{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6167549004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5206326004,"location":{"name":"New York, NY or San Francisco, CA"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6167549004,"updated_at":"2026-09-02T13:18:02-04:00","requisition_id":"JR100917","title":"Account Executive","company_name":"Mercury","first_published":"2026-08-27T16:51:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;At Mercury, building our customer base has been a wild and exciting adventure—and we’re just getting started. As we continue to grow, we’re looking for a thoughtful, driven Account Executive to help more founders and business owners discover and thrive with Mercury.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Over the past two years, we\u0026#39;ve significantly expanded our startup customer base. Now, we’re growing into new segments: eCommerce and New Verticals like Marketing Agencies, Consulting, Staffing, and more. Each of these industries has unique financial needs—and Mercury is uniquely built to serve them all.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive, you’ll work directly with founders, business owners, and finance teams to deeply understand their operational needs and guide them to the right financial tools. You’ll immerse yourself in their ecosystems and uncover pain points to help them build great businesses with Mercury.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Here are some things you\u0026#39;ll do on the job:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end sales process—from initial outreach to close\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with our robust SDR team to build and nurture a strong outbound pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify new lead sources and learn about potential customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Convert signups into enthusiastic, long-term Mercury champions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a high volume of high-velocity sales cycles using internal tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with our Relationship Management team to onboard complex customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with the Partnerships team to unlock new acquisition channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate customer feedback into insights that inform product development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Based in San Francisco or New York City\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A bachelor’s degree or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ year of closing experience in a sales or account executive role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidence in building and managing a high-quality pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong discovery and consultative selling skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sense of urgency and ability to thrive in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to share feedback to improve our sales process and product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative mindset and desire to support your teammates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills—able to simplify complex topics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity and enthusiasm for helping innovative businesses grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for fintech and the future of financial tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-CL2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$134,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,200 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4061258004,"name":"Sales \u0026 Partnerships","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6199479004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5219184004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6199479004,"updated_at":"2026-09-18T11:09:59-04:00","requisition_id":"JR100919","title":"Account Executive - Technology","company_name":"Mercury","first_published":"2026-09-18T11:09:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;At Mercury, building our customer base has been a wild and exciting adventure—and we’re just getting started. As we continue to grow, we’re looking for a thoughtful, driven Account Executive to help more founders, finance leaders, and business owners discover and thrive with Mercury.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Over the past two years, we\u0026#39;ve significantly expanded our startup customer base and we’re continuing on that journey to support even more startups and teams on Mercury. In this role you’ll have the opportunity to work closely with founders and finance leaders helping them shape the future of their finance stack with Mercury at the center. You’ll uncover pain points tied to current operations, run point on complex evaluations with multiple-products, and simplify the migration process across their full-stack into Mercury.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive, you’ll work directly with founders, business owners, and finance teams to deeply understand their operational needs and guide them to the right financial tools. You’ll immerse yourself in their ecosystems and uncover pain points to help them build great businesses with Mercury.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Here are some things you\u0026#39;ll do on the job:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run cold outbound-driven sales cycles to convert leads into long-term Mercury partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Go deep to uncover business cases and pain that aren\u0026#39;t obvious on the surface\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sell across multiple products in longer, more strategic cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multi-thread across stakeholders and build champions inside the account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build mutual action plans and drive deals forward on a shared timeline\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence requirements in Mercury\u0026#39;s favor as accounts evaluate their options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Orchestrate multiple stakeholders and moving pieces at once without dropping the thread\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and expand the relationship across the first 90 days of the customer journey\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ year of closing experience, primarily cold outbound-driven, in SaaS, fintech, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of converting cold leads into long-term partners, not just first meetings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable running multi-product, strategic selling cycles rather than single-product transactional ones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled at building pain and urgency even when the account isn\u0026#39;t presenting it themselves\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience multi-threading, building champions, and influencing requirements in a competitive process\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-CL2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$134,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,200 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$121,100\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$151,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4061258004,"name":"Sales \u0026 Partnerships","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6190457004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5214346004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6190457004,"updated_at":"2026-09-11T15:03:39-04:00","requisition_id":"JR00755","title":"AML Investigator III","company_name":"Mercury","first_published":"2026-09-11T15:03:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs\u0026#39; and business owners’ financial lives.The challenge is to do so while ensuring we protect Mercury, customers and the broader financial ecosystem from bad actors and harmful, illegal or unauthorized activities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our AML Investigations team is crucial in this mission and is responsible for detecting suspicious activity, conducting thorough investigations, and shutting down bad actors. This team is growing and we’re looking to hire an additional AML Risk Investigator to help us with Bank Partner Requests for Information, Transaction Monitoring, Financial Crime Investigations, Case Management and drafting Unusual Activity Reports. As a member of our Investigations team, you’ll help handle our transaction monitoring queues while balancing an eagle eye for risk with excellent user experience. To begin with, you’ll work to help make sure we have smart, risk-based monitoring in place and help build out our case management technology and processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll need to learn how a really wide range of businesses work and bring your knowledge to bear on our processes and product. Some of this work is repetitive and requires close attention to detail, so we need someone who loves working fraud and anti-money laundering transaction queues and managing a variety of complex investigations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;As part of the journey, we would expect you to:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide input as we implement new transaction monitoring rules and tune existing ones\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review AML, and other financial crime alerts in our transaction monitoring queue and take action as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact our users for information on their account usage and transactions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our partners and internal team members to review and assess information received from users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and respond to Requests for Information (RFIs) from our Partner Banks, delivering clear, well-supported AML reviews on customer’s account activity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Decision user accounts as needed, including locking or closing accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop an understanding of expected activity for each type of user we work with\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document investigative findings and escalate unusual or potentially suspicious activity to our Partners for SAR consideration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop an unfailing eye for potential fraud or money laundering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate tools that would make your job easier\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clear documentation on current processes and help train future teammates\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Some things that might make you successful in a role like this:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have experience in identifying money laundering, detecting fraud, or other financial crimes related behavior in banking, fintech, or other financial services through vendor AND in-house developed transaction monitoring rules\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be fluent in the language of bank transactions, including ACH, check, debit card, credit card, and wire transfers, both domestic and international\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand the business banking landscape and have familiarity with international activity and ownership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exercise empathy and understanding when communicating with users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate complicated concepts with efficiency and clarity, both in speech and writing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage relationships with external parties with confidence and kindness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with efficiency and focus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand how to keep an organized and clean inbox\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love problem solving and making teams, product, and processes more efficient\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Derive joy from customer joy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy thinking about how to automate as much of your job as possible\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be curious about the US banking system, startups, and ecommerce companies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-DNI\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$121,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$152,100 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$109,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$136,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4148873004,"name":"Banking and Risk Operations","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6193419004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5215349004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6193419004,"updated_at":"2026-09-15T15:19:27-04:00","requisition_id":"JR100918","title":"Business Risk Officer","company_name":"Mercury","first_published":"2026-09-15T15:19:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify our customer’s financial lives whether they are entrepreneurs, business owners, or individuals.\u0026amp;nbsp; Mercury has also obtained a provisional national bank charter and is currently taking proactive steps for final approval.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Business Risk Officer to help scale the way Mercury builds products.\u0026amp;nbsp; In this role you will report to our Head of Business Risk \u0026amp;amp; Enablement and will partner with Product, Operations, Compliance and many other support and oversight teams to ensure that products and features are delivered “best-in-class” in a safe and sound manner.\u0026amp;nbsp; Your success in this role will rely on subject matter expertise in one or more of Mercury’s core product offerings and associated risks. You will also be primarily responsible for the facilitation of non-financial risk management programs (see below).\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify any potential blind spots in processes and controls, and suggest commercial improvements/enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate pre-launch and new activity initiatives/reviews, tracking items to closure and escalating where/when necessary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate execution of risk self assessments and similar exercises within the non-financial risk frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Event/incident, issues , and remediations management - ensuring that incidents and issues are recorded and managed through to remediation in line with any and all relevant frameworks in the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and enhance iteratively KPIs/KRIs to be monitored by yourself, product/process owners, and other stakeholders in order to mitigate risk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate interactions and responses between Product and Operations teams vs. other stakeholders for audits, exams and similar reviews (internal and external)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage and partner deeply with stakeholders across the organization including Product, Operations, Risk, Compliance, Legal, Finance, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help design / provide feedback on certain enterprise/firm-wide trainings and deliver trainings as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have at least 5 - 7+ years of experience in a banking, fintech, or other financial services firms in a product/business, business risks and/or controls, operational risk, or other similar roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of balancing risk, compliance, and customer experience in cross-functional settings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills to simplify complex business, reg and/or risk concepts into clear explanations and/or recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Governance, Risk and Compliance (GRC) practices and non-financial risk frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, growth-oriented, and motivated to work on risk and controls at all lifecycle stages (new product launches, scaling, and legacy optimization)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring a collaborative, problem-solving mindset to your work, have strong stakeholder management skills, and an ability to influence without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Approach your work with a high quality bar and a strong sense of ownership - you see things through to completion, knowing when to be pragmatic vs. when not to settle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient with AI tools, or eager to get there, to drive efficiency in risk and controls work — a growth mindset is enough if you\u0026#39;re not an expert day one.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exposure to product or technology development lifecycles (e.g., involvement in pre-launch reviews, feature rollouts, or cross-functional builds) — doesn\u0026#39;t need to be a formal PM background, just familiarity with how products move from idea to launch\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-DNI\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$163,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$203,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$146,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$183,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$154,100\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,600 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4148873004,"name":"Banking and Risk Operations","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6163570004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5205156004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6163570004,"updated_at":"2026-09-04T15:24:42-04:00","requisition_id":"JR100915","title":"Customer Support Specialist ","company_name":"Mercury","first_published":"2026-08-26T13:00:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 300,000 startups and small businesses from all around the world. This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Customer Support team to help us out.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a member of our Customer Support team, you’ll make sure our users are charmed by warmth and competence when they have questions or needs that aren’t being met by our product. You’ll radiate intelligence while exercising your best human qualities, like compassion and empathy, even in the face of frustration.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll need to understand how our product works in detail. Banking* has a lot of moving pieces, so this is harder than it might seem. Finding efficient, elegant solutions for problems stemming from the oft-convoluted U.S. financial system isn’t always easy, but if you’re good at your job, our users will never know it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Answer user questions over chat, email, and phone\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle user account requests, including application processing, card disputes, missing payments, card shipments, and a whole lot more\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Teach customers how to use our product (hopefully most of it is self-explanatory), and translate user confusion into product suggestions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify the systemic flaws that lead to user problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with our engineering team to find and squash bugs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate our users\u0026#39; needs to our partner banks and work with them to improve their products and processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write help articles and FAQs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn our internal tools and figure out how to improve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Put in place processes to make your job more efficient\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help with other compliance and customer tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and sustain warm relationships with our users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help build out the customer support and ops infrastructure at Mercury\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You Bring:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 2+ years of experience in a Customer Experience / Customer Support role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently exercise empathy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Always seek to answer the question behind the question\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand how to translate complex terminology into clear, human user communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy thinking about how to automate as much of your job as possible\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep a clean, ordered inbox\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay calm and collected while working on ten things at once\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Feel confident talking with startup folks in person, over chat, or on the phone\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use creativity while working within difficult constraints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Show kindness in the face of unpleasantness (our customers generally are really great, but they can get passionate when it comes to their businesses)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Would be nice if you:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have experience working in retail branch banking\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are passionate about uncovering customer needs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy solving customer problems and proactively offering solutions to unmet needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Schedule Information:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Required shift: Monday - Friday from 11:00am PT to 8:00pm PT\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your working schedule will be fixed - this is long-term commitment, not a rotating shift\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-RP1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$48,100\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$58,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$43,300\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$52,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034570004,"name":"Support","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6140395004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5198562004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6140395004,"updated_at":"2026-08-21T14:32:24-04:00","requisition_id":"JR00700","title":"Executive Producer - Brand Creative","company_name":"Mercury","first_published":"2026-08-10T17:54:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In the early 1900s, Sergei Diaghilev transformed ballet by bringing together extraordinary artists across disciplines. He paired Stravinsky with Picasso, Coco Chanel with choreographers, composers with painters. He wasn’t the person on stage, but he created the conditions that made extraordinary work possible. Every production demanded creative ambition, difficult tradeoffs, relentless coordination, and uncompromising standards.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Great creative production feels a lot like that.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury is building a financial company that people genuinely love to use. We’re combining thoughtful design, technology, and AI to make financial workflows simpler, more powerful, and more human. Our Brand Creative team exists to bring that ambition to life through everything we make.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for \u0026lt;strong\u0026gt;our first Executive Producer\u0026lt;/strong\u0026gt; to establish Creative Production as a core capability within Brand Creative. You’ll lead production across our most ambitious campaigns and projects while building the systems and external network that allow exceptional creative work to happen again and again.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You see production as a creative discipline. You know how to protect bold ideas, challenge underdeveloped briefs, make difficult tradeoffs, and bring clarity to complexity. This is a senior, hands-on role for someone who wants to build the function while still personally producing our biggest creative bets.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In this role, you’ll:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own production across Brand Creative campaigns and projects, balancing priorities, capacity, staffing, budgets, timelines, and risk across multiple concurrent initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personally lead our most ambitious campaigns and selected projects from concept through delivery across film, photography, motion, experiential, digital, and integrated work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with creative leaders to turn ambitious ideas into production plans that hold up against timing, budget, and reality, challenging underdeveloped briefs and protecting the creative idea through execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and lead an exceptional network of agencies, directors, studios, photographers, freelancers, and production partners that expands our capacity without lowering the bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish how Brand Creative prioritizes, staffs, greenlights, reviews, and delivers projects, creating a production system that makes exceptional work more repeatable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring clarity to complex projects by keeping creative leaders and cross-functional partners grounded in the real state of the work, decisions, constraints, tradeoffs, and risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work directly with Brand Creative leadership to continually raise the quality of the work and build one of the strongest in-house creative teams in the industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you’ll bring:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Significant experience leading complex, multidisciplinary creative production, with a track record of independently owning large-scale campaigns and multiple concurrent creative projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep production experience across film, photography, motion, experiential, digital, and integrated brand work, with the judgment to choose the right production model for the idea.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong financial and operational judgment, including experience with scoping, staffing, budgeting, forecasting, and managing meaningful production investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building production systems, capabilities, or ways of working, not simply operating within established ones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and managing an exceptional network of agencies, production companies, directors, studios, freelancers, and vendors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong creative judgment and the confidence to challenge briefs, protect ambitious ideas, and make difficult tradeoffs without losing sight of the work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication and partnership skills across creative teams, marketers, executives, and external partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to bring calm, clarity, and sound judgment to ambiguity. You\u0026#39;re excited to build the function from the ground up and still want to personally produce the work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-SE1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$189,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$236,700 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$170,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$213,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$179,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$223,700 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4127574004,"name":"Creative","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6199427004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5219153004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6199427004,"updated_at":"2026-09-17T16:36:04-04:00","requisition_id":"JR00768","title":"Head of Market \u0026 Liquidity Risk","company_name":"Mercury","first_published":"2026-09-17T16:36:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;We’re hiring a Head of Market \u0026amp;amp; Liquidity Risk to lead independent second-line oversight of Mercury’s liquidity, interest-rate, funding, investment, and related balance-sheet risks. Reporting to the Chief Risk Officer, this individual will be a close oversight partner to Finance and Treasury functions - providing rigorous, constructive challenge of its strategies, assumptions, models, risk exposures, and contingency plans while maintaining the independence required of an effective risk function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is well-suited for someone who can move fluidly between quantitative analysis, strategic judgment, and executive communication. The individual will be a key leader within Mercury’s Enterprise Risk team and part of a highly collaborative environment. The role involves especially close coordination with Treasury, Finance, Data, Product, Legal, Compliance, executive leadership, and our banking* partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead Mercury’s second-line framework for identifying, measuring, monitoring, and reporting liquidity, interest-rate, funding, investment, and related market risks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary independent Risk partner to Treasury and Finance, providing constructive challenge of balance-sheet strategy, liquidity management, funding plans, investment activity, and hedging decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help develop and maintain financial-risk policies, risk-appetite measures, limits, key risk indicators, management triggers, and escalation standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help oversee liquidity-risk monitoring, stress testing, and contingency funding, including independent assessment of deposit behavior, funding concentrations, liquidity buffers, collateral, and contingent funding capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate interest-rate risk and challenge key modeling assumptions, including net interest income and economic value sensitivity, deposit betas, decay rates, repricing behavior, duration, and basis risk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help assess the financial-risk implications of new products, rapid growth, market disruption, changes in customer behavior, and developments involving financial partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Model Risk Management, Enterprise Risk, Credit Risk, and Data teams to oversee models, data quality, risk assessments, issue management, and reporting infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support bank-partner oversight, audits, independent reviews, and regulatory examinations while monitoring relevant market and regulatory developments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build scalable financial-risk capabilities by improving automation, scenario analysis, early-warning indicators, governance, and executive risk visibility\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Qualifications:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 12+ years of experience in liquidity risk, interest-rate risk, treasury risk, market risk, asset-liability management, or broader financial-risk management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring meaningful experience in an independent second-line role at a regulated bank, financial institution, fintech, or similarly complex financial-services company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have deep knowledge of liquidity, funding, stress testing, contingency funding, and interest-rate risk measurement, including net interest income and economic value sensitivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience challenging Treasury strategies, models, and assumptions while building a trusted and productive working relationship\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand risk appetite, limits, escalation processes, and executive- and Board-level risk reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate quantitative analysis into clear risk judgments and practical recommendations for technical and nontechnical audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exercise strong independent judgment while navigating ambiguity, collaborating across functions, and building frameworks that can scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-SN1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$252,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$315,600 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$227,300\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$284,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4066658004,"name":"Enterprise Risk","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6187763004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5212864004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6187763004,"updated_at":"2026-09-10T13:37:29-04:00","requisition_id":"JR00753","title":"Head of Product - Business Banking","company_name":"Mercury","first_published":"2026-09-10T13:37:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In 1851, a New York bookkeeper named George D. Lyman observed the same absurd ritual each afternoon: porters carried bags of coins and bundles of checks bank to bank down Wall Street, settling by hand, a fortune exposed to error and theft. Lyman\u0026#39;s fix: send everything through one central office and settle the net. On October 11, 1853, in the basement of 14 Wall Street, 52 banks cleared $22.6 million in a single sitting. Money between banks had stopped being an event and became seamless infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A century and a half later, the hard part is unchanged: moving money once is easy; making it work every time, for hundreds of thousands of businesses, across every rail, is hard. The bank account is where a company\u0026#39;s financial life happens - payroll clears or it doesn\u0026#39;t; a wire lands or a deal slips; the month closes clean, or someone loses a weekend to it. Mercury is building a business banking* product at a scale better than anything else in the market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Business Banking is the heart of Mercury. We\u0026#39;re looking for a Head of Product to own it end-to-end: setting product strategy, leading a team of product managers, driving deposit and payment growth, and owning business performance.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Key responsibilities:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the P\u0026amp;amp;L, strategy, and product offering: accounts, user experience, payments, new rails, and agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build AI - and data-driven user experiences at scale better than the alternatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and scale the org: recruit and lead a high-performing PM team, instill strong build discipline, develop future leaders, and set an operating cadence and culture that drives pace and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deepen the core account and take new products 0-1 to scale: optimize what businesses run on, and invest in new rails, capabilities, and agents so customers can focus on building their companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make reliability and trust product features: own uptime, correctness, latency, and support outcomes, and be measured on them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align the banking ecosystem: bring product, engineering, design, data, risk, compliance, legal, marketing, sales, support, and partners behind one cohesive strategy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Some things that might make you successful in a role like this:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A leader with great product chops, commercial instinct to grow the business, and discipline to run it safely\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A high bar for craft – leading a creative, customer-centered, data-driven and experimentation-oriented approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enthusiasm for building AI- and agent-powered products that drive spectacular customer experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional cross-functional leadership across engineering, design, risk, compliance, finance, and partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years\u0026#39; experience, ideally in banking, payments, platforms, or financial products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years leading product managers: hiring, coaching, org design, and performance management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Command of how business banking works: account opening and KYB, deposits and liquidity, payment rails (ACH, wire, check, international, FedNow, RTP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience launching and scaling 0-1 financial products, ideally in fintech or another high-growth environment, alongside operating a large product with real customers on it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sound judgment in a regulated, risk-sensitive environment: balance a delightful experience with the controls a banking product requires, and know which corners are never worth cutting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AT3\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$289,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$362,100 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$273,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$342,200 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4050839004,"name":"Product","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6106974004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5181574004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6106974004,"updated_at":"2026-08-21T16:05:15-04:00","requisition_id":"JR00627","title":"Head of Product - Business Lending","company_name":"Mercury","first_published":"2026-07-01T14:19:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In 1910, a Norfolk lawyer named Arthur Morris kept seeing the same thing: a steadily employed worker needed a small loan, the banks turned him away for lack of collateral, and he was left with nowhere reputable to borrow. Morris decided a banking system that shut out most of the people it was meant to serve had a \u0026quot;weak spot\u0026quot; worth fixing, so he built a lender that lent on character and steady income, backed by two references and repaid in small installments. What made it matter wasn\u0026#39;t any single loan, but that Morris turned the idea into a repeatable system and scaled it to more than a hundred Morris Plan banks across thirty-seven states.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A century later, the hard part is unchanged: making one good loan is easy; building a business that makes millions of them well is hard. Mercury is building a banking*-grade lending business, where credit extends the trust businesses already place in us to hold and move their money. We need a leader to turn that foundation into a thriving, responsibly-scaled business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Head of Product to own Mercury\u0026#39;s lending business end-to-end: defining product strategy, leading a team of product managers and lending specialists, driving growth, and ultimately owning business performance and P\u0026amp;amp;L outcomes. You will work closely with credit, sales and finance to grow originations while maintaining healthy approval rates, repayment performance, and loss outcomes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Key responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the business lending P\u0026amp;amp;L and strategy:\u0026lt;/strong\u0026gt; Set the multi-year strategy - which products to build, which segments to serve, how to grow originations against economic and credit targets. Own the numbers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and scale the lending org: \u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;Recruit, develop, and lead a high-performing PM team,strong product build discipline, develop future leaders, and establish the operating cadence and culture that allow a lending business to move quickly without sacrificing rigor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Take products from 0-1 to scale: \u0026lt;/strong\u0026gt;\u0026amp;nbsp;Launch and grow Mercury\u0026#39;s lending products - term loans, lines of credit, and what comes next, and build the experimentation loop that compounds growth post-launch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with credit, underwriting, and risk \u0026lt;/strong\u0026gt;on credit policy, underwriting models, and eligibility.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage capital and lending partners:\u0026lt;/strong\u0026gt; Work with finance, capital markets, and banking/lending partners to keep the business well-capitalized and structured to scale, and own those relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Balance growth with rigor:\u0026lt;/strong\u0026gt; Build a lending business that customers love while meeting the credit, risk, and compliance standards a regulated product demands— making the hard tradeoffs between speed, experience, and controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Align the lending ecosystem:\u0026lt;/strong\u0026gt; Bring together product, engineering, underwriting, risk, credit operations, data, compliance, legal, marketing, sales, support, and external partners to execute a cohesive lending strategy and deliver strong business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Some things that might make you successful in a role like this:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We\u0026#39;re looking for a leader who has built and scaled a business lending organization, with great product chops, the commercial instinct to grow it and the credit discipline to grow it responsibly, equally credible on portfolio economics with finance, credit policy with underwriting, and product strategy with engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years in lending or credit products, including significant time in SMB, commercial, or business lending, with experience building and running teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years leading and managing teams of product managers, including hiring, coaching, organizational design, and performance management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep command of the full lending lifecycle: eligibility, application, underwriting and decisioning, funding, servicing, repayment, and collections — and the credit, risk, and compliance considerations at each stage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of owning a lending P\u0026amp;amp;L and its levers: pricing, credit policy, capital structure, loss performance, and unit economics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience launching and scaling 0-1 lending or credit products, ideally in a fintech or high-growth environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working directly with bank partners, lending partners, or capital markets to structure and fund a lending business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sound judgment in a regulated, risk-sensitive environment: you balance a delightful customer experience with the controls a credit product requires.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A data-driven, experimentation-oriented approach, and exceptional cross-functional leadership across product, underwriting, finance, compliance, and partners.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-MF1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$289,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$362,100 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$273,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$342,200 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4050839004,"name":"Product","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6187759004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5212861004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6187759004,"updated_at":"2026-09-17T17:59:39-04:00","requisition_id":"JR00752","title":"Head of Product - Personal Banking","company_name":"Mercury","first_published":"2026-09-10T11:45:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In 1967, John Shepherd-Barron reached his bank minutes after closing and could not get at his own money. In the bath that evening, he thought of a chocolate bar dispenser and swapped the chocolate for cash. On 27 June, outside a Barclays branch on Enfield High Street, an actor named Reg Varney drew £10 from the world\u0026#39;s first cash machine. It took a four-digit code (originally six, until his wife told him nobody remembers six). The bank\u0026#39;s hours had stopped being the customer\u0026#39;s problem.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Nearly sixty years later, the bar has moved, but the test hasn\u0026#39;t: a personal financial product is judged on whether it fits the life of the person using it. People do not read documentation, forgive a confusing screen, or care how the ledger works. They want one place that makes sense of everything — spending, saving, planning, investing — and that anticipates rather than reports: where they stand, what deserves attention, what to do next. Mercury is building personal banking* to that standard.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Personal Banking is how Mercury earns a place in someone\u0026#39;s financial life. We\u0026#39;re looking for a Head of Product to own it end-to-end: setting product strategy, leading a team of product managers, driving growth and engagement, and owning business performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Key responsibilities:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build a personal banking experience so good that people tell their friends and colleagues about it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the metrics, product strategy and the propositions we take to our customers, covering personal money management, banking, savings, investments, money movement, and in the future, lending\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the craft bar: sweat the details — copy, latency, empty states — that decide whether a consumer product feels inevitable rather than adequate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the use of AI in products where it makes the experience meaningfully better\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and scale the org: recruit and lead a high-performing PM team, instill strong build discipline, develop future leaders, and set a cadence and culture that drives pace and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow the business: own acquisition, activation, retention, and the loops that compound,\u0026amp;nbsp; including how personal banking connects to the businesses Mercury already serves\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make reliability and trust product features: own uptime, correctness, latency, and support outcomes, and be measured on them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align the ecosystem: bring product, engineering, design, data, risk, compliance, legal, marketing, support, and partners behind one cohesive strategy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Some things that might make you successful in a role like this:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A consumer product leader with taste: you have built products millions of people chose to use, and can point to the decisions that made them work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have shipped AI-led products to real consumers and have opinions about what AI makes possible and where it fails\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An exceptionally high bar for craft, and a customer-centered, data-driven, and experimentation-oriented approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years building consumer products, including time owning a product\u0026#39;s growth and economics, not only its roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years leading product managers: hiring, coaching, org design, and performance management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience launching and scaling 0-1 products, alongside operating a large product with real customers on it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional cross-functional leadership across engineering, design, data, risk, compliance, and partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice to have: banking, payments, or fintech experience. We can teach you the rails; we cannot teach product judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sound judgment in a regulated environment: you balance a delightful experience with the controls a banking product requires, and know which corners are never worth cutting\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AT3\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$289,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$362,100 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$273,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$342,200 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4050839004,"name":"Product","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6129918004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5193350004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6129918004,"updated_at":"2026-08-21T14:55:06-04:00","requisition_id":"JR00684","title":"Head of Revenue Technology \u0026 Architecture","company_name":"Mercury","first_published":"2026-08-03T14:25:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Mercury* is building a complete financial stack for ambitious businesses. Since we launched in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Within the Revenue Strategy \u0026amp;amp; Operations group, the Platforms \u0026amp;amp; Infrastructure team owns the systems, workflows, and processes that power Mercury\u0026#39;s revenue organization across Sales, Partnerships, and Account Management. Our revenue org has grown past 100 sellers and is on a path to more than double. At that scale, our systems are how we change behavior and drive efficiency, and AI is fundamentally rewriting how these systems get built. We\u0026#39;re looking for a leader to take advantage of that shift.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;As Head of Revenue Technology, you will:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the strategy and execution for the systems, workflows, and processes that power Mercury\u0026#39;s revenue organization, serving three teams with distinct needs: Sales, Partnerships, and Account Management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take business problems, design solutions, and ship them fast. We iterate in weeks, not quarters, and we\u0026#39;d rather put something imperfect in front of users and improve it than wait for the perfect build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Rebuild our revenue stack AI-first, both in what we ship (automation, scoring, agent-driven workflows) and in how we build it (using AI to do the development itself).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a hands-on builder. You\u0026#39;ll bring a strong point of view, get into the work, and actively shape and design solutions alongside your team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate fluently between business and technical. You\u0026#39;ll deeply understand what the revenue org is trying to accomplish, then flip gears and architect how to get there.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and grow a tenured team of admins, engineers, and architects, guiding them to a high-speed, iterative operating model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver value on top of imperfect foundations, while improving those foundations over time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and leverage strong stakeholder and partner relationships to build consensus and drive impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years working in and around revenue systems, GTM systems, or revenue architecture in a B2B environment, ideally at a revenue org of 250+ sellers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years managing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a product-led company with a sales or revenue motion layered on top.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of taking a business problem end to end: ingest it, design the solution, implement it, and do it quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience deploying AI into GTM systems. If you\u0026#39;ve rebuilt an AI-powered GTM stack, that\u0026#39;s our gold standard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce fluency is useful, but your career doesn’t need to be defined by it. We\u0026#39;re looking for people who took the non-standard route: product managers, systems builders, operators who taught themselves the technical side.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven change leadership: you\u0026#39;ve brought experienced teams through significant shifts in how they work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong conviction and communication skills, with the ability to influence senior leaders while staying close to the work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-TG1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$242,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$303,300 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$218,300\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$273,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4061258004,"name":"Sales \u0026 Partnerships","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6174117004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5208635004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6174117004,"updated_at":"2026-09-21T16:57:59-04:00","requisition_id":"JR00726","title":"Knowledge \u0026 Enablement Lead","company_name":"Mercury","first_published":"2026-08-28T16:30:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026quot;No one can whistle a symphony. It takes a whole orchestra to play it.\u0026quot; — H.E. Luccock\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Role Overview\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Mercury\u0026#39;s Business Risk and Enablement team is hiring a Knowledge \u0026amp;amp; Enablement Lead to own the frameworks and governance for how Mercury\u0026#39;s risk operations — and the BPO partners who deliver them — document, learn, and prove what they do, as we scale toward bank readiness.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is one role spanning two disciplines: knowledge management (the single source of truth for how work gets done) and training (how internal and vendor teams learn to do it). It is a system design and framework role with real execution target behind it. You will set the requirements, standards, and review cadence that risk operations documents and trains against. You will also partner with a BPO-based team of content writers who produce against those standards, as well as drive adoption through enablement practitioners embedded on other teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you need positional authority to make change happen, this is the wrong role. If you can set a knowledge and enablement standard so clearly that people adopt it because it\u0026#39;s obviously better, it\u0026#39;s the right one.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;About Our Team\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Business Risk and Enablement team’s primary function is to build and run a first line of defence (1LOD) risk program that gives business leaders a clear way to identify, document, and manage their risks.\u0026amp;nbsp; The enablement team directly supports this by centralizing standards for quality, training, and documentation across the various operations teams.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the knowledge framework.\u0026lt;/strong\u0026gt; Define the architecture for the canonical library of risk-operations procedures — the ownership model, versioning, last-published and next-review dates, deprecation rules, and a live annual review cycle. Design for how knowledge is increasingly accessed and applied through AI-powered tools, not only how it is documented and stored. This is a systems problem before it is a writing problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Set policy, procedure, and documentation standards.\u0026lt;/strong\u0026gt; Own the standards, templates, and structural conventions that govern how policy and procedure get written across risk operations — structured so business risk can build self-assessments and controls directly from them, and so compliance can approve regulatory content against a consistent format rather than a bespoke one each time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Govern adoption and quality.\u0026lt;/strong\u0026gt; Run the governance layer that keeps standards live: review cadence, compliance against the standard, exception handling, and escalation when programs drift. Own the audit and examination readiness of the documentation estate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner with internal and BPO enablement teams.\u0026lt;/strong\u0026gt; Collaborate with technical content writers and training leads — helping to identify priorities, provide feedback, and set standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define requirements for teams you don\u0026#39;t manage.\u0026lt;/strong\u0026gt; Set the enablement and documentation requirements that enablement practitioners embedded across risk programs execute against, and make those requirements clear, useful, and adoptable without a reporting line to enforce them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Architect training and certification.\u0026lt;/strong\u0026gt; Design a training and certification system built for vendor delivery — translating complex operational content for BPO audiences through milestone-based curricula, topic-level certifications, and routing by certification — distinct from an internal-only L\u0026amp;amp;D lens.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Instrument the function.\u0026lt;/strong\u0026gt; Define and report the metrics that show the programs improving over time: time-to-productivity, certification coverage, procedure freshness and review compliance, and the link between quality-failure patterns and training interventions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Enable cross-skilling.\u0026lt;/strong\u0026gt; Build the documentation and certification pathways that let staffing flex across risk programs (onboarding, ODD/EDD, AML/sanctions, fraud, disputes) as demand moves\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7–10+ years of experience in knowledge management, enablement/L\u0026amp;amp;D, operational training, or related functions, including experience building or substantially scaling a knowledge-management and/or enablement function.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating in a regulated industry or similarly complex, control-oriented environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A hybrid skill set spanning knowledge management and enablement/L\u0026amp;amp;D — able to design both the systems that govern how operational knowledge is created and maintained and how teams are trained and certified against it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing knowledge, training, and certification programs for BPO or outsourced operations teams, with an understanding of how to make complex information clear, accessible, and actionable for a BPO audience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading a team, pod, or vendor-delivered group — setting priorities and performance expectations, providing direct feedback, maintaining a high quality bar, and developing capability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of setting standards that teams outside your reporting line actually adopted, demonstrating strong cross-functional influence without authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong systems thinking and writing skills, with the ability to build practical operating models and cadence in ambiguous or evolving environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience defining and reporting metrics that demonstrate the effectiveness of knowledge and enablement programs, including their impact on operational performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A thoughtful perspective on how AI can improve knowledge management and enablement, including how AI-powered tools can help teams find and apply accurate information in real time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Skills \u0026amp;amp; Experience\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in financial services, banking*, fintech, payments, or a related financial-services environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with regulated operations such as KYC/KYB, AML, fraud, or disputes, and with what an examiner or internal auditor expects documentation to look like.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with knowledge-management and enablement platforms ideally Guru, WorkRamp, or similar tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating as the central standard-setter across a federated or decentralized organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Startup or high-growth experience; comfort building from a blank page.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-DR1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$163,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$203,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$146,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$183,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$154,100\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,600 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4148873004,"name":"Banking and Risk Operations","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6178928004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5210040004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6178928004,"updated_at":"2026-09-02T11:12:37-04:00","requisition_id":"JR00729","title":"KYC Investigator - Ongoing Due Diligence","company_name":"Mercury","first_published":"2026-09-02T11:12:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Mercury is the fintech startups use for banking* and all their financial workflows. This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Ongoing Due Diligence (ODD) team to help us out. We are seeking a detail-oriented and experienced individual with a background in either risk, banking, compliance, AML, fraud or regulatory to assist our ODD team. In this role, you will be responsible for conducting thorough reviews of existing accounts to ensure compliance with regulatory requirements and providing support for our BPO partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;As part of the journey, we would expect you to:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct KYC Refresh and/or Enhanced Due Diligence Reviews as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to reduce unnecessary volumes through trends and themes associated to reviews conducted\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support our BPO partners with escalations tied to various review types tied to CIP, CDD \u0026amp;amp; EDD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate effectively with various stakeholders and customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;After account review, document rationale to maintain or exit decisions on customer accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and escalate any potential issues or concerns to management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate and up-to-date records of all reviews conducted\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Some things that might make you successful in a role like this:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have a strong understanding of regulatory requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a highly motivated self-starter, comfortable working within a fast paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work efficiently and independently, but know when to ask for help\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy and have experience working autonomously in a queue based role, understanding how to prioritize your work and keep an organized, clean inbox and queue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Place an emphasis on quality - paying very close attention to detail to keep bad actors out and ensure we’re letting good customers in\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have great critical thinking skills and enjoy problem solving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have great written communication skills\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-JD1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$85,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$96,200 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$77,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$86,600 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$90,900 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4148873004,"name":"Banking and Risk Operations","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6193873004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5215539004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6193873004,"updated_at":"2026-09-16T16:09:14-04:00","requisition_id":"JR00666","title":"Learning \u0026 Development Specialist - Fraud / Disputes","company_name":"Mercury","first_published":"2026-09-16T14:06:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;About the Team\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Transaction Risk Enablement is the shared services function supporting Mercury\u0026#39;s Fraud, Disputes, and Risk UX programs. We build the knowledge base articles, SOPs, and eLearning that frontline teams rely on to do their jobs accurately and consistently — and that hold up to regulatory scrutiny in a financial services environment. This is a small, high-output team doing work that directly shapes how well-documented and audit-ready Mercury\u0026#39;s risk operations are.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Role Summary\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a L\u0026amp;amp;D Specialist to join a growing team supporting Fraud, Disputes, and Risk UX. You\u0026#39;ll write and maintain formal SOPs, Guru knowledge base articles, and Articulate-built eLearning — translating operational processes and regulatory requirements into content that\u0026#39;s clear, accurate, and usable by the teams who rely on it every day. You\u0026#39;ll work primarily within one or two of these domains, going deep on the processes and regulatory context that matter most there, while collaborating with Specialists and SMEs across the broader team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an experienced-contributor role: you\u0026#39;ll own content projects from scoping through publication with minimal oversight, exercise sound judgment in ambiguous or incomplete-information situations, and be looked to as a source of regulatory and process knowledge others build on. You\u0026#39;re not just executing a content backlog — you\u0026#39;re expected to spot where standards or resources need to improve and drive those improvements yourself.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a strong fit for someone who enjoys both the craft of instructional design and the discipline of regulatory-grade technical writing — and who wants ownership over content that has real operational weight, not just training that gets built once and forgotten.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Do\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own SOP, knowledge base, and eLearning projects end to end — from initial scoping and SME discovery through drafting, review, sign-off, and publishing — with minimal day-to-day direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Author and maintain formal SOPs following Mercury\u0026#39;s standard template — version control, regulatory citations, sign-off workflow, and publishing to PDF\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and update Guru knowledge base articles as operational job aids for frontline teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build eLearning modules in Articulate 360 (Rise) that train analysts on new and updated procedures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner directly with process owners, ops managers, and subject matter experts to extract and structure knowledge that often exists only informally — in SME notes, verbal walkthroughs, or partially maintained knowledge base articles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate relevant regulatory source material (e.g., OCC guidance, Reg E, Reg Z) into procedures that are clear to frontline staff and defensible under review\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep existing content current as processes, tools, and regulatory requirements evolve, and proactively flag where team standards or templates need to improve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage your own authoring pipeline, prioritizing based on business risk and team dependencies, and navigate ambiguity when priorities or source material are incomplete\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in and often lead review and sign-off cycles, incorporating SME and compliance feedback into clean, versioned final documents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to shared team resources and standards — templates, style guides, review processes — and mentor other Specialists on regulatory writing and instructional design practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Bring\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1–3 years writing SOPs and eLearning in a regulated financial services environment — banking*, fintech, payments, or compliance preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on proficiency with Articulate 360 (Rise) or an equivalent eLearning authoring tool; familiarity with Guru, or other knowledge base system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical writing skills — you can take a complex, multi-step operational process and turn it into a procedure that\u0026#39;s clear, unambiguous, and audit-ready\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working from regulatory source material (e.g., OCC handbooks, Reg E, Reg Z)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work from incomplete or informal inputs — SME notes, existing knowledge base content, verbal walkthroughs — rather than requiring fully structured source material\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in one or more of the following disciplines: fraud operations (account or card), disputes/chargeback processing, or risk review\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-directed working style; you can manage a high-volume authoring workload and navigate ambiguous or incomplete direction with minimal oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of owning a project or workstream start to finish, including making judgment calls when priorities or information are unclear\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Nice-to-Haves\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Direct experience in fraud investigation, disputes/chargeback handling, or risk review at a bank, fintech, or payments company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Reg E and Reg Z compliance requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience authoring in Google Docs at scale with formal version control conventions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background supporting a regulatory exam, audit, or compliance readiness effort\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AR1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$106,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$132,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$95,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$119,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$100,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$125,500 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4148873004,"name":"Banking and Risk Operations","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6194248004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5215590004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6194248004,"updated_at":"2026-09-16T11:07:49-04:00","requisition_id":"JR00763","title":"MarTech Lead","company_name":"Mercury","first_published":"2026-09-16T11:07:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In January 1983, a Sequential Prophet 600 and a Roland Jupiter 6 were connected at a trade show in Anaheim. They were synthesizers made by different companies, but pressing a key on one could produce a note on the other. It was the first public demonstration of MIDI, a way for electronic instruments to communicate. The music was still up to the person at the keyboard.\u0026lt;a href=\u0026quot;https://midi.org/midi-history-chapter-6-midi-begins-1981-1983\u0026quot;\u0026gt; MIDI history\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Mercury, we like technology that gives people more room to create. We’re hiring a Marketing Technology Lead to build and maintain the connections behind our Growth Marketing team’s work: reliable conversion signals, audiences that stay current, and tools that make new ideas easier to try. As we build banking* and financial software for ambitious companies, you’ll help our marketers spend more time putting those ideas into practice.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll report to our Head of Growth Marketing in a hands-on individual contributor role, working closely with Performance Marketing, Lifecycle, SEO, Data, and Engineering. You’ll own marketing integrations and platform infrastructure, including implementation, deployment, monitoring, and maintenance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Data team owns the shared customer-data foundation, attribution methodology, and analytical models. Growth Engineering builds and maintains our GTM orchestration layer. You’ll partner with those teams to make their systems work effectively in marketing, using Mercury’s shared development tools and standards.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Here are some of the things that you’ll do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the marketing technology roadmap with Growth Marketing leaders, prioritizing work that improves data reliability, customer experience, and the team’s ability to launch and learn.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain marketing data pipelines using Segment and Polytomic. Make approved Snowflake attributes, audiences, and conversion signals usable in marketing platforms, and return marketing activity to our shared data systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own GA4 administration and ongoing improvements, including event configuration, custom dimensions, platform connections, and reporting setup. Keep the platform reliable and useful for Marketing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain marketing tracking and advertising conversion integrations, including campaign tagging, cross-domain measurement, and browser- and server-side tracking. Investigate missing events, duplicate conversions, and reporting discrepancies, partnering with Engineering when fixes require changes to application code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Data to implement agreed measurement definitions and attribution settings across marketing platforms, including GA4 and Rockerbox.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, test, deploy, and maintain marketing integrations and advanced automations using APIs, integration tools, and custom code. Own routine releases within an agreed scope, using Mercury’s approved development setup and partnering with Data and Engineering on changes to shared systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain website forms, marketing tags, and experimentation tools. Partner with SEO and Web Engineering on publishing automation, structured-data checks, and the technical setup for SEO and AI-search experiments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor marketing integrations and resolve failures. Catch stale audiences and broken connections; establish clear testing, alerting, and recovery practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep marketing platforms well maintained through thoughtful configuration, access management, vendor coordination, and documentation. Build reusable tools and help teammates use them effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience owning marketing technology or related systems, with examples of independently prioritizing and delivering work across acquisition and lifecycle marketing, including customer engagement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong SQL skills and hands-on experience building integrations with APIs, webhooks, and cloud data warehouses. You can write, test, debug, and deploy code using shared development tools and review practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience administering GA4 and maintaining advertising conversion integrations, including browser- and server-side tracking and audience syncs. You understand how identity, permissions, and data quality affect measurement and campaign execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of operating systems after launch. You know how to monitor failures, investigate unexpected results, recover from problems, and prevent them from recurring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communication and sound judgment. You can turn a marketer’s goal into technical requirements, work through tradeoffs with Data and Engineering, and explain your decisions in plain English.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Our current stack includes Snowflake, Segment, Polytomic, Customer.io, Salesforce, Dato, GA4, Rockerbox, and major search and social advertising platforms. Experience with these tools or comparable systems is valuable; we don’t expect you to have used every one.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-RQ1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$158,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$197,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$142,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$178,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$149,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,900 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034561004,"name":"Marketing","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6107075004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5181635004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6107075004,"updated_at":"2026-08-20T15:03:32-04:00","requisition_id":"founders2026","title":"Open Call for Founders / Founding Teams - Product Management and Engineering","company_name":"Mercury","first_published":"2026-07-01T15:17:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Open call for Founders / Founding Teams (Product Management / Engineering roles)\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In 1973 at Xerox PARC, Bob Metcalfe sketched a way for many computers to share a single wire — borrowing the throughput math from his study of Hawaii\u0026#39;s ALOHAnet — and he and David Boggs built it and measured it until it held. Behind Ethernet was a two-person team that turned a contested idea into the measured standard now carrying almost all the world\u0026#39;s wired traffic.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;At Mercury, we’re looking to accelerate several of our AI products that our customers love like Command, CLI, and MCP.\u0026amp;nbsp; We’re building for ambitious people of all kinds, and are a company made of founders and small technical teams trying to change the world - as part of that, we’re taking open applications for founders or small technical teams (Eng+) that want to work together on building the AI products of the future.\u0026amp;nbsp; This isn\u0026#39;t a fixed role. We expect the nature of work is changing, and small teams of people paired with AI product surface and autonomy to build can create 10x outcomes. Apply as a small team or as an individual \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Here are some things you’ll do on the job:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Find the problem. Work close enough to customers that you spot what matters before anyone assigns it to you — then decide it\u0026#39;s worth building.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and automate the workflow end to end using Command, CLI, MCP, and the rest of our AI stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ship to customers fast — quick understanding, tight iteration, deploy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure the impact honestly, then do the next one. Kill what didn\u0026#39;t move; double down on what did.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run as an autonomous team — pick the target, ship the thing, own the outcome.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You should:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have shipped something real -\u0026amp;nbsp; a product, a tool, a company, or an open-source project people actually use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be dangerous across the stack: PMs who can prototype, engineers with product taste.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have strong opinions about AI products and the judgment to recognize fast when one of them is wrong.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands experience building AI products with AI, and knowledge about RAG, evals, agent harnesses a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Move fast and measure. Expect most experiments to fail and treat that as the price of finding the ones that don\u0026#39;t.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Care about craft where it\u0026#39;s impactful and resist polishing what isn\u0026#39;t.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly and own outcomes - we want real business impact, customer time/pain saved, and a path to scaling what works\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Learn more about what we\u0026#39;re building:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://mercury.com/command\u0026quot;\u0026gt;Mercury Command\u0026lt;/a\u0026gt; — Complete financial work end-to-end with AI. Tell Mercury what to do in natural language; it stages the action and executes with your approval.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://mercury.com/api\u0026quot;\u0026gt;Mercury MCP \u0026amp;amp; CLI\u0026lt;/a\u0026gt; — Give your AI agents direct access to verified financial data, or work with your Mercury account straight from the terminal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;a href=\u0026quot;https://mercury.com/blog/series-d-announcement\u0026quot;\u0026gt;The bank of the future knows your business\u0026lt;/a\u0026gt; — Immad on what we\u0026#39;re building toward and why now is the moment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What happens next?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Submit your application and our recruiting team will follow up. We\u0026#39;re genuinely open to connecting with founders and teams at any stage — whether you\u0026#39;re a strong fit for something we\u0026#39;re actively building toward right now, or this is the start of a longer relationship we pick back up when the opportunity is right. If you\u0026#39;re building, we want to know you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. As this is a general interest application, compensation ranges will be shared by our recruiting team if you move forward for a specific role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4050839004,"name":"Product","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6114209004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5186620004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6114209004,"updated_at":"2026-09-01T16:20:54-04:00","requisition_id":"JR00653","title":"Organic Search Marketer - SEO/AEO","company_name":"Mercury","first_published":"2026-07-13T12:45:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;For decades, online search followed a simple exchange: customers typed keywords, engines returned links, and brands competed for clicks. AI search has changed that. What was once a way to locate information has become a way to interpret it — founders no longer just search for links, they ask complex questions, compare options, and rely on AI systems to synthesize answers they can act on. For Mercury, that shift is an opportunity: to shape how our expertise shows up across search and answer engines.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury’s Organic Search team is hiring an Organic Search Marketer (SEO/AEO) to help define how Mercury shows up across search engines, answer engines, and AI-native discovery — for founders and entrepreneurs building companies, navigating complexity, and looking for trusted guidance in the moments that matter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll identify high-impact opportunities, develop SEO and AEO strategies that drive traffic and AI visibility for Mercury products (like Mercury\u0026#39;s Business Credit Cards), experiment with new workflows and formats, and help turn Mercury’s expertise into content that is discoverable, authoritative, and genuinely useful. We’re looking for someone with strong commercial instincts, deep SEO/AEO fluency, an AI-native mindset, and the curiosity and ownership to help define and set the standard for what Mercury’s modern search strategy looks like.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;If this sounds like you...\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A technically fluent SEO/AEO expert who understands how LLMs, bots, and traditional search engines consume, interpret, and weight content — and can apply that expertise to crawling, indexing, rendering, site architecture, and page performance…\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A senior cross-functional operator who can build alignment across teams, navigate competing priorities, and move complex initiatives forward even when the path isn’t obvious…\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An analytical thinker who can design and run thoughtful experiments — and a practical builder who knows when to move quickly, learn, and ship…\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone who raises the bar for the craft — establishing standards, sharing judgment, and helping teammates produce stronger work.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;...then read on.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;In this role, you will:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and own high-impact SEO and AI Search strategies across priority products and business opportunities, using performance data, competitor deep dives, and audience insights to prioritize opportunities, close coverage gaps, and improve content effectiveness over time — ultimately driving qualified traffic that converts into Mercury account applications and revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make explicit trade-offs between opportunities and redirecting investment when work is not meaningfully advancing Mercury’s goals.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Social, Product, Product Marketing, Engineering, and Community teams to turn SEO and AEO opportunities into shipped work across channels — including blog content, product pages, YouTube scripts, social, and community surfaces\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the technical SEO/AEO roadmap for Mercury.com, working closely with Engineering to improve page speed, rendering, and site architecture and experiment with new delivery techniques to make the site accessible and fast for both humans and bots\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a trusted and close partner with the Stories team, helping them to build longitudinal content roadmaps that balance the certainty of long-term planning with flexibility for emerging trends, search shifts, and business priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build repeatable systems, AI workflows, and guidelines that increase the consistency, efficiency, and impact of Mercury’s SEO and AEO efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive SEO-driven evergreen content optimizations, working with content partners to improve performance while preserving writing quality, usefulness, and brand standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen how Mercury products are surfaced across owned and earned media by identifying targeted placement opportunities, building authority, and helping search and answer engines connect upstream topics to Mercury’s solutions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and scope high-value tools, templates, calculators, downloadable PDFs, and other multi-format assets that make Mercury content more useful, shareable, linkable, and cite-worthy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relentlessly test new plays for improving traditional and AI search traffic and visibility — from new page types to edge caching for bots — scaling what works, stopping what doesn\u0026#39;t, and feeding learnings back into team-wide strategy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of SEO experience, with 2-3 years focused on AEO, ideally in a fast-moving startup environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep technical fluency paired with a clear grasp of how LLMs interpret and weight content differently from traditional search engines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with AI agents and automation tools, with a builder\u0026#39;s instinct for turning them into repeatable systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sharp, data-informed judgment for knowing what to prioritize, what to scale, and what to cut\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to influence senior and cross-functional stakeholders, navigate disagreement, and create clarity where ownership or direction is ambiguous.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing standards, frameworks, or operating practices that improved the quality or effectiveness of a broader team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Please submit your resume as well as a short cover letter, with your application. Applications without a cover letter will not be considered.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-RQ1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$158,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$197,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$142,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$178,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$149,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$186,900 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034561004,"name":"Marketing","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6013499004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5161950004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6013499004,"updated_at":"2026-09-11T17:32:32-04:00","requisition_id":"JR00578","title":"Product Marketing Lead - Growth \u0026 Revenue","company_name":"Mercury","first_published":"2026-06-03T18:44:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;By the 1970s, the travel industry had quietly figured out something that most businesses hadn\u0026#39;t: growth at scale required three different go-to-market motions happening at once. Individual travelers booked directly — they walked in, called up, and bought. Corporate travel programs needed a sales rep to negotiate rates and sign contracts. And then there were travel agents: independent businesses with deep client relationships who effectively decided what their clients bought. The airlines and hotel chains that grew fastest were the ones that recognized all of these distribution motions and invested in each of them in the right ways. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Mercury runs the same three motions. Most of our growth is self-serve and product-led: Founders discover us, sign up, and stay. Our fast-growing sales team closes meaningful deals with larger businesses. And our partners — incorporators, accountants, investors, and platforms that already have the trust of the businesses we want to reach — refer customers to us the same way a great travel agent would: because they believe in our product and its value to their clients. We are looking for a go-to-market leader who can make all three of these motions work harder together with a data-driven strategy and consistent positioning across the customer journey.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own end-to-end GTM strategy across Mercury\u0026#39;s three primary growth motions — product-led, sales-led, and partner-led — including segmentation, messaging, and cross-functional execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage and grow a team of product marketers and partner marketers supporting these motions today.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain the customer journey, messaging, and infrastructure that works across all three motions: shared value propositions and personas that flex appropriately for self-serve onboarding flows, sales conversations, and partner co-marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the growth product org on strategy and execution for driving top-of-funnel, conversion, activation, and virality.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with sales leadership on messaging and enablement, from battlecards and objection-handling frameworks to segment-specific playbooks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop Mercury\u0026#39;s partner marketing strategy in collaboration with the partnerships team — including co-marketing programs, partner enablement materials, and joint GTM playbooks\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead customer and market research to stay ahead of competitive dynamics, identify growth opportunities across segments, and feed insights into product, pricing, and roadmap decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track the PMM metrics that matter for growth — from activation to adoption to advocacy — and use them to continuously improve GTM strategy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;You Should Have\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of B2B product marketing experience, with full ownership of GTM strategy — not just launch coordination\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience driving growth across multiple GTM motions; you\u0026#39;ve run product-led, sales-led, and partner-led programs, and you understand how they interact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong messaging and positioning craft — you can develop a compelling narrative from scratch, test it with customers, and translate it into assets that actually get used by sales and partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Revenue mindset — you track contribution to pipeline, activation, and retention, and you know how to use data to argue for, refine, and defend your strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with sales leadership on messaging and proof points to improve their team’s ability to source pipeline and close deals.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lead cross-functional initiatives without direct authority — aligning sales, product, partnerships, and growth teams around a shared GTM plan\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fintech, banking*, or financial services experience — familiarity with the regulatory, trust, and competitive dynamics of this space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a company that scaled through multiple GTM channels simultaneously, particularly one with a strong PLG foundation that was extending into enterprise and/or channel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data fluency — comfortable pulling your own analysis in Amplitude, Hex, Metabase, or SQL rather than waiting on a data team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $207,800\u0026amp;nbsp; - $259,800\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $187,000 - $233,800\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Canadian employees (any location): CAD 196,400 - 245,500\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-SE1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4034561004,"name":"Marketing","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6178672004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5209943004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6178672004,"updated_at":"2026-09-08T14:21:02-04:00","requisition_id":"JR00727","title":"Relationship Manager","company_name":"Mercury","first_published":"2026-09-02T11:00:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Relationship Manager to work with some of the most exciting startups in the world. You’ll be part of the team that introduces founders to Mercury, helps them adopt our core financial products, and ensures their first experience with us is seamless and impactful.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who thrives in fast-paced, founder-facing environments and wants to grow their career in FinTech Relationship Management. You’ll handle a high-volume book of startups, provide responsive day-to-day support, and partner with senior leaders to identify and nurture accounts as they scale. The ideal candidate is deeply curious and meticulous, and enjoys engaging customers to investigate issues and deliver insights.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the first relationship contact for startups, ensuring they’re getting the most business value out of Mercury.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build relationships across a startup’s team, helping them grow and scale their business while adopting Mercury’s core suite.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute playbooks that ensure consistent engagement across a large portfolio of startups,\u0026amp;nbsp; focused on the optimization, retention, and growth of Mercury’s early-stage startup customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively retain, expand, and surface opportunities and high-growth startups across the book of business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate the customer experience by collaborating with cross-functional teams (Sales, Partnerships, Product) to provide feedback and improve the customer’s experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify new business opportunities within existing accounts and drive account growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2–4 years in FinTech, Customer Success, early-stage banking,* or startup-facing Account Management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with founders or early-stage teams; comfort with ambiguity and speed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Surgical precision on effectively managing a large book of accounts with automation and playbooks without losing personal touches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills and responsiveness across Slack, email, and ability to in-person events (\u0026amp;lt;20%).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A customer-first, process-driven mindset, with an eagerness to grow into deeper RM responsibilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational rigor of strong documentation, proactive communication, and project management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus points if you have your Series 65 license, CFP, or CFA charterholder.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AR2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$119,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$134,300 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$107,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$120,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4061258004,"name":"Sales \u0026 Partnerships","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6167220004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5206185004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6167220004,"updated_at":"2026-09-10T12:57:01-04:00","requisition_id":"JR100916","title":"Sales Development Representative","company_name":"Mercury","first_published":"2026-09-08T19:00:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. At our core, we believe that everyone deserves access to the solutions they need to achieve financial freedom. We\u0026#39;re a profitable, high-growth startup that\u0026#39;s on a mission to empower founders and finance teams with advanced tools to build and scale faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;This might be the right role for you if:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’re the kind of person who thrives on hitting targets \u0026amp;amp; metrics.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your aspirations are focused on becoming the top-performing salesperson in the industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hearing “no” doesn’t scare you, it only fires up your motivation. You remain relentlessly optimistic, always fueled with energy and determination.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the face of our company, reaching out to potential customers and introducing them to Mercury.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct research to identify and target potential customers while collaborating with the sales team to develop and implement outreach strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cold call, social and email prospecting to generate interest and schedule meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualify leads to ensure they meet our ideal customer profile.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build relationships with prospects to understand their needs and pain points and schedule meetings with the sales team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report on sales metrics and pipeline activity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 1 year of experience in sales/business development or something you feel is equivalent.\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bonus: You have up to 1 year of experience in e-commerce sales/business development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re a people person with excellent communication with the ability to share complicated ideas with clarity and precision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re a hustler with a proven track record of achieving and exceeding goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re creative and tenacious, always looking for new and innovative ways to reach potential customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re a team player who wants to level up with your teammates and you are comfortable working in a fast-paced, dynamic environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a passion for fintech.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You enjoy learning about companies with complex technical products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-CJ1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$70,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$88,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$63,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$79,700 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4061258004,"name":"Sales \u0026 Partnerships","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6141465004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5199056004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6141465004,"updated_at":"2026-08-21T14:28:05-04:00","requisition_id":"JR00704","title":"Senior Account Executive - Credit \u0026 Lending Products","company_name":"Mercury","first_published":"2026-08-11T16:45:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Building Mercury\u0026#39;s customer base has turned out to be a wild endeavor! With our continued growth in lending, we\u0026#39;re looking for a seasoned credit and capital sales professional to continue to grow our capital products. This role focuses on selling to established, high-value mid-market brands generating millions in annual sales revenue. You\u0026#39;ll bring the skills of a proven lending closer, someone who\u0026#39;s structured and closed credit deals, while still thriving in the fast-moving, resourceful environment Mercury is known for.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll partner with founders and finance teams to understand their cash flow and capital needs on a deep level, and translate that understanding into credit-sound offers alongside underwriting. This role focuses on building your own pipeline of exceptional companies, starting with high-quality ecommerce brands, and expanding over time to other industries doing $20M-$500M in annual revenue. You\u0026#39;ll own complex deal cycles that require both a strong banking relationship and real internal selling across underwriting and the executive team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;This might be the right role for you if:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve sold credit and lending products before, either at a fintech lender or bank.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You don\u0026#39;t wait for a pipeline to show up — you go find it, through outbound, networking, and relationship-building.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve managed a deal cycle that took months, involved a term sheet, and required you to keep multiple internal and external stakeholders aligned at once.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;When underwriting says no to a deal you like, you understand why, and you know how to bring back a structure that works for everyone.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the full sales cycle from self-sourced pipeline to close, selling Mercury\u0026#39;s working capital products (term loans and rolling lines) to high-growth brands generating $20M-$500M in annual revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a high-quality pipeline through self-prospecting, outbound campaigns, and strategic networking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run deep discovery to understand a business\u0026#39;s growth trajectory, cash flow patterns, and capital needs, then work with underwriting to structure compelling, credit-sound offers for complex, high-value deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sell internally as much as externally: build consensus across underwriting and the executive team to move deals forward without cutting corners on credit quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage long, multi-stakeholder deal cycles — often involving founders, CFOs, and existing lenders or banking relationships — while creating urgency and maintaining momentum.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate deal terms that work for both the business and Mercury, balancing growth ambition with credit discipline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and pursue opportunities to expand relationships into other Mercury products (banking*, credit card, treasury) as the account grows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share market and customer insight that helps shape how Mercury underwrites and prices working capital over time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of quota-carrying, closing experience selling credit, lending, or capital products — at a fintech lender, a bank\u0026#39;s business/commercial lending group, or a similar working-capital provider.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of closing deals with businesses doing meaningful revenue (think $20M+, ideally into the tens or hundreds of millions), in ecommerce or adjacent industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real comfort with credit fundamentals — you can speak fluently about cash flow, underwriting considerations, and deal structuring, not just product features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing complex, multi-stakeholder sales cycles that require internal alignment (underwriting, credit committee, leadership) as much as external persuasion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrated ability to self-source pipeline through outbound, networking, and relationship-building — not just work inbound leads.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with MEDDICC or a similar sales methodology, preferred but not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine curiosity about how growing businesses operate financially, and energy for solving their capital problems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-CJ1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$169,900\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$153,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$191,200 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4061258004,"name":"Sales \u0026 Partnerships","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6149284004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5202913004,"location":{"name":"New York, NY or San Francisco, CA"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6149284004,"updated_at":"2026-09-02T13:21:09-04:00","requisition_id":"JR100914","title":"Senior Associate - Venture Ecosystem Sales","company_name":"Mercury","first_published":"2026-08-20T19:05:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In the early days of Silicon Valley, the most powerful ideas spread not through ads or algorithms, but through conversation. It was founders sharing lessons over coffee, investors making connections at late-night dinners, communities forming around ambition and belief. These moments weren’t loud, but they were transformative.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Mercury, we believe modern banking* should feel the same way - powerful, personal, and effortless. Our mission is to simplify finance for ambitious founders so they can spend less time managing money and more time building what matters.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Associate, Venture Ecosystem Sales to bring that philosophy to life: someone who can turn introductions into opportunities, events into relationships, and conversations into lasting customer relationships. You’ll be at the forefront of Mercury’s connection with the startup ecosystem, bridging founders, investors, and the tools that help them move faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;While referrals are not the only way into an interview, working your network to get a Founder / VC introduction to one of our teammates (James Deacon, Holly Hanson, Charlie Blank, Alexander Giordano, Nick Dellis) will show us that you can already do part of the job!\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you’ll do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead with empathy.\u0026lt;/strong\u0026gt; Win new business, taking deals from first meeting to close with clarity, trust, and a genuine understanding of founders’ needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curate meaningful connections.\u0026lt;/strong\u0026gt; Design, attend, and host intimate dinners, thoughtful events, and gatherings that spark real value for founders and investors alongside our strategic partnerships and relationship management teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Grow the network.\u0026lt;/strong\u0026gt; Work within the revenue team to build lasting 1:1 relationships across top venture firms, accelerators, and early-stage communities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate deeply.\u0026lt;/strong\u0026gt; Partner with our VC Partnerships and Relationship Management teams to co-create portfolio programs, ecosystem events, and strategic initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Champion simplicity.\u0026lt;/strong\u0026gt; Help founders see how Mercury’s tools make business banking effortless like smarter controls to seamless payments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Close the loop.\u0026lt;/strong\u0026gt; Share insights from the field to inform future product direction and strengthen Mercury’s connection to the startup world.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You’ll thrive in this role if you:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Are based in New York or San Francisco and are energized by in-person connection. Given the in-person components of the role, travel to industry events may account for 25-30% of your time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Know how to sell with craft and lead with understanding, not persuasion. This is a quota carrying sales role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have credibility within the startup and venture ecosystem through any combination of: investing, sales, partnerships, community experience or even being a founder yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love bringing great people together and crafting experiences that feel personal, not performative.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Are dependable, detail-oriented, and thoughtful in every follow-up. You are a self starter and comfortable working on your own or as part of a team, even in ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Care deeply about quality and value creating something meaningful more than just moving quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Believe fintech should feel intuitive, not transactional.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;How success is measured:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Market performance. Direct new logos and gross profit generated from your in-market Sales efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Founder and investor impact. The strength, quality, and longevity of relationships that lead to measurable growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Community resonance. Events and experiences that build trust and expand Mercury’s network influence with our partnerships and relationship management teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaboration and insight. Field learnings and feedback that inform product and ecosystem strategy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-MV1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$169,900\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4061258004,"name":"Sales \u0026 Partnerships","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6101148004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5178583004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6101148004,"updated_at":"2026-08-21T16:22:12-04:00","requisition_id":"PipelineEngIC3H2026","title":"Senior Backend Engineer - Product","company_name":"Mercury","first_published":"2026-07-01T03:00:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Since the dawn of aviation, pilots have faced the constant challenge of air resistance, much like sailors navigating the friction of water. Amidst this relentless struggle, the \u0026lt;em\u0026gt;trim tab\u0026lt;/em\u0026gt; emerges as an ingenious yet understated marvel. Just as the wheel revolutionized transportation by easing movement over land, the \u0026lt;em\u0026gt;trim tab\u0026lt;/em\u0026gt; simplifies flight, allowing for smoother navigation through the skies. It embodies the elegance of simplicity in engineering, transforming the demanding task of controlling an aircraft into a more graceful and manageable endeavor.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our product not only meets but anticipates the needs of our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our product engineering group is growing and we’re looking to hire \u0026lt;strong\u0026gt;senior backend engineers\u0026lt;/strong\u0026gt;. We’re a team of pragmatic, product-minded engineers motivated by the desire to create lovable products that rescue our customers from frustrating, expensive legacy industry tools.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As part of this role, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone excited to help shape and build Mercury’s future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work in an autonomous environment on a close-knit team, with a “startup within a startup” feel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with designers and product leaders to ship lovable experiences. We want to transcend the status quo for banking and fintech software, and many of our customers are startups and appreciate our slick, magical designs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join a team of experienced product engineers within one of our Mercury product groups such as Banking, Experiences, Expansion, or Risk.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The ideal candidate for the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has 3-7 years of \u0026lt;strong\u0026gt;backend\u0026lt;/strong\u0026gt; development experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of or excitement to learn Haskell, and proficiency in SQL.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathizes with users and can channel their perspective to build lovable products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has made architectural decisions in the past and measured the impact of those decisions over time. You should be able to clearly articulate your technical opinions and lay out tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively incorporates AI tools into their workflow and is excited about leveraging them to amplify their impact — whether that\u0026#39;s accelerating development, improving code quality, or finding creative solutions to hard problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates and collaborates effectively with peers and cross-functional counterparts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If this role interests you, we invite you to explore our public demo at \u0026lt;a href=\u0026quot;https://demo.mercury.com\u0026quot;\u0026gt;demo.mercury.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-ES1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$166,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$208,300 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$157,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$196,800 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034562004,"name":"Engineering","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6134310004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5195338004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6134310004,"updated_at":"2026-09-01T13:01:27-04:00","requisition_id":"JR00691","title":"Senior Cloud Security Engineer - InfoSec","company_name":"Mercury","first_published":"2026-08-04T13:40:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Medieval cathedral builders understood that the flying buttress wasn\u0026#39;t the building. Visitors came to admire the stained glass and soaring ceilings, not the stone supports outside. But without those supports, none of the beauty could stand.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Cloud security plays a similar role at Mercury. Our customers come for products that feel remarkably simple. Behind that simplicity is an infrastructure that quietly protects billions of dollars, preserves customer trust, and gives engineers the confidence to move quickly. We\u0026#39;re looking for a Cloud Security Engineer who enjoys building those invisible supports.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Protecting our customers’ security and privacy is a top priority. We\u0026#39;re all about using the latest technology to do things smarter. That\u0026#39;s why we need a Cloud Security Engineer. This person will be our go-to for designing the systems, guardrails, and automation that allow Mercury to scale without compromising security or slowing down engineering. The ideal candidate should be ready and willing to come up with innovative solutions leveraging the newest technologies to address the unique problems they encounter. We work with teams across the enterprise to solve security, privacy, and compliance challenges so be ready to collaborate.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come be a part of helping us stay safe and maintain trust with our customers!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As we gear up for the next stages of Mercury\u0026#39;s growth, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help build and define cloud security posture. Enable cyber resilience. Help with zero trust initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have an understanding of Governance, Risk and Compliance as it relates to cloud engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the infrastructure and other engineering teams to improve the overall reliability and security of our cloud infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate cloud security controls to ensure threats, vulnerabilities, and risk are minimized\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape Mercury\u0026#39;s AWS cloud architecture around resilience, least privilege, and long-term maintainability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with teams throughout Mercury to address remote access challenges in a remote-first environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with teams and stakeholders throughout Mercury to address security concerns in the cloud.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The ideal candidate should have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years relevant experience in cloud security, networking, information security, or other relevant fields.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong desire to learn and grow and proven track record of doing so.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with standard security frameworks and privacy regulations (NIST CSF, FFIEC, SOX, SOC2, GLBA, ISO27018, PCI-DSS, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep problem-solving and analytical skills, and poise and ability to act calmly and competently in high-pressure, high-stress situations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A fundamental understanding of accepted security practices, troubleshooting issues, attack vectors, and customer support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with information as code (IaC) tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS certifications are encouraged.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If this role interests you, we invite you to explore our public demo at \u0026lt;a href=\u0026quot;https://demo.mercury.com/\u0026quot;\u0026gt;demo.mercury.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-ME1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$166,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$208,300 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$157,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$196,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4069925004,"name":"IT Ops","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6138316004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5197324004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6138316004,"updated_at":"2026-08-21T14:36:47-04:00","requisition_id":"JR00698","title":"Senior Compliance Risk Manager - Prudential ","company_name":"Mercury","first_published":"2026-08-06T19:09:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;With Mercury’s continued progress toward becoming a chartered bank, establishing a strong and forward-looking prudential compliance program is a key part of building a durable, regulator-ready foundation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will report to our Director, Bank Regulatory Compliance and will steward the implementation and operation of a scalable, regulator-ready prudential regulatory compliance program to support bank charter readiness, beginning with Regulations W and O. This role combines strategic program design with operational execution, ensuring Mercury can establish and run a prudential compliance program aligned with regulatory expectations and a digital-first business model.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will define how Mercury ensures it operates in a safe and sound manner, within the boundaries of prudential regulatory requirements, translating regulatory requirements into a program that is credible, measurable, and integrated into how we operate.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Here are some things you’ll do on the job:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Implement and operate Mercury’s first prudential regulatory compliance program for banking* (focusing initially on Regulations W and O) including policies, procedures, governance framework, transactional controls and ongoing monitoring activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interface directly with and advise Mercury’s senior management on permissibility / advisability of proposed transactions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage and partner deeply with stakeholders across the organization including Legal, Finance, People/HR, Credit, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Play a pivotal role in shaping how some of Mercury’s most business critical transactions come together in a safe and sound manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate and grow Mercury’s compliance culture, awareness of prudential regulatory obligations, and best in-class practices via training and guidance to bank staff regarding prudential regulatory requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain records and documentation on all prudential regulatory compliance activities and programs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;You should:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 5-7+ years of experience in building and/or operating prudential compliance programs including Regulations W and O and have a strong understanding of prudential regulations and regulatory expectations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be well-versed in representing program outputs and decisions to senior executives, internal auditors, prudential regulators, and other third parties / stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Approach your work with a high quality bar and a strong sense of ownership - you see things through to completion and don’t settle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring a collaborative, problem-solving mindset to your work, have strong stakeholder management skills, and an ability to influence without direct authority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be excited about using technology, including artificial intelligence, to enhance your capabilities and advance the profession in ways others may never even think of\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;*Nice-to-have*: You have prior experience working in quantitative fields including finance, credit, and/or strategic operations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-DNI\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$163,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$203,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$146,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$183,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$154,100\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,600 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034563004,"name":"Compliance","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6193310004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5215287004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6193310004,"updated_at":"2026-09-15T13:43:29-04:00","requisition_id":"JR00761","title":"Senior Compliance Risk Manager - Securities Compliance","company_name":"Mercury","first_published":"2026-09-15T13:43:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In Rome, senators were barred from shipping grain for profit. In India, Buddhist parables warned of merchants who abused their customers’ trust. In 17th-century Amsterdam, the earliest shareholders demanded transparency from the world’s first joint-stock company. In every era, one principle has reasserted itself: where there is financial power, there must also be ethical infrastructure. Where there is innovation, there must also be controls ensuring a strong, trustworthy foundation upon which the growth is built.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Mercury, we believe compliance is the infrastructure of trust—a way to engineer safety, transparency, and integrity directly into the architecture of financial innovation. This isn’t about bureaucracy or backstops. It’s about building control systems that scale with ambition, that evolve with product velocity, and that speak fluently in the language of risk and regulation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re hiring a \u0026lt;strong\u0026gt;Senior Compliance Risk Manager, Securities \u0026lt;/strong\u0026gt;to help us continue this tradition: someone who can translate regulation into design, design into process, and process into enduring trust. The Senior Compliance Risk Manager will independently execute on our securities compliance and supervision program while driving high-quality oversight across regulated entities, marketing programs, and financial partnership projects. This role bridges tactical execution with strategic ownership, providing operational clarity and regulatory confidence in how Mercury builds and scales.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is well-suited for someone who thrives on execution, is energized by precision, and enjoys cross-functional problem-solving. The individual will be a key contributor across Mercury’s Compliance teams and part of a highly-collaborative environment. Responsibilities will span a wide range of areas, from conducting compliance testing and inspections, owning annual completion and certification of compliance reports, maintaining policy and procedure inventory, supporting regulatory investigations and examinations, licensing, surveillance, marketing, and regulatory filings. The role involves especially close coordination with licensed employees and stakeholders across Product, Marketing, Support, Legal, and Operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;As part of the journey, we would expect you to:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, execute, and document the annual compliance testing program for the broker-dealer in accordance with FINRA Rule 3110, including authoring the comprehensive FINRA Rule 3120 report detailing testing results, findings, and supervisory recommendations and coordinate the annual certification process to ensure timely completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and document the annual compliance testing program for the RIA in accordance with SEC Rule 206(4)-7\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and execute testing across broader compliance areas, including new product rollouts, annual Identity Theft Prevention Program testing, and Business Continuity Planning testing, and others as needed to ensure operational resilience across both the BD and RIA entities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a key point of contact during regulatory examinations, investigations, or audits, which includes managing data requests, organizing and conducting quality assurance on document submissions, and support internal investigations to ensure timely, thorough, and accurate regulatory responses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Draft, update, and maintain the policies and procedures inventory on behalf of the BD and RIA entities, including the Written Supervisory Procedures and Compliance Manual and related policies across the enterprise to reflect regulatory updates, business evolution, and testing remediations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with required regulatory reporting and entity maintenance filings including, but not limited to, Form BD, Form BR, Form ADV,\u0026amp;nbsp; Form CRS, and other state registration maintenance across both the BD and RIA entities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product, Engineering, Operations, Legal, and other relevant teams to evaluate regulatory risk, licensing considerations, and compliance operational requirements during the design and launch of new products, features, and services\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;We believe a successful candidate will have the following qualities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 5+ years of experience in compliance, audit, or operations roles at a broker-dealer or RIA\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hold active \u0026lt;strong\u0026gt;FINRA Series 7\u0026lt;/strong\u0026gt; and \u0026lt;strong\u0026gt;24 licenses\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be familiar with core rules and frameworks including FINRA Rule 3110, Rule 2210, SEC Rule 206(4)-7, and SEC Marketing Rule\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable navigating ambiguity and applying regulatory concepts in evolving product or operational contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have excellent documentation and organizational skills—you’ll need to write clearly and manage records that stand up to audit\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate exceptional executive presence , presenting comfortably and with high professional credibility to senior leadership, the Board of Directors, and regulators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly and enjoy working collaboratively to move things forward\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embrace continuous improvement across the Compliance function and be comfortable using and implementing AI tools to drive better and stronger processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring clarity to ambiguity and structure to compliance program buildout\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance precision and pragmatism to help the business scale responsibly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-SN1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$163,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$203,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$146,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$183,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034563004,"name":"Compliance","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6144590004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5200682004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6144590004,"updated_at":"2026-08-21T14:19:45-04:00","requisition_id":"JR00709","title":"Senior Customer Support Controls \u0026 Governance Program Manager","company_name":"Mercury","first_published":"2026-08-14T16:11:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In the early decades of aviation, flying itself was no longer the hardest problem. The harder challenge was coordination. As air travel scaled, what once relied on intuition and informal communication required entirely new operational systems: structured procedures, clear ownership, control mechanisms, and real-time coordination that could maintain safety without slowing movement. Modern air traffic control didn\u0026#39;t exist to restrict progress. It existed to make scale possible.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Mercury, we\u0026#39;re entering a similar phase of evolution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As we work toward becoming a bank, we\u0026#39;re building the operational foundations required to support that transition thoughtfully and responsibly. We\u0026#39;re looking for a Senior Customer Support Controls \u0026amp;amp; Governance Program Manager to help design and operationalize the systems, controls, and governance mechanisms that will allow Customer Support to scale into a bank-grade operation without losing the speed, quality, and customer empathy that define Mercury today.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your first mission will be helping Customer Support deliver one of the most important operational transformations in Mercury\u0026#39;s history: preparing the organization for bank charter examinations in early 2027. From there, you\u0026#39;ll evolve from leading a critical regulatory program to owning the long-term controls and governance program that ensures Customer Support continues to meet banking* expectations as Mercury grows.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Once that foundation is in place, you\u0026#39;ll own the long-term controls and governance program for Customer Support. You\u0026#39;ll build the operating mechanisms that ensure we continue meeting regulatory expectations as our products, partnerships, and support organization evolve. This includes partner bank governance, KPI monitoring, operational readiness for new partner relationships, audit remediation, and continuously strengthening how Customer Support operates at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll operate at the intersection of Customer Support, Compliance, Risk, Banking, QA, Enablement, Product, and Engineering, turning evolving regulatory expectations into durable operational systems. The strongest candidates for this role enjoy diving into complexity, becoming the deepest expert in their domain, and creating structure where none exists.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;In this role, you will:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead Customer Support\u0026#39;s bank charter remediation program, driving execution across Compliance, Risk, QA, Enablement, Engineering, Banking, and Customer Support to ensure Mercury is prepared for regulatory examinations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate regulatory requirements into scalable support workflows, policies, operational controls, documentation, and frontline procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and operationalize the governance mechanisms that ensure Customer Support continues meeting banking expectations as products, tooling, and operations evolve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own partner bank governance, including KPI monitoring, operational reporting, service level oversight, and recurring governance reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate new partner bank agreements to ensure Customer Support can successfully operationalize new service requirements, reporting obligations, controls, and support processes before launch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish sustainable operating rhythms for evidence collection, documentation, issue tracking, audit readiness, and continuous control monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities where operational controls can be strengthened through systems or tooling, partnering with Engineering and Product teams to implement scalable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive cross-functional decisions across teams with competing priorities, bringing clarity, sequencing, and momentum to complex initiatives with significant regulatory impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor the effectiveness of operational controls, proactively identifying emerging risks, control gaps, and opportunities for continuous improvement following audits, examinations, or partner feedback.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;We’re looking for someone who:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in Program Management, Operations, Risk, Compliance, Customer Support Operations, Governance, Operational Excellence, or a related function, including experience operating in a regulated environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has led or significantly contributed to regulatory remediation, operational controls, audit readiness, bank charter preparation, or similar governance initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Takes pride in becoming the expert in the spaces they own. You\u0026#39;ll develop deep expertise in Customer Support controls and governance, proactively identify emerging risks, and make informed decisions with minimal direction. Rather than coordinating work for others, you\u0026#39;ll define how this function operates and continuously improve it over time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understands how to translate regulatory expectations into practical operating procedures, workflows, tooling requirements, and frontline behaviors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrives in ambiguity and enjoys building structure where ownership, processes, or operating models do not yet exist.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exercises strong operational judgment, balancing regulatory rigor with practical customer support realities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influences senior stakeholders across Compliance, Risk, Banking, Product, Engineering, and Customer Support without relying on formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partners effectively with technical teams to build scalable operational solutions rather than relying on manual processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates clearly across executive, operational, and technical audiences, simplifying complexity without losing important nuance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;The ideal candidate likely has experience:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Preparing organizations for bank charter readiness, regulatory examinations, or large-scale remediation programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building long-term governance programs that continue improving after audits and remediation efforts are complete.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supporting partner bank relationships through operational governance, service level management, KPI reporting, or operational oversight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working within fast-growing organizations where operational rigor needed to scale alongside the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building operating mechanisms and systems rather than simply delivering projects.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Why this role is compelling:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This role is foundational.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ll help define how Mercury\u0026#39;s Customer Support organization evolves into a bank-grade operation while preserving the speed, quality, and customer experience that make Mercury unique.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You won\u0026#39;t inherit a mature governance program. You\u0026#39;ll build it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your work will directly influence Mercury\u0026#39;s readiness for bank examinations, shape how we partner with banks for years to come, and establish the controls, governance, and operating standards that enable Customer Support to scale responsibly as Mercury continues to grow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;For the right person, this is a rare opportunity to build an entirely new operating discipline at one of the most important moments in Mercury\u0026#39;s history.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AS1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$154,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$138,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$173,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$145,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$182,200 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034570004,"name":"Support","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6144592004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5200683004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6144592004,"updated_at":"2026-08-21T14:14:08-04:00","requisition_id":"JR00710","title":"Senior Customer Support Operations Readiness Program Manager","company_name":"Mercury","first_published":"2026-08-14T16:17:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In the 1960s, NASA’s Mission Control transformed spaceflight from isolated acts of engineering into coordinated systems of execution. Every launch depended on hundreds of interconnected decisions across engineering, communications, operations, and risk — all synchronized with precision under intense pressure. Mission Control’s real achievement wasn’t simply reacting to problems; it was building the operational readiness systems that made complex missions possible in the first place.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Mercury continues to scale, we’re looking for an \u0026lt;strong\u0026gt;Operations Readiness Program Manager\u0026lt;/strong\u0026gt; to help operationalize and continuously improve the systems that keep Customer Support aligned, prepared, and informed through constant change.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role sits at the center of customer support impacting initiatives — partnering across Support, Product, Risk, Engineering, and Enablement to ensure launches, tooling updates, workflow changes, and operational initiatives are introduced thoughtfully and executed smoothly.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll drive and continuously improve the operational rhythms that keep teams coordinated, from readiness planning and dependency management to launch communications, enablement coordination, and post-launch analysis. Some initiatives will require deep cross-functional orchestration across many stakeholders; others will rely on strong operational judgment, fast execution, and consistent follow-through.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The right person enjoys improving operational systems, bringing clarity to complex initiatives, and helping teams execute change with confidence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you’ll do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coordinate operational readiness activities across customer support impacting initiatives, ensuring launches, tooling changes, and process updates are implemented smoothly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Support, Product, Risk, Engineering, and Enablement teams to align on operational requirements early and reduce downstream support friction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own recurring operational readiness motions and communications for Customer Support, including weekly change updates, launch coordination, and stakeholder alignment across support impacting initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain the centralized roadmap of upcoming customer support impacting initiatives and help stakeholders understand dependencies and readiness needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead readiness planning for new product launches, workflow changes, and tooling updates, ensuring support teams are prepared with the right documentation, processes, training, and internal knowledge resources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional stakeholders to ensure readiness deliverables are completed on time and escalate risks when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review customer support impacting change requests, identify operational risks and support implications, and partner with stakeholders to improve launch readiness and post-launch outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish timelines, track dependencies, and coordinate implementation requirements with Systems Administrators and technical partners to support successful operational rollouts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve operational processes for intake, implementation tracking, and launch coordination as the organization scales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track launch outcomes, adoption, and support impact to identify opportunities for future improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Learning \u0026amp;amp; Development to create scalable enablement materials that support successful adoption of new tools, workflows, and operational changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate the effectiveness of operational readiness initiatives and iterate on processes, tooling, and communication strategies based on stakeholder feedback and business needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What we’re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of experience in operations readiness, support operations, enablement, program management, or similar operational roles within SaaS, fintech, or technology environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience coordinating cross-functional initiatives across multiple teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated judgment in prioritizing competing operational work and making thoughtful tradeoffs in fast-moving environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience improving operational processes and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional prioritization and organizational skills, with a track record of balancing multiple complex initiatives while maintaining a high quality execution bar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with the ability to distill operational complexity into clear, actionable updates for a wide range of audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading operational change initiatives, including launch readiness, process adoption, workflow implementation, or support enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A high degree of ownership and bias toward action, paired with strong attention to detail and operational quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in ambiguous environments where priorities, systems, and processes continue to evolve over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaborative instincts and the ability to build trust across teams with different goals, timelines, and working styles\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The ideal candidate may also have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience coordinating product launches, tooling rollouts, or operational changes that required alignment across multiple teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of improving operational workflows, documentation, or team processes to reduce friction and increase consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with Product, Engineering, Customer Support, Enablement, or Operations teams to successfully implement new initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational instincts, with the ability to manage multiple initiatives, identify risks, and keep stakeholders aligned without losing attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience creating or maintaining internal documentation, knowledge resources, communication plans, or enablement materials that support successful change adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tools like Zendesk, Linear, Salesforce, or similar operational workflow platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using data to evaluate operational performance, measure launch outcomes, or identify process improvements, including proficiency with Google Sheets, SQL, or similar tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A habit of bringing structure to ambiguity, identifying opportunities to improve existing processes, and helping teams execute change with clarity and confidence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AS1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$121,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$152,100 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$109,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$136,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$115,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$143,700 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034570004,"name":"Support","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6190742004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5214483004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6190742004,"updated_at":"2026-09-11T18:46:49-04:00","requisition_id":"JR00759","title":"Senior Customer Support Systems Administrator","company_name":"Mercury","first_published":"2026-09-11T18:31:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;We\u0026#39;re looking for a skilled System Administrator to join our Customer Support Operations \u0026amp;amp; Strategy team. In this role, you\u0026#39;ll be the backbone of our support infrastructure - ensuring that our systems are secure, reliable, and always optimized for performance. As Mercury\u0026#39;s Zendesk ecosystem and CS tech stack continue to grow in scope and complexity - and as we move toward a bank charter* - this role is increasingly central to how we scale, automate, and govern our systems. If you\u0026#39;re excited about building creative solutions and making a tangible impact on customer \u0026amp;amp; agent experience, we\u0026#39;d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Zendesk Administration:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage our Zendesk implementation - both intraday maintenance and supporting Zendesk through strategic business growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work alongside our existing team of Systems Admins to ensure our Zendesk ecosystem remains cohesive, consistent, and well-coordinated as our footprint grows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain an internal comprehensive knowledge base for our Zendesk configuration \u0026amp;amp; procedures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate, analyze, and report on Zendesk metrics to guide improvements in customer service strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly audit for gaps \u0026amp;amp; efficiencies, lead projects to improve or expand our setup based on findings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tools \u0026amp;amp; Technology\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help oversee the configuration, maintenance, performance, and optimization of the general CS tech stack (e.g. WFM \u0026amp;amp; QA tooling, apps, company tools - Notion, Guru, Slack, Okta etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement, monitor, and maintain system security protocols to protect sensitive data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the prioritization and delivery within sprint cycles; updating tasks, tracking progress, and ensuring timely completion of tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Systems \u0026amp;amp; Automation Strategy\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Stay closely in the loop on new features and releases from Zendesk and other CS tools, and evaluate new apps or integrations that could create efficiency across customer-facing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify opportunities to automate workflows and processes, with a particular focus on leveraging AI solutions to make agents more efficient, help us serve customers faster, and reduce tedious backend work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Surface cost-saving or time-saving opportunities for backend processes, including working with Mercury\u0026#39;s broader IT team to develop a stronger integration between CS tools and Okta\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Compliance \u0026amp;amp; Regulatory Risk\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;As Mercury approaches its bank charter, create, formalize, and document Admin processes and controls within Zendesk to help ensure compliance with relevant regulations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Risk and Compliance stakeholders to identify and minimize regulatory risk within our Zendesk configuration and permissions structure\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Support\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take part in \u0026quot;firefighting\u0026quot; duties, fielding and resolving ad hoc Zendesk support requests from users across all customer-facing teams - not just CS, but teams like Risk, Disputes, and Partnerships as well\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the go-to technical expert, providing guidance and training both in partnership with L\u0026amp;amp;D and through direct engagements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Primary partner to engineering teams; ensuring Zendesk is continuously improving internally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with business teams on process improvements, change control, and project status updates\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuous Improvement\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Stay current with industry trends and best practices, bringing a voice and point of view to our strategic programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead initiatives that simplify and improve the experience for customers, agents, and the business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you bring:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Expertise:\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5 years of hands-on Zendesk Administrator experience; demonstration of strong knowledge of the Zendesk platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of system security, monitoring tools, and cloud infrastructure (AWS, Azure, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating Zendesk across a company\u0026#39;s tech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI-driven CS tools (e.g. AI chatbots/agents) and an interest in identifying automation opportunities within a support tech stack\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Problem-Solving Skills:\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excellent troubleshooting and analytical skills; ability to quickly diagnose and resolve technical issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive approach to identifying inefficiencies and crafting solutions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Communication:\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal skills and the ability to communicate technical concepts to non-technical team members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in cross-functional teams and supporting a customer-centric culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commitment to being a creative and strategic partner in designing the customer and agent experience at Mercury\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The Ideal Candidate Will Also Have:\u0026lt;/strong\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience operating in a regulated environment (e.g. banking, fintech, or another regulated industry), including documenting processes and controls for compliance purposes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with AI chatbot or conversational automation platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with other CS tools such as Fin, Guru, or Rippit\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*While we\u0026#39;ve received approvals from the OCC and FDIC, Mercury today is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AS1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$154,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$138,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$173,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$145,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$182,200 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034570004,"name":"Support","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6179231004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5210199004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6179231004,"updated_at":"2026-09-17T11:09:52-04:00","requisition_id":"JR00731","title":"Senior Data Scientist - Risk ML","company_name":"Mercury","first_published":"2026-09-02T11:44:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In 1999, NASA lost contact with its Mars Climate Orbiter after a 9-month journey from Earth. It began its planned orbital insertion maneuver but went out of radio contact after passing behind Mars. While we may never know whether it was destroyed in the atmosphere or re-entered heliocentric space, we can draw the lesson that getting the details (in this case, units) right is critical, especially when shooting for the stars.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;While Mercury’s cosmic journey may be more metaphorical, we have our own sky-high ambitions and the need to marry those with precise data analysis.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To that end, we are hiring a Machine Learning-focused Data Scientist to support our Risk team. This team is responsible not only for detecting, monitoring, and mitigating both first- and third-party fraud but also ensuring we know and understand our customers while monitoring their behavior for financial crime risk. You’ll play a key role in strengthening our fraud defenses while ensuring that Mercury continues to deliver a smooth and trustworthy banking* experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to join Mercury at a pivotal moment in our growth. You’ll be working on some of the most critical challenges facing the business and collaborating across product, engineering, and risk to protect our customers and the financial system at large.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Here are some things you’ll do on the job:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build, validate, and deploy machine learning models to identify and prevent fraud in real time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the reproducibility and robustness of said models through documentation, testing, and monitoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure data quality and reliability across pipelines and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Risk Strategy to ideate on model inputs and applications and with Engineering optimize deployment and observability\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;You should have:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience working with and analyzing large datasets to solve problems and drive impact, with 3+ years of ML experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in SQL and experience using it to understand and manage imperfect data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python and experience with statistical modeling and machine learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience deploying and monitoring machine learning models in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working in a fast-paced environment with evolving priorities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Ideally you also have:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of relevant risk experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with LLMs or other GenAI and how they can be applied to risk or fraud detection\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with modern data tools for pipelines and ETL (e.g., dbt)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with model governance as required in finance or other regulated industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building zero-to-one solutions in ambiguous or greenfield problem spaces\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AC1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$166,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$250,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$157,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$237,100 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4072159004,"name":"Data","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6145886004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5201414004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6145886004,"updated_at":"2026-09-02T10:11:02-04:00","requisition_id":"JR00712","title":"Senior Design Manager - Core Experiences","company_name":"Mercury","first_published":"2026-09-01T15:49:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;When Apple developed the original Macintosh, the team wasn’t simply designing a new computer. They were establishing a new vocabulary for interacting with one: windows, menus, icons, pointing, dragging, selecting. Many of those ideas existed elsewhere, but the achievement was turning them into a coherent language that people could understand and carry from one application to another.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re at another interesting moment in the evolution of interfaces. Software can increasingly understand intent, converse, adapt, anticipate, and act on someone’s behalf. That creates an opportunity to reconsider some of the assumptions that have defined product design for decades.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Mercury, we want to do more than add AI to interfaces designed for another era. We want to thoughtfully evolve how Mercury feels to use, creating experiences that are intelligent without being inscrutable, proactive without being intrusive, and distinctly Mercury.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll lead the product designers responsible for some of Mercury’s core experiences and establish a point of view for how our interfaces should evolve as the possibilities of software change. You’ll work closely with Product, Engineering, and Design Systems to turn emerging interaction ideas into coherent, reusable patterns, while building a team known for exceptional product thinking and craft.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our design organization consists of 40+ people who love solving complex problems through design and are equally passionate about cultivating, guiding, and inspiring one another.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve Mercury’s interaction philosophy, with a particular focus on how AI-native, conversational, adaptive, and proactive experiences should work across our products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set an exceptional bar for product quality across the Interfaces organization, helping teams like mobile, dashboard and our agentic product understand not only whether an experience works, but why it feels right\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead, coach, and develop a team of product designers, creating an environment where designers can take creative risks, develop strong points of view, and consistently produce exceptional work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape product strategy alongside Product and Engineering rather than waiting for requirements to arrive. Bring design into ambiguous problems early and help teams identify the right problems to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay close to the work. Use critique, prototyping, exploration, and hands-on collaboration to push ideas further and help teams turn ambitious concepts into thoughtful, pragmatic experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help raise the craft and product-thinking bar of Mercury’s broader Design organization, sharing frameworks, perspectives, and emerging ideas that make everyone around you a stronger designer\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You should:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Have exceptional product taste:\u0026lt;/strong\u0026gt; You have unusually strong judgment about how great software should behave and feel. You can move beyond subjective critique to articulate why an interaction works, where it falls short, and how to make it substantially better. You bring strong visual and interaction design fundamentals and inspire a higher standard of craft in others\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Have a strong point of view on AI-native interfaces:\u0026lt;/strong\u0026gt; You think deeply about how AI is changing the relationship between people and software. You’re actively experimenting with conversational, adaptive, intelligent, and proactive interaction models and have opinions about where these patterns create genuine value and where they don’t. You don’t need to have spent your career building AI products, but you should be intensely curious about what comes next\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be a craft-obsessed design leader:\u0026lt;/strong\u0026gt; You’ve successfully led and developed product designers without becoming distant from the work. You know how to recognize what makes individual designers exceptional, give clear and thoughtful feedback, and create an environment where a team can experiment boldly while maintaining a very high quality bar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Think about interactions as systems:\u0026lt;/strong\u0026gt; You see beyond individual screens and features to the patterns, information architecture, behaviors, and principles connecting them. You can turn excellent individual solutions into reusable ideas that make the broader Mercury experience more coherent without making it formulaic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be a strategic cross-functional partner:\u0026lt;/strong\u0026gt; You’re a genuine thought partner to Product and Engineering. You bring design thinking into strategy and roadmap conversations, collaborate comfortably on unfinished work, understand technical constraints, and earn trust through judgment and execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate independently with a strong point of view:\u0026lt;/strong\u0026gt; You thrive when the problem matters but the answer isn’t obvious. You can create structure where none exists, develop a perspective with incomplete information, and move work forward without significant coaching or prioritization. You balance conviction with curiosity and pragmatism and know when a great idea is worth fighting for\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Experience designing AI-powered or consumer software, strong prototyping skills, close partnership with Design Systems, or deep motion and interaction expertise would all be especially relevant, but we care more about the quality of your thinking and work than checking every box. These qualifications and the role\u0026#39;s emphasis on interaction quality, AI thinking, leadership, independence, and taste come directly from the role profile.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to help define the future of Mercury’s product experience. You’ll have the autonomy to develop new ideas about how our interfaces should behave, the team to turn those ideas into excellent products, and the opportunity to create interaction patterns that can ultimately influence how Mercury builds software across the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-KS2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$228,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$285,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$270,200 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034560004,"name":"Design","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6104936004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5180588004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6104936004,"updated_at":"2026-09-02T10:43:34-04:00","requisition_id":"JR00622","title":"Senior Design Manager - Growth","company_name":"Mercury","first_published":"2026-09-01T14:29:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Charles and Ray Eames designed chairs. They also designed houses, exhibitions, films, toys, graphics, and one particularly famous lounge chair.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What connected their work wasn’t a medium. It was a way of thinking. They studied how people behaved, experimented constantly, and moved fluidly between the smallest details and the systems surrounding them. The result was work that made complicated things feel remarkably simple.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Growth design at Mercury requires a similar range.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Growth teams work across the journey people take with Mercury, from discovering us on the web to becoming a customer, finding value in the product, and eventually bringing other people along with them. That means the design problems are unusually varied. One day might involve rethinking how someone understands Mercury for the first time. Another might mean finding friction in activation, designing an experiment around conversion, or creating a new loop that helps a great product travel further.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a \u0026lt;strong\u0026gt;Growth Design Manager\u0026lt;/strong\u0026gt; to lead design across this portfolio.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll lead and develop a team of designers working across Conversion, Activation, and Virality. You’ll partner closely with Product and Engineering to identify the highest-leverage opportunities, turn ambiguity into a clear direction, and build a Growth design practice where experimentation and exceptional craft reinforce each other.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role for someone who thinks about growth as a design problem, not simply an optimization problem.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In this role, you’ll:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop the designers working across Mercury’s Growth organization, giving them the context, coaching, and feedback they need to do exceptional work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product and Engineering leadership to shape Growth strategy, identify high-leverage opportunities, and turn them into compelling customer experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help teams move from intuition to learning by using experimentation, customer insight, and business results to inform what we build next\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the quality bar across a broad set of experiences, from Mercury’s public web presence through conversion, activation, virality, and customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create clarity across an inherently ambiguous problem space. You’ll help teams decide which problems matter, where design can have the greatest impact, and what excellent execution looks like\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the systems and operating practices that allow Growth Design to scale without becoming mechanical. You’ll create enough structure to help teams move quickly while preserving room for judgment, creativity, and ambitious ideas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Grow the team thoughtfully, helping us identify what kinds of designers we need and maintaining a high bar as the organization expands\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You should:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have experience leading and developing high-performing product or growth designers, including coaching senior designers through ambiguous, consequential work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a track record of using design to drive measurable business outcomes. You understand experimentation and growth mechanics, but you don’t sacrifice customer experience in pursuit of a metric\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be an excellent design thinker with strong visual and product judgment. You can evaluate the details of an experience while also seeing the larger system it belongs to\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable moving between leadership modes. Sometimes the team needs a strategic thought partner, sometimes a sharp critique, sometimes organizational clarity, and sometimes someone willing to get close to the work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Care deeply about developing people. You can set a high bar, give direct and thoughtful feedback, recognize what makes individual designers exceptional, and help them grow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be curious about why people behave the way they do. The best growth ideas often begin with understanding a customer rather than staring at a funnel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating independently in a fast-moving environment where the answer often isn’t obvious at the beginning\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You don’t need to have spent your entire career with “Growth” in your title. Excellent candidates could come from product design, growth design, consumer products, commerce, or other environments where design quality and business performance are deeply connected.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What matters is that you can build a team capable of doing both: \u0026lt;strong\u0026gt;make Mercury easier to discover, understand, and adopt while making the experience itself better along the way.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-KS2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$228,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$285,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$270,200 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034560004,"name":"Design","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6201177004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5220246004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6201177004,"updated_at":"2026-09-18T18:11:20-04:00","requisition_id":"JR00771","title":"Senior Engineering Manager - Credit Cards","company_name":"Mercury","first_published":"2026-09-18T18:11:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In 1968, the New York Stock Exchange began closing on Wednesdays so brokerage firms could catch up on paperwork. Every transaction depended on physical stock certificates being delivered, recorded, and reconciled. Trading had outgrown the infrastructure behind it. The expression “Paperwork crisis” had entered the nation\u0026#39;s agenda resulting in other temporary measures like shortened trading days and extending settlement. The industry responded with electronic clearing systems and the establishment of the Depository Trust \u0026amp;amp; Clearing Corporation (DTCC) laying the foundation for markets that could operate at an entirely different scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every share needs an identity, every movement needs a record, and every balance needs to agree with the institutions holding the assets. The best financial infrastructure makes this complexity feel ordinary. Building it takes extraordinary care.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Mercury, our Investments team helps founders put their capital to work through products like Treasury and Invest. Our Custody team builds the systems underneath that experience: the ledger, security master service, reconciliation, and operational tools that keep customer assets accurately accounted for and give our products a dependable foundation to grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a senior engineering manager to lead the Custody team through its next stages of growth and scale to better serve our small and large customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As part of this role, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, hire, and develop a team of senior engineers, providing thoughtful feedback and building a trusting and supportive environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the team’s technical strategy and roadmap, translating Mercury’s investment ambitions into focused priorities and predictable delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide the design and evolution of core custody systems, including cash and securities ledgers, security master service, position tracking, and reconciliation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, investment operations, and compliance to turn business and regulatory requirements into well-designed systems, operational controls, and auditable workflows that balance correctness, scale, and maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product and Partnerships to align integrations, responsibilities, and technical roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set a high bar for correctness, reliability, and incident response, balancing new capabilities with the maintenance and improvement of critical systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The ideal candidate for the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has 3+ years of experience managing highly technical teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has direct experience building or operating RIA and broker-dealer custody systems at scale, including ledgers, security master service, cash and securities reconciliation, and money movement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understands the broker-dealer operating model and how responsibilities and data flow across introducing brokers, clearing firms, and custodians.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has worked closely with compliance and operations teams, translating requirements into practical engineering decisions and effective controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understands the lifecycle of securities and the implications of settlement and corporate actions for customer cash and positions across equities, fixed income, ETFs, and mutual funds.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If this role interests you, we invite you to explore our public demo at \u0026lt;a href=\u0026quot;http://demo.mercury.com/accounts/treasury\u0026quot;\u0026gt;demo.mercury.com/accounts/treasury\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-ES1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$239,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$298,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$225,900\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$282,400 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034562004,"name":"Engineering","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6196335004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5217176004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6196335004,"updated_at":"2026-09-17T12:23:16-04:00","requisition_id":"JR00766","title":"Senior Engineering Manager - Custody","company_name":"Mercury","first_published":"2026-09-17T12:23:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In 1968, the New York Stock Exchange began closing on Wednesdays so brokerage firms could catch up on paperwork. Every transaction depended on physical stock certificates being delivered, recorded, and reconciled. Trading had outgrown the infrastructure behind it. The expression “Paperwork crisis” had entered the nation\u0026#39;s agenda resulting in other temporary measures like shortened trading days and extending settlement. The industry responded with electronic clearing systems and the establishment of the Depository Trust \u0026amp;amp; Clearing Corporation (DTCC) laying the foundation for markets that could operate at an entirely different scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every share needs an identity, every movement needs a record, and every balance needs to agree with the institutions holding the assets. The best financial infrastructure makes this complexity feel ordinary. Building it takes extraordinary care.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Mercury, our Investments team helps founders put their capital to work through products like Treasury and Invest. Our Custody team builds the systems underneath that experience: the ledger, security master service, reconciliation, and operational tools that keep customer assets accurately accounted for and give our products a dependable foundation to grow.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a senior engineering manager to lead the Custody team through its next stages of growth and scale to better serve our small and large customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As part of this role, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, hire, and develop a team of senior engineers, providing thoughtful feedback and building a trusting and supportive environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the team’s technical strategy and roadmap, translating Mercury’s investment ambitions into focused priorities and predictable delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide the design and evolution of core custody systems, including cash and securities ledgers, security master service, position tracking, and reconciliation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, investment operations, and compliance to turn business and regulatory requirements into well-designed systems, operational controls, and auditable workflows that balance correctness, scale, and maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product and Partnerships to align integrations, responsibilities, and technical roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set a high bar for correctness, reliability, and incident response, balancing new capabilities with the maintenance and improvement of critical systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The ideal candidate for the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has 3+ years of experience managing highly technical teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has direct experience building or operating RIA and broker-dealer custody systems at scale, including ledgers, security master service, cash and securities reconciliation, and money movement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understands the broker-dealer operating model and how responsibilities and data flow across introducing brokers, clearing firms, and custodians.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has worked closely with compliance and operations teams, translating requirements into practical engineering decisions and effective controls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understands the lifecycle of securities and the implications of settlement and corporate actions for customer cash and positions across equities, fixed income, ETFs, and mutual funds.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If this role interests you, we invite you to explore our public demo at \u0026lt;a href=\u0026quot;http://demo.mercury.com/accounts/treasury\u0026quot;\u0026gt;demo.mercury.com/accounts/treasury\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-ME1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$239,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$298,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$225,900\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$282,400 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034562004,"name":"Engineering","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6101085004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5178559004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6101085004,"updated_at":"2026-08-21T15:58:41-04:00","requisition_id":"JR00617","title":"Senior Financial Partnerships Manager - Lending","company_name":"Mercury","first_published":"2026-06-24T18:13:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Mercury is building a whole stack of financial tools for startups. We work hard to create dashboards with thought and simplicity. You can check out our demo dashboard at www.demo.mercury.com.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Underneath all of our products is a massive web of partners that users don’t see, requiring significant product, regulatory, and operational investment. That’s where the Product Partnerships team comes in. The Product Partnerships team maintains Mercury’s external relationships and streamlines our collective workflows to keep customers, partners, and Mercury employees happy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Senior Product Partnerships Manager for Lending, you’ll own and evolve Mercury’s portfolio of strategic partners that underpin our lending infrastructure and our path toward becoming a bank. This includes relationships with lending management system providers, infrastructure partners and ecosystem partners that support our underwriting model. As we become a bank, our lending products will become more complex. You’ll be on the forefront of supporting the development of those products.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a highly cross-functional role that sits at the intersection of product, engineering, compliance, legal, operations, and executive leadership. You’ll serve as the primary point of contact for these partners while internally championing their capabilities, constraints, and requirements. You’ll be responsible for translating complex technical partner considerations into clear internal work-streams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Beyond managing existing partnerships, you’ll play a critical role in identifying, evaluating, and onboarding new partners that support Mercury’s long-term banking strategy. This includes market mapping, due diligence, contract negotiation, and ongoing relationship management. You’ll bring a thoughtful mix of product curiosity, operational depth, and relationship skills to help Mercury build durable, compliant, and scalable banking infrastructure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Secure, reliable, thoughtful, and (perhaps) magical is how a user should describe banking* on Mercury. Your job is to ensure that our lending management partners can live up to this standard as we scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You Will Do:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a portfolio of strategic lending partnerships critical to Mercury’s banking infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be the driving force behind building and maintaining Mercury’s lending partner ecosystem in support of our charter ambitions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the internal expert on lending management systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Legal, Compliance, Risk, Product, Engineering, and Finance to negotiate contracts, manage partner performance, and support regulatory readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead new partner selection, due diligence, and onboarding for lending partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate partner requirements, constraints, and regulatory considerations into actionable internal plans and timelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unblock internal teams wherever possible and advocate for Mercury’s roadmap while balancing regulatory and partner expectations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly communicate Mercury’s compliance posture, regulatory obligations, and technical architecture to external partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What You Should Have:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of of relevant banking/payment operations experience and 4+ years of strategic partnerships experience or B2B/payment product experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing or working closely with lending management system providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a strong partnership leader who enjoys owning complex, high-stakes relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be an excellent communicator and highly organized project manager, comfortable operating across many stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently exercise empathy, especially in highly regulated and constrained environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a strong product sense and interest in how financial infrastructure enables customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be an effective negotiator with experience navigating complex commercial and regulatory discussions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be technically inclined or comfortable interfacing with engineering and compliance teams on complex systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay calm and focused while working on multiple critical initiatives in parallel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exercise creativity while operating within regulatory and operational constraints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Think of customers first, always approaching problems from the customer perspective\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be able to simplify complex systems and regulatory requirements into clear, documented processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-AR1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$180,900\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$226,100 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$162,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$203,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4148874004,"name":"Financial Partnerships","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6101151004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5178589004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6101151004,"updated_at":"2026-08-21T15:55:14-04:00","requisition_id":"PipelineEngIC3H2026FS","title":"Senior Full-Stack Engineer","company_name":"Mercury","first_published":"2026-07-01T03:00:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Since the dawn of aviation, pilots have faced the constant challenge of air resistance, much like sailors navigating the friction of water. Amidst this relentless struggle, the \u0026lt;em\u0026gt;trim tab\u0026lt;/em\u0026gt; emerges as an ingenious yet understated marvel. Just as the wheel revolutionized transportation by easing movement over land, the \u0026lt;em\u0026gt;trim tab\u0026lt;/em\u0026gt; simplifies flight, allowing for smoother navigation through the skies. It embodies the elegance of simplicity in engineering, transforming the demanding task of controlling an aircraft into a more graceful and manageable endeavor.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our product not only meets but anticipates the needs of our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our product engineering group is growing and we’re looking to hire \u0026lt;strong\u0026gt;senior full-stack engineers\u0026lt;/strong\u0026gt;. We’re a team of pragmatic, product-minded engineers motivated by the desire to create lovable products that rescue our customers from frustrating, expensive legacy industry tools.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As part of this role, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone excited to help shape and build Mercury’s future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work in an autonomous environment on a close-knit team, with a “startup within a startup” feel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with designers and product leaders to ship lovable experiences. We want to transcend the status quo for banking and fintech software, and many of our customers are startups and appreciate our slick, magical designs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join a team of experienced product engineers within one of our Mercury product groups such as Banking, Experiences, Expansion, or Risk.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The ideal candidate for the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has 3-7 years of \u0026lt;strong\u0026gt;full-stack\u0026lt;/strong\u0026gt; development experience, with knowledge of or excitement to learn Haskell, React, TypeScript, and Redux.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathizes with users and can channel their perspective to build lovable products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can balance tradeoffs and find creative solutions to accomplish goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively incorporates AI tools into their workflow and is excited about leveraging them to amplify their impact — whether that\u0026#39;s accelerating development, improving code quality, or finding creative solutions to hard problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates and collaborates effectively with peers and cross-functional counterparts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If this role interests you, we invite you to explore our public demo at \u0026lt;a href=\u0026quot;https://demo.mercury.com\u0026quot;\u0026gt;demo.mercury.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-DNI\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$166,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$208,300 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$157,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$196,800 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034562004,"name":"Engineering","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6134541004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5195453004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6134541004,"updated_at":"2026-08-21T14:42:14-04:00","requisition_id":"JR00693","title":"Senior HRIS Analyst","company_name":"Mercury","first_published":"2026-08-04T16:22:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;We are seeking a highly motivated and experienced \u0026lt;strong\u0026gt;Senior HRIS Analyst\u0026lt;/strong\u0026gt; to help take our rapidly growing organization to the next level. At Mercury, we are investing in modernizing and optimizing our HR technology landscape, streamlining processes, and building a foundation that can support continued expansion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will report to our Head of People Operations and serve as a strategic partner to HR and Compensation business leaders, leveraging deep Workday expertise to streamline processes, automate manual work, and enhance the employee experience across the organization. This is an exciting opportunity for someone who enjoys complex challenges, and wants to influence the future of HR Operations by identifying innovative solutions, implementing best practices, and leveraging Workday technology to create more efficient, scalable, and employee-centric experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Here are some things you’ll do on the job:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, configure, maintain, and optimize Workday Core HCM and Advanced Compensation modules to support business processes and organizational requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and recommend optimal Workday compensation design aligned with organizational growth, job architecture, career frameworks, and Total Rewards strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure compensation grades, grade profiles, salary ranges, compensation plans, eligibility rules, annual merit cycles, and core staffing and people processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain HR and Compensation Workday reports and dashboards for key stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and support Workday security for new implementations, acquisitions, reorganizations, and system enhancements; troubleshoot and resolve complex security issues, including domain permissions, business process security, constrained and unconstrained roles, and segmented security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and maintain worker lifecycle events, including hire, onboarding, job changes, transfers, promotions, leave, and termination processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document system configurations, procedures, testing, and recommendations for optimal system setup and migration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the People team and business stakeholders to evaluate, implement, and maximize AI-driven solutions within Workday and related HR technologies, driving innovation, process optimization, and scalable operational improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide support for additional Workday modules as requested.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You should have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Human Resources, Information Systems, Business Administration, Finance, or a related field (or equivalent experience).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of Workday functional experience, including configuration and support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years supporting HCM and Advanced Compensation modules.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting organizational changes, including new entities, acquisitions, reorganizations, and global expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in complex organizations with multiple business units and local and international employee populations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience configuring and maintaining Workday security, including role-based security groups, domain security policies, and business process security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in Workday business processes, organizations, staffing models, and worker lifecycle events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building Workday reports, calculated fields, dashboards, and data validation reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience configuring Workday compensation structure and annual compensation review cycles.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-TG1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$154,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$192,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$138,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$173,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$145,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$182,200 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034564004,"name":"People","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6180093004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5210445004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6180093004,"updated_at":"2026-09-02T17:22:13-04:00","requisition_id":"JR00732","title":"Senior KYC Investigator - Ongoing Due Diligence","company_name":"Mercury","first_published":"2026-09-02T17:22:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Mercury is the fintech startups use for banking* and all their financial workflows. This turns out to be a pretty wild endeavor, so we’re looking to bring someone sharp onto our Ongoing Due Diligence (ODD) team to help us out. We are seeking a thoughtful and detail-oriented Senior Risk Investigator to join our team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will support strategic initiatives that strengthen ODD’s KYC risk program and controls while ensuring adherence to established policies, procedures, and regulatory standards. You will help enhance existing operational workflows and develop new KYC/EDD controls to support upcoming product launches and processes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additionally, you will also partner closely with cross-functional teams to evolve Mercury’s KYC program by implementing automation, introducing new controls, and building scalable solutions that improve operational efficiency while minimizing customer friction. This role reports directly to the ODD KYC Lead and is supported by a highly collaborative and experienced Risk team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Here are some things you’ll do on the job:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and implementation of new operational processes, creating comprehensive procedures to support BPO outsourcing and execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Compliance, BSA, Product, Risk Strategy, and other teams to enhance Mercury\u0026#39;s ongoing due diligence program and drive operational efficiency through data and technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously refine and standardize desktop procedures for various KYC workflows to improve operational efficiency, accuracy, and regulatory compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support complex KYC Refresh and related workflow cases as needed to ensure accurate and consistent execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to reduce unnecessary case volume by proposing auto-clearing logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and enhance metric dashboards to monitor control performance, remediation status, and operational effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;You should:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 3 - 5 years of experience related to KYC, Risk Investigations, AML, or Sanctions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 2+ years of experience building programs or processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a highly motivated self-starter, comfortable working within a high risk environment under minimal supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a strong understanding of Financial Services (or any other highly regulated) environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience in managing customer-facing queues to support excessive caseloads and/or handle customer escalations as required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have experience with KYC Verification Software (such as Alloy, MidDesk, Socure, etc)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love problem solving and making teams, products, and processes more efficient\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be curious about the US banking system, startups, and ecommerce companies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-JD1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$106,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$132,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$95,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$119,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$100,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$125,500 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4148873004,"name":"Banking and Risk Operations","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6186862004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5212631004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6186862004,"updated_at":"2026-09-09T17:37:53-04:00","requisition_id":"JR00751","title":"Senior Machine Learning Operations Engineer","company_name":"Mercury","first_published":"2026-09-09T17:37:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Mercury\u0026#39;s use of machine learning in risk decisioning is growing fast in scope and in stakes. Models increasingly drive real-time decisions about fraud and financial crime, and the Machine Learning Platform (MLP) team exists to build a paved path from a trained model to a reliable production deployment, speeding up iteration, and ensuring granular production observability.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;MLP owns the production ML lifecycle: the systems that take a model from registry through deployment, real-time inference, observability, and retraining. Our Data Science colleagues author and train the models. We build the platform that lets them register, deploy, and observe those models in production without carrying the operational burden themselves. We also serve low-latency, highly available scores to the decision engine that depends on them. The platform supports business decisioning broadly, with our first use cases focused on fraud risk outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our products create a safe environment that meets the needs of our customers, administrators, and regulators.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;* Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;As part of this role, you will:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and operate the real-time inference service that scores models for the risk decision engine, with low latency and high availability as first-class requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own model deployment infrastructure: registry and versioning, CI/CD with performance, bias, and consistency checks, shadow mode, and staged rollouts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build model observability: availability, latency, and error monitoring, plus drift detection as a retraining trigger\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Risk Data Science to take models from a clean development-to-production handoff through to production operation under MLP ownership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement experimentation capabilities such as champion/challenger and canary routing, and explainability outputs like SHAP attributions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Feel a strong sense of product ownership and actively seek responsibility. We self-organize on small and medium projects, and we want someone excited to help shape and build a brand-new platform team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The ideal candidate for the role has:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in machine learning engineering, backend software engineering, MLOps, or a closely related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Production ML service experience: deploying, serving, and operating models in low-latency, high-availability contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong backend engineering fundamentals in Python, with API frameworks like FastAPI or Flask\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with model deployment and lifecycle tooling: model registries, CI/CD for models, versioning, and staged rollout patterns (shadow, canary, champion/challenger)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building observability and alerting for production services: latency, errors, and ideally model-specific signals like drift\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with the data layer ML depends on: SQL, key-value/low-latency stores (Redis, DynamoDB, or equivalent), and streaming pipelines (Kafka, Kinesis, Redpanda, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with a modern data stack (Snowflake, dbt, Dagster, Airflow, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating in a regulated, audit-sensitive, or compliance-adjacent environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to functional languages or willingness to work across a stack that includes Haskell, React, and TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-GC1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$166,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$208,300 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$157,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$196,800 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034562004,"name":"Engineering","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6142625004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5199576004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6142625004,"updated_at":"2026-08-21T16:37:24-04:00","requisition_id":"JR00707","title":"Senior Manager - Data \u0026 AI Governance","company_name":"Mercury","first_published":"2026-08-13T09:27:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;Mercury is seeking a Data \u0026amp;amp; AI Governance leader to build and spearhead an enterprise-wide governance program for data and artificial intelligence. Reporting to the Chief Risk Officer, this leader will establish practical standards for how data and AI are owned, developed, used, protected, and monitored across the organization.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate combines strong governance and risk-management experience with sufficient technical fluency to work effectively with Data, Engineering, Product, Information Security, Legal, Compliance, and business teams. This person should be comfortable building in a fast-moving environment and designing governance that supports responsible innovation without creating unnecessary complexity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will work closely with the Model Risk Management and Information Security teams while maintaining a distinct mandate: Data \u0026amp;amp; AI Governance will establish enterprise governance and responsible-use standards, while Model Risk Management will retain responsibility for model inventory, tiering, validation, and model-risk oversight.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and implement Mercury’s enterprise Data and AI Governance frameworks, policies, standards, and operating model.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish clear accountability for data ownership, stewardship, quality, lineage, classification, access, retention, and appropriate use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create a risk-based governance process for AI use cases across their lifecycle, including intake, assessment, approval, implementation, monitoring, and retirement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop responsible-AI principles and standards addressing transparency, explainability, fairness, privacy, security, human oversight, reliability, and regulatory compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain an enterprise inventory of material data assets, AI use cases, and related governance decisions in coordination with relevant stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define risk-based classifications and governance requirements based on the sensitivity, complexity, materiality, and customer or regulatory impact of each use case.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish governance for internally developed, vendor-provided, and embedded AI capabilities, including generative AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with various Product, Engineering, Data, and business teams to embed governance requirements into development and change-management processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with Model Risk Management to determine when an AI use case meets the definition of a model and is subject to model-risk requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Information Security and Technology Risk on data protection, cybersecurity, access, architecture, resilience, and technology-control considerations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Legal and Compliance to identify and implement applicable regulatory, contractual, consumer-protection, and privacy requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop processes for identifying, documenting, escalating, and remediating data- and AI-related risks and issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish metrics/reporting to provide management and Board committees with visibility into data quality, governance maturity, AI adoption, exceptions, incidents, and emerging risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor regulatory developments, industry practices, and emerging risks related to data and AI, and translate them into proportionate governance expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support relevant Data and AI governance forums/committees and facilitate timely, well-documented decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eventually, build and lead a high-performing Data \u0026amp;amp; AI Governance team as the program matures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Promote a culture in which data is treated as an enterprise asset and AI is used responsibly, transparently, and in alignment with Mercury’s risk appetite.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Qualifications:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of relevant experience in data governance, AI governance, technology risk, information governance, model risk, privacy, compliance, or a related discipline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience building or materially enhancing a data governance, AI governance, or responsible-AI program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of data ownership, stewardship, quality, lineage, metadata, classification, access, retention, and lifecycle management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI and machine-learning concepts, including generative AI, large language models, training and inference data, explainability, bias, performance monitoring, and human oversight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing practical, risk-based policies and governance processes that can operate effectively in a fast-moving technology environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to distinguish among data governance, AI governance, model risk, information security, privacy, and compliance responsibilities while coordinating effectively across those functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong judgment and the ability to balance innovation, customer outcomes, regulatory expectations, and risk management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to influence senior executives, technical teams, and business leaders without relying solely on formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, including the ability to explain complex technical and risk concepts to executive and Board audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading teams and managing cross-functional programs with multiple stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong 1LOD/2LOD judgment with an understanding of how enterprise Risk should govern, challenge, and partner with Engineering without taking ownership of 1LOD risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pragmatic judgment: Translates principles into workable processes and focuses on material risks over theoretical ones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical curiosity: Understands technical complexity while staying focused on business and customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Decisive and collaborative: Makes sound decisions amid ambiguity, moves quickly, and challenges constructively across teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience within a fintech, financial institution, technology company, or other highly regulated environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with banking regulatory expectations for data management, model risk, third-party risk, privacy, consumer protection, and information security.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with recognized data- and AI-governance frameworks and standards, such as DAMA-DMBOK, NIST AI RMF, ISO/IEC 42001, or comparable frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience governing third-party data, vendor AI solutions, and embedded AI capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical or analytical experience in data architecture, data engineering, machine learning, analytics, or software development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating in a company-building or bank-building environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-DR1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$225,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$282,300 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$203,300\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$254,100 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4066658004,"name":"Enterprise Risk","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6137654004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5197012004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6137654004,"updated_at":"2026-08-21T14:38:24-04:00","requisition_id":"JR100912","title":"Senior Product Designer - Accounting Integrations","company_name":"Mercury","first_published":"2026-08-06T13:20:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In 1933, Harry Beck redesigned the London Underground map. Instead of preserving geography, he redesigned it around how people actually navigated the system. The result became one of the most influential examples of information design ever created.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Beck understood that people don\u0026#39;t need a perfect representation of complexity. They just need a system that helps them accomplish what they came to do. We think accounting deserves the same kind of clarity and simplification.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Today, people bounce between their bank*, accounting software, spreadsheets, receipts, and disconnected workflows just to prepare transactions for their books. We think that’s backwards.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Mercury, we\u0026#39;re building toward a future where accounting becomes increasingly automatic, intelligent, and deeply integrated into how businesses operate. Instead of asking customers to adapt to accounting software, we want software that adapts to the way customers already work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Product Designer to join our Accounting Integrations team and help imagine what that future looks like. This is an opportunity to redefine how businesses experience accounting.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll do:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the design vision for Mercury\u0026#39;s Accounting Integrations experience, from early product strategy through polished execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reimagine how customers prepare and complete accounting work in Mercury through thoughtful automation and new interaction models, shaping how customers interact with one of our most strategically important product areas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate complex accounting workflows into intuitive product experiences that make financial operations feel simple\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Product, Engineering, Data, and Research to shape the future of accounting at Mercury through rapid exploration, experimentation, and thoughtful product strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define shared interaction patterns and visual language across Mercury\u0026#39;s accounting ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the quality bar for accounting experiences across Mercury through exceptional craft and design leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience leading complex, end-to-end product design initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thinks in systems and workflows, not just individual screens\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learns new domains obsessively until they can challenge experts on their own assumptions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Brings clarity to ambiguous problems and helps teams align around a compelling direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience turning highly complex workflows into simple, intuitive product experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balances automation with transparency, trust, and user control\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Brings strong product judgment, clear communication, and a high degree of ownership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uses AI to accelerate exploration and deepen their thinking without compromising craft\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-KS2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$189,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$236,200 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$178,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$223,200 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034560004,"name":"Design","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6143552004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5199969004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6143552004,"updated_at":"2026-08-21T14:20:43-04:00","requisition_id":"JR00708","title":"Senior Product Designer - Cards \u0026 Credit","company_name":"Mercury","first_published":"2026-08-13T21:16:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In 1954, architect Eero Saarinen designed a radically modern bank branch for Irwin Union in Columbus, Indiana. With glass walls, no private offices, and a floor plan that invited openness, it embodied a new kind of transparency in finance. The building was surrounded by trees, furnished by Herman Miller, and featured rustic brick flooring. Today, that space is a conference center, and that spirit of design-forward thinking in banking* feels all but extinct.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Mercury believes that level of care and craft in design has been lost in modern finance, and we’re building products that bring it back. Cards and credit are built on complicated systems and inherited conventions, but our customers shouldn’t have to experience that complexity. We believe thoughtful design can turn something traditionally transactional into an experience that feels simple, intuitive, and distinctly Mercury.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We’re looking for a Senior Product Designer to join our Cards \u0026amp;amp; Credit team. You’ll tackle complex product problems, question inherited assumptions, and shape experiences that help startups spend less time banking and more time building.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;In this role, you’ll:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own meaningful Cards \u0026amp;amp; Credit product problems from initial framing through shipped experience, partnering closely with Product and Engineering to understand the problem and shape what we should build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Turn complicated systems, requirements, and edge cases into experiences that feel remarkably simple and intuitive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work across the entire design stack, from framing problems and exploring concepts to workflows, detailed interactions, visual design, prototyping, and final implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Explore broadly and design from first principles, questioning inherited patterns and assumptions when a better answer may exist.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring a high level of interaction and visual craft to the Cards \u0026amp;amp; Credit experience, from the structure of a workflow to the details of hierarchy, typography, motion, and state.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Mercury’s Brand team on physical cards and related products, creating a cohesive experience between the objects our customers hold and the product experiences surrounding them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of our customers, communicate the reasoning behind your decisions clearly, and work through tradeoffs with your partners to arrive at the strongest solution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What you’ll bring:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A strong portfolio of product work demonstrating exceptional product thinking, interaction design, and visual craft.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An ability to understand complicated systems and turn them into simple, thoughtful product experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep curiosity about why a problem exists before deciding how to solve it, with a willingness to question assumptions and work from first principles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real ambition for the work itself. You want to do the best work of your career here, and you’re energized by being surrounded by people who hold themselves to the same bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A high bar for craft and the judgment to know where additional thought and detail meaningfully improve an experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort navigating ambiguity and taking ownership without waiting for every requirement to be defined.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A habit of exploring multiple possibilities, prototyping ideas, and changing direction when a stronger solution emerges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration skills, including the ability to articulate your thinking, explain tradeoffs, and build conviction with Product and Engineering partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep care for customers and an ambition to create products that don’t just function well, but genuinely make their lives better.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You don’t need a background in banking, fintech, cards, or credit. We care much more about whether you’ve demonstrated the ability to understand complicated problems and turn them into simple, thoughtful product experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Complexity can be learned. The instinct to find its essence is harder to teach.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AK1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$189,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$236,200 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$178,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$223,200 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034560004,"name":"Design","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6098827004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5177450004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6098827004,"updated_at":"2026-08-21T15:54:33-04:00","requisition_id":"JR00604","title":"Senior Product Manager - Business Lending","company_name":"Mercury","first_published":"2026-06-22T13:36:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In the days after the 1906 earthquake and fire destroyed most of San Francisco, the city\u0026#39;s banks stayed shut, their vaults too hot to open for weeks. Amadeo Giannini, who ran the small Bank of Italy, did the opposite. He set up a makeshift desk on the wharf, a plank laid across two barrels, and began lending. Most of his customers were shopkeepers, fishermen, and tradespeople who had lost everything, including any papers proving who they were. So Giannini lent on a signature and a handshake, betting on the people in front of him. Those loans helped rebuild the city block by block, and, the story goes, every one of them was paid back.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;That\u0026#39;s the promise of a business loan: capital, offered fairly and fast, to people with the will and the plan to build something. More than a century later, too many growing businesses still hit a version of the closed vault: slow processes, opaque decisions, and paperwork that arrives too late to matter.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Mercury, we\u0026#39;re building lending products that give growing businesses fast, fair, transparent access to the capital that lets them say yes when it counts. We\u0026#39;re looking for a Senior PM to own this product end-to-end. You\u0026#39;ll blend sharp product instincts with real empathy for business owners, partnering closely with risk, design, data science, engineering, and operations to ship a product that is both responsible and genuinely delightful to use.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;What You\u0026#39;ll Do:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the vision, strategy, and roadmap for Mercury\u0026#39;s business lending product suite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the end-to-end customer journey — eligibility and discovery, application, underwriting and decisioning, funding, servicing, and repayment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with risk and data science to design underwriting and decisioning experiences that balance speed and approval rates with sound credit and compliance controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with design and engineering to make the application feel effortless, transparent, and trustworthy for business owners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with banking partners, legal, and compliance to ensure the product is regulatory-compliant and operationally sound\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and instrument the metrics that matter: conversion, approval and decline rates, time-to-funding, loss performance, repayment health, and customer satisfaction — and use them to prioritize\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use customer insight, market research, and data to decide what to build next, and make crisp tradeoffs between scope, risk, and speed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with marketing, sales, and support to launch the product and bring it to the right customers at the right moment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What You Bring:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of product management or aligned experience, with at least 2+ years in lending, credit, payments, or another regulated financial domain\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience of building and scaling lending businesses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong grasp of the lending lifecycle: origination, underwriting, servicing, and repayment , and the risk and compliance considerations that come with it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to ship AI-first and iterate on customer-facing products that solve real problems for users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency: comfort partnering deeply with engineers and data scientists while translating complexity for business, risk, and compliance stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong customer empathy paired with the rigor to balance growth against credit, compliance, and operational realities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of using data and experimentation to drive decisions and measurable outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating with ambiguity and setting direction in a fast-moving, greenfield product area\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-AT3\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$200,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$250,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$189,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$237,100 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4050839004,"name":"Product","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6126980004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5191940004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6126980004,"updated_at":"2026-09-16T18:36:01-04:00","requisition_id":"JR00678","title":"Senior Product Manager - Core Interfaces","company_name":"Mercury","first_published":"2026-07-24T18:29:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Mercury is built for the building class: those who act on their ambition, who see something that doesn\u0026#39;t exist and decide to make it real with their time, money, and team; whether that\u0026#39;s a side project or a scaling unicorn. We build the financial stack for them, backed by elegant and intelligent software meant to work from day one to scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Dashboard is the home base of Mercury and the connective tissue between everything you need: home, search, tasks, notifications, and the moment-to-moment sense of place and priority. When it\u0026#39;s done right, it feels like a thousand tiny things working invisibly in your favor.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Mercury grows more capable, it also grows more complex. Our job is to make sure customers only ever feel the first part: to take an increasingly powerful product and keep it legible, no matter how much is happening underneath it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our product should meet customers where they are: every task closed, every intent read correctly, every alert landing before it\u0026#39;s needed. We aim to make our customers feel that their ambition is inevitable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;*\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of an underdefined, high-stakes surface and develop a real point of view on what it should be; starting with Tasks, Home, and Notifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead a redesign of the Mercury home page: what belongs on it, what doesn\u0026#39;t, and how it earns its real estate as the product\u0026#39;s job for the customer changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design the unified logic behind tasks, lifecycle updates, and in-product alerts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Command, agents, and product teams that will increasingly lean on these surfaces to drive intent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set direction and a prioritized roadmap, balancing user needs against the needs of every product team that depends on Dashboard as connective tissue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work as a true collaborator with design, shaping the visual and interaction language of core surfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate independently in ambiguity, contributing to the visioning, sequencing, and execution of a multi-phase overhaul of horizontal Dashboard experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly present strategy and tradeoffs to company leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate qualitative and quantitative data into insights that inform the team\u0026#39;s work\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we need from you:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of relevant product management experience, preferably on horizontal product or platform teams accountable for a quality user experience. Bonus points for cohesive dashboard experience in fintech\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep design taste. You believe how something looks and feels is part of what it does\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of turning ambiguity into a clear point of view, independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real fluency working with designers as a peer, you\u0026#39;re energized by working alongside partners and stakeholders who are obsessed with the details\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to take complex problems end to end (research, design, engineering, GTM, stakeholder management) autonomously\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-AK1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$200,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$250,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$189,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$237,100 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4050839004,"name":"Product","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6181121004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5210752004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6181121004,"updated_at":"2026-09-03T13:49:23-04:00","requisition_id":"JR00744","title":"Senior Product Manager - Reconciliation","company_name":"Mercury","first_published":"2026-09-03T13:08:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Mercury, we believe financial operations should be seamless, scalable, and built on a foundation of trust. The Reconciliation team develops the products, processes, and controls that protect the accuracy and integrity of Mercury’s core financial systems and money movement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will lead the evolution of reconciliation at Mercury, including the key financial controls that enable operational excellence, strong governance, and end-to-end auditability. You’ll partner closely with Product, Engineering, Finance, Operations, and Accounting to automate complex workflows, strengthen control coverage, and ensure issues are detected, investigated, and resolved quickly.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our goal is to make financial accuracy a given. You’ll help build a reconciliation platform that is reliable, transparent, and scalable—giving Mercury confidence in every transaction and enabling us to grow without compromising financial integrity.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you’ll do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the vision, strategy, and roadmap for Mercury’s reconciliation platform, including the critical work required to support Mercury’s bank charter\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with engineers to understand how financial data moves through Mercury’s systems, including schemas, transformations, dependencies, and failure modes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with other Product teams, Accounting, Finance, and Reconciliation Operations to define priorities and deliverables\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evolve Mercury’s reconciliation platform to handle long term scale, simplifying integration and enabling teams across the company to benefit from unified reconciliation systems and tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build tools that help internal teams identify discrepancies, understand their causes, resolve them quickly, and report accurately\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring structure to a highly cross-functional problem space, balancing immediate operational needs with long-term platform leverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of Mercury’s money movement and accounting systems and use that context to make clear product and technical tradeoffs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you bring\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of product management experience working on technical platforms, infrastructure, data products, or similarly complex systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong systems thinking, with a bias toward reusable primitives and durable platform solutions over one-off fixes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of independently driving ambiguous work from problem definition through delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional cross-functional partnership skills, with the ability to understand competing needs and make thoughtful prioritization decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to operate at two altitudes: driving near-term execution while developing a clear point of view on what the platform should become\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A deep commitment to correctness, reliability, and the details that make internal systems trustworthy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;It would be particularly useful if you have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working on platform products involving audits, financial controls, or regulatory requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Built or managed systems related to payments, ledgers, accounting, financial operations, or data infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Worked on internal platforms serving many downstream teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You do not need prior reconciliation experience to be successful in this role. We care more about whether you have the platform instincts, technical fluency, and operating range to learn the domain deeply and build the right system for Mercury to scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AT3\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$200,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$250,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$189,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$237,100 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4050839004,"name":"Product","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6148371004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5202600004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6148371004,"updated_at":"2026-08-21T14:07:58-04:00","requisition_id":"JR00719","title":"Senior Product Manager - Users","company_name":"Mercury","first_published":"2026-08-20T11:47:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Linus Yale patented the modern pin tumbler lock in 1861, and hotels took to it immediately. The clever part was never the lock; it was master keying. The same door opens for a guest with one key and the manager with another, each cut to a different depth of authority. It solved the problem every growing building has, and introduced a new one, because now a single key opens everything.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The hard part was never the lock. It\u0026#39;s deciding who gets which key\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury is built for the building class: those who act on their ambition, who see something that doesn\u0026#39;t exist and decide to make it real with their time, money, and team; whether that\u0026#39;s a side project or a scaling unicorn. We build the financial stack for them, backed by elegant and intelligent software meant to work from day one to scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Users team owns who is allowed to do what: roles, permissions, invitations, and the authorization layer every other product team builds on. From a solo founder working with agents to an enterprise onboarding employees for spend without exposing banking* details, our job is to support that range while keeping the core product simple.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Every product Mercury adds brings new kinds of users and makes the model more capable. Getting this right is the difference between being a place founders bank and a financial stack companies run on.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;*\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What you’ll do:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own identity, roles, permissions, and authorization end to end: granular enough for our most demanding customers, rigorous enough for our bank charter, and simple enough that most people never think about it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run it as a platform. Set how other product teams engage with yours, and make the layer they build on something that speeds them up rather than something they wait on\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make it easier for a founder to bring their whole team onto Mercury: find out why they hesitate, and make invitation obvious, easy, and high-trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape where this space goes as our product ambition grows and the kinds of users we support change, agents among them\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What we need from you:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of relevant product management experience, preferably on horizontal product or platform teams accountable for identity, roles, and authorization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Taste, and the judgment to balance product against platform. Permission models usually get more powerful by getting more complicated, and the opportunity here is to refuse that trade. This is arcane overhead at most companies; we\u0026#39;d like it to be a reason customers choose us\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product teams should want you in the room early. On a platform team, being consulted before decisions are made is the difference between leverage and cleanup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A point of view on agentic action, and on which parts of this get harder when the actor isn\u0026#39;t a person\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of turning ambiguity into a clear point of view, independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to take complex problems end to end (research, design, engineering, GTM, stakeholder management) autonomously\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-AK1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$200,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$250,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$189,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$237,100 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4050839004,"name":"Product","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6135821004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5196089004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6135821004,"updated_at":"2026-08-21T14:40:20-04:00","requisition_id":"JR00695","title":"Senior Product \u0026 Regulatory Counsel - Investment Products","company_name":"Mercury","first_published":"2026-08-05T19:14:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026quot;Start where you are. Use what you have. Do what you can.\u0026quot; – Arthur Ashe\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;There\u0026#39;s a version of investment products legal work that\u0026#39;s mostly about maintaining what already exists. Reviewing disclosures that haven\u0026#39;t changed in years, advising on products whose architecture was set long before you arrived. This isn\u0026#39;t that. Mercury Treasury and Mercury Invest* are in some ways still taking shape and must continually rise to the occasion to meet evolving customer needs. The regulatory frameworks are complex, the product roadmap is ambitious, and the person in this role will have a direct hand in the high quality customer experience we deliver to Mercury users.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who we are:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Since 2019, Mercury has been on a mission to reinvent banking** for the modern age. We blend elegant design and cutting-edge technology to offer checking and savings accounts, debit cards, payment services, credit products, cash management tools, and sophisticated analytics. Everything we build reflects our belief that finance should be thoughtfully crafted, fast, transparent, and frictionless.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About the team:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Our Product \u0026amp;amp; Regulatory Legal team operates like the rest of Mercury: with urgency, curiosity, and a bias toward action. We embed with product teams from early ideation through launch, working alongside engineers, designers, and compliance partners to get products right. We move fast, we take ownership, and we don\u0026#39;t wait to be asked: If something needs figuring out, we’re up to the task.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the investment products portfolio:\u0026lt;/strong\u0026gt; Serve as the primary legal advisor for Mercury Treasury and Mercury Invest, the products through which Mercury\u0026#39;s business and consumer customers access non-deposit investment products. You\u0026#39;ll advise across the full product life cycle, including everything from supporting new feature development, drafting disclosures, calibrating on content for marketing and customer communications, and advising on operational matters with regulatory impacts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work across the company:\u0026lt;/strong\u0026gt; This role sits at the intersection of product, compliance, risk, engineering, and operations. You\u0026#39;ll build relationships across all of these functions and bring legal perspective into conversations early; not as a checkpoint, but as a low ego, high ownership thought partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advise and support compliance:\u0026lt;/strong\u0026gt; You\u0026#39;ll work closely with Mercury\u0026#39;s compliance team on regulatory matters affecting investment products, interpreting requirements, pressure-testing approaches, and supporting examination readiness with FINRA and the SEC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Flex and grow:\u0026lt;/strong\u0026gt; While investment products are your home base, you\u0026#39;ll also have opportunities to contribute across Legal on other product areas, gaining new experiences and broadening your expertise over time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Use AI intentionally:\u0026lt;/strong\u0026gt; Bring a working knowledge of AI tools in legal workflows and a genuine interest in finding new ways to drive efficiency. We\u0026#39;re building a legal team that works smarter, not just harder.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be a storyteller:\u0026lt;/strong\u0026gt; Translate dense regulatory concepts into straightforward, energizing narratives for product teams and other stakeholders as well as external audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Stay curious and agile:\u0026lt;/strong\u0026gt; Embrace each new regulation, market shift, or product pivot as a learning opportunity. Mercury\u0026#39;s regulatory landscape is evolving quickly, and the scope of this role will grow with it. This is not a maintenance-only role.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you should have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of legal experience, with at least 2 of those years focused on non-deposit investment products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with the Investment Advisers Act, Securities Act, Investment Company Act, Regulation Best Interest, Form CRS/ADV, FINRA rules, and related regulatory frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Some in-house experience is preferred but not required. Bonus points for exposure to regulatory agencies relevant to these products, whether as a member of agency staff or as part of an industry role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication skills. You know your audience and you tailor accordingly. You\u0026#39;re as precise in a Slack thread as you are in a regulatory filing, and you know the value of a well-selected emoji in one versus the other.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proactive sense of ownership. You\u0026#39;re never afraid to say \u0026quot;I don\u0026#39;t know, but I\u0026#39;ll find out.\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong working knowledge of AI use cases within legal roles and/or financial services generally and genuine interest in using AI to drive efficiency in your work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Some additional experience outside the investments/brokerage space. The right candidate brings a broader foundation in financial services, payments, or fintech.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What will make you successful here:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Mercury is a place where legal counsel are expected to have a point of view. Not just about what the regulation requires, but about how the product can meet that bar in a way that\u0026#39;s elegant, scalable, and good for customers. The people who thrive on this team treat ambiguity as an invitation rather than a reason to pause. They read a regulation and think about what it \u0026lt;em\u0026gt;permits\u0026lt;/em\u0026gt;, not just what it prohibits.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll also spend a meaningful amount of your time on work that doesn\u0026#39;t look like traditional legal practice: scoping cross-functional projects, pressure-testing product designs, building operational processes alongside compliance and ops partners. If you\u0026#39;re someone who gets energy from that kind of work, and who measures their own impact by whether the product got better and not just whether the memo was airtight, you\u0026#39;ll do well here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*\u0026lt;/em\u0026gt;Investment advisory products and services offered by \u0026lt;a href=\u0026quot;https://mercury.com/external/ZKRtAtXyTReMW9bYWc2qWQ\u0026quot;\u0026gt;Mercury Advisory, LLC\u0026lt;/a\u0026gt; (\u0026quot;MA\u0026quot;), an SEC-registered investment adviser. MA is a wholly-owned subsidiary of Mercury Technologies, Inc.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;** Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Investment advisory products and services offered by Mercury Advisory, LLC (\u0026quot;MA\u0026quot;), an SEC-registered investment adviser. MA is a wholly-owned subsidiary of Mercury Technologies, Inc..\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-JD1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$219,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$273,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$197,100\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$246,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$207,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$258,700 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4061261004,"name":"Legal","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6013670004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5162027004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6013670004,"updated_at":"2026-09-14T16:54:25-04:00","requisition_id":"JR00580","title":"Senior Risk Strategist - Fraud","company_name":"Mercury","first_published":"2026-06-04T12:18:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs\u0026#39; and business owners’ financial lives. To enable this stellar banking experience, we need to have a deep understanding of our customers and how they interact with our product. We are looking to hire a fraud strategist to bring deep domain expertise, a relentless drive to execute, and an analytical approach to our Risk Strategy team, driving impact across fraud domains.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Risk Strategy is a hybrid team that combines analytics with thought leadership to identify, assess, and mitigate the financial, regulatory, and reputational risks Mercury faces. The team focuses on data-driven insights and process improvements while ensuring a stellar customer experience that fosters trust in our platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Risk Strategist focused on fraud, you’ll help shape and execute Mercury’s fraud strategy across multiple payment rails and fraud types, combining data-driven analysis with strategic problem solving. You’ll be a core contributor to Mercury’s Personal Banking fraud program build-out while also covering broader Business Banking fraud domains. You’ll partner closely with Product, Engineering, Operations, and Compliance to deliver scalable outcomes that enable the business and reduce fraud losses while protecting customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;As part of the journey, we would expect you to:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own strategy and execution across multiple fraud domains – including ACH, Check Deposits, Checkbooks, RTP, onboarding, and ATO – with a bias toward action and a high bar for results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive Mercury’s Personal Banking fraud program build-out, applying consumer fintech expertise to design controls and strategies tailored to consumer account holders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data and quantitative analysis to design fraud controls, mitigate risk, and improve customer experience while balancing trade-offs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Compliance and Legal to ensure solutions align with regulatory requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional efforts with Product, Engineering, and Operations to design and implement scalable risk solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a domain expert across fraud types, proactively identifying gaps and driving systemic improvements across fraud programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track metrics that measure both risk effectiveness and customer impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take initiative without waiting to be directed – identify problems, build the case, and push work across the finish line\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Some things that might make you successful in a role like this:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in an analytical role, including 4+ years in fraud detection and strategy – consumer fintech experience strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to design and execute fraud strategies across multiple payment rails and fraud types (ACH, checks, RTP, onboarding, ATO, friendly fraud)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience contributing to consumer / personal banking fraud programs, including familiarity with consumer-specific fraud patterns and regulatory context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in customer risk scoring/modeling and process automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong SQL proficiency and ability to translate data into actionable strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of balancing risk, compliance, and customer experience in cross-functional settings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills to simplify complex risk concepts into clear recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to operate in ambiguity and make high-quality decisions with imperfect information\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly self-motivated with a strong work ethic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious, growth-oriented, and motivated to work on fraud problems at all lifecycle stages (new product launches, scaling, and legacy optimization)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-MZ1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$200,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$250,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$189,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$237,100 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4148873004,"name":"Banking and Risk Operations","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6116808004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5187841004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6116808004,"updated_at":"2026-08-21T16:24:19-04:00","requisition_id":"JR00660","title":"Senior Software Engineer - Frontend Developer Experience","company_name":"Mercury","first_published":"2026-07-15T13:17:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;As long as there have been buildings, there has been scaffolding. In the caves of Lascaux, sockets in the cave wall were used to build scaffolds, allowing its Paleolithic inhabitants to craft their majestic cave-paintings, which survive to the modern day. From that time onward, every edifice has had its scaffold— from the bamboo poles that held the craftsmen of the Great Wall of China, to the steel trusses that held aloft the ironworkers who raised the Empire State Building.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury is growing rapidly. As our product expands, we’re evolving the frontend foundations that support it. We have strong scaffolding in place today, but the expansion, renovation, and exploration that come next will require us to strengthen and refine it. We’re looking for an engineer to help build the battens and transoms that lift frontend work at Mercury. To put it differently, our job is to make our engineers as excited about the frontend as our customers are about our product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As part of this role, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strengthen the frontend foundations every Mercury engineer builds on. Evolve our React, TypeScript, and Vite infrastructure to support teams in shipping ambitious product work with speed and confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help engineers move efficiently with automation. Use static analysis, local tools, and LLM coding tools to help engineers quickly resolve the schlep so they can focus on what matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize our testing platform for fast feedback loops and high confidence. From unit tests to visual snapshots, you’ll provide the QA tools product teams need to move both quickly \u0026lt;em\u0026gt;and\u0026lt;/em\u0026gt; safely.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make our CI/CD pipelines stable, ergonomic, and fast. Mercury ships fast— dozens of deploys to prod per day, and hundreds more commits on PR branches. You’ll keep the pipeline humming so Mercury’s engineers stay in flow and customers see fixes faster.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make our systems and organization observable. Drive decisions by unifying technical metrics from our tools with sentiment metrics from developer surveys. When that data doesn’t exist yet, you’ll build the observability that lets the team move with confidence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster enthusiasm about frontend work at Mercury by making the good path the easy path, and by representing our work in larger venues.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The ideal candidate:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has 6-8+ years of software development experience, with a strong focus on the frontend and deep experience with React and Typescript.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has experience leading complex engineering projects, such as projects that cut across multiple teams and functions, have multi-stage rollouts, or require research and consensus-building before action.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is a confident communicator, adept at communicating across organization boundaries, and driving discussions to productive ends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has maintained internal libraries or platform tooling that other engineers depend on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritizes being helpful, taking initiative to make other developers\u0026#39; lives easier.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has a thorough understanding of modern frontend developer tooling and workflows, including build systems, CI/CD, web hosting, and testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dives into the gnarly side of the web platform— when it matters, happy to dig into Vite internals, upstream a fix, or bring a broken deploy pipeline back to life.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balances practicality with ideals, pushing the team to reach an ambitious North Star while charting a course there that matches our reality.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If this role interests you, we invite you to explore our public demo at \u0026lt;a href=\u0026quot;https://personal-demo.mercury.com/\u0026quot;\u0026gt;personal-demo.mercury.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-ME1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$200,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$250,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$189,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$237,100 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034562004,"name":"Engineering","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6183014004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5211486004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6183014004,"updated_at":"2026-09-04T13:15:22-04:00","requisition_id":"JR00745","title":"Senior Software Engineer - Investments","company_name":"Mercury","first_published":"2026-09-04T13:15:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;During the Renaissance in Florence, affluent merchants sought a way to protect their gold while ensuring it remained productive. The Medici family introduced a groundbreaking solution: by depositing assets with them, wealth remained secure and earned steady returns while staying liquid. This marked the birth of intelligent wealth management. Today, that same drive for financial ingenuity and innovation is reflected in the modern startup ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury captures this innovative spirit to provide an exceptional banking* experience for everyone. Our Investments Team develops innovative solutions for founders deciding how to utilize idle capital. We have built a financial platform that enables startups to deploy their cash effectively, merging maximizing yield with capital preservation in a streamlined interface. It is institutional-level cash management specifically designed for high-growth startups.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Investments Team consists of backend and frontend engineers dedicated to crafting sophisticated products that oversee billions in customer assets as Mercury expands. We maintain a high standard of precision and excellence, recognizing that modern startups need solutions that surpass traditional expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Senior Software Engineer\u0026lt;/strong\u0026gt; on the \u0026lt;strong\u0026gt;Investments\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Team\u0026lt;/strong\u0026gt;, you’ll play a key role as a technical leader and hands-on engineer in building scaled, novel, and compliant Trading \u0026amp;amp; Custody systems. These systems power our Treasury and Invest products and empower our internal Investment Operations team with robust and efficient tools. You will showcase a strong sense of ownership in a collaborative, cross-functional environment while bringing the entire engineering team along with you as a leader.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As part of this role, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead high-impact, cross-functional projects across the Investments space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect, build, and scale brokerage trading and/or custody systems and processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with product, operations, and compliance\u0026amp;nbsp; to ship thoughtful features for our customers and internal users.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Feel a strong sense of product ownership and actively seek responsibility – we want someone excited to help shape and build Mercury’s future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join a team of engineers who do not take themselves seriously as we manage billions of dollars of customer assets.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The ideal candidate for the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has 5-7+ years of backend experience with a strong sense of ownership and detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain knowledge of broker-dealer trading and/or custody systems that support both individual securities (equities, fixed income) as well as ETFs and mutual funds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understands scale and isn’t afraid to dig into AWS and infrastructure solutions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has been the technical lead of complex projects with many stakeholders from inception to completion with a track record of success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Made architectural decisions measuring the impact of those decisions over time. You should be able to clearly articulate your technical opinions and lay out tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-MC1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$200,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$250,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$189,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$237,100 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034562004,"name":"Engineering","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/5803347004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5051720004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":5803347004,"updated_at":"2026-08-21T14:22:15-04:00","requisition_id":"JR00325","title":"Senior Software Engineer - Mercury Command","company_name":"Mercury","first_published":"2026-02-13T10:57:22-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In 1965, an engineer in Scotland was given a mundane task with a tricky problem to it - banks wanted to close on Saturdays and still serve customers, but they didn’t know how to solve the authentication of the right user. James Goodfellow, working at Smiths Industries, uncovered the insights that you needed something you have (a card) and something you know (a PIN). Because someone told him they could only remember 4 digits instead of his proposed 6, today over 3 million ATMs use a card+4 digit PIN over 60 years later.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Like the ATM, Mercury is building technology that pushes forward financial interfaces for the long term. Command is Mercury\u0026#39;s LLM-powered financial assistant, launched to all customers in June 2026. It lets users understand their finances and take action in plain language, from asking about cash flow to sending payments, issuing cards, and managing invoices. With the product now in customers\u0026#39; hands, the work is to evolve it, extend its capabilities, and find new ways to leverage LLMs to give Mercury customers a more powerful banking* experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ship new capabilities users love:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and ship new Command skills, the domain-specific instruction sets that teach the model how to handle workflows like sending money, managing invoices, and understanding cash flow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build agentic workflows in Command, defining the architecture for how multi-step agent interactions should work as we extend what the product can do on a customer\u0026#39;s behalf\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with backend teams to define tool schemas for new capabilities, shaping the data contracts between Mercury\u0026#39;s business logic and the model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own new capabilities end to end, from the system prompt to the frontend component that renders the response\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Own the LLM layer:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Maintain and evolve Command\u0026#39;s prompt architecture: the system prompt, skill loading system, session context, and the policy and compliance layers underneath\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tune model behavior: reasoning effort, prompt caching strategy, fallback chains, and the streaming patterns that make the product feel fast\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with how models are evolving and bring that knowledge back to how Command is built\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Build quality in:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Write and expand Command\u0026#39;s eval harness, adding cases that cover new capabilities and scoring rubrics that detect regressions before users do\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product and compliance teams to define what \u0026quot;working correctly\u0026quot; means for each new capability, then build the tests that prove it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the reliability and quality of what you ship, from initial design through post-launch monitoring\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This list is illustrative. Command is a product in motion and priorities will shift as we learn. The right person will help choose the next highest-leverage work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The ideal candidate\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has 7 or more years of software engineering experience, with deep technical expertise building and scaling LLM-powered applications in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has gone beyond shipping a first version: you have scaled an LLM-powered product, dealt with the reliability and performance problems that come with real usage, and made it better over time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has experience designing agentic systems and has opinions about how to architect multi-step workflows that are reliable, explainable, and safe to run on behalf of real users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has built eval infrastructure and can write cases that actually measure whether the product works, not just whether the model outputs something plausible\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understands the real tradeoffs in LLM deployments: latency, cost, compliance, and what breaks in production that doesn\u0026#39;t show up in demos\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has opinions about what makes an AI product trustworthy, not just impressive, and can build toward that bar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is comfortable with TypeScript and willing to learn Haskell for backend tool work, or already comfortable with both\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can work across the full stack of an AI product, from the system prompt to the streaming frontend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has a track record of mentoring engineers and raising the technical bar of their team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If this role interests you, we invite you to explore our public demo at \u0026lt;a href=\u0026quot;http://demo.mercury.com\u0026quot;\u0026gt;demo.mercury.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-RA1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$200,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$250,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$189,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$237,100 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034562004,"name":"Engineering","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6184992004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5212062004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6184992004,"updated_at":"2026-09-08T12:58:19-04:00","requisition_id":"JR00748","title":"Senior Software Engineer - SRE","company_name":"Mercury","first_published":"2026-09-08T12:58:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;When the Tarr Steps, a footbridge assembled of heavy stones in Exmoor National Park in England, washed away in a flood in 1942, the Royal Engineers rebuilt it. Then it washed away again in 1952. So the Royal Engineers heaved in more stones: on and on, like a Sisyphean lesson in absurdity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Of course, they do this because the Tarr Steps are a historical monument, believed to be built during the Bronze Age. Modern bridge building looks a lot different and generally requires less upkeep. While we appreciate the charm of ancient things, Mercury is engineering the future of banking*. \u0026quot;Quaint\u0026quot; and \u0026quot;archaic\u0026quot; are not values we seek in our systems. Rebooting a tumbling server and hoping a flood of requests doesn\u0026#39;t wash it away can be an emergency tactic, but we actively seek out durable solutions over monotonous ops work. You\u0026#39;ll bring this ethos and teach others how to live it too.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Up to this point, the Stability team at Mercury has primarily built platform-level constructs that product teams adopt. However, those teams are asking for us to work more closely with them to mature their implementations and practices. We are creating an SRE team that will rotate through product teams. You will understand the team\u0026#39;s domain, identify opportunities for improvements in reliability/observability/performance/preparedness and create self-reinforcing, virtuous cycles.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;As part of this role, you will:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Embed with product teams, helping them improve their operational maturity by setting up and refining practices around on-call, monitoring, alerting, and run books\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run regular game day exercises with product teams, helping them feel more prepared to investigate and quickly remediate incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Jump into application code written in Haskell \u0026amp;amp; TypeScript and implement reliability techniques such as retries, better error handling, better logging, circuit breaking, etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steer SLOs towards meaningful customer outcomes that product teams are accountable for. Those SLOs become a strong signal for whether the product is working as intended\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion reliability practices through design document and code reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify observability gaps that hinder debugging, incident response, and business intelligence and help close those\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for longer-term improvements that non-product engineering teams can drive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in the product team\u0026#39;s on-call rotation while embedding or as part of a more general engineering rotation, helping us improve processes and how we learn from incidents\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;The ideal candidate for the role:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has past Site Reliability Engineering or DevOps experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has measurable examples of influencing an organization towards greater reliability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has significant experience with PostgreSQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has authored and operated Temporal workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has experience with observability platforms like Grafana or Honeycomb\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has familiarity with OpenTelemetry\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If this role interests you, we invite you to explore our public demo at \u0026lt;a href=\u0026quot;https://personal-demo.mercury.com\u0026quot;\u0026gt;personal-demo.mercury.com\u0026lt;/a\u0026gt;. \u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-GC1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$200,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$250,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$189,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$237,100 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034562004,"name":"Engineering","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6113876004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5186445004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6113876004,"updated_at":"2026-09-16T09:30:19-04:00","requisition_id":"JR00650","title":"Senior Strategic Partnerships Manager - Enterprise","company_name":"Mercury","first_published":"2026-07-10T16:22:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;About Strategic Partnerships at Mercury:\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Strategic Partnerships team drives customer growth, product expansion, and strategic advantage through high-impact partner relationships. We build and manage partnerships across the startup ecosystem: accounting firms, VCs, investors, ecommerce partners, incorporators, platforms, and financial institutions. We work cross-functionally with Product, GTM, Finance, Legal, Risk, and Operations to unlock new distribution channels, expand product capabilities, and strengthen Mercury\u0026#39;s position as the leading financial platform for ambitious companies.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;About the Role:\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This is a ground-floor opportunity to build something that doesn\u0026#39;t exist yet at Mercury.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our team is growing fast and we\u0026#39;ve built most of our partnerships business bottom-up through accounting firms, VCs, accelerators, and incorporators. That motion works. But the next chapter is different: large-scale platform deals, embedded finance arrangements, and distribution partnerships that put Mercury in front of thousands of businesses through a single signed agreement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a pure hunter role. You\u0026#39;ll own Mercury\u0026#39;s most ambitious enterprise and platform targets and be measured on deals that create real distribution leverage. The best ones will embed Mercury as the financial layer inside platforms, tools, and ecosystems that thousands or millions of businesses already use. You\u0026#39;ll find the right targets, get yourself in the room, and architect deals that go well beyond a simple referral or co-marketing arrangement: embedded finance structures, deep API integrations, and distribution arrangements that neither side has done before.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Do:\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Win platform-distribution deals\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify, target, and pursue the highest-leverage partnership opportunities in Mercury\u0026#39;s addressable universe: category leaders across ecommerce (Shopify), social selling (TikTok, Meta), legal (Clio), productivity (Google), and any platform where ambitious businesses already live, then make Mercury the financial layer underneath them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close deals where Mercury becomes natively embedded in a platform, reaching thousands of potential customers through a single signed agreement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own outreach and relationship development at the senior executive and C-suite level, leveraging your existing network to open doors and build new ones fast\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive deals through the full lifecycle: from initial outreach and business case development through term negotiation, legal close, integration scoping, and launch\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Structure first-of-a-kind deals\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect bespoke partnership structures: embedded finance arrangements, deep API integrations, co-distribution models, and joint product experiences that create strategic lock-in and measurable impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage Mercury\u0026#39;s full product suite (banking,* payments, cards, APIs, MCP, CLI tooling) as strategic currency in negotiations, matching the right capabilities to each partner\u0026#39;s specific needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and pressure-test the business case for each partnership, modeling deal economics and aligning cross-functional stakeholders at Mercury\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own the channel from day one\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will build Mercury\u0026#39;s enterprise partnerships motion from scratch, with full ownership over strategy, targeting, deal structure, and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the playbook: who we pursue, how we position, how we negotiate, and what success looks like a year from now\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a direct line to Mercury\u0026#39;s leadership team and cross-functional leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Product, Engineering, Legal, Finance, and GTM to design the infrastructure needed to support large, complex partner integrations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;8-10+ years of experience\u0026lt;/strong\u0026gt; in strategic partnerships, business development, or enterprise sales including meaningful time at a high-growth technology or similar company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A track record of closing platform-scale deals.\u0026lt;/strong\u0026gt; You\u0026#39;ve closed agreements that unlocked distribution at scale, embedding your product into a platform, ecosystem, or distribution channel that reached far more customers than a direct sales motion ever could.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;An existing network you can activate immediately.\u0026lt;/strong\u0026gt; Your relationships are in the right places. You have been actively involved in your industry - speaking at conferences, events, and are regarded as a thought leader in your space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience at a high-growth, category-defining technology company.\u0026lt;/strong\u0026gt; You know what it means to move fast, operate with limited resources, and close deals before the window closes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deep experience structuring embedded or API-driven deals.\u0026lt;/strong\u0026gt; You understand how technical integrations create commercial moats, and you know how to negotiate them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong commercial and financial fluency.\u0026lt;/strong\u0026gt; You can model deal economics, structure complex incentive arrangements, and align on terms with sophisticated counterparts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The ability to operate in ambiguity and build from scratch.\u0026lt;/strong\u0026gt; Mercury has not had a dedicated enterprise partnerships function. You\u0026#39;re energized by this ground floor opportunity and the chance to build it from scratch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical credibility.\u0026lt;/strong\u0026gt; You don\u0026#39;t need to write code, but you can hold a substantive conversation about APIs, integration architecture, and what it means to embed financial infrastructure into a third-party platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong plus: experience in fintech, payments, embedded finance, or AI-native products\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;* Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AR2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$220,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$276,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$198,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$248,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4061258004,"name":"Sales \u0026 Partnerships","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6190280004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5214254004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6190280004,"updated_at":"2026-09-11T14:31:36-04:00","requisition_id":"JR00754","title":" Senior Technical Program Manager - Credit \u0026 Lending","company_name":"Mercury","first_published":"2026-09-11T12:23:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Mercury is building Mercury Bank, N.A., a proposed nationally chartered bank focused on serving ambitious businesses. Credit and lending are central to that mission, and as we migrate our charge card and term loan products to the Bank\u0026#39;s own balance sheet and build the next generation of lending infrastructure, we need someone who can hold the full program together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Technical Program Manager for Credit and Lending will own end-to-end delivery of the technology programs that power Mercury\u0026#39;s charge card, term loan, and adjacent credit products. You will be the connective tissue between Engineering, Product, Risk, Compliance, Treasury, and Operations: setting strategy for how these programs run, surfacing tradeoffs that unblock leaders, sequencing the critical path, and ensuring that what ships is audit-ready from day one.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for someone who has operated at this level before, in a regulated environment, at scale, with real accountability for outcomes.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;Program ownership\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the integrated program plan across all active credit and lending workstreams, covering milestones, dependencies, and critical paths across Engineering, Product, Risk, Compliance, Treasury, and Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively manage sequencing, resourcing tradeoffs, and escalations. When initiatives are off-track, you identify it first and bring a recommended path forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure Compliance, Treasury, and Operations readiness lands alongside product and regulatory milestones\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive incident learnings back into design, test coverage, and runbooks so each issue improves the underlying system, not just fixes the symptom.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the overall (proposed) Mercury Bank, NA technical program, collaborating with other TPMs to build a holistic view of progress and risks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Governance and decision-making\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Keep a single source of truth for status, decisions, risks, and owners. Maintain a living RAID log with clear owners and impact assessments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate structured decision-making by surfacing options and tradeoffs to leaders before problems escalate.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and improve the operating systems that drive credit and lending product decisions: planning cycles, reviews, decision frameworks, launch readiness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Communication and influence\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Produce concise, predictable updates calibrated to the audience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Synthesize complex cross-functional information into recommendations that help executives decide and move.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce documentation of program objectives, architecture decisions, and operational impacts that onboards new team members without requiring a meeting to explain it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Function as a trusted thought partner to engineering leads, product managers, and senior leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Execution and improvement\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify inefficiencies and eliminate them through automation, AI tooling, or process redesign.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead technical retrospectives and post-mortems, ensuring learnings are systematized rather than forgotten.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;Experience\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of program management or technical program management in a high-growth or regulated environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience in financial services, fintech, or credit infrastructure. Compliance, audit, reporting and risk management obligations are familiar territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of operating at the department or business level, owning programs with multiple concurrent workstreams and cross-functional accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to communicate with and influence executive stakeholders, in writing and in high-stakes meetings, without a senior manager to translate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus: Familiarity with the lending tooling ecosystem such as loan origination, credit risk management and lending management systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;How you work\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Product-first. You evaluate everything through: what is the user problem, what is the fastest path to learning, what actually moves the needle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-native. You use AI tools to do your actual work. You have built workflows or tooling that changed how your team operates. When you see a repetitive process, you automate it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable in ambiguity. You build structure where there is none.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems thinker. You see dependencies, second-order effects, and points of failure before they surface, and you build programs that account for them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energized by building and operating. You do your best work designing the system and running it well once it is built.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What you bring:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency. You can understand and challenge engineering decisions, identify technical risks early, and translate complexity for non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and verbal communication. You write documentation that clarifies hard decisions and build frameworks teams actually adopt.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commercial instincts. You understand the financial dynamics of a lending business well enough to evaluate tradeoffs with authority.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High emotional intelligence. You build trust quickly across engineering, product, risk, and executive stakeholders. You navigate complex interpersonal situations without losing credibility or momentum.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-BF1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$180,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$225,200 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$162,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$202,700 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$170,300\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$212,800 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4084076004,"name":"Strategic Operations","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6150432004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5203463004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6150432004,"updated_at":"2026-08-21T14:32:47-04:00","requisition_id":"JR00721","title":"Software Engineer - Infrastructure","company_name":"Mercury","first_published":"2026-08-21T14:32:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;The backbone of any technology org is its infrastructure, come join the team giving that skeleton superhuman abilities. The Infrastructure team at Mercury is an enablement lever for the rest of the business, building scaleable, secure and maintainable foundations for the rest of the org to build on top of.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Infrastructure is currently building out more platform features to make it easier for agents and humans to deploy code. This means security by default, observable by default and easy to use and operate. We do all this while not compromising on speed, and ship to prod all day, every day, which is a testament to the strong foundations this team has built.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;We are looking for an engineer to join our team to help build out the “platform” even further! We maintain everything from networking to container orchestration, and work with product teams to enable any AWS needs they have. We want someone who is passionate about building maintainable systems, is obsessed with quality and making sure the sharp edges are filed off, and is extremely helpful when diving into problems with our product counterparts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role for someone who likes going deep, shipping often, and leaving systems better than they found them. Someone who cares about quality without turning quality into bureaucracy. Someone who is just as happy debugging a strange Linux problem as they are helping a product engineer understand why their service behaves differently in production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Some of the technology you’ll work with\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our infrastructure is built primarily on AWS, including systems like EC2, RDS, OpenSearch, ECS, and EKS. We like to use the right tool for the job and bias towards cloud native open source tooling\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Terraform extensively to manage infrastructure as code, GitHub and GitHub Actions for version control and delivery, and Prometheus, Grafana, OpenSearch, and OpenTelemetry to understand what is happening in production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re also increasingly building \u0026lt;strong\u0026gt;agentic infrastructure\u0026lt;/strong\u0026gt;: systems that let AI agents safely interact with our infrastructure, and frameworks that give both agents and the humans operating them the right guardrails.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You do not need to arrive knowing every tool we use. We care more about strong fundamentals, curiosity, and the ability to go deep.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As we gear up for the next stages of Mercury\u0026#39;s growth, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build our “Infrastructure Platform” to support the growing needs of the Engineering Organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on building a platform that is AI friendly while still usable for engineers. We want our users to be humans \u0026lt;em\u0026gt;and\u0026lt;/em\u0026gt; Agents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver key infrastructure projects, break-down complex initiatives, and define our infrastructure strategy through detailed RFCs and technical specifications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Must haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have 2+ years of experience with AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a keen interest in cloud native open source technologies, and feel comfortable contributing code upstream to these technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of low-level operating system foundations (linux, file systems, containers, etc)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have demonstrated ability in technical writing, with at least 2 years of experience creating detailed technical documentation, RFCs, and tech specs that clearly communicate complex ideas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate should:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be used to operating in regulated environments such as HITRUST or SOC2, ensuring compliance and security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 2+ years of experience working in massive terraform environments, with many engineers contributing code in a scalable way\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have 2+ years of experience writing code. We are building an Infrastructure Platform from scratch and there is plenty of code to write to support that\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be extremely willing to learn and dive into hard problems! We have many to solve!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The Infrastructure team sits in an interesting place at Mercury: close enough to production that the details matter, and broad enough that a good abstraction can make hundreds of engineers faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;There is a lot left to build.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you like infrastructure that is secure by default, observable by default, pleasant to use, and designed for people who want to ship, we’d love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If this role interests you, we invite you to explore our public demo at \u0026lt;a href=\u0026quot;https://demo.mercury.com/\u0026quot;\u0026gt;demo.mercury.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-ME1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$122,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$158,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$115,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$149,700 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034562004,"name":"Engineering","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6199367004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_required","internal_job_id":5219124004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6199367004,"updated_at":"2026-09-21T03:00:00-04:00","requisition_id":"pipelineintern2026","title":"Software Engineering Intern - Spring 2027","company_name":"Mercury","first_published":"2026-09-21T03:00:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;It’s 1813, and Humphrey Davy is dazzling London with scientific demonstrations and lectures. Soon enters the young bookbinder, Michael Faraday, dissatisfied with his own prospects and enamored by the mysteries of electricity. Faraday gets a break and gains an apprenticeship with Davy, and shortly thereafter (partially) blows himself and Davy up in a nitrogen trichloride explosion.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We think Davy’s sacrifice was worth it, though, since Faraday went on to do experimental work in the field of electromagnetism that is foundational to innumerable modern technologies. While we can’t promise you’ll become the next Faraday, we can promise you won’t be asked to deal with explosives on the job.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Instead, you’ll be receiving mentorship from experienced engineers, writing TypeScript and/or Haskell code, and contributing to a product that serves over 300,000 businesses. Check out \u0026lt;a href=\u0026quot;http://demo.mercury.com\u0026quot;\u0026gt;demo.mercury.com\u0026lt;/a\u0026gt; to see our product for yourself.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Engineering Intern, you’ll join a team that aligns with your goals and interests. During the interview process, you’ll have the opportunity to talk through the various team openings.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Engineering Interns, regardless of the specific role, should:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be interested in continually honing their craft.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have curiosity and be willing to share their perspective.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Appreciate quality in their work and that of others.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate well, and be able to write clear explanations of their reasoning on technical decisions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Backend Engineering Interns\u0026lt;/strong\u0026gt; should have experience using the Haskell programming language, or a strong desire to learn it, and have some familiarity with SQL. In this role you can expect to:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with data analysts to spec and build features that draw new customers to our product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide a backend to our mobile and web frontends, to do things like search transactions or send wire transfers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build admin tools to increase the efficiency of day-to-day support operations, like identifying fraudulent customers or managing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate with third-party APIs, to do things like send checks or validate SWIFT codes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Frontend Engineering Interns\u0026lt;/strong\u0026gt; should have experience with the TypeScript programming language, and experience with React is a plus. In this role you can expect to:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work on a beautiful app: Since many of our customers are startups, they appreciate a well-implemented design. We have high standards for our UI, and we think it shows on our website. We encourage you to \u0026lt;a href=\u0026quot;https://app.mercury.com/signup\u0026quot;\u0026gt;sign up\u0026lt;/a\u0026gt; and check out our onboarding experience, or read our blog post about our \u0026lt;a href=\u0026quot;https://mercury.com/blog/magic-date-input-parser-combinators-typescript\u0026quot;\u0026gt;date picker\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Push the limits of TypeScript: As a financial technology company, preventing errors is a top priority for us, and we take advantage of TypeScript’s advanced static typing features to prevent them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work in an established codebase that still has room for growth. Across 650K lines of TypeScript, we’ve built abstractions and components that will give you leverage to build great features during your months at Mercury. But there’s still a lot more to build, be it optimizing the scrolling performance of a combobox, or building whole pages to deliver a feature to customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exercise ownership over the product: Our engineers work closely with our designers and contribute their own ideas to make the product better.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Full-stack Engineering Interns\u0026lt;/strong\u0026gt; should have experience using the Haskell programming language, or a strong desire to learn it, some familiarity with SQL, and experience using the TypeScript programming language. In this role, you can expect to do a combination of the frontend and backend work that is described above.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a paid, full-time, remote spring internship for 12-16 weeks between January and May. Our internship program is intended for individuals enrolled in an academic program (undergraduate, graduate, etc.). Individuals interested but not enrolled in an academic program at this time are encouraged to apply to any of our full-time openings.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In terms of compensation, the hourly rate for candidates based in the US is $55. The hourly rate for candidates based in Canada is CAD 55.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Applications close on September 25th, 2026.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using \u0026lt;a href=\u0026quot;https://getcovey.com/product/covey-scout-inbound\u0026quot;\u0026gt;Covey Scout for Inbound \u0026lt;/a\u0026gt;on January 22, 2024. Please see the independent bias audit report covering our use of Covey \u0026lt;a href=\u0026quot;https://getcovey.com/nyc-local-law-144\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-ES1\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4034562004,"name":"Engineering","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6101145004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5178582004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6101145004,"updated_at":"2026-08-21T16:21:26-04:00","requisition_id":"PipelineEngIC2H2026","title":"Software Engineer - Product","company_name":"Mercury","first_published":"2026-07-01T03:00:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Since the dawn of aviation, pilots have faced the constant challenge of air resistance, much like sailors navigating the friction of water. Amidst this relentless struggle, the \u0026lt;em\u0026gt;trim tab\u0026lt;/em\u0026gt; emerges as an ingenious yet understated marvel. Just as the wheel revolutionized transportation by easing movement over land, the \u0026lt;em\u0026gt;trim tab\u0026lt;/em\u0026gt; simplifies flight, allowing for smoother navigation through the skies. It embodies the elegance of simplicity in engineering, transforming the demanding task of controlling an aircraft into a more graceful and manageable endeavor.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our product not only meets but anticipates the needs of our customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our product engineering group is growing and we’re looking to hire backend and full-stack engineers. We’re a team of pragmatic, product-minded engineers motivated by the desire to create lovable products that rescue our customers from frustrating, expensive legacy industry tools.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As part of this role, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Feel a strong sense of product ownership and actively seek responsibility – we often self-organize on small/medium projects, and we want someone excited to help shape and build Mercury’s future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work in an autonomous environment on a close-knit team, with a “startup within a startup” feel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with designers and product leaders to ship lovable experiences. We want to transcend the status quo for banking and fintech software, and many of our customers are startups and appreciate our slick, magical designs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join a small but mighty team of experienced product engineers within one of our Mercury product groups (Banking, Everyday Experiences, Expansion, Risk).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The ideal candidate for the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has 1-4 years of backend or full-stack development experience, with knowledge of or excitement to learn Haskell, React, TypeScript, and Redux.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is passionately product-minded and has experience building and shipping new products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathizes with users and can channel their perspective to build lovable products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Can balance tradeoffs and find creative solutions to accomplish goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively incorporates AI tools into their workflow and is excited about leveraging them to amplify their impact — whether that\u0026#39;s accelerating development, improving code quality, or finding creative solutions to hard problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates and collaborates effectively with peers and cross-functional counterparts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If this role interests you, we invite you to explore our public demo at \u0026lt;a href=\u0026quot;https://demo.mercury.com\u0026quot;\u0026gt;demo.mercury.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-DNI\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$122,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$158,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$115,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$149,700 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034562004,"name":"Engineering","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/5995303004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5154520004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":5995303004,"updated_at":"2026-08-21T15:21:38-04:00","requisition_id":"JR00524","title":"Staff Brand Designer","company_name":"Mercury","first_published":"2026-05-13T11:46:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In 1954, Eero Saarinen designed a branch office with glass walls, no offices, and a completely open floor plan in Columbus, Indiana. It was surrounded by trees; the furniture was made by Herman Miller; the lobby flooring was thick, rustic brick. It was built with transparency and community at its core. Since then, a lot of things have happened — Saarinen\u0026#39;s branch is now a conference center, people increasingly live on the internet, and it\u0026#39;s hard to think of a single financial institution that still applies design thinking to their company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury is on a mission to defy those expectations. We\u0026#39;re a financial technology company that helps startups spend less time banking* and more time building. We believe that the key to our success revolves around thoughtful design — and we hold the craft of that design to an exceptionally high standard. We\u0026#39;re looking for a Staff Brand Designer who sets that bar: someone whose eye is so precise, and whose execution is so considered, that the work around them gets better just by virtue of their presence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role for a designer who sweats the details that most people don\u0026#39;t notice — the type hierarchy, the negative space, the grid, the crop. Someone who has developed a genuine aesthetic philosophy over years of doing hard work at a high level, and who brings that philosophy to everything they touch. You\u0026#39;ll own the most technically complex brand design work at Mercury, provide craft oversight across the Brand Studio, and help define what visual excellence looks like as our brand continues to evolve.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you’ll:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set and uphold the craft standard for Mercury\u0026#39;s brand — across campaigns, web, social, events, and every surface the brand touches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the most technically complex and high-visibility brand design projects end-to-end, from brief through delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with a staff-level brand designer and creative leadership to co-lead the evolution of Mercury\u0026#39;s creative direction — defining and executing visual standards across typography, imagery, layout, and motion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide hands-on craft oversight across Brand Studio output — reviewing work, raising the quality floor, and helping the team make better decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Commission and art-direct external creatives: photographers, illustrators, and motion designers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop brand system documentation and decision-making frameworks that help the team move with confidence and consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor IC3 and IC4 designers through critique, pairing, and direct feedback — elevating their craft through the work, not just in conversation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with brand strategists, copywriters, PMMs, and leadership on how Mercury shows up across all channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape how Brand Studio uses AI in its craft. You’ll set the standard for where AI belongs in the creative process, build AI-ready brand guidelines the team can design against, and hold the quality bar as these tools become part of how work gets made.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;What you’ll bring:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A portfolio that is simply excellent — work that demonstrates mastery of typography, layout, color, and composition across a range of brand contexts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear and deeply held aesthetic point of view: you can articulate what makes something great and what makes something fall short, and you\u0026#39;ve built that perspective through years of rigorous practice.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in brand systems — you understand how to build for scale and consistency, and you\u0026#39;ve stewarded a brand through growth or change.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7–10+ years of brand design experience, with a background that includes high-craft environments: agency, fashion, elevated consumer, or design-forward tech.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating at a staff level: you work autonomously, influence without authority, and make decisions that shape the output of an entire team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Figma and hands-on experience contributing to or owning a design system.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and presentation skills — you can communicate the process, intent, and impact of your design decisions with clarity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The judgment to know when to zoom in and when to zoom out, and the discipline to hold both at once.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A considered point of view on AI’s place in high-craft design. You’ve used AI tooling in real creative work and can guide a team on where it belongs and how to use it without lowering the bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity, restraint, and a genuine passion for doing work that\u0026#39;s worth doing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-SE1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$189,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$236,700 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$170,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$213,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$179,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$223,700 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4127574004,"name":"Creative","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6178814004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5209979004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6178814004,"updated_at":"2026-09-17T11:07:27-04:00","requisition_id":"JR00728","title":"Staff Data Scientist - Risk ML","company_name":"Mercury","first_published":"2026-09-02T10:06:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In 1999 NASA lost contact with its Mars Climate Orbiter after a 9 month journey from Earth. It began its planned orbital insertion maneuver but went out of radio contact after passing behind Mars. While we may never know whether it was destroyed in the atmosphere or re-entered heliocentric space, we can draw the lesson that getting the details (in this case, units) right is critical, especially when shooting for the stars.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;While Mercury’s cosmic journey may be more metaphorical, we have our own sky-high ambitions and the need to marry those with precise data analysis.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;To that end, we are hiring a Machine Learning-focused Data Scientist to support our Risk team. This team is responsible not only for detecting, monitoring, and mitigating both first- and third-party fraud but also ensuring we know and understand our customers while monitoring their behavior for financial crime risk. You’ll play a key role in strengthening our fraud defenses while ensuring that Mercury continues to deliver a smooth and trustworthy banking* experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to join Mercury at a pivotal moment in our growth. You’ll be working on some of the most critical challenges facing the business and collaborating across product, engineering, and risk to protect our customers and the financial system at large.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Here are some things you’ll do on the job:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build, validate, and deploy machine learning models to identify and prevent fraud in real time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the reproducibility and robustness of said models through documentation, testing, and monitoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure data quality and reliability across pipelines and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Risk Strategy to ideate on model inputs and applications and with Engineering optimize deployment and observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a technical lead prototyping, iterating on, and codifying best practices - and bringing the rest of the team along\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;You should have:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience working with and analyzing large datasets to solve problems and drive impact, with 5+ years of ML experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in SQL and experience using it to understand and manage imperfect data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python and experience with statistical modeling and machine learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience deploying and monitoring machine learning models in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working in a fast-paced environment with evolving priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to lead and empower others, delivering not just on your own work, but upleveling those around you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to drive strategic alignment between teams with differing roadmaps, timelines, or architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Ideally you also have:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of relevant risk experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with LLMs or other GenAI and how they can be applied to risk or fraud detection\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with modern data tools for pipelines and ETL (e.g., dbt)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with model governance as required in finance or other regulated industries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building zero-to-one solutions in ambiguous or greenfield problem spaces\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AC1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$239,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$298,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$225,900\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$282,400 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4072159004,"name":"Data","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6196208004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5217118004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6196208004,"updated_at":"2026-09-16T15:28:39-04:00","requisition_id":"JR00765","title":"Staff Motion Designer - 3D","company_name":"Mercury","first_published":"2026-09-16T15:28:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In 1958, graphic designer Saul Bass opened Alfred Hitchcock\u0026#39;s \u0026lt;em\u0026gt;Vertigo\u0026lt;/em\u0026gt; with a spiral of color and line that told you everything about obsession before a single line of dialogue was spoken. Bass didn\u0026#39;t think of the title sequence as a formality before the \u0026quot;real\u0026quot; movie started — he treated it as its own act of storytelling, one built entirely from motion, typography, and rhythm. He went on to define the opening moments of \u0026lt;em\u0026gt;Psycho\u0026lt;/em\u0026gt;, \u0026lt;em\u0026gt;North by Northwest\u0026lt;/em\u0026gt;, and \u0026lt;em\u0026gt;Anatomy of a Murder\u0026lt;/em\u0026gt;, proving that how something moves can carry as much meaning as what it shows.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury believes that level of care and craft in design has been lost in modern finance and we\u0026#39;re building a brand that brings it back. We\u0026#39;re a financial technology company building products that feel extraordinary to use. We help people and businesses accomplish more with their money by turning banking* from a frustration into a catalyst for their ambitions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Staff Motion Designer to own motion at Mercury, from the launch films and product videos that introduce our biggest bets, to the systems and standards that define how motion looks and feels across every surface. This is the most senior craft role on the team: someone who sets the bar through their own work. You\u0026#39;ll move fluidly between 3D worlds, materials, and textures for our highest-profile brand moments, and the day-to-day motion, UI, and interaction work that makes Mercury feel considered everywhere it shows up. You\u0026#39;ll also help define how AI fits into a motion practice at Mercury — using it to move faster on pre-vis, iteration, and asset generation, while knowing exactly where craft still has to be done by hand.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;In this role, you\u0026#39;ll:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead motion concepts for major product launches, campaigns, and brand moments, with strong 3D capability across product visualization, environments, objects, and brand worlds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build 3D worlds, materials, and textures that give Mercury\u0026#39;s biggest launches and brand moments a distinct, recognizable feel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead product storytelling, title design, typography, transitions, diagrams, and UI motion, turning complex products into simple, compelling visual stories.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and build out Mercury\u0026#39;s motion design system: principles for typography, pacing, transitions, product UI, sound, and interaction, plus reusable behaviors and templates that don\u0026#39;t feel templated.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Explore motion in interactive contexts, and bring an informed point of view on where AI tooling can extend the team\u0026#39;s speed and craft without flattening it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and champion AI-assisted workflows for motion and 3D, from generative pre-vis and storyboarding to texture, world, and asset generation, and share what\u0026#39;s working with the rest of Brand Studio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate new AI creative tools as they emerge and make the call on which are worth adopting into the team\u0026#39;s pipeline versus which compromise craft.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Design, Writing, Narrative, and Production from concept through delivery, and act as a key cross-functional player on the brand\u0026#39;s biggest moments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Personally lead high-level 3D and motion craft while art-directing specialist animators, 3D artists, and studios when additional depth or scale is needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the motion craft of the broader Brand Studio through partnership, critique, and example: set the standard by doing the work, not just defining it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Protect craft and coherence across every moving expression of the brand, from a 30-second launch film to a UI micro-interaction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What you\u0026#39;ll bring:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of professional experience in motion design, with a portfolio that shows mastery across 3D and 2D: not just execution, but conceptual thinking about how motion should move, feel, and unfold over time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in Cinema 4D, Houdini, Blender, or similar 3D tools, including materials, texturing, lighting, and world-building.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in After Effects or similar 2D motion tools, with deep command of timing, easing, composition, and finishing detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and documenting motion systems or brand guidelines, not just one-off deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort moving between big, high-craft brand moments and faster-moving product/UI and social work without losing quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of art-directing or mentoring other designers, animators, or outside studios. This is a craft-first role, but you lead by example and raise the bar for everyone around you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine fluency with AI tooling as part of a creative practice, and a clear sense of where it helps and where craft still wins.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to scripting or procedural workflows (expressions, Houdini VEX, Python) is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills, able to clearly articulate concepts and creative decisions to internal teams, leadership, and external partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A natural leader: someone who thrives in a highly collaborative environment where the best ideas drive progress, not the most powerful voices in the room.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-SE1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$189,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$236,700 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$170,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$213,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$179,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$223,700 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4127574004,"name":"Creative","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/5847987004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5073146004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":5847987004,"updated_at":"2026-08-31T15:28:18-04:00","requisition_id":"JR00418","title":"Staff Software Engineer - Fraud","company_name":"Mercury","first_published":"2026-04-02T18:20:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Every new business that applies to Mercury is like a new star appearing in the night sky. On its own, it’s a single point of light. But when we look closer, patterns emerge—data trails from partners, filings, founders, and financial histories—all connecting to form a larger constellation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;That’s what our Risk product engineering teams do at Mercury. We guide thousands of business applications through our systems—each one unique, each one needing a smooth and trustworthy landing. The challenge: keep everything moving fast without compromising safety. Every day, our work helps founders open their first account, launch their next idea, and accelerate their growth like rocketships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our mission is to build the intelligent, automated systems and operational tools that make this possible—where machine learning, AI, and human judgment work seamlessly together to power the next generation of business banking*. We use intelligence to detect risks earlier, make real-time decisions with confidence, and enable instant, delightful account approvals that keep pace with the builders we serve.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;When we do it right, the result is quiet brilliance: onboarding that feels effortless, even though it’s powered by galaxies of data, precision, and care.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Staff Software Engineer to contribute with building the systems and tools that make it all happen—from application approvals to ongoing and enhanced due diligence—ensuring every business that joins Mercury is both safe and their experience is delightful.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As part of this role, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the architecture, implementation, and long-term roadmap for core systems which support multiple fraud prevention use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end delivery of large cross-function projects, translating ambiguous high impact problems into strategy and execution, make pragmatic tradeoffs, and drive teams to measurable outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and operate highly available, low-latency, backend systems that enable real-time scoring and decisioning for fraud prevention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Data Science and ML teams to productionize models, build reliable ML data pipelines, and enable real-time model serving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and elevate department level best practices, review designs, drive engineering quality, and act as a trusted advisor on architectural tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and grow engineers, documenting learnings and sharing technical direction through writing, 1:1s, and team meetings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate and influence multiple stakeholders, help align teams, communicate tradeoffs to technical and non-technical partners, and independently resolve cross team issues.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The ideal candidate for the role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Has 7-10+ years of software development experience, with a strong focus on the backend, with a knowledge of or excitement to learn Haskell.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has been an experienced technical lead making architectural decisions in the past and seen the impact of those decisions over time. You should be able to clearly articulate your technical opinions and lay out tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is passionately product-minded and has experience building and shipping new products balancing reliability and velocity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is someone comfortable driving discussions in areas with ambiguous ownership, approaches them with empathy, and delights in getting outcomes. Our work touches many other teams and areas of the product; you’ll have a lot of autonomy and the expectation is you’ll use that to seek out ways to have an impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is ridiculously helpful, taking initiative to make your coworkers’ lives easier by investing time to mentor and proactively share your knowledge and learnings through writings, 1:1s, and team meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in fintech, fraud systems, or the broader risk domain is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If this role interests you, we invite you to explore our public demo at \u0026lt;a href=\u0026quot;https://personal-demo.mercury.com\u0026quot;\u0026gt;personal-demo.mercury.com\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-RA1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$200,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$298,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$189,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$282,400 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034562004,"name":"Engineering","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6110742004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5183602004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6110742004,"updated_at":"2026-08-21T16:20:50-04:00","requisition_id":"JR00637","title":"Staff Visual Designer - Design Systems","company_name":"Mercury","first_published":"2026-07-07T13:54:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;In 1954, architect Eero Saarinen designed a radically modern bank branch for Irwin Union in Columbus, Indiana. With glass walls, no private offices, and a floor plan that invited openness, it embodied a new kind of transparency in finance. The building was surrounded by trees, furnished by Herman Miller, and featured rustic brick flooring. Today, that space is a conference center, and that spirit of design-forward thinking in banking feels all but extinct.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury believes that level of care and craft in design has been lost in modern finance and we’re building a brand that brings it back. We\u0026#39;re a financial technology company building products that feel extraordinary to use. We help people and businesses accomplish more with their money by turning banking* from a frustration into a catalyst for their ambitions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Design Systems team sets the visual foundation that every product designer, every UI surface, and every expressive product moment builds on, from the foundations like type and color, to highly expressive brand-in-product moments that make Mercury feel considered.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Staff Visual Designer to raise the ceiling on craft across Mercury’s design system and product experience. This is a senior individual contributor role for someone who can see the whole UI system and knows how to evolve it at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Design Foundations is a brand-new team at Mercury, responsible for design systems, brand in product, and AI tools to help anyone build. This means this role has real agency to define it: supporting a highly collaborative team that’s hungry to grow its craft, and a clean slate for setting the vision forward.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In this role, you’ll:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Redefine and ship large, foundational improvements to Mercury’s design language (things like type, color, and iconography) that scale beautifully across every product surface.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Brand and other craft leaders to bring expressive moments into the product and set direction for how brand and product visual language work together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the craft bar for the design org: define what excellent looks like, and build the systems, guidelines, and references that make it repeatable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively coach product designers on their craft, giving direct feedback that raises the quality bar across both individual work and the design system itself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with design systems designers and engineers to make sure visual decisions translate cleanly into scalable, maintainable components.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent design systems and visual craft in conversations with Brand, Engineering, and design leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you’ll bring:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in visual design, with deep expertise in typography, color systems, and iconography at a product or brand scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A portfolio that shows range: foundational systems work as well as high-craft, expressive visual design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Not just taste, but conviction and language to articulate what makes something successful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of coaching or mentoring other designers, with a clear point of view on what strong craft looks like and how to teach it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems thinking, you’re comfortable balancing expressive visual design with the pragmatic needs of a scalable design system for a data rich product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong stakeholder management, comfortable winning buy-in from executives and cross-functional leaders on high-visibility work, backed by conviction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and presence: able to set direction, build alignment, and defend opinionated design decisions with both designers and engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in design tools and front-end prototyping with React; comfortable working closely with engineers on how visual systems get built and maintained in code. Affinity for AI-assisted prototyping. Motion design skills are a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;#LI-AK1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$228,700\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$285,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Canadian employees (any location):\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$216,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$270,200 CAD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034560004,"name":"Design","child_ids":[],"parent_id":4050836004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6113878004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5186446004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6113878004,"updated_at":"2026-08-21T16:26:11-04:00","requisition_id":"JR00651","title":"Strategic Partnerships Manager - AI/API","company_name":"Mercury","first_published":"2026-07-10T16:34:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Mercury is looking for a technically-fluent partnerships leader to own our presence in the AI and developer ecosystem. This isn\u0026#39;t a traditional BD role and it\u0026#39;s not a Developer Relationships role either, it lives at the intersection of both. You\u0026#39;ll use a technical background to build credibility with developers and AI platform teams, then translate that credibility into deep, strategic partnerships that bring Mercury\u0026#39;s financial infrastructure into the tools and workflows where the next generation of founders actually operate.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a Hunter role: identifying which AI companies, developer tools, and related AI ecosystem players Mercury should be embedded in, and then going out and making it happen. The best partnerships you close will feel less like vendor deals and more like co-building something new.What You\u0026#39;ll Do:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Hunt and close new partnerships\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify, target, and close high-leverage partnerships across the AI and developer ecosystem: AI coding assistants, agent frameworks, MCP-native tooling, and developer communities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the full partnership lifecycle: from sourcing and outreach through negotiation, integration scoping, and activation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build Mercury\u0026#39;s presence in developer communities, attending and speaking at conferences, engaging in online communities, and becoming a known, credible voice in the AI/developer ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build the playbook\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and execute Mercury\u0026#39;s go-to-market strategy for the AI and developer ecosystem, this is a category Mercury is still early in, so you\u0026#39;ll have real ownership over how we show up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop joint GTM plans with key partners, including co-marketing, co-sell motions, and integration launch strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Feed insights from the developer ecosystem back into Mercury\u0026#39;s roadmap and partnership strategy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Navigate the AI ecosystem\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build Mercury\u0026#39;s presence as a financial infrastructure partner in the AI-native landscape: MCP integrations, AI platforms, developer tools, and the growing universe of products being built on LLMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Position Mercury as the default financial layer for AI-native businesses and the platforms they\u0026#39;re built on\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify where the next wave of distribution is forming before competitors do and place Mercury there.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You have a technical foundation.\u0026lt;/strong\u0026gt; You understand how APIs work, can evaluate integration complexity, and speak credibly with engineers and CTOs, not as a builder, but as someone who deeply understands how things are built.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;re a hunter.\u0026lt;/strong\u0026gt; You don\u0026#39;t wait for warm intros or inbound. You identify who Mercury should be talking to, find your way into the room, and drive toward a deal. You have a track record of sourcing and closing partnerships, not just managing existing ones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;re embedded in the developer world.\u0026lt;/strong\u0026gt; You know the AI and developer ecosystem, the platforms, the communities, the influencers, the emerging tools. Developers and technical founders see you as one of them, not as a vendor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You think commercially.\u0026lt;/strong\u0026gt; You understand what makes a partnership valuable, can structure deals, and push conversations from \u0026quot;interesting\u0026quot; to signed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;re a strong communicator.\u0026lt;/strong\u0026gt; You can present at a developer conference, write a compelling technical post, and hold your own in a product meeting, often in the same week.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You\u0026#39;re entrepreneurial.\u0026lt;/strong\u0026gt; You\u0026#39;re excited to work with early-stage founders and AI teams who are still figuring out what they\u0026#39;re building. You add value before asking for anything.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt; experience in fintech, developer-facing partnerships, Developer Relations, or solutions engineering at an API-first company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AR2\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$180,900\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$226,100 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$162,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$203,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4061258004,"name":"Sales \u0026 Partnerships","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6114207004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5186619004,"location":{"name":"New York, NY or San Francisco, CA"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6114207004,"updated_at":"2026-09-03T13:15:32-04:00","requisition_id":"JR00652","title":"Strategic Partnerships Manager - VC \u0026 Accelerator Ecosystem","company_name":"Mercury","first_published":"2026-07-13T09:00:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;We are looking for an experienced Strategic Partnerships leader to take our VC program to the next level. Reporting directly to the Director of VC Partnerships, you will be able to touch all elements of Mercury’s work with the VC and startup community.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This leader will have full autonomy of the VC emerging managers program, craft our partner strategy, identify opportunities in our existing partner channel, and leverage their industry experience to recruit strategic partners into our program. This role will have frequent travel to major tech hubs (35% of time).\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;You will:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Grow the VC partnerships program, driving new customers to Mercury–including VC funds and their portfolio companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and nurture strong ecosystem partnerships that drive measurable usage, including VC funds, accelerators, venture studios, fund administrators, communities, and universities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement sponsorship opportunities including conferences, events, newsletters, podcasts, and more in collaboration with our Marketing team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify partners and their customers’ needs to ensure that we achieve win-win scenarios by maximizing customer referrals and revenue on both ends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Business Development, Onboarding, and Customer Support teams to ensure smooth partner onboarding, training, and support throughout the process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Product, Growth, and Business Operations teams on product roadmap development to drive product-driven referrals for VC fund and startup customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage data to provide analytics and insights into partnership reporting and find ways to optimize metrics in regular check-ins and follow-up.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you’ll own:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead go to market strategy for VC fund banking* \u0026amp;amp; emerging managers, including recruiting new partners, exploring international opportunities, or exploring GTM to angel investors\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Program management of our top VC ecosystem \u0026amp;amp; community partners, driving value to our partners and Mercury\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help run Mercury’s Investor Connect program (formerly Raise) to facilitate founder \u0026amp;lt;\u0026amp;gt; investor introductions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You must have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;We’re seeking candidates based in the San Francisco Bay Area \u0026amp;amp; New York City\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with externally-facing stakeholder management or partnerships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with founders and/or investors at a VC firm, accelerator program, founder community, or other startup ecosystem experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A hunger to make things work and a curiosity to ask questions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be able to thrive in a fast-paced, high-growth environment with minimal guidance, apply first principles thinking, and navigate uncertainty with poise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong product mindset to help identify new opportunities for Mercury to better serve customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have attention to detail and strong written and verbal communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be able to collaborate with various teams across the globe remotely.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring big energy and have fun building in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;It’s a plus if you have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have 5+ years of experience at a B2B SaaS or Fintech company in a partnerships, customer success, investor relations, relationship / account management role is a plus\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;sales engagements and negotiations;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;defining, negotiating, and managing partnerships; and\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;data-driven strategization and implementation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Strong existing network in the VC ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or something you feel is equivalent\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;* Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AR2\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: \u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$180,900\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$226,100 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4061258004,"name":"Sales \u0026 Partnerships","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/mercury/jobs/6192352004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5214999004,"location":{"name":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States"},"metadata":[{"id":12493794004,"name":"Hide on Mercury jobs page?","value":null,"value_type":"single_select"}],"id":6192352004,"updated_at":"2026-09-15T14:25:57-04:00","requisition_id":"JR00762","title":"Trading Operations Lead","company_name":"Mercury","first_published":"2026-09-14T18:47:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs’ and business owners’ financial lives. Underneath all our products is a massive web of partners that users don’t see, requiring significant product and process investment. That’s where the Financial Partnership Operations team comes in. We work to maintain our external relationships and streamline our collective workflows to keep customers, partners, and Mercury employees happy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Trading Operations Lead to own and scale the trading operations function powering Mercury’s SEC-registered investment advisor and FINRA-member broker-dealer. This is a hands-on leadership role for someone with deep brokerage and trading operations expertise who can both set the standard for how the function operates and step directly into complex operational work when needed. This role is ideal for someone who has operated in a detail-rich, regulated environment, has strong opinions about what good trading operations looks like, communicates clearly across technical and non-technical teams, and wants the opportunity to build and evolve the function rather than simply inherit it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;In this role, you will:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the trading operations and supervisory framework, providing licensed principal oversight of order and trade activity across money market funds, mutual funds, ETFs, and fixed income; oversee operational controls, reconciliations, exceptions, and escalations, partnering closely with Engineering and Product on system-managed workflows and with our carrying broker and other investment partners to investigate issues, resolve breaks, and ensure trading activity operates within established procedures and supervisory requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the trade surveillance and operational control framework, including licensed supervisory review where required, oversight of pre- and post-trade controls, best execution monitoring, trade breaks and errors, escalation and remediation, and evidence that required reviews and controls are operating as designed; coordinate with Financial Crimes on surveillance alerts, suspicious activity escalations, and shared monitoring obligations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own supervision of trading and order-flow reporting obligations, including CAT (all elements, including annual clock synchronization), CAIS, and TRACE, coordinating with our carrying broker and third-party reporting vendor; ensure timely and accurate compliance with SEC Rules 606 and 607 and FINRA Rule 6151, and provide supervisory review of customer account statements and trade confirmations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the operational escalation point for trade errors, breaks, and settlement issues, coordinating investigation and resolution across Engineering, Product, Compliance, and our carrying and executing partners, assessing customer impact, and ensuring recurring issues result in appropriate process or control improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee trading-related books and records requirements, partnering with Engineering, Compliance, and our carrying broker to ensure required trade, order, allocation, and supervisory records are appropriately generated, retained, and retrievable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and maintain trading operations procedures and contribute to applicable Written Supervisory Procedures, ensuring documented controls and supervisory practices remain aligned with how our products, systems, and partner relationships operate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead trading operations readiness for regulatory exams, audits, and internal testing, including producing operational evidence, supporting responses, remediating findings, and translating identified gaps into sustainable process or system improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage day-to-day operational relationships with our carrying broker, executing brokers, custodians, fund companies, and transfer agents, including escalations, service-level performance, issue resolution, and operational change management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Product and Engineering on system-managed trading workflows and controls, bringing the operational and supervisory perspective to requirements, pressure-testing exceptions and edge cases, and ensuring appropriate operational readiness and oversight before launch, including post-launch operational testing to confirm controls perform as designed in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the reporting and operational visibility needed to oversee the trading function, including volumes, breaks and errors, aging exceptions, settlement performance, and control effectiveness, using those insights to identify risk, capacity constraints, and opportunities for improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Compliance, Finance, Legal, Risk, Product, and Engineering on new products, partners, and regulatory changes, defining the trading operations and supervisory requirements needed to launch and operate them safely.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;You should:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hold active FINRA Series 7, Series 63, and Series 24 licenses (Series 99 or Series 57 a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years in trading, brokerage, or investment operations, including direct ownership of trade lifecycle, settlement, or trading control functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have hands-on operational experience across fixed income, mutual funds, and ETFs — you know where each product breaks and why.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have built or materially improved a trade surveillance or operational control framework, not just executed someone else’s.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess a strong working knowledge of the operational requirements under FINRA and SEC rules — including recordkeeping, supervision, best execution, trade reporting, and customer protection — and know how to apply them to workflows that don’t have an obvious precedent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly in writing — procedures, escalations, and post-mortems that a regulator, an engineer, and an executive can each read and act on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable operating in ambiguity and at speed, and be willing to design the process rather than wait for one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring judgment about when to automate, when to add a control, and when to accept a manual step — and be able to defend the call.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience at a fintech or high-growth firm operating a broker-dealer or RIA at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience standing up a new product, partner, or clearing relationships from scratch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with SQL or working directly in internal tooling to investigate issues yourself.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Mercury values diversity \u0026amp;amp; belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;#LI-AR1\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Rewards\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our target new hire base salary ranges for this role are the following\u0026lt;strong\u0026gt;:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$135,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$168,700 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$121,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$151,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4148873004,"name":"Banking and Risk Operations","child_ids":[],"parent_id":4034565004}],"offices":[{"id":4021462004,"name":"Any Office or Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":65}}