{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/neweratechnology/jobs/8578580002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6340034002,"location":{"name":"South Bend, IN"},"metadata":[{"id":98070952002,"name":"Location Type","value":"New Era Field Tech","value_type":"single_select"},{"id":100097374002,"name":"Career Category","value":"Technical","value_type":"single_select"}],"id":8578580002,"updated_at":"2026-06-04T09:58:00-04:00","requisition_id":"1718","title":"Advanced AV Installation Technician","company_name":"New Era Tech","first_published":"2026-06-04T09:58:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Advanced AV Installation Technician\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;position with New Era Technology offers you the following:\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;FREE Medical, Dental and Vision benefits\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;401K match\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Generous PTO\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;*** At this time, we are unable to offer visa sponsorship for this position. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;New Era Technology is seeking an \u0026lt;strong\u0026gt;Advanced AV Installation Technician\u0026lt;/strong\u0026gt; to support complex audiovisual systems integration projects across commercial environments. This senior‑level role is responsible for installing, configuring, commissioning, and servicing professional audio, video, control, and collaboration systems while ensuring exceptional quality, safety, and customer satisfaction.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is ideal for an experienced technician who can independently execute complex installations, lead and direct onsite crews, and act as a technical authority in the field.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Installing, configuring, and commissioning professional AV systems, including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Video conferencing solutions (Microsoft Teams Rooms, Zoom Rooms, Webex)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Large‑format displays, video walls, and projection systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DSP‑based audio systems and sound reinforcement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrated AV control systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interpret and work from wiring diagrams, schematics, blueprints, rack elevations, and signal flow drawings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform custom fabrication and termination of:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Structured cabling (CAT6/CAT6A)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fiber optic, audio, and control cabling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment rack build‑outs, dressing, and labeling\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize diagnostic tools such as spectrum analyzers, multi‑meters, and cable verifiers/certifiers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot complex AV systems during installation and post‑deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead, direct, and coordinate onsite installation crews, including subcontractors and junior technicians\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assign tasks, monitor progress, and ensure work meets project plans, schedules, and quality standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate and safely work from ladders, lifts, and MEWPs (Mobile Elevating Work Platforms) as required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with preventive maintenance and service calls for internal and external customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately complete service tickets, documentation, and inventory tracking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain working knowledge of company software systems used for daily operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure full compliance with company and customer safety programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a professional jobsite demeanor and provide excellent customer service\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Required Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–5+ years of professional AV or Pro Audio installation experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience leading installation crews or acting as a lead technician\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong working knowledge of:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Audio, video, and control systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AV signal flow, termination standards, and integration best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with professional rack fabrication and structured cabling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to independently manage tasks and drive projects to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with PC or Apple computers and business software (e.g., Microsoft Office)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid and current driver’s license\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to safely operate MEWPs / aerial lifts (certification preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CTS or CTS‑I\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Certifications (Not Required)\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Crestron, Q‑SYS, Biamp, or similar manufacturer certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;OSHA 10 or OSHA 30\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Core Competencies\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong leadership and crew coordination skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional, punctual, organized, and detail‑focused\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced troubleshooting and problem‑solving ability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superior customer service skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage multiple tasks and deadlines under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative team mindset with strong interpersonal communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commitment to safety, quality, and best‑practice installation standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Physical \u0026amp;amp; Work Requirements\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift and move equipment 60 lbs. or more on a repetitive basis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to stand and work on concrete floors for extended periods\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift materials from floor height to overhead during installations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to climb and work at heights more than 25 feet\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to operate ladders, lifts, and MEWPs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work conducted on construction sites, finished spaces, shop environments, and outdoors as required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Typical work hours are 7:00 AM – 3:30 PM; overtime, weekends, and alternate shifts may be required based on project demands\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Travel \u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Travel is determined on a project basis. While most projects revolve around the South Bend geographic location, state/out of state travel may be required.\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;HOURLY PAY:\u0026amp;nbsp;\u0026lt;/strong\u0026gt; $35.00 - $39.00 depending upon experience.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(236, 240, 241);\u0026quot;\u0026gt;#LI-DL1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4134393002,"name":"PS31- Professional Services - Collaboration","child_ids":[],"parent_id":null}],"offices":[{"id":4128837002,"name":"North America","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/neweratechnology/jobs/8561192002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6419525002,"location":{"name":"Richmond, Indiana"},"metadata":[{"id":98070952002,"name":"Location Type","value":"New Era Field Tech","value_type":"single_select"},{"id":100097374002,"name":"Career Category","value":"Technical","value_type":"single_select"}],"id":8561192002,"updated_at":"2026-05-29T09:10:45-04:00","requisition_id":"2164","title":"Life Safety Installation Technician","company_name":"New Era Tech","first_published":"2026-05-29T01:00:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The Life Safety Installation Technician will be responsible for the installation, maintenance, and service of Video Surveillance/Access Control systems, as well as assist in the installation of various low voltage systems such as fire alarm, AV, audio, paging, intercom, and nurse call. The Technician is responsible for completing projects in the most efficient and effective manner. All work must meet the highest quality standards set forth by the Company while assuring a professional and safe working environment.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;***This is a UNION position and your healthcare benefits are FREE to you.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;PRIMARY DUTIES:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Responsible for reading and understanding the Systems Integration installation process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must understand wiring diagrams, schematics, and blueprints.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must respond to all customer service-related issues promptly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for accurate service installation tickets, and inventory items.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve working knowledge of Company software and work within software systems on a day-to-day basis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work in a safe, positive manner showing respect to others and contributing to the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fully comply with Company and customer safety programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates attention to detail, accuracy, thoroughness, and dependability by following instructions and being an active listener.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapts well to changing circumstances or conditions in the field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pursues career development opportunities such as training and certification courses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Always maintain a professional attitude and appearance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keeps a clean and organized work environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adheres to all NEW ERA policies regarding dress code, safety, attendance, etc.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;COMPETENCIES:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior Video Surveillance/Access Control experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of PC and IP integration required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable transportation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with basic hand tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift and carry up to 50 pounds\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to stoop, balance, stand, walk, sit and climb and/or work on a ladder and lift.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Demands\u0026amp;nbsp; \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to stand on a concrete floor for long periods.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift and/or move equipment at least 60-pounds on a repetitive basis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to lift equipment and construction supplies from floor height to over-head while loading/unloading trucks or preparing equipment for installations, service calls, and events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to climb and work (stack, adjust, and repair) at heights in excess of 25\u0026#39; before/during installations and job sites.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to stand, walk, climb, sit and use hands and fingers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reaching, grasping and carrying activities also required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have a clean driving record and valid / current driver’s license.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to drive a company van to client sites.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;REQUIRED EDUCATION \u0026amp;amp; EXPERIENCE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Associate Degree preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 2 years experience installing, programming, and troubleshooting Video Surveillance/Access Control systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WORK ENVIRONMENT:\u0026lt;/strong\u0026gt; On-site at various client locations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;EXPECTED HOURS OF WORK:\u0026lt;/strong\u0026gt; 7:00 am – 4:00 pm Monday - Friday\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4134397002,"name":"PS50- Professional Services - Security, Physical","child_ids":[],"parent_id":null}],"offices":[{"id":4128837002,"name":"North America","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/neweratechnology/jobs/8550206002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6409276002,"location":{"name":"west chester,PA"},"metadata":[{"id":98070952002,"name":"Location Type","value":"New Era Office","value_type":"single_select"},{"id":100097374002,"name":"Career Category","value":"Project Management","value_type":"single_select"}],"id":8550206002,"updated_at":"2026-05-18T11:03:45-04:00","requisition_id":"2079","title":" Project Manger  - AV","company_name":"New Era Tech","first_published":"2026-05-18T11:03:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;New Era Technology offers: \u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;·\u0026amp;nbsp;\u0026lt;em\u0026gt;Full Benefits\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;·\u0026amp;nbsp;\u0026lt;em\u0026gt;Medical\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;·\u0026amp;nbsp;\u0026lt;em\u0026gt;Dental\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;·\u0026amp;nbsp;\u0026lt;em\u0026gt;Vision\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;·\u0026amp;nbsp;\u0026lt;em\u0026gt;401K match\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;·\u0026amp;nbsp;\u0026lt;em\u0026gt;28 PTO Days including company holidays\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;SUMMARY: \u0026amp;nbsp;\u0026lt;/strong\u0026gt;The Project Manager is responsible for leading and coordinating projects for the GVC Division including but not limited to video collaboration, life safety, and large venue solutions. This role ensures that projects are delivered on time, within scope, and within budget while maintaining high standards of quality and customer satisfaction. The Project Manager serves as the primary point of contact for clients and internal stakeholders throughout the project lifecycle.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;PRIMARY DUTIES include but not limited to:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;u\u0026gt;Project Planning \u0026amp;amp; Execution\u0026lt;/u\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define project scope, goals, and deliverables in collaboration with clients and internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage detailed project plans, schedules, and resource allocations using ERP and project management tools such as ConnectWise and Microsoft products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Schedule internal staff and subcontractors for installations and manage workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track multiple project budgets, milestones, and deliverables to maintain profitability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor project margins and profitability metrics to meet or exceed as-sold targets, identifying and resolving cost inefficiencies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee all phases of the project lifecycle—from initiation through closeout—ensuring adherence to standardized methodologies, timely delivery, budget compliance, and scope alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a regular cadence of Work-In-Progress (WIP) review meetings with team leads and managers to monitor progress and performance, supporting accurate forecasting and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the PMO Director, managers, and team leads to ensure accurate forecasting and reporting, including regular WIP reviews and updates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with integration services to optimize resource allocation throughout the project lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure clean project closeout, including transition to managed services teams for warranty execution and post-project sales or renewals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;u\u0026gt;Operational Excellence\u0026lt;/u\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage multiple projects and respond confidently to emergent changes and decisions impacting completion and profitability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify risks and develop mitigation strategies to ensure project continuity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with pre-sales and post-sales engineering to align technical execution with client needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure compliance with operational procedures, including timesheet accuracy and timely submission of all paperwork related to installations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support process improvement initiatives using data-driven insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams to resolve project issues, mitigate risks, and ensure client satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support procurement and vendor management for project-related materials and services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify potential sales opportunities through installation interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in employee reviews when requested.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strive to achieve 100% customer satisfaction at all times.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Perform other duties as assigned by management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;u\u0026gt;Quality \u0026amp;amp; Compliance\u0026lt;/u\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure all installations meet client specifications and industry standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee documentation, testing, and commissioning of AV, life safety, and security systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor installation progress through site visits and client meetings as required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain compliance with internal processes, safety protocols, and regulatory requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promote professionalism among installation staff and uphold the company’s reputation in the marketplace.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;COMPETENCIES:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience leading complex projects across multiple teams and geographies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PMP or equivalent certification preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in relevant technology project management (i.e. AV, security, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with enterprise collaboration platforms (Teams, Zoom, Webex) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of project budgeting, cost control, and profitability metrics, including payroll oversight and resource allocation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in executing operational workflows to enhance efficiency and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational \u0026amp;amp; leadership skills including mentoring and performance management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of industry standards and internal policies related to project execution, documentation, and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superior written and verbal communications skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The confidence and ability to use discretion and good judgment regarding sensitive or confidential information\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to work under pressure and with a sense of urgency to deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to multi-task, prioritize and effectively manage one’s time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commitment to maintain pace with evolving technologies and products\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;REQUIRED EDUCATION \u0026amp;amp; EXPERIENCE: \u0026lt;/strong\u0026gt;Bachelor’s Degree or equivalent experience (minimally to years).\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;EXPECTED HOURS OF WORK:\u0026lt;/strong\u0026gt; Business hours are Monday through Friday 8:00 AM to 5 PM.\u0026amp;nbsp; However, required work hours may vary depending on business needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;TRAVEL: \u0026lt;/strong\u0026gt;Travel to client sites and internal meetings as needed (estimate 25% travel required).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;LANGUAGE SKILLS:\u0026lt;/strong\u0026gt; English\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;QUALIFICATIONS:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp; \u0026lt;em\u0026gt;T\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;o perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4134393002,"name":"PS31- Professional Services - Collaboration","child_ids":[],"parent_id":null}],"offices":[{"id":4128837002,"name":"North America","location":null,"child_ids":[],"parent_id":null}]}],"meta":{"total":3}}