{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/lumahealth/jobs/8827865002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6533585002,"location":{"name":"Remote USA"},"metadata":null,"id":8827865002,"updated_at":"2026-09-21T14:42:13-04:00","requisition_id":"139","title":"Sales Development Representative","company_name":"Luma Health","first_published":"2026-09-21T14:40:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;WE\u0026#39;RE LUMA HEALTH.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Needing healthcare can be hard — getting care shouldn’t be.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We built\u0026lt;a href=\u0026quot;https://www.lumahealth.io/\u0026quot;\u0026gt; Luma Health\u0026lt;/a\u0026gt; because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;So, we’ve created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;The Role: Sales Development Representative\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Drive Luma Health’s growth by engaging clinics and health systems, creating interest, and booking qualified meetings. This is a high-performance, mission-driven SDR role with real impact and clear expectations.\u0026amp;nbsp;\u0026lt;em\u0026gt;(Fully remote, U.S.)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What YOU will do at Luma Health:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prospect \u0026amp;amp; build pipeline:\u0026lt;/strong\u0026gt; High-volume, multi-channel outreach to decision makers; book discovery meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Qualify \u0026amp;amp; consult:\u0026lt;/strong\u0026gt; Run crisp discovery, map pains to Luma value, handle objections, and secure next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hit the number:\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Quota is graded on number of performed meetings and pipeline velocity metrics\u0026lt;/strong\u0026gt;; manage time and funnel to exceed it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborate:\u0026lt;/strong\u0026gt; Partner with AEs and Marketing on targeted campaigns; share market intel to refine strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operate with rigor:\u0026lt;/strong\u0026gt; Keep Salesforce spotless; document activity, notes, and next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Improve fast:\u0026lt;/strong\u0026gt; Embrace coaching, iterate your pitch, share what works, and level up weekly.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who YOU Are:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Long History of Being Self-Propelled:\u0026lt;/strong\u0026gt; Biased for action through your life.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ability to Persevere and Perform:\u0026lt;/strong\u0026gt; Run crisp discovery, map pains to Luma value, handle objections, and secure next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Long History of Over-Achieving:\u0026lt;/strong\u0026gt; Long history of leading in performance as an individual or a team.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What you bring:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive \u0026amp;amp; resilience:\u0026lt;/strong\u0026gt; You pursue goals with urgency and bounce back from “no.”\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear communication:\u0026lt;/strong\u0026gt; Strong written/verbal skills and confident phone presence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curiosity \u0026amp;amp; empathy:\u0026lt;/strong\u0026gt; You ask sharp questions and tailor value to each prospect.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proof of achievement:\u0026lt;/strong\u0026gt; 1+ year in sales/BDR \u0026lt;strong\u0026gt;or\u0026lt;/strong\u0026gt; standout wins that show you hit big goals outside of sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ownership:\u0026lt;/strong\u0026gt; Organized, self-managed in a remote setting; quick to learn tools (Salesforce, outreach, LI Navigator).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Coachability \u0026amp;amp; team play:\u0026lt;/strong\u0026gt; You seek feedback, act on it, and help teammates win.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Bachelor’s preferred, not required. Must be authorized to work in the U.S.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What we offer\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Impact:\u0026lt;/strong\u0026gt; Every meeting you set can improve access to care for thousands of patients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Growth:\u0026lt;/strong\u0026gt; Structured onboarding, ongoing training, and clear paths to AE/leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comp:\u0026lt;/strong\u0026gt; Competitive base \u0026lt;strong\u0026gt;+ commission\u0026lt;/strong\u0026gt; with upside; equity eligibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Remote-first benefits:\u0026lt;/strong\u0026gt; Home-office support; Competitive Health Benefits (Luma Health covers 99% of the employee and 85% of the dependent premium costs); Company Equity; Flexible time off; Wellness programs, Inclusive, recognition-rich culture.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Hiring Manager: \u0026lt;/strong\u0026gt;Kennedy Booker, Director of Sales Development |\u0026amp;nbsp;\u0026lt;a class=\u0026quot;c-link\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;tel:2149278579\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;(214) 927-8579\u0026lt;/a\u0026gt;\u0026amp;nbsp;|\u0026amp;nbsp;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;mailto:kennedy@lumahealth.io\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;mailto:kennedy@lumahealth.io\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;kennedy@lumahealth.io\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Pay Transparency Notice: \u0026lt;/strong\u0026gt;Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include target bonus + stock options + benefits (including medical, dental, and vision.)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Base Pay Range:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;$55,000—$60,000 USD\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ready to grow your career and make healthcare work better?\u0026lt;/strong\u0026gt; Apply and let’s get patients the care they need—faster.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Luma Health is an Equal Opportunity employer, welcoming individuals of all backgrounds and characteristics.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Come join us if you want to make a difference in health care.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from \u0026quot;@lumahealth.io\u0026quot; email addresses. Any emails from other email addresses are scams. If you suspect that you\u0026#39;ve been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you\u0026#39;d like to verify the legitimacy of an email you\u0026#39;ve received from Luma Health recruiting, forward it to careers@lumahealth.io.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4022237002,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4011126002,"name":"Luma Health","location":"San Francisco Bay Area, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/lumahealth/jobs/8882744002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6557235002,"location":{"name":"Remote USA"},"metadata":null,"id":8882744002,"updated_at":"2026-11-03T16:37:56-05:00","requisition_id":"141","title":"Sales Engineer (AI)","company_name":"Luma Health","first_published":"2026-10-10T06:01:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WE\u0026#39;RE LUMA HEALTH.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Needing healthcare can be hard — getting care shouldn’t be.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We built\u0026lt;a href=\u0026quot;https://www.lumahealth.io/\u0026quot;\u0026gt; Luma Health\u0026lt;/a\u0026gt; because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;So, we’ve created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sales Engineer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What YOU will do at Luma Health:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver compelling live demonstrations of AI agents (voice and messaging) that create “aha” moments for clinical, operational, and IT audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run discovery to map current-state workflows, then design customized, AI-enabled workflows that connect each pain point to measurable value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Persuade \u0026amp;amp; Present the art of possible\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create the “spark”, be the change agent in deals by recommending winning solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate with confidence, leverage empathy to create confidence during deal cycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Built personal rapport buyers at all levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have confidence to challenge the status quo \u0026amp;amp; de-position competitors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with healthcare organizations to understand their technical requirements and challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide technical guidance and support to the sales team in understanding and addressing customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct product demonstrations and presentations to showcase the value proposition of our solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in the development of customized solutions tailored to meet the unique requirements of healthcare clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the product development team to ensure seamless integration of our solutions with existing healthcare systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the sales, marketing, and product development teams to ensure a cohesive and effective go-to-market strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Sales, Marketing, and Product Development teams on a cohesive go-to-market story for our AI offerings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with key stakeholders to gather feedback and continuously improve our offerings.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience as a Sales Engineer \u0026lt;strong\u0026gt;demoing AI products/workflows\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable discussing API and integration concepts such as HL7, FHIR, and webhooks with both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience responding to RFPs and RFIs independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong discovery skills with the ability to map current-state workflows and connect pain points to product value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent presentation and demo delivery skills across clinical, operational, and IT stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively uses AI tools to drive personal productivity and find efficiencies in day-to-day work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent combination of education and experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in a startup or high-growth SaaS environment preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI-powered voice and messaging products, workflow automation tools, and patient engagement platforms with the ability to demo and position these solutions within complex healthcare organizations is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Worked as a sales engineer in healthcare technology\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth knowledge of one or more major EHR systems (Epic, Cerner/Oracle Health, athenahealth, eClinicalWorks, MEDITECH) including integration architecture, not just workflow familiarity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience with patient access and engagement workflows including scheduling, intake, referral management, and patient communication platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of Revenue Cycle Management concepts including eligibility verification, prior authorization, referral workflows, and billing processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We Take Care of You!\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work Life Balance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Time Off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness Programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Discounted Perks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) and Company Equity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Don’t meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you’re excited about this role but your past experience doesn’t align\u0026amp;nbsp; with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come join us if you want to make a difference in health care.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Pay Transparency Notice: \u0026lt;/strong\u0026gt;Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Luma also include target bonus + stock options + benefits (including medical, dental, and vision.)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Base Pay Range: 120,000—140,000 USD\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from \u0026quot;@lumahealth.io\u0026quot; email addresses. Any emails from other email addresses are scams. If you suspect that you\u0026#39;ve been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you\u0026#39;d like to verify the legitimacy of an email you\u0026#39;ve received from Luma Health recruiting, forward it to careers@lumahealth.io.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4022237002,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4011126002,"name":"Luma Health","location":"San Francisco Bay Area, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/lumahealth/jobs/8864642002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6548956002,"location":{"name":"Remote USA"},"metadata":null,"id":8864642002,"updated_at":"2026-10-14T12:27:00-04:00","requisition_id":"140","title":"Solutions Consultant","company_name":"Luma Health","first_published":"2026-10-02T15:59:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Solutions Consultant\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;WE\u0026#39;RE LUMA HEALTH.\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Needing healthcare can be hard — getting care shouldn\u0026#39;t be.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;So, we\u0026#39;ve created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role: Solutions Consultant\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Solutions Consultants (SCs) are the technical owners of customer implementations at Luma. You\u0026#39;ll take health systems and clinics from signed contract to live, working product: running discovery, configuring and customizing the platform, troubleshooting integrations with the customer\u0026#39;s EHR, and driving go-live, then handing customers off to support in a healthy state.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll work in a fast-moving, multi-customer environment, typically juggling several implementations at different stages at once. Day to day, you\u0026#39;ll partner closely with Delivery Project Managers, Customer Success Managers, Support, and Engineering. You\u0026#39;ll be the person who understands the customer\u0026#39;s workflows, knows what the product can and can\u0026#39;t do, and keeps the project moving when things get messy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for someone technical, calm under pressure, and genuinely good with customers: a self-starter who gets energy from untangling ambiguous problems in healthcare.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What a Typical Week Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Running kickoffs and discovery calls\u0026lt;/strong\u0026gt; with clinical, operational, and IT stakeholders to understand current workflows, pain points, and success metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Building and configuring\u0026lt;/strong\u0026gt; patient-facing solutions such as digital forms, appointment reminders, messaging campaigns, waitlists, and kiosk check-in, using Luma\u0026#39;s configuration tools and templating logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Working with customer IT teams and Luma Engineering\u0026lt;/strong\u0026gt; on EHR integrations (e.g., Epic, MEDITECH, eCW, athena, Cerner/Oracle, ModMed), including interface setup, data mapping, file-based uploads (SFTP), and API-based scheduling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Troubleshooting in real time\u0026lt;/strong\u0026gt;: You\u0026#39;ll form a hypothesis, isolate the cause, and either fix it or hand it to the right team with everything they need\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communicating clearly and often\u0026lt;/strong\u0026gt;: Utilizing internal Slack channels, weekly and (during launches) daily status updates, risk flags, and go/no-go recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Managing scope\u0026lt;/strong\u0026gt;: recognizing when a \u0026quot;quick request\u0026quot; is really a new capability, and working with Delivery, Sales, and Customer Success to handle it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Writing clear tickets\u0026lt;/strong\u0026gt; for Engineering and Support, and advocating for customer needs with the product team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Monitoring after go-live\u0026lt;/strong\u0026gt;: reviewing performance (e.g., automation rates), resolving issues, and preparing the customer and the support team for a clean handoff\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What YOU Will Do at Luma Health\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become an expert on the Luma Health platform, products, and the EHRs we integrate with\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the technical delivery of customer implementations from contract through launch and handoff to support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Sales, Delivery PMs, and Customer Success Managers to understand client pain points and define measurable success criteria\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run discovery to document workflows, data requirements, and integration needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and customize Luma products to meet customer requirements, including logic, conditional content, and custom actions where appropriate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose and resolve technical issues, partnering with Engineering and Support on root cause and priority\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify risks early, communicate them honestly, and propose options to keep launches on track\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set and manage expectations on scope, timelines, and what the product does today\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Train customer teams and help them navigate the process change that comes with new technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hand off live customers to Support and Customer Success with clear documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve how we deliver: spot failure points in our implementation process, build reusable templates and playbooks, and contribute customer-facing resources (user guides, best practices, training materials)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share customer feedback and feature gaps with the Product team to help shape what we build\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who YOU Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of software implementation, professional services, or technical consulting experience. SaaS experience preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Healthcare technology experience strongly preferred, especially working with EHR/EMR systems and the clinics and health systems that use them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of delivering both complex, multi-stakeholder deployments and smaller, fast-moving ones\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comfort with templating and scripting logic. Experience with Liquid (or similar languages such as Jinja2 or Twig), HTML, and JavaScript is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of healthcare data and integration concepts such as HL7, XML, APIs, SFTP/file-based data exchange, and ETL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills: you can read logs and data, spot patterns, and narrow a problem down methodically\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with ticketing and project tools (e.g., Zendesk, ClickUp, Jira) is helpful\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How you work\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A troubleshooter by instinct.\u0026lt;/strong\u0026gt; You quickly form hypotheses, test them, and know when to stop digging and escalate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A clear, calm communicator.\u0026lt;/strong\u0026gt; You write status updates that people can act on, and you stay steady when a go-live is at risk or a customer is frustrated\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Honest about risk.\u0026lt;/strong\u0026gt; You flag problems early, bring options, and aren\u0026#39;t afraid of hard conversations, including saying \u0026quot;not in this scope\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Organized across many threads.\u0026lt;/strong\u0026gt; You can manage several customers at once and prioritize by risk and deadline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfortable with ambiguity.\u0026lt;/strong\u0026gt; You can learn a new EHR, workflow, or feature quickly and figure out what to do when there\u0026#39;s no playbook\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A strong collaborator.\u0026lt;/strong\u0026gt; You build trust with executives, clinical staff, IT teams, and engineers, and you work well with distributed teammates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-first with a doer mentality.\u0026lt;/strong\u0026gt; No task is too small, and you take ownership of outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;At home in a startup environment.\u0026lt;/strong\u0026gt; You\u0026#39;re energized by growth, change, and building the playbook as we go\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with a specific EHR (Epic, MEDITECH, eCW, athena, Cerner/Oracle, ModMed, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with patient engagement, scheduling, intake/forms, or contact center workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent practical experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Occasional travel to client sites may be required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;We Take Care of You!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Competitive Health Benefits:\u0026lt;/strong\u0026gt; Luma Health covers 99% of the employee and 85% of the dependent premium costs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work Life Balance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Time Off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness Programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Discounted Perks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) and Company Equity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Don\u0026#39;t meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you\u0026#39;re excited about this role but your past experience doesn\u0026#39;t align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Pay Transparency Notice: \u0026lt;/strong\u0026gt;Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Luma also include an incentive plan + stock options + benefits (including medical, dental, and vision.)\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pay Range: 80,000—90,000 USD\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Come join us if you want to make a difference in health care.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Note: we have been made aware of individuals fraudulently claiming to represent Luma Health recruiting. Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from \u0026quot;@lumahealth.io\u0026quot; email addresses. Any emails from other email addresses are scams. If you suspect that you\u0026#39;ve been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you\u0026#39;d like to verify the legitimacy of an email you\u0026#39;ve received from Luma Health recruiting, forward it to careers@lumahealth.io.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4113847002,"name":"Delivery","child_ids":[],"parent_id":null}],"offices":[{"id":4011126002,"name":"Luma Health","location":"San Francisco Bay Area, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/lumahealth/jobs/8779705002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6512193002,"location":{"name":"Remote USA"},"metadata":null,"id":8779705002,"updated_at":"2026-09-02T16:06:19-04:00","requisition_id":"138","title":"Sr. Customer Success Executive","company_name":"Luma Health","first_published":"2026-09-02T16:06:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WE\u0026#39;RE LUMA HEALTH.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Needing healthcare can be hard — getting care shouldn’t be.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We built\u0026lt;a href=\u0026quot;https://www.lumahealth.io/\u0026quot;\u0026gt; Luma Health\u0026lt;/a\u0026gt; because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;So, we’ve created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Senior Customer Success Executive\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What YOU will do at Luma Health\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a highly driven and empathetic Customer Success Executive to serve as a trusted advisor to our strategic customer base, comprising large health \u0026amp;amp; hospital systems and Academic Medical Centers across the country.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Customer Success Executive (CSE), you will play a key role in ensuring our customers derive maximum value from our products and services. You will manage a portfolio of strategic healthcare clients, responsible for building strong relationships at all levels within the customer’s organization, and acting as a trusted advisor. You will be responsible for driving customer adoption, usage, satisfaction, retention, and growth, while leveraging deep industry and product knowledge to support our clients\u0026#39; long-term success.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Relationship Management:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and nurture relationships with key stakeholders at healthcare organizations, including executive teams, clinical leaders, and operational managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point of contact for high-value clients, ensuring their needs are met and addressing concerns in a timely, professional manner.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Onboarding \u0026amp;amp; Adoption:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the team through the onboarding of new customers, working closely with internal teams to ensure seamless implementation and integration of our solutions into customer workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive product adoption and usage, working with clients to optimize their use of the platform and ensuring they achieve their desired outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Planning \u0026amp;amp; Account Growth:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with clients to understand their business goals, challenges, and strategic priorities, tailoring solutions to meet their needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for upselling and cross-selling, positioning new products and features that align with customer objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Success Strategy:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and implement customer success plans that align with customer goals and KPIs, ensuring measurable outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor customer health metrics (e.g., engagement, retention, satisfaction) and proactively address issues that may lead to churn or dissatisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular business reviews with customers to track progress, showcase value, and identify areas for improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-Driven Insights:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Analyze customer data and feedback to derive actionable insights that help improve product offerings and customer success processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data to drive customer outcomes, presenting reports and updates to both clients and internal stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advocacy \u0026amp;amp; Thought Leadership:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as an advocate for the customer within the company, ensuring their needs and feedback are communicated to relevant teams, such as Product and Engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay informed on industry trends, regulations, and technology developments in healthcare, positioning yourself as a trusted advisor to clients.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Cross-Functional Support:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with internal teams, including Sales, Product, and Support, to ensure customer needs are met and issues are resolved promptly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide training and education to both customers and internal stakeholders on the best practices for using our products and services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of relevant work experience in customer success or account management. SaaS experience preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent project management skills and ability to collaborate across multiple internal and external stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have exceptional written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have proven success in building trust and driving results for a broad range of stakeholders: senior executives, IT, and day-to-day users of the software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven record of unblocking relationships, turning detractors into advocates, and driving issues to resolution with great client satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tech-savvy and possess strong analytical skills: i.e., can analyze source material and verify accuracy and completeness of details\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth company DNA -- ability to thrive in a dynamic, fast-paced startup environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven Success in growing annual account spend over time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Healthcare, EMR, EHR Consulting, or Product Management experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process building experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Upsell experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We Take Care of You!\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work Life Balance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Time Off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wellness Programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Discounted Perks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) and Company Equity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Don’t meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you’re excited about this role but your past experience doesn’t align\u0026amp;nbsp; with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Come join us if you want to make a difference in health care.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Pay Transparency Notice: \u0026lt;/strong\u0026gt;Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include target bonus + stock options + benefits (including medical, dental, and vision.)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Base Pay Range: $110,000—$130,000 USD\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from \u0026quot;@lumahealth.io\u0026quot; email addresses. Any emails from other email addresses are scams. If you suspect that you\u0026#39;ve been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you\u0026#39;d like to verify the legitimacy of an email you\u0026#39;ve received from Luma Health recruiting, forward it to careers@lumahealth.io.\u0026lt;/em\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4022239002,"name":"Customer Success","child_ids":[],"parent_id":null}],"offices":[{"id":4011126002,"name":"Luma Health","location":"San Francisco Bay Area, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":4}}