{"jobs":[{"absolute_url":"https://boards.greenhouse.io/knak/jobs/4695671005?gh_jid=4695671005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4435955005,"location":{"name":"Remote - Canada"},"metadata":null,"id":4695671005,"updated_at":"2026-06-03T10:08:31-04:00","requisition_id":"299","title":"Chief of Staff","company_name":"Knak","first_published":"2026-05-14T22:31:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Knak is a mission-driven company\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is...\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Empowering people to be creative.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;That’s why Knak exists.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation platform.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our industry leading SaaS solution is built by Marketers, for Marketers. We know that it’s the small things that make the biggest impact and that emails and landing pages are where the rubber hits the road when it comes to Marketing Automation. We change the way Marketers work by making them more efficient, while improving conversion rate of their campaigns and helping them stay on brand.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Oh, and we have a bit of fun while doing it, too!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Chief of Staff will support the CEO across business priorities. This person will manage time, meetings, communications, follow-ups, travel, personal administration, key relationships, and the flow of information across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is highly organized, resourceful, proactive, and comfortable operating in a fast-moving environment where priorities shift quickly. They should be able to attend meetings, capture action items, follow up with leaders, prepare decision points, and ensure the CEO is spending time only where he is truly needed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The goal of this role is simple: help the CEO get time back and operate with more leverage.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Own\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Meeting Orchestration and Organizational Follow-Through\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This is one of the most important parts of the role. You will attend key meetings, capture decisions and action items, and ensure commitments turn into completed outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Attending meetings with the CEO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capturing notes, decisions, owners, deadlines, and next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Managing cross-departmental projects, and following up with leaders and team members on commitments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintaining a centralized tracker of CEO and SLT related action items.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driving meetings on behalf of the CEO when appropriate and bringing back concise solutions and recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring that SLT is providing the CEO updates and insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contributing to goal setting frameworks, OKR’s, and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;A key part of the role is helping ensure information from customer, partner, investor, employee, and leadership conversations reaches the right people and turns into action through routing information, providing updates/follow up, and driving projects through to completion.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Executive Leverage and Decision Support\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You will help the CEO move faster by turning complexity into clarity.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Preparing briefs and meeting prep including for QBR’s, Board Meetings, investor updates, onsites and offsites\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deprecating long documents, conversations, and threads into key takeaways and action items.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitating SLT meetings and agendas, identifying what decisions are needed and what information is missing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bringing a point of view to decision making , not just raw information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Helping the CEO stay focused on the highest-impact priorities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Protecting and Managing the CEOs Time\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You will manage the CEO’s calendar with judgment, not just scheduling meetings, but understanding what deserves time and attention.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Managing and optimizing the CEO’s calendar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritizing meetings based on impact, urgency, and CEO involvement required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Protecting focus time and preventing unnecessary calendar creep.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring the CEO is prepared with the right context, materials, and decision points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identifying conflicts, gaps, risks, and scheduling issues before they become problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinating timing across meetings, travel, calls, and personal commitments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively communicating schedule changes or delays.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Inbox and Communication Management\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You will proactively manage the CEO’s inbox and reduce the amount of work requiring direct CEO involvement.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reviewing, organizing, and prioritizing email and communciations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Being a voice of the CEO through multi channel communication where appropriate. Handling tasks that do not require CEO decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tracking requests and ensuring follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reducing noise so the CEO can stay focused on high-value work and tasks that truely need the CEO’s attention\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Anticipating Needs, Logistics, and Execution\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You are constantly thinking several steps ahead, ensuring the CEO\u0026#39;s time, travel, meetings, and priorities run smoothly.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Responsibilities include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Anticipating and resolving scheduling conflicts, logistical challenges, and operational friction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinating meetings, travel, events, and day-to-day logistics with exceptional attention to detail.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensuring the CEO has the right information, materials, context, and support for every commitment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Managing changes proactively and calmly while preventing avoidable delays or disruptions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creating a seamless, organized experience that maximizes the CEO\u0026#39;s effectiveness and focus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Personal Administration\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This role includes some personal support and administration..\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You are a high-judgment operator who creates order, leverage, and momentum.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are likely a strong fit if you are:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptionally organized, proactive, and resourceful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable operating in a fast-moving, high-performance environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong at written communication and follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Calm under pressure and highly detail-oriented.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable holding senior leaders accountable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to anticipate needs before being asked.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Service-oriented but not passive.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable supporting both business and personal priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to take ambiguity or messy situations and turn them into clear plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted to handle confidential information with discretion and maturity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Persistent enough to ensure outcomes happen, not just reminders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using judgment to route information and drive action independently.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years supporting a CEO, founder, executive, or senior leader.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a fast-growing or entrepreneurial environment preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong calendar, inbox, travel, and meeting management skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High discretion handling confidential business and personal matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project tracking and follow-through ability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using AI tools, Google Workspace, Slack, project management tools, and business systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with executives, boards, investors, or professional service providers is an asset.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Why This Role Matters\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The CEO’s time is one of the company’s most valuable resources. This role exists to help protect that time and ensure it is spent where the CEO can have the greatest impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The right person will make the CEO, leadership team, and company more effective by creating more clarity, stronger follow-through, fewer dropped balls, and less unnecessary friction.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Knak we have four foundational pillars. Culture, customers, product and growth. Culture is our number one pillar because we know that is at the core of building a strong company that can build amazing products and delight our customers. We do this with a laser focus on hiring the right people who are smart, positive and who want more than the typical nine-to-five offers.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We offer an extremely rewarding, second to none work environment as acknowledged by \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://obj.ca/20-organizations-named-best-places-to-work-in-2025/\u0026quot;\u0026gt;Ottawa’s Best Places to Work 2025\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;! We show our investment in our people through our competitive salaries, equity in the company, great benefits, paid vacation, Life leave days (because life happens), team lunches and off-sites, and most importantly our commitment to YOUR career growth.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like something you’re looking for, then we’d love to hear from you!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Knak\u0026amp;nbsp;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;believes\u0026lt;/span\u0026gt; in creating an inclusive, barrier-free working environment. If you require ANY \u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;accommodation\u0026lt;/span\u0026gt; to the interview process please contact \u0026lt;a href=\u0026quot;mailto:culture@knak.com\u0026quot;\u0026gt;culture@knak.com\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;At Knak, our recruitment process includes AI screening for keywords and minimum qualifications as well as v\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;em\u0026gt;ideo interviews which are transcribed with AI. Humans are still at the core of our decision making!\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Click\u0026amp;nbsp;\u0026lt;a style=\u0026quot;font-weight: 400;\u0026quot; href=\u0026quot;https://knak.com/privacy-policy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; to view the Knak Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4014587005,"name":"Administration ","child_ids":[],"parent_id":null}],"offices":[{"id":4006789005,"name":"Ottawa, ON ","location":"Ottawa, Ontario, Canada","child_ids":[],"parent_id":null},{"id":4006792005,"name":"Remote - Canada","location":"Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/knak/jobs/4638026005?gh_jid=4638026005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4408571005,"location":{"name":"Remote - Canada"},"metadata":null,"id":4638026005,"updated_at":"2026-05-22T14:07:49-04:00","requisition_id":"280","title":"Implementations Manager","company_name":"Knak","first_published":"2025-12-09T10:15:25-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Knak is a mission-driven company\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is...\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Empowering people to be creative.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;That’s why Knak exists.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation platform.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our industry leading SaaS solution is built by Marketers, for Marketers. We know that it’s the small things that make the biggest impact and that emails and landing pages are where the rubber hits the road when it comes to Marketing Automation. We change the way Marketers work by making them more efficient, while improving conversion rate of their campaigns and helping them stay on brand.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Oh, and we have a bit of fun while doing it, too!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Working within the Customer Success team, the Implementation manager will be responsible for driving measurable customer outcomes and ensuring successful customer use of our platform. As a trusted advisor, technical consultant and subject matter expert you will own the end to end process of implementation \u0026amp;amp; onboarding. You will work primarily with new customers and occasionally with existing customers to roll out new initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Roles \u0026amp;amp; Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead new customers through onboarding as their primary point of contact from kickoff through go-live, driving adoption and time-to-value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide best practice advice, thought leadership and expertise to our clients, ensuring they’re set up for success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop expert knowledge of Knak, our integration partners \u0026amp;amp; eco system to answer technical \u0026amp;amp; strategy questions about our product \u0026amp;amp; industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with other Knak stakeholders such as CSMs, AEs, Support, Product and Leadership to ensure implementation success and foster effective internal communication\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure projects are always completed on time and to a high quality standard\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and report on implementation KPIs including time-to-value, CSAT post-onboarding, and feature adoption at handoff.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI tools - Claude, ChatGPT \u0026amp;amp; MCP connectors to scale yourself across a larger book and accelerate customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3 years experience in Customer Success, Implementations or equivalent role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated project management experience running concurrent customer-facing projects with budgets and milestones. PMP or similar certification would be valued.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication skills both written and verbal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with running group training sessions or adult learning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to develop meaningful relationships with clients and truly understand their needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem solving skills and the ability to think outside the box\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent multi-tasking skills and the ability to juggle multiple projects at the same time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SaaS products, Emails, Landing Pages, Marketing Operations \u0026amp;amp; CRM an asset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Marketo, Salesforce Pardot, Salesforce Marketing Cloud, Eloqua or other Marketing Automation tools an asset.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of successfully managing a book of clients and delivering exceptional results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI tools - Claude, ChatGPT \u0026amp;amp; MCP connectors\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Knak we have four foundational pillars. Culture, customers, product and growth. Culture is our number one pillar because we know that is at the core of building a strong company that can build amazing products and delight our customers. We do this with a laser focus on hiring the right people who are smart, positive and who want more than the typical nine-to-five offers.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We offer an extremely rewarding, second to none work environment as acknowledged by \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://obj.ca/20-organizations-named-best-places-to-work-in-2025/\u0026quot;\u0026gt;Ottawa’s Best Places to Work 2025\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;! We show our investment in our people through our competitive salaries, equity in the company, great benefits, paid vacation, Life leave days (because life happens), team lunches and off-sites, and most importantly our commitment to YOUR career growth.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like something you’re looking for, then we’d love to hear from you!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Knak\u0026amp;nbsp;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;believes\u0026lt;/span\u0026gt; in creating an inclusive, barrier-free working environment. If you require ANY \u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;accommodation\u0026lt;/span\u0026gt; to the interview process please contact \u0026lt;a href=\u0026quot;mailto:culture@knak.com\u0026quot;\u0026gt;culture@knak.com\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;At Knak, our recruitment process includes AI screening for keywords and minimum qualifications as well as v\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;em\u0026gt;ideo interviews which are transcribed with AI. Humans are still at the core of our decision making!\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Click\u0026amp;nbsp;\u0026lt;a style=\u0026quot;font-weight: 400;\u0026quot; href=\u0026quot;https://knak.com/privacy-policy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; to view the Knak Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4097744005,"name":"Customer Success","child_ids":[4097745005,4097746005,4097747005],"parent_id":null}],"offices":[{"id":4006792005,"name":"Remote - Canada","location":"Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/knak/jobs/4689826005?gh_jid=4689826005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4432815005,"location":{"name":"Ottawa, ON"},"metadata":null,"id":4689826005,"updated_at":"2026-05-22T13:59:45-04:00","requisition_id":"296","title":"Manager, Security \u0026 IT","company_name":"Knak","first_published":"2026-04-28T14:39:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Knak is a mission-driven company\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is...\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Empowering people to be creative.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;That’s why Knak exists.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation platform.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our industry leading SaaS solution is built by Marketers, for Marketers. We know that it’s the small things that make the biggest impact and that emails and landing pages are where the rubber hits the road when it comes to Marketing Automation. We change the way Marketers work by making them more efficient, while improving conversion rate of their campaigns and helping them stay on brand.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Oh, and we have a bit of fun while doing it, too!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a \u0026lt;strong\u0026gt;Manager, Security \u0026amp;amp; IT \u0026lt;/strong\u0026gt;to lead Knak’s security and compliance programs while overseeing the company’s internal IT operations and support function.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is first and foremost a \u0026lt;strong\u0026gt;security and compliance leadership position\u0026lt;/strong\u0026gt;. You’ll serve as Knak’s subject matter expert on security frameworks, governance, risk management, and organizational security practices. At the same time, you’ll manage the operational IT function by overseeing priorities, workflows, vendors, and team support to ensure employees have a secure and reliable technology experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You do not need to be the most technical IT expert in the room. Instead, we’re looking for someone who can lead with strong judgment, prioritize effectively, drive accountability, improve processes, and partner cross-functionally to scale secure operations across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will directly manage the IT function and act as the bridge between security, compliance, and day-to-day IT operations.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Security \u0026amp;amp; Compliance Leadership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and evolve Knak’s security and compliance programs across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own security frameworks and compliance initiatives including SOC 2 and ISO27001\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee continuous control monitoring, remediation tracking, audit readiness, and compliance reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal stakeholders and external auditors to support successful audits and ongoing compliance efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain security policies, standards, procedures, and internal documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor organizational security risks and provide visibility and recommendations to leadership\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Governance, Risk, and Compliance (GRC) initiatives and ongoing program improvements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Security Awareness \u0026amp;amp; Cross-Functional Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build security awareness across the company through training, education, and communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with teams across Engineering, Product, Operations, and Leadership to promote secure practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help drive behavior change and accountability around security and compliance responsibilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted advisor on security best practices and operational risk\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;IT Operations Management\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage and prioritize the day-to-day IT support function and employee technology experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and support the IT function, providing direction, prioritization, and coaching\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee onboarding and offboarding processes, access management, hardware provisioning, and SaaS administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure reliable operation of internal systems, collaboration tools, and core business applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with external vendors and managed service providers to support infrastructure, endpoint management, and operational needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help improve IT processes, documentation, and operational scalability as the company grows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance security best practices with employee productivity and usability\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Should Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3–5 years of experience in security, compliance, governance, risk management, or related operational leadership roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of SOC 2 security and compliance framework.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading cross-functional initiatives and driving accountability across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous people management or team leadership experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage operational priorities and coordinate IT support functions effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern workplace technologies and SaaS platforms such as Google Workspace, Microsoft 365, Okta, Slack, and Zoom\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, organizational, and stakeholder management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A practical, solutions-oriented approach to balancing security, risk, and business needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in SaaS, technology, or high-growth environments\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Security certifications such as CISA, CISM, Security+, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting SOC 2 or ISO27001 audits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with endpoint management, identity and access management, or IT operations workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with external IT vendors or managed service providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to scripting or automation tools such as PowerShell or Bash\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Knak we have four foundational pillars. Culture, customers, product and growth. Culture is our number one pillar because we know that is at the core of building a strong company that can build amazing products and delight our customers. We do this with a laser focus on hiring the right people who are smart, positive and who want more than the typical nine-to-five offers.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We offer an extremely rewarding, second to none work environment as acknowledged by \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://obj.ca/20-organizations-named-best-places-to-work-in-2025/\u0026quot;\u0026gt;Ottawa’s Best Places to Work 2025\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;! We show our investment in our people through our competitive salaries, equity in the company, great benefits, paid vacation, Life leave days (because life happens), team lunches and off-sites, and most importantly our commitment to YOUR career growth.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like something you’re looking for, then we’d love to hear from you!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Knak\u0026amp;nbsp;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;believes\u0026lt;/span\u0026gt; in creating an inclusive, barrier-free working environment. If you require ANY \u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;accommodation\u0026lt;/span\u0026gt; to the interview process please contact \u0026lt;a href=\u0026quot;mailto:culture@knak.com\u0026quot;\u0026gt;culture@knak.com\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;At Knak, our recruitment process includes AI screening for keywords and minimum qualifications as well as v\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;em\u0026gt;ideo interviews which are transcribed with AI. Humans are still at the core of our decision making!\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Click\u0026amp;nbsp;\u0026lt;a style=\u0026quot;font-weight: 400;\u0026quot; href=\u0026quot;https://knak.com/privacy-policy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; to view the Knak Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4014611005,"name":"Security ","child_ids":[],"parent_id":4019379005}],"offices":[{"id":4006789005,"name":"Ottawa, ON ","location":"Ottawa, Ontario, Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/knak/jobs/4702291005?gh_jid=4702291005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4438944005,"location":{"name":"Ottawa "},"metadata":null,"id":4702291005,"updated_at":"2026-06-03T10:19:59-04:00","requisition_id":"303","title":"Sales Enablement Manager","company_name":"Knak","first_published":"2026-06-03T10:19:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Knak is a mission-driven company\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is...\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Empowering people to be creative.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;That’s why Knak exists.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation platform.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our industry leading SaaS solution is built by Marketers, for Marketers. We know that it’s the small things that make the biggest impact and that emails and landing pages are where the rubber hits the road when it comes to Marketing Automation. We change the way Marketers work by making them more efficient, while improving conversion rate of their campaigns and helping them stay on brand.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Oh, and we have a bit of fun while doing it, too!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;About this Role\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As Knak’s Senior Enablement Manager, you’re the engine behind a high-performing, high-confidence revenue team. You sit within the marketing org but move in lockstep with sales, designing and delivering onboarding, training, and enablement programs that turn go-to-market strategy into pipeline, and pipeline into revenue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission: make every member of the revenue team more confident, capable, and customer-ready. You’ll lead onboarding, product training, and certification programs that ramp new hires quickly and keep experienced reps sharp. You’ll collaborate closely with sales leadership, product marketing, customer success, and RevOps to deliver scalable, repeatable programs that drive consistency and elevate execution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn’t about check-the-box training, it’s about real impact. You’ll ensure every seller and customer-facing teammate has the knowledge, tools, and confidence to tell Knak’s story with clarity and conviction. From first call to closed-won, your work will show up in every conversation that moves the business forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You bring structure to chaos, insight to complexity, and inspiration to every touchpoint. If you thrive at the intersection of people, content, and performance and love turning strategy into results, this role is your stage.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and own the end-to-end sales enablement strategy, with a focus on onboarding, certification, and ongoing product training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a key liaison between Marketing, Sales, and Product, translating GTM messaging, product launches, and positioning into field-ready content and programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales leadership and RevOps to identify skill gaps, process inefficiencies, performance needs, and technology adoption opportunities, and design enablement programs that accelerate successful rollout and continuous adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage a high-impact onboarding program to accelerate ramp time for new hires across Sales and Customer Success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and manage scalable certification programs that reinforce messaging, objection handling, product knowledge, and value selling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Product Marketing to roll out new features and releases in a way that enables customer-facing teams to confidently speak to value and impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a centralized library of enablement assets including playbooks, talk tracks, battlecards, objection handling guides, and more.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead live training sessions, workshops, and internal events that support learning and skill development across the GTM team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead change management efforts for process updates, system enhancements, and tool rollouts, including communication plans, training materials, and reinforcement strategies to ensure sustained adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and report on enablement impact and adoption metrics using defined success metrics, continuously improving based on outcomes and feedback.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Scope \u0026amp;amp; Decision Making\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Owns strategy and execution of enablement programs within the marketing function, with a core focus on Sales enablement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of autonomy to prioritize and execute initiatives aligned to GTM needs and business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Not responsible for direct people management initially, but expected to drive strong cross-functional influence and program ownership.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required Skills \u0026amp;amp; Experience\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–7+ years in sales enablement, training, or GTM program roles, preferably in high-growth B2B SaaS environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success creating onboarding and training programs that impact sales performance and productivity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in facilitating both live and asynchronous learning experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong collaboration skills, especially with Sales, Product Marketing, and RevOps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, project management, and instructional design abilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enablement tools and LMS platforms.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in marketing or sales with an understanding of buyer journeys and campaign execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting full-funnel teams including Sales Development and Customer Success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working cross-functionally in a fast-paced, iterative environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Knak we have four foundational pillars. Culture, customers, product and growth. Culture is our number one pillar because we know that is at the core of building a strong company that can build amazing products and delight our customers. We do this with a laser focus on hiring the right people who are smart, positive and who want more than the typical nine-to-five offers.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We offer an extremely rewarding, second to none work environment as acknowledged by \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://obj.ca/20-organizations-named-best-places-to-work-in-2025/\u0026quot;\u0026gt;Ottawa’s Best Places to Work 2025\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;! We show our investment in our people through our competitive salaries, equity in the company, great benefits, paid vacation, Life leave days (because life happens), team lunches and off-sites, and most importantly our commitment to YOUR career growth.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like something you’re looking for, then we’d love to hear from you!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Knak\u0026amp;nbsp;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;believes\u0026lt;/span\u0026gt; in creating an inclusive, barrier-free working environment. If you require ANY \u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;accommodation\u0026lt;/span\u0026gt; to the interview process please contact \u0026lt;a href=\u0026quot;mailto:culture@knak.com\u0026quot;\u0026gt;culture@knak.com\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;At Knak, our recruitment process includes AI screening for keywords and minimum qualifications as well as v\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;em\u0026gt;ideo interviews which are transcribed with AI. Humans are still at the core of our decision making!\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Click\u0026amp;nbsp;\u0026lt;a style=\u0026quot;font-weight: 400;\u0026quot; href=\u0026quot;https://knak.com/privacy-policy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; to view the Knak Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4014604005,"name":"Marketing ","child_ids":[4133440005,4019384005,4019385005,4133434005],"parent_id":null}],"offices":[{"id":4006789005,"name":"Ottawa, ON ","location":"Ottawa, Ontario, Canada","child_ids":[],"parent_id":null},{"id":4006792005,"name":"Remote - Canada","location":"Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/knak/jobs/4696133005?gh_jid=4696133005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4436177005,"location":{"name":"Remote - Canada"},"metadata":null,"id":4696133005,"updated_at":"2026-05-20T13:35:57-04:00","requisition_id":"301","title":"Senior Analytics Engineer","company_name":"Knak","first_published":"2026-05-15T15:01:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Knak is a mission-driven company\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is...\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Empowering people to be creative.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;That’s why Knak exists.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation platform.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our industry leading SaaS solution is built by Marketers, for Marketers. We know that it’s the small things that make the biggest impact and that emails and landing pages are where the rubber hits the road when it comes to Marketing Automation. We change the way Marketers work by making them more efficient, while improving conversion rate of their campaigns and helping them stay on brand.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Oh, and we have a bit of fun while doing it, too!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Knak\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Knak is the no-code email and landing page creation platform built for enterprise marketing teams. Our customers are some of the largest, most demanding brands in the world, and they trust us to power campaigns that reach millions. Behind the product is a small, high-leverage data team building the analytical foundation that every department, including Product, Sales, Marketing, Customer Success, Finance, and Security, depends on to make decisions.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This is the first Data Engineer hire at Knak, and the role is foundational for Knak’s Data Infrastructure and AI enablement strategy. Snowflake holds the company\u0026#39;s product usage, customer, pipeline, revenue, and behavioral data, but most of the company can\u0026#39;t get to it without routing through one or two people. Our goal is that anyone at Knak can access the data they need from wherever they work through internal AI agents and champion-built tools. None of that is possible today because the data layer underneath doesn\u0026#39;t exist.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will architect and own the governed query layer that fixes this: the per-department Snowflake views, the PII scrubbing logic, the schema documentation, and the connection standards that let analysts, AI agents, and downstream tools across the company query data safely and self-serve. This is a senior IC role with architectural ownership, not a maintenance role. The work is greenfield, cross-functional, and directly tied to a 90-day implementation plan with executive visibility.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will set technical direction in partnership with the Director of Data \u0026amp;amp; Analytics, work directly with department leaders (VP Customer Success, CMO, VP Sales, CFO, Head of Security) to scope and prioritize view requirements, and partner with DevOps on connection patterns. You will be expected to make the hard architectural calls (what to expose, what to scrub, what to deprecate) and to defend those decisions to engineering and executive stakeholders. The technical foundation you build in your first six months will shape how every future agent, dashboard, and analytical product at Knak gets built, and you will help shape the data team as it grows.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you will do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Power the AI Champion Program.\u0026lt;/strong\u0026gt; The data layer you build directly determines whether the company\u0026#39;s AI ambitions land or stall. Customer Success\u0026#39;s automated EBR generation, Marketing\u0026#39;s outbound qualification engine and lifecycle Slack bot, Sales\u0026#39; lookalike scoring, Finance\u0026#39;s research agent, and Security\u0026#39;s compliance matrix are all real projects, with real owners, currently blocked on governed Snowflake access. You will be the person who unblocks them, and the technical partner those champions work with as their tools mature from prototype to production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Architect and own the governed Snowflake layer. \u0026lt;/strong\u0026gt;Design, build, and maintain per-department read-only views in Snowflake covering product usage, customer accounts, pipeline, revenue, and behavioral signals. Make the architectural calls on materialization strategy, refresh cadence, and access boundaries. Each view is scoped to a department\u0026#39;s use case, respects contractual restrictions on customer data, and excludes PII at the view layer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define connection standards for AI agents and applications. \u0026lt;/strong\u0026gt;Partner with DevOps to publish connection patterns (authentication, rate limiting, error handling, approved deployment paths) so that AI agents and champion-built tools can consume governed data without ad-hoc Engineering tickets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Encode PII scrubbing and compliance as code. \u0026lt;/strong\u0026gt;Translate policy decisions on customer data, contract restrictions, and PII handling into view logic. View-level scrubbing is the primary control, ahead of any browser-level or tool-level redaction. You will work with Security to validate that views respect contractual constraints.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Document the warehouse. \u0026lt;/strong\u0026gt;Publish schema documentation for every view: what fields exist, what they mean, how they connect to Salesforce, Tableau, Gong, and other sources, and what is excluded and why. This documentation is the contract between the data team and every downstream consumer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Modernize the analytics codebase. \u0026lt;/strong\u0026gt;Convert ad-hoc SQL, brittle stored procedures, and one-off pipelines into version-controlled, tested, modular models. Establish dbt (or equivalent) as the transformation layer. Introduce CI for SQL changes. Replace silent-failure stored procedures with observable, alerted pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support the Tableau and Mixpanel layers. \u0026lt;/strong\u0026gt;Several of our most-used dashboards (the Knak Product Analytics workbook, the AI OKR Tracker, the MAA/MAU rolling time-series) sit on top of Snowflake. You will own the data contracts those dashboards depend on, including the upstream extract pipelines, type-casting rules, and the daily snapshot architecture for behavioral metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Set technical direction and raise the bar. \u0026lt;/strong\u0026gt;Establish patterns, conventions, and standards that the next two to three data hires will inherit. Lead code review for SQL and transformation work. Mentor analysts across the company on warehouse design. Represent the data team in architectural discussions with Engineering and DevOps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What we are looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years building production analytics systems on a cloud data warehouse (Snowflake strongly preferred; BigQuery, Redshift, or Databricks experience is transferable).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep SQL fluency. You can read a 200-line stored procedure and tell us what is wrong with it. You write CTEs and window functions without thinking. You have used INFORMATION_SCHEMA, EXECUTE IMMEDIATE, and exception handling in production.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated architectural ownership of a data governance layer. You have designed role-based access, view-level scrubbing, or row-level security for a company at meaningful scale, and you can walk us through the tradeoffs you made and what you would do differently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Production experience with a transformation framework (dbt, SQLMesh, or equivalent), version control discipline (Git, code review, CI for SQL), and a track record of introducing or significantly improving these practices on a team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working understanding of the BI and product analytics layer (Tableau, Looker, Mode, Mixpanel, or similar) and the judgment to anticipate how upstream warehouse decisions will affect downstream dashboards before they break.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of mentoring and influencing peers. You have been the person other analysts and engineers go to for warehouse design questions, and you can point to specific examples of decisions you led that others adopted.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written communication. The schema documentation, design docs, and decision records you produce are read by people who do not work with you every day, and by executives who need to understand the tradeoffs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Fivetran or similar ELT tooling, especially AWS, MySQL, Salesforce, LinkedIn Ads, and product event sources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting AI agents or LLM applications as data consumers, including connection patterns, rate limits, and prompt-safe data shaping.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Python for data engineering (programmatic Tableau workbook edits, ad-hoc ETL, openpyxl, pandas).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with PII handling under enterprise SaaS contracts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience as the second or third data hire at a growing company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Knak we have four foundational pillars. Culture, customers, product and growth. Culture is our number one pillar because we know that is at the core of building a strong company that can build amazing products and delight our customers. We do this with a laser focus on hiring the right people who are smart, positive and who want more than the typical nine-to-five offers.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We offer an extremely rewarding, second to none work environment as acknowledged by \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://obj.ca/20-organizations-named-best-places-to-work-in-2025/\u0026quot;\u0026gt;Ottawa’s Best Places to Work 2025\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;! We show our investment in our people through our competitive salaries, equity in the company, great benefits, paid vacation, Life leave days (because life happens), team lunches and off-sites, and most importantly our commitment to YOUR career growth.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like something you’re looking for, then we’d love to hear from you!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Knak\u0026amp;nbsp;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;believes\u0026lt;/span\u0026gt; in creating an inclusive, barrier-free working environment. If you require ANY \u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;accommodation\u0026lt;/span\u0026gt; to the interview process please contact \u0026lt;a href=\u0026quot;mailto:culture@knak.com\u0026quot;\u0026gt;culture@knak.com\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;At Knak, our recruitment process includes AI screening for keywords and minimum qualifications as well as v\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;em\u0026gt;ideo interviews which are transcribed with AI. Humans are still at the core of our decision making!\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Click\u0026amp;nbsp;\u0026lt;a style=\u0026quot;font-weight: 400;\u0026quot; href=\u0026quot;https://knak.com/privacy-policy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; to view the Knak Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4014597005,"name":"Finance ","child_ids":[4133442005,4133443005],"parent_id":null}],"offices":[{"id":4006789005,"name":"Ottawa, ON ","location":"Ottawa, Ontario, Canada","child_ids":[],"parent_id":null},{"id":4006792005,"name":"Remote - Canada","location":"Canada","child_ids":[],"parent_id":null}]},{"absolute_url":"https://boards.greenhouse.io/knak/jobs/4689614005?gh_jid=4689614005","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4432715005,"location":{"name":"Remote - Canada"},"metadata":null,"id":4689614005,"updated_at":"2026-04-30T15:06:29-04:00","requisition_id":"295","title":"Senior Brand Designer","company_name":"Knak","first_published":"2026-04-28T10:43:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Knak is a mission-driven company\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is...\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Empowering people to be creative.\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;That’s why Knak exists.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation platform.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Our industry leading SaaS solution is built by Marketers, for Marketers. We know that it’s the small things that make the biggest impact and that emails and landing pages are where the rubber hits the road when it comes to Marketing Automation. We change the way Marketers work by making them more efficient, while improving conversion rate of their campaigns and helping them stay on brand.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Oh, and we have a bit of fun while doing it, too!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Role: Senior Brand Designer\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;As a Brand Designer at Knak, you’ll shape and evolve how our brand shows up in the world. From campaigns to product storytelling, you’ll create visuals that are not only beautiful—but clear, consistent, and impactful design that strengthens our market presence and supports demand generation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work closely with marketing, product, and leadership to bring ideas to life and ensure everything we create feels unmistakably Knak. You’ll be balancing consistency and creativity, moving quickly, and designing for a B2B audience without sacrificing originality. This is a role for someone who cares deeply about craft, thrives in collaboration, and is excited to push creative boundaries.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Please include a link to your portfolio showcasing your design projects and craft quality.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Evolve and maintain Knak’s visual brand identity\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;- Audit existing assets and define scalable visual systems that bring consistency across every touchpoint\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Develop and manage brand guidelines, templates, and toolkits\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;- Create clear, usable resources that empower teams to produce high-quality, on-brand work\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Design assets for marketing campaigns\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;- Design and produce on-brand creative assets across web, social, email, paid campaigns, presentations, webinars, events, and sales enablement materials that drive engagement and conversion\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Support product and event marketing\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;- Translate product features and stories into compelling visuals for launches, demos, and events\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Contribute to the evolution of our visual narrative\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;- Collaborate on ideas, explore new creative directions, and experiment with AI tools to expand what’s possible\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in brand or graphic design, ideally in-house at a SaaS, tech, or B2B company, or within an agency supporting similar clients\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Figma, Adobe Creative Suite and Google Slides\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid fundamentals in typography, color, layout, and visual hierarchy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized with the ability to manage multiple projects in a fast-paced, deadline-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, feedback-driven mindset with strong communication skills with both creative and non-creative stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong portfolio that demonstrates polished, effective design across digital and print\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using AI or generative tools to enhance creativity and efficiency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Bonus Points If You Have\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in B2B SaaS or technology branding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working on landing pages and web design systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of B2B marketing principles and how design supports pipeline, positioning, and customer trust\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with motion design, video, or animation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Offer\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Knak we have four foundational pillars. Culture, customers, product and growth. Culture is our number one pillar because we know that is at the core of building a strong company that can build amazing products and delight our customers. We do this with a laser focus on hiring the right people who are smart, positive and who want more than the typical nine-to-five offers.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We offer an extremely rewarding, second to none work environment as acknowledged by \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://obj.ca/20-organizations-named-best-places-to-work-in-2025/\u0026quot;\u0026gt;Ottawa’s Best Places to Work 2025\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;! We show our investment in our people through our competitive salaries, equity in the company, great benefits, paid vacation, Life leave days (because life happens), team lunches and off-sites, and most importantly our commitment to YOUR career growth.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If this sounds like something you’re looking for, then we’d love to hear from you!\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Knak\u0026amp;nbsp;\u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;believes\u0026lt;/span\u0026gt; in creating an inclusive, barrier-free working environment. If you require ANY \u0026lt;span style=\u0026quot;font-size: 14px;\u0026quot;\u0026gt;accommodation\u0026lt;/span\u0026gt; to the interview process please contact \u0026lt;a href=\u0026quot;mailto:culture@knak.com\u0026quot;\u0026gt;culture@knak.com\u0026lt;/a\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;At Knak, our recruitment process includes AI screening for keywords and minimum qualifications as well as v\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026lt;em\u0026gt;ideo interviews which are transcribed with AI. Humans are still at the core of our decision making!\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Click\u0026amp;nbsp;\u0026lt;a style=\u0026quot;font-weight: 400;\u0026quot; href=\u0026quot;https://knak.com/privacy-policy/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt; to view the Knak Privacy Policy\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4014604005,"name":"Marketing ","child_ids":[4133440005,4019384005,4019385005,4133434005],"parent_id":null}],"offices":[{"id":4006792005,"name":"Remote - Canada","location":"Canada","child_ids":[],"parent_id":null}]}],"meta":{"total":6}}