u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 to 10+ years of management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Litigation management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vendor management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding attention to detail, organization, multi-tasking, problem-solving, interpersonal, and customer service skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have excellent written and verbal communication (e.g. roundtable presentation) skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand claims adjudication processes, claim law, and jurisdictional issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong research and investigative abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiation, conflict resolution, and persuasion abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trustworthiness, integrity, and personal accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adherence to standards of ethical behavior and professional conduct\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keen service orientation and ability to grasp and respond to sundry client needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieved or working towards any of the following designations: CPCU, PCLS/PCLA, SPPA, AIC2, SCLA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree required, advanced degree preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Note on Fraudulent Recruiting\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @\u0026lt;a href=\u0026quot;http://nextinsurance.com/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=http://nextinsurance.com\u0026amp;amp;source=gmail\u0026amp;amp;ust=1755796061189000\u0026amp;amp;usg=AOvVaw3eeG02PMK1DNspyKp4X0te\u0026quot;\u0026gt;nextinsurance.com\u0026lt;/a\u0026gt;. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission\u0026#39;s website (\u0026lt;a href=\u0026quot;https://consumer.ftc.gov/articles/job-scams\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://consumer.ftc.gov/articles/job-scams\u0026amp;amp;source=gmail\u0026amp;amp;ust=1755796061189000\u0026amp;amp;usg=AOvVaw1o_r1zO1kqa683NzIXmf_Y\u0026quot;\u0026gt;https://consumer.ftc.gov/articles/job-scams\u0026lt;/a\u0026gt;), or you can contact your local law enforcement agency.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$140,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010801003,"name":"Claims","child_ids":[],"parent_id":4010799003}],"offices":[{"id":4018431003,"name":"Remote","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/8033808003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/7702167003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5751248003,"location":{"name":"Palo Alto"},"metadata":null,"id":7702167003,"updated_at":"2026-10-13T14:15:16-04:00","requisition_id":"742","title":"Corporate Finance Manager","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-04-20T08:50:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Palo Alto, CA (hybrid)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow - that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Financial Analyst to join our dynamic finance team. This individual will independently manage financial projects, build and maintain complex financial models, and play a key role in producing high-impact presentation materials for executive and board-level audiences. If you’re skilled in financial modeling, presentation creation, and excited about leveraging technology to drive forecasts, you’ll thrive here!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and manage financial projects independently from planning to execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, maintain, and enhance complex financial and forecasting models to support strategic decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop executive-level presentation materials, including board decks, financial commentary, and visualizations that clearly communicate financial insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze financial data and trends to provide actionable insights to senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally to ensure alignment on financial goals and deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize forecasting and planning tools to support company-wide financial initiatives and enhance predictive accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support long-range and annual financial planning processes including income statement, balance sheet, and cash flow modeling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in due diligence, fundraising, and other strategic finance initiatives as needed.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA/BS in finance, accounting, economics or a quantitative discipline (Masters is a plus).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in FP\u0026amp;amp;A, corporate finance, or a related field, ideally in a SaaS or tech-driven company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to independently manage projects and deliver results in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced skills in presentation design and storytelling for executive audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong command of financial modeling, analysis, and a deep understanding of all three financial statements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with forecasting tools (e.g., Adaptive Planning, Anaplan) and data visualization platforms (e.g., Tableau, Looker).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technologically savvy with the ability to quickly grasp new tools and systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and interpersonal skills, and a team-oriented mindset.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$117,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$158,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4090000003,"name":"FP\u0026A","child_ids":[],"parent_id":4010788003}],"offices":[{"id":4007022003,"name":"Palo Alto, CA","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7702167003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/8043102003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5907100003,"location":{"name":"Palo Alto"},"metadata":null,"id":8043102003,"updated_at":"2026-10-27T14:53:28-04:00","requisition_id":"838","title":"Data Scientist, Growth – Partnerships \u0026 Customer Experience","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-10-27T14:53:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Palo Alto (hybrid)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT\u0026#39;s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Growth Data Scientist, you will use data to help shape how ERGO NEXT reaches, serves, and converts customers across our \u0026lt;strong\u0026gt;partnership channel\u0026lt;/strong\u0026gt; and \u0026lt;strong\u0026gt;customer experience funnel\u0026lt;/strong\u0026gt;. You will work closely with Product and Partnerships teams to identify growth opportunities, understand customer behavior, and turn insights into product and business decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for someone who combines strong analytical and statistical skills with business judgment, curiosity, and a bias toward action. You should be comfortable working through ambiguous questions, developing a point of view, and using both traditional data science methods and emerging AI capabilities to make analysis more scalable, efficient, and impactful.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use AI as part of the day-to-day data science workflow and identify opportunities to develop reusable AI-enabled tools, skills, or agents that solve practical analytical and business problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive strategy and roadmap for the Partnership channel and the customer experience funnel through actionable data insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own analytics for the entire customer experience funnel, from acquired opportunities to purchases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and evaluate experiments and causal analyses to measure the impact of product, funnel, and customer experience changes and guide future strategic decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze affiliates performance across the partnership channel, identifying differences in traffic quality, conversion, product mix, and customer behavior to uncover opportunities to improve partner growth and customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, size, and prioritize growth opportunities, translating ambiguous business questions into rigorous analyses and actionable recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply statistical analysis, segmentation, modeling, and deep-dive analysis to understand the underlying drivers of business performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define clear metrics, measurement frameworks, and visualizations to help business monitor performance and make data driven decisions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;[4+] years of experience in Data Science or other highly quantitative analytical roles (experience working in fintech or growth \u0026amp;amp; partnerships is a plus).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to quickly learn new AI capabilities, identify meaningful gaps in existing workflows, and apply or develop practical AI-enabled solutions that improve how data science work gets done.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in SQL and experience using Python or R for statistical analysis and analytical workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong foundation in statistics, experimentation, and causal inference.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with experiment design, implementation, analysis, and recommendation for actionable insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to define the appropriate metric framework to empower the data-driven decision-making process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills, with the ability to translate complex analyses into clear recommendations and influence cross-functional stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience analyzing customer journeys, conversion funnels, or growth with the ability to connect changes in metrics to underlying business drivers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with partnership or other multi-channel business models, with the ability to evaluate partner performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Unstoppable Qualities:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;A builder mindset, with an interest in using data, automation, and AI to turn recurring analytical problems into scalable capabilities for the broader organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Note on Fraudulent Recruiting\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @\u0026lt;a href=\u0026quot;http://nextinsurance.com/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=http://nextinsurance.com\u0026amp;amp;source=gmail\u0026amp;amp;ust=1755796061189000\u0026amp;amp;usg=AOvVaw3eeG02PMK1DNspyKp4X0te\u0026quot;\u0026gt;nextinsurance.com\u0026lt;/a\u0026gt;. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission\u0026#39;s website (\u0026lt;a href=\u0026quot;https://consumer.ftc.gov/articles/job-scams\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://consumer.ftc.gov/articles/job-scams\u0026amp;amp;source=gmail\u0026amp;amp;ust=1755796061189000\u0026amp;amp;usg=AOvVaw1o_r1zO1kqa683NzIXmf_Y\u0026quot;\u0026gt;https://consumer.ftc.gov/articles/job-scams\u0026lt;/a\u0026gt;), or you can contact your local law enforcement agency.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$186,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$214,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010786003,"name":"Data Science, Analytics","child_ids":[],"parent_id":4010784003}],"offices":[{"id":4007022003,"name":"Palo Alto, CA","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/8043102003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/8044249003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5907632003,"location":{"name":"Kfar Saba, IL"},"metadata":null,"id":8044249003,"updated_at":"2026-10-26T16:45:15-04:00","requisition_id":"839","title":"DevEx Software Engineer","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-10-26T16:45:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Kfar Saba, IL (hybrid)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT\u0026#39;s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Help us build a development lifecycle where AI agents work alongside every engineer.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Developer Experience (DevEx) team builds the tools, platforms and automation that make ERGO NEXT engineers more productive. We’re looking for an experienced Software Engineer who is a developer first: you’ve built and shipped production software, you know what slows engineers down because you’ve felt it yourself, and you’re comfortable working with CI/CD, cloud and Kubernetes. You’ll take a key part in building our Agentic (AI-based) Software Development Life Cycle, where AI agents assist in designing, coding, testing and deploying our services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you want your code to change how an entire engineering organization works, we’d like to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build the tools, platforms and automation that make our engineers more productive, treating our platform as a product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take a key part in building our Agentic SDLC, applying AI agents to every step from design and coding to testing and deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work across the full spectrum of cloud and applicative infrastructure, including CI/CD, Kubernetes, Terraform and AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work directly with developers to understand the challenges our platform needs to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initiate, plan and lead projects that improve developers’ day-to-day work and help them bring value to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track adoption and impact of what you build, and iterate based on developer feedback\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on software development in a cloud-oriented organization, building and owning production services or tools end to end (design, code, tests, review, maintenance). B.Sc. in Computer Science or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven record of initiating, designing, implementing and leading meaningful projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in at least one general-purpose language: Python, TypeScript, Java, Kotlin or Go\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with at least two of the following: CI/CD pipelines (Jenkins preferred), Infrastructure-as-Code (Terraform), Kubernetes and containers, AWS or GCP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on use of AI development tools beyond autocomplete: working with coding agents (e.g. Claude Code, Cursor), connecting them to MCP servers, and building custom instructions and workflows into daily development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product mindset and a people person: cares about the developers using their work, is accessible and easy to work with, and thinks in terms of adoption and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proficient problem solver who quickly adapts to new technologies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Unstoppable Qualities:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building AI-driven development systems, the kind of work you’ll do here: automated code review, an AI software factory, ephemeral AI development environments, agentic workflow orchestration, and AI-run engineering processes such as automated upgrades\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience improving development processes and developer experience, including Internal Developer Portals and self-serve tools (e.g. Backstage)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building on LLM APIs (agents, MCP, tool and prompt design)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building internal tools, libraries, CLIs or automation used by other developers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with observability tools: monitoring, logging, tracing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of build tools (Maven, Gradle, npm, nx), software testing methodologies and tools, and Bash scripting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4063887003,"name":"Engineering","child_ids":[],"parent_id":4010807003}],"offices":[{"id":4007024003,"name":"Kfar Saba, Israel","location":null,"child_ids":[],"parent_id":4030569003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/8044249003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/7664236003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5732379003,"location":{"name":"Waltham, MA"},"metadata":null,"id":7664236003,"updated_at":"2026-09-25T01:02:08-04:00","requisition_id":"726","title":"Editorial Partnerships \u0026 Digital PR Manager","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-09-22T18:45:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Waltham, MA (hybrid)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Small business owners don\u0026#39;t have a risk department. They spend their time and energy starting and growing a business. NEXT\u0026#39;s mission is to help entrepreneurs thrive, and we\u0026#39;re using AI to make business insurance simple, fast, and affordable enough that it never costs them a day of work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re an AI technology company that happens to also be a fully licensed insurance carrier. Because we\u0026#39;re a full-stack carrier, AI isn\u0026#39;t a layer bolted onto someone else\u0026#39;s product. It\u0026#39;s in the underwriting, the pricing, the classification, and increasingly in how the product itself gets built. We\u0026#39;re rebuilding the core judgment loops of a hundreds-of-years old industry, and doing it with a lean team, which is exactly why AI matters.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We underwrite our own risk, build our own systems, and own the entire value chain, so the product decisions made here show up directly in what a customer pays and how fast they get covered. Since 2016 we\u0026#39;ve insured hundreds of thousands of small businesses across the country. As a subsidiary of Munich Re and ERGO, our growth is backed by the financial strength of one of the world\u0026#39;s leading reinsurance and insurance groups.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring an Digital PR \u0026amp;amp; Partnerships Manager to own how ERGO NEXT shows up everywhere small business owners form opinions about insurance that isn\u0026#39;t our own website: mainstream and trade media, buyer guides and listicles, AI answer engines, creator content, Reddit and forums, review platforms and our sports partnerships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the intersection of digital PR, editorial outreach, SEO/GEO, influencer marketing and brand reputation. Your mission is simple: identify the publishers, editors, creators and communities that shape how small businesses choose an insurer, build relationships with them and make sure ERGO NEXT is fairly represented — and regularly recommended — when they evaluate providers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Success looks like ERGO NEXT becoming a consistently recommended brand across trusted publications and AI answers, a stronger and more visible executive voice, a healthier public reputation and measurable lift in organic discovery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;PR agency and executive voice\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Guide and hold accountable our external PR agency, setting clear priorities for editorial outreach, listicle inclusion and publisher relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pitch story angles, insights and data that help editors understand how ERGO NEXT serves small businesses, and make sure we\u0026#39;re considered when publications refresh their recommendation lists.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a thought-leadership program, including LinkedIn publishing and media commentary from ERGO NEXT subject matter experts, to drive awareness and LLM citations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Listicles, buyer guides and citations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and prioritize the editorial content that shapes small business purchasing decisions, including mainstream media, trade media, buyer guides, product roundups and \u0026quot;best of\u0026quot; rankings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop outreach strategies that secure and maintain placement in these high-intent recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track how AI answer engines cite ERGO NEXT and competitors through earned media, and target the sources those engines draw from most.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Proprietary data distribution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Turn ERGO NEXT\u0026#39;s original research, surveys and other data into stories that editors and creators want to cite.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the distribution plan for each release across media, creators, communities and partners.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Partnerships\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Activate our sports and corporate sponsorships across earned media, creator content and community channels to drive awareness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Influencer and affiliate collaborations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruit and manage creator and affiliate partners who reach small business owners, from trade-specific voices to personal finance and entrepreneurship creators.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Structure partnerships that deliver both credible third-party endorsement and trackable traffic.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-functional collaboration and measurement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with SEO/GEO, content, growth and social teams so earned placements strengthen organic visibility and conversion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure impact and use data to refine outreach strategy and prioritize the publications, creators and communities that matter most.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We’re looking for someone who understands how editorial recommendations influence discovery and purchasing decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4–8 years in digital PR, editorial outreach, SEO partnerships, or publisher relations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience securing placements in buyer guides, product roundups, or editorial recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong relationship-building skills with editors, journalists, or publishers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with how editorial coverage influences search visibility and AI-driven discovery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working with performance metrics and tracking business impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Unstoppable Qualities:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Being proactive and persistent in outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone comfortable building relationships with editors and publishers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone curious about how search, media, and AI shape brand discovery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone excited to build a new capability with measurable business impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$142,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010933003,"name":"Direct Business","child_ids":[],"parent_id":4010797003}],"offices":[{"id":4025222003,"name":"Boston, MA","location":null,"child_ids":[],"parent_id":4030568003},{"id":4018431003,"name":"Remote","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7664236003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/7982290003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5880473003,"location":{"name":"Remote"},"metadata":null,"id":7982290003,"updated_at":"2026-09-09T16:43:00-04:00","requisition_id":"821","title":"Express Claims Advocate","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-09-01T13:46:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Remote\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT\u0026#39;s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a motivated Express Claims Advocate with a focus on Commercial General Liability handling lower complexity, fast resolving claims. You will join a team of experienced claims professionals and will investigate and resolve general liability claims within your authority to provide the best possible claim outcome and employ best efforts to ensure that the customers’ interests are protected while adhering to our claims philosophy and policies.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage, investigate, and resolve commercial general liability property damage claims to include evaluating coverage, liability, damages, and settle claims within prescribed authority levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recommend ultimate resolution on assigned cases in excess of their authority to local claims management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate insurance coverage based on claim report, the insurance policy, the investigation, and applicable statutes and case law to determine if a claim can be accepted as being within coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate with policyholders, witnesses, and claimants in order to gather information regarding claims, refer tasks to auxiliary resources as necessary, and advise as to proper course of action Respond to various written and telephone inquiries including status reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comply with all statutory and regulatory requirements of all applicable jurisdictions and meet detailed quality assurance standards and meet set goals of performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively manage a high volume of claims with various complexity while meeting our quality and performance goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 2+ years of claims handling experience including coverage and liability or relevant experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong customer service skills as demonstrated in listening and the ability to show empathy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mac literate, including Google and Microsoft\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The capabilities, skills and knowledge required is normally acquired through a Bachelor\u0026#39;s degree\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Candidates must have, or be able to promptly obtain a Texas Independent Adjuster License\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Unstoppable Qualities:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Commercial General Liability claims\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enthusiastic with an emphasis to work as a team in a remote environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self starter, reliable, flexibility toward change, and thrives in ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptability in a fast paced high volume environment with strict deadlines and aggressive goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Note on Fraudulent Recruiting\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @\u0026lt;a href=\u0026quot;http://nextinsurance.com/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=http://nextinsurance.com\u0026amp;amp;source=gmail\u0026amp;amp;ust=1755796061189000\u0026amp;amp;usg=AOvVaw3eeG02PMK1DNspyKp4X0te\u0026quot;\u0026gt;nextinsurance.com\u0026lt;/a\u0026gt;. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission\u0026#39;s website (\u0026lt;a href=\u0026quot;https://consumer.ftc.gov/articles/job-scams\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://consumer.ftc.gov/articles/job-scams\u0026amp;amp;source=gmail\u0026amp;amp;ust=1755796061189000\u0026amp;amp;usg=AOvVaw1o_r1zO1kqa683NzIXmf_Y\u0026quot;\u0026gt;https://consumer.ftc.gov/articles/job-scams\u0026lt;/a\u0026gt;), or you can contact your local law enforcement agency.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$55,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$72,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010801003,"name":"Claims","child_ids":[],"parent_id":4010799003}],"offices":[{"id":4018431003,"name":"Remote","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/8034119003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5903367003,"location":{"name":"Rochester, New York"},"metadata":null,"id":8034119003,"updated_at":"2026-10-30T15:46:39-04:00","requisition_id":"834","title":"Insurance Customer Service Advisor","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-10-16T15:09:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Rochester, NY (hybrid)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow—that’s where you come in.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a bright, motivated and driven individual to join our team and help us accomplish our mission of combining insurance know-how, innovative technology and world-class customer service. As a Support Specialist, you will ensure our customers receive a timely and quality customer experience while focusing on reviewing and accurately troubleshooting our customers needs and assisting in the management of their insurance policies. This is a fast paced role on a highly collaborative team where individuals have the chance to contribute meaningfully to a rapidly growing business in an exciting industry.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Responsibilities include issuing insurance certificates, processing policy changes, assisting in process improvement and supporting our “pay as you go” insurance program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist customers/prospects/partner agents with questions and concerns, helping them find the right coverage for their business insurance needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide outstanding customer service and support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide customers with insurance quotes for various insurance policies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our partners to solve customer concerns in a timely manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive and/or participate in ad hoc projects that help solve pressing business concerns such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help translate our internal customer account portals and Terms and Conditions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shadow new agents during new agent training\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet with Product teams to help understand customer needs\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years working in customer service\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail orientation in everything you do: there is a lot of customer and policy information flying by you; having a keen eye here is essential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication skills to assist with customer needs, problem solve, answer questions, and leave a positive impression\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Property \u0026amp;amp; Casualty Insurance License (preferred)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;Unstoppable Qualities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Personal standard for excellence: Strong process orientation and interest in finding better ways to do things\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fearlessness and adaptability in a fast-moving, ever changing environment and ability to work on multiple tasks at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience and comfort using a variety of software tools from Excel and G Suite, to policy management and accounting systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bilingual (Spanish)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US hourly range for this full-time position: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$23\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$25 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010800003,"name":"A-Team","child_ids":[],"parent_id":4010799003}],"offices":[{"id":4025081003,"name":"Rochester, NY","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/8034119003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/8036143003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5904216003,"location":{"name":"Rochester, New York"},"metadata":null,"id":8036143003,"updated_at":"2026-10-30T15:49:10-04:00","requisition_id":"836","title":"Insurance Customer Service Lead","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-10-16T19:11:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Rochester, NY (hybrid)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow—that’s where you come in.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Lead Support Specialist supports ERGO NEXT Insurance’s vision by leading a high-performing, customer-focused Service team and ensuring excellence across the full customer policy lifecycle. This role is responsible for daily team performance, SLA attainment, and fostering a positive, accountable culture where Insurance Advisors are empowered to deliver exceptional service. They maintain deep knowledge of our insurance products and support escalations to ensure timely and effective resolution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In partnership with the Service Department Manager and cross-functional teams, the Insurance Advisor Lead identifies opportunities to improve processes, reduce friction, and enhance the overall customer experience. They are forward-thinking in leveraging technology, automation, and AI-driven tools to improve operational efficiency, team productivity, and service delivery in the SMB insurance space.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Report to and support the Service Department Manager in daily operations, contributing ideas for process improvements and technology enhancements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Directly manage an assigned team of Insurance Advisors and collaborate cross-functionally with other teams and leadership to improve service delivery across the policy lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor phone, chat, Slack, and ticket queues in real-time, leveraging data and technology tools to make necessary adjustments to achieve daily goals. This includes developing tactics, tracking individual development through 1:1 meetings, individual development plans, and performance management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular team meetings to communicate team goals, performance updates, upcoming events/training, product updates, process enhancements, and overall company direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Answer questions, assist with complex problems, and ensure work complies with quality standards and guidelines, while identifying opportunities for automation, AI support, and skills enhancement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain a culture of teamwork and collaboration, fostering growth and removing obstacles to enable Insurance Advisors to focus on delivering exceptional customer service through efficient, tech-enabled workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide quality customer service by interacting with customers, addressing inquiries, and effectively handling escalations, while capturing insights to inform cross-functional improvements and smarter operational solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hold an active P\u0026amp;amp;C license and minimum 2 years relevant experience in insurance and customer service.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly and effectively, both verbally and in writing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be results-driven with strong organizational and prioritization skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify problems and recommends process improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Think strategically about service impact across the policy lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable leveraging technology, automation, and AI to enhance operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Posses strong industry and product knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold an active P\u0026amp;amp;C license and relevant experience in insurance and customer service.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$70,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$80,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010800003,"name":"A-Team","child_ids":[],"parent_id":4010799003}],"offices":[{"id":4025081003,"name":"Rochester, NY","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/8036143003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/7785612003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5786497003,"location":{"name":"Waltham, MA"},"metadata":null,"id":7785612003,"updated_at":"2026-09-25T01:02:12-04:00","requisition_id":"785","title":"Insurance Product Manager","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-06-26T17:56:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Waltham, MA (hybrid)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re inviting an experienced and strategic\u0026lt;strong\u0026gt; Insurance Product Manager\u0026lt;/strong\u0026gt; to join our Casualty team.\u0026amp;nbsp; This is a highly visible and cross-functional position focused on delivering and managing best-in-class products across a broad range of business classes. You will shape appetite, pricing, and underwriting rules, and play a key role in helping NEXT expand its platform to serve more complex small businesses. If you get excited about understanding \u0026amp;amp; redesigning pricing, love thinking about risk, and want to work on initiatives that will have a real impact on the industry and the customer - we’d love to talk to you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own ongoing management of our commercial Casualty products, including coverage, pricing, underwriting logic, segmentation, and regulatory compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute pricing and underwriting improvements by refining appetite, rating plans, forms, and risk selection based on loss drivers and portfolio performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Engineering and Technical Product to translate business priorities into shipped product and pricing changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support product filings, working with Actuarial and Compliance to bring updates to market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze product and portfolio performance, identify improvement opportunities, and drive measurable impact on growth and loss ratio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct competitive and market research, incorporating customer and agent feedback into actionable product enhancements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Actuarial, Data Science, Claims, Legal, and Operations to align execution with underwriting and profitability goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate product updates and performance clearly to leadership and key internal and external stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Commercial General Liability insurance and/or BOP product management, underwriting, actuarial, or risk management; Excess Casualty experience is a major plus.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience in using data driven methods in decision making and strong analysis skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience optimizing and pricing casualty products using data, modeling, and loss ratio analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with ambiguity, creative in building solutions, and rigorous in execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, structured communication skills for both technical and non-technical leadership audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized and capable of managing multiple workstreams across multiple functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BA/BS degree; advanced degree (MBA, MS) or insurance certifications (e.g., CPCU) are a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$127,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$171,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010795003,"name":"Insurance Product Management","child_ids":[],"parent_id":4010804003}],"offices":[{"id":4025222003,"name":"Boston, MA","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7785612003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/7760573003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5775793003,"location":{"name":"Waltham, MA"},"metadata":null,"id":7760573003,"updated_at":"2026-09-25T01:01:28-04:00","requisition_id":"771","title":"Lead Actuary","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-06-10T20:00:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Waltham, MA (hybrid)\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are growing fast and looking for an actuary who wants to help shape how we manage our product portfolio, not just analyze it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have real autonomy and the latitude to act on your expertise as a trusted partner to our insurance product managers, bringing sound recommendations to leadership backed by rigorous analysis. You will be close to the business day to day, with a clear view of where the line stands and where it is headed, and a direct role in the decisions that shape its growth and profitability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the #1 subject matter expert at Next related to the pricing of the target product offerings\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and enhance actuarial methodologies around loss ratio forecast, insurance analytics, and P\u0026amp;amp;L management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Insurance Product Managers to drive future product developments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build go-to-market predictive models in Akur8, perform impact analyses, and support product filings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform competitor and market research\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with data science and data engineering to enable future-proof data architecture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver actuarially sound recommendations to senior management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ad hoc support to other business partners, including but not limited to reinsurance, finance, distribution, claims, and growth teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of actuarial experience, including actuarial credential\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Property \u0026amp;amp; casualty insurance and product management experience preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accountability and pride in own work product: instill confidence in leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication and collaboration: work effectively with cross functional partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gritty, self-driven mindset: embrace challenges and are excited about unexplored possibilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectual curiosity: dig deep and solve complex business problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive mindset: identify business needs and drive solutions to meet them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise with some or all of the following software: Tableau, SQL, Python, MS Office, Google Suite, Akur8\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$158,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$214,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010785003,"name":"Actuarial","child_ids":[],"parent_id":4010793003}],"offices":[{"id":4030568003,"name":"US Offices","location":null,"child_ids":[4007023003,4025222003,4027591003,4025224003,4007022003,4025227003,4018431003,4025223003,4025081003,4034236003],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7760573003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/8035129003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5903813003,"location":{"name":"Palo Alto, CA"},"metadata":null,"id":8035129003,"updated_at":"2026-11-11T13:34:22-05:00","requisition_id":"835","title":"Office Manager","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-10-19T14:24:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Palo Alto, CA (onsite)\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. \u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow—that’s where you come in.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our People \u0026amp;amp; Facilities Team makes sure Next Insurance is a phenomenal place to work every day. We’re responsible for building, growing and developing the careers of the extraordinary people who work here.\u0026amp;nbsp;This will be a unique role supporting a hybrid workplace and overseeing day to day office operations in our Palo Alto, CA office. You will report to the Head of Workplace/Facilities and be a close partner to site leaders in Palo Alto. Our ideal candidate will have the desire to constantly learn new things, always be willing to help, possess a positive \u0026amp;amp; collaborative spirit, and can thrive with little supervision.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee and manage daily office operations to ensure efficiency, happiness, and productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acting as the face of the office and the point of contact with building management, internal employees \u0026amp;amp; cross-functional partners\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate administrative activities, including managing vendor schedules, company meetings, onsite offsites, greeting and touring visitors/candidates, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exhibit supreme attention to detail to provide a sparkling workspace that\u0026#39;s inviting and clean.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring the office environment is on-brand and reflects the values of NEXT.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate and execute engaging events like company milestones, weekly brunches, holiday parties, and surprise \u0026amp;amp; delight moments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain office supplies inventory and ensure proper stocking levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle incoming and outgoing correspondence, including emails, Slacks, tickets, and occasional phone calls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sorting, routing mail to the proper department; sometimes scanning important claims or financial related materials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage office budgets and expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in People-related tasks such as tours, hosting visitors/candidates, and setting the tone to provide an uplifting office experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and maintain office policies and procedures to uphold organizational standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate office maintenance and repairs, liaising with vendors and service providers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in special projects as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Overseeing office moves, reshuffles, furniture placement, and upgrades to the built environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prep space as needed for specific meeting types (e.g. onsites, trainings, all-hands, partner meetings, events, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Associates or Bachelor\u0026#39;s degree in hospitality, human resources, facilities, or related fields preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 4 years experience as an office admin and/or manager or similar administrative role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational and multitasking skills with strong attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Google Suite, Slack, and ticketing systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and interpersonal skills.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and collaboratively in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem-solving skills with a proactive and resourceful approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to maintain confidentiality and handle sensitive information with discretion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibility to adapt to changing priorities and deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Motivated with a passion for organization and administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to interface with executive leadership and be the face of the office.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to be onsite 5 days a week during core business hours.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Unstoppable Qualities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with People processes and basic accounting principles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Space planning, workplace/facilities certification.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$100,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010792003,"name":"People","child_ids":[],"parent_id":4010788003}],"offices":[{"id":4030568003,"name":"US Offices","location":null,"child_ids":[4007023003,4025222003,4027591003,4025224003,4007022003,4025227003,4018431003,4025223003,4025081003,4034236003],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/8035129003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/7989302003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5883426003,"location":{"name":"Palo Alto, CA or Waltham, MA "},"metadata":null,"id":7989302003,"updated_at":"2026-09-14T19:18:49-04:00","requisition_id":"823","title":"Product Manager","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-09-14T13:21:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Palo Alto, CA or Waltham, MA (hybrid)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Small business owners don\u0026#39;t have a risk department. They spend their time and energy starting and growing a business. NEXT\u0026#39;s mission is to help entrepreneurs thrive, and we\u0026#39;re using AI to make business insurance simple, fast, and affordable enough that it never costs them a day of work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re an AI technology company that happens to also be a fully licensed insurance carrier. Because we\u0026#39;re a full-stack carrier, AI isn\u0026#39;t a layer bolted onto someone else\u0026#39;s product. It\u0026#39;s in the underwriting, the pricing, the classification, and increasingly in how the product itself gets built. We\u0026#39;re rebuilding the core judgment loops of a hundreds-of-years old industry, and doing it with a lean team, which is exactly why AI matters.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We underwrite our own risk, build our own systems, and own the entire value chain, so the product decisions made here show up directly in what a customer pays and how fast they get covered. Since 2016 we\u0026#39;ve insured hundreds of thousands of small businesses across the country. As a subsidiary of Munich Re and ERGO, our growth is backed by the financial strength of one of the world\u0026#39;s leading reinsurance and insurance groups.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Owner\u0026#39;s Policy is our flagship product, and this squad owns it. Today it\u0026#39;s run by insurance product managers carrying both the insurance and the technology load. We\u0026#39;re hiring a PM to take the technology and GTM half: roadmap, technical solutions, delivery, packaging, design, and channel go-to-market. The IPMs stay the authority on the insurance product itself, from underwriting guidelines to new coverages, limits, and industries.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;One key part of this job is using AI to grow the product relentlessly. That means AI in the GTM, AI that makes everyone in the squad work more efficiently together, and building tools that help the team build the insurance product itself. We don\u0026#39;t care where the leverage comes from. We care that you find it, and that the squad moves faster and the product gets better every month because you\u0026#39;re on it, using AI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You, insurance product managers, along with the rest of the squad carry the same OKRs. That means you\u0026#39;re accountable for knowing the insurance product well enough to make sound decisions about how to grow it, not just for shipping what\u0026#39;s handed to you. If you want to work on financial products with real revenue (in the $xxxM range), a complex and interesting technical surface, and massive ceiling to change how it continues to get built, this is the job.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive the roadmap.\u0026lt;/strong\u0026gt; You are responsible for making sure that\u0026amp;nbsp; sizings get done, and make the long-term versus short-term trade-off explicit rather than implied. You and insurance product managers agree on the plan together; you\u0026#39;re ultimately accountable for it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ship a true Business Owner’s Policy (BOP) product.\u0026lt;/strong\u0026gt; Take a bundled product that customers understand and buy in a single flow, and close the distance between what we sell today and what makes a great BOP product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own go-to-market with the channels.\u0026lt;/strong\u0026gt; NEXT distribute our insurance products through 3\u0026amp;nbsp; channels: Direct, Agent, and Partnership. You will work closely with the cross-functional groups to focus and deliver on a plan of action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Package and merchandise products.\u0026lt;/strong\u0026gt; How coverage is presented and packaged to small business owners and to insurance agents are a product decision, and it\u0026#39;s yours\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build a great user experience.\u0026lt;/strong\u0026gt; Build delightful UX that drives conversion increase and underwriting quality improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run planning and executive communication.\u0026lt;/strong\u0026gt; Run product strategy planning and host monthly progress update and strategy discussion session with the executive team\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Learn insurance.\u0026lt;/strong\u0026gt; Coverages, appetite, filings, loss ratio and more. You won\u0026#39;t be the authority on it, but you will be fluent, and the squad will feel it if you aren\u0026#39;t\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years in product management, shipping customer-facing products with meaningful revenue attached. Bonus if that product was complex, regulated, or financial, where the details are the hard part\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;User obsession backed by ruthless prioritization. You understand your user\u0026#39;s pain points well enough to cut the roadmap down to the few things that actually change their experience, and you stay focused on delivering that impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional executive communication. You can compress a complex situation into something a VP and chief executives understand clearly and respond to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience working with distribution channels or GTM teams. You\u0026#39;ve been the pseudo-PMM for a product before, or close to it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort building software that sells a complex, regulated, or financial product where the details matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A habit of challenging the status quo by getting to the core of a problem, not by having stronger opinions or louder voice than everyone else in the room\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to use AI tools to accelerate and automate your workflows without compromising quality and critical thinking\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Unstoppable Qualities:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in insurance, fintech, lending, or another regulated category.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to small businesses, where the buyer is the owner and the attention span is thirty seconds\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills and experience. You have deep experience working directly with data, as well as working with data sciences partners\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong design partnership instincts. You brief well and you know when the answer is a UX problem, not a feature.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;US annual base salary range for this full-time position:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Palo Alto, CA: $180,000 - $244,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Waltham, MA: $163,000 - $220,000\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010926003,"name":"Product Management","child_ids":[],"parent_id":4010804003}],"offices":[{"id":4007022003,"name":"Palo Alto, CA","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/8014847003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5894182003,"location":{"name":"Rochester, NY"},"metadata":null,"id":8014847003,"updated_at":"2026-11-04T12:44:32-05:00","requisition_id":"832","title":"Retention Account Manager ","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-10-09T13:55:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Rochester, NY (hybrid - 2 days/week in office)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT\u0026#39;s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The objective of this role is to manage a premier Property \u0026amp;amp; Casualty Book of Business. As a dedicated Retention\u0026amp;nbsp;Account Manager, you will be responsible for delivering an awesome client experience while achieving revenue targets through account retention.\u0026amp;nbsp; Extensive industry knowledge required to support each client throughout their policy term. Achieve company and individual revenue targets through client retention and account rounding.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct Strategic Renewal Reviews: Partner with clients and carriers to evaluate upcoming policy renewals, assess underwriting exposures, and present tailored coverage solutions for an assigned book of business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage Policy Modifications \u0026amp;amp; Remarketing: Handle complex re-shopping requests, execute cancel/rewrites, non-renewals, and process major endorsements requiring underwriter approval.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify Portfolio Growth Opportunities: Leverage deep knowledge of carrier underwriting guidelines to uncover cross-sell, account consolidation, and referral options for existing clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster Strategic External Relationships: Maintain collaborative partnerships with carriers, payroll bureaus, state funds, and alternative markets to ensure prompt, high-touch service delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize Operational Workflows: Collaborate with internal departments to establish efficient service procedures, improve product processes, and facilitate seamless client transactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain Industry \u0026amp;amp; Regulatory Expertise: Develop expert knowledge of market trends, product offerings, and legislative compliance changes to better advise clients and maintain service standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Property \u0026amp;amp; Casualty Insurance License required\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A minimum of 1-2 years of Account Management experience preferably in all commercial lines of insurance\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BA or BS in Business, Finance, Insurance, or Management Self-motivated individual to go above and beyond\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills and impeccable attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to learn multiple systems (Epic / Salesforce experience preferred)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to multitask in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Unstoppable Qualities:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with EPIC, Zendesk, Salesforce, or similar applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in the insurance industry and/or a customer contact center is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personal standard for excellence: Strong process orientation and interest in finding process improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fearlessness and adaptability in a fast-moving, ever-changing environment and the ability to work on multiple tasks at once\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Note on Fraudulent Recruiting\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @\u0026lt;a href=\u0026quot;http://nextinsurance.com/\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=http://nextinsurance.com\u0026amp;amp;source=gmail\u0026amp;amp;ust=1755796061189000\u0026amp;amp;usg=AOvVaw3eeG02PMK1DNspyKp4X0te\u0026quot;\u0026gt;nextinsurance.com\u0026lt;/a\u0026gt;. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission\u0026#39;s website (\u0026lt;a href=\u0026quot;https://consumer.ftc.gov/articles/job-scams\u0026quot; target=\u0026quot;_blank\u0026quot; data-saferedirecturl=\u0026quot;https://www.google.com/url?q=https://consumer.ftc.gov/articles/job-scams\u0026amp;amp;source=gmail\u0026amp;amp;ust=1755796061189000\u0026amp;amp;usg=AOvVaw1o_r1zO1kqa683NzIXmf_Y\u0026quot;\u0026gt;https://consumer.ftc.gov/articles/job-scams\u0026lt;/a\u0026gt;), or you can contact your local law enforcement agency.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$70,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$80,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4047199003,"name":"Partnership Service","child_ids":[],"parent_id":4010799003}],"offices":[{"id":4025081003,"name":"Rochester, NY","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/8014847003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/7804187003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5795118003,"location":{"name":"Kfar Sava, IL"},"metadata":null,"id":7804187003,"updated_at":"2026-09-25T01:02:12-04:00","requisition_id":"792","title":"Security-Engineering Tech Lead","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-07-26T14:59:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Kfar Saba, IL (hybrid)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT\u0026#39;s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;3\u0026quot;\u0026gt;As a fast-growing, cloud-native company, we aren\u0026#39;t just protecting our infrastructure,we are building the security foundation that enables our scale. To drive this vision, our Security Engineering team operates at the absolute forefront of the field, embedding secure-by-design capabilities directly into our engineering DNA.\u0026lt;/p\u0026gt;\n\u0026lt;p data-path-to-node=\u0026quot;4\u0026quot;\u0026gt;We are looking for a Security Engineering Tech Lead to shape our long-term strategy, advance our automation, and deepen developer trust across the organization. This is a rare opportunity to directly influence the technical direction of a high-scale platform while mentoring a talented team of engineers, without losing your hands-on edge.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Shape and execute our cloud-native security strategy, serving as the technical lead for AWS, Kubernetes, and IAM architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Platform Engineering to build reusable security capabilities into the engineering platform.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scale our security posture by engineering self-service guardrails and automated controls that allow product teams to ship faster, safely.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Standardize security patterns and reference architectures that enable cross-organization scalability while reducing friction for engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive secure adoption of AI-assisted development, agentic workflows, and developer productivity platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Elevate the team\u0026#39;s technical maturity by mentoring engineers, refining design reviews, and fostering a culture of security ownership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years in security engineering, cloud security, or a related technical security role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 2 years in a tech lead, staff-level, or mentorship capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong hands-on AWS security experience across IAM, networking, workload security, logging, monitoring, and cloud-native services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Kubernetes and containerized environment security knowledge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with IaC, CI/CD security, distributed systems, identity, and access control\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to review technical designs and provide clear, practical security guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills in Hebrew and English\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of influencing stakeholders and cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to lead complex technical initiatives across multiple engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI, LLM, MCP, or agentic development environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in security automation, internal security platforms, or developer-facing tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with threat modeling, security architecture, or secure design programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scripting or coding experience in Python, Go, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and building security automation or internal security platforms at scale.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010931003,"name":"Security","child_ids":[],"parent_id":4010807003}],"offices":[{"id":4007024003,"name":"Kfar Saba, Israel","location":null,"child_ids":[],"parent_id":4030569003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/7804187003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/8046492003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5908617003,"location":{"name":"US"},"metadata":null,"id":8046492003,"updated_at":"2026-11-02T11:53:30-05:00","requisition_id":"841","title":"Senior Premium Auditor","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-11-02T11:53:30-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Office location (hybrid/remote)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Premium Auditor, you will independently manage complex Workers’ Compensation audits, including multi-state and test-state work, while helping teammates tackle challenging issues. Your judgment will help improve audit quality, strengthen compliance, and make processes better for everyone.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead complex, high-value and multi-state Workers’ Compensation audits, including test-state audits in CA, FL, OR and AK\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and resolve challenging audit disputes, applying state-specific requirements, policy terms and sound judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and reconcile complex audits for accuracy and regulatory compliance, including WCIRB requirements in California\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform General Liability or combined audits for larger, more complex policies as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve audit accuracy, efficiency, and existing processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of premium auditing experience, including significant Workers’ Compensation and multi-state audit experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply advanced knowledge of NCCI/WCIRB rules, Workers’ Compensation classification and audit standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong analytical, organizational and communication skills, with proficiency in Microsoft Office\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exercise independent judgment in complex reviews, disputes and regulatory interpretation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with teammates and explain technical findings clearly to customers and partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Unstoppable Qualities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in business, accounting or an insurance-related field, or comparable professional experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;WCIRB, PAAS TAP or APA certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with General Liability audits, ISO guidelines and audit systems such as NEXUS, AUSUM, Insurity or PATS\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$90,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4065434003,"name":"Premium Audit","child_ids":[],"parent_id":4010799003}],"offices":[{"id":4018431003,"name":"Remote","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/8046492003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/8011123003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5892642003,"location":{"name":"Rochester, NY"},"metadata":null,"id":8011123003,"updated_at":"2026-10-07T20:00:42-04:00","requisition_id":"831","title":"Service Team Manager","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-10-07T20:00:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Rochester, NY (hybrid)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Simply put, wherever you find small businesses, you’ll find ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Service Team Manager supports NEXT Insurance’s vision by leading a high-performing, customer-focused Service team and ensuring excellence across the full customer policy lifecycle. This role is responsible for daily team performance, SLA attainment, and fostering a positive, accountable culture where Specialists are empowered to deliver exceptional service. They maintain deep knowledge of our insurance products and support escalations to ensure timely and effective resolution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In partnership with the Service Department Manager and cross-functional teams, the Service Team Manager identifies opportunities to improve processes, reduce friction, and enhance the overall customer experience. They are forward-thinking in leveraging technology, automation, and AI-driven tools to improve operational efficiency, team productivity, and service delivery in the SMB insurance space.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Report to and support the Service Department Manager in daily operations, contributing ideas for process improvements and technology enhancements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Directly manage an assigned team of Specialists and collaborate cross-functionally with other teams and leadership to improve service delivery across the policy lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor phone, chat, Slack, and ticket queues in real-time, leveraging data and technology tools to make necessary adjustments to achieve daily goals. This includes developing tactics, tracking Specialist development through 1:1 meetings, individual development plans, and performance management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular team meetings to communicate team goals, performance updates, upcoming events/training, product updates, process enhancements, and overall company direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Answer Specialist questions, assist with complex problems, and ensure work complies with quality standards and guidelines, while identifying opportunities for automation, AI support, and skills enhancement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain a culture of teamwork and collaboration, fostering growth and removing obstacles to enable Specialists to focus on delivering exceptional customer service through efficient, tech-enabled workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide quality customer service by interacting with customers, addressing inquiries, and effectively handling escalations, while capturing insights to inform cross-functional improvements and smarter operational solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates strong customer focus and service leadership skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates clearly and effectively, both verbally and in writing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is results-driven with strong organizational and prioritization skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identifies problems and recommends process improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thinks strategically about service impact across the policy lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is comfortable leveraging technology, automation, and AI to enhance operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possesses strong industry and product knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holds an active P\u0026amp;amp;C license and relevant experience in insurance and customer service.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$70,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$80,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4047199003,"name":"Partnership Service","child_ids":[],"parent_id":4010799003}],"offices":[{"id":4025081003,"name":"Rochester, NY","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/8011123003/ai_opt_out"},{"absolute_url":"https://job-boards.greenhouse.io/next-internal/jobs/8011106003","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5892638003,"location":{"name":"Palo Alto, CA"},"metadata":null,"id":8011106003,"updated_at":"2026-10-29T17:58:44-04:00","requisition_id":"829","title":"Strategic Finance Manager, AI \u0026 Forecasting","company_name":"ERGO NEXT Group INTERNAL","first_published":"2026-10-07T19:17:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Palo Alto, CA (hybrid)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Small business owners don\u0026#39;t have a risk department. They spend their time and energy starting and growing a business. NEXT\u0026#39;s mission is to help entrepreneurs thrive, and we\u0026#39;re using AI to make business insurance simple, fast, and affordable enough that it never costs them a day of work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re an AI technology company that happens to also be a fully licensed insurance carrier. Because we\u0026#39;re a full-stack carrier, AI isn\u0026#39;t a layer bolted onto someone else\u0026#39;s product. It\u0026#39;s in the underwriting, the pricing, the classification, and increasingly in how the product itself gets built. We\u0026#39;re rebuilding the core judgment loops of a hundreds-of-years old industry, and doing it with a lean team, which is exactly why AI matters.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We underwrite our own risk, build our own systems, and own the entire value chain, so the product decisions made here show up directly in what a customer pays and how fast they get covered. Since 2016 we\u0026#39;ve insured hundreds of thousands of small businesses across the country. As a subsidiary of Munich Re and ERGO, our growth is backed by the financial strength of one of the world\u0026#39;s leading reinsurance and insurance groups.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ERGO NEXT is building its Finance organization to be AI-native — starting with reinventing how we forecast the business from the ground up. We\u0026#39;re looking for a Strategic Finance Manager, AI \u0026amp;amp; Forecasting to help lead this transformation: someone with strong core strategic finance fundamentals who is equally excited to redesign forecasting, planning, and reporting workflows around AI/LLM-based tools rather than layering AI on top of legacy spreadsheet processes. Reporting to the Head of Revenue \u0026amp;amp; Growth FP\u0026amp;amp;A, this is a high-visibility, high-impact role at the intersection of strategic finance and applied AI, with the mandate to define what \u0026quot;AI-native FP\u0026amp;amp;A\u0026quot; looks like at ERGO NEXT.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the redesign of the topline revenue forecasting process from the ground up, using AI/LLM-based tools and workflows in place of legacy manual, spreadsheet-driven approaches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Finance and Data Science to identify, evaluate, and implement AI tools and agentic workflows that improve the speed, accuracy, and scalability of forecasting and planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive long-range and annual planning process while building repeatable, AI-assisted modeling and reporting frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spearhead strategic finance activities applying AI-driven analysis to accelerate diligence and scenario modeling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally to define and automate KPI tracking, using AI to surface insights and recommendations faster than traditional analysis allows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare Board materials and executive presentations, incorporating AI-generated analysis and scenario modeling to sharpen the narrative\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as an internal champion and educator for AI adoption within Finance, documenting playbooks and mentoring team members as new tools and workflows are rolled out\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Need:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BA/BS in finance, accounting, economics, or a quantitative discipline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4–6 years of finance experience in a fast-paced environment with a track record of success (background in investment banking, corporate development, or strategic finance a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine enthusiasm for AI tools (e.g., LLM-based agents, AI-powered modeling/analysis platforms) and a track record of adopting or building workflows around them — prior hands-on use of tools like Claude, ChatGPT, or similar in a finance/analytics context strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to break down and solve complex, ambiguous problems with strong business acumen and data-driven techniques, including comfort redesigning a process rather than just operating an existing one\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic technical fluency (e.g., SQL, Python, or low-code/AI tooling) sufficient to prototype or evaluate AI-driven finance workflows a plus, though not required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent attention to detail and organizational skills, with the ability to manage competing and shifting priorities in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of reliability and integrity, with sound judgment operating in a newly-defined, ambiguous role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal and communication skills, with the ability to bring both technical and non-technical stakeholders along on a change-management journey\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US annual base salary range for this full-time position: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$117,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$158,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;One of our core values is \u0026#39;Play as a Team\u0026#39;; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO NEXT Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO NEXTs policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4090000003,"name":"FP\u0026A","child_ids":[],"parent_id":4010788003}],"offices":[{"id":4007022003,"name":"Palo Alto, CA","location":null,"child_ids":[],"parent_id":4030568003}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app3.greenhouse.io/ai_opt_out_request/job_post/8011106003/ai_opt_out"}],"meta":{"total":25}}