{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/missionlane/jobs/8445714002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":6373826002,"location":{"name":"Remote, United States"},"metadata":null,"id":8445714002,"updated_at":"2026-03-04T13:18:54-05:00","requisition_id":"95","title":"Business Analysis, Acquisitions - Principal Analyst / Manager","company_name":"Mission Lane","first_published":"2026-03-02T21:22:20-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;p-workspace__primary_view_body\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-message_pane p-message_pane--classic-nav p-message_pane--scrollbar-float-adjustment p-message_pane--with-bookmarks-bar p-message_pane--with-bookmarks-bar-open\u0026quot; data-qa=\u0026quot;message_pane\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-virtual_list c-virtual_list--scrollbar c-message_list c-message_list--floating c-message_list--dark c-scrollbar c-scrollbar--fade\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-scrollbar__hider\u0026quot; data-qa=\u0026quot;slack_kit_scrollbar\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-scrollbar__child\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-virtual_list__scroll_container\u0026quot; data-qa=\u0026quot;slack_kit_list\u0026quot;\u0026gt;\n\u0026lt;div id=\u0026quot;1680209123.412779\u0026quot; class=\u0026quot;c-virtual_list__item c-virtual_list__item--initial-activeitem\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1680209123.412779\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background c-message_kit__background--hovered p-message_pane_message__message c-message_kit__message p-message_pane_message__message--last\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover c-message_kit__hover--hovered\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--default\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot; data-qa=\u0026quot;message-text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;We’re seeking a data-driven problem solver with sharp analytical skills and a strong customer focus to join our Acquisitions team as a Business Analyst.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;The Impact You’ll Make in this Role:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Mission Lane, our analysts work on initiatives that touch all facets of the business and have the opportunity to work on different teams within the organization as their careers develop. The Credit Team is responsible for matching prospective customers with the right product terms, owning the underwriting process throughout the lifetime of the customer, understanding lifetime value, and creating pathways to customer graduation all while staying true to our mission.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As a Business Analyst, you will:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take the lead in initiatives to improve our underwriting \u0026amp;amp; pricing strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have the opportunity to use AI driven tools for data analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize current acquisition strategies in response to customer behavior and changing marketplace conditions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop actionable financial strategies based on financial data-driven insights to improve credit risk and profitability while driving step changes in the company’s growth trajectory\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seed tests in market to better understand customer behavior and leverage learnings to invest in future growth\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross functional teams across product, data science, engineering and capital markets to bring strategies to market\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Articulate and communicate strategies to senior leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to problem solve end-to-end: from framing the question and forming a hypothesis, to analyzing the data, to communicating and debating the answer with other stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SQL, python, or other tools for data analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2 - 7 years of experience (YOE) in a highly analytical role. Our team dynamics commonly align 2 - 5 YOE for \u0026lt;strong\u0026gt;Principal Analyst \u0026lt;/strong\u0026gt;level and 4 - 7 YOE for the \u0026lt;strong\u0026gt;Business\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Manager\u0026lt;/strong\u0026gt; opportunity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s or Masters in Economics, Finance, Engineering, Mathematics, or similar quantitative field with record of strong academic performance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience doing analytical work with credit cards or other consumer lending products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience helping scale a business in a fast-paced startup environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in SQL or Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using AI coding assistants (Claude Code, Codex, Gemini CLI, Cursor, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Mission Lane, we’re looking for people who have the courage to take on new challenges. If you need accommodations to perform at your highest potential throughout the application and/or interview process, don’t hesitate to reach out.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re committed to ensuring our team members have balance in their lives. Our comprehensive benefits package* provides the support you need to thrive at work and at home.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work:\u0026lt;/strong\u0026gt;\u0026amp;nbsp; An engaging culture with access to training programs and advancement opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Life:\u0026lt;/strong\u0026gt;\u0026amp;nbsp; Full health, dental, and vision benefits, Flexible Spending Account (for medical and childcare expenses), paid parental leave, and a 401k Company Match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Balance:\u0026lt;/strong\u0026gt;\u0026amp;nbsp; Generous PTO, flexible schedules, a Calm App subscription, and more.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation: USD\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Target starting base salary range for Principal Analyst: $125,000 - $143,000\u0026lt;br\u0026gt;Target starting base salary range for Business Analyst Manager (IC): $142,000 - $173,000\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional compensation in the form(s) of participation in our annual incentive program and equity are available for this role.\u0026lt;/strong\u0026gt;\u0026amp;nbsp; Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Mission Lane:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Founded in December 2018, \u0026lt;a href=\u0026quot;https://www.missionlane.com/about\u0026quot;\u0026gt;Mission Lane\u0026lt;/a\u0026gt; is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;It all started with a realization:\u0026amp;nbsp; nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.\u0026amp;nbsp;To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.\u0026amp;nbsp; Applicants can initiate an accommodation request by contacting \u0026lt;a href=\u0026quot;mailto:peopleexperience@missionlane.com\u0026quot;\u0026gt;peopleexperience@missionlane.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Application Integrity:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We\u0026#39;re looking for team members who share our dedication to transparency and truth.\u0026amp;nbsp;Please verify that the information in your application is accurate and complete.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022933002,"name":"Credit \u0026 Growth","child_ids":[],"parent_id":null}],"offices":[{"id":4034078002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/missionlane/jobs/8562788002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6420157002,"location":{"name":"Remote, United States"},"metadata":null,"id":8562788002,"updated_at":"2026-05-22T15:17:39-04:00","requisition_id":null,"title":" Director, Collections \u0026 Recoveries","company_name":"Mission Lane","first_published":"2026-05-22T15:17:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Mission Lane has made a serious, sustained investment in building a best-in-class collections capability. The roadmap calls for the kind of senior operational leadership that turns that investment into results. That’s where you come in.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a career collections leader who has transformed an operation, earned credibility beyond the organizations they\u0026#39;ve worked for, and is ready to do it again, to join us as Director, Collections \u0026amp;amp; Recoveries. You\u0026#39;ll report to the VP, Collections \u0026amp;amp; Recoveries and partner closely with colleagues across Analytics, Finance, and Operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The impact you\u0026#39;ll make:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In your first year, you\u0026#39;ll deliver a comprehensive maturity roadmap for the in-house live agent collections function and start executing against it. You\u0026#39;ll build out the performance management infrastructure, strengthening baselines, establishing feedback cycles, and setting clear expectations at every level of the team. And you\u0026#39;ll show early, credible progress toward substantially improving collections outcomes, with a clear plan in place for the next two years.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll thrive in this role if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve spent your career in collections. You\u0026#39;re the person others call when the problem is hard, and your credibility extends beyond the organizations you\u0026#39;ve worked for.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve rebuilt or significantly transformed a collections operation before and can speak in specific terms about what changed, what you did, and what the numbers looked like after.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve led through the ambiguity of a function that\u0026#39;s changing shape, and you didn\u0026#39;t wait for someone to hand you a plan. You built one.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Minimum Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of progressive collections experience, with a demonstrated track record of building high-performing teams and delivering measurable results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to turn organizational objectives into structured operational plans with defined milestones, resource allocations, and accountability frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading collections teams, with a demonstrated ability to sustain performance standards and team engagement in a distributed environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognized as a functional authority in collections, with expertise and credibility that extends beyond a single organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Substantial experience leading through organizational change and transformation; a track record of driving material performance improvements in complex, high-accountability environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of collections best practices, performance management methodologies, and compliance requirements in a consumer financial services context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in an in-house collections operation, third-party collections agency, large debt buyer or national collections agency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel as required, approximately 6+ times per year (primarily Richmond, VA)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Annual full-time starting base salary range: $146,000-$189,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/dental/vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Mission Lane:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Founded in December 2018, \u0026lt;a href=\u0026quot;https://www.missionlane.com/about\u0026quot;\u0026gt;Mission Lane\u0026lt;/a\u0026gt; is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;It all started with a realization:\u0026amp;nbsp; nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.\u0026amp;nbsp;To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.\u0026amp;nbsp; Applicants can initiate an accommodation request by contacting \u0026lt;a href=\u0026quot;mailto:peopleexperience@missionlane.com\u0026quot;\u0026gt;peopleexperience@missionlane.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Application Integrity:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We\u0026#39;re looking for team members who share our dedication to transparency and truth.\u0026amp;nbsp;Please verify that the information in your application is accurate and complete.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022931002,"name":"Customer Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4034078002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/missionlane/jobs/8562817002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6420167002,"location":{"name":"Remote, United States"},"metadata":null,"id":8562817002,"updated_at":"2026-05-22T15:32:58-04:00","requisition_id":null,"title":"Operations Manager, Collections \u0026 Recoveries","company_name":"Mission Lane","first_published":"2026-05-22T15:32:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We\u0026#39;re looking for a proven collections manager with a track record of building accountability and developing people to join us as Operations Manager, Collections \u0026amp;amp; Recoveries.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane serves millions of people who are working to build real financial stability, and collections is one of the most consequential moments in that relationship. It\u0026#39;s also one of the most important levers in the business. We\u0026#39;ve made a serious, multi-year commitment to building a collections function that gets this right, and this role is where that commitment meets the ground.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll report to the Director, Collections \u0026amp;amp; Recoveries, work remotely with required travel, and own the day-to-day performance of Mission Lane\u0026#39;s live agent collections teams. Your work will shape how the team develops, how the metrics move, and whether the plan becomes reality.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The impact you’ll make:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be the operational force behind a multi-year maturity roadmap,\u0026amp;nbsp; responsible for making the plan real, every single day. In your first year, you\u0026#39;ll establish measurable performance baselines, build out a performance management infrastructure that actually holds, and show credible early progress toward substantially improved collections outcomes. The work is concrete: workflows, capacity, coaching, accountability. You\u0026#39;ll be responsible for the team\u0026#39;s results and for building the kind of manager depth that makes those results sustainable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’ll thrive in this role if:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You run on execution. You manage real-time workflows, solve bottlenecks before they compound, and hold your team to daily, weekly, and monthly performance standards without losing the thread on longer-horizon goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You know collections deeply. You\u0026#39;ve spent years in the discipline and have specific experience building accountability structures that change behavior (not just measure it).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You develop people as seriously as you manage performance. Your direct reports get better because of you. Skip-level leaders trust your judgment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve led distributed teams and figured out what it takes. You have a real, tested point of view on how to maintain standards, culture, and engagement when you\u0026#39;re not in the same room.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve been through organizational change and come out with results. You know how to move people through ambiguity without losing momentum.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Minimum Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of progressive collections experience, with hands-on experience managing collections teams and a track record of improving performance outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to manage daily operations in a high-volume collections environment: workflows, capacity planning, real-time problem-solving, and performance tracking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and running performance management frameworks: goal-setting, feedback cycles, clear expectations, and accountability at every level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of developing front-line managers and building leadership depth within a collections organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with the ability to translate operational realities clearly to senior leadership and hold the line on standards with front-line teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel as required, approximately 6+ times per year.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience operating within a maturing or transforming collections function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Annual full-time starting base salary range: $89,000-$116,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/dental/vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Mission Lane:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Founded in December 2018, \u0026lt;a href=\u0026quot;https://www.missionlane.com/about\u0026quot;\u0026gt;Mission Lane\u0026lt;/a\u0026gt; is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;It all started with a realization:\u0026amp;nbsp; nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.\u0026amp;nbsp;To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.\u0026amp;nbsp; Applicants can initiate an accommodation request by contacting \u0026lt;a href=\u0026quot;mailto:peopleexperience@missionlane.com\u0026quot;\u0026gt;peopleexperience@missionlane.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Application Integrity:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We\u0026#39;re looking for team members who share our dedication to transparency and truth.\u0026amp;nbsp;Please verify that the information in your application is accurate and complete.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022931002,"name":"Customer Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4034078002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/missionlane/jobs/8577651002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6426071002,"location":{"name":"Remote, United States"},"metadata":null,"id":8577651002,"updated_at":"2026-06-05T09:38:00-04:00","requisition_id":null,"title":"Operations Principal Associate, Collections \u0026 Recoveries","company_name":"Mission Lane","first_published":"2026-06-03T16:25:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We\u0026#39;re looking for a collections outsourcing operator who enjoys the challenge of building from scratch to join us as Operations Principal Associate, Collections \u0026amp;amp; Recoveries.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is making a serious investment in expanding its collections capabilities, and one of the most consequential pieces of that is building an Agency Outsourcing program where none exists today. This role is how that gets done.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll report to the Operations Senior Manager, Collections \u0026amp;amp; Recoveries, work remotely with required travel, and partner directly with engineering, data, legal, and compliance to design and build the infrastructure that moves accounts into an external agency network.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The impact you\u0026#39;ll make:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In your first year, the measure of success is ownership. You\u0026#39;ll take control of a complex, multi-stakeholder initiative, become Mission Lane\u0026#39;s primary operational point of contact with our first vendor partner, and build the foundational infrastructure this program will run on. That means SFTP file transfer pipelines, automated account placement logic, a vendor scorecard framework, QA and call-monitoring protocols, and the exception playbooks that make transitioning accounts from internal operations to external agencies seamless.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll thrive in this role i\u0026lt;/strong\u0026gt;f:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built outsourced collections infrastructure before and can speak in specific terms about what you designed, what changed, and what the results looked like.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Figuring out what\u0026#39;s needed is part of the job for you, not an obstacle to it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re equally comfortable in a technical conversation about file transfer pipelines and a compliance review about regulatory guardrails;\u0026amp;nbsp; you know which meeting to call and when.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Minimum Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of progressive experience in the collections industry, with a demonstrated track record of designing and building high-performing collections solutions and delivering measurable business results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience designing processes and infrastructure for outsourcing work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience managing relationships and delivering performance in an outsourced collections channel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to develop and execute structured operational plans with defined milestones and accountability frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience working with cross-functional teams (engineering, data, legal, compliance) and driving shared outcomes across them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to drive performance improvements in complex, fast-moving environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong professional presence and communication skills; able to function as an operational bridge between senior leadership and front-line agency management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High resilience under pressure; a results-driven orientation with the ability to navigate ambiguity and maintain standards in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel for onsite agency reviews and company meetings within the US as required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Annual full-time starting base salary range: $78,000 - $95,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Mission Lane:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Founded in December 2018, \u0026lt;a href=\u0026quot;https://www.missionlane.com/about\u0026quot;\u0026gt;Mission Lane\u0026lt;/a\u0026gt; is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;It all started with a realization:\u0026amp;nbsp; nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.\u0026amp;nbsp;To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.\u0026amp;nbsp; Applicants can initiate an accommodation request by contacting \u0026lt;a href=\u0026quot;mailto:peopleexperience@missionlane.com\u0026quot;\u0026gt;peopleexperience@missionlane.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Application Integrity:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We\u0026#39;re looking for team members who share our dedication to transparency and truth.\u0026amp;nbsp;Please verify that the information in your application is accurate and complete.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022931002,"name":"Customer Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4034078002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/missionlane/jobs/8513679002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":6400829002,"location":{"name":"Remote, United States"},"metadata":null,"id":8513679002,"updated_at":"2026-04-19T19:36:51-04:00","requisition_id":"100","title":"Principal Data Scientist, Operations","company_name":"Mission Lane","first_published":"2026-04-19T19:36:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Principal Data Scientist, you will innovate and improve the machine learning models we rely on to make billions of dollars of efficient and accurate decisions and to enable financial progress for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As a Principal Data Scientist, you’ll:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Design, develop, and deploy machine learning models to solve practical problems and help our business and customers reach their financial goals. You’ll partner with business leaders and technical experts across the company to develop new data sources, improve our modeling methodology, and apply models with sound risk management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You are a person who:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has created, deployed, and managed supervised learning models in production systems for vital applications and enjoys being a technical mentor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has a PhD in a quantitative field and 3+ years of experience in a related role\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has a BS / MS in a quantitative field and 7+ years of experience in a related role\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You share best practices for software engineering and can help smart, experienced data scientists with complex technical problems - especially operationalizing and evaluating models for real-world applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Considers themself a generalist data scientist more motivated by practical solutions than theoretical elegance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practices solid fundamentals with software engineering (test-driven development, code review, refactoring) and the PyData stack (numpy, scikit-learn, pandas, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is interested in a wide range of ML solutions, including established tools (e.g. Spark, Kubernetes, Airflow, MLFlow), emerging tools (like Chalk, BentoML, or DVC), and developing in-house tools\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You get bonus points for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building predictive models end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience solving problems in consumer lending or fintech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in developing ways to train, interpret, and deploy neural network architectures for time series classification tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We’re offering:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re committed to ensuring our team members have balance in their lives. Our comprehensive benefits package provides the support you need to thrive at work and at home.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work: An engaging culture with access to training programs and advancement opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life: Full health, dental, and vision benefits, Flexible Spending Account (for medical and childcare expenses), paid parental leave, and a 401k Company Match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance: Generous PTO, flexible schedules, a Calm App subscription, and more\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Annual full-time base salary range: $183,000 - 224,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Additional compensation in the form(s) of participation in our annual incentive program and equity are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes unlimited paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Mission Lane:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Founded in December 2018, \u0026lt;a href=\u0026quot;https://www.missionlane.com/about\u0026quot;\u0026gt;Mission Lane\u0026lt;/a\u0026gt; is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;It all started with a realization:\u0026amp;nbsp; nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.\u0026amp;nbsp;To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.\u0026amp;nbsp; Applicants can initiate an accommodation request by contacting \u0026lt;a href=\u0026quot;mailto:peopleexperience@missionlane.com\u0026quot;\u0026gt;peopleexperience@missionlane.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Application Integrity:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We\u0026#39;re looking for team members who share our dedication to transparency and truth.\u0026amp;nbsp;Please verify that the information in your application is accurate and complete.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4106629002,"name":"Data","child_ids":[],"parent_id":null}],"offices":[{"id":4034078002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null},{"id":4011595002,"name":"Richmond, VA","location":"Richmond, Virginia, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/missionlane/jobs/8565001002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6421166002,"location":{"name":"Remote, United States"},"metadata":null,"id":8565001002,"updated_at":"2026-05-26T16:19:01-04:00","requisition_id":null,"title":"Senior Learning Experience Designer","company_name":"Mission Lane","first_published":"2026-05-26T15:01:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We\u0026#39;re looking for a consultative, business-first learning designer to join our Learning \u0026amp;amp; Development team as a Senior Learning Experience Designer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is growing, and so is the ambition of what we want our people to be able to do. We\u0026#39;re investing seriously in the behavioral and soft-skill development that helps our teams grow as the business scales. We need someone who can take a signal from the business, build the right solution, run it, and come back with proof of improvement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The impact you\u0026#39;ll make:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work with operations directors and senior leaders across the enterprise, diagnosing what our teams need to grow and building the solutions to get them there. You own the full arc, from the first stakeholder conversation all the way to a result you can point to.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;By the end of your first year, you\u0026#39;ll have built real relationships across the business, spotted high-value development opportunities, and delivered something worth being proud of: clear, measurable improvement in how teams work together and show up for customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Day-to-day, you\u0026#39;ll be:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Running needs and task analyses to understand what the business needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building across modalities: facilitator guides, participant workbooks, ILT decks, Articulate Storyline courses, job aids, and hybrid approaches, whatever the situation calls for\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partnering with directors and senior ICs as a trusted design advisor (rather than a request-taker)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Using AI tools to move faster by prototyping outlines, drafting storyboards, and generating assets, so you can spend your time on the work that requires your expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keeping our content library accurate and current as the business evolves\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitating pilot sessions as new material launches and stepping in for ongoing courses when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentoring other designers and helping set the design and creative standards for the team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll thrive in this role if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve had the \u0026quot;wait, does this actually need a course?\u0026quot; conversation more than once, and the answer changed the project\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You pick up the phone. The business is busy, and five minutes on a call beats a three-day Slack thread\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve designed for operations before: people with real targets, real metrics, and high standards for how they serve customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You move before you\u0026#39;re asked. You see something that needs to exist, you figure out the case for it, and you get started\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring a portfolio where at least one piece has a full story: design, delivery, and a result worth talking about\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Minimum Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on corporate instructional design experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s or master\u0026#39;s in Instructional Design, Adult Education, Educational Technology, or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive ILT design experience, including facilitator guides, participant workbooks, and classroom activities built for adult learners in corporate environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to own large-scale design projects from kickoff through rollout with minimal oversight; you manage the timeline and the deliverables\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert-level proficiency with eLearning technology (such as Articulate), plus working knowledge of audio and video editing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A real command of adult learning theory and instructional design models, with the practical sense to know when to apply what in a fast-moving environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience using generative AI tools in your design process: prototyping outlines, building storyboards, creating multimedia assets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing across the full range: operational skills, business skills, individual contributor development, and leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A portfolio that shows you can take complex content and make it land across multiple formats\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel as required, approximately 4-6 times per year.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;ATD Master Instructional Designer certification or CPTD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in financial services, fintech, or other high-volume operations environments where learning has a direct impact on customer experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Annual full-time starting base salary range: $95,000 - $124,250\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/dental/vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Mission Lane:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Founded in December 2018, \u0026lt;a href=\u0026quot;https://www.missionlane.com/about\u0026quot;\u0026gt;Mission Lane\u0026lt;/a\u0026gt; is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;It all started with a realization:\u0026amp;nbsp; nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.\u0026amp;nbsp;To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.\u0026amp;nbsp; Applicants can initiate an accommodation request by contacting \u0026lt;a href=\u0026quot;mailto:peopleexperience@missionlane.com\u0026quot;\u0026gt;peopleexperience@missionlane.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Application Integrity:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We\u0026#39;re looking for team members who share our dedication to transparency and truth.\u0026amp;nbsp;Please verify that the information in your application is accurate and complete.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022926002,"name":"People Experience","child_ids":[],"parent_id":null}],"offices":[{"id":4034078002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/missionlane/jobs/8588384002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6430271002,"location":{"name":"Remote, United States"},"metadata":null,"id":8588384002,"updated_at":"2026-06-11T13:53:45-04:00","requisition_id":null,"title":"Senior Manager, Content Strategy","company_name":"Mission Lane","first_published":"2026-06-11T13:45:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We\u0026#39;re looking for a content leader to own content strategy, infrastructure, and execution in a newly created role, reporting to the Chief Marketing Officer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The impact you\u0026#39;ll make:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Someone is online as you read this, searching for a credit card but struggling because they don\u0026#39;t fit the traditional credit card profile. They\u0026#39;re not just a credit score, though. They\u0026#39;re a person with a goal, and Mission Lane was built for them.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Manager, Content Strategy makes sure people find us when they need us, so they can keep moving forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll start by putting a content strategy in front of leadership that maps how Mission Lane shows up across search, AI, and owned channels, and connects top-of-funnel acquisition to customer servicing along the way. A year in, the infrastructure will match the ambition. You\u0026#39;ll have built a content model that works across owned channels, PR, and social, with governance processes that keep everything accurate, auditable, and built to last.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In this role, you\u0026#39;ll own:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Creating and optimizing content for AI-powered search surfaces: structured FAQs, conversational guides, and semantically linked content that ensures Mission Lane shows up accurately when customers ask an AI about credit cards or personal finance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A multisource content model spanning professional writers, influencers, AI tools, and internal subject matter experts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A PR and citation strategy that gets Mission Lane placed and referenced by high-authority external sources; not just press releases, but content designed to be cited\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Brand sentiment monitoring across social and community platforms, and actively shaping Mission Lane\u0026#39;s presence in organic conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The content infrastructure feeding our customer-facing tools: CX chatbots, agent enablement, and knowledge bases\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll thrive in this role if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You come in with a point of view. You don\u0026#39;t need a lot of direction to figure out what the content organization should look like or how to prioritize. You\u0026#39;ve done this before, you know what good looks like, and you\u0026#39;re ready to build it here.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re as comfortable in a leadership meeting as you are in a content audit. You can present a strategy to executives, pressure-test it with data, and then go make it happen.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Answer Engine Optimization is already part of how you think about content strategy, and you\u0026#39;re excited about where it\u0026#39;s going.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You take compliance seriously and you know how to work within a highly regulated industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Minimum Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in content strategy, content marketing, or SEO-driven editorial roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in SEO, including E-E-A-T, YMYL content standards, and Schema.org implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with GEO/AEO: creating content structured for LLM comprehension and AI-powered search surfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to produce content optimized for featured snippets, structured data, and conversational search\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with analytics tools such as SEMrush, Ahrefs, or Google Search Console\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing a multisource content model across writers, AI tools, influencers, and SMEs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work cross-functionally with product, engineering, legal, compliance, and customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong writing and editorial judgment: you\u0026#39;re comfortable both producing and overseeing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in financial services or another regulated industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consulting or agency experience with end-to-end workstream ownership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing contractors or external creative partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with digital asset management systems and metadata/tagging for AI agent enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reputation and community management experience (Reddit, forums, UGC platforms)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation:\u0026lt;/strong\u0026gt; Annual full-time starting base salary range: $152,000–$191,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/dental/vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Mission Lane:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Founded in December 2018, \u0026lt;a href=\u0026quot;https://www.missionlane.com/about\u0026quot;\u0026gt;Mission Lane\u0026lt;/a\u0026gt; is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;It all started with a realization:\u0026amp;nbsp; nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.\u0026amp;nbsp;To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.\u0026amp;nbsp; Applicants can initiate an accommodation request by contacting \u0026lt;a href=\u0026quot;mailto:peopleexperience@missionlane.com\u0026quot;\u0026gt;peopleexperience@missionlane.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Application Integrity:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We\u0026#39;re looking for team members who share our dedication to transparency and truth.\u0026amp;nbsp;Please verify that the information in your application is accurate and complete.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4139015002,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4034078002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/missionlane/jobs/8586519002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6429566002,"location":{"name":"Remote, United States"},"metadata":null,"id":8586519002,"updated_at":"2026-06-10T16:40:14-04:00","requisition_id":null,"title":"Senior Manager, Marketing Operations","company_name":"Mission Lane","first_published":"2026-06-10T16:36:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Manager, Marketing Operations to own the systems, processes, and team behind our direct marketing function, reporting to the Chief Marketing Officer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The impact you’ll make:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As you read this, someone is opening an envelope. It\u0026#39;s a credit card offer from Mission Lane, and it\u0026#39;s the first one that\u0026#39;s actually made sense for where they are in their financial life. This may be the moment they realize a once impossible goal is actually within reach.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Getting that personalized offer into their hands was an operational feat. Data, creative, legal, and production all had a hand in it, in a highly regulated environment where every detail matters and timing is critical.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Manager, Marketing Operations, you own making sure the offers that make these moments possible are delivered precisely, every time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In your first year, the business process is documented, running, and earning trust from the teams who feed into it. Assets are tagged, named, and findable. Campaign cycle times are moving in the right direction. Leadership has the visibility they need to plan and prioritize. And the team has a clearer sense of what good looks like, upstream and downstream.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;In this role, you\u0026#39;ll own:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Business process design and governance across the full direct marketing lifecycle, from intake through legal review, production, and vendor execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A small, specialized team, plus relationships with the external vendors and internal stakeholders (BAs, marketing managers, creative, legal, compliance) who make campaigns move\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Digital asset management: establishing and enforcing naming conventions, tagging taxonomy, and the organizational discipline that makes creative assets findable and reusable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;QA and audit controls that hold up under regulatory scrutiny, including UDAAP review readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational reporting that gives leadership real visibility into campaign status, cycle times, and throughput\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identification of automation opportunities across the workflow, and partnership with the right internal teams to implement them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The long-term build: as this function expands from direct mail into digital, you\u0026#39;re the person who makes sure the operational foundation is ready\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;ll thrive in this role if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve walked into organizations where the process lived in people\u0026#39;s heads and implemented a documented, working system.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You think in handoffs: who owns what, where each accountability lives, and how to design for consistency across every step.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regulated environments sharpen you. You know what a regulatory risk looks like and you\u0026#39;ve built audit controls proactively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You spot automation opportunities and know the process has to be solid first. You identify where manual work shouldn\u0026#39;t exist and partner with the right people to eliminate it.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change management is something you\u0026#39;ve driven, not just experienced. You know how to respect what came before while moving things forward.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Minimum Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in marketing operations or direct marketing campaign management in a regulated environment (financial services, healthcare, energy, insurance, gaming, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience designing and implementing business processes across complex, multi-stakeholder workflows, including intake, legal review, creative, production, and vendor handoffs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct mail execution experience, with the systems thinking to extend those disciplines into digital channels over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing direct reports and vendor relationships, with a track record of improving operational performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with digital asset management: building or maintaining a tagging, taxonomy, and naming convention system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to identify process automation opportunities and partner cross-functionally to implement them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;QA and audit mindset: you\u0026#39;ve built controls and documented them\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in financial services direct marketing with working knowledge of UDAAP and regulatory review workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience across multiple direct marketing channels, or clear curiosity about how direct mail disciplines translate to digital\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working alongside creative or data BA resources in a production environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Annual full-time starting base salary range: $142,000 to $185,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/dental/vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Mission Lane:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Founded in December 2018, \u0026lt;a href=\u0026quot;https://www.missionlane.com/about\u0026quot;\u0026gt;Mission Lane\u0026lt;/a\u0026gt; is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;It all started with a realization:\u0026amp;nbsp; nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.\u0026amp;nbsp;To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.\u0026amp;nbsp; Applicants can initiate an accommodation request by contacting \u0026lt;a href=\u0026quot;mailto:peopleexperience@missionlane.com\u0026quot;\u0026gt;peopleexperience@missionlane.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Application Integrity:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We\u0026#39;re looking for team members who share our dedication to transparency and truth.\u0026amp;nbsp;Please verify that the information in your application is accurate and complete.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4139015002,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4034078002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/missionlane/jobs/7950369002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":6142486002,"location":{"name":"Remote, United States"},"metadata":null,"id":7950369002,"updated_at":"2026-04-19T19:46:38-04:00","requisition_id":"67","title":"Senior Manager / Principal Data Scientist, Credit","company_name":"Mission Lane","first_published":"2025-04-09T16:20:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Manager / Principal Data Scientist, you will innovate and improve the machine learning models we rely on to make billions of dollars of efficient and accurate decisions and to enable financial progress for our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As a Senior Manager / Principal Data Scientist, you’ll:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Design, develop, and deploy machine learning models to solve practical problems and help our business and customers reach their financial goals. You’ll partner with business leaders and technical experts across the company to develop new data sources, improve our modeling methodology, and apply models with sound risk management.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You are a person who:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has created, deployed, and managed supervised learning models in production systems for vital applications and enjoys being a technical mentor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has a PhD in a quantitative field and 3+ years of experience in a related role\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has a BS / MS in a quantitative field and 7+ years of experience in a related role\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You share best practices for software engineering and can help smart, experienced data scientists with complex technical problems - especially operationalizing and evaluating models for real-world applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Considers themself a generalist data scientist more motivated by practical solutions than theoretical elegance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practices solid fundamentals with software engineering (test-driven development, code review, refactoring) and the PyData stack (numpy, scikit-learn, pandas, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is interested in a wide range of ML solutions, including established tools (e.g. Spark, Kubernetes, Airflow, MLFlow), emerging tools (like Chalk, BentoML, or DVC), and developing in-house tools\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You get bonus points for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience managing a strong technical team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building predictive models end to end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience solving problems in consumer lending or fintech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in developing ways to train, interpret, and deploy neural network architectures for time series classification tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We’re offering:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re committed to ensuring our team members have balance in their lives. Our comprehensive benefits package provides the support you need to thrive at work and at home.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work: An engaging culture with access to training programs and advancement opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life: Full health, dental, and vision benefits, Flexible Spending Account (for medical and childcare expenses), paid parental leave, and a 401k Company Match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance: Generous PTO, flexible schedules, a Calm App subscription, and more\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Annual full-time base salary range: $183,000 - 224,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Additional compensation in the form(s) of participation in our annual incentive program and equity are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes unlimited paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Mission Lane:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Founded in December 2018, \u0026lt;a href=\u0026quot;https://www.missionlane.com/about\u0026quot;\u0026gt;Mission Lane\u0026lt;/a\u0026gt; is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;It all started with a realization:\u0026amp;nbsp; nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.\u0026amp;nbsp;To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.\u0026amp;nbsp; Applicants can initiate an accommodation request by contacting \u0026lt;a href=\u0026quot;mailto:peopleexperience@missionlane.com\u0026quot;\u0026gt;peopleexperience@missionlane.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Application Integrity:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We\u0026#39;re looking for team members who share our dedication to transparency and truth.\u0026amp;nbsp;Please verify that the information in your application is accurate and complete.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4106629002,"name":"Data","child_ids":[],"parent_id":null}],"offices":[{"id":4034078002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null},{"id":4011595002,"name":"Richmond, VA","location":"Richmond, Virginia, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/missionlane/jobs/8571413002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":6423593002,"location":{"name":"Remote, United States"},"metadata":null,"id":8571413002,"updated_at":"2026-06-08T00:48:40-04:00","requisition_id":"102","title":"Staff Data Analyst","company_name":"Mission Lane","first_published":"2026-05-29T20:16:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is seeking a Staff Data Analyst to drive our push toward best in class data usage via analytical engineering, business intelligence and data analysis. This role is critical in our mission to empower our customers through the development and delivery of advanced, enterprise-wide data solutions and products. You will act as a strategic consultant to cross-functional stakeholders, accelerate complex data initiatives to completion, and champion a robust, automated data architecture that scales to support our long term goals.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Our core tech stack includes: \u0026lt;/strong\u0026gt;Snowflake / dbt / Tableau / Monte Carlo / Airflow / Github\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The impact you will make:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and maintain high-fidelity, scalable data models that serve as the foundational truth for both enterprise business intelligence and GenAI applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with data engineering, product and business partner teams to define, design, analyze, and report on key drivers that impact performance across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and communicate the business relevance of data from across the organization, leveraging analytical rigor to establish reliable sources of truth and ensure that business context is accurately captured across all data products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the larger Data organization to design easy-to-use, end-to-end enterprise data systems that keep Mission Lane at the forefront of data -based decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the development of self-serve analytics and strategic data products that look beyond the immediate stakeholder requests to proactively reduce manual effort, mitigate technical debt, and accelerate speed to insight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and champion technical standards for analytics engineering to elevate the quality, reliability, and impact of work produced by the broader analytics team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You will thrive in this role if you have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of data analytics experience in roles focused on leveraging data to drive strategic decision making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert level SQL and Snowflake skills in architecting and optimizing complex transformations of large datasets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using dbt to develop and orchestrate analytical data models following best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing data management best practices to build scalable data products and self-service data solutions, including traditional BI tools (Tableau, Power BI, etc.) and custom applications (like Streamlit).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience utilizing Generative AI to streamline and automate business and data delivery processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and implementing strategies that enable comprehensive and scalable data integrity monitoring across multiple domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Worked directly and effectively with business leaders to define and influence how data can strategically enable their goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to independently manage projects across multiple stakeholders, prioritize vigilantly, and proactively identify, communicate, and mitigate roadblocks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive growth mindset characterized by curiosity and a commitment to continuous improvement and professional development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provided leadership and mentorship to analytics engineers and data analysts, effectively up-skilling the team on core competencies and technologies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You get bonus points for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experiences with financial services and/or credit bureau data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing data strategy and data governance best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At Mission Lane, we’re looking for people who have the courage to take on new challenges. If you need accommodations to perform at your highest potential throughout the application and/or interview process, don’t hesitate to reach out.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re committed to ensuring our team members have balance in their lives. Our comprehensive benefits package provides the support you need to thrive at work and at home.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work\u0026lt;/strong\u0026gt;: An engaging culture with access to training programs and advancement opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Life\u0026lt;/strong\u0026gt;: Full health, dental, and vision benefits, Flexible Spending Account (for medical and childcare expenses), paid parental leave, and a 401k Company Match.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Balance\u0026lt;/strong\u0026gt;: Generous PTO, flexible schedules, a Calm App subscription, and more.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation USD\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Target starting base salary:\u0026amp;nbsp;$145,000 - $155,000\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional compensation in the form(s) of participation in our annual incentive program and equity are available for this role.\u0026lt;/strong\u0026gt;\u0026amp;nbsp; Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About Mission Lane:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Founded in December 2018, \u0026lt;a href=\u0026quot;https://www.missionlane.com/about\u0026quot;\u0026gt;Mission Lane\u0026lt;/a\u0026gt; is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;It all started with a realization:\u0026amp;nbsp; nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.\u0026amp;nbsp;To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law.\u0026amp;nbsp; Applicants can initiate an accommodation request by contacting \u0026lt;a href=\u0026quot;mailto:peopleexperience@missionlane.com\u0026quot;\u0026gt;peopleexperience@missionlane.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Application Integrity:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We\u0026#39;re looking for team members who share our dedication to transparency and truth.\u0026amp;nbsp;Please verify that the information in your application is accurate and complete.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4106629002,"name":"Data","child_ids":[],"parent_id":null}],"offices":[{"id":4034078002,"name":"Remote","location":"Remote","child_ids":[],"parent_id":null}]}],"meta":{"total":10}}