{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5121001008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4428387008,"location":{"name":"Berlin, Germany; Munich, Germany"},"metadata":[{"id":4963144008,"name":"Country","value":"Germany","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5121001008,"updated_at":"2026-09-17T04:06:10-04:00","requisition_id":"R0000344","title":"Account Executive - Enterprise Sales","company_name":"New Relic","first_published":"2026-04-27T10:20:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Account Executive - Enterprise Sales - Germany\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Germany\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. We are looking for an ambitious \u0026lt;strong\u0026gt;Account Executive\u0026lt;/strong\u0026gt; to join our growing German team. If you are a results-oriented sales professional ready to help enterprise customers optimize their digital footprint, we want to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Your Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will be responsible for identifying, qualifying, and closing new business within a defined geographic or vertical territory. You will manage the end-to-end sales cycle, from initial prospecting to contract negotiation. You will work closely with our solution engineers and marketing teams to demonstrate the value of New Relic and displace competitors in the observability space.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Generation:\u0026lt;/strong\u0026gt; Proactively prospect into a list of target enterprise accounts. You will own your \u0026quot;top of funnel\u0026quot; by combining inbound leads with your own strategic outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Execution:\u0026lt;/strong\u0026gt; Manage a disciplined sales process to meet and exceed monthly and quarterly quotas. You will lead discovery calls, coordinate product demos, and navigate the procurement process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-Centric Selling:\u0026lt;/strong\u0026gt; Understand the specific pain points of German enterprise customers. You will map New Relic’s capabilities to their business objectives, ensuring our solution is viewed as a critical value-driver.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Forecasting \u0026amp;amp; CRM Management:\u0026lt;/strong\u0026gt; Maintain high levels of \u0026quot;sales hygiene\u0026quot; by accurately forecasting your deals and documenting all activity within Salesforce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Winning:\u0026lt;/strong\u0026gt; Partner with Sales Engineers, SDRs, and Customer Success to ensure a seamless experience for the prospect and a high win rate against competitors.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;This Role Requires\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Relevant Experience:\u0026lt;/strong\u0026gt; Demonstrable quota-carrying sales experience, preferably within SaaS, DevOps, or Cloud technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The \u0026quot;Hunter\u0026quot; Mentality:\u0026lt;/strong\u0026gt; A proven track record of finding and closing new business (New Logo acquisition).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Proficiency:\u0026lt;/strong\u0026gt; Familiarity with modern sales methodologies (e.g., MEDDPICC, Challenger, or Command of the Message).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Exceptional presentation skills and the ability to articulate complex technical concepts to both developers and C-suite stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Language:\u0026lt;/strong\u0026gt; Fluency in \u0026lt;strong\u0026gt;German\u0026lt;/strong\u0026gt; and \u0026lt;strong\u0026gt;English\u0026lt;/strong\u0026gt; is essential.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026lt;/strong\u0026gt; Bachelor’s degree or equivalent practical work experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-JJ2 #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026298008,"name":"Enterprise","child_ids":[],"parent_id":4026037008}],"offices":[{"id":4014348008,"name":"Germany","location":"Germany","child_ids":[4029078008],"parent_id":4014337008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5429159008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4550632008,"location":{"name":"Atlanta, Georgia, USA; Boston, Massachusetts, USA; New York City, New York, USA"},"metadata":[{"id":4963144008,"name":"Country","value":"United States of America","value_type":"single_select"},{"id":4963143008,"name":"State","value":"New Jersey","value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5429159008,"updated_at":"2026-09-18T18:22:22-04:00","requisition_id":"R0000853","title":"Account Executive - Mid-Enterprise Sales","company_name":"New Relic","first_published":"2026-09-18T18:22:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Your Opportunity:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;If you seek to bring new, disruptive ideas to the enterprise software market, it is time for your next big challenge. We are looking for a Mid-Enterprise Account Executive to join our extraordinary Mid-Enterprise Sales team. This is a chance to work with a \u0026quot;challenger brand\u0026quot; mentality—offering you the chance to do things you might not have been allowed to do before.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be crucial in steering where we are headed. This is a remote opportunity, meaning you can forget the daily traffic jams and commute from your bedroom to your home office in moments. However, you won\u0026#39;t be isolated; you will be out in the field making things happen across the Northeast region.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build Relationships Face-to-Face:\u0026lt;/strong\u0026gt; You will have frequent face-to-face meetings with clients, perfect for someone who thrives in social settings. You will focus on customers within the Northeast region, building genuine connections rather than just sending emails.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enjoy Autonomy and Trust:\u0026lt;/strong\u0026gt; You will have the freedom to follow your instincts and make your own decisions. We trust you to manage your own schedule, balancing your home office time with necessary travel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Engage at the Highest Levels:\u0026lt;/strong\u0026gt; You will navigate complex organizations and present to multiple decision-makers, including the \u0026quot;C-Suite,\u0026quot; ensuring our value proposition is heard by those who matter most.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Market Impact:\u0026lt;/strong\u0026gt; You will help companies across every size and vertical improve their customer experience and accelerate their time to market.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;This Role Requires:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Substantial Experience:\u0026lt;/strong\u0026gt; Approximately 5+ years of sales experience, specifically with a background in selling software to F1000 organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Mindset:\u0026lt;/strong\u0026gt; A proven history of success in enterprise sales, with the ability to navigate complex deal cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Regional Focus:\u0026lt;/strong\u0026gt; The ability and willingness to travel frequently within the Northeast region to meet customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consultative Approach:\u0026lt;/strong\u0026gt; Experience in consultative, enterprise solutions selling; you listen first and solve second.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ambition and Collaboration:\u0026lt;/strong\u0026gt; A desire to succeed combined with excellent teaming skills; we value those who lift the wider team while achieving their own goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Industry Knowledge:\u0026lt;/strong\u0026gt; Experience selling Observability, DevOps, or related cloud software solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Educational Background:\u0026lt;/strong\u0026gt; A related university degree or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI-KM1 #LI-Remote\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated On-Target Earnings Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$211,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$237,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026298008,"name":"Enterprise","child_ids":[],"parent_id":4026037008}],"offices":[{"id":4014380008,"name":"New Jersey","location":"New Jersey","child_ids":[],"parent_id":4014338008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5416533008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4544339008,"location":{"name":"Atlanta, Georgia, USA"},"metadata":[{"id":4963144008,"name":"Country","value":"United States of America","value_type":"single_select"},{"id":4963143008,"name":"State","value":"Georgia","value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5416533008,"updated_at":"2026-09-18T12:18:15-04:00","requisition_id":"R0000830","title":"Account Manager - Renewals (East)","company_name":"New Relic","first_published":"2026-09-10T17:15:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At New Relic, we believe in a virtuous cycle where \u0026lt;strong\u0026gt;customer success fuels improved revenue performance\u0026lt;/strong\u0026gt;. Our Account Manager role is a pivotal function of an updated pod structure that sits at the intersection of Customer Success, Sales, and Product. Focused squarely on securing and growing our existing revenue base. We are a passionate, upbeat, and highly motivated group committed to exceptional customer loyalty, support, and expansion.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an \u0026lt;strong\u0026gt;Account Manager \u0026lt;/strong\u0026gt;to join our team and make a positive impact in the continued success and growth of our organization. In this critical role, you will be a driver of retention, adoption, and expansion. Strong leadership ensures positive relationships and alignment across Product, Marketing, and Sales, and Support. If you are passionate about building deep, strategic customer relationships and thrive in a quota-carrying environment, let\u0026#39;s talk!\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will utilize your skills in customer success, renewals, and sales methodologies to exceed customer expectations and deliver value across multiple key performance indicators.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Drive Revenue \u0026amp;amp; Retention\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pod Collaboration: \u0026lt;/strong\u0026gt;In partnership with the Account Team, you will function as \u0026lt;strong\u0026gt;a secondary seller within a unified pod structure. \u0026lt;/strong\u0026gt;This role is essential in supporting the Account Executive (Core Seller) through seamless cross-functional alignment and collaborative deal execution. You will review areas of opportunity (whitespace analysis), organize and manage enablement sessions with Technical Success Managers, and in partnership with the Solutions Consultants, help drive new growth opportunities for Account Executives.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Secure \u0026amp;amp; Negotiate Renewals: \u0026lt;/strong\u0026gt;Build positive relationships with customers including economic buyers, decision-makers, champions and end-users, negotiating contracts for direct and partner managed agreements.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mitigate Churn: \u0026lt;/strong\u0026gt;Proactively identify accounts running \u0026quot;cold\u0026quot; and/or at risk (downgrades, churn, low BCM Burn Rate) and develop strategic plans to mitigate uncertainty, drive customer satisfaction, increase consumption, and maintain high renewal rates.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deliver Expansion: \u0026lt;/strong\u0026gt;Grow revenue at renewal time and throughout the customer lifecycle. Increase Billable Consumption Metric (BCM) for current subscription customers and convert Pay-As-You-Go (PAYG) customers through sub-account prospecting and finding new upsell opportunities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Cultivate Customer Success \u0026amp;amp; Adoption\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Improve Customer Relationships: \u0026lt;/strong\u0026gt;Collaborate with Account Executives on accounts at key moments in the customer journey, becoming their voice within New Relic.\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coordinate Customer Business Reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to Account Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete the Renewal Process \u0026amp;amp; Discussions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Increase Adoption: \u0026lt;/strong\u0026gt;Support customer Onboarding and strengthen product knowledge through:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Account Health Checks\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business Value Assessments Enablement Sessions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advocate \u0026amp;amp; Resolve: \u0026lt;/strong\u0026gt;Collaborate with departments (Sales, Operations, Customer Solutions, Legal, and Collections) to resolve customer issues and advocate on their behalf.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Strategic Execution \u0026amp;amp; Data Analysis\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Value Articulation: \u0026lt;/strong\u0026gt;Effectively communicate company messages and our value proposition, both verbally and in writing.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Strategy: \u0026lt;/strong\u0026gt;Use strong analytical skills and experience working with data to professionally advise strategy, identify industry trends, and inform economic buyers and decision-makers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence: \u0026lt;/strong\u0026gt;Maintain an accurate customer master record, including buying programs, contract renewal dates, customer contact information, and sentiment. Ensure proper Salesforce hygiene with thorough, accurate, and up to date information for all your accounts, opportunities, and contacts.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5+ years of experience \u0026lt;/strong\u0026gt;in a quota-carrying role, managing renewals, or customer success role, closing large complex time-sensitive software contracts, preferably within the \u0026lt;strong\u0026gt;SaaS industry\u0026lt;/strong\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to \u0026lt;strong\u0026gt;build deep, strategic relationships \u0026lt;/strong\u0026gt;with customer contacts at all levels of technical and non-technical depth, including senior leadership and C-Level Executives.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in building, analyzing, and interpreting \u0026lt;strong\u0026gt;datasets \u0026lt;/strong\u0026gt;to accurately manage a pipeline for success.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of identifying key customer goals and steering value-based discussions that lead to growth and expansion.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent professional written and verbal communication skills that actively demonstrates true relationship-building, and the ability to work collaboratively with all internal and external points of contact effectively.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in mastering time management that yields retaining loyal customers and successfully renewing contracts \u0026lt;strong\u0026gt;early \u0026lt;/strong\u0026gt;and \u0026lt;strong\u0026gt;on time\u0026lt;/strong\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using and learning new software (e.g., G Suite, \u0026lt;strong\u0026gt;Salesforce, \u0026lt;/strong\u0026gt;Salesloft) MS Excel and PowerPoint presentations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Thorough background in \u0026lt;strong\u0026gt;Observability, Application Performance Monitoring, \u0026lt;/strong\u0026gt;and/or \u0026lt;strong\u0026gt;DevOps\u0026lt;/strong\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with \u0026lt;strong\u0026gt;Consumption-based Selling \u0026lt;/strong\u0026gt;and Platforms.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with multiple defined \u0026lt;strong\u0026gt;Sales Methodologies \u0026lt;/strong\u0026gt;including, Challenger Sale, Command of the Message, and MEDDPICC.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributed to building a scaled Customer Success function.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project Management Experience (e.g., PMP, CSM, or CSPO, certifications).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-MM1 #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated On-Target Earnings Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$138,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$172,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026298008,"name":"Enterprise","child_ids":[],"parent_id":4026037008}],"offices":[{"id":4014363008,"name":"Georgia","location":"Georgia","child_ids":[],"parent_id":4014338008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5418093008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4545150008,"location":{"name":"Las Vegas, Nevada, USA; Los Angeles, California, USA; Phoenix, Arizona, USA; Portland, Oregon, USA; Reno, Nevada, USA; San Diego, California, USA; San Francisco, California, USA; San Jose, California, USA; Seattle, Washington, USA"},"metadata":[{"id":4963144008,"name":"Country","value":"United States of America","value_type":"single_select"},{"id":4963143008,"name":"State","value":"Georgia","value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5418093008,"updated_at":"2026-09-17T11:12:36-04:00","requisition_id":"R0000829","title":"Account Manager  - Renewals (West)","company_name":"New Relic","first_published":"2026-09-10T17:02:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At New Relic, we believe in a virtuous cycle where \u0026lt;strong\u0026gt;customer success fuels improved revenue performance\u0026lt;/strong\u0026gt;. Our Account Manager role is a pivotal function of an updated pod structure that sits at the intersection of Customer Success, Sales, and Product. Focused squarely on securing and growing our existing revenue base. We are a passionate, upbeat, and highly motivated group committed to exceptional customer loyalty, support, and expansion.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an \u0026lt;strong\u0026gt;Account Manager \u0026lt;/strong\u0026gt;to join our team and make a positive impact in the continued success and growth of our organization. In this critical role, you will be a driver of retention, adoption, and expansion. Strong leadership ensures positive relationships and alignment across Product, Marketing, and Sales, and Support. If you are passionate about building deep, strategic customer relationships and thrive in a quota-carrying environment, let\u0026#39;s talk!\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will utilize your skills in customer success, renewals, and sales methodologies to exceed customer expectations and deliver value across multiple key performance indicators.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Drive Revenue \u0026amp;amp; Retention\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pod Collaboration: \u0026lt;/strong\u0026gt;In partnership with the Account Team, you will function as \u0026lt;strong\u0026gt;a secondary seller within a unified pod structure. \u0026lt;/strong\u0026gt;This role is essential in supporting the Account Executive (Core Seller) through seamless cross-functional alignment and collaborative deal execution. You will review areas of opportunity (whitespace analysis), organize and manage enablement sessions with Technical Success Managers, and in partnership with the Solutions Consultants, help drive new growth opportunities for Account Executives.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Secure \u0026amp;amp; Negotiate Renewals: \u0026lt;/strong\u0026gt;Build positive relationships with customers including economic buyers, decision-makers, champions and end-users, negotiating contracts for direct and partner managed agreements.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mitigate Churn: \u0026lt;/strong\u0026gt;Proactively identify accounts running \u0026quot;cold\u0026quot; and/or at risk (downgrades, churn, low BCM Burn Rate) and develop strategic plans to mitigate uncertainty, drive customer satisfaction, increase consumption, and maintain high renewal rates.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deliver Expansion: \u0026lt;/strong\u0026gt;Grow revenue at renewal time and throughout the customer lifecycle. Increase Billable Consumption Metric (BCM) for current subscription customers and convert Pay-As-You-Go (PAYG) customers through sub-account prospecting and finding new upsell opportunities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Cultivate Customer Success \u0026amp;amp; Adoption\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Improve Customer Relationships: \u0026lt;/strong\u0026gt;Collaborate with Account Executives on accounts at key moments in the customer journey, becoming their voice within New Relic.\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coordinate Customer Business Reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to Account Plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete the Renewal Process \u0026amp;amp; Discussions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Increase Adoption: \u0026lt;/strong\u0026gt;Support customer Onboarding and strengthen product knowledge through:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Account Health Checks\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business Value Assessments Enablement Sessions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advocate \u0026amp;amp; Resolve: \u0026lt;/strong\u0026gt;Collaborate with departments (Sales, Operations, Customer Solutions, Legal, and Collections) to resolve customer issues and advocate on their behalf.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Strategic Execution \u0026amp;amp; Data Analysis\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Value Articulation: \u0026lt;/strong\u0026gt;Effectively communicate company messages and our value proposition, both verbally and in writing.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Strategy: \u0026lt;/strong\u0026gt;Use strong analytical skills and experience working with data to professionally advise strategy, identify industry trends, and inform economic buyers and decision-makers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence: \u0026lt;/strong\u0026gt;Maintain an accurate customer master record, including buying programs, contract renewal dates, customer contact information, and sentiment. Ensure proper Salesforce hygiene with thorough, accurate, and up to date information for all your accounts, opportunities, and contacts.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5+ years of experience \u0026lt;/strong\u0026gt;in a quota-carrying role, managing renewals, or customer success role, closing large complex time-sensitive software contracts, preferably within the \u0026lt;strong\u0026gt;SaaS industry\u0026lt;/strong\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to \u0026lt;strong\u0026gt;build deep, strategic relationships \u0026lt;/strong\u0026gt;with customer contacts at all levels of technical and non-technical depth, including senior leadership and C-Level Executives.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in building, analyzing, and interpreting \u0026lt;strong\u0026gt;datasets \u0026lt;/strong\u0026gt;to accurately manage a pipeline for success.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of identifying key customer goals and steering value-based discussions that lead to growth and expansion.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent professional written and verbal communication skills that actively demonstrates true relationship-building, and the ability to work collaboratively with all internal and external points of contact effectively.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in mastering time management that yields retaining loyal customers and successfully renewing contracts \u0026lt;strong\u0026gt;early \u0026lt;/strong\u0026gt;and \u0026lt;strong\u0026gt;on time\u0026lt;/strong\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using and learning new software (e.g., G Suite, \u0026lt;strong\u0026gt;Salesforce, \u0026lt;/strong\u0026gt;Salesloft) MS Excel and PowerPoint presentations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Thorough background in \u0026lt;strong\u0026gt;Observability, Application Performance Monitoring, \u0026lt;/strong\u0026gt;and/or \u0026lt;strong\u0026gt;DevOps\u0026lt;/strong\u0026gt;.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with \u0026lt;strong\u0026gt;Consumption-based Selling \u0026lt;/strong\u0026gt;and Platforms.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with multiple defined \u0026lt;strong\u0026gt;Sales Methodologies \u0026lt;/strong\u0026gt;including, Challenger Sale, Command of the Message, and MEDDPICC.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributed to building a scaled Customer Success function.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project Management Experience (e.g., PMP, CSM, or CSPO, certifications).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-MM1 #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated On-Target Earnings Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$138,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$172,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026298008,"name":"Enterprise","child_ids":[],"parent_id":4026037008}],"offices":[{"id":4014359008,"name":"California","location":"California","child_ids":[],"parent_id":4014338008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5221636008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4475428008,"location":{"name":"Tokyo, Japan"},"metadata":[{"id":4963144008,"name":"Country","value":"Japan","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":null,"value_type":"single_select"}],"id":5221636008,"updated_at":"2026-09-15T19:35:40-04:00","requisition_id":"R0000579","title":"Associate HRBP","company_name":"New Relic","first_published":"2026-05-18T03:11:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a proactive and detail-oriented Associate HRBP to join our team in Tokyo. In this role, you will be responsible for the day-to-day HR operations and provide essential support across the entire employee lifecycle. You will work closely with the local management team to ensure a positive work environment while maintaining compliance with Japanese labor standards.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is critical in ensuring a positive employee experience and supporting our growth in the Japanese market. Beyond compliance, you will act as a cultural bridge and a dedicated local resource, ensuring our Tokyo team feels connected to our global mission while fostering a collaborative and effective team environment. This is an excellent opportunity for an HR professional looking to grow their career in a dynamic, international environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Performance Management\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partners with HRBP to advise managers and employees on all aspects of the New Relic performance management process both informal and formal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provides guidance to the business on the appropriate solutions while taking into account New Relic’s policies as well as local laws and regulations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support on the content of written and verbal informal performance feedback, coaching plans, and/or behavioral/formal improvement plans\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Employee Relations (ER)\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conducts ER investigations as a lead and/or support aligned with New Relic’s policies as well as local laws and regulations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Resolves and addresses ER relations issues, disciplinary actions, and employee grievances\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensures internal database is kept up to date with all investigations and outcomes logged in a timely manner\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Partnership with our People Team functions\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partners with Talent Acquisition on job leveling, role descriptions, offers and can participate in interview panels when required\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partners with People Operations to address and resolve open inquiries (tickets) initiated by employees and managers that require HRBP team input to close. Topics can be related to compensation, benefits, leaves, HRIS changes, etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partners on annual programs owned by other teams, such as annual compensation reviews, policy changes/rollouts, engagement survey, and annual performance review process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conducts exit interviews and summarizes trends, while ensuring information is logged correctly within the system for reporting purposes\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leads and/ or serves on special HR assigned project teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supports compliance of all activities with the Japan Labor Standards Act and internal Work Rules (Shugyo Kisoku), security and integrity of data including personal and confidential information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provides administrative support for monthly payroll processing and social insurance procedures (Shakai Hoken).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leads and/ or serves on special HR assigned project teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Engagement\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Makes it a priority to lean in and understand the goals and strategies of the business so that they factor into our support and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborates with leadership to align HR strategies with overall business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyzes data and trends to recommend, develop, and deliver on plans to improve employee experiences, including attrition, engagement, dei, retention and performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Acts as liaison for change management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;May perform other responsibilities as assigned\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ of experience in an HR Generalist role in Japan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent Japanese and business-level English (written and verbal) are required for communication with global stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of Japanese labor laws and social insurance systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills, attention to detail, and the ability to maintain high levels of confidentiality.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Human Resources, Business, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HR experience within a global SaaS organization\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using G-Suite, Workday, Culture Amp a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in fast paced, highly matrixed organization, across multiple time zones\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why Join Us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cultural Impact:\u0026lt;/strong\u0026gt; Serve as a vital resource and bridge for the Tokyo office, reinforcing a supportive and collaborative working environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Global Exposure:\u0026lt;/strong\u0026gt; Gain exposure to a wide variety of HR functions in a global setting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Professional Growth:\u0026lt;/strong\u0026gt; A collaborative team environment with opportunities for professional growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Competitive Rewards:\u0026lt;/strong\u0026gt; Competitive compensation and benefits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Flexibility:\u0026lt;/strong\u0026gt; Flexible working arrangements (Hybrid).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-RT #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026333008,"name":"People Business Partnership","child_ids":[],"parent_id":4026034008}],"offices":[{"id":4014342008,"name":"Japan","location":"Japan","child_ids":[4029093008],"parent_id":4014336008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5294386008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":4503558008,"location":{"name":"Atlanta, Georgia, USA; Charleston, South Carolina, USA; Charlotte, North Carolina, USA; Chicago, Illinois, USA; Columbus, Ohio, USA; Dallas, Texas, USA; Denver, Colorado, USA; Detroit, Michigan, USA; Houston, Texas, USA; Indianapolis, Indiana, USA; Las Vegas, Nevada, USA; Madison, Wisconsin, USA; Orlando, Florida, USA; Phoenix, Arizona, USA; Pittsburgh, Pennsylvania, USA; Portland, Oregon, USA; Salt Lake City, Utah, USA; St. Louis, Missouri, USA"},"metadata":[{"id":4963144008,"name":"Country","value":"United States of America","value_type":"single_select"},{"id":4963143008,"name":"State","value":"Texas","value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Engineering","value_type":"single_select"}],"id":5294386008,"updated_at":"2026-09-17T16:38:08-04:00","requisition_id":"R0000691","title":"Associate Software Engineer- Infrastructure","company_name":"New Relic","first_published":"2026-07-21T18:59:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At New Relic, we provide our customers with real-time insights, so they can innovate faster. Our software provides deep observability across the stack, enabling software teams to solve their customer’s problems, accelerate digital transformation, and make DevOps work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be at the heart of the teams supporting New Relic’s infrastructure and will work on a team that provides global service mesh and load balancing solutions. We provide these services on-premises, as well as using our multi-cloud infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We support each other to do our best work through positive communication and continuous improvement.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a key member of our Infrastructure team, you will design and operate a scalable, resilient ingress data plane that directly impacts the value we provide to our customers. By ensuring the stability and performance of our global service mesh and load balancing solutions, you drive the foundational reliability that the entire New Relic organization depends on to deliver real-time insights.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will leverage advanced automation and infrastructure-as-code to accelerate development speed, allowing our engineering teams to ship safe, incremental changes across a massive fleet with confidence. Your work in evolving our DNS and CDN infrastructure is not just about maintenance; it is about creating a seamless, high-performance environment that enables innovation at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through deep collaboration with Product, Design, and partner platform teams, you will champion initiatives that break down silos and foster a culture of cross-team excellence. Your efforts will empower software teams across the stack to solve complex problems and accelerate digital transformation for our customers globally.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Must-have:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of professional experience with Go or Python programming.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of hands-on AWS cloud experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) and building pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with networking fundamentals (DNS, HTTP, TCP).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of Kubernetes and infrastructure-as-code tools (e.g., Terraform).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice-to-have:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Envoy or comparable service mesh / L7 proxy platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with observability tooling (New Relic, Prometheus, OpenTelemetry)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Azure Cloud Networking experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-MM4\u0026amp;nbsp;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;#LI-\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Remote\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$98,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$123,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026336008,"name":"Telemetry Data Platform","child_ids":[],"parent_id":4026038008}],"offices":[{"id":4014389008,"name":"Texas","location":"Texas","child_ids":[],"parent_id":4014338008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5398125008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4536525008,"location":{"name":"Atlanta, Georgia, USA; Chicago, Illinois, USA; Houston, Texas, USA; Miami, Florida, USA"},"metadata":[{"id":4963144008,"name":"Country","value":"United States of America","value_type":"single_select"},{"id":4963143008,"name":"State","value":"Wyoming","value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5398125008,"updated_at":"2026-09-15T19:35:44-04:00","requisition_id":"R0000798","title":"Associate Technical Success Manager","company_name":"New Relic","first_published":"2026-08-27T17:32:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Associate Technical Success Manager (TSM)\u0026lt;/strong\u0026gt; is a high-impact role responsible for the complete post-sales technical journey and expansion architecture within our enterprise customer base.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will act as the customer\u0026#39;s ultimate technical champion. You will drive platform adoption and consumption while leading the technical architecture for expansion motion. By bridging the gap between hands-on technical implementation and strategic business value, you will ensure our largest enterprise customers unlock the full power of the New Relic platform, driving both value realization and new consumption opportunities.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;1. Drive Onboarding, Adoption \u0026amp;amp; Consumption\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Guide Customers to Committed Consumption:\u0026lt;/strong\u0026gt; Work alongside customers during the onboarding process, understanding their needs and guiding them through best practices to ensure prompt achievement of committed usage levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage Mutual Activity Plans:\u0026lt;/strong\u0026gt; Design and execute Mutual Activity Plans (MAPs) tied directly to customer business outcomes. Set clear milestones, celebrate customer achievements, and proactively address any implementation hurdles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Maintain Consumption Levels:\u0026lt;/strong\u0026gt; Proactively engage with customers to mitigate churn risks by continuously demonstrating platform value and addressing technical concerns.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;2. Champion Technical Architecture \u0026amp;amp; Expansion\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Value-Driven Storytelling:\u0026lt;/strong\u0026gt; Deliver tailored, high-impact product demonstrations that move beyond \u0026quot;feature-function\u0026quot; to show exactly how the platform solves specific business pains (e.g., maximizing uptime, developer productivity, or tool consolidation).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execute Expansion Proof of Values (PoVs):\u0026lt;/strong\u0026gt; Partner hand-in-hand with Expansion Account Executives to run technical evaluations and PoVs on existing accounts, proving new consumption opportunities and securing technical \u0026quot;wins.\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Whitespace \u0026amp;amp; Blueprint Mapping:\u0026lt;/strong\u0026gt; Perform detailed account whitespace mapping to identify priority expansion areas. Co-create \u0026quot;Architecture Blueprints\u0026quot; and technical roadmaps aligned with the customer\u0026#39;s long-term business goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;3. Own Enablement \u0026amp;amp; Technical Relationships\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;User Success \u0026amp;amp; Workshops:\u0026lt;/strong\u0026gt; Lead personalized training sessions, technical workshops, and create high-quality resources (documentation, videos, articles) to foster a strong community of New Relic champions within engineering organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cultivate Executive Presence:\u0026lt;/strong\u0026gt; Build strong connections with technical stakeholders and partner with sales to lead technical discovery and strategy sessions with CTOs, VPs of Engineering, and IT architects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Value Communication \u0026amp;amp; Business Reviews:\u0026lt;/strong\u0026gt; Collaborate on Customer Business Reviews (CBRs) and executive dashboards to quantify and communicate the ROI of New Relic\u0026#39;s solutions to key technical and business decision-makers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enterprise Customer Focus:\u0026lt;/strong\u0026gt; 2+ years of demonstrated experience working directly with enterprise customers to drive technical adoption, customer success, or account expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical \u0026amp;amp; Sales Orientation:\u0026lt;/strong\u0026gt; Strong technical background combined with a robust sales/customer orientation, including the ability to build business justifications for expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Observability \u0026amp;amp; Performance Monitoring:\u0026lt;/strong\u0026gt; An interest in or previous experience with performance monitoring and observability tools (infrastructure, application, web/mobile, or user experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Architecture Foundations:\u0026lt;/strong\u0026gt; Familiarity with modern IT environments (cloud platforms like AWS/Azure/GCP, Kubernetes, or SRE practices) and foundational knowledge of coding/scripting languages.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Planning \u0026amp;amp; Execution:\u0026lt;/strong\u0026gt; Ability to design and execute customer-facing project plans, technical roadmaps, and keep highly organized documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Excellence:\u0026lt;/strong\u0026gt; Exceptional presentation skills with a desire to learn new technologies and translate complex topics for both developers and executive leaders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity in one or more of the following development languages - Java, .Net, Ruby, C, Python, Node.js, Golang\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to and/or interest in cloud technologies: Kubernetes, containers, microservices, DevOps, CI/CD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in mobile device platforms \u0026amp;amp; architectures (IOS \u0026amp;amp; Android)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Engineering/Computer Science or equivalent desirable\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;GK1\u0026lt;/em\u0026gt;\u0026amp;nbsp;#LI-\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Remote\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated On-Target Earnings Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$150,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026297008,"name":"Technical Solution Sales","child_ids":[],"parent_id":4026035008}],"offices":[{"id":4014396008,"name":"Wyoming","location":"Wyoming","child_ids":[],"parent_id":4014338008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5416092008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4544110008,"location":{"name":"Bangalore, India"},"metadata":[{"id":4963144008,"name":"Country","value":"India","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5416092008,"updated_at":"2026-09-15T19:35:45-04:00","requisition_id":"R0000823","title":"Business Development Representative","company_name":"New Relic","first_published":"2026-09-07T01:10:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;Ready to Hunt Big Fish on a Global Stage?\u0026lt;br\u0026gt;Are you an ambitious sales professional who thrives on cracking open hard-to-reach enterprise accounts? Do you want to represent a category-defining SaaS platform while building a career at our Global Capability Center (GCC) right here in Bengaluru?\u0026lt;br\u0026gt;At New Relic, our \u0026lt;strong\u0026gt;Outbound Sales Development Representatives (SDRs)\u0026lt;/strong\u0026gt; are the strategic vanguard of our global sales engine. In this role, you won\u0026#39;t be sitting back waiting for inbound leads to trickle in—you\u0026#39;ll be actively pursuing Fortune 500 decision-makers, mapping complex corporate hierarchies, and opening doors across the globe. Partnering directly with senior Account Executives, you’ll learn the art of enterprise sales while driving real business impact on a global scale.\u0026lt;br\u0026gt;What You\u0026#39;ll Do\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Master Pure Outbound Hunting\u0026lt;/strong\u0026gt;: Be the tip of the spear. Uncover and create high-value opportunities through targeted cold calling, hyper-personalized messaging, and multi-channel executive engagement across international markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Target the Global 2000\u0026lt;/strong\u0026gt;: Perform deep account research to map out massive enterprise org charts, identifying key tech leaders, decision-makers, and business pain points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Co-Strategize with Enterprise AEs\u0026lt;/strong\u0026gt;: Work closely with senior account teams to build account-based outreach strategies tailored to complex, multi-stakeholder enterprise deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead High-Level Business Conversations\u0026lt;/strong\u0026gt;: Ditch generic sales pitches. You’ll engage enterprise buyers around real operational challenges, positioning New Relic\u0026#39;s observability platform as an essential strategic asset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own \u0026amp;amp; Drive Your Pipeline\u0026lt;/strong\u0026gt;: Manage early-stage enterprise opportunities, maintaining momentum to consistently exceed monthly and quarterly qualified pipeline targets.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;What You\u0026#39;ll Need\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Outbound Enterprise Experience\u0026lt;/strong\u0026gt;: 2.5+ years of dedicated outbound prospecting, with proven experience navigating complex, multi-region enterprise organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Global Market Fluency\u0026lt;/strong\u0026gt;: Comfort communicating with senior executive stakeholders across global regions (North America, EMEA, or APAC) with strong cultural adaptability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Relentless Grit \u0026amp;amp; Curiosity\u0026lt;/strong\u0026gt;: Cold outreach to enterprise leaders takes tenacity, sharp critical thinking, and a genuine interest in how large-scale tech ecosystems operate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Exceptional Communication\u0026lt;/strong\u0026gt;: Impeccable written and verbal skills—you know how to cut through the noise of a busy C-suite inbox with clear, compelling messaging.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Metrics-Driven Mindset\u0026lt;/strong\u0026gt;: A strong track record of hitting and exceeding outbound metrics, qualified meeting targets, and pipeline creation goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;:\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience working within a high-performing tech vendor targeting \u0026lt;strong\u0026gt;GCC\u0026#39;s in India\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on expertise with enterprise tech stacks like \u0026lt;strong\u0026gt;Salesforce\u0026lt;/strong\u0026gt;, \u0026lt;strong\u0026gt;LinkedIn Sales Navigator\u0026lt;/strong\u0026gt;, \u0026lt;strong\u0026gt;6sense\u0026lt;/strong\u0026gt;, and modern sales automation platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in SaaS, IT infrastructure, or developer-tool ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026290008,"name":"Marketing","child_ids":[],"parent_id":4026036008}],"offices":[{"id":4014402008,"name":"Bangalore","location":"Bangalore","child_ids":[],"parent_id":4014341008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5287663008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4500884008,"location":{"name":"Atlanta, Georgia, USA"},"metadata":[{"id":4963144008,"name":"Country","value":"United States of America","value_type":"single_select"},{"id":4963143008,"name":"State","value":"Georgia","value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5287663008,"updated_at":"2026-09-21T15:47:50-04:00","requisition_id":"155","title":"Business Development Representative (Outbound)","company_name":"New Relic","first_published":"2026-06-30T15:38:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you a driven, resilient sales professional looking to elevate your career in a high-growth SaaS environment? At New Relic, our Business Development Representative (BDRs) play a critical role in building pipeline and driving revenue by engaging prospects and introducing them to the value of our platform. If you have the grit, determination, and a proven track record in sales, we want to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join New Relic?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic is the leader in observability and application performance monitoring. Our BDR team is at the forefront of our go-to-market strategy, partnering closely with Account Executives (AEs) to deliver impactful business outcomes for our customers. You’ll join a collaborative, high-energy team with personalized coaching, world-class tools, and significant opportunities for career growth.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Generate new business opportunities through outbound cold calling, personalized email outreach, and social selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pre-qualify inbound and outbound leads by understanding customer pain points and aligning them with New Relic’s solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with AEs to research target accounts, identify key personas, and create tailored outreach strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and grow a pipeline of prospects while maintaining consistent communication to nurture early-stage opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceed daily, weekly, monthly metrics, including qualified meetings and pipeline contribution, while delivering a stellar customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of sales experience, preferably in a high-volume outbound prospecting role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grit, drive, and the ability to thrive in a fast-paced, goal-oriented environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for sales, with aspirations to grow into a closing role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills (written and verbal) with the ability to engage prospects at all levels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with cold calling and a track record of exceeding targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Critical thinking skills to analyze customer needs and tailor messaging effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in SaaS or technology sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with CRM tools like Salesforce and sales engagement tools like Linkedin, 6sense and sequencing tools.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in creating and managing outbound prospecting campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A customer-first mindset with enthusiasm for understanding technical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated On-Target Earnings Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$66,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$83,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026290008,"name":"Marketing","child_ids":[],"parent_id":4026036008}],"offices":[{"id":4014363008,"name":"Georgia","location":"Georgia","child_ids":[],"parent_id":4014338008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5356631008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":4517102008,"location":{"name":"Atlanta, Georgia, USA; Austin, Texas, USA; Charleston, South Carolina, USA; Charlotte, North Carolina, USA; Chicago, Illinois, USA; Dallas, Texas, USA; Denver, Colorado, USA; Detroit, Michigan, USA; Houston, Texas, USA; Las Vegas, Nevada, USA; Miami, Florida, USA; Phoenix, Arizona, USA; Pittsburgh, Pennsylvania, USA; Portland, Oregon, USA; Provo, Utah, USA; St. Louis, Missouri, USA"},"metadata":[{"id":4963144008,"name":"Country","value":"United States of America","value_type":"single_select"},{"id":4963143008,"name":"State","value":"Georgia","value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":null,"value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":null,"value_type":"single_select"}],"id":5356631008,"updated_at":"2026-09-17T16:39:00-04:00","requisition_id":"R0000724","title":"Creative Director, Visual Design ","company_name":"New Relic","first_published":"2026-07-17T10:17:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As the Creative Director, you will lead the visual and conceptual identity of New Relic across all brand touchpoints—from global enterprise marketing campaigns, digital experiences, and AI product launches to our signature corporate events and executive briefs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will manage and mentor a talented internal team of designers, copywriters, and multimedia creators, while partnering closely with Product Marketing, Growth Marketing, and Executive Leadership. Your mission is to push the boundaries of B2B tech branding, making the concept of \u0026quot;observability\u0026quot; as visually compelling as it is technically revolutionary.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shape the Brand Vision:\u0026lt;/strong\u0026gt; Oversee, evolve, and enforce New Relic’s global visual identity, voice, and brand guidelines across all digital, print, and experiential mediums.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead \u0026amp;amp; Mentor:\u0026lt;/strong\u0026gt; Manage a multi-disciplinary team of creatives, fostering a highly collaborative environment that encourages experimentation, technical curiosity, and excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Shape Campaign Creative Strategy:\u0026lt;/strong\u0026gt; Concept and mock up end-to-end creative directions that support multi-channel initiatives, including major product launches, global events, paid media, and digital experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate as One Team:\u0026lt;/strong\u0026gt; Partner cross-functionally with Product, Demand Gen, and corporate communications to translate deeply technical product capabilities into clear, high-conversion creative assets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Presence \u0026amp;amp; Team Advocacy:\u0026lt;/strong\u0026gt; Balance hands-on creative mentorship with high-level stakeholder management. Easily pivot from brainstorming in the weeds with designers to pitching creative vision to CXOs, while skillfully managing up and building consensus across a matrixed organization.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Balance Art, Analytics \u0026amp;amp; AI:\u0026lt;/strong\u0026gt; Blend creative intuition with data-driven insights and AI tools to optimize marketing performance. Use user metrics to iteratively improve creative assets, while proactively leveraging AI to scale enterprise production, automate workflows, and improve funnel velocity.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage External Partners:\u0026lt;/strong\u0026gt; Source and direct external agencies, production houses, and freelance talent when scaling production for major initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;We are looking for:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 12+ years of creative experience with 5+ years in a leadership or managerial role, ideally within a high-growth SaaS, developer-tooling, or deeply technical B2B enterprise company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Portfolio Excellence:\u0026lt;/strong\u0026gt; A diverse, world-class portfolio demonstrating a strong grasp of typography, digital and print design, corporate storytelling, video production, and integrated marketing campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Challenger Mindset:\u0026lt;/strong\u0026gt; An innate curiosity about developer culture, AI, and observability infrastructure, with the ability to turn complex tech concepts into accessible, engaging visuals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Innovation within Enterprise Framework: \u0026lt;/strong\u0026gt;Deliver highly creative solutions within the structural bounds of B2B marketing. We need a \u0026quot;blank page\u0026quot; creator who brings bold ideas to the table, but is also a low-ego collaborator who can quickly pivot, take constructive feedback, and scale high-volume production without letting creative pride get in the way.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Savvy:\u0026lt;/strong\u0026gt; Strong project management instincts, with experience structuring creative workflows using tools like Figma, Adobe Creative Cloud, and Asana.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Skills:\u0026lt;/strong\u0026gt; Exceptional presentation skills; able to pitch bold creative directions clearly to executive leadership and advocate for design excellence across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-MM-4 #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$162,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$202,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026292008,"name":"Corporate Marketing","child_ids":[],"parent_id":4026036008}],"offices":[{"id":4014363008,"name":"Georgia","location":"Georgia","child_ids":[],"parent_id":4014338008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5386803008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4530830008,"location":{"name":"Atlanta, Georgia, USA; Austin, Texas, USA; Portland, Oregon, USA"},"metadata":[{"id":4963144008,"name":"Country","value":"United States of America","value_type":"single_select"},{"id":4963143008,"name":"State","value":"Oregon","value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Marketing","value_type":"single_select"}],"id":5386803008,"updated_at":"2026-09-21T10:17:19-04:00","requisition_id":"R0000761","title":"Director, Competitive Intelligence","company_name":"New Relic","first_published":"2026-08-14T13:51:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic is looking for a strategic, technically fluent Competitive Intelligence (CI) Director to own our competitive intelligence program from strategy through execution. In this strategic role, you will be the company’s foremost expert on the observability, monitoring, and AIOps competitive landscape tracking and analyzing New Relic competitors and turning that analysis into intelligence that sharpens our positioning, accelerates win rates, and informs product and GTM strategy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role for a proven CI leader who can operate at the intersection of technology and go-to-market. Ideally someone equally comfortable digging into distributed tracing or AIOps and AI observability capabilities with product teams as briefing the field or executive staff on what it means for New Relic’s competitive position. If you thrive on staying ahead of a fast-moving observability market and building the programs, content, and platform that keep an entire GTM organization sharp, we want to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and Scale the CI Program: Lead New Relic’s global competitive intelligence program end-to-end competitor tracking, battlecards, and competitive playbooks, plus the CI platform that powers enablement across Sales, Marketing, and Product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the Competitive Knowledge Base: Develop and maintain in-depth, technically accurate coverage of key observability, monitoring, and AIOps competitors. This\u0026amp;nbsp; includes product architecture, pricing, roadmap signals, and market positioning, all packaged into battlecards and playbooks the field can use.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee Win/Loss Program: Oversee ongoing competitive win/loss program, including customer and rep interviews, to surface why New Relic wins and loses, and translate insights into win stories, swap stories, and actionable recommendations for Sales and Product leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner Cross-Functionally on Positioning: Serve as strategic advisor to Product Management, Product Marketing, Sales, and Analyst Relations, translating competitive intelligence into differentiated messaging across New Relic’s observability platform\u0026amp;nbsp; (including APM, Infrastructure, Logs, Digital Experience Monitoring (DEM), and AIOps, AI Observability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver Executive and Field-Facing Readouts: Own the cadence of GTM field briefings and CI performance and technical readouts, quantifying CI program impact on competitive ARR and win rates for GTM and executive leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor the Market: Track competitor moves, funding, M\u0026amp;amp;A, and category shifts using market and financial intelligence tools and news-aggregation platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously work on the CI Tech Stack: Scale agentic AI-enabled CI workflows and automation and its integrations with Salesforce, Slack, and enablement tools to keep competitive content fresh, accessible, and high-utilization across the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion Competitive Readiness Company-Wide: Act as an internal thought leader on the observability, monitoring, and AIOps competitive landscape, briefing executives, sales leadership, and the board as needed on market dynamics and competitive threats.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of progressive experience in competitive intelligence with a strong preference for observability, monitoring, AIOps, DevOps, or infrastructure/cloud software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical foundation: Bachelor’s degree in computer science, Engineering, or a related technical discipline required (or equivalent hands-on technical experience); MBA or advanced degree is a plus. Sufficient technical depth to credibly evaluate observability and AIOps (APM, distributed tracing, telemetry/OpenTelemetry, infrastructure and Kubernetes observability) and engage directly with and product teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years in people management experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience building and running a CI program and platform at scale across Sales, Marketing, and Product organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of developing battlecards, competitive playbooks, and win/loss programs that measurably move competitive win rates and are used by the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of the observability, monitoring, and AIOps competitive landscape.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical rigor, fluent in using market intelligence tools to track competitor strategy, funding, and market movement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with the ability to translate complex technical and competitive detail into clear, actionable narratives for sellers and executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to partner cross-functionally with Product, Product Marketing, Sales, and Analyst Relations, and to operate autonomously in a fast-moving environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or deploying AI/agentic workflows for CI or GTM enablement (e.g., AI agents, MCP servers).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on familiarity with Anthropic, Vertex/Gemini APIs and others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating CI content into CRM and enablement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-ZH1 #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$180,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$225,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026290008,"name":"Marketing","child_ids":[],"parent_id":4026036008}],"offices":[{"id":4014384008,"name":"Oregon","location":"Oregon","child_ids":[],"parent_id":4014338008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5201237008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4465477008,"location":{"name":"Hyderabad, India"},"metadata":[{"id":4963144008,"name":"Country","value":"India","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Engineering","value_type":"single_select"}],"id":5201237008,"updated_at":"2026-09-15T19:35:40-04:00","requisition_id":"R0000545","title":"Lead Software Engineer","company_name":"New Relic","first_published":"2026-05-21T05:33:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\nAt New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure.\u0026lt;br\u0026gt;If you are driven by innovation, passionate about technical excellence, and ready to lead a team of exceptional engineers, apply now for the position of Lead Software Engineer at New Relic.\u0026lt;br\u0026gt;At New Relic, you will architect and build the massive-scale streaming data platform that powers our industry-leading observability ingestion pipelines. Join us in our mission to revolutionize observability by engineering systems that process massive data volumes with extreme throughput and low latency.\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and drive the architectural roadmap for our core observability ingestion pipelines, ensuring high availability, resilience, and operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the design and development of highly concurrent, distributed systems using advanced Java, Kafka, and cloud-native technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the principal technical expert, mentoring a team of engineers and establishing rigorous standards for code quality, testing, and performance optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect multi-cloud infrastructure solutions, optimizing primarily for AWS while leveraging Azure for cross-cloud compatibility and routing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify and eliminate systemic bottlenecks through JVM tuning, advanced concurrency management, and efficient data structure design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional leadership to translate complex business requirements into highly scalable technical strategies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;This role requires:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 8+ years in software engineering, with a strong focus on designing and building large-scale, highly concurrent distributed systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advanced Java Engineering:\u0026lt;/strong\u0026gt; Expert-level proficiency in Java, including deep knowledge of JVM tuning, garbage collection optimization, concurrency, and multithreading under extreme load.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Distributed Streaming:\u0026lt;/strong\u0026gt; Mastery of Apache Kafka (or AWS MSK), including deep understanding of partition strategies, consumer group rebalancing, and high-throughput tuning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud Architecture:\u0026lt;/strong\u0026gt; Extensive hands-on experience with AWS compute and data services (EKS, S3) and strong architectural knowledge of Kubernetes and Docker.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;System Design:\u0026lt;/strong\u0026gt; Exceptional problem-solving skills with a strong foundation in data structures, algorithms, and resilient microservices design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership:\u0026lt;/strong\u0026gt; Proven track record of defining technical vision, mentoring engineers, and successfully leading the delivery of mission-critical systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Good to have skills:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with stream processing frameworks, preferably Apache Flink or Kafka Streams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience with Azure equivalents (e.g., Event Hubs, AKS, Blob Storage).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience utilizing Infrastructure as Code (IaC) tools like Terraform for automated provisioning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing and improving CI/CD pipelines and DevSecOps best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Observability Domain Expertise:\u0026lt;/strong\u0026gt; Deep understanding of the MELT stack (Metrics, Events, Logs, Traces) and OpenTelemetry (OTel) standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High Cardinality Solutions:\u0026lt;/strong\u0026gt; Proven experience designing systems capable of handling high-cardinality time-series data at massive scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant contributions to open-source projects in distributed systems, stream processing, or observability domains.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026336008,"name":"Telemetry Data Platform","child_ids":[],"parent_id":4026038008}],"offices":[{"id":4014403008,"name":"Hyderabad","location":"Hyderabad","child_ids":[],"parent_id":4014341008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5256109008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4489916008,"location":{"name":"Hyderabad, India"},"metadata":[{"id":4963144008,"name":"Country","value":"India","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"IT","value_type":"single_select"}],"id":5256109008,"updated_at":"2026-09-17T04:20:09-04:00","requisition_id":"R0000649","title":"Lead Software Engineer","company_name":"New Relic","first_published":"2026-06-22T04:34:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Lead Software Engineer, Kubernetes Observability\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Your Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for an experienced Lead software Engineer with an eagerness for technology, people, project delivery, and process optimization to lead our Kubernetes Observability team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At New Relic, we love making software that improves the lives of people who make software. The Infrastructure product organization drives New Relic’s customer-facing monitoring experiences, and the Kubernetes ecosystem is at the absolute center of this mission.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, your team develops and maintains the critical Kubernetes integrations that give our customers full, real-time observability into the health and performance of their K8s environments. You will lead a high-performing team of engineers building Go/Python data collectors, highly scalable backend services, intuitive UI dashboards, and AI-driven K8s SRE Agents that autonomously detect and diagnose complex cluster anomalies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have a strong technical background in distributed systems and container orchestration, paired with exceptional mentoring skills and a passion for open-source and AI innovation, we would love to hear from you.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead and Grow:\u0026lt;/strong\u0026gt; Manage, coach, and mentor a committed group of Go and Python engineers, fostering an inclusive culture where they can grow their professional abilities and share code ownership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Support K8s agent for multiple versions of K8s, Openshift, Rancher, Windows, OKE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Technical Strategy:\u0026lt;/strong\u0026gt; Guide architectural decision-making around Kubernetes integrations, OpenTelemetry (OTel) semantic conventions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deliver E2E Value:\u0026lt;/strong\u0026gt; Ensure the successful planning and execution of software projects, from the low-level instrumentation agents and Helm charts to the backend services and frontend UI components.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate Cross-Functionally:\u0026lt;/strong\u0026gt; Partner closely with Product Managers, Designers, and other engineering teams to align on product goals and deliver high-quality software at a regular cadence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion Operational Excellence:\u0026lt;/strong\u0026gt; Implement DevOps methodologies where the team builds, maintains, and supports its own software, including managing second-layer support rotations and incident response.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Open Source Advocacy:\u0026lt;/strong\u0026gt; Encourage and support team contributions to the Open Source community to solve sophisticated problems and build New Relic\u0026#39;s engineering reputation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;This Role Requires\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Engineering Experience:\u0026lt;/strong\u0026gt; 8+ years of overall software engineering experience, with a strong background in large-scale distributed systems and high-cardinality data processing.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Leadership Track Record:\u0026lt;/strong\u0026gt; 2+ years of experience directly managing and scaling engineering teams in a fast-paced, agile environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Domain Expertise:\u0026lt;/strong\u0026gt; Deep understanding of Kubernetes architectures and familiarity with scaling applications in complex, multi-cloud containerized environments (EKS, AKS, GKE).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Fluency:\u0026lt;/strong\u0026gt; Hands-on background with \u0026lt;strong\u0026gt;Go\u0026lt;/strong\u0026gt; and/or \u0026lt;strong\u0026gt;Python\u0026lt;/strong\u0026gt;, Linux systems, and API development.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer \u0026amp;amp; Incident Focus:\u0026lt;/strong\u0026gt; Proven experience handling customer incidents, diving deep into technical implications, and mitigating risks in production environments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Problem Solving:\u0026lt;/strong\u0026gt; Strong analytical skills with an autonomous, creative approach to overcoming technical blockers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Bonus Points if You Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI/Agent Experience:\u0026lt;/strong\u0026gt; Background in building or managing AI workflows, LLM orchestration, or Model Context Protocol (MCP) servers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Observability Standards:\u0026lt;/strong\u0026gt; Deep experience with OpenTelemetry, Prometheus, eBPF, or similar telemetry frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;K8s Tooling:\u0026lt;/strong\u0026gt; Experience developing Helm charts, Kubernetes Operators, or working with different Unix OSes and Windows nodes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;OSS Contributions:\u0026lt;/strong\u0026gt; Upstream contributions to relevant Cloud Native Computing Foundation (CNCF) or open-source infrastructure projects.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026336008,"name":"Telemetry Data Platform","child_ids":[],"parent_id":4026038008}],"offices":[{"id":4014403008,"name":"Hyderabad","location":"Hyderabad","child_ids":[],"parent_id":4014341008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/4970683008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4360403008,"location":{"name":"Bangalore, India"},"metadata":[{"id":4963144008,"name":"Country","value":"India","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Engineering","value_type":"single_select"}],"id":4970683008,"updated_at":"2026-09-22T02:11:26-04:00","requisition_id":"R0000139","title":"Lead Software Engineer ","company_name":"New Relic","first_published":"2025-11-18T00:41:50-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;p-pdf_iframe__page\u0026quot; data-page-number=\u0026quot;1\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot; data-main-rotation=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed\u0026amp;nbsp;systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure.\u0026lt;br\u0026gt;The Infrastructure product organization develops New Relic infrastructure instrumentation agents, next generation data processing and management services, vulnerability management,\u0026lt;br\u0026gt;and security testing capabilities for on-prem and cloud customers. We work with data at a scale using a diverse tech stack (Go, Java, JavaScript, React GraphQL, Kubernetes, many public\u0026lt;br\u0026gt;cloud web services, and more). As a senior backend engineer, you will help us build and extend next generation solutions such as a control plane for customers to manage their data pipelines at scale.\u0026lt;br\u0026gt;New Relic is looking for engineers who are interested in building a brand-new observability experience. This high-impact engineering position is a phenomenal opportunity to own and build\u0026lt;br\u0026gt;a set of next generation services and capabilities for the company. We are searching for a motivated engineer who is ready for a career-defining role in their next opportunity. We look\u0026lt;br\u0026gt;forward to talking with you!\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;textLayer\u0026quot; data-main-rotation=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;● Design, Build, maintain, and scale back-end services and their support tools.\u0026lt;br\u0026gt;● Participate in architectural definitions with a high degree of innovation and creativity.\u0026lt;br\u0026gt;● Creating automation and tooling to make our systems more scalable and easier to deploy.\u0026lt;br\u0026gt;● Working directly within a multidisciplinary team to help our customers and partners.\u0026lt;br\u0026gt;● Research new tools and services to understand complex scenarios and to also propose new features.\u0026lt;br\u0026gt;● Working in an agile environment with a DevOps approach—teams build and maintain their own software, including taking turns with being on-call.\u0026lt;br\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;9+ years of hands-on experience with distributed systems, concurrency, and production-scale systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in GoLang (primary language — non-negotiable)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Frontend experience with React - Basic level skill\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud platform knowledge — AWS, Azure, or GCP (at least one, deeply).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of delivering production code in an Agile environment.\u0026lt;br\u0026gt;Collaborative engineer who drives shared code ownership and involves teammates in key decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to design and implement distributed solutions for complex, real-world problems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Good to have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Terraform (Infrastructure as Code).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Temporal for workflow orchestration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GitHub Admin experience (managing orgs, teams, access controls).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building CLI tools in GoLang.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of DSLs (Domain Specific Languages).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributions to open source projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for build and test automation — CI/CD pipelines, test frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Experience mentoring engineers and up skilling team members.\u0026lt;br\u0026gt;Async programming skills — streams, event-driven architecture, reactive flows.. Frontend experience with React\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026336008,"name":"Telemetry Data Platform","child_ids":[],"parent_id":4026038008}],"offices":[{"id":4014402008,"name":"Bangalore","location":"Bangalore","child_ids":[],"parent_id":4014341008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5407544008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4539862008,"location":{"name":"Bangalore, India"},"metadata":[{"id":4963144008,"name":"Country","value":"India","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Product Design","value_type":"single_select"}],"id":5407544008,"updated_at":"2026-09-21T05:25:13-04:00","requisition_id":"R0000783","title":"Manager, Product Design: AI Products","company_name":"New Relic","first_published":"2026-09-21T05:25:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;Your opportunity\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;AI is a top strategic priority for New Relic, and the Bengaluru design team is at the center of it. The team works across three closely related product clusters: autonomous incident response (SRE Agent, Autopilot, and Intelligent RCA), the intelligence and platform layer that powers them (Ground Truth, Agentic Platform, and New Relic AI), and AIOps for event correlation and incident management. These products share a common design challenge: users need to trust systems that act autonomously, and building that trust through good design is genuinely hard work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an on-site role in Bengaluru. Your designers are there, and many of your engineering and product partners are too. Being present — in standups, reviews, and the quick conversations before a decision gets made — is part of how you\u0026#39;ll build the relationships that make design effective. You\u0026#39;ll also collaborate with design, product, and engineering partners in the US and Spain, so operating across time zones and communicating well in writing are part of the job.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll manage a small team of designers and own the quality of the work across these products. The design questions here don\u0026#39;t have established answers — how do you make an autonomous system legible? How do you build user trust in AI-generated root cause analysis? How do you design a handoff from machine decision to human judgment? If you\u0026#39;re already working in AI product design, or actively building toward it, and you want to lead a team on problems where the playbook doesn\u0026#39;t exist yet, this is that role.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What you\u0026#39;ll do\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage and develop your designers\u0026lt;/strong\u0026gt; — run consistent 1:1s including regular career development conversations, give direct and specific feedback, set clear expectations for each person, and invest in their growth. Build a team culture where people feel they belong and different perspectives are welcome. You\u0026#39;ll represent your team in calibration conversations and advocate for their work and careers within the broader design org.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own design quality across AI Products\u0026lt;/strong\u0026gt; — review work critically, raise problems before they reach partners, and make sure the team is solving the right problems at the right level of craft. For these products, that means consistently asking: does this design make the system legible? Does it earn trust or just assert it?\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Keep the user\u0026#39;s perspective in the conversation\u0026lt;/strong\u0026gt; — design managers at New Relic are the voice of the user in product and engineering discussions. For AI products, that means bringing user research and real-world usage patterns into roadmap conversations, and pushing back when a feature optimizes for the AI\u0026#39;s capability rather than the user\u0026#39;s understanding of it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with PM and Engineering\u0026lt;/strong\u0026gt; — work with your product and engineering counterparts as a peer. Hold the design perspective, push back when the direction needs it, and communicate design\u0026#39;s value in terms the business tracks: adoption, incident resolution time, customer retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Keep the team focused and on track\u0026lt;/strong\u0026gt; — manage incoming work, maintain visibility into what\u0026#39;s in flight, help the team balance competing priorities, and set clear expectations with PM and Engineering partners about what\u0026#39;s possible and when.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Help your team design for AI well\u0026lt;/strong\u0026gt; — bring a genuine point of view on AI interaction design: trust, transparency, human-in-the-loop moments, designing for systems that act before the user asks. Use AI tools actively in your own workflow — Figma AI, Claude, Gemini, and others — and help your team develop theirs for faster prototyping, better research synthesis, and exploring directions that would take weeks with traditional tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contribute IC design work when the work calls for it\u0026lt;/strong\u0026gt; — you\u0026#39;re an experienced designer, and these products are complex enough that there will be moments where the team needs your hands on a problem. Roll up your sleeves when it\u0026#39;s the right call; delegate when it isn\u0026#39;t.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hire well\u0026lt;/strong\u0026gt; — contribute to recruiting when the team has open roles. Use each hire to bring in diverse perspectives and backgrounds, and build the kind of team where different viewpoints make the work better.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Connect Bengaluru to the rest of the design org\u0026lt;/strong\u0026gt; — bridge your team to design, product, and engineering partners in the US and Spain. Apply New Relic\u0026#39;s design standards and practices locally, and make sure your team isn\u0026#39;t developing in isolation from the broader design org direction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;This role requires\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of product design experience, with meaningful time on technically complex B2B or enterprise software — products with real technical users and high stakes in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2–4 years of direct people management — you\u0026#39;ve run 1:1s, given honest performance feedback, and developed designers at different career stages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine curiosity about AI product design — ideally you\u0026#39;re already working in this space. You have a developing point of view on trust, transparency, and human-in-the-loop design, and you can evaluate whether a design makes an autonomous system legible and trustworthy. You\u0026#39;re not afraid to roll up your sleeves and contribute design work on problems where the answers aren\u0026#39;t settled\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in ambiguity — defining problems and shipping to learn, not waiting for a complete brief before starting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working across time zones — comfortable with async communication and able to build real working relationships with partners you won\u0026#39;t always see in person\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear design point of view and the confidence to use it — you can evaluate work, give specific feedback, and hold a position with a PM or engineering partner who pushes back\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication in English — this is a distributed org and clear communication is how work stays connected across it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working in code-adjacent tools — the AI products team works actively in Claude Code and VS Code, and you\u0026#39;ll need to be able to engage with the work and evaluate it at that level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A portfolio showing your design process and how you reason through hard problems — not just finished screens, but how you think and what tradeoffs you made\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Bonus points if you have\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience designing AI-native products — agentic workflows, autonomous systems, AI confidence visualization, human-in-the-loop flows, or building user trust in AI-generated outputs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with observability, incident response, or developer-facing infrastructure products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with design systems and when to work within them vs. when to push on them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience hiring and growing a design team over time\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026347008,"name":"Developer Tools","child_ids":[],"parent_id":4026038008}],"offices":[{"id":4014402008,"name":"Bangalore","location":"Bangalore","child_ids":[],"parent_id":4014341008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5395118008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4535014008,"location":{"name":"Hyderabad, India"},"metadata":[{"id":4963144008,"name":"Country","value":"India","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Product Design","value_type":"single_select"}],"id":5395118008,"updated_at":"2026-09-21T05:19:17-04:00","requisition_id":"R0000782","title":"Manager, Product Design: Application Observability","company_name":"New Relic","first_published":"2026-09-21T05:19:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;Your opportunity\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;New Relic is hiring an on-site design manager for our Hyderabad team, leading design for Application Performance Monitoring (APM) and Log Management — two of the platform\u0026#39;s most used products. APM gives engineering teams full-stack visibility across their applications: connecting traces, metrics, and infrastructure data so they can find what\u0026#39;s breaking and understand why. Log Management is where engineers go to make sense of raw data at scale — ingesting, parsing, and querying log data across their entire stack, without the operational overhead of managing it separately. These are the products engineers open when something is on fire, which means the design work is high-stakes and high-visibility.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an on-site role in Hyderabad. Many of the engineers and product managers you\u0026#39;ll partner with are there too, and being present — in standups, reviews, and the quick conversations before a decision gets made — is part of how you\u0026#39;ll build the relationships that make design effective. You\u0026#39;ll also work closely with design, product, and engineering partners in the US and Spain, so operating across time zones and communicating well in writing are part of the job, not an afterthought.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll manage a small team of designers, own the quality of design work across APM and Logs, and stay close enough to the craft to contribute directly when it matters. If you\u0026#39;ve led a small design team on complex technical products and want clear ownership of both the work and the people — this is that role.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What you\u0026#39;ll do\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage and develop your designers\u0026lt;/strong\u0026gt; — run consistent 1:1s including regular career development conversations, give direct and specific feedback, set clear expectations for each person, and invest in their growth. Build a team culture where people feel they belong and different perspectives are welcome. You\u0026#39;ll represent your team in calibration conversations and advocate for their work and careers within the broader design org.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own design quality across APM and Logs\u0026lt;/strong\u0026gt; — review work critically, raise problems before they reach partners, and make sure the team is solving the right problems at the right level of craft. You\u0026#39;re accountable for what ships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Keep the user\u0026#39;s perspective in the conversation\u0026lt;/strong\u0026gt; — design managers at New Relic are the voice of the user in product and engineering discussions. You bring user needs and research insights into roadmap conversations, not just design reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with PM and Engineering\u0026lt;/strong\u0026gt; — work with your product and engineering counterparts as a peer. Hold the design perspective, push back when the direction needs it, and communicate design\u0026#39;s value in terms of outcomes the business tracks: adoption, retention, time to value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Keep the team focused and on track\u0026lt;/strong\u0026gt; — manage incoming work, maintain visibility into what\u0026#39;s in flight, help the team balance competing priorities, and set clear expectations with PM and Engineering partners about what\u0026#39;s possible and when.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Help your team use AI well\u0026lt;/strong\u0026gt; — stay curious about tools like Figma AI, Claude, and Gemini and how they can help your designers work better: faster exploration, smarter prototyping, better research synthesis. You don\u0026#39;t need to be an expert, but you\u0026#39;re not slowing down experimentation either.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contribute IC design work when the work calls for it\u0026lt;/strong\u0026gt; — you\u0026#39;re an experienced designer, and there are moments where the team needs your hands on a problem. Roll up your sleeves when it\u0026#39;s the right call; delegate when it isn\u0026#39;t.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hire well\u0026lt;/strong\u0026gt; — contribute to recruiting when the team has open roles. Use each hire to bring in diverse perspectives and backgrounds, and build the kind of team where different viewpoints make the work better.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Connect Hyderabad to the rest of the design org\u0026lt;/strong\u0026gt; — bridge your team to design, product, and engineering partners in the US and Spain. Apply New Relic\u0026#39;s design standards and practices locally, and make sure your team isn\u0026#39;t working in isolation from the broader design org direction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;This role requires\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of product design experience, with meaningful time on technically complex B2B or enterprise software — products with data-dense interfaces, technical users, and real stakes in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2–4 years of direct people management — you\u0026#39;ve run 1:1s, given honest performance feedback, and developed designers at different career stages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working across time zones — comfortable with async communication and able to build real working relationships with partners you won\u0026#39;t always be in the same room as\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear design point of view and the confidence to use it — you can evaluate work, give specific feedback, and hold a position with a PM or engineering partner who pushes back\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication in English — this is a distributed org and clear communication is how work stays connected across it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A portfolio showing your design process and how you reason through hard problems — not just finished screens, but how you think and what tradeoffs you made\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Bonus points if you have\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with APM, log management, observability, or similar developer-facing infrastructure products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with design systems and when to work within them vs. when to push on them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience hiring and growing a design team over time, not just managing a steady state\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on curiosity with AI tools — Figma AI, Claude, Gemini, and others — in your own workflow or helping your team adopt them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort prototyping with code or code-adjacent tools — Cursor, v0, Replit, or similar\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026321008,"name":"UX Platform","child_ids":[],"parent_id":4026038008}],"offices":[{"id":4014403008,"name":"Hyderabad","location":"Hyderabad","child_ids":[],"parent_id":4014341008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5388904008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4531865008,"location":{"name":"Atlanta, Georgia, USA"},"metadata":[{"id":4963144008,"name":"Country","value":"United States of America","value_type":"single_select"},{"id":4963143008,"name":"State","value":"Oregon","value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Engineering","value_type":"single_select"}],"id":5388904008,"updated_at":"2026-09-17T16:40:11-04:00","requisition_id":"R0000772","title":"Manager, Software Engineering","company_name":"New Relic","first_published":"2026-08-18T10:56:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you ready to step into a pivotal leadership role where your engineering depth directly shapes the future of our core platform? As our new Engineering Manager, you will lead a talented, distributed team across US and EU time zones, acting as the critical manager bridging regional collaboration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Cloud Foundation team is the backbone of the New Relic platform. In this role, you won\u0026#39;t just manage tasks; you will mentor and empower engineers, transitioning our operational framework from a reactive state to a culture of proactive ownership and engineering excellence. You will oversee critical global initiatives, including major regional expansions into FedRAMP High / IL4, India, and Australia. If you thrive on solving complex multi-cloud challenges at an exabyte scale while helping engineers grow in their careers, this is your opportunity to make a lasting impact.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Empower \u0026amp;amp; Mentor:\u0026lt;/strong\u0026gt; Lead and nurture a high-performing engineering team across the US and EU, facilitating career development, performance growth, and a collaborative team culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Strategic Ownership:\u0026lt;/strong\u0026gt; Champion a shift from reactive delivery to proactive technical ownership, establishing best practices for platform reliability and cross-regional alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead Regional Expansions:\u0026lt;/strong\u0026gt; Architect and execute key global infrastructure expansions across complex environments (including FedRAMP High / IL4, India, and Australia).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Architect for Extreme Scale:\u0026lt;/strong\u0026gt; Guide decisions around microservices, Go-based services, and extreme-scale cellular architectures capable of handling sub-second latency data ingestion and stream processing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner closely with Engineering, Security, and Product teams to align roadmaps, remove delivery blockers, and safeguard production reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Maintain Operational Rigour:\u0026lt;/strong\u0026gt; Oversee production environments and high-severity incident responses, championing robust GitOps and infrastructure-as-code practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of total software engineering experience with 2–4+ years of direct people management experience. A BS/BA degree or equivalent practical experience is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Depth in Go \u0026amp;amp; Microservices:\u0026lt;/strong\u0026gt; Hands-on proficiency in Golang (including performance tuning and concurrency) sufficient to mentor engineers and conduct code reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Containerisation at Scale:\u0026lt;/strong\u0026gt; Proven expertise in Kubernetes and Docker for managing cloud-native microservices and integration workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operations-Heavy Mindset:\u0026lt;/strong\u0026gt; Demonstrated experience managing production environments, coordinating on-call rotations, and leading high-severity incident responses in 24/7 SaaS or distributed environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Regional Alignment:\u0026lt;/strong\u0026gt; Proven success managing or collaborating with distributed teams across time zones (US Central/Eastern time zones required to align with EU/US schedules).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Cloud \u0026amp;amp; Compliance:\u0026lt;/strong\u0026gt; Depth across AWS, Azure, or GCP, with experience navigating strict security frameworks like FedRAMP High / IL4.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Infrastructure \u0026amp;amp; Streaming Tooling:\u0026lt;/strong\u0026gt; Operational experience with Kafka, Helm, GitOps workflows (ArgoCD/Flux), and Terraform (or Atlantis).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI \u0026amp;amp; Automation:\u0026lt;/strong\u0026gt; Familiarity with AI tools/LLMs (Claude, GitHub Copilot, ChatGPT) for automated operational analysis and remediation, or exposure to open standards like Model Context Protocol (MCP).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Observability Domain:\u0026lt;/strong\u0026gt; Prior background in B2B SaaS or the Observability domain.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026amp;nbsp;#LI-JH1 #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$186,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$233,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026336008,"name":"Telemetry Data Platform","child_ids":[],"parent_id":4026038008}],"offices":[{"id":4014384008,"name":"Oregon","location":"Oregon","child_ids":[],"parent_id":4014338008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5410288008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4541297008,"location":{"name":"Bangalore, India"},"metadata":[{"id":4963144008,"name":"Country","value":"India","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Engineering","value_type":"single_select"}],"id":5410288008,"updated_at":"2026-09-21T12:46:55-04:00","requisition_id":"R0000807","title":"Manager, Software Engineering","company_name":"New Relic","first_published":"2026-09-21T12:46:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a seasoned \u0026lt;strong\u0026gt;Manager, Software Engineering\u0026lt;/strong\u0026gt; with 12+ years of experience to lead our Database Engineering and Cloud Infrastructure team. In this role, you will lead a team of high-performing engineers responsible for architecting, scaling, and optimizing multi-cloud relational and in-memory database platforms. You will bridge technical execution, engineering leadership, and strategic infrastructure planning across AWS and Azure environments.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership \u0026amp;amp; Architecture\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the architectural design and operations of enterprise-grade, multi-cloud relational databases across \u0026lt;strong\u0026gt;AWS\u0026lt;/strong\u0026gt; (RDS PostgreSQL, MySQL, Aurora) and \u0026lt;strong\u0026gt;Azure\u0026lt;/strong\u0026gt; (Database for PostgreSQL/MySQL, Azure SQL Managed Instance).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive high-availability architecture strategies, including Multi-AZ deployments, auto-failover groups, read replica scaling, and cross-region disaster recovery (DR).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee zero-downtime operations, including major-version engine upgrades, schema migrations, and blue/green deployment strategies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In-Memory Infrastructure \u0026amp;amp; Open-Source Strategy\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage scale operations for in-memory datastores (AWS ElastiCache, Azure Cache for Redis), focusing on cluster mode operations, eviction policies, and persistence tuning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spearhead open-source caching initiatives and migration pathways from Redis to \u0026lt;strong\u0026gt;Valkey\u0026lt;/strong\u0026gt; (e.g., AWS ElastiCache for Valkey) using zero-downtime tools like RedisShake to ensure open-source license compliance and optimize cloud spend.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Automation, Infrastructure as Code (IaC) \u0026amp;amp; DevOps\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Enforce an IaC-first engineering culture using \u0026lt;strong\u0026gt;Terraform\u0026lt;/strong\u0026gt;, \u0026lt;strong\u0026gt;OpenTofu\u0026lt;/strong\u0026gt;, \u0026lt;strong\u0026gt;Bicep\u0026lt;/strong\u0026gt;, or \u0026lt;strong\u0026gt;CloudFormation\u0026lt;/strong\u0026gt; to eliminate manual configuration and console drift.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive automated database provisioning, drift detection, and continuous integration/continuous deployment (CI/CD) pipelines for database schemas using tools like \u0026lt;strong\u0026gt;Flyway\u0026lt;/strong\u0026gt; or \u0026lt;strong\u0026gt;Liquibase\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;FinOps \u0026amp;amp; Performance Optimization\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Finance and DevOps to drive FinOps practices: conduct cost allocation, rightsizing exercises, and reserved instance / savings plan management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and implement optimal architectural tradeoffs between serverless and provisioned computing models (e.g., Aurora Serverless v2, Azure SQL Serverless).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor performance using AWS Performance Insights and Azure Diagnostics to optimize query performance, indexing, and resource usage.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Team Management \u0026amp;amp; Operational Excellence\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage, mentor, and grow a team of senior database and cloud infrastructure engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set operational standards, service level objectives (SLOs), and incident management practices for database availability, security, and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 12+ years of total software engineering / infrastructure experience, with at least 3–5 years in an engineering management or technical leadership role focused on cloud databases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-Cloud Mastery:\u0026lt;/strong\u0026gt; Deep hands-on experience operating managed relational databases in both AWS and Azure environments at enterprise scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;In-Memory \u0026amp;amp; Valkey Ecosystem:\u0026lt;/strong\u0026gt; Proven track record managing Redis clusters and navigating Redis-to-Valkey migration strategies to reduce operational overhead and licensing costs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Automation \u0026amp;amp; IaC:\u0026lt;/strong\u0026gt; Mastery of Infrastructure as Code principles (Terraform, OpenTofu, Bicep, or CloudFormation) and database migration tooling (Flyway, Liquibase).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;FinOps Expertise:\u0026lt;/strong\u0026gt; Demonstrated ability to optimize multi-cloud infrastructure costs, manage serverless vs. provisioned workloads, and deliver measurable cloud cost savings (20–30%+).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operations \u0026amp;amp; Resiliency:\u0026lt;/strong\u0026gt; Direct experience implementing automated backups, zero-downtime blue/green deployments, major version upgrades, and multi-region disaster recovery.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Leave the appropriate visa sponsorship statement below and remove the other statement:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026342008,"name":"Data, Identity \u0026 API Platform","child_ids":[],"parent_id":4026038008}],"offices":[{"id":4014402008,"name":"Bangalore","location":"Bangalore","child_ids":[],"parent_id":4014341008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5395062008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4534995008,"location":{"name":"Bangalore, India"},"metadata":[{"id":4963144008,"name":"Country","value":"India","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Engineering","value_type":"single_select"}],"id":5395062008,"updated_at":"2026-09-15T19:35:43-04:00","requisition_id":"R0000778","title":"Manager, Software Engineering","company_name":"New Relic","first_published":"2026-08-20T11:10:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to identify, understand, and tackle issues, analyze performance, and maximize their software and infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Developer Platform organization is looking for a Software Engineering Manager to join our group in India. This organization develops and maintains the internal developer platform, security, compliance and audit reporting and all processes and controls that enable New Relic’s fleet of engineers to effectively release our products to customers. Developer Platform teams work across all engineering teams to implement critical projects to support our business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering Managers are a select group of technology leaders and mentors who shape the solutions we bring to the market and foster an inclusive environment that brings out the best in people.\u0026lt;br\u0026gt;If you have a strong technical background but you are also a person with great mentoring skills and that knows how to collaborate with multiple teams to ship great software, we would like to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Treat the internal developer platform as a product. Define roadmaps, manage backlogs, and prioritize features based on internal engineer needs and business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive and contribute to our culture of operational and business efficiency: secure code, CI/CD pipelines, unit testing, regression testing, uptime, using smart telemetry data to make decisions, investment in technical and infrastructure debt, and blameless root-cause analysis with a learner and growth mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and promote \u0026quot;golden paths\u0026quot; that standardize development, deployment, and testing, reducing friction by fostering self-service environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend operational review meetings and bring postmortem learnings back to the team and organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn from some of the brightest minds in the business—who are also looking to learn from you—while coaching and mentoring people.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the recruitment, training, and development of top-tier talent in the region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly collaborate with PMs, technical leaders, and other stakeholders to clarify requirements and execute cross-team initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work in an agile environment with a DevOps approach, where teams build and maintain their own software, including participating in second-layer support rotations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of professional work experience in software development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BS/MS in Computer Science, or equivalent education/experience in a relevant field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience coding in programming languages such as Golang, Java, Javascript or Python.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience driving the software architecture and design of large-scale, multi-tiered, distributed software applications, tools, systems, and services using service-oriented architecture, object-oriented design, and RESTful API endpoints.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;6+ years of people management experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience with tools such as Jenkins, ArgoCD, Temporal, Terraform, and Kubernetes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid background in application and system programming, Infrastructure as Code (IaC), and Linux system administration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of the security, reliability, performance, and cost-effectiveness of distributed systems on public cloud providers such as AWS, Azure, and Google Cloud (GCP).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026336008,"name":"Telemetry Data Platform","child_ids":[],"parent_id":4026038008}],"offices":[{"id":4014402008,"name":"Bangalore","location":"Bangalore","child_ids":[],"parent_id":4014341008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5230155008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4479599008,"location":{"name":"Bangalore, India"},"metadata":[{"id":4963144008,"name":"Country","value":"India","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Technical Support","value_type":"single_select"}],"id":5230155008,"updated_at":"2026-09-16T01:13:00-04:00","requisition_id":"R0000600","title":"Manager, Technical Support","company_name":"New Relic","first_published":"2026-07-23T00:53:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for an experienced Support Manager to lead a connected and deeply technical team dedicated to delivering an easy-going, memorable customer experience. Working under the APJ Director of Global Support Engineering, this person will have full accountability for the results of their Support Engineering team, with high-level coordination and recommendations to other customer experience partners including the overall Global Technical Services team, Engineering, Product and Go To Market (GTM).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The team\u0026#39;s main purpose is to ensure our customers love New Relic software. The Manager of Global Support Engineering needs a track record of successful support operations management in a fast-growth environment.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage day-to-day operations of a highly skilled and connected team of support engineers, ensuring the structure and operations of Support Engineering teams meet current and future business needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor your team, facilitating the pursuit and expansion of individual and team potential. Provide deliberate development, ensuring everyone has the opportunity to do their best work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support change and drive outcomes aligned with global business objectives. Provide support and direction vital for business success, employee satisfaction, and premier customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead projects, programs, and/or initiatives, innovating and iterating to successful outcomes that propel the company forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work collaboratively with Support Managers, collectively accountable for global service level objectives, and engaging problems as a team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on-call rotation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a point of contact for customer issues and escalations, ensuring the appropriate resources are engaged for timely action and proper traction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 5+ years experience successfully leading people and teams, and running operations for highly responsive software support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can articulate the importance of customer experience and can bring others along on the journey for increasingly positive results, bridging the gap between business needs and technical details\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrable communication, personnel management, and coaching skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have the ability to gather, analyze and interpret data, paired with a passion to identify, define, and resolve problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a dedication to supporting the growth and success of the team and peers – we measure managers by their contributions to the success of others and building positive culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with business systems, especially customer support applications (Salesforce, ServiceCloud, Google Workspace, Tableau, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior leadership experience in a high tech, fast-growth, SaaS corporate environment with a broad knowledge of technical support functions and operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating with multi-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of software industry trends, specifically in Application Performance Management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026281008,"name":"Global Technical Support","child_ids":[],"parent_id":4026035008}],"offices":[{"id":4014402008,"name":"Bangalore","location":"Bangalore","child_ids":[],"parent_id":4014341008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5396630008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4535724008,"location":{"name":"Barcelona, Spain"},"metadata":[{"id":4963144008,"name":"Country","value":"Spain","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Product Design","value_type":"single_select"}],"id":5396630008,"updated_at":"2026-09-15T19:35:44-04:00","requisition_id":"R0000780","title":"Principal Product Designer","company_name":"New Relic","first_published":"2026-08-25T07:05:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Principal Product Designer on the UX Platform team, you will be the most senior individual design voice across the breadth of the UX Platform: the products our engineers and customers rely on every day, and the Design System that ties them together. You will partner closely with our Design Director as a trusted right hand, owning the hardest and most ambiguous problems, setting the quality bar, and helping decisions move so design is never the bottleneck.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Two things sit at the center of this role: designing for AI-native experiences, and rethinking how design itself gets done in AI-first workflows. We are fully immersed in both, and this role has a real hand in shaping where they go. We want someone genuinely eager to learn, test, and experiment here, but with the judgment to tell where AI raises the quality of the work and where it just adds noise. The aim is to use AI where it genuinely makes the work better, not to adopt it for its own sake.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a pragmatic optimist: ambitious about where we could go, honest about the terrain in front of us. You can hold “this is hard and might not work” and “let’s do it anyway, here’s how” in the same breath. You lead through craft and influence rather than authority, you take a vague problem and give it shape, you bring strong opinions but invite better ones, and you raise risks early and honestly. You lift the people around you by example, and the whole team’s work gets sharper because you are on it.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the most complex and ambiguous design problems across our platform scope, from framing through detailed craft, end to end and with no oversight required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design for AI-native experiences: shape interfaces that are non-deterministic and adapt to each use, design for outputs we cannot fully predict, and set the design principles and heuristics that keep those experiences coherent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolve how we design in AI-first, spec-driven workflows: help define how our role shifts, act as a multiplier for the team, and build ways to evaluate that we are shipping higher quality software, not just more of it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the bar for documentation and traceability: clear specs, references, and rationale that the team, our partners, and our AI tools can build on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a second senior point of design judgment and a subject matter expert on our product: deputize for the Design Director in Product and Engineering reviews, shape strategic direction, and hold the quality bar across the whole product, not only your own area.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen the connection between product design and the Design System, and define systems and processes that others across the company can benefit from.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product and Engineering to align on direction and keep work moving at a healthy cadence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor designers, lead by example, and raise the overall level of craft across the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Extensive product design experience, including senior or lead work on complex software products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A portfolio that shows depth of craft and systems thinking across both product design and design systems, and recognized mastery of craft: a track record of raising the collective quality bar and defining patterns, systems, or processes that others adopt.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of owning ambiguous problems independently and driving them to real outcomes, end to end and without oversight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort designing for AI-native, non-deterministic experiences, and enthusiasm for evolving how design gets done in AI-first workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A discerning approach to AI: eager to experiment, but with the judgment to tell where it adds real value, and a quality bar that does not bend for the sake of hype.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to act as a subject matter expert who shapes priorities, leads research where useful, and interprets analysis into design decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to influence Product and Engineering partners without formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication in English, and a habit of documenting decisions, rationale, and references clearly so that people and tools can build on them.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience designing services and platforms, especially in observability, developer tools, data, or complex B2B products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A technical background: an understanding of modern software architecture, and experience with data visualization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience contributing to or stewarding a design system at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with spec-driven or AI-assisted design workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working in a distributed, cross-cultural team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026347008,"name":"Developer Tools","child_ids":[],"parent_id":4026038008}],"offices":[{"id":4014352008,"name":"Spain","location":"Spain","child_ids":[4029083008],"parent_id":4014337008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5251325008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4487733008,"location":{"name":"Tokyo, Japan"},"metadata":[{"id":4963144008,"name":"Country","value":"Japan","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5251325008,"updated_at":"2026-09-15T19:35:41-04:00","requisition_id":"R0000389","title":"Sales Development Representative","company_name":"New Relic","first_published":"2026-06-09T07:56:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;New Relicでは、当社のソリューションに対する需要の高まりに対応し、新たな顧客エンゲージメントを促進するためにインサイドセールスチーム(以下SDR)を強化します。\u0026lt;br\u0026gt;New RelicのSDRは、会社全体のセールスファネルを創出する重要な役割を担っています。お客様はNew Relicを初めてご利用になる場合が多いため、SDRはNew Relicの会社、サービスを印象付けすることでリードの質を高め、適切な次のステップを見極める必要があります。そして、お客様の課題を発掘し、お答えすることで、当社の営業部門を支えるパイプラインを創出いただきます。\u0026lt;br\u0026gt;これまでチームでの営業活動を重視し、トップパフォーマンスを発揮された方、インサイドセールス、営業職でのキャリアアップに強い関心を持っている方のご応募をお持ちしております。\u0026lt;br\u0026gt;今回募集するSDRの方には、成長市場における当社の中長期的な営業戦略を担って頂き、日本のデジタルビジネス市場に影響を与えることができる機会を提供します。\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;あらゆるチャネル、仕組みを構築・活用してのPipelineの創出\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;業界・アカウント・キーマン分析\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;マーケティングリード情報の整理\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;アプローチ方法について営業とプランニング\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;アウトバウンドコールの実施とアポイントの取得\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;見込み顧客へのナーチャリングの実施\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;インサイドセールス経験1年以上、外資系SaaS企業のインサイドセールス経験1年以上の方が望ましい。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;アウトバウンド、インバウンドコール共にスキルがある方\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ペルソナを意識したメッセージ開発を積極的に実施し、チームにフィードバックできる方\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;セルフスターターで高いトランザクション量を自分で管理できる方\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;社内営業効率化SaaSツール(CRM、メール配信ツール、その他)使用経験があること。Salesforceユーザー歓迎\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;日本語ネイティブスピーカー / 日本国内での就業が可能な方（ビザサポートはありません)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please note that visa sponsorship is not available for this position\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;#LI-RT #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026300008,"name":"Sales Development","child_ids":[],"parent_id":4026037008}],"offices":[{"id":4014342008,"name":"Japan","location":"Japan","child_ids":[4029093008],"parent_id":4014336008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5387065008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4530959008,"location":{"name":"Melbourne, Australia"},"metadata":[{"id":4963144008,"name":"Country","value":"Australia","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5387065008,"updated_at":"2026-09-15T19:35:43-04:00","requisition_id":"R0000764","title":"Sales Development Representative","company_name":"New Relic","first_published":"2026-08-12T02:41:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sales Development Representative:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re \u0026lt;strong\u0026gt;New Relic\u0026lt;/strong\u0026gt;, and we’re not just another SaaS company—we’re the global leader in observability, giving the world’s best tech teams the X-ray vision they need to thrive in an AI-first world. In a time where digital transformation is moving at lightning speed, we are the reason the world\u0026#39;s biggest platforms stay online and perform at their peak.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We need a driven, resilient, and resourceful sales pro to join our Australia team\u0026amp;nbsp;and fuel the rocket ship. If you view cold calling as a high-stakes sport and pipeline generation as your personal masterpiece, you belong here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your Opportunity: The Pipeline Catalyst\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Business Development Representative (BDR), you are the face of New Relic in one of the most exciting tech hubs on the planet. You’ll partner directly with our high-performing Account Executives (AEs) to land deals within APJ’s most innovative unicorns, disruptors, and established enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What You’ll Be Doing (Your Superpowers at Work)\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Hunt:\u0026lt;/strong\u0026gt; Master outbound strategy. Generate new business opportunities within the APJ market through tailored cold calls, personalized emails, and savvy social selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Qualifier:\u0026lt;/strong\u0026gt; Be the detective! Quickly understand customer pain points—what\u0026#39;s keeping Indian CTOs and DevOps leads up at night?—and articulate exactly how New Relic solves it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Strategist:\u0026lt;/strong\u0026gt; Team up with your AEs to map target accounts across various sectors (Fintech, E-commerce, EdTech, and many more!), identify decision-makers, and craft irresistible outreach campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Accelerator:\u0026lt;/strong\u0026gt; Diligently manage, nurture, and grow your prospect pipeline, turning early-stage curiosity into qualified, valuable meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Closer (of Meetings):\u0026lt;/strong\u0026gt; Consistently crush your daily, weekly, and monthly metrics for qualified meetings and pipeline contribution while delivering a stellar customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Why You Should Join the Relic Crew\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High-Growth Environment:\u0026lt;/strong\u0026gt; Join a collaborative team in Australia that thrives on shared success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Level Up:\u0026lt;/strong\u0026gt; You\u0026#39;ll receive personalized coaching and access to world-class sales tools (we invest in the best).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Real Career Path:\u0026lt;/strong\u0026gt; BDR is a launchpad. We have a proven track record of promoting top BDRs into Account Executive, Renewals and other leadership roles. Your growth is our goal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Flexibility That Matters:\u0026lt;/strong\u0026gt; We embrace a flexible workforce model, meaning you can work in the environment that best supports your success—remote, office-based, or hybrid.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The Essentials (What You’ve Got)\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026amp;amp; Resilience:\u0026lt;/strong\u0026gt; Sales is tough, and you thrive on the challenge. You view \u0026quot;no\u0026quot; as \u0026quot;not yet.\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Hustle:\u0026lt;/strong\u0026gt; You’re a self-starter with a track record of meeting or exceeding sales targets in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Power:\u0026lt;/strong\u0026gt; You can articulate complex technical values in a clear, compelling, and conversational way.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Passion:\u0026lt;/strong\u0026gt; You’re excited about the technology landscape and the breakneck pace of a global market leader.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The Cherry on Top (Bonus Points)\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve previously used sales engagement tools like\u0026lt;strong\u0026gt; Salesloft, Lusha, LinkedIn Sales Navigator and CRM tools like Salesforce\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Australia Edge:\u0026lt;/strong\u0026gt; You have a proven track record of selling software or SaaS products to \u0026lt;strong\u0026gt;Australian-based companies and enterprise companies\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You speak fluent tech (e.g., you know what \u0026lt;strong\u0026gt;APM, Cloud, and Microservices\u0026lt;/strong\u0026gt; are).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026290008,"name":"Marketing","child_ids":[],"parent_id":4026036008}],"offices":[{"id":4014401008,"name":"Victoria","location":"Victoria","child_ids":[],"parent_id":4014339008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5387064008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4530959008,"location":{"name":"Melbourne, Australia"},"metadata":[{"id":4963144008,"name":"Country","value":"Australia","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5387064008,"updated_at":"2026-09-15T19:35:43-04:00","requisition_id":"R0000764","title":"Sales Development Representative","company_name":"New Relic","first_published":"2026-08-12T02:41:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sales Development Representative:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re \u0026lt;strong\u0026gt;New Relic\u0026lt;/strong\u0026gt;, and we’re not just another SaaS company—we’re the global leader in observability, giving the world’s best tech teams the X-ray vision they need to thrive in an AI-first world. In a time where digital transformation is moving at lightning speed, we are the reason the world\u0026#39;s biggest platforms stay online and perform at their peak.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We need a driven, resilient, and resourceful sales pro to join our Australia team\u0026amp;nbsp;and fuel the rocket ship. If you view cold calling as a high-stakes sport and pipeline generation as your personal masterpiece, you belong here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your Opportunity: The Pipeline Catalyst\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Business Development Representative (BDR), you are the face of New Relic in one of the most exciting tech hubs on the planet. You’ll partner directly with our high-performing Account Executives (AEs) to land deals within APJ’s most innovative unicorns, disruptors, and established enterprises.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What You’ll Be Doing (Your Superpowers at Work)\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Hunt:\u0026lt;/strong\u0026gt; Master outbound strategy. Generate new business opportunities within the APJ market through tailored cold calls, personalized emails, and savvy social selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Qualifier:\u0026lt;/strong\u0026gt; Be the detective! Quickly understand customer pain points—what\u0026#39;s keeping Indian CTOs and DevOps leads up at night?—and articulate exactly how New Relic solves it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Strategist:\u0026lt;/strong\u0026gt; Team up with your AEs to map target accounts across various sectors (Fintech, E-commerce, EdTech, and many more!), identify decision-makers, and craft irresistible outreach campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Accelerator:\u0026lt;/strong\u0026gt; Diligently manage, nurture, and grow your prospect pipeline, turning early-stage curiosity into qualified, valuable meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Closer (of Meetings):\u0026lt;/strong\u0026gt; Consistently crush your daily, weekly, and monthly metrics for qualified meetings and pipeline contribution while delivering a stellar customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Why You Should Join the Relic Crew\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High-Growth Environment:\u0026lt;/strong\u0026gt; Join a collaborative team in Australia that thrives on shared success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Level Up:\u0026lt;/strong\u0026gt; You\u0026#39;ll receive personalized coaching and access to world-class sales tools (we invest in the best).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Real Career Path:\u0026lt;/strong\u0026gt; BDR is a launchpad. We have a proven track record of promoting top BDRs into Account Executive, Renewals and other leadership roles. Your growth is our goal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Flexibility That Matters:\u0026lt;/strong\u0026gt; We embrace a flexible workforce model, meaning you can work in the environment that best supports your success—remote, office-based, or hybrid.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The Essentials (What You’ve Got)\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grit \u0026amp;amp; Resilience:\u0026lt;/strong\u0026gt; Sales is tough, and you thrive on the challenge. You view \u0026quot;no\u0026quot; as \u0026quot;not yet.\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Hustle:\u0026lt;/strong\u0026gt; You’re a self-starter with a track record of meeting or exceeding sales targets in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication Power:\u0026lt;/strong\u0026gt; You can articulate complex technical values in a clear, compelling, and conversational way.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Passion:\u0026lt;/strong\u0026gt; You’re excited about the technology landscape and the breakneck pace of a global market leader.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The Cherry on Top (Bonus Points)\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve previously used sales engagement tools like\u0026lt;strong\u0026gt; Salesloft, Lusha, LinkedIn Sales Navigator and CRM tools like Salesforce\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Australia Edge:\u0026lt;/strong\u0026gt; You have a proven track record of selling software or SaaS products to \u0026lt;strong\u0026gt;Australian-based companies and enterprise companies\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You speak fluent tech (e.g., you know what \u0026lt;strong\u0026gt;APM, Cloud, and Microservices\u0026lt;/strong\u0026gt; are).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated On-Target Earnings Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$1\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$2 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$1\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$2 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of salary for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, paid time-off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$1\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$2 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of hourly pay for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, \u0026amp;nbsp;paid time-off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$1\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$2 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of hourly pay for the listed position. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$1\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$2 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026290008,"name":"Marketing","child_ids":[],"parent_id":4026036008}],"offices":[{"id":4014401008,"name":"Victoria","location":"Victoria","child_ids":[],"parent_id":4014339008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5232041008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4480472008,"location":{"name":"Tokyo, Japan"},"metadata":[{"id":4963144008,"name":"Country","value":"Japan","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5232041008,"updated_at":"2026-09-15T19:35:40-04:00","requisition_id":"R0000603","title":"Senior Account Executive - Enterprise Sales (Japan)","company_name":"New Relic","first_published":"2026-05-29T01:14:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;New Relicはデジタルインテリジェンスのリーディングカンパニーであり、SaaSで提供されるデジタルインテリジェンスプラットフォームを通じてお客様に世界に類を見ない体験を提供しています。当社は、ソフトウェア開発者、ITオペレーション、DevOpsチーム、アプリケーションオーナーがソフトウェアアプリケーションのパフォーマンス、顧客体験、ビジネス成果を向上させるための製品を提供することに力を注いでいます。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;キャリアを新たな高みに引き上げたいと考えているソフトウェアセールスのプロフェッショナルや、急成長している会社にて、成長中の製品に携わる仕事をしてみたいとお考えの方、New Relicでは、当社のテクノロジーを推進し、お客様の成功のためにスキルを共有することのできる優秀なセールスのプロフェッショナルを募集しています。SaaSセールスに情熱を持ち、SaaSがどのようにビジネスに影響を与えるかに興味があり、テクノロジーセールスの経験をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルとしても成長できる貴重な機会を提供いたします。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;インバウンドならびに自身で発掘した見込客を適切にフォローし、商談をクローズすること\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;既存顧客からの新たな商談機会を発掘しアップセルを推進すること\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;販売プロセスの改善に継続的に取り組むこと\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他当社が適宜決定する関連業務を遂行すること\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;This role requires \u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;• 直販営業経験5年以上、特に SaaS 営業経験2年以上が望ましい\u0026lt;br\u0026gt;• 顧客、社内に対して積極的な提案ができるチャレンジャーセールススキルがあること。(ルートセールスは対象外)\u0026lt;br\u0026gt;• 新しい業界、新しいテクノロジーへの関心が高い方\u0026lt;br\u0026gt;• 業界にこだわらず営業活動ができる\u0026lt;br\u0026gt;• 特定数社のアカウントマネージメントより、数十社、複数業界のアカウント担当経験がある\u0026lt;br\u0026gt;• チームセリング、特にプリセールスにおいてエンジニアとのコラボレーションが得意である\u0026lt;br\u0026gt;• 熟考型ではなく走りながら考えることできるハードワーカー\u0026lt;br\u0026gt;• 技術的またはミドルウェアのバックグラウンドがあり、インフラ、ソフトウェアの動向、SaaS販売の動き全般についての基本的な理解をお持ちの方、またSFDCやSlack、PowerPoint、Zoomなどの各種ソフトウェアビジネスツールの使用経験をお持ちの方は歓迎いたします\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026amp;nbsp;#LI-Hybrid #LI-RT\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026298008,"name":"Enterprise","child_ids":[],"parent_id":4026037008}],"offices":[{"id":4014342008,"name":"Japan","location":"Japan","child_ids":[4029093008],"parent_id":4014336008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5187670008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4459063008,"location":{"name":"Tokyo, Japan"},"metadata":[{"id":4963144008,"name":"Country","value":"Japan","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5187670008,"updated_at":"2026-09-15T19:35:40-04:00","requisition_id":"R0000491","title":"Senior Account Executive - Enterprise Sales (Japan)","company_name":"New Relic","first_published":"2026-04-30T20:34:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;New Relicはデジタルインテリジェンスのリーディングカンパニーであり、SaaSで提供されるデジタルインテリジェンスプラットフォームを通じてお客様に世界に類を見ない体験を提供しています。当社は、ソフトウェア開発者、ITオペレーション、DevOpsチーム、アプリケーションオーナーがソフトウェアアプリケーションのパフォーマンス、顧客体験、ビジネス成果を向上させるための製品を提供することに力を注いでいます。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;キャリアを新たな高みに引き上げたいと考えているソフトウェアセールスのプロフェッショナルや、急成長している会社にて、成長中の製品に携わる仕事をしてみたいとお考えの方、New Relicでは、当社のテクノロジーを推進し、お客様の成功のためにスキルを共有することのできる優秀なセールスのプロフェッショナルを募集しています。SaaSセールスに情熱を持ち、SaaSがどのようにビジネスに影響を与えるかに興味があり、テクノロジーセールスの経験をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルとしても成長できる貴重な機会を提供いたします。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;インバウンドならびに自身で発掘した見込客を適切にフォローし、商談をクローズすること\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;既存顧客からの新たな商談機会を発掘しアップセルを推進すること\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;販売プロセスの改善に継続的に取り組むこと\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他当社が適宜決定する関連業務を遂行すること\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;This role requires \u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;• 直販営業経験5年以上、特に SaaS 営業経験2年以上が望ましい\u0026lt;br\u0026gt;• 顧客、社内に対して積極的な提案ができるチャレンジャーセールススキルがあること。(ルートセールスは対象外)\u0026lt;br\u0026gt;• 新しい業界、新しいテクノロジーへの関心が高い方\u0026lt;br\u0026gt;• 業界にこだわらず営業活動ができる\u0026lt;br\u0026gt;• 特定数社のアカウントマネージメントより、数十社、複数業界のアカウント担当経験がある\u0026lt;br\u0026gt;• チームセリング、特にプリセールスにおいてエンジニアとのコラボレーションが得意である\u0026lt;br\u0026gt;• 熟考型ではなく走りながら考えることできるハードワーカー\u0026lt;br\u0026gt;• 技術的またはミドルウェアのバックグラウンドがあり、インフラ、ソフトウェアの動向、SaaS販売の動き全般についての基本的な理解をお持ちの方、またSFDCやSlack、PowerPoint、Zoomなどの各種ソフトウェアビジネスツールの使用経験をお持ちの方は歓迎いたします\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026amp;nbsp;#LI-Hybrid #LI-RT\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026298008,"name":"Enterprise","child_ids":[],"parent_id":4026037008}],"offices":[{"id":4014342008,"name":"Japan","location":"Japan","child_ids":[4029093008],"parent_id":4014336008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5183911008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4457480008,"location":{"name":"Tokyo, Japan"},"metadata":[{"id":4963144008,"name":"Country","value":"Japan","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5183911008,"updated_at":"2026-09-15T19:35:39-04:00","requisition_id":"R0000495","title":"Senior Account Executive - Enterprise Sales (Japan)","company_name":"New Relic","first_published":"2026-04-24T09:02:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;New Relicはデジタルインテリジェンスのリーディングカンパニーであり、SaaSで提供されるデジタルインテリジェンスプラットフォームを通じてお客様に世界に類を見ない体験を提供しています。当社は、ソフトウェア開発者、ITオペレーション、DevOpsチーム、アプリケーションオーナーがソフトウェアアプリケーションのパフォーマンス、顧客体験、ビジネス成果を向上させるための製品を提供することに力を注いでいます。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;キャリアを新たな高みに引き上げたいと考えているソフトウェアセールスのプロフェッショナルや、急成長している会社にて、成長中の製品に携わる仕事をしてみたいとお考えの方、New Relicでは、当社のテクノロジーを推進し、お客様の成功のためにスキルを共有することのできる優秀なセールスのプロフェッショナルを募集しています。SaaSセールスに情熱を持ち、SaaSがどのようにビジネスに影響を与えるかに興味があり、テクノロジーセールスの経験をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルとしても成長できる貴重な機会を提供いたします。\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;インバウンドならびに自身で発掘した見込客を適切にフォローし、商談をクローズすること\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;既存顧客からの新たな商談機会を発掘しアップセルを推進すること\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;販売プロセスの改善に継続的に取り組むこと\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;その他当社が適宜決定する関連業務を遂行すること\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;This role requires \u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;• 直販営業経験5年以上、特に SaaS 営業経験2年以上が望ましい\u0026lt;br\u0026gt;• 顧客、社内に対して積極的な提案ができるチャレンジャーセールススキルがあること。(ルートセールスは対象外)\u0026lt;br\u0026gt;• 新しい業界、新しいテクノロジーへの関心が高い方\u0026lt;br\u0026gt;• 業界にこだわらず営業活動ができる\u0026lt;br\u0026gt;• 特定数社のアカウントマネージメントより、数十社、複数業界のアカウント担当経験がある\u0026lt;br\u0026gt;• チームセリング、特にプリセールスにおいてエンジニアとのコラボレーションが得意である\u0026lt;br\u0026gt;• 熟考型ではなく走りながら考えることできるハードワーカー\u0026lt;br\u0026gt;• 技術的またはミドルウェアのバックグラウンドがあり、インフラ、ソフトウェアの動向、SaaS販売の動き全般についての基本的な理解をお持ちの方、またSFDCやSlack、PowerPoint、Zoomなどの各種ソフトウェアビジネスツールの使用経験をお持ちの方は歓迎いたします\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026amp;nbsp;#LI-Hybrid #LI-RT\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026298008,"name":"Enterprise","child_ids":[],"parent_id":4026037008}],"offices":[{"id":4014342008,"name":"Japan","location":"Japan","child_ids":[4029093008],"parent_id":4014336008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5223326008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4476234008,"location":{"name":"Dublin, Ireland; London, United Kingdom"},"metadata":[{"id":4963144008,"name":"Country","value":"United Kingdom","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5223326008,"updated_at":"2026-09-15T19:35:40-04:00","requisition_id":"R0000587","title":"Senior Account Executive - Enterprise Sales - New Business (Nordics) ","company_name":"New Relic","first_published":"2026-05-19T09:09:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Join our team as an Senior Account Executive, where you\u0026#39;ll focus\u0026amp;nbsp;\u0026lt;strong\u0026gt;exclusively\u0026lt;/strong\u0026gt; on introducing New Relic to \u0026lt;strong\u0026gt;new customers\u0026lt;/strong\u0026gt; in the \u0026lt;strong\u0026gt;Nordic\u0026lt;/strong\u0026gt;\u0026amp;nbsp;region. You\u0026#39;ll build relationships with\u0026amp;nbsp;\u0026lt;strong\u0026gt;potential new clients\u0026lt;/strong\u0026gt;, listen to their challenges, and show them how our solutions can help their business succeed.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a collaborative role where you\u0026#39;ll partner with internal teams—including solution consultants, marketing, and customer success—to create thoughtful strategies to \u0026lt;strong\u0026gt;acquire new customers\u0026lt;/strong\u0026gt; and help them thrive.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop Your Territory:\u0026lt;/strong\u0026gt; Build meaningful relationships with key stakeholders in your target accounts for the Nordic region. Your goal will be to become a trusted advisor by understanding their needs and matching them with the right solutions from our portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Create New Opportunities:\u0026lt;/strong\u0026gt; Partner with our marketing and demand generation teams on campaigns, while also developing your own strategies to engage prospective customers. You\u0026#39;ll connect with stakeholders at various levels to build trust and spark interest in New Relic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage Your Sales Cycle:\u0026lt;/strong\u0026gt; Guide opportunities from initial conversation to close. You\u0026#39;ll maintain accurate forecasts, keep your activities updated in Salesforce, and communicate your progress to the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay Curious:\u0026lt;/strong\u0026gt; Learn about your prospective customers\u0026#39; business goals and technology stacks. By staying informed about their industries, you can better identify opportunities where New Relic can provide significant value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow Your Product Knowledge:\u0026lt;/strong\u0026gt; Develop a strong understanding of the New Relic platform. We are committed to your growth and will provide the resources you need to confidently demonstrate our products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe that experience comes in many forms and are dedicated to building a diverse and inclusive team. If you believe you have the skills to be successful in this role, we encourage you to apply.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a B2B software or technology sales role, with a \u0026lt;strong\u0026gt;proven track record of acquiring new customers and logos.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience within the Nordic region is Essential\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A motivated, \u0026lt;strong\u0026gt;hunter-first,\u0026lt;/strong\u0026gt; and goal-oriented mindset, with a passion for helping \u0026lt;strong\u0026gt;prospective\u0026lt;/strong\u0026gt; customers solve problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with subscription-based or SaaS sales models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong relationship-building skills and the ability to communicate clearly and effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative spirit for working with internal partners, like Solution Consultants and marketing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience of the Nordic and Benelux markets would be an advantage but not necessary\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English is essential\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Fluency in a Nordic language would be advantageous\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-JJ2 #LI-\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Hybrid\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026298008,"name":"Enterprise","child_ids":[],"parent_id":4026037008}],"offices":[{"id":4014355008,"name":"United Kingdom","location":"United Kingdom","child_ids":[4029055008,4029086008,4029087008],"parent_id":4014337008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5287057008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":4500566008,"location":{"name":"Atlanta, Georgia, USA; Austin, Texas, USA; Charleston, South Carolina, USA; Chicago, Illinois, USA; Dallas, Texas, USA; Detroit, Michigan, USA; Houston, Texas, USA; Indianapolis, Indiana, USA; Las Vegas, Nevada, USA; Memphis, Tennessee, USA; Miami, Florida, USA; Orlando, Florida, USA; Phoenix, Arizona, USA; Provo, Utah, USA; Salt Lake City, Utah, USA"},"metadata":[{"id":4963144008,"name":"Country","value":"United States of America","value_type":"single_select"},{"id":4963143008,"name":"State","value":"California","value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5287057008,"updated_at":"2026-09-21T10:09:54-04:00","requisition_id":"R0000682","title":"Senior Cloud Partner Sales Manager (AWS \u0026 Microsoft Azure)","company_name":"New Relic","first_published":"2026-07-01T16:14:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;New Relic is looking for a strategic, high-energy Senior Cloud Partner Sales Manager to scale our co-sell ecosystem with Amazon Web Services (AWS) and Microsoft (Azure).\u0026lt;br\u0026gt;In this role, you won\u0026#39;t just be managing partnerships—you will be a critical growth engine. You will act as the vital bridge between New Relic’s internal sales leadership and our cloud partner counterparts. Your primary mission is to build deep relationships, align go-to-market (GTM) strategies, and execute high-velocity co-sell motions that directly accelerate pipeline and revenue growth.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;GTM Strategy \u0026amp;amp; Sales Alignment\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Bridge the Gap:\u0026lt;/strong\u0026gt; Serve as the primary liaison between New Relic’s internal sales leadership (AVPs, RVPs, and Account Executives) and AWS/MSFT partner sales teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Co-Sell Execution:\u0026lt;/strong\u0026gt; Drive the day-to-day co-sell motion, mapping accounts, identifying new logos, and accelerating existing deals via AWS Marketplace and Azure Marketplace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline Generation:\u0026lt;/strong\u0026gt; Build and execute regional partner plans that generate qualified pipeline, leveraging cloud provider funding programs, incentives, and credits.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Relationship \u0026amp;amp; Alliance Management\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build Cloud Networks:\u0026lt;/strong\u0026gt; Cultivate deep, trusted relationships with AWS and MSFT Partner Development Managers (PDMs), Cloud Account Managers, and field sales leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Evangelism:\u0026lt;/strong\u0026gt; Educate cloud partner sales teams on New Relic’s value proposition, ensuring we are top-of-mind for cloud migration, modernization, and observability initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Operations \u0026amp;amp; Governance\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quarterly Business Reviews (QBRs):\u0026lt;/strong\u0026gt; Own and lead QBRs with both internal sales leaders and cloud partner stakeholders to track KPIs, pipeline health, and strategic wins.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Governance:\u0026lt;/strong\u0026gt; Navigate and optimize cloud marketplace listing mechanisms, private offers (CPPO/MPO), and cloud consumption commitments (EDPs/MACC).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 7+ years of experience in Enterprise Software Sales, Business Development, or Partner/Alliance Management—with at least 5+ years specifically managing AWS or Microsoft Azure partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Co-Sell Expertise: Proven track record of navigating the AWS and/or MSFT co-sell ecosystem, cloud marketplaces, and field organization structures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales Acumen: Strong understanding of enterprise sales cycles. You know how to talk to an Enterprise Account Executive and help them close deals faster using cloud partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence \u0026amp;amp; Collaboration: Exceptional communication skills with the ability to influence cross-functional teams and external stakeholders without direct authority.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI-MM4 #LI-Remote\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated On-Target Earnings Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$164,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$250,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026298008,"name":"Enterprise","child_ids":[],"parent_id":4026037008}],"offices":[{"id":4014359008,"name":"California","location":"California","child_ids":[],"parent_id":4014338008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5239967008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4484195008,"location":{"name":"Tokyo, Japan"},"metadata":[{"id":4963144008,"name":"Country","value":"Japan","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Legal","value_type":"single_select"}],"id":5239967008,"updated_at":"2026-09-15T19:35:40-04:00","requisition_id":"R0000633","title":"Senior Legal Counsel","company_name":"New Relic","first_published":"2026-06-11T09:31:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Legal Counsel, you will join our dedicated, collaborative global legal team supporting diverse commercial matters, including growth across the APJ region with particular focus on Japan. You will have a voice that is heard and respected, while encouraged to grow in your abilities and curate your own career path. If you have a drive for supporting sales teams and revenue growth, with expertise as a transactional lawyer negotiating contracts in the Software-as-a-Service industry, read on!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will primarily support New Relic\u0026#39;s commercial activities by structuring, negotiating, and closing contracts. You will also build upon scalable processes to manage those matters. You will be responsible for both direct and partner contract negotiations, including related privacy and security topics. We\u0026#39;ll need you to have excellent communication skills, tailoring messaging to both internal departments and external business clients while addressing complex issues with attention to accuracy and detail. This is a great opportunity if you have a passion for technology, excellent problem-solving skills, and an ability to thrive in a fast-paced, changing environment.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Draft, review, and negotiate SaaS contracts, and other commercial agreements in support of our go-to-market efforts;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and coach sales teams on deal structure, contract negotiations, and customer contract disputes;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze and advise internal stakeholders and leadership teams on risk in contracts in the APJ (Asia Pacific and Japan) regions in connection with our commercial, partner, and privacy commitments, exercising sound judgment and strategic decision-making to benefit the future of the business;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a central point of contact for any new and updated agreement templates, including master agreements, amendments, and data processing agreements. Template management includes primary responsibility for all Japanese form agreements;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Contract Managers and Deal Desk to drive execution of agreements and order forms, and be a point of escalation and source of mentorship/collaboration for decisions requiring counsel authority;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Privacy Legal to drive understanding, risk tolerance, and standardization of responses with respect to global privacy regulatory regimes particularly in Japan;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Partner sales team and the Partner business team to set up and grow New Relic business through Partners such as resellers, distributors, managed service providers, and system integrators;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted advisor and business partner by providing practical guidance for accomplishing New Relic\u0026#39;s overall business objectives that balances business objectives and legal risk, taking into account companies policies and positions;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gain an understanding of New Relic’s SaaS and business, including our product-led growth strategy and consumption-based model, and stay informed about our rapidly evolving technology, buying programs, and laws that impact our business;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay at the forefront of legal issues and opportunities, including leveraging AI as a work tool, negotiating terms that govern AI in the product, and monitoring relevant regulatory frameworks as they evolve;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and advise the marketing and procurement teams on requests related to miscellaneous Japanese commercial contracts;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive operational excellence via continuous development of our processes, workflows, templates, playbooks, and how we support go-to-market efforts across multiple jurisdictions; and\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support company initiatives, including new product launches, monetization, special projects, and enablement for internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Japanese qualified attorney with 5 - 7 years experience post-qualification, including time in an English speaking jurisdiction and experience negotiating commercial contracts with a solid knowledge of technology, contract law, and revenue recognition principles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent English speaker with high-level written English skills to enable strong communications and negotiations, both verbal and written\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency negotiating topics such as artificial intelligence, privacy, security, and data protection in the commercial contract context;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic, hands-on approach to supporting execution of Sales’ deals in APJ (Asia Pacific and Japan) region;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience negotiating and advising on partner contracts e.g. through resellers or global system integrators;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work on your own and prioritize multiple, often competing, deliverables while managing expectations meeting deadlines;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding interpersonal skills and the ability to coordinate effectively and gain trust and confidence with personnel at many different levels;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work as a team member of the legal department in a scalable, autonomous and accountable manner, and demonstrating flexibility across matter types and time zones;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attention to detail and excellence in contract drafting and dispute management, as well as ability to communicate in a precise, effective manner with various teams and customers; and\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eager to chip in wherever and whenever help is needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of professional experience;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of in-house experience;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eagerness to leverage AI, with a deep understanding of AI products, LLMs and the related legal issues;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of software development, design, or product management processes;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Industry specific knowledge in any of the following: Financial Services, Healthcare, Telecoms, Insurance and/or Consumer; and\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CIPP/A certification or similar privacy law experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-RT #LI-Hybrid\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026284008,"name":"Legal","child_ids":[],"parent_id":4026033008}],"offices":[{"id":4014342008,"name":"Japan","location":"Japan","child_ids":[4029093008],"parent_id":4014336008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5417714008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4544961008,"location":{"name":"London, United Kingdom"},"metadata":[{"id":4963144008,"name":"Country","value":"United Kingdom","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Legal","value_type":"single_select"}],"id":5417714008,"updated_at":"2026-09-16T09:12:13-04:00","requisition_id":"R0000828","title":"Senior Legal Counsel","company_name":"New Relic","first_published":"2026-09-16T09:12:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Senior Legal Counsel, EMEA\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Legal Counsel (EMEA) based in the UK with deep SaaS commercial transaction experience to join our collaborative, forward-thinking legal team. At New Relic, legal isn’t just a support function, you will sit directly at the deal table, driving revenue growth, optimising customer and partner relationships, and scaling our SaaS business.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will enjoy direct visibility, genuine autonomy, and the platform to curate your own career trajectory within a globally dispersed team. If you thrive in a dynamic environment, enjoy solving complex commercial challenges, and want to directly power our go-to-market strategy, this is the role for you.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Structure \u0026amp;amp; Close SaaS Deals:\u0026lt;/strong\u0026gt; Draft, review, and negotiate complex SaaS agreements, including data processing addenda and security terms in direct support of EMEA go-to-market efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Empower Sales Teams:\u0026lt;/strong\u0026gt; Coach and advise regional sales teams on SaaS deal structure, negotiation tactics, and customer dispute resolution to accelerate sales velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scale Channel Partnerships:\u0026lt;/strong\u0026gt; Work closely with Partner business teams to structure, negotiate, and expand business via resellers, MSPs, distributors, and global system integrators.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead Privacy \u0026amp;amp; Regulatory Strategy:\u0026lt;/strong\u0026gt; Collaborate with Privacy Legal to embed practical risk-tolerance strategies and standardise commercial contract responses under global privacy regimes (GDPR, DORA, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build Scalable Infrastructure:\u0026lt;/strong\u0026gt; Own, refine, and modernise SaaS agreement templates, negotiation playbooks, and contract escalation workflows to ensure legal scales alongside business growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Serve as a Trusted Advisor:\u0026lt;/strong\u0026gt; Provide pragmatic, risk-aware legal guidance across cross-functional partners, including Marketing, Product, Finance, and Contract Managers, aligning legal strategy with our consumption-based model, monetisation, and product-led growth (PLG) goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mandatory SaaS Commercial Expertise:\u0026lt;/strong\u0026gt; Substantial experience drafting and negotiating complex SaaS commercial contracts, partner frameworks, and cloud technology agreements with a solid knowledge of revenue recognition principles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Educational \u0026amp;amp; Qualification Background (UK): \u0026lt;/strong\u0026gt;Qualified to practice law and in good standing with the relevant professional regulatory body (e.g., state bar, Solicitors Regulation Authority, or equivalent) in your jurisdiction of residence\u0026lt;strong\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Privacy \u0026amp;amp; Security Fluency:\u0026lt;/strong\u0026gt; Solid hands-on knowledge of data privacy, artificial intelligence, security topics, and global compliance frameworks within commercial SaaS transactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;GTM \u0026amp;amp; Sales Alignment:\u0026lt;/strong\u0026gt; Proactive, strategic approach to working directly alongside enterprise sales teams to drive deal execution across the EMEA region.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Autonomy \u0026amp;amp; Resilience:\u0026lt;/strong\u0026gt; Proven ability to manage competing deliverables, set clear boundaries, prioritise under deadlines, and operate independently in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Communication:\u0026lt;/strong\u0026gt; Outstanding interpersonal skills with a track record of building trust across functions, regions, and executive levels.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;In-house legal experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with consumption-based in SaaS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience handling GSI/Reseller partner agreements and advising marketing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An eagerness to leverage AI, with a deep understanding of AI products, LLMs and the product lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Privacy certifications (e.g., CIPP/E) or deep familiarity with the EU AI Act and DORA.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;#LI-Remote #LI-JJ2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026284008,"name":"Legal","child_ids":[],"parent_id":4026033008}],"offices":[{"id":4014355008,"name":"United Kingdom","location":"United Kingdom","child_ids":[4029055008,4029086008,4029087008],"parent_id":4014337008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5406387008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4539265008,"location":{"name":"Melbourne, Australia; Sydney, Australia"},"metadata":[{"id":4963144008,"name":"Country","value":"Australia","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5406387008,"updated_at":"2026-09-15T19:35:44-04:00","requisition_id":"R0000800","title":"Senior Manager, Enterprise Sales","company_name":"New Relic","first_published":"2026-08-31T06:16:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Senior Manager, Acquisition Sales (ANZ)\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At New Relic, we\u0026#39;re building the future of observability—a platform that gives companies the power to see, understand, and optimize their digital world. We’re not just providing a product; we\u0026#39;re empowering businesses to thrive in a world increasingly powered by AI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a strategic, high-impact, high-energy leader to head our \u0026lt;strong\u0026gt;ANZ Acquisition Sales \u0026lt;/strong\u0026gt;team. You will be at the heart of our growth in one of our most dynamic markets, driving new logo acquisition across the ANZ landscape and shaping our acquisition strategy from the ground up. This is your chance to lead a high-stakes segment and leave your mark on a global technology organisation during Australia\u0026#39;s massive digital and AI surge.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you live and breathe new logo acquisition with a proven track record and you\u0026#39;re ready to drive significant impact and help ANZ most innovative companies succeed, we want to talk to you.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Manager of Acquisition Sales for ANZ, you will be the primary driver of our large-scale market expansion. You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be a Growth Catalyst:\u0026lt;/strong\u0026gt; Design and execute the sales strategy for the ANZ acquisition segment, focusing on high-value new logo acquisition and strategic expansion within that cohort.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build \u0026amp;amp; Inspire:\u0026lt;/strong\u0026gt; Recruit, mentor, and coach a team of enterprise and commercial Account Executives, fostering a culture of high performance, accountability, and continuous professional development tailored to the ANZ market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead the Charge:\u0026lt;/strong\u0026gt; Serve as the strategic lead for the acquisition business, orchestrating cross-functional collaboration with Solution Consulting, Alliances and Channels, Marketing, Product and Customer Success to ensure a seamless, value-driven buyer journey.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Forge Strategic Partnerships:\u0026lt;/strong\u0026gt; Directly engage with C-suite stakeholders at Australia\u0026#39;s most high profile accounts, acting as a trusted advisor and executive sponsor to ensure short and long-term customer acquisition, success and growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Skills You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a motivated, fast paced, results-oriented leader who excels in complex sales environments. You will have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Leadership:\u0026lt;/strong\u0026gt; A strong track record of leading high-performing sales teams within the ANZ \u0026lt;strong\u0026gt;technology market\u0026lt;/strong\u0026gt;, specifically focused on new logo acquisition in the enterprise segment and delivering consistent, predictable revenue growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Execution:\u0026lt;/strong\u0026gt; The ability to translate high-level business goals into actionable sales territories and account plans that penetrate complex, large-scale ANZ organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Collaborative Approach:\u0026lt;/strong\u0026gt; A talent for managing diverse stakeholders and an \u0026quot;all-in\u0026quot; team mentality, ensuring your team is supported by the broader New Relic ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive to Excel:\u0026lt;/strong\u0026gt; An innate passion for winning, a data-driven approach to pipeline management, and the resilience to lead a team through Australia’s fast-paced, evolving technology landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Performance Focused:\u0026lt;/strong\u0026gt; \u0026amp;nbsp;A talent to find a way to perform, overcome obstacles, with data driven performance metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Coaching \u0026amp;amp; Feedback\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt; A talent for coaching, mentoring your team to high performance along with career progression that builds employee confidence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;As the \u0026lt;strong\u0026gt;Head of Acquisition Sales for ANZ\u0026lt;/strong\u0026gt;, you will lead a critical growth engine for New Relic in the region. In a market where digital-first organisations are scaling at an unprecedented pace and AI has become mainstream, your mission is to move beyond \u0026quot;vendor\u0026quot; status to become a strategic partner. You will lead a team focused on driving new logo acquisition through value based customer alignment and ensuring deep platform adoption to maximise customer ROI and impact whilst also driving a consumption-based revenue model, ensuring our customers realize the full potential of the New Relic platform.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Direct Leadership:\u0026lt;/strong\u0026gt; Direct leadership of a high-performing acquisition sales team across ANZ.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Acquisition Strategy:\u0026lt;/strong\u0026gt; Own the \u0026quot;Land-to-Lighthouse\u0026quot; blueprint. Develop and execute account-specific penetration and growth plans that align with our customers strategic business objectives.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Innovation Excellence\u0026lt;/strong\u0026gt;: Be the innovation champion for our most advanced capabilities that drive automation, AI and acceleration of customer business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Multithreading:\u0026lt;/strong\u0026gt; Build \u0026quot;C-to-C\u0026quot; relationships with CTOs, CIOs, CFOs and CEOs that help span the New Relic value proposition into undeniable value for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Orchestration:\u0026lt;/strong\u0026gt; Partner with Customer Adoption, Marketing, Product and Customer Success to be the owner of your market with clear cross functional alignment and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain rigorous sales discipline, pipeline hygiene along with forecast accuracy, predictability, and linearity.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Problem-Solving \u0026amp;amp; Decision-Making:\u0026lt;/strong\u0026gt; Evaluating risks, weighing trade-offs and making timely choices amidst ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Leadership:\u0026lt;/strong\u0026gt; At least 3-5 years of experience leading sales teams in a fast-paced SaaS environment. You have a track record of hiring, mentoring, and retaining top-tier sales talent in ANZ.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;C Level Profile:\u0026lt;/strong\u0026gt; Proven experience managing a ANZ new logo portfolio. You understand the business nuances of the key customer segments and industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Curiosity \u0026amp;amp; Business alignment :\u0026lt;/strong\u0026gt; You possess a deep interest in Observability, AI, and Automation. You can clearly align the technical aspect of the solution with the business value discussion and ensure your team executes in a similar manner.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consumption Model Expertise:\u0026lt;/strong\u0026gt; Direct experience with consumption-based billing models would be beneficial to help you understand how to drive value that leads to higher consumption and higher value.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;#-L1-AD1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated On-Target Earnings Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$1\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$2 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$1\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$2 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of salary for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, paid time-off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$1\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$2 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of hourly pay for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, \u0026amp;nbsp;paid time-off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$1\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$2 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of hourly pay for the listed position. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$1\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$2 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026298008,"name":"Enterprise","child_ids":[],"parent_id":4026037008}],"offices":[{"id":4014401008,"name":"Victoria","location":"Victoria","child_ids":[],"parent_id":4014339008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5406388008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4539265008,"location":{"name":"Melbourne, Australia; Sydney, Australia"},"metadata":[{"id":4963144008,"name":"Country","value":"Australia","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5406388008,"updated_at":"2026-09-15T19:35:44-04:00","requisition_id":"R0000800","title":"Senior Manager, Enterprise Sales ANZ(Acquisition)","company_name":"New Relic","first_published":"2026-08-31T06:16:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Senior Manager, Acquisition Sales (ANZ)\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At New Relic, we\u0026#39;re building the future of observability—a platform that gives companies the power to see, understand, and optimize their digital world. We’re not just providing a product; we\u0026#39;re empowering businesses to thrive in a world increasingly powered by AI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a strategic, high-impact, high-energy leader to head our \u0026lt;strong\u0026gt;ANZ Acquisition Sales \u0026lt;/strong\u0026gt;team. You will be at the heart of our growth in one of our most dynamic markets, driving new logo acquisition across the ANZ landscape and shaping our acquisition strategy from the ground up. This is your chance to lead a high-stakes segment and leave your mark on a global technology organisation during Australia\u0026#39;s massive digital and AI surge.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you live and breathe new logo acquisition with a proven track record and you\u0026#39;re ready to drive significant impact and help ANZ most innovative companies succeed, we want to talk to you.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Manager of Acquisition Sales for ANZ, you will be the primary driver of our large-scale market expansion. You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be a Growth Catalyst:\u0026lt;/strong\u0026gt; Design and execute the sales strategy for the ANZ acquisition segment, focusing on high-value new logo acquisition and strategic expansion within that cohort.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build \u0026amp;amp; Inspire:\u0026lt;/strong\u0026gt; Recruit, mentor, and coach a team of enterprise and commercial Account Executives, fostering a culture of high performance, accountability, and continuous professional development tailored to the ANZ market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead the Charge:\u0026lt;/strong\u0026gt; Serve as the strategic lead for the acquisition business, orchestrating cross-functional collaboration with Solution Consulting, Alliances and Channels, Marketing, Product and Customer Success to ensure a seamless, value-driven buyer journey.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Forge Strategic Partnerships:\u0026lt;/strong\u0026gt; Directly engage with C-suite stakeholders at Australia\u0026#39;s most high profile accounts, acting as a trusted advisor and executive sponsor to ensure short and long-term customer acquisition, success and growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Skills You\u0026#39;ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a motivated, fast paced, results-oriented leader who excels in complex sales environments. You will have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Leadership:\u0026lt;/strong\u0026gt; A strong track record of leading high-performing sales teams within the ANZ \u0026lt;strong\u0026gt;technology market\u0026lt;/strong\u0026gt;, specifically focused on new logo acquisition in the enterprise segment and delivering consistent, predictable revenue growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Execution:\u0026lt;/strong\u0026gt; The ability to translate high-level business goals into actionable sales territories and account plans that penetrate complex, large-scale ANZ organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A Collaborative Approach:\u0026lt;/strong\u0026gt; A talent for managing diverse stakeholders and an \u0026quot;all-in\u0026quot; team mentality, ensuring your team is supported by the broader New Relic ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive to Excel:\u0026lt;/strong\u0026gt; An innate passion for winning, a data-driven approach to pipeline management, and the resilience to lead a team through Australia’s fast-paced, evolving technology landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Performance Focused:\u0026lt;/strong\u0026gt; \u0026amp;nbsp;A talent to find a way to perform, overcome obstacles, with data driven performance metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Coaching \u0026amp;amp; Feedback\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt; A talent for coaching, mentoring your team to high performance along with career progression that builds employee confidence\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;As the \u0026lt;strong\u0026gt;Head of Acquisition Sales for ANZ\u0026lt;/strong\u0026gt;, you will lead a critical growth engine for New Relic in the region. In a market where digital-first organisations are scaling at an unprecedented pace and AI has become mainstream, your mission is to move beyond \u0026quot;vendor\u0026quot; status to become a strategic partner. You will lead a team focused on driving new logo acquisition through value based customer alignment and ensuring deep platform adoption to maximise customer ROI and impact whilst also driving a consumption-based revenue model, ensuring our customers realize the full potential of the New Relic platform.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Direct Leadership:\u0026lt;/strong\u0026gt; Direct leadership of a high-performing acquisition sales team across ANZ.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Acquisition Strategy:\u0026lt;/strong\u0026gt; Own the \u0026quot;Land-to-Lighthouse\u0026quot; blueprint. Develop and execute account-specific penetration and growth plans that align with our customers strategic business objectives.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Innovation Excellence\u0026lt;/strong\u0026gt;: Be the innovation champion for our most advanced capabilities that drive automation, AI and acceleration of customer business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Multithreading:\u0026lt;/strong\u0026gt; Build \u0026quot;C-to-C\u0026quot; relationships with CTOs, CIOs, CFOs and CEOs that help span the New Relic value proposition into undeniable value for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Orchestration:\u0026lt;/strong\u0026gt; Partner with Customer Adoption, Marketing, Product and Customer Success to be the owner of your market with clear cross functional alignment and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Pipeline \u0026amp;amp; Forecasting:\u0026lt;/strong\u0026gt; Maintain rigorous sales discipline, pipeline hygiene along with forecast accuracy, predictability, and linearity.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Problem-Solving \u0026amp;amp; Decision-Making:\u0026lt;/strong\u0026gt; Evaluating risks, weighing trade-offs and making timely choices amidst ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Leadership:\u0026lt;/strong\u0026gt; At least 3-5 years of experience leading sales teams in a fast-paced SaaS environment. You have a track record of hiring, mentoring, and retaining top-tier sales talent in ANZ.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;C Level Profile:\u0026lt;/strong\u0026gt; Proven experience managing a ANZ new logo portfolio. You understand the business nuances of the key customer segments and industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Curiosity \u0026amp;amp; Business alignment :\u0026lt;/strong\u0026gt; You possess a deep interest in Observability, AI, and Automation. You can clearly align the technical aspect of the solution with the business value discussion and ensure your team executes in a similar manner.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Consumption Model Expertise:\u0026lt;/strong\u0026gt; Direct experience with consumption-based billing models would be beneficial to help you understand how to drive value that leads to higher consumption and higher value.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;#-L1-AD1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026298008,"name":"Enterprise","child_ids":[],"parent_id":4026037008}],"offices":[{"id":4014401008,"name":"Victoria","location":"Victoria","child_ids":[],"parent_id":4014339008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5429208008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4550656008,"location":{"name":"New York City, New York, USA"},"metadata":[{"id":4963144008,"name":"Country","value":"United States of America","value_type":"single_select"},{"id":4963143008,"name":"State","value":"New York","value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Marketing","value_type":"single_select"}],"id":5429208008,"updated_at":"2026-09-21T10:17:23-04:00","requisition_id":"R0000847","title":"Senior Product Marketing Manager (Logs) ","company_name":"New Relic","first_published":"2026-09-18T17:05:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic is looking for a technically fluent Senior Product Marketing Manager to own product marketing for Logs, one of the most strategic parts of our observability. In this role you will define how the market understands New Relic Logs, from positioning and messaging through launches, enablement, and competitive differentiation and you will be the person marketing, Product, and the field turn to when the conversation turns to log management, log analytics, and telemetry cost.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role for a product marketer who is equally comfortable going deep with engineers on ingest pipelines, parsing rules, OpenTelemetry, and query performance as standing in front of a customer or a sales kickoff audience explaining why it matters. Logs are where observability meets cost, scale, and AI, and the buyer is increasingly forced to choose between keeping all their data and keeping their budget. If you want to own that narrative in a fast-moving category and see your messaging show up directly in pipeline and adoption, we want to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Responsible for Logs positioning and messaging: define and maintain the core positioning, messaging, and narrative for New Relic Logs across buyer personas and ensure it is applied consistently across web, campaigns, sales conversations, and analyst interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead Logs launches: Own end-to-end Logs launches, including tiering, messaging, content, enablement, and launch metrics, partnering with Product Management, Demand Generation, Corporate Communications, and Enablement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build sales enablement that gets used: Create the pitch decks, narratives, discovery questions, objection handling, first-call decks, and talk tracks that help sellers and solution consultants run credible logs conversations, and drive adoption of that content across the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help with competitive differentiation: Partner with Competitive Intelligence to develop technically accurate Logs differentiation against leading solutions and translate it into battlecards, and displacement plays.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive pricing, packaging, and cost narrative: Serve as the product marketing voice on Logs pricing and packaging, including data ingest and retention economics, tiering and data management strategies, and the cost-control story that is central to how logs are bought today.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create content: produce the solution briefs, blogs, webinars, demos, customer stories, and reference architectures that make the Logs value proposition concrete and defensible, grounded in real customer outcomes and measurable results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know the buyer and the market: Own the voice of the customer for Logs through customer and prospect conversations, win/loss input, market research, and usage data, and feed those insights back into roadmap, messaging, and segment priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent New Relic Logs externally and internally at customer briefings, executive and field readouts, analyst inquiries, and industry events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and report the metrics that show Logs product marketing is working, including pipeline contribution, attach and adoption rates, ingest growth, and enablement utilization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4–6 years of product marketing or closely related go-to-market experience in the observability space, with a strong preference for log management, monitoring, or AIOps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical foundation: Bachelor’s degree in a technical or related discipline, or equivalent hands-on technical experience, with sufficient depth in log analytics, retention and tiering and to engage directly with product and engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ownership of product launches end-to-end, from positioning and messaging through enablement and post-launch measurement, with clear results you can speak to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A portfolio of messaging and content you personally wrote positioning frameworks, solution briefs, pitch decks, battlecards, or technical blogs, that was adopted and used by the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with the ability to translate complex technical capability into clear, compelling narratives for both practitioners and executives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to partner cross-functionally with Product Management, Sales, Demand Generation, Enablement, Competitive Intelligence, and Analyst Relations, and to operate autonomously in a fast-moving environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with data: able to use product usage, pipeline, and market data to prioritize work and demonstrate impact.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;Experience using AI tools or agentic workflows to accelerate research, content production, or enablement is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;#LI-JH1 #LI-REMOTE\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$146,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$182,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026328008,"name":"Product Marketing","child_ids":[],"parent_id":4026036008}],"offices":[{"id":4014381008,"name":"New York","location":"New York","child_ids":[],"parent_id":4014338008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5418504008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4545371008,"location":{"name":"Atlanta, Georgia, USA; Portland, Oregon, USA; San Francisco, California, USA; Toronto, Canada"},"metadata":[{"id":4963144008,"name":"Country","value":"Canada","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Business Operations","value_type":"single_select"}],"id":5418504008,"updated_at":"2026-09-17T16:32:51-04:00","requisition_id":"R0000835","title":"Senior Revenue Operations Manager - GTM Business Planning","company_name":"New Relic","first_published":"2026-09-15T16:52:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;New Relic is looking for a \u0026lt;strong\u0026gt;Senior Revenue Operations Manager – GTM Business Planning\u0026lt;/strong\u0026gt; to own the operating system behind how we plan, pay, and scale our Go-To-Market (GTM) organization. Sitting at the intersection of Sales, Finance, and Systems, you will architect the annual GTM plan, design incentive compensation programs, and govern processes across quota, territory, and comp data.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;GTM Planning \u0026amp;amp; Architecture:\u0026lt;/strong\u0026gt; Own the annual planning cycle end-to-end, building capacity models and territory frameworks to ensure optimal market coverage and alignment with targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Incentive Compensation Design:\u0026lt;/strong\u0026gt; Partner with FP\u0026amp;amp;A to architect and govern financially sound sales incentive plans and compensation policies that motivate seller behavior, drive strategic priorities, and eliminate payout leakage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quota Management \u0026amp;amp; Strategy:\u0026lt;/strong\u0026gt; Establish fair quota methodologies, manage ongoing adjustments for transfers/hires, and evaluate rep productivity to handle market shifts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operations \u0026amp;amp; Governance:\u0026lt;/strong\u0026gt; Govern monthly sales compensation data within Salesforce and downstream systems to maintain audit-ready accuracy across territories and quotas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Systems \u0026amp;amp; Automation:\u0026lt;/strong\u0026gt; Own the deployment of annual territories and quotas in Salesforce, drive the roadmap for GTM planning systems, and lead automation initiatives to eliminate manual effort and scale operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;This Role Requires\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;B2B SaaS Experience:\u0026lt;/strong\u0026gt; 6–8+ years in Revenue/Sales Operations, Sales Comp, FP\u0026amp;amp;A, or GTM Strategy within high-growth, consumption-based B2B SaaS technology companies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Annual Planning Execution:\u0026lt;/strong\u0026gt; Demonstrated success leading annual GTM planning cycles end-to-end (capacity modeling, territory carving, quota setting, and Salesforce deployment).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytics \u0026amp;amp; Technical Proficiency: \u0026lt;/strong\u0026gt;Advanced expertise in financial modeling (Excel/Google Sheets), business intelligence platforms (Looker, Tableau), and Salesforce architecture (flow automation, custom objects, and schemas). Proven background collaborating with IT and Business Applications teams on CRM data structures and process automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builder \u0026amp;amp; Leadership Mindset:\u0026lt;/strong\u0026gt; A \u0026quot;zero-to-one\u0026quot; operator skilled at building scalable GTM systems, translating vague business problems into technical workflows, and leading cross-functional projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication \u0026amp;amp; Education:\u0026lt;/strong\u0026gt; Exceptional stakeholder management and executive presentation skills, paired with a BS/BA degree in Business, Finance, Economics, or a quantitative field.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Bonus Points If You Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI-powered GTM tools for predictive scoring, forecasting, or territory carving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intermediate SQL skills and experience with Snowflake or AWS data pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced degree (MBA or related master\u0026#39;s).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-\u0026lt;em\u0026gt;KM #LI-Remote\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$131,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$164,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026296008,"name":"Sales, Operations","child_ids":[],"parent_id":4026037008}],"offices":[{"id":4014357008,"name":"Canada","location":"Canada","child_ids":[4029046008,4029126008],"parent_id":4014335008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5426078008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4549172008,"location":{"name":"Dublin, Ireland"},"metadata":[{"id":4963144008,"name":"Country","value":"United Kingdom","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Business Operations","value_type":"single_select"}],"id":5426078008,"updated_at":"2026-09-21T12:23:07-04:00","requisition_id":"158","title":"Senior Revenue Operations Manager - GTM Systems and Automation","company_name":"New Relic","first_published":"2026-09-16T15:35:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Opportunity:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you driven by the challenge of turning complex operational processes into seamless, high-performing systems? New Relic is looking for a Senior Revenue Operations Manager to own the technical and automation engine behind our Go-To-Market (GTM) organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the GTM Planning \u0026amp;amp; Process team, you will sit right at the intersection of business strategy, field execution, and cutting-edge technology. You will serve as a strategic partner across our revenue organization, eliminating operational friction, scaling systems, and building solutions that directly impact our growth trajectory.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;GTM Strategy \u0026amp;amp; Automation:\u0026lt;/strong\u0026gt; Drive the GTM technology roadmap (including Salesforce, Clay, and Salesloft). You will pilot emerging AI capabilities and transform manual steps into efficient, automated workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Execution \u0026amp;amp; Quality:\u0026lt;/strong\u0026gt; Partner with cross-functional stakeholders to gather requirements and translate business needs into clear user stories, technical specs, and UAT testing plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Governance \u0026amp;amp; Analytics:\u0026lt;/strong\u0026gt; Define key system-level performance metrics, build automated dashboards, and collaborate with Data \u0026amp;amp; Analytics to maintain a trusted source of truth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; Change Management:\u0026lt;/strong\u0026gt; Guide field adoption of new system features by creating clear documentation, leading enablement sessions, and executing change management strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Alignment:\u0026lt;/strong\u0026gt; Work closely with Marketing, Sales Operations, and Customer Adoption to streamline business rules and build a customer lifecycle (from initial land, onboarding, and adoption, to value realization and expansion)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This Role Requires:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in B2B SaaS across Revenue Operations, Field Sales Ops, or GTM Systems Architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong functional understanding of Salesforce (including how data flows and integrates between systems) alongside Business Intelligence tools like Tableau or advanced Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading cross-functional projects, writing detailed user stories, and managing delivery using Agile/Scrum methodologies in Jira.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong builder mindset with a knack for translating qualitative business needs into scalable technical designs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant professional experience or a Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with modern GTM tools such as Salesforce CPQ, LeanData, or Clay.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to implementing AI capabilities for predictive scoring or automated routing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical SQL skills and familiarity with Snowflake or AWS data pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An advanced degree (such as an MBA or related Master\u0026#39;s degree).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-\u0026lt;em\u0026gt;KM\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$131,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$164,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026296008,"name":"Sales, Operations","child_ids":[],"parent_id":4026037008}],"offices":[{"id":4029086008,"name":"London","location":null,"child_ids":[],"parent_id":4014355008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5418501008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4545370008,"location":{"name":"Atlanta, Georgia, USA; Portland, Oregon, USA; San Francisco, California, USA; Toronto, Canada"},"metadata":[{"id":4963144008,"name":"Country","value":"United States of America","value_type":"single_select"},{"id":4963143008,"name":"State","value":"California","value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Business Operations","value_type":"single_select"}],"id":5418501008,"updated_at":"2026-09-17T16:32:35-04:00","requisition_id":"R0000833","title":"Senior Revenue Operations Manager - GTM Systems and Automation","company_name":"New Relic","first_published":"2026-09-15T16:53:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Opportunity:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you driven by the challenge of turning complex operational processes into seamless, high-performing systems? New Relic is looking for a Senior Revenue Operations Manager to own the technical and automation engine behind our Go-To-Market (GTM) organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As part of the GTM Planning \u0026amp;amp; Process team, you will sit right at the intersection of business strategy, field execution, and cutting-edge technology. You will serve as a strategic partner across our revenue organization, eliminating operational friction, scaling systems, and building solutions that directly impact our growth trajectory.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;GTM Strategy \u0026amp;amp; Automation:\u0026lt;/strong\u0026gt; Drive the GTM technology roadmap (including Salesforce, Clay, and Salesloft). You will pilot emerging AI capabilities and transform manual steps into efficient, automated workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Execution \u0026amp;amp; Quality:\u0026lt;/strong\u0026gt; Partner with cross-functional stakeholders to gather requirements and translate business needs into clear user stories, technical specs, and UAT testing plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Governance \u0026amp;amp; Analytics:\u0026lt;/strong\u0026gt; Define key system-level performance metrics, build automated dashboards, and collaborate with Data \u0026amp;amp; Analytics to maintain a trusted source of truth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enablement \u0026amp;amp; Change Management:\u0026lt;/strong\u0026gt; Guide field adoption of new system features by creating clear documentation, leading enablement sessions, and executing change management strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Alignment:\u0026lt;/strong\u0026gt; Work closely with Marketing, Sales Operations, and Customer Adoption to streamline business rules and build a customer lifecycle (from initial land, onboarding, and adoption, to value realization and expansion)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This Role Requires:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6 to 8+ years of experience in B2B SaaS across Revenue Operations, Field Sales Ops, or GTM Systems Architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong functional understanding of Salesforce (including how data flows and integrates between systems) alongside Business Intelligence tools like Tableau or advanced Excel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading cross-functional projects, writing detailed user stories, and managing delivery using Agile/Scrum methodologies in Jira.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong builder mindset with a knack for translating qualitative business needs into scalable technical designs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant professional experience or a Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with modern GTM tools such as Salesforce CPQ, LeanData, or Clay.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to implementing AI capabilities for predictive scoring or automated routing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical SQL skills and familiarity with Snowflake or AWS data pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An advanced degree (such as an MBA or related Master\u0026#39;s degree).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-\u0026lt;em\u0026gt;KM #LI-Remote\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$131,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$164,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026296008,"name":"Sales, Operations","child_ids":[],"parent_id":4026037008}],"offices":[{"id":4014359008,"name":"California","location":"California","child_ids":[],"parent_id":4014338008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5409871008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4541079008,"location":{"name":"San Francisco, California, USA"},"metadata":[{"id":4963144008,"name":"Country","value":"United States of America","value_type":"single_select"},{"id":4963143008,"name":"State","value":"California","value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Finance","value_type":"single_select"}],"id":5409871008,"updated_at":"2026-09-17T17:00:06-04:00","requisition_id":"R0000822","title":"Senior Revenue Recognition Accountant","company_name":"New Relic","first_published":"2026-09-10T17:50:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you looking for a high-impact finance role that offers true flexibility? We are seeking a Revenue Accountant to join our team in a \u0026lt;strong\u0026gt;fully remote capacity\u0026lt;/strong\u0026gt;. In this role, you will be a key contributor to our Revenue Accounting team, supporting day-to-day revenue operations and helping maintain our financial processes. This is an exciting opportunity to build your technical accounting skills in a fast-paced environment while working collaboratively across teams. If you thrive in a dynamic, remote setting and are eager to learn and grow, this is the role for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support the Close:\u0026lt;/strong\u0026gt; Assist with the revenue-related month-end close process, helping ensure financial reporting is accurate and completed on schedule.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contract Analysis:\u0026lt;/strong\u0026gt; Help review customer contracts and non-standard terms to support proper revenue recognition in line with company policies.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Financial Schedules:\u0026lt;/strong\u0026gt; Prepare and reconcile revenue schedules, including deferred revenue and contract assets/liabilities, under guidance from senior team members.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Process Support:\u0026lt;/strong\u0026gt; Support continuous improvement efforts within Order-to-Cash processes and assist with SOX audit compliance tasks.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Collaborate on ad-hoc accounting tasks and projects, delivering reliable analysis and support to the team.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This Role Requires:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solid Foundation:\u0026lt;/strong\u0026gt; 5+\u0026amp;nbsp; years of relevant accounting experience,\u0026amp;nbsp;Bachelor\u0026#39;s degree in Accounting or Finance; Master’s degree in Taxation preferred.\u0026amp;nbsp;CPA license is required.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ASC 606 Knowledge:\u0026lt;/strong\u0026gt; Strong foundational understanding of US GAAP and ASC 606 principles.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Self-Motivation:\u0026lt;/strong\u0026gt; Strong organizational skills with the ability to manage task timelines effectively in a remote environment.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Team Collaboration:\u0026lt;/strong\u0026gt; Good written and verbal communication skills with a collaborative, team-oriented mindset.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Industry Experience:\u0026lt;/strong\u0026gt; Previous experience navigating SaaS or consumption-based revenue models.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Toolkit:\u0026lt;/strong\u0026gt; Familiarity with NetSuite, Zuora, or Salesforce CPQ.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-\u0026lt;em\u0026gt;KM1 #LI-Remote\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$102,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$128,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026285008,"name":"Finance","child_ids":[],"parent_id":4026033008}],"offices":[{"id":4014359008,"name":"California","location":"California","child_ids":[],"parent_id":4014338008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5378856008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4526864008,"location":{"name":"Bangalore, India"},"metadata":[{"id":4963144008,"name":"Country","value":"India","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Technical Support","value_type":"single_select"}],"id":5378856008,"updated_at":"2026-09-15T19:35:43-04:00","requisition_id":"R0000755","title":"Senior Salesforce Developer, Service Cloud","company_name":"New Relic","first_published":"2026-08-11T01:51:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner and consult with business stakeholders to identify and define requirements, design and build complex, performant business-critical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and optimize core Service Cloud features, including Omni-Channel, Lightning Service Console, Case Management, Entitlements, Milestones, Salesforce Knowledge and Experience Cloud.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and build robust, highly scalable integrations between Salesforce and complex third-party enterprise systems (e.g., CTI/telephony systems, Jira \u0026amp;amp; other external systems).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with our US-based team, ensuring a few hours of overlap with Pacific Standard Time (PST) to facilitate seamless communication and project coordination.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive defining, estimating, and shaping technical approaches/solutions using best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customize the Salesforce platform using declarative and coded approaches including Lightning Pages, Flow Builder, APEX triggers and classes, and Lightning Components\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute integration strategies to connect Salesforce with various systems, applications, and data sources, ensuring seamless data flow and business process automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor, troubleshoot and resolve issues promptly, improve performance, and enhance the overall user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Author and maintain documentation of implementations and integration configurations, protocols, and best practices, and provide training and support to end-users and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role requires :\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s Degree in Computer Science, Management Information Systems or the equivalent related experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on development in Salesforce development, includes \u0026lt;strong\u0026gt;Service Cloud \u0026amp;amp; Experience Cloud, \u0026lt;/strong\u0026gt;from business requirements assessment to solutions as well as coordinating/leading solution design, development/configuration, and deployment using Salesforce Service Cloud features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with \u0026lt;strong\u0026gt;Salesforce Omni Channel, Chat, Entitlements and Milestones.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Salesforce Development experience (Apex, Trigger, Lightning Web Components and SOQL/SOQL) with proven track record of successful project delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in developing customer-facing interfaces using HTML, CSS, JavaScript and UI frameworks within Lightning components.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent systems integration experience with REST, Web Services APIs and third-party applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience automation process with Flows and Salesforce Sharing \u0026amp;amp; Security model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of object-oriented concepts, application design principles and design patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using effective methodologies (e.g. Agile, test-driven development) and continuous development tools (e.g. SFDX, GIT, Jenkins, Ant etc)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work autonomously and organize your own time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and oral communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Certifications (Salesforce Platform Developer, Platform Developer II or Salesforce Service Cloud Certification) are a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce AgentForce, Data360 are a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026281008,"name":"Global Technical Support","child_ids":[],"parent_id":4026035008}],"offices":[{"id":4014402008,"name":"Bangalore","location":"Bangalore","child_ids":[],"parent_id":4014341008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5116768008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4426389008,"location":{"name":"Bangalore, India"},"metadata":[{"id":4963144008,"name":"Country","value":"India","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Engineering","value_type":"single_select"}],"id":5116768008,"updated_at":"2026-09-15T19:35:39-04:00","requisition_id":"R0000335","title":"Senior Software Engineer - Kubernetes Orchestration - (R0000335) Bangalore","company_name":"New Relic","first_published":"2026-02-13T03:23:05-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer within the Container Fabric (CF) organization, you will be a key driver in evolving New Relic’s global internal platform. We are looking for an operations-heavy engineer with 5–8 years of relevant experience who can leverage open-source and custom tooling to orchestrate and maintain large-scale Kubernetes environments. You will play a \u0026quot;Captain\u0026quot; role—leading critical deliverables and mentoring junior engineers while maintaining the reliability of our global fleet.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Architectural Leadership:\u0026lt;/strong\u0026gt; Drive the design and implementation of internal tools, specifically focusing on Kubernetes Operators and Controllers to automate resource management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform Orchestration:\u0026lt;/strong\u0026gt; Lead complex, large-scale infrastructure shifts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Excellence:\u0026lt;/strong\u0026gt; Take ownership of incident response, author comprehensive retrospectives, and implement systemic hardening to prevent recurrence using advanced overcommit strategies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;This Role Requires\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 5–8 years in a DevOps, Site Reliability, or Infrastructure Engineering role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Kubernetes Mastery:\u0026lt;/strong\u0026gt; Deep internals knowledge of Kubernetes and hands-on experience writing custom operators.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tooling Proficiency:\u0026lt;/strong\u0026gt; Strong experience building production-grade tools and services, specifically for infrastructure automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operations-Heavy Mindset:\u0026lt;/strong\u0026gt; A proven track record of Day 1/Day 2 operations for a large-scale Kubernetes fleet, handling high-severity incidents, and improving SLA compliance through automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud Infrastructure:\u0026lt;/strong\u0026gt; Multi-cloud experience, including familiarity with cloud-native tools and managing OS migrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentorship:\u0026lt;/strong\u0026gt; Ability to lead projects as a \u0026quot;Captain,\u0026quot; providing technical direction and unblocking team members across different time zones.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;A Huge Plus (Bonus Points)\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We don\u0026#39;t expect you to know everything, but we would love it if you have experience with:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Golang:\u0026lt;/strong\u0026gt; A basic ability to read, navigate, and understand Golang code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advanced Autoscaling:\u0026lt;/strong\u0026gt; Experience implementing advanced autoscaling strategies and efficiency optimizations using tools like \u0026lt;strong\u0026gt;Karpenter\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Infrastructure as Code \u0026amp;amp; Control Planes:\u0026lt;/strong\u0026gt; Hands-on experience with \u0026lt;strong\u0026gt;Terraform \u0026lt;/strong\u0026gt;or \u0026lt;strong\u0026gt;Crossplane\u0026lt;/strong\u0026gt; and \u0026lt;strong\u0026gt;Cluster API\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;GitOps \u0026amp;amp; CI/CD:\u0026lt;/strong\u0026gt; Experience deploying and managing platform infrastructure via \u0026lt;strong\u0026gt;Argo CD\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud Providers:\u0026lt;/strong\u0026gt; Strong working knowledge of managing resources within \u0026lt;strong\u0026gt;AWS\u0026lt;/strong\u0026gt; and \u0026lt;strong\u0026gt;Azure\u0026lt;/strong\u0026gt; environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026336008,"name":"Telemetry Data Platform","child_ids":[],"parent_id":4026038008}],"offices":[{"id":4014402008,"name":"Bangalore","location":"Bangalore","child_ids":[],"parent_id":4014341008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5367467008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4521158008,"location":{"name":"Melbourne, Australia"},"metadata":[{"id":4963144008,"name":"Country","value":"Australia","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5367467008,"updated_at":"2026-09-15T19:35:42-04:00","requisition_id":"R0000739","title":"Senior Solution Consultant","company_name":"New Relic","first_published":"2026-07-27T03:19:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Senior Solutions Consultant\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you have that special mix of DNA that makes an extraordinary Senior Solutions Consultant (SSC) – the blend of great business savvy and technical prowess – then we are a match made in heaven!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a key member of our New Relic Solutions Consulting (NRSC) team, you will be responsible for understanding a client’s business challenge and technical environment through deep levels of discovery and engagement. You will present technology solutions to solve these business challenges and build confidence in the New Relic platform capabilities through value alignment and clear differentiation. As the domain expert on New Relic you will help drive the ‘Technical Win’ in accounts by removing all technical objections in the sales cycle through your depth of technology skills and business acumen to provide clear business value.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be responsible for driving revenue for our New Relic platform with the the support and partnership of Sales, Product Management and our executive team. This role requires a hands-on solution consultant who can go wide and deep on solution positioning, differentiation and value during sales cycles.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be the Technical lead for New Relic prospects (new logos) and customers and own the technical strategic direction in the account through an advanced ability to develop, position and provide product-centric and value-centric solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will focus on partnering with the Sales Account Executives to generate new revenue by taking technical ownership of the opportunity pursuits throughout the sales cycle for prospects (new logos) and expansion into new groups and/or new capabilities for existing customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Solutions Consultant must possess a winning combination of business and technical skills, the ability to present and demonstrate our solutions to a broad spectrum of audiences from IT to business, and be able to build strong relationships and handle technical objections and issues throughout the sales cycle. Ultimately, the Solutions Consultants needs to be a trusted advisor both to internal partners as well as to our technical customers and C-Level Executives alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop deep expertise of New Relic products and services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with sales for effective qualification (technical and business) for prospects (new logos) and expansion opportunities with existing customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead value and solution discovery workshops to determine customers\u0026#39; challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create compelling Technical Proofs through demonstrations, presentations, workshops and business value assets to align our solution and value with customer initiatives, needs and business challenges to get customer buy-in and support for the proposed strategic/technical solution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and present provocative points of view to showcase the current and future potential of customers standardizing on the New Relic platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and successfully execute proof-of- concept and pilot engagements to showcase New Relic value proposition aligned to customers business metrics/outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and resolve critical business/technical issues from customers, partners and colleagues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Directly contribute in achieving revenue goals set for the assigned respective territory.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will also:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate as part of a broader account team to strategize and address business and technical problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share and learn best practices and re-usable assets with other Solutions Consultants to enhance the quality and efficiency of the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide feedback to product management about product enhancements that can address customer needs and guide additional value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on competitive analysis and market differentiation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong working relationships with key customer stakeholders and executives and help create champions for New Relic within the customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support marketing initiatives such as speaking at industry events, executive briefings, user groups, conferences and signing up customer references as well as social media campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pre-sales experience and/or in similar customer-facing technical roles (8+ years desirable)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience and understanding of monitoring and observability including experience with: AWS, GCP, Azure, DevOps, CI/CD, AIOps, logging, data analytics and visualization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with open source technologies including Prometheus, Grafana, Opencensus, ELK is desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Development experience in one or more of the following languages – Java, .NET, Ruby, C/C++, Python, JavaScript, React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear understanding of cloud architecture, networking, Infrastructure as Code, serverless computing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written, verbal, presentation and interpersonal skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of value based selling in customer facing roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong balance of sales, business and technical skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with enterprise customers, especially in the following industry verticals : Digital Natives, ECommerce/Retail, Healthcare, Media and Entertainment, Telco, Financial Services, Gaming, Hospitality and Travel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion and energy for technology and a desire to learn\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AD2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026297008,"name":"Technical Solution Sales","child_ids":[],"parent_id":4026035008}],"offices":[{"id":4014401008,"name":"Victoria","location":"Victoria","child_ids":[],"parent_id":4014339008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5430930008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4551546008,"location":{"name":"Bangkok City, Thailand"},"metadata":[{"id":4963144008,"name":"Country","value":"Thailand","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5430930008,"updated_at":"2026-09-22T02:14:24-04:00","requisition_id":"R0000852","title":"Senior Solutions Consultant","company_name":"New Relic","first_published":"2026-09-22T02:14:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Opportunity:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique chance to be at the forefront of New Relic\u0026#39;s growth in Thailand. We\u0026#39;re seeking our very first technical expert on the ground to lead our award-winning Observability platform\u0026#39;s presence in the region. Ideally, you\u0026#39;ll be based in or around \u0026lt;strong\u0026gt;Bangkok\u0026lt;/strong\u0026gt;. This is a \u0026lt;strong\u0026gt;remote-first\u0026lt;/strong\u0026gt; role, offering you the flexibility to work from your preferred location while still requiring the ability to collaborate in person with the team and customers as needed. You will be the foundational member of a new team, working hand-in-glove with two experienced Account Executives to establish our presence and drive significant technical wins across the region.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As our Senior Observability Presales Engineer (or Senior Solutions Consultant) you will bring a rare combination of \u0026lt;strong\u0026gt;deep technical expertise and strong presales acumen\u0026lt;/strong\u0026gt; to deliver transformative outcomes for customers. This role is about more than just selling software; it’s about shaping New Relic’s future in the SEA market and empowering businesses to eliminate digital disruptions.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the lead technical expert for New Relic in Thailand, owning and driving technical presales engagements from qualification through to a successful close.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work in close partnership with our regional Account Executives, providing crucial technical sales support and strategy to win new business and expand existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture trusted relationships with customers and prospects, becoming their go-to advisor for their observability strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver engaging and impactful product demonstrations, Proof of Value workshops, and compelling business justifications that showcase New Relic\u0026#39;s power.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evangelise New Relic\u0026#39;s innovative capabilities and be the voice of our customers, providing invaluable feedback to our product and engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;This Role Requires:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fluent proficiency in both Thai and English\u0026lt;/strong\u0026gt; is essential, as the role will have a major focus on the Thai market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong understanding of how customers work with hyperscaler software, specifically \u0026lt;strong\u0026gt;AWS\u0026lt;/strong\u0026gt; and \u0026lt;strong\u0026gt;Azure\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven \u0026lt;strong\u0026gt;presales or consulting experience\u0026lt;/strong\u0026gt;, including the ability to independently lead and manage complex enterprise engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across the various layers of enterprise technology, from user experience to modern cloud applications and infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A solid grasp of native cloud technologies such as Kubernetes, containers, microservices, SRE, DevOps, and CI/CD.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with performance monitoring tools (infrastructure, application, web or mobile, network, user experience, CX).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional stakeholder management and customer engagement skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Direct experience in \u0026lt;strong\u0026gt;Observability\u0026lt;/strong\u0026gt; is highly preferred, but if you have a background in \u0026lt;strong\u0026gt;software security\u0026lt;/strong\u0026gt; (not hardware or networks), that would also be highly valued.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An understanding of Otel or Software Consumption pricing models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in the \u0026lt;strong\u0026gt;FinTech or Financial Services\u0026lt;/strong\u0026gt; sector.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with \u0026lt;strong\u0026gt;SAP technology\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A background in mobile device platforms and architectures (iOS \u0026amp;amp; Android).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor\u0026#39;s degree in Engineering, Computer Science, or an equivalent field.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026297008,"name":"Technical Solution Sales","child_ids":[],"parent_id":4026035008}],"offices":[{"id":4049411008,"name":"Thailand","location":"Thailand","child_ids":[4044825008],"parent_id":4014336008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5405091008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4538636008,"location":{"name":"Barcelona, Spain"},"metadata":[{"id":4963144008,"name":"Country","value":"Spain","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Engineering","value_type":"single_select"}],"id":5405091008,"updated_at":"2026-09-15T19:35:44-04:00","requisition_id":"R0000810","title":"Software Engineer 2 - Streaming Services","company_name":"New Relic","first_published":"2026-08-26T12:10:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Streaming Services team is responsible for routing and replicating New Relic\u0026#39;s platform data through globally distributed cloud environments in a high-throughput, low-latency, and cost-aware streaming pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our streaming services process and route over a billion messages per minute across different continents, regions, and cloud providers, serving New Relic’s customer experience by making it easy for development teams to prioritize reliability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will collaborate with this globally distributed team to develop expertise and best practices for New Relic development teams to operate highly reliable streaming services.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own, build, maintain, and scale our streaming services and their support tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in an on-call rotation and bake stability into everything, continually seeking automation opportunities for built-in reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in architectural definitions with a high degree of innovation and creativity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and improve your team processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop automation and tooling to make our services more scalable and reliable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use available innovation time to bring your creative ideas to life.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience developing back-end services that use Flink, Kafka, or other streaming platforms. Large scale is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in writing software in Java, and you are not afraid of adapting, learning, and working with different languages and frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with distributed systems, concurrency, and scaling in a production environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being comfortable in a fast-paced environment focused on delivering production code at a regular cadence using Agile techniques, tools, and methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Having a collaborative work style that includes colleagues in important decisions and leads to shared code ownership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in English.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Apache Flink.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing software in production Kubernetes environments at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using New Relic or similar solutions for service and infrastructure observability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are excited, not intimidated, by high-throughput data systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026336008,"name":"Telemetry Data Platform","child_ids":[],"parent_id":4026038008}],"offices":[{"id":4014352008,"name":"Spain","location":"Spain","child_ids":[4029083008],"parent_id":4014337008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5371209008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4522885008,"location":{"name":"Barcelona, Spain"},"metadata":[{"id":4963144008,"name":"Country","value":"Spain","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":null,"value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":null,"value_type":"single_select"}],"id":5371209008,"updated_at":"2026-09-15T19:35:42-04:00","requisition_id":"R0000748","title":"Software Engineer II","company_name":"New Relic","first_published":"2026-08-12T06:26:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As a Software Engineer within the Container Fabric (CF) organization, you will be a key driver in evolving New Relic’s global internal platform. We are looking for an operations-heavy engineer with a proven track record of building and scaling resilient infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform Orchestration: \u0026lt;/strong\u0026gt;Work on a large-scale K8s infrastructure platform, ensuring high availability and performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Automation: \u0026lt;/strong\u0026gt;Drive the evolution of internal tooling to streamline platform delivery.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience: \u0026lt;/strong\u0026gt;Solid hands-on background in DevOps, Site Reliability, or Infrastructure Engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Kubernetes Mastery: \u0026lt;/strong\u0026gt;Deep internal knowledge of K8s primitives (Deployments, StatefulSets, Services) and hands-on experience writing custom Kubernetes Operators.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Golang Proficiency: \u0026lt;/strong\u0026gt;Proficiency in Go, specifically for infrastructure automation and systems programming.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operations-Heavy Mindset: \u0026lt;/strong\u0026gt;A proven track record of managing production environments and handling high-severity incidents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud Infrastructure: \u0026lt;/strong\u0026gt;Hands-on experience with cloud-native scaling tools (e.g., Karpenter, Cluster API) and Day 1/Day 2 operations of K8s clusters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tooling: \u0026lt;/strong\u0026gt;Familiarity with Helm and GitOps workflows (e.g., ArgoCD or Flux).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026336008,"name":"Telemetry Data Platform","child_ids":[],"parent_id":4026038008}],"offices":[{"id":4014352008,"name":"Spain","location":"Spain","child_ids":[4029083008],"parent_id":4014337008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5380573008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4527730008,"location":{"name":"Barcelona, Spain"},"metadata":[{"id":4963144008,"name":"Country","value":"Spain","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Engineering","value_type":"single_select"}],"id":5380573008,"updated_at":"2026-09-15T19:35:43-04:00","requisition_id":"R0000751","title":"Software Engineer II","company_name":"New Relic","first_published":"2026-08-10T05:01:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.5; text-align: justify;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;At New Relic, we provide our customers real-time insights so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand, and tackle issues, analyze performance, and get the most out of their software and infrastructure. This is a unique opportunity to shape the future of observability while pioneering the next generation of engineering: we are actively revolutionizing how we build software by embedding modern, agent-powered workflows directly into our daily development lifecycle. You’ll tackle complex distributed systems problems while helping drive internal innovation on the frontlines of AI-assisted engineering.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.5; text-align: justify;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.5; text-align: justify;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;This position is for the Service Architecture Intelligence team. You will be building, improving, and maintaining a distributed service architecture capable of ingesting large volumes of data, analyzing spans and traces, and publishing them downstream so the UI can offer an exceptional experience to our customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.5; text-align: justify;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;We work with data at scale, and our pipeline is built with a diverse tech stack (Java, Kafka, Redis, public cloud services, and more). You will work alongside a team of talented engineers solving complex distributed systems challenges. If you\u0026#39;re passionate about performance and scale, and want to contribute to one of the largest and fastest-growing observability platforms while co-creating the future of AI-driven development workflows, we want to hear from you.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.5; text-align: justify;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;We are remote-first, with team members distributed across several locations, but we have a strong presence in Barcelona and we often take advantage of our lovely offices.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.5; text-align: justify;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul style=\u0026quot;text-align: justify;\u0026quot;\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Build, maintain, and scale backend services and their support tools using modern engineering practices.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Pioneer, test, and integrate advanced AI agents and AI-powered workflows into everyday engineering operations; from code generation and automated testing to architecture planning, code reviews, and production troubleshooting.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Work closely with product and sibling teams to understand product specifications and influence the roadmap for the Service Architecture Intelligence products at New Relic.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Create automation and tooling to make our systems more scalable, easier to deploy.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Work in an agile environment with a DevOps approach, where teams build and maintain their own software, including participating in on-call rotations.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Champion continuous workflow innovation by evaluating emerging AI agent capabilities and helping set the standard for team-wide adoption.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Embrace a culture of technical excellence, continuous learning, and shared knowledge.\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.5; text-align: justify;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul style=\u0026quot;text-align: justify;\u0026quot;\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Experience with distributed systems, concurrency, and scaling in production environments.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Strong experience writing software in OOP languages (Java is a must) and comfort adapting to different languages and frameworks.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Familiarity with asynchronous programming techniques: streams, event-based flows, task queues, and message queues.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Active experience using, integrating, and mastering modern AI coding assistants and AI agents in your engineering workflow, alongside a clear mindset of continuous workflow innovation.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Comfort working in a fast-paced environment focused on delivering high-quality production code at a regular cadence using Agile methodologies.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;A collaborative work style that includes colleagues in important decisions and leads to shared code ownership.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Adaptability in a rapidly changing industry and a proactive drive to push the boundaries of modern software tools.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Proficiency in English.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.5; text-align: justify;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul style=\u0026quot;text-align: justify;\u0026quot;\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Proven experience evaluating, benchmarking, or developing custom agentic AI tools, prompt workflows, or developer automation scripts.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Contributions to open source projects.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Deep understanding of the value that build and test automation brings to development team efficiency and reliability, with a passion for applying these techniques.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Experience setting up and managing observability tools.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Experience in technical mentorship and supporting colleagues\u0026#39; skill development.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.5; text-align: justify;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026321008,"name":"UX Platform","child_ids":[],"parent_id":4026038008}],"offices":[{"id":4014352008,"name":"Spain","location":"Spain","child_ids":[4029083008],"parent_id":4014337008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5356493008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4517064008,"location":{"name":"Barcelona, Spain"},"metadata":[{"id":4963144008,"name":"Country","value":"Spain","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Engineering","value_type":"single_select"}],"id":5356493008,"updated_at":"2026-09-17T10:46:59-04:00","requisition_id":"R0000702","title":"Software Engineer II - Backend","company_name":"New Relic","first_published":"2026-07-16T05:36:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At New Relic, we provide our customers real-time insights so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand, and tackle issues, analyze performance, and get the most out of their software and infrastructure. This is a great opportunity to shape the future of observability, work on complex and interesting problems, and empower companies to thrive in an AI-first world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is for the Distributed Tracing Pipeline team. You will be building, improving, and maintaining a distributed service architecture capable of ingesting large volumes of data, analyzing spans and traces, and publishing them downstream so the UI can query this data to offer an exceptional experience to our customers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We work with data at scale, and our pipeline is built with a diverse tech stack (Kotlin, Java, Kafka, Redis, public cloud services, and more). You will work with a team of talented engineers, solving complex distributed system challenges and delivering solutions for our customers. If you\u0026#39;re passionate about scale and want to contribute to one of the largest and fastest-growing observability platforms in the market, we want to hear from you. We are a fast-growing software company that cares about our product and culture.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build, maintain, and scale backend services and their support tools\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in architectural definitions with a high degree of innovation and creativity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with product and experience teams to understand product specifications and influence the roadmap for the distributed tracing product at New Relic\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create automation and tooling to make our systems more scalable and easier to deploy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work in an agile environment with a DevOps approach, teams build and maintain their own software, including participating in on-call rotations\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI tools to accelerate your development workflow, from writing and reviewing code to investigating production issues and help the team adopt what works\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embrace a culture of technical excellence and shared knowledge\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with distributed systems, concurrency, and scaling in production environments\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience writing software in OOP languages (Kotlin, Java, Go, etc.) and comfort adapting to different languages and frameworks\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with asynchronous programming techniques: streams, event-based flows, task queues, message queues\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working in a fast-paced environment focused on delivering production code at a regular cadence using Agile techniques, tools, and methodologies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative work style that includes colleagues in important decisions and leads to shared code ownership\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptability in a rapidly changing industry, curiosity about AI and readiness to enhance your development workflow\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in English\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contributions to open source projects\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of the value that build and test automation brings to development team efficiency and reliability, with passion for applying these techniques\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with OpenTelemetry or related industry knowledge\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in technical mentorship and supporting colleagues\u0026#39; skill development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026336008,"name":"Telemetry Data Platform","child_ids":[],"parent_id":4026038008}],"offices":[{"id":4014352008,"name":"Spain","location":"Spain","child_ids":[4029083008],"parent_id":4014337008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5368437008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4521542008,"location":{"name":"Hyderabad, India"},"metadata":[{"id":4963144008,"name":"Country","value":"India","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Engineering","value_type":"single_select"}],"id":5368437008,"updated_at":"2026-09-15T19:35:42-04:00","requisition_id":"R0000738","title":"Software Engineer Manager (Database Observability)","company_name":"New Relic","first_published":"2026-08-05T02:36:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Database Observability is a critical pillar of New Relic\u0026#39;s platform strategy. We are looking for an experienced \u0026lt;strong\u0026gt;Engineering Manager (M3)\u0026lt;/strong\u0026gt; to lead a senior, high-performing team building next-generation Database Observability products. Your team will own the entire lifecycle of critical telemetry data flows from lightweight database agents and high-throughput ingestion pipelines to intelligent DB recommendation engines and autonomous DB AI Agents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will lead a team that includes senior and Lead-level engineers with deep domain expertise in distributed systems and AI. Your primary value will come from setting strategic technical direction, enabling their best work, and fostering a high-accountability culture while partnering closely with Product and Design to deliver features that directly drive New Relic\u0026#39;s Database Observability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a full-stack engineering team (6–8 engineers) spanning backend systems, database telemetry, agent engineering, and UI workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own end-to-end delivery sprint planning, roadmap execution, system quality, and operational excellence for critical database ingestion and recommendation pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide the team in harnessing cutting-edge AI technologies including Agentic AI, MCP, and LLMs to evolve database observability from passive monitoring to automated, AI-driven diagnostics and remediation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive architectural discussions around high-throughput, low-latency ingestion, streaming telemetry (Kafka), and database agent development, holding the team to high engineering excellence standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Product Management and Design to translate high-level vision into actionable, well-engineered execution plans..\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hire, mentor, and grow engineers at every level. Set clear expectations, manage performance equitably, and build a visible talent pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a strong DevOps culture where teams own what they ship ensuring robust monitoring, incident response, CI/CD automation, and high reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion modern engineering workflows, including AI-assisted development tools (Claude Code, Cursor, Copilot) to accelerate delivery and spec-driven development.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;10+ years\u0026lt;/strong\u0026gt; of total software engineering experience with \u0026lt;strong\u0026gt;2+ years\u0026lt;/strong\u0026gt; directly managing engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of coaching, guiding, and retaining individual contributors ,enabling domain experts rather than directing them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep technical background in backend and distributed systems (Go, Java, Python, or equivalent) with the ability to engage credibly in architecture discussions around high throughput, low latency, and data pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foundational understanding of database engines (Relational and NoSQL) and the challenges of safely collecting performance metrics under heavy production loads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of delivering complex, multi-quarter technical initiatives on time with high quality, alongside experience managing team health, technical debt, and performance expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, direct, and transparent communication style effective at aligning senior engineers, cross-functional partners, and executive stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern practices including CI/CD, microservices, containerization (Docker, Kubernetes), and production observability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in Observability, Database Engineering, SRE, or Performance Tuning domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to Agentic AI, LLM application architecture, or Model Context Protocol (MCP).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time streaming architectures (Apache Kafka) and database collector/agent design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with OpenTelemetry (OTel) standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active experience guiding teams through AI-assisted development practices (e.g., spec-driven development using Claude Code, Copilot, Cursor).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of managing teams through rapid scaling or ground-up product launches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Kafka, GraphQL, or distributed data systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to AI-assisted development practices (spec-driven dev, Claude Code, Copilot)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join Us:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be part of a forward-thinking team working with cutting-edge technologies in a collaborative environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to opportunities for professional growth and development, including mentorship, learning resources, and a culture that encourages continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We believe in maintaining a healthy work-life balance with flexible work hours and remote work opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026336008,"name":"Telemetry Data Platform","child_ids":[],"parent_id":4026038008}],"offices":[{"id":4014403008,"name":"Hyderabad","location":"Hyderabad","child_ids":[],"parent_id":4014341008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5178520008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4455291008,"location":{"name":"Tokyo, Japan"},"metadata":[{"id":4963144008,"name":"Country","value":"Japan","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Hybrid","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Sales","value_type":"single_select"}],"id":5178520008,"updated_at":"2026-09-15T19:35:39-04:00","requisition_id":"R0000470","title":"Technical Success Manager","company_name":"New Relic","first_published":"2026-05-15T04:34:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relicでは現在、当社の成長を支える中核メンバーとして、シニアテクニカルサクセスマネージャー（Sr Technical Success Manager）を募集しています。SREやソフトウエア開発エンジニア、インフラエンジニアなど複数のエンジニアリングロールの方々と日々ディスカッションをしていたり、統括するCTOやテックリードの方々と技術的なコミュニケーションを行う機会が多い方は大歓迎です。サービス開発/運用を実際に行っているメンバーが多く、現場での経験がすぐに役立つロールのため、社外の接客の経験が浅い場合でもご安心ください。オンボードのためのトレーニングも揃っています。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Technical Success Managerの主な業務は、New Relicの営業、Solutions Consultant、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的にご利用いただくためのご契約後の活用促進や業務改善の支援を行うことです。また、既存のお客様の活用状況を分析し、様々な社員がデータドリブンで動けるた、めの環境整備も行っています。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;当社のTechnical Success Managerとして、さまざまな業界やシステムに対する技術的なサポートをすることで、多種の技術やお客様のビジネスニーズ、市場動向を把握することができます。ご契約後のお客様の成長を助けながら信頼関係を築き、お客様の成功とビジネス業績の改善を好循環で回していくというカスタマーサクセスの本質を体現するエキサイティングなキャリアを築くことが可能です。当社には、これまでの活動を通じて培われた豊富な成功実績とノウハウがあります。お客様と密接に関わりながら、共に目標を追求することに情熱をお持ちの方のご応募を、心よりお待ちしております。\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;お客様のオンボーディング、ユーザー環境への適用、そして継続的な利用を確実なものとし、お客様を成功へ導きます。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New Relic の製品とサービスの全ての面で技術的なリーダーシップを発揮します\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New Relic を利用したリアルタイムパフォーマンスの問題解決をできるようにお客様のトレーニングを支援します\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;お客様の状況を見ながらサービス解約のリスクを特定し、そのリスクを排除するために積極的に取り組みます\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;他の Technical Support Engineer や Solution Consultant, Sales などと連携してお客様の問題を迅速に解決します\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;お客様の声を拾い、New Relic がより良いサービスを提供するために内部にフィードバックを伝えます\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;特定の業務ドメインのスペシャリストとして業界固有の課題においてチームメンバーを牽引し、個人およびチームの潜在能力の追求と拡大を促進します。計画的な能力開発を提供し、全員が最高の仕事ができる機会を確保します。\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;アプリケーションを業務で設計・開発した経験がある（バックエンド and/or フロントエンド）\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS、Azure、GCPなどのパブリッククラウドサービスを利用したシステム構築を業務で経験したことがある\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;本番等で稼働するシステムのトラブルシュートを業務でしたことがあり、問題検知から恒久対応までのトラブル管理全般を行ったことがある\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;顧客または社内の他部門のステークホルダーに対して提案・折衝したことがある\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7 年以上の IT プロフェッショナルサービス、SaaS ベンダーもしくは Customer Success に関連する経験があることが望ましい\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;大規模で複雑なお客様支援を成功に導き、顧客満足度を高めた経験 • Web/Mobile アプリケーションの開発やアーキテクチャに関する理解 • 技術的な概念や機能をビジネスニーズに適応させる能力 • お客様のビジネスの成功に興味を持ち、迅速にキャッチアップする • AWS、Azure、Cloud Foundry などのクラウドプラットフォームの経験がある 方は優遇\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3年以上にわたり、人やチームを率いて成功を収め、応答性の高いソフトウェアサポートの運用を成功させてきた経験がある。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;顧客体験の重要性を明確に説明でき、ビジネスニーズと技術的な詳細の間のギャップを埋めながら、より良い結果を得るために他者を巻き込むことができる。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;コミュニケーション能力、人事管理能力、コーチング能力を実証できる。\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;データの収集、分析、解釈能力に加え、問題の特定、定義、解決に対する情熱を持っていること。\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;複数人から構成される何らかのプロジェクトをリードした経験がある\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;イベント登壇やセミナー講師など対外的に発表した経験がある\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;社内外でのエンジニアに対する技術的なコーチング/能力開発を行った経験がある\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;英語での読み書きができる、英語のコミュニケーションができるとなお良い\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-RT #LI-Hybrid\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026297008,"name":"Technical Solution Sales","child_ids":[],"parent_id":4026035008}],"offices":[{"id":4014342008,"name":"Japan","location":"Japan","child_ids":[4029093008],"parent_id":4014336008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5399974008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4537486008,"location":{"name":"Arlington, Virginia, USA; Baltimore, Maryland, USA; Washington, District of Columbia, USA"},"metadata":[{"id":4963144008,"name":"Country","value":"United States of America","value_type":"single_select"},{"id":4963143008,"name":"State","value":"Virginia","value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Customer Solutions","value_type":"single_select"}],"id":5399974008,"updated_at":"2026-09-15T19:35:44-04:00","requisition_id":"R0000791","title":"Technical Success Manager - Public Sector","company_name":"New Relic","first_published":"2026-08-31T20:29:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Technical Success Manager (TSM) working for our Public Sector team at New Relic, you can optimize your blend of technical knowledge, problem solving skills, and teamwork to take care of and grow our customer base in a meaningful way.\u0026amp;nbsp; While you will work closely with our larger account teams, at New Relic a TSM is more than a technical resource to the sales team. You will own the technical success and post sales relationships for our valued customers. You will nurture New Relic’s strategic direction and vision, as well as promote and support new product directions on behalf of your customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will be customer-obsessed to ensure our customers become lifelong proponents of the New Relic platform and will help achieve this by owning technical relationships, solving technical problems in real-time, and owning your account base from a technical perspective.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own customer adoption, onboarding, and continued success at your customer base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document adoption and success\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead all aspects of the adoption, optimization, and integration of New Relic’s products within customers’ business infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a joint partner with Sales to identify revenue opportunities through the upsell of new services and contract renewals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Voice support for new product features \u0026amp;amp; provide customer feedback to New Relic product management and engineering groups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a deep understanding of the customer’s business as well as their technical environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead interactive product demonstrations for diverse audiences, showcasing key workflows and answering real-time technical inquiries to drive platform adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;As this is a field-based role you will need to enjoy some travel, extensive travel opportunities for those that want to.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of demonstrated pre or post sales experience within the software industry or working directly for a Public Sector organization (ie. Government Agency, Municipal Department, Public Utility, or State/Federal Enterprise).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An interest in or previous experience of performance monitoring tools (infrastructure, application, web or mobile, user experience)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical background and sales/customer orientation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A desire to learn new technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to keep up to date project plans and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity in one or more of the following development languages - Java, .Net, Ruby, C, Python, Node.js, Golang\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to and/or interest in cloud technologies: Kubernetes, containers, microservices, DevOps, CI/CD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in mobile device platforms \u0026amp;amp; architectures (IOS \u0026amp;amp; Android)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Engineering/Computer Science or equivalent desirable\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-MM1\u0026amp;nbsp;#LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated On-Target Earnings Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$149,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026297008,"name":"Technical Solution Sales","child_ids":[],"parent_id":4026035008}],"offices":[{"id":4014392008,"name":"Virginia","location":"Virginia","child_ids":[],"parent_id":4014338008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5404728008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4538507008,"location":{"name":"Dublin, Ireland"},"metadata":[{"id":4963144008,"name":"Country","value":"Ireland","value_type":"single_select"},{"id":4963143008,"name":"State","value":null,"value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Technical Support","value_type":"single_select"}],"id":5404728008,"updated_at":"2026-09-15T19:35:44-04:00","requisition_id":"R0000760","title":"Technical Support Manager","company_name":"New Relic","first_published":"2026-08-26T11:12:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for an experienced Technical Support Manager to cultivate and lead a collaborative, deeply technical engineering team dedicated to delivering an exceptional, memorable customer experience. Working closely with the Vice President of EMEA \u0026amp;amp; APJ Support Engineering, this leader will hold accountability for their team\u0026#39;s operational goals while partnering across the wider customer experience landscape, including Engineering, Product, and Go-To-Market (GTM) teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our management team thrives on a foundation of equity, growth, and intersectional diversity. We are committed to building an environment where everyone can bring their authentic selves to work. We value leaders who possess a track record of learning from complex challenges, fostering positive culture, and showing deep dedication to the success of others.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Empower \u0026amp;amp; Develop:\u0026lt;/strong\u0026gt; Coach and mentor a highly skilled team of support engineers, facilitating individual career progression and fostering a team dynamic where everyone has the opportunity to do their best work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Leadership:\u0026lt;/strong\u0026gt; Guide day-to-day operations to ensure team structures adapt dynamically to evolving customer and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Collaboration:\u0026lt;/strong\u0026gt; Partner with the global Support Management cohort to collectively achieve service level objectives and champion initiatives that drive customer satisfaction and supportability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advocate for the Customer:\u0026lt;/strong\u0026gt; Act as a dependable point of contact for customer escalations, ensuring critical issues are effectively resourced, investigated, and brought to a timely resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Progress:\u0026lt;/strong\u0026gt; Lead cross-functional programs and projects, iterating on operational strategies to simplify processes and deliver high-impact business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Continuity:\u0026lt;/strong\u0026gt; Participate in an on-call rotation to maintain premier service delivery standards.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven Management Expertise:\u0026lt;/strong\u0026gt; Proven experience in leading people, nurturing talent, and running operational strategies for responsive technical support teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Inclusive Leadership Focus:\u0026lt;/strong\u0026gt; A clear dedication to cultivating a supportive, positive culture where metrics are balanced with employee satisfaction and collaborative growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Problem Solving:\u0026lt;/strong\u0026gt; Proficiency in gathering, interpreting, and leveraging data to identify systemic problems, optimize workflows, and drive continuous process improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Empathetic Communication:\u0026lt;/strong\u0026gt; Strong interpersonal and coaching skills, with the ability to bridge technical complexities and business requirements while bringing teams along on strategic journeys.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;System Familiarity:\u0026lt;/strong\u0026gt; Practical experience navigating enterprise operational platforms and customer support ecosystems (such as Salesforce, ServiceCloud, Google Workspace, or Tableau).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience managing support delivery within a high-tech, fast-growth SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven capability collaborating with international or multi-functional stakeholders to align product roadmaps with customer health indicators.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with software industry trends, modern observability solutions, or Application Performance Management (APM) systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026281008,"name":"Global Technical Support","child_ids":[],"parent_id":4026035008}],"offices":[{"id":4014349008,"name":"Ireland","location":"Ireland","child_ids":[4029092008],"parent_id":4014337008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/newrelic/jobs/5357453008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4517370008,"location":{"name":"Atlanta, Georgia, USA; Portland, Oregon, USA; Vancouver, Washington, USA"},"metadata":[{"id":4963144008,"name":"Country","value":"United States of America","value_type":"single_select"},{"id":4963143008,"name":"State","value":"Oregon","value_type":"single_select"},{"id":5232622008,"name":"Work Arrangement","value":"Remote","value_type":"single_select"},{"id":4963187008,"name":"Area of interest","value":"Finance","value_type":"single_select"}],"id":5357453008,"updated_at":"2026-09-17T16:39:59-04:00","requisition_id":"R0000721","title":"Treasury Manager","company_name":"New Relic","first_published":"2026-07-20T18:06:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we\u0026#39;re looking for passionate people to join our mission. If you\u0026#39;re ready to help the world\u0026#39;s best companies optimize their digital applications, we invite you to explore a career with us!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Your opportunity\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a dynamic, analytical, and execution-oriented Treasury Manager to own and elevate our treasury operations and contribute to the development and execution of Treasury strategy. This isn\u0026#39;t a role for someone who just wants to maintain the status quo—we need a builder. You will be responsible for managing day-to-day cash operations, liquidity, and debt management, while actively designing, setting up, and modernizing our banking \u0026amp;amp; treasury management systems infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is operational and strategic at the same time. You will partner closely with teams across the entire organization to help streamline and scale treasury-related processes. If you thrive in a fast-paced, dynamic and challenging environment, we want to talk to you.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;Treasury Operations \u0026amp;amp; Liquidity Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cash \u0026amp;amp; Liquidity:\u0026lt;/strong\u0026gt; Manage daily cash management \u0026amp;amp; treasury operations, ensuring optimal liquidity levels across all entities while positioning the company for growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Credit Facility Management:\u0026lt;/strong\u0026gt; Manage credit facility activities and support the lender-related processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Forecasting:\u0026lt;/strong\u0026gt; Build, maintain, and continuously improve robust short-term cash flow forecasts.\u0026amp;nbsp; Implement improvements to help automate workflows and upstream processes to make short-term forecasting more efficient and accurate.\u0026amp;nbsp; Support long-term liquidity planning exercises.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;KYC \u0026amp;amp; Compliance\u0026lt;/strong\u0026gt;:\u0026amp;nbsp; Support treasury-related KYC and compliance requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Banking Infrastructure \u0026amp;amp; Systems\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Banking Infrastructure:\u0026lt;/strong\u0026gt; Set up and maintain global banking services, platforms, and bank accounts while recommending and implementing improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Automation:\u0026lt;/strong\u0026gt; Identify and execute opportunities to improve treasury processes while leveraging technology to automate workflows, reduce manual intervention, and mitigate risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Portal Management:\u0026lt;/strong\u0026gt; Administer global banking portals and platforms, ensuring secure and seamless access controls are in place.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Project Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stakeholder Partnership:\u0026lt;/strong\u0026gt; Deliver operationally excellent Treasury support to internal stakeholders through effective collaboration.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Project Delivery:\u0026lt;/strong\u0026gt; Execute treasury-related projects from conception to completion, managing timelines, cross-functional dependencies, and change management.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;This role requires\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Treasury Tenure:\u0026lt;/strong\u0026gt; 5+ years of progressive experience in banking or treasury areas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tech Stack:\u0026lt;/strong\u0026gt; Proficiency with modern banking portals, treasury management systems (TMS) and working experience with ERPs (e.g. Oracle, SAP or Netsuite) in Treasury-related areas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advanced Financial Modelling:\u0026lt;/strong\u0026gt; Exceptional proficiency in Google Sheets or Excel, with a proven track record of building sophisticated, scalable, and automated financial models that turn complex data into clear, actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; Analytics:\u0026lt;/strong\u0026gt; Strong data literacy. Hands-on experience working with data architecture, including querying with SQL and navigating data warehouses like Snowflake.\u0026amp;nbsp; Proven experience taking this raw information and turning it into actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A resilient, strategic builder and clear communicator:\u0026lt;/strong\u0026gt; You possess a distinct passion for creating order out of ambiguity and a resourceful, practical approach to problem-solving. You naturally challenge the status quo using analytical critical thinking to balance immediate needs with long-term vision, whilst effortlessly articulating complex concepts to both technical and non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1.2;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Finance Experience:\u0026lt;/strong\u0026gt;\u0026amp;nbsp; Experience in banking, finance/accounting operations and/or FP\u0026amp;amp;A areas a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Tools\u0026lt;/strong\u0026gt;:\u0026amp;nbsp; General working knowledge of AI tools such as Gemini, Claude or OpenAI.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience working comfortably in a highly hands-on environment where you are happy to roll up your sleeves and dive into the details. While not strictly required, prior experience within a sponsor-owned private company or the technology sector is a distinct plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;Please note that visa sponsorship is not available for this position.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026amp;nbsp;#LI-JH1 #LI-Remote\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Estimated Base Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$126,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$158,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to \u0026lt;a href=\u0026quot;mailto:resume@newrelic.com\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;resume@newrelic.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our hiring process\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;San Francisco Fair Chance Ordinance\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Review our Applicant Privacy Notice at\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;https://newrelic.com/termsandconditions/applicant-privacy-policy\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026285008,"name":"Finance","child_ids":[],"parent_id":4026033008}],"offices":[{"id":4014384008,"name":"Oregon","location":"Oregon","child_ids":[],"parent_id":4014338008}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":51}}