{"jobs":[{"absolute_url":"https://lattice.com/job?gh_jid=8483245002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6388433002,"location":{"name":"Remote-US, PST or EST"},"metadata":null,"id":8483245002,"updated_at":"2026-04-03T15:11:12-04:00","requisition_id":"30136","title":"Account Executive, Mid-Market","company_name":"Lattice","first_published":"2026-04-03T15:11:12-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;This is Sales at Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re expanding our team of dynamic and driven Account Executives at Lattice, and we’re searching for exceptional talent to help us elevate our sales efforts. This is a unique opportunity for ambitious sales professionals who excel in managing high-velocity sales cycles while navigating strategic sales processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Lattice, sales goes beyond merely pitching a vision or closing deals; it’s about crafting exceptional experiences and building meaningful partnerships with our customers. As an Account Executive, you’ll act as a trusted advisor, mastering the Lattice platform and staying ahead of trends in performance management, employee engagement, and HR/People Ops.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role offers an exciting chance to influence the company’s direction and shape the future of our Sales team. Join us in a fast-paced, motivated, and supportive environment, where your contributions will propel Lattice to new heights. We’re committed to your growth, with abundant opportunities for career development and personal advancement.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive new business acquisitions to consistently meet or exceed monthly sales quotas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prospect and engage cold accounts, contributing to 40% of your monthly target.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct insightful discovery calls to identify and address potential customers\u0026#39; business challenges and goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Showcase deep knowledge of Lattice products and their industry positioning to assist customers in evaluating our solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboard 6-12 new customers each quarter, contributing to our rapid growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in a dynamic, startup environment experiencing exceptional growth and change.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Bring to the Table\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven track record in generating new business and surpassing sales targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of SaaS full-cycle closing experience with a strong sales background.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in HRIS \u0026amp;amp; Payroll, with a solid understanding of these systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional verbal and written communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong commitment to Lattice’s mission and values, including Ship Shipmate Self, Clear Eyes, Own the Outcome, and What’s Next?\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you’re a proactive, results-driven sales professional ready to make a significant impact, we’d love to hear from you. Join us and be part of a team that’s redefining the future of sales and customer experience at Lattice.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;___\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The estimated annual cash salary for this role is $92,625 - $109,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position is also eligible for variable compensation of $92,625 - $109,000 subject to personal performance, company performance, and the terms of Lattice’s applicable plans.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD\u0026amp;amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter \u0026amp;amp; Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning \u0026amp;amp; Development Budget; Sabbatical Program; and Invest in Your People Fund\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Note on Pay Transparency:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-remote\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking the \u0026quot;Submit Application\u0026quot; button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://lattice.com/privacy/job-applicant-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice\u0026#39;s Job Applicant Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4069160002,"name":"Account Executive","child_ids":[4070255002],"parent_id":4042807002}],"offices":[{"id":4022849002,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4023727002,"name":"Remote - U.S.","location":null,"child_ids":[],"parent_id":null},{"id":4022848002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://lattice.com/job?gh_jid=8374621002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6343614002,"location":{"name":"Remote, PST"},"metadata":null,"id":8374621002,"updated_at":"2026-03-30T12:14:06-04:00","requisition_id":"30127","title":"Account Executive - SMB","company_name":"Lattice","first_published":"2026-01-21T13:31:33-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re expanding our team of dynamic and driven Account Executives at Lattice, and we’re searching for exceptional talent to help us elevate our sales efforts. This is a unique opportunity for ambitious sales professionals who excel in managing high-velocity sales cycles while navigating strategic sales processes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Lattice, sales goes beyond merely pitching a vision or closing deals; it’s about crafting exceptional experiences and building meaningful partnerships with our customers. As an Account Executive, you’ll act as a trusted advisor, mastering the Lattice platform and staying ahead of trends in performance management, employee engagement, and HR/People Ops.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role offers an exciting chance to influence the company’s direction and shape the future of our Sales team. Join us in a fast-paced, motivated, and supportive environment, where your contributions will propel Lattice to new heights. We’re committed to your growth, with abundant opportunities for career development and personal advancement.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive new business acquisitions to consistently meet or exceed monthly sales quotas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prospect and engage cold accounts, contributing to 30% of your monthly target.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct insightful discovery calls to identify and address potential customers\u0026#39; business challenges and goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Showcase deep knowledge of Lattice products and their industry positioning to assist customers in evaluating our solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Onboard 6-12 new customers each month, contributing to our rapid growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in a dynamic, startup environment experiencing exceptional growth and change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with both the sales and technical teams to ensure the smooth communication and execution of projects, as well as the identification of opportunities for upselling and cross-selling to meet and exceed your quota.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the strategic contract renewal process, mitigating risks, driving client value, and maintaining a high retention rate by proactively understanding the buying process, negotiating effectively, and securing client commitments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively mitigate churn risk by adopting a holistic, customer-centric approach\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Bring to the Table\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven track record in generating new business and surpassing sales targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of SaaS full-cycle closing experience with a strong sales background.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional verbal and written communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong commitment to Lattice’s mission and values, including Ship Shipmate Self, Clear Eyes, Own the Outcome, and What’s Next?\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you’re a proactive, results-driven sales professional ready to make a significant impact, we’d love to hear from you. Join us and be part of a team that’s redefining the future of sales and customer experience at Lattice.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;em style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The estimated annual cash salary for this role is $70,875 - $84,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;This position is also eligible for variable compensation of \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;$70,875 - $84,000 \u0026lt;/em\u0026gt;\u0026lt;em\u0026gt;subject to personal performance, company performance, and the terms of Lattice’s applicable plans.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD\u0026amp;amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter \u0026amp;amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning \u0026amp;amp; Development Budget; and Invest in Your People Fund\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;*Note on Pay Transparency:\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;#LI-REMOTE\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking the \u0026quot;Submit Application\u0026quot; button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://lattice.com/privacy/job-applicant-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice\u0026#39;s Job Applicant Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4069160002,"name":"Account Executive","child_ids":[4070255002],"parent_id":4042807002}],"offices":[{"id":4023727002,"name":"Remote - U.S.","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://lattice.com/job?gh_jid=8485286002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6389292002,"location":{"name":"Remote - Canada"},"metadata":null,"id":8485286002,"updated_at":"2026-04-01T11:23:37-04:00","requisition_id":"50158","title":"Product Security Engineer","company_name":"Lattice","first_published":"2026-03-31T16:51:11-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;This is Engineering at Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Lattice, we build software that helps people and organizations thrive. Our engineering team values maintainable systems, strong collaboration, and thoughtful product experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As we expand AI-powered capabilities across our platform, security is a core part of how we design, build, and operate our product. Our Product Security team partners closely with engineering to ensure we ship features that are secure by default and resilient in production.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You will work closely with product and platform engineering teams to improve the security of Lattice’s applications and services.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Product Security \u0026amp;amp; Engineering Partnership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers to identify, triage, and remediate security issues in product features and services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in security reviews and threat modeling for new features and systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform security-focused code reviews and help identify common vulnerabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to secure-by-default patterns, libraries, and tooling in our TypeScript-based stack\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Security Tooling \u0026amp;amp; Operations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help implement and operate security tooling (SAST, DAST, dependency scanning, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support vulnerability management workflows, including internal findings and bug bounty reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in investigating security issues and assessing risk and impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cloud \u0026amp;amp; Platform Security\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with platform and infrastructure teams to improve application and cloud security posture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to improving security practices in AWS-based environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI/LLM Security\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assist in identifying and mitigating risks in AI/LLM-powered features, including prompt injection, data leakage, and unsafe output handling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply emerging best practices (OWASP Top 10 for LLM Applications) to real product use cases\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Security Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to security guidance, documentation, and training for engineering teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help improve how security is integrated into the development lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Bring to the Table\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Experience that is important for you to have at some level:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1–3+ years of experience in product security, application security, or software engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience writing and maintaining code in JavaScript/TypeScript (or similar languages like Python or Ruby)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with common web and API vulnerabilities (e.g., OWASP Top 10)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to security testing tools (SAST, DAST, dependency scanning, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in or with cloud environments (AWS or similar)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Technical Approach\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to identify common security risks and suggest practical mitigations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of secure coding practices and basic security controls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in how security decisions impact real-world product systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Growth\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills and ability to work closely with engineering teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to ask questions, learn quickly, and take ownership of well-scoped problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to contribute to team discussions and share security context effectively\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Experience that would be nice to have:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with modern web architectures (Next.js, NestJS, GraphQL)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with containerization or Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience or interest in AI/LLM security, including\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location Requirement:\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;This role is open to candidates located in British Columbia or Ontario, Canada. At this time, we are only able to hire employees residing in these provinces.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;----\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The estimated annual cash salary for this role is \u0026lt;span class=\u0026quot;collapsed-field-text\u0026quot;\u0026gt;CAD $93,750 - CAD $125,000\u0026lt;/span\u0026gt;. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD\u0026amp;amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter \u0026amp;amp; Parking Accounts; Lunches in the Office, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning \u0026amp;amp; Development Budget.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Note on Pay Transparency:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-remote\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking the \u0026quot;Submit Application\u0026quot; button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://lattice.com/privacy/job-applicant-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice\u0026#39;s Job Applicant Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042804002,"name":"Engineering","child_ids":[4071069002,4099480002],"parent_id":4067876002}],"offices":[{"id":4107476002,"name":"Canada","location":null,"child_ids":[4107477002,4107478002],"parent_id":null},{"id":4022849002,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null},{"id":4023727002,"name":"Remote - U.S.","location":null,"child_ids":[],"parent_id":null},{"id":4022848002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://lattice.com/job?gh_jid=8481698002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6387861002,"location":{"name":"New York, NY"},"metadata":null,"id":8481698002,"updated_at":"2026-04-03T15:56:15-04:00","requisition_id":"80065","title":"Senior Customer Support Associate","company_name":"Lattice","first_published":"2026-04-02T19:25:45-04:00","language":"en","content":"\u0026lt;div\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;This is Customer Care at Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Senior Customer Support Associate is a trusted advisor for our customers and internal team members. You will be responsible for supporting our enterprise customers by providing a consultative approach to solve complex customer issues, while also building trust and relationships. You also act as a partner to our Customer Success teams, supporting their strategic efforts to foster product adoption by providing expert support in daily email and chat interactions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Customer Support Associate is a proactive and compassionate go-getter. You have a strong foundation of product and process knowledge and will be an internal resource driving efficiency across the team. Successful team members take ownership supporting our customers, are genuinely curious about learning, employing, and sharing creative solutions, and act quickly to prioritize customer needs. They are passionate about providing our customers with the best experience possible while meeting them where they’re at with prompt replies, live zoom support, and solutions that work. The ideal candidate:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Is a self starter dedicated to solving problems for our largest customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognizes how to prioritize based on customer urgency and size\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Works well with cross functional partners and appreciates the need for cross team collaboration to drive retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Is obsessed with learning the ins and outs of the product and the ability to provide workaround solutions, when necessary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Has a proven ability to spot trends and propose solutions to improve team and customer experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently meets and exceeds all individual team productivity metrics\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support our customers\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide quality support to our customers through live chat, email, and video calls\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as an extended branch of Customer Success by partnering with Customer Success Managers and building trusted relationships with our high tiered clients\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner effectively with cross functional teams\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Effectively identify when to work with cross functional partners to dive retention by leveraging processes and analyzing data to share customer insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in the subject matter expert (SME) program to ensure a high level of knowledge is maintained and shared with our product team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support our team\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assist with escalated conversations to ensure we are providing the best support for all customers throughout all business hours\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a leader on the team by answering questions through Zoom and Slack for teammates who need help\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor new team members as they navigate through the onboarding process and grow into more tenured roles\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead by example in the following areas\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Excelling at all individual team productivity and quality metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bringing areas of process improvement to your manager, suggesting solutions that positively impact the team, and executing on them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a process advocate for the knowledge capture philosophy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sharing feedback on new initiatives and areas of discussion\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participating in team meetings and trainings\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You Will Bring to the Table\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-3 years of experience in customer support preferred for this leadership role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have outstanding communication skills and ability to collaborate cross-functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strength in multi-tasking, prioritization, attention to detail, and organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have an aptitude for learning new products and technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an excellent teammate who gives ideas to improve processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You possess a solid work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Zendesk, Slack, Jira, and Zoom\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;___\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The estimated annual cash salary for this role is $65,000 - $81,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD\u0026amp;amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter \u0026amp;amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; 401(k) retirement plan; Financial Planning; Learning \u0026amp;amp; Development Budget.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;*Note on Pay Transparency:\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking the \u0026quot;Submit Application\u0026quot; button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://lattice.com/privacy/job-applicant-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice\u0026#39;s Job Applicant Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042852002,"name":"Customer Care","child_ids":[4071233002],"parent_id":4042802002}],"offices":[{"id":4022849002,"name":"New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://lattice.com/job?gh_jid=8406231002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6355972002,"location":{"name":"San Francisco, CA"},"metadata":null,"id":8406231002,"updated_at":"2026-03-19T10:03:09-04:00","requisition_id":"70044","title":"Senior Manager, People Operations","company_name":"Lattice","first_published":"2026-02-05T17:40:21-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Our People Team at Lattice is uniquely positioned as both thought partners to our business and to our customers, as well as critical drivers of day to day employee support. As the Sr. Manager, People Operations, you will lead a team responsible for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Core People Operations functions, employee lifecycle processes, and compliance.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partnering with Total Rewards, Accounting, Procurement, Legal, IT, Security, and other cross-functional teams to ensure our People Operations function is strategic, proactive, and aligned with business needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Building world-class operational processes that support our employees and drive efficiency across the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Overseeing Workplace Experience, including the future design of our physical office footprint and shaping how and where our employees connect, collaborate, and do their best work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This role requires previous management experience and significant experience in People Operations (ideally from a variety of companies to bring a diverse set of experiences), a deep understanding of HR processes and compliance, and a passion for driving operational excellence. If this sounds like you, we’d love to hear from you!\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and develop a high-performing People Operations team across core functions, including onboarding, offboarding, HRIS, benefits, compliance, and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and scale efficient systems and processes that enhance the employee experience while ensuring compliance with labor laws and regulations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive automation and process improvements to enhance efficiency, accuracy, and employee self-service capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with internal stakeholders to align processes and ensure compliance with payroll, compensation, and benefits policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage data and insights to inform People Operations strategy, continuously measuring and improving processes based on employee feedback and business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and execute key People Operations initiatives, such as policy rollouts, system implementations, and organizational changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve our Workplace Experience strategy, including planning for future, smaller office locations in San Francisco and NYC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Executive leadership, Finance, Legal, IT, Security, and Procurement to design a cost-effective, employee-centric workplace model that supports flexibility, collaboration, and growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead the evaluation, planning, and execution of future office spaces, balancing employee needs, company culture, and business priorities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Bring to the Table\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of progressive People Operations experience, including experience managing and developing teams, overseeing multiple functions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of Management experience, with an orientation on coaching and employee growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in HR processes, systems, and compliance across multiple companies and industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing and optimizing HRIS or HCM and other People technology platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tech savvy and a systems thinker. You’re always looking for ways to make things more efficient.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills and a data-driven approach to problem-solving and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated AI fluency and curiosity, paired with sound judgment and experience applying emerging tools to scale People Operations in a thoughtful, human-centered way.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A passion for creating a seamless, high-impact employee experience through operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and stakeholder management skills, with the ability to collaborate across teams and influence senior leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning or partnering on Workplace Experience, facilities, or office strategy in a dynamic or evolving environment is strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in high-growth, scaling companies preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;The estimated annual cash salary for this role is $163,000 - $203,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD\u0026amp;amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter \u0026amp;amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning \u0026amp;amp; Development Budget.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;*Note on Pay Transparency:\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking the \u0026quot;Submit Application\u0026quot; button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://lattice.com/privacy/job-applicant-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice\u0026#39;s Job Applicant Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4072283002,"name":"People Operations","child_ids":[],"parent_id":4042806002}],"offices":[{"id":4023727002,"name":"Remote - U.S.","location":null,"child_ids":[],"parent_id":null},{"id":4022848002,"name":"San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://lattice.com/job?gh_jid=8431495002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6367832002,"location":{"name":"Remote - British Columbia, Canada"},"metadata":null,"id":8431495002,"updated_at":"2026-03-18T16:34:00-04:00","requisition_id":"50150","title":"Senior Software Engineer, AI","company_name":"Lattice","first_published":"2026-02-26T19:16:36-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;This is Engineering at Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Lattice’s Engineering team is continuously improving both our product and our craft. We build maintainable, performant systems using modern technologies, and we collaborate closely with product and design to deliver exceptional user experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our AI Engineering team is building the systems that power how AI works across Lattice. We’ve laid the foundations: traces are flowing and evals are running - and we’re now focused on defining how our AI products are measured, improved, and trusted at scale. This is a high-ownership role where you’ll help shape evaluation methodology, agent architecture, and the core systems that determine how AI performs in production.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Evaluation Infrastructure\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and ship a robust, end-to-end AI evaluation framework, covering offline evals, production tracing, and human-in-the-loop feedback loops, connected across all of Lattice’s AI use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and instrument the metrics that actually matter: agent task completion, hallucination rates, response quality, user engagement, and downstream business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain evaluation datasets, test harnesses, and automated scoring pipelines to catch regressions before they ship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and surface the drivers of agent quality improvement, giving the team clear signals on where to invest.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Agent Architecture \u0026amp;amp; Infrastructure\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement reusable agent infrastructure: multi-turn conversation workflows, recommendation services, LLM DAGs, and standardized agent topology patterns using LangGraph.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and scale RAG pipelines and retrieval infrastructure, including vector store management and retrieval quality optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make principled build vs. buy decisions across LLM providers, agent frameworks, and evaluation tooling, balancing capability, cost, latency, and vendor risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to production AI systems with a strong focus on reliability, observability, and performance, not just prototypes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership \u0026amp;amp; Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own projects end-to-end: scope them, drive them to completion, and bring in the right people at the right time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineering leads and managers to inform technical direction on agent quality and evaluation strategy you’ll be expected to hold intelligent, substantive conversations about methodology, not just implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the AI engineering bar across the broader team through code review, documentation, and thoughtful technical debate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Bring to the Table\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Experience\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional software engineering experience with significant time spent on production AI/ML systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep hands-on experience with LLM-based systems: prompt engineering, RAG pipelines, agent orchestration, evaluation metrics, and model fine-tuning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to work with data and understand statistics, especially in experiments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build and operate agentic AI systems in production: multi-step workflows, multi-agent topologies, and the failure modes that come with them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong command of AI evaluation: you’ve built eval frameworks before, you know the difference between a good eval and a vanity metric, and you have opinions about it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Production-grade Python engineering: clean, maintainable, testable code.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Technical Skills\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;LangGraph or comparable agent orchestration frameworks. You’ve built real agent workflows with it, not just tutorials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LangSmith or comparable LLM observability tooling for tracing, evaluation, and debugging.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reads AI papers \u0026amp;amp; blogs regularly and is a trusted source of AI trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vector databases (Pinecone or similar) and retrieval system design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS ecosystem or other cloud infrastructure (ex GCP). Comfortable with lambdas, queues, and cloud-native architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with TypeScript is a plus. Our full-stack engineers use it and cross-pollination is valuable.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Ways of Working\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clear eyes: you see problems as they are, not as you’d like them to be. You surface hard truths early and address them directly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ship, shipmate, self: you prioritize the product and your teammates. Low ego, high ownership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re as comfortable in ambiguity as you are in well-defined problems: early foundations mean you’ll encounter both.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical communication: you can debate evaluation methodology with an AI lead and explain it clearly to an EM in the same afternoon.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with RLHF, LoRA, or other model adaptation techniques.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in traditional ML (supervised/unsupervised, neural networks) and knowing when an LLM is overkill.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with MLOps tooling: MLflow, DataDog, CI/CD pipelines for model deployment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Published work, conference talks, or open-source contributions in AI/ML.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in HR tech, people analytics, or other domains where data quality and trust are critical.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;The estimated annual cash salary for this role is CAD $123,750 - CAD $165,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD\u0026amp;amp;D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Working Remotely Stipend; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning \u0026amp;amp; Development Budget.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Note on Pay Transparency:\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. \u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking the \u0026quot;Submit Application\u0026quot; button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://lattice.com/privacy/job-applicant-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice\u0026#39;s Job Applicant Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042804002,"name":"Engineering","child_ids":[4071069002,4099480002],"parent_id":4067876002}],"offices":[{"id":4107478002,"name":"Remote - British Columbia","location":null,"child_ids":[],"parent_id":4107476002},{"id":4107477002,"name":"Remote - Ontario","location":null,"child_ids":[],"parent_id":4107476002},{"id":4023727002,"name":"Remote - U.S.","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://lattice.com/job?gh_jid=8440997002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6367832002,"location":{"name":"Remote - Ontario, Canada"},"metadata":null,"id":8440997002,"updated_at":"2026-03-18T16:34:27-04:00","requisition_id":"50150","title":"Senior Software Engineer, AI","company_name":"Lattice","first_published":"2026-02-26T19:16:38-05:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;This is Engineering at Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Lattice’s Engineering team is continuously improving both our product and our craft. We build maintainable, performant systems using modern technologies, and we collaborate closely with product and design to deliver exceptional user experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our AI Engineering team is building the systems that power how AI works across Lattice. We’ve laid the foundations: traces are flowing and evals are running - and we’re now focused on defining how our AI products are measured, improved, and trusted at scale. This is a high-ownership role where you’ll help shape evaluation methodology, agent architecture, and the core systems that determine how AI performs in production.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Evaluation Infrastructure\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and ship a robust, end-to-end AI evaluation framework, covering offline evals, production tracing, and human-in-the-loop feedback loops, connected across all of Lattice’s AI use cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and instrument the metrics that actually matter: agent task completion, hallucination rates, response quality, user engagement, and downstream business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain evaluation datasets, test harnesses, and automated scoring pipelines to catch regressions before they ship.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and surface the drivers of agent quality improvement, giving the team clear signals on where to invest.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Agent Architecture \u0026amp;amp; Infrastructure\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and implement reusable agent infrastructure: multi-turn conversation workflows, recommendation services, LLM DAGs, and standardized agent topology patterns using LangGraph.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and scale RAG pipelines and retrieval infrastructure, including vector store management and retrieval quality optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make principled build vs. buy decisions across LLM providers, agent frameworks, and evaluation tooling, balancing capability, cost, latency, and vendor risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to production AI systems with a strong focus on reliability, observability, and performance, not just prototypes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Technical Leadership \u0026amp;amp; Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own projects end-to-end: scope them, drive them to completion, and bring in the right people at the right time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineering leads and managers to inform technical direction on agent quality and evaluation strategy you’ll be expected to hold intelligent, substantive conversations about methodology, not just implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the AI engineering bar across the broader team through code review, documentation, and thoughtful technical debate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Bring to the Table\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Experience\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional software engineering experience with significant time spent on production AI/ML systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep hands-on experience with LLM-based systems: prompt engineering, RAG pipelines, agent orchestration, evaluation metrics, and model fine-tuning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to work with data and understand statistics, especially in experiments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build and operate agentic AI systems in production: multi-step workflows, multi-agent topologies, and the failure modes that come with them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong command of AI evaluation: you’ve built eval frameworks before, you know the difference between a good eval and a vanity metric, and you have opinions about it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Production-grade Python engineering: clean, maintainable, testable code.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Technical Skills\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;LangGraph or comparable agent orchestration frameworks. You’ve built real agent workflows with it, not just tutorials.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;LangSmith or comparable LLM observability tooling for tracing, evaluation, and debugging.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reads AI papers \u0026amp;amp; blogs regularly and is a trusted source of AI trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vector databases (Pinecone or similar) and retrieval system design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS ecosystem or other cloud infrastructure (ex GCP). Comfortable with lambdas, queues, and cloud-native architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with TypeScript is a plus. Our full-stack engineers use it and cross-pollination is valuable.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Ways of Working\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Clear eyes: you see problems as they are, not as you’d like them to be. You surface hard truths early and address them directly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ship, shipmate, self: you prioritize the product and your teammates. Low ego, high ownership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re as comfortable in ambiguity as you are in well-defined problems: early foundations mean you’ll encounter both.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical communication: you can debate evaluation methodology with an AI lead and explain it clearly to an EM in the same afternoon.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with RLHF, LoRA, or other model adaptation techniques.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in traditional ML (supervised/unsupervised, neural networks) and knowing when an LLM is overkill.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with MLOps tooling: MLflow, DataDog, CI/CD pipelines for model deployment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Published work, conference talks, or open-source contributions in AI/ML.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in HR tech, people analytics, or other domains where data quality and trust are critical.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;The estimated annual cash salary for this role is CAD $123,750 - CAD $165,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD\u0026amp;amp;D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Working Remotely Stipend; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning \u0026amp;amp; Development Budget.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Note on Pay Transparency:\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. \u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking the \u0026quot;Submit Application\u0026quot; button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://lattice.com/privacy/job-applicant-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice\u0026#39;s Job Applicant Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042804002,"name":"Engineering","child_ids":[4071069002,4099480002],"parent_id":4067876002}],"offices":[{"id":4107478002,"name":"Remote - British Columbia","location":null,"child_ids":[],"parent_id":4107476002},{"id":4107477002,"name":"Remote - Ontario","location":null,"child_ids":[],"parent_id":4107476002},{"id":4023727002,"name":"Remote - U.S.","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://lattice.com/job?gh_jid=8437862002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6370514002,"location":{"name":"Remote - US"},"metadata":null,"id":8437862002,"updated_at":"2026-04-01T11:03:59-04:00","requisition_id":"50145","title":"Staff Product Designer, Core UI","company_name":"Lattice","first_published":"2026-03-03T12:07:21-05:00","language":"en","content":"\u0026lt;p\u0026gt;We’re looking for a Staff Product Designer to help craft the future of the Lattice Platform. Our Core UI team covers a wide variety of critical user touchpoints including navigation, homepages, mobile app strategy, the design system, and more. This role is ideal for designers who thrive on digging into systems, shaping them for scale, and elevating experiences that are often overlooked in other products.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At the Staff level, you will play a key role in evolving our platform’s foundation, driving cross-product cohesion, and setting a high bar for design quality across the suite. You’ll partner with a world-class group of Product Designers, Engineers, and Product Managers, while also serving as a trusted voice and advocate for craft across multiple areas of the design team. Your work will shape how thousands of organizations function every day.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a note, even if you don’t feel your experience covers everything listed below, we still encourage you to apply! The goal of this posting is to establish the shape of the role, and we’re open to adjusting the leveling if we find someone who’s a great fit for that shape.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Expertise in designing complex, cross-product workflows:\u0026lt;/strong\u0026gt; with a track record of simplifying systems that span multiple surfaces and touchpoints.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Expert-level understanding of visual and interaction design:\u0026lt;/strong\u0026gt; including typography, hierarchy, spacing, grids, and responsive layouts. Capable of producing novel, high-quality UI and occasionally diverging from standard patterns when it elevates the overall product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven experience designing for responsive systems at scale:\u0026lt;/strong\u0026gt; ensures that solutions work seamlessly across devices, screen sizes, and contexts, while maintaining consistency in look, feel, and usability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Trusted partner across multiple product areas:\u0026lt;/strong\u0026gt; collaborates with their immediate pod partners to level up team processes and maintain a high-quality bar while also influencing roadmaps, platform direction, and broader product strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong systems thinking and design system expertise:\u0026lt;/strong\u0026gt; comfortable designing within an established system, but also evolving, extending, and creating new patterns to meet emerging customer needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven experience shaping design direction at scale:\u0026lt;/strong\u0026gt; has worked closely with User Research and cross-functional partners to identify problem spaces, articulate solutions, and lead adoption of changes across products or teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High-quality execution and stewardship:\u0026lt;/strong\u0026gt; ensures designs are implemented with rigor and consistency, providing direction to other designers and engineers where necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A champion of feedback culture:\u0026lt;/strong\u0026gt; regularly gives feedback that elevates other designers’ work, mentors teammates, and models transparency in sharing and iterating on design.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Bonus points if…\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have contributed to or led horizontal product teams and/or design systems initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience influencing platform-wide strategy in a B2B SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring formal training or deep craft expertise in typography, systems design, or interaction principles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are proficient in front-end development (HTML/CSS/React) and can bridge conversations and action between design and engineering.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why join our Design \u0026amp;amp; Research Team?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a passionate group dedicated to growing together. Our team spans Brand Design, Content Design, Product Design, and Research.\u0026lt;br\u0026gt;As part of the team, you\u0026#39;ll help shape Lattice\u0026#39;s platform and Design culture. If you\u0026#39;d like a deeper look at how we work, our \u0026lt;a href=\u0026quot;https://design.lattice.com/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;team website\u0026lt;/a\u0026gt; highlights past projects and the ways we support each other in growing our craft.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;___\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The estimated annual cash salary for this role is $163,500.00 - $204,500.00. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD\u0026amp;amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter \u0026amp;amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning \u0026amp;amp; Development Budget; Sabbatical Program; and Invest in Your People Fund\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;*Note on Pay Transparency:\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;#LI-remote\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking the \u0026quot;Submit Application\u0026quot; button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://lattice.com/privacy/job-applicant-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice\u0026#39;s Job Applicant Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042803002,"name":"Design","child_ids":[],"parent_id":4067876002}],"offices":[{"id":4023727002,"name":"Remote - U.S.","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://lattice.com/job?gh_jid=8458025002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6377486002,"location":{"name":"Remote - US"},"metadata":null,"id":8458025002,"updated_at":"2026-03-18T16:33:21-04:00","requisition_id":"50156","title":"Staff Software Engineer, AI   ","company_name":"Lattice","first_published":"2026-03-10T19:11:58-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;This is Engineering at Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Lattice, we build software that helps people and organizations thrive. Our AI Engineering team defines how intelligence works across our platform - how AI systems are measured, improved, and trusted in production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This Staff-level role shapes the foundations that determine AI quality, reliability, and impact at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You will architect and scale the infrastructure that powers AI quality, reliability, and reuse across Lattice.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;AI Evaluation \u0026amp;amp; Quality\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and scale an end-to-end AI evaluation framework spanning offline evals, production tracing, and human feedback loops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define meaningful performance metrics (task completion, hallucination, response quality, engagement, business impact) and build the datasets and automated scoring systems that prevent regressions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and quantify the drivers of agent quality improvement and set methodological standards for evaluation across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Agent Architecture \u0026amp;amp; Production Systems\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect reusable agent infrastructure (multi-turn workflows, LLM DAGs, recommendation systems, standardized topologies) using LangGraph or comparable frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and scale RAG pipelines, vector retrieval systems, and production-grade AI infrastructure with strong reliability, observability, and performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make principled build-vs-buy decisions across LLM providers, agent frameworks, and evaluation tooling, balancing capability, cost, latency, and risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineer AI systems as reusable internal platforms that multiply product engineering velocity at Lattice.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Technical Leadership\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own projects end-to-end: scope, design, execution, and delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set technical direction for agent quality and evaluation strategy across Lattice engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead rigorous discussions on AI system design and evaluation methodology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the AI engineering bar through mentorship, code review, and clear technical communication across engineering and leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Bring to the Table\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;Experience\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of professional experience writing and maintaining production-level code, with 5+ years in designing, delivering, and operating AI/ML systems in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep production experience with LLM systems (prompting, RAG, agent orchestration, evaluation frameworks, fine-tuning).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and operating agentic systems (multi-step workflows, multi-agent topologies) and managing their failure modes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong command of AI evaluation methodology and statistical experimentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong system design judgment across scalability, latency, accuracy, reliability, and cost.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Technical Skills\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Production-grade Python (clean, maintainable, testable systems).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with LangGraph (or comparable agent orchestration frameworks) and LLM observability/evaluation tooling (e.g., LangSmith).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vector databases and retrieval system design (Pinecone or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating AI systems in AWS or comparable cloud environments, including CI/CD, monitoring, and deployment workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with TypeScript is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively engaged in AI research and industry trends.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Nice to Have\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with RLHF, LoRA, or other model adaptation techniques.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in traditional ML and judgment in selecting ML vs. LLM approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with MLOps tooling (MLflow, DataDog).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Published research, talks, or open-source contributions in AI/ML.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in HR tech or other trust-sensitive domains.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note on location considerations: we are unable to consider candidates based in the SF Bay Area or the NY Metro Area due to constraints of the role.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;The estimated annual cash salary for this role is USD $187,500 - $199,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD\u0026amp;amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter \u0026amp;amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; 401(k) retirement plan; Financial Planning; Learning \u0026amp;amp; Development Budget\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Note on Pay Transparency:\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. \u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking the \u0026quot;Submit Application\u0026quot; button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://lattice.com/privacy/job-applicant-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice\u0026#39;s Job Applicant Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042804002,"name":"Engineering","child_ids":[4071069002,4099480002],"parent_id":4067876002}],"offices":[{"id":4107478002,"name":"Remote - British Columbia","location":null,"child_ids":[],"parent_id":4107476002},{"id":4107477002,"name":"Remote - Ontario","location":null,"child_ids":[],"parent_id":4107476002},{"id":4023727002,"name":"Remote - U.S.","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://lattice.com/job?gh_jid=8455193002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6377486002,"location":{"name":"Remote - British Columbia, Canada"},"metadata":null,"id":8455193002,"updated_at":"2026-03-18T16:32:36-04:00","requisition_id":"50156","title":"Staff Software Engineer, AI   ","company_name":"Lattice","first_published":"2026-03-10T19:11:57-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;This is Engineering at Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Lattice, we build software that helps people and organizations thrive. Our AI Engineering team defines how intelligence works across our platform - how AI systems are measured, improved, and trusted in production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This Staff-level role shapes the foundations that determine AI quality, reliability, and impact at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You will architect and scale the infrastructure that powers AI quality, reliability, and reuse across Lattice.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;AI Evaluation \u0026amp;amp; Quality\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and scale an end-to-end AI evaluation framework spanning offline evals, production tracing, and human feedback loops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define meaningful performance metrics (task completion, hallucination, response quality, engagement, business impact) and build the datasets and automated scoring systems that prevent regressions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and quantify the drivers of agent quality improvement and set methodological standards for evaluation across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Agent Architecture \u0026amp;amp; Production Systems\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect reusable agent infrastructure (multi-turn workflows, LLM DAGs, recommendation systems, standardized topologies) using LangGraph or comparable frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and scale RAG pipelines, vector retrieval systems, and production-grade AI infrastructure with strong reliability, observability, and performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make principled build-vs-buy decisions across LLM providers, agent frameworks, and evaluation tooling, balancing capability, cost, latency, and risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineer AI systems as reusable internal platforms that multiply product engineering velocity at Lattice.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Technical Leadership\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own projects end-to-end: scope, design, execution, and delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set technical direction for agent quality and evaluation strategy across Lattice engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead rigorous discussions on AI system design and evaluation methodology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the AI engineering bar through mentorship, code review, and clear technical communication across engineering and leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Bring to the Table\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;Experience\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of professional experience writing and maintaining production-level code, with 5+ years in designing, delivering, and operating AI/ML systems in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep production experience with LLM systems (prompting, RAG, agent orchestration, evaluation frameworks, fine-tuning).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and operating agentic systems (multi-step workflows, multi-agent topologies) and managing their failure modes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong command of AI evaluation methodology and statistical experimentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong system design judgment across scalability, latency, accuracy, reliability, and cost.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Technical Skills\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Production-grade Python (clean, maintainable, testable systems).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with LangGraph (or comparable agent orchestration frameworks) and LLM observability/evaluation tooling (e.g., LangSmith).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vector databases and retrieval system design (Pinecone or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating AI systems in AWS or comparable cloud environments, including CI/CD, monitoring, and deployment workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with TypeScript is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively engaged in AI research and industry trends.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Nice to Have\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with RLHF, LoRA, or other model adaptation techniques.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in traditional ML and judgment in selecting ML vs. LLM approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with MLOps tooling (MLflow, DataDog).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Published research, talks, or open-source contributions in AI/ML.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in HR tech or other trust-sensitive domains.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;The estimated annual cash salary for this role is CAD $146,250 - CAD $195,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD\u0026amp;amp;D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Working Remotely Stipend; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning \u0026amp;amp; Development Budget.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Note on Pay Transparency:\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. \u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking the \u0026quot;Submit Application\u0026quot; button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://lattice.com/privacy/job-applicant-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice\u0026#39;s Job Applicant Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042804002,"name":"Engineering","child_ids":[4071069002,4099480002],"parent_id":4067876002}],"offices":[{"id":4107478002,"name":"Remote - British Columbia","location":null,"child_ids":[],"parent_id":4107476002},{"id":4107477002,"name":"Remote - Ontario","location":null,"child_ids":[],"parent_id":4107476002},{"id":4023727002,"name":"Remote - U.S.","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://lattice.com/job?gh_jid=8458015002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6377486002,"location":{"name":"Remote - Ontario, Canada"},"metadata":null,"id":8458015002,"updated_at":"2026-03-18T16:32:59-04:00","requisition_id":"50156","title":"Staff Software Engineer, AI   ","company_name":"Lattice","first_published":"2026-03-10T19:11:56-04:00","language":"en","content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;This is Engineering at Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;At Lattice, we build software that helps people and organizations thrive. Our AI Engineering team defines how intelligence works across our platform - how AI systems are measured, improved, and trusted in production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This Staff-level role shapes the foundations that determine AI quality, reliability, and impact at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You will architect and scale the infrastructure that powers AI quality, reliability, and reuse across Lattice.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;AI Evaluation \u0026amp;amp; Quality\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and scale an end-to-end AI evaluation framework spanning offline evals, production tracing, and human feedback loops.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define meaningful performance metrics (task completion, hallucination, response quality, engagement, business impact) and build the datasets and automated scoring systems that prevent regressions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and quantify the drivers of agent quality improvement and set methodological standards for evaluation across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Agent Architecture \u0026amp;amp; Production Systems\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect reusable agent infrastructure (multi-turn workflows, LLM DAGs, recommendation systems, standardized topologies) using LangGraph or comparable frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and scale RAG pipelines, vector retrieval systems, and production-grade AI infrastructure with strong reliability, observability, and performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make principled build-vs-buy decisions across LLM providers, agent frameworks, and evaluation tooling, balancing capability, cost, latency, and risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineer AI systems as reusable internal platforms that multiply product engineering velocity at Lattice.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Technical Leadership\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own projects end-to-end: scope, design, execution, and delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set technical direction for agent quality and evaluation strategy across Lattice engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead rigorous discussions on AI system design and evaluation methodology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the AI engineering bar through mentorship, code review, and clear technical communication across engineering and leadership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Bring to the Table\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;Experience\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of professional experience writing and maintaining production-level code, with 5+ years in designing, delivering, and operating AI/ML systems in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep production experience with LLM systems (prompting, RAG, agent orchestration, evaluation frameworks, fine-tuning).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and operating agentic systems (multi-step workflows, multi-agent topologies) and managing their failure modes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong command of AI evaluation methodology and statistical experimentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong system design judgment across scalability, latency, accuracy, reliability, and cost.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Technical Skills\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Production-grade Python (clean, maintainable, testable systems).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with LangGraph (or comparable agent orchestration frameworks) and LLM observability/evaluation tooling (e.g., LangSmith).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Vector databases and retrieval system design (Pinecone or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating AI systems in AWS or comparable cloud environments, including CI/CD, monitoring, and deployment workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with TypeScript is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively engaged in AI research and industry trends.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Nice to Have\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with RLHF, LoRA, or other model adaptation techniques.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in traditional ML and judgment in selecting ML vs. LLM approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with MLOps tooling (MLflow, DataDog).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Published research, talks, or open-source contributions in AI/ML.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in HR tech or other trust-sensitive domains.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;The estimated annual cash salary for this role is CAD $146,250 - CAD $195,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD\u0026amp;amp;D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Working Remotely Stipend; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning \u0026amp;amp; Development Budget.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Note on Pay Transparency:\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. \u0026lt;/em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Lattice\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;By clicking the \u0026quot;Submit Application\u0026quot; button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;a href=\u0026quot;https://lattice.com/privacy/job-applicant-privacy-policy\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Lattice\u0026#39;s Job Applicant Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4042804002,"name":"Engineering","child_ids":[4071069002,4099480002],"parent_id":4067876002}],"offices":[{"id":4107478002,"name":"Remote - British Columbia","location":null,"child_ids":[],"parent_id":4107476002},{"id":4107477002,"name":"Remote - Ontario","location":null,"child_ids":[],"parent_id":4107476002},{"id":4023727002,"name":"Remote - U.S.","location":null,"child_ids":[],"parent_id":null}]}],"meta":{"total":11}}