{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/modernhealth/jobs/8532568002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6407597002,"location":{"name":"Remote - US"},"metadata":null,"id":8532568002,"updated_at":"2026-06-04T16:23:58-04:00","requisition_id":"HC-107","title":"Client Management Associate","company_name":"Modern Health","first_published":"2026-05-01T19:15:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;Modern Health\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.modernhealth.com/\u0026quot;\u0026gt;Modern Health\u0026lt;/a\u0026gt; is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help \u0026lt;em\u0026gt;all\u0026lt;/em\u0026gt; their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;More about our culture and what you can expect when you join the team:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;“It Takes a Village” culture\u0026lt;/strong\u0026gt;. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We have an obsession to win. \u0026lt;/strong\u0026gt;We are highly ambitious and passionate about the work that we do.\u0026amp;nbsp; We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We are accountable and can rely on each other.\u0026lt;/strong\u0026gt; We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We demonstrate empathy.\u0026lt;/strong\u0026gt; We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We exhibit a bias towards action.\u0026lt;/strong\u0026gt; This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/modern-health-named-to-fast-companys-annual-list-of-the-worlds-most-innovative-companies-for-2023-301761291.html\u0026quot;\u0026gt;World’s Most Innovative Companies\u0026lt;/a\u0026gt; of 2023 by Fast Company, \u0026lt;a href=\u0026quot;https://thebusinessreport.com/the-top-25-companies-of-san-francisco-for-2023/\u0026quot;\u0026gt;Top 25 Companies of San Francisco 2023\u0026lt;/a\u0026gt;, and \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/archetype-and-welcoa-announce-winners-of-the-2023-well-being-trailblazer-awards-301880865.html\u0026quot;\u0026gt;2023 Well-Being Trailblazer Award\u0026lt;/a\u0026gt;. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you\u0026#39;re excited about a role, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Day to day, you’ll support our SMB customers through scalable channels while designing and refining automated and AI-assisted journeys that enable clients to self-serve, allowing them to obtain support and configure Modern Health without reliance on 1:1 support. As part of the SMB Client Management team, you’ll drive program adoption, retention, and growth by improving our pooled model infrastructure and collaborating with cross-functional partners to enhance self-serve experiences and bring customer insights back into the roadmap.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ideal candidates have prior experience in client management or operational roles, are comfortable working in tools like Zendesk, and enjoy using data and experimentation to improve automation and self-serve experiences. You are a proactive self-starter who can independently identify opportunities to reduce manual work, improve response quality and consistency, and scale our impact—while staying grounded in our mission to expand access to mental health care. This role reports into the Director of Client Management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is not eligible to be performed in Hawaii.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide frontline client support via Zendesk: respond to client questions and requests, triage and escalate as needed, leverage and improve macros/knowledge base content, and surface patterns and insights to drive timely, accurate resolutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Rev Ops Associate to maintain, monitor, and enhance automated client journey programs that enable clients to self-serve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor customer health using data-driven metrics to identify and escalate risk, and uncover opportunities within accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Product, Operations, Sales, and Clinical Care to advocate for clients and drive successful adoption of Modern Health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage escalations and complex client needs with patience, professionalism, and clear communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organize and lead client product demos for members to drive understanding and engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the SMB Client Manager by preparing data, insights, and materials for client conversations and strategic reviews.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are /Role Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years in a support agent or similar client support role at a technology or healthcare company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;East Coast based (Eastern Time)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with cross-functional groups and senior stakeholders across Client Success, Sales, Operations, Finance, Tech, Marketing, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excitement for building processes around new challenges: you enjoy problem-solving, have a keen attention to detail, and are motivated to drive ongoing team improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate autonomously in a fast-paced environment, taking initiative with a strong sense of urgency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal, relationship-building, and listening skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Immigration sponsorship is not available for this position. Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations (including, for example, the Form I-983 required for STEM OPT).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Bonus Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience using help desk software and remote support tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous HR, benefits or healthcare experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fundamentals:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical / Dental / Vision / Disability / Life Insurance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High Deductible Health Plan with Health Savings Account (HSA) option\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account (FSA)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to coaches and therapists through Modern Health\u0026#39;s platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous\u0026amp;nbsp;Time Off\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company-wide Collective Pause Days\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Family Support:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Parental Leave Policy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family Forming Benefit through Carrot\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family Assistance Benefit through UrbanSitter\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Professional Development:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional Development Stipend\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Financial Wellness:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Planning Benefit through Origin\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;But wait there’s more…!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Annual Wellness Stipend to use on items that promote your overall well being\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New Hire Stipend to help cover work-from-home setup costs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly Cell Phone Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 16px;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Equal Pay for Equal Work Act Information\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 1: San Francisco Bay Area and New York City Metro\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 2: All other California locations and Seattle, WA\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;TX, CT, IL, MA, NH, NJ, OR, RI, VT\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Compensation for the role will depend on a number of factors, including a candidate\u0026#39;s qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health\u0026#39;s equity program and incredible benefits package. See \u0026lt;a href=\u0026quot;https://www.modernhealth.com/careers\u0026quot;\u0026gt;our Careers page\u0026lt;/a\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 1\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$70,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$88,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 2\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$63,360\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$79,200 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 3\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$63,360\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$79,200 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 4\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$56,320\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$70,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees\u0026#39; full range of identities.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028649002,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/modernhealth/jobs/8463141002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6380502002,"location":{"name":"Remote - US"},"metadata":null,"id":8463141002,"updated_at":"2026-06-04T16:31:54-04:00","requisition_id":"HC-94","title":"Client Manager","company_name":"Modern Health","first_published":"2026-03-16T13:38:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;Modern Health\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.modernhealth.com/\u0026quot;\u0026gt;Modern Health\u0026lt;/a\u0026gt; is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help \u0026lt;em\u0026gt;all\u0026lt;/em\u0026gt; their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;More about our culture and what you can expect when you join the team:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;“It Takes a Village” culture\u0026lt;/strong\u0026gt;. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We have an obsession to win. \u0026lt;/strong\u0026gt;We are highly ambitious and passionate about the work that we do.\u0026amp;nbsp; We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We are accountable and can rely on each other.\u0026lt;/strong\u0026gt; We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We demonstrate empathy.\u0026lt;/strong\u0026gt; We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We exhibit a bias towards action.\u0026lt;/strong\u0026gt; This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/modern-health-named-to-fast-companys-annual-list-of-the-worlds-most-innovative-companies-for-2023-301761291.html\u0026quot;\u0026gt;World’s Most Innovative Companies\u0026lt;/a\u0026gt; of 2023 by Fast Company, \u0026lt;a href=\u0026quot;https://thebusinessreport.com/the-top-25-companies-of-san-francisco-for-2023/\u0026quot;\u0026gt;Top 25 Companies of San Francisco 2023\u0026lt;/a\u0026gt;, and \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/archetype-and-welcoa-announce-winners-of-the-2023-well-being-trailblazer-awards-301880865.html\u0026quot;\u0026gt;2023 Well-Being Trailblazer Award\u0026lt;/a\u0026gt;. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you\u0026#39;re excited about a role, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Client Manager, you will own Modern Health’s employer relationships from launch through contract renewal. You are responsible for partnering with Fortune 500 companies to drive product adoption and engagement, and over time client retention and growth. You partner closely with senior HR executives and business leaders, serving as product expert, strategic consultant, and mental health champion. Your partnership with Modern Health’s clients and internal product team allows us to continually improve the functionality and benefits of the platform.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ideal candidates have prior experience managing large-scale client relationships and are comfortable analyzing data and using it to make strategic and consultative recommendations. We’re looking for someone who is excited to positively impact the lives of millions in a highly visible role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is not eligible to be performed in Hawaii.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a portfolio of client accounts, serving as the face of Modern Health for our highest-priority customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage relationships with a broad range of global stakeholders including Benefit Managers, HR Executives, and consultants\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner and support sales initiatives by representing the Client Management role, organization and how we support and partner with customers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular global account meetings to refine and align customer strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Global Client Managers, if applicable, to ensure a consistent, cohesive approach across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with clients to define and execute a custom program strategy for Modern Health that integrates within their broader benefit offerings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion and drive engagement with Modern Health’s mental wellness programs, converting clients into champions who serve as references and case studies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary contact for global solution updates and upcoming developments, while acting as a local, accessible contact for escalations and urgent matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain an understanding of diverse cultural nuances that influence client interactions worldwide\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide local implementation support in conjunction with the US-based implementation team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help clients understand available training topics, delivering Benefit Overview sessions tailored to their needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and lead global QBRs/ABRs, including day-to-day reporting requests for global customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategically use data and insights to guide decision making, employing storytelling and actionable recommendations that support long-term success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage tools such as Looker, Gainsight, and Salesforce to understand and diagnose client health, identifying opportunities and risks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive success in measurable engagement and revenue outcomes, including improved wellness impact, benefits utilization, retention and renewals, and product expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Product, Operations, Sales, and Clinical Care to advocate for clients and ensure successful adoption of Modern Health\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are/ Role Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Background\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years managing client relationships or selling to HR leaders within B2B tech; experience in employer benefits and healthcare is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success strategically and autonomously managing a book of business (30+ customers across segments), including engaging with executive sponsors, senior leaders, and HR decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Language Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English is required; additional languages are a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Client Engagement \u0026amp;amp; Success\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track record of achieving high retention, adoption, renewal, and expansion metrics, including closing large expansion opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at developing and implementing account strategies to maximize customer value and drive revenue growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build strong, trusted relationships and act as a strategic advisor to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive in identifying risks, resolving issues, and ensuring timely resolutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adept at objection handling and independently negotiating with clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging presentation skills with experience leading high-visibility projects such as QBRs/ABRs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Mindset\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving and analytical skills with the ability to derive actionable insights from customer data (e.g., Salesforce, Gainsight, Looker)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to understand client business landscapes and align solutions to their goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enthusiastic about tackling new challenges and building scalable processes, with keen attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible and agile in fast-paced, cross-functional environments, with a strong sense of urgency, initiative, and independence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly coachable, receptive to feedback, and capable of offering candid feedback to peers and leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balances humility and confidence in challenging conversations while influencing cross-functional projects and advising leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious, quick to learn and share new tools, concepts, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Values \u0026amp;amp; Mission Alignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep passion for customer success with a proactive approach to solving challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine commitment to establishing the company as a trusted advisor by delivering long-term solutions to complex problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aligned with the company’s mission through a passion for improving outcomes in healthcare, benefits, and mental wellness\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Authorization:\u0026lt;/strong\u0026gt; \u0026amp;nbsp;Immigration sponsorship is not available for this position. Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations (including, for example, the Form I-983 required for STEM OPT).\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fundamentals:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical / Dental / Vision / Disability / Life Insurance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High Deductible Health Plan with Health Savings Account (HSA) option\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account (FSA)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to coaches and therapists through Modern Health\u0026#39;s platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous\u0026amp;nbsp;Time Off\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company-wide Collective Pause Days\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Family Support:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Parental Leave Policy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family Forming Benefit through Carrot\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family Assistance Benefit through UrbanSitter\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Professional Development:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional Development Stipend\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Financial Wellness:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Planning Benefit through Origin\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;But wait there’s more…!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Annual Wellness Stipend to use on items that promote your overall well being\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New Hire Stipend to help cover work-from-home setup costs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly Cell Phone Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 16px;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Equal Pay for Equal Work Act Information\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 1: San Francisco Bay Area and New York City Metro\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 2: All other California locations and Seattle, WA\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;TX, CT, IL, MA, NH, NJ, OR, RI, VT\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Compensation for the role will depend on a number of factors, including a candidate\u0026#39;s qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health\u0026#39;s equity program and incredible benefits package. See \u0026lt;a href=\u0026quot;https://www.modernhealth.com/careers\u0026quot;\u0026gt;our Careers page\u0026lt;/a\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 1\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$111,744\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$139,680 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 2\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$100,570\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$125,712 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 3\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$100,570\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$125,712 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 4\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$89,395\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$111,744 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees\u0026#39; full range of identities.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028649002,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/modernhealth/jobs/8533799002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6408137002,"location":{"name":"Remote - Singapore"},"metadata":null,"id":8533799002,"updated_at":"2026-05-01T19:41:38-04:00","requisition_id":"HC-63","title":"Client Manager (Singapore) ","company_name":"Modern Health","first_published":"2026-05-01T19:41:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;Modern Health\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.modernhealth.com/\u0026quot;\u0026gt;Modern Health\u0026lt;/a\u0026gt; is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help \u0026lt;em\u0026gt;all\u0026lt;/em\u0026gt; their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;More about our culture and what you can expect when you join the team:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;“It Takes a Village” culture\u0026lt;/strong\u0026gt;. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We have an obsession to win. \u0026lt;/strong\u0026gt;We are highly ambitious and passionate about the work that we do.\u0026amp;nbsp; We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We are accountable and can rely on each other.\u0026lt;/strong\u0026gt; We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We demonstrate empathy.\u0026lt;/strong\u0026gt; We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We exhibit a bias towards action.\u0026lt;/strong\u0026gt; This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/modern-health-named-to-fast-companys-annual-list-of-the-worlds-most-innovative-companies-for-2023-301761291.html\u0026quot;\u0026gt;World’s Most Innovative Companies\u0026lt;/a\u0026gt; of 2023 by Fast Company, \u0026lt;a href=\u0026quot;https://thebusinessreport.com/the-top-25-companies-of-san-francisco-for-2023/\u0026quot;\u0026gt;Top 25 Companies of San Francisco 2023\u0026lt;/a\u0026gt;, and \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/archetype-and-welcoa-announce-winners-of-the-2023-well-being-trailblazer-awards-301880865.html\u0026quot;\u0026gt;2023 Well-Being Trailblazer Award\u0026lt;/a\u0026gt;. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you\u0026#39;re excited about a role, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Client Success Manager, you will own Modern Health’s employer relationships from launch through contract renewal across APAC. You are responsible for partnering with Fortune 500 companies to drive product adoption and engagement, and over time client retention and growth. You partner closely with senior HR executives and business leaders, serving as product expert, strategic consultant, and mental health champion. Your partnership with Modern Health’s clients and internal product team allows us to continually improve the functionality and benefits of the platform.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role reports to the Vice President of Client Success. Ideal candidates have prior experience managing large-scale client relationships and are comfortable analyzing data and using it to make strategic and consultative recommendations. In this role you will be expected to work in your country/time zone. We’re looking for someone who is excited to positively impact the lives of millions in a highly visible role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This position is only eligible to be performed within Singapore. Candidates must be fully authorized to work in Singapore, and/or a Singaporean Resident.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a portfolio of Enterprise Accounts, serving as the face of Modern Health for our highest-priority customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage relationships with a broad range of global stakeholders including Benefit Managers, HR Executives, and consultants\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner and support sales initiatives by representing the Customer Success role, organization and how we support and partner with customers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular global account meetings to refine and align customer strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the US Customer Success Lead to ensure a consistent, cohesive approach across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with clients to define and execute a custom program strategy for Modern Health that integrates within their broader benefit offerings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion and drive engagement with Modern Health’s mental wellness programs, converting clients into champions who serve as references and case studies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary contact for global product updates and upcoming developments, while acting as a local, accessible contact for escalations and urgent matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain an understanding of diverse cultural nuances that influence client interactions worldwide\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide local implementation support in conjunction with the US-based implementation team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help clients understand available training topics, delivering Benefit Overview sessions tailored to their needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and lead global QBRs/ABRs, including day-to-day reporting requests for global customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategically use data and insights to guide decision making, employing storytelling and actionable recommendations that support long-term success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage tools such as Looker, Gainsight, and Salesforce to understand and diagnose client health, identifying opportunities and risks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive success in measurable engagement and revenue outcomes, including improved wellness impact, benefits utilization, retention and renewals, and product expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Product, Operations, Sales, and Clinical Care to advocate for clients and ensure successful adoption of Modern Health\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Background\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years managing client relationships or selling to HR leaders within B2B tech; experience in employer benefits and healthcare is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success strategically and autonomously managing a book of business (30+ customers across segments), including engaging with executive sponsors, senior leaders, and HR decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Language Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English is required; additional APAC regional languages are a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer Engagement \u0026amp;amp; Success\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track record of achieving high retention, adoption, renewal, and expansion metrics, including closing large expansion opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at developing and implementing account strategies to maximize customer value and drive revenue growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build strong, trusted relationships and act as a strategic advisor to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive in identifying risks, resolving issues, and ensuring timely resolutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adept at objection handling and independently negotiating with clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging presentation skills with experience leading high-visibility projects such as QBRs/ABRs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Mindset\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving and analytical skills with the ability to derive actionable insights from customer data (e.g., Salesforce, Gainsight, Looker)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to understand client business landscapes and align solutions to their goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enthusiastic about tackling new challenges and building scalable processes, with keen attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible and agile in fast-paced, cross-functional environments, with a strong sense of urgency, initiative, and independence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly coachable, receptive to feedback, and capable of offering candid feedback to peers and leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balances humility and confidence in challenging conversations while influencing cross-functional projects and advising leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious, quick to learn and share new tools, concepts, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Values \u0026amp;amp; Mission Alignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep passion for customer success with a proactive approach to solving challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine commitment to establishing the company as a trusted advisor by delivering long-term solutions to complex problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aligned with the company’s mission through a passion for improving outcomes in healthcare, benefits, and mental wellness\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fundamentals:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Statutory benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to coaches and therapists through Modern Health\u0026#39;s platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous Time Off\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company-wide Collective Pause Days\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Family Support:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Parental Leave Policy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Professional Development:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional Development Stipend\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;But wait there’s more…!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Annual Wellness Stipend to use on items that promote your overall well being\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New Hire Stipend to help cover work-from-home setup costs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees\u0026#39; full range of identities.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028649002,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/modernhealth/jobs/8550544002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6415224002,"location":{"name":"Remote - US"},"metadata":null,"id":8550544002,"updated_at":"2026-06-04T16:04:59-04:00","requisition_id":"HC-113","title":"Data Analyst","company_name":"Modern Health","first_published":"2026-06-04T16:04:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;Modern Health\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.modernhealth.com/\u0026quot;\u0026gt;Modern Health\u0026lt;/a\u0026gt; is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help \u0026lt;em\u0026gt;all\u0026lt;/em\u0026gt; their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;More about our culture and what you can expect when you join the team:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;“It Takes a Village” culture\u0026lt;/strong\u0026gt;. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We have an obsession to win. \u0026lt;/strong\u0026gt;We are highly ambitious and passionate about the work that we do.\u0026amp;nbsp; We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We are accountable and can rely on each other.\u0026lt;/strong\u0026gt; We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We demonstrate empathy.\u0026lt;/strong\u0026gt; We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We exhibit a bias towards action.\u0026lt;/strong\u0026gt; This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/modern-health-named-to-fast-companys-annual-list-of-the-worlds-most-innovative-companies-for-2023-301761291.html\u0026quot;\u0026gt;World’s Most Innovative Companies\u0026lt;/a\u0026gt; of 2023 by Fast Company, \u0026lt;a href=\u0026quot;https://thebusinessreport.com/the-top-25-companies-of-san-francisco-for-2023/\u0026quot;\u0026gt;Top 25 Companies of San Francisco 2023\u0026lt;/a\u0026gt;, and \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/archetype-and-welcoa-announce-winners-of-the-2023-well-being-trailblazer-awards-301880865.html\u0026quot;\u0026gt;2023 Well-Being Trailblazer Award\u0026lt;/a\u0026gt;. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you\u0026#39;re excited about a role, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is looking for a Data Analyst to join our Analytics team. The role reports into our Manager of Data Analytics and will work cross-functionally with our Go-To-Market (GTM), Clinical Strategy, and Finance teams as an embedded partner for all things data.\u0026amp;nbsp; This role is eligible for remote work within the USA, excluding Hawaii.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own and expand client-facing reporting\u0026lt;/strong\u0026gt; to help our customers understand the clinical and business value of their investment in Modern Health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and maintain the data foundation\u0026lt;/strong\u0026gt; that powers our analytics — including dbt models, metric definitions, and the pipelines that keep our data reliable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support our clinical analytics workstreams\u0026lt;/strong\u0026gt;, including outcomes reporting, ROI analyses, and compliance-related data work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with stakeholders\u0026lt;/strong\u0026gt; across Clinical Strategy, Customer Success, Finance, and RevOps to surface insights, build reliable reporting, and help the organization make better data-driven decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;We would love to hear from you if you have a genuine interest in health data and outcomes, are energized by turning complex data into clear and actionable insights, and are excited to grow your skills in a high-impact, mission-driven analytics team.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and expand client-facing reporting; simplify our data to allow Customer Success teams and clients to visualize the complete member journey and understand the value of their investment in Modern Health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and sustain our dbt codebase using SQL; write modular, well-tested models that serve as the single source of truth for key business and clinical metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify which metrics matter and how to measure them, implement those definitions in our data warehouse, and report on them via our BI tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Data Engineering to improve our data platform and advocate for upstream data quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct analyses using SQL and translate results into clear, actionable recommendations for clinical, GTM, and product stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with senior analytics team members on strategic analyses — framing the problem, performing the analysis, and recommending action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build data sources and dashboards that empower stakeholders to understand the data that matters most to them and make informed decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage ad-hoc requests from cross-functional teams — Clinical Strategy, Finance, RevOps, CS, and Sales — and identify patterns in requests as inputs to future automation and self-service tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support clinical analytics workstreams including ROI and Value-of-Investment (VOI) performance guarantee analyses, clinical outcomes reporting, and compliance-related data work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guarantee the reliability of your work through rigorous self-review, code review, and testing practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are/ Role \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in analytics, ideally with exposure to healthcare, health tech, or a clinical setting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in SQL, Python or R, dbt, statistical data analysis, and data visualization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High EQ, strong interpersonal and relationship-building skills, including comfort interfacing with internal leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with BI tooling (e.g. Looker, Tableau, Omni, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine curiosity about clinical data — you find health outcomes, member behavior, and population-level trends intrinsically interesting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with messy, ambiguous data and capable of clearly communicating limitations and assumptions in your analyses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to drive execution and demonstrated interest in strategic thinking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving skills and a willingness to roll up your sleeves to get the job done\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solution-oriented with a strong sense of ownership and drive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with the ability to present analyses concisely to non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success partnering with and explaining data and analytics concepts to non-technical team members at varying levels of seniority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about the mental health space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Humble, scrappy, highly motivated, and thrive in fast-paced environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Immigration sponsorship is not available for this position. Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations (including, for example, the Form I-983 required for STEM OPT).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Bonus Points\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have a Master’s degree in a health or analytical related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a digital health setting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with healthcare compliance frameworks (e.g., Knox Keene, HIPAA)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-growth startup experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing external-facing client reporting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Fundamentals:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Medical / Dental / Vision / Disability / Life Insurance\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;High Deductible Health Plan with Health Savings Account (HSA) option\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible Spending Account (FSA)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Access to coaches and therapists through Modern Health\u0026#39;s platform\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous Time Off\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Company-wide Collective Pause Days\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Family Support:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Parental Leave Policy\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Family Forming Benefit through Carrot\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Family Assistance Benefit through UrbanSitter\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Professional Development:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Professional Development Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Financial Wellness:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Financial Planning Benefit through Origin\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;But wait there’s more…!\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual Wellness Stipend to use on items that promote your overall well being\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;New Hire Stipend to help cover work-from-home setup costs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly Cell Phone Reimbursement \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 16px;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Equal Pay for Equal Work Act Information\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 1: San Francisco Bay Area and New York City Metro\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 2: All other California locations and Seattle, WA\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;TX, CT, IL, MA, NH, NJ, OR, RI, VT\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Compensation for the role will depend on a number of factors, including a candidate\u0026#39;s qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health\u0026#39;s equity program and incredible benefits package. See \u0026lt;a href=\u0026quot;https://www.modernhealth.com/careers\u0026quot;\u0026gt;our Careers page\u0026lt;/a\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 1\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$106,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$125,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 2\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$106,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$125,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 3\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$95,940\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$112,860 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 4\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$90,610\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$106,590 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees\u0026#39; full range of identities.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027580002,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/modernhealth/jobs/8398939002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6353073002,"location":{"name":"Remote - US"},"metadata":null,"id":8398939002,"updated_at":"2026-04-14T17:37:42-04:00","requisition_id":"HC-84","title":"Director, People Business Partner","company_name":"Modern Health","first_published":"2026-01-30T14:53:53-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;Modern Health\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.modernhealth.com/\u0026quot;\u0026gt;Modern Health\u0026lt;/a\u0026gt; is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help \u0026lt;em\u0026gt;all\u0026lt;/em\u0026gt; their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;More about our culture and what you can expect when you join the team:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;“It Takes a Village” culture\u0026lt;/strong\u0026gt;. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We have an obsession to win. \u0026lt;/strong\u0026gt;We are highly ambitious and passionate about the work that we do.\u0026amp;nbsp; We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We are accountable and can rely on each other.\u0026lt;/strong\u0026gt; We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We demonstrate empathy.\u0026lt;/strong\u0026gt; We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We exhibit a bias towards action.\u0026lt;/strong\u0026gt; This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/modern-health-named-to-fast-companys-annual-list-of-the-worlds-most-innovative-companies-for-2023-301761291.html\u0026quot;\u0026gt;World’s Most Innovative Companies\u0026lt;/a\u0026gt; of 2023 by Fast Company, \u0026lt;a href=\u0026quot;https://thebusinessreport.com/the-top-25-companies-of-san-francisco-for-2023/\u0026quot;\u0026gt;Top 25 Companies of San Francisco 2023\u0026lt;/a\u0026gt;, and \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/archetype-and-welcoa-announce-winners-of-the-2023-well-being-trailblazer-awards-301880865.html\u0026quot;\u0026gt;2023 Well-Being Trailblazer Award\u0026lt;/a\u0026gt;. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you\u0026#39;re excited about a role, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Director, People Business Partner, you will serve as a strategic thought partner to our executives and leaders. You’ll shape and execute people strategies that enable engagement, strengthen leadership, and enable business impact. You’ll provide counsel on organizational design, performance enablement, talent planning, and leadership development - balancing near-term priorities with long-term organizational health and cultural alignment. You’ll use data-driven insights and judgment to identify trends, influence decisions, and lead high-impact initiatives.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will report to our SVP, People \u0026amp;amp; Talent and partner with the People Ops and Talent teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is not eligible to be performed in Hawaii.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Serve as a strategic thought and business partner\u0026lt;/strong\u0026gt; to senior leaders, translating business goals into integrated people strategies that drive organizational health, performance, and scalability at Modern Health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design and execute progressive talent strategies\u0026lt;/strong\u0026gt; for your client groups, including performance enablement, talent reviews, succession planning, and leadership development to strengthen engagement, development, and raise the bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Coach and develop leaders\u0026lt;/strong\u0026gt; to build high-performing, inclusive teams — recognizing and rewarding top performance, addressing underperformance, and elevating leadership excellence aligned with Modern Health’s values.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead organizational design and change\u0026lt;/strong\u0026gt; efforts, partnering with leaders to build scalable structures and support smooth transitions through periods of growth and transformation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Use data and insights\u0026lt;/strong\u0026gt; to identify trends, diagnose root causes, and drive measurable improvements in team health, productivity, and employee experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive complex, cross-functional people initiatives end-to-end\u0026lt;/strong\u0026gt;, managing scoping, planning, execution, and continuous improvement of core people processes (e.g., compensation, performance management, talent development, employee relations, change management, organizational design).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion culture and employee experience\u0026lt;/strong\u0026gt;, ensuring fairness, inclusion, and consistency in decision-making, surfacing patterns in employee sentiment, and proactively strengthening engagement and trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be responsible for \u0026lt;strong\u0026gt;overall program management\u0026lt;/strong\u0026gt; for people team initiatives and roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with other People Team functions (People Ops, Recruiting) and key cross-functional stakeholders to inform the design and implementation of strategic people programs and initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a culture ambassador, fostering equity, diversity and inclusion, and belonging. Partner with and support our ERG’s.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use good judgment and utilize both qualitative and quantitative data to inform key business and people decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address, investigate and resolve employee relations issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold and promote Modern Health’s values\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;12+ years of People/HR experience, with at least 4+ years of HRBP experience partnering directly with Executive and leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;HRBP Experience partnering with Sales, Go to Market or Engineering teams is heavily preferred in this role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years experience in a People leadership role, ideally in\u0026amp;nbsp; healthcare, tech and high-growth or startup environments.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with organizational and cultural transformation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong program management acumen/skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to strike a balance between strategic partnership-building and getting things done\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable utilizing qualitative and quantitative approaches to problem solving and root cause analysis to tell a story and translate it into actionable strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent judgment and problem solving capabilities; as well as ability to make pragmatic and thoughtful decisions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep sense of empathy and understanding for the needs of diverse groups of people\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in building trusting relationships with senior leaders and cross-functional stakeholders (i.e., Finance, Legal)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An advocate for others, speaking up even when it’s difficult, and seeing others accomplish their goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organizational, facilitation, and presentation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a passion for seeing others grow through coaching, mentoring, and career development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel and work in office as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Candidates working in Rocky Mtn or Pacific time zones are strongly preferred for this role.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for more growth-minded and collaborative people to be a part of our journey in destigmatizing mental health care and providing access to all.\u0026amp;nbsp; If you’re ready to give 100% in helping us achieve our mission - we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is a primarily distributed (remote) company, headquartered in San Francisco.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Fundamentals:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Medical / Dental / Vision / Disability / Life Insurance\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;High Deductible Health Plan with Health Savings Account (HSA) option\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible Spending Account (FSA)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Access to coaches and therapists through Modern Health\u0026#39;s platform\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible Time Off\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Company-wide Collective Pause Days\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Family Support:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Parental Leave Policy\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Family Forming Benefit through Carrot\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Family Assistance Benefit through UrbanSitter\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Professional Development:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Professional Development Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Financial Wellness:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Financial Planning Benefit through Origin\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;But wait there’s more…!\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual Wellness Stipend to use on items that promote your overall well being\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;New Hire Stipend to help cover work-from-home setup costs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly Cell Phone Reimbursement \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 16px;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Equal Pay for Equal Work Act Information\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 1: San Francisco Bay Area and New York City Metro\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 2: All other California locations and Seattle, WA\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;TX, CT, IL, MA, NH, NJ, OR, RI, VT\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Compensation for the role will depend on a number of factors, including a candidate\u0026#39;s qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health\u0026#39;s equity program and incredible benefits package. See \u0026lt;a href=\u0026quot;https://www.modernhealth.com/careers\u0026quot;\u0026gt;our Careers page\u0026lt;/a\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 1\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$182,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$215,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 2\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$164,520\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$193,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 3\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$164,520\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$193,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 4\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$146,240\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$172,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees\u0026#39; full range of identities.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4052316002,"name":"People","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/modernhealth/jobs/5988719002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":null,"location":{"name":"Remote - US"},"metadata":null,"id":5988719002,"updated_at":"2025-04-01T12:32:59-04:00","requisition_id":null,"title":"Don’t see what you’re looking for?","company_name":"Modern Health","first_published":"2022-03-15T19:19:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;Modern Health\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.modernhealth.com/\u0026quot;\u0026gt;Modern Health\u0026lt;/a\u0026gt; is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help \u0026lt;em\u0026gt;all\u0026lt;/em\u0026gt; their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;More about our culture and what you can expect when you join the team:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;“It Takes a Village” culture\u0026lt;/strong\u0026gt;. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We have an obsession to win. \u0026lt;/strong\u0026gt;We are highly ambitious and passionate about the work that we do.\u0026amp;nbsp; We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We are accountable and can rely on each other.\u0026lt;/strong\u0026gt; We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We demonstrate empathy.\u0026lt;/strong\u0026gt; We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We exhibit a bias towards action.\u0026lt;/strong\u0026gt; This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/modern-health-named-to-fast-companys-annual-list-of-the-worlds-most-innovative-companies-for-2023-301761291.html\u0026quot;\u0026gt;World’s Most Innovative Companies\u0026lt;/a\u0026gt; of 2023 by Fast Company, \u0026lt;a href=\u0026quot;https://thebusinessreport.com/the-top-25-companies-of-san-francisco-for-2023/\u0026quot;\u0026gt;Top 25 Companies of San Francisco 2023\u0026lt;/a\u0026gt;, and \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/archetype-and-welcoa-announce-winners-of-the-2023-well-being-trailblazer-awards-301880865.html\u0026quot;\u0026gt;2023 Well-Being Trailblazer Award\u0026lt;/a\u0026gt;. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you\u0026#39;re excited about a role, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role-\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our Client Success Team is responsible for supporting Modern Health’s employer relationships to drive product adoption and engagement, and over time client retention and growth. Our Client Success Managers partner closely with senior HR executives and business leaders, serving as product expert, strategic consultant, and mental health champion. Setting the bar for client happiness and industry expertise, we are passionate about delivering the best experience while helping our client continuously get better at hiring.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you’re interested in joining Modern Health’s Client Success but don\u0026#39;t see an opportunity that you\u0026#39;d like to apply to, please send us your resume. We\u0026#39;ll keep your information on file and will reach out if we find a match!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees\u0026#39; full range of identities.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028649002,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/modernhealth/jobs/6394415002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":null,"location":{"name":"Remote - US"},"metadata":null,"id":6394415002,"updated_at":"2025-04-01T12:32:59-04:00","requisition_id":null,"title":"Don’t see what you’re looking for?","company_name":"Modern Health","first_published":"2022-09-16T18:37:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;Modern Health\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.modernhealth.com/\u0026quot;\u0026gt;Modern Health\u0026lt;/a\u0026gt; is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help \u0026lt;em\u0026gt;all\u0026lt;/em\u0026gt; their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;More about our culture and what you can expect when you join the team:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;“It Takes a Village” culture\u0026lt;/strong\u0026gt;. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We have an obsession to win. \u0026lt;/strong\u0026gt;We are highly ambitious and passionate about the work that we do.\u0026amp;nbsp; We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We are accountable and can rely on each other.\u0026lt;/strong\u0026gt; We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We demonstrate empathy.\u0026lt;/strong\u0026gt; We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We exhibit a bias towards action.\u0026lt;/strong\u0026gt; This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/modern-health-named-to-fast-companys-annual-list-of-the-worlds-most-innovative-companies-for-2023-301761291.html\u0026quot;\u0026gt;World’s Most Innovative Companies\u0026lt;/a\u0026gt; of 2023 by Fast Company, \u0026lt;a href=\u0026quot;https://thebusinessreport.com/the-top-25-companies-of-san-francisco-for-2023/\u0026quot;\u0026gt;Top 25 Companies of San Francisco 2023\u0026lt;/a\u0026gt;, and \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/archetype-and-welcoa-announce-winners-of-the-2023-well-being-trailblazer-awards-301880865.html\u0026quot;\u0026gt;2023 Well-Being Trailblazer Award\u0026lt;/a\u0026gt;. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you\u0026#39;re excited about a role, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;The Role-\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;If you’re interested in joining Modern Health’s Sales team but don\u0026#39;t see an opportunity that you\u0026#39;d like to apply to, please send us your resume. We\u0026#39;ll keep your information on file and will reach out if we find a match!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees\u0026#39; full range of identities.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027577002,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/modernhealth/jobs/8550516002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6415210002,"location":{"name":"Remote - US"},"metadata":null,"id":8550516002,"updated_at":"2026-06-05T12:16:54-04:00","requisition_id":"HC-108","title":"Product Designer","company_name":"Modern Health","first_published":"2026-05-18T15:09:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;Modern Health\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.modernhealth.com/\u0026quot;\u0026gt;Modern Health\u0026lt;/a\u0026gt; is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help \u0026lt;em\u0026gt;all\u0026lt;/em\u0026gt; their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;More about our culture and what you can expect when you join the team:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;“It Takes a Village” culture\u0026lt;/strong\u0026gt;. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We have an obsession to win. \u0026lt;/strong\u0026gt;We are highly ambitious and passionate about the work that we do.\u0026amp;nbsp; We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We are accountable and can rely on each other.\u0026lt;/strong\u0026gt; We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We demonstrate empathy.\u0026lt;/strong\u0026gt; We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We exhibit a bias towards action.\u0026lt;/strong\u0026gt; This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/modern-health-named-to-fast-companys-annual-list-of-the-worlds-most-innovative-companies-for-2023-301761291.html\u0026quot;\u0026gt;World’s Most Innovative Companies\u0026lt;/a\u0026gt; of 2023 by Fast Company, \u0026lt;a href=\u0026quot;https://thebusinessreport.com/the-top-25-companies-of-san-francisco-for-2023/\u0026quot;\u0026gt;Top 25 Companies of San Francisco 2023\u0026lt;/a\u0026gt;, and \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/archetype-and-welcoa-announce-winners-of-the-2023-well-being-trailblazer-awards-301880865.html\u0026quot;\u0026gt;2023 Well-Being Trailblazer Award\u0026lt;/a\u0026gt;. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you\u0026#39;re excited about a role, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Modern Health-\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.modernhealth.com/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Modern Health\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help \u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;all\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are a female-founded company, backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures. We partner with 330+ global companies like Lyft, Electronic Arts, Pixar, Clif Bar, Okta, and Udemy that are taking a proactive approach to mental health care for their employees. Modern Health has raised more than $170 million in less than two years with a valuation of $1.17 billion, making Modern Health the fastest entirely female-founded company in the U.S. to reach unicorn status.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We tripled our headcount in 2021 and as a hyper-growth company with a fully remote workforce, we prioritize our people-first culture (winning awards including Fortune\u0026#39;s Best Workplaces in the Bay Area 2021). To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—team members who live outside the Pacific time zone must be comfortable working early in the morning or late at night; all full-time employees must work at least six hours between 8 am and 5 pm Pacific time each workday.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you\u0026#39;re excited about a role, we\u0026#39;d love to hear from you!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Product Designer to join our design team. In this role, you\u0026#39;ll own the design process end-to-end, from discovery and UX flows to polished, production-ready solutions, on features that directly impact the mental health journeys of our members. You\u0026#39;ll work closely with product managers, engineers, researchers, content strategists, and our clinical team to ship experiences that are both meaningful and well-executed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a mid-level role ideal for someone with a strong foundation in interaction design who\u0026#39;s ready to take on more ownership and grow alongside a thoughtful, mission-driven team.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the full design process for features, from problem framing and discovery wireframes, research, visual design, prototyping, and handoff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with product managers to deeply understand problems, shape requirements, and co-develop solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design user-centered, accessible experiences grounded in member needs and informed by research, data, and clinical context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clear, detailed design specs and flows that address edge cases, error states, and diverse user paths\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work directly with engineers to ensure design intent is implemented accurately and collaborate throughout the build\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to our design system to maintain consistency and quality across the product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate actively in design critiques, give and receive feedback, and help raise the bar for the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with and be mentored by senior designers on the team, bringing your perspective while learning from their experience on larger strategic projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with user research, conducting interviews with users, synthesizing insights and translating them into actionable design decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance user needs with business and clinical constraints, navigating trade-offs thoughtfully and communicating decisions clearly to cross-functional partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2–4 years\u0026lt;/strong\u0026gt; of experience in product or UX design, ideally at a health tech company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A portfolio\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;that demonstrates strong visual design skills and proficiency across the full product development lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid foundation in interaction design and strong visual design skills. You\u0026#39;re comfortable designing for native mobile (iOS/Android) and web with an understanding of accessibility standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid UX process and systems thinking. You approach problems with thoughtfulness and intentionality, always designing for usability and clarity first\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient at designing and making prototypes using Figma\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to connect design work to product strategy and company priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience editing photos with Adobe Photoshop or a similar tool\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience making vector based illustrations, with the ability to work within and extend an existing illustration style, contribute to a shared library, and help shape the product\u0026#39;s visual language.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Immigration sponsorship is not available for this position. Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations (including, for example, the Form I-983 required for STEM OPT).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who you are:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’re a thoughtful collaborator who builds strong working relationships with engineers, product managers, and fellow designers, and proactively seeks feedback from each.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You care about improving mental health access and designing experiences that meet people where they are.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable being scrappy and resourceful. You can move fast on a lean team without sacrificing quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You demonstrate genuine user empathy and care about inclusion and accessibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring a growth mindset: you know where you\u0026#39;re strong, where you want to grow, and how to ask for help.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re curious about and open to exploring AI tools as part of your design practice, whether for ideation, prototyping, or improving your workflow.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with photography sourcing and an eye for imagery that feels human, inclusive, and on-brand\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in digital content design, editorial platforms, or content-forward products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in health tech or other regulated/sensitive product spaces\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits-\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Fundamentals:\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical / Dental / Vision / Disability / Life Insurance (Modern Health offers 100% coverage for employees and 75% of dependent insurance premiums)\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;High deductible health plan option with health savings account\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Access to Coaches and Therapists through Modern Health\u0026#39;s platform\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Company-wide mental health days\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited career growth opportunity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Family Support:\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Parental leave policy\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Family Forming Benefit through Carrot\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Professional Development:\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Professional Development Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Financial Wellness:\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Financial planning through Origin\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;But wait there’s more…!\u0026lt;/span\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Cell Phone Reimbursement\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual Wellness Stipend to use on items that promote your overall well being\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Mod Squad Community:\u0026amp;nbsp; Virtual events like active ERGs, holiday themed activities, team-building events and more.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 16px;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Equal Pay for Equal Work Act Information\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 1: San Francisco Bay Area and New York City Metro\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 2: All other California locations and Seattle, WA\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;TX, CT, IL, MA, NH, NJ, OR, RI, VT\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Compensation for the role will depend on a number of factors, including a candidate\u0026#39;s qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health\u0026#39;s equity program and incredible benefits package. See \u0026lt;a href=\u0026quot;https://www.modernhealth.com/careers\u0026quot;\u0026gt;our Careers page\u0026lt;/a\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 1\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$106,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$125,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 2\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$106,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$125,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 3\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$95,940\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$112,860 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 4\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$90,610\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$106,590 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees\u0026#39; full range of identities.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4064688002,"name":"Design","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/modernhealth/jobs/8451922002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6376120002,"location":{"name":"Remote - US"},"metadata":null,"id":8451922002,"updated_at":"2026-06-04T16:12:44-04:00","requisition_id":"HC-90","title":"Product Security Engineer","company_name":"Modern Health","first_published":"2026-03-05T19:21:11-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;Modern Health\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.modernhealth.com/\u0026quot;\u0026gt;Modern Health\u0026lt;/a\u0026gt; is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help \u0026lt;em\u0026gt;all\u0026lt;/em\u0026gt; their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;More about our culture and what you can expect when you join the team:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;“It Takes a Village” culture\u0026lt;/strong\u0026gt;. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We have an obsession to win. \u0026lt;/strong\u0026gt;We are highly ambitious and passionate about the work that we do.\u0026amp;nbsp; We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We are accountable and can rely on each other.\u0026lt;/strong\u0026gt; We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We demonstrate empathy.\u0026lt;/strong\u0026gt; We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We exhibit a bias towards action.\u0026lt;/strong\u0026gt; This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/modern-health-named-to-fast-companys-annual-list-of-the-worlds-most-innovative-companies-for-2023-301761291.html\u0026quot;\u0026gt;World’s Most Innovative Companies\u0026lt;/a\u0026gt; of 2023 by Fast Company, \u0026lt;a href=\u0026quot;https://thebusinessreport.com/the-top-25-companies-of-san-francisco-for-2023/\u0026quot;\u0026gt;Top 25 Companies of San Francisco 2023\u0026lt;/a\u0026gt;, and \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/archetype-and-welcoa-announce-winners-of-the-2023-well-being-trailblazer-awards-301880865.html\u0026quot;\u0026gt;2023 Well-Being Trailblazer Award\u0026lt;/a\u0026gt;. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you\u0026#39;re excited about a role, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Maintaining the security and privacy of our users is paramount to Modern Health’s mission. As a member of the security team you will have organization-wide visibility to continuously support and monitor our commitment to privacy, security, and compliance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a unique opportunity to use your engineering and security skills to make a direct impact in people\u0026#39;s lives. We need a security engineer who can pick up and understand complex technical areas quickly, mitigate risk by increasing automation in security domains, and work with other engineers to securely release and maintain software, infrastructure, and an information security management system, while always working to increase our security and compliance posture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will be part of the Product Security (ProdSec) team, report to the Head of Security, and can be based anywhere in the United States. This is a unique opportunity to be a security leader at a fast growing company, and the work done by this position will lay the foundation for security at Modern Health for years to come!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Don’t have direct security experience but are a passionate developer or Software engineer with AWS experience that is interested in Security? Please apply!\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is not eligible to be performed in Hawaii.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Analyze security vulnerabilities in web and mobile applications, determine risk levels, and drive remediations in collaboration with engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research and report on potential product threats, emerging vulnerabilities, and mitigation techniques relevant to the evolving health tech landscape.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Engineering and Product stakeholders to integrate security at every stage of the SDLC, championing secure development practices and agile delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and advocate for cost-effective solutions to address complex application and product security challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement the adoption of product security standards and best practices across the organization, influencing engineering and architecture decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Routinely test, audit, and assess the security posture of application and cloud infrastructure configurations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide engineering teams in applying secure coding standards, providing resources and actionable feedback to foster a culture of security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deploy, optimize, and manage security tooling such as SAST, DAST, Hashicorp Vault, and other industry-leading application security solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in collaborative threat modeling initiatives for new features and evolving services, ensuring proactive risk identification and reduction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct secure code reviews on services and applications built with modern frameworks and technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in planning and executing targeted penetration tests on new features, identifying and reporting vulnerabilities before production release.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate on IT security initiatives, partnering with infrastructure and operations teams to review security controls for device management, endpoint protection, access management, and overall IT hygiene.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with Cloud Security efforts by partnering with DevOps and Infrastructure teams to assess, improve, and monitor cloud architecture, security policies, and cloud-native controls to ensure secure deployment and operations of applications and services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are / Role Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You are a passionate and confident team member that takes pride and ownership in the work you do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are deeply familiar with secure software development practices, security-focused architecture, and infrastructure that aligns with product objectives and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You support the adoption of application and product security best practices across engineering teams and contribute to business-wide security initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hands-on experience with vulnerability management, secure code review, threat modeling, and industry-standard tools for application and product security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have hands-on experience with at least one scripting language (Python and/or Bash preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive in fast-paced, collaborative environments, working closely with developers, product managers, and cross-functional stakeholders to secure web and mobile applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are able to assess, prioritize, and execute on projects independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable working in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have excellent written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring 2-4 years of experience in product/application security or 1-3 years in security-focused software engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience integrating security into agile product delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Immigration sponsorship is not available for this position. Applicants must be able to maintain work authorization for the duration of employment without employer sponsorship or employer-provided training plans or attestations (including, for example, the Form I-983 required for STEM OPT).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Our stack:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS: ECS and cloud hosting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gitlab: CI/CD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python: Django, Flask, aiohttp\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data: PostgreSQL, Redis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitoring: Datadog and Sentry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;IaC: Terraform, Packer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Bonus points if you have experience in:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working at a high growth startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working on SaaS software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working in Health Tech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Software engineering experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Fundamentals:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Medical / Dental / Vision / Disability / Life Insurance\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;High Deductible Health Plan with Health Savings Account (HSA) option\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible Spending Account (FSA)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Access to coaches and therapists through Modern Health\u0026#39;s platform\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible Time Off\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Company-wide Collective Pause Days\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Family Support:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Parental Leave Policy\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Family Forming Benefit through Carrot\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Family Assistance Benefit through UrbanSitter\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Professional Development:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Professional Development Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Financial Wellness:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Financial Planning Benefit through Origin\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;But wait there’s more…!\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual Wellness Stipend to use on items that promote your overall well being\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;New Hire Stipend to help cover work-from-home setup costs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly Cell Phone Reimbursement \u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 16px;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Equal Pay for Equal Work Act Information\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 1: San Francisco Bay Area and New York City Metro\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 2: All other California locations and Seattle, WA\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;TX, CT, IL, MA, NH, NJ, OR, RI, VT\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Compensation for the role will depend on a number of factors, including a candidate\u0026#39;s qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health\u0026#39;s equity program and incredible benefits package. See \u0026lt;a href=\u0026quot;https://www.modernhealth.com/careers\u0026quot;\u0026gt;our Careers page\u0026lt;/a\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 1\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$119,300\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$140,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 2\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$119,300\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$140,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 3\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$107,370\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$126,360 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 4\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$101,405\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$119,340 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees\u0026#39; full range of identities.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027580002,"name":"Engineering","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/modernhealth/jobs/8463122002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6380495002,"location":{"name":"Remote - US"},"metadata":null,"id":8463122002,"updated_at":"2026-04-14T17:57:29-04:00","requisition_id":"HC-92","title":"Provider Experience Associate","company_name":"Modern Health","first_published":"2026-03-20T17:41:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;Modern Health\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.modernhealth.com/\u0026quot;\u0026gt;Modern Health\u0026lt;/a\u0026gt; is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help \u0026lt;em\u0026gt;all\u0026lt;/em\u0026gt; their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;More about our culture and what you can expect when you join the team:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;“It Takes a Village” culture\u0026lt;/strong\u0026gt;. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We have an obsession to win. \u0026lt;/strong\u0026gt;We are highly ambitious and passionate about the work that we do.\u0026amp;nbsp; We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We are accountable and can rely on each other.\u0026lt;/strong\u0026gt; We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We demonstrate empathy.\u0026lt;/strong\u0026gt; We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We exhibit a bias towards action.\u0026lt;/strong\u0026gt; This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/modern-health-named-to-fast-companys-annual-list-of-the-worlds-most-innovative-companies-for-2023-301761291.html\u0026quot;\u0026gt;World’s Most Innovative Companies\u0026lt;/a\u0026gt; of 2023 by Fast Company, \u0026lt;a href=\u0026quot;https://thebusinessreport.com/the-top-25-companies-of-san-francisco-for-2023/\u0026quot;\u0026gt;Top 25 Companies of San Francisco 2023\u0026lt;/a\u0026gt;, and \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/archetype-and-welcoa-announce-winners-of-the-2023-well-being-trailblazer-awards-301880865.html\u0026quot;\u0026gt;2023 Well-Being Trailblazer Award\u0026lt;/a\u0026gt;. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you\u0026#39;re excited about a role, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Join a mission-driven Provider Experience team that is focused on building an exceptional experience for our providers. The ideal candidate thrives in an environment where they are able to both help individual providers and build our operational processes that will enable the function to continue to scale. If you\u0026#39;re someone who is empathetic, curious, and comfortable working across and building multiple systems in a rapidly changing environment, you should join us!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a remote work company. This particular role is eligible for remote work from any of these states:\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot;\u0026gt;AK, AZ, AR, CO, ID, IN, IA, KS, KY, LA, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, SC, SD, TN, UT, WV, WI, WY\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Respond to provider queries in a timely and accurate way via ZenDesk, ensuring they are set up for success so they can deliver quality care to our members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify provider needs and enable providers to use specific proprietary provider tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze and report on product errors (for example, by testing different scenarios or reproducing the provider experience)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Update our internal databases with information about both member and provider accounts, technical issues, and escalations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share feature requests and effective workarounds with team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Play a central role in managing and supporting our active provider network to deliver an exceptional provider experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of the Modern Health provider journey and the various support touch points along the way\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, maintain, and improve on our tools, systems, and documentation related to provider support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams to identify process improvement opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete process improvement projects as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Experience:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2+ years in a customer-facing or support role\u0026lt;/strong\u0026gt; (e.g., operations, customer support, client services, or provider operations), with \u0026lt;strong\u0026gt;primary communication via written channels\u0026lt;/strong\u0026gt; such as email, ticketing systems, or chat.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven ability to translate complex or technical information into clear, user-friendly explanations\u0026lt;/strong\u0026gt; for non-technical audiences, demonstrated through prior responsibilities such as:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Writing step-by-step troubleshooting guidance, FAQs, or help center content, or\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handling product/platform issues and explaining resolution paths in writing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Demonstrated written communication skills\u0026lt;/strong\u0026gt;, including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Consistently accurate spelling, grammar, and punctuation, and\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to adapt tone to different audiences while maintaining professionalism and empathy.\u0026lt;br\u0026gt;(Writing samples or a short written exercise may be requested as part of the interview process.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience working in an SLA- and metrics-driven environment\u0026lt;/strong\u0026gt;, such as:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Managing a personal or shared queue with defined response and resolution time targets, and\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tracking performance against KPIs (e.g., ticket volume, response time, CSAT, quality scores).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Evidence of balancing speed with quality\u0026lt;/strong\u0026gt;, such as:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Meeting SLAs while maintaining low error rates or high quality review scores, and\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Following documented processes and double-checking work before final submission.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical and strategic mindset\u0026lt;/strong\u0026gt;, with experience:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identifying recurring issues or themes in tickets, data, or feedback, and\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proposing process, product, or documentation changes to reduce repeat questions or errors.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative working style\u0026lt;/strong\u0026gt;, demonstrated by:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partnering with cross-functional teams (e.g., Product, Engineering, Clinical, Operations) to resolve issues, and\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly summarizing problems, asking focused questions, and implementing guidance with minimal rework.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfort with tools and systems\u0026lt;/strong\u0026gt;, including:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Using ticketing/CRM or operations tools (e.g., Zendesk, Salesforce, Jira, or similar), and\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning new internal tools and workflows through documentation and self-directed exploration.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Structured thinker and a solution-oriented problem solver who has excellent organizational skills and loves checking things off your to-do list\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working across multiple technical systems and troubleshooting issues as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Takes initiative and likes to build things from scratch with little direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Works well with different kinds of people and is great at building relationships, identifying group pain points, and improving them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great Customer Service skills, Patient and composed when handling escalations and/or complex cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to thrive in a rapidly changing environment, continuously learn, and successfully manage projects with a sense of urgency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fundamentals:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical / Dental / Vision / Disability / Life Insurance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High Deductible Health Plan with Health Savings Account (HSA) option\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account (FSA)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to coaches and therapists through Modern Health\u0026#39;s platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous\u0026amp;nbsp;Time Off\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company-wide Collective Pause Days\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Family Support:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Parental Leave Policy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family Forming Benefit through Carrot\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family Assistance Benefit through UrbanSitter\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Professional Development:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional Development Stipend\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Financial Wellness:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Planning Benefit through Origin\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;But wait there’s more…!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Annual Wellness Stipend to use on items that promote your overall well being\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New Hire Stipend to help cover work-from-home setup costs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly Cell Phone Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 16px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 16px;\u0026quot;\u0026gt;Equal Pay for Equal Work Act Information\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 16px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 16px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health\u0026#39;s equity program and incredible benefits package. See \u0026lt;a href=\u0026quot;https://www.modernhealth.com/careers\u0026quot;\u0026gt;our Careers page\u0026lt;/a\u0026gt; for more information.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$46,538\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$54,740 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees\u0026#39; full range of identities.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4027578002,"name":"Operations","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/modernhealth/jobs/8462992002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6380455002,"location":{"name":"Remote - US"},"metadata":null,"id":8462992002,"updated_at":"2026-05-08T14:10:28-04:00","requisition_id":"HC-93","title":"Revenue Operations Associate","company_name":"Modern Health","first_published":"2026-03-13T17:36:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;Modern Health\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.modernhealth.com/\u0026quot;\u0026gt;Modern Health\u0026lt;/a\u0026gt; is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help \u0026lt;em\u0026gt;all\u0026lt;/em\u0026gt; their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;More about our culture and what you can expect when you join the team:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;“It Takes a Village” culture\u0026lt;/strong\u0026gt;. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We have an obsession to win. \u0026lt;/strong\u0026gt;We are highly ambitious and passionate about the work that we do.\u0026amp;nbsp; We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We are accountable and can rely on each other.\u0026lt;/strong\u0026gt; We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We demonstrate empathy.\u0026lt;/strong\u0026gt; We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We exhibit a bias towards action.\u0026lt;/strong\u0026gt; This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/modern-health-named-to-fast-companys-annual-list-of-the-worlds-most-innovative-companies-for-2023-301761291.html\u0026quot;\u0026gt;World’s Most Innovative Companies\u0026lt;/a\u0026gt; of 2023 by Fast Company, \u0026lt;a href=\u0026quot;https://thebusinessreport.com/the-top-25-companies-of-san-francisco-for-2023/\u0026quot;\u0026gt;Top 25 Companies of San Francisco 2023\u0026lt;/a\u0026gt;, and \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/archetype-and-welcoa-announce-winners-of-the-2023-well-being-trailblazer-awards-301880865.html\u0026quot;\u0026gt;2023 Well-Being Trailblazer Award\u0026lt;/a\u0026gt;. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you\u0026#39;re excited about a role, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Revenue Operations Associate will support the Revenue Operations function by owning day-to-day system administration and operational reporting across Sales, CS, \u0026amp;amp; GTM Tooling. This role sits at the intersection of systems administration, data analytics, and operational project management, ensuring the tools and reporting that power the Go-To-Market team to run efficiently and reliably.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the GTM organization continues to scale, this role will help reduce operational risk, improve system reliability, and create the capacity needed to drive automation and process improvements across the team. The RevOps Ops Associate will partner closely with cross-functional teams to improve data quality, streamline workflows, and help drive measurable retention outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will help operate and improve the systems and reporting infrastructure that supports GTM to drive retention across the business. This includes day-to-day system administration, reporting ownership, and supporting initiatives that improve operational efficiency.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as project lead for system initiatives, automation programs, and integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally to identify operational gaps and build solutions that improve efficiency\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Administer and support core GTM tooling and system workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain dashboards and operational reporting for leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Triage system issues, bugs, and operational troubleshooting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build proficiency across Salesforce and other systems to expand backend coverage and support ongoing system improvements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Over time, this role will evolve to also help drive process improvements that increase efficiency and improve retention outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You are an analytical and systems-oriented problem solver who enjoys improving processes and building operational efficiency. You are comfortable navigating data, learning new tools, and partnering cross-functionally to move initiatives forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You likely bring:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in customer success, sales, revenue operations, or a related operational role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical thinking and comfort working with data and reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A curiosity for how systems work and a willingness to learn new platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A structured, organized approach to managing projects and operational tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to troubleshoot issues and find practical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communication skills and comfort working with cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong ownership mindset and the ability to operate independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Salesforce, Gainsight, and Matik a bonus but not required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You enjoy working behind the scenes to ensure systems run smoothly and processes scale effectively, enabling Go-To-Market teams to focus on delivering great outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits-\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% coverage for Medical / Dental / Vision\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Stipend towards mental health benefits\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k plan\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible PTO\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Passionate team dedicated to making a positive impact\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Awesome office with snacks and catered lunch in the Financial District\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous parental leave policy\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Unlimited career growth opportunity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 16px;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Equal Pay for Equal Work Act Information\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 1: San Francisco Bay Area and New York City Metro\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 2: All other California locations and Seattle, WA\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;TX, CT, IL, MA, NH, NJ, OR, RI, VT\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Compensation for the role will depend on a number of factors, including a candidate\u0026#39;s qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health\u0026#39;s equity program and incredible benefits package. See \u0026lt;a href=\u0026quot;https://www.modernhealth.com/careers\u0026quot;\u0026gt;our Careers page\u0026lt;/a\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 1\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$94,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 2\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$72,540\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$85,320 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 3\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$72,540\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$85,320 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 4\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$64,480\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$75,840 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees\u0026#39; full range of identities.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4061460002,"name":"Revenue Operations \u0026 Strategy","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/modernhealth/jobs/8532530002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6407589002,"location":{"name":"Remote - US"},"metadata":null,"id":8532530002,"updated_at":"2026-05-08T11:53:18-04:00","requisition_id":"HC-106","title":"Senior Client Manager","company_name":"Modern Health","first_published":"2026-04-30T17:43:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;Modern Health\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.modernhealth.com/\u0026quot;\u0026gt;Modern Health\u0026lt;/a\u0026gt; is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help \u0026lt;em\u0026gt;all\u0026lt;/em\u0026gt; their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;More about our culture and what you can expect when you join the team:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;“It Takes a Village” culture\u0026lt;/strong\u0026gt;. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We have an obsession to win. \u0026lt;/strong\u0026gt;We are highly ambitious and passionate about the work that we do.\u0026amp;nbsp; We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We are accountable and can rely on each other.\u0026lt;/strong\u0026gt; We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We demonstrate empathy.\u0026lt;/strong\u0026gt; We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We exhibit a bias towards action.\u0026lt;/strong\u0026gt; This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/modern-health-named-to-fast-companys-annual-list-of-the-worlds-most-innovative-companies-for-2023-301761291.html\u0026quot;\u0026gt;World’s Most Innovative Companies\u0026lt;/a\u0026gt; of 2023 by Fast Company, \u0026lt;a href=\u0026quot;https://thebusinessreport.com/the-top-25-companies-of-san-francisco-for-2023/\u0026quot;\u0026gt;Top 25 Companies of San Francisco 2023\u0026lt;/a\u0026gt;, and \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/archetype-and-welcoa-announce-winners-of-the-2023-well-being-trailblazer-awards-301880865.html\u0026quot;\u0026gt;2023 Well-Being Trailblazer Award\u0026lt;/a\u0026gt;. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you\u0026#39;re excited about a role, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Client Manager, you will own Modern Health’s employer relationships from launch through contract renewal. You are responsible for partnering with Fortune 500 companies to drive product adoption and engagement, and over time client retention and growth. You partner closely with senior HR executives and business leaders, serving as product expert, strategic consultant, and mental health champion. Your partnership with Modern Health’s clients and internal product team allows us to continually improve the functionality and benefits of the platform.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ideal candidates have prior experience managing large-scale client relationships and are comfortable analyzing data and using it to make strategic and consultative recommendations. We’re looking for someone who is excited to positively impact the lives of millions in a highly visible role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is not eligible to be performed in Hawaii.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a portfolio of client accounts, serving as the face of Modern Health for our highest-priority customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage relationships with a broad range of global stakeholders including Benefit Managers, HR Executives, and consultants\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner and support sales initiatives by representing the Client Management role, organization and how we support and partner with customers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular global account meetings to refine and align customer strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Global Client Managers, if applicable, to ensure a consistent, cohesive approach across regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with clients to define and execute a custom program strategy for Modern Health that integrates within their broader benefit offerings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion and drive engagement with Modern Health’s mental wellness programs, converting clients into champions who serve as references and case studies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary contact for global solution updates and upcoming developments, while acting as a local, accessible contact for escalations and urgent matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain an understanding of diverse cultural nuances that influence client interactions worldwide\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide local implementation support in conjunction with the US-based implementation team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help clients understand available training topics, delivering Benefit Overview sessions tailored to their needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and lead global QBRs/ABRs, including day-to-day reporting requests for global customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategically use data and insights to guide decision making, employing storytelling and actionable recommendations that support long-term success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage tools such as Looker, Gainsight, and Salesforce to understand and diagnose client health, identifying opportunities and risks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive success in measurable engagement and revenue outcomes, including improved wellness impact, benefits utilization, retention and renewals, and product expansion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Product, Operations, Sales, and Clinical Care to advocate for clients and ensure successful adoption of Modern Health\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience \u0026amp;amp; Background\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years managing client relationships or selling to HR leaders; experience in employer benefits and healthcare is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success strategically and autonomously managing a book of business, including engaging with executive sponsors, senior leaders, and HR decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Language Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English is required; additional languages are a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Client Engagement \u0026amp;amp; Success\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Track record of achieving high retention, adoption, renewal, and expansion metrics, including closing large expansion opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at developing and implementing account strategies to maximize customer value and drive revenue growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build strong, trusted relationships and act as a strategic advisor to customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive in identifying risks, resolving issues, and ensuring timely resolutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adept at objection handling and independently negotiating with clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engaging presentation skills with experience leading high-visibility projects such as QBRs/ABRs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Mindset\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving and analytical skills with the ability to derive actionable insights from customer data (e.g., Salesforce, Gainsight, Looker)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to understand client business landscapes and align solutions to their goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enthusiastic about tackling new challenges and building scalable processes, with keen attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible and agile in fast-paced, cross-functional environments, with a strong sense of urgency, initiative, and independence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly coachable, receptive to feedback, and capable of offering candid feedback to peers and leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balances humility and confidence in challenging conversations while influencing cross-functional projects and advising leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Intellectually curious, quick to learn and share new tools, concepts, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Values \u0026amp;amp; Mission Alignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep passion for customer success with a proactive approach to solving challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine commitment to establishing the company as a trusted advisor by delivering long-term solutions to complex problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aligned with the company’s mission through a passion for improving outcomes in healthcare, benefits, and mental wellness\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Fundamentals:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical / Dental / Vision / Disability / Life Insurance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High Deductible Health Plan with Health Savings Account (HSA) option\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account (FSA)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Access to coaches and therapists through Modern Health\u0026#39;s platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous\u0026amp;nbsp;Time Off\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company-wide Collective Pause Days\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Family Support:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Parental Leave Policy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family Forming Benefit through Carrot\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Family Assistance Benefit through UrbanSitter\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Professional Development:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Professional Development Stipend\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Financial Wellness:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;401k\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Financial Planning Benefit through Origin\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;But wait there’s more…!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Annual Wellness Stipend to use on items that promote your overall well being\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;New Hire Stipend to help cover work-from-home setup costs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly Cell Phone Reimbursement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 16px;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Equal Pay for Equal Work Act Information\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 1: San Francisco Bay Area and New York City Metro\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 2: All other California locations and Seattle, WA\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;TX, CT, IL, MA, NH, NJ, OR, RI, VT\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Compensation for the role will depend on a number of factors, including a candidate\u0026#39;s qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health\u0026#39;s equity program and incredible benefits package. See \u0026lt;a href=\u0026quot;https://www.modernhealth.com/careers\u0026quot;\u0026gt;our Careers page\u0026lt;/a\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 1\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$129,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$162,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 2\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,640\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$145,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 3\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$116,640\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$145,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 4\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$103,680\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$129,600 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees\u0026#39; full range of identities.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4028649002,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[]},{"absolute_url":"https://job-boards.greenhouse.io/modernhealth/jobs/8499334002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6395025002,"location":{"name":"Remote - US"},"metadata":null,"id":8499334002,"updated_at":"2026-04-14T17:58:39-04:00","requisition_id":"HC-98","title":"Senior Counsel, Regulatory \u0026 Compliance","company_name":"Modern Health","first_published":"2026-04-12T17:03:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 18pt;\u0026quot;\u0026gt;Modern Health\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.modernhealth.com/\u0026quot;\u0026gt;Modern Health\u0026lt;/a\u0026gt; is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help \u0026lt;em\u0026gt;all\u0026lt;/em\u0026gt; their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;More about our culture and what you can expect when you join the team:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;“It Takes a Village” culture\u0026lt;/strong\u0026gt;. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We have an obsession to win. \u0026lt;/strong\u0026gt;We are highly ambitious and passionate about the work that we do.\u0026amp;nbsp; We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We are accountable and can rely on each other.\u0026lt;/strong\u0026gt; We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We demonstrate empathy.\u0026lt;/strong\u0026gt; We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;We exhibit a bias towards action.\u0026lt;/strong\u0026gt; This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/modern-health-named-to-fast-companys-annual-list-of-the-worlds-most-innovative-companies-for-2023-301761291.html\u0026quot;\u0026gt;World’s Most Innovative Companies\u0026lt;/a\u0026gt; of 2023 by Fast Company, \u0026lt;a href=\u0026quot;https://thebusinessreport.com/the-top-25-companies-of-san-francisco-for-2023/\u0026quot;\u0026gt;Top 25 Companies of San Francisco 2023\u0026lt;/a\u0026gt;, and \u0026lt;a href=\u0026quot;https://www.prnewswire.com/news-releases/archetype-and-welcoa-announce-winners-of-the-2023-well-being-trailblazer-awards-301880865.html\u0026quot;\u0026gt;2023 Well-Being Trailblazer Award\u0026lt;/a\u0026gt;. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you\u0026#39;re excited about a role, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As Senior Counsel, Regulatory \u0026amp;amp; Compliance, you will be a senior member of the Legal team responsible for healthcare regulatory, privacy, AI, product, and compliance matters arising from Modern Health’s provision of mental health and well‑being services through our digital platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work closely with our clinical, product/engineering, security, operations, marketing, sales, people, and finance teams, and will collaborate with almost every function at the company. Reporting to the Senior Vice President, Deputy General Counsel, Compliance \u0026amp;amp; Privacy Officer, you will serve as a key advisor to the business, helping Modern Health navigate complex healthcare regulatory regimes while enabling thoughtful, compliant innovation.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Healthcare Regulatory \u0026amp;amp; Product Counseling\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and provide practical, business-focused advice on healthcare regulatory issues, including leading guidance on applicable federal employer benefits regulations (e.g., ERISA, ACA market reforms), anti‑kickback, corporate practice of medicine, telehealth, professional licensure, and related state and federal laws regulating the provision of mental health and wellness services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Counsel product, clinical, and operations teams on how to design, build, and launch products and features in a highly regulated environment, consistent with legal requirements and industry best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and coordinate U.S. and international regulatory reviews for new offerings and market expansions, including engagement with outside counsel as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and analyze legislative, regulatory, and rule‑making developments in digital health and healthcare delivery that may impact Modern Health’s business objectives, and help shape Modern Health’s positions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Privacy \u0026amp;amp; Data Governance\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as legal advisor on privacy and data governance, with a focus on healthcare privacy (e.g., HIPAA and analogous state laws) and global privacy frameworks (e.g., GDPR, ePrivacy, and other non‑U.S. regimes), as well as support the compliance efforts related to comprehensive U.S. state privacy laws (e.g., CCPA/CPRA) and the fulfillment of individual data rights (e.g., access, deletion, correction).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Engineering, Product, Security, Clinical, and Marketing to assess privacy and security risks and regulatory requirements related to Modern Health’s products, vendor ecosystem, and marketing/sales activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and help operationalize privacy‑by‑design across the product lifecycle, including privacy impact assessments, data mapping, consent and preference management, and user‑facing disclosures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Draft, review, and negotiate privacy and data terms in vendor, customer, and partnership agreements, including data protection addenda, business associate agreements, and cross‑border transfer mechanisms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain privacy policies, procedures, FAQs, playbooks, and training materials to support scalable, repeatable processes across the company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI Governance\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Draft and advise on legal frameworks governing the ethical and compliant use of data for artificial intelligence (AI) and machine learning (ML) models, including data governance for training sets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise on the legal and regulatory implications of AI/ML usage in mental health and wellness products, including guidance related to potential classification as a medical device (e.g., FDA guidance) or similar government oversight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and implement internal policies and procedures for responsible AI, focusing on mitigating algorithmic bias, ensuring transparency, and addressing issues of explainability and fairness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Security, Product, Engineering, and Clinical teams to establish robust legal review and validation processes for AI/ML features before and after deployment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and advise on emerging federal and state legislation and global regulations related to AI (e.g., the EU AI Act) and assess their potential impact on Modern Health\u0026#39;s global strategy and operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compliance \u0026amp;amp; Risk Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help support Modern Health’s regulatory and compliance frameworks, including internal structures and processes appropriate for a fast‑growing, global health technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assess and prioritize regulatory, privacy, and compliance risk areas, and help design and implement risk mitigation strategies, including the development and operationalization of internal policies, procedures, and controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support compliance certifications, audits, and internal reviews to confirm adherence to company policies and applicable federal, state, and international laws and regulations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the vetting and ongoing oversight of third‑party suppliers, including review of “red flags” and escalation of issues as appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross‑Functional Partnership \u0026amp;amp; Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a thought partner to senior leaders and cross‑functional stakeholders on digital health, regulatory, privacy ,AI, and compliance strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with other members of the Legal and Compliance team to ensure consistency of advice and alignment with company objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help prepare clear, concise reports and updates for executive leadership and, as appropriate, the Board regarding key regulatory and compliance risks and initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience\u0026lt;/strong\u0026gt;: Approximately 8-10 years of combined healthcare regulatory, privacy, product counseling, and/or compliance experience, including time at a healthcare or health technology company operating in a heavily regulated space, a mid‑ to large‑sized law firm, and/or a government agency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education\u0026lt;/strong\u0026gt;: J.D. from a top‑tier law school (or equivalent) with strong academic credentials; admission to at least one U.S. state bar in good standing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Healthcare Regulatory Expertise\u0026lt;/strong\u0026gt;: Meaningful experience advising on U.S. healthcare regulatory matters, such as ERISA/ACA Market reforms, anti‑kickback laws, corporate practice restrictions, telehealth, professional licensure, and related state and federal regimes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Privacy \u0026amp;amp; Data Protection\u0026lt;/strong\u0026gt;: Familiarity with healthcare privacy laws (e.g., HIPAA and state health privacy laws) and major U.S. state and global privacy frameworks (e.g., CCPA/CPRA, GDPR), with experience applying these in product or operational contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product \u0026amp;amp; Technology Counseling:\u0026lt;/strong\u0026gt; Demonstrated experience advising on digital health or technology products, including counseling on launches and ongoing product development in a regulated environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI/ML Legal \u0026amp;amp; Policy Experience:\u0026lt;/strong\u0026gt; Demonstrated experience advising on the legal, regulatory, and policy issues surrounding the development and deployment of artificial intelligence and machine learning models in a regulated industry, including responsible AI principles, data governance for training, and knowledge of emerging global AI regulations (e.g., EU AI Act).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Compliance \u0026amp;amp; Operations: \u0026lt;/strong\u0026gt;Experience helping to build or operationalize compliance programs in healthcare or another highly regulated industry (e.g., policies and procedures, training, investigations, audits, or certifications).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross‑Functional Collaboration:\u0026lt;/strong\u0026gt; Proven ability to work effectively with technical and non‑technical teams (e.g., engineering, clinical, operations, marketing, sales, security) and with senior leadership to achieve regulatory and compliance objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business‑Oriented Judgment:\u0026lt;/strong\u0026gt; Strategic thinker with excellent legal and business judgment, able to provide practical, risk‑balanced advice under time pressure and with incomplete information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication \u0026amp;amp; Execution\u0026lt;/strong\u0026gt;: Extremely strong written and oral communication skills, with excellent organizational, project management, analytical, and problem‑solving abilities; adept at operating in a fast‑paced, dynamic environment and managing competing priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mindset:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Curious, low‑ego, and collaborative, with a strong sense of integrity and a genuine interest in Modern Health’s mission and the evolving digital health landscape.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Fundamentals:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Medical / Dental / Vision / Disability / Life Insurance\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;High Deductible Health Plan with Health Savings Account (HSA) option\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible Spending Account (FSA)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Access to coaches and therapists through Modern Health\u0026#39;s platform\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible Time Off\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Company-wide Collective Pause Days\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Family Support:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Parental Leave Policy\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Family Forming Benefit through Carrot\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Family Assistance Benefit through UrbanSitter\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Professional Development:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Professional Development Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Financial Wellness:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Financial Planning Benefit through Origin\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;But wait there’s more…!\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual Wellness Stipend to use on items that promote your overall well being\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;New Hire Stipend to help cover work-from-home setup costs\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Monthly Cell Phone Reimbursement\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;hr\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 16px;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Equal Pay for Equal Work Act Information\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;ul1\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 1: San Francisco Bay Area and New York City Metro\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 2: All other California locations and Seattle, WA\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin,\u0026lt;/span\u0026gt;\u0026lt;br\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;TX, CT, IL, MA, NH, NJ, OR, RI, VT\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;li1\u0026quot; style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Compensation for the role will depend on a number of factors, including a candidate\u0026#39;s qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health\u0026#39;s equity program and incredible benefits package. See \u0026lt;a href=\u0026quot;https://www.modernhealth.com/careers\u0026quot;\u0026gt;our Careers page\u0026lt;/a\u0026gt; for more information.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 1\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$175,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$206,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 2\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$158,220\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,120 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 3\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$158,220\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,120 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Zone 4\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,624\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$165,440 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 10pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees\u0026#39; full range of identities.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4053644002,"name":"Legal","child_ids":[],"parent_id":null}],"offices":[]}],"meta":{"total":13}}